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    1© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Basic Factory Dynamics

    Physics should be explained as simply as possible,but no simpler.

    –Albert Einstein

    2© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL Case

    Large Panel Line: produces unpopulated printed circuit boards

    Line runs 24 hr/day

    Recent Performance:• throughput = 1,100 panels per day (45.8 panels/hr)• WIP = 37,000 panels• CT = 34 days (816 hr)• customer service = 75% on-time delivery

    What data do we need to decide?

    How is HAL doing?

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    3© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL - Large Panel Line Processes

    Lamination: press copper and prepreg into core blanks

    Machining: trim cores to size

    Circuitize: etch circuitry into copper

    Optical Test and Repair: scan panels optically for defects

    Drilling: holes to provide connections between layers

    Copper Plate: deposits copper in holes to establish connections

    Procoat: apply plastic coating to protect boardsSizing: cut panels into boards

    End of Line Test: final electrical test

    4© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL Case - Science?

    External Benchmarking• but other plants may not be comparable

    Internal Benchmarking• capacity data: what is utilization?• but this ignores WIP effects

    Need relationships between WIP, TH, CT, service!

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    5© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Definitions

    Workstations: a collection of one or more identical machines.

    Parts: a component, sub-assembly, or an assembly that moves through theworkstations.

    End Items: parts sold directly to customers; relationship to constituent partsdefined in bill of material .

    Consumables: bits, chemicals, gasses, etc., used in process but do not become part of the product that is sold.

    Routing: sequence of workstations needed to make a part.

    Order: request from customer.

    Job: transfer quantity on the line.

    6© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Definitions (cont.)

    Throughput (TH): for a line, throughput is the average quantity of good (non-defective) parts produced per unit time.

    Work in Process (WIP): inventory between the start and endpoints of a product routing.

    Raw Material Inventory (RMI): material stocked at beginning of routing.

    Crib and Finished Goods Inventory (FGI): crib inventoryis material held in a stockpoint at the end of a routing; FGI is material held ininventory prior to shipping to the customer.

    Cycle Time (CT): time between release of the job at the beginning of therouting until it reaches an inventory point at the end of the routing.

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    7© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Factory Physics

    Definition: A manufacturing system is a network of processesthrough which parts flow and whose purpose is to generate profitnow and in the future.

    Structure: Plant is made up of routings (lines), which in turn are madeup of processes.

    Focus: Factory Physics is concerned with the network and flows at therouting (line) level.

    8© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Parameters

    Descriptors of a Line:

    1) Bottleneck Rate ( r b): Rate (parts/unit time or jobs/unit time) of the process center having the highest long-term utilization.

    2) Raw Process Time ( T 0): Sum of the long-term average processtimes of each station in the line.

    3) Congestion Coefficient ( ): A unitless measure of congestion.

    • Zero variability case, = 0.

    • “Practical worst case,” = 1.

    • “Worst possible case,” = W 0.

    Note: we won’t use quantitatively,but point it out to recognize that lineswith same r b and T 0 can behave verydifferently.

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    9© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Parameters (cont.)

    Relationship:

    Critical WIP ( W 0): WIP level in which a line having no congestionwould achieve maximum throughput (i.e., r b) with minimum cycle time(i.e., T 0).

    W 0 = r b T 0

    10© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    The Penny Fab

    Characteristics:• Four identical tools in series.• Each takes 2 hours per piece (penny).• No variability.• CONWIP job releases.

    Parameters:r b =

    T 0 =W 0 =

    =

    0.5 pennies/hour

    8 hours0.5 8 = 4 pennies

    0 (no variability, best case conditions)

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    11© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    The Penny Fab

    WIP TH CT TH x CT123456789

    12© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    TH vs. WIP: Best Case

    T h r o u g h p u

    t ( J o b s /

    h r )

    0 2 4 6 8 10 12 140

    .2

    .4

    .3

    .5

    .1

    WIP (Jobs)

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    13© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    CT vs. WIP: Best Case

    C y c

    l e t i m e

    ( H o u r s

    )

    0 2 4 6 8 10 12 140

    8

    16

    12

    20

    4

    WIP (Jobs)

    14© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Best Case Performance

    Best Case Law: The minimum cycle time (CT best ) for a given WIPlevel, w, is given by

    The maximum throughput (TH best ) for a given WIP level, w is given by,

    CT best = T 0 ,

    w / r b ,

    if w ≤W 0 otherwise.

    TH best = w / T 0 ,

    r b ,

    if w ≤ W 0 otherwise.

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    15© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Best Case Performance (cont.)

    Example: For Penny Fab, r b = 0.5 and T 0 = 8, so W 0 = 0.5 × 8 = 4,

    which are exactly the curves we plotted.

    CT best = 8,

    2 w ,

    if w ≤ 4 otherwise.

    TH best = w / 8 ,

    0.5,

    if w ≤ 4 otherwise.

    16© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    A Manufacturing Law

    Little's Law: The fundamental relation between WIP, CT, and TH over the long-term is:

    Examples:• Checking WIP levels in cash flow analysis.• Measure of cycle time (e.g., what is cycle time for an automobile?)• FGI and planned inventory.

    WIP = TH × CT

    units =units

    hr × hrs

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    17© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Penny Fab Two

    10 hr

    2 hr

    5 hr 3 hr

    18© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Penny Fab Two

    Station Number

    Number of Machines

    ProcessTime

    StationRate

    1 1 2 hr j/hr

    2 2 5 hr j/hr

    3 6 10 hr j/hr

    4 2 3 hr j/hr

    r b = T 0 = W 0 =

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    19© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case

    Observation: The Best Case yields the minimum cycle time and maximum throughput for each WIP level.

    Question: What conditions would cause the maximum cycle time and minimum throughput?

    Experiment:• set average process times same as Best Case (so r b and T 0 unchanged)• follow a marked job through system• imagine marked job experiences maximum queueing

    20© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Penny Fab

    Time = 0 hours

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    21© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Penny Fab

    Time = 8 hours

    22© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Penny Fab

    Time = 16 hours

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    23© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Penny Fab

    Time = 24 hours

    24© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Penny Fab

    Time = 32 hours Note:

    CT = 32 hours= 4 8 = wT 0

    TH = 4/32 = 1/8 = 1/T 0

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    25© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    TH vs. WIP: Worst Case

    0

    0.1

    0.2

    0.3

    0.4

    0.5

    0.6

    0 1 2 3 4 5 6 7 8 9 10 11 12

    WIP

    T H

    r b

    W0

    1/T 0

    Best Case

    Worst Case

    26© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    CT vs. WIP: Worst Case

    0

    48

    121620242832

    0 1 2 3 4 5 6 7 8 9 10 11 12

    WIP

    C T

    T0

    W0

    Best Case

    Worst Case

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    27© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Worst Case Performance

    Worst Case Law: The worst case cycle time for a given WIP level,w, is given by,

    CT worst = w T 0

    The worst case throughput for a given WIP level, w, is given by,

    TH worst = 1 / T 0

    Randomness? None - perfectly predictable, but bad!

    28© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Practical Worst Case

    Observation: There is a BIG GAP between the Best Case and WorstCase performance.

    Question: Can we find an intermediate case that:• divides “good” and “bad” lines, and • is computable?

    Experiment: consider a line with a given r b and T 0 and:• single machine stations• balanced lines• variability such that all WIP configurations (states) are equally likely

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    29© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    PWC Example – 3 jobs, 4 stations

    State Vector State Vector 1 (3,0,0,0) 11 (1,0,2,0)2 (0,3,0,0) 12 (0,1,2,0)3 (0,0,3,0) 13 (0,0,2,1)4 (0,0,0,3) 14 (1,0,0,2)5 (2,1,0,0) 15 (0,1,0,2)6 (2,0,1,0) 16 (0,0,1,2)7 (2,0,0,1) 17 (1,1,1,0)8 (1,2,0,0) 18 (1,1,0,1)9 (0,2,1,0) 19 (1,0,1,1)10 (0,2,0,1) 20 (0,1,1,1)

    clumpedup states

    spread out states

    Note: average WIP at any station is 15/20 = 0.75, so jobs are spread evenly between stations.

    30© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Practical Worst Case

    Let w = jobs in system, N = no. stations in line, and t = processtime at all stations:

    CT(single) = (1 + (w-1)/N) t

    CT(line) = N [1 + (w-1)/N] t= Nt + (w-1)t= T 0 + (w-1)/r b

    TH = WIP/CT = [w/(w+W 0-1)]r b

    From Little’s Law

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    31© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Practical Worst Case Performance

    Practical Worst Case Definition: The practical worst case (PWC) cycle time for a given WIP level, w, is given by,

    The PWC throughput for a given WIP level, w, is given by,

    where W 0 is the critical WIP.

    b r

    wT

    1CT 0PWC

    −+=

    ,1

    TH

    0

    PWC b r

    wW

    w

    −+=

    32© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    TH vs. WIP: Practical Worst Case

    0

    0.1

    0.2

    0.3

    0.4

    0.5

    0.6

    0 1 2 3 4 5 6 7 8 9 10 11 12

    WIP

    T H

    r b

    W0

    1/T 0

    Best Case

    Worst Case

    PWC“Good”

    “Bad”

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    33© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    CT vs. WIP: Practical Worst Case

    048

    121620242832

    0 1 2 3 4 5 6 7 8 9 10 11 12

    WIP

    C T

    T0

    W0

    Best Case

    Worst Case PWC

    “Bad”

    “Good”

    34© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    0

    0.1

    0.2

    0.3

    0.4

    0.5

    0 2 4 6 8 10 12 14 16 18 20 22 24 26

    WIP

    TH

    Penny Fab Two Performance

    Worst Case

    P e n n y F a b 2

    Best Case

    P r a c t i c a l W o r s t

    C a s e

    1/T 0

    r b

    W 0

    Note: process times in PF2 have var equal to PWC.

    But… unlike PWC, it hasunbalanced line and multi

    machine

    stations.

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    35© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Penny Fab Two Performance (cont.)

    0

    10

    20

    30

    40

    50

    60

    70

    80

    0 2 4 6 8 10 12 14 16 18 20 22 24 26

    WIP

    CT

    Worst Case

    P e n n y F a

    b 2

    Best Case

    P r a c t i c a l

    W o r s t C a

    s e

    T 0

    1/r b

    W 0

    36© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Back to the HAL Case - Capacity Data

    Large Panel Line:

    Process Rate (p/hr) Time (hr)Lamination 191.5 1.2Machining 186.2 5.9Circuitize 150.5 6.9Optical Test/Repair 157.8 5.6Drilling 185.9 10.0Copper Plate 136.4 1.5Procoat 146.2 2.2

    Sizing 126.5 2.4EOL Test 169.5 1.8r b, T 0 126.5 33.1

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    37© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL Case - Situation

    Critical WIP: r bT 0 = 126.5 × 33.1 = 4187

    Actual Values:• CT = 34 days = 816 hours• WIP = 37400 panels• TH = 45.8 panels/hour

    Conclusions:• Throughput is 36% of capacity

    • WIP is 8.9 times critical WIP• CT is 24.6 times raw process time

    38© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL Case - Analysis

    WIP Required for PWC to Achieve TH = 0.36 r b:

    TH Resulting from PWC with WIP = 37,400:

    355,2)1187,4(64.036.0

    )1(64.036.0

    36.01

    0

    0

    =−=−=

    =−+

    =

    W w

    r r W w

    wTH

    bb

    8.1135.1261187,4400,37

    400,37

    10=

    −+=

    −+=

    br W w

    wTH

    Much lower than actual WIP!

    Much higher

    than actual TH!

    Conclusion : actual system is much worse than PWC!

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    39© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    HAL Internal Benchmarking Outcome

    -20

    0

    20

    40

    60

    80

    100

    120

    140

    0 10000 20000 30000 40000 50000

    WIP (panels)

    T H

    ( p a n e l s /

    h r )

    Best Case

    Practical Worst Case

    Worst Case

    Actual Performance

    "Good" Region

    "Bad" Region

    40© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Labor Constrained Systems

    Motivation: performance of some systems are limited by labor or acombination of labor and equipment.

    Full Flexibility with Workers Tied to Jobs:• WIP limited by number of workers ( n)• capacity of line is n/T 0• Best case achieves capacity and has workers in “zones”• ample capacity case also achieves full capacity with “pick and run” policy

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    41© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Labor Constrained Systems (cont.)

    Full Flexibility with Workers Not Tied to Jobs:• TH depends on WIP levels

    • TH CW(n) ≤ TH( w) ≤ TH CW(w)

    • need policy to direct workers to jobs (focus on downstream is effective)

    Agile Workforce Systems• bucket brigades• kanban with shared tasks• overlapping zones• many others

    42© Wallace J. Hopp, Mark L. Spearman, 1996, 2000 http://factory-physics.com

    Factory Dynamics Takeaways

    Performance Measures:• throughput• WIP• cycle time• service

    Range of Cases:• best case• practical worst case• worst case

    Diagnostics:• simple assessment based on r b, T 0, actual WIP,actual TH• evaluate relative to practical worst case