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Manajemen OperasionalDr. Irwansyah, SE., MMKantor: Ruang Magister Manajemen UnmulEmail: irwansyah_smd75@yahoo.co.id

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Bahan BacaanChase, Jacobs and Aquilano, Operation Management for

Competitive Advantage, McGraw Hill Companies Inc, Singapore, 2007

Heizer, Jay and Barry Render, Operation Management, 11th Edition, Pearson Education-Prentice Hall, 2014

Haming, Murdifin dan Mahfud Nurnajamuddin, Manajemen Produksi Modern: Operasi Manufaktur dan Jasa, Bumi Aksara, Jakarta 2007

Handoko, T Hani., Dasar-dasar Manajemen Produksi dan Operasi, BPFE, Jogjakarta, 2000

Martinich, Joseph S., Production and Operation Management: An Applied Modern Approach, John & Wiley, Inc 1997

Reksohadiprojo, Sukanto, Manajemen Produksi dan Operasi, BPFE Jogjakarta, Edisi Kedua, 2003

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Dikumpul ujian tengah semester Resume Mata kuliah minimal 60

Halaman

Tugas Kelompok

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Overview: Introduction to the Field

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What is Operations Management?Defined

Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services

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What is a Production System?Defined

A production system is defined as a user of resources to transform inputs into some desired outputs

Produksi: penciptaan barang dan jasa

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Why Study Operations Management?

Business Education

Systematic Approach to Org. Processes

Career Opportunities

Cross-Functional Applications

OperationsManagement

Mengapa Kita Mempelajari MOMO adalah salah satu fungsi utama dari

setiap organisasi dan berhubungan secara utuh dengan fungsi bisnis lainnya.

Mengetahui bagaimana barang dan jasa di produksi

Memahami apa yang dikerjakan manajer operasi

Merupakan bagian paling banyak menghabiskan biaya dalam sebuah organisasi

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MO1. Perencanaan produk dan jasa2. Pengelolaan kualitas3. Perencanaan proses dan kapasitas4. Strategi lokasi5. Strategi tata letak6. Sumberdaya manusia dan perencanaan pekerjaan7. Manajemen rantai pasokan8. Persediaan9. Penjadwalan jangka menengah dan pendek10.perawatan

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Transformations

Physical--manufacturingLocational--transportationExchange--retailingStorage--warehousingPhysiological--health careInformational--telecommunications

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OM in the Organization Chart

Operations

Plant Manager

OperationsManager

Director

Manufacturing, Production control, Quality assurance, Engineering,

Purchasing, Maintenance, etc

Finance Marketing

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Core services are basic things that customers want from products they purchase

Core ServicesDefined

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Core Services Performance Objectives

OperationsManagement Flexibility

Quality

Speed

Price (or cost Reduction)

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Value-Added Service Categories

OperationsManagement Information

Problem Solving

Sales Support

Field Support

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Historical Development of OM

JIT and TQC

Manufacturing Strategy Paradigm

Service Quality and Productivity

Total Quality Management and Quality Certification

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Historical Development of OM (cont’d)

Business Process Reengineering

Supply Chain Management

Electronic Commerce

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Current Issues in OMCoordinating the relationship between

mutually supportive but separate organizationOptimizing global supplier, production and

distribution networksIncreasing co-production of goods and serviceManaging customer touch pointsRaising senior management awareness of

operation as s significant competitive weapon

Etika dan Tanggung Jawab SosialMengembangkan dan menghasilkan produk

yang aman dan berkualitas secara efesienMenjaga lingkungan yang bersihMenyediakan tempat kerja yang amanMenghormati komitmen-komitmen dalam

masyarakat

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