Towards Digital SMEs in Indonesia

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Towards Digital SMEs in Indonesia Growth Acceleration

Transcript of Towards Digital SMEs in Indonesia

Towards Digital SMEs in Indonesia

Growth Acceleration

Botika is a conversational AI company with machine learning and Natural Language Processing (NLP) in local languages that enables businesses to easily serve large number of customers, reduce the cost and raising the service level at the same time

Providing AI assistant that can interact in text and voice using modern communication channel

Vision

Mission

About Us

Artificial intelligent to serve human being

369 Million User

Fact

SOURCE :

Chat Messenger in Indonesia

in these years, there have been changes in the way of communication that is by using chat messenger and this has increased very sharply.

Now, Everybody Using Chat Messenger to Communicated

26,6 Million BusinessEnterprise and SME in Indonesia

Manage Your Online Store

Power Full Solution

Create Your Own Chatbot

One Dashboard Omnichannel System

Smart Virtual Assistant with Voice Commands

Manage All Your Chatbots

TEXT

VOICE COMPUTER VISION

End to end solution for customer service

Technology

Intent Classification

Named Entity Recognition (NER)

Topic DetectionText

SummarizationText Generation

Word Tokenization

PoS Tagging Text ChunkingSentence

BoundariesSyntax Analysis

Language Modeling

Question Answering

OCRImage

Classification

Text and Voice based Conversational AI with NLP and Machine Learning in Local language: Bahasa Indonesia, English and many other

Face Recognition

Our Client

• Satisfaction, Net Promoter Score (NPS) 8,7• Response, 50% Reduce Backlog.• Long Handling Time, 7 Minute Faster.• Service Level Agreement (SLA) 55 Seconds.• Reducing Cost, more than 30%.

GOVERMENT

SME

"Working with BOTIKA is always a pleasure. They provide appropriate input for our chatbot project and having a fast response service. BOTIKA is a reliable partner.”

Christa SabathalyDanone Waters Digital Marketing Lead

Mayang

Success Story

• Indonesia• Malaysia• Singapore• Philippines• Thailand• Bangladesh• Vietnam• Cambodia• South Korea• Japan• Taiwan• Russia• Myanmar• Chinese

• Tracking• Schedule• Deadline Info• Vessel Import Free Time Duration• Offline Information• Export & Import Information

Chatbot For Forwarding Service

SeaBot is our new virtual assistant who is ready to giveyou instant answers to your questions. No more need tocall or email!

You can ask SeaBot about the following:

Vessel Information Shipment Tracking Demurrage & DetentionCalculation

House Bill of LadingSubmission

Shipping Schedules Bank Account &Payment Information

Chat with SeaBot today via Messenger!

Messenger

Do you have a question?

Success Story

14 CountriesMutilanguage

Partnership

Social Movement Story

TANYA MARLOHIV/AIDS Consultation Virtual Assistant

Tanya Marlo is an integrated mobile chat platform on LINE Chat that aims to help young people in Jakarta access information related to HIV AIDS more easily

"In collaboration with BOTIKA and Nimbly we present Tanya Marlo chatbot to answer the challenges surrounding HIV / AIDS in Indonesia. We see chat on social media as a potential communication channel. Therefore, we decided to interact through a chatbot "

Krittayawan (Tina) BoontoUNAIDS Indonesia Country Director

10K+ Users

In Collaboration DINAS KESEHATAN PROV. DKI JAKARTA – PROSEHAT - BOTIKA

Covid-19 Chatbot

Features :• 24 Hours Chat with Doctors• Covid-19 Screening Service• Immunization / Vaccination / Rapid Test• Buy Medicine / Medical Equipment• Q&A

Social Impact Story

500K+ Users

Chatbot Anti Hoax

Social Impact Story

Features :• Fact Check• Awareness & Educational Content

500K+ Users0811 9787 670

SMEs Go Digital

Currently SMEs are one of the driving wheels of the Indonesian economy, it's time to improve their product

services with easy and efficient digital technology

• There is no technology that can combine all chat and online stores in one application, to make it easier to communicate with consumers

• Customer asks repetitive question, drains valuable resources.

Online Shop & Commerce Problem :

Solution :• All in one chat & store integration.• Virtual assistant chatbot integration with AI

Our Software As Service Solution

Features :• All in one Chat.• Smart Chatbot.• One Dashboard.

• Data Analytic.• Webshop & Link Promo.• Otomatisasi Order.

30K+ Downloads

Olshop.ai is an application that helps store owners or admins to manage product sales online. Olshop.ai has also been integrated into various social media and marketplaces, making it easier to reply to multiple chats from customers in one application.

Chatbot Smart Chat Webstore Invoice Analytic

Empowering Millions Small & Medium EnterpriseOlshop.ai cooperates with various SME’s communities to improve the abilities of their members

MARA - Malaysia

63 M+ Members 2 M+ Members 30K+ Members

500+ Members 20K+ Members1M+ Members

Pelatihan PengembanganKeahlian Pemanfaatan

Kecerdasan Buatan Bagi UKM

The idea of BOTIKA was started on September 1st, 2016 by 2 young men from Yogyakarta, Dito Anindita & GaluhKoco Sadewo.

To actualize this idea, they also collaborate with Prima Kharisma, Eri Kuncoro and Vita Subiyakti to make a breakthrough in AI technology in Indonesia.

With this, they believed AI technology is able to simplify every aspects of human life.

Media Coverage

What can AI help?

[email protected]