Accountin 1 project
Transcript of Accountin 1 project
Rebekka WeidmannChivin VarAccounting 1
Executive summary
KFC is a local American fast food restaurant, which is found by
Harland Sanders and is base in Louisville, Kentucky, United
States. KFC is also known as “Kentucky Fried Chicken”, our
franchise is a unique name which starting off as a local
franchise name in United States and nowadays it is competing in
international market. In our restaurant, we are specialize in
our own original recipe such as, Kentucky grilled chicken,
honey BBQ Wings, and freshly made chicken sandwiches and many
others. In KFC, we are mostly concentrating our recipe with the
product of chicken.
In the food industry market of today, there are many
competitions that offer similar products and fair price. To be
able to become one of the leading fast food restaurant in the
market our restaurant has many things to offer to the
customers. First of all, our restaurant is offering our service
and product to all age customers, with our excellent service
and our delicious original chicken recipe with reasonable
price. Within our package of service in our restaurant, we also
include a mini playground for children as an entertainment. KFC
is considers being one the biggest chicken fast food industry
in international market. Each days, there are thousands and
thousands customers consuming our product from different
countries all over the world.
One of the factors that lead our firm to able to compete in an
international level is the location. The location of our firms
2
Rebekka WeidmannChivin VarAccounting 1
are always place in a crowded public places, for example a
mall, Universities, Hospitals, Stadiums, and amusement park. By
placing our restaurant in public places, it is giving us a
benefit attracting more costumers and also increase the image
of the firm.
KFC is part of the YUM! Brands, which is the largest restaurant
company in the world, with the connection with many others
famous fast food restaurants. With our secret recipe, this
gives us the advantage to apart ourselves from many
competitions in the international market.
Objectives
To establish KFC into a fast food leading restaurant in
the fast food industry of international standard
To keep expanding our restaurant to many branches all over
the world
To increase the variety of menu
To create a dessert menu
Mission
Our main goal is to be the leading chicken fast food restaurant
franchise in the world, by starting the operation in United
States and take the image of the company to an international
market level. Furthermore, we will also want our restaurant
environment to be family friendly and a place where family can
eat and enjoy themselves.
3
Rebekka WeidmannChivin VarAccounting 1
Keys to Success
Increase efficiencies
Reduce overhead cost
Improve customer service
Faster and friendlier service
Maintaining high quality product
Ownership
K.F.C is owned by a company called Yum Brands which also owns
Pizza Hut and Taco Bell. There are many locations which are
owned by franchisees as well, one of the largest franchisees in
the USA is the Harman Group.
Locations and Facilities
KFC is the third largest fast food chain with over 12 200
outlets in 99 countries. The theme to serve delicious chicken
food in a relaxing environment makes KFC so popular and
unmistakable from others. The restaurants were spread out in
eighteen major cities of Pakistan (Karachi, Lahore, Gujranwala,
Sukkur & Muree). Before they opened each one of them they did a
proper research work of analyzing the facility locations. The
logo is very attractive with its red color. The inside of the
restaurants is a rather warm furniture which also fits exactly
to the families and children`s likes. The Service employees are
always friendly and the chefs cook the food approximately fast
in order to not lose one guest who is waiting for too long in a
queue.
4
Rebekka WeidmannChivin VarAccounting 1
The facilities have to be carefully arranged and provided in
advance. Facilities, such as employees workplaces, different
utensils, special machines, restaurant guest areas, offices,
infrastructure in general, water, energy and so on. All these
things are essentials in a large fast food chain like KFC.
3. Products
The main products are all about
chicken. There is a great variety of
menus but all of them have one thing in
common; it is the same type of meat and
the same recipe. The overview of the
assortment at one glance:
-Grilled Chicken Burger
-Buckets
-Different Chicken Pieces
-Burger Crunchy
-Wraps
-All in the Box
-Salad
-Kids Menus
-Several
Side Dishes
-Desserts
Sales Literature
KFC will have a fresh new designed homepage with all its
offerings, branches, opening hours, special menus, parties and
5
Rebekka WeidmannChivin VarAccounting 1
weekly special offers. It will be publicized in all local food
magazines and also leaflets in each city where a new branch
will be opened. It will be advertised in several shares and
stock journals for franchising.
Sourcing
It will have a special commitment with the farmers and
suppliers that they only can deliver their products if they are
fair trade. (Chickens have to be fairly grown and feed) Other
ingredients like herbs have to be fresh.
Sales Programs
In the first week every dessert to a full meal will be for free
in order to attract customer and make them attentive on our
large assortment.
Market segmentation
KFC has international outlets and sells products successfully
to customers. It focuses on the different consumer needs
geographically for example in one place people might prefer
chicken while the other outlet’s customers may prefer only
salads. Our KFC market is divided into a number of different
segments: age groups, gender (both male and female) and
families. KFC is also divided into lower to middle class.
Target Market Segment Strategy
6
Rebekka WeidmannChivin VarAccounting 1
Lower and Middle classes are the targets. People with a busy
life which are individuals who need fast food due to their
hectical lifestyles. For the age segment there is no limit to
any age for KFC every individual is welcomed. In gender
segment, both male and female are welcome. In family size
segments whole families are focused and family packages are
offered at a cheaper price. The strategy used to make KFC run
is the “Push Strategy” that creates: awareness, difference and
attractiveness.
Market needs
The market needs for KFC is to expand the menu with healthier
foods for the consumers. Customers want a wider variety of
food, a fast service, provides a clean, healthy, friendly and
attractive environment.
Market trends
KFC has currently introduced a double down chicken sandwich in
the US; this is a big trend in the market.
Market growth
KFC has tried to grow the company by franchising in many parts
of the world. Advertising the tasty chicken helps the KFC
market to grow widely each day as individuals are immediately
attracted. Sponsorship is also used to gain recognition for
example KFC sponsors the Australian Cricket Team. KFC is now
planning to introduce a greater variety of food to consumers to
help expand the market.
Industry analysis
7
Rebekka WeidmannChivin VarAccounting 1
The computer information system is newly established. KFC is
also positioning among competitors, empowering team work,
multibranding and unconventional methods of distribution.
Planning to improve on the quality of the chicken daily. The
name KFC is widely recognized, employees are loyal.
Industry participants
Has a team of experienced development and construction managers
which makes it professional.
Distribution patterns
KFC has tried to build small restaurants in various outlets for
example in airports, universities, hospitals and schools. KFC
has however failed to enter successfully in the German market
due to culture incompatibility.
8
Rebekka WeidmannChivin VarAccounting 1
Competition and buying patterns
Chicken is the main selling point. KFC has introduced three
types of chicken: tender roasted chicken, extra crispy chicken,
pressure cooked chicken (the original)
Main competitors
The main competitors of KFC are McDonalds, Pizza Hut and
Dominoes.
STRATEGY AND IMPLEMENTATION
9
Rebekka WeidmannChivin VarAccounting 1
Strategy pyramids
KFC dominates the chicken fast food industry and has stores in
more than one hundred countries. The strategy is to:
Introduce a secret recipe.
To be the leading food service in the world due to
consistent quality products.
To maximize profitability
To be a consistent brand
Improving the food quality
To increase the value and appeal
To optimize resources
Value proposition
KFC’s value proposition does all to make meals healthier and
tastier. It should also gain market share in the targeted
segments and draw attention to the new plans. This will be
successful with a well designed organizational marketing.
Competitive edge
It has remained the largest chicken restaurant chain and third
largest fast-food chain. The industry held over fifty percent
of U.S market in sales and ended 1995 with over nine thousand
restaurants worldwide. It is one of the fast food chains to
become international during the late 1960s and has developed
one of the world’s most recognizable brands. The food industry10
Rebekka WeidmannChivin VarAccounting 1
does not have much support from the government but there are
laws on its operation.
Marketing strategy
Establish a strong position and develop image in countries
where there is potential growth. It also plans to use new
technology for efficient work. These will lower costs and
increase profits. KFC’s market growth has been driven by its
international operations. The company remains the most
internationalized of all fast-food chains operating almost 47%
of its total units.
Positioning statements
KFC has access to its resources which is chicken.
Has been unique in marketing the products and combining
with PepsiCo which helps both side to generate profits
Pricing strategy
KFC uses the The Every Day Low Price pricing strategy. KFC uses
this strategy because it is promoting a new lunch treats for
everyday value. Profit is increased by using price bundling
(practice of offering two or more products or services for sale
at one price). Odd pricing is used as a technique for
stimulating their sales. This is using a price that ends with
an odd number.
Promotion strategy
KFC uses a variety of advertising to promote the industry.
These are television commercials, the internet etcetera.
Promotion is the main tool to bring all chicken lovers
attention towards its delicious one-of-a- kind. One of its
11
Rebekka WeidmannChivin VarAccounting 1
promotion methods is sales promotion that includes
entertainment, coupons, exhibits and premiums. Premium strategy
gives gifts such as t-shirts toys etcetera to attract
customers. Huge exhibitions are held at times to inform people
all about KFC. For coupons, meal vouchers and exciting offers
are used to attract customers. In entertainment, advertisements
are used.
Marketing programs
KFC targets the young generation as it eats out mostly and is
more energetic. The upper class is the main target. KFC wants
to form joint ventures as it will solve problems such as access
to good quality chicken and other supplies and share risks.
Sales strategy
KFC uses skimming. The products are high priced and target the
middle to upper class. Products are priced keeping different
points of view
Sales programs
To increase profits by:
Reducing overhead costs
Increase efficiencies
Improve customer service
Make restaurants cleaner
Make service faster and friendlier
Strategic alliances
KFC entered into a strategic alliance with Pepsi-Cola
12
Rebekka WeidmannChivin VarAccounting 1
Milestones
The goal is to expand the number of restaurants in the next
five years from 75 to 225 locations.
Web Plan Summary
In order to make us famous all over the world we made the
airlines advertising us. Also we would like to deliver them
with fresh and enjoyable food.
Website Marketing Strategy
We will put our website logo on the planes from each country
where our branches are situated. When you enter the letter “K”
in Google the first shown word will be KFC.
Development Requirements
We need an arrangement with the respective airlines and maybe a
deal that we can also deliver them with airplane meals. We have
to contact Google directly to set us on the top of the list.
Management Summary
The original founder of the restaurant is Mr. Harland Sanders,
with the chain connection under the parent company “YUM!
Brands, Inc”. Due to the branch out of the franchise,
managements of the company are divided into sectors from
different branch. The parent company has the responsibility to
position the managers for different branches of KFC.
Management Team
KFC is a big fast food firm, with many branches in a
international sector in many countries around the world. From
beginning of the operation there were many changes of
13
Rebekka WeidmannChivin VarAccounting 1
ownership. In the present the management system of KFC are,
David Novak is a president of KFC, John Hill is chief Financial
Officer and Colin Moore is the head of Marketing. Lastly, we
got Peter Waller is head of franchising while Olden Lee is head
of human Resources.
Organization Structure
Our restaurant strategy in the future is to improve operating
efficiencies. This plan involves our firm to include a revision
of crew training and operating standards. This is to improve
customer service, cleaner restaurants, faster and friendlier
service and also high quality products.
Personnel Plan
Our employees will be insisting of three cashiers, three cook,
two shift supervisors, one manager, and three shift cleaners.
Our workers will be working for 35 to 40 hours per week. If our
store size will increase, then we will find more workers.
Personnel Plan Year 1 Year 2 Year 3
Site Manager 50,000 55,000 60,000Cook 38,000 40,000 45,000Cleaner 33,000 35,000 40,000 Projected profit and loss
The three graphs below show the loss and profit of KFC, it
shows monthly profit and in years, three years. As the company
profit increase, this give the advantage for the company to
open more restaurants in many more other regions.14
Rebekka WeidmannChivin VarAccounting 1
Projected Cash Flow
A bar graph and chart below show the project cash flow of KFC
16
Rebekka WeidmannChivin VarAccounting 1
Projected Balance Sheet
Below is a balance sheet of our company.
17
Rebekka WeidmannChivin VarAccounting 1
Bibliography
http://www.yum.com/annualreport/
http://en.wikipedia.org/wiki/KFC
http://www.kfc.com/about/
http://www.bsx.com/AllCompanyDocuments/2009%20Financials/KFC
%20Bda%20FYE%20Jan09.PDF
http://www.bplans.com/coffee_kiosk_business_plan/images/
7a644cc490e44b27a56832e65338fe00.png
http://www.bplans.co.uk/coffee_kiosk_business_plan/images/
72ff27e3b3ce40049e1b6925bcbc5ca4.png
http://www.bplans.com/coffee_kiosk_business_plan/images/
7ccb72d1f8eb44069aa3c2e35adf839f.png
http://www.bplans.com/coffee_kiosk_business_plan/images/
b3fb5e620c9c4d71b60ed074fa0b3ad3.png
http://www.referenceforbusiness.com/business-plans/images/
bph_02_img0174.jpg
20
Rebekka WeidmannChivin VarAccounting 1
http://kelley_keith.tripod.com/mgmnt5313.html
http://www.scribd.com/doc/17818440/KFC-marketing-strategies
http://www.slideshare.net/skdrugs/kfc-case-study-presentation
http://www.slideshare.net/guestea96e4/kfc-case-complete
Muavia Khan M. (2010) KFC- Facility Location and Layout
http://www.scribd.com/doc/36494124/KFC-Facility-Location-and-
Layout-Operation- Management-Project last accessed 2.2.2012
21