PHE Tower - 17 Floor Jl. Letjen T.B. Simatupang Kav. 99 ...phe-wmo.com/doc/1_SRPHEWMO2016.pdf ·...

PT Pertamina Hulu Energi WMO

PHE Tower - 17 FloorJl. Letjen T.B. Simatupang Kav. 99Jakarta 12520, IndonesiaPhone: +62-21-2954 7500Fax : +62-21-2954 7986

2016Laporan KeberlanjutanSustainability Report

ENGAGING Stakeholders, PErformING Better

Melibatkan Pemangku Kepentingan, Kinerja Lebih Baik

ENGAGING STAKEHOLDERS,PERFORMING BETTERMelibatkan Pemangku Kepentingan, Kinerja Lebih Baik

Dalam kondisi yang penuh tantangan, kami bergandeng tangan dengan segenap pemangku kepentingan untuk mencapai target. Dengan menerapkan kerja ikhlas, cerdas dan profesional, perencanaan yang detail, dan disertai tanggung jawab penuh, kami percaya, PHE WMO bersama segenap pemangku kepentingan akan mencapai tujuan hasil kerja yang lebih baik dari waktu ke waktu.

In the condition full of challenges, we joined hands with all stakeholders to achieve our target. With sincere, intelligent and professional work, detailed planning, and full responsibility, we believe that PHE WMO together with all stakeholders will achieve our goal with better outcome from time to time.

Daftar IsiTable of Contents

Contents

Pencapaian KinerjaPerformance Achievements

PenghargaanAwards

Dari Kami Untuk AndaFrom Us to You

Profil LaporanReport Profile

Profil PerusahaanCompany Profile

Komitmen Tata Kelola BerkelanjutanSustainable Governance Commitment

2

4

6

10

14

22

Mempertahankan Tingkat ProduksiMaintaining Production Level

Ketenagakerjaan dan Hak Asasi ManusiaEmployment and Human Rights

Pemberdayaan MasyarakatCommunity Empowerment

Tanggung Jawab ProdukProduct Responsibility

Melestarikan LingkunganPreserving Environment

Daftar Istilah dan SingkatanGlossary and Abbreviations

Indeks Isi GrI G4 dan ISrS 8th 15.3GRI G4 Index and 8th ISRS 15.3

Lembar Umpan BalikFeedback Form

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96

102

132

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141

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2016 Sustainability Report

PENCAPAIAN KINERJA Performance Achievements

Kinerja EkonomiEconomic Performance

Uraian | Description Satuan | Unit 2016 2015 2014

Produksi Minyak Mentah | Crude Oil Production MBOPD 9.43 13.5 20.3

Produksi Gas Bumi | Natural Gas Production MMSCFD 103.25 103.77 116.6

Total Pendapatan | Total revenuesUSD

330,574,132 421,452,212 635,392,213

Laba Bersih | Net Profit 75,179,387 46,542,474 178,693,650

Kinerja Sosial KemasyarakatanCommunity Social Performance


realisasi Program Kemitraan dan Bina Lingkunganrealization of Partnership and Community Development Program

US$ 563,058 535,646 732,998

Jumlah Penerima ManfaatTotal Beneficiaries

Desa | Village 9 9 9

Jiwa | People 37,024 46,933 43,981

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Laporan Keberlanjutan 2016

Kinerja Sosial KetenagakerjaanEmployment Performance

Uraian | Description 2016 2015 2014

Total Pekerja | Total Employees 568 590 579

Kecelakaan Kerja Fatal | Fatal Work Accident 0 0 0

Total recordable Incident rate 0.00 0.00 0.64

Jumlah Jam Kerja Selamat | Safe Man Hours 15,245,682 10,350,074 5,312,727

Kinerja LingkunganEnvironmental Performance


Peringkat PrOPEr | PrOPEr rating Emas | GoldHijau kandidat Emas

Green with Gold Candidacy

Hijau | Green

Efisiensi Energi | Energy Effeciency GJ 173,463.33 250,865.23 1,560,146.48

Penurunan Emisi | Emissions reduction Ton CO2e 3,712.66 5,168.18 30,204.76

Konservasi Air | Water Conservation m3 23,776.89 22,829.44 20,891.48

Pemanfaatan Sampah | Waste Utilization Ton 10.08 6.67 4.51

Pengurangan Sampah | Waste reduction Ton 4.53 11.89 7.95

Pengurangan Limbah B3 | B3 Waste reduction Ton 41.67 6.19 1.24

Indeks Keanekaragaman Hayati | Biodiversity Index

a. Flora (Mangrove) 3,024 3,157 3,072

b. Fauna (Avifauna) 3.02 3.16 3.07

c. Zeoplankton 2,507 2,461 2,011

d. Fitoplankton | Phytoplankton 2,621 2,706 2.621

e. Makrofauna-beutik | Macrofauna-beutic 1,892 1,694 1,808

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PENGHARGAAN Awards

TanggalDate

Nama PenghargaanName of Award

3 Februari 2016February 3, 2016

Museum rekor Indonesia (MUrI) ‘Perusahaan Oil & Gas Pertama yang memiliki sertifikasi ISO 14064’. MUrI record as the ‘First Oil & Gas Company with ISO 14064 certification’.

8-11 Agustus 2016August 8-11, 2016

Penghargaan 9 Gold, 7 Silver, dan 1 Bronze pada Ajang Penghargaan Continuous Improvement Program (CIP) PHE.9 Gold, 7 Silver and 1 Bronze Awards at the PHE Continuous Improvement Program (CIP) Awards.

23 Agustus 2016August 23, 2016

Penghargaan Patra Nirbhaya Karya Madya dari Kementerian ESDM, sebagai Perusahaan Industri Minyak dan Gas dengan rekor 8.827.291 Jam Kerja Selamat antara 15 November 2013 – 31 Maret 2016.Patra Nirbhaya Karya Madya Award from the Ministry of Energy and Mineral resources, as an Oil and Gas Industry Company with a record 8,827,291 Safe Man-Hours between November 15, 2013 - March 31, 2016.

Oktober 2016October 2016

Penghargaan Career Development Monitoring (CDM) untuk Pengelolaan SDM Award 2016 dari SKK Migas.Career Development Monitoring (CDM) for Human resource Management Award 2016 from SKK Migas.

23 November – 1 Desember 2016November 23 – December 1, 2016

ISrS 8th (International Sustainability rating System) Level 6 Internasional, Meningkat dari yang Sebelumnya ISrS 7th level 4.ISrS 8th (International Sustainability rating System) Level 6 International, Up from the Previous ISrS 7th level 4.

18-25 November 2016November 18-25, 2016

Penghargaan Three Stars (Kategori Tertinggi) pada Forum International Asia Pacific Quality Organization (APQO) di New Zealand.Three Stars (Highest Category) Award at the International Asia Pacific Quality Organization (APQO) Forum in New Zealand.

7 Desember 2016December 7, 2016

PrOPEr Emas dari Kementrian Lingkungan Hidup dan Kehutanan.Gold PrOPEr from the Ministry of Environment and Forestry.

14-16 Desember 2016December 14-16, 2016

Penghargaan 3 Platinum pada Forum Upstream & Innovation Awards 2016.3 Platinum Awards at the Upstream Forum & Innovation Awards Forum 2016.

17 Desember 2016December 17, 2016

Penghargaan Patra Adikriya Bhumi Madya Untuk Penerapan Sistem Manajemen HSE dari Pertamina (Persero).Patra Adikriya Bhumi Madya Award for HSE Management System Implementation from Pertamina (Persero).

Juli 2016July, 2016

Penghargaan Tata Birawa dari Bupati Gresik untuk Ketaatan Pelaporan Pemantauan Lingkungan.Tata Birawa Award from Gresik regent for Environmental Monitoring reporting.

Penghargaan Industri Terbaik dalam Pelaporan dan Pengelolaan Lingkungan dari Gubernur Jawa Timur.Best Industry Award in Environmental reporting and Management from East Java Governor.

Local Hero Awards dari Pertamina untuk Tokoh Lokal yang Berhasil Dibina dalam Pemberdayaan Masyarakat.Local Hero Awards from Pertamina for Local Leaders Successfully Developed in Community Empowerment.

Penghargaan Cinta Karya Nusantara dari Kementerian ESDM atas Komitmen Penggunaan Kandungan Dalam Negeri (Local Content).Cinta Karya Nusantara Award from the Ministry of Energy and Mineral resources for the Commitment of the Use of Domestic Content (Local Content).

Februari 2016February, 2016

Peghargaan dari ESDM sebagai KKKS yang Paling Patuh dalam Penyampaian Data Lifting.Award from Ministry of Energy and Mineral resources as the Most Compliant PSC Contractor in Lifting Data Submission.

Desember 2016December, 2016

Finalist Asia’s Best First Time Sustainability report dari ASrA.Finalist Asia’s Best First Time Sustainability report from ASrA.

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2010-2011

2011-2012

2012-2013

2013-2014

2014-2015

2015-2016

HijauGreenScore: 205

HijauGreen

Score: 481,755 Besar di Cluster EPTop 5 at EP

Cluster

HijauGreen

Score: 467,254 Besar di Cluster EPTop 4 at EP

Cluster

EmasGold

Score: 644,751 Besar di cluster EPTop 1 at EP

Cluster

Hijau & Kandidat

EmasGreen with Gold

CandidacyScore: 528,5

3 Besar di Cluster EP Top 3 at EP Cluster

BiruBlue

Score: 205

Pencapaian PROPERProper Achievement

2011 - 2016

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Para pemangku kepentingan yang kami hormati,

Strategi Menuju Lebih baikStrategi utama kami menghadapi dinamika harga minyak dunia dilandasi pada optimalisasi aset dan sumber daya serta meningkatkan efisiensi. PHE WMO berupaya meningkatkan cadangan migas melalui strategi eksplorasi yang tepat dan meningkatkan profit dengan mengoptimalkan produksi minyak dan gas melalui operational excellence.

Dear stakeholders,

Strategy for the betterOur main strategy to face the dynamics of world oil prices is by optimizing assets and resources as well as improving efficiency. PHE WMO strives to increase oil & gas reserves through appropriate exploration strategies and to increase profit by optimizing oil and gas production through operational excellence.

Situasi ekonomi nasional dan global pada tahun 2016 belum

memperlihatkan perubahan signifikan dibanding tahun 2015.

Harga minyak mentah dunia yang mencapai titik terendah di

awal 2016, yaitu US$27,49/barel, tetap belum mencapai nilai

kewajaran, sehingga PT Pertamina Hulu Energi West Madura

Offshore (PHE WMO) harus cermat dalam melakukan

operasi. Kerja sama dengan seluruh pemangku kepentingan

menjadi kunci utama untuk meraih kinerja yang lebih baik.

The national and global economic situations in 2016 have

not shown any significant change compared to 2015. The

world crude oil prices reached the lowest point in early 2016

at US$27.49/ barrel, which has not reached the fair value,

prompted PT Pertamina Hulu Energi West Madura Offshore

(PHE WMO) to be cautious in performing the company’s

operations. Engaging all stakeholders is believed to be the key

in achieving better performance.

- Sri buDiyani -

- kuncoro kukuh -

Dari Kami Untuk Anda [G4-1]

From Us to You

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Strategi lain adalah meningkatkan kualitas para pekerja serta mengembangkan kompetensi mereka melalui pendidikan dan pelatihan, termasuk sertifikasi keahlian yang berstandar. Selama tahun 2016, PHE WMO menyelenggarakan pelatihan sebanyak 20.920 jam dan diikuti 401 karyawan.

PHE WMO berkomitmen menjadikan lingkungan kerja aman dan sehat bagi para pekerja, dengan menerapkan OHSAS 18001 serta ISO 14001:2005 Environmental Management System. Selama tahun 2016, PHE WMO tidak dihadapkan pada kasus kecelakaan kerja fatal dan mencatat 15,2 juta jam kerja selamat.

Kami juga menerapkan praktik-praktik terbaik operasi dan produksi migas, dengan mengelola dan menjaga kelestarian lingkungan. Sejak tahun 2015, PHE WMO memberlakukan kebijakan konservasi air dengan target mengurangi total volume pemanfaatan air sebanyak 10% setiap tahun. PHE WMO memiliki kawasan konservasi mangrove dalam upaya melakukan restorasi dan perlindungan habitat di area konservasi mangrove Gresik dan di Kabupaten Bangkalan, Madura.

PHE WMO berupaya menurunkan emisi GrK dengan target 3% dari emisi yang dihasilkan tahun 2015. Demikian pula dengan pengelolaan limbah, kami memastikan tidak ada limbah yang mengandung bahan beracun dan berbahaya (B3), serta tidak ada air terproduksi yang mencemari lingkungan maupun badan air.

Other strategies are improving the quality of employees and developing their competencies through education and training, including standard certification of competencies. During 2016, PHE WMO conducted 20,920 training hours and attended by 401 employees.

PHE WMO is committed to creating safe and healthy work environment for employees, with the application of OHSAS 18001 and ISO 14001:2005 on Environmental Management System. During 2016, PHE WMO did not experience any cases of fatal accident and recorded 15.2 million safe man-hours.

We also apply best practices for oil & gas operations and production, by managing and maintaining environmental sustainability. Since 2015, PHE WMO has implemented a water conservation policy aimed at reducing total volume of water utilization by 10% annually. PHE WMO has a mangrove conservation area in an attempt to restore and protect habitat in Gresik mangrove conservation area and Bangkalan, Madura.

PHE WMO set a target to reduce GHG emissions by 3% of the emissions generated in 2015. In waste management, we ensure that no toxic and hazardous material (B3) waste and produced water contaminating the environment or water bodies.

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berbagi berSaMa, MenjaDi Lebih baik Berbagai strategi yang dilaksanakan mampu meningkatkan kinerja produksi migas selama tahun 2016. Tingkat produksi minyak mentah tahun 2016 mencapai 9.430 BOPD, atau 100,8% dari target rencana Kerja (rK) sebesar 9.360 BOPD. Demikian pula dengan capaian produksi gas pada tahun 2016 sebanyak 103,25 MMSCFD atau 100,6% dari target rK sebesar 102,6 MMSCFD. Memasuki tahun 2017, PHE WMO mulai menyalurkan kondensat kepada pembeli berdasarkan Perjanjian Jual Beli Kondensat (PJBK). PHE WMO telah mendapatkan Surat Penetapan Provisional ICP dari Menteri Energi dan Sumber Daya Mineral pada tanggal 30 Desember 2016 yang lalu untuk Provisional ICP Kondensat Madura.

Peningkatan kinerja mempengaruhi pendapatan usaha PHE WMO. Total perolehan pendapatan selama tahun 2016 mencapai US$330,574,132.05, turun 27,5% dibanding tahun 2015 senilai US$421,452,212. Untuk perolehan laba bersih yang dibukukan pada tahun 2016, mencapai US$75,179,387.09 naik 63,2% dibanding tahun 2015 sebesar US$46,452,474.

Terjaganya pendapatan usaha selama tahun 2016, menjadikan kami tetap dapat berkontribusi terhadap negara dengan melaksanakan kewajiban pembayaran pajak. PHE WMO juga tetap dapat berkontribusi pada pembangunan infrastruktur publik dan pemberdayaan masyarakat melalui pengembangan komunitas (community development atau CD). Total biaya pembangunan infrastruktur publik pada tahun 2016 mencapai US$49,068.

Sepanjang tahun 2016, kami melanjutkan tiga program CD yakni ‘Si Komo Pasir’ (Aksi Konservasi Mangrove Berbasis Pemberdayaan Masyarakat Pesisir) - Taman Pendidikan Mangrove; Sidorukun Kampung Hijau Sumber rejeki, dan Air Bersih Berkelanjutan HIPPAM Sumber Barokah.

Sharing together, becoMing betterVarious strategies that have been implemented managed to improve the performance of oil & gas production during 2016. Crude oil production in 2016 reached 9,430 BOPD, or 100.8% of the Work Plan (rK) target at 9,360 BOPD. Gas production in 2016 reached 103.25 MMSCFD, or 100.6% of rK target or equal to 102.6 MMSCFD.

Entering 2017, PHE WMO began to distribute condensate to buyers under the Condensate Purchase Agreement (PJBK). PHE WMO has received the ICP Provisional Approval Letter from the Minister of Energy and Mineral resources on December 30, 2016 for ICP Provisional of Madura Condensate.

Increased performance affected PHE WMO’s operating revenues. Total revenues in 2016 reached US$330,574,132.05, down 27.5% from 2015 worth US$421,452,212. The Company booked net profit of US$75,179,387.09 in 2016, up 63.2% compared to US$46,452,474 in 2015.

The stable operating revenues during 2016, enabled us to continue contributing to the state through payment of taxes. PHE WMO also continuously contributed to the development of public infrastructure and community empowerment through community development (CD). Total spending for public infrastructure development in 2016 reached US$49,068.

Throughout 2016, we continued three CD programs namely ‘Si Komo Pasir’ (Mangrove Conservation Action Based on Coastal Community Empowerment) - Mangrove Education Park; Sidorukun Kampung Hijau Sumber rejeki, and Sustainable Clean Water HIPPAM Sumber Barokah.

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aSa untuk MenjaDi yang terbaik Kerja keras dan kebersamaan kami telah membawa PHE WMO dalam pencapaian kinerja 2016 yang lebih baik dari periode sebelumnya. Pencapaian yang menumbuhkan kebanggaan bersama, serta pengakuan dari berbagai pihak termasuk penghargaan PrOPEr Emas dari Kementerian Lingkungan Hidup dan Kehutanan rI.

Kami mengucapkan terima kasih atas kerja keras semua pemangku kepentingan. Kebersamaan yang terbangun menumbuhkan optimis bahwa PHE WMO akan terus berkembang dan menjadi yang terbaik, tidak hanya di lingkungan PT Pertamina Hulu Energi (PHE), tetapi juga di antara perusahaan migas nasional.

Sesuai dengan rKAP, kami telah menyiapkan biaya operasi (opex) sebesar US$167.1 juta dan biaya modal (capex) sebesar US$122.2 juta, biaya produksi per barrel US$16.13 per BOE dan melanjutkan efisiensi 8%.

Kami berkeyakinan tidak ada usaha yang tidak membuahkan hasil. Melalui kerja keras dan kebersamaan, PHE WMO berupaya mewujudkan visi menjadi perusahaan minyak dan gas bumi kelas dunia.

hope to be the beStOur hard work and alliance have made PHE WMO achieve better performance in 2016 than the previous period. The achievements boosted collective pride, as well as earned recognition from various parties including the Gold PrOPEr award from the Ministry of Environment and Forestry of the republic of Indonesia.

We would like to thank all stakeholders for the hard work. The alliance that has been built boost the optimism that PHE WMO will continue to grow and become the best, not only within PT Pertamina Hulu Energi (PHE), but also among national oil and gas companies.

According to the rKAP, we have allocated operating expenditure (opex) amounted to US$167.1 million and capital expenditure (capex) amounted to US$122.2 million, production cost per barrel at US$16.13 per BOE and to continue efficiency by 8%.

We believe that the efforts will surely bear fruit. Through hard work and alliance, PHE WMO strives to realize the vision of becoming a world-class oil and gas company.

Jakarta, Mei 2017

kuncoro kukuhPresident/GM PHE WMO

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PROFIL LAPORAN Report Profile

PT Pertamina Hulu Energi West Madura Offshore (PHE WMO) menerbitkan Laporan Keberlanjutan 2016, yang berisi informasi kinerja keberlanjutan atas aspek ekonomi, sosial, dan lingkungan dalam kurun waktu 1 Januari hingga 31 Desember 2016. Informasi yang disampaikan merupakan kesinambungan dari Laporan Keberlanjutan 2015 yang diterbitkan pada 26 September 2016. [ISRS-15.3.1] [G4-28, G4-29, G4-30]

Laporan Keberlanjutan 2016 disusun sesuai pedoman Sustainability Reporting Guidelines (SRG) dari Global Reporting Initiative (GRI) versi 4 (G4), dengan opsi ‘core’. Laporan dilengkapi indikator Sektor Suplemen Minyak dan Gas (OGSS), serta indikator International Sustainability Rating System (ISRS) Edisi 8. [G4-32]

PHE WMO belum melakukan assurance atas Laporan ini. [ISRS-15.3.8,

ISRS-15.3.9] [G4-33]

PT Pertamina Hulu Energi West Madura Offshore (PHE WMO) published the Sustainability Report 2016, containing sustainability performance information on economic, social and environmental aspects during the period January 1 to December 31, 2016. The presented information is a continuation of the Sustainability Report 2015 published on September 26, 2016. [ISRS-15.3.1] [G4-28,

G4-29, G4-30]

The Sustainability Report 2016 was prepared based on the Sustainability Reporting Guidelines (SRG) of the Global Reporting Initiative (GRI) version 4 (G4), with the ‘core’ option. The report includes indicators of the Oil & Gas Supplement Sector (OGSS), as well as indicators of the International Sustainability Rating System (ISRS) 8th Edition. [G4-32]

PHE WMO has not performed any assurance on this Report. [ISRS-

15.3.8, ISRS-15.3.9] [G4-33]

Identifikasi aspek material dan batasan ruang lingkup.Identification of material aspects and boundaries.1

2 Focus group discussion (FGD) & Prioritas aspek material.Focus group discussion (FGD) & Prioritization of material aspects.

3 Validasi oleh pimpinan PHE WMO.Validation by PHE WMO leaders.

4Kaji ulang (review) oleh pemangku kepentingan untuk penyempurnaan laporan selanjutnya.Review by stakeholders for improvement of the next report.

kontak terkait Laporan: [G4-31]

Contact Regarding the Report:

ganDa putra SiMatupang Sr. Manager QHSSE Operations

PHE Tower, 17th FloorJalan Letjen T.B. Simatupang Kav. 99Jakarta 12520 - IndonesiaTelp : +62-21-2954-7500 Fax : +62-21-2954-7986 Email : [email protected]

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Identifikasi aspek material dan batasan ruang lingkup.Identification of material aspects and boundaries.1

2 Focus group discussion (FGD) & Prioritas aspek material.Focus group discussion (FGD) & Prioritization of material aspects.

3 Validasi oleh pimpinan PHE WMO.Validation by PHE WMO leaders.

4Kaji ulang (review) oleh pemangku kepentingan untuk penyempurnaan laporan selanjutnya.Review by stakeholders for improvement of the next report.

ALUR PENENTUAN ISI LAPoRAN [G4-18]

Flow of Defining report Content

Seluruh informasi dalam laporan ini termasuk laporan keuangan konsolidasi, berasal dari PHE WMO. Tidak ada informasi dari PT Pertamina Hulu Energi (PHE) sebagai induk perusahaan dan Pemegang Saham Pengendali maupun entitas anak, karena PHE WMO tidak memiliki anak perusahaan. [G4-17]

Tidak ada pernyataan kembali atas informasi yang disampaikan dalam Laporan Keberlanjutan 2015. Hingga akhir periode pelaporan tidak ada perubahan signifikan terkait dengan struktur organisasi maupun wilayah operasi PHE WMO. [G4-22, G4-23]

All information in this report including the consolidated financial statements was collected from PHE WMO. No information from PT Pertamina Hulu Energi (PHE) as the parent company and controlling shareholder or subsidiary, because PHE WMO has no subsidiary. [G4-17]

There is no restatement on the information presented in the Sustainability Report 2015. Until the end of the reporting period, there have been no significant changes related to PHE WMO’s organizational structure or operating area. [G4-22, G4-23]

STEP 1IDENTIFICATION

STEP 2PrIOrITIZATION

SustainabilityContext Materiality

STEP 3VALIDATION

Completeness

STEP 4rEVIEW

SHArEHOLDErS INCLUSIVENESS

Sustainability Context & Stakeholder Inclusiveness

2016Laporan KeberlanjutanSustainability Report

ENGAGING Stakeholders, PErformING Better

Melibatkan Pemangku Kepentingan, Kinerja Lebih Baik

Topics, Aspects,

Disclosures on Management Approach + Indicators

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Eksternal | External:Akademisi, pengamat industri migas, pers, dan masyarakat.

Academics, oil & gas industry observers, the press, and

community.

Internal | Internal:Karyawan PHE WMO.

PHE WMO employees.

• Komitmenpraktikoperasimigas terbaik.

• Kepatuhanpadaperaturan.• Strategikesinambunganusaha

dan operasi.

• Commitmenttobestpracticesof oil & gas operations.

• Compliancewithregulations.• Strategiesofbusinessand

operations continuity.

Aspek-aspek material sesuai kinerja PHE WMO tahun 2016.

Material aspects according to PHE WMO performance 2016.

Informasi dan data atas aspek material didukung keberadaan

dokumen.

Information and data on material aspect supported by availability

of documents.

kelengkapanCompleteness

keterlibatan pemangku kepentingan

Stakeholder Inclusiveness

konteks keberlanjutanSustainability Context

MaterialitasMateriality

PENENTUAN ISI LAPoRANDefining report Content

Focus Group Discussion

Telaah atas aspek material dilakukan pada 7 Maret 2017 dan dihadiri oleh karyawan PHE WMO perwakilan dari Divisi Hr, SCM, IA, MKT, relation, CSr, HSSE, akademisi, dan media.

review on material aspects was conducted on March 7, 2017 and was attended by PHE WMO’s employees representing Hr, SCM, IA, MKT, relation, CSr, HSSE divisions, academics, and media.

ASPEK MATERIAL [G4-19]

Material AspectsPenentuan skala prioritas topik material dengan angka 1 hingga 5.

Nilai 1: Sangat tidak berdampak signifikan bagi pemangku kepentingan.Nilai 5: Sangat berdampak signifikan bagi pemangku kepentingan.

Scale of priority determination of material topics, with score from 1 to 5.

1: Highly insignificant impact on stakeholders.5: Highly significant impact on stakeholders.

Stak

ehol

der C

once

rn (E

xter

nal)

Important to PHE WMO (Internal)

Low Moderate High

12

34

5

67 8

Low

Mod

erat

eH

igh

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Penentuan Kualitas Laporan | Defining reporting Quality

Uraian Prinsip | Principle Description

Laporan menyajikan aspek material kinerja keberlanjutan secara transparan, meliputi capaian, kendala dan tantangan

yang dihadapi selama tahun 2016.

KeseimbanganBalance

The report presents material aspects of sustainability performance transparently, covering the achievements, obstacles and challenges faced during 2016.

Informasi dilengkapi informasi kinerja keberlanjutan tahun 2015 dan tahun 2014 sebagai pembanding.

KomparabilitasComparability

Information is complemented with sustainability performance information for 2015 and 2014 as a benchmark.

Seluruh informasi dan data telah divalidasi oleh manajemen.Akurasi

AccuracyAll information and data have been validated by management.

Kurun waktu periode pelaporan adalah tahun 2016.Penerbitan Laporan pada Semester I 2017.

Ketepatan WaktuTimeliness

The reporting period is 2016.The Report is published in the First Half of 2017.

Informasi disampaikan dalam narasi dan dilengkapi data pendukung.

KejelasanClarity

Information is presented in narration with supporting data.

Penyusunan dan penerbitan Laporan telah disetujui Pimpinan Perusahaan.

KeandalanReliability

Preparation and publication of the Report have been approved bytheCompanyLeadership.

ASPEK MATERIAL DAN PEMANGKU KEPENTINGAN TERDAMPAK [G4-20, G4-21]

Material Aspects and Affected Stakeholders

PHE WMo

Di LuarOutside

MediaMedia

2, 3, 4, 6, 7, 8 Di Dalaminside

Rekanan Kerja/ Mitra Kerja Lokal/ PemasokVendors/ Local Contractors/ Local Suppliers

1, 4

Pemimpin Formal dan Informal Masyarakat

Formal and Informal Community Leaders

2, 3, 4, 6, 7, 8

Pemerintah dan RegulatorGovernment and regulator

1, 2, 3, 4, 5, 6, 7

Masyarakat LokalLocal Community

3, 6, 7, 8

Aparat KeamananSecurity Force

1, 4

Institusi Pendidikan/ Akademisi

Educational Institution/Academics

2, 3, 4, 6, 7, 8

Mitra Kerja (Kontraktor)Partners (Contractors)

1, 4

KaryawanEmployee

1, 2, 4, 5, 6, 7

Pemegang Saham

Shareholder1, 4

Keterangan:

Nomor 1 sampai 8 menunjukkan dampak setiap aspek material yang berpengaruh signifikan pada pemangku kepentingan, baik internal maupun eksternal.

Note:

Number 1 till 8 showing impact of each material aspect that significantly had influence to the both of internal or external stakeholder.

1Kesehatan dan Keselamatan KerjaOccupational Health and Safety

2EnergiEnergy

3Keanekaragaman HayatiBiodiversity

4Kinerja EkonomiEconomic Performance

5AirWater

6Effluent dan LimbahEffluent and Waste

7Komunitas LokalLocalCommunity

8Dampak Ekonomi Tidak LangsungIndirect Economic Impact

13


PROFIL PERUSAHAAN Company Profile

Visi dan Misi [G4-56]

Vision and Mission

Clean

Competitive

Confident

Customer Focus

Commercial

Capable

[G4-56]

Tata Nilai PerusahaanCore Value of the Company

Penetapan Tata Nilai PHE WMO mengacu pada Tata Nilai PT Pertamina (Persero):

The establishment of PHE WMO Core Values refers to the Core Values of PT Pertamina (Persero):

Tujuan Utama Strategi Bisnis PHE WMO Key Objectives of PHE WMO Business Strategy

Spirit of Synergy

Saf

e & Reliable

operatio

ns

Grow Production

Eff ciency & Comm

ercially

Development

People

Adding Activ

ities

Focus on Reserv

e

4 Tujuan Utama/Key Objectives WMO dijalankan secara bersinergi.

The 4 Key Objectives of WMO are carried out in synergy.

Memaksimalkan potensi minyak dan gas bumi West Madura Offshore melalui kegiatan operasional yang aman dan handal untuk memberikan nilai tambah maksimum bagi para pemangku kepentingan.

To maximize the oil and gas potential of West Madura Offshore through safe and reliable operations for the benefit of stakeholders.

Misi Mission

Menjadi perusahaan minyak dan gas bumi kelas dunia.

To be a world-class oil and gas company.

Visi Vision

Penetapan Visi dan Misi PHE WMo:Tertanggal 18 Januari 2016 Tentang Visi dan Misi Perusahaan

Ditandatangani oleh General Manager / President.

Establishment of PHE WMo Vision and Mission:Dated January 18, 2016 regarding Vision and Mission of the Company Signed by the General Manager/President.

14


Sekilas PT PHE WMOPT PHE WMO at A Glance

[G4-3]

Nama PerusahaanCompany Name

PT Pertamina Hulu Energi West Madura Offshore (PHE WMO)

Tahun PendirianDate of Establishment

Sejarah blok WMO dimulai pada tahun 1967 ketika City Service menandatangani Perjanjian Eksplorasi, yang kemudian dilanjutkan oleh kontraktor Korea sampai 2011.

The history of WMO block began in 1967 when City Service signed an Exploration Agreement, which was then continued by a Korean contractor until 2011.

PHE WMO adalah Kontraktor Kontrak Kerja Sama (KKKS) SKK MIGAS dan resmi menjadi operator lapangan migas di Blok WMO sejak 7 Mei 2011 hingga 2031.

PHE WMO is a Production Sharing Contract Contractor (KKKS) of SKK MIGAS and officially has become the oil and gas field operator in WMO Block since May 7, 2011 until 2031.

[G4-7]

Bentuk Legal dan Pemegang SahamLegal Form and Shareholders

Perseroan TerbatasLimited Liability Company

Pemegang SahamShareholders

99%PT Pertamina Hulu Energi

1%PT Pertamina Geothermal Energi

[G4-4, G4-8]

Produk dan Pangsa PasarProduct and Market Share

9.430

BOPD

Minyak mentahCrude oil

103.202

MSCFD

Gas bumiNatural gas

1,14%

Total produksi minyak mentah nasionalTotal production of national crude oil

1,50%

Total produksi gas bumi nasionalTotal production of national natural gas

Alamat KantorOffice Address

kantor pusat jakarta [G4-5]

Head offce Jakarta

PHE Tower 16th-20th Floors Jl. Letjen T.B. Simatupang Kav. 99Jakarta 12520 – IndonesiaTelp: +62-21-2954-7500Fax : +62-21-2954-7986Website : www.phe-wmo.com

Alamat KantorOffice Address

kantor gresikGresik offce

Jl. Amak KhasimDesa Sidorukun Gresik 61112 Jawa Timur IndonesiaTelp: +62-31-2939100Fax : +62-31-939109

PemasaranMarketing

Konsumen minyak mentah | Crude oil consumers:

• Kilang(refineries) domestik dan internasional Domestic and international refineries• MemenuhiDMO(Domestic Market Obligation) DMO (Domestic Market Obligation) fulfillment

Konsumen gas bumi | Natural gas consumers:

• PTPLNPembangkitanJawaBali

• PTPGN

15


Telah terjadi perubahan di internal Perusahaan terkait dengan Pemegang Participating Interest (PI) Blok WMO. Perubahan tersebut tidak berpengaruh pada komposisi Pemegang PI Blok WMO dan kegiatan operasi maupun produksi PHE WMO. [G4-13]

TherehasbeenaninternalchangeintheCompanyregardingParticipating Interest Holder (PI) of WMO Block. The change has no effect on the composition of WMO Block’s PI Holders and PHE WMO’s operations and production. [G4-13]

10%

10%

80%

PT PHE WMO

PT Mandiri Madura Barat

Kodeco Energy Co. Ltd.

Komposisi Pemegang Participating Interest (PI) Blok WMoComposition of Participating Interest (PI) Holders of WMO Block

Area Kerja dan Fasilitas Produksi [G4-6]

Working Area and Production Facilities

• 2Processing platform (PPP dan PHE-5/CPP).• 1Onshore receiving facility (OrF).• 16Gathering platform.• 78Sumureksplorasi.• 82Sumurpengembangan.• 50Sumurproduksi.• 141,6Kmjalurpipaminyakbawahlaut.• 162,99Kmjalurpipagasbawahlaut.• 1fasilitasWarehouse di Lamongan Shorebase.

• 2Processingplatform(PPPandPHE-5/CPP).• 1OnshoreReceivingFacility(ORF).• 16Gatheringplatforms.• 78Explorationwells.• 82Developmentwells.• 50Productionwells.• 141.6kmofsubseaoilpipeline.• 162.99kmsubseagaspipeline.• 1WarehousefacilityinLamonganShorebase.

fasilitas produksi

Production Facilities

• KabupatenGresik,KabupatenBangkalan(Madura),Kabupaten Pasuruan, dan Kabupaten Lamongan, Jawa Timur.

• Perusahaantidakmemilikiwilayahoperasidiluarnegeri.

• GresikRegency,BangkalanRegency(Madura),Pasuruanregency, and Lamongan regency, East Java.

• TheCompanyhasnooverseasoperatingarea.

•Offshore: Blok WMO, lepas pantai Madura, Jawa Timur, dengan luas area 1.666 Km2.

•Onshore receiving facility (OrF), Desa Sidorukun,• KabupatenGresik.Luasarea869,7m2.

• Offshore:WMOBlock,offshoreMadura,EastJava,withanarea of 1,666 km2.

• OnshoreReceivingFacility(ORF),SidorukunVillage,• GresikRegency.Theareaof869.7m2.

LokasiLocation

16


Skala organisasi [G4-9]

Scale of Organization

UraianDescription

SatuanUnit

2016 2015 2014

Jumlah Pekerja TetapTotal Permanent Employees

OrangPeople

566 590 579

Jumlah Produksi Minyak MentahTotalCrudeOilProduction

MBOPD 9.43 13.5 20.3

Jumlah Produksi Gas BumiTotal Natural Gas Production

MMSCFD 103.25 103.8 116.6

CadanganMinyakMentahTerbuktiCrudeOilProvenReserves

MSTB 24,145 27,370 27,769

CadanganGasBumiTerbuktiNatural Gas Proven Reserves

MMSCF 269,605 311,168 329,838

Jumlah Laba BersihTotal Net Profit

Juta USDMillion USD

75.17 46.54 178.69

Area kerjaBlok PHE WMO terletak di lepas pantai Jawa Timur, yang terdiri dari 5 bagian terpisah dengan total luas area 1.666 km2.

Working areaPHE WMO block is located offshore of East Java, which consists of 5 separate parts with a total area of 1,666 km2.

1,666 KM2

17


PEKERJA PHE WMOPHE WMO Employees

Hingga akhir periode pelaporan, jumlah karyawan tetap PHE WMO ada 568 orang. Selain itu ada juga karyawan kontrak pihak ketiga berjumlah 215 orang. [G4-10]

By the end of the reporting period, the total permanent employees of PHE WMO was 568 people. In addition, there are also a total of 215 third party contract employees. [G4-10]

Total Pekerja Berdasarkan Status Kepegawaian [G4-10]

Total Employees by Status

Status KepegawaianEmployment Status

2016 2015 2014

PriaMale

WanitaFemale

PriaMale

WanitaFemale

PriaMale

WanitaFemale

Karyawan TetapPermanent Employees

469 99 376 214 367 212

568 590 579

Karyawan Kontrak Pihak KetigaThirdPartyContractEmployees

165 50 110 45 105 47

215 155 152

JumlahTotal

634 149 486 259 472 259

783 745 731

Komposisi Karyawan Tetap Berdasar Penempatan Kerja dan Gender [ISRS-15.3.4.1] [G4-10]

Total Employees by Work Placement and Gender

Lokasi Penempatan KerjaWork Placement Location

2016 2015 2014

PriaMale

WanitaFemale

PriaMale

WanitaFemale

PriaMale

WanitaFemale

Kantor Pusat JakartaHead Office Jakarta

249 86 253 87 241 82

335 340 323

Kantor GresikGresik Office

92 13 97 12 100 12

105 109 112

Fasilitas Produksi Lepas PantaiOffshore Production Facilities

106 0 113 0 116 0

106 113 116

Lamongan Shorebase22 0 26 2 26 2

22 28 28

JumlahTotal

469 99 489 101 483 96

568 590 579

18


19


RANTAI PASOKAN [G4-12]

Supply Chain

20


PRAKARSA EKSTERNAL DAN KEANGGOTAAN ASOSIASIExternal Initiatives and Association Membership

Pertamina Hulu Energi West Madura Offshore tidak termasuk dalam anggota asosiasi manapun. Dengan demikian, tidak ada kontribusi finansial yang diberikan kepada asosiasi. [G4-16]

Pertamina Hulu Energi West Madura Offshore did not join any association as a member. Thus, no financial contribution was given to the association. [G4-16]

Prakarsa Eksternal [G4-15]

External Initiatives

Jenis Prakarsa Eksternal Jenis Types of External Initiatives

KeteranganDescription

Periode BerlakuValidity Period

ISO 14064-1:2006Perhitungan dan Pelaporan Emisi Gas Rumah KacaCalculationandReportingofGreenhouseGasEmissions

Perhitungan Beban Emisi 2014EmissionLoadCalculation2014

ISO 14001:2004Sistem Manajemen LingkunganEnvironmental Management System

27 Juni 2014 – 8 Mei 2017June 27, 2014 – May 8, 2017

OHSAS 18001:2007Sistem Manajemen K3OHS Management System

23 April 2016 – 23 April 2019April 23, 2016 – April 23, 2019

ISO 9001:2008

Pendukung Logistik Terpadu Berdasarkan Fasilitas dan Layanan untuk Pemboran, Proyek dan Operasi ProduksiSupport of Integrated Logistics Based on Facilities and Services for Drilling, Project and Production Operations

04 Januari 2014 – 02 Januari 2017January 4, 2014 – January 2, 2017

ISRS ISRS8 Level 6 dari DNV GLISRS8 Level 6 of DNV GL

01 Desember 2016 – 30 November 2017December 1, 2016 – November 30, 2017

ISPSCodeVerifikasi Standar Keamanan Kapal dan PelabuhanVerification of Ship and Port Security Standards

02 September 2014 - 01 September 2019September 2, 2014 - September 1, 2019

21


KOMITMEN TATA KELOLA BERKELANJUTANSustainable Governance Commitment

22


23


STRUKTUR TATA KELOLA PERUSAHAAN Corporate Governance Structure

Struktur tata kelola PHE WMO sesuai dengan Undang-Undang No.40 Tahun 2007 Tentang Perusahaan Terbatas, terdiri atas Rapat Umum Pemegang Saham (RUPS), Dewan Komisaris, dan Direksi. [G4-34]

1. RUPS merupakan organ Perusahaan tertinggi dalam struktur tata kelola.

2. Dewan Komisaris merupakan organ Perusahaan yang memiliki tugas dan tanggung jawab mengawasi, serta memberikan nasihat kepada Direksi dalam mengelola PHE WMO.

3. Direksi merupakan organ Perusahaan yang memiliki tugas dan tanggung jawab mengelola PHE WMO.

Kami telah menerapkan manajemen risiko sesuai dengan Traktat Manajemen Risiko PT Pertamina Hulu Energi West Madura Offshore. Penerapan manejemen risiko merupakan bagian dari good corporate governance. Seluruh Tim Manajemen telah menandatangani Traktat Manajemen Risiko pada tanggal 19 Februari 2016. [G4-14]

The governance structure of PHE WMO is in accordance with Law No.40of2007onLimitedLiabilityCompanyconsistsofGeneralMeetingofShareholders(GMS),BoardofCommissioners,andBoard of Directors. [G4-34]

1. GMS is the highest corporate organ in the governance structure.

2. TheBoardofCommissionersistheorganoftheCompanythat has the duties and responsibilities to oversee and provide advice to the Board of Directors in managing PHE WMO.

3. TheBoardofDirectorsistheorganoftheCompanythathasthe duty and responsibility of managing PHE WMO.

We have implemented risk management in accordance with PT Pertamina Hulu Energi West Madura Offshore Risk Management Plan. The implementation of risk management is part of good corporate governance. The entire Management Team has signed the Risk Management Treaty on February 19, 2016. [G4-14]

24


Pada tahun 2016 telah diidentifikasi 37 risk event yang kemudian diseleksi untuk memilih risiko yang dikategorikan top risk. Selanjutnya dilakukan close monitoring untuk memastikan mitigasi telah dipenuhi. Top risk dipilih berdasarkan kriteria:• Risk event yang dapat risiko kuantitatif inherent melebihi

treshold;• Risikoyangterkaitdenganaspekstrategis,reputasi,kepatuhan,

dan perkara hukum, dan memiliki level dampak inherent di atas level dampak 3;

• Risk appetite dan risk tolerance dari manajemen.

In 2016, 37 risk events have been identified, which were then selected to be categorized as top risks. Furthermore, close monitoring was conducted to ensure mitigation has been met. Top risks were selected based on criteria:• Riskeventswithinherentquantitativeriskexceedingtreshold;

• Risksassociatedwithstrategicaspects,reputation,compliance,and legal cases, and have an level of inherent impact above impact level 3;

• Riskappetiteandrisktolerancefrommanagement.

Tahapan manajemen risiko dimulai dari identifikasi risiko, evaluasi risiko, mitigasi risiko, monitoring implementasi mitigasi risiko dan pelaporan manajemen risiko perusahaan disusun dalam bentuk risk register. Risk register berfungsi untuk meningkatkan pencapaian nyata perusahaan dalam aspek kesehatan dan keselamatan kerja dan lingkungan, kepatuhan hukum, penerimaan publik, kinerja operasi dan produksi, kinerja keuangan, tata kelola, serta reputasi perusahaan. PHE WMO telah menyajikan risk register, mitigasi, dan peta risiko perusahaan tahun 2016 dalam Buku Risk Register 2016. Implementasi rencana mitigasi risiko dimonitor dan dilaporkan setiap bulan kepada manajemen, PHE, dan stakeholder lainnya.

Risk management stages start from risk identification, risk evaluation, risk mitigation, monitoring of risk mitigation implementation and corporate risk management reporting in the form of risk register. Risk register serves to improve the actual achievement of the company in the aspects of occupational health and safety and environment, legal compliance, public acceptance, operating and production performance, financial performance, corporate governance, and reputation. PHE WMO has presented risk register, mitigation and risk map of 2016 in Risk Register 2016. Implementation of risk mitigation plan is monitored and reported monthly to the management, PHE, and other stakeholders.

25


Sebagai bentuk komitmen implementasi manajemen risiko, di PHE WMO telah dilakukan training Enterprise Risk Management (ERM) Fundamental berserikat internasional yang diikuti oleh 45 pekerja. Training bertujuan untuk meningkatkan kompetensi manajemen risiko bagi keberlangsungan bisnis perusahaan.

Mandat & KomitmenMandate & Commitment

Perbaikan kerangka kerja berkesinambunganContinuousimprovementoftheframework

Menerapkan manajemen risiko1. Menerapkan kerangka kerja manajemen risiko2. Menerapkan proses manajemen risiko

Implementing risk management1. Implementing risk management framework2. Implementing risk management process

Perencanaan kerangka kerja manajemen risiko1. Memahami organisasi dan konteksnya2. Menetapkan kebijakan manajemen

risiko3. Interogasi ke dalam proses organisasi

4. Akuntabilitas5. Sumber daya6. Menyusun sistem komunikasi dan

mekanisme pelaporan internal7. Menyusun sistem komunikasi dan

mekasnisme pelaporan eksternal

Risk management framework planning 1. Understand the organization and its

context2. Establish a risk management policy

3. Interrogation into organizational processes

4. Accountability5. Resources6. Develop communication systems and

internal reporting mechanisms7. Developing external communication

and reporting systems

As a commitment to the implementation of risk management, PHE WMO has conducted Fundamental Enterprise Risk Management (ERM) training with international certification, which was attended by 45 employees. The training aimed to improve the risk management competence for the company’s continuity.

Monitoring & review kerangka kerja manajemen risikoMonitoring & review of risk management framework

26


objectiVe/ SaSaran

OBJECTIVE/TArGET

rkap

otherS Wp&b

proSeS biSniS

BUSINESS PrOCESS

kpitop riSk

WMoWMO TOP rISK

bi Weekly SMt

Dashboard

Inhouse Training ERM Fundamental

Pada tanggal 19 Februari 2016 telah dilakukan penandatanganan Traktat Manajemen Risiko oleh Presiden/GM PHE WMO dengan SMT, serta Direct Report. Penandatanganan traktat merupakan bentuk komitmen perusahaan pada penerapan prinsip-prinsip manajemen risiko. Hal ini juga berfungsi sebagai bukti implementasi manajemen risiko dalam kegiatan operasional guna mendukung pencapaian sasaran perusahaan.

On February 19, 2016, President/GM of PHE WMO and SMT signed the Risk Management Treaty as well as Direct Report. The signing of the treaty was a form of the company’s commitment to the application of risk management principles. It also served as evidence of risk management implementation in operational activities to support the achievement of the company’s targets.

27


Struktur Tata Kelola PHE WMoPHE WMO Governance Structure

Kami terus meningkatkan penerapan tata kelola berkelanjutan. Memasuki tahun 2017, PHE WMO melakukan perubahan organisasi, yaitu shared service organization (SSO).

We continued to improve sustainable governance implementation. Entering 2017, PHE WMO has made an organizational change of shared service organization (SSO).

Vice President Exploration & Exploitation

Vice President Drilling & Well

Services

Vice President Operations

Project Manager

Vice President Supply Chain Management

Vice President Finance &

Performance

Vice PresidentHR & Relations

Legal Manager

Audit Manager

President / GMPHE ONWJ

Vice President HSSE

EXTERNAL & GOVERNMENT

RELATIONS

EXECUTIVESECRETARY

BOARD OF DIRECTOR

PRESIDENT / GMPHE WMO

28


TANGGUNG JAWAB SOSIAL DAN LINGKUNGAN (TJSL) Social and Environmental Responsibility (TjSl)

PHE WMO berkomitmen memenuhi tanggung jawab sosial dan lingkungan (TJSL). Perusahaan mendelegasikan tugas dan tanggung jawab pemenuhan TJSL di bawah Fungsi Human Resources and Service & Relation (HRSS), yang dipimpin pejabat perusahaan setingkat Vice President dan bertanggung jawab kepada GM/President. Fungsi HRSS mewakili PHE WMO berkonsultasi dengan para pemangku kepentingan dalam upaya mengidentifikasi dan memenuhi kebutuhan masing-masing pemangku kepentingan. [G4-35, G4-36, G4-37]

Tata kelola program pengembangan masyarakat dikelola secara terstruktur, sistematis dan partisipatif untuk mendorong kemandirian masyarakat sesuai dengan lingkungan, norma, nilai kearifan lokal, dan budaya setempat. Program pengembangan masyarakat berlangsung bertahap, mulai dari perencanaan, pelaksanaan, monitoring dan evaluasi program, serta pelaporan. Rangkaian tahapan ini dilakukan secara partisipatif melalui sebuah mekanisme pembinaan hubungan dengan pemangku kepentingan atas beragam isu, ekspektasi, dan masukan dari pemangku kepentingan.

PHE WMO is committed to fulfill its social and environmental responsibility(TJSL).TheCompanydelegatesthetasksandresponsibilities of TJSL fulfillment under the Human Resources and Service & Relation (HRSS) Function, led by a corporate officerequaltoVicePresidentlevelandreportstoGM/President. The HRSS Function represents PHE WMO to consult with stakeholders in identifying and meeting the needs of each stakeholder. [G4-35, G4-36, G4-37]

The governance of community development programs is managed in structured, systematic and participatory manner to encourage community independence according to local wisdom, and local culture. The community development program progresses gradually, starting from planning, implementation, monitoring and evaluation of the program, as well as reporting. This series of stages is carried out in a participatory manner through a mechanisms for building relationships with stakeholders on various issues, expectations, and feedback from stakeholders.

Siklus Tata Kelola CSRCSr Governance Cycle

TaTa KeLoLa PRogRam Pengembangan maSyaRaKaT

Community Development Program Management

2. PeLaKSanaanImplementation

3. moniToRing dan evaLuaSi

Monitoring and evaluation4. PeLaPoRan

Reporting

1. PeRenCanaanPlanning

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MEMPERTAHANKAN TINGKAT PRODUKSIMaintaining Production Level

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