How email as a Service can Remove Your Operational Pain

Sutedjo Tjahjadi, Managing DirectorNovember 19, 2015

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ObjectiveWhat Will We Learn Today

Datacomm Cloud BusinessOverview

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Datacomm Cloud BusinessCompany Overview

ABOUTPT. Datacomm Diangraha business division focusing on Cloud opportunity in Indonesia. Our philosophy are Enterprise, Secure and Local.

PRODUCTSSentriciti – Security as a Service (SecaaS)Cloudciti – Cloud Services (XaaS)

WHY US?We are backed up by 25 years experiences and 350 people. We have strong financial commitment, invested in it owns local Datacenter. We also certified by international standard: ISO 9000, ISO 27001 & ISO 20000.

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Datacomm Cloud BusinessService Philosophy

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Datacomm Cloud BusinessProposition to Indonesia SMEs

Improving your company agility. Deploying your IT projects faster and easier.

Enabling you to Leverage IT technology as your competitive advantage. Lowering barrier to enter. Move from Capex to Opex model.

Improve Availability, Accessibility and Scalability to next level.

Security is always top priority.

We take care your IT needs. Allowing you to focus on your business.

Extensive technical support. Our team resides in more than 15 cities throughout Indonesia.

The World of email“The Truth”

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Facts & Trendsemail is still the #1 Business Communication Tools

• 2.6 billions email users worldwide in 2015 or 30% of world population• 205 billions emails traffic per day in

2015 – CAGR 5%• USD 13.6 billion email market in

2015 – CAGR 30%

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Typical email DeploymentShared email Hosting with Internal email system

• Advantages:o Very low costo Easy to deploy

• Disadvantages:o Vulnerable of spamo Bad IP reputation caused by spam

activity in the web hosting servero Public IP of Web hosting server often

blocked by ISP

Web Hosting(@domain.com)

Internet

POP3

POP3

Local Mail Server

LAN

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Typical email DeploymentOn Premise (Exchange, Lotus, Unix, Zimbra)

• Advantages:o Secured emailo Access any where

• Disadvantages:o High investment costo High maintenance and operation costo Downtime issue

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Typical email deploymentCloud Base email Services (Cloudciti Enterprise email as Service

• Pay as you grow• No investment cost• High Availability• Secured Email• Access any where• No operation pain

Zimbra Web Client

Zimbra Mobile Web

SOAP

LDAP, WebDAV

Standards Clients

Apple Desktop

EWS

POP, IMAP, CardDAV, CalDAV

MS Outlook

MAPI

BES

BlackBerry

iPhone

Android Windows

Tablets

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The e-mail Operational PainsOn Premise Systems

Who Going To Run It ?

To hire an experienced Microsoft Exchange Admin is CHALLANGING If you live in these areas,

starting salaries for Exchange Admin are even more

Labor component alone = 69% of on-premises = VALUABLE RESOURCES for DEVELOPING STRATATEGIC PROJECTS Servers $$

Backups $$Licensing $$Ongoing maintenance $$(patching, upgrade, backups)

TOTAL $$$$$$

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Challenges on e-mail Operation

• Uncontrollable incoming Spam email

• Virus from email• DDoS attack• Performance on email

server

• IP Blacklist• Original Sender identify

as source of spammer• Receive on target

recipient as a Junk/Spam messages (sometime with delay on delivery)

• Junk Traffics • Internet Reputation

Threats

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The Real Cost

• Retention Private & Confidential information

• No 24 x 7 x 365 Support

• No Spam Handling

• No Commitment of 99.9% Up Time

Perception

Productivity

Performance

Free e-mail service is Not really FREE

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Case StudyHillary Clinton Issue (BBC Indonesia)

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Case StudyOnno Purbo Issue (Merdeka.com)

How Email as a Service Can Remove Your Operation Pain

Overview

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Datacomm Cloud BusinessProducts & Solutions

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Cloudciti Enterprise Email as a ServiceDatacomm Cloud Business Offering

• Integrated Collaboration Tools (email, calendaring, file sharing, activity streams, social networks and more);

• No CAPEX; Pay as you grow; • Guaranteed availability 99,9%; • Equipped with antivirus & antispam; • Guaranteed physical and logically data security with ISO 27001 certification; • 24 x 7 x 365 Security Operation Center.

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Cloudciti Enterprise Email as a ServiceDatacomm Cloud Business Offering

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Datacomm Cloud Business

• 24x7 Help Desk Support Center

• 24x7 Network Operation Center

• 24x7 Security Operation Center

• Tier 3 Data Center Design• ISO 9001:2008• ISO 27001:2013 • ISO 20000:2011

Infrastructure & Facility

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Cloudciti Enterprise email as a ServicePackaging

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Visit our Websitecloud.datacomm.co.id