Pengantar Teknologi Informasi Materi 9

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    E-business &

    E-commerce

    PTI Pertemuan 9

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    Todays Lessons

    E-business

    What Is

    CategoriesModel

    Classification

    E-commerceDefinition

    Business Application

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    E-business What Is

    Definition : The application of information and communication

    technologies (ICT) in support of all the activities of

    business.

    Advantage Electronic business methods enable companies to

    link their internal and external data processing

    systems more efficiently and flexibly, to work moreclosely with suppliers and partners, and to bettersatisfy the needs and expectations of their customers.

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    E-business involves business processes spanning theentire value chain: electronic purchasing and supply chain management,

    processing orders electronically, handling customer service, and

    cooperating with business partners.

    Special technical standards for e-business facilitate theexchange of data between companies.

    E-business software solutions allow the integration ofintra and inter firm business processes.

    E-business can be conducted using the Internet,intranets, extranets, or some combination of these.

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    E-Business Categories

    Applications can be divided into three

    categories:

    Internal business systems: customer relationship management

    enterprise resource planning

    document management systems human resources management

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    Electronic commerce - business-to-business

    electronic commerce (B2B) or business-to-

    consumer electronic commerce (B2C): internet shop

    supply chain management

    online marketing

    offline marketing

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    E-Business Model

    When organizations go online,they have to decide which e-business models best suit theirgoals.

    A business model is defined asthe organization of product,service and information flows, andthe source of revenues andbenefits for suppliers andcustomers.

    The concept of e-business modelis the same but used in the online

    presence. The following is a list ofthe currently most adopted e-business models such as:

    E-shops

    E-commerce

    E-procurement

    E-malls E-auctions

    Virtual

    Communities

    Collaboration

    Platforms

    Third-party

    Marketplaces

    Value-chain

    Integrators

    Value-chain

    Service

    Providers

    Information

    Brokerage

    Telecommunicat

    ion

    Customerrelationship

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    E-Business Classification

    By provider and consumer Roughly dividing the world into providers/producers and

    consumers/clients one can classify e-businesses into thefollowing categories: business-to-business (B2B) business-to-consumer (B2C)

    business-to-employee (B2E)

    business-to-government (B2G)

    government-to-business (G2B)

    government-to-government (G2G)

    government-to-citizen (G2C) consumer-to-consumer (C2C)

    consumer-to-business (C2B)

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    E-Commerce Definition

    The process of buying, transferring, or exchanging products,services, and/or information via computer networks, including theinternet.

    Electronic Commerce (e-commerce) can also be benefited from

    many perspective including business process, service, learning,collaborative, community.

    E-commerce is often confused with e-business.

    Electronic commerce is generally considered to be the sales aspectof e-business.

    It also consists of the exchange of data to facilitate the financing and

    payment aspects of the business transactions.

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    E-commerce Business Application

    Some common applications related to electronic commerce are thefollowing: Email

    Enterprise content management

    Instant messaging Newsgroups

    Online shopping and order tracking

    Online banking

    Online office suites

    Domestic and international payment systems

    Shopping cart software Teleconferencing

    Electronic tickets

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    Diskusi Mandiri

    Poin Isu etika dan hukum dalam e-business

    Kegagalan dan strategi keberhasilan e-business

    Cari e-business yang ada di sekitar anda sebagai mahasiswadan netizen, klasifikasikan serta beri penjelasan prosesbisnisnya

    Ketentuan Pengerjaan Anggota kelompok max 5 org (9 Kelompok)

    Kumpulkan hasil diskusi dalam bentuk cetak

    Tiap kelompok (anggota lengkap) wajib menghadap hari iniantara 13.00-16.00 di ruang Penelitian Akademik Lantai 2Gedung Biru.

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    Selesai