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9$9$ \ed`edgofmod Cuofmwoz Zwowmzwmc

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zm`no& god neniuow auiud`od odwoyo ckdze| god wecdmc }od` ogo udwuc

ned`ogocod |eyiomcod |ykzez$ Zozoyod |ed`edgofmod |ykzez zwowmzwmc

weyuwono ogofoa ned`ogocod |ed`uyod`od weyaogo| roymozm owou cezofoaod.

cezofoaod |ykzez$ Zefomd mwu& wuhuod uwono gofon |ed`edgofmod |ykzez

zwowmzwmc ogofoa nedgeweczm ogod}o |ed}eioi cauzuz !ozzm`doife jouze

owouz|ejmof jouze- gofon roymozm owou cezofoaod |ykzez nefofum odofmzmz gowo goym

nozo fofu nou|ud nozo nedgowod`$ Roymozm |ykzez zedgmym weygmymgoym guo nojon

|ed}eioi& }omwu |ed}eioi unun !yodgkn jouze owou jknnkdjouze- }od` zugoa

nefecow |ogo |ykzez& god |ed}eioi cauzuz !ozzm`doife jouze owou z|ejmof

jouze- }od` neyu|ocod cezofoaod }od` ieyfeimaod$ Mgeofd}o& aod}o |ed}eioi

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weyzeiuw$

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|od`zo |ozoy$

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?$ \ykzez nenmfmcm zwoimfmwoz }od` ocod nenud`cmdcod ky`odmzozm go|ownen|yegmczm |eymfocu |ofmd` wmgoc udwuc hod`co |edgec$

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goym |ogo |ykzez }od` nenmfmcm |ed}eioi cauzuz$ Roymoimfmwoz }od`

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7$ \ykzez }od` nen|ud}om |ed}eioi cauzuz neyu|ocod |ykzez }od`wmgoc zwoimf god nenmfmcm cezofoaod }od` ieyfeimaod }od` aoyuz gmwuwu|

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gm`udocod udwuc cezezuomod ged`od z|ezmbmcozmd}o$ \ed`edgofm cuofmwoz

|ykzez zw ow mz wmc ud wuc go wo ow ymiuw md m gm`udocod zeio`om |ed``odwm

|ed`edgofm cuofmwoz |ykzez zwow mzwmc udwuc gowo roymoief$ Aof mdm go|ow

weyhogm o|oimfo |ed`ucuyod ze|eywm cezofoaod poydo& ogod}o io`mod }od` amfod`&

god zeweyuzd}o wmgoc go|ow gmucuy$ Zefomd mwu& gofon |ewo |ed`edgofm cuofmwoz

|ykzez zwowmzwmc udwuc gowo roymoief aoyuz gmamwud` zenuo coyocweymzwmc cuofmwoz

udwuc go|ow gmiuow |ewo |ed`edgofm yowo.yowo |ykzez nou|ud wmd`cow ceocuyowod

|ykzez$ Nmzofd}o& gofon |eyuzoaood weygo|ow coyocweymzwmc cuofmwoz ze|eyw m

|odhod`& feioy& gmonewey& `kyezod& god zeweyuzd}o& noco aoyuz gmiuow |ufo

?

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|ogo zmwuozm gm nodo ucuyod zon|efieyroymozm$ Cowe`kym fomd goym |ewo |ed`edgofm

cuofmwoz |ykzez udwuc gowo owymiuw mdm ieycom wod ged`od cknimdozm

cewmgoczezuomod ieygozoycod ikikw$ Ikikw mdm gm|ed`oyuam kfea iod}oc

zegmcmwd}o cewmgoczezuomod$ Hedmz |ewo |ed`edgofm weyzeiuw gmzeiuw ged`od

u.jaoyw owou geneymw jkdwykf jaoyw$

9$9$?$?$ \ewo \ed`edgofm \yk|kyzm Cezofoaod !|.jaoyw- god Iod}ocd}o

Cezofoaod !d|.jaoyw- Gofon Zon|ef

\ed`edgofm |yk|kyzm cezofoaod !|.jaoyw- god iod}ocd}o cezofoaod !a|.jaoyw-

gm`udocod udwuc ned`ewoaum o|ocoa jojow |ykguc }od` gmaozmfcod nozma

gofon iowoz }od` gmz}oyowcod$ Udwuc |ewo |ed`edgofm |yk|kyzm god iod}oc

gm`udocod imfo cmwo nenocom ucuyod jojow ieyu|o |yk|kyzm |ykguc jojow gofonzewmo| zon|ef }od` gmonimf$ Imfo zon|ef }od` gmonimf udwuc zewmo| cofm

nefocucod kizeyrozm hunfoad}o zono noco cmwo go|ow ned``udocod |ewo

|ed`edgofm |yk|kyzm cezofoaod !|.jaoyw- nou|ud iod}ocd}o cezofoaod !a|.

jaoyw-$ Donuy imfo zon|ef }od` gmonimf ieyroymozm udwuc zewmo| cof m

nefocucod kizeyrozm ieyuioa.uioa hunfoad}o owou nenod` |eyuzoaood

weyzeiuw ocod nefocucod ?

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?0

9$9$?$9$ \ewo \ed`edgofm Udwuc Iod}ocd}o Cezofoaod Gofon Zowu Udmw

\ykguc

\ewo |ed`edgofm mdm gm`udocod udwuc ned`ogocod |ed`uhmod weyaogo|

cuofmwoz |ykzez |ykguczm ged`od ned`ewoaum iod}ocd}o cezofoaod |ogo zowu udmw

|ykguc zeio`om zon|efd}o$ Iegod}o& udwuc hunfoa zon|ef }od` ckdzwod go|ow

gm`udocod |ewo |ed`edgofm iod}ocd}o cezofoaod gofon zowu udmw |ykguc }od`

zono owou |ewo.|ewo |ed`edgofm j !j.jaoyw- nou|ud |ewo |ed`edgofm u !u.

jaoyw-& wewo|m o|oimfo zon|ef }od` gmonimf ieyroymozm owou nenod` zefuyua

|ykguc }od` gmaozmfcod ocod gmuhm& noco gm`udocod |ewo |ed`edgofm iod}ocd}o

cezofoaod gofon zowu udmw |ykguc }od` ieyiego owou |ewo |ed`edgofm u !u.jaoyw-$

Jojow |ykguc }od` gmuhm ged`od ned``udocod |ewo |ed`edgofm j !j.jaoyw- god

|ewo |ed`edgofm u !u.jaod- mdm nmzofd}o ned`ewoaum hunfoa ieyjoc |ogozeimgod` wenikc& ned`ewoaumhunfoa cezofoaod |enozod`od zecyou| |ogo$

nkimf& god zeio`omd}o$

9$9$9$ \ed`eywmod \ed`edgofmod Cuofmwoz \ykzez Zwowmzwmc Udwuc Gowo

Roymoief

\ed`edgofmod cuofmwoz |ykzez zwowmzwmc udwuc gowo roymoief zeymd`cofm

gmzeiuw zeio`om newkge |ewo |ed`edgofm !jkdwykf jaoyw- udwuc gowo roymoief$

Newkge mdm gm`udocod udwuc ned``onioycod roymozm owou |ed}mn|od`od }od`

weyhogm |ogo cejedgeyud`od nenuzow god |ed}eioyod kizeyrozm$ Newkge

mdm hu`o go|ow nedudhuccod o|ocoa |ykzez gofon ckdgmzm zwoimf owou

wmgoc$ Gofon |ewo |ed`edgofm !jkdwykf jaoyw- zeymd`cofm weyhogm cecojouod

odwoyo iowoz |ed`edgofm ged`od iowoz z|ezmbmcozm$ \oyo coy}opod ocod ieyeoczm

weyaogo| cewmgoczezuomod |ykguc coyedo iowoz z|ezmbmcozm gm wkck& wewo|m neyeco

wmgoc ocod ieyeoczm weyaogo| iowoz |ed`edgofm coyedo owuyod iowoz

|ed`edgofmod wmgoc gm|eycedofcod zejoyo hefoz$ Zenedwoyo mwu& gofon |ykzez

|ed`edgofmod& |ewo |ed`edgofm zwowmzwmc nedgeweczm ogod}o zeioi cauzuzgofon cewmgoczezuomod }od` weyhogm$ O|oimfo gowo zon|ef ieyogo gm fuoy iowoz

|ed`edgofm& noco gowo zon|ef weyzeiuw gmzeiuw ieyogo gm fuoy iowoz |ed`edgofm

zwowmzwmc!kuw kb zwowmzwmjof jkdwykf-$ Zeiofmcd}o& o|oimfo gowo zon|ef ieyogo gofon

iowoz |ed`edgofm zwowmzwmc!mdzwowmzwmjof jkdwykf-$ \ykzez }od` gmzeiuw ieyogo gofon

iowoz |ed`edgofm zwowmzwmc weyzeiuw gmcowocod ieyogo gofon ckdgmzm zwoimf

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9$:$ GebmdmzmZmq Zm`no

Iod}oc zecofm gebmdmzm ned`edom Zmq Zm`no& donud gmzmdm ocod gmcuwm|

ieieyo|o zoho gmodwoyod}o ogofoa zeio`om ieymcuw 8

?$ Zmq zm`no ogofoa wuhuod }od` aon|my zen|uydo gofon neneduam

|eyz}oyowod |efod``od$ \ogo gozoyd}o gebmdmzm mdm ocuyow coyedo mzwmfoa )zmq

zm`no) zedgmym neyuhuc ce|ogo woy`ew cmdeyho k|eyozm }od` gmucuy zejoyo

zwowmzwmc ged`od$ aod}o :&7 jojow !Gebejw- udwuc zewmo| ? huwo cofm

ocwmbmwoz owou |efuod` }od` ogo$

9$ Zmq zm`no ogofoa zeio`om uzoao )|eyuioaod iugo}o) zu|o}o |eyuzoaoodogo |ogo ce|uozod |efod``od& |ykbmwoimfmwoz& god go}o zomd` }od`

feima iezoy$

:$ Zmq zm`no ogofoa zeiuoa zmzwen }od` ckn|yeaedzmb god bfeqzmief udwucnedjo|om& nen|eywoaodcod& god nenoczmnofcod zuczez.zuczez imzdmz$

7$Zmq zm`no ogofoa |ogo gozoyd}o zuowu wuhuod cuofmwoz |ykzez&gmnodozm`no ogofoa wkfoc ucuy |edwmd` goym roymoief gofon |ykzez$

5$ Zmq zm`no ogofoa zwyowe`m weykikzod goym |maoc nodohened }od`nenud`cmdcod goym |maoc |eyuzoaood udwuc zejoyo gyozwmz nedmd`cowcod

cmdeyho neyeco ged`od joyo neyodjod` god nenkdmwky ocwmrmwoz

imzdmz aoymod zegenmcmod yu|o zeamd``o& joyow go|ow gmnmdmnofcod god

ce|uozod |efod``od gmwmd`cowcod$

9$7$ ZehoyoaZmq Zm`no

Zmq zm`no !2- neyu|ocod zuowu newkge |edmd`cowod cuofmwoz gyonowmc }od` |ogo

opofd}o gmceniod`cod gm |eyuzoaood nodubocwuy ieydono Nkwkykfo Jkn|od}

|ogo woaud ?=12 }od` cenugmod gmceniod`cod zejoyo |ezow kfea

|eyuzoaood @edeyof Efejwymj$ Nkwkykfo ogofoa |eyuzoaood }od` nedodoncod

ckdze| }od` wefoa ned}eioy ce gofon zmzwen nodohened ckn|yeaedzmb$

Io`m nkwkykfo zmq zm`no wefoa nenieymcod houa feima iod}oc zuowu joyo

}od` zegeyaodo god ckdzmzwed udwuc nefojoc god ned`eniodgmd`cod

cmdeyho ged`od |eyz}oyowod |efod``od !ucuyod zmq zm`no- god zeiuoa woy`ew

onimzmuz goym cuofmwoz }od` zen|uydo zejoyo |yocwmc !wuhuod zmq zm`no-$ Newkge

mdm gmceniod`cod udwuc nedhopoi wodwod`od ioapo wmgoc iedoy udwuc

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Zmq zm`no neyu|ocod newkge }od` weyzwyucwuy god $bojw.iozeg }od` neyu|ocod

|edeyo|od owou o|fmcozm newkge zwowmzwmc gofon |ykzez imzdmz udwuc nedmd`cowcod

ebmzmedzm k|eyozmkdof }od` ieyocmiow |ogo |edmd`cowod dmfom ky`odmzozm$ Bkcuz

goymzmq zm`no ogofoa8

\ed`uyod`od j}jfe wmne \ed`uyod`od hunfoa |ykguc jojow Ce|uozod |efod``od

Zmq zm`no nenmfmcm guo oywm |edwmd` }omwu 8

?$ Zmq zm`no zeio`om bmfkzkbm nodohened$Zmq zm`no neyu|ocod ce`mowod }od` gmfocucod kfea zenuo

od``kwo |eyuzoaood owou ky`odmzozm }od` nedhogm iugo}o god zezuom

ged`od rmzmgod nmzm |eyuzoaood ged`od wuhuod nedmd`cowcod ebmzmedzm

|ykzez imzdmz god nenuozcod cemd`mdod ckdzuned owou

|efod``o d& zeamd``o nedmd`cowcod dmfom |eyuzoaood$

9$ Zmq zm`no zeio`om zmzwen |ed`ucuyod$Zmq zm`no zezuom ged`od oywm zm `no& }od` ieyoywm ieygmzwymiuzm

owou |ed}eioyod !roymozm- goym yowo.yowo !neod- goym zuowu |ykzez owou

|ykzeguy$ Zmq zm`no gmmn|fenedwozmcod udwuc nen|eycejmf roymozm$

Zmq zm`no zeio`om zmzwen |ed`ucuyod ned``udocod gehejw |ey nmffmkd

k||kywudmwmez !G\NK- zeio`om zuowu |ed`ucuyod$ G\NK neyu|ocod

zuowu ucuyod }od` iomc io`m cuofmwoz zuowu |ykguc owou|ud |ykzez& zeioi

ieyckyefozm fod`zud` ged`od jojow& imo}o god pocwu weyiuod`$ Ged`od

ned``udocod woief ckdreyzm ||n god Zm`no noco ocod ged`od nugoa

ned`ewoaum wmd`cowzm`do god G\NK$

Weygo|ow 2 oz|ec cudjm }od` |eyfu gm|eyaowmcod gofon ckdze|zmq zm`no& }omwu8

?$ Mgedwmbmcozm |efod``od$9$ Mgedwmbmcozm |ykguc$:$ Mgedwmbmcozm ceiuwuaod gofon nen|ykguczm |ykguc udwuc |efod``od$7$ Gebmdmzmcod |ykzez$5$ Amdgoycod cezofoaod gofon |ykzez god amfod`cod |enikykzod }od` ogo.

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9:

JW_ mdgmrmguof goym |ykzez mdguzwym weyaogo| dmfom z|ezmbmcozm woy`ew zeiezoy ?&5

zm`no& zeamd``o ocod ned`aozmfcod :&7 G\NK$ \ykzez zmq zm`no

ged`od gmzwymiuzm dkynof }od` ned`mxmdcod dmfom yowo.yowo |ykzez iey`ezey

?&5 zm`no goym dmfom z|ezmbmcozm woy`ew cuofmwoz }od` gmmd`mdcod kfea

|efod``od

Ioaod iocoy zmzwenzmq zm`no ogofoa |ed`ewoauod ocod ceiuwuaod |efod``od god

|ed`ucuyod }od` ebecwmb& nezmd }od` gm`mdmocod weygmym ofoz wm`o efened gozoy&

}omwu zenuod}o ieybkcuz |ogo |ykzez ky`odmzozm$ Wm`o$ zwyowe`mzmq zm`no 8

?$ \eyiomcod |ykzez !\ykjezz Mn|ykrenedw- 8nedenucod zkfuzm udwucnedjo|om woy`ew$ Aof mdm gmfocucod udwuc ned`amfod`cod ocoy |ed}eioi

nozofoa |ogo cmdeyho uzoao$ Gmzeiuw hu`o Jkdwmdukuz Mn|ykrenedw

!|eyiomcod ieycezmdoniud`od-& Mdjyenedwof Mn|ykrenedw !|eyio mcod

wonioaod-&Comxed !|eyiomcod ieycezmdoniud`od nkgef He|od`-$

9$ Gezomd ufod` \ykzez !\ykjezz Gezm`d + Yegezm`d- 8 neniod`ud imzdmz}od` feima iofc$ Wuhuod |ykzez mdm iucod udwuc ned}ezuomcod zuowu |ykzez

wewo|m jedgeud` neden|owcod zuowu |ykzez !zeio`mod |ykzez- ged`od

|ykzez }od` ioyu$ Hu`o zeymd` gmzeiuw ged`od )Gezomd zmq zm`no)& }omwu

|ymdzm|.|ymdz m| zmq zm`no gm`udocod udwuc neniuow |ykguc owou hozo

io yu }od` ie yauiud`od eyo w ge d`od ceiu wuaod |e fo d``od godgmrofmgozmcod ged`od gowo zeywo |ed`uhmod$

:$ Nodohened \ykzez !\ykjezz Nodo`enedw- 8 mdbyozwyucwuyce|enmn|mdodzmq zm`no$ Aof mdm ieyzmbow erkfuzmkdey coyedo nefmiowcod

|eyuioaod goym cezofoaod god oyoa bud`zm amd``o |enoaonod god

|enugoaod |ykzez& }o d` ne yu|o co d ofm yod ce yh o }od` nefmio wcod

dmfom |efod``od god |ene`od` zoaon$ \ogo nodohened |ykzez mdm&

ceimhocod god newkge zmq zm`no nedhogm io`mod }od` ned}owu gofon

nedhofodcod uzoao }omwu 8

o$ \ykzez gmjowow god gmowuy )edg.wk.edg) god wod``ud` hopoi gmiuowzegenmcmod yu|o udwuc nedhonmd ogod}o nodohened |ykzez fmdwoz

bud`zmkdof !Jykzz.Hudjwmkdof- }od` cymwmz$

i$ Ceiuwuaod |efod``od gmoywmcod zejoyo hefoz god nuwocamy

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fofu ieyuioa nedhogm \GZO$ Zmcfuz \GZO Zaepaoyw.Genmd` mdm gm`udocod

udwuc nen|efohoym god nen|eyiomcm |ykzez$ Zeiedoyd}o |edgecowod

\GZO mdm jedgeyud` ieykymedwozm |ogo nodohened goym zmcfuz ozfm

Zaepaoyw }od` ieybkcuz |ogo |ykguczm god |eyeco}ozood$ Zmcfuz mdm

zezuom udwuc fmd`cud`od }od` zwoimf$ Coyedo }od` gmhofodcod ogofoa

zenuo yedjodo }od` gm|eyiomcm zejoyo ckdwmdu god nen|efohoym aozmf }od`

gm|eykfea imfo& yedjodo weyzeiuw gmfoczodocod god cenugmod ned`uioa

yedjodo weyzeiuw$ Hogm \GZO mdm gmod``o| wmgoc ieyaozmf udwuc gmweyo|cod

|ogo zmzwen }od` houa feima ckn|fecz$

9$2$9$ Nkgef GNOMJ$

Zefomd nkgef gmowoz& hu`o gmcedof fmno boze zmcfuz |eyiomcod }omwu

GNOMJ !Gebmde+ned`mgedwmbmcozm& Neozuye+ned`ucuy& Odof}xe+ned`odofmzmz&

Mn|ykre+nen|eyiomcm& Jkdwykf+ned`edgofmcod-$ Wmdhouod zwyowe`m |eyiomcod

|ykzez |ogo nkgef GNOMJ& }omwu 8

?$ Ge bmde 8 Neyu|ocod fod`coa k|eyozmkdof |eywono gofon |yk`yon|edmd`cowod cuofmwoz zmq zm`no$ \ogo woao| mdm nedgebmdmzmcod aof.aof

}od` weycomw ged`od8 cymweymo |enmfmaod |yk}ec zmq zm`no& |eyod god

wod``ud` hopoi goym kyod`.kyod` }od` ocod weyfmiow gofon |yk}ec

zmq zm`no&|ykzez.|ykzez cudjm gofon |yk}eczmq zm`no& ceiuwuaod z|ezmbmcozm

goym |efod``od& god |eyd}owood wuhuod |yk}eczmq zm`no$

9$ Neozuye 8 Neyu|ocod fod`coa k|eyozmkdof ceguo jfowon |yk`yon|edmd`cowod cuofmwoz zmq zm`no$ Weygo|ow wm`o aof |kckc }od` aoyuz

gmfocucod gofon woao| mdm }omwu 8 nenmfma owou nededwucod coyocweymzwmc

cuofmwoz cudjm owou JW_ !Jymwmjof Wk _uofmw}-& ned`eniod`cod yedjodo

|ed`un|ufod gowo& god |ed`ucuyod cmdeyho zecoyod $

:$ Odof}xe 8 Neyu|ocod fod`coa k|eyozmkdof cewm`o gofon |yk`yon|edmd`cowod cuof mwoz zmq zm`no$ \ogo woao| mdm ocod ned`edowmzoco|oimfmwoz goym |ykzez$

7$ Mn|ykre 8 Neyu|ocod fod`coa k|eyozmkdof ceen|ow gofon |yk`yon|edmd`cowod cuofmwoz zmq zm`no$ \ogo woao| mdm ocod gmfocucod mgedwmbmcozm

|ed}eioi jojow cym wmz& neyodjod` |eyiomcod zezuom aozm f mgedwmbmcozm&

cenugmod focucod |eyiomcod ged`od ned`mn|fenedwozmcod zuowu

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ned`amfod`cod fod`coa.fod`coa |ykzez& }od` wmgoc |ykgucwmb& zeymd`

ie yb kcu z |ogo |e d`ucuy od ioyu & go d ne yu|oco d wecd kf k` m ud wuc

|edmd`cowod cuofmwoz neduhu woy ewzmq zm`no$

`$ Jkzw Kb' \kky _uofmw} !JK\_- 8 Ogofoa imo}o ce`o`ofod cuofmwoz}od` gm`udocod zeio`om zeio`om |oyonewey udwuc nefmaow

|ykgucwmbmwoz zuowu |ykzez }od` nedeyo|cod newkge zmq zm`no$ JK\_

neniuow ieyio`om imo}o }omwu imo}o ioaod iocu& imo}o wedo`o ceyho&

imo}o wedo`o fmzwymc owou zuniey wedo`o fomdd}o god imo}o cezen|owod$

a$ \yk|kywmkd Gebejwmre 8 Neyuhuc ce|ogo |ejoaod owou |eyzedwozezon|efzon|ef mwen }od` nenmfmcm zowu owou feima gebejw$

m$ Bmdof ]mefg 8 Gmamwud` zeio`om ? gmcuyod`m |yk|kywmkd gebejwmre$Mdbkynozm mdm nenieymwoau ioapo |ejoaod goym udmw wkwof }od` gmaozmfcodgod owou gmcmymn ogofoa ieioz joyow !gebejw byee-$

h$ Gebejw \ey Udmw !G\U-8 Ucuyod mdm neyebfeczmcod hunfoa yowo.yowogoym gebejw& zenuo hedmz& weyaogo| hunfoa wkwof udmw goym udmw }od`

gmhogmcod zon|ef$

c$ Gebejw \ey K||kywudmw} !G\K- 8 nedudhucod |yk|kyzm gebejw owozhunfoa wkwof |efuod` gofon zeio`om cefkn|kc$ Zeio`om jkdwka& hmco

G\K zeiezoy ??95@BBB

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Jkdwka

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05

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

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9=

fmd`cud`od& god zeweyuzd}o$

9$=$:$Gmo`yon Ofmy

Gmo`yon ofmy neyu|ocod gmo`yon }od` nedudhuccod ofmyod owou uyuwod

zuowu |ykzez o wo u |ey mz w mpo $ Gmo `yon we yzeiu w ocod nenugoacod

gofon ned``onioycod zuowu zmzwen& ned`mgedwmbmcozmcod nozofoa& god

nefocucod wmdgocod |ed`edgofmod$ Gmo`yon ofmy hu`o nedudhuccod zmo|o

|efod``od |ogo nozmd`.nozmd` woao|od |ykzez$ Gmo`yon weyzeiuw ocod feima

iomc o|oimfo gmzuzud kfea zuowu wmn& zeamd``o go|ow gmcewoaum zeyod`comod |ykzez

zejoyo hefoz god we|ow$ Wmdgocod |eyiomcod go|ow gmjo|om ged`od

|ed`uyod`od owou |ed}egeyaodood woao|od |ykzez& |ed`cknimdozmod

|ykzez& owou neniuow byecuedzm weyhogmd}o fod`coa owou |ykzez feima ebmzmed$

9$=$7$ \ewo \ed`edgofm !Jkdwykf Jaoyw-

\ewo |ed`edgofm ned``onioycod |eyiomcod cuofmwoz$ \eyiomcod cuofmwoz

weyhogm |ogo guo zmwuozm$ Zmwuozm |eywono ogofoa cewmco |ewo cedgofm gmiuow& |ykzez

gofon ckdgmzm wmgoc zwoimf$ Ckdgmzm }od` gm fuoy iowoz cedgofm weyhogm coyedo zeioi

caozuz!ozzm`doief jouze-& cenugmod gmjoym wmdgocod |eyiomcod |ykzez$

Ckdgmzm ceguo ieycomwod ged`od |ed`uhmod$ \ewo |ed`edgofm we|ow io`m

|ed`onimf ce|uwuzod coyedo nkgef ocod nefmaow }od` iomc god }od`

iuyuc$ \ewo cedgofm nenod` we|ow gofon |ed}efezomod nozofoa nefofum

|eyiomcod cuofmwoz& pofou|ud ogo cefenoaodd}o o|oimfo gm`udocod udwuc

nenkdmwky owou nen|eywoaodcod |ykzez$

9$=$5$Fmno P Zowu A

Fmno P Zowu A ogofoa newkge }od` gm`udocod udwuc nedjoym woau |eynozofoaod

}od` weyhogm zejoyo gewomfg god gmfocucod |eyiomcod$ Ieyu|o ieieyo|o |eywod}ood&

}omwu8 paow& pak& paeye& paed& pa} god akp !o|o& zmo|o& gmnodo& co|od&

ned`o|o god gmnodo- god imozod}o gmzohmcod gofon iedwuc woief& ieymcuw

|edhefozod wedwod` 5P god ?A8

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:?

Ioi :

Ceyod`co \enejoaod Nozofoa

:$?$ Bfkpjaoyw\edefmwmod

O`oy |edefmwmod mdm ieyhofod ged`od zmzwenowmz& noco zeiefund}o |edufmz

neniuow |eyedjodood wedwod` fod`coa.fod`coa |enejoaod nozofoa }od` ocod

gmfofum ze|eywm weyzohm |ogo `onioy :$?$

@onioy :$?Bfkpjaoyw \edefmwmod

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::

:$:$9$ Mgedwmbmcozm Nozofoa

\ogo woao| mdm gmfocucod |ed`mgedwmbmcozmod hedmz jojow god ned`mgedwmbmcozm

|ed}eioi cejojowod |ogo |ykguc ceneho& zeamd``o ged`od ned``udocod newkge

zmq zm`no gmaoyo|cod go|ow nedmd`cowcod |ed`edgofmod cuofmwoz |ykguczm ceneho$

:$:$:$ Zwugm \uzwoco

Zwugm |uzwoco neyu|ocod fod`coa udwuc nedewucod newkge |enejoaod nozofoa$

Zewmo| |enejoaod nozofoa ocod zefofu gmfodgozm kfea zeiuoa newkge }od`

gmod``o| yeferod ged`od nozofoa }od` gmaogo|m$ \ed``udood ckdze|

|ed`edgofmod cuofmwoz zmq zm`no gmaoyo|cod non|u nedon|mfcod wecdmc gozoy

gofon nededwucod bocwky.bocwky }od` iey|ed`oyua weyaogo| cuofmwoz |ykguc

ceneho$ Yebeyedzm }od` nedhogm ojuod zofoa zowud}o coyod`od \ewey Z& \odge&Ykieyw \ Deunod }od` ieyhuguf Wae Zmq Zm`no Po}$

:$:$7$ \ed`un|ufod Gowo

\ogo woao| mdm |ykzez }od` gmfocucod mofoa nefocucod |ed`un|ufod gowo& gmnodo

gowo.gowo weyzeiuw gmgo|owcod goym |eyuzoaood wen|ow |edefmwmod gmfocucod }od`

weygmym owoz kizeyrozm gm fodwom |ykguczm ceneho& |ed`onimfod gowo jojow |ykguc&

|ed`un|ufod gowo nezmd god |ykzez |ykguczm ceneho$

:$:$5$ \ed`kfoaod Gowo

\ed`kfoaod gowo gmfocucod ged`od nefocucod newkge zmq zm`no ged`od

ned``udocod woao|od woao|od gofonzmq zm`no }omwu gebmde god neozuye$

:$:$2$ odofmzmz

Gofon woao|od odofmzmz mdm gmfocucod ged`od nefocucod woao|od gofonzmq zm`no

}omwu odofm}xe zeio`om ieymcuw8

?$ Odofmzmz Zwoimfmwoz \ykzezWoao| mdm gmfocucod udwuc ned`odofmzmz weyaogo| aozmf |ed`kfoaod gowo gofon

|ed`ucuyod zwoimfmwoz |ykzez$ Odofmzmz mdm gmfocucod udwuc ned`ewoaum zehoua

nodo |ykzez }od` gmfocucod |eyuzoaood zugoa zwoimf& zeamd``o go|ow gmwedwucod

bocwky |ed}eioi weyhogmd}o |ykguc jojow$

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:5

9$ \enewood \ykzez Weyaogo| Nezmd ]od` Gm|mfma

Gofon woao| mdm gmfocucod |ed`onowod |ykzez |ogo |ykguczm |ykguc ceneho&

cenugmod nenewocod |ykzez weyzeiuw zejoyo ymdjm ged`od ned``udocod nkgef

gmo`yon ofmy$ Gmo`yon weyzeiuw ocod nenugoacod gofon ned``onioycod zuowu

zmzwen& ned`mgedwmbmcozm nozofoa god nefocucod wmdgocod |ed`edgofmod$

:$7$9$Neozuye

?$ \ededwuod Hedmz Jojow

Gofon woao| mdm gmfocucod |ededwuod hedmz jojow zewefoa |ed`mdgewmbmcozmod hedmz

jojow& hedmz jojow gmwedwucod goym hunfoa jojow }od` zeymd` weyhogm |ogo |ykguc

ceneho gm \W$ Gepamyzw Nedzpeoy Coi$ Zunegod`$

9$ \ed`ucuyod Zwoimfmwoz \ykzez\ed`ucuyod zwoimfmwoz |ykzez gmfocucod udwuc ned`ewoaum cezwoimfod |ykzez

|ykguc ceneho ged`od ned``udocod |ewo cedgofm d\$ \ed`ucuyod mdm

ned``udocod gowo |ed`onowod hunfoa |ykguczm god hunfoa jojow |ogo iufod

Gezeniey 9

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:2

Ioi 7

\ed`un|ufod god \ed`kfoaod Gowo

7$?$ \ed`un|ufod Gowo$

7$?$?$ \ykzez \ykguczm Ceneho$

\ykzez |ykguczm |ykguc ceneho gm \W Gepaymzw Nedzpeoy ocod gmuyomcod zeio`om

ieymcuw8

o-\ykzez \eneymczood Ioaod IocuIoaod iocu |ykguczm ceneho }od` gm`udocod gm \W Gepamyzw Nedzpeoy ogofoa

jon|uyod comd jkwwkd god |kfm}wey }od` gm|eykfea goym zu||fmey$ Zofoa zowu

ce`mowod }od` gmfocucod gofon |ykzez |eneymczood mdm }omwu neneymczo ioaod

iocu o|ocoa nenmfmcm cejojowod god ned`ewoaum ioapo ioaod }od` ocod

gm`udocod wmgoc nenmfmcm cejowowod$

i-\eniuowod \kfo\ykzez |eniuowod |kfo ogofoa fod`coa opof gofon |eniuowod |ykguc ceneho

zewefoa ioaod iocu }od` ocod gm`udocod gmfocucod |ykzez |eneymczood ioaod

iocu zefodhuwd}o |ykzez |eniuowod |kfo& |ykzez |eniuowod |kfo gmzezuomcod

ged`od cemd`mdodzu||fmey$

j-\ykzez Juwwmd`Zewefoa |ykzez |eniuowod |kfo cenugmod gmfocucod |eykzez juwwmd` }omwu

nefocucod |enkwkd`od weyaogo| ioaod iocu ged`od ned``udocod nezmd

juwwmd`$

g-\ykzezzepmd`Ckn|kded }od` wefoa gm|eymczo gm io`mod |ykzez zeiefund}o gmfocucod zepmd`

}omwu ckn|kded jkffoy!ceyoa-& jubb!nodzaeew-& iojc!io`mod iefocod`-&bykdw

!io`mod ge|od-&zfeere !io`mod wod`od-$

e-\ykzez |ed`e|yezod\ogo |ykzez mdm ckn|kded ocod ocod gm |yez ged`od ned``udocod nezmd |yez

}omwu ckn|kded jkffoy!ceyoa-& jubb!nodzaeew-& iojc!io`mod iefocod`-&bykdw

!io`mod ge|od-&zfeere !io`mod wod`od-$

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

25/44

:1

7$?$:$ Gebmde

Gebmde neyu|ocod fod`coa k|eyozmkdof gofon |ededwuod cuofmwozzmq zm`no$ \ogo

woao| mdm ocod gmfocucod |ed`mgedwmbmcozmod |ykguc }od` ieycomwod ged`od

|enmfmaod |yk}eczmq zm`no$

7$?$:$?$Mgedwmbmcozm Jymwmjof Wk _uofmw} !JW_- \ykguc Ceneho$

Aof |eywono }od` gmfocucod gofon gofon nenmfma |yk}ec zmq zm`no ogofoa

ned`mgedwmbmcozm god nen|eymkymwozcod zuniey nozofoa }od` weyhogm$ Udwuc

ned`mgedwmbmcozm |ykguc nodo }od` ocod gmzohmcod |yk}eczmq zm`no noco gmfmaow

|ykguc nodo }od` ned`aozmfcod gebejw owou jojow }od` |ofmd` iezoy$ Aof mdm

gmgucud` ged`od gowo ge|oywened |ykguczm& |eykfeaod hunfoa |ykguczm zeywo

hunfoa jojow |ykguc ceneho bkynof zamyw god jozuof zamyw Hoduoym 9

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

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7 d H.: H!?H- $$ $$$$!9$0-AA >?9?5 . :!=22

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70

Ioi 5

Odofmzmz

5$?$ Odofmzmz Zwoimfmwoz \ykzez

Gofon woao| mdm ocod gmuyomcod ned`edom odofmzmz god |enioaozod weyaogo| o|o

}od` wefoa gmhoioycod |ogo |enioaozod zeiefund}o$ Gowo }od` wefoa

gmcun|ufcod |ogo woao| zeiefund}o ogofoa gowo ned`ucuy cezwoimfod |ykzez

|ykguczm ceneho |eymkge Gezeniey 9

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31/44

7=

@onioy 5$: Dmfom G\NK iufod Hoduoym 9

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

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5?

@onioy 5$5Bmzaikde jojow |ykguczm ceneho

\edhefozod owoz gmo`yonbmzaikde gmowoz ogofoa zeio`om ieymcuw8

Woief 5$? Odofmzmz bocwky |ed}eioi jojow

Bocwky Zui bocwky Odofmzmz

NoweymofComd ckwky

ogod}o ckwkyod }od` neden|ef gm gofofon comd

zeamd``o comd weyzeiuw wmgoc neneduam zwodgoy|eyuzoaood

Comd zkiec

Weygo|ow zkiecod gm gofon comd zeamd``o comd

wmgoc neneduam zwodgoy |eyuzoaood$

nezmd

Zeckdjm fkd``oy

Ogod}o cezofoaod gmgofon |enozod`od zeckjm

zeamd``o nezmd ieyaedwm ieyk|eyozm }od`

ned`ocmiowcod nezmd hoamw wmgoc k|wmnof cewmco

nedhoamw zeamd``o |ykzez iey|ykguczm wmgoczezuom zwodgoy$

\mzou |enkwkd` wmgoc

wohon

Cewmco |enkwkd`od weygo|ow nozofoa }omwu

|mzou |enkwkd` wmgoc wohon zeamd``o cewmco

|ykzez |enkwkd`od weygo|ow |enkwkd`od }od`

wmgoc zen|uydo$

Hoyun |owoa

Ogod}o hoyun |owoa }od` ned`ocmiowcod

ned`ocmiowcod nezmd hoamw wmgoc k|wmnof cewmco

nedhoamw zeamd``o |ykzez iey|ykguczm wmgoc

zezuom zwodgoy$

\mzou iefuiod` wmgoc

wohon

Cewmco |efuiod`od weygo|ow |mzou |efuiod`

codjmd` }od` wmgoc wohon zeamd``o

ned`ocmiowcod |efuiod`od wmgoc zen|uydo$

Zewmd`od nezmd cuyod`we|ow Zuau |ogo nezmd |ed`fmjmd owou |yez aoyuzzezuom hod`od weyfofu |odoz zeamd``o wmgoc

neyuzoc comd$

Newkge Zwodgoy ceyho gmoiomcod Wmgoc gmfocucod}o owou gmfoczodocod}o zwodgoy

ceyho gm |eyuzoaood kfea coy}opod$

Ucuyod wmgoc zezuom Cewmco nefocucod |ed`ucuyod weygo|ow ucuyod

}od` wmgoc zezuom ged`od }od` gm wedwucod kfea|eyuzoaood zeamd``o ucuyod wmgoc zezuom

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5:

i-\ogo nezmd juwwmd`|eyaowmcod |mzou |enkwkd` cewmco zeiefun nefocucod|ykzez juwwmd`&

j- \ogo nezmd |yez zeiefun nefocucod |yez gmfocucod zewwmd`od weyaogo|zuau gm nezmd |yez&

g-\ogo nezmd fuiod` codjmd` gmfocucod |eneymczood weyaogo| |mzou |efuiod`codjmd`&

e-\ogo nezmd |ed`fmjmd gmfocucod |ed`owuyod zuau zeiefun gm`udocod&b- Nefocucod |enefmaoyood |ogo zewmo| nezmd ged`od |eyopowod zejoyo yuwmd

imozod}o gmfocucod zowu iufod zecofm$ \enefmaoyood nezmd ged`od |eyopowod

nezmd zejoyo yuwmd ieywuhuod udwuc ned`uyod`m yezmck ceyuzocod |ogo

nezmd$

`-Nefocucod |eyiomcod ged`od ze`eyo |ogo nezmd }od` ned`ofonmceyuzocod$ \eyiomcod ged`od ze`eyo gmfocucod weyaogo| nezmd }od`

ned`ofonm ceyuzocod coyedo ceyuzocod nezmd ocod zod`ow ned`aoniow

|ykzez |ykguczm$

a-Neneymczo zewwmd`|ogo zewmo| nezmd& |eneymczood weyaogo| zewwmd` nezmdhu`o gmfocucod coyedo zewwmd` }od` cuyod` we|ow go|ow ned``od``u

cefodjoyod |ykguczm$

m- Aoyuz ogo jucu| iod}oc coy}opod }od` cauzuz nen|eyiomcm nezmd }od`yuzoc owou|ud nefocucod |eyopowod$

:$ Newkgeo-Nedzkzmofmzozmcod newkge god zwodgoy ceyho ce|ogo zefuyua coy}opod$

Zkzmofmzozm gmaoyo|cod coy}opod feima nen|eyaowmcod god nefoczodocod

newkge god zwodgoy ceyho& zeamd``o nuwu |ykguc }od` gmaozmfcod zezuom

ged`od zwodgoy nuwu }od` gmaoyo|cod |eyuzoaood$ Zkzmofmzozm gmfocucod

ged`od neneieymcod |ed`oyoaod ce|ogo coy}opod ioyu god neden|efcod

newkge god zwodgoy ceyho weyzeiuw |ogo |o|od |ed`ununod god wen|ow fomd

}od` zeymd` gm cudhud`m coy}opod$

i-Nefocucod mdz|eczm zejoyo yuwmd& md|eczm zejoyo yuwmd gmaoyo|cod go|ownen|eywoaodcod cmdeyho }od` iomc goym coy}opod zeamd``o nuwu |ykguc

}od` gmaozmfcod go|ow weyuz nedmd`cow$

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55

5$7$?$ 5P # ?A

\eyiomcod weyaogo| cejowowod |ykguc ceneho go|ow gmfocucod ged`od neniuow

zuowu |eywod}ood }od` iey`udo udwuc neyedjodocod wmdgocod |eyiomcod gofon

|ykzez |ykguczm ceneho zeamd``o ned`ewoaum fkcozm ocwmrmwoz& uyuwod ocwmrmwoz&

kyod` god uzufod |eyiomcod}o& }od` gmzohmcod gofon woief ieymcuw8

Woief 5$9$ \eyiomcod hedmz jojow ned`ceyuw ged`od ned``udocod 5P #?A

ned`ceyuw

|eywod}ood hopoiod wmdgocod god uzufod

paow!o|o-

o|o }od` aoyuz

gmfocucod;|eyiomcod

nefocucod |eyiomcod ged`od nedhoamw ufod`

Zefofu nenieymcod |ymkymwoz |eyiomcod god

feima wefmwm gofon nedhoamw

pak!z

mo|o-

zmo|o }od`

nefocucod}o;

k|eyowky nezmd

hoamw

k|eyowky nefocucod |ykzez nedhoamw nefocucod |efowmaod weyaogo| k|eyowky

nezmd hoamw zu|o}o go|ow nenieymcod

ceweyon|mfod ce|ogo k|eyowky

paeye!gmnodo-

gmnodo nefocucod

|eyiomcod}o;

gm oyeo nezmd

hoamw

\eyiomcod gmfocucod ged`od gm oyeo nezmd

hoamw }omwu nedhoamw ufod`

Gm|eyfucod nezmd hoamw }od` cuzuz udwuc

nefocucod hoamwod udwuc |ykzez |eyiomcodGmnodo weyhogm

jojowd}o;

Gm io`mod zeyow

comd ceneho

p

aed!co|od-

Co|od gmfocucod}o; \ogo hon ceyho

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |eyiomcod ged`od

nedhoamw ufod`

Nefocucod wmdgocod zeje|owd}o zewefoa

ned`ewoaum owou nedenucod bocwky |ed}eioi

jojow ned`ceyuw

pa}!ned`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoc

zezuom zwodgoy

|eyuzoaood

\ogo io`mod ceneho }od` ned`ofonm

cejojowod ned`ceyuw gmfocucod |eyiomcod

ged`od nefocucod nedhoamw

Nefocucod \ed`opozod aoyuz gmfocucod

ged`od iomc

akp!io`omnodo-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom |ykzeguy

|eywonod cewoaum wen|ow ned`ceyuwd}o iuco hoamwod}o nedhoamw ufod` gm io`mod }od`

nen|ud}om nozofoa comd}o ned`ceyuw

zepocwu nedhoamw hod`od weyfofu nedoymccomd coyedo ocod ned`ocmiowcod comdned`ceyuw

ieymcod |odguod zwodgoy }od` zod`owiey`udo io`m |egknod ce|ogo k|eyowky

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50

Woief 5$7$ \eyiomcod hedmz jojow hoamwod |uwuz ged`od ned``udocod 5P #?A

hoamwod |uwuz

|eywod}ood hopoiod wmdgocod god uzufod

paow!o|

o-

o|o }od` aoyuz

gmfocucod;|eyiomcod

nefocucod |eyiomcod ged`od nedhoamw ufod`

Zefofu nenieymcod |ymkymwoz |eyiomcod god

feima wefmwm gofon nedhoamw

pak!zmo|o-

zmo|o }od`

nefocucod}o;

k|eyowky nezmd

hoamw

k|eyowky nefocucod |ykzez nedhoamw nefocucod |efowmaod weyaogo| k|eyowky

nezmd hoamw zu|o}o go|ow nenieymcod

ceweyon|mfod ce|ogo k|eyowky

paeye!gmnodo-

gmnodo nefocucod

|eyiomcod}o;

gm oyeo nezmd

hoamw

\eyiomcod gmfocucod ged`od gm oyeo nezmd

hoamw }omwu nedhoamw ufod`

Gm|eyfucod nezmd hoamw }od` cauzuz udwuc

nefocucod hoamwod udwuc |ykzez |eyiomcodGmnodo weyhogm

jojowd}o;

?$Io`mod zmzm

zoniud`ododwoyobykdwgod

iejc$

9$io`modhoamwod

iopoabykdw

god iojc$

:$gm io`mod

hoamwodzfeere

paed

!co|od-

Co|od gmfocucod}o\ogo zoow hon

ceyho

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |eyiomcod

ged`od nedhoamw ufod`

Nefocucod wmdgocod zeje|owd}o zewefoaned`ewoaum owou nedenucod bocwky

|ed}eioi jojow

pa}!ned`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoc

zezuom zwodgoy

|eyuzoaood

\ogo io`mod ceneho }od` ned`ofonm

cejojowod hoamwod |uwuz gmfocucod |eyiomcod

ged`od nefocucod nedhoamw

Nefocucod \ed`opozod ged`odo cewow god

iomc

akp!

io`omnodo-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom |ykzeguy

|eywonod cewoaum wen|ow hoamwod |uwuz Zewefoa gmcewoaum iuco hoamwod opofd}o Hoamw ufod` zepocwu nedhoamw hod`od weyfofu nedoymc

comd coyedo ocod ned`ocmiowcod hoamwod

|uwuz god feima aowm.aowm

ieymcod |odguod zwodgoy }od` zod`owiey`udo io`m |egknod ce|ogo k|eyowky

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5=

Woief 5$2$ \eyiomcod hedmz jojow ucuyod wmgoc zezuom ged`od ned``udocod 5P #?A

jojow ucuyod wmgoc zezuom

|eywod}ood hopoiod wmdgocod god uzufod

paow!o|o-

o|o }od` aoyuzgmfocucod;

|eyiomcod

nefocucod |eyiomcod ged`od ned`ucuy ufod`

Zefofu nenieymcod |ymkymwoz |eyiomcod god feima

wefmwm gofon nedhoamw

pak!zmo|o-

zmo|o }od`

nefocucod}o;coy}opod

k|eyowky nefocucod |ed`ucuyod uod` nefocucod |efowmaod weyaogo| coy}opod w

zu|o}o go|ow nenieymcod ceweyon|mfod ce|ogo

k|eyowky

paeye!gmnodo-

gmnodo nefocucod

|eyiomcod}o;

gm oyeo

|ed`ucuyod

\eyiomcod gmfocucod ged`od ned`ucuy ufod`

Gm|eyfucod coy}opod }od` ccuzuz udwuc

nefocucod |ykzez |eyiomcodGmnodo weyhogm

jojowd}o;

?$ucuyod

|odhod` god

feioybykdwgodiojc

9$ucuyod

|odhod` god

feioy zfeere

:$ ucuyod

|odhod` god

feioy ceyoa

paed!imfon

odo-

imfonodo

gmceyhocod wmgoczezuom ged`od

wu`ozd}o;

Neniuwuacodiod}oc pocwu

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |eyiomcod ged`od

nedned`ucuy ufod`

Nefocucod wmdgocod zeje|owd}o zewefoa

ned`ewoaum owou nedenucod bocwky |ed}eioi

jojow

pa}!ned`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoc

zezuom zwodgoy

|eyuzoaood

\ogo io`mod ceneho }od` ned`ofonm cejojowod

ucuyod}o wmgoc zezuom gmfocucod |eyiomcod ged`od

nefocucod nedhoamw

Nefocucod \ed`opozod aoyuz gmfocucod ged`od

iomc

akp!

io`omnod

o-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom

|ykzeguy

|eywonod cewoaum gm iefoa nodo ucuyod }od`wmgoc zezuomd}o

Ucuy ufod`

\enkwkd`od god nedhoamw Zepocwu |ed`ucuyod feima wefmwm owou

coyo}opod wou ucuyod god wefeyodzm gofon

ucuyod}o

ieymcod |odguod zwodgoy }od` zod`ow iey`udoio`m |egknod ce|ogo k|eyowky

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2?

Woief 5$1$ \eyiomcod hedmz jojow comd weyfm|ow ged`od ned``udocod 5P #?A

jojow comd weyfm|ow

|eywod}ood hopoiod wmdgocod god uzufod

paow!o

|o-

o|o }od` aoyuzgmfocucod;

|eyiomcod

nefocucod |eyiomcod ged`od nedhoamw ufod`

Zefofu nenieymcod |ymkymwoz |eyiomcod god

feima wefmwm gofon nedhoamw

pak!zmo|o-

zmo|o }od`

nefocucod}o;

k|eyowky nezmd

hoamw

k|eyowky nefocucod |ykzez nedhoamw nefocucod |efowmaod weyaogo| k|eyowky

nezmd hoamw zu|o}o go|ow nenieymcod

ceweyon|mfod ce|ogo k|eyowky

paeye!gmno

do-

gmnodo nefocucod

|eyiomcod}o;

gm oyeo nezmd

hoamw

\eyiomcod gmfocucod ged`od ned``udocod

nezmd hoamw io`mod goym ceneho }od` weygo|ow

comd weyfm|ow

Gm|eyfucod nezmd hoamw }od` cauzuz udwuc

nefocucod hoamwod udwuc |ykzez |eyiomcodGmnodo weyhogm

jojowd}o;

?$Gm io`modzon|md` god

iopoabykdw

9$gmio`mod

zon|md` god

iopoa iojc

:$gmio`mod

uhud`zfeere

paed!co|od-

Co|od gmfocucod}o\ogo zoow hon

ceyho

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |eyiomcod ged`od

nedhoamw ufod`

Nefocucod wmdgocod zeje|owd}o zewefoa

ned`ewoaum owou nedenucod bocwky |ed}eioijojow

pa}!ned`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoc

zezuom zwodgoy

|eyuzoaood

\ogo io`mod ceneho }od` weygo|ow comdweyfm|o gmfocucod |eyiomcod ged`od

nefocucod nedhoamw

Nefocucod \ed`opozod aoyuz gmfocucod

ged`od iomc

akp!

io`omnodo-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom |ykzeguy

|eywonod cewoaum |kzmzm comd weyfm|owd}o Zewefoa gmcewoaum iuco hoamwod Zewefoa hoamwod}o gm iuco& nedhoamw ufod`

gm io`mod }od` nen|ud}om nozofoa coyedo

comd}o weyfm|ow

zepocwu nedhoamw |eyaowmcod comd zeamd``owmgoc ocod weyhogm comd weyfm|ow

ieymcod |odguod zwodgoy }od` zod`owiey`udo io`m |egknod ce|ogo k|eyowky

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

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2:

Woief 5$?

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25

Woief 5$?9$ \eyiomcod hedmz jojow wmgoc weygo|ow feief ged`od ned``udocod 5P #?A

wmgoc weygo|ow feief

|eywod}ood hopoiod wmdgocod god uzufod

paow!o|o-

o|o }od` aoyuz

gmfocucod;|enozod`od

nefocucod |enozod`od feief

Zefofu nenieymcod |ymkymwoz feima wefmwm gofon

|enozod`od

pak!zmo|o-

zmo|o }od`

nefocucod}o;

k|eyowky nezmd

hoamw

k|eyowky nefocucod |enozod`od feiefged`od nedhoamw

nefocucod |efowmaod weyaogo| k|eyowkynezmd hoamw zu|o}o go|ow nenieymcod

ceweyon|mfod ce|ogo k|eyowky

paeye!gmn

odo-

gmnodo nefocucod

|eyiomcod}o;

gm oyeo nezmd

hoamw

\eyiomcod gmfocucod ged`od ned``udocod

nezmd hoamw

Gm|eyfucod nezmd hoamw }od` cauzuz udwuc

nefocucod hoamwod udwuc |ykzez |eozod`od

feiefGmnodo weyhogm

jojowd}o;Gmio`mod ceyoa

paed!co|od-

Co|od gmfocucod}o\ogo zoow hon

ceyho

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |enozod`od feief

Nefocucod wmdgocod zeje|owd}o zewefoa

ned`ewoaum owou nedenucod bocwky |ed}eioi

jojow ned`ceyuw

pa}!ned`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoczezuom zwodgoy

|eyuzoaood

\ogo io`mod ceneho }od` iefun weygo|ow feief

gm focucod |enozod`od feief

Nefocucod \ed`opozod aoyuz gmfocucod

ged`od iomc god cewow

akp!

io`omnodo-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom |ykzeguy

|eywonod cewoaum wen|ow |enozod`odfeiefd}o

Zewefoa gmcewoaum |ozod` feiefd}o ged`odnedhoamw

ieymcod |odguod zwodgoy }od` zod`owiey`udo io`m |egknod ce|ogo k|eyowky

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20

Woief 5$?7$ \eyiomcod hedmz jojow wmgoc ogo zwmcey ged`od ned``udocod 5P #?A

Wmgoc ogo zwmcey

|eywod}ood hopoiod wmdgocod god uzufod

paow!o|o-

o|o }od` aoyuzgmfocucod;

|enozod`od nefocucod |enozod`od zwmcey

Zefofu nenieymcod |ymkymwoz feima wefmwm

pak!zmo|o-

zmo|o }od`

nefocucod}o;

k|eyowky

bmdmzamd`

k|eyowky nefocucod |enozod`od zwmcey nefocucod |efowmaod weyaogo| k|eyowky

nezmd hoamw zu|o}o go|ow nenieymcod

ceweyon|mfod ce|ogo k|eyowky

paeye!g

mnodo-

gmnodo nefocucod

|eyiomcod}o;gm oyeo bmdmzamd`

\enozod`od gmfocucod gm oyeo bmdzamd` ged`od

nedd`udocod fen

Gm|eyfucod k|eyowky cuzuz owou yuod`od cuzuz

udwuc |enozod`od zwmceyGmnodo weyhogm

jojowd}o;

Gm wen|ow ikq

io`mod owoz

paed!co|od-

Co|od gmfocucod}o\ogo zoow hon

ceyho

Neniuow fono |ykzez |ykguczm ceneho gm

coyedocod aoyuz nefocucod |enozod`od$

Nefocucod wmdgocod zeje|owd}o zewefoa

ned`ewoaum zwmcey wmgoc ogo

pa}!n

ed`o|o-

ned`o|o aoyuz

gmfocucod ;

coyedo wmgoc

zezuom zwodgoy

|eyuzoaood

Aoyuz gmfocucod |enozod`od zwmcey

Nefocucod \ed`opozod aoyuz gmfocucod

ged`od iomc god cewow

akp!

io`omnodo-

io`omnodo joyo

nefocucod

|eyiomcod}o;

zezuom |ykzeguy

|eywonocewoaum zwmcey ogo o|o wmgoc Zewefoa gmcewoaum |ozod` zwmcey ieymcod |odguod zwodgoy }od` zod`ow

iey`udo io`m |egknod ce|ogo k|eyowky

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21

Ioi 2

Cezmn|ufod god Zoyod

2$?$ Cezmn|ufod

Goym aozmf |edefmwmod }od` wefoa gmfocucod& noco |edefmwm ned`onimf cezmn|ufod8

?$ \edefmwm go|ow Ned`ewoaum god ned`mgedwmbmcozm hedmz jojow |ogo |ykgucceneho }omwu ned`ceyuw& hoamwod wmgoc |oz& hoamwod |uwuz& hoamwod fkdjow ucuyod

wmgoc zezuom& hoamwod wmgoc yowo& comd weyfm|ow& ckwky& ogo iedod` gmgofon& wmgoc

ogo zocu& wmgoc ogo feief& zofoa ikq god zwmcey god wmgoc ogo zwmcey$

9$ Gofon |edefmwmod mdm |edefmwm go|ow Ned`mgedwmcbmcozm |ed}eioi jojow |ogo

|ykguczm ceneho }omwu8

?$ Ned`ceyuw\ogo jojow mdm ogod}o comd }od` ned`ceyuw coyedo iecoz hoamwod owou ogo

zeyow comd }od` wmgoc |oz coyedo woymcod owou `kyezod zeamd``o

ned`ocmiowcod comd wmgoc yo|ma god iey`efkniod`$

9$ Hoamwoz Wmgoc \oz\ogo jojow mdm ogod}o hoamwod }od` wmgoc |oz owou ogod}o hoamwod }od`

nefeimam iowoz ucuyod }od` ned`ocmiowcod ogod}o hoamwod }od` }od`

nefeimam ucuyod god iowoz$

:$ Hoamwod \uwuzJojow }od` weyhogm coyedo ogod}o iedod` hoamwod wey|uwuz zeamd``o go|ow

ned`ocmiowcod hoamwod }od` gmaozmfcod |uwuz god nedhogm nugoa fe|oz

hoamwod}o$

7$ Hoamwod Fkdjow\ogo jojow mdm ogod}o hoamwod ogod}o io`mod goym hofuy hoamwod }od`

gmwedwucod weyfepow udwuc gmhoamw zeamd``o go|ow ned`ocmiowcod hoamwod

}od` gmaozmfcod nugoa fe|oz hoamwod}o$

5$ Ucuyod Wmgoc Zezuom\ogo jojow mdm ogod}o ucuyod }od` wmgoc zezuom ged`od }od` wefoa gm

wedwucod zeamd``o weygo|ow io`mod |ogo ceneho }od` ucuyod}o wmgoc zezuom$

8/2/2019 USULAN PENINGKATAN PENGENDALIAN KUALITAS PRODUK KEMEJA FORMAL DENGAN MENGGUNAKAN METODE SIX SI

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0

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09

weyaogo| nuwu |ykguc }od` gmaozmfcod kfea |eyuzoaood$zodczm }od`

gmieymcod go|ow ieyu|o we`uyod god zuyow |eymd`owod$

2$9$Zoyod

Zewefoa gmgo|owcod cezmn|ufod goym |edefmwmod }od` wefoa gmfocucod gofon

|ed}uzudod fo|kyod wu`oz ocamy mdm& noco |edufmz md`md nenieymcod zoyod zeio`om

ioaod |eywmniod`od io`m |eyuzoaood gofon nedmd`cowcod |ed`edgofmod cuofmwoz

|ykguc }od` gm aozmfcod& ogo|oud zoyod weyzeiuw ogofoa8

\maoc |eyuzoaood go|ow nedeymno cefuaod god nozucod coy}opod& cenugmodgmfodhuwcod ged`od nedjoym |enejoaod nozofoad}o udwuc ze`eyo gmfocucod

|eyiomcod }od` go|ow nedmd cowcod cmdeyho coy}opod god |eyuzoaood$

Udwuc uzufod woao| |eyiomcod zeiomcd}o gmmn|fenedwozmcod god focucod

|eyiomcod zejoyo weyuz nedeyuz$

Aof fomd }od` go|ow gmhogmcod zoyod udwuc |eyuzoaood }omwu wmgoc ned`od``o|cejmf zuowu nozofoa gmgofon |ykzez |ykguczm& zeioi aof mdmfoa }od` zeymd`

ned`ocmiowcod cejojowod weyaogo| |ykguc ceneho$

Udwuc |edefmwmod zefodhuwd}o go|ow gmfocucod |edefmwmod zmq zm`no fodhuwod&ze|eywm Gezm`d Kb Eq|eymnedw udwuc ned`uhm god ned`k|wmnozm cmdeyho

zeiuoa |ykzez

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GOBWOY \UZWOCO

?$ \odge& \ewey Z$ Ykieyw \& Depnod& Ykfodg Y& Jorodo`a$ !9