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Transcript of alm-qc-system-requirements 12.60.pdf - SAP Help Portal
SYSTEM REQUIREMENTSThis page provides our recommended and supported environments including the minimum patch level required for support for the following:
· Micro Focus ALM and Micro Focus Quality Center Enterprise 12.60· Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x· Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x· Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x· Micro Focus ALM Essentials and Micro Focus Quality Center Enterprise version 11.5x· Micro Focus ALM and Micro Focus Quality Center Enterprise version 11.00· Micro Focus Quality Center Premier and Micro Focus Quality Center Enterprise version 10.00
For the most up-to-date system requirements for Performance Center, see Performance Center System Requirements.
Micro Focus ALM and Micro Focus Quality Center Enterprise 12.60 SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.60.The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 12.60 and Micro Focus QualityCenter Enterprise 12.60 on Windows and Linux: Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise so the only requirements are the Client-Side System Requirements listed below.
Hardware Minimum Requirements
CPU Quad Core AMD64 processor or equivalent x86-compatible processorMemory (RAM) 8 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Web Servers JDK/JREMicrosoft Windows Server 2016 Microsoft SQL Server
2016Microsoft IIS 10.0 Open JDK 8
Red Hat Enterprise Linux 6.x 64 Bit Oracle 12.2.x Apache 2.4 Open JDK 8 NOTES:§ If you’re working with an Oracle database, it is recommended to set database character set to Unicode character set in order to store
non-English or multiple language groups. Supported Environments
The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2016 Red Hat Enterprise Linux 6.x 64 Bit Supported localized languages: Simplified
Chinese/German/French/ItalianRed Hat Enterprise Linux 7.x 64 Bit Supported localized languages: Simplified
Chinese/German/French/ItalianOracle Linux 6.x 64 Bit Supported localized languages: Simplified
Chinese/German/French/ItalianOracle Linux 7.x 64 Bit Supported localized languages: Simplified
Chinese/German/French/ItalianSUSE Linux Enterprise Server 11.0 SP3 64 bit SUSE Linux Enterprise Server 11.0 SP4 64 bit Supported localized languages: Simplified
Chinese/German/French/ItalianSUSE Linux Enterprise Server 12.0 64 bit Supported localized languages: Simplified
Chinese/German/French/ItalianSUSE Linux Enterprise Server SP3 12.0 64 bit ALM12.60 Patch01 Supported localized languages: Simplified
Chinese/German/French/Italian NOTES:
§ Operating systems’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release§ Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux
Databases Minimum Patch
RequiredNotes
Oracle 12.1.x Oracle 12.2.x If database character set is not set to Unicode
character set, some non-English characters maybe corrupted after upgrading to Oracle 12.2.0.1.This issue has been identified as an Oracledefect. The fix is addressed in Oracle patch26380097. For additional help, contact OracleSupport.
Microsoft SQL Server 2012 Microsoft SQL Server 2014 Microsoft SQL Server 2016
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Database servers’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release§ Micro Focus ALM/QC is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of
TDE does have an impact on system performance. For details contact the database vendor that provides the encryption
JDK/JRE Minimum PatchRequired
Notes
Oracle Java 8 Open JDK 8 ALM12.60 Patch01
Application Server
The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server(WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK8 (1.8) and supports 64bit JVM.
Web Servers Minimum Patch
RequiredNotes
Apache 2.2 Apache 2.4.x Microsoft IIS 7.5 Microsoft IIS 8.0 Microsoft IIS 8.5 Microsoft IIS 10
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMWare ESX/ESXi Server 5.0 and higher NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Cloud Computing - Amazon AWSMicro Focus ALM/QC version 12.60 is certified to be installed and run under Amazon Web Services (AWS), using a BYOL model, as long as allcomponents of cloud computing environment follow the system requirements specified on this document.In addition, Micro Focus ALM/QC version 12.60 is certified to work with Amazon Web Services (AWS) using the following services:
· Amazon Relational Database Service (Amazon RDS) – when used with Microsoft SQL Server or Oracle Database as long as thedatabase follows the Database System Requirements specified in this document.
· Amazon Elastic File System (EFS) · Amazon Simple Email Service (Amazon SES)· Amazon Classic Load Balancer
Recommended AWS environment
Computing Amazon EC2 running Red Hat Enterprise Linux 7.x 64 Bit or AmazonEC2 running Microsoft Windows Server 2012 R2
File System Amazon Elastic File System (EFS)Database Amazon RDS for Oracle 12.1.xEmailing Amazon Simple Email Service (SES)Networking Amazon Classic Load Balancer
NOTES:§ Using AWS may have an impact on system’s performance and availability.§ Amazon RDS for Microsoft SQL Server database instances: You can create up to 30 databases on each database instance. The
Microsoft system databases, such as master and model, are not counted toward this limit.For details please consult with AWS. Cloud Computing - Microsoft AzureMicro Focus ALM/QC version 12.60 Patch01 is certified to be installed and run under Azure.Recommended Azure environment
Computing Azure Virtual Machines running Microsoft Windows Server 2016 orAzure Virtual Machines running SUSE Linux Enterprise Server 12.0SP3 64 bit
File System Azure FilesDatabase Azure SQL Database Managed InstanceEmailing SendGrid Email Delivery for Microsoft AzureNetworking Azure Load Balancer
NOTES:§ Using Azure may have an impact on system’s performance and availability.§ Azure SQL Database Managed Instance runs with the most recent version of SQL Server, disable the validations in the validations.xml
file in the ALM installation package before your installation to avoid DB validation failure.For details please consult with Azure. Full Disk EncryptionFull disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance. For details, contact the vendor that provides the encryption.
Client-Side System RequirementsThe following are the client-side system requirements and configurations for installing an Micro Focus ALM/Micro Focus Quality CenterEnterprise client:
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Client Environments
The following table lists the recommended configuration:
Operating Systems Browsers Office SuitesMicrosoft Windows 8.1 64 Bit Microsoft Internet Explorer 11 Microsoft Office 2013 32 Bit
Desktop Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:
Prerequisites Minimum PatchRequired
Notes
Microsoft .NET Framework 4.0 Microsoft .NET Framework 4.x versions aresupported provided they are backwardcompatible with the .NET 4.0 release
Microsoft Office 2010 / Microsoft Office 2013
Operating Systems Minimum Patch Required NotesMicrosoft Windows 7 SP1 Microsoft Windows 8.1 Microsoft Windows 10 Due to the "blue screen" error in some builds of Microsoft Windows 10,
you may need to apply a required fix:
· Windows 10 Build 1507 (32 Bit): Seehttp://support.microsoft.com/kb/KB4048956
· Windows 10 Build 1703 (32 Bit or 64 Bit): Seehttp://support.microsoft.com/kb/KB4022716
Microsoft Windows Server2008 R2
Microsoft Windows Server2012
Microsoft Windows Server2012 R2
Microsoft Windows Server2016
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ DCOM is not required for running Functional test sets (server-side execution)§ Functional test sets are available only in ALM Edition§ Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 10 32 Bit Microsoft Internet Explorer 11 32 Bit
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro
Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus ApplicationLifecycle Management Installation Guide
Office Suites Minimum Patch
RequiredNotes
Microsoft Office 2010 32 Bit Microsoft Office 2010 64 Bit Excel add-ins onlyMicrosoft Office 2013 32 Bit Microsoft Office 2013 64 Bit Excel add-ins onlyMicrosoft Office 2016 32 Bit Microsoft Office 2016 64 Bit Excel add-ins onlyMicrosoft Office 365 Desktop clients only
NOTE:§ Microsoft Office service packs and updates are supported, provided they are compatible with the vendor’s general availability release
Skype Business version for team collaboration Minimum PatchRequired
Notes
Lync 2013 Skype for business 2015 Skype for business 2016
Virtual Environments Minimum PatchRequired
Notes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services Microsoft Application Virtualization (App-V) ALM12.60 Patch01 How to prepare App-V package for ALM
Client: See KM03280240 NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 The recommended resolution for ALM is
1600*900 or higher. When using a lowerresolution, unnecessary scroll bars may bedisplayed.
DPI Setting: 100% ALM 12.60 features improved support for tabletdevices. Using manufacturer-recommendedscreen resolution, the recommended DPI settingis 125% and the maximum DPI setting is up to150%.
Micro Focus ALM 12.60 and Micro Focus Quality Center 12.60 have been tested against FDCC regulations.
Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x.The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 12.5x and Micro Focus Quality CenterEnterprise 12.5x on Windows and Linux: Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise so the only requirements are the Client-Side System Requirements listed below.
Hardware Minimum Requirements
CPU Quad Core AMD64 processor or equivalent x86-compatible processorMemory (RAM) 8 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Web ServersMicrosoft Windows Server 2012 R2 Microsoft SQL Server 2014 Microsoft IIS 8.5Red Hat Enterprise Linux 6.x 64 Bit Oracle 12c Apache 2.2
NOTES:§ If you’re working with an Oracle database, it is recommended to set database character set to Unicode character set in order to store
non-English or multiple language groups. Supported Environments
The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2016 ALM 12.55 Red Hat Enterprise Linux 6.x 64 Bit Supported localized languages: Simplified
Chinese/German/French/Italian RHEL 6.9 requires ALM 12.55 Patch 2 or later
No localized language support for RHEL 6.9Red Hat Enterprise Linux 7.x 64 Bit Supported localized languages: Simplified
Chinese/German/French Italian support requires 12.53
Oracle Linux 6.x 64 Bit Supported localized languages: SimplifiedChinese/German/French
Italian support requires 12.53Oracle Linux 7.x 64 Bit Supported localized languages: Simplified
Chinese/German/French Italian support requires 12.53
SUSE Linux Enterprise Server 11.0 SP3 64 bit SUSE Linux Enterprise Server 11.0 SP4 64 bit ALM 12.53 Supported localized languages: Simplified
Chinese/German/French/ItalianSUSE Linux Enterprise Server 12.0 64 bit ALM 12.53 Supported localized languages: Simplified
Chinese/German/French/Italian NOTES:§ Operating systems’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release§ Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux
Databases Minimum PatchRequired
Notes
Oracle 12c Oracle 12.2.x requires ALM 12.55 Patch 2 orlaterIf database character set is not set to Unicodecharacter set, some non-English characters maybe corrupted after upgrading to Oracle 12.2.0.1.This issue has been identified as an Oracledefect. The fix is addressed in Oracle patch26380097. For additional help, contact OracleSupport.
Microsoft SQL Server 2012 Microsoft SQL Server 2014 Microsoft SQL Server 2016 ALM 12.55
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Database servers’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release§ Micro Focus ALM/QC is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of
TDE does have an impact on system performance. For details contact the database vendor that provides the encryption Application Server
The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server(WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK8 (1.8) and supports 64bit JVM.
Web Servers Minimum Patch
RequiredNotes
Apache 2.2 Microsoft IIS 7.5 Microsoft IIS 8.0 Microsoft IIS 8.5 Microsoft IIS 10 ALM 12.55
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMWare ESX/ESXi Server 5.0 and higher NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Cloud Computing - Amazon AWS Micro Focus ALM/QC version 12.5x is certified to be installed and run under Amazon Web Services (AWS), using a BYOL model, as long as allcomponents of cloud computing environment follow the system requirements specified on this document.In addition, Micro Focus ALM/QC version 12.5x is certified to work with Amazon Web Services (AWS) using the following services:
· Amazon Relational Database Service (Amazon RDS) – when used with Oracle Database as long as the database follows theDatabase System Requirements specified in this document. (Microsoft SQL Server Database is not supported)
· Amazon Elastic File System (EFS) · Amazon Simple Email Service (Amazon SES)· Amazon Classic Load Balancer
NOTE: Using AWS may have an impact on system’s performance and availability. For details please consult with AWS. Recommended AWS environment
Computing Amazon EC2 running Red Hat Enterprise Linux 7.x 64 BitFile System Amazon Elastic File System (EFS)Database Amazon RDS for Oracle 12cEmailing Amazon Simple Email Service (SES)Networking Amazon Classic Load Balancer
Cloud Computing - Microsoft AzureMicro Focus ALM/QC version 12.55 Patch03 is certified to be installed and run under Azure.Recommended Azure environment
Computing Azure Virtual Machines running Microsoft Windows Server 2016 orAzure Virtual Machines running SUSE Linux Enterprise Server 12.0SP3 64 bit
File System Azure FilesDatabase Azure SQL Database Managed InstanceEmailing SendGrid Email Delivery for Microsoft AzureNetworking Azure Load Balancer
NOTES:§ Using Azure may have an impact on system’s performance and availability.§ Azure SQL Database Managed Instance runs with the most recent version of SQL Server, disable the validations in the validations.xml
file in the ALM installation package before your installation to avoid DB validation failure.For details please consult with Azure. Full Disk EncryptionFull disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance. For details, contact the vendor that provides the encryption.
Client-Side System RequirementsThe following are the client-side system requirements and configurations for installing an Micro Focus ALM/Micro Focus Quality CenterEnterprise client:
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Client Environments
The following table lists the recommended configuration:
Operating Systems Browsers Office SuitesMicrosoft Windows 8.1 64 Bit Microsoft Internet Explorer 11 Microsoft Office 2013 32 Bit
Desktop Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:
Prerequisites Minimum PatchRequired
Notes
Microsoft .NET Framework 4.0 Microsoft .NET Framework 4.x versions aresupported provided they are backwardcompatible with the .NET 4.0 release
Microsoft Office 2010 / Microsoft Office 2013
OperatingSystems
Minimum Patch Required Notes
MicrosoftWindows 7SP1
MicrosoftWindows 8.1
MicrosoftWindows 10
Due to the "blue screen" error in some builds of Microsoft Windows 10,you may need to apply a required fix:
· Windows 10 Build 1507 (32 Bit): Seehttp://support.microsoft.com/kb/KB4048956
· Windows 10 Build 1703 (32 Bit or 64 Bit): Seehttp://support.microsoft.com/kb/KB4022716
MicrosoftWindowsServer 2008R2
ALM 12.53
MicrosoftWindowsServer 2012
ALM 12.53
MicrosoftWindows
ALM 12.53
Server 2012R2MicrosoftWindowsServer 2016
ALM 12.55
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ DCOM is not required for running Functional test sets (server-side execution)§ Functional test sets are available only in ALM Edition§ Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 10 32 Bit Microsoft Internet Explorer 11 32 Bit
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro
Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus ApplicationLifecycle Management Installation Guide
Office Suites Minimum Patch
RequiredNotes
Microsoft Office 2010 32 Bit Microsoft Office 2010 64 Bit Excel add-in onlyMicrosoft Office 2013 32 Bit Microsoft Office 2013 64 Bit Excel add-in onlyMicrosoft Office 2016 32 Bit ALM 12.50 Patch 01 Microsoft Office 2016 64 Bit ALM 12.50 Patch 01 Excel add-in onlyMicrosoft Office 365 ALM 12.53 Desktop clients only
NOTE:§ Microsoft Office service packs and updates are supported, provided they are compatible with the vendor’s general availability release
Skype Business version for team collaboration Minimum PatchRequired
Notes
Lync 2013 ALM 12.55 Skype for business 2015 ALM 12.55 Skype for business 2016 ALM 12.55
Virtual Environments Minimum PatchRequired
Notes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services Microsoft Application Virtualization (App-V) ALM12.55 Patch03 How to prepare App-V package for ALM
Client: See KM03280240 NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 DPI Setting: 100% ALM 12.55 Patch 1 features improved support
for tablet devices. Using manufacturer-recommended screen resolution, therecommended DPI setting is 125% and themaximum DPI setting is up to 150%.
Micro Focus ALM 12.50 and Micro Focus Quality Center 12.50 have been tested against FDCC regulations.
Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x.The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 12.20 and Micro Focus QualityCenter Enterprise 12.20 on Windows and Linux: Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise so the only requirements are the Client-Side System Requirements listed below.
Hardware Minimum Requirements
CPU Quad Core AMD64 processor or equivalent x86-compatible processorMemory (RAM) 8 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Web ServersMicrosoft Windows Server 2008 R2 Enterprise SP164 Bit
Microsoft SQL Server 2008 R2SP2
Microsoft IIS 7.5
Red Hat Enterprise Linux 6.4 64 Bit Oracle 11.2.0.4 Apache 2.2 Supported Environments
The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2008 R2Enterprise SP1
Microsoft Windows Server 2012 Standard Microsoft Windows Server 2012 R2Standard
Red Hat Enterprise Linux 6.4 64 Bit Red Hat Enterprise Linux 6.5 64 Bit Red Hat Enterprise Linux 6.7 64 Bit ALM 12.21 Patch 02 Red Hat Enterprise Linux 6.8 64 Bit ALM 12.21 Patch 04 Red Hat Enterprise Linux 7.0 64 Bit Supported localized
languages: SimplifiedChinese/German/French
Red Hat Enterprise Linux 7.2 64 Bit ALM 12.21 Patch 03 Oracle Linux 6.4 64 Bit Supported localized
languages: SimplifiedChinese/German/French
Oracle Linux 6.5 64 Bit Supported localizedlanguages: SimplifiedChinese/German/French
Oracle Linux 6.7 64 Bit ALM 12.21 Patch 02 Oracle Linux 6.8 64 Bit ALM 12.21 Patch 04 Oracle Linux 7.0 64 Bit Supported localized
languages: SimplifiedChinese/German/French
Oracle Linux 7.2 64 Bit ALM 12.21 Patch 03 Supported localizedlanguages: SimplifiedChinese/German/French
SUSE Linux Enterprise Server 11.0 SP364 bit
SUSE Linux Enterprise Server 11.0 SP464 bit
ALM 12.21 Patch 05 Supported localizedlanguages: French
SUSE Linux Enterprise Server 12.0 SP364 bit
ALM 12.21 Patch 06 Supported localizedlanguages: German/French
NOTES:§ Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux
Databases Minimum Patch Notes
RequiredOracle 11.2.0.3 Oracle 11.2.0.4 Oracle 12.1.0.1 Oracle 12.1.0.2 ALM 12.21 Patch 02 Microsoft SQL Server 2008 R2 SP2 Microsoft SQL Server 2008 R2 SP3 ALM 12.21 Patch 01 Microsoft SQL Server 2012 SP1 Microsoft SQL Server 2012 SP2 ALM 12.20 Patch 01 Microsoft SQL Server 2012 SP3 ALM 12.21 Patch 04 Microsoft SQL Server 2014 ALM 12.21 Microsoft SQL Server 2014 SP1 ALM 12.21 Patch 05
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Micro Focus ALM/QC is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of
TDE does have an impact on system performance. For details contact the database vendor that provides the encryption Application Server
The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server(WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK7 (1.7) and supports 64bit JVM.
Web Servers Minimum Patch
RequiredNotes
Apache 2.2 Microsoft IIS 7.5 Microsoft IIS 8.0 Microsoft IIS 8.5 Microsoft IIS 10 ALM 12.21 Patch 06
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMWare ESX/ESXi Server 5.0 and higher NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Full Disk EncryptionFull disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance. For details, contact the vendor that provides the encryption.
Client-Side System RequirementsThe following are the client-side system requirements and configurations for installing an Micro Focus ALM/Micro Focus Quality CenterEnterprise client:
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Client Environments
The following table lists the recommended configuration:
Operating Systems Browsers Office SuitesMicrosoft Windows 7 SP1 32 Bit Microsoft Internet Explorer 10 Microsoft Office 2010 SP2 32 Bit
Desktop Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:
Prerequisites Minimum Patch
RequiredNotes
Microsoft .NET Framework 4.0 Microsoft .NET Framework 4.x versions aresupported provided they are backwardcompatible with the .NET 4.0 release
Microsoft Office 2010 / Microsoft Office 2013
OperatingSystems
Minimum Patch Required Notes
MicrosoftWindows 7SP1
MicrosoftWindows 8
Microsoft Fix 449677: http://support.microsoft.com/kb/2870007
MicrosoftWindows 8.1
MicrosoftWindows 10
ALM 12.21 Patch 02 Due to the "blue screen" error in some builds of Microsoft Windows 10,you may need to apply a required fix:
· Windows 10 Build 1507 (32 Bit): Seehttp://support.microsoft.com/kb/KB4048956
· Windows 10 Build 1703 (32 Bit or 64 Bit): Seehttp://support.microsoft.com/kb/KB4022716
MicrosoftWindowsServer 2008R2 SP1 64 Bit
MicrosoftWindowsServer 2012R2 Standard64 Bit
ALM 12.21
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ DCOM is not required for running Functional test sets (server-side execution)§ Functional test sets are available only in ALM Edition§ Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 8 32 Bit Microsoft Internet Explorer 9 32 Bit Microsoft Internet Explorer 10 32 Bit Microsoft Internet Explorer 11 32 Bit
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro
Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus ApplicationLifecycle Management Installation Guide
Office Suites Minimum Patch
RequiredNotes
Microsoft Office 2010 SP2 32 Bit Microsoft Office 2010 SP2 64 Bit Excel add-in onlyMicrosoft Office 2013 SP1 32 Bit Microsoft Office 2013 SP1 64 Bit Excel add-in onlyMicrosoft Office 2016 SP1 32 Bit ALM 12.21 Patch 02 Microsoft Office 2016 SP1 64 Bit ALM 12.21 Patch 02 Excel add-in onlyMicrosoft Office 365 ALM 12.21 Patch 02 Desktop clients only
Virtual Environments Minimum PatchRequired
Notes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 DPI Setting: 100%
Web Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows 7 SP1 Microsoft Windows 8 Microsoft Windows 8.1 Red Hat Enterprise Linux 6.4 64 Bit Red Hat Enterprise Linux 6.5 64 Bit Red Hat Enterprise Linux 7.0 64 Bit Oracle Linux 6.4 64 Bit Oracle Linux 6.5 64 Bit Oracle Linux 7.0 64 Bit Ubuntu 12.04 LTS Apple Mac OS X On Macbook Pro only
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 10 On Microsoft Windows onlyMicrosoft Internet Explorer 11 On Microsoft Windows onlyGoogle Chrome 38 On Microsoft Windows and Apple Mac OS onlyMozilla Firefox 33 On Microsoft Windows, Linux OS onlyApple Safari 6.1 On Mac OS only
Virtual Environments Minimum Patch
RequiredNotes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 Max: 1920x1200 2880x1800 Mac OS onlyDPI Setting: 100%, 125%
Micro Focus ALM 12.20 and Micro Focus Quality Center 12.20 have been tested against FDCC regulations.
Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x.The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 12.00 and Micro Focus QualityCenter Enterprise 12.00 on Windows and Linux:
Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise so the only requirements are the Client-Side System Requirements listed below.
Hardware Minimum Requirements
CPU Quad Core AMD64 processor or equivalent x86-compatible processorMemory (RAM) 8 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Web ServersMicrosoft Windows Server 2008 R2 Enterprise SP164 Bit
Microsoft SQL Server 2008 R2SP2
Microsoft IIS 7.5
Red Hat Enterprise Linux 6.4 64 Bit Oracle 11.2.0.3 Apache 2.2 Supported Environments
The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2008 R2Enterprise SP1
Microsoft Windows Server 2012 Standard Microsoft Windows Server 2012 R2Standard
ALM 12.01
Red Hat Enterprise Linux 6.3 64 Bit Red Hat Enterprise Linux 6.4 64 Bit Red Hat Enterprise Linux 6.5 64 Bit ALM 12.01 Red Hat Enterprise Linux 6.7 64 Bit ALM 12.01 Patch 03 Red Hat Enterprise Linux 7.2 64 Bit ALM 12.01 Patch 04 Oracle Linux 6.3 64 Bit Oracle Linux 6.4 64 Bit Oracle Linux 6.5 64 Bit ALM 12.01 Oracle Linux 6.7 64 Bit ALM 12.01 Patch 03 Oracle Linux 7.2 64 Bit ALM 12.01 Patch 04 SUSE Linux 11.0 64 Bit SUSE Linux 11.0 Service Pack 3 64 bit ALM 12.01 SUSE Linux 11.0 Service Pack 4 64 bit ALM 12.01 Patch 05
NOTES:§ Localized editions of ALM are supported only on Windows operating systems§ Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux
Databases Minimum Patch
RequiredNotes
Oracle 10.2.0.5 Oracle 11.2.0.3 Oracle 11.2.0.4 ALM 12.01 Microsoft SQL Server 2008 R2 SP2 Microsoft SQL Server 2008 R2 SP3 ALM 12.01 Patch 02 Microsoft SQL Server 2012 SP1 Microsoft SQL Server 2012 SP2 ALM 12.01 Patch 01 Microsoft SQL Server 2012 SP3 ALM 12.01 Patch 04
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE
does have an impact on system performance. For details contact the database vendor that provides the encryption Application Server
The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server(WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK7 (1.7) and supports 64bit JVM.
Web Servers Minimum Patch
RequiredNotes
Apache 2.2
Microsoft IIS 7.5 Microsoft IIS 8.0 Microsoft IIS 8.5 ALM 12.01
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMWare ESX/ESXi Server 5.0 and higher NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Full Disk Encryption
Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption
Client-Side System RequirementsThe following are the client-side system requirements and configurations for installing an Micro Focus ALM and Micro Focus Quality CenterEnterprise clients for version 12.00:
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Client Environments
The following table lists the recommended configuration:
Operating Systems Browsers Office SuitesMicrosoft Windows 7 SP1 32 Bit Microsoft Internet Explorer 10 Microsoft Office 2010 SP2 32 Bit
Desktop Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:
Prerequisites Minimum PatchRequired
Notes
Microsoft .NET Framework 4.0 Microsoft .NET Framework 4.x versions aresupported provided they are backwardcompatible with the .NET 4.0 release
Microsoft Office 2010 / Microsoft Office 2013
OperatingSystems
Minimum Patch Required Notes
MicrosoftWindows 7SP1
MicrosoftWindows 8
Microsoft Fix 449677: http://support.microsoft.com/kb/2870007
MicrosoftWindows 8.1
ALM 12.01
MicrosoftWindows 10
ALM 12.01 Patch 03 Due to the "blue screen" error in some builds of Microsoft Windows 10,you may need to apply a required fix:
· Windows 10 Build 1507 (32 Bit): Seehttp://support.microsoft.com/kb/KB4048956
· Windows 10 Build 1703 (32 Bit or 64 Bit): Seehttp://support.microsoft.com/kb/KB4022716
MicrosoftWindows
Server 2008R2 SP1 64 Bit
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ DCOM is not required for running Functional test sets (server-side execution)§ Functional test sets are available only in ALM Edition§ Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode§ You can work with the Micro Focus ALM/QC desktop client using a remote desktop
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 8 32 Bit Microsoft Internet Explorer 9 32 Bit Microsoft Internet Explorer 10 32 Bit Microsoft Internet Explorer 11 32 Bit ALM 12.01
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro
Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus ApplicationLifecycle Management Installation Guide
Office Suites Minimum Patch Required NotesMicrosoft Office 2010 SP1 32 Bit Install one of the following
patches: MS12-027:http://technet.microsoft.com/en-us/security/bulletin/ms12-027 MS12-060:http://technet.microsoft.com/en-us/security/bulletin/ms12-060
Microsoft Office 2010 SP2 32 Bit Microsoft Office 2013 32 Bit Microsoft Office 2016 32 Bit ALM 12.01 Patch 03 Microsoft Office 365 ALM 12.01 Patch 04 Desktop clients only
NOTE:§ Only 32 bit versions of Microsoft Office are supported
Virtual Environments Minimum Patch
RequiredNotes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 DPI Setting: 100%
Web Client Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows 7 SP1 Microsoft Windows 8 Microsoft Windows 8.1 ALM 12.01 Red Hat Enterprise Linux 6.3 64 Bit Red Hat Enterprise Linux 6.4 64 Bit Red Hat Enterprise Linux 6.5 64 Bit ALM 12.01
Oracle Linux 6.3 64 Bit Oracle Linux 6.4 64 Bit Oracle Linux 6.5 64 Bit ALM 12.01 Ubuntu 12.04 LTS Apple Mac OS X On Macbook Pro only
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 10 On Microsoft Windows onlyMicrosoft Internet Explorer 11 ALM 12.01 On Microsoft Windows onlyGoogle Chrome 31 On Microsoft Windows and Apple Mac OS onlyGoogle Chrome 35 ALM 12.01 On Microsoft Windows and Apple Mac OS onlyMozilla Firefox 26 On Microsoft Windows, Linux OS onlyMozilla Firefox 29 ALM 12.01 On Microsoft Windows, Linux OS onlyApple Safari 6.1 On Mac OS only
Virtual Environments Minimum Patch
RequiredNotes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution Min: 1024x768 Max: 1600x1050 DPI Setting: 100%, 125%
Micro Focus ALM 12.00 and Micro Focus Quality Center 12.00 have been tested against FDCC regulations.
Micro Focus ALM, Micro Focus ALM Essentials, and Micro Focus Quality Center Enterprise 11.5x SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM, Micro Focus ALM Essentials and Micro FocusQuality Center Enterprise 11.5x. The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 11.52, Micro Focus ALM Essentials11.52, and Micro Focus Quality Center Enterprise 11.52 on Windows, Linux, and Solaris: Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case, the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise so the only requirements are the Client-Side System Requirements listed below.
Hardware Minimum Requirements
CPU Windows: Quad Core AMD64 processor or equivalent x86-compatible processorLinux: Quad Core AMD64 processor or equivalent x86-compatible processorSolaris: SPARC architecture required (x86 architecture is NOT supported)
Memory (RAM) 8 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Web ServersMicrosoft Windows Server 2008 R2 Enterprise SP1 64 Bit Microsoft SQL Server 2008 R2
SP1Microsoft IIS 7.5
Red Hat Enterprise Linux 6.2 64 Bit Oracle 11.2.0.3 Apache 2.2 Supported Environments
The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:
Operating Systems Minimum Patch
RequiredNotes
Microsoft Windows Server 2008 Enterprise SP2 32 Bit Microsoft Windows Server 2008 Enterprise SP2 64 Bit Microsoft Windows Server 2008 R2 Enterprise SP1 Microsoft Windows Server 2012 Standard ALM 11.52 Patch 01 Microsoft Windows Server 2012 R2 Standard ALM 11.52 Patch 02 Sun Solaris 10 64 Bit SPARC (x86 architecture is NOTsupported)
Red Hat Enterprise Linux 6.2 64 Bit Red Hat Enterprise Linux 6.3 64 Bit Red Hat Enterprise Linux 6.5 64 Bit ALM 11.52 Patch 04 Red Hat Enterprise Linux 6.7 64 Bit ALM 11.52 Patch 08 Red Hat Enterprise Linux 7.2 64 Bit ALM 11.52 Patch 09 SUSE Linux 11 64 Bit SUSE Linux 11 SP3 64 Bit ALM 11.52 Patch 03
NOTES:§ It is strongly recommended that ALM be deployed only on 64 bit systems in Windows production environments§ Localized editions of ALM are supported only on Windows operating systems§ Oracle Linux versions are supported provided they are compatible with the supported versions of Red Hat Linux
Databases Minimum Patch
RequiredNotes
Oracle 10.2.0.5 Oracle 11.2.0.3 Oracle 11.2.0.4 ALM 11.52 Patch 02 Microsoft SQL Server 2005 SP4 Microsoft SQL Server 2008 R2 SP1 Microsoft SQL Server 2008 R2 SP2 Microsoft SQL Server 2008 R2 SP3 ALM 11.52 Patch 06
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE
does have an impact on system performance, for details contact the database vendor that provides the encryption Application Servers
The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server(WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK6 (1.6) and supports 64bit JVM.
Web Servers Minimum Patch
RequiredNotes
Apache 2.2 Microsoft IIS 7.0 Microsoft IIS 7.5 Microsoft IIS 8.0 ALM 11.52 Patch 01 Microsoft IIS 8.5 ALM 11.52 Patch 02
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus shall certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMWare ESX/ESXi Server 5.0 and higher NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Full Disk Encryption
Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption
Client-Side System RequirementsThe following are the client system requirements and configurations for installing an Micro Focus ALM, Micro Focus ALM Essentials and MicroFocus Quality Center Enterprise clients for version 11.52:
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Browsers Office SuitesMicrosoft Windows 7 SP1 32 Bit Microsoft Internet Explorer 8
Microsoft Internet Explorer 9Microsoft Office 2010 32 Bit
Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:
Prerequisites Minimum PatchRequired
Notes
Microsoft Visual C++ 2008 SP1 Redistributable Package ALM 11.52 Patch 02 Microsoft Visual C++ 2005 SP1 ATL SecurityUpdate Redistributable is a prerequisite for usingthe UFT Add-in
Microsoft .NET Framework 4.0 Microsoft .NET Framework 4.x versions aresupported provided they are backwardcompatible with the .NET 4.0 release
Microsoft Office 2010
Operating Systems Minimum Patch Required NotesMicrosoft Windows XP SP332 Bit
Microsoft Windows 7 SP1 Microsoft Windows Server2008 SP2
Microsoft Windows Server2008 R2 SP1
Microsoft Windows 8 o On a Windows 8 host, you can run oredit a UFT, BPT, or Load Runnertest that is stored in ALM
o If the automation engine of anautomated test is on a Windows 8machine, you can run the test byaccessing the ALM client from ahost with a fully-supportedoperating system
o QC and ALM are NOT accessible orcertified for use on Windows 8
Microsoft Windows 8.1 ALM 11.52 Patch 02 Microsoft Windows 10 ALM 11.52 Patch 08
Due to the "blue screen" error in some builds of Microsoft Windows10, you may need to apply a required fix:
· Windows 10 Build 1507 (32 Bit): Seehttp://support.microsoft.com/kb/KB4048956
· Windows 10 Build 1703 (32 Bit or 64 Bit): Seehttp://support.microsoft.com/kb/KB4022716
Microsoft Windows Server2012 R2 Standard
ALM 11.52 Patch 05
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ DCOM is not required for running Functional test sets (server-side execution)§ Functional test sets are available only in ALM Edition§ Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode§ You can work with the Micro Focus ALM/QC client using a remote desktop
Browsers Minimum PatchRequired
Notes
Microsoft Internet Explorer 8 32 Bit Microsoft Internet Explorer 9 32 Bit Microsoft Internet Explorer 10 32 Bit ALM 11.52 Patch 01 On Microsoft Windows 7 SP1 onlyMicrosoft Internet Explorer 11 32 Bit ALM 11.52 Patch 03
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro
Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus ApplicationLifecycle Management Installation Guide
Office Suites Minimum Patch
RequiredNotes
Microsoft Office 2007 SP2 32 Bit Microsoft Office 2010 32 Bit Microsoft Office 2010 SP2 32 Bit ALM 11.52 Patch 01 Microsoft Office 2013 32 Bit ALM 11.52 Patch 02 Microsoft Office 2016 32 Bit ALM 11.52 Patch 08 Microsoft Office 365 ALM 11.52 Patch 09 Desktop clients only
NOTE:§ Only 32 bit versions of Microsoft Office are supported
Virtual Environments Minimum Patch
RequiredNotes
Citrix XenApp 6.0 or higher Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum PatchRequired
Notes
Screen Resolution: 1024x768 DPI Setting: 100%
Micro Focus ALM 11.52 and Micro Focus Quality Center 11.52 have been tested against FDCC regulations.
Micro Focus ALM 11.00 and Micro Focus Quality Center Enterprise 11.00 SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus ALM, Micro Focus Quality Center Enterprise version andMicro Focus Quality Center Premier 11.00. The environments list the minimum patch level required for support.
Server-Side System RequirementsThe following are the server-side system requirements and configurations for installing Micro Focus ALM 11.00, Micro Focus Quality CenterEnterprise 11.00 and Micro Focus Quality Center Premier 11.00 on Windows, Linux, and Solaris: Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus QualityCenter Enterprise. In that case, the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus QualityCenter Enterprise, so the only requirements are the Client-Side System Requirements listed below.Micro Focus ALM Upgrade Best Practices GuideMicro Focus ALM Performance Benchmark Information
Hardware Minimum Requirements
CPU Windows: Quad Core AMD64 processor or equivalent x86-compatible processorLinux: Quad Core AMD64 processor or equivalent x86-compatible processorSolaris: SPARC architecture required (x86 architecture is NOT supported)
Memory (RAM) 4 GB minimumFree disk space 8 GB minimum
Recommended EnvironmentsThe following table includes recommended configurations for each operating system:
Operating Systems Databases Application Servers Web ServersMicrosoft Windows Server 2008 Enterprise SP2 64 Bit Microsoft SQL Server 2008
SP1JBoss 5.1 JBoss 5.1
Sun Solaris 10.0 64 Bit Oracle 10.2.0.4 Oracle WebLogic 10.3 Apache 2.2Red Hat Enterprise Linux 5.4 64 Bit Oracle 10.2.0.4 Oracle WebLogic 10.3 Apache 2.2Micro Focus-UX 11.31 v3 64 Bit (Itanium) Oracle 10.2.0.4 JBoss 5.1 JBoss 5.1
Supported Environments
The following tables include supported versions of Operating Systems, Application Servers, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2003 Enterprise SP2 32 Bit Microsoft Windows Server 2003 Enterprise SP2 64 Bit Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit Microsoft Windows Server 2003 R2 Enterprise SP2 64 Bit Microsoft Windows Server 2008 Enterprise SP2 64 Bit Microsoft Windows Server 2008 R2 Enterprise 64 Bit ALM 11.00 Patch 02 Microsoft Windows Server 2008 R2 Enterprise SP1 ALM 11.00 Patch 06 Red Hat Enterprise Linux 5.4 64 Bit Red Hat Enterprise Linux 5.5 64 Bit ALM 11.00 Patch 06 Red Hat Enterprise Linux 5.6 64 Bit ALM 11.00 Patch 06 Red Hat Enterprise Linux 5.7 64 Bit ALM 11.00 Patch 09 Red Hat Enterprise Linux 5.8 64 Bit ALM 11.00 Patch 10 Red Hat Enterprise Linux 5.9 64 Bit ALM 11.00 Patch 14 Oracle Enterprise Linux 5.4 64 Bit Oracle Enterprise Linux 5.5 64 Bit ALM 11.00 Patch 06 Oracle Enterprise Linux 5.6 64 Bit ALM 11.00 Patch 06 Oracle Enterprise Linux 5.7 64 Bit ALM 11.00 Patch 09 Oracle Enterprise Linux 5.8 64 Bit ALM 11.00 Patch 10 Oracle Enterprise Linux 5.9 64 Bit ALM 11.00 Patch 14 SUSE Linux 10 64 Bit SUSE Linux 10 SP4 64 Bit ALM 11.00 SP3 SUSE Linux 11 SP3 64 Bit ALM 11.00 Patch 17 Sun Solaris 10 64 Bit SPARC (x86 architecture is NOTsupported)
Micro Focus-UX 11.31 v3 64 Bit (Itanium) NOTE:§ For large production deployments it is recommended that ALM/QC be deployed on 64 bit systems
Databases Minimum Patch
RequiredNotes
Oracle 10.2.0.4 Oracle 10.2.0.5 ALM 11.00 Patch 14 Oracle 11.2.0.1 Oracle 11.2.0.2 ALM 11.00 Patch 06 Oracle 11.2.0.3 ALM 11.00 Patch 10 Oracle 11.2.0.4 ALM 11.00 Patch 17 Microsoft SQL Server 2005 SP3 Microsoft SQL Server 2005 SP4 ALM 11.00 SP3 Microsoft SQL Server 2008 SP1 Microsoft SQL Server 2008 SP2 ALM 11.00 Patch 06 Microsoft SQL Server 2008 SP3 ALM 11.00 Patch 10 Microsoft SQL Server 2008 R2 SP1 ALM 11.00 SP2 Microsoft SQL Server 2008 R2 SP2 ALM 11.00 Patch 13
NOTE:§ All database servers, unless otherwise stated, have been validated on 64 bit configurations§ Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases§ Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE
does have an impact on system performance, for details contact the database vendor that provides the encryption
Application Servers Minimum PatchRequired
Notes
JBoss 5.1 Oracle WebLogic 10.3 and higher dot releases Both standard and enterprise editions of
WebLogic are supported as long as there are no
infrastructure changes with each dot releaseIBM WebSphere 7.0.0.9 and higher dot releases WebSphere dot releases supported as long as
there are no infrastructure changes with those NOTE:§ ALM/QC 11 supports application servers which run JDK6 and 64 bit JVM
Web Servers Minimum Patch
RequiredNotes
Apache 2.2 Microsoft IIS 6.0 Microsoft IIS 7.0 Microsoft IIS 7.5 ALM 11.00 Patch 06
NOTE:§ By default, application servers include HTTP servers. If you need additional functionality a web server can be added§ Micro Focus shall certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version
2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain fullcompatibility
Virtual Environments Minimum Patch
RequiredNotes
VMware ESX 4.0 ALM 11.00 Patch 01 VMware ESX 4.1 ALM 11.00 Patch 06 VMware ESX 5.0 ALM 11.00 SP3 VMware ESXi 5.0 ALM 11.00 SP3
NOTE:§ Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to theMicro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualizedenvironments and function as designed
Full Disk Encryption
Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption
Client-Side System RequirementsThis section describes the client system configurations for installing an Micro Focus ALM, Micro Focus Quality Center Enterprise and QCStarter Edition clients for version 11.00.
Hardware Minimum RequirementsCPU Core duo 1.6 Ghz (or higher) or equivalent compatible processorMemory (RAM) 2 GB minimumFree disk space 2 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Browsers Office SuitesMicrosoft Windows 7 32 Bit Microsoft Internet Explorer 7
Microsoft Internet Explorer 8Microsoft Office 2007 SP2 32Bit
Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:
Prerequisites Minimum PatchRequired
Notes
Microsoft Visual C++ 2005 SP1 ATL Security UpdateRedistributable
Microsoft .NET Framework 3.5 SP1 Microsoft Office 2007 SP2
Operating Systems Minimum Patch
RequiredNotes
Microsoft Windows XP SP3 32 Bit Microsoft Windows Vista SP1 32 Bit Microsoft Windows Vista SP2 32 Bit ALM 11.00 Patch 06 Microsoft Windows 7 32 Bit
Microsoft Windows 7 64 Bit ALM 11.00 Patch 02 Microsoft Windows 7 SP1 32 Bit ALM 11.00 Patch 09 Microsoft Windows 7 SP1 64 Bit ALM 11.00 Patch 06 Microsoft Windows 8.1 32 Bit ALM 11.00 Patch 18 Microsoft Windows 8.1 64 Bit ALM 11.00 Patch 18 Microsoft Windows Server 2003 SP2 ALM 11.00 Patch 03 Microsoft Windows Server 2008 SP2 32 Bit ALM 11.00 SP2 Microsoft Windows Server 2008 R2 ALM 11.00 Patch 01 Microsoft Windows Server 2008 R2 SP1 ALM 11.00 SP3 No certification for BPT
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ ALM/QC Client on Windows 7 64 bit runs in WOW64 mode (details in patch 2 Readme file)§ You can work with the Quality Center client using a remote desktop
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 7 32 Bit Microsoft Internet Explorer 8 32 Bit Microsoft Internet Explorer 9 32 Bit ALM 11.00 SP2 Microsoft Internet Explorer 10 32 Bit ALM 11.00 Patch 14 On Microsoft Windows 7 SP1 onlyMicrosoft Internet Explorer 11 32 Bit ALM 11.00 Patch 18
NOTE:§ For customers who have restrictions on plugins in their browsers, such as ActiveX, ALM can be loaded in the Micro Focus ALM Explorer
Add-in. For more information on downloading and installing the add-in, refer to the Micro Focus Application Lifecycle ManagementInstallation Guide
Office Suites Minimum Patch
RequiredNotes
Microsoft Office 2007 SP2 32 Bit Microsoft Office 2010 32 Bit ALM 11.00 Patch 03 Microsoft Office 2010 SP1 32 Bit ALM 11.00 SP2 Microsoft Office 2010 SP2 32 Bit ALM 11.00 Patch 18 Microsoft Office 2013 32 Bit ALM 11.00 Patch 17
NOTE:§ Only 32 bit versions of Microsoft Office are supported
Virtual Environments Minimum Patch
RequiredNotes
Citrix XenApp 6.0 and higher Citrix Client Online Plugin 12.1 With Citrix XenApp 6.0Microsoft Terminal Services Remote Desktop Services
NOTE:§ Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly
evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of thevirtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QCwill function as designed
Other Configuration Settings Minimum Patch
RequiredNotes
Screen Resolution: 1024x768 DPI Setting: 100%
QC11.00 and ALM 11.00 have been tested against FDCC regulations
Micro Focus Quality Center 10.00 SYSTEM REQUIREMENTSThis section provides our recommended and supported environments for Micro Focus Quality Center Premier and Micro Focus Quality CenterEnterprise 10.00. The environments list the minimum patch level required for support.
Server-Side System Requirements
Following are the server system configurations for installing Micro Focus Quality Center Premier 10.00 and Micro Focus Quality CenterEnterprise 10.00 on Windows, Linux, and Solaris. Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Quality Center. In that case, the ManagedSoftware Solutions team provides a hosted version of Micro Focus Quality Center, so the only requirements are the Client-Side SystemRequirements listed below.
Hardware Minimum Requirements
CPU Windows: Quad Core AMD64 processor or equivalent x86-compatible processorLinux: Quad Core AMD64 processor or equivalent x86-compatible processorSolaris: SPARC architecture required (x86 architecture is NOT supported)
Memory (RAM) 4 GB minimumFree disk space 8 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Databases Application Servers Web ServersMicrosoft Windows Server 2003 SP2 Enterprise 64 bit Microsoft SQL Server 2005
SP2JBoss 4.0.4 JBoss 4.0.4
Sun Solaris 10.0 64 Bit Oracle 10.2.0.3 Oracle WebLogic 9.2 Apache 2.2IBM AIX 5.3 64 Bit Oracle 10.2.0.3 IBM WebSphere 6.1 IBM HTTP
ServerRed Hat Enterprise Linux 4.5 64 Bit Oracle 10.2.0.3 Oracle WebLogic 9.2 Apache 2.2Micro Focus-UX 11i v3 64 Bit (Itanium) Oracle 10.2.0.3 JBoss 4.0.4 JBoss 4.0.4
Supported Environments
The following tables include supported versions for each Operating System, Application Servers, Database Servers, and Web Servers:
Operating Systems Minimum PatchRequired
Notes
Microsoft Windows Server 2003 Enterprise SP2 32 Bit Microsoft Windows Server 2003 Enterprise SP2 64 Bit Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit QC 10.00 Patch 04 Microsoft Windows Server 2003 R2 Enterprise SP2 64 Bit QC 10.00 Patch 04 Microsoft Windows Server 2008 Enterprise 32 Bit Microsoft Windows Server 2008 Enterprise 64 Bit Microsoft Windows Server 2008 R2 Enterprise 64 Bit QC 10.00 Patch 22 Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit QC 10.00 Patch 27 for installation challenges - request KM1269322 -
Internal Micro Focus KM from SupportSun Solaris 9 64 Bit SPARC (x86 architecture is NOTsupported)
Sun Solaris 10 64 Bit SPARC (x86 architecture is NOTsupported)
Red Hat Enterprise Linux 4.5 64 Bit Red Hat Enterprise Linux 5.0 64 Bit Micro Focus-UX 11i v2 PA-RISC 64 bit Micro Focus-UX 11i v3 PA-RISC 64 bit SUSE Linux 10 64 Bit SUSE Linux 10 SP4 64 Bit QC 10.00 Patch 30 IBM AIX 5.3 64 bit Oracle Enterprise Linux 5.0 64 Bit
NOTE:§ For large production deployments it is recommended that QC be deployed on 64 bit systems
Databases Minimum Patch
RequiredNotes
Oracle 9.2.0.6 Oracle 10.2.0.3 Oracle 10.2.0.4 QC 10.00 Patch 16 Oracle 11.2.0.1 QC 10.00 Patch 16 Oracle 11.2.0.2 QC 10.00 Patch 27 Microsoft SQL Server 2005 SP2 Microsoft SQL Server 2005 SP3 QC 10.00 Patch 08 Microsoft SQL Server 2008 SP1 QC 10.00 Patch 12 Microsoft SQL Server 2008 SP2 QC 10.00 Patch 25 Microsoft SQL Server 2008 R2 SP1 QC 10.00 Patch 30
NOTE:§ All database servers, unless otherwise stated, have been validated on 32 bit configurations
Application Servers Minimum PatchRequired
Notes
JBoss 4.0.4 Oracle WebLogic 9.2 and higher dot releases Both standard and enterprise editions of Oracle
WebLogic are supported as long as there are noinfrastructure changes with each dot release
Oracle WebLogic 10.0->10.2 IBM WebSphere 6.1 and higher dot releases IBM WebSphere dot releases supported as long
as there are no infrastructure changes with those NOTE:§ QC 10 supports application servers which run on JDK5 and 32 bit JVM
Web Servers Minimum Patch
RequiredNotes
Apache 2.x Microsoft IIS 6.0 Microsoft IIS 7.0 QC 10.00 Patch 22 IBM HTTP Server
NOTE:§ By default application servers include HTTP servers. If you need additional functionality a web server can be added
Virtual Environments Minimum Patch
RequiredNotes
VMware ESX 3.6 VMware ESX 4.0 QC 10.00 Patch 16 VMware ESX 4.1 QC 10.00 Patch 27
Server System Environments for Starter Edition
This section describes the server system configurations for installing a Quality Center Starter Edition server.
Operating Systems Databases Application Servers Minimum PatchRequired
Microsoft Windows XP SP2 Microsoft SQL Server 2005Express Edition
JBoss 4.0.4
Microsoft Windows Server 2003 SP2 32 Bit Microsoft SQL Server 2005Express Edition
JBoss 4.0.4 QC 10.00 Patch 05
NOTES:§ Databases and Application Servers are being installed automatically during the installation process§ If SQL Server 2005 or 2008 is already installed on the server machine, you can instruct Quality Center to use it, by providing the
administrator name and password§ For prerequisites and client side requirements for QC Starter 10 clients refer below
Client-Side System RequirementsThis section describes the client system requirements and configurations for installing Micro Focus Quality Center Premier, Micro FocusQuality Center Enterprise and Micro Focus QC Starter Edition clients for version 10.00:
Hardware Minimum RequirementsCPU Pentium IVMemory (RAM) 1 GB minimumFree disk space 1 GB minimum
Recommended Environments
The following table includes recommended configurations for each operating system:
Operating Systems Browsers Office SuitesMicrosoft Windows XP SP3 32 Bit Microsoft Internet Explorer 7 Microsoft Office 2003 32 Bit
Supported Environments
The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:
Prerequisites Minimum PatchRequired
Notes
Microsoft CAPICOM (digital signing technology component)2.1.0.2
Microsoft .NET Framework 3.5 or Microsoft .NET Framework3.5 SP1
Microsoft Visual C++ 2005 Redistributable Microsoft Office 2003 / Microsoft Office 2007 / MicrosoftOffice 2010
Operating Systems Minimum Patch
RequiredNotes
Microsoft Windows XP SP2 32 Bit Microsoft Windows XP SP3 32 Bit Microsoft Windows Vista SP1 32 Bit Microsoft Windows Vista SP2 32 Bit QC 10.00 Patch 27 Microsoft Windows 7 32 Bit QC 10.00 Patch 12 Microsoft Windows 7 64 Bit QC 10.00 Patch 18 Microsoft Windows 7 SP1 64 Bit QC 10.00 Patch 30 Microsoft Windows 2000 32 Bit Microsoft Windows Server 2008 R2 QC 10.00 Patch 25
NOTES:§ If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine§ QC Client on Windows 7 64 bit runs in WOW64 mode (details in patch 18 Readme file)§ You can work with the Quality Center client using a remote desktop
Browsers Minimum Patch
RequiredNotes
Microsoft Internet Explorer 6.0 SP1 32 Bit Microsoft Internet Explorer 7 32 Bit Microsoft Internet Explorer 8 32 Bit QC 10.00 Patch 05 Microsoft Internet Explorer 9 32 Bit QC 10.00 Patch 23
Office Suites Minimum PatchRequired
Notes
Microsoft Office 2003 32 Bit Microsoft Office 2007 32 Bit Microsoft Office 2010 32 Bit QC 10.00 Patch 23
NOTE:§ Only 32 bit versions of Microsoft Office are supported
Virtual Environments Minimum Patch
RequiredNotes
Citrix 4.0 Citrix Server MetaFrame XP FR3 On Windows Server 2003Citrix Client: Program Neighborhood 8.0 On Windows XP SP2Citrix XenApp 6.0 QC 10.00 Patch 25
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Last Modified July 2, 2018