Association of Military Banks of America2017 Fall Workshop

CPT Christopher J. AndersonDepartment of the Army Banking Officerchristopher.j.anderson148.mil@mail.mil

29 August 2017Unclassified

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Agenda

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• Army Banking Updates• Army Banking Initiatives• Current Issues• POC Information• Questions

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Army Banking Updates

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• USAFMCOM now a Direct Reporting Unit (DRU) to ASA(FM&C) Ø USAFMCOM Commanding General received formal delegation of

authority to approve all Army Banking and E-Commerce actionsØ Internal Command Counsel; coordinates all legal requirements

• 2017 All Army Activities (ALARACT) Message Ø Subject – “Army Financial Resiliency: Financial Institutions on Army Installations”Ø Published Army-wide on 21 June 2017

• U.S. Army Pacific Banking Officer TransitionØ MAJ Elisabet Guillen replacing CPT Ishak Owusu (28 August 2017)

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Army Banking Initiatives

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• Installation FI Site VisitsØ Opportunity to meet garrison leadership, BLOs, and bankemployees in order to assist with outstanding issuesØ Conducted quarterly; based on emerging requirements

• FI Meetings with Garrison LeadershipØ Recommend conducting semi-annual engagements with your Garrison Commander, BLO (action officer), and others as applicableØ Example – U.S. Army Garrison-Hawaii; includes Fort Shafter, Schofield Barracks, and Wheeler Army Airfield

• Installation Status Report (ISR) Ø Incorporated 10 inspectable areas for banking programØ 100% response rate for all FIs on Army installations in 2016

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Army Banking Initiatives (cont.)

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• Bank Lease Data CallØ In February 2017, USAFMCOM conducted a review of all CONUS bank lease costs (2013-2015 time frame) Ø Lease costs, as a percentage of gross profit by branch, average 3%

• On-Post FI Fee StudyØ In March 2017, USAFMCOM assessed fees charged by on-post FIs (overdraft, non-sufficient funds, and ATM fees) Ø Average fees are lower than those charged across the industry

• Training with Industry (TWI)Ø Received approval for NCO participation in banking programØ Effective 2017-2018 training year

Current Issues

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• Advertising and SponsorshipØ FI rights (on- vs. off-post)Ø Competitive products and promotional materialsØ On-post banks should participate at newcomer briefingsand should not be solicited for sponsorship dollars

• Operating Agreement (OA) Compliance with DoDFMRØ Must update every 5 years

o This office recommends annual review (at a minimum), or when anyof the following changes occur:

- New Garrison Commander - New bank management- Addition/removal of branches or ATMs- Changes to fee schedule- Changes to Treasury General Account (TGA)- Changes to lease agreement

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POC Information

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• CPT Christopher Anderson (U.S. Army Banking Officer)- Office: 317-212-2664- DSN: 312-699-2664- Email: christopher.j.anderson148.mil@mail.mil

• MAJ Elisabet Guillen (U.S. Army Pacific Banking Officer)- DSN: 315-438-4091- Email: elisabet.guillen.mil@mail.mil

• CPT Charles Krueger (U.S. Army Europe Banking Officer)- DSN: 314-483-6486- Email: charles.j.krueger.mil@mail.mil

• CPT Timothy Bowler (U.S. Army Theater Banking Officer)- DSN: 318-430-5132- Email: timothy.w.bowler.mil@mail.mil

Questions?

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Army Banking Program

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• Responsibilities IAW DoDFMR Volume 12, Chapter 33Ø Advise ASA(FM&C) and USAFMCOM Commanding General on banking policy Ø Work closely with federal agencies and trade associationsØ Liaison for Training with Industry (TWI) financial institution and studentsØ Train, facilitate, and resolve banking issues

• CONUS On-Post Financial Institutions (FIs) Ø 80 installations with 60 credit unions and 15 banksØ One bank and one credit union per installation

• Overseas Military Banking Program (OMBP)Ø 65 (33 Army) branches, 284 (139 Army) ATMs in 10 foreign locationsØ DFAS lead, in coordination with the Military Services, for overseeing contract andoperations

• Train, Mentor, and Advise Bank/Credit Union Liaison Officers (BLOs/CLOs)Ø Develop and conduct banking trainingØ Every installation with a FI has a BLO/CLOØ Link between garrison leadership and on-post FIs

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Government and Private Industry Partners

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• Association of Military Banks of America (AMBA)• Defense Credit Union Council (DCUC)• Armed Forces Financial Network (AFFN)• Armed Forces Bank (AFB)• Defense Finance and Accounting Service (DFAS)• Military Postal Service Agency (MPSA)• Army and Air Force Exchange Service (AAFES)• U.S. Department of the TreasuryØ Federal Reserve Bank of BostonØ Federal Reserve Bank of ClevelandØ Federal Reserve Bank of Kansas CityØ Citi BankØ MetaBank

• Financial Management Support Centers (FMSCs)• Financial Management Support Units (FMSUs)

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Installation Status Report (ISR)

• ISR Reporting RequirementsØ Installation-level inspection (conducted annually)Ø BLOs are aware and trainedØ 10 inspectable areas:

1. Qualified BLO2. Appointment orders3. Mandatory training4. Contact information 5. Regulatory/policy guidance6. Document repository7. Current Operating Agreement (OA)8. Valid OA9. One bank/one credit union10. Financial education

Ø Obtain inspection worksheets from your BLO