Post on 28-Feb-2023
Table of Contents1. BACKGROUND OF THE PROGRAM..............................................22. ORGANIZING COMMITTEE...................................................3
2.1 Person in-charge (PIC) for each tasks..............................33. LESSON PLAN............................................................5
3.1 Program Title......................................................53.2 Objectives of the Program..........................................5
3.3 Venue of Program...................................................53.4 Program Duration...................................................5
3.5 Proposed Date and Time.............................................53.6 Target Participants................................................5
3.7 Speakers Profile...................................................63.8 Training Modules...................................................7
3.9 Training Evaluation................................................73.10 Dress Code.........................................................7
3.11 Training Aides.....................................................73.12 Transportation Mode for Students of BSMH5133.......................7
3.13 Equipment and Material Use.........................................83.14 Project Cost.......................................................8
3.15 Program Outlines (Syllabus)........................................93.16 Program Schedule..................................................10
4. FINDINGS..............................................................124.1 Participants Attendance...........................................12
4.2 Program Evaluation................................................124.2.1 Reaction (Level 1).............................................12
4.2.2 Learning (Level 2).............................................145. CONCLUSION............................................................17
1. BACKGROUND OF THE PROGRAM
Yamaha Electronics Manufacturing (M) Sdn. Bhd. or acronym YEM is
a Japanese multinational company located in Ipoh, Perak. The
company is a private limited liability company, incorporated and
domiciled in Malaysia since 1 April 1991.
As in other organizations, the human resources department at YEM
plays a very important role in the organization. Human resource
department provides a key support function within YEM. Human
resources management exists to ensure YEM has the right people
who will be able to achieve the organizational objectives. To do
this human resource practitioners in YEM must:
hire the right person for right job at the right time
ensure the workers receive appropriate training
establish systems for compensation and rewarding
employees
help heads of departments keep their subordinates free
from injury and sickness
design and implement appropriate disciplinary systems
so workers who defy YEM’s rules, and thus jeopardizes
its success, can be dealt with
ensure the organization is complying with the country’s
employment laws and legislation related to it
maintain staff record
Most of the functions of human resource above relate with the
labor laws. The role of human resource practitioners is one of
central communicator. Compliance with company policy, government
rules, and employment law is part of the human resource
practitioner’s responsibility. Therefore, these human resource
officers or practitioners not only need to have in-depth
knowledge and understanding about labor laws but they must be
aware of the amendment made to it. This is to ensure the human
resource practitioners in the organization are always maintaining
and complying with the latest labor laws requirements. Thus, it
can protect the organization from legal implications.
One of the key legislations that need human resource
practitioners take care of is the Employees’ Social Security Act
1969 and Occupational Safety and Health Act 1994. Recently, SOCSO
has amended the Employees’ Social Security Act 1969 and most of
YEM human resource practitioners are still not aware of it. In
addition, the level of awareness among YEM human resource
practitioners pertaining to occupational safety and health are
still low. For that reasons, YEM has invited the students of
class BSMH5133 (DC132) from UUMKL to facilitate and organize a
one day seminar on latest updates and protection schemes under
SOCSO, and responsibilities of employer and employee under OSHA
1994.
2. ORGANIZING COMMITTEE
To ensure the success of this project students of class BSMH5133
(DC132) had discuss and had established a committee in which each
student is given their own assignment. The organizing committee’s
structure can be seen in Figure 2.1 below.
Figure 2.1
2.1 Person in-charge (PIC) for each tasks
Person in-charge (PICs) for each task can be seen in Figure 2.2 below.
Figure 2.2
NO. ITEM DETAILS NAME OF PIC PIC1 Participan
tsTo get training participantsfrom the industry + class membersChosen organization: Yamaha Electronics Mfg. (M) Sdn. Bhd.Approximate: 40 participants
Muhashamsani 1
ADVISORPuan Norizan
LOGISTIC/AIDE
Asymawi
TREASURER
Muhashamsani
SPEAKERPanir
Shazwan
TRAINING
MATERIAL
Umi KalsomAbirame
eAffizBasri
RECEPTIONAsfarinaVimala
Chandrakala
Chittra
TRAINING EVALUATION
KamaAtikah
SivabalanDzulaika
EVENTAbdel Moumen
REPORTINGAbu
AnisahUmahtheveAzliana
CHAIRMANMuhashamsan
i
2 Training Venue
Booking Seminar Room + training aidChosen hotel: Heritage Hotel, Ipoh[Seminar Room + 3 meals]Costing: Under Yamaha Electronics Mfg. (M) Sdn. Bhd.
Muhashamsani 2
3 Speakers Topic 1SOCSO: Latest Updates and Protection SchemesTopic 2OSHA: Employer and EmployeesResponsibilities (to be confirm later)
PannirselvamSyazwan Syah
11
4 Training Module
Prepare the course contents & training slides for Topic 1
Prepare the course contents & training slides for Topic 2Prepare the training materials (copy + comb binding x 40) for Topic 1*Prepare the training materials (copy + comb binding x 40) for Topic 2*
PannirselvamSyazwan SyahUmi Kalsom/AbirameeAffiz/Basrie
4
5 Transportation
To provide car for 20 classmates
To arrangge the hotel booking (on pax account basis)
Mohd Asymawi 1
6 Training Prepare at least 4 levels evaluation. Can use `Kirkpatrick' model.
Kama & AtikahSivabalan/Dzulaika
22
[reaction, learing, behaviorand results]To conduct the evaluation, compile and summarize the findings:-a) "reaction evaluation" e.g. questionnairesb) "learning evaluation" e.g. written test (pre and post)c) "behavior evaluation" e.g. performance appraisald) "result evaluation" e.g. productivity, quality, morale, Dept's KPI
7 Reception 1) Welcome the participants2) Registration of participants3) Handover the training file (notes, brochures. Etc.) to the participants
Asfarina / Vimala /Chandrakala /Chittra
3
8 Master of Ceremony
Function coordinator, seminar schedule, welcome speech, introduce speakers, end speech
Abdelmoumen / 2
9 Aide Event photo shooting, video shooting during
Mohd Asymawi 9
10 Training report
To prepare overal "HRD Project" report → Pn Norizan
To prepare "event slides" toshow in the next class
Abu / AnisAzliana / Umahtheve
2
* The cost for photocopying and binding the training material will be equally shared by class members
3. LESSON PLAN
3.1 Program Title
A one day seminar on Employees’ Social Security Act 1969
latest updates and protection schemes & Responsibilities of
Employer and Employee under Occupational Safety and Health
Act 1994.
3.2 Objectives of the Program
At the end of the one day program, participant will be able
to:
Explain the employees’ protection schemes and return
to work program provide under Employees’ Social
Security Act 1969;
Explain the responsibilities of employer and employee
in Occupational Safety and Health 1994;
Relate the provisions under both legislations with
their current handling jobs; and
Communicate accurately and effectively to other
employees that raise the enquiries regarding both
SOCSO and OSHA issues at workplace.
3.3 Venue of Program
Seminar Room Polo 2, Heritage Hotel, Ipoh, Perak
3.4 Program Duration
8 hours / 1 day program
3.5 Proposed Date and Time
15 March 2014 (Saturday), 8.00 am until 5.00 pm
3.6 Target Participants
Twenty (20) participants from Human Resource Department, Yamaha Electronics Manufacturing (M) Sdn. Bhd., Ipoh, Perak
3.7 Speakers Profile
a)Mr. Pannirselvam s/o Rajamanikam CDMP, MMDM.Case Manager, Return to Work Department, SOCSO, HQ.
Mr.Pannirselvam has academic background in BiomedicalScience from University Putra Malaysia. He started hiscareer in 2004 with Assunta Hospital as a Medical LabTechnologist. Pursuing his career in health screeningmanagement, he worked in Pantai Fomema (M) Sdn Bhd, a GLCcompany since the year 2006. He worked as Medical LiaisonOfficer. Subsequently in 2009 he joined SOCSO and remainswith this organization until now. He has more than 10years’ experience as a Medical health care management,where his skills have been capitalized in various aspectsof Social Security management such as disabilitymanagement, return to work program, compensation & benefit,employee relation, human resource development and PWDmanagement.
With his vast experience in the field of Social Security,Medical Social Work and Disability management, in 2010 hewas awarded Certified Disability Management Professional(CDMP) by International Disability Management StandardCouncil (IDMSC) from Canada. He is also a member ofMalaysian Disability Managers Association (MyDIMA). He hassuccessfully completed the Training Program for YoungLeaders from Malaysia, organized by the Japan International
Cooperation Agency under the International CooperationProgram of the Government of Japan for the duration of 1month.
Mr.Pannirselvam also conducted numerous training programsfor many companies which covered many topics underDisability Management, Return To Work program, HealthScreening Program and Social Security.
b)Mr. Syazwan Syah bin ZulkiflyOccupational Safety and Health Officer, Department Occupational Safety and Health, Negeri Sembilan.
Mr. Syazwan Syah has academic background in MechanicalEngineering from Kushiro National College of Tech. Japan.He started his career in 2001 with Mayekawa Mfg Co Ltd as aProject Engineer based in Tokyo Japan. Starting from 2003came back to Malaysia and pursues his career in variousfield including engineering, management, translation andtraining.
In 2009, Mr Syazwan Syah joined DOSH Negeri Sembilan. Withhis vast experience in various fields, he was awarded theExcellent Service Award by Human Resource Minister threeyears after servicing in DOSH. In DOSH Negeri Sembilan,Syazwan has been appointed as main speaker and conductednumerous of OSH training programs including talks, forumand seminars to the industries.
3.8 Training Modules
Both speakers for seminar topic Employees’ Social Security
1969 as well as Occupational Safety and Health 1994 shall
design and develop the course contents and training slides
according to program objectives. Then, based on the course
contents the training materials such as handout shall be
prepared by the PICs.
3.9 Training Evaluation
According to Werner (2009) HRD evaluation is defined as ‘the
systematic collection of descriptive and judgmental
information necessary to make effective training decisions
related to the selection, adoption, value, and modification
of various instruction activities.” Descriptive information
provides a picture of what is happening or has happened,
whereas judgmental information communicates some opinion
based on the fact.
The purpose of these evaluation conducted is to determine
whether the HRD program organized by the students of BSMH
5133 (DC132) from UUMKL has meet it objectives or not.
Another purpose is to identify the strengths and weaknesses
of program conducted by those students, which can lead to
changes or modification for future improvement.
3.10 Dress Code
Since the students of BSMH5133 are a training organizer and
facilitators for the training program, the dress code decided
is formal (black and white).
3.11 Training Aides
Event photo shooting will be arranged to commemorate the
event.
3.12 Transportation Mode for Students of BSMH5133
All students will arrange their own transportation to
Heritage Hotel Ipoh. It was understood that some of the
students will sharing car (car pool). Transportation for
participant will be arranged by themselves.
3.13 Equipment and Material Use
Laptop Computer Projector Projector screen PA System Handouts Pocket files Mahjong papers
3.14 Project Cost
The project cost was estimated and can be seen in Figure 3.1 below.
Figure 3.1
EXPENSES FOR HRD PROJECT IN IPOH, PERAK
NO EXPENSES DESCRIPTION AMOUNT [RM]
1 Seminar package (seminar room + 3 times meals)
2,200.00Yamaha staff - RM50 x 20 pax = RM1,000HRD students + lecturer - RM50 x 22 = RM1,200
2 Accommodation for HRD students750.00
RM150 x 5 rooms x 1 night3 Fuel consumption (KL - Ipoh - KL) 800.004 Training materials
65.00(photocopy of handout + pocket file)
5 Training participants certificates printing 14.00
TOTAL 3,829.00
3.15 Program Outlines (Syllabus)Employees’ Social Security Act 1969
Contributions• Registration of Employers & Employees• Rate of Contribution Payment of Contribution
SOCSO Schemes• Protection Schemes under SOCSO
Employment Injury Scheme Medical Benefits Temporary Disability Benefits Permanent Disability Benefits Recovery Benefits Dependency Benefits Funeral Benefits Education Benefits
Disability Scheme Invalidity Pension Invalidity Assistance Always Care Allowance
Survivors’ Pension Funeral Benefits Recovery Benefits Education Benefits
Health Screening Program Eligibility Screening Coverage
Return TO Work Program Eligibility Care Management Coverage
Occupational Safety and Health Act 1994
Salient Provisions of OSHA 1994• Employer Responsibilities• Employee Responsibilities• Penalties
OSHA and HRM Issues• Employment Management Issues • Industrial Relation Management Issues
3.16 Program Schedule
Time MajorTopic
Facilitators Activity Participants
Activity
Instructional Strategies Intended to Be Achieved
8.30 am-9.00 am
Registration
• Reception PICs welcome theparticipants
• Ask the participants to sign the attendance list
• Handover the goodie bag• Usher participants to seating table
Sign the attendance list
Registration session should becompletedon time
9.00 am- 9.10 am
Welcome Speech
• MC address welcome speech• Introduce lecturer and students
9.10 am– 9.15 pm
Keynotes • MC call Advisor of the HRDProject Puan Norizan Haji Azizan
• Advisor give keynotes9.15 am- 9.20 am
Introduce 1st Speaker
• MC call and introduce 1st Speaker
• MC brief profile of 1st Speaker
To impress by demonstrating the speaker have depth knowledge, well trained, and competentto deliver the course
9.20 am- 9.25 am
Pretest onSOCSO
• 1st Speaker conduct pretest• PICs distribute test paperto participants
• PICs collect back test paper after finish
Answer pretest
To identify participants knowledgelevel.Target knowledgeincrease by 50% after training completed.
9.25 am-10.30 am
Employees’Social Security Act 1969
Lecturing on using slides:•SOCSO contributions•SOCSO Schemes•Employment Injury Scheme
Focus to presentation slides
To get full attentionand focusfrom participants
10.30 am - 10.45am
Tea Break Time management
10.45 am - 12.40 pm
Employees’Social Security Act 1969
Show video on Return to Work ProgramLecturing on using slides:
Focus to video show and presentat
To get full attentionand focus
(continued)
•Disability Scheme•Health Screening Program•Return to Work Program
ion slides
from participants
12.40 pm – 12.55 pm
Q & A Session
Speaker answer the questions
Post the questionsto Speaker
Give participants opportunities for feedback,clarification, andsharing points ofview
12.55 pm - 1.00 pm
Post-Test on SOCSO
• 1st Speaker conduct post-test
• PICs distribute test paperto participants
• PICs collect back test paper after finish
Answer post-test
To allow the speaker to see what has changed after thetraining
1.00 pm- 2.00 pm
Lunch Time management
2.00 pm- 2.05 pm
Introduce 2nd Speaker
• MC call and introduce 2nd Speaker
• MC brief profile of 2nd Speaker
To impress by demonstrating the speaker have depth knowledge, well trained, and competentto deliver the course
2.05 pm- 2.10 pm
Pretest onOSHA
• 2nd Speaker conduct pretest• PICs distribute test paperto participants
• PICs collect back test paper after finish
Answer pretest
To identify participants knowledgelevel.
Target knowledgeincrease by 50% after training completed.
2.10 pm- 3.30 pm
Occupational Safety and HealthAct 1994
Lecturing on using slides: Employer responsibilities Employee responsibilities Penalties Employment management
issues and OSH Industrial relation
management issues and OSH
Focus to presentation slides
To get full attentionand focusfrom participants
3.30 pm– 3.45 pm
Tea Break Time management
3.45 pm– 4.35pm
Group Activity
• Speaker divides participants into groups
• Speaker giving assignment / case study
Group leaders need to present their case
Promote participants discussion and come out ideas / views
4.35 pm– 4.50 pm
Q & A Session
Speaker answer the questions
Post the questionsto Speaker
Give participants opportunities for feedback,clarification, andsharing points ofview
4.50 pm– 5.00 pm
Post-Test on OSH
• 2nd Speaker conduct post-test
• PICs distribute test paperto participants
• PICs collect back test paper after finish
Answer post-test
To allow the speaker to see what has changed after thetraining
5.00 pm Certificat PICs ready with Group
– 5.05 pm
e of Attendance
certificates MC call Program Advisor
to present the Certificate of Attendance
MC call the group leadersto receive the certificates
leader receive the certificates
5.05 pm End of Program
MC call all participants,lecturer and students of BSMH5133 for photography session
Assemble To mark as memory
4. FINDINGS
4.1 Participants Attendance
Registration of the participants involved as early as 8:30 am until 9:00 am. Total estimated participant are 20, however oneparticipant absent because of unknown reasons.
4.2 Program Evaluation
We used the most popular and influential framework for
training evaluation which is Kirkpatrick’s Evaluation
Framework. Kirkpatrick suggested training efforts can be
evaluated according to four criteria: reaction, learning, job
behavior, and results.
4.2.1 Reaction (Level 1)
The purposes of this rapid-feedback evaluation are to find
out how the trainees doing, how we the students of subject
BSMH5133 (DC132) are doing as facilitators of this learning
program. This evaluation also to get trainees’ opinions about
the content of the course and the training methods we are
using together. At this level of evaluation, the focus is on
the trainee’s perception in general, for example, did the
trainees like the program, and how they feel about the
trainer effectiveness and did the program accommodated with
sufficient facilities.
We used a standardized set of questions (questionnaire) to
obtain trainees fast opinions, observations, and beliefs. In
this questionnaire, we used point scale from number 1 to 5 to
measure the trainee opinions. The trainees were asked to
answer the questionnaire immediately after the program
completed. The result of reaction level study can be seen in
Figure 4.1, Figure 4.2 and Figure 4.3 below.
Figure 4.1
Venue
Meals
Secretariat Effectiveness
0.00 1.00 2.00 3.00 4.00 5.00
3.94
3.78
3.83
Program Management
Figure 4.2
Contents of modules
Duration
Achievement of Objectives
Level of understand after the course
0.00 1.00 2.00 3.00 4.00 5.00
3.94
3.78
3.83
3.83
Program Effectiveness
Figure 4.3
Lever of Understanding
Ability to attract attention
Contents Delivery
0.00 1.00 2.00 3.00 4.00 5.00
4.06
4.06
3.83
3.83
3.61
3.67Speaker Effectiveness
OSHA SOCSO
4.2.2 Learning (Level 2)
At this level, the evaluation purpose is to measure to
what extent do the trainees have greater knowledge and
wider understanding on employer responsibilities
pertaining to Occupational Safety and Health Act 1994,
and Employees’ Social Security Act 1969 after the
training program than they did before. In order to
measure the trainees’ knowledge on both legislations,
we the program facilitators has generated a written
test. Please see the sample of the tests in the
Appendix XXX. The trainees had undergone two series of
test which is pretest and post-test. In other words,
this assessment had measure how much learning does the
trainees demonstrate immediately after the training.
The result of these pretest and post-test can be seen
in Figure 4.4 until Figure 4.6 below.
Figure 4.4
SOCSO Pre Test
SOCSO Post-Test
OSHA Pre Test
OSHA Post-Test
0%
20%
40%
60%
80%
100%
0.685 0.71
0.505
0.815
Pre-test versus Post-Test
Figure 4.5
Appl
icat
ion
Obje
ctiv
e
Gene
ral
know
l...
Duti
es o
f Em
p...
Duti
es o
f de
s...
Duti
es o
f Em
p...
Noti
fica
tion
...
Medi
cal
Surv
e...
9000.0%
5500.0%
2800.0%
5000.0% 5000.0%4000.0%
5000.0%
2500.0%
9000.0%8000.0%
7000.0%
9000.0%8000.0%
9000.0%10000.0%
7000.0%
Anwsering Question Correctly (Pretest vs. Post-Test)[OSHA]PRE- TEST
Question Classification
Figure 4.6
Appl
icat
ion
SOCS
O Sc
heme
Gene
ral
kno.
..
Cont
ribu
tion
Empl
oyme
nt .
..
4800.0%
10000.0%
5000.0%
8700.0%8000.0%
4300.0%
8500.0%
6800.0%
8500.0% 8000.0%
Answering Question Correctly (Pretest vs - Post-Test)
[By Question Classification]
PRE- TESTPOST-TEST
5. CONCLUSION
As a conclusion, this training program had achieved 98% of targeted
objectives. However, we notice some weaknesses during that program
which need to be improved in the future. First issue is about
interruption during training presentation. During that day, there was
a “presentation slide interference” which considered being time
consuming due to repair. The interference caused the speaker unable
to continue his speech. It also affect participants’ mood to focus on
the training. Therefore, earlier rehearsal (pre-checking) is highly
recommended.
Second issue is punctuality among the participants. The attendance
of participants is still in unsatisfactory stage since some of them
are not really follow the tentative schedule. As we noted some of
them still moving out of the hall even the speaker is already on the
stage. Tentative or program flow need to be arranged properly by
considering time and situation. Speaks to be held during morning
section and practical sections to be held during afternoon sections
since practical will encourage participants to move around, which not
cause them to be so dull.
Proper communication among Technical and Protocol team is highly
encouraged since they are the mastermind for the programs. Any
technical errors need to be substitute with some other related and
relevant sections so that the program is always going on.