Chanel Strategi Untuk MM
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Transcript of Chanel Strategi Untuk MM
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The broad principles by which
the firm expects to achieve itsdistribution objectives for its
target market(s)
Channel StrategyChannel Strategy
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g ( )
What role should distribution play in the firm’s
overall objectives and strategies?
What role should distribution play in the
marketing mix?
How should the firm’s marketing channels be
designed to achieve its distribution objectives?
Six Fundamental
Strategic DistributionDecisions
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What kinds of channel members should beselected to meet the firm’s distribution objectives?
How can the marketing channel be managed toimplement the firm’s channel design effectively
and efficiently?
How can channel member performance beevaluated?
Six Fundamental StrategicDistribution Decisions
(Cont’d)
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Those decisions involving the
development of new marketing
channels where none had existed
before, or the modification of
existing channels
Channel DesignChannel Design
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The design of the channel shouldcontribute to the firm’s quest for
ifferential !dvantage
Channel Design and
DiferentialAdvantage
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"ecogni#e need for channel design decision$et and coordinate distribution objectives
$pecify distribution tasks
evelop possible alternative channel structures%valuate variables affecting channel structure
&hoose the best channel structure
$elect the channel members
Paradigm o theChannel Design
Decision
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Obvious examples pp. !!"!# in text
$ut many times the need to make channel
design decisions is not obvious
Channel Design Decision
Phase 1:
Recognize Need for Channel DesignDecision
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Channel Design Decisio
Phase 2:
Set & Coordinate DistributionObjectives
$ecome familiar with objectives of firm
%et explicit distribution objectives
&heck for congruency
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Channel Design Decisio
Phase :
S!ecif"ing Distribution #as$s
'on’t underestimate all of the (nutsand bolts) necessary to make
products and services conveniently
available to customers
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Channel Design Decisio
Phase %:Develo! lternative Channel
Structures
*umber of levels
+ntensity at various levels
,ypes of intermediaries
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Channel Design DecisioPhase ':
(valuate )ariables *ecting channelStructure
ar!et variables
Product variables
Com"any variables
#ntermediary variables
$nvironmental variables
%ehavioral variables
&euristics "lay an im"ortant role&euristics "lay an im"ortant role
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Channel Design Decisio
Phase +:
Choosing the ,-est. ChannelStructure
-roduct"based models /spinwall0
1inancial /pproach
,ransaction &ost /nalysis /pproach 2anagement %cience /pproach
3udgmental 4Heuristic /pproach
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Channel Design Decisio
Phase /:
Select the Channel 0ebers
1inding perspective channel members
/pplying selection criteria
%ecuring perspective channel members
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'ork backwards from what thefinal customers wants* ! bottomup approach*
'arget ar!ets and ChanneDesign Strategy
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+arket geography
+arket si#e
+arket density
+arket behavior
when customers buy where customers buy
how customers buy
who buys
Frameor! or ar!e
Analysis
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'ho makes physical purchase
'ho uses the product
'ho influences the buying decision
ho %uys*ho %uys*
Ch l
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The administration of existing
channels to secure the cooperationof channel members in achieving
the firm’s distribution objectives
Channelanneanagementanagement
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-ind out needs and problems
.ffer support consistent withchannel member needs
/rovide leadership
otivating
Channel embers
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0rapevine (informal communicationsnetwork)
1nside research
.utside research
+arketing channel audit
istributor advisory councils
+earning About Channelembers ,eeds and
Problems
S Ch l
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&ooperative approach
/artnership approach
istribution programming approach
Su""ort or Channelembers
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2ew /roduct /lanning and evelopment
/roduct 3ife &ycle
$trategic /roduct +anagement
Product #ssues in
Channelanagement
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&hannel member input
!cceptability
-it with channel member assortments
%ducation and training
/roblems
,e Product Planning andDevelo"ment
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1ntroduction
0rowth
+aturity $aturation
!bsolute decline
Product +ie Cycle
What are the channel management
implications during each stage?
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/roduct differentiation
/roduct positioning
/roduct line expansionand contraction
Trading up and trading
down4rand strategy
$ervice strategy
Strategic Product
anagement
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&ost +arket
&ompetition&hannels
Pricing in Channel
anagement
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/ull versus /ush/romotional $trategy
5s*
Promotion 'hrough the
Channel
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&ooperative advertising
/romotional allowances isplays and selling aids
1n6store promotions
&ontests and incentives $pecial promotional deals and merchandise
campaigns
Classic Push
PromotionalStrategies
-.i d d / l 0
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Training
7uotas
+issionary selling
Trade shows
-.inder and /entler0Push Promotional
Strategies