Chapter 1 Kuliah 1
19
1 Manajemen Operasional Dr. Irwansyah, SE., MM Kantor: Ruang Magister Manajemen Unmul Email: [email protected]
description
tugas
Transcript of Chapter 1 Kuliah 1
1
Manajemen OperasionalDr. Irwansyah, SE., MMKantor: Ruang Magister Manajemen UnmulEmail: [email protected]
2
Bahan BacaanChase, Jacobs and Aquilano, Operation Management for
Competitive Advantage, McGraw Hill Companies Inc, Singapore, 2007
Heizer, Jay and Barry Render, Operation Management, 11th Edition, Pearson Education-Prentice Hall, 2014
Haming, Murdifin dan Mahfud Nurnajamuddin, Manajemen Produksi Modern: Operasi Manufaktur dan Jasa, Bumi Aksara, Jakarta 2007
Handoko, T Hani., Dasar-dasar Manajemen Produksi dan Operasi, BPFE, Jogjakarta, 2000
Martinich, Joseph S., Production and Operation Management: An Applied Modern Approach, John & Wiley, Inc 1997
Reksohadiprojo, Sukanto, Manajemen Produksi dan Operasi, BPFE Jogjakarta, Edisi Kedua, 2003
3
Dikumpul ujian tengah semester Resume Mata kuliah minimal 60
Halaman
Tugas Kelompok
4
Overview: Introduction to the Field
5
What is Operations Management?Defined
Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services
6
What is a Production System?Defined
A production system is defined as a user of resources to transform inputs into some desired outputs
Produksi: penciptaan barang dan jasa
7
Why Study Operations Management?
Business Education
Systematic Approach to Org. Processes
Career Opportunities
Cross-Functional Applications
OperationsManagement
Mengapa Kita Mempelajari MOMO adalah salah satu fungsi utama dari
setiap organisasi dan berhubungan secara utuh dengan fungsi bisnis lainnya.
Mengetahui bagaimana barang dan jasa di produksi
Memahami apa yang dikerjakan manajer operasi
Merupakan bagian paling banyak menghabiskan biaya dalam sebuah organisasi
8
MO1. Perencanaan produk dan jasa2. Pengelolaan kualitas3. Perencanaan proses dan kapasitas4. Strategi lokasi5. Strategi tata letak6. Sumberdaya manusia dan perencanaan pekerjaan7. Manajemen rantai pasokan8. Persediaan9. Penjadwalan jangka menengah dan pendek10.perawatan
9
10
Transformations
Physical--manufacturingLocational--transportationExchange--retailingStorage--warehousingPhysiological--health careInformational--telecommunications
11
OM in the Organization Chart
Operations
Plant Manager
OperationsManager
Director
Manufacturing, Production control, Quality assurance, Engineering,
Purchasing, Maintenance, etc
Finance Marketing
12
Core services are basic things that customers want from products they purchase
Core ServicesDefined
13
Core Services Performance Objectives
OperationsManagement Flexibility
Quality
Speed
Price (or cost Reduction)
14
Value-Added Service Categories
OperationsManagement Information
Problem Solving
Sales Support
Field Support
15
Historical Development of OM
JIT and TQC
Manufacturing Strategy Paradigm
Service Quality and Productivity
Total Quality Management and Quality Certification
16
Historical Development of OM (cont’d)
Business Process Reengineering
Supply Chain Management
Electronic Commerce
17
Current Issues in OMCoordinating the relationship between
mutually supportive but separate organizationOptimizing global supplier, production and
distribution networksIncreasing co-production of goods and serviceManaging customer touch pointsRaising senior management awareness of
operation as s significant competitive weapon
Etika dan Tanggung Jawab SosialMengembangkan dan menghasilkan produk
yang aman dan berkualitas secara efesienMenjaga lingkungan yang bersihMenyediakan tempat kerja yang amanMenghormati komitmen-komitmen dalam
masyarakat
18
19
