Work Values Ethic GNPCOB
Transcript of Work Values Ethic GNPCOB
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Journal of Business Ethics ISSN 0167-4544Volume 116Number 3 J Bus Ethics (2013) 116:655-666DOI 10.1007/s10551-012-1450-z
Work Values Ethic, GNP Per Capita andCountry of Birth Relationships
Adela McMurray & Don Scott
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Work Values Ethic, GNP Per Capita and Country of BirthRelationships
Adela McMurray • Don Scott
Received: 9 April 2012 / Accepted: 9 August 2012 / Published online: 26 September 2012
� Springer Science+Business Media B.V. 2012
Abstract Workplaces around the world have experienced
extraordinary changes to the composition of their workforces
and the nature of work. Few studies have explored workers
from multiple countries of birth, with multiple religious ori-
entations, working together within a single country of resi-
dence. Building on and extending the Work Values Ethic
(WVE) literature, we examine 1,382 responses from
employees working in three manufacturing companies. Dif-
ferences were found in the mean WVE scores of groups of
respondents from 42 countries of birth. Their WVE scores
were strongly associated with their birth countries’ per capita
Gross National Product (GNP), and the means of these scores
did not change with variations in the respondents’ length of
residence in a different country. These results have implica-
tions for developing cross-cultural management practices and
for improving relationships with employees, with opportuni-
ties for increased commitment and, potentially, productivity.
Keywords Work values ethic � Country of birth �GNP per capita � Immigrants
Introduction
Global diversity management represents an important issue
in international management research (Nishii and Ozbilgin
2007) as immigration increasingly diversifies the popula-
tions of many countries. The changes to the world of work
hold relevance for academicians, practitioners and policy-
makers (Hodgkinson and Starkey 2011). Identifying
changes in employee work orientations is becoming
important. Recent research into skilled migrant workers has
focused on central issues of human capital, holistic
understanding of career mobility and capitalization (Al
Ariss and Syed 2011), flexible work arrangements and
turnover (Stavrou and Kilaniotis 2010).
In pursuing contextual and translational research, our
study follows Tranfield and Starkey’s (1998) proposition
that management research should culminate in the inter-
action between theory and practice. In the manufacturing
context, we examine employees’ country-of-birth back-
grounds as a proxy measure of their culture and orientation
towards work performance through Work Values Ethic
(WVE). The context is within three automotive component
companies in the Australian manufacturing industry.
According to Ozbilgin (2011) contextual management
studies provide a deeper understanding of the concept
under investigation and more appreciation of the place in
which the study is conducted.
Specific to the manufacturing industry, three research
questions underpin this study:
RQ1: Is there a significant association between country-
of-birth wealth and immigrant workers WVE?
RQ2: Are there differences in immigrant WVE scores
from various countries of birth?
RQ3: Do immigrant WVE scores differ if they have
resided in a country for various periods of time?
These questions are pertinent to academe for theory
building and for consolidation of literature and to managers
who make decisions in manufacturing industry contexts
A. McMurray (&)
RMIT University, GPO Box 2476V, Melbourne, VIC 3001,
Australia
e-mail: [email protected]
D. Scott
School of Commerce and Management, Southern Cross
University, Lismore, NSW, Australia
e-mail: [email protected]
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J Bus Ethics (2013) 116:655–666
DOI 10.1007/s10551-012-1450-z
Author's personal copy
that directly impact on their diversified country-of-birth
work forces. What follows is an analysis of literature
identifying issues in regard to WVE and country-of-birth
relationships, a description of the data collection method
and research design, the results of the data analysis and
finally, implications for academics and practitioners in
industry contexts.
Work Values Ethic (WVE)
Early scales of work ethic focused on developing measures
for the Protestant Work Ethic (PWE). Blood (1969) was the
first to develop a PWE scale relevant to the management
field with others following (Buchholz 1978; Hammond and
Williams 1976; Ho and Lloyd 1984; Ray 1982). All of
these measures, except those of Mirels and Garrett (1971),
were problematic and by 1983 experienced a decline in use
over the favored Mirels and Garrett (1971) 19-item mea-
sure (Morrow 1993).
The PWE is defined as ‘‘a dispositional variable char-
acterized by a belief in the importance of hard work,
rationality, and frugality which acts as a defense against
sloth, sensuality and religious doubt’’ (Furnham 1987,
p. 93). However, while the PWE is used as a measure of a
person’s dedication to work, it is associated with a Cal-
vinistic orientation (Jones et al. 2010; Willis 2008). As
Storr (2006) identified, a work-related ethic can occur in
non-Protestant countries. The WVE developed by
McMurray and Scott (2003) is based on the PWE and
encapsulates a similar orientation but without a necessary
Calvinistic connection. It is, therefore, a measure that can
be used in areas of many different religions, atheism or
agnosticism. Hence the WVE was considered a better
measure than the PWE for use in our study, which aimed to
better understand the differences to be taken into account
when dealing with mixed country-of-birth work forces.
While there appears to be a general understanding of
Weber’s (1905) idea of the PWE, Weber did not provide a
precise definition that was easily measured. Consequently,
many characteristics associated with the PWE have led to
inconsistencies in the measurement of the construct (Rob-
ertson 1985) although it has been used to justify entrenched
beliefs about other cultural and ethnic groups (Levy et al.
2006). A reason for this measurement inconsistency could
be the significant overlap between individual differences in
areas such as world beliefs and locus of control (Furnham
1982). Another explanation by Kelvin and Jarrett (1984)
contends that work is a norm which has no moral signifi-
cance attached to it and that there is no such thing as a
PWE; and that PWE should be labeled a ‘‘wealth’’ ethic.
Bellah (1963), in their Japanese study, found evidence for
work beliefs and concluded by questioning whether the
term ‘‘Protestant’’ was appropriate. The effect was also
noted in many cultures where Protestantism is not a feature
(Aygun et al. 2008; Ryman and Turner 2007; Storr 2006).
Weber’s original 1920 document used the term ‘‘Prot-
estant Ethic’’ but researchers in the 1970s included the term
‘‘work’’ and started to refer to the original concept as the
PWE (for example, Albee 1977; Greenberg 1977, 1978,
1979; Macdonald 1972; Mirels and Garett 1971; Stone
1975). One could question the justification for this inclu-
sion. Perhaps researchers viewed the PWE as a situational
variable that could be renamed and appropriately applied to
a particular point in time and context. Aygun et al. (2008)
studied work values in terms of the influences of various
factors on work, which include ethics, and they suggested
that the PWE is an aspect of work values.
Work ethic based on religious foundations continues to
be of research interest, with recent research into an Islamic
work ethic (IWE) (Kumar and Rose 2010; Uygur 2009) and
Arab Work Ethic (Sidani and Thornberry 2009). Even
within Christian-based Western societies where PWE is
viewed as universally ‘‘capitalistic’’, differences in social
ethic between Protestants and Catholics has been found to
impact PWE tendencies toward wealth creation (Arrunada
2010). The correlation between PWE and Intrinsic Reli-
gious Orientation (IRO) was re-confirmed by Jones et al.
(2010) with Zulfikar (2012) recently uncovering Muslim
Turks reporting greater scores on four of the five PWE
characteristics than Protestants or Catholics. This points to
the need for other measures when investigating work ethic,
particularly among global economies where work forces
are progressively multi-cultural and multi-religious.
Few studies have explored workers from multiple
countries of birth, with multiple religious orientations,
working together within a single country of residence.
Research by Miller et al. (2002) and Woehr et al. (2007) in
developing and testing of a Multidimensional Work Ethic
Profile (MWEP) posit that work ethic is multidimensional,
secular and learned, rather than based on religious foun-
dations. Further, MWEP differences are found in cross-
cultural (i.e. Korea, Mexico, U.S.) and intergenerational
(i.e. Millennials, Generation X, Baby Boomer) work for-
ces, pointing to complex differences in work ethic (Meriac
et al. 2010; Woehr et al. 2007). Ahlstrom et al. (2010)
noted complex and dynamic relationships among global
Chinese businesses, with differences in workplace appli-
cation of the Eastern value of ‘‘supplication’’ and the
Western value of ‘‘self-esteem’’ noted by Lai et al. (2010).
When studying people with the same work ethic, Porter
(2011) found they may behave differently in respect to
ethical work.
Consequently we used a secular WVE measure that was
valid and reliable (McMurray and Scott 2003). While a
secular WVE was not previously studied in relation to
country of birth differences among co-workers within a
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single country, the PWE has been extensively studied
cross-culturally. A literature review revealed a consensus
(Furnham 1984; Furnham et al. 1993) in these cross-cul-
tural studies findings, which consistently uncovered lower
PWE scores in countries with higher Gross National
Products (GNPs), including Australia, Britain, Germany,
New Zealand and USA. Countries with lower GNPs, such
as India, West Indies and Zimbabwe, scored higher on the
PWE scale. Hong Kong had a middle range score and
Israeli PWE scores were similar to countries with high
GNPs. However, GNP values do not necessarily signal the
wealth of people in a particular country. This is better
indicated by GNP per capita. Therefore, we examine the
GNP per capita relationship to the WVE for immigrants
from different countries of birth. This examination tests
whether WVE = f(GNPper capita) and leads to the
hypothesis:
H1 There is a significant relationship between WVE and
GNP per capita values for different groups of immigrant
workers.
Country-based general cultural differences have also
been associated with the PWE (for example, Furnham et al.
1993; Goitein and Rotenburg 1977; Harrison and Hunting-
ton 2000; Niles 1994); other differences include political
preferences (Beit-Hallahmi 1979; Ghosh 2008; Mills 2009;
Tang 1992), assimilation of immigrants (Juffer 2008; Oboler
2008), job choice trade-off preferences (Isenhour 2006),
ethnic identity and social class (Cokley et al. 2007), eco-
nomic narratives (Storr 2006), social tolerance and intoler-
ance (Levy et al. 2006), group work (Abele 2008), and
cultural land ethic (Hardy 2006). However, some studies
have accepted the possibility of in-country group-based
differences and have studied aspects such as religious dif-
ferences between Protestants and Catholics (Chismir and
Koberg 1988; Ma 1986), and in the USA, the American
Hispanic underclass, which was found to be eroding the
traditional American Anglo-Protestant Work Ethic
(Brimelow 2007; Suter 2007), although Gomberg-Munoz
(2010, p. 295) found undocumented Mexican immigrants in
USA cultivate ‘‘a social identity as ‘hard workers’ to pro-
mote their labor and bolster dignity and self-esteem’’. A UK
study confirmed a strong work ethic among the unemployed
(Walker and Howard 2000); however, the more educated
unemployed preferred unemployment benefits to doing less
attractive jobs (Dunn 2010).
Such results suggest that with immigrant communities
from different countries of birth, host countries may be
faced with problems arising from variations in WVE. For
example, Sidani and Thornberry (2009) found that not all
religious-based work ethics support growth; and since
market-oriented strategies require positive work ethic,
understanding the work values context is important in
equipping multi-cultural workforces to work together
toward strategic development. Grosse (2010) found that
globalization prompts the need to explore these issues,
contrasting differences in the US work values of pragma-
tism, competition, risk-taking and communication with
Mexican work values of peace, harmony and risk aversion
in two countries that share both geographical borders and
strong economic interests. The existence of such potential
variations in WVE leads to the second hypothesis:
H2 There is a significant difference between immigrant
workers from different countries of birth in respect of their
mean WVE scores.
Country of Birth and Culture
A person’s culture is a learned set of core attitudes, values
and beliefs, which dictate their acceptable behavior within
a specific group (Schein 1985). Since cultures are learned
at birth from contact with family and the surrounding
environment, a country of birth would seem to be a rea-
sonable proxy for cultural differences. Values influence an
individual’s affective and behavioral responses (Locke
1976; Rokeach 1973; Scarborough 1998) in the workplace
(Nord et al. 1988), since these core values, attitudes and
beliefs differ from one cultural group to another and are
associated with the person’s learned behaviors (Miller et al.
2002; Woehr et al. 2007). It is logical to assume that cul-
tural background, and hence countries of birth, will reflect
different levels of work commitment. These shared attri-
butes based on values acquired in a person’s country of
birth, may influence a person’s approach to their work, the
job-life satisfaction relationship (Georgellis and Lange
2011) and, more specifically, to the WVE examined in this
study; hence, the question as to whether such country-of-
birth related orientations will change when a person moves
to a new country.
The relationship between country of birth and organiza-
tional value systems has been explored in a variety of con-
texts, including foundational differences among national
value systems (Hofstede 1985), shared international mana-
gerial cultures (Everett et al. 1982), and the application of
cross-cultural management approaches (Elenkov 1998).
Cross-cultural issues are historically relevant in globalized
organizations as they relate to strategic and functional
decision-making including offshoring, the fit of the local
cultural context, institutional environments in host coun-
tries, and governance complexity due to high cultural
diversity (Henisz and Delios 2002; Hutzschenreuter et al.
2011; Jensen and Pederson 2011; Myer et al. 2011).
For organizations in countries with blended migrant
work forces, high cultural diversity may impact organiza-
tional and collective identity, influencing seminal issues of
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corporate identity, social identity, conformity, distinction,
shifting perceptual environments and change (Cornelissen
et al. 2007; Ravasi and van Rekom 2003; van Rekom et al.
2008), the use of cultural resources (Rindova et al. 2010)
and perceptions of social support (Amason et al. 1999).
The Relationship Between WVE and Country of Birth
Values, which are culturally derived (Scarborough 1998),
are antecedents to an individual’s communication and
behaviors. A goal of our study was, therefore, to examine
specific clusters of cultural groups, as indicated by their
countries of birth, and their relationship to the WVE.
While researchers such as Aygun et al. (2008) and
Hofstede (1980b) have used nationality as a proxy measure
for cultural differences, we have used country of birth. The
notion of nationality as a pure measure of cultural back-
ground can be compromised by immigrant members of a
country blurring the cultural differences that were expected
to be defined by national differences. However, the use of
country of birth can help to identify cultural backgrounds
in a multi-cultural society.
For the purposes of this study, country of birth was
viewed as a classification of a membership group, often
referred to as either a cultural or ethnic group within which
people acquire their values, attitudes and beliefs. Country
of birth, in itself, was not a direct influence, but instead a
classification system for a set of influences identifying a
group of people with particular cultural features and
backgrounds that potentially influenced their behaviors.
From this perspective, country of birth is an aggregation of
a range of effects that are considered a ‘‘group’’ effect.
Country of birth can be viewed as a useful tool or variable
in examining a set of such influences.
A country’s inhabitants do not necessarily follow one
particular cultural orientation. In countries such as the
USA, UK, Australia and New Zealand with large immi-
grant communities, the examination of a WVE by country
of birth could present a very different picture because of
the association of peoples from different countries of birth
with each other. There is, therefore, a need for research to
be carried out that takes into account the existence of any
intra-country difference in WVE and explores whether
work values orientations gained at birth in a particular
country will endure when people have moved to another
country. Whether immigrants will change their work values
orientations once they become a member of a larger pool of
people with different WVEs is also a question worthy of
investigation and leads to the following hypothesis:
H3 There is a difference in the WVE scores of immigrant
workers who have resided in a different country for periods
of more or less than 10 years.
Research Context
Globalization is modifying Australian culture so that it is
becoming increasingly complex and culturally diverse.
From this perspective, Australia offered an ideal ‘‘research
design’’ for our study because many of the immigrants to
the country originated from various countries of birth,
which according to Hofstede (1980a) have been classified
as having different behavioral orientations to that of their
country of settlement.
National Policy
Australia’s multi-cultural society has one of the highest
proportions of multi-ethnic work force members in the
world. According to Storer (1981), Australian migration
policies were essentially economically driven, because
immigrants provided unskilled labor for those jobs that
Australian-born workers found undesirable. However, by
the twenty-first century, with a high proportion of skilled
immigrants, a points system directed migration intakes
based on skills most in need. Australia’s population has
depended on immigration, and in 1974 one Australian in
five was either a post-war immigrant or the child of one
(Branchevska 1974 cited in Krupinski and Stoller 1974). In
the 2006 census, the proportion of Australian citizens with
parents who were born in another country was recorded as
being 30 % (ABS 2006). In 2004–2005, Australia accepted
123,404 immigrants; 131,000 in 2005–2006; and 158,021
in 2008–2009 (ABS 2011). Storer (1981, p. 5) referred to
immigrants as migrants, whom he defined as ‘‘groups of
individuals who have either themselves been born in an
overseas country and have subsequently come to live in
Australia and/or those who have married such persons or
have been born to such persons and/or have been later
sponsored by such persons to join them in Australia’’.
Because of potential difficulties with the definition of
migrants, we have chosen to focus solely on the country of
birth of respondents and/or their parents.
Immigrants are not a homogeneous group. They differ
not only in their country of birth, but also in their cultural
and social backgrounds (Branchevska 1974). In other
words, immigrants consist of a variety of ethnic groups,
however, different countries may contain people of varying
ethnicities and again, to remove any potential for confu-
sion, we used country of birth as classification of the
respondent’s background (see Table 2 for details).
Forty-four percent of immigrants arriving in Australia in
2004–2005 came from Asian countries (ABS 2011) where
the work ethic is very different to Australia. A large pro-
portion of these are employed in manufacturing thus a
manufacturing environment was determined as being
appropriate to conduct our study, thereby contributing to
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Hodkinson’s (2011) assertions regarding research design
and relevance.
Method
Sample Selection
‘‘Manufacturing’’ broadly relates to the physical or chem-
ical transformation of materials or components into new
products, whether the work is performed by power-driven
machinery or by hand. The manufacturing industry is tra-
ditionally viewed as having strong WVEs, for example,
blue-collar workers (either tradespersons or unskilled
workers) are widely recognized as being trade union
members and highly belligerent in their approach to the
organization, management and work.
One of the reasons for this attitude may be historical, in
that various strategies were pursued during different eco-
nomic times due to international competition. In the 1970s,
Australian manufacturers faced intense competition from
low-wage Asian countries; in the 1980s, the growing
affluence of consumers and the example set by Japanese
manufacturers led to an emphasis on the improvement of
quality; and in the 1990s, the focus was on a reduction in
lead times and the diversification of product offerings in
order to be competitive.
The Australian Automotive Component Manufacturing
Industry, like other manufacturing industries, embraced
strategies to maintain positioning in world markets. In
particular, robotics, cellular manufacturing and quality,
together with ‘‘lean manufacturing’’ (Womak et al. 1990)
were prescribed to counter the competition posed mainly
by the Japanese. This industry within the manufacturing
sector, thus presented an opportunity to examine WVEs
using employee lists of internationally competitive manu-
facturing businesses as sample frames.
The Australian manufacturing sector employs the
highest number of people per industry from non English
speaking countries (Stephens and Bertone 1995). Approx-
imately, 60 % of employees in the vehicle manufacturing
industry are assembly and process workers.
The three companies chosen to provide the sample
frame for this study were similar: all were automotive
components manufacturers, multinationals, used technol-
ogy in their production processes, and their organizational
structure was hierarchical with top-down management. The
communication patterns, regulations and rules strongly
paralleled a bureaucracy along classic Weberian lines with
clearly defined hierarchy of roles; decision-makers
appointed not elected; each employee subordinate to the
authority of those in higher offices where centralized
decisions are dispatched (Swingewood 1984).
There were some important differences between the
three companies. Company A was more innovative in its
management and marketing practices. Evidence of this was
they consistently won national quality awards reflecting
characteristics of a Greenfield site. During the time the
researcher conducted the study, there were no work stop-
pages. The company continually showed it valued its
employees by supporting them through various training
programs—to the point one employee remarked, ‘‘Some-
times they [Company A] go overboard…and it’s a waste of
money…like two gals in ***** department…they got
trained to drive a forklift…they got their license and they
haven’t got to use it once yet…that was last year…’’
Companies B and C also won manufacturing awards but
less frequently than A and within the industry they were
not considered prestigious. Company B regularly experi-
enced employee strikes with staff walk-offs, which Com-
pany C also experienced, but to a lesser extent.
Research Design
In this contextual study, a survey was used to uncover the
relationships between country of birth, WVE and GNP per
capita of immigrant workers across the three Australian
manufacturers. The individual was the unit of measure to
study the WVE construct, with GNP per capita values
obtained from published data. Within all three companies,
the organizational culture respected empiricism and held it
to be credible, as evident in the language, bulletin boards
and newsletters that regularly cited workplace statistics.
Demographic information was an essential component
of the questionnaire as it contained items relating to the
respondent’s country of birth such as ‘‘birthplace’’ and
‘‘length of time living in Australia’’. An additional item
called for a tick in a Yes/No box if the respondent was born
in Australia; respondents ticking ‘‘no’’ were required to
write their country of birth. GNP per capita values for the
year 2005 were obtained from an internet listing of values
for all countries (GNP 2005).
WVE Measurement
Factorial invariance shows psychological constructs are
comparable across cultures (Little 1997). As our study was
cross-cultural, it was deemed appropriate to utilize the
McMurray and Scott (2003) WVE instrument that is valid
and reliable and accepts that a work ethic may not neces-
sarily be based on Protestantism. The WVE measure
comprises five items, producing an average score for
which, on a Likert-type scale of 1 = strongly disagree and
5 = strongly agree, constitutes the overall WVE score. The
WVE five measurement items are shown in Table 1.
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Data Collection
All three companies had Vietnamese and Cambodian shop
floor employees who were not proficient in the English
language and migrants from other countries who were
sufficiently proficient in English. Thus, the empirical data
collected for our study was by a questionnaire administered
in English, Vietnamese and Cambodian languages. In
preparation for the survey, a pre-test and pilot study were
conducted to ensure the instrument’s content validity and
reliability. The pilot study analysis uncovered a coefficient
alpha value of 0.81 for the WVE measure. Nunnally (1978)
states a reliability reading of 0.70 or greater is acceptable.
The Survey
A survey was administered to all the employees of three
manufacturing companies. Companies B and C employees
completed the questionnaire either in the first half-hour or
last half-hour of their shift. The managers, supervisors and
leading hands in each department decided which timeframe
was selected, as they were best informed on their produc-
tion line progress. The companies operated three shifts in
each 24-h period: 7.00 am–5.20 pm (day shift), 5.10 pm–
11.10 pm (afternoon shift) and 11.00 pm–7.00 am (night
shift). As the whole population of each company was tar-
geted, it was essential to set up rooms 30 min prior to
conducting the survey. Sekaran (1992) maintains that it is
advantageous to administer a survey personally because the
researcher is able to introduce the topic, motivate the
respondents to give honest answers and be present to
answer any questions. Company B respondents completed
their questionnaires in their departmental meeting room
and Company C provided an on-site training room.
Company A preferred a ‘‘down tools’’ day where groups
of day and night shift employees from various departments
would arrive every 35 min. A week prior to the adminis-
tration of the questionnaire, a roster was posted and man-
agers nominated a preferred time for their department to
complete the questionnaire in the canteen, the site chosen
because it could accommodate large groups.
Upon completing the questionnaire, the respondents
sealed it in an envelope and deposited it into a secure box.
In total, the study involved 1,413 respondents resulting in
1,297 usable responses, with an overall response rate of
92 %. This response rate was considerably higher than the
benchmark response rate of 35–40 % found in organiza-
tional management studies as identified by Baruch and
Holtom (2008). Contributing factors for this high response
rate were that the study was conducted over a 1-year period
involving the collaboration of the Companies in a pre-test
and pilot study in preparation for the main survey, hence
engendering a trusting relationship across the three
companies.
Results
The country-of-birth frequencies revealed 42 different
countries of birth with Australia being the largest category
and the UK the second largest category. Of the remaining
40 countries, several country sample populations were too
small to be individually analyzed by statistical methods.
Because Australia was a large category and was considered
‘‘local’’, whether by birth or naturalization, it was left as a
category on its own. For the remaining 41 countries, the
researcher created culture clusters based on the countries’
geographical areas and also taking into account similarities
in the Hofstede (1980a) universal four dimensional Value
Survey Module (VSM) framework which is a popular
cultural values measure and is used in many international
studies. The VSM consists of four dominant value
dimensions, which are culture specific. It is espoused that
these value structures facilitate the transfer of theories and
technology from one culture to another (Hofstede 1980b).
The four dimensions are summarized as individualism
versus collectivism, masculinity versus femininity, power
distance, and uncertainty avoidance (Hofstede 1997). This
resulted in seven different countries-of-birth categories
which, with Australia, created eight categories. These were
subsequently used in the analysis of country of birth and its
relationship to the GNP per capita and WVE variables (see
Table 2).
The categories were developed by recoding the data. A
new variable called ‘‘Country of Birth’’ was created. If
respondents answered ‘‘Yes’’ to the question as to whether
they were born in Australia, ‘‘Australia’’ was placed into
the Country of Birth variable. If the respondents answered
‘‘No’’, and gave a different country of birth, the following
group codes were placed into the Country of Birth variable
in accordance with the following country-of-birth
groupings:
Table 1 Work value ethic items
Item
number
Item
1 Most people who don’t succeed in life are just plain lazy
2 People who fail at a job have usually not tried hard enough
3 A distaste for hard work usually reflects a weakness of
character
4 Any person who is able and willing to work hard has a good
chance of succeeding
5 If one works hard one is likely to make a good life for
oneself
Source McMurray and Scott (2003)
660 A. McMurray, D. Scott
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South America Group, South East Asian Group,
Indian Subcontinent Group, Mediterranean Group,
Western European Group, Eastern European Group,
UK/UK extraction Group and Australian Group.
The GNP per capita values for these country groupings
were then determined as the weighted sum of the individual
country GNP per capita values.
The Country of Birth variable was then used as a cate-
gorical variable when examining an hypothesis by means
of a one-way ANOVA. The categorizations and their
respective countries are shown in Table 2.
A consolidated weighted WVE score was derived for all
of the respondents and was standardized to a range of 1–5.
This score was then used to test hypothesis H1, that there
was an association between GNP per capita values and
WVE. A single linear regression was used to examine the
whether the relationship WVE = f(GNPper capita) held. For
this test, the relationship was effectively converted into the
equation of WVE = g(GNPper capita) ? constant.
The regression analysis indicated that a significant
negative relationship did exist with R2adj ¼ 0:94 and
F(1,6) = 110.7 (p = 0.000) and that the relationship
between WVE and GNPper capita could be expressed in
terms of the following equation:
WVE ¼ �0:0000134 GNPper capita þ 3:736
Hypothesis H1 was therefore supported. It would appear
that immigrants from countries with lower individual
Table 2 Questionnaire population groupings and group GNP per capita
South America Group South East Asian Group
Total = 26 Argentina
Chile
Total 51 Asia
Cambodia
GNPper capita = 3238.3 Paraguay
Uruguay
GNPper capita = 1121.0 China
Lao PDR
Malaysia
Vietnam
Indian Subcontinent Group Mediterranean Europe Group
Total = 14 Fiji
India
Myanmar
Total = 25 Greece
Iran
Italy
GNPper capita = 1256.3 Pakistan
Sri Lanka
GNPper capita = 20450.3 Lebanon
Macedonia
Malta
Spain
Turkey
Western European Group Eastern European Group
Total = 43 Denmark
Europe
Total = 26 Croatia
Poland
GNPper capita = 36264.2 Eire
France
Germany
The Netherlands
GNPper capita = 6330.1 Serbia
Yugoslavia
UK/UK Extraction Group Australian Group
Total = 355 Kenya
New Zealand
South Africa
Total = 840 Australia
GNPper capita = 37153.9 UK
USA
Zimbabwe
GNPper capita = 32107.0
Kenya, South Africa and Zimbabwe could have been expected to create an ‘‘African’’ group. There were only four Caucasian respondents. They
were assumed to be of British extraction and were grouped accordingly resulting in a group with a total of 355 respondents
Iran and Lebanon could have been considered to be an Arabic group. There were only four respondents. They were assumed to be of a
Mediterranean type and were grouped accordingly resulting in a group with a total of 25 respondents
Fiji was an isolated group of one. The Fijian was of Indian extraction (parents Indian) and he was placed with the Indian subcontinent group. The
person of New Zealand origin was from a British background
Work Values Ethic 661
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wealth levels have a stronger WVE than people in more
wealthy countries. However, it should be noted that the
respondents in our study were people who decided to
migrate to a new country and might have been people with
a stronger motive to succeed than might be the case with
the general population. While our study showed a stronger
work ethic in the case of such immigrants, this finding does
not necessarily mean that a stronger work ethic would be
the norm for people living in their country of birth. In a
study examining the motivations of emigrants from South
Africa to Australia, Polonsky et al. (1988) found that
lifestyle was the major influencing factor in a decision to
change countries. Thus, it is likely that the immigrants
participating in this study were also aiming to improve
their lifestyle and might therefore have represented a subset
of the population of their country of birth with a
particularly strong work ethic.
The WVE score was also used to test hypothesis H2
where it was used in a one-way analysis of variance
(ANOVA). When applicable, a Tukey’s post-hoc test was
used to see where the differences occurred, i.e., which
individual elements were responsible for the significant
differences.
There was a significant overall difference between the
mean WVE scores at the 95 % level with F(7, 1317) = 4.13,
(p = 0.00). Thus hypothesis H2 was supported at the 95 %
level and it could be concluded that at this level, some
people originating from different countries did show dif-
ferences in the level of WVE that they exhibited. The
significant between group comparisons are shown in
Table 3.
A Tukey’s post-hoc test indicated that people originat-
ing from countries in the South East Asian subgroup had
significantly higher average WVE scores than those from
the UK Extraction group, the Western European group and
the Australian groups. The variations were due to the fol-
lowing mean value differences: UK/UK Extraction group
(mean = 3.31), Western European Group (mean = 3.18),
Australian group (mean = 3.32), South East Asian group
(mean = 3.69), and Indian subcontinent group
(mean = 3.79). However, smaller numbers of respondents
in some of the other groups meant that there were no sig-
nificant differences found, even though their mean values
had equal or similar levels of difference. The group’s mean
values are shown in Table 4.
In order to determine whether respondents changed their
WVE because of their move to a new country, two groups
drawn from the respondents were examined to see if there
was any difference in the mean values ethic scores of the
two groups. A time span of 10 years was estimated as
being sufficiently long for a change in orientation to occur
were it to do so, and the sample was split into those
respondents with 10 or more years residence in Australia
and those with fewer than 10 years residence. This pro-
vided two groups: 18 % of respondents’ resident for under
10 years and 82 % of respondents in the 10 years or more
grouping. Hypothesis H3, that there is a significant differ-
ence in the WVE scores for immigrant respondents with 10
or more years in Australia and those with less than
10 years’ residence, was supported, in that there was no
significant difference between the mean scores of the two
groups F(1,506) = 0.88, p = 0.35. The mean values for the
two groups are shown in Table 5.
Thus, immigrants appear not to change their WVE even
after they reside many years in a new country.
Discussion
The findings of our study addressed several gaps in the
literature. For example, administering the questionnaire in
the Vietnamese and Cambodian languages captured a
South East Asian group that is often underrepresented in
cross-cultural research in both Australia and elsewhere.
In relation to country of birth and WVE, the analysis
showed that respondents in the South East Asian Group
differed from the Australian, UK/UK Extraction and Wes-
tern European groups. The finding supports the theory that
WVE could be attributable to a person’s cultural back-
ground, with South East Asian subcontinent group members
scoring the highest WVE scores as per the PWE-based
research of Furnham (1984) and Furnham et al. (1993). This
was previously explained in the literature as being due to
people’s religious backgrounds being aligned with the PWE
Table 3 Significant between group comparisons
Group Group p
South East Asian Group Western European Group 0.042
UK Extraction Group 0.007
Australian Group 0.027
Table 4 Group mean values
Group Mean value
South America Group 3.69
South East Asian Group 3.69
Indian Subcontinent Group 3.79
Mediterranean Europe Group 3.44
Western European Group 3.18
Eastern European Group 3.62
UK/UK Extraction Group 3.31
Australian Group 3.32
662 A. McMurray, D. Scott
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values; however, the WVE measure does not include reli-
gious connotations.
Factors that impacted on PWE, as shown by Furnham
et al. (1993) in their cross-cultural study, were societal
power, prestige and wealth as associated with First and
Third World countries. First World countries tended to
have lower PWE scores and Third World countries the
higher PWE scores. The results in this study support the
findings of Furnham et al. (1993). However, the very strong
negative association that was found between WVE and
GNP per capita, while it could have been ascribed to the
cultural backgrounds of the respondents, could also have
been that the respondents were motivated immigrants and
not typical of the normal on-going inhabitants of their
countries of birth. It is suggested that this aspect should be
explored in future research.
An important finding of our study is that the WVE of the
respondent groups conformed to Hofstede’s (1980a) cate-
gorizations of the cultural orientations of immigrants’ birth
countries, not their new home country, and these orienta-
tions did not change even after many years of residence in
their adopted country. Consequently employers and man-
agers of immigrants in manufacturing contexts need to
make adjustments to align people policies with the WVE
relevant to employees’ countries of birth.
Conclusions
The findings in our study illustrate the Ozbilgin (2011)
assertion that contextual management studies provide
deeper insights into a phenomenon under investigation: in
our case an employee’s WVE in the manufacturing
industry. Our findings facilitate cultural and temporal
relevance (Ozbilgin 2011) by contributing to both theory
and practice facilitating in translational research (Tranfield
and Starkey 1998) in the following ways.
Contributions to Work Commitment Theory
The notion of multiplicity in Australia’s work force now
takes on another dimension, with the findings in our study
shedding new light on the complexity of work commitment
in today’s multi-cultural settings. It shows that in an
immigrant-based, multi-cultural organizational setting,
where multiple countries of birth exist (in this case 42
different countries) with differences in WVE scores, the
WVE is significantly related to a person’s country-of-birth
GNP per capita value and does not alter even after many
years of residence in their adopted country of residence.
Figure 1 provides a theoretical model of the relationship
between WVE and country of birth based on the findings of
this study as shown in Table 3. This model shows an
association between the country of birth and the WVE.
Our study explored the interrelationships between
country of birth and the WVE, which, in turn, have
advanced the understanding of the existing work commit-
ment literature and of the potential value of immigrant
workers in maintaining a strong WVE.
Implications for Manufacturing Managers
Australia has started to recognize the importance of cross-
cultural issues both in society and in the workplace. Cope et al.
(1994) suggested that managing workplace communication
and culture, which are central organizational management
tools, may contribute significantly to an organization’s pro-
ductivity and competitiveness within the local, national and
international market place. Koot (1997, cited in Sackmann
(1997)) concludes that managers should take a pluralistic
approach, where differences are appreciated and recognized,
instead of an integrative approach, where differences are
ignored, in managing a multi-ethnic work force.
In order to gain the greatest advantage from the WVE of
employees from different countries of birth, organizations
Table 5 Length of residence in Australia and WVE score
Length of residence in Australia Mean WVE score
Less than or equal to 10 years 3.28
Greater than 10 years 3.27
Fig. 1 Model of the
relationship between country of
birth, GNP per capita and WVE
Work Values Ethic 663
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should implement context-specific communication training
strategies that relate to the specific workplace commit-
ments where verbal and nonverbal communication skills
are able to sensitively manage cultural and work commit-
ment diversity. Through practical application of these
communication skills, practitioners would learn to recog-
nize, understand and appreciate multi-ethnic contexts and
enhance their organizational member’s effectiveness and
innovation through synergistic ways (Dahler-Larsen (1997)
cited in Sackmann (1997)).
Extending research onto the shop floor has far-reaching
implications for the development of a better understanding
and hence improvement of relationships with employees. If
an understanding of cross-culture management theory is to
be effected, then practical research examining a person’s
cultural background and its relationship with work com-
mitment within the work place is essential. When applied,
these concepts offer new opportunities for improved
commitment and, potentially, productivity. A limitation of
this study is that definitions of validity and reliability
concepts in assessing psychology constructs are predomi-
nantly cross-sectional and that longitudinal studies may
reveal differing generalizations of validity and reliability
constructs.
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