The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
Transcript of The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
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Friend-Pereira, J., UNESCO-APEID Conference, October 2014
Abstract:
The ILO/UNESCO Recommendations concerning the Status of Teachers were adopted by the Special
Intergovernmental Conference on the Status of Teachers, on the 5th of October 1966, almost fifty years
ago. The Recommendations set forth the rights and responsibilities of teachers and the international
standards for their selection, pre-service and in-service training, recruitment, employment and
participation in educational decision making through the established formal mechanisms for consultations
and negotiations between teachers and other key stakeholders.
In short, the Recommendations are an international frame of reference with regard to a range of issues
impacting the professional and labour rights of teachers. As such they are designed to provide a basis for
national laws or practices concerning teachers within national cultural contexts. While the
Recommendations are not legally binding, all member states of the ILO and UNESCO are obliged to be
familiar with the provisions and are encouraged to apply the Recommendations in their country through
implementing appropriate legislation, policy and practices which reflect the Recommendations. It is
against this context that this paper will focus on reviewing several thematic provisions and their
application in the Royal Kingdom of Cambodia ahead of the Joint ILO/UNESCO Committee of Experts
on the Application of the Recommendations concerning Teaching Personnel (CEART) meeting to be held
in April 2015.
Introduction:
Director-General of UNESCO, Irina Bokova, has highlighted that an education system is only as good as
its teachers, supported by evidence that the quality of education improved when teachers are supported,
and it deteriorates when they are not1. The research clearly supports her assertion that the quality of an
education system in terms of the outcomes for students is significantly impacted on by the quality of the
teachers2; indeed some studies assert that the quality of the education system cannot exceed the quality of
its teachers3. It is against this background that this paper will review the implementation of the
Recommendations in Cambodia with an overarching focus on teacher agency4 while also addressing some
specific issues.
After several years of the continuous erosion of the professional status of teachers, research is now
highlighting that quality of teachers and their active engagement is critical in any discussion as to how to
improve educational performance. In any education system it is the quality of teachers and what they do
that makes all the difference5. Within the ongoing debate on education and on improving learning
outcomes it has become clear that there is one non-negotiable ‘input’ and that is appropriately qualified,
well-supported and remunerated, highly motivated teachers working in a stimulating teaching and
learning environment6.
1 EFA/GMR, Teaching and learning: Achieving quality for all, 2013/4 2 Hattie, J, Teachers Make a Difference: What is the Research Evidence? Paper presented at the Australian Council for
Educational Research Annual Conference 2003 3 McKinsey & Company, How the World’s Best-performing School Systems Come Out on Top, OECD 2007 hereafter
McKinsey 2007 4 The definition of ‘Teacher Agency’ describes an educator who has both the ability and opportunity to act upon a set of
circumstances that presents itself within that individual’s leadership, curricular or instructional role. This concept is based on
the iterational element, the projective element and the practical-evaluative element of agency as developed by Emirbayer and
Mische cited in Biesta G. & Tedder M, How is agency possible? Towards an ecological understanding of agency-as-
achievement. The Learning Lives Research Project 2006 5 OECD, Building a High Quality Teaching Profession-Lessons from Around the World. Background Report for the
International Summit on the Teaching Profession, OECD 2011. Hereafter OECD 2011 6 ILO, Handbook of good human resource practices in the teaching profession, International Labour Office, ILO, 2012.
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According to the Teaching and Learning International Survey7, less than one in three teachers feel that the
teaching profession is valued by society. It is therefore time to revisit the ILO/UNESCO
Recommendations of the Status of Teachers which were established almost fifty years ago and ensure that
they are being applied with vigour as key methods of improving the quality of education and of learning
outcomes.
The Relationship Between Teachers’ Agency and Quality Education:
A lot of recent rhetoric in education reform has focused on the supposedly negative impact of teacher
agency especially through their representative groups. Some reforms have sought to eliminate or side-line
the organized voice of teachers as a component for creating improvement. However the advocates of side-
lining teachers would do well to consider that virtually all the top-performing countries, on the basis of
international education measures, have strong teacher unions8.
“Such a relationship does not imply causation but it does suggest that there is no
necessary conflict between strong teacher unions and good outcomes. Moreover, some
countries or sub-national units that took steps to weaken the influence of their unions did
not demonstrate any subsequent improvements and, in some cases, such as England, later
had to take many measures to improve the situation of teachers to get an adequate supply
and, thus, improve student results.”9
It is important for the well-being of teachers that they experience an enhancement of their agency, but it is
particularly crucial when considering what is needed from these professionals. Some reformers argue that
giving primacy to teachers’ agency is at odds with the goal of improving teaching and learning. The
OECD however has clearly stated that the teaching profession and its organisation are vital for education
reform.
‘The chances for success in reform can improve through effective consultation, a
willingness to compromise and, above all, through the involvement of teachers in the
planning and implementation of reform…the fact is that many of the countries with the
strongest student performance also have strong teachers’ unions and the better a country’s
education system performs, the more likely that country is working constructively with its
unions and treating its unions as trusted professional partners.10’
In addition to this collaborative approach between reformers and teacher organizations advocated for by
the OECD to ensure the education policy reforms are in fact successfully implemented, promoting the
‘agency’ of teachers has a far more direct impact by enabling teachers to develop their practice rather than
be defeated by the challenges of their working lives, thus promoting the ideal set of conditions in which
their students can be supported to achieve better learning outcomes.
7 OECD, TALIS 2013 Results: An International Perspective on Teaching and Learning, 2013 8 Characteristics of ‘strong’ teachers’ union include: Resources and Membership Mobilization, influence on policy, scope of
bargaining power, ability to shape professional practice, and build professional status. 9 Levin, B., Education This Week-Canadian Edition, ‘Let’s Stop Blaming Teacher’, 2010 10 OECD, 2011
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CASE STUDY: Cambodia
Cambodian Education System
Cambodia, unlike several other Southeast Asian nations that have achieved transformative economic
progress over the past several decades, remains mired in poverty. Its GDP per capita was US$1,007 in
201311 and more than one-quarter (26.1%) of the population of 14.52 million were living below the
national poverty line in 201112. While there is no doubt that Cambodia is better off in an absolute sense
than it was in 1970, 1979, or even 1993, a fundamental uncertainty exists beneath the current perception
of political and economic stability13.
What is most striking and unique about the Cambodian context is the manner in which the education
sector has historically impacted on Cambodia’s political and economic developments14. Despite recent
reforms and investment, the education system still remains one of the weakest in South East Asia. This
continued systemic fragility has a negative impact on the country’s potential economic and social
development. Many teachers live in relative poverty, and suffer poor working conditions in which their
professional rights are undermined,15 that contributes to the failure to embed education reforms and the
continuing poor quality of the sector.
The current strategies used by the Ministry of Education, Youth and Sport (MoEYS) to develop and
implement education policies offer hope that this situation can be improved, but addressing the lack of
power held by individual teachers and their associations to engage constructively with the MoEYS in
policy reform16 will be key to embedding future reforms.
The Education Law (2007) provides a legal framework for the education system. It seeks to:
“determine the national measures and criteria for establishing the completely
comprehensive and uniform education system ensuring the principles of freedoms of
studies in compliance with the constitution of the Kingdom of Cambodia”.17
MoEYS has implemented a long-term Education for All National Plan for 2003–2015 to ensure increased
equal educational opportunity access to students of all ethnicities, socio-economic, and geographical
backgrounds, and abilities. In the short term, the government’s Education Strategic Plan 2014–201818
outlines three main educational policy areas devoted to capacity building and human resources
development:
11 World Bank http://databank.worldbank.org/data/views/reports/tableview.aspx accessed on 29/09/14 . This figure is adjusted
according to Purchase Power Parity (PPP) 12 UNDP, Human Development Report 2011: Sustainability and Equity An Better future for All, UNDP, 2011 and ASEAN,
ASEAN State of Education Report, 2013 13 UNESCO/IIEP, Education and Fragility, 2011 hereafter UNESCO/IIEP 2011 14 Tan, C., ‘Education reforms in Cambodia: issues and Concerns’, Education Research Policy 2007 & Dy, S.S., ‘Strategies
and Policies for Basic Education in Cambodia: Historical Perspectives’ International Education Journal 2004 hereafter Tan
2004 15 ILO/UNESCO, Joint ILO/UNESCO Committee of Experts on the Application of the Recommendations Concerning
Teaching Personnel: Report Ninth Session. Geneva, 30 October-3 November 2006 UNESCO hereafter ILO/UNESCO 9th
session 2006 16 Knight K. & Macleod K., ‘Integration of Teacher's Voices into Education for All in Cambodia: Teacher status, social
dialogue and the education sector’, PACT January 2004 hereafter PACT 2004 17 Ministry of Education, Youth and Sport, Education Law, Article 1, 2007 See: http://www.moeys.gov.kh/en/policies-and-
strategies/73-policies/97-education-law.html Hereafter Education Law. 18 MoEYS, Education Strategic Plan 2014-2018, MoEYS 2014 hereafter ESP 2014-2018
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Policy 1: Ensuring equitable access for all to education services
Policy 2: Enhancing the quality and relevance of learning
Policy 3: Ensuring effective leadership and management of education staff at all levels19
At first glance, education in Cambodia has made incredible progress over the past two decades; it is now
accessed by more children than ever in terms of enrolment rates. Significant improvements have been
made in reducing the levels of uneducated populations as reflected in literacy rates and completion rates
for primary education. A major success has been the impressive improvements on gender equality which
has been achieved within the sector20. Upon closer analysis, however, the system continues to be
hampered by a lack of quality, high dropout and repetition rates. Based on EMIS 2010 data the net
enrolment ratio at the primary level was estimated at 94.8% and 31.9% at lower secondary level. Based
on EMIS 2009 data there the overall repetition rate was 8.9% at primary level and 2.3% in lower
secondary. Drop-out rates were 8.3% and 18.8% in primary and lower secondary respectively and the
completion rate is 83.2% and rate 48.7% for primary and lower secondary respectively21. Major
systematic shortcomings continue to limit progress; well-designed policies are often hamstrung by
inadequate implementation at the school and provincial level.
In terms of learning, students are not exploring subjects in the necessary depth and quality. Critical and
creative thinking learning techniques are also under-utilized in the classroom practice. This is
characterized by the pervasiveness of rote teaching and learning throughout the system with the exception
of schools which have successfully implemented the child friendly schools policy. This contributes to the
concern that reading habits are severely absent in Cambodia, due in part as a result of passive learning
methods reinforced in schools22.
Cambodian Teachers:
Any discussion of education must consider the role of teachers as one of the fundamental factors in
contributing to the progress that can be made in education quality. Through addressing the following key
challenges: disregard for teachers’ professional rights, limited teacher capacity and a low remuneration
place which limits the capacity for reform within the system as it is currently structured,23 significant
improvement can be brought about.
It is important to recognize that the education sector is still recovering from the damaging legacy of the
Khmer Rouge period and that recent policies have set about increasing the number of teachers but still
leave a lot to be done in terms of teacher quality. During the reconstruction period, the number of trained
primary and lower secondary school staff increased consistently, with an increased share of the teaching
force holding upper secondary education or graduate qualifications. Four fifths of primary school teachers
have completed teacher training, while practically all lower secondary school teachers have graduated
from teacher training colleges. While MoEYS has developed specific goals towards eliminating
unqualified ‘contract’ teachers, their services are sometimes still necessary24.
19 The objectives of the pervious ESP 2009-13 were: Equitable access to educational services; Quality and efficiency of
education services; and Institutional development and capacity building for decentralization. 20 UNESCO Institute for Statistics, UIS Statistics in Brief – Education in Cambodia 2009, hereafter UIS 2009 21 UNESCO/IBE, World Data on Education, VII ED 2010/11
http://www.ibe.unesco.org/fileadmin/user_upload/Publications/WDE/2010/pdf-versions/Cambodia.pdf accessed 20/09/14 22 Locard, H. & Tha, L.A. Higher education in Cambodia and the atypical example of the History Department at RUPP, 2008 23 Bascia, N. "Pushing on the Paradigm." Handbook of Education Policy Research. Routledge 2009. Hereafter Bascia 2009&
McKinsey 2007 24 VSO, 2008, recent EMIS data also indicates that contract teachers are still required in certain geographic areas.
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Despite numerous policies designed to strengthen teaching quality, in-service training has remained
largely insufficient and professional development opportunities have been relatively scant. Only fifteen
per cent of lower secondary school teachers reported having attended an in-service training session during
the 2005/06 academic year25. The lack of quality teacher trainers also presents another major impediment
to progress. Cambodia currently suffers a serious shortage of experienced and thoroughly qualified
teacher trainers.
‘A professor of tertiary education with many years of experience in teaching and training
in Cambodia explained the legacy of the traditional Cambodian perception of education.
Its embedded model of hierarchical relationships between teacher and pupil, where the
focus is on teaching rather than learning, means that there has been no historical aim
towards developing a facility for lifelong learning. He suggested that good, relevant in-
service training would help to alleviate some of the demoralisation felt by teachers.
However, he felt that most training is poor and concerned with administration rather than
teaching methodology, and in most cases impractical because of lack of resources to
implement it.’26
While teacher capacity, as outlined above, is a major challenge, the significance of teacher remuneration
and the declining societal status conferred on teachers are also important considerations. In particular the
professional status of teachers is consistently undermined by the refusal of MoEYS to engage with
teachers as professional stakeholders. The deconcentration and decentralisation process has distributed
some responsibility to the local level, and to some extent engaged communities. At school level MoEYS
introduced block grants to schools and but failed to ensure that school support committees (SSC)27 were
given significant authority on spending decisions. However no provision was made to formally engage
teachers in this process and the success of the school support committee has varied greatly from school to
school.
Teachers’ Views: What do teachers themselves say about their present situation? In recent research on teacher motivation by NGO Education Partnership (NEP), over fifty percent
(50.5%) of teachers surveyed indicated that they were very motivated and over thirty-three percent
(33.7%) indicated that they were fairly motivated. The most common reasons for being motivated are that
they want to help students have knowledge and want to provide good education, and love teaching.
Overall, 67% felt that their career is interesting or very interesting.28
Research by VSO29 showed clearly that the most significant single de-motivating factor for teachers is
low salary. When the sources of dissatisfaction are accumulated as shown in Figure 1 (below), it becomes
evident that action by a wider range of stakeholders is required to address the full range of concerns.
25 Benveniste, L., Marshall, J. Araujo, M.C. Teaching in Cambodia. Human Development Sector East Asia and the Pacific
Region, World Bank, 2008 hereafter World Bank 2008 26 VSO, 2008 27 School Support Committees are formed by School Director, Parents from the school community and commune
representatives there is no guidelines on teacher participation although teachers do have role in many SSCs this is not
formalized. 28Ang, S., Friend-Pereira, J., Nsubuga, D., and Chhum, S., ‘Assessing the Impact of Incentives on Teacher Motivation’, NEP,
2012. Hereafter NEP 2012 29 VSO, 2008
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While MoEYS emerges as the greatest source of dissatisfaction for teachers, the management of the
schools themselves falls only three percentage points behind.
Figure 1 Attributed sources of dissatisfaction – accumulated30
The ILO/UNESCO Recommendations on Status of Teachers
Article III. Guiding Principles: ‘9. Teachers’ organizations should be recognized as a force which can contribute greatly
to educational advance and which therefore should be associated with the determination
of educational policy.’
Article IV. Education Objectives and policies:
‘(k) there should be close co-operation between the competent authorities, organizations
of teachers, of employers and workers, and of parents as well as cultural organizations
and institutions of learning and research, for the purpose of defining educational policy
and its precise objectives;’
The Education Law (2007) Article 29 states:
‘The state shall widely open participation of the relevant stakeholders…… in the process
of development, draft, monitoring and assessing implementation, the review and the
amendment of national education policies.’
Article 37 paragraph 4 states:
‘Educational Personnel have the right to actively and fully participate in developing
educational standards at local and national levels, directly or through their
representatives.’
As will be shown below the Education Law, however fails to compile with the recommendations and the
expectations of observes at the time of drafting, which noted that:
‘… in the draft Education Law indicate that the rights of learners, parents and
educational personnel (public civil servant educational personnel, contract educational
personnel and private educational personnel) will be based on international treaties,
30 Ibid
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Constitutional provisions, and standard-setting instruments and recommendations of
UNESCO and the ILO’.31
It is clear that MoEYS is aware of international best practice ensuring that teachers contribute to
development of education policies as illustrated in the drafting of the Education Law referenced above.
This has not informed current policies and best practice regarding engagement of teachers in policy
development and there is no framework for engagement between teachers and MoEYS in policy
development or implementation.
In analysing teacher participation at national policy level there is an overarching common theme across
all of the selected articles; that is the absence of any consultative framework for the engagement of
teachers’ associations in regard to the policies which impact on their members. This constitutes the most
pervasive failure of in the context of the Recommendations. Currently there are three teacher
organizations in Cambodia. There are two non-government teacher associations, Cambodian Independent
Teacher Association (CITA) and the National Educators Association for Development (NEAD), both of
which are members of Education International (EI) and are registered with the Ministry of Interior as
professional associations rather teacher unions. The Khmer Teachers Association (KTA)32 is a
government aligned association based in the Ministry and recognized by the Ministry of Education,
Youth and Sport. The KTA collects an annual membership from all public sector teachers which is used
to support a mutual beneficial fund. The KTA does not engage in teacher representation and advocacy
activities.
There is a well-developed format for engagement of NGOs and Donors with MoEYS through the
Education Sector Working Group (ESWG) and Joint Technical Working Group (JTWG) but neither of
these bodies includes any teacher representatives. In addition no teacher representatives participate at the
Education Congress at which policies are reviewed and planned on an annual basis. This is an
overarching theme and constitutes a most pervasive failure in the context of the Recommendations.
During the EFA, ESP and Teacher Policy33 planning stages, teachers were encouraged by MoEYS
through its provincial offices to participate. However, no formalised provisions for consultations, apart
from the school meetings, have been established. This means there is lack of a mechanism by which
teachers are informed about upcoming initiatives or are able to convene, discuss and make planning
recommendations as professionals might expect to. Most worryingly are the developments of policies
regarding teacher training, education management, teacher code of ethics, terms and conditions and the
teacher policy action plan. The exclusion of teachers from forums where these polices that impact directly
on them are developed causes a sense of disempowerment and disengagement. This impacts negatively on
teacher motivation and creates a scenario where teachers’ views are never considered when creating
national policy.
However at school governance level many teachers said that they do contribute to school decision-
making, and have some say in how the school programme budget money is spent through technical
meetings34. It is well established that participation in school governance can boost morale and motivate
31 PACT 2004 32 The KTA is organised and managed by the MoEYS but does not act as representative organisation for teachers. See
appendix one. 33 Education for All and Education Strategic Plan 34 VSO 2008
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teachers35. Pastor36 found that teachers perceive their needs and measure their job satisfaction by factors
such as participation in decision-making, use of valued skills, freedom and independence, challenge,
expression of creativity, and opportunity for learning. Participatory governance approaches at a school
level can enhance teachers' professional status and their ‘agency’ in the development of the school and
create a vested interest in school improvement in terms of quality outcomes. As Scheerens notes:
When teachers have a high sense of self-efficacy they are more creative in their work,
intensify their efforts when their performances fall short of their goals and persist longer.
Teachers’ sense of self-efficacy can thus influence the learning and motivation of students,
even if students are unmotivated or considered difficult most studies have found a positive
relation between teachers’ efficacy beliefs and several student cognitive outcomes, such as
achievement in core academic subjects and performance and skills37.
If teacher ‘agency’ or self-efficacy as outlined by Scheerens is essential to embedding educational reform,
then the establishment of structural arrangements are an important prerequisite to enabling teachers’
voices to be heard. Whatever those arrangements might be, it is important that such arrangements are
owned by the profession itself38. Some education stakeholders will take a lot of convincing that teachers
have the appetite or the capability to embrace their capacity for agency. However, persuasive evidence is
provided by a recent study that supports the view that:
‘…teachers really can lead innovation; teachers really can build professional knowledge;
teachers really can develop the capacity for leadership, and teachers really can influence
their colleagues and the nature of professional practice in their schools. However, what is
abundantly clear is that teachers are only likely to do these things if they are provided with
appropriate support’39.
Article V. Preparation for the Profession
‘20. Fundamentally, a teacher- preparation programme should include:
(a) general studies;
(b) study of the main elements of philosophy, psychology, sociology as applied to
education, the theory and history of education , and of comparative education,
experimental pedagogy, school administration and methods of teaching the various
subjects;
(c) studies related to the student's intended field of teaching;
(d) practice in teaching and in conducting extra-curricular activities under the guidance of
fully qualified teachers
35 Ellis, T.L, Motivating Teachers for Excellence, ERIC, 1984 36 Pastor, M.C., A Study of Higher Order Need Strength and Job Satisfaction in Secondary Public School Teachers. Journal of
Educational Administration, 1982 and Bennell, P., Teacher motivation and Incentives in Sub-Saharan Africa and Asia.
Knowledge and Skills for Development, 2004, www.eldis.org/fulltext/dfidtea.pdf Hereafter Bennell 2004 37 Scheerens, J., Teachers’ Professional Development: Europe in international comparison. An analysis
of teachers’ professional development based on the OECD’s Teaching and Learning International Survey (TALIS), 2010 38 Bangs, J. & Frost, D., ‘Teacher self-efficacy, voice and leadership: towards a policy framework for Education
International’, Education International 2012 39 Frost, D., Supporting teacher leadership in 15 countries: the International Teacher Leadership
project, Phase 1 - A report, 2011
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21 (1) All teachers should be prepared in general, special and pedagogical subjects in
universities, or in institutions on a level comparable to universities, or else in special
institutions for the preparation of teachers.’
Article 20 of the Education Law (2007) states:
‘The state has to train staff through both pre-service and in-service programs… education
personnel must complete pedagogical training which has been recognized by the Ministry
in charge of education. The Ministry… shall determine foundation programs for the
training of education personnel’
There are 26 teacher training centres including the National Institute of Education, six regional teacher
training centres, 18 provincial teacher training centres and one pre-school teacher training centre. Primary
school teachers receive two years’ full-time training at a provincial teacher training centre. Secondary
school trainees attend one of the regional teacher training centres or the National Institute of Education.
The educational requirement for entry into teacher training college for training at primary level is grade
12, or grade 9 if applying from identified remote areas. Secondary training requires grade 12 for lower
secondary, and grade 12 plus a university degree for upper secondary.
However Pre-Service education is not delivering the content mastery needed as indicated by the Training
Teacher Survey 2012 and Teacher Survey 2012 which was conducted by the TTD (see below).40 Based
on these survey results it is recommended that the standard of, and investment in, initial training should
continue to be raised so that teachers can begin their careers better prepared than at present.
To assess the gaps in preparation the TTD conducted a training needs assessment on teachers, which
involved a detailed self-assessment questionnaire designed to assess teachers’ professional learning,
40 World Bank, Cambodia’s Next Challenge: Educating the Next Generation (Presentation to the ESWG), 2013 Hereafter
World Bank Presentation 2013
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practice, knowledge and ethics. The report based on this training needs assessment recommends that
teachers should undergo assessments that:
‘…require the active construction of meaning rather than passive regurgitation of isolated
facts. These assessments engage teachers in learning and require thinking skills and thus
they are consistent with cognitive theories of learning and motivation as well as societal
needs to prepare students for an increasingly complex workplace’41.
The inclusion of teachers in the implementation of these reforms from the start could greatly increase the
likelihood of becoming embedded in classroom practice.
Article VI. Further education for teachers:
32. Authorities, in consultation with teachers’ organizations, should promote the
establishment of a wide system of in-service education, available free to all teachers. Such
a system should provide a variety of arrangements and should involve the participation of
teacher-preparation institutions, scientific and cultural institutions, and teachers’
organizations. Refresher courses should be provided, especially for teachers returning to
teaching after a break in service.
The amount of in-service training provided by the Ministry varies by province; it may be given by the
regional or provincial teacher training colleges or NGOs, but incomplete training is frequently cited by
teachers as an issue42. While VSO43 research found that eighty-five percent of respondents had received at
least one in-service since they entered the profession, a report by the International Institute for Education
Planning44 stated that in 2005/6 only fifteen percent of lower secondary teachers had attended an in-
service training session indicating a very low level of annual in-service training provision. Furthermore
there is anecdotal evidence to suggesting that at the school level a select number of teachers are
frequently accessing in-service training opportunities due to the client-patron45 system within the
education system46. This illustrates that there is a need for clear guidelines to be developed regarding the
allocation of in-service opportunities to ensure that all teachers have an opportunity to access professional
development based solely on criteria related to identified professional development needs.
The clear recommendation is that the provision of in-service training should be regular and the topics
covered in such training should relate to issues of practice pedagogy rather than thematic projects. In
conjunction with teachers, MoEYS should establish minimum standards for the provision of in-service
training by any organisations and MoEYS should take the role in the accreditation of such in-service
training which may then be linked to remuneration reforms. A short-term and immediately implemental
recommendation would be to ensure the effective use of the current technical Thursday meeting to
provide in-service training to teachers.
41 Oro, M. Training Needs Assessment of in-service primary and lower secondary teachers in six provinces in Cambodia,
MoEYS Department of Teacher Training, 2008. 42 VSO 2008 and NEP 2012 43 VSO, 2008 44 UNESCO/IIEP 2011 45 46 Ibid and CITA, National Survey of Teachers, 2011 hereafter CITA Survey 2011
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Article VII. Employment and career:
Entry into the teaching profession
38. In collaboration with teachers’ organizations, policy governing recruitment into
employment should be clearly defined at the appropriate level and rules should be
established laying down the teachers’ obligations and rights.
Since the early 2000’s policies governing the recruitment into the profession have been introduced along
with more recent reforms such as the Education Law (2007), Teachers’ Code of Ethics (2008), Teacher
Policy (2013) and Draft Teacher Policy Action Plan (2014). However none of these have included
consultation with teachers’ associations. This has led to a situation where policies which are crucial to
maintaining the professional standards in teaching and which outline the rights and responsibility of
teacher have been put into effect without any consultation. This top down approach to policy
development undermines the power of ‘agency’ of teachers and thus fundamentally prohibits the
successful embedding of these polices at school level.
In addition as the policies have not been properly disseminated and limited information awareness has
taken place many teachers and school directors are unaware of these policies and thus the implementation
has at best been piecemeal47. For example, despite the Education Law having been adopted in 2007, and
Teacher Code of Ethics in 2008, over forty-three percent48 of teachers surveyed had no knowledge of the
education law or policies. This is an area which highlights the massive potential for improved
implementation of policies which could take place if MoEYS engaged in dialogue and joint information
actives with the teachers’ associations.
Entry into the teaching Profession
39. A probationary period on entry to teaching should be recognized both by teachers and
by employers as the opportunity for the encouragement and helpful initiation of the entrant
and for the establishment and maintenance of proper professional standards as well as the
teacher's own development of his practical teaching proficiency. The normal duration of
probation should be known in advance and the conditions for its satisfactory completion
should be strictly related to professional competence. If the teacher is failing to complete
his probation satisfactorily, he should be informed of the reasons and should have the
right to make representations.
Newly qualified teachers are assigned by the relevant provincial office of education for their
initial one-year posting. In principle, this is based on merit; the score on a placement exam will
determine the priority given to a graduating teacher’s choice. Anecdotal evidence49 suggests that
high scores in the placement exams and changes in placements can be obtained by payment of a
‘fee’. Thus, for example, a teacher could pay not to be sent to a remote placement.
Devolving responsibility for local recruitment to school directors could solve problems like this
when there is a choice between teachers who live near or far from a school. It is also
recommended that the procedure for placement processes should be well defined and regulated
with built-in procedures to ensure transparency and objectivity in decisions.
47 CITA, Survey 2011 48 Ibid. 49 VSO, 2008
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Advancement and Promotion:
44. Promotion should be based on an objective assessment of the teacher’s qualifications
for the new post, by reference to strictly professional criteria laid down in consultation
with teachers’ organizations.
Many of the shortcomings at school level can be attributed to the awarding of promotions to school
directorships of candidates who do not have the required skills or experiences, for example new school
directors may not have any training in budget management or school planning. In addition it is commonly
believed that in order to receive promotion to school director or higher positions, candidates should be a
member of the CCP (the ruling political party). It would seem that school directors are often appointed
without any open advertisement or competition for the position having taking place.
The recommendation is that MoEYS provide suitable in-service training opportunities to those wishing to
become school directors and to engage with the teachers’ association to develop a suitable set of selection
criteria and transparent procedures for promotions and appointments. The prospect and chance of
promotion can be a good motivating factor and does not need to be on a grand scale. As Bennell puts it:
“Teacher job satisfaction is also improved by giving them wider responsibilities than just
class teaching, including supervision, professional development, and community
relations”.50
Security of tenure:
48. The authorities or bodies competent to propose or apply sanctions and penalties
should be clearly designated.
49. Teachers’ organizations should be consulted when the machinery to deal with
disciplinary matters is established.
50. Every teacher should enjoy equitable safeguards at each stage of any disciplinary
procedure, and in particular:
(a) the right to be informed in writing of the allegations and the grounds for them;
(b) the right to full access to the evidence in the case;
(c) the right to defend himself and to be defended by a representative of his choice,
adequate time being given to the teacher for the preparation of his defence;
(d) the right to be informed in writing of the decisions reached and the reasons for them;
(e) the right to appeal to clearly designated competent authorities or bodies.
This is an issue of grave concern as disciplinary actions have been taken against several teachers who
have raised concerns through their associations in recent years. The only guidelines on disciplinary
measures for professional misconduct are outlined in the Civil Servant Handbook51 and the Teacher Code
of Ethics52. Teachers have not been adequately informed of the procedures that should be in place to deal
with disciplinary matters. This has caused significant confusion regarding the correct procedures to be
followed in several cases.
There are several cases of teachers not being informed in writing of the allegations against them and often
only being informed of the sanction rather than the complaint. In addition there are cases of teachers not
50 Bennell, 2004 51 CAR, Civil Servants Handbook, Council of Administrative Reform, Royal Government of Cambodia, 2010 52 MoEYS, Sub-Decree on Ethics Code For the Teaching Profession, MoEYS 2008 Cambodian Ministry of Education Youth
and Sport, 2008 Hereafter Code of Ethics 2008
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being provided with access to the evidence on which the complaint against them has been made. In one
high profile case the Provincial Office of Education conducted an investigation but failed to provide the
report to the teacher or to the court that was dealing with the case53.
It is also clear that there is an effective denial of the right to appeal. In several cases no formal procedures
were provided for appeal leading to the use of media and public campaigns to highlight the cases rather
than a formalised and independent appeals procedure. This generally causes teachers to become very
hesitant about exercising their rights or logging complaints against their superiors for fear of becoming
the targets of disciplinary actions. Thus, establishing an agreed system for dealing with complaints and
greater transparency in this area is recommended.
Article VIII. The rights and responsibilities of teachers:
Professional freedom
62. Teachers and their organizations should participate in the development of new
courses, textbooks and teaching aids.
The formal structures for the participation of individual senior/expert teachers or teacher associations in
the development of new courses, curriculum reforms or the associated textbooks and teaching aids is non-
existent. Furthermore it is widely believed that teachers should strictly follow the curriculum established
and should only use textbooks and teaching aids which have been approved by MoEYS. The consequence
of this is that teachers may be hesitant about using teaching aids and resources that are provided directly
by NGOs.
The lack of consultation between teacher associations and MoEYS in curriculum reform contributes to
situations in which teachers become mere functionaries of the education system rather active contributors
and agents within it as Kim and Rouse argue:
‘what is missing from current EFA-related strategies is the promotion of teachers’
awareness of, their agency in, and their active participation to address the social,
economic, and political challenges surrounding Cambodia, through a greater commitment
to their role as teachers.’54.
This slows the pace of curriculum reform and implementation of new pedagogical methods in the class-
room as teachers are so disempowered from the decision making and thus less likely to enthusiastically
implement new practices, thus changes in the system to engage teachers would be welcome to address
this issue.
Responsibilities of teachers:
71. Professional standards relating to teacher performance should be defined and
maintained with the participation of the teachers’ organizations.
72. Teachers and teachers’ organizations should seek to co-operate fully with authorities
in the interests of the pupils, of the education service and of society generally.
53In Mr. Chhin Rithy, a teacher at Neak Loeung Secondary School made a complaint against Mr. Yoeun Sovuthy the school
director alleging that Mr. Yoeun Sovuthy had sold some school land without authorization. Mr. Yoeun Sovuthy logged a case
of defamation against Mr. Chhin Rithy.The Provincial of Education which had reported that it had conducted an investigation
failed to produce an documents in court relating to its’ investigation the case is currently subject to appeal to Supreme Court.
See Case Study: Mr. Chhin Rithy cited in CITA, Submission to the Expert Committee on the Application of the 1966
ILO/UNESCO Recommendation on the Status of Teachers, 2012 54 Kim, C.Y, & Rouse, M., Reviewing the role of teachers in achieving Education for All in Cambodia, Prospects, 2011
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73. Codes of ethics or of conduct should be established by the teachers’ organizations,
since such codes greatly contribute to ensuring the prestige of the profession and the
exercise of professional duties in accordance with agreed principles.
With regard to paragraphs 71 and 73, MoEYS has produced some professional standards for teachers.55
However this was developed without any consultation with teacher associations. Furthermore this
document has been poorly distributed and does not form a significant part of the pre-service or in-service
teacher training. In relation to paragraph 72, CITA has attempted to communicate with MoEYS especially
with regard to individual cases of mismanagement. This has been done through the transmission of letters
to MoEYS from which a response is rarely received.
Relations between teachers and the education service as a whole: 75. In order that teachers may discharge their responsibilities, authorities should establish
and regularly use recognized means of consultation with teachers’ organizations on such
matters as educational policy, school organization, and new developments in the
education service.
76. Authorities and teachers should recognize the importance of the participation of
teachers, through their organizations and in other ways, in steps designed to improve the
quality of the education service, in educational research, and in the development and
dissemination of new improved methods.
77. Authorities should facilitate the establishment and the work of panels designed, within
a school or within a broader framework, to promote the co-operation of teachers of the
same subject and should take due account of the opinions and suggestions of such panes.
Teacher organizations have been requesting the establishment of a formal national framework for
inclusive dialogue since 2009. Since 2011, they have requested that MoEYS extend an invitation for
representatives to attend the annual Education Congress in order to be involved in education reform but
have not been invited. At school level teachers are not included in the list of stakeholders in the guidelines
developed for school support committees and no teacher association is consulted by any district or
provincial office of education.
The Education Law (2007) lists the right of teachers to be accorded stakeholder status and to form
professional associations. MoEYS has failed to introduce legislative instruments giving effect to the
relevant articles of the Education Law. The ongoing exclusion of teachers associations for any
consultation or dialogue at all levels within the education system provides a major obstacle to success of
education reforms and undermines the professional capacity of teachers in shaping the education system
of which they are part.
Improved teacher participation would have the effect of ensuring that future education policies would be
more relevant to the situation in the classroom and that they would be more successfully embedded in the
future. There can be no doubt that teachers, as the frontline of the education system, can both identify
many of the problems with the system and propose many of the solutions.
55 Code of Ethics, 2008
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Rights of teachers:
82. Both salaries and working conditions for teachers should be determined through the
process of negotiation between teachers’ organizations and the employers of teachers.
83. Statutory or voluntary machinery should be established whereby the right of teachers
to negotiate through their organizations with their employers, either public or private, is
assured.
84. Appropriate joint machinery should be set up to deal with the settlement of disputes
between the teachers and their employers arising out of terms and conditions of
employment. If the means and procedures established for these purposes should be
exhausted or if there should be a breakdown in negotiations between the parties, teachers’
organizations should have the right to take such other steps as are normally open to other
organizations in the defense of their legitimate interests.
Several existing pieces of legislation relate to the labour rights of teachers. The Cambodian Constitution
(1999) acknowledges the right to the freedom of association to all Cambodian citizens in Article 36,
‘Khmer citizens of either sex shall have the right to form and to be member of trade unions.’, Article 42
of the constitution supports freedom of association stating that ‘Khmer citizens may take part in mass
organizations for mutual benefit to protect national achievement and social order.’ These rights are
qualified by Article 36, which requires that regulatory laws on trade unions can be determined by national
law.
Teachers’ rights and duties are outlined under Article 37 of the Education Law (2007), which provides the
right to form associations, organize public meetings and participate in developing educational standards
in accordance with existing laws. Independent or opposition aligned teachers’ associations, however have
often had their meetings interfered with by commune and school authorities and there are no mechanisms
for the participation of teachers in collective bargaining discussions.
The author is of the opinion that the Common Statute of Civil Servants (1994) which primary legislation
covering Cambodian civil servants prevents teachers from forming unions or taking collective action,
hence it violates both ILO Conventions 87: Freedom of Association and Protection of the Right to
Organize Convention and Convention 98: Freedom of Association and Protection of the Right to
Organize. The ILO-CFA (see below) vindicated this opinion when calling on the RGC to bring the
Statute into compliance with these two ILO conventions.
‘30. The Committee last examined this case, … … … at its June 2004 session. On that
occasion, the Committee made the following recommendations56:
…. …. …
34. The Committee regrets that the Government provides no information regarding the
complainant’s allegations that the Common Statute of Civil Servants has yet to be
56 “Para 226. In light of the foregoing conclusions, the Committee invites the Governing Body to approve the following
recommendations: (a) The Committee considers that the Government should take the necessary measures to amend the
Common Statute of Civil Servants so as to guarantee fully the right to organize and the right to collective bargaining of civil
servants, consistent with Conventions Nos. 87 and 98, and the principles of freedom of association recalled in paragraphs
206-212 above; once they have been adopted, the Government should diffuse widely these amendments in particular amongst
the local public authorities, including the local educational administration.” ILO-CFA, Report No 329, Case 2222, 2004
Recommendations of the Committee and the Governing Body
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amended, … … recalling that nearly six years have elapsed since it first issued its
recommendations in the present case, the Committee urges the Government to
immediately take the necessary measures to amend the Common Statute of
Civil…’.[Bold added by Author].57
10 years have now elapsed since this case was first raised with ILO-CFA and the ILO-Committee of
Experts on the Application of Conventions and Recommendations has repeatedly asked for government
reports. The most recent request being made in 201458. Yet no action to implement these
recommendations which continue to leave Cambodia in breach of ILO Conventions 87 and 98 has
occurred. Therefore is it recommended that immediate action should be taken to implement the ILO-CFA
recommendations.
Article IX. Conditions for effective teaching and learning:
86. Class size should be such as to permit the teacher to give the pupils individual
attention. From time to time provision may be made for small group or even individual
instruction for such purposes as remedial work, and on occasion for large group
instruction employing audio-visual aids;
(1) Authorities should provide teachers and pupils with modern aids to teaching. Such aids
should not be regarded as a substitute for the teacher but as a means of improving the
quality of teaching and extending to a larger number of pupils the benefits of education.
(2) Authorities should promote research into the use of such aids and encourage teachers
to participate actively in such research.
89. The hours teachers are required to work per day and per week should be established in
consultation with teachers’ organizations.
Article 21 of the Education Law (2007) states:
“In order to efficiently develop the country, the state has to place a high priority on the
quality of basic education in order that students master content and skills as well as
enhance both their capacity and ability. The state has to create sufficient modern facilities
for both teaching and learning in order to ensure the quality of education”.
Teachers identified large class sizes as a factor in demotivation. At the primary level, high pupil–teacher
ratios average 46:159 and are a result of the shortage of qualified teachers. Rural schools tend to have
higher ratios than urban schools.
57 ILO-CFA, Report No 356, Case 2222, Recommendations of the Committee and the Governing Body Effect given to the
recommendations of the committee and the Governing Body, 2010 hereafter ILO-CFA Report No. 356 58 In its 2014 report The ILO-CEARC With reference to ILO Convention 87: ‘notes with regret that the Government’s report
has not been received. The Committee urges the Government to provide its observations on all outstanding comments
submitted by the ITUC, CLC, EI, CITA and the FTUWKC.’
With Reference to ILO Convention 98 the Committee: ‘notes the comments made by Education International (EI) on 31
August 2011, indicating that teachers and civil servants were denied both the right to freedom of association and the right to
collective bargaining. The Committee urges the Government to send its observations on all the issues raised by the ITUC,
the CLC and EI, as well as the issues raised in the new EI communication dated 31 August 2012.’ 59 World Bank http://data.worldbank.org/indicator/SE.PRM.ENRL.TC.ZS accessed 04/10/15.
The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
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Cambodia’s teacher-student contact hours are below both the regional and international averages and this
requires urgent reform which if linked to improvements in remuneration for teachers could significantly
increase the quality of educational outcomes. One teacher association has set forth it proposals for
extending the school year, increasing working hours per week in its position paper60. Yet there has been
no response to this.
In research conducted in 200861 twenty-one percent of teachers found the state of the classroom or school
building a problem that prevented them being successful in their work, and this was especially the case in
rural areas, where the majority of primary schools do not have electricity. Another strong demotivating
factor is the lack of teaching and learning materials. No less than 76 per cent of respondents found the
lack of teaching and learning materials an obstacle to their work, and 63 per cent named this as a
demotivating factor62. Therefore urgent actions are required to address the quality of school buildings and
provision of learning materials.
Article X. Teachers’ Salaries (para 115-124):
115. Teachers’ salaries should :
(a) reflect the importance to society of the teaching function and hence the importance of
teachers as well as the responsibilities of all kinds which fall upon them from the time of
their entry into the service;
(b) compare favourably with salaries paid in other occupations requiring similar or
equivalent qualifications ;
(c) provide teachers with the means to ensure a reasonable standard of living for
themselves and their families as well as to invest in further education or in the pursuit of
cultural activities, thus enhancing their professional qualification;
(d) take account of the fact that certain posts require higher qualifications and experience
and carry greater responsibilities.
There are numerous international studies which highlight the importance of an adequate salary for
teachers not only as a motivational factor in attracting high quality teachers but ensuring they can commit
themselves to achieving and maintaining high quality teaching in practice.63 Low salaries are a major
contributor to low levels of teacher motivation64 and this impact is highlighted in a World Bank report
which stated that:
‘Salary reform has been on top of the Education Strategic Plan 2006-2010 agenda, as
well as its several predecessors, and it is considered a critical stumbling block for
improving educational quality.’65
60 CITA, Position Paper on Teachers’ Salaries, Terms and Conditions, 2011 61 VSO 2008 62 Ibid 63 Benveniste et al, Chhinh, S. Satisfaction Sources of Cambodian Urban Primary School Teachers. Paper presented at the
2003 International Council on Education for Teaching/Australian Teacher Education Association Conference in Melbourne,
Australia hereafter Chhinh 2003 & King, E. To what extent does culture affect teacher education and practice in Cambodia?
The Institute of Education University of London 2003 and Oliveira, J & Farrell J. Teachers in Developing Countries:
Improving Effectiveness and Managing Costs, World Bank 1993 64 NEP 2012 65 World Bank 2008
The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
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The Recommendations stating that that teachers’ salaries should compare favourably with salaries paid in
other occupations requiring similar or equivalent qualifications66 needs to be addressed in the context of a
World Bank presentation67 below:
World Bank, Cambodia’s Next Challenge: Education the Next Generation
Note: Bars display monthly income of teachers as percentage of monthly income of other professionals in
Cambodia, Vietnam and Thailand.
There is consensus among teachers’ leaders68, administrators, ministers69 and society in general70 that
further reform will require an overhaul of teacher pay. MoEYS has made several efforts to increase
teacher salary including an annual increase of 20% of the basic salary which has been implemented in
January each year since 2010. In addition, in August 2014, the Prime Minister confirmed that
“For Primary school teachers who used to receive 48 0000 riels ($120 USD) will increase
to 55 00000 riels ($137.50) by next month until the end of 2014. By April, they will receive
up to more than 64 0000 riels ($160 USD). Lower Secondary Teachers will receive up to
66 00000 ($165) riels by April 2015 while Upper Secondary Teachers’ Salary will
increase to 78 0000 ($195) riels71.
66 ILO/UNESCO (2006). Joint ILO/UNESCO Committee of Experts on the Application of the Recommendations Concerning
Teaching Personnel: Report Ninth Session. Geneva, 30 October – 3 November 2006. UNESCO hereafter ILO/UNESCO 9th
session 2006 67 World Bank, Cambodia’s Next Challenge: Education the Next Generation, 2013 68 CITA, Position Paper on Teachers’ Salaries, Terms and Conditions, 2011 69 Current Minister for Education Youth and Sport His Excellency Hang Chuon Naron has highlighted the issue of low teacher
salaries on several occasions.
http://www.cambodiadaily.com/archives/low-salaries-stifle-education-reform-efforts-56752/
http://www.opendevelopmentcambodia.net/news/hun-sen-announces-raises-for-teachers-nurses/ 70 NEP 2012 71 Reported in the Phnom Penh Post (Khmer Edition) 22/09/14. The Author is grateful for the support for key individuals in
confirming this information especially Mr. Soth Nimol and staff at NEP.
The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
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Friend-Pereira, J., UNESCO-APEID Conference, October 2014
The recent series of salary increases has meant that for the first time in over a decade that a primary
teachers’ basic salary is more than that of garment factory workers and this trend is set to continue as
MoEYS announced reforms are implemented. The commitment to further increases is crucial in order to
reflect the professional status of teachers and to attract quality candidates who have completed grade 12
to become a teacher in the future.
The author recommends that a base teacher salary should be $250 per month by end of 2015 into start of
201672. This figure is based on the following: A cost of living study in 2008, estimated that a minimum
salary for a garment worker of US$213 per month73 to support a typical Cambodian family with five
members74. It draws on a report by UNICEF75 highlighting that across Asia teachers’ pay was averaging
1.84 times per-capita GDP. According to the latest announcements cited above, for primary teachers’
salaries are 1.63 times per-capita GDP which represents a significant increase from 0.66 times per-capita
GDP in 2011 but is still short of regional average. Increases above inflation are required to ensure the
professional remains attractive for new recruits.
Recommendations: ‘Tork tork penh bampong’ (Drop by drop fills the container)
His Excellency Hang Chuon Naron, since becoming Minister for Education, Youth and Sport in
September 2013 has been driving a fast paced reform agenda which he has clearly articulated in a
presentation to stakeholders in August 2014 and which indicates that many of the conclusions of this
paprer are being currently considered or implemented:
Extracts of His Excellency Hang Chuon Naron Presentation:
‘Professional Development and Career path for teachers:
..........helping teachers to value themselves;
..........reforming teacher policy to positive incentives in order to attract the best and the
brightest into
..........the teaching profession, including competitive selection of school directors.
...........Strong emphasis on teacher education, engagement and teacher support mechanism
..........Teachers: incentive, qualification, career path’76
Further Recommendations:
• Implementation of the ILO-CFA recommendations regarding the amendment of the Common
Statute of Civil Servants in accordance with the ILO conventions77.
• Make social dialogue a central component of discussions about salaries, education reform and
engage teachers in the decision making process.
72 According to the estimated cited in a World Bank report in 2005, it was estimated that a teacher needs a minimum salary of
$150 to support a typical Cambodian family with five members. Linking this with inflation over the past five years we reach a
figure of $218.34 and have included addition $31.65 to provide for saving and other costs incurred. 73 Candararot K. & Dannet L. ‘Living Wage Survey for Cambodian Garment Workers Industry’ February 2009. The study
found the cost was $150 in 2008 and the author has adjusted the figure on the basis of an average inflation rate of 4.5%. 74 To put this into context, the cost of purchasing the absolute minimum food to meet basic calorie requirements for an
individual is $19.80 per month Figures based from Economic Institute of Cambodia survey in Phnom Penh June 2008 and set
to the UN World Food Programme basic food requirements for a relief operation. 75 Mehrotra, S. & Bucklan, P. Managing Teacher costs for Access and Quality, UNICEF 1998 76 Naron H.C., (Minister for Education), Reforming Institutions to Improve Education Service Delivery and Strengthen
Cambodia’s Competitiveness, Presentation August 2014. 77 ILO-CFA Report No. 356
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• Continue to increase teacher base salaries ahead of inflation to ensure real in terms increase to
reach $250 per month salary by 2015.
• Carry out inspections of school buildings and ensure a better provision and distribution of
teaching and learning materials.
• MoEYS should ensure an increased access to CPD for teachers which is accredited and linked to
remuneration.
The ILO/UNESCO Recommendations on Status of Teachers Fifty years On!
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World Bank, Cambodia’s Next Challenge: Education the Next Generation, Presentation to ESWG 2013
Bio-data:
John C. Friend-Pereira was born in Ireland, holds B.A in Liberal Arts (Mary Immaculate College,
Limerick) and LL.M in International Human Rights Law (Irish Center for Human Rights-NUI-Galway).
He has worked for more than 15 years in various aspects of education practice, policy and advocacy
including Higher Education (Bologna Process and Quality Assurance), Adult Education & Training, the
Right to Education and education management and reform. He has be living in Cambodia since 2010
where he worked with the Cambodian Independent Teachers’ Association (CITA) between 2010-12 as
Advocacy Adviser and with VSO-Cambodia from 2012-present as Programme Manager-Education and
more recently Head of Programmes.
VSO is the world’s leading independent international development organisation that works through
volunteers to fight poverty in developing countries. VSO's high-impact approach involves bringing
people together to share skills, build capabilities, promote international understanding and action, and
change lives to make the world a fairer place for all.