ADE NURHIDAYAT

PERSONAL SKILLS

• Excellent written and verbal communication skills

• Highly organized and efficient

• Ability to work independently or as part of a team

• Ability to work under pressure

• Communicating with young or old people

• Planning organizational needs

• Proven leadership skills and ability to motivate

TECHNICAL SKILLS

• Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc)

• Building Networks and Wireless LAN

• Planning and undertaking scheduled maintenance upgrades

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Talking to clients and computer users to determine the nature of problems

• Responding to breakdowns

• Investigating, diagnosing and solving computer software and hardware faults

• Repairing equipment and replacing parts

• Supervising junior engineering and technical staff

• Agreeing timescales

• Obtaining replacement or specialist components, fixtures or fittings

• Checking computer equipment for electrical safety

• Maintaining records of software licences

• Managing stocks of equipment, consumables and other supplies.

CAREER OBJECTIVE Seeking a full-time engineering position. I have a special interest and experience in software

engineering, database management and web-based application development/management using

.object-oriented and E-Commerce tecnology

Phone: 081212865008

Email: ade.nurhidayat07@gmail.com

Address: Jln.Rawa Kuning RT/RW 04/07 NO.61 Pulo Gebang

Jakarta Timur

EDUCATION Bachelor of Science in Information and Communications Engineering (2007 – 2014)

Yarsi University

Jakarta

PRE-PROFESSIONAL EXPERIENCE Technical Support Intern - IT Department

Pelabuhan Indonesia (August 2010 – September 2010)

Provided Level 1 support, handled troubleshooting and maintenance as well as monitoring and

deployment of IT

ACHIEVEMENTS/RESPONSIBILITIES

• Vice-Chairman, BEM of Engineering and Industrial Technology Yarsi University

WORK EXPERIENCE Officer

Labuan Nirwana (December 2012 – April 2014)

• Handled maintenance as well as machine

Technical Support Intern - IT Department

Primus Indonesia (August 2014 – Now)

• Provide technical support for users and ensure proper maintenance of workstations, printers,

and peripherals

• Respond to user service requests and expediently resolve trouble tickets to maximize system

uptime.

• Deploy new workstations and printers, installing operating systems, applications, and drivers,

and configuring network properties and hardware.

• Installed applications and coordinated all hardware / software upgrades.

• Trained departmental staff in the use of company systems and applications, providing

ongoing support.