Introduction Temos International

© 2021 Temos International GmbH

Healthcare Accreditation Programs forHealthcare Organizations

• Founded in 2010 with Headquarters in Germany • Spin-off of a European research project with partners from Aachen

University Hospital, quality experts, German governmental research organization, international travel health insurances, and others

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Temos stands for:Trust

Effective MedicineOptimized Services

Introducing Temos International

Temos International HQ near Cologne, Germany

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• 11 years in business• 14 regional offices worldwide• 25 assessors with experience from > 100 countries

• All accredited/certified providers can be found here:https://temos-accreditation.com/AccreditedPartners/List.aspx

Introducing Temos International

Middle East• Jordan, KSA: Amman• UAE, Oman, Qatar: Dubai

Asia• Iraq: Baghdad • Iran: Tehran• Malaysia: Kuala Lumpur

North and South America• USA, LATAM, Caribbean: Rhode

Island

Temos Regional Offices

Europe• Germany (HQ): Cologne• Greece, Cyprus: Athens• North Macedonia, Serbia:

Skopje• Russia: Moscow• Turkey

Africa• Egypt: Hurghada• Tunisia: Tunis• Seychelles: East Africa and

Indian Ocean4

Temos regional offices & contact points

To neutrally assess, evaluate and validate the quality of medical and non-clinical services, to identify potential for improvement and to optimize medical quality as well as quality of services in the Applying Organization with the overall aim to assure continuum of care for patients.

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Scope of TIHA

First and only accreditation body worldwide with standards - including international patient management -accredited by the International Society for Quality in Health Care ISQua (now IEEA)

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Introducing Temos International

• Hospitals and clinics • Primary care and day surgery centers• Dental practices, clinics and hospitals• Eye care clinics and hospitals• Reproductive care clinics• Rehabilitation centers (in- and/or outpatients)• Community pharmacies

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Tailored accreditation programs for:

One size does not fit all!

Facilitators(medical travel coordinators)

Certificate of Compliance: COVID-19 Safe

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Tailored certification programs:

Through our professional assessments, we want to achievethat Temos accredited healthcare facilities are:

• Preferred by patients for the safety and quality assurance of their environment

• Recommended by patients to their families and friends• Peferred by physicians for their quality work and patient

services• Preferred by payors for their clients• Appreciated by employees as beneficial for their personal

professional development 9

Our vision

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Accreditationprocess

Why Temos accreditation?

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Quality outcomes for the organization

• Streamline operations to increase efficiencies• Align departments and functions to coordinate and

harmonize systems• Increase staff competencies and satisfaction• Improve outcomes• Reduce risk and liabilities

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Business benefits for the organization

• Differentiation from competitors• Better brand visibility

• Temos’ promotion of the organizations via its website, social media, etc.

• Increased marketing potential• Leverage your accreditation in marketing your services• Build trust and loyalty – demonstrated commitment to

quality

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Cost of quality

Source: http://www.novaces.com/focus-pdca.php

Your investment in accreditation:

return of invest(ROI) by cost

savings!

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Patients‘ perspective and needs

• Better clinical and non-clinical outcomes• Improve overall patient experience• Receive treatment in a safe, secure,

trustworthy and third party accredited environment

• Assure continuum of care from first contact to follow up

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We look forward to hearing from you!

www.temos-international.cominfo@temos-international.comPhone: +49 2204 426480