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IMPLEMENTASI TRAINING DI PT. KALBE FARMA Tbk.

CEMPAKA PUTIH, JAKARTA PUSAT

UNIVERSITAS MULTIMEDIA NUSANTARA

Tangerang

2019

Nama : Devyanadine

NIM : 00000016370

Fakultas : Bisnis

Program Studi : Manajemen

Bisnis

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DAFTAR GAMBAR

Gambar 1.1 Grafik Industri Farmasi dengan Sertifikat CPOB ...................................................... 2

Gambar 1.2 Hari Ginjal Sedunia .................................................................................................... 3

Gambar 1.3 Jenis-Jenis Pelatihan................................................................................................... 5

Gambar 1.4 Jenis-Jenis Pelatihan................................................................................................... 6

Gambar 1.5 Jenis-Jenis Pelatihan................................................................................................... 6

Gambar 2.1 Loby Kalbe Farma ................................................................................................... 11

Gambar 2.2 Panca Sradha – Trust is the Glue of Life ................................................................. 12

Gambar 2.3 Panca Sradha – Mindfulness is the Foundationn of Our Action .............................. 12

Gambar 2.4 Panca Sradha – Innovation is the Key to Our Success ............................................. 13

Gambar 2.5 Panca Sradha – Strive to be the Best ........................................................................ 13

Gambar 2.6 Panca Sradha – Interconnectedness is a Universal Way of Life .............................. 14

Gambar 2.7 Struktur HR Ethical .................................................................................................. 15

Gambar 3.1 Verbatim Training .................................................................................................... 26

Gambar 3.2 Penilaian PA Karyawan 2019 .................................................................................. 27

Gambar 3.3 Folder Training Med-Rep 2019 ............................................................................... 27

Gambar 3.4 Folder Lini Peserta Training Med-Rep 2019 ........................................................... 27

Gambar 3.5 Folder Materi dan Soal Lini GEN 2019 ................................................................... 27

Gambar 3.6 Soal Lini GEN .......................................................................................................... 28

Gambar 3.7 Soal BMK Farmakologi Lini GEN 2019 ................................................................. 28

Gambar 3.8 PPT HRIS PT.Kalbe Farma ..................................................................................... 29

Gambar 3.9 Rekap Materi Training Med-Rep 2019 .................................................................... 29

Gambar 3.10 Rekap Soal Training Med-Rep 2019 ...................................................................... 30

Gambar 3.11 Folder Materi dan Soal Training Med-Rep 2019 ................................................... 30

Gambar 3.12 Folder Lini CARMET ............................................................................................ 30

Gambar 3.13 Folder Pembagian Materi Menurut Waktu Pelaksanaan ........................................ 31

Gambar 3.14 Materi Lini CARMET pada tanggal 11 September 2019....................................... 31

Gambar 3.15 Penyusunan Materi Menurut Lini .......................................................................... 32

Gambar 3.16 Pelaksanaan Post-Test Seluruh Peserta .................................................................. 33

Gambar 3.17 Rundown Minggu-1 Training ................................................................................ 34

Gambar 3.18 Rundown Minggu-2 Training ................................................................................ 35

Gambar 3.19 Pengecekan Psikotest 2019 ....................................................................................

..........................................................

42

37

Gambar 3.20 Data Peminjaman Mobil 2019 ............................................................................... 38

Gambar 3.21 Folder Data Karyawan ........................................................................................... 39

Gambar 3.22 Penilaian IMC Karyawan 2019 .............................................................................. 40

Gambar 3.23 Rangkuman Penilaian IMC Karyawan 2019 41

Gambar 3.24 Rekap hasil Psikotest Karyawan ............................................................................ 41

Gambar 3.25 Video Step by Step CONIM ..................................................................................

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DAFTAR TABEL

Tabel 3.1 Daftar Pekerjaan Rutin ................................................................................................. 25

Tabel 3.2 Daftar Pekerjaan Non-Rutin ........................................................................................ 36

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DAFTAR ISI

IMPLEMENTASI TRAINING DI PT. KALBE FARMA Tbk. ................................................. i

CEMPAKA PUTIH, JAKARTA PUSAT ................................................................................. i

LEMBAR PENGESAHAN LAPORAN KERJA MAGANG .................................................. ii

LEMBAR PERNYATAAN TIDAK MELAKUKAN TINDAK PLAGIAT DALAM

PENYUSUNAN .......................................................................................................................iii

KATA PENGANTAR .............................................................................................................. v

DAFTAR GAMBAR ............................................................................................................... vii

DAFTAR TABEL ................................................................................................................... viii

ABSTRAKSI ............................................................................................................................ xi

BAB I ........................................................................................................................................ 1

PENDAHULUAN .................................................................................................................... 1

1.1 Latar Belakang .................................................................................................................... 1

1.2 Maksud dan Tujuan ............................................................................................................. 7

1.3 Pelaksanaan Magang ........................................................................................................... 8

1.4 Sistematika Penulis ............................................................................................................. 9

BAB II ..................................................................................................................................... 10

GAMBARAN UMUM PERUSAHAAN ................................................................................ 10

2.1 Sejarah Singkat Perusahaan .............................................................................................. 10

2.1.1 Lini Bisnis Kalbe Farma ................................................................................................. 10

2.1.2 Lokasi Perusahaan .......................................................................................................... 11

2.1.3 Visi, Misi, dan Motto ...................................................................................................... 11

2.1.4 Value Kalbe Farma – Panca Sradha ................................................................................ 12

2.2 Struktur HR Ethical ........................................................................................................... 15

2.3 Tinjauan Pustaka ............................................................................................................... 16

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2.3.1 Sumber Daya Manusia .................................................................................................... 16

2.3.2 Manajemen Sumber Daya Manusia ................................................................................ 16

2.3.3 Training........................................................................................................................... 18

2.3.3.1 Tujuan Training ....................................................................................................... 18

2.3.3.2 Faktor-Faktor Training ............................................................................................ 19

2.3.3.3 Metode Training ...................................................................................................... 19

2.3.3.4 Proses Training ........................................................................................................ 22

BAB III ................................................................................................................................... 25

PELAKSANAAN KERJA MAGANG ................................................................................... 25

3.1 Kedudukan dan Koordinasi ............................................................................................... 25

3.2 Tugas yang Dilakukan ...................................................................................................... 25

3.2.1 Tugas Rutin ..................................................................................................................... 25

3.2.2 Tugas Non-Rutin ............................................................................................................. 35

3.3 Kendala yang Ditemukan .................................................................................................. 42

3.4 Solusi akan Kendala yang Ditemukan .............................................................................. 43

BAB IV ................................................................................................................................... 46

KESIMPULAN & SARAN .................................................................................................... 46

4.1 KESIMPULAN ................................................................................................................. 46

4.2 SARAN ............................................................................................................................. 49

DAFTAR PUSTAKA ............................................................................................................. 52

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ABSTRAKSI

Proses pelaksanaan program magang selama 60 hari kerja yang bertempat di PT.

Kalbe Farma Tbk. pada bagian Human Resource Ethical di Cempaka Putih Timur, yang

merupakan salah satu dari perusahaan farmasi di Indonesia. Selama menjalankan program

magang ini, penulis dapat mempelajari serta melihat secara langsung penerapan teori yang

dipelajari di perukuliahan mengenai proses training. Dimulai dari pelaksanaan training

need analysis, design, developing, implementation, dan evaluation.

Isi dari laporan ini berfokus kepada proses ADDIE yang dijalankan oleh PT. Kalbe

Farma Tbk. didalam pelaksanaan training new medical representative yang dilaksanakan

pada bulan September 2019 yang lalu. Diamana penulis mengobservasi serta

melaksanakan proses ADDIE secara langsung dan pada akhirnya penulis menemukan

kesamaan antara teori dan implementasinya. Selain itu terdapat beberapa penjelasan

mengenai pekerjaan non rutin yang dilakukan oleh penullis selama menjalankan program

magang di PT. Kalbe Farma Tbk.

Kata kunci: training, analysis, design, development, implementation, evaluation