1 (Terms & Conditions) 4-12 4 Annexure –2 (Scope - ESIC

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TENDER No. : 02/2019-2020

(Two Bid System)

E-TENDER DOCUMENT FOR

Outsourcing Of Supply of Cooked and Covered Patient Diet Services at ESI-PGIMSR & ESIC Medical College

& ESIC Hospital & ODC (EZ) Joka

INDEX Sl. No. Description Page Nos.

1 E-Tender Notice 2-3

2 Schedule of E-Tender 3

3 Annexure –1 (Terms & Conditions) 4-12

4 Annexure –2 (Scope of work and SERVICE

PROVIDER‟S RESPONSIBILITIES) 13-15

5 Annexure 2A- Specification of diet

16-32

6 Annexure - 3 (Tender Application Form) 33

7 Annexure - 4 (Undertaking –Years of

Experience) 34

8 Annexure –5 (Undertaking - Criminal

Liability) 34

9 Annexure –6 (Payable/paid monthly wages etc.) 35

10 Annexure –7 (Certificate of Non-Participation

of near Relatives) 35

11 Annexure –8 (Integrity Pact Document) 36-37

Annexure –9 (Calculation leading up to Financial Bid Format, HARD COPY [SIGNED WITH SEAL] OF THIS FORMAT

PROPERLY FILLED UP IS TO BE PROVIDED IN THE CLOSED ENVELOPE CONTAINING THE

FINANCIAL BID. THE XLS DOCUMENT ON CENTRAL PUBLIC PROCUREMENT PORTAL

SHALL NOT BE DETAILED. ONLY THE LUMP SUM ANNUAL CHARGE IS TO BE MENTIONED

THERE. L1 WILL BE DETERMINED ON THE BASIS OF THAT LUMP SUM AMOUNT

PROVIDED THE CALCULATION OF THAT LUMP SUM AMOUNT AGREES WITH THE

CHART PROVIDED BY THE VENDOR IN THE SEALED ENVELOPE MEANT FOR

FINANCIAL BID.)

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ESI-PGIMSR, ESIC MEDICAL COLLEGE & EMPLOYEE’S STATE INSURANCE CORPORATION HOSPITAL & ODC (EZ)

(A Statutory Body Under Ministry of Labour, Govt. of India) DIAMOND HARBOUR ROAD, P.O.: JOKA, KOLKATA-700 104

An ISO 9001:2015 Certified Fax: 033 2467 2795, Phone: 033 2467 2799 / 6280 / 1764

Email Id – [email protected]

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E-TENDER NOTICE

E-TENDER ID:

Name of the E-tender :

Supply of Cooked and Covered Patient Diet at ESI-PGIMSR & ESIC Medical College & ESIC Hospital & ODC(EZ) Joka, DIAMOND HARBOUR ROAD, KOLKATA – 700 104

The Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka invites E-tenders under Two Bids (Techno-commercial and Financial) system in prescribed E-tender forms from Firms/Companies /Joint ventures etc. having 3 (three) Years experience in providing Cooked and covered Patient Diet Services in Government / reputed private Hospitals with good performance record and financial soundness, for providing Cooked and covered Patient Diet Services at ESI Hospital & ODC (EZ) & Medical College, Joka as per the detailed scope of work. The employees of the bidder must have experience of handling modular kitchens and the various electrical appliances used in large scale kitchens. The contract will be for two years, with provision to extend it for another year at the same rates, terms and conditions. At the end of every six months of service, satisfactory work certificate shall have to be obtained by the bidder/service provider, without which extension shall not be granted. Interested agencies may download E-tender Document from www.esic.nic.in, or www.eprocure.gov.in Pre-Bid Meeting and Clarifications: Prospective bidders will be allowed to seek clarification in specifications, Conditions of Contract, etc. by writing to Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC Joka till the date of pre bid meeting. Pre-bid meeting is scheduled to be held in the Office of the Dean [or MS] , ESI-PGIMSR, ESIC Medical College& ESIC Hospital & ODC (EZ) Joka. Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka will upload clarifications (if any) in the websites www.esic.nic.in and www.eprocure.gov.in.. All prospective bidders are advised to visit above mentioned websites regularly till the finalization of E-tender for updated information related with this E-tender. The Pre-Bid Meeting Clarifications/Amendments are to form part of the E-tender Document and shall prevail in case of any dispute with E-tender Conditions floated through E-tender. The clarification issued by Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka shall be treated as final and bidders are advised to submit their bid after incorporating Pre-Bid Clarifications before the closing date of E-tender submission given at E-tender Schedule. Amendments in Bidding Documents – At any time till 7 days before the deadline for submission of bids, the Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka, may, for any reason, whether at own initiative or in response to a clarification requested by a prospective Bidder, modify the bidding document through amendment. All amendments will be posted on the website regularly. Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka shall not be responsible to notify the amendments to individual bidders. All amendments by the Hospital till 7 days before the deadline for submission of bids, shall be binding on the participatory bidders. Important: The bidder is expected to examine all instructions, forms, terms and specifications in the bid document. The bid should be precise, complete and in the prescribed format as per the requirement of the bid document. The bid should not be conditional. Failure to furnish all information required by the tender document or submission of a bid not responsive to the bidding documents in every respect will be at the Bidder’s risk and shall result in rejection of the

http://www.esic.nic.in/

http://www.eproc.in/

http://www.esic.nic.in/

http://www.eproc.in/

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bid. All the material uploaded for online bid should be printed out, signed with seal on every page and submitted in hard copy. The financial bid is to be in a separate envelope specifically marked and sealed. The envelope containing EMD, the envelope containing Financial Bid and the Technical Bid are to be put into one cover and submitted at the office of the Dean in the locked box kept for this specific purpose/at the central receiving section. The Bidder shall bear all costs associated with the preparation and submission of his/her bid and Dean, ESI-PGIMSR, ESIC Medical College & ESIC Hospital & ODC (EZ) Joka will in no case be held responsible or liable for these costs, regardless of the conduct or outcome of the bidding process.

SCHEDULE OF E-TENDER (SOET)

Sl. No. Particulars Date & Time

1 Date of publishing /uploading of N.I.T. & other Documents 16/12/2019

2 Documents download/sell start date 17/12/2019 9:00 A.M.

3 Documents download/sell end date

01/01/2020 2:00 P.M.

4 Pre-bid meeting to be held at Dean Office, ESIC Hospital Joka, Kolkata 700104

23/12/2019 11:30 A.M.

5 Bid submission start date 17/12/2019 9:00 A.M.

6 Last Date of submission of original copies of

Tender Documents and Earnest Money Deposit (Off line)

01/01/2020 2:00 P.M.

7 Bid Submission closing 01/01/2020 2:00 P.M.

8 Technical Bid opening date 02/01/2020 2:00 P.M.

9 Financial Bid opening date To be notified later

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E-tendering Solution processing fee for providing online participation support and necessary DSC Certificates to Vendor for participate in Online E-tender process

The processing fee as given in the E-tendering portal www.eprocure.gov.in in Register me tab, Class-III DSC Certificate charges as per actual based on DSC Services provider wise preparation charges and the cost of E-tender fee to be paid to E-tender portal shall be as charged online by them separately.

11 EMD (Earnest Money Deposit) in the form of Account Payee DD in favour of “ESI Fund Account No. 1” only payable at Kolkata.

₹4,00,000/- (Rupees Four Lakhs)

12 Estimated annual cost of the hired service

₹2,00,00,000/- (Rupees Two Crores)

13 Estimated Security Deposit for successful bidder (Performance Guarantee) in the form of Account Payee DD in favour of “ESI Fund Account No. 1” only, payable at Kolkata.

₹20,00,000/- (Rupees Twenty Lakhs)

http://www.eprocure.gov.in/

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Annexure – 1

TERMS & CONDITIONS

The bidder has to submit Bid Security (EMD). Amount and method of presentation already described above. 1) At least 3 years experience At least 3 years experience in comparable Government/reputed private hospital: The Bidder should have executed cooked and covered patient diet supply services in Govt. /Private Hospital of at least 250 beds. Details of the experience in at least last three years should be submitted as per format of Annexure – 4. Proof of successful execution along with certified copies of the award of work/Agreement of the above mentioned

works should be submitted. Crucial date is 31/03/2019.The employees of the bidder must have experience of handling modular kitchens and the various electrical appliances used in large scale kitchens.

2) Turnover in the last 3 financial years: The bidder should have had an average annual turnover of amount equal to half or greater than half the annual estimated contract value of the cooked and covered patient diet supply services in the last 3 Financial Years. A certificate to this effect from Chartered Accountant should be provided. Crucial date is 31/03/2019.

3) The bidder should have a solvency of one fifth of the estimated annual contract value of the services and should be duly certified by bidder‟s Bank. Crucial date is 31/03/2019. 4) The bidder should have office in the city of the hospital. The details of the office with address, telephone number, email address and fax number should be provided. 5) Registration Certificate/License from statutory bodies. The bidder should adhere to all the contractual obligations & labour laws like ESI, EPF, Central Minimum wages etc. Bidder must have all necessary license and certification of standards such as ISO. 6) If deemed necessary, before submitting Commercial Bid the bidder should inspect and examine the site and its surroundings and shall satisfy himself/herself about form and nature of the Site, the quantities and nature of the Work/Service and materials necessary for the completion of the Works/Services, means of access to the site, the accommodation it may require, and in general, obtain all necessary information as to risk, contingencies and other circumstances which may influence or affect its Tender. 7) The bidder will also have to submit a presentation on detailed work plan as part of technical evaluation regarding the execution of work, with emphasis on the manpower to be deployed, their distribution, distribution of cooked and covered food to different floors and wards. 8) Bidder Information: Bidder is required to submit the information as per Annexure-3. 9) The successful bidder will have to deposit the Prescribed Performance Security by DD drawn on any nationalized / scheduled bank and commence the work within 15 days of issue of award of

contract, otherwise the contract shall be rejected and EMD will be forfeited. The security money

so deposited by the successful bidder will be retained by the hospital till completion of the

contract and will be released [without interest] thereafter on claim, subject to adjustment by

hospital of any claim arising out of terms & conditions pertaining to the tender.

10)DELIVERY TERMS a) The delivery of the stores / execution of work / providing the services etc. are required within a period as

specified and as the place mentioned therein.

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b) The tenderer shall deliver the stores/ execute the work at the destination / space defined to the consignee / authority in good order (of which the DEAN, ESI-PGIMSR, ESIC Medical College and ESIC Hospital & ODC (EZ), Joka, Kolkata shall be the sole judge) within the limits of the time as deemed reasonable and specify in such quantities/qualities as may be ordered by him from time to time.

c) Time for and date of delivery: The essence of contract: - The time for and the date of delivery of the stores / date of execution of work as stipulated in the schedule shall be deemed to be the essence of contract and delivery / execution must be completed not later than the date(s) specified.

11. INSPECTION OF STORES /WORK: Supplies shall be accepted/work shall be certified as completed subject to inspection by DEAN, ESI-PGIMSR, ESIC Medical College and ESIC Hospital & ODC (EZ), Joka or his assigned representative. Any defect found in the materials / work done will render the supplies/work open to rejection and decision of the DEAN, ESI-PGIMSR, ESIC Medical College and ESIC Hospital & ODC (EZ), Joka, shall be final and legally binding. The rejected store shall be returned to the supplier/work may be executed through others, at the risks and costs of supplier i.e the tenderer.

12. The contractor shall obtain a license under Contract Labour (R&A) Act, 1970 (if applicable) after award of work and also submit a copy of such license duly attested to the hospital. No payments would be released till the contract license is submitted to the hospital.

13. He shall engage employees who possess Aadhaar card issued by UIDAI and also responsible for the conduct of labour (the previous credentials to be verified before such engagement).

14. This engagement being on contractual basis by the contractor it shall be made clear that no claim for employment shall be made under any circumstances and also the manpower engaged shall be rotated periodically

15. Moreover, he shall abide by all the necessary provisions of various other Labour Laws/Acts viz. ESI/Bonus, as applicable under Payment of bonus Act, Workmen‟s Compensation, EPF and any other laws and rules applicable, in this regard. It shall be the duty of the service provider to provide detailed proof of compliance in respect of every employee deployed at the premises of the hospital. The contractor shall issue EPF Pass Book/ESI card to every worker and shall supply the Code Number allotted by the local ESI/EPF authorities. The Service Provider shall ensure compliance within 90 days of the award of work. If any change is required on part of hospital a fresh list of personnel shall be made available by the contractor after each and every change.

16. It shall be the sole responsibility of the contractor to abide by all laws, statutory rules & regulations (eg. ESI, EPF, etc.) as applicable from time to time and no separate claims for the same shall be entertained by the hospital.

17. The contractor shall mandatorily furnish proof of payment of all the legal entitlements/wages to the workers on a monthly basis in the formats as prescribed in Annexure – 6.

18. If on account of non-compliance with the provisions of any laws, hospital is called upon to make any payment to or in respect of his employees, the service provider shall fully reimburse to Hospital all such payment and Hospital shall be free to make deductions on this account from the amount of Security Deposit, in which case, the contractor shall immediately pay to the Hospital such amount as necessary to make up the required security Deposit, or from the dues which become payable by the Hospital to the contractor. The contractor will sign an Indemnity Bond in favour of hospital to this effect.

19. No liability whatsoever shall attach to the hospital on account of or any failure on the part of the service provider to observe these regulations.

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20. In case any person engaged by the contractor is found to be inefficient, quarrelsome, infirm, and invalid or found indulging in unlawful or union activities, the contractor will have to replace such person with a suitable substitute at the direction of the competent authority.

21. The hospital shall not provide any sort of accommodation to the personnel deployed by the contractor and no personal cooking/lodging will be allowed in the premises of the hospital.

22. If any complaint of misbehavior and misconduct by personnel of the contractor comes into the knowledge of the hospital authorities then responsibility for all such activities shall be of the contractor and any loss owing to negligence or mishandling by the personnel employed by the contractor, the contractor shall be responsible to make good for the losses so suffered by the Hospital.

23. The contractor shall not, at any stage, cause or permit any sort of nuisance in the premises of hospital or do anything which may cause unnecessary disturbance or inconvenience to other working there as well as to the general public in the hospital premises and near to it.

24. The Hospital will deduct Tax at Source (TDS) under section 194-c of the Income Tax Act, 1961 from the contractor and TDS on GST as applicable from time to time.

25. The contract can be terminated by the first party (Head of Hospital) by giving three months notice. If the second party (the contractor) desires to terminate the contract they have to give three months notice and have to provide service till hospital is able to make alternative arrangements.

26. The contractor has to make monthly wage payment to its employees engaged under this contract latest by 7th day of the next month through online transfer to the bank account without any deduction other than statutory deductions. The contractor shal l produce copy of the Bank Statement of Salary deposit through ECS/NEFT signed and authenticated b y the bank along with the bill for the succeeding month. Agency must highlight transaction in respect of each worker deployed and will also assign them serial numbers in accordance with the serial numbers mentioned in the bank statement.

27. The contractor shall not engage the personnel below the age of 18 years or above age 60 years, at any point of time. All the personnel deployed by the contractor shall be medically fit and their antecedent be verified prior to the deployment in the Hospital.

28. Any liability arising out of any litigation (including those in consumer courts) due to any act of contractor‟s personnel shall be directly borne by the contractor including all compensation/damage/expenses/fines. The concerned contractor personnel shall attend the court as and when required.

29. If as a result of „post payment audit‟ any over-payment is detected in respect of any work done by the agency or alleged to have been done by the agency under the tender, it shall be recovered by the Hospital from the contractor.

30. The contract will be valid for a period of two years from the date of commencement which can be further extended on half yearly basis [up to 1 year] subject to satisfactory performance on the mutual agreement of both the parties to adhere to the original terms and rates.

31. However, performance will be evaluated in every six months and continuity of the agreement shall be based on performance.

32. The contractor shall not engage any sub-contractor or transfer the contract to any other service provider.

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33. The contractor has to maintain all the appropriate records at his own cost as required by various Government departments. In case of any violation of any statutory provisions under any applicable law related to the work, the liability of the same shall devolve on the contractor and not on Hospital administration.

34. The contractor shall be responsible for all acts of omission/commission in the hospital by their employees during the course of discharge of their duties at the hospital. Hospital will not be responsible for any mishap.

35. Persons suffering from contagious or infectious disease shall not be employed or permitted to work in hospital & it reserves its rights to examine any of the employees for medical fitness without prior notice. Expenses, if any incurred by the hospitals on medical examination of such employees, shall be borne and paid by the contractor.

36. The contractor will be required to remove or replace any of its personnel whose duty has not been found satisfactory or whose presence in the Hospital premises is considered undesirable by the authorities.

37. The service provider‟s work shall be executed under the Dietician of the hospital. The contractor shall make arrangements to appoint Supervisor(s) at his own cost& provide them with a mobile connection. The connection must be kept valid and on at all time through out the tenure.

38. The complaints regarding food and delivery services shall be directed to the contractor‟s supervisor and he must ensure speedy redress, under intimation to the Dietician of the Hospital.

39. The monthly wage bill submitted by the contractor must be accompanied by printout from AADHAAR linked biometric attendance system maintained through the system.

40. The payment against bills shall be made every month by hospital. The bill has to be accompanied by the exact data on personnel employed as per Annexure – 6 plus charges of consumables , which has to be certified by authorized representative of hospital on a daily basis in the Proforma devised wherein the work done periodically from time to time will be recorded. The service provider shall disburse the wages to its personnel deployed in the hospital every month through ECS. The service provider shall ensure that all personnel deployed have valid bank account and payment is made to their accounts every month and certified copy of payment has to be submitted along with the bills by 15th of every month. The contractor will have to deposit the proof of depositing employee‟s contribution towards EPF and ESI etc. of each employee in every month.

41. The contractor shall submit a certificate along with each bill to the effect that the payment has been made to the personnel as per acquaintance roll and all labour laws obligations have been complied with including payment of overtime allowance in order to confirm the correctness of payment accounts to right party. The contractor has to submit adequate documentary proof of depositing of ESI and EPF contributions in concerned authorities and has to submit an affidavit on plain paper that they have deposited the ESI and EPF (contribution if applicable as per prevailing wage ceiling under the respective act) of actual numbers of personnel mentioned in the bill.

42. As per agreement contract for outsourcing agencies etc the following documents, certificates, affidavits and verification etc are required to be endorsed/sent with the bills submitted for payment.

43. The monthly bill has to be accompanied with expenditure record of materials, exact data on personnel employed and the deployments have to be certified by authorized official of hospital on a daily basis. Contractor shall provide IP numbers [ESIC Insurance Numbers] allotted by ESI authorities for each and every personnel deployed by them at hospital against this contract. Particulars of the personnel engaged for the work are required to be submitted to hospital. The contractor has to ensure that all personnel deployed have valid bank account and payment to their

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account every month and certified copy of payment has to be made submitted along with bills. Bills in detail may be drawn as per following heads: Basic, VDA, ESI, EPF, Bonus, Washing Allowance, Weekly Off, Service Charges, Govt. Tax, Overtime (if any) etc.

44. For individual employee/ supervisor due and net payable/paid monthly wages etc are to be furnished as per enclosed Proforma as per Annexure – 6.

45. To recover from the supplier/tenderer/contractor liquidated damages, by way of penalty a sum equivalent to 2% of the price of any stores/services which the contractor has failed to deliver within the period fixed for delivery for the schedule for each month or part of the month during which the delivery of such stores may be in arrears.

46. To purchase elsewhere, without notice to the contractor, on his account and at the risk of the contractor, the food/meals/services not delivered or store/services of similar description (where food/meals/services exactly complying with the particulars are not in the opinion of the DEAN, ESI-PGIMSR, ESIC Medical College and ESIC Hospital & ODC (E.Z), Joka, readily procurable such opinion being final). Provision for 2% damage provided below.

47. To cancel the contract or a portion thereof, and if so decided to purchase or authorise to purchase of foods/meals/services not so delivered or other of a similar description (where foods/meals/services exactly complying with the particulars are not, in the opinion of the Medical Superintendent/Dean readily procurable, such opinion being final) at the risk and cost of the contractor.

48. The agency while submitting their tender form shall attach certified copies of trade license essential for carrying

out the canteen activities under reference, license under contract Labour Act, and any other documents in support

of carrying out the activities under reference from Competent Authority.

49. The successful bidder / tenderer shall obtain a valid license under the Contract Labour (R & A) Act, 1970 and

rules framed there under and shall continue to hold it till completion of the contract.

50. THE CONTRACTOR WILL BE RESPONSIBLE FOR MAINTAINING ADEQUATE NUMBER OF PERSONS ENGAGED IN

COOKING, DISTRIBUTION OF FOOD AND DISPOSAL OF GARBAGE AND LEFT OVER FOOD. THE BIDDER SHOULD

SPECIFY THE NUMBER OF DELIVERY AND PICK UP WORKERS TO BE DEPLOYED IN HIS BID. THE PLAN AND

SCHEDULE FOR DELIVERING FOOD AND COLLECTING LEFTOVERS IS TO BE AS PER THE GUIDANCE OF THE

DIETICIAN OF THE HOSPITAL, AS APPROVED BY THE DMS/MS. LATE COLLECTION OF LEFTOVERS SHALL NOT BE

TOLERATED BECAUSE IT NEGATIVELY AFFECTS THE HYGIENE OF THE HOSPITAL AS WELL AS IT MAY LEAD TO

INFESTATION BY PESTS.

51. The contractor should keep the kitchen complex clean. If, at any point the Kitchen & its premises are found to be

unclean, the contractor shall be held responsible and action deemed fit shall be taken by the competent authority.

52. The contract, if awarded, will be initially for two year from the date of award subject to continuous satisfactory

performance and on failure on this aspect, the hospital reserves the right to terminate the contract even before

close of one year. Extension for a further period of a one year at the discretion of the hospital authority, but not

more than one year, with the existing terms and conditions shall be permissible. No increase in rate will be

allowed during contract/ extension period.

53. The contractor will be required to submit his bill month-wise by 7th of the subsequent month, for further action

and release of payment. Payment will be released as per the terms & conditions, less deduction of Income tax at

source at prevailing rates.

54. The successful agency shall have to enter into an agreement with the hospital and the cost incurred in this

connection, shall be borne by the contractor.

55. The hospital authority reserves the right to reject any or all tender without assigning any reason whatsoever.

56. The employees engaged by the contractor are required to face medical test from time to time. Such employees

who are found unfit on medical ground shall not be employed in the kitchen & diet set up till they are found fit for

the purpose.

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59. A penalty of ₹ 50000/- will be imposed on the Contractor for each day of unauthorized closing of supply. If

Service remains closed for a week continuously, this agreement is liable to be cancelled and the Contractor shall

be required to vacate the premises within 48 hours as per directions of hospital authorities and the entire amount

of performance security will stand forfeited.

60. The Contractor will vacate the Kitchen and hand over the possession of the premises on the expiry of the term of

the contract or on termination of the contract. If the Contractor fails to vacate the Kitchen premises on stipulated

date or on direction then damage charges for overstay at the rate of ₹10,000/- (Rupees Ten thousand) per day will

be recovered from the Contractor out of the Performance Security. If Security deposit is insufficient to recover

damage charges then the same will be recovered through the Courts of law.

61. No child labour shall be deployed.

BID EVALUATION The bidder should fulfill all the eligible criteria for qualification. The technical evaluation committee shall evaluate the bid applications based on the eligibility criteria, survey of sites of the agencies and work plan presentation and technically shortlist the bidders. Only such bidders who are technically shortlisted will be eligible for opening of the price bids. The bidder will further be liable for disqualification if it has:

a) Made misleading or false representation or deliberately suppressed the information in the forms, statements and enclosure required in the tender document.

b) Record of poor performance such as abandoning work, not properly completing the contract, or financial failures/ weaknesses, unsatisfactory performance etc.

c) If the bidder, or any constituent partner in case of partnership firm, has been debarred/black listed or terminated for poor performance by any hospital at any time or ever been convicted by a court of law, their application will be summarily rejected. All bidders who qualify based on Technical Bid shall be informed and to attend the price bid opening on prescribed date and time. It is specifically mentioned that the job will be awarded to L1. No question arises of considering L2 even if L1 fails to take up the job. Format for submitting financial bid and mechanism for payment:

1. Bidders will quote the rates taking into account the scope of work mentioned and rates should be quoted for the whole year as per format mentioned in Annexure- 9 (calculation leading up to financial bid, to be submitted in the financial bid envelope).

2. The L1 bidder will be determined after evaluating their bid which would cause the lowest cost to the hospital after adhering to all labour laws and other statutory requirements.

3. Fall Clause: The rates charged for the outsourced services by the bidder shall in no event exceed the lowest price of identical services being provided by the bidder to any Hospital during the currency of the contract period.

4. Tolerance Clause: The hospital reserves the right to increase the quantum of work on pro-rata basis according to the service needs of the hospital and volume of the work. If the increase in quantum of work is up to 25% of the figures indicated in the proforma for financial bid the contractor will execute the work at no extra cost to ESI-PGIMSR & ESIC Medical College & ESIC Hospital & ODC (EZ) Joka.

5. Payment will be made every month subject to production of satisfactory performance report along with the bill.

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6. No escalation of rate of during the two year period of the contract. After the expiry of the two years extension for another year may be permitted, IF all the six monthly performance reviews are positive and IF rates and terms are kept unchanged.

7. In case of any attempt by bidder to form bid rigging cartel with a view to hike up the prices, all bids will be rejected and such bidders will be blacklisted and bid security will be forfeited. PERFORMANCE SECURITY

a) The successful bidder will submit performance guarantee equal to 10% of the total contract value of two years in the form of DD [in default, bank guarantee] from any Nationalized/scheduled bank.

b) The performance security shall be furnished within twenty-one (21) days or earlier from the date of receipt of communication from the Hospital informing “Acceptance of bids”.

c) The performance security shall be enhanced in case of contract value rising due to higher occupancy at the Hospital or growth in number of beds. The balance amount of performance security shall be recovered from the bills placed by the service provider.

d) Failure of the firm to submit the above-mentioned Performance Security shall constitute sufficient ground for the annulment of the contract and forfeiture of the Bid Security. REPORTING & PENALTIES FOR QUALITY ASSURANCE Penalty Clauses: In case the contractor fails to commence/execute the work as stipulated in the agreement or there is a breach of any terms and conditions of the contract the hospital reserves the right to impose the penalty on the contractor as detailed below:

Offenses Penalties

Not found displaying photo ID Rs. 100/- per instance.

Worker not in proper Uniform Rs. 500/- per instance.

Indulging in smoking / drinking alcohol / use of illicit drugs or any other misconduct during duty hours

Rs. 1,000/- with removal of the offender.

Duty performed by a worker for more than one shift in 24 hours

With due permission from Deputy Nursing Superintendent, not more than 5% of the total attendance. Penalty of Rs. 200/- per instance in case of non-compliance.

Unsatisfactory performance Individual Complaint: Rs. 100/- per instance. Adverse report by Committee for Inspection: Rs. 500/- per instance unless it concerns quality of ingredients used. In case of poor quality ingredients being found, Rs 20,000/- fine shall be levied. Adverse Monthly report: Rs. 10,000/- per report.

Complaints are not registered or not redressed

Rs. 500/- per instance.

Absence of personal hygiene gears of workers

Rs. 200/- per instance.

For any other breach, violation or Rs. 500/- per day.

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contravention of any terms and conditions

In case the services remain consistently unsatisfactory for a period of more than 2 weeks

Penalty of 5% of the annual contract value will be imposed.

Oil once used should not be reused. If

reuse of oil is noticed , penalty of ₹10000/- for each occasion would be levied.

If poor quality of rice/vegetable /

fish/chicken/paneer etc. is used for

preparation of food items

a penalty of ₹20,000/- for each occasion will be imposed.

If lactometer test for milk is below

average , a fine of ₹20,000/- on each occasion will be levied.

An Officer authorized by DEAN can

check the quality of food and hygienic

condition as per the govt., norms and

a fine of ₹ 10,000/- would be charged for every occasion of

non-compliance. ESIC Hospital reserves the right to send the

food samples served at the canteen to relevant testing

laboratories and take appropriate action on the contractor, if

required.

for each day of unauthorized closing of

canteen. A penalty of ₹ 50000/- will be imposed on the Contractor If

canteen remains closed for a week continuously, this

agreement is liable to be cancelled and the Contractor shall be

required to vacate the premises within 48 hours as per

directions of hospital authorities and the entire amount of

licence fee / rent and performance security will stand forfeited.

The Contractor will vacate the Kitchen

and hand over the possession of the

premises on the expiry of the term of

the contract as directed or on

termination of the contract. If the

Contractor fails to vacate the canteen

premises on stipulated date or on

direction then

damage charges for the overstay at the rate of ₹10000/-

(Rupees Ten thousand) per day will be recovered from the

Contractor out of the Performance Security. If Security deposit

is insufficient to recover damage charges then the same will be

recovered through the Courts of law.

In case of any food/meals/services which the contractor has failed to deliver within the period fixed for delivery for the schedule for each month or part of the month during which the delivery of such stores may be in arrears, where delivery thereof is accepted after expiry of the aforesaid period,

To recover from the supplier/tenderer/contractor liquidated damages along with by way of penalty a sum equivalent to 2% of the price

a) For up to 2 weeks delays for non-execution of contract after award of work, 2% of cost of

order/agreement (Annual cost to Hospital as quoted in tender) per week penalty will be imposed on the vendor.

b) After 2 weeks delay, the hospital reserves the right to cancel the contract and withhold the agreement and get this job to be carried out from local market. The defaulting L-1 bidder may be debarred/blacklisted for a period of 4 years (i.e. 2 terms). The security deposited by the contractor shall also be forfeited. [As per CVC guidelines, L2 will not be called in to take up the job, in place of the defaulting L1.]

c) During the interim period of award of work and taking over of contracted work by the successful bidder, the on-going system by earlier service provider will continue.

12

d) In case of default / cessation of work by the Service Provider during the currency of contract, the

hospital reserves the right to make interim alternate arrangements from the market and any excess amount payable arising thereof will be the liability of the defaulting Service Provider. Additionally penalty described elsewhere in this notice inviting tender shall apply.

e) The amount payable for the preceding month will only be released after certification of satisfactory performance. Penalty will be recovered from the preceding month bill or from the performance security. In case it is recovered from the performance security than the bidder will have to deposit the corresponding amount to replenish performance security before release of further payments.

f) In case of any damage/loss/theft of property attributed to the personnel deployed by the Service Provider the cost of the same will be recovered from the service provider. Penalty described elsewhere in this notice inviting tender shall apply. Force majeure Any failure of omission or commission to carry out the provision of this Agreement by the contractor shall not give rise to any claim by one party, one against the other, if such failure of omission or commission arises from an act of God; which shall include acts of natural calamities such as flood, earthquake, from civil strikes, riots, curfew, embargoes or from any political or other reason beyond the parties control including war(whether declared or not) civil war or stage of insurrection, provided that notice of the occurrence of any event by either party to the other shall be given within two weeks from the date of occurrence of such an event which could be attributed to Force majeure conditions. Waiver At any time any indulgence or concession granted by hospital shall not alter or invalidate the terms of the contract nor constitute the waiver of any of the provision hereof after such time, indulgence or concession shall have been granted. Further the failure of hospital to enforce at any time any of the provisions of the contract or to exercise any option which is herein provided, shall in no way be construed to be waiver of such provisions nor in any way affect the validity of the contract or any part thereof or the right of hospital to enforce the same in part or in entirety of it. Waiver, if any, has to be in writing. Dispute Settlement All the disputes arising out of the contract shall be settled within the jurisdiction of Kolkata. Question of litigation shall arise only if arbitration fails. The Dean/ The Medical Superintendent/Dean shall be the arbitrator. Non participation of close relative The bidder should give a certificate to the effect that none of his/her near relative is working in the ESIC in Annexure-7 prescribed in the tender document. The Bidder or its authorized signatory should furnish certificate stating that none of the near relative of proprietor OR any of the partners of partnership firm excluding Government of India/ Financial institution nominees and independent non-Official part time directors, appointed by Govt. of India or the Governor of the state is working in the unit where the tender is being applied. Any breach of these conditions by the company or firm or any other person will cause the tender to be cancelled and Bid Security may be forfeited at any stage if it is noticed and ESIC Hospital & ODC (EZ) & Medical College, & ODC (EZ) & Medical College, Joka will not pay any damage to the company or firm or the concerned person. The company or firm or the person will also be debarred from further participation in the concerned unit. The near relatives for this purpose are defined as::- (a)Members of a Hindu undivided family (HUF).(b) Husband and Wife.(c)If one is related to the other in the manner as Father, Mother, Son(s)& Son‟s wife (daughter-in-law), Daughter(s) and Daughter‟s husband (son-in-law), Brother(s) and Brother‟s wife, Sister(s) and Sister‟s husband(brother-in-law).

13

Annexure-2

SCOPE OF WORK and SERVICE PROVIDER’S RESPONSIBILITIES: The contractor must possess the requisite valid license issued by the competent authority for carrying out the business

and shall be responsible for complying all laws pertaining to the services in question as well as those pertaining to

employment of persons under him.

The personnel appointed by the Diet Caterer must have proper and clean uniform for their identification. The

personnel so appointed should have the basic knowledge of personal hygiene and safe & clean methods of food

handling.

The personnel deployed shall be free from any disease and should not be contracted with any disease previously and

also shall be subject to periodical medical examination at least once in 3 months and certificate to be produced to that

effect.

The contractor will be required to provide Identity Card / Name Plate or badge/ Uniform etc. to personnel deployed

by him in this hospital at his own cost including their maintenance.

UNIFORM CODE:

Shirt Pant Cap Glove Apron

Staff-Blue (light) Black white white Blue (light)

Supervisor-White Black white white Blue (light)

The list of personnel deployed for food preparation, handling and serving have to be intimated to the authority from

time to time, including every time there is a change made.

The contractor selected for the supply of patient diet, will be required to maintain such level of cleanliness and

standard of hygiene with regard to the persons under his employment and utensils for serving the food as decided by

the hospital authority.

There shall be no compromise on the quality of food supplied by the tenderer and if any such incidence or food

adulteration is found, action deemed fit, including black listing the firm, shall be taken by the Competent Authority

and all the rules of Prevention of Food Adulteration Act (PFA Act) will apply.

The agency will be responsible for complying with payment of minimum wages (Central) and other Social Security

benefits including prescribed number of leave/holiday and prescribed hours of Work Schedule as per Labour Laws in

force from time to time to its employees deployed in the hospital, all laws related to Social Security (E.S.I. & P.F., etc.

wherever applicable), GST wherever applicable & other Labour legislations, pollution control and such statutory

orders from time to time as regards to treatment & disposal of garbage, and the contractor will be liable for any

consequences resulting from violation of any such rule / provision.

The contractor will be responsible for such conduct of the persons engaged by him in the hospital, which will be

conducive for maintaining the harmonious atmosphere in the hospital and will be responsible for any act commission

& omission of such persons.

The successful tenderer will be required to deposit Security Money as stated in this document within such specified

period as decided by the hospital and on failure, the offer shall be cancelled without further reference and earnest

money shall be forfeited.

The hospital has presently around 470 beds and all admitted patients are to be provided food in the hospital and in

case of any changes in number of beds in future, the rates for different types of diet, once accepted in the Hospital,

will remain same for the entire period of contract or extended period, if any.

The diet will be supplied to the in-patient as per schedule annexed for Breakfast, Lunch, and Dinner etc. and at such

place and time in the hospital as decided by the hospital authority from time to time.

14

The contractor shall arrange to provide specified / therapeutic diet to the patient as and when required and accordingly,

the contractor shall take necessary steps, and any lapse in this matter shall be considered as breach of contract.

The Sister-in-Charge or the Dietician will inform number and type of Diet for Dinner & next day’s lunch to the

Manager/Representative of the contractor every day at 3.30PM.

The utensils for cooking the food and serving the patient will have to be provided by the contractor and maintained by

him. The following serving utensils is to be provided by the Contractor himself for clean and hygienic distribution of

food such as Bain Marie, Snack Trolley, Tea Trolley, Garbage collection Trolley etc.

The hospital will provide suitable space for cooking and storing of raw materials and will also provide electricity free

of charges limited to the general illumination, refrigeration and aeration in the kitchen & store, but no cooking will be

allowed by using hospital electricity. The vendor is to have installed a sub meter and route all their electrical

appliances through this sub meter. The vendor shall reimburse the hospital for units consumed at the average

rate charged by the relevant Electricity Supply Corporation to the hospital for the material month.

The fuel to be used for cooking will only be LPG and shall be arranged by the contractor as required for

commercial purposes only. The contractor will provide a list of total cylinder used per month / unit consumed

per month without fail.

More modification of diet can be done according to Doctor’s advice and according to Dietician for selective patient in

the hospital within schedule rate. Menu must be followed as per advice of dietician.

Admission diet has to be supplied within reasonable time approximately 30 to 45 minutes of intimation from Hospital

Authority. To avoid confusion and delay, an Admission Diet Slip will be issued to the Kitchen Manager.

Chicken and fish are to be served on alternate days.

The Contractor shall use AGMARK/F.P.O. or such standard quality food articles approved by relevant regulatory

authorities. Certificate in this regard should be displayed prominently in the premises.

Patient Diet monitoring committee can check the quality of food and hygienic condition in the Kitchen at any time and

a fine can be charged for every occasion of non-compliance to quality and hygiene norms. ESIC hospital reserves the

right to send the food samples served at the canteen to relevant testing laboratories and take appropriate action on the

contractor, if required.

Vegetables will have to be fresh, and seasonal, cleaned for cooking and served in accordance with the demand of the

Hospital Authorities.

Vegetables and other perishable food articles like fish, chicken, milk, etc. should be bought daily and preservation of

such items will, normally not to be allowed.

Fresh Katla / Rui (Rohu)/ Mrigal or Kalbous of not less than 1 kg. weight before cutting should be supplied.

Freshly dressed Broiler Chicken should be cooked and covered and served excluding head, gut (excepting Gizzard &

Liver), heart, lungs and portions of leg not covered with flesh. No separate charge for cutting of fish and chicken etc.

is admissible.

Eggs, to be supplied, should not weigh below 55 gms.

Milk of the variety to be accepted – pasteurized and pre-packed cow milk or toned milk from Calcutta Milk supply

and Mother Dairy, Metro Dairy, Amul, etc. and shall be free of any adulterations.

Butter should be supplied preferably Amul or its equivalent.

Biscuits are to be supplied. They should be Thin-Arrowroot/ Marie etc., and / or products of reputed and certified

(ISO/ISI/BIS/FSSAI etc.) firms. However, for Diabetic patients, Cream-cracker biscuit of reputed brands (FSSAI

approved) are to be supplied.

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In case of supply of bread, it should be fresh with sweet odour and must be within shelf life prescribed by the

manufacturer and to be consumed within such period.

In case of supply of fruits and cucumber the average weight should not be less than as specified below:

1.Banana (ripe, Singapore) -minimum 150 gms.

2.Apples (Ripe) -minimum 100 gms. 3.Cucumber -minimum 120 gms. The medium of cooking oil will be Mustard Oil/ Sunflower Oil of Agmark variety and all spices of Agmark variety or

other proved variety by G.O.I.

Rice should be fine, parboiled, good quality and Atta should be freshly ground and free from contaminants and should

be of Agmark / BIS Standards/ FSSAI etc.

All utensils used for cooking and serving shall be cleaned as per Hospital directions and for which no separate amount

shall be claimed.

Oil once used should not be reused. If reuse of oil is noticed, penalty of ₹10000/- for each occasion would be levied.

If poor quality of rice/vegetable / fish/chicken/ paneer etc. is used for preparation of food items, a penalty of ₹20000/-

for each occasion will be imposed.

If lactometer test for milk is below average, a fine of ₹20000/- on each occasion will be levied.

An Officer authorized by DEAN can check the quality of food and hygienic condition as per the govt., norms and a

fine would be charged for every occasion of non-compliance. ESIC Hospital reserves the right to send the food

samples served at the Kitchen to relevant testing laboratories and take appropriate action on the contractor, if required.

Management can check these products at any point of time for quality control in terms of adulteration, freshness,

colour, portion size, weight, taste, temperature, appearance and palatability. The vendor is to provide test diet [of any

type desired] for this purpose. 2. Standardization of the recipe will be done from time to time in presence of the

Dietician. 3. The preparation of menu will be set by the Dietician from time to time as per the season and seasonal

fruits and vegetables available from the market. 4. Condiments I – Turmeric Powder, Red Chilli Powder, Dahlia

Powder. Condiments II – Methi, Mustard, Jeera, Elaichi, Coriander Seeds, etc. The use of condiments will be decided

by the dietician as per requirement.

Timing of diet –

(i) 6.30 AM – Morning tea and Biscuits

(ii) 8.00 AM – Breakfast

(iii) 10 AM – Fruits/ fruit Juice [in case of liquid diet]

(iv) 12.00 Noon -Lunch

(v) 3.00 PM –Tea & Biscuits

(vi) 7.00 PM – Dinner

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Annexure 2A

Specification of Diet

1.NORMAL DIET 1A .BLAND DIET

Morning tea

Tea Bag -1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet (5 gm)-2 Pc. Warm Water -150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast -2/3 sl(50 gms) Milk (double toned)- 1 glass (250 ml)

Sugar sachet (5 gm) -2 Pc. Egg -1 pc (Boiled)

Mid Morning

Banana -150 gm (1 pc)

Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal(raw)- 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Potato (Boiled) - 50 gm.

Veg -150 gm. cooked and covered with gravy (less spicy)

Fish (raw) - 75 gm or Chicken(raw) - 100 gm cooked and covered with gravy

Afternoon Tea- Same as morning tea

Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg - 200gm(Boiled) Egg - 1 Pc. (Boiled)

ENERGY : 1756 Kcal , PROTEIN : 67 gm, FAT : 32 gm , CARBOHYDRATE :300 gm

NOTE : Not more than 3 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc –Chenna(Paneer)- 50 gm(from toned milk)

Lunch :Instead of fish 75 gm/ chicken 100gm(Raw Amount)-Paneer- 50 gm.(from toned Milk) and Curd 100 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm.(from toned Milk) (Packed)

1B) SOFT DIET

Morning tea

Tea Bag -1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet.(5 gm)- 2 Pc. Warm Water - 150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast -2/3 sl(50 gms] Butter cube (10 gm) - 1 pc Milk(double toned) - 1 glass (250 ml) Sugar sachet.(5 gm) -2 Pc. Egg - 1 pc ( Boiled)

Mid Morning

Banana -150 gm (1 pc)

Lunch

Rice(raw) (soft) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm)

Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg- 200 gm. cooked and covered with gravy

Fish(raw) - 75 gm or Chicken(raw) - 100 gm cooked and covered with gravy


Dinner

Rice(raw) (soft) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm)or Chapatti - 3 Pc.( from 100 gmatta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg -200gm.cooked and covered with gravy

Egg - 1 Pc. cooked and covered with gravy ENERGY : 1978 Kcal, PROTEIN :67 gm

FAT : 50 gm , CARBOHYDRATE :310gm

NOTE : Not more than 5 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk) Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm.(from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

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1C) PLAIN NORMAL DIET

Morning tea

Tea Bag -1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet.(5 gm)-2 Pc. Warm Water -150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast -4/5 slice (100 gms) Butter cube (10 gm)-2 pc Milk - 1 glass (250 ml) Sugar sachet.(5 gm)-2 Pc. Egg -1 pc (Boiled)

Mid Morning

Banana-150 gm(1 pc )

Lunch [

Rice(raw)-175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti- 5 Pc.( from 175 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. 200 gm. cooked and covered with gravy Raw Fish - 75 gm Raw Chicken -100 gm cooked and covered with gravy

Afternoon Tea - Same as morning tea

Dinner

Rice(raw) - 175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 5 Pc.( from 175 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg -200gm.cooked and covered with gravy

Egg - 1 Pc. cooked and covered with gravy ENERGY : 2825 Kcal, PROTEIN : 87 gm, FAT : 62 gm, CARBOHYDRATE :480gm

NOTE : Not more than 5 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk) Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm.(from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

1D) HIGH PROTEIN NORMAL DIET

Morning tea Tea Bag -1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet. (5 gm)-2 Pc. Warm Water -150 ml Plain Biscuit - 2 pcs.

Breakfast Toast - 4/5 slice (100 gms)

Butter cube (10 gm) -2 pc Milk - 1 glass (250 ml) Sugar sachet.(5 gm) -2 Pc. Egg - 1 pc( Boiled)

Mid Morning

Banana - 150 gm(1 pc)

Lunch Rice(raw) - 175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 5 Pc.( from 175 gm atta) Dal(raw) -25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. 200 gm. cooked and covered with gravy Raw Fish - 150 gm or Raw Chicken -200 gm cooked and covered with gravy


Evening : Milk 1 glass (250 ml)

Sugar sachet (5 gm) -2 Pc.

Dinner Rice(raw) - 175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti- 5 Pc.( from 175 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg 200gm.cooked and covered with gravy Curd -100 gm( Packed) or Egg-1 Pc. (Boiled)

ENERGY : 3080 Kcal , PROTEIN : 108 gm, FAT : 72 gm , CARBOHYDRATE :500gm NOTE: Not more than 6 teaspoon oil to be used in cooking/diet In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 - gm(from toned milk) Lunch : Instead of fish 150 gm / chicken 200gm(Raw Amount) - Paneer- 100 gm. (from toned Milk) and Curd -200 gm.(from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

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1E) PROTEIN RESTRICTED DIET(Renal Diet)

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.) - 1 Pc. Sugar sachet.(5 gm) - 2 Pc. Warm Water - 150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast - 2/3 slice (50 gms) Butter cube (10 gm) - 1 pc Milk(double toned Milk) - 1 glass (125 ml) Sugar sachet.(5 gm) - 2 Pc. Egg white -1 pc (Boiled)

Lunch

Rice(raw)- 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti -3 Pc.( from 100 gm atta) Potato(Boiled)- 50 gm Veg - 2 types300 gm. cooked and covered with gravy Raw Fish - 50 gm or Raw Chicken - 70 gm cooked and covered with gravy


Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and Covered rice 75 gm.) Or Chapatti-3 Pc. ( from 100 gm atta) Veg - 2 types.300 gm. cooked and covered with gravy

Egg white - 1 Pc. (Boiled) ENERGY : 1700 Kcal, PROTEIN : 40 gm,

FAT : 45 gm, CARBOHYDRATE : 284 gm

NOTE :

• Avoid Dal and Dal product, Tomato, Dab Water, Raw Vegetable and salad • Vegetable should be leached before cooking • Not more than 5 teaspoon oil to be used in cooking/diet • If fluid restriction is there give half cup of Tea(warm water – 75 ml) In case of Vegetarian patients: • Breakfast : Instead of Egg white 1 pc- Chenna(Paneer) - 25 gm(from toned milk) • Lunch : Instead of fish 50 gm/ chicken 70gm – Paneer 25 gm.(from toned Milk)+curd 100 gm(from tone Milk) (packed) Dinner: Instead of egg white 1 pc - Curd 100 gm. (from toned Milk) (Packed)

1F) HEPATIC DIET Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet (5 gm)-2 Pc. Warm Water - 150 ml Plain Biscuit-2 pcs. Breakfast

Toast -2/3 slice (50 gms) Milk - 1 glass (125 ml) Sugar sachet (5 gm) - 2 Pc. Egg - 1 pc (Boiled)

Mid Morning Banana-150 gm( 1 pc) Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti -3 Pc.( from 100 gm atta) Dal(raw) - 10 gm ( raw dal 10 gm = cooked and covered dal 60 ml) Potato(Boiled) - 50 gm Veg - 150 gm. cooked and covered with gravy Raw Fish - 50 gm or Raw Chicken - 70 gm cooked and covered with gravy Afternoon Tea- Same as morning tea Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal (raw)-10 gm ( raw dal 10 gm = cooked and covered dal 60 ml) Veg - 2 types - 300 gm. cooked and covered with gravy

ENERGY : 1686 Kcal, PROTEIN : 45 gm, FAT : 30 gm, CARBOHYDRATE : 309 gm.

NOTE :

Not more than 5 tea spoon oil to be used in cooking/diet In Case Of Vegetarian Patients : •Breakfast : Instead of egg 1 pc –Chenna(Paneer)- 50 gm(from toned milk) •Lunch : Instead of fish 50 gm/chicken 70 gm – Curd 200 gm.(from toned Milk) (packed)

19

1G) RICE BASE DIET Morning tea

Tea Bag -1 Pc.

Sugar sachet (5 gm)-2 Pc. Warm Water - 150 ml Plain Biscuit-2 pcs. Breakfast

Puffed rice (muri) - 50 gms(dry weight)or Flaked rice (chira) - 50 gms(dry weight) Banana - 1 pc 150 gm Sugar sachet (5 gm) -2 Pc.

Curd - 100 gm. ( Packed) Mid Morning Butter milk(chhanch)Tetra pack- 200ml

Lunch

Rice(raw) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Boiled veg- 100 gm.(potato, papaya, green banana) Veg.- 150 gm. cooked and covered with gravy (less spicy) Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy Afternoon Tea- Same as morning tea Dinner

Rice(raw) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Boiled Veg - 300gm.(potato, papaya, green banana) Curd - 100 gm( Packed)

Energy – 1616 Kcal, Protein – 45 gm , Fat – 24 gm ,Carbohydrate – 305 gm . NOTE : Not more than 3 teaspoon oil to be used in cooking/diet. Puffed rice/Flaked rice- 50 gm (dry weight) In Case Of Vegetarian Patients : Lunch : Instead of fish 75 gm/ chicken 100gm – Paneer 50 gm.(from toned Milk) + Curd 100 gm.(from toned Milk)(Packed)

1H) HIGH FIBRE DIET

Morning tea

Tea Bag -1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet (5 gm) - 2 Pc. Warm Water - 150 ml Plain Biscuit- 2 pcs.

Breakfast

Toast - 4/5 slice (100 gms) Butter cube (10 gm) -2 pc Milk -1 glass (250 ml) Sugar sachet (5 gm) 2 Pc. Egg -1 pc

Mid Morning

Banana - 150 gm( 1 pc)

Lunch

Rice(raw) -175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti- 5 Pc.( from 175 gm atta) Dal(raw) -25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. 200 gm. cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy Cucumber- 1 pc 120 gm( medium size)


Dinner

Rice(raw)- 175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti- 5 Pc.( from 175 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg -200gm.cooked and covered with gravy

Egg - 1 Pc. cooked and covered with gravy ENERGY : 2845 Kcal , PROTEIN : 87 gm , FAT : 62 gm , CARBOHYDRATE :485 gm

NOTE : Not more than 5 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk)

Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm.(from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

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1.I) LOW RESIDUE DIET

Morning tea

Tea Bag -1 Pc. Milk sachet (3 gm.) -1 Pc. Sugar sachet (5 gm)-2 Pc. Warm Water - 150 ml Plain Biscuit- 2 pcs.

Breakfast

Toast - 4/5 slice (100 gms) Butter cube (10 gm) 2 pc Milk - 1 glass (250 ml) Sugar sachet (5 gm)-2 Pc. Egg - 1 pc

Mid Morning Fruits juice Tetra pack- 200ml

Lunch

Rice(raw) -175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal water 125 ml Veg. 200 gm. cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy


Dinner [

Rice(raw) - 175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal water-125 ml Veg - 200gm.cooked and covered with gravy Egg - 1 Pc. cooked and covered with gravy ENERGY : 2604 Kcal , PROTEIN : 76 gm, FAT : 60 gm, CARBOHYDRATE :440gm NOTE: Not more than 5 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk)

Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

1.J) LOW PURINE DIET

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.)-1 Pc. Sugar sachet (5 gm)-2 Pc. Warm Water-150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast - 4/5 slice (100 gms) Butter cube (10 gm) 2 pc Milk - 1 glass (250 ml) Sugar sachet (5 gm) - 2 Pc. Egg white - 2 pc (Boiled)

Mid Morning

Banana - 150 gm( 1 pc)

Lunch

Rice(raw) -175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti-5 Pc.( from 175 gm atta) Dal water - 125 ml Veg. – 2 types( without seeds) - 300 gm. cooked and covered with gravy Raw Fish - 50 gm / Raw Chicken - 70 gm cooked and covered with gravy


Dinner

Rice(raw) -175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti-5 Pc.( from 175 gm atta) Dal water- 125 ml Veg 2 types( without seeds) 300gm.cooked and covered with gravy

Bed time Milk-1 glass (250 ml) Sugar sachet 1 Pc. (10 gm)

ENERGY : 2651 Kcal , PROTEIN : 77 gm, FAT : 55 gm, CARBOHYDRATE :462gm

NOTE : Not more than 5 teaspoon oil to be used in cooking/diet

In Case Of Vegetarian Patients: Breakfast: Instead of egg white 2 pc – Chenna(Paneer)50 gm. (from toned Milk) Lunch: Instead of raw fish 50 gm/ raw chicken 70 gm – Paneer 50 gm.(from toned Milk)

21

1.K) LOW POTASSIUM DIET

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.)- 1 Pc. Sugar sachet (5 gm) - 2 Pc. Warm Water - 150 ml Plain Biscuit - 2 pcs.

Breakfast

Toast - 4/5 slice(100 gms) Butter cube (10 gm) - 2 pc Chenna(Paneer)- 50 gm(from toned milk) Sugar sachet (5 gm) - 2 Pc. Egg - 1 pc (Boiled) Lunch

Rice(raw) -175` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 5 Pc.( from 175 gm atta) Potato (boiled) - 50 gm Veg. 200 gm. cooked and covered with gravy Raw Fish -75 gm or Raw Chicken - 100 gm cooked and covered with gravy Afternoon Tea - Same as morning tea

Dinner

Rice(raw) - 175 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 5 Pc.( from 175 gm atta) Veg - 300gm(2 types).cooked and covered with gravy Egg- 1 Pc. cooked and covered with gravy

ENERGY : 2604 Kcal, PROTEIN : 76 gm, FAT : 60 gm, CARBOHYDRATE :440gm

NOTE : Not more than 5 teaspoon oil to be used in Cooking/diet.

In Case Of Vegetarian Patients : Breakfast: Instead of egg 1 pc – Chenna(Paneer)- 50 gm(from toned milk) Lunch: Instead of fish 75 gm/ chicken 100 gm– Paneer 50 gm.(from toned Milk) + Curd 100 gm.(packed) Dinner :Instead of egg 1 pc – Curd 100 gm (from toned Milk)(packed) Avoid Dal and Dal product, Tomato, Dab Water, Raw Vegetable and salad Vegetable should be leached before cooking

1.L) LIGHT DIET Morning tea Tea Bag - 1 Pc.

Sugar sachet (5 gm) - 2 Pc. Warm Water - 150 ml Plain Biscuit - 2 pcs. Breakfast

Toast - 2/3 slice(50 gms) /

Flaked rice(chira) - 50 gm(dry weight) / Puffed rice(muri) - 50 gm(dry weight) Banana - 1 Pc.(150 gm) Egg white - 1 pc (Boiled)

Mid Morning Fruits juice Tetra pack - 200ml

Lunch

Toast - 2/3 slice (50 gms)/

Flaked rice(chira) - 50 gm(dry weight)/ Puffed rice(muri) - 50 gm(dry weight) Dal(raw) - 15 gm (Boiled) ( raw dal 15 gm = cooked and covered dal 100 ml)

Veg. - 150 gm. cooked and covered with gravy (less spicy)

Curd - 200 gm (from toned milk) (packed)


Dinner Toast - 2/3 slice(50 gms)/ Flaked rice(chira)- 50 gm(dry weight)/ Puffed rice(muri)- 50 gm(dry weight) Dal(raw) - 15 gm (Boiled) ( raw dal 15 gm = cooked and covered dal 100 ml)

Veg - 150gm.cooked and covered with gravy Egg white - 1 Pc. (Boiled) ENERGY : 1405 Kcal, PROTEIN : 35 gm, FAT : 25 gm, CARBOHYDRATE :260 gm

NOTE : Not more than 3 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients :

Breakfast: Instead of egg white 1 pc– Chenna(Paneer)- 25 gm(from toned milk) Dinner : Instead of egg white 1 pc – Curd 100 gm (from toned Milk)(packed)

22

2. DIABETIC DIET 2A) BLAND DIABETIC DIET

Morning tea Tea Bag - 1 Pc.

Milk sachet (3 gm.) - 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs.

Breakfast Toast - 2/3 slice(50 gms)

Milk - 1 glass (250 ml) Egg - 1 pc (Boiled)

Mid Morning Apple - 100 gm (1 pc ) Lunch Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Papaya (Boiled) - 50 gm. Veg. 150 gm. cooked and covered with gravy (less spicy) Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy (less spicy) Afternoon Tea - Same as morning tea Dinner Rice (raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg - 200gm(Boiled)

Egg - 1 Pc. (Boiled) ENERGY : 1676 Kcal , PROTEIN : 67 gm, FAT : 32 Gm, CARBOHYDRATE: 280gm .

NOTE : Not more than 3 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk) Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

2B. SOFT DIABETIC DIET

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.) - 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs.

Breakfast Toast - 2/3 slice(50 gms

Milk - 1 glass (250 ml) Egg - 1 pc (Boiled)

Mid Morning

Apple - 100 gm (1 pc )

Lunch

Rice(raw) (soft) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. 200 gm. cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy (less spicy) Afternoon Tea - Same as morning tea Dinner Rice(raw) (soft)- 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg - 200gm.cooked and covered with gravy

Egg -1 Pc. cooked and covered with gravy ENERGY : 1740 Kcal, PROTEIN : 67 gm, FAT : 37 gm, CARBOHYDRATE: 285 gm.


23

2C. PLAIN DIABETIC DIET

Morning tea


Breakfast

Toast - 2/3 slice(50 gms Milk - 1 glass (250 ml) Egg - 1 pc (Boiled) Mid Morning

Apple - 100 gm (1 pc ) [

Lunch

Rice(raw) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti-3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. 200 gm cooked and covered with gravy Raw Fish- 75 gm or Raw Chicken- 100 gm cooked and covered with gravy Cucumber - 1 pc (120 gm)


Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg - 200gm.cooked and covered with gravy

Egg - 1 Pc. cooked and covered with gravy ENERGY : 1740 Kcal, PROTEIN : 67 gm,

FAT : 37 gm., CARBOHYDRATE : 285gm. NOTE : Not more than 5 teaspoon oil to be used in Cooking/diet.

In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk) Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd - 100 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

2D.HIGH PROTEIN DIET

Morning tea


Breakfast

Toast - 2/3 slice(50 gms Milk 1 glass (250 ml) Egg - 1 pc(Boiled)

Mid Morning


Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. - 200 gm cooked and covered with gravy Raw Fish - 150 gm or Raw Chicken - 200 gm cooked and covered with gravy Cucumber - 1 pc (120 gm)


Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg -200gm cooked and covered with gravy Curd - 100 gm( Packed) or Egg - 1 Pc. (Boiled)

ENERGY : 2020 Kcal, PROTEIN : 88 gm, FAT : 52gm, CARBOHYDRATE : 300gm NOTE: Not more than 6 teaspoon oil to be used in cooking/diet In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 - gm(from toned milk) Lunch : Instead of fish 150 gm / chicken 200gm(Raw Amount) - Paneer- 100 gm. (from toned Milk) and Curd -200 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

24

2E. PROTEIN RESTRICTED DIABETIC DIET(Renal Diet)

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.) 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs.

Breakfast

Toast - 2/3 slices (50 gms) Milk(double toned Milk) - 1 glass (125 ml) Egg white - 1 pc (Boiled)

Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta)

Papaya(Boiled) -50 gm Veg - 2 types300 gm cooked and covered with gravy Raw Fish - 50 gm or Raw Chicken - 70 gm cooked

and covered with gravy


Dinner

Rice(raw) -100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Veg - 2 types 300 gm cooked and covered with gravy Egg white- 1 Pc. (Boiled) ENERGY : 1575 Kcal, PROTEIN : 40 gm, FAT : 35 gm, CARBOHYDRATE : 275 gm

NOTE :

• Avoid Dal and Dal product, Tomato, Dab Water, Raw Vegetable and salad • Vegetable should be leached before cooking • Not more than 5 teaspoon oil to be used in cooking/diet • If fluid restriction is there give half cup of Tea(warm water – 75 ml) In case of Vegetarian patients: • Breakfast : Instead of Egg white 1 pc –Chenna (Paneer) - 25 gm(from toned milk) • Lunch : Instead of fish 50 gm/ chicken 70gm – Paneer 25 gm.(from toned Milk)+curd 100 gm(from tone Milk)(packed) Dinner: Instead of egg white 1 pc - Curd 100 gm. (from toned Milk) (Packed)

2F.HEPATIC DIABETIC DIET

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.) - 1 Pc.

Warm Water- 150 ml Cream cracker biscuit- 2 pcs.

Breakfast

Toast - 2/3 slices (50 gms) Milk - 1 glass (125 ml) Egg - 1 pc (Boiled)

Mid Morning


Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 10 gm ( raw dal 10 gm = cooked and covered dal 60 ml) Papaya(Boiled) - 50 gm Veg. -150 gm cooked and covered with gravy Raw Fish - 50 gm or Raw Chicken - 70 gm cooked and covered with gravy


Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti- 3 Pc.( from 100 gm

atta) Dal (raw) -10 gm( raw dal 10 gm = cooked and covered dal 60 ml) Veg - 2 types - 300 gm cooked and covered with gravy

ENERGY : 1606 Kcal, PROTEIN : 45 gm, FAT : 30 gm, CARBOHYDRATE : 289 gm NOTE:

Not more than 5 tea spoon oil to be used in cooking/diet In Case Of Vegetarian Patients : • Breakfast : Instead of egg 1 pc –Chenna(Paneer)- 50 gm(from toned milk) • Lunch : Instead of fish 50 gm/chicken 70 gm – Curd 200 gm. (from toned Milk) (packed)

25

2G. RICE BASED DIABETIC DIET Morning tea Tea Bag - 1 Pc.

Warm Water - 150 ml Cream cracker biscuit - 2 pcs. Breakfast Puffed rice (muri) - 50 gms(dry weight)/ Flaked rice( chira) - 50 gms(dry weight)/ Curd - 100 gm. ( Packed)

Mid Morning Buttermilk(chhanch) - Tetra pack 200ml Lunch Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Boiled veg - 100 gm.(papaya, green banana) Veg. -150 gm cooked and covered with gravy (less spicy) Raw Fish - 75 gmor Raw Chicken - 100 gm

Afternoon Tea - Same as morning tea Dinner Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Boiled Veg - 300gm.( papaya, green banana) Curd -100 gm( Packed)

Energy – 1400 Kcal, Protein – 45 gm , Fat – 24 gm ,Carbohydrate – 251 gm . NOTE : Not more than 3 teaspoon oil to be used in Cooking/diet. Puffed rice/Flaked rice- 50 gm (dry weight) In Case Of Vegetarian Patients : Lunch : Instead of fish 75 gm/ chicken 100gm – Paneer 50 gm.(from toned Milk) + Curd 100 gm. (from toned Milk)(Packed)

2H. HIGH FIBRE DIABETIC DIET Morning tea Tea Bag - 1 Pc.

Milk sachet (3 gm.) - 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs. Breakfast

Toast - 2/3 sl(50 gms Milk 1 glass (250 ml) Egg 1 pc (Boiled)

Mid Morning Apple - 100 gm (1 pc ) Lunch Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg. - 200 gm cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy Cucumber - 1 pc (120 gm) Afternoon Tea - Same as morning tea

Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Dal(raw) - 25 gm (Boiled) ( raw dal 25 gm = cooked and covered dal 125 ml) Veg - 200gm.cooked and covered with gravy Egg -1 Pc. cooked and covered with gravy

ENERGY : 1740 Kcal, PROTEIN : 67 gm,

FAT : 37 gm, CARBOHYDRATE: 285gm.


26

2.I.LOW RESIDUE DIABETIC DIET

Morning tea


Breakfast

Toast - 4/5 slice (100 gms) Milk - 1 glass (250 ml) Egg - 1 pc

Mid Morning Butter milk (chhanch) - Tetra pack 200ml

Lunch

Rice(raw) - 100` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal water - 125 ml Veg. -200 gm cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy

Afternoon Tea - Same as morning tea Dinner Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) Dal water - 125 ml Veg -200gm.cooked and covered with gravy Egg - 1 Pc. cooked and covered with gravy

Bed time Milk - 1 glass (250 ml)

ENERGY : 1704 Kcal, PROTEIN : 64 gm, FAT : 40 gm, CARBOHYDRATE : 272gm

NOTE:

Not more than 5 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast : Instead of egg 1 pc – Chenna (Paneer)- 50 gm(from toned milk) Lunch : Instead of fish 75 gm / chicken 100gm(Raw Amount) - Paneer- 50 gm. (from toned Milk) and Curd 100 gm. (from toned Milk)(Packed) Dinner: Instead of egg 1 pc - Curd 100 gm. (from toned Milk) (Packed)

2.J. LOW PURINE DIABETIC DIET

Morning tea

Tea Bag - 1 Pc. Milk sachet (3 gm.) 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs.

Breakfast

Toast - 4/5 slice (100 gms) Butter cube (10 gm) - 1 pc ( 20gm) Milk - 1 glass (250 ml) Egg white - 2 pc

Mid Morning


Lunch

Rice(raw) - 100` gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta)

Dal water - 125 ml Veg. – 2 types( without seeds) - 300 gm cooked and covered with gravy

Raw Fish - 50 gm or Raw Chicken - 70 gm cooked and covered with gravy


Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta)

Dal water - 125 ml Veg - 2 types( without seeds)300gm.cooked and covered with gravy

Bed time: Milk - 1 glass (250 ml)

ENERGY : 1546 Kcal, PROTEIN : 57 gm, FAT : 30 gm, CARBOHYDRATE : 262gm NOTE : Not more than 4 teaspoon oil to be used in cooking/diet In Case Of Vegetarian Patients: Breakfast: Instead of egg white 2 pc – Chenna(Paneer) 50 gm. (from toned Milk) Lunch: Instead of raw fish 50 gm/ raw chicken 70 gm – Paneer 50 gm.(from toned Milk)

27

2.K. LOW POTASSIUM DIABETIC DIET

Morning tea


Breakfast

Toast - 2/3 slice(50 gms Milk - 1 glass (250 ml) Egg - 1 pc (Boiled)

Mid Morning

Butter milk (chhanch) - Tetra pack 200ml

Lunch

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Papaya (boiled) - 50gm Veg. - 200 gm cooked and covered with gravy Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy

Afternoon Tea - Same as morning tea Dinner

Rice(raw) - 100 gm.(Raw rice 25 gm = cooked and covered rice 75 gm) or Chapatti - 3 Pc.( from 100 gm atta) Veg - 300gm.cooked and covered with gravy

Egg - 1 Pc. (Boiled) ENERGY : 1700 Kcal, PROTEIN : 60 gm, FAT : 36 gm, CARBOHYDRATE : 284gm

NOTE: Not more than 4 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast: Instead of egg 1 pc – Chenna(Paneer) - 50 gm(from toned milk) Lunch : Instead of fish 75 gm/ chicken 100 gm – Paneer 50 gm.(from toned Milk) + Curd 100 gm.(packed) Dinner : Instead of egg 1 pc – Curd 100 gm (from toned Milk)(packed) Avoid Dal and Dal product, Tomato, Green coconut Water, Raw Vegetable and salad Vegetable should be leached before cooking

2.L) DIABETIC LIGHT DIET Morning tea

Tea Bag - 1 Pc. Warm Water - 150 ml Cream cracker biscuit - 2 pcs.

Breakfast

Toast - 2/3 slice(50 gms)/ Flaked rice(chira)- 50 gm(dry weight)/ Puffed rice(muri) - 50 gm(dry weight) Egg white -1 pc (Boiled)

Mid Morning Butter milk (chhanch)- Tetra pack 200ml

Lunch Toast-2/3 slices (50 gms) / Flaked rice(chira)- 50

gm(dry weight) /Puffed rice(muri) - 50 gm(dry weight) Dal(raw) - 15 gm (Boiled) ( raw dal 15 gm = cooked and covered dal 100 ml) Veg. - 150 gm cooked and covered with gravy (less spicy) Raw Fish - 75 gm or Raw Chicken - 100 gm cooked and covered with gravy (less spicy) Afternoon Tea - Same as morning tea Dinner

Toast- 2/3 slices (50 gms) /Flaked rice(chira) - 50 gm(dry weight) /Puffed rice(muri)- 50 gm(dry weight) Dal(raw) - 15 gm (Boiled) ( raw dal 15 gm = cooked and covered dal 100 ml) Veg -150gm.cooked and covered with gravy Egg white - 1 Pc. (Boiled)

ENERGY : 1413 Kcal, PROTEIN : 40 gm,

FAT : 25 gm, CARBOHYDRATE :257gm Note: Not more than 4 teaspoon oil to be used in Cooking/diet. In Case Of Vegetarian Patients : Breakfast: Instead of egg white 1 pc – Chenna(Paneer)- 25 gm(from toned milk) Dinner : Instead of egg white 1 pc – Curd 100 gm (from toned Milk)(packed)

28

3. LIQUID DIET 3A) FULL FLUID DIET

Morning tea Tea Bag - 1 Pc.

Milk sachet (3 gm.) - 1 Pc. Sugar sachet. (5 gm) - 2 Pc. Warm Water - 150 ml

Breakfast Milk - 1 glass (250 ml) Sugar sachet. (5 gm) - 2 Pc.

Mid Morning Fruits juice Tetra pack - 200ml

Lunch Veg soup – veg 200 gm (250 ml) or Fish soup –fish 50 gm (250 ml) or Chicken soup – chicken 70 gm(250 ml) Mid afternoon Dal soup - 25 gm (250 ml) Afternoon Tea - Same as morning tea

Evening Milk - 1 glass (250 ml)

Sugar sachet. (5 gm) - 2 Pc.

Dinner Veg soup - 200gm (250 ml)

Energy – 950 Kcal, Protein – 30 gm , Fat – 29 gm, Carbohydrate – 142 gm.

Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra Pack instead of milk.

3B ) LOW POTASSIUM LIQUID DIET Morning tea Tea Bag -1 Pc.

Milk sachet (3 gm.) - 1 Pc. Sugar sachet. (5 gm) - 2 Pc. Warm Water - 150 ml

Breakfast Milk -1 glass (250 ml)

Sugar sachet (5 gm) -2 Pc.

Mid Morning Sago water - 20 gm( 250 ml)

Sugar sachet.(5 gm) - 2 Pc.

Lunch Veg soup – veg 200 gm (250 ml) or Fish soup –fish 50 gm (250 ml) or Chicken soup – chicken 70 gm(250 ml)

Mid afternoon

Sago water - 20 gm( 250 ml) Sugar sachet (5 gm) - 1 Pc. (10 gm)


Evening Milk -1 glass (250 ml)

Sugar sachet. (5 gm) - 2 Pc. Dinner Veg soup - 200 gm (250 ml) Energy – 1000 Kcal, Protein – 30 gm , Fat – 29 gm, Carbohydrate – 155 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml

If a patient cannot digest milk or is allergic to milk they can get chhanch (butter milk) 200 ml tetra Pack instead of milk.

29

3C) Clear Liquid Diet Morning tea Tea Bag -1 Pc.

Sugar sachet. (5 gm) - 2 Pc. Warm Water - 150 ml

Breakfast Sago water - 20 gm( 250 ml)

Sugar sachet. (5 gm) - 2 Pc. Mid Morning Fruits juice - Tetra pack 200ml Lunch Veg soup – veg 200 gm (250 ml) /Fish soup –fish 50 gm (250 ml)/Chicken soup – chicken70gm(250ml) Mid afternoon Dal soup - 25 gm (250 ml) Afternoon Tea - Same as morning tea Evening Sago water - 20 gm( 250 ml)

Sugar sachet.(5 gm) - 2 Pc. Dinner Veg soup - 200gm (250 ml)

Energy – 750 Kcal, Protein – 16 gm ,

Fat – 12 gm, Carbohydrate – 144 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/

Fish soup (50 gm.) – 250ml If some patient can’t digest milk or allergic to milk they can get chhanch(butter milk) 200 ml tetra pack Instead of milk.

3D)Ryle’s tube feed (R/T feed)/ Special Liquid Diet

Morning Horlicks sachet (18 gm) - 2 Pc.

Warm Water - 150 ml Breakfast Milk - 1 glass (250 ml)

Sugar sachet. (5 gm) - 2 Pc.

Mid Morning Fruits juice - Tetra pack 200ml Lunch Homogenized diet (300 ml) - Raw Rice 25 gm and Raw fish- 50 gm/Egg white -2 pc & Oil 2 tsp.

Afternoon - Same as morning Evening Milk - 1 glass (250 ml)

Sugar sachet.(5 gm)- 2 Pc. Dinner - Same as Lunch Bed time Milk - 1 glass (250 ml)

Sugar sachet.(5 gm) - 2 Pc. Energy – 1400 Kcal, Protein – 49 gm , Fat – 45 gm, Carbohydrate – 202 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml

If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack Instead of milk.

30

4. Liquid Diabetic diet 4A) Full fluid diabetic Diet

Morning tea

Tea Bag -1 Pc. Milk sachet (3gm) - 1 Pc. Warm Water - 150 ml

Breakfast Milk - 1 glass (250 ml) Mid Morning Sago water - 20 gm( 250 ml) Lunch Veg soup – veg 200 gm (250 ml) or Fish soup –fish 50 gm (250 ml) or Chicken soup – chicken 70 gm(250 ml) Mid afternoon Dal soup-25 gm (250 ml) Afternoon Tea - Same as morning tea Evening Milk -1 glass (250 ml)

Dinner Veg soup - 200 gm (250 ml)

Energy – 700 Kcal, Protein – 30 gm , Fat – 29 gm, Carbohydrate – 90 gm.

Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml

If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack instead of milk.

4.B) Low Potassium Liquid Diabetic diet

Morning tea Tea Bag -1 Pc.

Milk sachet (3 gm.) - 1 Pc. Warm Water - 150 ml

Breakfast Milk -1 glass (250 ml)


Lunch Veg soup – veg 200 gm (250 ml) or Fish soup –fish 50 gm (250 ml) or Chicken soup – chicken 70 gm(250 ml)

Mid afternoon Sago water - 20 gm( 250 ml)


Evening Milk -1 glass (250 ml)

Dinner Veg soup - 200 gm (250 ml)

Energy – 750 Kcal, Protein – 30 gm , Fat – 29 gm, Carbohydrate – 102 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml

If some patient can’t digest milk or allergic to milk they can get chhanch(butter milk) 200 ml tetra pack Instead of milk.

31

4.C) Clear Liquid Diabetic Diet Morning tea Tea Bag - 1 Pc.

Warm Water - 150 ml

Breakfast Sago water - 20 gm( 250 ml)

Mid Morning Butter milk (chhanch)Tetra pack - 200ml

Lunch Veg soup – veg 200 gm (250 ml)/Fish soup –fish50 gm (250 ml) /Chicken soup – chicken 70gm(250 ml)

Mid afternoon Dal soup - 25 gm (250 ml) Afternoon Tea - Same as morning tea

Evening Sago water - 20 gm( 250 ml)

Dinner Veg soup - 200gm (250 ml)

Energy – 520 Kcal, Protein – 16 gm , Fat – 12 gm, Carbohydrate – 87 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack Instead of milk.

4.D) (Ryle’s tube feed) /(R/T Feed)/ Special Diabetic Liquid Diet/HD diet

Morning Horlicks lite - 35 gm

Warm Water - 150 ml

Breakfast Milk - 1 glass (250 ml)


Lunch Homogenized diet (300 ml) -Raw Rice 25 gm& Raw Fish - 50 gm/Egg white 2 pc& Oil 2 tsp.

Afternoon - Same as morning

Evening Milk - 1 glass (250 ml)

Dinner - Same as Lunch

Bed time Milk - 1 glass (250 ml)

Energy – 1200 Kcal, Protein – 49 gm , Fat – 45 gm, Carbohydrate – 152 gm. Note: Veg soup (200 gm.)/Chicken soup (70 gm.)/ Fish soup (50 gm.) – 250ml

If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack Instead of milk.

5.Admission diet Toast - 6/7 sl (150 gms) Milk - 1 glass (250 ml) Sugar sachet (5gm) - 4 Pc. Butter cube (10 gm) -2 pc Energy – 940 Kcal, Protein – 22 gm , Fat – 28 gm , Carbohydrate – 150 gm

Note: If some patient can’t digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack instead of milk

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6. Following food items are required in special circumstances: Nutritional supplements (reputed brand)/Horlicks Lite – 18 gm. (1 sachet)

Tea Bag 1 pc., milk sachet (1 pc.)-3 gm., Sugar sachet (5 gm) -2 pcs-With warm water 150ml

Homogenized diet (300 ml)( Rice 25 gm + Fish 50gm/ Egg white 2 pc +oil 2tsp).

Egg (boiled) 50 gm.-1 Pc. Double toned milk -250 ml. Biscuits – 2 Pc. (small sachet) Veg. Soup -200 ml. Butter Milk (Chhanch) – 1 tetra pack

(200 ml.) Sandesh/ Rasgulla – 1 Pc. (Standard Size)

Khichudi-1 serving (Rice-100 gm. + Dal- 50gm. + Vegetables-100 gms.)

Fruit Juice (tetra pack)-1 pc.- 200 ml.

Chira- 100 gm. (dry weight)

Boiled vegetables-200 gm Sattu Sarbat- 2 tablespoon (30 gm.) Muri-100 gm. (dry weight) Cucumber 1 Pc. -120 gm Banana 1 pc. -150 gm Curd 100 gm. – 1 cup Boiled karela- 150 gm Butter cube (10 gm) – 1 Pc Sugar sachet-1 pc. (5 gm.) Alu Bhaja-150 gm Warm water 150 ml Cornflakes – 50 gm Salt sachet- 1 pc. (1 gm.) Vanilla Ice Cream 100 gm. – 1 Cup

N.B. 1. If a patient canot digest milk or allergic to milk they can get chhanch (butter milk) 200 ml tetra pack instead of milk. 2.Salt sachet – 1 gm. will be given in normal diet. 3. Disposable biodegradable spoon/ stirrer are to be included in per serving of tea. 4. Salt restriction may be prescribed in respect of any of the diets mentioned above, as and when required. Bidder is to arrange it without any extra cost. 5. Due to various medical investigations and tests patients often require extra mobility in the breakfast hours; therefore the service provider/bidder may have to provide breakfast in packets instead of regular use thalis. No extra cost is payable for this. The packets used should be disposable and biodegradable.

The following are some of the popular brands or any other brands approved by FASSI available in market and the tenderer/ contractor are required to use the same in the preparation of diet :- Tea Bag - Assam Tea(Chamong)/ Darjeeling Tea/ Lipton/ Taj Mahal

Nutritional supplement – GSK(Horlicks)/ Complan

Milk – Metro/ Express Diary/ Mother dairy/ Amul

Milk sachet – Amul/ Everyday/ Amulya Chicken Soup - Knorr/ Maggi Veg Soup – Knorr/ Maggi

Cream cracker biscuit – Britannia/ Priya/ Biskfarm

Plain Biscuit – Britannia/ Priya/ Biskfarm

Oil – Soyabean Oil/ Ricebran Oil/ sunflower

Toast – Britannia/ Modern Butter Milk – Amul/ Mother Dairy Salt sachet – Sikri

Plain Curd – Amul/ Mother Diary/ Metro Butter cube – Amul Vanilla Ice Cream – Amul/ Kwality/ Metro

Rice – Miniket/ Baskathi Fruit juice tetra pack – Real/ Active Veg Soup – Knorr/ Maggi

Dal – Malaka/ aro Paneer – Amul Sattu Sarbat – Ganesh/ Satyendra

Cornflakes – Mahan/ Kellogs Sugar Sachet – Sikri

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Annexure – 3

Tender Application Form with Vendor Details

(For Supply of Cooked Patient Diet Services in ESIC Hospital, PGIMSR & Medical College & ESIC Hospital & ODC(EZ), Joka,)

1 Name of tendering company/firm Type of business (sole proprietorship/ partnership / company)

2 Name of owner / partners / directors

3 Full particulars of office

(A) Address (B) Telephone no. (C) Fax no. (D) E-mail address 4 Full particulars of the bankers of company/ firm, with full address/tel. no.

(A) Name of the bank with IFSC

(B) Address of the bank

(C) Telephone no. (D) Fax no.

5 Registration details:

(A) PAN no. (B) GST / Service tax registration no. (C) E.P.F. Registration no.

(D) E.S.I. Registration no.

6 Details of earnest money deposit

(A) Amount (Rs.)

(B) D.D No. and date (C) Drawn on bank

(D) Valid up to (date)

DECLARATION

1. I, ………………………………………..., with PAN No. .………………….. the Proprietor / Partner / Director / Authorized Signatory of ………………………………………………………………... (name of the agency/firm/company), am competent to sign this declaration and execute this tender document.

2. I have carefully read and understood all the terms and conditions of the tender and hereby convey my acceptance of the same.

3. The information/documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I/We, am / are well aware of the fact that furnishing of any false information/fabricated documents would lead to rejection of my tender at any stage besides liabilities towards prosecution under appropriate law.

Signature of authorized person

Date Name Place Company‟s Seal

N.B.: The above declaration, duly signed and sealed by the authorized signatory of the company, should be enclosed with Technical bid.

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Annexure – 4

UNDERTAKING – YEARS OF EXPERIENCE (Supply of Cooked and Covered Patient Diet services in

ESIC Hospital, PGIMSR & Medical College & ESIC Hospital & ODC (EZ), Joka)

Tender No. ___________________ Due for opening on: ________________ I/ We M/s _________________________ hereby declare that: 1. My/Our agency has been in business for a period of at least last 3 years in Supply of Cooked Patient Diet services for which the relevant supporting documents are submitted.

2. I/We provide the undertaking that we have provided Cooked Patient Diet services in Govt. /reputed Private Hospital of at least 250 beds. The list of government/ reputed private Hospital served by our agency has been provided below. This is substantiated by experience-cum-performance certificate from the respective Government/reputed private hospitals:

Sl. No Govt./reputed Private Hospital/institution/hospital along with full contact details

No. of beds/ Area

No. of skilled, semi skilled and unskilled persons deployed

Duration of contract (from DD/MM/ YYYY – to DD/MM/YYYY)

Annual Value of the Contract (Rs.)

1.

2.

3.

4.

5.

6.

3. We will be able to arrange for the required manpower, material, machine and other resources for the establishment of service as per the tender

term within 15 days of award of tender (A/T)/Letter of intent (LOI). 4. We declare that we have necessary infrastructure/tie up for the maintenance of the equipment being used and enough manpower to cater to

any additional need of Hospital at short notice (any increase in required manpower), if any such need arises during the tenure of the contract. 6. We fulfill all the statutory requirements of the relevant labour laws in India. Signature of the Bidder Name & Address with stamp Place Date

Annexure – 5 CRIMINAL LIABILITY UNDERTAKING

(Laundry Services, comprehensive laundry maintenance and back up services in ESIC Hospital, PGIMSR & Medical College & ESIC Hospital & ODC(EZ), Joka)

(To be executed on Rs.10/-Non-judicial Stamp Paper duly attested by Public Notary) I ......................................................... Son of /Daughter of ............................................................................................. Resident of ..............................................................................................................… .................................................................................................................... do solemnly pledge and affirm:

1. I am the Proprietor/Partner/Director /authorized signatory of M/S. ...................................................… 2. No police case and/or case by CBI/FEMA/Income Tax/ Sales Tax authorities are pending against the Proprietor / Partner /Director of the firm/

company (Agency) and also against the firm/ company. (Indicate any convictions if any against the above persons or Firm/ Company.) 3. The Proprietor / Partner /Director of the firm/ company (Agency) and also the firm/ company has never been blacklisted by any Government

authority/ organization. 4. I/We have not quoted the price higher than previously supplied to any Government Hospital / Organization / reputed Private Hospital or

DGS&D rate in recent past. Signature of the bidder

Name & Address with stamp

Place

Date

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Annexure – 6

Payable/paid monthly wages etc. to be furnished in the following format for labour law compliance purpose, not billing purpose:

1. Sl. No.

2. Name/ EPF Code & IP No.

3. Basic

4. Weekly Off

5. Bonus

6. Uniform Outfit

7. Washing Allowance

8. Net Due

9. Total Days (Duties)

10. P.F Employer’s Share

11. P.F Employee’s Share

12. ESI Employer’s Share

13. ESI Employee’s Share

14. Total Net Payable/Paid with Bank Account No.

Signature of the bidder


Place

Date

Annexure- 7

(TO BE TYPED ON A LETTER HEAD OF THE AGENCY) CERTIFICATE

Certificate of Non-Participation of near Relatives in the Tender I _, Son/Daughter of _______________

Resident of hereby certify that none of my relative(s) is/are employed in ESIC as per

details given in Tender document. In case at any stage, it is found that the information given by me is false/ incorrect, ESIC Hospital & ODC (EZ), Joka shall have the absolute right to take any action as deemed fit/without any prior intimation to me. Signed

For and on behalf of the Tenderer Name

Designation

Date

To The Dean ESIC PGIMSR, ESIC Medical College and ESIC Hospital & ODC (EZ), D.H. Road, Joka, Kolkata-700104

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Annexure – 8

INTERGRITY PACT DOCUMENT

(To be executed on plain paper and signed by the bidders as 2nd part before uploading as bid document. ESI-PGIMSR, ESIC Medical College & ESIC Hospital

&ODC(EZ), Joka as 1st part will sign this IP at later stage after opening of bids)

(PRE-CONTRACT INTEGRITY PACT) General

1. This pre bid-contract Agreement (hereinafter called the Integrity Pact) is made on ………the day of the month of ………..year ……………. Between on one hand of Employees State Insurance Corporation (ESIC) under the administrative control of Ministry of Labour and Employment, Government of India acting through (hereinafter called the “BUYER” which expression shall mean and include, unless the context otherwise requires his successors in office and assigns)of the First Part and M/s___________________ , represented Chief Executive Officer (hereinafter called the “BIDDER/SELLER” which expression shall mean and include, unless the context otherwise requires his successors in office and assigns) of the Second Part. WHEREAS the BUYER proposes to procure ………………………………services (Name of Items to be procured) and the Bidder/Seller is willing to offer/has offered the stores/services. 2. Whereas the Bidder is a private company/ public company/ partnership/ proprietorship constituted in accordance with the relevant law in the matter and the Buyer is a performing its functions on behalf of of India. 3. Now, therefore, the Buyer and the Bidder agree to enter into this pre - contract agreement, hereinafter referred to as Integrity Pact, to avoid all forms of corruption by following a system that is fair, transparent and free from any influence/unprejudiced dealings prior to, during and subsequent to the currency of the contract to be entered into with a view to:- 3.1 Enabling the Buyer to obtain the desired said stores at a competitive price in conformity with the defined specifications of the Services by avoiding the high cost and the distortionary impact of corruption on public procurement, and 3.2 Enabling bidders to abstain from bribing or any corrupt practice in order to secure the contract by providing assurance to them that their competitors will also refrain from bribing and other corrupt practices and the Buyer will commit to prevent corruption, in any form, by their officials by following transparent procedures. Commitments of the Buyer

4. The Buyer Commits itself to the following:- 4.1 The Buyer undertakes that no official of the Buyer, connected directly or indirectly with the contract, will demand, take a promise for or accept, directly or through intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial benefit or any other advantage from the Bidder, either for themselves or for any person, organization or third party related to the contract in exchange for an advantage in the bidding process, bid evaluation, contracting or implementation process related to the Contract. 4.2 The Buyer will, during the pre-contract stage, treat all Bidders alike, and will provide to all Bidders the same information and will not provide any such information to any particular Bidder which could afford an advantage to that particular Bidder in comparison to other Bidders. 4.3 All the officials of the Buyer will report to the appropriate Government office any attempted or completed breaches of the above commitments as well as any substantial suspicion of such a breach. 5. In case of any such preceding misconduct on the part of such official(s) is reported by the Bidder to the Buyer with full and verifiable facts and the same is prima facie found to be correct by the Buyer, necessary disciplinary proceedings, or any other action as deemed fit, including criminal proceedings may be initiated by the Buyer and such a person shall be debarred from further dealings related to the contract process. In such a case while an enquiry is being conducted by the Buyer the proceedings under the contract would not be stalled. Commitments of the Bidder

6. The Bidder commits himself to take all measures necessary to prevent corrupt practices, unfair means and illegal activities during any stage of his bid or during any pre-contract or post-contract stage in order to secure the contract or in furtherance to secure it and in particular commits himself to the following:- 6.1 The Bidder will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the Buyer, connected directly or indirectly with the bidding process, or to any person, organization or third party related to the contract in exchange for any advantage in the bidding, evaluation, contracting and implementation of the Contract. 6.2 The Bidder further undertakes that he has not given, offered or promised to give, directly or indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the Buyer or otherwise in procuring the Contract or forbearing to do or having done any act in relation to the obtaining or execution of the Contract or any other Contract with the Government for showing or forbearing to show favour or disfavour to any person in relation to the Contract or any other Contract with the Government. 6.3 The Bidder will not collude with other parties interested in the contract to impair the transparency, fairness and progress of the bidding process, bid evaluation, contracting and implementation of the contract. 6.4 The Bidder will not accept any advantage in exchange for any corrupt practice, unfair means and illegal activities. 6.5 The Bidder further confirms and declares to the Buyer that the Bidder is the original manufacturer/integrator/authorised government sponsored export entity of the defence stores and has not engaged any individual or firm or company whether Indian or foreign to intercede, facilitate or in any way to recommend to the Buyer or any of its functionaries, whether officially or unofficially to the award of the contract to the Bidder, nor has any amount been paid, promised or intended to be paid to any such individual, firm or company in respect of any such intercession, facilitation or recommendation. 6.6 The Bidder, either while presenting the bid or during pre-contract negotiations or before signing the contract, shall disclose any payments he has made, is committed to or intends to make to officials of the Buyer or their family members, agents, brokers or any other intermediaries in connection with the contract and the details of services agreed upon for such payments. 6.7 The Bidder shall not use improperly, for purposes of competition or personal gain, or pass on to others, any information provided by the Buyer as part of the business relationship, regarding plans, technical proposals and business details, including information contained in any electronic data carrier. The Bidder also undertakes to exercise due and adequate care lest any such information is divulged. 6.8 The Bidder commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts. 6.9 The Bidder shall not instigate or cause to instigate any third person to commit any of the actions mentioned above. 7.1 The Bidder declares that no previous transgression occurred in the last three years immediately before signing of this Integrity Pact, with any other company in any country in respect of any corrupt practices envisaged hereunder or with any Public Sector Enterprise in India or any Government Department in India that could justify bidder’s exclusion from the tender process. 7.2 If the Bidder makes incorrect statement on this subject, Bidder can be disqualified from the tender process or the contract, if already awarded, can be terminated for such reason. 8. Earnest Money Deposit/Security Deposit 8.1. Every bidder, while submitting commercial bid, shall deposit an amount* as specified in the Tender Document as Earnest Money/Security Deposit, with the buyer through any of the following instruments:- Bank Draft in favour of the “ESIC Fund A/C No. 2” Payable at Kolkata. 8.2. The Earnest Money/Security Deposit shall be valid till the complete conclusion of contractual obligations to complete satisfaction of both the bidder and the buyer, whichever is later.

37

8.3 In the case of successful bidder a clause would also be incorporated in the Article pertaining to Performance Bond in the Purchase Contract that the provisions of Sanctions for Violation shall be applicable for forfeiture of Performance Bond in case of a decision by the Buyer to forfeit the same without assigning any reason for imposing sanction for violation of this pact. 8.4 The provisions regarding Sanctions for Violation in Integrity Pact include forfeiture of Performance Bond in case of a decision by the Buyer to forfeit the same without assigning any reason for imposing sanction for violation of Integrity Pact.8.5 No interest shall be payable by the Buyer to the Bidder(s) on Earnest Money/Security Deposit for the period of its currency. 9. Bidders are also advised to have a company code of conduct (clearly rejecting the use of bribes and other unethical behaviour) and a compliance program for the implementation of the code of conduct throughout the company. Sanctions for violation 10.1. Any breach of the aforesaid provisions by the Bidder or any one employed by him or acting on his behalf (whether with or without the knowledge of the Bidder) or the commission of any offence by the Bidder or any one employed by him or acting on his behalf, as defined in Chapter IX of the Indian Penal Code, 1860 or the Prevention of Corruption Act 1988 or any other act enacted for the prevention of corruption shall entitle the Buyer to take all or any one of the following actions, wherever required:- (i) To immediately call off the pre-contract negotiations without assigning any reason or giving any compensation to the Bidder. However, the proceedings with the other Bidder(s) would continue. (ii) The Earnest Money/Security Deposit/Performance Bond shall stand forfeited either fully or partially, as decided by the Buyer and the Buyer shall not be required to assign any reason therefore. (iii) To immediately cancel the contract, if already signed, without giving any compensation to the Bidder. (iv) To recover all sums already paid by the Buyer, and in case of an Indian Bidder with interest thereon at 2% higher than the prevailing Prime Lending Rate, while in case of a Bidder from a country other than India with interest thereon at 2% higher than the LIBOR. If any outstanding payment is due to the Buyer from the Bidder in connection with any other contract for any other stores, such outstanding payment could also be utilized to recover the aforesaid sum and interest. (v) To encash the advance bank guarantee and performance bond/warranty bond, if furnished by the Bidder, in order to recover the payments, already made by the Buyer, along with interest. (vi) To cancel all or any other Contracts with the Bidder. (vii) To debar the Bidder from entering into any bid from the Government of India for a minimum period of five years, which may be further extended at the discretion of the Buyer. (viii) To recover all sums paid in violation of this Pact by Bidder(s) to any middleman or agent or broker with a view to securing the contract. (ix) If the Bidder or any employee of the Bidder or any person acting on behalf of the Bidder, either directly or indirectly, is closely related to any of the officers of the Buyer, or alternatively, if any close relative of an officer of the Buyer has financial interest/stake in the Bidder’s firm, the same shall be disclosed by the Bidder at the time of filing of tender. Any failure to disclose the interest involved shall entitle the Buyer to rescind the contract without payment of any compensation to the Bidder. The term ‘close relative’ for this purpose would mean spouse whether residing with the Government servant or not, but not include a spouse separated from the Government servant by a decree or order of a competent court; son or daughter or step son or step daughter and wholly dependent upon Government servant, but does not include a child or step child who is no longer in any way dependent upon the Government servant or of whose custody the Government servant has been deprived of by or under any law; any other person related, whether by blood or marriage, to the Government servant or to the Government servant’s wife or husband and wholly dependent upon Government servant. (x) The Bidder shall not lend to or borrow any money from or enter into any monetary dealings or transactions, directly or indirectly, with any employee of the Buyer, and if he does so, the Buyer shall be entitled forthwith to rescind the contract and all other contracts with the Bidder. The Bidder shall be liable to pay compensation for any loss or damage to the Buyer resulting from such rescission and the Buyer shall be entitled to deduct the amount so payable from the money(s) due to the Bidder. (xi) In cases where irrevocable Letters of Credit have been received in respect of any contract signed by the Buyer with the Bidder, the same shall not be opened. 10.2 The decision of the Buyer to the effect that a breach of the provisions of this Integrity Pact has been committed by the Bidder shall be final and binding on the Bidder, however, the Bidder can approach the monitor(s) appointed for the purposes of this Pact.

11. Fall Clause The Bidder undertakes that he has not supplied/is not supplying the similar systems or subsystems at a price lower than that offered in the

present bid in respect of any other Ministry/Department of the Government of India and if it is found at any stage that the similar system or sub-system was supplied by the Bidder to any other Ministry/Department of then Government of India at a lower price, then that very price will be applicable to the present case and the difference in the cost would be refunded by the Bidder to the Buyer, if the contract has already been concluded. 12. Examination of Books of Accounts

In case of any allegation of violation of any provisions of this Integrity Pact or payment of commission, the Buyer or its agencies shall be entitled to examine the Books of Accounts of the Bidder and the Bidder shall provide necessary information of the relevant financial documents in English and shall extend all possible help for the purpose of such examination. 13. Law and Place of Jurisdiction

This Pact is subject to Indian Law. The place of performance and jurisdiction is the seat of the Buyer i.e. Kolkata . 14. Other Legal Actions

The actions stipulated in this Integrity Pact are without prejudice to any other legal action that may follow in accordance with the provisions of the extant law in force relating to any civil or criminal proceedings. 15.1 The validity of this Integrity Pact shall be from date of its signing and extend up to 5 years or the complete execution of the contract to the satisfaction of both the Buyer and the Bidder/Seller, whichever is later. 15.2 Should one or several provisions of this Pact turn out to be invalid; the remainder of this Pact remains valid. In this case, the parties will strive to come to an agreement to their original intentions. 16. Both the parties signing this integrity pact shall be abided by the provisions of this pact and will follow the guidelines of independent external monitors or any other monitoring committee nominated by the competent authority for the purpose at any stage. 17. The Parties hereby sign this Integrity Pact at _ on .

ESIC Hospital & ODC ODC(EZ), Joka (1st

Party) Witness

1. 2.

BIDDER (2nd

Party)

Witness

1. 2.

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Annexure – 9 Supporting calculation for submission in Financial Bid envelope

Proforma for quoting rates (Supply of Cooked and Covered Patient Diet services in ESIC Hospital, PGIMSR & Medical College & ESIC Hospital & ODC (EZ), Joka). HARD COPY [SIGNED WITH SEAL] OF THIS FORMAT PROPERLY FILLED UP IS TO BE PROVIDED IN THE CLOSED ENVELOPE CONTAINING THE

FINANCIAL BID. THE XLS DOCUMENT ON CENTRAL PUBLIC PROCUREMENT PORTAL SHALL NOT BE DETAILED. ONLY THE LUMP SUM ANNUAL CHARGE IS TO BE MENTIONED THERE. L1 WILL BE DETERMINED ON THE BASIS OF THAT LUMP SUM AMOUNT PROVIDED THE CALCULATION OF THAT LUMP SUM AMOUNT AGREES WITH THE CHART PROVIDED BY THE

VENDOR IN THE SEALED ENVELOPE MEANT FOR FINANCIAL BID.

Sl.

Nol. Name of Diet/ Item Rate

(₹)Inclusive of all

taxes etc

Estimated Quantity Required

Amount

(In ₹)

Inclusive of all

taxes etc A B C=(A XB) 1 Normal Diet Morning tea 94405

Breakfast 101404 Lunch 105985 Evening Tea 107379 Dinner 105508

2 Diabetic Diet Morning tea 19105 Breakfast 20717 Lunch 22041 Evening Tea 21513 Dinner 26401

3 Liquid Diet Morning tea 5117 Breakfast 5869 Lunch 6333 Evening Tea 6368 Dinner 6072

4 Liquid Diabetic Diet Morning tea 241 Breakfast 299 Lunch 312 Evening Tea 312 Dinner 267

5 Admission Diet 40 Total X

6 Nutritional supplements (reputed brand) – 18 gm. (1 sachet)

In special circumstances

1

7 Fruit Juice (tetra pack)-1 pc.- 200 ml

Do 1

8 Butter Milk (Chhanch) – 1 tetra pack (200 ml.)

Do 1

9 Egg (boiled) 50 gm.-1 Pc. Do 1 10 Double toned milk -250 ml. Do 1 11 Biscuits – 2 Pc. (small sachet) Do 1 12 Veg. Soup -200 ml. Do 1 13 Vanilla Ice Cream 100 gm. – 1 Cup Do 1 14 Sandesh/ Rasgulla – 1 Pc.

(Standard Size) Do 1

15 Tea Bag 1 pc., milk sachet (1 pc.)-3 gm., Sugar sachet (5 gm) -2 pc..With warm water 150ml.

Do 1

16 Boiled vegetables-200 gm. Do 1 17 Sattu Sarbat- 2 tablespoon (30 gm.) Do 1 18 Muri-100 gm. (dry weight) Do 1 19 Chira- 100 gm. (dry weight) Do 1 20 Cucumber 1 Pc. -120 gm. Do 1 21 Banana 1 pc. -150 gm. Do 1 22 Curd 100 gm. – 1 cup Do 1 23 Boiled karela- 150 gm. Do 1 24 Alu Bhaja-150 gm. Do 1 25 Khichudi-1 serving (Rice-100 gm. +

Dal- 50gm. + Vegetables-100 gms.) Do 1

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26 Butter cube (10 gm) – 1 Pc. Do 1 27 Sugar sachet-1 pc. (5 gm.) Do 1 28 Salt sachet- 1 pc. (1 gm.) Do 1 29 Homogenized diet (300 ml)( Rice

25 gm + Fish 50gm/ Egg white 2 pc +oil 2tsp).

Do 1

30 Cornflakes – 50 gm. Do 1 Total Y

The above rate should include all Taxes. This rate will not be changed during the contract period including extension period, [if any].

The contractor has to enclose documentary proof of the statutory contribution and deductions such as ESI, EPF, GST etc has been duly deposited. Bills will not be entertained without the above.

The manpower may increase depending on the workload and future requirements; the contractor should be prepared to deploy accordingly in the respective areas.

The rates shouldn‟t be quoted without keeping in view the central minimum wages and the prospect of periodic review of the same, as applicable under the labour laws.

N.B.:

All the bidders must go through with “Specification of Diet” before quoting a price.

Rate is to be quoted for all items. No unusually low rate or any rate higher than MRP should be quoted.

I/We have gone through the Terms & Conditions as stipulated in the tender enquiry document and confirm to accept and abide by the same. I/We undertake that the information given in this tender are true and correct in all respect. Signature of the bidder


1 (Terms & Conditions) 4-12 4 Annexure –2 (Scope - ESIC

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