State of New Mexico General Services Department, State ...

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State of New Mexico General Services Department, State Purchasing Division

Information Technology Agreement

STATEWIDE PRICE AGREEMENT NO. 90-00000-19-00065AN

THIS Information Technology Agreement (“Agreement” or “Contract”) is made by and between the State of

New Mexico, General Services Department, State Purchasing Division, and Central New Mexico Horizons

LLC, hereinafter referred to as the “Contractor” and collectively referred to as the “Parties”.

WHEREAS, pursuant to the Procurement Code, NMSA 1978 13-1-28 et. seq; and Procurement Code

Regulations, NMAC 1.4.1 et.seq; the Contractor has held itself out as expert in implementing the Scope of

Work as contained herein and the Procuring Agency has selected the Contractor as the offeror most

advantageous to the State of New Mexico; and

WHEREAS, all terms and conditions of the RFP No. 90-00000-19-00065 IT Professional Services and the

Contractor’s response to such document(s) are incorporated herein by reference; and

NOW, THEREFORE, IT IS MUTUALLY AGREED BETWEEN THE PARTIES:

ARTICLE 1 – DEFINITIONS

A. “Acceptance” or “Accepted” shall mean the approval, after Quality Assurance, of all Deliverables by an

Executive Level Representative of the Procuring Agency.

B. “Application Deployment Package” shall mean the centralized delivery of business critical applications

including the source code (for custom software), documentation, executable code and deployment tools

required to successfully install application software fixes including additions, modifications, or deletions

produced by the Contractor.

C. “Business Days” shall mean Monday through Friday, 7:30 a.m. (MST or MDT) to 5:30 p.m. except for

federal or state holidays.

D. “Change Request” shall mean the document utilized to request changes or revisions in the Scope of

Work – Exhibit A, attached hereto and incorporated herein.

E. “Chief Information Officer (“CIO”)” shall mean the Cabinet Secretary/CIO of the Department of

Information Technology for the State of New Mexico or Designated Representative.

F. “Confidential Information” means any communication or record (whether oral, written, electronically

stored or transmitted, or in any other form) that consists of: (1) confidential client information as such

term is defined in State or Federal statutes and/or regulations; (2) all non-public State budget, expense,

payment and other financial information; (3) all attorney-client privileged work product; (4) all

information designated by the Procuring Agency or any other State agency as confidential, including all

information designated as confidential under federal or state law or regulations; (5) unless publicly

disclosed by the Procuring Agency or the State of New Mexico, the pricing, payments, and terms and

conditions of this Agreement, and (6) State information that is utilized, received, or maintained by the

Procuring Agency, the Contractor, or other participating State agencies for the purpose of fulfilling a

duty or obligation under this Agreement and that has not been publicly disclosed.

G. “Contract Manager” shall mean a Qualified person from the Procuring Agency responsible for all

aspects of the administration of this Agreement. Under the terms of this Agreement, the Contract

Manager shall be the State Purchasing Divisionor his/her Designated Representative.

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H. “Default” or “Breach” shall mean a violation of this Agreement by either failing to perform one’s own

contractual obligations or by interfering with another Party’s performance of its obligations.

I. “Deliverable” shall mean any verifiable outcome, result, service or product that must be delivered,

developed, performed or produced by the Contractor as defined by the Scope of Work.

J. “Designated Representative” shall mean a substitute(s) for a title or role, e.g. Contract Manager, when

the primary is not available.

K. “DoIT” shall mean the Department of Information Technology.

L. “Escrow” shall mean a legal document (such as the software source code) delivered by the Contractor

into the hands of a third party, and to be held by that party until the performance of a condition is

Accepted; in the event Contractor fails to perform, the Procuring Agency receives the legal document, in

this case, Source Code.

M. “Enhancement” means any modification including addition(s), modification(s), or deletion(s) that, when

made or added to the program, materially changes its or their utility, efficiency, functional capability, or

application, but does not constitute solely an error correction.

N. "Executive Level Representative" shall mean the individual empowered with the authority to represent

and make decisions on behalf of the Procuring Agency's executives or his/her Designated

Representative.

P. “GRT” shall mean New Mexico gross receipts tax.

Q. “Intellectual Property” shall mean any and all proprietary information developed pursuant to the terms

of this Agreement.

R. “Independent Verification and Validation (“IV&V”)” shall mean the process of evaluating a Project and

the Project’s product to determine compliance with specified requirements and the process of

determining whether the products of a given development phase fulfill the requirements established

during the previous stage, both of which are performed by an entity independent of the Procuring

Agency.

S. “Know How” shall mean all tangible and intangible technical information and knowledge including, but

not limited to, all documents, computer storage devices, drawings, flow charts, plans, proposals, records,

notes, memoranda, manuals and other tangible items containing, relating or causing the enablement of

any Intellectual Property developed under this Agreement.

T. “Payment Invoice” shall mean a detailed, certified and written request for payment of Services by and

rendered from the Contractor to the Procuring Agency. Payment Invoice(s) must contain the fixed price

Deliverable cost and identify the Deliverable for which the Payment Invoice is submitted.

U. “Performance Bond” shall mean a surety bond which guarantees that the Contractor will fully perform

the Contract and guarantees against breach of contract.

V. “Project” shall mean a temporary endeavor undertaken to solve a well-defined goal or objective with

clearly defined start and end times, a set of clearly defined tasks, and a budget. The Project terminates

once the Project scope is achieved and the Project approval is given by the Executive Level

Representative and verified by the Procuring Agency CIO to the DoIT.

W. “Project Manager” shall mean a Qualified person from the Procuring Agency responsible for the

application of knowledge, skills, tools, and techniques to the Project activities to meet the Project

requirements from initiation to close.

X. “Qualified” means demonstrated experience performing activities and tasks with Projects.

Y. “Quality Assurance” shall mean a planned and systematic pattern of all actions necessary to provide

adequate confidence that a Deliverable conforms to established requirements, customer needs, and user

expectations.

Z. “Services” shall mean the tasks, functions, and responsibilities assigned and delegated to the Contractor

under this Agreement.

AA. "State Purchasing Agent (SPA)" shall mean the State Purchasing Agent for the State of New Mexico or

his/her Designated Representative.

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BB. “State Purchasing Division (SPD)” shall mean the State Purchasing Division of the General Services

Department for the State of New Mexico.

CC. “Software” shall mean all operating system and application software used by the Contractor to provide

the Services under this Agreement.

DD. “Software Maintenance” shall mean the set of activities which result in changes to the originally

Accepted (baseline) product set. These changes consist of corrections, insertions, deletions, extensions,

and Enhancements to the baseline system.

EE. “Source Code” shall mean the human-readable programming instructions organized into sets of files

which represent the business logic for the application which might be easily read as text and

subsequently edited, requiring compilation or interpretation into binary or machine-readable form before

being directly useable by a computer.

FF. “Turnover Plan” means the written plan developed by the Contractor and approved by the Procuring

Agency in the event that the work described in this Agreement transfers to another vendor or the

Procuring Agency.

Additional Definitions Specific to IT Professional Services: A. “Experience Level” refers to the number of years of experience for the subject IT Professional Service Category, and

includes the following levels:

a. Junior level is (between) 1 – 4 years;

b. Mid-level is (more than) 4 years and (less than) 7 years; or

c. Senior-level is (more than) 7 years.

B. “Funding Commitment Achieved” means the Federal E-Rate funding achieved for the customer.

C. “IT Professional Services” includes the IT Professional Service Categories defined in Item D below and the services

shall exclude the following items:

a. Any form of tangible personal property,

b. Equipment,

c. Hardware

d. Software, Licensed software,

e. Website software tools, hosting or Internet access,

f. Transport of voice or data communications outside the requirement of the service categories. For example, website

application development and maintenance and support are included. However, Website software tools, hosting or

Internet access are out of scope,

g. Subscription services SHALL ONLY apply to Category 11 - Information Technology Research and Advisory

Services. Subscription services for all other Categories are excluded.

D. “IT Professional Services Categories” includes IT Professional Services defined in the following categories:

1. Application Development Services

The purpose of this category is to provide complete development and support of the varied and numerous

applications that are created, maintained, and owned by the State.

Brief Description of Services: Services may include computer programming; documenting; testing; writing and

maintaining the source code; all processes between the conception and final manifestation of the software in a

planned and structured manner; and/or bug fixing involved in creating and maintaining applications and

frameworks using a standard software development life cycle. Development may include research, new

development, prototyping, modification, re-use, re-engineering, maintenance, or any other activities that result in

software products. Services may include the necessary knowledge of commercial off-the shelf software (COTS)

platforms, web/mobile application design, content development, client-side/server-side scripting, or web server,

development. Design, develop, and implement information systems that include designing or building a

customized architecture and/or application, integrating it with new or existing hardware, custom software, and/or

communications infrastructure.

Expected typical skills in, knowledge about, and experience with may include:

1) A mainframe environment - COBOL, PL/I, JCL, CICS, DB2, C/C++, IBM OS 390, and IBM AS400;

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2) N-tier platform programming services - .NET, C# or Java and related technologies including VB.NET, XML,

VBScript, JavaScript, HTML, Eclipse, ASP, .NET framework, web services/WCF, and mobile application

development;

3) Client/Server (including three tiered architectural environments). – Java, J2EE C/C++, Cold Fusion/Adobe

Suite of products, PowerBuilder, Micro Focus Cobol, Visual Basic, Perl, C# and .NET, CSS, and Oracle

DBMS;

4) Structured Query Languages/Stored Procedures, indexes, triggers, and functions

5) The various stages of SDLC such as design, development testing and deployment of applications;

6) Software testing to include planning, constructing, and executing automated tests, product tests, system tests,

unit tests, load tests, volume tests, network tests as well as integration with release control process;

7) COTS implementations;

8) Design and creation of web and mobile applications, including user experience improvements;

9) System domains, object/data models, wire frames, prototypes, flowcharts and use cases;

10) Experience with common environments and frameworks such as (but not limited to): ASP.NET and

ASP.NET MVC Frameworks, ColdFusion, CGI Java, PHP, Apache, FileMaker, IBM DB2, Microsoft SQL

Server, MySQL, Oracle, PostgreSQL, or Sybase, Web2.0, WebSphere, Java / J2EE/JEE, PERL / CGI, PHP,

XML / HTML / DHTML, SOAP, Jasper, content management systems;

11) Enterprise application systems integration and implementation including both COTS and custom applications;

12) Designing, programming, converting, installing, system training, managing and maintaining applications and

application interfaces/systems, testing (all levels), implementation and cutover planning, and data

conversion/migration for the implementation of the systems;

13) Implementation of infrastructure solutions capable of cost-effectively supporting business goals; or

14) Designing and building enterprise-level data integration and data transformations solutions.

Table 1:

Qualified Personnel/Staff Minimum Mandatory Qualifications

Junior-Level Minimum Mandatory Qualifications

Degree Level Associates Degree in Computer Science or a related field such as Management

Information Systems, Software Engineering, Software Development; OR

Relevant Experience (Between) 1 – 4 years of experience as described above.

Mid-Level Minimum Mandatory Qualifications

Degree Level Not Applicable.

Relevant Experience (More than) 4 years and (less than) 7 years of experience as described above.

Senior-Level Minimum Mandatory Qualifications


Relevant Experience (More than) 7 years of experience as described above.

Optional/Desirable Requirements: Does NOT replace the Mandatory Qualifications above

Degree Level Bachelor’s or other Degree in Computer Science or a related field such as

Management Information Systems, Software Engineering, Software Development.

Professional

Certifications, any

one

C and C++ certifications: CLA: C Programming Language Certified Associate,

CLP: C Certified Professional Programmer, CPA: C++ Certified Associate

Programmer, CPP: C++ Certified Professional Programmer, Oracle Certified Java,

Microsoft Certified Solutions Associates (MCSA), Microsoft Certified Technology

Specialist (MCTS)

2. IT Project Management, Planning and Analysis Services

The purpose of this service is to provide the support and management professional services needed to execute,

using best practices, IT projects from inception to closeout.

Brief Description of Services: Project management services should be provided in accordance with IT industry

best practices such as described in the Project Management Institute’s A Guide to the Project Management Body

of Knowledge (PMBOK Guide), and in standards and requirements as provided by the State of New Mexico’s

Chief Information Officer (CIO).

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Project management, planning and analysis includes developing and maintaining project charters, project plans,

schedules, risk and issue logs, mitigation strategies, communication plans, resource/capability plan, and executive

briefings, evaluation and design, planning for or directing large-scale integration efforts, and implementing IT

standards and guidelines, managing scope, requirements, schedule and budget, training plans, and transition to

operations.

It is desired that personnel hired as project managers have Project Management Professional (PMP) certification.


1) Assisting with management and planning of IT initiatives in areas such as: cost benefit analysis, return on

investment (ROI), gap analysis, requirements definition, systems analysis, contingency/risk planning, disaster

recovery/business continuity planning; business process analysis, documentation and process improvements;

2) Analyzing data to determine/recommend solution, such as installation of alternate methods and procedures,

changes in processing methods and practices, modification of machines or equipment, or redesign of products

or services;

3) Conducting research and industry surveys, and performing studies and surveys to obtain data, and analyze

problems to advise and make recommendations on business and technical solutions based on hands-on

experience solving similar business problems, including emerging technologies and trends, standards, and

products as required;

4) Designing / development of IT specifications, models, architecture and guidelines;

5) Full system development life cycle and various industry software project management approaches;

6) Development and management of standard project artifacts such as project charter, scope, objectives,

schedules, process maps, data flow diagrams, architectural diagrams, implementation strategies, and project

management plans;

7) Interfacing directly with varied stakeholders: executive steering committees, project teams, contract teams,

technical, business, and management teams;

8) Business process analysis/modeling and organizational change management as applicable to project planning;

9) Developing, enhancing, and maintaining user documentation for multiple applications including

documentation required for the operations provider; or

10) Composition of use case and scenario designs.

Table 1:



Degree Level Associate degree in Computer Science or a related field such as Information

Technology, Management Information Systems, Project Management, or PMP

Certification; and



Degree Level Associates Degree in Computer Science or a related field such as Information


Certification; and



Degree Level Associates Degree in Computer Science or a related field such as Information


Certification; and



Degree Level Bachelor’s or other Degree in Computer Science or a related field such as

Information Technology, Management Information Systems, or Project Management.

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Professional

Certifications, any

one

Project Management Professional (PMP) certification, Project Management Institute

Agile Certified Professional (PMI-ACP), or Certified Scaled Agile Framework®

(SAFe) enterprise.

3. Database Management and Business Intelligence Services

Brief Description of Services: Services may include: creating logical and physical data models, planning,

designing, programming, converting, installing, training, implementing security, and maintaining database

systems in stand-alone, integrated, or networked configurations, database administration, modification and

upgrade including system performance analysis, database upgrading and performance tuning, data

extract/transform/load (ETL), stored procedure development, query optimization and data migration, managing

and monitoring production databases in an N-tier environment, automated routine backups and refreshes, and data

recovery. Provide ongoing database support to help ensure operations of day to day functionality. Develop

design documentation, test plans, user manuals, and operations plans and instructions. Developing and executing

functional test plans for systems and applications, including developing test data sets and scenarios.

Business intelligence (BI) services include the transformation of raw data into meaningful and useful information

for business analysis purposes. These services are capable of handling large amounts of unstructured data to help

identify, develop and otherwise create and allow for the easy interpretation of these large volumes of data.

Identifying new opportunities and implementing an effective strategy based on insights can assist the State of

New Mexico with policy, planning, and informed decision making


1) MS SQL Server, Oracle DBMS including engineered solutions and appliances (ExaData), MySQL, DB2

and/or IBM DB2; including data modeling, stored procedures, indexes, triggers, data processing flowcharting

techniques;

2) Database structures, theories, principles, and practices;

3) Managing, monitoring, designing, building, installing, configuring, and supporting database infrastructure

servers;

4) Database performance monitoring, management, tuning and troubleshooting;

5) Applicable data privacy practices and laws and appropriate data masking techniques;

6) Ability to conduct research into database issues, standards, and products as required;

7) Supporting a wide range of business decisions ranging from operating to strategic business decisions.

Strategic business decisions include priorities, goals and directions at the broadest level;

8) Data derivation/Data import from external data and from internal sources;

9) Business Intelligence: Multidimensional aggregation and allocation; de-normalization, tagging and

standardization;

10) Business Intelligence: Establishment and design of object level design tools;

11) Business Intelligence: Real-time reporting with analytical alert; interface with unstructured data source;

group consolidation, budgeting and rolling forecast;

12) Business Intelligence: Statistical inference and probabilistic simulation;

13) Business Intelligence: Key performance indicators optimization; version control and process management;

open item management;

14) Business Intelligence: Providing historical, current and predictive views of business operations; or

15) Business Intelligence: Reporting, online analytical processing, analytics, data mining, process mining,

complex event processing, business performance management, benchmarking, text mining, machine

learning/predictive analytics, and prescriptive analytics.

Table 1:



Degree Level Associate degree in Computer Science or a related computer field; and


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Degree Level Bachelor’s or other Degree in Computer Science or a related computer field

Professional

Certifications, any

one

Certification in any database management system such as Oracle 11g/latest version,

Microsoft SQL Server, IBM DB2, SAP HANA, Sybase and MySQL; or Certification

as a Business Intelligence Professional (CBIP)

4. Geospatial Technological Services

Brief Description of Services: Services may include: requests for needs assessment, Geographic Information System

(GIS) database integration, GIS/GPS (global positioning systems) related software/hardware installation, software

enhancements and migration, application design, application development and integration, integration within an

enterprise environment using multiple platforms and rDBMS, development and deployment of online map

services, data and online map hosting services, digital conversion of hard copy maps, cartographic production,

geospatial data acquisition services, aerial imagery conversion and processing services, unmanned aircraft

vehicle/systems data acquisition, business process reengineering, geoprocessing and analytical services, metadata

creation that meet national requirements, and training in the use of Geospatial Technologies.


1) Conversant in the basic principles of one or more of the following: Geography, Image Processing, Terrain

Assessment, Land Use Planning, Economic Development, Engineering, Asset Inventory, Government

Administration, Surveying, Geophysics, Archeology, and Transportation;

2) Geospatial Technology both software and field devices with experience in relational geodatabase design and

deployment;

3) The major Geospatial Technologies to include those provided by, yet not limited to Esri, Hexagon, Pitney Bowes,

AutoDesk, Trimble, Topcon, Garmin, and Open Source Geo-Technologies;

4) Mapping principles, demographics analysis, spatial analysis, remote sensing, and cartography;

5) Installing, configuring, and maintaining Geographic Information Systems;

6) Geospatial Modeling to include, yet not limited to Transportation, Water Resources, and Socio-Economic

applications;

7) Developing content, design, deploy, and maintain online Web Map Services that include providing custom tools;

8) Network operating systems and client-server implementations as pertains to implementing a GIS within an

existing architecture;

9) Programming languages that support geospatial application development that include, yet not limited to Python,

Java, Flex, and Adobe;

10) Demonstrated project management skills;

11) Training team members and end users on GIS data and applications;

12) Ability to conduct research into Geospatial Technology issues and products as required; or

13) Exposure to field technologies (Global Positioning System) and end user device (smart phones and tablets)

applications that support geospatial data collection/management.

Table 1:



Degree Level Associates Degree in Geospatial Information Systems, or related field such as

Geography or Computer Science; and


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Degree Level Not Applicable





Optional/Desirable Requirements (Does NOT replace the Mandatory Qualifications above)

Degree Level Bachelor’s or other Degree in Geospatial Information Systems, or related field such

as Geography or Computer Science.

Professional

Certifications, any

one

Geospatial Information System Professional (GISSP) or other Geospatial related

area.

5. End User Support Services

Brief Description of Services: Services may include but not limited to support, problem solving, training users

in how to use their computer hardware, software and networks; conducting evaluations of service/help desk

effectiveness as a whole, conducting evaluations of individual service/help desk performance; and documentation

of service/help desk procedures in both electronic and hard copy media. the installation of commercial off-the-

shelf (COTS) desktop and other end point products, optimizing system performance, system imaging (i.e.

ghosting), desktop problem analysis and resolution, configuration, set-up and installation of personal computers

(PCs), printers, scanners, and other PC peripherals. PCs widely used by the State of New Mexico include

common operating systems/platforms in business use, typically Windows variants, Linux variants and Apple

variants. Support of tablets and cell phones and other mobile devices is desirable. Support of leading-edge

through end-of-life or near end-of-life OSs operating systems is optimal.


1) PC and desktop hardware;

2) PC internal components;

3) Hands-on hardware troubleshooting;

4) Equipment support;

5) Current protocols, operating systems, and standards, including the ability to operate tools, components, and

peripheral accessories, technical manuals, procedural documentation, and OEM guides;

6) Ability to conduct research into PC issues and products as required;

7) Issue/ticket tracking systems; or

8) Demonstrated customer service and strong communication skills.

Table 1:



Degree Level Associate degree in Computer Science or computer related field such as Computer

Engineering, Information Systems; and









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Degree Level Bachelor’s or other Degree in Computer Science or computer related field such as

Computer Engineering, Information Systems.

Professional

Certifications, any

one

CompTIA A+ Certification,

CompTIA Network+ Certification,

CompTIA Security+ Certification,

MCSA: Windows 10,

MCSE: Desktop Infrastructure.

6. Systems Administration Services

Brief Description of Services: Services may include but not limited to planning, configuration and programming

services in support of operating systems and utility installations for operating systems, such as Windows, Solaris,

UNIX/HPUX, AIX, and Linux open-source variants. Planning and configuration in support of file servers,

application servers, database servers, virtual servers, VM support services, remote site integration, Active

Directory domain setup/support/administration, user account and password management, support of computer

storage devices attached direct/fiber/other and storage area networks (SAN), backup/restore support, performance

tuning and capacity planning.


1) Standard system administrator tools and processes;

2) Networking/distributed computing environment concepts;

3) Providing general system administration and maintenance activities including backup;

4) Ability to write scripts in a particular administrative language;

5) Principles of routing client/server programming, design of consistent network-wide file system layouts;

6) Developing plans for disaster recovery, backup, archiving, and retrieval;

7) Understand the business application of technical support and design in an application development

environment; or

8) Ability to work with multiple teams to identify the strategic direction of systems management activities.

Table 1:



Degree Level Associates Degree in Computer Science or related field such as Computer

Engineering; and









Degree Level Bachelor’s or other Degree in Computer Science or a related computer field.

Professional

Certifications, any

one

Microsoft Certified Solutions Expert (MCSE),

Red Hat: RHCSA and RHCE

Linux Professional Institute (LPI): LPIC System Administrator,

CompTIA Server+,

VMware Certified Professional – Data Center Virtualization (VCP-DCV),

ServiceNow Certified System Administrator

7. Network Services

Brief Description of Services: Services may include but not limited to selection and installation of network

systems, technology and connectivity services involving data networks, communications services (e.g. VOIP

technologies, wireless), LAN/WAN Integration, LAN/WAN Development and Upgrade, and LAN/WAN

Support. Services may also include communications systems, LAN business and technical requirements, VPN

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support, connectivity and interoperability, feasibility and constraints, security requirements, etc., development of

design documents pertinent to the integration of two or more LANs; pertinent to the integration of two or more

LANs via a WAN; conceptual and/or detailed design reports, network diagrams, etc. Communications / LAN /

WAN Support typically include on-site and off-site operation, technical communication, problem determination,

and diagnosis.


1) Installing, configuring and maintaining organization's network;

2) Voice/Data Engineering to include directs and participates in all activities related to the selection and

installation of telephone facilities and special on-premises equipment that will meet the customer's

communication requirements including all technology and connectivity involving telecommunications and

data networks;

3) Audio/visual, teleconferencing, and voice mail equipment;

4) Design, implementation and overall performance, security and availability of the entire LAN/WAN/MAN for

enterprises designing network topology between sites such as data centers, field offices and DR sites;

5) Build, maintain and administer external and internal networks including web presence;

6) Reviewing, planning, and evaluating network systems;

7) Monitoring network infrastructure devices for availability and uptime;

8) Network security controls;

9) Developing enterprise networks and security design architecture in a multiple site environment;

10) Provide consultation to business area management and staff at the highest technical level for all aspects of

LAN/WAN design and configuration in multi-server environment;

11) Systems, networks and applications, Microsoft networking concepts, back office products;

12) Performing system backups on its internal and external web network servers;

13) Troubleshoot network systems and recommend improvements to network; or

14) Providing tactical and strategic input on overall network planning and related projects.

Table 1:




Engineering; OR










Professional

Certifications, any

one

CompTIA A+ Certification,

CompTIA Network+ Certification,

CompTIA Security+ Certification,

Cisco CCNA Certification,

Cisco CCNP Certification,

Microsoft Certified Solutions Associate (MCSA),

Microsoft Certified Solutions Expert (MCSE).

8. IT Security Services

The purpose of this category is to provide the state with both tactical and strategic cyber-security support services

for the purposes of securing critical state IT resources, systems, and data.

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Brief Description of Services: Services may include: advisory services relating to the secure design and

deployment of computer systems, LAN/WAN, Firewalls, Virtual Private Networks (VPN), wireless networks and

access, access/identity management, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS),

logging/monitoring, Security Operation Center (SOC)/Network Operation Center (NOC) deployment,

Application/Software Security, Cloud Computing, Online Payment Systems, Mobile/Web Platforms, and all

related policy and procedure development. Advise, comply, and provide audit services relating to and including

technical control assessment, policy assessment, regulatory compliance assessment, baseline assessment, and fit-

gap and security roadmap development. Technical evaluation of deployed systems via penetration testing,

scanning, or other means to include routers, switches, mainframe infrastructure, physical servers, virtual servers,

enterprise systems, firewalls, identity management solutions, online payment systems, VPN, IDS, IPS,

applications, mobile deployments, and any/all associated network appliances. Forensic and emergency incident

response capabilities to include triage, remediation, response, after-action, and mitigation services relating to

cyber-security incidents. Training, education, and other awareness services at all levels of technical competency.


1) Information technology security including standards implementation from NIST, inclusive of SSA and IRS

control frameworks and testing;

2) Planning, coordinate, and implement security measures for information systems to regulate access to

computer data files and prevent unauthorized modification, destruction, or disclosure of information;

3) Performing security audits on hardware and software;

4) Appling basic understanding of networking/distributed computing environment concepts;

5) Encrypting data transmissions and erect firewalls to conceal confidential information;

6) Document computer security and emergency measures, policies, and procedures;

7) Reviewing violations of computer security procedures and communicating findings with management;

8) Applying security principles, techniques, and procedures to planned network designs;

9) Laws, legal codes, government regulations, executive orders, and agency rules related to security;

10) Developing and implementing an ongoing risk assessment program targeting information security and privacy

matters;

11) Penetration testing and security audits of systems;

12) Forensic and emergency incident response capabilities, to include tools, techniques, and procedures;

13) Networking/distributed computing environment concepts;

14) Secure wireless routing;

15) Complex problem resolution, and root cause analysis at every level;

16) Managing all aspects of access to specified systems to include customer needs resolution;

17) Business application of security support and design in an application development environment;

18) Coordinating on all jobs with infrastructure and operations teams to identify the security perspective in

strategic systems management planning;

19) Working with and organizing key IT and business offices and governance groups to develop security policies,

standards and guidelines;

20) Planning and implementing network security audits and audits; develop and implement corrective measures;

or

21) Developing plans for disaster recovery/ backup and archiving.

Table 1:




Engineering; OR







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Professional

Certifications, any

one

CEH – Certified Ethical Hacker

CISM - Certified Information Security Manager

CompTIA Security+

CISSP: Certified Information Systems Security Professional

GSEC: GIAC Security Essentials

ECSA: EC-Council Certified Security Analyst

GPEN: GIAC Penetration Tester.

9. Independent Verification and Validation Services

The purpose of this category is to provide Independent Verification and Validation (IV&V) service; the process of

evaluating a project to determine compliance with best practices and determining whether the processes and

products of a given initiative or development phase fulfill the requirements and stated objectives.

Brief Description of Services: Services may include but not limited to assessment, analysis, evaluation, review,

inspection, and testing of software, products, and processes. Assess software in the context of the system,

including the operational environment, hardware, interfacing software, operators, and users. Distill and

communicate the results of analysis and findings at a technical or an executive level. Validate if software,

product, or project on whole is on the correct course and if it satisfies specified requirements and provide test

evidence that it meets intended use and user need. Directly performing testing (e.g. integration, security tests), or

working directly with, and as oversight of the separate QA team of the implementer/project in developing and

running test cases. Follow standards and requirements provided by the State of New Mexico’s CIO.


1) Managing IT projects or providing IV&V services;

2) Assessing project health including conducting interviews with a diverse sample of project stakeholders and

identifying risks and mitigation strategies;

3) Verifying a Project is following defined methodologies and expected lifecycle phases in keeping with

industry standards and practices;

4) Ensuring the accuracy of a project based on written specifications and requirements, monitoring and

evaluating, and auditing or reviewing a project throughout the project lifecycle;

5) Providing an independent escalation path for project issues; or

Assisting with improving compliance with the project’s performance, schedule, and budget requirement.

Table 1:




Technology or Project Management; and









Degree Level Bachelor’s Degree or other Degree in Computer Science or a related field such as

Information Technology, Management Information Systems, or Project Management.

Professional Project Management Professional (PMP) certification.

13

Certifications, any

one

10. Computer Aided Design Services

Brief Description of Services: Computer-aided design (CAD) is the use of computer systems to assist in the

creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of

the designer, improve the quality of design, and improve communications through documentation. CAD output is

often in the form of electronic files for print, machining, or other manufacturing operations. Typical services

include creation and modification of the designs of engineers and architects and other professionals’ technical

drawings and plans.


1) Autodesk, Bentley, and/or other CAD software;

2) Translating raw data from architects, surveyors, engineers, or other professionals into complete technical

drawings, surveys, or architectural plans; or

3) 2D Drafting and 3D Modeling.

Table 1:



Degree Level Associate degree in Computer Science or related field such as Computer

Engineering; OR









Degree Level Bachelor’s or other in Computer Science or a related computer field.

Professional

Certifications, any

one

Professional certification(s) in computer-aided design.

11. Information Technology Research and Advisory Services

Brief Description of Services: Information technology research and advisory services to provide technology

related insight. Research should be targeted at CIOs and senior IT leadership. The services typically consist of

research, executive programs, consulting and events. Services include analytical independence, accuracy, and

integrity of information provided. This category may include Subscription Services that apply only to services.

Expected typical skills in, knowledge about, or experience with, and available resources may include:

1) Research, analysis, identification and comparison of industry best practices and leading trends, and ability to

succinctly and accurately present results and recommendations to IT decision maker;

2) IT metrics data including detailed spending and staffing metrics and insight into the performance of IT

functions;

3) Contract review and complete, independent and objective assessment of buyer-seller situations;

4) Peer networking including access to shared knowledge and experiences of IT professionals around the world;

5) Access to teleconferences, newsletters and forums, community information and best practices; or

6) Providing fact-driven reports and personal consultation on a wide range of IT areas such as: market share,

spend, and size of current vendors; emerging technologies for e-government, cloud computing, “big data”

14

analytics, and government use of social networking platforms; best practices for technology procurements,

contract reviews and contract negotiations.

Table 1:



Degree Level

Associate degree in any field with a concentration in computer technology; OR



Degree Level

Bachelor’s Degree in any field with a concentration in computer technology; and



Degree Level

Bachelor’s Degree in any field with a concentration in computer technology; and



Degree Level Bachelor’s or other in Computer Science or a related computer field.

Professional

Certifications, any one

Any training and IT related certifications.

12. IT Training Services

Brief Description of Services: Services include training users to work with new computer hardware or software,

including printers, office application software, database systems, and messaging systems. Group classes and

individual coaching may be designed for novice or advanced users. Provide various IT industry certifications,

training and testing.

Desirable training includes, but is not limited to:

1) Baseline Certification training for State personnel;

2) Continuous Education/Sustainment training to maintain certification status and further develop skills;

3) Certification training for specific operating system environments;

4) Microsoft Office

5) Microsoft Technical

6) Cisco;

7) Information Security;

8) VMware;

9) Cloud Technologies including but not limited to Cisco, CompTIA, Microsoft, and VMware Cloud

Technologies;

10) Adobe Creative Suite;

11) Business Skills;

12) Citrix;

13) Crystal Reports;

14) IBM;

15) ITIL;

16) Linux;

17) Project Management;

18) QuickBooks; and

19) Six Sigma.

Table 1:




Systems; and



15








Professional

Certifications, any

one

Any training and IT related certifications.

13. IT Business and Process Consulting Services

Brief Description of Services: Services include providing business consulting in the areas of business

development, business process management, change management, leadership, customer relationship,

organizational design, development, and efficiency consulting for the public/government. Provision of these

services may include a wide variety of specializations such as computer science, information systems/technology,

and human resource business and process consulting.

Services may include helping state government improve performance, primarily through the thorough analysis of

existing business problems and development of plans for improvement. Services may include management

consultants to gain external, and more objective advice and recommendations, to gain access to the consultants'

specialized expertise.

Consultancies may also provide organizational change management assistance, development of coaching skills,

technology implementation, strategy development, or operational improvement services. Business consultants

may propose for customer approval their own, methodologies or frameworks to guide the identification of

problems, and to serve as the basis for recommendations for more effective or efficient ways of performing

business tasks.

Expected typical skills may include:

1) Excellent written and oral communication skills;

2) The ability to leverage knowledge of theory, principle, practices or technology in the relevant discipline(s) or

field of specialization;

3) The ability to present ideas across multiple audiences and environments using business-friendly and user-

friendly language;

4) Be highly self-motivated and directed, with keen attention to detail;

5) The ability to effectively prioritize and execute tasks in a high-pressure environment;

6) The ability to work well with teams and communicate with variety of stakeholders;

7) Exemplary ability to perform problem analysis, problem solving, and communicate potential solutions to

customer’s unique problems; and

8) Collaborate with the customer to keep them informed of progress and make relevant decisions.

Table 1:



Degree Level Associate’s Degree in Business or related field such as accounting, business, finance,

marketing, management, information technology or a similar area; OR

Relevant

Experience

(Between) 1 – 4 years of experience as described above.



marketing, management, information technology or a similar area; and

Relevant

Experience

(More than) 4 years and (less than) 7 years of experience as described above.

16


Degree Level Bachelor’s Degree in Business or related field such as accounting, business, finance,


Relevant

Experience

(More than) 7 years of experience as described above.


Degree Level Any other Degree in Business or related field such as accounting, business, finance,

marketing, management, information technology or a similar area

Professional

Certifications, any

one

List any related IT related certifications, if any.

14. Marketing Services

The purpose of this category is to provide comprehensive marketing services for the diverse set of State agencies.

Brief Description of Services: Services may include marketing plan development and implementation; market

research; marketing consulting; marketing strategy development; brand development and management; digital and

tangible marketing solutions.


1) Marketing plan development and execution;

2) Marketing campaign development and implementation;

3) Mobile- responsive website design and development; website user-experience improvement;

4) Website management services to update content including text, graphics, and other digital files;

5) Website design and development with content management system portal;

6) Branding development, rebranding strategies, brand awareness solutions;

7) Graphic design for website and collateral materials; or

8) Social media strategy development and implementation.

Table 1:



Degree Level Associate degree in Business Administration, Marketing, Digital Media Design, or the

equivalent; and

Relevant

Experience




equivalent; and

Relevant

Experience




equivalent; and

Relevant

Experience



Degree Level Bachelor’s or other degree in Business Administration, Marketing, Digital Media

Design, or the equivalent

Professional

Certifications, any

one


17

15. E-Rate Consulting Services

Brief Description of Services: Services include providing E-Rate consulting in the areas of providing E-Rate

guidance, expertise, and knowledge sharing of E-Rate application and funding process for schools, state agencies,

educational service agencies, tribal entities, and libraries for the state of New Mexico. The services may include

all of the following:

a. E-Rate Consulting:

i. Preparation of accurate and timely E-rate applications,

ii. Evaluate, monitor, and identify areas of expansion of the E-Rate program with the objective of

maximum available E-rate discounts;

iii. Support the E-Rate customer funding applications to include any preliminary work prior to the

beginning of the actual funding year, work performed during the actual funding year related to that

year, and any follow-up work such as Federal Communication Commission (FCC) Form 472 BEAR

submittals and audits, any other audits of that funding year. E-Rate funding years may take two or

more state fiscal years to complete, and any follow-up audits by Federal agencies could occur up to ten

years after the date of service;

iv. Communicate as needed with the State Coordinator for education or library;

v. Participates and attends annual E-rate training presented by Schools and Library Division of USAC;

vi. Data reporting to agencies as needed;

vii. Troubleshoot application and funding commitments;

viii. Telephone and/email E-rate consulting with E-rate customer;

ix. Provide E-rate updates and reminders;

x. Interpret rules and guidelines to include FCC updates and changes;

xi. Provide E-rate program coordination, support, and assistance to applicants;

xii. File letters to the FCC for notices of proposed rulemaking;

xiii. Provide assistance during audits and/or visits, to include Program Integrity Assurance (PIA) reviews

and correspondence; and

xiv. Provide systems by which to keep automated tracking of E-rate contracts and filing deadlines.

b. Training:

i. Prepare training documents and presentations; and

ii. Conduct E-rate training workshops as required (in person, or webinars) to customers.

c. Data, analysis, and interpretation:

i. Product, analyze, interpret E-Rate statistics and data.

d. Liaison work with stakeholders:

i. Awareness meeting with pertinent local, tribal, and state government officials regarding E-Rate

program; and

ii. Work with customer to ensure collaborative approach which will satisfy the E-Rate requirements for

libraries and schools statewide.

e. Help with contracts, applications process for any and all forms required and desired:

i. Provide assistance with E-Rate applications preparation and submission for public schools and

statewide system applications to include all required and desired forms to include:

1. Reviewing requirements for CIPA compliance;

2. Reviewing discount and calculation data;

3. Reviewing application for funding request(s);

4. Reviewing the documentation; and

5. Providing assistance with identifying and completing the necessary documentation.

f. FCC waiver preparation;

g. Review and provide assistance with development and monitoring of any required RFP documents to

comply with E-Rate requirements; and

h. Award and contract assistance.

Expected typical skills must include:

1) Must have experience completing and submitting all listed Forms (470, 471, 486, and 500), see link for form

descriptions https://www.usac.org/sl/tools/forms/default.aspx ;

2) Must have experience with Program Integrity Assurance (PIA) process, the compliance review process of FCC

Forms 471 that must be completed before funding commitments are made by USAC;

https://www.usac.org/sl/tools/forms/default.aspx

18

3) Must have experience successfully developing and managing an E-rate consortia. Demonstrate comprehensive

knowledge of E-rate, including but not limited to FCC rules and regulations, and their interpretation; and

4) Tracks new E-rate developments through applicable website monitoring and program specific teleconferences and

listservs;

Table 1:


Degree Level Not Applicable for this category

Junior-level (Between) 1 – 4 years of experience as described above: or

Mid-level (More than) 4 years and (less than) 7 years of experience as described above; or

Senior-level (More than) 7 years of experience as described above.


Degree Level Bachelor’s or other Degree in Business or related field such as accounting, business,

finance, marketing, management, information technology or a similar area.

Professional

Certifications, any

one

E-Rate Management Professional.

16. IT Professional Proposal and/or Grant Writing Services

Brief Description of Services: Services include providing successful public sector bids, proposals, and effective

grant writing services. The services that support competitive procurements for products and/or services. The

procurement for bids and/or Request for Proposal (RFP) include developing scopes of work with deliverables,

detailed specifications such as business, technical, operational, security, compliance, and/or quality requirements

for competitive procurements on products and/or services. The services also include but not limited to developing

competitive pricing models to meet the needs of the customer, service level agreements, acceptance criteria,

evaluation criteria, preparation for negotiation, and support through the procurement process. Grant writing

services will include but not limited to support grant development, compete for grant offerings by understanding

the objective of the grant and the requirements of the application (proposal), provide support to respond to grants,

and provide guidance that results in a compliant and competitive grant proposal. Any awarded Contractor, their

subcontractors, partners, and personnel shall not participate in any procurements they are contracted to provide

services that support competitive procurements for this category.


1. Must have excellent interpersonal skills;

2. Flexibility and ability to work well with others;

3. Creative thinking;

4. Persuasive writing that is clear and concise;

5. Able to work under pressure, deadline oriented, flexible, and organized;

6. Must be detailed oriented;

7. Experience in grant writing for creating and formulating plans, contracts, proposals;

8. Experience in proposal writing for developing competitive procurements such as RFPs and ITBs to include:

a. Scope of work;

b. Business and Technical specifications; and

c. Cost Models that benefit agency needs;

9. Negotiation skills and support state procurement process from issuance of the procurement, evaluation,

reporting, developing contracts/agreements, and negotiation through award/protest.

Table 1:




marketing, management, information technology or a similar area; OR

Relevant

Experience



19



Relevant

Experience





Relevant

Experience





Professional

Certifications, any

one


17. Electronic Content Management (ECM) Services

Brief Description of Services: Services is the capture, storage, retrieval, and management of documents, records,

emails, electronic communications and other documents created by agency. Typical services include participation in

the implementation, operation, administration, and configuration of the ECM platform. Provides expertise and

guidance to business units regarding ECM operations, system/user configurations and related records and document

management matters (i.e. taxonomies, metadata, user configuration, groups/roles and security settings); ECM

solutions planning, coordinating and overseeing activities related to integration of ECM applications into an agency’s

information system.


1. Analyze content and gather ECM business requirements resulting in meeting customer needs and determine

opportunities to streamline and automate business process.

2. Leads project planning sessions with clients, business analysts and team members to gather, analyze, and

document business requirements and objectives.

3. Coordinates project activities, conducts systems research and analysis, recommends alternatives, and ensures

implementation.

4. Educates users on systems and processes and acts as an IT consultant.

5. Assures appropriate knowledge transfer to customers and internally, maintains system and user documentation,

instructions and procedures, and demonstrates best practices

6. Provides systems analysis and design to meet functional and organizational requirements

7. Develops, coordinates, and implements test plans to test business and functional requirements during solution

development and participates in system testing individually

8. Directs and executes system and/or acceptance testing.

9. Works with business units and IT teams to define processes for conducting testing and reviewing results.

10. Leads users in the assessment of vendor solution options, identifying risks, cost/benefits, and on-going support

considerations.

Table 1:



Degree Level Associate’s Degree in Business or related field such as accounting, business,

finance, marketing, management, information technology or a similar area; OR






20






Professional

Certifications, any one


18. Data Conversion Services

Brief Description of Services: Typical services include data entry projects that require data capture through

scanning, and/or manual key entry to correct data through scanning, and /or capturing images through scanning.


A. Data entry projects requiring data capture through scanning;

B. Data entry projects requiring manual key entry;

C. Correcting data through scanning; and

D. Correcting data by capturing images through scanning.

Table 1:


Degree Level Not Applicable for this category

Junior-level (Between) 1 – 4 years of experience as described above: or

Mid-level (More than) 4 years and (less than) 7 years of experience as described above; or

Senior-level (More than) 7 years of experience as described above.


Degree Level Bachelor’s or other Degree in Business or related field such as accounting, business,

finance, marketing, management, information technology or a similar area.

Professional

Certifications, any

one


E. “Key Staff” means the Qualified Personnel proposed as the client engagement manager/key point of contact, and

proposed technical lead(s) for each IT Professional Service Category.

F. “Local Area Network (LAN)” refers to a high-speed communications system optimized for connecting information-

processing equipment within a building or group of buildings.

G. “Maximum Hourly Rate” means the proposed fully loaded maximum hourly rates that include travel and travel time,

per diem, fringe benefits and any overhead costs for contractor personnel, as well as subcontractor personnel. This

rate does not include state gross receipts tax or local taxes.

H. “Project” means a temporary endeavor undertaken to solve a well-defined goal or objective with clearly defined start

and end times, a set of clearly defined tasks, and a budget. The project terminates once the project scope is achieved

and project acceptance is given by the project executive sponsor.

I. “Public School Facilities Authority (PSFA)” means the agency, under Public School Capital Outlay Council

(PSCOC) charged with responsibility for overseeing projects and shall serve as the owner’s representative for work

performed under this RFP.

J. “Public School Capital Outlay Council (PSCOC)” means the body with responsibility to approve allocations for

public school capital outlay assistance.

21

K. “Qualified Personnel” means employees or subcontractors employed by the Offeror who, by possession of a

recognized degree, certificate, or professional standing, or by extensive knowledge, training and experience, has

successfully demonstrated ability to identify and solve or resolve problems relating to the subject matter, the work, or

the project and, when required, is properly licensed in accordance with federal, state, or local laws and regulations.

L. “Subscription Services” means a business model that a customer pays a recurring price to use or access and shall

apply only to IT Professional Service Category 11, “Information Technology Research and Advisory Services and as

defined in IT Professional Services in item C above.” Subscription services for all other service categories are

excluded.

ARTICLE 2 – SCOPE OF WORK

A. Scope of Work. The Contractor shall perform the work as outlined in Exhibit A, attached hereto and

incorporated herein by reference.

B. Performance Measures. The Contractor shall substantially perform to the satisfaction of the Procuring

Agency the Performance Measures set forth in Exhibit A. In the event the Contractor fails to obtain the

results described in Exhibit A, the Procuring Agency may provide written notice to the Contractor of the

Default and specify a reasonable period of time in which the Contractor shall advise the Procuring

Agency of specific steps it will take to achieve these results and the proposed timetable for

implementation. Nothing in this Section shall be construed to prevent the Procuring Agency from

exercising its rights pursuant to Article 6 or Article 16.

C. Schedule. The Contractor shall meet the due dates, as set forth in Exhibit A, which due dates shall not

be altered or waived by the Procuring Agency without prior written approval, through the Amendment

process, as defined in Article 25.

D. Subscription Service. Not Applicable to this Agreement. A subscription service is applicable solely to

IT Professional Service Category 11, “Information Technology Research and Advisory Services.” If the

subscription service is required for the term of the Agreement, Contractor hereby grants Procuring

Agency a non-exclusive, irrevocable license to use, the and any and all updates, corrections and

revisions as defined in Article 2 and Exhibit A, for the term of this Agreement.

E. Source Code.

If for a maintenance and operations contract, The Contractor shall deliver any and all software

developed as a result of maintenance releases by the Contractor. The Application Deployment Package

must be able to reproduce a fully operational application that includes all base application functionality,

all cumulative release functionality and including the functionality, as documented, verified and

supported by the Contractor, which comprises the new application release.

If Contractor will hold software in escrow, use the following language.] For each maintenance

release, the Application Deployment Package shall be updated and shall be kept by an identified escrow

agent at the Contractor’s expense. The Application Deployment Package shall be in magnetic or digital

form on media specified by the Procuring Agency. The escrow agent shall be responsible for storage

and safekeeping of the storage media. The Procuring Agency shall be listed with said escrow agent as

an authorized recipient of the storage media which shall contain the most recent application maintenance

release deployment package.

If Contractor will not hold software in escrow, use the following language.] For each maintenance

release, the Application Deployment Package shall be updated and shall be delivered to the Procuring

22

Agency’s at the Contractor’s expense. The Application Deployment Package shall be in magnetic or

digital form on media specified by the Procuring Agency and shall be updated with each new application

release deployment package at the Contractor’s expense.

F. The Procuring Agency’s Rights.

1. Rights to Software. The Procuring Agency will own all right, title, and interest in and to the

Procuring Agency’s Confidential Information, and the Deliverables, provided by the Contractor,

including without limitation the specifications, the work plan, and the Custom Software, except

that the Deliverables will not include third party software and the associated documentation for

purposes of this Section. The Contractor will take all actions necessary and transfer ownership

of the Deliverables to the Procuring Agency, without limitation, the Custom Software and

associated Documentation on Final Acceptance or as otherwise provided in this Agreement.

2. Proprietary Rights. The Contractor will reproduce and include the State of New Mexico’s

copyright and other proprietary notices and product identifications provided by the Contractor on

such copies, in whole or in part, or on any form of the Deliverables.

Rights to Data. Any and all data stored on the Contractor’s servers or within the Contractors

custody, in order to execute this Agreement, is the sole property of the Procuring Agency. The

Contractor, subcontractor(s), officers, agents and assigns shall not make use of, disclose, sell,

copy or reproduce the Procuring Agency’s data in any manner, or provide to any entity or person

outside of the Procuring Agency without the express written authorization of the Procuring

Agency.

ARTICLE 3 – COMPENSATION

A. Compensation Schedule. The Procuring Agency shall pay to the Contractor based upon fixed prices for

each Deliverable, per the schedule outlined in Exhibit A, less retainage, if any, as identified in Paragraph

D.

B. Payment. The total compensation under this Agreement shall not exceed the maximum hourly rates

outlined in Exhibit A. The maximum hourly rates includes travel and travel time, per diem, fringe

benefits and any overhead costs for contractor personnel, as well as subcontractor personnel. The

maximum hourly rates outlined in Exhibit A are excluding New Mexico gross receipts tax.

Payment shall be made upon Acceptance of each Deliverable according to Article 4 and upon the receipt

and Acceptance of a detailed, certified Payment Invoice. Payment will be made to the Contractor's

designated mailing address. In accordance with Section 13-1-158 NMSA 1978, payment shall be

tendered to the Contractor within thirty (30) days of the date of written certification of Acceptance. All

Payment Invoices MUST BE received by the Procuring Agency no later than fifteen (15) days after the

termination of this Agreement. Payment Invoices received after such date WILL NOT BE PAID.

Invoices shall be submitted to the procuring entity’s Project Manager.

C. Taxes.

The Contractor shall be reimbursed by the Procuring Agency for applicable New Mexico gross receipts

taxes at the rate in effect during the period services are performed and included at the time of submission

of Contractor’s invoice, excluding interest or penalties assessed on the Contractor by any authority. The

payment of taxes for any money received under this Agreement shall be the Contractor's sole

23

responsibility and should be reported under the Contractor's Federal and State tax identification

number(s).

Contractor and any and all subcontractors shall pay all Federal, state and local taxes applicable to its

operation and any persons employed by the Contractor. Contractor shall require all subcontractors to

hold the Procuring Agency harmless from any responsibility for taxes, damages and interest, if

applicable, contributions required under Federal and/or state and local laws and regulations and any

other costs, including transaction privilege taxes, unemployment compensation insurance, Social

Security and Worker’s Compensation.

E. Retainage or Performance Bond.

The Procuring Agency must retain 20% of the total amount of each service contract including related

amendments established under this Agreements, such retainage will be paid upon full acceptance of all

deliverables at the termination of the contract; or Agency may require that Contractor obtain a

Performance Bond equivalent to the total amount of each service contract entered into, including related

amendments. Either the retainage or performance bond must be required to establish service contracts

by eligible users at the time a procuring entity is establishing a service contract. Any waiver from this

requirement must be approved in writing by the procuring entity’s Cabinet Secretary or the person

authorized to obligate the procuring entity at the time of establishing the service contract.

All amounts retained shall be released to the Contractor upon Acceptance of the final Deliverable.

F. Performance Bond. If a Performance Bond is required for a service contract issued under this

Agreement; contracts for services by a Procuring Agency will be applicable if the amount of the

Agreement exceeds $1Million OR, if the Agreement is for custom developed software/application, OR

Commercial Off the Shelf (COTS) software with greater than 20% Enhancement, OR for any other

critical project execution concerns, use the following language. Contractor shall execute and deliver to

Procuring Agency, contemporaneously with the execution of this Agreement, a Performance Bond in the

amount equivalent to the service contract or an agreed upon Performance Bond in the name of the

Procuring Agency. The Performance Bond shall be in effect for the duration of this Agreement and any

renewals thereof. The required Performance Bond shall be conditioned upon and for the full

performance, Acceptance and actual fulfillment of each and every Deliverable, term, condition,

provision, and obligation of the Contractor arising under this Agreement. The Procuring Agency’s right

to recover from the Performance Bond shall include all costs and damages associated with the transfer of

Services provided under this Agreement to another Contractor or to the State of New Mexico as a result

of Contractor’s failure to perform.

G. Rate Changes.

1. IT Professional Service rates shall not increase for the initial term. Any rate changes may take

place at the time of renewal, if exercised; any proposed increase to the maximum hourly rates for

each authorized Professional Service shall not exceed three (3%). Anytime during the term of

the agreement pricing reductions for the services awarded are encouraged and shall be submitted

to DoIT and SPD for review and approval resulting in a written amendment to the agreement.

2. The procuring entities are encouraged to negotiate pricing, not to exceed the maximum price for

services awarded, with any Contractor on a statewide price agreement, during the term of the

agreement. Any price increase changes to existing services awarded in the agreement shall be

submitted only at the time of the price agreement renewal.

3. The Contractor may not be renewed if the Contractor does not adhere to all terms and conditions

of this Agreement, including administrative reporting and fee submission.

24

4. The Contractor shall be independent contractors and not be term, part-time, or full-time

employees of the State of New Mexico. The Contractor’s staff, including subcontractors’ staff

shall also not be considered employees of the State.

5. Contracts issued under this Agreement, shall be performed under the direction of a Procuring

Agency and services will be performed only as specified in an executed service contract as

provided in Appendix K, “Contract Template for IT Professional Services.” See links below.

• Information Technology Professional Services Contract Template IT professional services greater than $60,000.

• Information Technology Professional Services Contract Template IT Professional Services $60,000 or less

• IT Professional Services Contract Amendment Template

ARTICLE 4 – ACCEPTANCE

A. Submission. Upon completion of agreed upon Deliverables as set forth in Article 2 and Exhibit A,

Contractor shall submit a Payment Invoice with the Deliverable, or description of the Deliverable, to the

Procuring Agency. Each Payment Invoice shall be for the fixed Deliverable price as set forth in Article

2 and Exhibit A, less retainage as set forth in Article 3(D).

B. Acceptance. In accord with Section 13-1-158 NMSA 1978, the Executive Level Representative shall

determine if the Deliverable provided meets specifications. No payment shall be made for any

Deliverable until the individual Deliverable that is the subject of the Payment Invoice has been

Accepted, in writing, by the Executive Level Representative. In order to Accept the Deliverable, the

Executive Level Representative, in conjunction with the Project Manager, will assess the Quality

Assurance level of the Deliverable and determine, at a minimum, that the Deliverable:

1. Complies with the Deliverable requirements as defined in Article 2 and Exhibit A;

2. Complies with the terms and conditions of the RFP # 90-00000-19-00065

3. Meets the performance measures for the Deliverable(s) and this Agreement;

4. Meets or exceeds the generally accepted industry standards and procedures for the

Deliverable(s); and

5. Complies with all the requirements of this Agreement.

If the Deliverable is deemed Acceptable under Quality Assurance by the Executive Level Representative

or their Designated Representative, the Executive Level Representative will notify the Contractor of

Acceptance, in writing, within fifteen (15) Business Days from the date the Executive Level

Representative receives the Deliverable(s) and accompanying Payment Invoice.

C. Rejection. Unless the Executive Level Representative gives notice of rejection within the fifteen (15)

Business Day Acceptance period, the Deliverable will be deemed to have been Accepted. If the

Deliverable is deemed unacceptable under Quality Assurance, fifteen (15) Business Days from the date

the Executive Level Representative receives the Deliverable(s) and accompanying Payment Invoice, the

Executive Level Representative will send a consolidated set of comments indicating issues,

unacceptable items, and/or requested revisions accompanying the rejection. Upon rejection and receipt

of comments, the Contractor will have ten (10) Business Days to resubmit the Deliverable to the

Executive Level Representative with all appropriate corrections or modifications made and/or addressed.

The Executive Level Representative will again determine whether the Deliverable(s) is Acceptable

http://www.doit.state.nm.us/docs/project_oversight/contracts/Large%20tech%20contract%20template%2002282019.doc

http://www.doit.state.nm.us/docs/project_oversight/contracts/Small%20tech%20contract%20template%2002282019.doc

http://www.doit.state.nm.us/docs/project_oversight/contracts/ITProfServAmendmentTemplate%2002282019.doc

25

under Quality Assurance and provide a written determination within fifteen (15) Business Days of

receipt of the revised or amended Deliverable. If the Deliverable is once again deemed unacceptable

under Quality Assurance and thus rejected, the Contractor will be required to provide a remediation plan

that shall include a timeline for corrective action acceptable to the Executive Level Representative. The

Contractor shall also be subject to all damages and remedies attributable to the late delivery of the

Deliverable under the terms of this Agreement and available at law or equity. In the event that a

Deliverable must be resubmitted more than twice for Acceptance, the Contractor shall be deemed as in

breach of this Agreement. The Procuring Agency may seek any and all damages and remedies available

under the terms of this Agreement and available at law or equity. Additionally, the Procuring Agency

may terminate this Agreement.

ARTICLE 5 – TERM

THIS AGREEMENT SHALL NEITHER BE EFFECTIVE NOR BINDING UNTIL APPROVED BY THE

DoIT AND THE STATE PURCHASING AGENT.

The initial term of the Agreement shall be for two (2) years, effective upon signature by the State Purchasing

Agent. After the second year, the SPA reserves the option of renewing any of the initial Agreements on an

annual basis or any portion thereof, by mutual agreement of all Parties and approval of the State Purchasing

Agent. In no case will the Agreement, including all renewals thereof, exceed a total of four (4) years in

duration, unless terminated pursuant to Article 6. The contract term, including extensions and renewals, shall

not exceed four (4) years, except as set forth in Section 13-1-150 NMSA 1978.

ARTICLE 6 – TERMINATION

A. Grounds. The Agency may terminate this Agreement for convenience or cause. The Contractor may only

terminate this Agreement based upon the Agency’s uncured, material breach of this Agreement.

B. Appropriations. By the Procuring Agency, if required by changes in State or federal law, or because of

court order, or because of insufficient appropriations made available by the United States Congress and/or

the New Mexico State Legislature for the performance of this Agreement. The Procuring Agency’s decision

as to whether sufficient appropriations are available shall be accepted by the Contractor and shall be final.

If the Procuring Agency terminates this Agreement pursuant to this subsection, the Procuring Agency shall

provide the Contractor written notice of such termination at least fifteen (15) Business Days prior to the

effective date of the termination.

C. Notice; Agency Opportunity to Cure.

1. Except as otherwise provided in Paragraph (3), the Agency shall give Contractor written notice of

termination at least thirty (30) days prior to the intended date of termination.

2. Contractor shall give Agency written notice of termination at least thirty (30) days prior to the intended

date of termination, which notice shall (i) identify all the Agency’s material breaches of this Agreement

upon which the termination is based and (ii) state what the Agency must do to cure such material breaches.

Contractor’s notice of termination shall only be effective (i) if the Agency does not cure all material

breaches within the thirty (30) day notice period or (ii) in the case of material breaches that cannot be

cured within thirty (30) days, the Agency does not, within the thirty (30) day notice period, notify the

Contractor of its intent to cure and begin with due diligence to cure the material breach.

3. Notwithstanding the foregoing, this Agreement may be terminated immediately upon written notice to the

Contractor (i) if the Contractor becomes unable to perform the services contracted for, as determined by

the Agency; (ii) if, during the term of this Agreement, the Contractor is suspended or debarred by the State

26

Purchasing Agent; or (iii) the Agreement is terminated pursuant to Paragraph 5, “Appropriations”, of this

Agreement.

D. Liability. Except as otherwise expressly allowed or provided under this Agreement, the Agency’s sole

liability upon termination shall be to pay for acceptable work performed prior to the Contractor’s receipt or

issuance of a notice of termination; provided, however, that a notice of termination shall not nullify or

otherwise affect either party’s liability for pre-termination defaults under or breaches of this Agreement. The

Contractor shall submit an invoice for such work within thirty (30) days of receiving or sending the notice of

termination. THIS PROVISION IS NOT EXCLUSIVE AND DOES NOT WAIVE THE AGENCY’S OTHER

LEGAL RIGHTS AND REMEDIES CAUSED BY THE CONTRACTOR'S DEFAULT/BREACH OF THIS

AGREEMENT.

ARTICLE 7 – TERMINATION MANAGEMENT

A. Contractor. In the event this Agreement is terminated for any reason, or upon expiration, and in addition

to all other rights to property set forth in this Agreement, the Contractor shall:

1. Transfer, deliver, and/or make readily available to the Procuring Agency property in which the

Procuring Agency has a financial interest and any and all data, Know How, Intellectual Property,

inventions or property of the Procuring Agency;

2. Incur no further financial obligations for materials, Services, or facilities under the Agreement

without prior written approval of the Procuring Agency;

3. Terminate all purchase orders or procurements and any subcontractors and cease all work, except

as the Procuring Agency may direct, for orderly completion and transition;

4. Take such action as the Procuring Agency may direct, for the protection and preservation of all

property and all records related to and required by this Agreement;

5. Agree that the Procuring Agency is not liable for any costs arising out of termination and that the

Procuring Agency is liable only for costs of Deliverables Accepted prior to the termination of the

Agreement;

6. Cooperate fully in the closeout or transition of any activities to permit continuity in the

administration of Procuring Agency’s programs;

7. In the event that this Agreement is terminated due to the Contractor’s course of performance,

negligence or willful misconduct and that course of performance, negligence, or willful

misconduct results in reductions in the Procuring Agency’s receipt of program funds from any

governmental agency, the Contractor shall remit to the Procuring Agency the full amount of the

reduction;

8. Should this Agreement terminate due to the Contractor's Default, the Contractor shall reimburse

the Procuring Agency for all costs arising from hiring new Contractor/subcontractors at

potentially higher rates and for other costs incurred;

9. In the event this Agreement is terminated for any reason, or upon its expiration, the Contractor

shall develop and submit to the Procuring Agency for approval an Agreement Turnover Plan at

least ten (10) Business Days prior to the effective date of termination. Such Turnover Plan shall

describe the Contractor’s policies and procedures that will ensure: (1) the least disruption in the

delivery of Services during the transition to a substitute vendor; and (2) cooperation with the

Procuring Agency and the substitute vendor in transferring information and Services. The

Turnover Plan shall consist of the orderly and timely transfer of files, data, computer software,

27

documentation, system turnover plan, Know How, Intellectual Property and other materials,

whether provided by the Procuring Agency or created by the Contractor under this Agreement, to

the Procuring Agency, including but not limited to, user manuals with complete documentation,

functional technical descriptions of each program and data flow diagrams. At the request of the

Procuring Agency, the Contractor shall provide to the Procuring Agency a copy of the most

recent versions of all files, software, Know How, Intellectual Property and documentation,

whether provided by the Procuring Agency or created by the Contractor under this Agreement.

B. Procuring Agency. In the event this Agreement is terminated for any reason, or upon expiration, and in

addition to all other rights to property set forth in this Agreement, the Procuring Agency shall:

1. Retain ownership of all work products and documentation created pursuant to this Agreement;

and

2. Pay the Contractor all amounts due for Services Accepted prior to the effective date of such

termination or expiration.

ARTICLE 8 – INDEMNIFICATION

A. General. The Contractor shall defend, indemnify and hold harmless the Procuring Agency, the State of

New Mexico and its employees from all actions, proceedings, claims, demands, costs, damages,

attorneys’ fees and all other liabilities and expenses of any kind from any source which may arise out of

the performance of this Agreement, caused by the negligent act or failure to act of the Contractor, its

officers, employees, servants, subcontractors or agents, during the time when the Contractor, its officer,

agent, employee, servant or subcontractor thereof has or is performing Services pursuant to this

Agreement. In the event that any action, suit or proceeding related to the Services performed by the

Contractor or any officer, agent, employee, servant or subcontractor under this Agreement is brought

against the Contractor, the Contractor shall, as soon as practicable, but no later than two (2) Business

Days after it receives notice thereof, notify, by certified mail, the legal counsel of the Procuring Agency,

the Risk Management Division of the New Mexico General Services Department, and the DoIT.

B. The indemnification obligation under this Agreement shall not be limited by the existence of any

insurance policy or by any limitation on the amount or type of damages, compensation or benefits

payable by or for Contractor or any subcontractor, and shall survive the termination of this Agreement.

Money due or to become due to the Contractor under this Agreement may be retained by the Procuring

Agency, as necessary, to satisfy any outstanding claim that the Procuring Agency may have against the

Contractor.

ARTICLE 9 – INTELLECTUAL PROPERTY

A. Ownership. If Procuring Agency is to own the Intellectual Property, any and all Intellectual Property,

including but not limited to copyright, patentable inventions, patents, trademarks, trade names, service

marks, and/or trade secrets created or conceived pursuant to, or as a result of, performance of this

Agreement, shall be work made for hire and the Procuring Agency shall be considered the creator and

owner of such Intellectual Property. Any and all Know How created or conceived pursuant to, or as a

result of, performance of this Agreement, shall be work made for hire and the Procuring Agency shall be

considered the creator and owner of such Know How. The Procuring Agency shall own the entire right,

title and interest to the Intellectual Property and Know How worldwide, and, other than in the

performance of this Agreement, the Contractor, subcontractor(s), officers, agents and assigns shall not

28

make use of, or disclose the Intellectual Property and Know How to any entity or person outside of the

Procuring Agency without the express written authorization of the Procuring Agency. Contractor shall

notify the Procuring Agency, within fifteen (15) Business Days, of the creation of any Intellectual

Property by it or its subcontractor(s). Contractor, on behalf of itself and any subcontractor(s), agrees to

execute any and all document(s) necessary to assure that ownership of the Intellectual Property vests in

the Procuring Agency and shall take no affirmative actions that might have the effect of vesting all or

part of the Intellectual Property in any entity other than the Procuring Agency. If, by judgment of a

court of competent jurisdiction, Intellectual Property or Know How are not deemed to be created or

owned by the Procuring Agency, Contractor hereby acknowledges and agrees to grant to the Procuring

Agency and the State of New Mexico, a perpetual, non-exclusive, royalty free license to reproduce,

publish, use, copy and modify the Intellectual Property and Know How.

ARTICLE 10 – INTELLECTUAL PROPERTY INDEMNIFICATION

A. Intellectual Property Indemnification. The Contractor shall defend, at its own expense, the Procuring

Agency, the State of New Mexico and/or any other State of New Mexico body against any claim that

any product or service provided under this Agreement infringes any patent, copyright or trademark, and

shall pay all costs, damages and attorney’s fees that may be awarded as a result of such claim. In

addition, if any third party obtains a judgment against the Procuring Agency based upon Contractor’s

trade secret infringement relating to any product or Services provided under this Agreement, the

Contractor agrees to reimburse the Procuring Agency for all costs, attorneys’ fees and the amount of the

judgment. To qualify for such defense and/or payment, the Procuring Agency shall:

1. Give the Contractor written notice, within forty-eight (48) hours, of its notification of any claim;

2. Work with the Contractor to control the defense and settlement of the claim; and

3. Cooperate with the Contractor, in a reasonable manner, to facilitate the defense or settlement of

the claim.

B. Procuring Agency Rights. If any product or service becomes, or in the Contractor’s opinion is likely to

become, the subject of a claim of infringement, the Contractor shall, at its sole expense:

1. Provide the Procuring Agency the right to continue using the product or service and fully

indemnify the Procuring Agency against all claims that may arise out of the Procuring Agency’s

use of the product or service;

2. Replace or modify the product or service so that it becomes non-infringing; or

3. Accept the return of the product or service and refund an amount equal to the value of the

returned product or service, less the unpaid portion of the purchase price and any other amounts,

which are due to the Contractor. The Contractor’s obligation will be void as to any product or

service modified by the Procuring Agency to the extent such modification is the cause of the

claim.

ARTICLE 11 - WARRANTIES

A. General. The Contractor hereby expressly warrants the Deliverable(s) as being correct and compliant

with the terms of this Agreement, Contractor’s official published specification and technical

specifications of this Agreement and all generally accepted industry standards. This warranty

encompasses correction of defective Deliverable(s) and revision of the same, as necessary, including

deficiencies found during testing, implementation, or post-implementation phases.

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B. Software. The Contractor warrants that any software or other products delivered under this Agreement

shall comply with the terms of this Agreement, Contractor’s official published specification(s) and

technical specifications of this Agreement and all generally accepted industry standards. The Contractor

further warrants that the software services provided under this Agreement will meet the applicable

specifications for one (1) year after implementation and Acceptance by the Procuring Agency’s

Executive Level Representative. If the software fails to meet the applicable specifications during the

warranty period, the Contractor will correct the deficiencies, at no additional cost to the Procuring

Agency, so that the software meets the applicable specifications.

ARTICLE 12 – CONTRACTOR PERSONNEL: (Key Staff and Qualified Personnel)

A. Contractor Personnel. Contractor’s Qualified Personnel and Key Staff shall not be diverted from this

Agreement without the prior written approval of the Procuring Agency. Contractor’s Qualified

Personnel are listed by level experience on Exhibit A, attached hereto. Contractor’s Key Staff are those

individuals considered by the Procuring Agency to be mandatory to the work to be performed under this

Agreement. Contractor’s Key Staff shall be:

1. Not Applicable: IT Service Category 1: Application Services

2. Not Applicable: IT Service Category 2: IT Project Management, Planning and Analysis Services

3. Not Applicable: IT Service Category 3: Database Management and Business Intelligence Services

4. Not Applicable: IT Service Category 4: Geospatial Technological Services

5. Not Applicable: IT Service Category 5: End User Support Services Systems Administration Services

6. Not Applicable: IT Service Category 6: Systems Administration Services

7. Not Applicable: IT Service Category 7: Network Services

8. Not Applicable: IT Service Category 8: IT Security Services

9. Not Applicable: IT Service Category 9: Independent Verification and Validation Services

10. Not Applicable: IT Service Category 10: Computer Aided Design Services

11. Not Applicable: IT Service Category 11: Information Technology Research and Advisory Services

12. IT Service Category 12: IT Training Services

1) Eric Bland, Senior-Level

2) Kariannc Brooks, Senior-level

3) George Pauwels, Senior-level

4) Greg Teague, Senior-level

5) Jamie Rodriguez, Senior-level

6) Brett Ernst, Senior-level

7) Allan Findlay, Senior-level

8) Ashley Wimberly, Mid-Level

9) Sean Mohseni, Senior-level

10) Doug Amtower, Senior-level

11) Donna Munden-Senior-level

12) Dawn Merrill- Senor-level

13) Berry Weiser, Senior-level

13. Not Applicable: IT Service Category 13: IT Business and Process Consulting Services

14. Not Applicable: IT Service Category 14: Marketing Services

15. Not Applicable: IT Service Category 15: E-Rate Consulting Services

16. Not Applicable: IT Service Category 16: IT Professional Proposal and/or Grant Writing Services

17. Not Applicable: IT Service Category 17: Electronic Content Management (ECM) Services

18. Not Applicable: IT Service Category 18: Data Conversion Services

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B. Personnel Changes. Replacement of any personnel shall be made with personnel of equal ability,

experience, and qualification and shall be approved by the Procuring Agency. For all personnel, the

Procuring Agency reserves the right to require submission of their resumes prior to approval. If the

number of Contractor’s personnel assigned to the Project is reduced for any reason, Contractor shall,

within ten (10) Business Days of the reduction, replace with the same or greater number of personnel

with equal ability, experience, and qualifications, subject to Procuring Agency approval. The Procuring

Agency, in its sole discretion, may approve additional time beyond the ten (10) Business Days for

replacement of personnel. The Contractor shall include status reports of its efforts and progress in

finding replacements and the effect of the absence of the personnel on the progress of the Project. The

Contractor shall also make interim arrangements to assure that the Project progress is not affected by the

loss of personnel. The Procuring Agency reserves the right to require a change in Contractor’s

personnel if the assigned personnel are not, in the sole opinion of the Procuring Agency, meeting the

Procuring Agency’s expectations.

ARTICLE 13 – STATUS OF CONTRACTOR

A. Independent Contractor. The Contractor and its agents and employees are independent contractors

performing professional Services for the Procuring Agency and are not employees of the State of New

Mexico. The Contractor and its agents and employees shall not accrue leave, retirement, insurance,

bonding, use of state vehicles, or any other benefits afforded to employees of the State of New Mexico

as a result of this Agreement. The Contractor acknowledges that all sums received hereunder are

personally reportable by it for income tax purposes as self-employment or business income and are

reportable for self-employment tax.

B. Subject of Proceedings. Contractor warrants that neither the Contractor nor any officer, stockholder,

director or employee of the Contractor, is presently subject to any litigation or administrative proceeding

before any court or administrative body which would have an adverse effect on the Contractor’s ability

to perform under this Agreement; nor, to the best knowledge of the Contractor, is any such litigation or

proceeding presently threatened against it or any of its officers, stockholders, directors or employees. If

any such proceeding is initiated or threatened during the term of this Agreement, the Contractor shall

immediately disclose such fact to the Procuring Agency.

ARTICLE 14 - CHANGE MANAGEMENT

A. Changes. Contractor may only make changes or revisions within the Scope of Work as defined by

Article 2 and Exhibit A after receipt of written approval by the Executive Level Representative. Such

change may only be made to Tasks or Sub-Task as defined in the Exhibit A. Under no circumstance

shall such change affect the:

1. Deliverable requirements, as outlined in Exhibit A;

2. Due date of any Deliverable, as outlined in Exhibit A;

3. Compensation of any Deliverable, as outlined in Exhibit A;

4. Agreement compensation, as outlined in Article 3; or

5. Agreement termination, as outlined in Article 5.

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B. Change Request Process. In the event that circumstances warrant a change to accomplish the Scope of

Work as described above, a Change Request shall be submitted that meets the following criteria:

1. The Project Manager shall draft a written Change Request for review and approval by the

Executive Level Representative to include:

(a) the name of the person requesting the change;

(b) a summary of the required change;

(c) the start date for the change;

(d) the reason and necessity for change;

(e) the elements to be altered; and

(f) the impact of the change.

2. The Executive Level Representative shall provide a written decision on the Change Request to

the Contractor within a maximum of ten (10) Business Days of receipt of the Change Request.

All decisions made by the Executive Level Representative are final. Change Requests, once

approved, become a part of the Agreement and become binding as a part of the original

Agreement.

ARTICLE 15 – INDEPENDENT VERIFICATION AND VALIDATION

A. If IV&V Professional Services are used or required to be used for the Project associated with this

Agreement, the Contractor hereby agrees to cooperate with the IV&V vendor. Such cooperation shall

include, but is not limited to:

1. Providing the Project documentation;

2. Allowing the IV&V vendor to sit in on the Project meetings; and

3. Supplying the IV&V vendor with any other material as directed by the Project Manager.

B. If this Agreement is for IV&V Professional Services then the Contractor agrees to:

1. Submit all reports directly to the Department of Information Technology, Project Oversight and

Compliance Division ([email protected]) according to the DoIT IV&V Reporting

Template and Guidelines found on the DoIT website,

http://www.doit.state.nm.us/project_templates.html, and copy the Procuring Agency.

2. Use a report format consistent with the current DoIT IV&V Reporting Template and Guidelines

found on the DoIT website, http://www.doit.state.nm.us/project_templates.html.

ARTICLE 16 – DEFAULT/BREACH

In case of Default and/or Breach by the Contractor, for any reason whatsoever, the Procuring Agency and the

State of New Mexico may procure the goods or Services from another source and hold the Contractor

responsible for any resulting excess costs and/or damages, including but not limited to, direct damages, indirect

damages, consequential damages, special damages and the Procuring Agency and the State of New Mexico may

also seek all other remedies under the terms of this Agreement and under law or equity.

ARTICLE 17 – EQUITABLE REMEDIES

Not Applicable.

mailto:[email protected]

http://www.doit.state.nm.us/project_templates.html

http://www.doit.state.nm.us/project_templates.html

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ARTICLE 18 - LIABILITY

Contractor shall be liable for damages arising out of injury to persons and/or damage to real or, tangible, or

intangible property at any time, in any way, if and to the extent that the injury or damage was caused by or due

to the fault or negligence of the Contractor or a defect of any equipment provided or installed, provided in

whole or in part by the Contractor pursuant to the Agreement. Contractor shall not be liable for damages arising

out of, or caused by, alterations made by the Procuring Agency to any equipment or its installation or for losses

caused by the Procuring Agency’s fault or negligence. Nothing in this Agreement shall limit the Contractor’s

liability, if any, to third parties and/or employees of the Procuring Agency or the State of New Mexico, or any

remedy that may exist under law or equity in the event a defect in the manufacture or installation of the

equipment, or the negligent act or omission of the Contractor, its officers, employees, or agents, is the cause of

injury to such person.

ARTICLE 19 – ASSIGNMENT

The Contractor shall not assign or transfer any interest in this Agreement or assign any claims for money due or

to become due under this Agreement without the prior written approval of this Agreement's approval

authorities.

ARTICLE 20 – SUBCONTRACTING

A. General Provision. The Contractor shall not subcontract any portion of this Agreement without the prior

written approval of the Procuring Agency. No such subcontracting shall relieve the Contractor from its

obligations and liabilities under this Agreement, nor shall any subcontracting obligate payment from the

Procuring Agency.

B. Responsibility for subcontractors. The Contractor must not disclose Confidential Information of the

Procuring Agency or of the State of New Mexico to a subcontractor unless and until such subcontractor

has agreed in writing to protect the confidentiality of such Confidential Information in the manner

required of the Contractor under this Agreement.

ARTICLE 21 – RELEASE

The Contractor’s Acceptance of final payment of the amount due under this Agreement shall operate as a

release of the Procuring Agency, its officers and employees, and the State of New Mexico from all liabilities,

claims and obligations whatsoever arising from or under this Agreement.

ARTICLE 22 – CONFIDENTIALITY

Any Confidential Information provided to the Contractor by the Procuring Agency or, developed by the

Contractor based on information provided by the Procuring Agency in the performance of this Agreement shall

be kept confidential and shall not be made available to any individual or organization outside the Contractor by

the Contractor without the prior written approval of the Procuring Agency. Upon termination of this

Agreement, Contractor shall deliver all Confidential Information in its possession to the Procuring Agency

33

within thirty (30) Business Days of such termination. Contractor acknowledges that failure to deliver such

Confidential Information to the Procuring Agency will result in direct, special and incidental damages.

ARTICLE 23 –CONFLICT OF INTEREST

The Contractor warrants that it presently has no interest and shall not acquire any interest, direct or indirect,

which would conflict in any manner or degree with the performance or Services required under the Agreement.

The Contractor certifies that the requirements of the Governmental Conduct Act, Sections 10-16-1 through 10-

16-18, NMSA 1978, regarding contracting with a public officer, state employee or former state employee have

been followed.

ARTICLE 24 - RECORDS AND AUDIT

A. The Contractor shall maintain detailed time and expenditure records that indicate the date, time, nature

and cost of Services rendered during this Agreement’s term and effect and retain them for a period of

three (3) years from the date of final payment under this Agreement. The records shall be subject to

inspection by the Procuring Agency, CIO, SPA, and SPD and the New Mexico State Auditor’s Office.

The Procuring Agency shall have the right to audit billings both before and after payment. Payment for

Services under this Agreement shall not foreclose the right of the Procuring Agency to recover excessive

or illegal payments.

ARTICLE 25 - AMENDMENT

This Agreement shall not be altered, changed, or amended except by an instrument in writing executed by the

Parties hereto. No amendment shall be effective or binding unless approved by all of the approval authorities.

Amendments are required for the following:

1. Deliverable requirements, as outlined in Exhibit A;

2. Due Date of any Deliverable, as outlined in Exhibit A;

3. Compensation of any Deliverable, as outlined in Exhibit A;

4. Agreement Compensation, as outlined in Article 3; or

5. Agreement termination, as outlined in Article 5.

ARTICLE 26 – NEW MEXICO EMPLOYEES HEALTH COVERAGE

A. If Contractor has, or grows to, six (6) or more employees who work, or who are expected to work, an

average of at least 20 hours per week over a six (6) month period during the term of the contract,

Contractor certifies, by signing this agreement, to have in place, and agree to maintain for the term of

the contract, health insurance for those employees and offer that health insurance to those employees if

the expected annual value in the aggregate of any and all contracts between Contractor and the State

exceed $250,000 dollars.

B. Contractor agrees to maintain a record of the number of employees who have (a) accepted health

insurance; (b) declined health insurance due to other health insurance coverage already in place; or (c)

declined health insurance for other reasons. These records are subject to review and audit by a

representative of the state.

34

C. Contractor agrees to advise all employees of the availability of State publicly financed health care

coverage programs by providing each employee with, as a minimum, the following web site link to

additional information: http://insurenewmexico.state.nm.us/.

D. For Indefinite Quantity, Indefinite Delivery contracts (state price agreements without specific limitations

on quantity and providing for an indeterminate number of orders to be placed against it); Contractor

agrees these requirements shall apply the first day of the second month after the Contractor reports

combined sales (from state and, if applicable, from local public bodies if from a state price agreement)

of $250,000.

ARTICLE 27 – NEW MEXICO EMPLOYEES PAY EQUITY REPORTING

A. The Contractor agrees if it has ten (10) or more New Mexico employees OR eight (8) or more

employees in the same job classification, at any time during the term of this Agreement, to complete and

submit the PE10-249 form on the annual anniversary of the initial report submittal for Agreements up to

one (1) year in duration. If Contractor has (250) or more employees Contractor must complete and

submit the PE250 form on the annual anniversary of the initial report submittal for Agreements up to

one (1) year in duration. For Agreements that extend beyond one (1) calendar year, or are extended

beyond one (1) calendar year, Contractor also agrees to complete and submit the PE10-249 or PE250

form, whichever is applicable, within thirty (30) days of the annual Agreements anniversary date of the

initial submittal date or, if more than 180 days has elapsed since submittal of the last report, at the

completion of the Agreements, whichever comes first. Should Contractor not meet the size requirement

for reporting as of the effective date of this Agreement but subsequently grows such that they meet or

exceed the size requirement for reporting, Contractor agrees to provide the required report within ninety

(90 days) of meeting or exceeding the size requirement. That submittal date shall serve as the basis for

submittals required thereafter.

B. Contractor also agrees to levy this requirement on any subcontractor(s) performing more than ten

percent (10%) of the dollar value of this Agreement if said subcontractor(s) meets, or grows to meet, the

stated employee size thresholds during the term of this Agreement. Contractor further agrees that,

should one or more subcontractor not meet the size requirement for reporting as of the effective date of

this Agreement but subsequently grows such that they meet or exceed the size requirement for reporting,

Contractor will submit the required report, for each such subcontractor, within ninety (90) calendar days

of that subcontractor meeting or exceeding the size requirement. Subsequent report submittals, on

behalf of each such subcontractor, shall be due on the annual anniversary of the initial report submittal.

Contractor shall submit the required form(s) to the State Purchasing Division of the General Services

Department, and other departments as may be determined, on behalf of the applicable subcontractor(s)

in accordance with the schedule contained in this paragraph. Contractor acknowledges that this

subcontractor requirement applies even though Contractor itself may not meet the size requirement for

reporting and be required to report itself.

C. Notwithstanding the foregoing, if this Agreement was procured pursuant to a solicitation, and if

Contractor has already submitted the required report accompanying their response to such solicitation,

the report does not need to be re-submitted with this Agreement.

http://insurenewmexico.state.nm.us/

35

ARTICLE 28 – MERGER, SCOPE, ORDER OF PRECEDENCE

A. Severable. The provisions of this Agreement are severable, and if for any reason, a clause, sentence or

paragraph of this Agreement is determined to be invalid by a court or agency or commission having

jurisdiction over the subject matter hereof, such invalidity shall not affect other provisions of this

Agreement, which can be given effect without the invalid provision.

B. Merger/Scope/Order. This Agreement incorporates any and all agreements, covenants and understandings

between the Parties concerning the subject matter hereof, and all such agreements, covenants and

understanding have been merged into this Agreement. No prior agreement or understanding, verbal or

otherwise, of the Parties or their agents or assignees shall be valid or enforceable unless embodied in this

Agreement.

ARTICLE 29 – NOTICES

All deliveries, notices, requests, demands or other communications provided for or required by this Agreement

shall be in writing and shall be deemed to have been given when sent by registered or certified mail (return

receipt requested), when sent by overnight carrier, or upon telephone confirmation by Contractor to the sender

of receipt of a facsimile communication that is followed by a mailed hard copy from the sender. Notices shall

be addressed as follows:

For PROCURING AGENCY

State Purchasing Agent

Joseph M. Montoya State Building, Room 2016

1100 St. Francis Drive

Santa Fe, New Mexico 87504

Mailing Address: P.O. Drawer 26110

Santa Fe, NM 87502-0110

Telephone Number: (505) 827-0472

For CONTRACTOR

Jamie.Fiely, President

Central New Mexico Horizons, LLC

Jamie.Fielv@ nhclc.com

512-744-9191 ext. 2460

7510 Montgomery Boulevard NE, Suite 100,

Albuquerque, NM 87109 .

Any change to the Notice individual or the address, shall be effective only in writing.

ARTICLE 30 – GENERAL PROVISIONS

A. The Contractor agrees to abide by all federal and state laws and rules and regulations, and executive

orders of the Governor of the State of New Mexico, including but not limited to:

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1. Civil and Criminal Penalties. The Procurement Code, Sections 13-1-28 through 13-1-199

NMSA 1978, imposes civil and criminal penalties for its violation. In addition, the New Mexico

criminal statutes impose felony penalties for illegal bribes, gratuities and kickbacks.

2. Equal Opportunity Compliance. The Contractor agrees to abide by all federal and state laws and

rules and regulations, and executive orders of the Governor of the State of New Mexico,

pertaining to equal employment opportunity. In accordance with all such laws of the State of

New Mexico, the Contractor agrees to assure that no person in the United States shall, on the

grounds of race, religion, color, national origin, ancestry, sex, age, physical or mental handicap,

serious medical condition, spousal affiliation, sexual orientation or gender identity, be excluded

from employment with or participation in, be denied the benefits of, or be otherwise subjected to

discrimination under any program or activity performed under this Agreement. If Contractor is

found not to be in compliance with these requirements during the life of this Agreement,

Contractor agrees to take appropriate steps to correct these deficiencies.

3. Workers Compensation. The Contractor agrees to comply with state laws and rules applicable to

workers compensation benefits for its employees. If the Contractor fails to comply with the

Workers Compensation Act and applicable rules when required to do so, this Agreement may be

terminated by the Procuring Agency.

B. Applicable Law. The laws of the State of New Mexico shall govern this Agreement. Venue shall be

proper only in a New Mexico court of competent jurisdiction in accordance with Section 38-3-1 (G)

NMSA 1978. By execution of this Agreement, Contractor acknowledges and agrees to the jurisdiction

of the courts of the State of New Mexico over any and all such lawsuits arising under or out of any term

of this Agreement.

C. Waiver. A party's failure to require strict performance of any provision of this Agreement shall not

waive or diminish that party's right thereafter to demand strict compliance with that or any other

provision. No waiver by a party of any of its rights under this Agreement shall be effective unless

expressed and in writing, and no effective waiver by a party of any of its rights shall be effective to

waive any other rights.

D. Headings. Any and all headings herein are inserted only for convenience and ease of reference and are

not to be considered in the construction or interpretation of any provision of this Agreement. Numbered

or lettered provisions, sections and subsections contained herein, refer only to provisions, sections and

subsections of this Agreement unless otherwise expressly stated.

ARTICLE 31 - SURVIVAL

The Articles entitled Intellectual Property, Intellectual Property Ownership, Confidentiality, and Warranties

shall survive the expiration or termination of this Agreement. Software License and Software Escrow

agreements entered into in conjunction with this Agreement shall survive the expiration or termination of this

Agreement.

ARTICLE 32 - TIME

Calculation of Time. Any time period herein calculated by reference to "days" means calendar days, unless

Business Days are used; provided, however, that if the last day for a given act falls on a Saturday, Sunday, or a

holiday as observed by the State of New Mexico, the day for such act shall be the first day following that is not

a Saturday, Sunday, or such observed holiday.

ARTICLE 33 – FORCE MAJEURE

37

Neither party shall be liable in damages or have any right to terminate this Agreement for any delay or Default

in performing hereunder if such delay or Default is caused by conditions beyond its control including, but not

limited to Acts of God, Government restrictions (including the denial or cancellation of any export or other

necessary license), wars, insurrections and/or any other cause beyond the reasonable control of the party whose

performance is affected.

ARTICLE 34 – ADDITIONAL PROVISIONS

1. Background Check. At the request of the procuring agency or procuring entity, the Contractor must

provide a complete background check at the expense of the Contractor for any of the Contractor’s

personnel to be contracted to work on State projects or non-State projects at the time of establishing a

service contract under the awarded statewide price agreements and adhere to the request of the agency to

use a particular company to complete the background check. The results of the background check must

be provided to the procuring entity before services can begin.

2. Work Location. The Contractor and any of their personnel must physically perform any services

contracted by the State of New Mexico in the United States, this includes any work that is performed

offsite or remote.

38

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date of the signature by the

required approval authorities below.

By:__________________________________________ Date: ___________________

Jamie Fiely, President

Central New Mexico Horizons LLC

Approved for legal sufficiency:

By:___________________________________________ Date: ___________________

John Mares, General Counsel

Department of Information Technology

The records of the Taxation and Revenue Department reflect that the Contractor is registered with the Taxation

and Revenue Department of the State of New Mexico to pay gross receipts and compensating taxes:

CRS ID Number: ___________________________

By: _________________________________________ Date: _______________________

Taxation & Revenue Department

Approved as to information technology contractual specifications and compliance with the Department of

Information Technology Act, Chapter 9, Article 27 NMSA 1978 and Executive Orders relating to Information

Technology issued by the Governor of the State of New Mexico.

By: _________________________________________ Date: _______________________

Vincent Martinez, Cabinet Secretary and State Chief Information Officer

Department of Information Technology

This Agreement has been approved by the State Purchasing Agent:

By: _________________________________________ Date: _______________________

Mark R. Hayden, State Purchasing Agent

for the State of New Mexico

39

EXHIBIT A – SCOPE OF WORK

I. Scope of Work:

Establish multiple statewide price agreements with qualified vendors based on standards for all IT

Professional Service Categories from which state agencies and other eligible purchasers can select from

various qualified IT Professional Services Contractors. The price agreements will provide procuring entities

the procuring method to contract for professional services with the contracted work performed based on

identified deliverables at a fixed rate, fixed fee, or other approved and negotiated basis not to exceed the

maximum hourly rates. These price agreements are not for time and materials contracts. (See definition for

maximum hourly rates in Article 1 and Additional Provisions in Article- 31).

II. Exclusions from the Scope of Work:

1. Any form of tangible personal property,

2. Equipment,

3. Hardware,

5. Software, Licensed software,

6. Website software tools, hosting or Internet access,

7. Transport of voice or data communications outside the requirement of this RFP. For example, website

application development and maintenance and support are included. However, Website software tools,

hosting or Internet access are out of scope,

8. Subscription services SHALL ONLY apply to Category 11 - Information Technology Research and

Advisory Services. Subscription services for all other Categories are excluded.

40

III. Cost Schedules:Appendix C: Onsite Cost Response Form by Service Category

1. Appendix C: Onsite Cost Response Form by Service Category

1) Not Applicable: IT Service Category 1: Application Services

2) Not Applicable: IT Service Category 2: IT Project Management, Planning and Analysis Services

3) Not Applicable: IT Service Category 3: Database Management and Business Intelligence Services

4) Not Applicable: IT Service Category 4: Geospatial Technological Services

5) Not Applicable: IT Service Category 5: End User Support Services Systems Administration

Services

6) Not Applicable: IT Service Category 6: Systems Administration Services

7) Not Applicable: IT Service Category 7: Network Services

8) Not Applicable: IT Service Category 8: IT Security Services

9) Not Applicable: IT Service Category 9: Independent Verification and Validation Services

10) Not Applicable: IT Service Category 10: Computer Aided Design Services

11) Not Applicable: IT Service Category 11: Information Technology Research and Advisory Services

12) IT Service Category 12: IT Training Services

13) Not Applicable: IT Service Category 13: IT Business and Process Consulting Services

14) Not Applicable: IT Service Category 14: Marketing Services

15) Not Applicable: IT Service Category 15: E-Rate Consulting Services

16) Not Applicable: IT Service Category 16: IT Professional Proposal and/or Grant Writing Services

17) Not Applicable: IT Service Category 17: Electronic Content Management (ECM) Services

18) Not Applicable: IT Service Category 18: Data Conversion Services

2. Appendix C-1: Onsite Cost Form ONLY for IT Training Services Category 12

3. Not Applicable: Appendix C-2: Offsite/Remote Cost Form

4. Not Applicable: Appendix C-3: Offsite/Remote Cost Form ONLY for IT Training Services Category

12

41

APPENDIX C

ONSITE COST RESPONSE FORM ONLY APPLIES FOR

CATEGORY 12: IT TRAINING SERVICES

IT

Professional

Service

Category

No.

IT Professional Service Category

Maximum Hourly Rate ($) for the


Experience Level

A.

Junior

Level

B.

Middle

Level

C.

Senior

Level

1 Application Support and Development Services

2 IT Project Management, Planning, & Analysis

Services

3 Database Management Services and Business

Intelligence

4

Geospatial Technological Services

5 End User Support Services

6 Systems Administration Services

7 Network Services

8 IT Security Services

9 Independent Verification and Validation Service

10 Computer Aided Design

11 Information Technology Research and Advisory

Services


Services as a Subscription Service SEE

APPENDIX

C-4: N/A

SEE

APPENDIX

C-4: N/A

SEE

APPENDIX

C-4: N/A 11-a Information Technology Research and Advisory


APPENDIX

C-5: N/A

SEE

APPENDIX

C-5: N/A

SEE

APPENDIX

C-5: N/A 12

*IT Training Services SEE

APPENDIX C-1

SEE

APPENDIX C-1

SEE

APPENDIX C-1

13 IT Business and Process Consulting Services

14 Marketing Services

15 E-Rate Consulting Services

42

*Maximum Cost per class for each student must be provided in lieu of an hourly rate

16 IT Professional Proposal and/or Grand Writing

Services

17 Electronic Content Management (ECM) Services

18 Data Conversion Services

18 Data Conversion Services See

Appendix

C-1A

See

Appendix

C-1A

See

Appendix

C-1A

43

APPENDIX C-1

ONSITE COST FORM ONLY FOR

IT TRAINING SERVICES - CATEGORY 12

Class Name Duration Skill Level (introductory,

intermediate, advance, etc.)

Max. number of

Students

Maximum

Cost ($) Per Class for

Each Student

0G505 IBM

Introduction to IBM

SPSS Statistics (v24)

2 day See class name 20 $ 1,441.50

0G51A Statistical

Analysis Using

IBM® SPSS Statistics (v25)


10135 Configuring,

Managing and

Troubleshooting

Microsoft Exchange Server 2010


10174 Configuring

and Administering

Microsoft SharePoint 2010


10175 Microsoft

SharePoint 2010,

Application

Development


10232 Designing and

Developing

Microsoft SharePoint

Server 2010 Applications


10262 Developing

Windows

Applications with

Microsoft Visual Studio 2010


10263 Developing

Windows

Communication

Foundation

Solutions with



44

Class Name Duration Skill Level

(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

10264 Developing

Web Applications

with Microsoft

Visual Studio 2010


10265 Developing

Data Access

Solutions with



10266 Programming

in C# with Microsoft

Visual Studio 2010


10267 Introduction

to Web

Development with

Microsoft Visual

Studio 2010


10534 Planning and

Designing a

Microsoft Lync Server 2010

Solution


10550 Programming

in Visual Basic with

Microsoft® Visual Studio® 2010


10748 Planning and

Deploying System

Center 2012

Configuration

Manager


10958 Programming

Fundamentals of Web Applications


10961 Automating

Administration with

Windows PowerShell


10962 Advanced

Automated

Administration with

Windows PowerShell®


45


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

10964 Cloud &

Datacenter

Monitoring with

System Center

Operations Manager


10965 IT Service

Management with


System Center

Service Manager

10967 Fundamentals of

a Windows

Server®

Infrastructure


10969 Active

Directory® Services

with Windows Server®


10970 Networking



10971 Storage and

High Availability

with Windows

Server®


10972

Administering the

Web Server (IIS)

Role of Windows Server


10974 Deploying

Windows Server®


10975 Introduction

to Programming


10977 Updating Your

SQL Server Skills to

Microsoft® SQL Server® 2014


10979 Introduction

to Microsoft Azure

for IT Professionals

2 day See class name 20 $ 714.00

10981 Infrastructure

Provisioning with

System Center

Virtual Machine Manager


46


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

10982 Supporting

and Troubleshooting Windows 10


10984 Deploying and

Managing

Office 365 Hybrid

Deployments


10985 Introduction

to SQL Databases


10986 Upgrading

Your Skills to SQL

Server 2016


10987 Performance

Tuning and

Optimizing SQL Databases


10988 Managing

SQL Business

Intelligence Operations


10990 Analyzing

Data with SQL

Server Reporting

Services


10991

Troubleshooting

Windows Server

2016 Core Technologies


10992 Integrating

On-Premises Core

Infrastructure with

Microsoft Azure


10993 Integrating

On-Premises

Identity

Infrastructure with Microsoft Azure


10994 Data Analysis

Fundamentals using

Excel


10994 Data Analysis

Fundamentals using

Excel


47


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

10996 Hybrid Cloud

and Datacenter

Monitoring with

Operations

Management Suite OMS


10997 Office 365

Administration


10997 Office 365

Administration


10998 Updating

Your Skills to SQL Server 2017


1R119 IBM Cognos

ICM - Building

Reports (V9)


20246 Monitoring

and Operating a

Private Cloud


20247 Configuring

and Deploying a Private Cloud


20331 Core

Solutions of

Microsoft®

SharePoint® Server

2013


20332 Advanced

Solutions of

Microsoft®

SharePoint® Server 2013


20334 Core

Solutions of

Microsoft Skype for Business 2015


20339-1 Planning

and Administering

SharePoint 2016


20339-2 Advanced

Technologies of SharePoint 2016


20341 Core

Solutions of



48


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20342 Advanced

Solutions of

Microsoft Exchange

Server 2013


20345-1

Administering

Microsoft Exchange

Server 2016


20345-1

Administering

Microsoft Exchange

Server 2016


20345-2 Designing

and Deploying



20347 Enabling and

Managing Office

365


20409 Server

Virtualization with

Windows Server

Hyper-V® and

System Center


20410 Installing and

Configuring

Windows Server 2012


20411

Administering

Windows Server 2012


20412 Configuring

Advanced Windows

Server 2012 Services


20413 Designing

and Implementing a

Server Infrastructure


20414 Implementing

an Advanced Server

Infrastructure


20415 Implementing

a Desktop Infrastructure


49


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20416 Implementing

Desktop Application

Environments


20417 Upgrading

Your Skills to

MCSA Windows

Server 2012


20461 Querying

Microsoft SQL

Server®


20462

Administering

Microsoft® SQL

Server® 2014 Databases


20463 Implementing

a Data Warehouse

with Microsoft®

SQL Server® 2014


20464 Developing

Microsoft® SQL


Server 2014®

Databases

20465 Designing

Solutions for

Microsoft SQL

Server 2014


20466 Implementing

Data Models and

Reports with



20467 Designing

Business

Intelligence

Solutions with

Microsoft SQL

Server 2014


20480 Programming

in HTML5 with JavaScript and CSS3


50


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20481 Essentials of

Developing

Windows® Metro

Style Apps Using

HTML5 and

JavaScript


20482 Advanced

Windows® Store

App Development

Using HTML5 and JavaScript


20483C

Programming in C#


20484 Essentials of

Developing

Windows® Store

Apps Using C#


20485 Advanced

Windows® Store

App Development

Using C#


20486 Developing

ASP.NET Core

MVC Web

Applications


20486 Developing

ASP.NET Core

MVC Web

Applications


20486 Developing

ASP.NET MVC 5 Web Applications


20487 Developing

Windows Azure and

Web Services


20488 Developing

Microsoft®

SharePoint® 2013 Core Solutions


20489 Developing

Microsoft®

SharePoint® 2013 Advanced Solutions


51


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20537 Configuring

and Operating a

Hybrid Cloud with

Microsoft Azure Stack


20537 Configuring

and Operating a

Hybrid Cloud with



20687 Configuring

Windows 8.1


20688 Supporting

Windows 8.1


20689 Upgrading

Your Skills to MCSA

Windows® 8


20694 Virtualizing

Enterprise Desktops

and Apps


20695 Deploying

Windows Desktops

and Enterprise Applications


20697-1

Implementing and

Managing Windows

10


20697-1

Implementing and

Managing Windows 10


20697-2 Deploying

and Managing

Windows 10 Using

Enterprise Services



Configuring

Windows 10


20703-1

Administering

System Center

Configuration Manager


52


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20703-2 Integrating

Cloud Services with

System Center



20703-2 Integrating

MDM and Cloud

Services with

System Center



20740 Installation,

Storage, and

Compute with

Windows Server 2016


20741 Networking

with Windows Server 2016


20741 Networking

with Windows

Server 2016


20742 Identity with

Windows Server

2016


20743 Upgrading

Your Skills to

Windows Server

2016 MCSA


20744 Securing

Windows Server 2016


20745B

Implementing a

Software-Defined

DataCenter Using

System Center



20761 Querying

Data with Transact

SQL


20762 Developing

SQL Databases


53


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

20764

Administering a

SQL Database

Infrastructure


20765 Provisioning

SQL Databases


20767 Implementing

a SQL Data

Warehouse


20768 Developing

SQL Data Models


20773 Analyzing

Big Data with

Microsoft R


20774 Perform Cloud

Data Science with

Azure Machine Learning


20775 Performing

Data Engineering on

Microsoft HD

Insight


20776 Performing

Big Data

Engineering on

Microsoft Cloud Services


20778 Analyzing

Data with Power BI


20779 Analyzing

Data with Excel


40032 Networking

and Security Fundamentals


40033 Windows

Operating System and

Windows Server Fundamentals


40044 Search

Advertising with

Bing Ads


40045 Microsoft®

SQL Server® for

Oracle DBAs


54


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

40074 Microsoft®

SQL Server® 2014

for Oracle DBAs


40349 Windows

Operating System

Fundamentals


40349 Windows

Operating System

Fundamentals


40361 Software

Development Fundamentals


40364 Database

Administration

Fundamentals


40365 Windows

Server

Administration

Fundamentals


40366 Networking

Fundamentals


40367 Security

Fundamentals


40368 Mobility &

Devices Fundamentals


40369 Cloud

Fundamentals


40375 HTML5

Application

Development

Fundamentals


40390 Microsoft

Azure for AWS Experts


40409 Deploying

Voice Workloads

for Skype for

Business Online and

Server 2015


50255 Managing

Windows

Environments with Group Policy


55


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

50255 Managing

Windows



50292B

Implementing and

Administering

Windows 7 in the Enterprise (HV)


50331 Windows

Client, Enterprise

Desktop Support

Technician


50331 Windows

Client, Enterprise

Desktop Support Technician


50331 Windows

Client, Enterprise



50352 SharePoint

2010 Overview for

End Users


50413 Mastering

Microsoft Project 2010


50465A

Performance Point

2010 Designing and

Implementing

Scorecards and Dashboards


50482 Maximizing

PivotTable Using

Microsoft Excel 2007



Configuring System

Center 2012 Operations Manager


55005 Microsoft

Report Builder 3.0

with SQL 2008R2,

SQL 2012, and SQL

2014


56


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

55006 System

Center Operations Manager 2012


55007 System

Center 2012

Orchestrator


55009 System

Center Service

Manager 2012


55021 Configuring

and Administering Hyper-V in


Windows Server

2012

55024 Cloud

Computing

Essentials


55028 SharePoint

2013 Power User


55031 SharePoint

2013 End User


55033 SharePoint

2013 Site Collection

and Site

Administration


55035 Microsoft

SharePoint Server

2013 for the Site Owner/Power User


55048 - No-Code

SharePoint 2013-

2016 Workflows

With SharePoint

Designer 2013


55049 PowerPivot,

Power View and

SharePoint 2013

Business

Intelligence Center for Analysts


55052 SharePoint

2013 End User

Level II


55054 Mastering

Microsoft Project

2013


57


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

55063 Advanced

SharePoint 2013

Business

Intelligence


55066 PowerShell

for SharePoint Administrators


55069 PowerShell

for SQL Server

Administrators


55073 Master Data

Services, Data

Quality Services

with SQL 2012- 2014 and Excel


55078 Mobile Device

Management


55081 Basic

SharePoint Server

2013 Branding


55108 Discovering

the Power of Excel

2010-2013

PowerPivot Data

Analytic Expressions (DAX)


55122 Microsoft

SharePoint 2013

Search

Administration


55123 Writing

Reports with Report

Builder and SSRS Level 1


55128 Writing

Reports with Report



55133 PowerShell

for System Center

Configuration

Manager Administrators


55157 SharePoint

2016 Business

Intelligence


58


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

55164 Quick

Powerful Graphics

with Power View,

PowerPivot, Power Query, Power Map,

and Power BI


55170 Writing

Reports with Report

Designer and SSRS 2016 Level 2


55172 Managing

Development

Projects with Team

Foundation Server 2015


55187 Linux System

Administration


55187 Linux System

Administration


55197 Microsoft

SharePoint Server

2016 for the Site

Owner/Power User


55198 Microsoft

SharePoint Server

Content Management

for SharePoint 2013

and 2016


55202 PowerShell

5.0 and Desired

State Configuration


55204 Writing

Reports with Report



55205 Mastering



55215 SharePoint

Online Power User


552241 Microsoft

Azure Big Data

Analytics Solutions


59


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

552242

Operationalize Cloud

Analytics

Solutions with

Microsoft Azure


55232 Writing

Analytical Queries

for Business Intelligence


55234 SharePoint

2016 Site Collections

and Site

Owner

Administration


55238 SharePoint

Online for Administrators


55242 Microsoft

Dynamics 365

Customization and

Configuration


55246 SQL Always

On High

Availability with

SQL 2016


55247 Designing and

Implementing

Cloud Data Platform

Solutions


55249 Developing

with the SharePoint Framework


55250 Introduction

to Microsoft

Dynamics 365


55251 SharePoint

2016 Site Owner


55252 Introduction

to SharePoint 2016


55265 Microsoft®

PowerApps


55267 Mastering

Angular


55268 Microsoft

Flow


60


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

6C03 IBM Sterling

Connect - Direct for

Windows V4.7

Fundamentals


6F87 IBM Sterling

B2B Integrator - Fundamentals


6T225 IBM

Programming

Essentials for IBM

WebSphere Commerce

V7 Customization


6T226 IBM

Advanced

Programming

Topics for IBM

WebSphere

Commerce V7

Customization


6T231 IBM

WebSphere

Commerce V7

Management Center

Functionality for

Feature Pack 5


6T836 IBM Sterling

Call Center and


Sterling Store

Administration

6T841 IBM Sterling

Field Sales -

Administer Sterling

Field Sales


6T853 IBM Sterling

Configurator Visual

Modeler Fundamentals


80293 Service

Scheduling in

Microsoft Dynamics CRM 2011


80307 Enterprise

Portal Development

in Microsoft Dynamics AX 2012


61


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

80308 Procurement

in Microsoft Dynamics

AX 2012


80310 LEAN

Manufacturing in

Microsoft Dynamics

AX 2012


80312 Development

III in Microsoft

Dynamics AX 2012


80313 Development

IV in Microsoft Dynamics AX 2012


80314 Discrete

Manufacturing

Basics in Microsoft Dynamics AX 2012


80315 Discrete

Manufacturing

Advanced in

Microsoft Dynamics AX 2012


80318 Reporting in

Microsoft Dynamics

AX 2012


80338 Microsoft

Dynamics AX 2012

Public Sector -

Financials


80414 Service

Management in


Microsoft Dynamics

AX 2012

80416 Application

Integration

Framework and

Services in

Microsoft

Dynamics® AX

2012


80419

Manufacturing

Execution Systems

(MES) in Microsoft Dynamics AX 2012


62


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

80421 Sales and

Marketing in



80422 Intercompany

Setup and Order

Processing in



80423 Master

Planning in Microsoft

Dynamics AX 2012


80442 Introduction

to Microsoft

Dynamics CRM 2011


80450 Delivering

Microsoft

Dynamics®

Solutions with Sure Step


80537 Retail in

Brick and Mortar

Stores - Installation

and Configuration

for Microsoft

Dynamics® AX 2012 R2


80538 Human

Resource

Management in

Microsoft

Dynamics® AX

2012 R2


80539 Installation

and Deployment in

Microsoft

Dynamics® CRM 2013


80541 Payroll in

Microsoft



63


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

80542

Customization and

Configuration in

Microsoft

Dynamics® CRM 2013


80544 Warehouse

Management System

in Microsoft



80545 Customer

Service in Microsoft

Dynamics CRM 2013


80546 Sales

Management in

Microsoft

Dynamics® CRM 2013


80583 Retail in

eCommerce Stores -

Installation and

Configuration for

Microsoft



80584 Retail in

eCommerce Stores -

Development and

Customization for

Microsoft



80729

Customization and

Configuration for

Dynamics CRM

2016


80736 Microsoft

Dynamics CRM


2016 Online

Deployment

64


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

80802 Sales

Management in

Microsoft Dynamics

CRM 2016 Update 1


80887 Customer


Dynamics CRM 2016 Update 1


8671 Bank

Reconciliation in

Microsoft Dynamics GP 10.0


8811 Foundation I in

Microsoft Dynamics

GP 10.0


8812 General Ledger

in Microsoft Dynamics GP 10.0


8816 Inventory

Control in Microsoft

Dynamics GP 10.0


8819 Payables

Management I in

Microsoft Dynamics 8482; GP 10.0


8823 Receivables

Management I in



8824 Sales Order

Processing in



8913B Applications


CRM 4.0


8969A Extending

Microsoft Dynamics

CRM 4.0


8G100 IBM

Guardium (V10)

Foundations


65


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

9D47 IBM

Fundamentals of the

IBM Cúram SPM

Platform for Business

Analysts 6.0.5


A007 Introduction

to IBM SPSS

Modeler and Data

Mining (v18)


AC010 SAP

Business Processes

in Financial

Accounting


AC200 SAP Basics

of Customzing for

FInancial

Accounting -

General Ledger,

Accounts

Receivable, and Accounts Payable


AC305 SAP Asset

Accounting


Access 2007 - Level

1


Access 2007 - Level

2


Access 2007 - Level

3


Access 2010 - Level

3


Access 2010 - Part 1 2 day See class name 20 $ 354.00


Access 2010

Programming with VBA




66


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Access 2013

Programming with

VBA


Access 2013/2016





Accomplishing the

Results You Want


Accounting

Essentials


ACT200 SAP Agile

Project Delivery


ADM100 SAP AS

ABAP - Administration


ADM800 SAP AS

Java -

Administration


ADM940 SAP AS

ABAP - Authorization Concept


Administering Team



Adobe Acrobat Pro

DC - Advanced


Adobe Acrobat Pro

DC - Introduction


Adobe Acrobat XI -

Part 1


Adobe Acrobat XI -

Part 2


Adobe Acrobat XI

Pro - Part 1


Adobe Acrobat XI

Pro - Part 2


Adobe Captivate

2017 - Beyond The Essentials


67


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Adobe Captivate

2017 - The Essentials


Adobe Captivate

2019 - Beyond The

Essentials


Adobe Captivate



Adobe Captivate 8 -

The Essentials


Adobe Captivate 9 -

Beyond the

Essentials


Adobe Captivate 9 -

The Essentials

2 day See class name 20 $

474.

00

Adobe

Dreamweaver CC -

Part 1

2 day See class name 20 $ 474.

00

Adobe

Dreamweaver CC -

Part 2


474.

00

Adobe Dreamweaver

CS6 - Part 1


474.

00

Adobe

Dreamweaver CS6 -

Part 2


474.

00

Adobe Flash CC -

Part 1


474.00

Adobe Flash CC -

Part 2


237.00

Adobe Flash CC -

Part 2


474.00

Adobe Illustrator

CC - Part 1


474.00

Adobe Illustrator

CC - Part 2


00

Adobe Illustrator

CC (2018) - Part 2


68


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

00

Adobe Illustrator

CC (2019) - Part 1


00

Adobe Illustrator

CC (2019) - Part 2


474.

00

Adobe InDesign CC

- Part 1


474.

00

Adobe InDesign CC

- Part 2 2 day See class name 20 $

474.

00

Adobe InDesign CC

(2018) - Part 1


474.

00

Adobe InDesign CC

(2019) - Part 1


00

Adobe InDesign CC

(2019) - Part 2


00

Adobe InDesign

CS6 - Part 1


00

Adobe InDesign

CS6 - Part 2


00

dobe Photoshop

CC - Part 1


00

Adobe Photoshop

CC - Part 2


Adobe Photoshop

CC (2018) - Part 1


Adobe Photoshop

CC (2018) - Part 2


Adobe Photoshop

CC 2019 – Part 1


Adobe Photoshop

CC 2019 – Part 2


Adobe Photoshop

CS6 - Part 1


69


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Adobe Photoshop

CS6 - Part 2


Adobe Premiere Pro

CC


Advanced

Architecting on AWS


Advanced

Communication

Skills


Advanced Java 8

Programming


Advanced Java 9 4 day See class name 20 $ 1,677.60

Agile Essentials 1 day See class name 20 $ 237.00

Agile Project

Management Methodologies


AI-100T01

Designing and

Implementing an

Azure AI Solution


AN10 IBM AIX

Basics


AN110 IBM Power

Systems for AIX I -

LPAR Configuration

and Planning


AN12 IBM Power

Systems for AIX II -

AIX Implementation

and Administration


AN14 IBM AIX

Jumpstart for UNIX

Professionals


AN15 IBM Power

Systems for AIX III

- Advanced

Administration and

Problem Determination


70


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

AN220 IBM AIX

Network Installation

Management -

Concepts and

Configuration


AN30 IBM Power

Systems for AIX -

Virtualization I -

Implementing Virtualization


AN31 IBM Power

Systems for AIX -

Virtualization II -

Advanced

PowerVM and

Performance


AN510 IBM Power

Systems for AIX IV

- Performance

Management


AN610 IBM

PowerHA 7

Planning,

Implementing,

Customizing and Administration


Android Studio

Development

Essentials


Angular 6 Essentials 2 day See class name 20 $ 1,197.00

Apple - Mac iWorks

- Keynote


Apple - Mac OS X

Support Essentials


Application

Lifecycle

Management Using Visual Studio 2017


Applying Project

Management

(PMP)® Methodology


Architecting on

AWS


71


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Architecting with

Google Cloud

Platform - Design

and Process


Architecting with

Google Cloud

Platform - Infrastructure


Aruba Networks® -

AirWave Wireless

Management Suite

Installation,

Configuration And

Use 8.2, Rev. 16.41 (AICU)


Aruba Networks® -

Aruba Switching

Fundamentals For

Mobility, Rev. 16.41 (ASFM)


Aruba Networks® -

Clear Pass Essentials

Course V6.5 - Rev.

16.41 (CPE)


Aruba Networks® -

Implementing Aruba

Wireless LAN V8 (IAW)


Aruba Networks® -

Scalable WLAN

Design And

Implementation V8 (SWDI)


AS06 IBM RPG IV

Programming

Fundamentals Workshop for IBM i


AS10 IBM RPG IV

Programming

Advanced Workshop

for IBM i


AS24 IBM System

Operator Workshop for IBM i


72


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

AS27 IBM

Advanced System


Operator Workshop

for IBM i

AS28 IBM BRMS

for IBM i


AS5E IBM

PowerVM on IBM i

- I - Implementing

Virtualization and

LPAR


AutoCAD Level 1 -

Essentials


AWS Advanced

Solutions Architect


AWS Business

Essentials


AWS Certified

Solutions Architect - Associate exam


AWS DevOps

Engineer


AWS Solutions

Architect


AWS SysOps

Administrator


AWS Technical

Essentials


AZ-100 Azure

Administrator,

Deployment


AZ-100T01 Manage

Subscriptions and Resources


AZ-100T02

Implementing and

Managing Storage


AZ-100T03

Deploying and

Managing Virtual

Machine


73


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

AZ-100T04

Configuring and

Managing Virtual Networks


AZ-100T05 Manage

Identities


AZ-101 Azure

Administrator,


Integration and

Security

AZ-101T01 Migrate

Servers to Azure


AZ-101T02

Implementing and

Managing Application Services


AZ-101T03

Implement Advanced

Virtual Networking


AZ-101T04 Secure

Identities


AZ-103T00 -

Microsoft Azure

Administrator


AZ-200 Azure

Developer Core

Solutions


AZ-201 Azure

Developer Advanced Solutions


AZ-203 Developing

Solutions for

Microsoft Azure


AZ-203T01 Develop

Azure Infrastructure

as a Service Compute Solutions


AZ-203T02 Develop

Azure Platform as a

Service Compute Solutions


AZ-203T03 Develop

for Azure Storage


74


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

AZ-203T04

Implement Azure

Security


AZ-203T05

Monitor,

Troubleshoot, and

Optimize Azure Solutions


AZ-203T06 Connect

to and Consume

Azure Services and

Third-Party Services


AZ-300 Azure

Architect

Technologies


AZ-300T01

Deploying and

Configuring Infrastructure


AZ-300T02

Implementing

Workloads and Security


AZ-300T03

Understanding Cloud

Architect Technology Solutions


AZ-300T04

Creating and

Deploying Apps


AZ-300T06

Developing for the

Cloud


AZ-301 Azure

Solutions Architect -

Design


AZ-301T01

Designing Identity

and Security


AZ-301T02

Designing a Data

Platform Solution


75


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

AZ-301T03

Designing for

Deployment,

Migration, and

Integration


AZ-301T04

Designing an

Infrastructure Strategy


AZ-400 Azure

DevOps Engineer


AZ-400T01

Implementing

DevOps

Development

Processes


AZ-400T02

Implementing


Continuous

Integration

AZ-400T03

Implementing

Continuous Delivery


AZ-400T04

Implementing

Dependency Management


AZ-400T05

Implementing

Application Infrastructure


AZ-400T06

Implementing

Continuous

Feedback


AZ-400T07

Designing a DevOps

Strategy


AZ-500T00

Microsoft Azure

Security Technologies


AZ-900T01

Microsoft Azure

Fundamentals


76


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

B5280 IBM Cognos

Data Manager - Build

Data Marts with

Enterprise Data (V10.2)


B6008 Overview of

IBM Cognos Analytics (v11.0)


B6052 IBM Cognos

Framework Manager

- Design Metadata

Models (v11.0)


B6055 IBM Cognos

Analytics -

Enterprise

Administration (v11.0)


B6058 IBM Cognos

Analytics - Author

Reports

Fundamentals

(v11.0)


B6059 IBM Cognos

Analytics - Author

Reports Advanced

(v11.0)


B6061 IBM Cognos

Analytics - Author

Reports with

Multidimensional Data (V11.0)


B6063 IBM Cognos

Cube Designer -

Design Dynamic

Cubes (v11.0)


B6098 IBM Cognos

Analytics - Author

Active Reports (v11.0)


B6152 IBM Cognos

Framework Manager

- Design Metadata

Models v11.0.x


77


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

B6155 IBM Cognos

Analytics -

Enterprise

Administration (v11.0.x)


B6158 IBM Cognos

Analytics - Author

Reports

Fundamentals

(v11.0.x)


B6159 IBM Cognos

Analytics - Author

Reports Advanced (v11.0.x)


B6252 IBM Cognos

Framework

Manager: Design

Metadata Models v11.1.x


B6255 IBM Cognos

Analytics -

Enterprise

Administration (V11.1.x)


B6258 IBM®

Cognos Analytics -

Author Reports

Fundamentals V11.1.x


BA01 - Business

Analysis Essentials


BA02 - Strategic

Business Analysis


BA03 - Writing

Effective Business

Cases


BA04 - Eliciting and

Writing Effective Requirements


BA05 - Process

Modeling Using

BPMN


BA06 - Managing

and Communicating

Requirements for Projects


78


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

BA07 -

Implementing an

Agile Project


BA08 - Agile for

Business Analysts


BA09 - Managing

Requirements for SharePoint Projects


BA10 -

Understanding Root

Cause Analysis


BA17 - Advanced

Root Cause Analysis


BA19 - User

Acceptance Testing

(UAT) for Business Analysts


BA20 - Business

Process

Improvement


BA26 -

Requirements

Elicitation


BA27 - Writing and

Managing Effective

Requirements


BA28 -

Requirements

Analysis and Use Cases


BA29 - User

Acceptance Testing


for Business

Analysts

BA30 – Foundations

of Business Analysis


BACP02 - Certified

Business Analysis

Professional

(CBAP®) Exam

Preparation


BC100 SAP

Introduction to

Programming with ABAP


79


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

BC400 SAP ABAP

Workbench

Foundations


BC430 SAP ABAP

Dictionary


BE87 IBM Effective

RACF Administration


Becoming a

Transformational

Leader


Big Data Essentials

Bootcamp


Big Data on AWS 3 day See class name 20 $ 1,813.50

BIT100 SAP

NetWeaver

Integration

Technology

Overview


BIT400 SAP

Process Integration


BIT500 SAP Java

Process Integration


Blockchain - An

Overview for

Business Professionals


Blockchain

Architecture Training


Blockchain for

Healthcare

Professionals and

the Patient


Empowered

Blockchain (PEB)

Blockchain Security

Training


BO100 SAP

Reporting with SAP

BusinessObjects BI

Solutions for SAP Business Warehouse


80


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

BOAN10 SAP

BusinessObjects

Analysis, Edition for Microsoft Office


BOD310 SAP

BusinessObjects

Design Studio


BOD320 SAP

Design Studio 1.6

Advanced Training


BOD405 SAP

Lumira 2.0

Discovery


BOE310 SAP

BusinessObjects

Business

Intelligence

Platform -

Administration and

Security


BOE320 SAP BI

Platform - Admin

Servers (Win)


BOE330 SAP

BusinessObjects

Business

Intelligence

Platform -

Designing and

Deploying a Solution


BOID10 SAP

BusinessObjects

Information Design Tool


BOL201 SAP

Lumira 1.0


BOW310 SAP Web

Intelligence - Report

Design I


BOW320 SAP

BusinessObjects

Web Intelligence -

Advanced Report Design


81


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

BOX310 SAP

BusinessObjects

Dashboards 4.1


BPC420 SAP

Business Planning

and Consolidation


BPC430 SAP

Business Planning

and Consolidation -

Reporting and Planning


BPC440 SAP

Business Planning

and Consolidation


BQ103 IBM®

QRadar SIEM

Foundations


BQ150 IBM

Security QRadar

SIEM Administration


BQ203 IBM®

QRadar SIEM

Advanced Topics


Build a Business

Transformation

Vision with Google Cloud


Building and

Managing High

Availability

Solutions with SQL

Server 2016 and 2014


Building Successful

Work Relationships


Business Acumen

For Leaders


Business Etiquette 1 day See class name 20 $ 237.00

Business Etiquette

& Professionalism


Business Writing 1 day See class name 20 $ 237.00

82


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

BW305 SAP

Business Warehouse

Query Design and

Analysis


BW310 SAP BW -

Enterprise Data

Warehousing


BW362 SAP BW on

SAP HANA


C4C10 SAP Hybris

Cloud for Customer

Project

Implementation


CA210 SAP EDI

Interface


Camel Integration

and Development

with Red Hat Fuse

on OpenShift

(JB421VT)


CB69 IBM TCP/IP

for z/OS

Implementation Workshop


CCC Big Data

Foundation (BDF)


CCC Professional

Cloud Solutions

Architect (PCSA)


CCSE R80.20

Check Point Cyber

Security

Engineering


CE031 IBM DB2

Family

Fundamentals


CE121 IBM DB2

SQL Workshop


CE131 IBM DB2

SQL Workshop for

Experienced Users


Certified Agile

Process Owner

(CAPO)®


83


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Certified Agile

Service Manager (CASM)®


Certified Application

Security


Engineer

(CASE).NET

Certified Asset

Management

Liaison to Security

(CAML-Security)


Certified Associate

in Project

Management (CAPM)® Course


Certified Associate

in Project

Management

(CAPM)® Course - Sixth Edition


Certified Cloud

Security Professional (CCSP)


Certified Hardware

Asset Management

Professional (CHAMP)


Certified

Information Privacy

Manager (CIPM)


Certified Information

Privacy Professional (CIPP/US)



Privacy Professional

(CIPP/US) +


Privacy Manager (CIPM)


84


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student



(CIPP/US) +


Privacy Technologist (CIPT)


Certified

Information Privacy

Technologist (CIPT)



Security Manager (CISM)


Certified

Information Security

Manager® (CISM)



Systems Auditor

(CISA)



Systems Security

Professional (CISSP)



Systems Security



Certified Internet of

Things (IoT)

Practitioner


Certified IT Asset

Disposal (CITAD)


Certified IT Asset

Manager (CITAM)


Certified Mobile

Asset Management (CMAM)


Certified Software

Asset Manager

(CSAM)


CertNexus IoTPro 1 day See class name 20 $ 177.00

85


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Change

Management


Check Point Cyber

Security

Administrator (CCSA R80.10)


Check Point Cyber

Security

Administrator and

Engineering Bundle

(CCSA+CCSE R80.10)


Check Point Cyber

Security

Administrator and

Engineering Bundle

(CCSA+CCSE

R80.20)

6 fay See class name 20 $ 4,650.00

Check Point

Software - Check

Point Certified

Security Admin R80.20 (CCSA)


Check Point

Software - Check

Point Certified

Security Expert

R80.20 (CCSE)


Cisco® ACI

Operations and

Troubleshooting v3.1 (ACIOPS v3.1)


Cisco®

Administering

Cisco® Data Center

Unified Computing

System (DCUCA)


Cisco®

Administering

Cisco® Unified

Communications

Manager and Unity

Connection

(ACUCM with AUC)


86


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Administering

Cisco® Unified

Contact Center

Enterprise, Part 2 v10.0 (AUCCE2)


Cisco® Advanced

Scripting for Cisco®

Unified Contact

Center Express v11.0 (ASCCX)


Cisco® ASA

Essentials (ASAE)


Cisco® Automating

the Cisco®

Enterprise Cloud

Part 1 v1.1 (CLDAUT)


Cisco® AWS

Integration CISAWS

(OLL - Skyline)


isco® Building the

Cisco® Cloud with


Application Centric

Infrastructure v1.0

(CLDACI)

Cisco®

Communication

Manager

Administration

v11.0 (CMA)


Cisco® Configuring

BGP on Cisco® Routers v4.0 (BGP)


Cisco® Configuring

Cisco Nexus® 5000

Series Switches v3.1

(DCNX5K)


Cisco® Configuring

Cisco Nexus® 7000

Series Switches v3.0 (DCNX7K)


Cisco® Configuring

Cisco Nexus® 7000



87


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco® Configuring

Cisco Nexus® 9000

Series Switches in

ACI Mode v1.1 (DCAC9K)


Cisco® Configuring

Cisco® Data Center

Unified Computing System v3.0

(DCUCS)


Cisco® Configuring

Cisco® MDS 9000

Series Switches

(DCMDS) v3.0


Cisco® Configuring

Enterprise Networks

with Prime

Infrastructure v3.2 (CENPI)


Cisco® Configuring

the Cisco® Nexus

1000 v2.0

(DCNX1K)


Cisco® Delivering

Hybrid IT with

Cisco® CloudCenter v1.0 (CLDCTR)


Cisco® Deploying

Advanced Cisco®

Wireless LANs v1.2

(WDAWL)


Cisco® Deploying

Basic Cisco®

Wireless LANs v1.2 (WDBWL)


Cisco® Deploying

Cisco Jabber® (DCJAB)


Cisco® Deploying

Cisco Unified

Contact Center

Express Software v6.0 (UCCXD)


88


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco® Deploying

Cisco® Service

Provider Advanced

Routing v1.0

(SPADVROUTE)


Cisco® Deploying

Cisco® Service

Provider Network

Routing v1.0 (SPROUTE)


Cisco® Deploying

Cisco® Unified

Contact Center

Enterprise v11

(DUCCE)


Cisco® Deploying

Cisco® Unified

Contact Center

Enterprise v2.0 (DUCCE)


Cisco® Deploying

Cisco® Wireless

Enterprise Networks

v1.1 (WIDEPLOY)


Cisco® Designing

and Implementing

Cisco® Network

Programmability v1.0 (NPDESI)


Cisco® Designing

Cisco® Data Center

Infrastructure v6.2

(DCID)


Cisco® Designing

Cisco® Wireless

Enterprise Networks

v1.1 (WIDESIGN)


Cisco® Designing

for Cisco®

Internetwork

Solutions (DESGN) v2.1


89


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco® Designing

for Cisco®

Internetwork

Solutions v3.0 (DESGN)


Cisco® Designing

for Cisco®

Internetwork

Solutions v3.0

(DESGN)


Cisco® Designing

the Cisco® Cloud

v1.1 (CLDDES)


Cisco® Developing

with Cisco®

Network

Programmability v4.0 (NPDEV)


Cisco® Digital

Network

Architecture

Implementation

Essentials v2.0

(DNAIE)


Cisco®

FirePower200 -

Securing Networks

with Cisco

FirePower® Threat Defense NGFW


Cisco® HyperFlex™

Implementation and

Administration

(HXICA)


Cisco®

Implementing

Advanced Cisco®

ASA Security v2.1

(SASAA)


Cisco®

Implementing and

Configuring Cisco®

Identity Services Engine 2.3 (SISE)


90


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Implementing and

Configuring Cisco®

Identity Services

Engine v2.1 (SISE)


Cisco®

Implementing and

Troubleshooting the

Cisco® Cloud

Infrastructure v1.0 (CLDINF)


Cisco®

Implementing Cisco

Video Network

Devices, v.1.0, Part

1 and Part 2

(CIVND)


Cisco®

Implementing

Cisco®

Collaboration

Applications v1.0 (CAPPS)


Cisco®

Implementing

Cisco®

Collaboration

Devices v1.0

(CICD)


Cisco®

Implementing

Cisco® Data Center

Unified Computing v6.2 (DCUCI)


Cisco®

Implementing

Cisco® Data Center

Virtualization and

Automation v6.2

(DCVAI)


Cisco®

Implementing

Cisco® Edge

Network Security


Solutions v1.0

(SENSS)

91


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Implementing

Cisco® Edge

Network Security

Solutions v1.0

(SENSS)


Cisco®

Implementing

Cisco® IP Routing v2.0 (ROUTE)


Cisco®

Implementing

Cisco® IP Telephony

& Video, Part 1 v1.0 (CIPTV1)


Cisco®

Implementing


& Video,

Part 2 v1.0

(CIPTV2)


Cisco®

Implementing

Cisco® MPLS v3.0 (MPLS)


Cisco®

Implementing



Cisco®

Implementing

Cisco® Network Security v3.0 (IINS)


Cisco®

Implementing

Cisco® Quality of Service v2.5 (QOS)


Cisco®

Implementing

Cisco® Secure

Access Solutions (SISAS)


92


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Implementing

Cisco® Secure

Access Solutions

(SISAS)


Cisco®

Implementing

Cisco® Secure

Mobility Solutions v1.0 (SIMOS)


Cisco®

Implementing

Cisco® Secure

Mobility Solutions

v1.0 (SIMOS)


Cisco®

Implementing

Cisco® Service

Provider Next-

Generation Core

Network Services v1.0 (SPCORE)


Cisco®

Implementing

Cisco® Service

Provider Next-

Generation Edge

Network Services v1.0 (SPEDGE)


Cisco®

Implementing

Cisco® Switched

Networks v2.0 (SWITCH)


Cisco®

Implementing

Cisco® Threat

Control Solutions v1.5 (SITCS1)


Cisco®

Implementing

Cisco® Unified Web

and E-Mail

Interaction Manager

Enterprise v2.0 (UEIME)


93


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Implementing

Cisco® Video

Network Devices,

Part 2 v1.0 (CIVND2)


Cisco®

Implementing

Cisco® Wireless


etwork

Fundamentals v1.0

(WIFUND)

Cisco®

Implementing

Cisco® Wireless

Network

Fundamentals v1.01 (WIFUND)


Cisco®

Implementing

Cisco®Data Center

Infrastructure v6.2 (DCII)


Cisco®

Implementing Core

Cisco® ASA

Security v1.0

(SASAC)


Cisco®

Implementing Core

Cisco® ASA

Security v1.0 (SASAC)


Cisco®

Interconnecting

Cisco® Networking

Devices Accelerated v3.0 (CCNAX)


Cisco®

Interconnecting

Cisco® Networking

Devices Part 1 v3.0 (ICND1)


94


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Interconnecting

Cisco® Networking



Cisco® Introducing

Cisco® Data Center

Networking v6.2 (DCICN)


Cisco® Introducing

Cisco® Data Center

Technologies v1.0

(DCICT)


Cisco® Introducing

Cisco® Data Center


Technologies v6.2

(DCICT)

Cisco® Introducing

Cisco® Nexus 9000

Switches in NX-OS

Mode v1.0

(DCINX9K)


Cisco® Introduction

to 802.1X

Operations for

Cisco® Security

Professionals v1.0 (8021X)


Cisco® IPv6

Fundamentals,

Design and

Deployment 3.0 (IP6FD)


Cisco® Managing

Cisco® Wireless

LANs v1.2

(WMNGI)


Cisco® Managing

Industrial Networks

for Manufacturing

with Cisco®

Technologies v1.0

(IMINS2)


95


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco® SD WAN

Operation and

Deployment (ENSDW) 1.0

(ENSDW)


Cisco® Securing

Cisco® Networks

with Firepower

Next-Generation IPS

v3.0 (SSFIPS)


Cisco® Securing

Cisco® Networks

with Open Source

Snort™ (SSFSNORT)


Cisco® Securing

Cisco® Wireless

Enterprise Networks v1.1 (WISECURE)


Cisco® Securing

Email with Cisco®

Email Security


Appliance v2.1

(SESA)

Cisco® Securing the

Web with Cisco®

Web Security

Appliance (SWSA)


Cisco® SISE

Implementing and

Configuring Cisco®

Identity Services Engine v3.0


Cisco®

Troubleshooting and

Maintaining Cisco®

IP Networks v2.0 (TSHOOT)


Cisco®

Troubleshooting

Cisco® Data Center

Infrastructure v6.2

(DCIT)


96


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Cisco®

Troubleshooting

Cisco® IP

Telephony and

Video v1.0 (CTCOLLAB)


Cisco®

Troubleshooting

Cisco® Wireless

Enterprise Networks

v1.0 (WITSHOOT)


Cisco®

Troubleshooting

Cisco® Wireless Enterprise Networks

WITSHOOT v1.1


Cisco® UCS

Director Foundation v6x (UCSDF)


Cisco® Unified

Contact Center

Enterprise

Administration v11.5 (UCCE-A)


Cisco® Unified

Contact Center

Enterprise Advanced

Administration

v11.5 (UCCE-AA)


Cisco® Unity

Connection

Administration

v11.0 (UCA)


Cisco® Video

Infrastructure Implementation


CL207 IBM® Db2

11.1 Administration

Workshop for Linux


CL2X3 IBM DB2

10 for LUW - Basic

Administration for

Linux and Windows


97


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CL413 IBM DB2

for LUW

Performance Tuning

and Monitoring Workshop


CL463 IBM DB2

10.5 for LUW

Advanced Database

Administration with

DB2 BLU Acceleration


CL464 Db2 11.1

Advanced Database

Administration


CL485 IBM DB2 10

for Linux, UNIX,

and Windows

Quickstart for

Experienced Relational DBAs


CL487 IBM® Db2

11.1 Quickstart for



Cloudera

Administrator

Training for Apache

Hadoop


Cloudera Data

Analyst Training -

Using Pig, Hive, and

Impala with Hadoop


Cloudera Essentials

for Apache Hadoop


Cloudera

Introduction to


Machine Learning

with Spark ML and

MLlib

Cloudera Training

for Apache HBase


98


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CMB-310 Citrix

Virtual Apps,

Desktops and

Provisioning 7.1x

Administration (Fast Track)


CMB-310 Citrix

XenApp,

XenDesktop, and

Provisioning Services

7.1x Administration

(Fast Track)


CMW30 IBM IMS

Database

Performance and

Tuning


CMW43 IBM

Implementing IMS

Security - Web


CMW50 IBM IMS

Data Sharing


CNS-219 Citrix

ADC 12.x Traffic

Management


CNS-220 Citrix ADC

12.x Essentials

and Traffic

Management


CNS-221 Citrix

Gateway 12.x


CNS-222 Citrix ADC

12.x Essentials and Citrix Gateway


CNS-320 Citrix ADC

12.x Advanced

Concepts - Security,

Management and Optimization


CNS-420 Citrix

Networking

Assessment, Design,

and Advanced

Configuration


Coaching and

Mentoring


99


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

COBIT 5

Foundation


Communicating

Across Your

Organization


Communication

Strategies


CompTIA A+ - Part

1


CompTIA A+ - Part

2


CompTIA A+

Certification


CompTIA A+

Certification


CompTIA A+

Certification (Exams

220-901 and 220- 902)


CompTIA Advanced

Security Practitioner (CASP+)


CompTIA Cloud

Essentials

Certification


CompTIA Cloud+ 5 day See class name 20 $ 1,485.00

CompTIA Cloud+

Certification


CompTIA

Cybersecurity

Analyst (CySA+)

Certification


CompTIA IT

Fundamentals+


CompTIA IT

Fundamentals+


CompTIA Linux+

Certification


CompTIA Linux+

Certification (Exam XKO-004)


100


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CompTIA Linux+


LXO-103 and LXO- 104)


CompTIA Network+

Certification


CompTIA

Penetration Tester+

(PenTest+)

Certification


CompTIA Project+

Certification


CompTIA Security+

Certification


CompTIA Server+

Certification


Conducting

Meetings


Conflict Resolution 1 day See class name 20 $ 237.00

Constructive

Conflict

Management


Containers,

Kubernetes, and Red

Hat OpenShift

Administration (DO285)


Contemporary

Leadership in a Complex World


Continuous Delivery

Architect (CDA)™


Core Agile Project

Management

Methodologies


CP100 SAP Cloud

Platform


Creative Problem

Solving


CRISC Boot Camp 4 day See class name 20 $ 1,540.20

101


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CRISC Certified in

Risk and

Information Systems

Control


Critical Facilitation

Skills for Leaders


Crystal Reports

2011 - Level 1


Crystal Reports

2013 - Part 1


Crystal Reports

2013 - Part 2


Crystal Reports

2016 - Part 1


Crystal Reports

2016 - Part 1


Crystal Reports

2016 - Part 2


Crystal Reports

2016 - Part 2


Crystal Reports XI -

Level 1


CTX-270 Citrix

Enterprise Security

Solutions


CTX-271 Securing

Citrix Networking

and Mobility Solutions


CTX-272 Securing

Citrix Workspace Solutions


Customer Service 1 day See class name 20 $ 237.00

CV041 IBM z/OS

and DB2 Basics for

DB2 for z/OS DBA Beginners


CV320 IBM New

Functions and

Features in DB2 11

for z/OS


102


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CV722 IBM DB2 11

for z/OS Application

Programming

Workshop


CV832 IBM DB2 11

for z/OS Database

Administration

Workshop Part 1


CV842 IBM DB2 10

for z/OS Database

Administration Part 2


CV851 IBM DB2 10

for z/OS System

Administration


CWS-215 Citrix

Virtual Apps and


Desktops 7

Administration On-

Premises and In

Citrix Cloud

XD-105 Citrix

Virtual Apps and

Desktops 7.1x Help Desk Support


CXD-105 XenApp

and XenDesktop

7.1x Help Desk Support


CXD-250 Moving to

the Citrix Virtual

Apps and Desktops

Service on Citrix

Cloud


CXD-252 Moving to

the Citrix Virtual

Apps and Desktops

Service on Citrix

Cloud with Microsoft Azure


103


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CXD-303 Citrix

Virtual Apps and

Desktops 7.1x

Advanced

Management with

App Layering,

WEM and HDX


CXD-304 Citrix

Provisioning 7.1x

Administration


CXD-310 Citrix

Virtual Apps and

Desktops 7.1x Advanced

Administration


CXD-410 Citrix

Virtual Apps and

Desktops 7.1x

Assessment, Design

and Advanced

Configuration


M-202 -

Managing and

Supporting a

Mobility Solution

with Citrix XenMobile


XM-303

Deploying Enterprise

Mobility Solutions

with Citrix

Endpoint

Management


CXS-301 Citrix

XenServer 7.1

LTSR Administration


CyberSAFE 2019 1 day See class name 20 $ 177.00

CyberSAFE

Extended Edition

2017


CyberSec First

Responder: Threat

Detection and Response


104


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

CyberSec First

Responder™ (Exam

CFR-310)


Data Analysis using

Excel - Level 1 -

Report Builders


Data Analysis using

Excel 2016 – Level 1


Data Analysis using

Power BI Desktop -

Level 1 - Report Builder


Data Engineering on

Google Cloud Platform


Data Model Design

using Excel - Level

3


Data Model Design

Using Excel 2016 –

Level 2


Data Model Design

using Power BI Desktop - Level 2


Data Warehousing

on AWS


Dealing With

Challenging

Customers


Dell EMC Unity

Implementation and

Administration


Designing and

Building Big Data

Applications


DEV134

Introduction to SAP

PowerBuilder 12.5.1


Developer Training

for Spark and

Hadoop


Developing

Applications with

Google Cloud

Platform


105


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Developing on AWS 3 day See class name 20 $ 1,813.50

Developing

Successful

Interpersonal Skills


Developing

Workflow

Applications with

Red Hat JBoss BPM Suite (JB427)


Developing Yourself

as a Leader


DevOps Continuous

Delivery Architect

(CDA)™


DevOps Engineering

on AWS®


DevOps Essentials® 1 day See class name 20 $ 274.35

DevOps

Foundation®


DevOps Leader

(DOL)®


DevOps Test

Engineering (DTE)®


DevSecOps

Engineering

(DSOE)™


Discovering Your

Leadership Voice


Docker

Fundamentals +


Enterprise

Operations Bundle

DoD RMF Boot

Camp


DP-200T01

Implementing an

Azure Data Solution


DP-201T01 -

Designing an Azure

Data Solution


106


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

DS10 SAP Data

Services - Platform

and Transforms


DT225 Using IBM

InfoSphere Optim

Solutions for

Distributed

Platforms (v11.3)


DW601 IBM

BigInsights

Overview (v4.0)


DW606 IBM Open

Platform with

Apache Hadoop


DW613 IBM

BigInsights

Foundation


DW644 IBM

BigInsights

BigSheets


DW664 IBM Big

SQL for

Administrators v5.0


E2E100 SAP Root

Cause Analysis


E2E120 SAP

Technical

Monitoring in SAP

Solution Manager


E2E220 SAP Test

Management

Overview


EC Council

Certified Secure

Programmer .NET (ECSP.NET)


EC-Council Certified

Chief


Officer (C|CISO)


EC-Council

Certified Ethical

Hacker (CEH) v10.0


EC-Council

Certified Network

Defender (CND)


107


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

EC-Council

Certified Security

Analyst (ECSA) v10.0


EC-Council

Computer Hacking

Forensics

Investigator (CHFI)

v9.0


EDB358 SAP

System and

Database

Administration -

Adaptive Server

Enterprise


Effective Leadership

through Coaching


Effective

Presentations


Email Etiquette 1 day See class name 20 $ 237.00

EMC Advanced

Methods in Data

Science and Big Data Analytics


EMC Avamar

Integration and

Performance Management


EMC Avamar

Management


EMC Cloud

Infrastructure and

Services v3


EMC Data Domain

System Administration


EMC Data

Protection Advisor

Custom Reporting


EMC Data

Protection Advisor


Implementation and

Management

108


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

EMC Data Protection

Advisor

Implementation and

Management


EMC Data Science

and Big Data Analytics


EMC Data Science

and Big Data

Analytics v2


EMC Disk Library

for Mainframe (DLm) Management


EMC Isilon

Administration and

Management


EMC NetWorker

Implementation and

Management


EMC NetWorker

Integration Workshop


EMC RecoverPoint

Management


EMC SAN

Management


EMC SRM 4.x for

Storage

Administrators


EMC SRM 4.x

Maintenance


EMC VMAX All

Flash and VMAX3

Business Continuity

Management


EMC VMAX All

Flash and VMAX3

Configuration

Management


EMC VMAX All

Flash and VMAX3

Performance Workshop


109


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

EMC VNX Unified

Storage

Management (ValuePak)


EMC VPLEX

Management


EMC VxBlock

Administration and

Management


Employee

Motivation


ES05 IBM An

Introduction to the

z/OS Environment


ES07 IBM z/OS

JCL and Utilities


ES10 IBM

Fundamental System

Skills in z/OS


ES15 IBM z/OS

Facilities


ES19 IBM® Basics

of z/OS RACF

Administration


ES52 IBM z/OS

REXX

Programming

Workshop


Ethereum Training -

Blockchain

Development

Bootcamp


Evolving into the

Manager Role


EWM100 Processes

in SAP Extended

Warehouse Management -

Overview


EWM110 SAP

Basic Customizing

in SAP EWM


Excel 2007 - Level 1 1 day See class name 20 $ 177.00

110


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student



Excel 2007 – Level

4


Excel 2010 -

Dashboards


xcel 2010 - Part 1 1 day See class name 20 $

177.

00

Excel 2010 - Part 2 1 day See class name 20 $ 177.

00

Excel 2010 - Part 3 1 day See class name 20 $

177.

00


177.

00

Excel 2010 - VBA 3 day See class name 20 $

594.

00

Excel 2010 Pivot

Tables


177.

00

Excel 2010 Pivot

Tables


177.

00

Excel 2010

PivotTables and PivotCharts


354.00

Excel 2010

PowerPivot


177.00

Excel 2010

Programming with

VBA


531.00

Excel 2010

Transition from

Excel 2003


00

Excel 2013 -

Dashboards


177.

00

111


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Excel 2013 - Data

Analysis with Pivot

Tables


177.

00

Excel 2013 - Data

Analysis with Power

Pivot


00


177.00


177.00


177.00

Excel 2013

Formulas & Charts


117.00

Excel 2013

Programming with

VBA


531.00

Excel 2013 Tables,

PivotTables and

Conditional Formatting


00

Excel 2013/2016

Programming with

VBA


531.

00

Excel 2013/2016

Programming with

VBA


531.00

Excel 2016 -

Dashboards


177.00


177.00


00


00


00

112


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


177.

00

Excel 2016

Formulas & Charts


117.

00

Excel 2016 Tables,

PivotTables and



117.

00

Excel 2016/2019 -

Data Analysis with

PivotTables


90.00

Excel 2016/2019 -

Data Analysis with PivotTables


177.00

Excel 2016/2019 -

Data Analysis with

Power Pivot


90.00

Excel 2016/2019 -

Data Analysis with

Power Pivot


00


00


177.

00


00

Excellence in

Service - Advanced


00

Excellence in

Service - Basic


00

Expanding Your

Emotional

Intelligence


Extending Your

Sphere of Influence


F257 IBM®

Datacap 9.0.1 -

Datacap Navigator Configuration


113


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

F288 IBM® FileNet

Content Manager

5.2.1 -

Administration


F2900 IBM Case

Manager Essentials

(V5.3.2)


F5 Networks -

Administering BIG-

IP v12.x


F5 Networks -

Administering BIG- IP v13.x


F5 Networks -

Configuring BIG-IP

ASM - Application

Security Manager

v13.x


F5 Networks -

Configuring BIG-IP

DNS v13.x


F5 Networks -

Configuring BIG-IP

LTM - Local Traffic Manager v12.x


F5 Networks -

Configuring BIG-IP



F5 Networks -

Troubleshooting

BIG-IP LTM v13.x


F5 Networks

Configuring BIG-IP

AFM v12 -

Advanced Firewall

Manager


F5 Networks

Configuring BIG-IP

DNS v12 - Domain


Name System

(formerly GTM)

114


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

F5 Networks

Configuring BIG-IP

DNS v13 - Domain

Name System

(formerly GTM)


From Data to

Insights with Google

Cloud Platform


Fundamentals of

AWS


Get Going with

QuickBooks


Get Going with

QuickBooks 2015


Get Going With

QuickBooks 2018

for Windows


Google AdWords -

Foundation


Google AdWords:

Part 1


Google AdWords:

Part 2


Google Analytics -

Foundation


Google Cloud

Fundamentals


Google Cloud

Platform

Fundamentals - Big

Data & Machine Learning


Google Cloud

Platform

Fundamentals - Core

Infrastructure


Google Cloud

Platform

Fundamentals for AWS Professionals


Grammar Essentials 1 day See class name 20 $ 237.00

115


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

GRC300 SAP

Access Control

Implementation and

Configuration


GRC330 SAP

Process Control 10.1

- Implementation

and Configuration


GW100 SAP

Gateway - Building

OData Services


H006 IBM®

Spectrum Scale

Advanced

Administration for Linux


HA100 SAP HANA

- Introduction


HA150 SAP SQL

Basics for HANA 2 day See class name 20 $ 1,395.00

HA200 SAP HANA

- Installation &

Administration


HA215 SAP HANA

- Monitoring and

Performance

Analysis


HA240 SAP

Authorization,

Security, and

Scenarios


HA250 SAP

Migration to SAP

HANA using DMO


HA300 SAP HANA

- Implementation

and Modeling


HA350 SAP HANA

- Data Provisioning


HA360 SAP HANA

- Hands-on Lab 2 day See class name 20 $ 1,395.00

HA400 SAP ABAP

Programming for

SAP HANA


116


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

HA900 SAP HANA

Live


HABS1 SAP

Business Suite on

SAP HANA


HDI Customer

Service

Representative (HDI-CSR)


Healthcare


and Privacy

Practitioner (HCISPP)


HR110 SAP

Business Processes

in HCM Payroll


HTML5 - Content

Authoring Fundamentals


HTML5 - Content

Authoring with New

and Advanced

Features


HY400 SAP Hybris

Commerce Developer Part 1


Hyperledger

Training -

Developing on Hyperledger Fabric


Implementing and

Configuring Meraki

Technologies v1.0

(ICMT - CT)


InfoPath 2010 -

Creating InfoPath Forms


InfoPath Designer

2010 with

Sharepoint


Interpersonal Skills 1 day See class name 20 $ 237.00

117


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Introducing Python

and Web Services

Programmability for Network Engineers -

v3.0 IPWSP-NE


Introduction to .NET

Core Frameworks


Introduction to

Agile and Scrum Methodologies


Introduction to

Agile Project

Management


Introduction to

ASP.NET Core MVC


Introduction to

Cloud Computing


Introduction to

Containers,

Kubernetes, and Red

Hat OpenShift

(DO180)


Introduction to DAX

for Excel 2016

Users – Level 3


Introduction to DAX

for Excel Users - Level 4


Introduction to DAX

for Power BI

Desktop Users -

Level 3


Introduction to IBM

SPSS Modeler and

Data Science (v18.1.1)


Introduction to Java

9


Introduction to

Networking (Second Edition)


Introduction to R

Programming


118


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Introduction to

Salesforce

Administration & Configuration


Introduction to

Salesforce.com

Analytics - Building

Reports and Dashboards


Introduction to

Salesforce.com


Reports and

Dashboards


Introduction to

Salesforce.com for

Marketing


Introduction to

Salesforce.com for Service


iOS App

Development

Essentials


IoT and Blockchain

Training


IS720 IBM BigFix

Platform

Foundations


IS721 IBM® BigFix

Platform Foundations


IS730 IBM BigFix

Content

Development


IS731 IBM® BigFix

Content Development


IT Management and

Leadership

Executive

(ITMLE©) Certification


119


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

IT Management and

Leadership

Professional

(ITMLP©) Certification


ITIL® 2011

Continual Service

Improvement


ITIL® 2011

Foundation with

Case Study


ITIL® 2011

Release, Control and

Validation


ITIL® 2011 Service

Design


ITIL® 2011 Service

Operation


ITIL® 2011 Service

Strategy


ITIL® 2011 Service

Transition


ITIL® 4 Foundation 2 day See class name 20 $ 1,017.00

ITIL® Awareness 1 day See class name 20 $ 399.00

ITIL® Expert -

Managing Across

the Lifecycle

(MALC)


ITIL® Expert -

Managing Across

the Lifecycle

(MALC) (2011 Edition)


ITIL® Foundation 1 day See class name 20 $ 1,197.00

ITIL® Foundation

Certification (2011

Lifecycle Edition)


ITIL® Foundations

2011 Edition


120


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

ITIL® Intermediate

Capabilities -

Operational Support

& Analysis (2011 Edition)


ITIL® Intermediate

Capabilities -

Operational Support and Analysis


ITIL® Intermediate

Capabilities -

Planning Protection

& Optimization


ITIL® Intermediate

Capabilities -

Planning, Protection, & Optimization


ITIL® Intermediate

Capabilities -

Release Control &

Validation


ITIL® Intermediate

Capabilities -

Release, Control & Validation


ITIL® Intermediate

Capabilities - Service

Offerings & Agreements


ITIL® Intermediate

Lifecycle -

Continual Service

Improvement


ITIL® Intermediate

Lifecycle -

Continual Service

Improvement (2011 Edition)


ITIL® Intermediate

Lifecycle - Service

Design


ITIL® Intermediate

Lifecycle - Service

Design (2011 Edition)


121


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

ITIL® Intermediate

Lifecycle - Service

Operations


ITIL® Intermediate

Lifecycle - Service

Operations (2011 Edition)


ITIL® Intermediate

Lifecycle - Service Strategy


ITIL® Intermediate

Lifecycle - Service

Strategy (2011

Edition)


ITIL® Intermediate

Lifecycle - Service Transition


ITIL® Practitioner 4 day See class name 20 $ 1,170.00

ITIL® Practitioner

Certification


Java Programming

(Java SE 7)


JavaScript Essentials

with jQuery


Jboss Application

Administration II (JB348)


Keep Going with

QuickBooks


Keep Going with

QuickBooks 2015


Keep Going With

QuickBooks 2018

for Windows


KM204 IBM

InfoSphere


DataStage Essentials

(v11.5)

KM404 IBM

InfoSphere Advanced

DataStage

- Parallel

Framework (v11.5)


122


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

KM423 IBM

InfoSphere

DataStage v11.5 -

Advanced Data Processing


KM502 IBM

InfoSphere

Information Server Administration V9.1


KM650 IBM What

is New in IBM

InfoSphere Data

Integration and

Governance? V11.3


Leadership and

Influence


Leadership

Excellence for Senior Management


Lean Six Sigma

Black Belt Boot

Camp


Lean Six Sigma

Green Belt Boot

Camp


Lean Six Sigma

Green Belt Boot Camp


LX03 IBM Linux

System

Administration I -

Implementation


LX15 IBM Linux

Jumpstart for UNIX

System Administrators


LX52 IBM Linux on

Power Performance


Mac Integration

Basics 10.11


Making the Right

Decisions Under

Pressure


Managing Conflict 2 day See class name 20 $ 1,197.00

123


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Managing Remote

and Virtual Teams


Mastering JEE 7

Web Application Development


Mastering Positive

Assertiveness


MB-200 Dynamics

365 Customer

Engagement Core


MB-200T01

Dynamics 365 -

Power Platform Applications


MB-200T02

Dynamics 365 -

Power Platform Automation


MB-200T03

Dynamics 365 -

Power Platform

Integrations


MB-200T04

Dynamics 365 -

Power Platform Test

and Deploy


MB-210T01

Dynamics 365 for

Customer

Engagement for

Sales


MB-220T01

Configure settings

and core functionalit

y in Dynamics 365 for Marketing


MB-220T02 Set

Up events

and surveys in

Dynamics 365 for Marketing


MB-230T01

Dynamics 365 for

Customer


Engagement for

Customer Service

124


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

MB-240 Dynamics

365 for Field

Service


MB-240T01

Configuring

Dynamics 365 for Field Service


MB-240T02 Work

order and delivery

execution for



MB-240T03

Universal Resource

Scheduling for



MD-100 Windows

10


MD-100T01

Installing Windows

10


MD-100T02

Configuring

Windows 10


MD-100T03

Protecting Windows

10


MD-100T04

Maintaining

Windows 10


MD-101 Managing

Modern Desktops


MD-101T01

Deploying the

Modern Desktop


MD-101T02

Managing Modern

Desktops and

Devices


MD-101T03

Protecting Modern

Desktops and

Devices


125


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

MDG100 SAP

Master Data

Governance 9.0


icrosoft Office 2013

- Transition from Office 2003


Microsoft Office

2016 - Transition

from Office 2007/2010


Microsoft Office

2016: Transition



Microsoft Office

365 Online

Productivity Apps


Microsoft Power BI

- Data Analysis

Practitioner


Microsoft Power BI

Online


Microsoft Server

Fundamentals 2016


Microsoft

SharePoint 2013 -

Site Administrator


Microsoft

SharePoint 2013 -

Site Owner


Microsoft

SharePoint 2013 - Site User


Microsoft

SharePoint 2016 -

Advanced Site

Owner with

Workflow

Administration


Microsoft

SharePoint 2016 - Site Owner


Microsoft

SharePoint 2016 -

Site User


126


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


Designer 2010 -

Level 1



Designer 2010 - Level 2


Microsoft

SharePoint Designer

2013


Microsoft

SharePoint

Foundation 2010 - Level 1


Microsoft

SharePoint



Microsoft Teams 1 day See class name 20 $ 177.00

Microsoft Windows

10: Transition from Windows 7


Microsoft Windows

8 and Office 2013 -

Making the Transition


Microsoft® Office

Outlook® on the

Web


Migrating to AWS 2 day See class name 20 $ 1,209.00

MS-100 Microsoft

365 Identity and Services


MS-100T01 Office

365 Management


MS-100T02

Microsoft 365

Tenant & Service Management


MS-100T03 Identity

Management


MS-101 Microsoft

365 Mobility and

Security


127


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

MS-101T01

Microsoft 365

Security Management


MS-101T02

Microsoft 365

Compliance Management


MS-101T03

Microsoft 365 Device

Management


MS-200 Planning

and Configuring a

Messaging Platform


MS-200T01

Understanding the

Modern Messaging

Infrastructure


MS-200T02

Managing Client

Access and Mail

Flow


MS-200T03

Managing

Messaging High

Availability and Disaster Recovery


MS-201

Implementing a

Hybrid and Secure

Messaging Platform


MS-201T01

Defining a Hybrid

Messaging Strategy


MS-201T02

Managing Messaging

Security, Hygiene,

and Compliance


MS-300 Deploying

Microsoft 365

Teamwork


MS-300T01

Managing Office

365 Content Services


128


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

MS-300T02

Managing

SharePoint Online


MS-300T03

Enabling Microsoft

Teams for

Collaboration


MS-300T04

Enabling Office 365

Workloads for Collaboration


MS-301 Deploying

SharePoint Server

Hybrid


MS-301T01

Implementing

SharePoint 2019 Infrastructure


MS-301T02

Implementing

SharePoint 2019 Service Applications


MS-301T03

Implementing

SharePoint Hybrid

Scenarios


MS-301T04

Migrating to

SharePoint Online


MS-500 Microsoft

365 Security

Administrator


MS-500T01

Managing Microsoft

365 Identity and

Access


MS-500T02

Implementing

Microsoft 365 Threat Protection


MS-500T03

Implementing

Microsoft 365

Information Protection


129


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

MS-500T04

Administering

Microsoft 365 Built- in Compliance


MS-900T01

Microsoft 365

Fundamentals


Navigating The

Modern Workforce -

Diversity, Culture, Generations


NCSF Foundation 2 day See class name 20 $ 814.80

NCSF Practitioner 4 day See class name 20 $ 1,977.00

NCTA Cloud

Architecture


NCTA Cloud

Operations


NCTA Cloud

Technologies


ND900 IBM

Domino 9

Administration Fundamentals


Net App Data

ONTAP SAN

Implementation

(SANIMP)


NetApp Configuring

and Monitoring

NetApp E-Series and

EF-Series Storage

Systems (CMESERIES)


NetApp Data

ONTAP 7-Mode Administration


NetApp Portfolio -

Exploring SAN

Architectures and

Configurations (SANARCH)


130


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Networking in

Google Cloud

Platform


New Horizons

Training for AWS -

Fundamentals


New Horizons

Training for AWS - Systems Operations


Nutanix Advanced

Administration and

Performance Management V5.5


Nutanix Enterprise

Cloud

Administration v5.5


NW75 IBM TCP/IP

High Availability

Solutions for z/OS


NW79 IBM TCP/IP

for z/OS -


Diagnostics and

Debugging

O3201

Fundamentals of

IBM Watson

Explorer Deep

Analytics Edition oneWEX (V12.0.x)


OD04 IBM DB2

Web Query -

Introduction to

Reporting Functions


OE98 Introduction

to IBM i for New

Users


Office 2010 New

Features


Office 2013

Transition from

2007/2010


Office 365 - Office

Web Apps and

Collaboration for Office 2010


131


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Office 365 - Web

Apps and



Office 365 Services

for Administrators


Office 365 Web

Apps (with Skype

for Business)


OL19 IBM i System

Administration


OL52 IBM

Hardware

Management

Console (HMC) for

Power Systems with IBM i


OneNote 2010 1 day See class name 20 $ 177.00



OP25 IBM z/OS

UNIX System 5 day See class name 20 $ 3,603.75

Services

Implementation

Oracle 12c -

PL/SQL Fundamentals


Oracle 12c

Administration I


Oracle 12c

Administration II


Oracle 12c PL/SQL

Fundamentals


Oracle 12c SQL

Fundamentals


Oracle Database 11g

- Administration I


Oracle Database 11g

- PL/SQL Fundamentals


132


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Oracle Database 11g

R2 - Advanced

PL/SQL

Programming and

Tuning


Oracle Database 12c

- PL/SQL III -

Advanced

Programming &

Tuning


Oracle Database 12c

R2 - Administration Workshop Ed 3


Oracle Database 12c

R2 - Backup and

Recovery Workshop

Ed 3


Oracle WebLogic

Server 12c - Administration I


Organizational

Skills


Outlook 2007 -

Level 1 1 day See class name 20 $ 177.00

Outlook 2007 -


Outlook 2007 -

Level 3


Outlook 2010 - Part

1


Outlook 2010 - Part

1


Outlook 2010 - Part

2


Outlook 2013 - Part

1


Outlook 2013 - Part

2


Outlook 2016 - Part

1


Outlook 2016 - Part

2


Outlook 2019 - Part

1


133


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Outlook 2019 - Part

2


P8101 IBM Cognos

Planning Analyst -

Build Models

(V10.1)


P8105 IBM Cognos

8 Planning

Contributor -

Develop

Applications (V10.1)


P8252 IBM Cognos

TM1 - Design and

Develop Models

(V10.2)


P8255 IBM Cognos

TM1 - Administer

the Technical Environment (v10.2)


P8257 IBM Cognos

TM1 - Analyze and Share Data (v10.2)


P8258 IBM Cognos

TM1 - What's New

(V10.2)


P8259 IBM Cognos

TM1 - Create

Scorecards (v10.2)


P8261 IBM Cognos

TM1 - Design and

Develop Models in

Architect (V10.2)


PALO ALTO

Firewall 8 - Debug


and Troubleshoot

(PAN-311)

Palo Alto Networks®

- Firewall Essentials

- Configuration and

Management v8.1

(EDU-210)


134


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


- Firewall

Optimizing Firewall

Threat Prevention

V8.1 (EDU-214)


Palo Alto

Networks® -

Firewall

Troubleshooting

v8.1 (EDU-330)


Palo Alto

Networks® -

Panorama™

Managing Firewalls

at Scale v8.1 (EDU- 220)


Palo Alto

Networks® -

Traps™ Cloud

Service Operations

v5.0 (EDU-290)


Palo Alto

Networks® - Traps™- Deploy

and Optimize v4.2

(EDU-285)


PALO ALTO

Panorama 8 -

Manage Multiple

Firewalls (PAN-

221)


Performance

Management


PLM300 SAP

Business Processes

in Plant

Maintenance


PLM315 SAP

Maintenance

Processing -


Operational

Functions

135


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

PMI Agile Certified

Professional (PMI-

ACP)® Exam

Preparation


Power BI for Excel

2013 - Level 1 - Report Builders


Power BI for Excel

2013 - Level 2 -

Power BI Tools


Power BI for Excel

2013 - Level 3 -

Data Model

Designers


Power BI for Excel

2013 - Level 4 -

DAX Functions


Power BI for Excel

2013 - Report

Builders, Power BI

Tools, Data Model

Designers, and DAX Functions


Power BI for Excel

2016 - Report

Builders, Power BI

Tools, Data Model



Power BI for the

Cloud - Service

Reporting


Power BI Tools in

Excel - Level 2


PowerPoint 2007 -

Level 1


PowerPoint 2007 -

Level 2


PowerPoint 2010 -

Part 1


PowerPoint 2010 -

Part 2


PowerPoint 2013 -

Part 1


136


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

PowerPoint 2013 -

Part 1


PowerPoint 2013 -

Part 2


PowerPoint 2016 -

Part 1


PowerPoint 2016 -

Part 1


PowerPoint 2016 -

Part 1


PowerPoint 2016 -

Part 2 1 day See class name 20 $ 177.00

PowerPoint 2016 -


Preparing for the

Professional Cloud

Architect Examination


Preparing for the

Professional Data

Engineer Examination


Presentation Skills 1 day See class name 20 $ 237.00

PRINCE2® -

Bootcamp


PRINCE2®

Foundation


PRINCE2®

Practitioner 2 day See class name 20 $ 1,855.35

Prioritizing Your

Time Effectively


Programming -

Level 1


Project 2007 - Level

1



2



1



2


137


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Project 2010 Web

App


Project 2013 - Part 1 1 day See class name 20 $ 237.00






Project

Communications

and Stakeholder Management


Project Management

- A Guide to the

Project Management

Body of Knowledge

(PMBOK® Guide) — Sixth Edition


Project Management

Essentials


Project Management

for Senior Managers


Project Management

Fundamentals


Project Management

Professional (PMP)®

Certification

Preparation


Project Management


Certification

Preparation Course -

Sixth Edition


Project Management

Skills for Non- Project Managers


138


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Project Risk

Management


Project Scope and

Schedule

Management


Project Team

Leadership


Providing

Outstanding Customer Service


Publisher 2010 1 day See class name 20 $ 237.00


Publisher 2016/2019 1 day See class name 20 $ 237.00

Python 3 Essentials 5 day See class name 20 $ 2,097.00

Python

Programming -

Advanced


Python

Programming - Introduction


Python With Data

Science


QN171 IBM

Essentials of IBM

Rational DOORS

Next Generation,

V5.0


QQ144 IBM

Essentials of IBM

Rational Rhapsody

for Systems Engineers V8.1.1


QuickBooks 2015 -

Get Going with QuickBooks 2015


QuickBooks 2015 -

Keep Going with

QuickBooks 2015


139


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Red Hat Ansible for

Network Automation (DO457VT)


Red Hat Application

Development I -

Programming in Java EE (JB183VT)


Red Hat Application

Development II -

Implementing

Microservice

Architectures

(JB283VT)


Red Hat Automation

with Ansible and


Ansible Tower

(DO410)

Red Hat Automation

with Ansible I

(DO407)


Red Hat Automation

with Ansible II -

Ansible Tower (DO409)


Red Hat Ceph

Storage Architecture

and Administration

(CEPH125)


Red Hat Decision

Manager and Red

Hat Process

Automation

Manager 7.0 for

Business Users (JB371VT)


Red Hat Decision

Manager and Red

Hat Process

Automation Manager

7.0 for Developers (JB373VT)


140


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Red Hat Enterprise

Linux 8 New

Features for

Experienced Linux

Administrators

(RH354)


Red Hat Enterprise

Linux Diagnostics

and Troubleshooting

(RH342)


Red Hat Enterprise

Storage

Management (RH436)


Red Hat Enterprise

System Monitoring

and Performance Tuning (RH442)


Red Hat Enterprise

Virtualization

(RH318)


Red Hat JBoss

AMQ


Administration

(JB440VT)

Red Hat OpenShift

Administration I

(DO280)


Red Hat OpenShift

Administration II -

High Availability (DO380VT)


Red Hat OpenShift

Development II -

Creating

Microservices with

Red Hat OpenShift

Application

Runtimes

(DO292VT)


Red Hat OpenStack

Administration (CL210)


141


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Red Hat OpenStack

Administration I -

Core Operations for

Cloud Operators (CL110)


Red Hat OpenStack

Administration I

(CL110)


Red Hat OpenStack

Administration III (CL310VT)


Red Hat RHCE

Rapid Track Course

(RH299)


Red Hat RHCSA

Rapid Track Course

RHEL7 (RH199)


Red Hat Satellite 6

(RH403)


Red Hat Security -

Identity

Management and

Active Directory Integration (RH362)


Red Hat Security -

Linux in Physical,

Virtual, and Cloud (RH415)


Red Hat Server

Hardening (RH413)


Red Hat Storage

Server

Administration

(RH236)


Red Hat System

Administration I (RH124)


Red Hat System

Administration I

RHEL7 (RH124)


Red Hat System

Administration II (RH134)


142


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Red Hat System

Administration II

with RHCSA Exam

(RH135)


Red Hat System

Administration III (RH254)


Relational Database

Design A Practical

Approach


Relational Database

Design A Practical Approach


RS727 IBM

Configuring Projects

in IBM Rational

Team Concert V4.0


Ruckus ICX 200

Administrator Training Course


S4500 SAP

Business Processes

in SAP S/4HANA

Sourcing &

Procurement


S4600 SAP

Business Processes

in SAP S/4HANA Sales


S4F01 SAP

Financial

Accounting in SAP S/4HANA


S4F10 SAP

Business Processes in

Financial


Accounting in SAP

S/4HANA

S4H00 SAP

S/4HANA Overview


S4H01 SAP

Business Suite to

SAP S/4HANA Delta


143


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

S4H400 SAP

S/4HANA

Embedded Analytics - Overview


S4LG1 SAP

Innovative Logistics

Processes in SAP

S/4HANA

Enterprise

Management


Sales Management 1 day See class name 20 $ 237.00

Salesforce

Administration

Essentials for

Experienced Admins (ADM211)


Salesforce

Administration

Essentials for

Experienced Admins

in Lightning

Experience

(ADX211)


Salesforce

Administration

Essentials for New Admins (ADM201)


Salesforce

Administration

Essentials for New

Admins in Lightning

Experience (ADX201)


Salesforce Billing

Essentials for Sales

Cloud

Administrators

(BLG201)


Salesforce Building

Lenses, Dashboards


and Apps in Einstein

Analytics (ANC201)

144


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Salesforce

Certification

Preparation for

Administrator

(CRT101)


Salesforce

Certification

Preparation for

Advanced

Administrator

(CRT211)


Salesforce

Certification

Preparation for

Community Cloud

Consultants

(CRT271)


Salesforce

Certification

Preparation for

Pardot Consultant (CRT160)


Salesforce

Certification

Preparation for

Platform App Builder (CRT402)


Salesforce

Certification

Preparation for

Platform Developer I (CRT450)


Salesforce

Certification

Preparation for Sales

Cloud Consultant

(CRT251)


Salesforce

Certification

Preparation for

Service Cloud

Consultant (CRT261)


145


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Salesforce

Commerce

Foundational

Training (B2B101)


Salesforce

Commerce

Technical Training

(B2B201)


Salesforce Content

Builder Essentials

for the Digital Marketer (EML101)


Salesforce CPQ

Admin Essentials

for Experienced

Administrators (CPQ211)


Salesforce CPQ

Admin Essentials

for New



Salesforce

Declarative

Development for

Platform App Builders (DEV402)


Salesforce

Declarative

Development for

Platform App

Builders in

Lightning

Experience

(DEX402)


Salesforce

Developing for

Salesforce B2C

Commerce (CCD101)


Salesforce Essentials

for Marketing Cloud

Email Marketers (EEB101)


146


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


of Pardot for Digital Marketers (PDT101)


Salesforce

Fundamentals for

Business

Administration

Specialists

(BSX101)


Salesforce Get

Started with

Communities

(ADM271)


Salesforce Getting

Started with the

Salesforce.org

Nonprofit Success Pack (NPO101)


Salesforce

Implementing a

Reporting Strategy

for the Sales Cloud (STR301)


Salesforce

Implementing Field

Service Lightning

(FSL201)


Salesforce

Integrating with the

Salesforce Platform (DEX502)


Salesforce

Introduction to

Object-Oriented

Programming using

Apex on the

Lightning Platform (ADX231)


Salesforce Journey

Builder 101 (JB101)


Salesforce Lightning

Components

Implementation for

Platform Developers (DEX460)


147


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Salesforce

Managing the

Commerce Cloud

Storefront

(CCM101)


Salesforce

Marketing Cloud

Connect Essentials (MCC201)


Salesforce Mobile

and Desktop

Exploration in

Einstein Analytics

(ANC101)


Salesforce

Programmatic

Development Using

Apex and

Visualforce

(DEX450)


Salesforce

Programming

Lightning

Components (DEX601)


Salesforce Reporting

Fundamentals in

Lightning Experience (RPX101)


Salesforce Sales

Cloud

Administration -

Products, Quotes,

Orders and

Collaborative

Forecasts

(ADM251)


Salesforce Sales

Cloud Training for

Sales Managers in

Lightning

Experience (SLX201)


148


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Salesforce Sales

Cloud Training for

Sales Reps Using

Lightning (SLX101)


Salesforce Service

Cloud

Administration (ADM261)


Salesforce Social

Studio 101 (SS101)


Salesforce What’s

Possible - Salesforce

Fundamentals (STR101)


Salesforce Working

with Data and

Dashboards in

Einstein Analytics

(ANC301)


Salesforce.com -

Sales Cloud for

Sales

Representatives


Salesforce.com

Power User for Sales


SAP01 SAP

Overview


SAPBI Introduction

to SAP

BusinessObjects BI

Solutions


SAPEP SAP

Enterprise Portal -

Fundamentals


SAPFIN SAP

Financials


SAPTEC

Technology

Fundamentals for

SAP S/4HANA and

SAP Business Suite


SAPX05 SAP

SAPUI5 User

Experience Development


149


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

SCADA Security 13 day See class name 20 $ 5,072.22

SCM130 SAP ERP

Planning and

Manufacturing

Overview


SCM200 SAP

Business Processes

in Planning (SCM)


SCM210 SAP Core

Interface (CIF)


SCM212 SAP Core

Interface and Supply

Chain Integration


SCM221 SAP

Features and Functions

of

Demand Planning

(SCM APO)


SCM226 SAP

Configuration of


Demand Planning

(SCM APO)

SCM230 SAP

Supply Network

Planning (APO-

SNP)


SCM235 SAP

Planning with

Capable-to-Match

(APO CTM)


SCM241 SAP

Production Planning

in ERP for

Functional

Consultant


SCM250 SAP

Production Planning

in SAP APO


SCM310 SAP

Production Orders


SCM340 SAP

Process

Manufacturing


150


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

SCM365 SAP

Capacity Evaluation

& Leveling in ECC


SCM372 SAP

Execution Steps

(XSteps)


SCM380 SAP MII -

Manufacturing

Integration and

Intelligence

Fundamentals


SCM500 SAP

Processes in

Procurement


SCM510 SAP

Inventory

Management and Physical Inventory


SCM515 SAP

Invoice Verification


SCM520 SAP

Purchasing


SCM521 SAP

Pricing in

Purchasing


SCM525 SAP

Consumption-Based

Planning and

Forecasting


SCM540 SAP

Procurement of

Services


SCM550 SAP

Cross-Functional

Customizing in

Materials Management


SCM605 SAP Sales

Processing in SAP

ERP


SCM610 SAP

Delivery Processing

in SAP ERP


SCM611 SAP

Configuration in

Transportation


151


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

SCM615 SAP Sales

and Customer

Service


SCM630 SAP

Warehouse

Management


SCM650 SAP

Cross-Functional

Customizing in

Sales and Distribution


SCM670 SAP

Global Available-to-

Promise


SCM680 SAP

Cross-Application

Processes in ERP

MM and SD


Scrum Developer

Certified


Scrum Master 2 day See class name 20 $ 897.00

Scrum Product

Owner


SCRUMstudy Agile

Master Certified


Security

Engineering on

AWS


Security in Google

Cloud Platform


Service Integration

and Management

(SIAM) Foundation Training


Sexual Harassment

Prevention


SHRM Essentials of

HR Management


SHRM-CP/SHRM-

SCP Certification

Preparation


Six Sigma Green

Belt


152


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

SM100 SAP

Solution Manager

Configuration for

Operations


SMI310 SAP

Implementation

Projects with SAP

Solution Manager


SN71 IBM Storage

Area Networking

Fundamentals


SNV1 IBM SAN

Volume Controller

(SVC) Planning and



SQL Querying

Advanced


SQL Querying

Fundamentals


SRM 4.x

Implementation and

Management


SS84 IBM DFSMS

Implementation


SSE10 IBM

Storwize V7000

Implementation

Workshop


SSF00 IBM DS8000

Implementation


Workshop for Open

Systems

SSF10 IBM DS8000

Implementation

Workshop for

System z


SSFS1 IBM Flash

Storage Fundamentals


Strategic

Negotiation Skills


Symantec Client

Management Suite 7.6 - Administration


153


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Symantec Control

Compliance Suite

(CCS) 11.0 Administration


Symantec Data

Center Security - Server Advanced 6.0


Symantec Data Loss

Prevention 14.0 -

Administration


Symantec

Deployment

Solution 7.5 - Administration


Symantec Endpoint

Protection 12.X -

Install, Configure, And Deploy


Symantec Endpoint

Protection 12.X -

Manage And

Administer


Symantec Endpoint

Protection 14.X -

Configure And Protect


Symantec Ghost

Solution Suite 3.0 -

Administration


Symantec

Management Suite 7.6 - Implementation


Symantec PGP

Universal Server 3.2

and PGP Desktop 10.2 Administration


Symantec ProxySG

6.6 Advanced

Administration

(BCCPP)


Symantec ProxySG

6.6 Basic

Administration

(BCCPA)


154


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Symantec ProxySG

6.6 Diagnostics and

Troubleshooting


Systems Operations

on AWS


Tableau Advanced

v10.3


Tableau Desktop -

Part 1


Tableau

Fundamentals


Tableau® Desktop -

Part 1


Tableau® Desktop -

Part 1


Tableau® Desktop -

Part 2


TADM10 SAP

Netweaver AS -

Implementation and

Operation I


Team Foundation

Server 2017

Developer Foundations


Teamwork and

Team Building


TFIN50 SAP

Financial Accounting

1


The Art of Effective

Presentations


Thinking with

Critical Insight


THR80 SAP

Introduction to SAP

SuccessFactors

Academy


THR81 SAP

SuccessFactors


Employee Central

Academy

Time Management 1 day See class name 20 $ 237.00

155


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

TM023 IBM Tivoli

Monitoring 6.3

Fundamentals


TM063 IBM Tivoli

Monitoring 6.3

Advanced Administration


TM405 IBM Tivoli

Workload Scheduler

for z/OS 9.2

Scheduling and Operations


TM674 IBM Cloud

Application

Performance

Management 8.1.4 Fundamentals


TM690 IBM Tivoli

Composite

Application

Manager for

Application

Diagnostics 7.1 Usage Workshop


TR571 IBM

Maximo Asset

Management 7.5

Fundamentals


Transitioning into

Leadership for an IT Manager


TS616 IBM®

Spectrum Protect

8.1.2 Implementation and Administration


TS617 IBM

Spectrum® Protect -

Implementation and

Administration (v8.1.6)


TS626 IBM®

Spectrum Protect

8.1.4 Advanced

Administration,


156


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Tuning, and

Troubleshooting

TV355 IBM Tivoli

Monitoring 6.3 for

Implementers


TW085 IBM

Directory Server 6.4

Fundamentals


TW107 IBM Access

Manager - Platform Fundamentals


TW254 IBM

Identity Manager

Foundations


TX305 IBM Tivoli

Workload Scheduler

9.2 Operations and

Scheduling


TX315 IBM Tivoli

Workload Scheduler 9.2 Administration


TX318 IBM



TX319 IBM

Workload Scheduler

9.4 - Operations and

Scheduling


TZBI44 SAP

BusinessObjects BI

4.1 Client Tools,

Administration & Modeling - Delta


U5B5A58 IBM®

Cognos Report

Studio Authoring

Professional Reports

Fundamentals

(v10.2.2)


U5B5A59 IBM®

Cognos Report Studio

- Author Professional

Reports Advanced (V10.2.2)


157


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

U5B6070 IBM -

Essentials for IBM

Cognos Analytics

(v11.0)


Using Google G

Suite


Using Microsoft

Office Professional

2013 on Mobile

Devices


Using Microsoft

Windows 10


Using Microsoft

Windows 8


Using Microsoft

Windows 8.1


UX100 SAP Fiori -

Foundation


UX200 SAP Fiori –

System

Administration


VEEAM-VMCE

Veeam Certified

Engineer


Veritas Enterprise

Vault 12 - Discovery Accelerator


Veritas Enterprise

Vault 12.x -

Compliance

Accelerator for

Users


Visio 2016 - Part 1 1 day See class name 20 $ 237.00


Visio Professional

2010 - Level 1


Visio Professional

2010 - Level 2


Visio Professional

2013 - Part 1


Visio Professional

2013 - Part 2


158


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMCE-A Veeam

Certified Engineer -

Advanced - Design

and Optimization


VMware

AirWatch® - Bootcamp


VMware

AirWatch® -

Configure and


Deploy Integrated

Solutions

VMware

AirWatch® -

Configure and

Manage


VMware AirWatch®

- Install and Deploy

On- Premise Solutions


VMware App

Volumes™ and User

Environment Manager on Horizon


VMware Cloud™

Automation -

Design and Deploy v7.1


VMware Cloud™

on AWS - Deploy

and Manage


VMware Cloud™

Orchestration and Extensibility v7.1


VMware Horizon® -

Design and Deploy

v6.0


VMware Horizon®

7 - Design

Workshop v7.0


VMware Horizon®

7 - Install,

Configure, Manage

plus App Volumes Fast Track v7.3


159


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware Horizon®

7 - Install,

Configure, Manage

plus App Volumes Fast Track V7.7


VMware Horizon®

7 - Install,

Configure, Manage v7.3


VMware Horizon®

7 - Install,

Configure, Manage

V7.7


VMware Horizon®

7 - Skills for Public


Sector

Administrators v7.0

VMware Horizon®

7 - Troubleshooting

and Performance

Optimization v7.0


VMware NSX® -



VMware NSX® -

Install, Configure,

Manage plus

Troubleshooting and

Operations Fast

Track v6.2


VMware NSX® -

Install, Configure,

Manage plus

Troubleshooting and

Operations Fast Track V6.4


VMware NSX® -

Install, Configure,

Manage v6.2


VMware NSX® -

Install, Configure, Manage v6.4


VMware NSX® -

Microsegmentation

v6.3


160


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware NSX® -

Troubleshooting and Operations v6.4


VMware NSX® SD-

WAN by

VeloCloud™ -

Deploy and Manage


VMware NSX-T

Data Center™-

Install, Configure, Manage V2.4


VMware NSX-T™ -



VMware Site

Recovery

Manager™ - Install,



VMware vCloud

Director® - Install,

Configure, Manage

v8.20


VMware vCloud


Configure, Manage V9.x


VMware vRealize®

Automation™ -



VMware vRealize®

Automation™ -



VMware vRealize®

Automation™ -

Orchestration and Extensibility V7.x


VMware vRealize®

Log Insight™ -

Deploy and Manage

V4.7


161


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware vRealize®

Network Insight™ -

Install, Configure, Manage V3.x


VMware vRealize®

Operations

Manager™ for

Operators v6.0


VMware vRealize®

Operations™ -



VMware vRealize®

Operations™ -

Install, Configure, Manage V7


VMware vRealize®

Operations™ for

Administrators v7


VMware vSAN™ -

Deploy and Manage

plus VMware

vSAN™ -

Troubleshooting Workshop v6.6


VMware vSAN™ -

Deploy and Manage

v6.6


VMware vSAN™ -

Deploy and Manage

V6.7


VMware vSAN™ -

Production Operations V6.7


VMware vSAN™

plus VMware

vRealize®

Operations™ -

Deploy and Manage

v6.6


VMware vSphere® -

Advanced

Troubleshooting Workshop V6.7


162


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware vSphere® -

Design Workshop v6.5


VMware vSphere® -

Fast Track v6.5


VMware vSphere® -

Fast Track v6.7


VMware vSphere® -

Install, Configure and

Manage plus

Optimize and Scale

Fast Track v6.5


VMware vSphere® -

Install, Configure,

Manage plus vSAN Fast Track v6.5


VMware vSphere® -

Install, Configure,

Manage v6.5


VMware vSphere® -



VMware vSphere® -

Optimize and Scale

plus Troubleshooting Fast Track v6.5


VMware vSphere® -

Optimize and Scale

plus


Troubleshooting

Fast Track v6.7

VMware vSphere® -

Optimize and Scale

v6.5


VMware vSphere® -

Optimize and Scale

v6.7


VMware vSphere® -

Skills for Operators v6.7


VMware vSphere® -

Skills for Public

Sector

Administrators v6.7


163


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware vSphere® -

Troubleshooting

Workshop v6.0


VMware vSphere® -

Troubleshooting

Workshop v6.5


VMware vSphere® -



VMware vSphere® -

What's New v5.5 to

v6.5


VMware vSphere® -

What's New v5.5 to v6.7


VMware vSphere®

6.5 - Install,

Configure, Manage


VMware vSphere®

6.7 - Install,

Configure, Manage


VMware vSphere®

Skills for Operators

V6.7 plus vRealize

Operations for Administrators V7


VMware Workspace

ONE® - Deploy and

Manage v9.x


VMware Workspace

ONE® - Extending

Your AirWatch

Deployment to the

Digital Workspace


VMware Workspace

ONE® - Skills for

Unified Endpoint

Management Administrators


VMware Workspace

ONE® - Unified

Endpoint

Management

Bootcamp V19.x


164


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware Workspace

ONE® - Unified

Endpoint

Management for Windows 10


VMware Workspace

ONE® - Unified

Endpoint

Management

Troubleshooting V19.x


VMware Workspace

ONE®- Deploy and

Manage V19.x


VMware Workspace

ONE®- Integrating

the Digital Workspace V19.x


VMware Workspace

ONE®- Skills for

Unified Endpoint Management V19.x


Vmware® Advanced

Skills for vSphere

Professional

Workshop V6.7


VMware®

Application

Virtualization with

VMware ThinApp® v5.0


VMware® Data

Center Automation

with vRealize

Orchestrator and vSphere PowerCLI


VMware® Identity

Manager: Deploy


and Manage with

AirWatch

VMware® PKS -

Install, Configure,

Manage Workshop

v1.2


165


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware® Security

Operations for the

Software-Defined Data Center


VxRail Appliance

Administration


WA190

Administering

WebSphere

Application Server Liberty Profile V9


WA590 IBM

WebSphere

Application Server

V9 Administration


WA599 WebSphere

Application Server

V9 Administration in

a Federated Environment


WA855 IBM

WebSphere

Application Server

V8.5.5 Administration


WA880 IBM

WebSphere

Application Server

V8.5: Using

Intelligent Management


WB383 IBM

Developing Rule

Solutions in IBM

Operational

Decision Manager

V8.5


WB386 IBM

Managing Decisions

in IBM Operational

Decision Manager V8.5


WB395 IBM

Developing Rule


166


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Solutions in IBM

Operational

Decision Manager

V8.8

WB396 IBM

Managing Decisions

in IBM Operational

Decision Manager V8.7.1


WB402 IBM

Developing Rule

Solutions in IBM

Operational



WB808 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5 - I


WB812 IBM

Administration of

IBM Business

Process Manager Standard V8.5


WB813 IBM

Process Modeling

with IBM Business

Process Manager Standard V8.5.5


WB814 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5.5 - I


WB815 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5.5 - II


167


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

WB818 IBM

Process Modeling

with IBM Business

Process Manager

Standard-Adv

V8.5.6


WB819 IBM

Process

Implementing with

IBM Business

Process Manager

Standard/Adv V8.5.6 - I


WB855 IBM

Developing

Applications in IBM

Business Process

Manager Advanced V8.5 -I


WB857 IBM

Developing

Applications in IBM

Business Process

Manager Advanced

V8.5.5 - I


WB859 IBM

Developing

Applications in IBM

Business Process

Manager Advanced

V8.5.6 - I


WB860 IBM®

Developing

Applications in

IBM® Business

Process Manager -

Advanced (v8.5.7)


WB867

Administration of

IBM Business

Process Manager Advanced V8.5


168


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

WB868 IBM

Business Process

Manager V8.5

Performance and

Tuning


WB869 IBM

Business Process

Manager V8.5

Problem

Determination


WB870 IBM

Administration of

IBM Business


Process Manager

Advanced V8.5.5

WD508 Creating,

Publishing, and

Securing APIs with

IBM API Connect


WE751 IBM®

Essentials of Service

Development for

IBM® DataPower Gateway V7.5


WE761 IBM®

Administration of

IBM® DataPower

Gateway V7.6


Web Design with

HTML5 and CSS3 - Level 1


Web Design with



Web Design with



Web Design with



Web Design with

XHTML, HTML, and CSS - Level 1


Web Design with



169


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Web Design with



Windows 10 MCSA

Bootcamp


Windows 7 - Level

1


Windows 7 - Level

2


Windows 7 -

Transition From Windows XP


Windows and

Microsoft Office

Basics


Windows Server

2016 MCSA Bootcamp


WM103 IBM®

Technical

Introduction to IBM® MQ


WM153 IBM® MQ

V9 System

Administration

(using Windows for labs)


WM154 IBM® MQ

V9 System

Administration

(using Linux for labs)


WM302 IBM MQ

V8 System

Administration for

z/OS


WM312 IBM MQ

V8 Advanced

System

Administration for zOS


WM646 IBM

Integration Bus V10

System

Administration


170


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

WM676 IBM

Integration Bus V10

Application Development II


WNAI41 SAP

Information Design

Tool Delta 4.1


WNAW41 SAP

Web Intelligence

Delta 4.1


Word 2007 - Level 1 1 day See class name 20 $ 177.00



Word 2010 - Part 1 1 day See class name 20 $ 177.00













171


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

WordPress

Fundamentals


WPL47 Developing

Websites Using

IBM Web Content

Manager 8.5


WPL95 IBM

Installation &

Administration of

IBM WebSphere Portal 8.5 on Linux


Writing for the

Business

Professional


ZV06 IBM

Installing,

Configuring, and Servicing z/VM


IBM Classes 1 day See class name 20 $ 648.83





Office 365 1 day See class name 20 $ 306.43


Access 1 day See class name 20 $ 228.85


172


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


Excel 1 day See class name 20 $ 228.85



OneNote 1 day See class name 20 $ 228.85

Outlook 1 day See class name 20 $ 228.85

PowerPoint 1 day See class name 20 $ 228.85

Project 1 day See class name 20 $ 306.43


Publisher 1 day See class name 20 $ 306.43

Visio 1 day See class name 20 $ 306.43

Word 1 day See class name 20 $ 228.85

Crystal Reports 1 day See class name 20 $ 768.02

QuickBooks 1 day See class name 20 $ 612.86

173


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Adobe Classes 1 day See class name 20 $ 306.43


Dreamweaver 2 day See class name 20 $ 612.86

Flash 2 day See class name 20 $ 612.86

Illustrator 2 day See class name 20 $ 612.86

InDesign 2 day See class name 20 $ 612.86

Photoshop 2 day See class name 20 $ 612.86

Leadership and

Professional

Development

Classes




Human Resource

Management

Classes



Business Analysis

Classes



174


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


Project Management

Classes






ITIL 1 day See class name 20 $ 515.89





DevOps Institute

Clases


IAITAM Classes 2 day See class name 20 $ 1,529.39

COBIT Classes 3 day See class name 20 $ 1,849.17

175


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

Microsoft Technical

Classes






Cisco Classes 1 day See class name 20 $ 959.79





Citrix Classes 2 day See class name 20 $ 1,551.55



Amazon 1 day See class name 20 $ 602.49

176


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student



Cloudera 4 day See class name 20 $ 2,776.07

SAP 2 day See class name 20 $ 1,204.97



NCTA 5 day See class name 20 $ 2,757.53

CompTIA Classes 3 day See class name 20 $ 1,152.03


Java Classes 1 day See class name 20 $ 1,035.66




EC Council Classes 3 day See class name 20 $ 1,626.80

177


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student


ISACA 3 day See class name 20 $ 1,547.67


ISC2 5 day See class name 20 $ 2,633.76

Logical Operations

Classes



Red Hat Classes 4 day See class name 20 $ 2,966.08


VMware 2 day See class name 20 $ 1,529.39



5 day See class name 20 $ 4,166.

42 Cisco CCNAX

Bootcamp


49

Microsoft MCSA

Bootcamp


00

178


(introductory,


Max. number of

Students

Maximum

Cost ($) Per

Class for Each

Student

VMware Fast Track

Bootcamp


71

EMC Classes 1 day See class name 20 $ 926.90


80


70


60


50

Oracle Classes 5 day See class name 20 $ 2,090.

71

Six Sigma Classes 3 day See class name 20 $ 2,090.

71 5 day See class name 20 $

2,711.33

lesForce Classes 1 day See class name 20 $ 463.45


73

3 day See class name 20 $ 2,363

.60


46

5 day See class name 20 $ 3,939

.33

180

APPENDIX C-3

OFFSITE/REMOTE COST RESPONSE FORM

ONLY FOR IT TRAINING SERVICES - CATEGORY

12 All responses MUST use the format provided


intermediate, advance,

etc.)

Max. number of

Students

Maximum


Each Student

0G505 IBM

Introduction to IBM

SPSS Statistics

(v24)


0G51A Statistical

Analysis Using

IBM® SPSS Statistics (v25)


10135 Configuring,

Managing and

Troubleshooting



10174 Configuring

and Administering

Microsoft SharePoint 2010


10175 Microsoft

SharePoint 2010,

Application

Development


Designing and

Developing

Microsoft SharePoint Server

2010 Applications


Developing

Windows

Applications with

Microsoft Visual

Studio 2010


10263 Developing

Windows

Communication

Foundation

Solutions with

Microsoft Visual

Studio 2010


181

with Microsoft

Visual Studio 2010



etc.)

Max. number of

Students

Maximum


Each Student

10265 Developing

Data Access

Solutions with

Microsoft Visual

Studio 2010


10266 Programming

in C# with Microsoft

Visual Studio 2010


10267 Introduction

to Web

Development with



10534 Planning and

Designing a

Microsoft Lync

Server 2010 Solution


10550 Programming

in Visual Basic with

Microsoft® Visual

Studio® 2010


10748 Planning and

Deploying System

Center 2012



10958 Programming

Fundamentals of

Web Applications


10961 Automating

Administration with

Windows PowerShell


10962 Advanced

Automated

Administration with

Windows

PowerShell®


10964 Cloud &

Datacenter

Monitoring with

System Center Operations Manager


182

10965 IT Service

Management with

System Center Service Manager


0967 Fundamentals of

a Windows

Server®

Infrastructure


10969 Active

Directory® Services



10970 Networking



10971 Storage and

High Availability

with Windows

Server®


10972

Administering the

Web Server (IIS)

Role of Windows Server


10974 Deploying

Windows Server®


10975 Introduction

to Programming


10977 Updating Your

SQL Server Skills to



10979 Introduction

to Microsoft Azure

for IT Professionals


10981 Infrastructure

Provisioning with

System Center



10982 Supporting

and Troubleshooting Windows 10


10984 Deploying and

Managing

Office 365 Hybrid

Deployments


10985 Introduction

to SQL Databases


183

10986 Upgrading

Your Skills to SQL Server 2016


10987 Performance

Tuning and

Optimizing SQL

Databases


10988 Managing

SQL Business

Intelligence Operations


10990 Analyzing

Data with SQL

Server Reporting Services


10991

Troubleshooting

Windows Server

2016 Core Technologies


10992 Integrating

On-Premises Core



10993 Integrating

On-Premises

Identity



10994 Data Analysis

Fundamentals using Excel


10994 Data Analysis

Fundamentals using

Excel


10996 Hybrid Cloud

and Datacenter

Monitoring with

Operations

Management Suite OMS


10997 Office 365

Administration


10997 Office 365

Administration


10998 Updating

Your Skills to SQL

Server 2017


184

1R119 IBM Cognos

ICM - Building Reports (V9)


20246 Monitoring

and Operating a

Private Cloud


20247 Configuring

and Deploying a

Private Cloud


20331 Core

Solutions of

Microsoft®



20332 Advanced

Solutions of

Microsoft®



20334 Core

Solutions of

Microsoft Skype for Business 2015


20339-1 Planning

and Administering

SharePoint 2016


20339-2 Advanced

Technologies of

SharePoint 2016


20341 Core

Solutions of



20342 Advanced

Solutions of



20345-1

Administering



20345-1

Administering



20345-2 Designing

and Deploying

Microsoft Exchange

Server 2016


185

20347 Enabling and

Managing Office 365


20409 Server

Virtualization with

Windows Server

Hyper-V® and System Center



Configuring

Windows Server 2012


20411

Administering

Windows Server

2012


20412 Configuring

Advanced Windows

Server 2012 Services


20413 Designing and

Implementing a Server Infrastructure


20414 Implementing

an Advanced Server

Infrastructure


20415 Implementing

a Desktop

Infrastructure


20416 Implementing

Desktop Application Environments


20417 Upgrading

Your Skills to

MCSA Windows Server 2012


20461 Querying

Microsoft SQL

Server®


20462

Administering

Microsoft® SQL

Server® 2014 Databases


20463 Implementing

a Data Warehouse

with Microsoft® SQL Server® 2014


186

20464 Developing

Microsoft® SQL

Server 2014® Databases


20465 Designing

Solutions for

Microsoft SQL

Server 2014


20466 Implementing

Data Models and

Reports with



20467 Designing

Business

Intelligence

Solutions with

Microsoft SQL

Server 2014


20480 Programming

in HTML5 with JavaScript and CSS3


20481 Essentials of

Developing

Windows® Metro

Style Apps Using

HTML5 and

JavaScript


20482 Advanced

Windows® Store

App Development

Using HTML5 and JavaScript


20483C

Programming in C#


20484 Essentials of

Developing

Windows® Store Apps Using C#


20485 Advanced

Windows® Store

App Development Using C#


20486 Developing

ASP.NET Core

MVC Web

Applications


187

20486 Developing

ASP.NET Core MVC Web Applications


20486 Developing

ASP.NET MVC 5 Web Applications


20487 Developing

Windows Azure and

Web Services


20488 Developing

Microsoft®

SharePoint® 2013 Core Solutions


20489 Developing

Microsoft®

SharePoint® 2013 Advanced Solutions


20537 Configuring

and Operating a

Hybrid Cloud with



20537 Configuring

and Operating a

Hybrid Cloud with

Microsoft Azure

Stack


20687 Configuring

Windows 8.1


20688 Supporting

Windows 8.1 5 day See class name 20 $ 1,785.00

20689 Upgrading

Your Skills to MCSA Windows® 8


20694 Virtualizing

Enterprise Desktops

and Apps


20695 Deploying

Windows Desktops

and Enterprise Applications


20697-1

Implementing and

Managing Windows 10


0697-1

Implementing and

Managing Windows

10


188

20697-2 Deploying and

Managing Windows

10 Using Enterprise Services



Configuring Windows 10


20703-1

Administering

System Center



20703-2 Integrating

Cloud Services with

System Center

Configuration

Manager


20703-2 Integrating

MDM and Cloud

Services with

System Center



20740 Installation,

Storage, and

Compute with

Windows Server 2016


20741 Networking

with Windows

Server 2016


20741 Networking

with Windows Server 2016


20742 Identity with

Windows Server

2016


20743 Upgrading

Your Skills to

Windows Server 2016 MCSA


20744 Securing

Windows Server

2016


189

20745B

Implementing a

Software-Defined

DataCenter Using

System Center

Virtual Machine

Manager


20761 Querying

Data with Transact SQL


20762 Developing

SQL Databases


20764

Administering a

SQL Database

Infrastructure


20765 Provisioning

SQL Databases


20767 Implementing

a SQL Data Warehouse


20768 Developing

SQL Data Models


20773 Analyzing

Big Data with Microsoft R


20774 Perform Cloud

Data Science with

Azure Machine Learning


20775 Performing

Data Engineering on

Microsoft HD

Insight


20776 Performing

Big Data

Engineering on

Microsoft Cloud Services


20778 Analyzing

Data with Power BI


20779 Analyzing

Data with Excel


40032 Networking

and Security Fundamentals


190

40033 Windows

Operating System

and Windows Server

Fundamentals


40044 Search

Advertising with Bing Ads


40045 Microsoft®

SQL Server® for

Oracle DBAs


40074 Microsoft®

SQL Server® 2014

for Oracle DBAs


40349 Windows

Operating System

Fundamentals


40349 Windows

Operating System

Fundamentals


40361 Software

Development Fundamentals


40364 Database

Administration

Fundamentals


40365 Windows

Server

Administration

Fundamentals


40366 Networking

Fundamentals


40367 Security

Fundamentals


40368 Mobility &

Devices Fundamentals


40369 Cloud

Fundamentals


40375 HTML5

Application

Development

Fundamentals


40390 Microsoft

Azure for AWS Experts


40409 Deploying

Voice Workloads

for Skype for

Business Online and

Server 2015


191

50255 Managing

Windows



50255 Managing

Windows



50292B

Implementing and

Administering

Windows 7 in the Enterprise (HV)


50331 Windows

Client, Enterprise

Desktop Support

Technician


50331 Windows

Client, Enterprise



50331 Windows

Client, Enterprise



50352 SharePoint

2010 Overview for

End Users


50413 Mastering



50465A

Performance Point

2010 Designing and

Implementing

Scorecards and Dashboards


50482 Maximizing

PivotTable Using

Microsoft Excel 2007



Configuring System

Center 2012 Operations Manager


55005 Microsoft

Report Builder 3.0

with SQL 2008R2,

SQL 2012, and SQL

2014


192

55006 System

Center Operations Manager 2012


55007 System

Center 2012

Orchestrator


55009 System

Center Service

Manager 2012


55021 Configuring

and Administering Hyper-V in


Windows Server

2012

55024 Cloud

Computing

Essentials


55028 SharePoint

2013 Power User


55031 SharePoint

2013 End User


55033 SharePoint

2013 Site Collection

and Site

Administration


55035 Microsoft

SharePoint Server

2013 for the Site Owner/Power User


55048 - No-Code

SharePoint 2013-

2016 Workflows

With SharePoint

Designer 2013


55049 PowerPivot,

Power View and

SharePoint 2013

Business

Intelligence Center for Analysts


55052 SharePoint

2013 End User

Level II


55054 Mastering

Microsoft Project

2013


55063 Advanced

SharePoint 2013

Business

Intelligence


193

55066 PowerShell

for SharePoint Administrators


55069 PowerShell

for SQL Server

Administrators


55073 Master Data

Services, Data

Quality Services

with SQL 2012- 2014 and Excel


55078 Mobile Device

Management


55081 Basic

SharePoint Server

2013 Branding


55108 Discovering

the Power of Excel

2010-2013

PowerPivot Data

Analytic Expressions (DAX)


55122 Microsoft

SharePoint 2013

Search

Administration


55123 Writing

Reports with Report



55128 Writing

Reports with Report



55133 PowerShell

for System Center

Configuration

Manager Administrators


55157 SharePoint

2016 Business

Intelligence


55164 Quick

Powerful Graphics

with Power View,

PowerPivot, Power Query, Power Map,

and Power BI


194

55170 Writing

Reports with Report



55172 Managing

Development

Projects with Team



55187 Linux System

Administration


55187 Linux System

Administration


55197 Microsoft

SharePoint Server

2016 for the Site

Owner/Power User


55198 Microsoft

SharePoint Server

Content Management

for SharePoint 2013

and 2016


55202 PowerShell

5.0 and Desired

State Configuration


55204 Writing

Reports with Report



55205 Mastering



55215 SharePoint

Online Power User


552241 Microsoft

Azure Big Data

Analytics Solutions


552242

Operationalize Cloud

Analytics

Solutions with

Microsoft Azure


55232 Writing

Analytical Queries

for Business Intelligence


195

55234 SharePoint

2016 Site Collections

and Site

Owner

Administration


55238 SharePoint

Online for Administrators


55242 Microsoft

Dynamics 365

Customization and

Configuration


55246 SQL Always

On High

Availability with

SQL 2016


196

55247 Designing and

Implementing

Cloud Data Platform

Solutions


55249 Developing

with the SharePoint Framework


55250 Introduction

to Microsoft

Dynamics 365


55251 SharePoint

2016 Site Owner


55252 Introduction

to SharePoint 2016


55265 Microsoft®

PowerApps


55267 Mastering

Angular


55268 Microsoft

Flow


6C03 IBM Sterling

Connect - Direct for

Windows V4.7

Fundamentals


6F87 IBM Sterling

B2B Integrator - Fundamentals


6T225 IBM

Programming

Essentials for IBM

WebSphere Commerce

V7 Customization


6T226 IBM

Advanced

Programming

Topics for IBM

WebSphere

Commerce V7

Customization


6T231 IBM

WebSphere

Commerce V7

Management Center

Functionality for

Feature Pack 5


6T836 IBM Sterling

Call Center and


197

Sterling Store

Administration

6T841 IBM Sterling

Field Sales -

Administer Sterling

Field Sales


6T853 IBM Sterling

Configurator Visual

Modeler Fundamentals


80293 Service

Scheduling in

Microsoft Dynamics CRM 2011


80307 Enterprise

Portal Development

in Microsoft Dynamics AX 2012


80308 Procurement


AX 2012


80310 LEAN

Manufacturing in

Microsoft Dynamics

AX 2012


80312 Development

III in Microsoft

Dynamics AX 2012


80313 Development

IV in Microsoft Dynamics AX 2012


80314 Discrete

Manufacturing

Basics in Microsoft Dynamics AX 2012


80315 Discrete

Manufacturing

Advanced in



80318 Reporting in

Microsoft Dynamics

AX 2012


80338 Microsoft

Dynamics AX 2012

Public Sector -

Financials


80414 Service

Management in


198

Microsoft Dynamics

AX 2012

80416 Application

Integration

Framework and

Services in

Microsoft

Dynamics® AX

2012


80419

Manufacturing

Execution Systems

(MES) in Microsoft Dynamics AX 2012


80421 Sales and

Marketing in



80422 Intercompany

Setup and Order

Processing in



80423 Master

Planning in Microsoft

Dynamics AX 2012


80442 Introduction

to Microsoft

Dynamics CRM 2011


80450 Delivering

Microsoft

Dynamics®

Solutions with Sure Step


80537 Retail in

Brick and Mortar

Stores - Installation

and Configuration

for Microsoft



80538 Human

Resource

Management in

Microsoft

Dynamics® AX

2012 R2


199

80539 Installation

and Deployment in

Microsoft

Dynamics® CRM 2013


80541 Payroll in

Microsoft



80542

Customization and

Configuration in

Microsoft

Dynamics® CRM 2013


80544 Warehouse

Management System

in Microsoft



80545 Customer


Dynamics CRM 2013


80546 Sales

Management in

Microsoft

Dynamics® CRM 2013


80583 Retail in

eCommerce Stores -

Installation and

Configuration for

Microsoft



80584 Retail in

eCommerce Stores -

Development and

Customization for

Microsoft



80729

Customization and

Configuration for

Dynamics CRM

2016


80736 Microsoft

Dynamics CRM


200

2016 Online

Deployment

80802 Sales

Management in

Microsoft Dynamics

CRM 2016 Update 1


80887 Customer


Dynamics CRM 2016 Update 1


8671 Bank

Reconciliation in



8811 Foundation I in

Microsoft Dynamics

GP 10.0


8812 General Ledger

in Microsoft Dynamics GP 10.0


8816 Inventory

Control in Microsoft

Dynamics GP 10.0


8819 Payables

Management I in

Microsoft Dynamics 8482; GP 10.0


8823 Receivables

Management I in



8824 Sales Order

Processing in



8913B Applications


CRM 4.0


8969A Extending

Microsoft Dynamics

CRM 4.0


8G100 IBM

Guardium (V10)

Foundations


9D47 IBM

Fundamentals of the

IBM Cúram SPM

Platform for Business

Analysts 6.0.5


201

A007 Introduction

to IBM SPSS

Modeler and Data

Mining (v18)


AC010 SAP

Business Processes

in Financial

Accounting


AC200 SAP Basics

of Customzing for

FInancial

Accounting -

General Ledger,

Accounts

Receivable, and Accounts Payable


AC305 SAP Asset

Accounting


Access 2007 - Level

1


Access 2007 - Level

2


Access 2007 - Level

3


Access 2010 - Level

3




Access 2010





Access 2013

Programming with

VBA


Access 2013/2016





202

Accomplishing the

Results You Want


Accounting

Essentials


ACT200 SAP Agile

Project Delivery


ADM100 SAP AS

ABAP - Administration


ADM800 SAP AS

Java -

Administration


ADM940 SAP AS

ABAP - Authorization Concept


Administering Team



Adobe Acrobat Pro

DC - Advanced


Adobe Acrobat Pro

DC - Introduction


Adobe Acrobat XI -

Part 1


Adobe Acrobat XI -

Part 2


Adobe Acrobat XI

Pro - Part 1


Adobe Acrobat XI

Pro - Part 2


Adobe Captivate

2017 - Beyond The Essentials


Adobe Captivate



Adobe Captivate

2019 - Beyond The

Essentials


Adobe Captivate



Adobe Captivate 8 -

The Essentials


Adobe Captivate 9 -

Beyond the

Essentials


203

Adobe Captivate 9 -

The Essentials


Adobe

Dreamweaver CC -

Part 1


Adobe

Dreamweaver CC -

Part 2


Adobe Dreamweaver

CS6 - Part 1


Adobe

Dreamweaver CS6 -

Part 2


Adobe Flash CC -

Part 1


Adobe Flash CC -

Part 2


Adobe Flash CC -

Part 2


Adobe Illustrator

CC - Part 1


Adobe Illustrator

CC - Part 2


Adobe Illustrator

CC (2018) - Part 2


Adobe Illustrator

CC (2019) - Part 1


Adobe Illustrator

CC (2019) - Part 2


Adobe InDesign CC

- Part 1


Adobe InDesign CC

- Part 2 2 day See class name 20 $ 474.00

Adobe InDesign CC

(2018) - Part 1


Adobe InDesign CC

(2019) - Part 1


Adobe InDesign CC

(2019) - Part 2


Adobe InDesign

CS6 - Part 1


Adobe InDesign

CS6 - Part 2


Adobe Photoshop

CC - Part 1


204

Adobe Photoshop

CC - Part 2


Adobe Photoshop

CC (2018) - Part 1


Adobe Photoshop

CC (2018) - Part 2


Adobe Photoshop

CC 2019 – Part 1


Adobe Photoshop

CC 2019 – Part 2


Adobe Photoshop

CS6 - Part 1


Adobe Photoshop

CS6 - Part 2


Adobe Premiere Pro

CC


Advanced

Architecting on AWS


Advanced

Communication

Skills


Advanced Java 8

Programming


Advanced Java 9 4 day See class name 20 $ 1,677.60

Agile Essentials 1 day See class name 20 $ 237.00

Agile Project

Management Methodologies


AI-100T01

Designing and

Implementing an

Azure AI Solution


AN10 IBM AIX

Basics


AN110 IBM Power

Systems for AIX I -

LPAR Configuration

and Planning


AN12 IBM Power

Systems for AIX II -

AIX Implementation

and Administration


AN14 IBM AIX

Jumpstart for UNIX

Professionals


205

AN15 IBM Power

Systems for AIX III

- Advanced

Administration and

Problem Determination


AN220 IBM AIX

Network Installation

Management -

Concepts and

Configuration


AN30 IBM Power

Systems for AIX -

Virtualization I -

Implementing Virtualization


AN31 IBM Power

Systems for AIX -

Virtualization II -

Advanced

PowerVM and

Performance


AN510 IBM Power

Systems for AIX IV

- Performance

Management


AN610 IBM

PowerHA 7

Planning,

Implementing,

Customizing and Administration


Android Studio

Development

Essentials


Angular 6 Essentials 2 day See class name 20 $ 1,197.00

Apple - Mac iWorks

- Keynote


Apple - Mac OS X

Support Essentials


Application

Lifecycle

Management Using Visual Studio 2017


Applying Project

Management

(PMP)® Methodology


206

Architecting on

AWS


Architecting with

Google Cloud

Platform - Design

and Process


Architecting with

Google Cloud

Platform - Infrastructure


Aruba Networks® -

AirWave Wireless

Management Suite

Installation,

Configuration And

Use 8.2, Rev. 16.41 (AICU)


Aruba Networks® -

Aruba Switching

Fundamentals For

Mobility, Rev. 16.41 (ASFM)


Aruba Networks® -

Clear Pass Essentials

Course V6.5 - Rev.

16.41 (CPE)


Aruba Networks® -

Implementing Aruba

Wireless LAN V8 (IAW)


Aruba Networks® -

Scalable WLAN

Design And

Implementation V8 (SWDI)


AS06 IBM RPG IV

Programming

Fundamentals Workshop for IBM i


AS10 IBM RPG IV

Programming

Advanced Workshop

for IBM i


AS24 IBM System

Operator Workshop for IBM i


AS27 IBM

Advanced System


207

Operator Workshop

for IBM i

AS28 IBM BRMS

for IBM i


AS5E IBM

PowerVM on IBM i

- I - Implementing

Virtualization and

LPAR


AutoCAD Level 1 -

Essentials


AWS Advanced

Solutions Architect


AWS Business

Essentials


AWS Certified

Solutions Architect - Associate exam


AWS DevOps

Engineer


AWS Solutions

Architect


AWS SysOps

Administrator


AWS Technical

Essentials


AZ-100 Azure

Administrator,

Deployment


AZ-100T01 Manage

Subscriptions and Resources


AZ-100T02

Implementing and

Managing Storage


AZ-100T03

Deploying and

Managing Virtual

Machine


AZ-100T04

Configuring and

Managing Virtual Networks


AZ-100T05 Manage

Identities


AZ-101 Azure

Administrator,


208

Integration and

Security

AZ-101T01 Migrate

Servers to Azure


AZ-101T02

Implementing and

Managing Application Services


AZ-101T03

Implement Advanced

Virtual Networking


AZ-101T04 Secure

Identities


AZ-103T00 -

Microsoft Azure

Administrator


AZ-200 Azure

Developer Core

Solutions


AZ-201 Azure

Developer Advanced Solutions


AZ-203 Developing

Solutions for

Microsoft Azure


AZ-203T01 Develop

Azure Infrastructure

as a Service Compute Solutions


AZ-203T02 Develop

Azure Platform as a

Service Compute Solutions


AZ-203T03 Develop

for Azure Storage


AZ-203T04

Implement Azure

Security


AZ-203T05

Monitor,

Troubleshoot, and

Optimize Azure Solutions


AZ-203T06 Connect

to and Consume

Azure Services and

Third-Party Services


209

AZ-300 Azure

Architect

Technologies


AZ-300T01

Deploying and

Configuring Infrastructure


AZ-300T02

Implementing

Workloads and Security


AZ-300T03

Understanding Cloud

Architect Technology Solutions


AZ-300T04

Creating and

Deploying Apps


AZ-300T06

Developing for the

Cloud


AZ-301 Azure

Solutions Architect -

Design


AZ-301T01

Designing Identity

and Security


AZ-301T02

Designing a Data

Platform Solution


AZ-301T03

Designing for

Deployment,

Migration, and

Integration


AZ-301T04

Designing an

Infrastructure Strategy


AZ-400 Azure

DevOps Engineer


AZ-400T01

Implementing

DevOps

Development

Processes


AZ-400T02

Implementing


210

Continuous

Integration

AZ-400T03

Implementing

Continuous Delivery


AZ-400T04

Implementing

Dependency Management


AZ-400T05

Implementing

Application Infrastructure


AZ-400T06

Implementing

Continuous

Feedback


AZ-400T07

Designing a DevOps

Strategy


AZ-500T00

Microsoft Azure

Security Technologies


AZ-900T01

Microsoft Azure

Fundamentals


B5280 IBM Cognos

Data Manager - Build

Data Marts with

Enterprise Data (V10.2)


B6008 Overview of

IBM Cognos Analytics (v11.0)


B6052 IBM Cognos

Framework Manager

- Design Metadata

Models (v11.0)


B6055 IBM Cognos

Analytics -

Enterprise

Administration (v11.0)


B6058 IBM Cognos

Analytics - Author

Reports

Fundamentals

(v11.0)


211

B6059 IBM Cognos

Analytics - Author

Reports Advanced

(v11.0)


B6061 IBM Cognos

Analytics - Author

Reports with

Multidimensional Data (V11.0)


B6063 IBM Cognos

Cube Designer -

Design Dynamic

Cubes (v11.0)


B6098 IBM Cognos

Analytics - Author

Active Reports (v11.0)


B6152 IBM Cognos

Framework Manager

- Design Metadata

Models v11.0.x


B6155 IBM Cognos

Analytics -

Enterprise

Administration (v11.0.x)


B6158 IBM Cognos

Analytics - Author

Reports

Fundamentals

(v11.0.x)


B6159 IBM Cognos

Analytics - Author

Reports Advanced (v11.0.x)


B6252 IBM Cognos

Framework

Manager: Design

Metadata Models v11.1.x


B6255 IBM Cognos

Analytics -

Enterprise

Administration (V11.1.x)


B6258 IBM®

Cognos Analytics -

Author Reports

Fundamentals V11.1.x


212

BA01 - Business

Analysis Essentials


BA02 - Strategic

Business Analysis


BA03 - Writing

Effective Business

Cases


BA04 - Eliciting and

Writing Effective Requirements


BA05 - Process

Modeling Using

BPMN


BA06 - Managing

and Communicating

Requirements for Projects


BA07 -

Implementing an

Agile Project


BA08 - Agile for

Business Analysts


BA09 - Managing

Requirements for SharePoint Projects


BA10 -

Understanding Root

Cause Analysis


BA17 - Advanced

Root Cause Analysis


BA19 - User

Acceptance Testing

(UAT) for Business Analysts


BA20 - Business

Process

Improvement


BA26 -

Requirements

Elicitation


BA27 - Writing and

Managing Effective

Requirements


BA28 -

Requirements

Analysis and Use Cases


BA29 - User

Acceptance Testing


213

for Business

Analysts

BA30 – Foundations

of Business Analysis


BACP02 - Certified

Business Analysis

Professional

(CBAP®) Exam

Preparation


BC100 SAP

Introduction to

Programming with ABAP


BC400 SAP ABAP

Workbench

Foundations


BC430 SAP ABAP

Dictionary


BE87 IBM Effective

RACF Administration


Becoming a

Transformational

Leader


Big Data Essentials

Bootcamp


Big Data on AWS 3 day See class name 20 $ 1,813.50

BIT100 SAP

NetWeaver

Integration

Technology

Overview


BIT400 SAP

Process Integration


BIT500 SAP Java

Process Integration


Blockchain - An

Overview for

Business Professionals


Blockchain

Architecture Training


Blockchain for

Healthcare

Professionals and

the Patient


214

Empowered

Blockchain (PEB)

Blockchain Security

Training


BO100 SAP

Reporting with SAP

BusinessObjects BI

Solutions for SAP Business Warehouse


BOAN10 SAP

BusinessObjects

Analysis, Edition for Microsoft Office


BOD310 SAP

BusinessObjects

Design Studio


BOD320 SAP

Design Studio 1.6

Advanced Training


BOD405 SAP

Lumira 2.0

Discovery


BOE310 SAP

BusinessObjects

Business

Intelligence

Platform -

Administration and

Security


BOE320 SAP BI

Platform - Admin

Servers (Win)


BOE330 SAP

BusinessObjects

Business

Intelligence

Platform -

Designing and

Deploying a Solution


BOID10 SAP

BusinessObjects

Information Design Tool


BOL201 SAP

Lumira 1.0


BOW310 SAP Web

Intelligence - Report

Design I


215

BOW320 SAP

BusinessObjects

Web Intelligence -

Advanced Report Design


BOX310 SAP

BusinessObjects

Dashboards 4.1


BPC420 SAP

Business Planning

and Consolidation


BPC430 SAP

Business Planning

and Consolidation -

Reporting and Planning


BPC440 SAP

Business Planning

and Consolidation


BQ103 IBM®

QRadar SIEM

Foundations


BQ150 IBM

Security QRadar

SIEM Administration


BQ203 IBM®

QRadar SIEM

Advanced Topics


Build a Business

Transformation

Vision with Google Cloud


Building and

Managing High

Availability

Solutions with SQL

Server 2016 and 2014


Building Successful

Work Relationships


Business Acumen

For Leaders


Business Etiquette 1 day See class name 20 $ 237.00

Business Etiquette

& Professionalism


Business Writing 1 day See class name 20 $ 237.00

216

BW305 SAP

Business Warehouse

Query Design and

Analysis


BW310 SAP BW -

Enterprise Data

Warehousing


BW362 SAP BW on

SAP HANA


C4C10 SAP Hybris

Cloud for Customer

Project

Implementation


CA210 SAP EDI

Interface


Camel Integration

and Development

with Red Hat Fuse

on OpenShift

(JB421VT)


CB69 IBM TCP/IP

for z/OS



CCC Big Data

Foundation (BDF)


CCC Professional

Cloud Solutions

Architect (PCSA)


CCSE R80.20

Check Point Cyber

Security

Engineering


CE031 IBM DB2

Family

Fundamentals


CE121 IBM DB2

SQL Workshop


CE131 IBM DB2

SQL Workshop for

Experienced Users


Certified Agile

Process Owner

(CAPO)®


Certified Agile

Service Manager (CASM)®


Certified Application

Security


217

Engineer

(CASE).NET

Certified Asset

Management

Liaison to Security

(CAML-Security)


Certified Associate

in Project

Management (CAPM)® Course


Certified Associate

in Project

Management

(CAPM)® Course - Sixth Edition


Certified Cloud

Security Professional (CCSP)


Certified Hardware

Asset Management

Professional (CHAMP)


Certified

Information Privacy

Manager (CIPM)



Privacy Professional (CIPP/US)




(CIPP/US) +


Privacy Manager (CIPM)




(CIPP/US) +


Privacy Technologist (CIPT)


Certified

Information Privacy

Technologist (CIPT)



Security Manager (CISM)


218

Certified


Manager® (CISM)



Systems Auditor

(CISA)



Systems Security




Systems Security



Certified Internet of

Things (IoT)

Practitioner


Certified IT Asset

Disposal (CITAD)


Certified IT Asset

Manager (CITAM)


Certified Mobile

Asset Management (CMAM)


Certified Software

Asset Manager

(CSAM)


CertNexus IoTPro 1 day See class name 20 $ 177.00

Change

Management


Check Point Cyber

Security

Administrator (CCSA R80.10)


Check Point Cyber

Security

Administrator and

Engineering Bundle

(CCSA+CCSE R80.10)


Check Point Cyber

Security

Administrator and

Engineering Bundle

(CCSA+CCSE

R80.20)

6 fay See class name 20 $ 4,650.00

219

Check Point

Software - Check

Point Certified

Security Admin R80.20 (CCSA)


Check Point

Software - Check

Point Certified

Security Expert

R80.20 (CCSE)


Cisco® ACI

Operations and

Troubleshooting v3.1 (ACIOPS v3.1)


Cisco®

Administering

Cisco® Data Center

Unified Computing

System (DCUCA)


Cisco®

Administering

Cisco® Unified

Communications

Manager and Unity

Connection

(ACUCM with AUC)


Cisco®

Administering

Cisco® Unified

Contact Center

Enterprise, Part 2 v10.0 (AUCCE2)


Cisco® Advanced

Scripting for Cisco®

Unified Contact

Center Express v11.0 (ASCCX)


Cisco® ASA

Essentials (ASAE)


Cisco® Automating

the Cisco®

Enterprise Cloud

Part 1 v1.1 (CLDAUT)


Cisco® AWS

Integration CISAWS

(OLL - Skyline)


Cisco® Building the

Cisco® Cloud with


220

Application Centric

Infrastructure v1.0

(CLDACI)

Cisco®

Communication

Manager

Administration

v11.0 (CMA)


Cisco® Configuring

BGP on Cisco® Routers v4.0 (BGP)


Cisco® Configuring

Cisco Nexus® 5000

Series Switches v3.1

(DCNX5K)


Cisco® Configuring

Cisco Nexus® 7000



Cisco® Configuring

Cisco Nexus® 7000



Cisco® Configuring

Cisco Nexus® 9000

Series Switches in

ACI Mode v1.1 (DCAC9K)


Cisco® Configuring

Cisco® Data Center

Unified Computing System v3.0

(DCUCS)


Cisco® Configuring

Cisco® MDS 9000

Series Switches

(DCMDS) v3.0


Cisco® Configuring

Enterprise Networks

with Prime

Infrastructure v3.2 (CENPI)


Cisco® Configuring

the Cisco® Nexus

1000 v2.0

(DCNX1K)


Cisco® Delivering

Hybrid IT with

Cisco® CloudCenter v1.0 (CLDCTR)


221

Cisco® Deploying

Advanced Cisco®

Wireless LANs v1.2

(WDAWL)


Cisco® Deploying

Basic Cisco®

Wireless LANs v1.2 (WDBWL)


Cisco® Deploying

Cisco Jabber® (DCJAB)


Cisco® Deploying

Cisco Unified

Contact Center

Express Software v6.0 (UCCXD)


Cisco® Deploying

Cisco® Service

Provider Advanced

Routing v1.0

(SPADVROUTE)


Cisco® Deploying

Cisco® Service

Provider Network

Routing v1.0 (SPROUTE)


Cisco® Deploying

Cisco® Unified

Contact Center

Enterprise v11

(DUCCE)


Cisco® Deploying

Cisco® Unified

Contact Center

Enterprise v2.0 (DUCCE)


Cisco® Deploying

Cisco® Wireless

Enterprise Networks

v1.1 (WIDEPLOY)


Cisco® Designing

and Implementing

Cisco® Network

Programmability v1.0 (NPDESI)


Cisco® Designing

Cisco® Data Center

Infrastructure v6.2

(DCID)


222

Cisco® Designing

Cisco® Wireless

Enterprise Networks

v1.1 (WIDESIGN)


Cisco® Designing

for Cisco®

Internetwork

Solutions (DESGN) v2.1


Cisco® Designing

for Cisco®

Internetwork

Solutions v3.0 (DESGN)


Cisco® Designing

for Cisco®

Internetwork

Solutions v3.0

(DESGN)


Cisco® Designing

the Cisco® Cloud

v1.1 (CLDDES)


Cisco® Developing

with Cisco®

Network

Programmability v4.0 (NPDEV)


Cisco® Digital

Network

Architecture

Implementation

Essentials v2.0

(DNAIE)


Cisco®

FirePower200 -

Securing Networks

with Cisco

FirePower® Threat Defense NGFW


Cisco® HyperFlex™

Implementation and

Administration

(HXICA)


Cisco®

Implementing

Advanced Cisco®

ASA Security v2.1

(SASAA)


223

Cisco®

Implementing and

Configuring Cisco®

Identity Services Engine 2.3 (SISE)


Cisco®

Implementing and

Configuring Cisco®

Identity Services

Engine v2.1 (SISE)


Cisco®

Implementing and

Troubleshooting the

Cisco® Cloud

Infrastructure v1.0 (CLDINF)


Cisco®

Implementing Cisco

Video Network

Devices, v.1.0, Part

1 and Part 2

(CIVND)


Cisco®

Implementing

Cisco®

Collaboration

Applications v1.0 (CAPPS)


Cisco®

Implementing

Cisco®

Collaboration

Devices v1.0

(CICD)


Cisco®

Implementing

Cisco® Data Center

Unified Computing v6.2 (DCUCI)


Cisco®

Implementing

Cisco® Data Center

Virtualization and

Automation v6.2

(DCVAI)


Cisco®

Implementing

Cisco® Edge

Network Security


224

Solutions v1.0

(SENSS)

Cisco®

Implementing

Cisco® Edge

Network Security

Solutions v1.0

(SENSS)


Cisco®

Implementing

Cisco® IP Routing v2.0 (ROUTE)


Cisco®

Implementing


& Video, Part 1 v1.0 (CIPTV1)


Cisco®

Implementing


& Video,

Part 2 v1.0

(CIPTV2)


Cisco®

Implementing



Cisco®

Implementing



Cisco®

Implementing

Cisco® Network Security v3.0 (IINS)


Cisco®

Implementing

Cisco® Quality of Service v2.5 (QOS)


Cisco®

Implementing

Cisco® Secure

Access Solutions (SISAS)


Cisco®

Implementing

Cisco® Secure

Access Solutions

(SISAS)


225

Cisco®

Implementing

Cisco® Secure

Mobility Solutions v1.0 (SIMOS)


Cisco®

Implementing

Cisco® Secure

Mobility Solutions

v1.0 (SIMOS)


Cisco®

Implementing

Cisco® Service

Provider Next-

Generation Core

Network Services v1.0 (SPCORE)


Cisco®

Implementing

Cisco® Service

Provider Next-

Generation Edge

Network Services v1.0 (SPEDGE)


Cisco®

Implementing

Cisco® Switched

Networks v2.0 (SWITCH)


Cisco®

Implementing

Cisco® Threat

Control Solutions v1.5 (SITCS1)


Cisco®

Implementing

Cisco® Unified Web

and E-Mail

Interaction Manager

Enterprise v2.0 (UEIME)


Cisco®

Implementing

Cisco® Video

Network Devices,

Part 2 v1.0 (CIVND2)


Cisco®

Implementing

Cisco® Wireless


226

Network

Fundamentals v1.0

(WIFUND)

Cisco®

Implementing

Cisco® Wireless

Network

Fundamentals v1.01 (WIFUND)


Cisco®

Implementing

Cisco®Data Center

Infrastructure v6.2 (DCII)


Cisco®

Implementing Core

Cisco® ASA

Security v1.0

(SASAC)


Cisco®

Implementing Core

Cisco® ASA

Security v1.0 (SASAC)


Cisco®

Interconnecting

Cisco® Networking

Devices Accelerated v3.0 (CCNAX)


Cisco®

Interconnecting

Cisco® Networking



Cisco®

Interconnecting

Cisco® Networking



Cisco® Introducing

Cisco® Data Center

Networking v6.2 (DCICN)


Cisco® Introducing

Cisco® Data Center

Technologies v1.0

(DCICT)


Cisco® Introducing

Cisco® Data Center


227

Technologies v6.2

(DCICT)

Cisco® Introducing

Cisco® Nexus 9000

Switches in NX-OS

Mode v1.0

(DCINX9K)


Cisco® Introduction

to 802.1X

Operations for

Cisco® Security

Professionals v1.0 (8021X)


Cisco® IPv6

Fundamentals,

Design and

Deployment 3.0 (IP6FD)


Cisco® Managing

Cisco® Wireless

LANs v1.2

(WMNGI)


Cisco® Managing

Industrial Networks

for Manufacturing

with Cisco®

Technologies v1.0

(IMINS2)


Cisco® SD WAN

Operation and

Deployment

(ENSDW) 1.0

(ENSDW)


Cisco® Securing

Cisco® Networks

with Firepower

Next-Generation IPS

v3.0 (SSFIPS)


Cisco® Securing

Cisco® Networks

with Open Source

Snort™ (SSFSNORT)


Cisco® Securing

Cisco® Wireless

Enterprise Networks v1.1 (WISECURE)


Cisco® Securing

Email with Cisco®

Email Security


228

Appliance v2.1

(SESA)

Cisco® Securing the

Web with Cisco®

Web Security

Appliance (SWSA)


Cisco® SISE

Implementing and

Configuring Cisco®

Identity Services Engine v3.0


Cisco®

Troubleshooting and

Maintaining Cisco®

IP Networks v2.0 (TSHOOT)


Cisco®

Troubleshooting

Cisco® Data Center

Infrastructure v6.2

(DCIT)


Cisco®

Troubleshooting

Cisco® IP

Telephony and

Video v1.0 (CTCOLLAB)


Cisco®

Troubleshooting

Cisco® Wireless

Enterprise Networks

v1.0 (WITSHOOT)


Cisco®

Troubleshooting

Cisco® Wireless Enterprise Networks

WITSHOOT v1.1


Cisco® UCS

Director Foundation v6x (UCSDF)


Cisco® Unified

Contact Center

Enterprise

Administration v11.5 (UCCE-A)


Cisco® Unified

Contact Center

Enterprise Advanced

Administration

v11.5 (UCCE-AA)


229

Cisco® Unity

Connection

Administration

v11.0 (UCA)


Cisco® Video

Infrastructure Implementation


CL207 IBM® Db2

11.1 Administration

Workshop for Linux


CL2X3 IBM DB2

10 for LUW - Basic

Administration for

Linux and Windows


CL413 IBM DB2

for LUW

Performance Tuning

and Monitoring Workshop


CL463 IBM DB2

10.5 for LUW

Advanced Database

Administration with

DB2 BLU Acceleration


CL464 Db2 11.1

Advanced Database

Administration


CL485 IBM DB2 10

for Linux, UNIX,

and Windows

Quickstart for



CL487 IBM® Db2

11.1 Quickstart for



Cloudera

Administrator

Training for Apache

Hadoop


Cloudera Data

Analyst Training -

Using Pig, Hive, and

Impala with Hadoop


Cloudera Essentials

for Apache Hadoop


Cloudera

Introduction to


230

Machine Learning

with Spark ML and

MLlib

Cloudera Training

for Apache HBase


CMB-310 Citrix

Virtual Apps,

Desktops and

Provisioning 7.1x

Administration (Fast Track)


CMB-310 Citrix

XenApp,

XenDesktop, and

Provisioning Services

7.1x Administration

(Fast Track)


CMW30 IBM IMS

Database

Performance and

Tuning


CMW43 IBM

Implementing IMS

Security - Web


CMW50 IBM IMS

Data Sharing


CNS-219 Citrix

ADC 12.x Traffic

Management


CNS-220 Citrix ADC

12.x Essentials

and Traffic

Management


CNS-221 Citrix

Gateway 12.x


CNS-222 Citrix ADC

12.x Essentials and Citrix Gateway


CNS-320 Citrix ADC

12.x Advanced

Concepts - Security,

Management and Optimization


CNS-420 Citrix

Networking

Assessment, Design,

and Advanced

Configuration


231

Coaching and

Mentoring


COBIT 5

Foundation


Communicating

Across Your

Organization


Communication

Strategies


CompTIA A+ - Part

1


CompTIA A+ - Part

2


CompTIA A+

Certification


CompTIA A+

Certification


CompTIA A+


220-901 and 220- 902)


CompTIA Advanced

Security Practitioner (CASP+)


CompTIA Cloud

Essentials

Certification


CompTIA Cloud+ 5 day See class name 20 $ 1,485.00

CompTIA Cloud+

Certification


CompTIA

Cybersecurity

Analyst (CySA+)

Certification


CompTIA IT

Fundamentals+


CompTIA IT

Fundamentals+


CompTIA Linux+

Certification


CompTIA Linux+

Certification (Exam XKO-004)


CompTIA Linux+


LXO-103 and LXO- 104)


232

CompTIA Network+

Certification


CompTIA

Penetration Tester+

(PenTest+)

Certification


CompTIA Project+

Certification


CompTIA Security+

Certification


CompTIA Server+

Certification


Conducting

Meetings


Conflict Resolution 1 day See class name 20 $ 237.00

Constructive

Conflict

Management


Containers,

Kubernetes, and Red

Hat OpenShift

Administration (DO285)


Contemporary

Leadership in a Complex World


Continuous Delivery

Architect (CDA)™


Core Agile Project

Management

Methodologies


CP100 SAP Cloud

Platform


Creative Problem

Solving


CRISC Boot Camp 4 day See class name 20 $ 1,540.20

CRISC Certified in

Risk and

Information Systems

Control


Critical Facilitation

Skills for Leaders


Crystal Reports

2011 - Level 1


Crystal Reports

2013 - Part 1


233

Crystal Reports

2013 - Part 2


Crystal Reports

2016 - Part 1


Crystal Reports

2016 - Part 1


Crystal Reports

2016 - Part 2


Crystal Reports

2016 - Part 2


Crystal Reports XI -

Level 1


CTX-270 Citrix

Enterprise Security

Solutions


CTX-271 Securing

Citrix Networking

and Mobility Solutions


CTX-272 Securing

Citrix Workspace Solutions


Customer Service 1 day See class name 20 $ 237.00

CV041 IBM z/OS

and DB2 Basics for

DB2 for z/OS DBA Beginners


CV320 IBM New

Functions and

Features in DB2 11

for z/OS


CV722 IBM DB2 11

for z/OS Application

Programming

Workshop


CV832 IBM DB2 11

for z/OS Database

Administration

Workshop Part 1


CV842 IBM DB2 10

for z/OS Database

Administration Part 2


CV851 IBM DB2 10

for z/OS System

Administration


CWS-215 Citrix

Virtual Apps and


234

Desktops 7

Administration On-

Premises and In

Citrix Cloud

CXD-105 Citrix

Virtual Apps and

Desktops 7.1x Help Desk Support


CXD-105 XenApp

and XenDesktop

7.1x Help Desk Support


CXD-250 Moving to

the Citrix Virtual

Apps and Desktops

Service on Citrix

Cloud


CXD-252 Moving to

the Citrix Virtual

Apps and Desktops

Service on Citrix

Cloud with Microsoft Azure


CXD-303 Citrix

Virtual Apps and

Desktops 7.1x

Advanced

Management with

App Layering,

WEM and HDX


CXD-304 Citrix

Provisioning 7.1x

Administration


CXD-310 Citrix

Virtual Apps and

Desktops 7.1x

Advanced

Administration


CXD-410 Citrix

Virtual Apps and

Desktops 7.1x

Assessment, Design

and Advanced

Configuration


CXM-202 -

Managing and

Supporting a

Mobility Solution

with Citrix XenMobile


235

CXM-303

Deploying Enterprise

Mobility Solutions

with Citrix

Endpoint

Management


CXS-301 Citrix

XenServer 7.1

LTSR Administration


CyberSAFE 2019 1 day See class name 20 $ 177.00

CyberSAFE

Extended Edition

2017


CyberSec First

Responder: Threat

Detection and Response


CyberSec First

Responder™ (Exam

CFR-310)


Data Analysis using

Excel - Level 1 -

Report Builders


Data Analysis using

Excel 2016 – Level 1


Data Analysis using

Power BI Desktop -

Level 1 - Report Builder


Data Engineering on

Google Cloud Platform


Data Model Design

using Excel - Level

3


Data Model Design

Using Excel 2016 –

Level 2


Data Model Design

using Power BI Desktop - Level 2


Data Warehousing

on AWS


Dealing With

Challenging

Customers


236

Dell EMC Unity

Implementation and

Administration


Designing and

Building Big Data

Applications


DEV134

Introduction to SAP

PowerBuilder 12.5.1


Developer Training

for Spark and

Hadoop


Developing

Applications with

Google Cloud

Platform


Developing on AWS 3 day See class name 20 $ 1,813.50

Developing

Successful

Interpersonal Skills


Developing

Workflow

Applications with

Red Hat JBoss BPM Suite (JB427)


Developing Yourself

as a Leader


DevOps Continuous

Delivery Architect

(CDA)™


DevOps Engineering

on AWS®


DevOps Essentials® 1 day See class name 20 $ 274.35

DevOps

Foundation®


DevOps Leader

(DOL)®


DevOps Test

Engineering (DTE)®


DevSecOps

Engineering

(DSOE)™


Discovering Your

Leadership Voice


Docker

Fundamentals +


237

Enterprise

Operations Bundle

DoD RMF Boot

Camp


DP-200T01

Implementing an

Azure Data Solution


DP-201T01 -

Designing an Azure

Data Solution


DS10 SAP Data

Services - Platform

and Transforms


DT225 Using IBM

InfoSphere Optim

Solutions for

Distributed

Platforms (v11.3)


DW601 IBM

BigInsights

Overview (v4.0)


DW606 IBM Open

Platform with

Apache Hadoop


DW613 IBM

BigInsights

Foundation


DW644 IBM

BigInsights

BigSheets


DW664 IBM Big

SQL for

Administrators v5.0


E2E100 SAP Root

Cause Analysis


E2E120 SAP

Technical

Monitoring in SAP

Solution Manager


E2E220 SAP Test

Management

Overview


EC Council

Certified Secure

Programmer .NET (ECSP.NET)


EC-Council Certified

Chief


Officer (C|CISO)


238

EC-Council

Certified Ethical

Hacker (CEH) v10.0


EC-Council

Certified Network

Defender (CND)


EC-Council

Certified Security

Analyst (ECSA) v10.0


EC-Council

Computer Hacking

Forensics

Investigator (CHFI)

v9.0


EDB358 SAP

System and

Database

Administration -

Adaptive Server

Enterprise


Effective Leadership

through Coaching


Effective

Presentations


Email Etiquette 1 day See class name 20 $ 237.00

EMC Advanced

Methods in Data

Science and Big Data Analytics


EMC Avamar

Integration and

Performance Management


EMC Avamar

Management


EMC Cloud

Infrastructure and

Services v3


EMC Data Domain

System Administration


EMC Data

Protection Advisor

Custom Reporting


EMC Data

Protection Advisor


239

Implementation and

Management

EMC Data Protection

Advisor

Implementation and

Management


EMC Data Science

and Big Data Analytics


EMC Data Science

and Big Data

Analytics v2


EMC Disk Library

for Mainframe (DLm) Management


EMC Isilon

Administration and

Management


EMC NetWorker

Implementation and

Management


EMC NetWorker

Integration Workshop


EMC RecoverPoint

Management


EMC SAN

Management


EMC SRM 4.x for

Storage

Administrators


EMC SRM 4.x

Maintenance


EMC VMAX All

Flash and VMAX3

Business Continuity

Management


EMC VMAX All

Flash and VMAX3

Configuration

Management


EMC VMAX All

Flash and VMAX3

Performance Workshop


EMC VNX Unified

Storage

Management (ValuePak)


240

EMC VPLEX

Management


EMC VxBlock

Administration and

Management


Employee

Motivation


ES05 IBM An

Introduction to the

z/OS Environment


ES07 IBM z/OS

JCL and Utilities


ES10 IBM

Fundamental System

Skills in z/OS


ES15 IBM z/OS

Facilities


ES19 IBM® Basics

of z/OS RACF

Administration


ES52 IBM z/OS

REXX

Programming

Workshop


Ethereum Training -

Blockchain

Development

Bootcamp


Evolving into the

Manager Role


EWM100 Processes

in SAP Extended

Warehouse

Management -

Overview


EWM110 SAP

Basic Customizing

in SAP EWM





Excel 2007 – Level

4


Excel 2010 -

Dashboards


241

Excel 2010 - Part 1 1 day See class name 20 $ 177.00




Excel 2010 - VBA 3 day See class name 20 $ 594.00

Excel 2010 Pivot

Tables


Excel 2010 Pivot

Tables


Excel 2010

PivotTables and PivotCharts


Excel 2010

PowerPivot


Excel 2010

Programming with

VBA


Excel 2010

Transition from

Excel 2003


Excel 2013 -

Dashboards


Excel 2013 - Data

Analysis with Pivot

Tables


Excel 2013 - Data

Analysis with Power

Pivot





Excel 2013

Formulas & Charts


Excel 2013

Programming with

VBA


Excel 2013 Tables,

PivotTables and



242

Excel 2013/2016

Programming with

VBA


Excel 2013/2016

Programming with

VBA


Excel 2016 -

Dashboards







Excel 2016

Formulas & Charts


Excel 2016 Tables,

PivotTables and



Excel 2016/2019 -

Data Analysis with

PivotTables


Excel 2016/2019 -

Data Analysis with PivotTables


Excel 2016/2019 -

Data Analysis with

Power Pivot


Excel 2016/2019 -

Data Analysis with

Power Pivot





Excellence in

Service - Advanced


Excellence in

Service - Basic


243

Expanding Your

Emotional

Intelligence


Extending Your

Sphere of Influence


F257 IBM®

Datacap 9.0.1 -

Datacap Navigator Configuration


F288 IBM® FileNet

Content Manager

5.2.1 -

Administration


F2900 IBM Case

Manager Essentials

(V5.3.2)


F5 Networks -

Administering BIG-

IP v12.x


F5 Networks -

Administering BIG- IP v13.x


F5 Networks -

Configuring BIG-IP

ASM - Application

Security Manager

v13.x


F5 Networks -

Configuring BIG-IP

DNS v13.x


F5 Networks -

Configuring BIG-IP



F5 Networks -

Configuring BIG-IP



F5 Networks -

Troubleshooting

BIG-IP LTM v13.x


F5 Networks

Configuring BIG-IP

AFM v12 -

Advanced Firewall

Manager


F5 Networks

Configuring BIG-IP

DNS v12 - Domain


244

Name System

(formerly GTM)

F5 Networks

Configuring BIG-IP

DNS v13 - Domain

Name System

(formerly GTM)


From Data to

Insights with Google

Cloud Platform


Fundamentals of

AWS


Get Going with

QuickBooks


Get Going with

QuickBooks 2015


Get Going With

QuickBooks 2018

for Windows


Google AdWords -

Foundation


Google AdWords:

Part 1


Google AdWords:

Part 2


Google Analytics -

Foundation


Google Cloud

Fundamentals


Google Cloud

Platform

Fundamentals - Big

Data & Machine Learning


Google Cloud

Platform

Fundamentals - Core

Infrastructure


Google Cloud

Platform

Fundamentals for AWS Professionals


Grammar Essentials 1 day See class name 20 $ 237.00

GRC300 SAP

Access Control

Implementation and

Configuration


245

GRC330 SAP

Process Control 10.1

- Implementation

and Configuration


GW100 SAP

Gateway - Building

OData Services


H006 IBM®

Spectrum Scale

Advanced

Administration for Linux


HA100 SAP HANA

- Introduction


HA150 SAP SQL

Basics for HANA 2 day See class name 20 $ 1,395.00

HA200 SAP HANA

- Installation &

Administration


HA215 SAP HANA

- Monitoring and

Performance

Analysis


HA240 SAP

Authorization,

Security, and

Scenarios


HA250 SAP

Migration to SAP

HANA using DMO


HA300 SAP HANA

- Implementation

and Modeling


HA350 SAP HANA

- Data Provisioning


HA360 SAP HANA

- Hands-on Lab 2 day See class name 20 $ 1,395.00

HA400 SAP ABAP

Programming for

SAP HANA


HA900 SAP HANA

Live


HABS1 SAP

Business Suite on

SAP HANA


HDI Customer

Service

Representative (HDI-CSR)


246

Healthcare


and Privacy

Practitioner (HCISPP)


HR110 SAP

Business Processes

in HCM Payroll


HTML5 - Content

Authoring Fundamentals


HTML5 - Content

Authoring with New

and Advanced

Features


HY400 SAP Hybris

Commerce Developer Part 1


Hyperledger

Training -

Developing on Hyperledger Fabric


Implementing and

Configuring Meraki

Technologies v1.0

(ICMT - CT)


InfoPath 2010 -

Creating InfoPath Forms


InfoPath Designer

2010 with

Sharepoint


Interpersonal Skills 1 day See class name 20 $ 237.00

Introducing Python

and Web Services

Programmability for Network Engineers -

v3.0 IPWSP-NE


Introduction to .NET

Core Frameworks


Introduction to

Agile and Scrum Methodologies


Introduction to

Agile Project

Management


Introduction to

ASP.NET Core MVC


247

Introduction to

Cloud Computing


Introduction to

Containers,

Kubernetes, and Red

Hat OpenShift

(DO180)


Introduction to DAX

for Excel 2016

Users – Level 3


Introduction to DAX

for Excel Users - Level 4


Introduction to DAX

for Power BI

Desktop Users -

Level 3


Introduction to IBM

SPSS Modeler and

Data Science (v18.1.1)


Introduction to Java

9


Introduction to

Networking (Second Edition)


Introduction to R

Programming


Introduction to

Salesforce

Administration & Configuration


Introduction to

Salesforce.com


Reports and Dashboards


Introduction to

Salesforce.com


Reports and

Dashboards


Introduction to

Salesforce.com for

Marketing


Introduction to

Salesforce.com for Service


248

iOS App

Development

Essentials


IoT and Blockchain

Training


IS720 IBM BigFix

Platform

Foundations


IS721 IBM® BigFix

Platform Foundations


IS730 IBM BigFix

Content

Development


IS731 IBM® BigFix

Content Development


IT Management and

Leadership

Executive

(ITMLE©) Certification


IT Management and

Leadership

Professional

(ITMLP©) Certification


ITIL® 2011

Continual Service

Improvement


ITIL® 2011

Foundation with

Case Study


ITIL® 2011

Release, Control and

Validation


ITIL® 2011 Service

Design


ITIL® 2011 Service

Operation


ITIL® 2011 Service

Strategy


ITIL® 2011 Service

Transition


ITIL® 4 Foundation 2 day See class name 20 $ 1,017.00

ITIL® Awareness 1 day See class name 20 $ 399.00

249

ITIL® Expert -

Managing Across

the Lifecycle

(MALC)


ITIL® Expert -

Managing Across

the Lifecycle

(MALC) (2011 Edition)


ITIL® Foundation 1 day See class name 20 $ 1,197.00

ITIL® Foundation

Certification (2011

Lifecycle Edition)


ITIL® Foundations

2011 Edition


ITIL® Intermediate

Capabilities -

Operational Support

& Analysis (2011 Edition)


ITIL® Intermediate

Capabilities -

Operational Support and Analysis


ITIL® Intermediate

Capabilities -

Planning Protection

& Optimization


ITIL® Intermediate

Capabilities -

Planning, Protection, & Optimization


ITIL® Intermediate

Capabilities -

Release Control &

Validation


ITIL® Intermediate

Capabilities -

Release, Control & Validation


ITIL® Intermediate

Capabilities - Service

Offerings & Agreements


ITIL® Intermediate

Lifecycle -

Continual Service

Improvement


250

ITIL® Intermediate

Lifecycle -

Continual Service

Improvement (2011 Edition)


ITIL® Intermediate

Lifecycle - Service

Design


ITIL® Intermediate

Lifecycle - Service

Design (2011 Edition)


ITIL® Intermediate

Lifecycle - Service

Operations


ITIL® Intermediate

Lifecycle - Service

Operations (2011 Edition)


ITIL® Intermediate

Lifecycle - Service Strategy


ITIL® Intermediate

Lifecycle - Service

Strategy (2011

Edition)


ITIL® Intermediate

Lifecycle - Service Transition


ITIL® Practitioner 4 day See class name 20 $ 1,170.00

ITIL® Practitioner

Certification


Java Programming

(Java SE 7)


JavaScript Essentials

with jQuery


Jboss Application

Administration II (JB348)


Keep Going with

QuickBooks


Keep Going with

QuickBooks 2015


Keep Going With

QuickBooks 2018

for Windows


KM204 IBM

InfoSphere


251

DataStage Essentials

(v11.5)

KM404 IBM

InfoSphere Advanced

DataStage

- Parallel

Framework (v11.5)


KM423 IBM

InfoSphere

DataStage v11.5 -

Advanced Data Processing


KM502 IBM

InfoSphere

Information Server Administration V9.1


KM650 IBM What

is New in IBM

InfoSphere Data

Integration and

Governance? V11.3


Leadership and

Influence


Leadership

Excellence for Senior Management


Lean Six Sigma

Black Belt Boot

Camp


Lean Six Sigma

Green Belt Boot

Camp


Lean Six Sigma

Green Belt Boot Camp


LX03 IBM Linux

System

Administration I -

Implementation


LX15 IBM Linux

Jumpstart for UNIX

System Administrators


LX52 IBM Linux on

Power Performance


Mac Integration

Basics 10.11


252

Making the Right

Decisions Under

Pressure


Managing Conflict 2 day See class name 20 $ 1,197.00

Managing Remote

and Virtual Teams


Mastering JEE 7

Web Application Development


Mastering Positive

Assertiveness


MB-200 Dynamics

365 Customer

Engagement Core


MB-200T01

Dynamics 365 -

Power Platform Applications


MB-200T02

Dynamics 365 -

Power Platform Automation


MB-200T03

Dynamics 365 -

Power Platform

Integrations


MB-200T04

Dynamics 365 -

Power Platform Test

and Deploy


MB-210T01

Dynamics 365 for

Customer

Engagement for

Sales


MB-220T01

Configure settings

and core functionalit

y in Dynamics 365 for Marketing


MB-220T02 Set

Up events

and surveys in

Dynamics 365 for Marketing


MB-230T01

Dynamics 365 for

Customer


253

Engagement for

Customer Service

MB-240 Dynamics

365 for Field

Service


MB-240T01

Configuring



MB-240T02 Work

order and delivery

execution for



MB-240T03

Universal Resource

Scheduling for



MD-100 Windows

10


MD-100T01

Installing Windows

10


MD-100T02

Configuring

Windows 10


MD-100T03

Protecting Windows

10


MD-100T04

Maintaining

Windows 10


MD-101 Managing

Modern Desktops


MD-101T01

Deploying the

Modern Desktop


MD-101T02

Managing Modern

Desktops and

Devices


MD-101T03

Protecting Modern

Desktops and

Devices


MDG100 SAP

Master Data

Governance 9.0


254

Microsoft Office

2013 - Transition from Office 2003


Microsoft Office

2016 - Transition



Microsoft Office

2016: Transition



Microsoft Office

365 Online

Productivity Apps


Microsoft Power BI

- Data Analysis

Practitioner


Microsoft Power BI

Online


Microsoft Server

Fundamentals 2016


Microsoft

SharePoint 2013 -

Site Administrator


Microsoft

SharePoint 2013 -

Site Owner


Microsoft

SharePoint 2013 - Site User


Microsoft

SharePoint 2016 -

Advanced Site

Owner with

Workflow

Administration


Microsoft

SharePoint 2016 - Site Owner


Microsoft

SharePoint 2016 -

Site User



Designer 2010 -

Level 1



Designer 2010 - Level 2


255

Microsoft

SharePoint Designer

2013


Microsoft

SharePoint



Microsoft

SharePoint



Microsoft Teams 1 day See class name 20 $ 177.00

Microsoft Windows

10: Transition from Windows 7


Microsoft Windows

8 and Office 2013 -

Making the Transition


Microsoft® Office

Outlook® on the

Web


Migrating to AWS 2 day See class name 20 $ 1,209.00

MS-100 Microsoft

365 Identity and Services


MS-100T01 Office

365 Management


MS-100T02

Microsoft 365

Tenant & Service Management


MS-100T03 Identity

Management


MS-101 Microsoft

365 Mobility and

Security


MS-101T01

Microsoft 365

Security Management


MS-101T02

Microsoft 365

Compliance Management


256

MS-101T03

Microsoft 365 Device

Management


MS-200 Planning

and Configuring a

Messaging Platform


MS-200T01

Understanding the

Modern Messaging

Infrastructure


MS-200T02

Managing Client

Access and Mail

Flow


MS-200T03

Managing

Messaging High

Availability and Disaster Recovery


MS-201

Implementing a

Hybrid and Secure

Messaging Platform


MS-201T01

Defining a Hybrid

Messaging Strategy


MS-201T02

Managing Messaging

Security, Hygiene,

and Compliance


MS-300 Deploying

Microsoft 365

Teamwork


MS-300T01

Managing Office

365 Content Services


MS-300T02

Managing

SharePoint Online


MS-300T03

Enabling Microsoft

Teams for

Collaboration


MS-300T04

Enabling Office 365

Workloads for Collaboration


257

MS-301 Deploying

SharePoint Server

Hybrid


MS-301T01

Implementing

SharePoint 2019 Infrastructure


MS-301T02

Implementing

SharePoint 2019 Service Applications


MS-301T03

Implementing

SharePoint Hybrid

Scenarios


MS-301T04

Migrating to

SharePoint Online


MS-500 Microsoft

365 Security

Administrator


MS-500T01

Managing Microsoft

365 Identity and

Access


MS-500T02

Implementing

Microsoft 365 Threat Protection


MS-500T03

Implementing

Microsoft 365

Information Protection


MS-500T04

Administering

Microsoft 365 Built- in Compliance


MS-900T01

Microsoft 365

Fundamentals


Navigating The

Modern Workforce -

Diversity, Culture, Generations


NCSF Foundation 2 day See class name 20 $ 814.80

NCSF Practitioner 4 day See class name 20 $ 1,977.00

258

NCTA Cloud

Architecture


NCTA Cloud

Operations


NCTA Cloud

Technologies


ND900 IBM

Domino 9

Administration Fundamentals


Net App Data

ONTAP SAN

Implementation

(SANIMP)


NetApp Configuring

and Monitoring

NetApp E-Series and

EF-Series Storage

Systems (CMESERIES)


NetApp Data

ONTAP 7-Mode Administration


NetApp Portfolio -

Exploring SAN

Architectures and

Configurations (SANARCH)


Networking in

Google Cloud

Platform


New Horizons

Training for AWS -

Fundamentals


New Horizons

Training for AWS - Systems Operations


Nutanix Advanced

Administration and

Performance Management V5.5


Nutanix Enterprise

Cloud

Administration v5.5


NW75 IBM TCP/IP

High Availability

Solutions for z/OS


NW79 IBM TCP/IP

for z/OS -


259

Diagnostics and

Debugging

O3201

Fundamentals of

IBM Watson

Explorer Deep

Analytics Edition oneWEX (V12.0.x)


OD04 IBM DB2

Web Query -

Introduction to

Reporting Functions


OE98 Introduction

to IBM i for New

Users


Office 2010 New

Features


Office 2013

Transition from

2007/2010


Office 365 - Office

Web Apps and



Office 365 - Web

Apps and



Office 365 Services

for Administrators


Office 365 Web

Apps (with Skype

for Business)


OL19 IBM i System

Administration


OL52 IBM

Hardware

Management

Console (HMC) for

Power Systems with IBM i





OP25 IBM z/OS

UNIX System 5 day See class name 20 $ 3,603.75

260

Services

Implementation

Oracle 12c -

PL/SQL Fundamentals


Oracle 12c

Administration I


Oracle 12c

Administration II


Oracle 12c PL/SQL

Fundamentals


Oracle 12c SQL

Fundamentals


Oracle Database 11g

- Administration I


Oracle Database 11g

- PL/SQL Fundamentals


Oracle Database 11g

R2 - Advanced

PL/SQL

Programming and

Tuning


Oracle Database 12c

- PL/SQL III -

Advanced

Programming &

Tuning


Oracle Database 12c

R2 - Administration Workshop Ed 3


Oracle Database 12c

R2 - Backup and

Recovery Workshop

Ed 3


Oracle WebLogic

Server 12c - Administration I


Organizational

Skills


Outlook 2007 -


Outlook 2007 -


Outlook 2007 -

Level 3


Outlook 2010 - Part

1


261

Outlook 2010 - Part

1


Outlook 2010 - Part

2


Outlook 2013 - Part

1


Outlook 2013 - Part

2


Outlook 2016 - Part

1


Outlook 2016 - Part

2


Outlook 2019 - Part

1


Outlook 2019 - Part

2


P8101 IBM Cognos

Planning Analyst -

Build Models

(V10.1)


P8105 IBM Cognos

8 Planning

Contributor -

Develop

Applications (V10.1)


P8252 IBM Cognos

TM1 - Design and

Develop Models

(V10.2)


P8255 IBM Cognos

TM1 - Administer

the Technical Environment (v10.2)


P8257 IBM Cognos

TM1 - Analyze and Share Data (v10.2)


P8258 IBM Cognos

TM1 - What's New

(V10.2)


P8259 IBM Cognos

TM1 - Create

Scorecards (v10.2)


P8261 IBM Cognos

TM1 - Design and

Develop Models in

Architect (V10.2)


PALO ALTO

Firewall 8 - Debug


262

and Troubleshoot

(PAN-311)


- Firewall Essentials

- Configuration and

Management v8.1

(EDU-210)



- Firewall

Optimizing Firewall

Threat Prevention

V8.1 (EDU-214)


Palo Alto

Networks® -

Firewall

Troubleshooting

v8.1 (EDU-330)


Palo Alto

Networks® -

Panorama™

Managing Firewalls

at Scale v8.1 (EDU- 220)


Palo Alto

Networks® -

Traps™ Cloud

Service Operations

v5.0 (EDU-290)


Palo Alto

Networks® - Traps™- Deploy

and Optimize v4.2

(EDU-285)


PALO ALTO

Panorama 8 -

Manage Multiple

Firewalls (PAN-

221)


Performance

Management


PLM300 SAP

Business Processes

in Plant

Maintenance


PLM315 SAP

Maintenance

Processing -


263

Operational

Functions

PMI Agile Certified

Professional (PMI-

ACP)® Exam

Preparation


Power BI for Excel

2013 - Level 1 - Report Builders


Power BI for Excel

2013 - Level 2 -

Power BI Tools


Power BI for Excel

2013 - Level 3 -

Data Model

Designers


Power BI for Excel

2013 - Level 4 -

DAX Functions


Power BI for Excel

2013 - Report

Builders, Power BI

Tools, Data Model



Power BI for Excel

2016 - Report

Builders, Power BI

Tools, Data Model



Power BI for the

Cloud - Service

Reporting


Power BI Tools in

Excel - Level 2


PowerPoint 2007 -

Level 1


PowerPoint 2007 -

Level 2


PowerPoint 2010 -

Part 1


PowerPoint 2010 -

Part 2


PowerPoint 2013 -

Part 1


PowerPoint 2013 -

Part 1


264

PowerPoint 2013 -

Part 2


PowerPoint 2016 -

Part 1


PowerPoint 2016 -

Part 1


PowerPoint 2016 -

Part 1


PowerPoint 2016 -


PowerPoint 2016 -


Preparing for the

Professional Cloud

Architect Examination


Preparing for the

Professional Data

Engineer Examination


Presentation Skills 1 day See class name 20 $ 237.00

PRINCE2® -

Bootcamp


PRINCE2®

Foundation


PRINCE2®

Practitioner 2 day See class name 20 $ 1,855.35

Prioritizing Your

Time Effectively


Programming -

Level 1



1



2



1



2


Project 2010 Web

App




265





Project

Communications

and Stakeholder Management


Project Management

- A Guide to the

Project Management

Body of Knowledge

(PMBOK® Guide) — Sixth Edition


Project Management

Essentials


Project Management

for Senior Managers


Project Management

Fundamentals


Project Management


Certification

Preparation


Project Management


Certification

Preparation Course -

Sixth Edition


Project Management

Skills for Non- Project Managers


Project Risk

Management


Project Scope and

Schedule

Management


Project Team

Leadership


Providing

Outstanding Customer Service


266



Publisher 2016/2019 1 day See class name 20 $ 237.00

Python 3 Essentials 5 day See class name 20 $ 2,097.00

Python

Programming -

Advanced


Python

Programming - Introduction


Python With Data

Science


QN171 IBM

Essentials of IBM

Rational DOORS

Next Generation,

V5.0


QQ144 IBM

Essentials of IBM

Rational Rhapsody

for Systems Engineers V8.1.1


QuickBooks 2015 -

Get Going with QuickBooks 2015


QuickBooks 2015 -

Keep Going with

QuickBooks 2015


Red Hat Ansible for

Network Automation (DO457VT)


Red Hat Application

Development I -

Programming in Java EE (JB183VT)


Red Hat Application

Development II -

Implementing

Microservice

Architectures

(JB283VT)


Red Hat Automation

with Ansible and


267

Ansible Tower

(DO410)

Red Hat Automation

with Ansible I

(DO407)


Red Hat Automation

with Ansible II -

Ansible Tower (DO409)


Red Hat Ceph

Storage Architecture

and Administration

(CEPH125)


Red Hat Decision

Manager and Red

Hat Process

Automation

Manager 7.0 for

Business Users (JB371VT)


Red Hat Decision

Manager and Red

Hat Process

Automation Manager

7.0 for Developers (JB373VT)


Red Hat Enterprise

Linux 8 New

Features for

Experienced Linux

Administrators

(RH354)


Red Hat Enterprise

Linux Diagnostics

and Troubleshooting

(RH342)


Red Hat Enterprise

Storage

Management (RH436)


Red Hat Enterprise

System Monitoring

and Performance Tuning (RH442)


Red Hat Enterprise

Virtualization

(RH318)


Red Hat JBoss

AMQ


268

Administration

(JB440VT)

Red Hat OpenShift

Administration I

(DO280)


Red Hat OpenShift

Administration II -

High Availability (DO380VT)


Red Hat OpenShift

Development II -

Creating

Microservices with

Red Hat OpenShift

Application

Runtimes

(DO292VT)


Red Hat OpenStack

Administration (CL210)


Red Hat OpenStack

Administration I -

Core Operations for

Cloud Operators (CL110)


Red Hat OpenStack

Administration I

(CL110)


Red Hat OpenStack

Administration III (CL310VT)


Red Hat RHCE

Rapid Track Course

(RH299)


Red Hat RHCSA

Rapid Track Course

RHEL7 (RH199)


Red Hat Satellite 6

(RH403)


Red Hat Security -

Identity

Management and

Active Directory Integration (RH362)


Red Hat Security -

Linux in Physical,

Virtual, and Cloud (RH415)


Red Hat Server

Hardening (RH413)


269

Red Hat Storage

Server

Administration

(RH236)


Red Hat System

Administration I (RH124)


Red Hat System

Administration I

RHEL7 (RH124)


Red Hat System

Administration II (RH134)


Red Hat System

Administration II

with RHCSA Exam

(RH135)


Red Hat System

Administration III (RH254)


Relational Database

Design A Practical

Approach


Relational Database

Design A Practical Approach


RS727 IBM

Configuring Projects

in IBM Rational

Team Concert V4.0


Ruckus ICX 200

Administrator Training Course


S4500 SAP

Business Processes

in SAP S/4HANA

Sourcing &

Procurement


S4600 SAP

Business Processes

in SAP S/4HANA Sales


S4F01 SAP

Financial

Accounting in SAP S/4HANA


S4F10 SAP

Business Processes in

Financial


270

Accounting in SAP

S/4HANA

S4H00 SAP

S/4HANA Overview


S4H01 SAP

Business Suite to

SAP S/4HANA Delta


S4H400 SAP

S/4HANA

Embedded Analytics - Overview


S4LG1 SAP

Innovative Logistics

Processes in SAP

S/4HANA

Enterprise

Management


Sales Management 1 day See class name 20 $ 237.00

Salesforce

Administration

Essentials for

Experienced Admins (ADM211)


Salesforce

Administration

Essentials for

Experienced Admins

in Lightning

Experience

(ADX211)


Salesforce

Administration

Essentials for New Admins (ADM201)


Salesforce

Administration

Essentials for New

Admins in Lightning

Experience (ADX201)


Salesforce Billing

Essentials for Sales

Cloud

Administrators

(BLG201)


Salesforce Building

Lenses, Dashboards


271

and Apps in Einstein

Analytics (ANC201)

Salesforce

Certification

Preparation for

Administrator

(CRT101)


Salesforce

Certification

Preparation for

Advanced Administrator

(CRT211)


Salesforce

Certification

Preparation for

Community Cloud

Consultants

(CRT271)


Salesforce

Certification

Preparation for

Pardot Consultant (CRT160)


Salesforce

Certification

Preparation for

Platform App Builder (CRT402)


Salesforce

Certification

Preparation for

Platform Developer I (CRT450)


Salesforce

Certification

Preparation for Sales

Cloud Consultant

(CRT251)


Salesforce

Certification

Preparation for

Service Cloud

Consultant (CRT261)


Salesforce

Commerce

Foundational

Training (B2B101)


272

Salesforce

Commerce

Technical Training

(B2B201)


Salesforce Content

Builder Essentials

for the Digital Marketer (EML101)


Salesforce CPQ

Admin Essentials

for Experienced



Salesforce CPQ

Admin Essentials

for New



Salesforce

Declarative

Development for

Platform App Builders (DEV402)


Salesforce

Declarative

Development for

Platform App

Builders in

Lightning

Experience

(DEX402)


Salesforce

Developing for

Salesforce B2C

Commerce (CCD101)



for Marketing Cloud

Email Marketers (EEB101)



of Pardot for Digital Marketers (PDT101)


Salesforce

Fundamentals for

Business

Administration

Specialists

(BSX101)


273

Salesforce Get

Started with

Communities

(ADM271)


Salesforce Getting

Started with the

Salesforce.org

Nonprofit Success Pack (NPO101)


Salesforce

Implementing a

Reporting Strategy

for the Sales Cloud (STR301)


Salesforce

Implementing Field

Service Lightning

(FSL201)


Salesforce

Integrating with the

Salesforce Platform (DEX502)


Salesforce

Introduction to

Object-Oriented

Programming using

Apex on the

Lightning Platform (ADX231)


Salesforce Journey

Builder 101 (JB101)


Salesforce Lightning

Components

Implementation for

Platform Developers (DEX460)


Salesforce

Managing the

Commerce Cloud

Storefront

(CCM101)


Salesforce

Marketing Cloud

Connect Essentials (MCC201)


Salesforce Mobile

and Desktop

Exploration in

Einstein Analytics

(ANC101)


274

Salesforce

Programmatic

Development Using

Apex and

Visualforce

(DEX450)


Salesforce

Programming

Lightning

Components (DEX601)


Salesforce Reporting

Fundamentals in

Lightning Experience (RPX101)


Salesforce Sales

Cloud

Administration -

Products, Quotes,

Orders and

Collaborative

Forecasts

(ADM251)


Salesforce Sales

Cloud Training for

Sales Managers in

Lightning

Experience (SLX201)


Salesforce Sales

Cloud Training for

Sales Reps Using

Lightning (SLX101)


Salesforce Service

Cloud

Administration (ADM261)


Salesforce Social

Studio 101 (SS101)


Salesforce What’s

Possible - Salesforce

Fundamentals (STR101)


Salesforce Working

with Data and

Dashboards in Einstein Analytics

(ANC301)


275

Salesforce.com -

Sales Cloud for

Sales

Representatives


Salesforce.com

Power User for Sales


SAP01 SAP

Overview


SAPBI Introduction

to SAP

BusinessObjects BI

Solutions


SAPEP SAP

Enterprise Portal -

Fundamentals


SAPFIN SAP

Financials


SAPTEC

Technology

Fundamentals for

SAP S/4HANA and

SAP Business Suite


SAPX05 SAP

SAPUI5 User

Experience Development


SCADA Security 13 day See class name 20 $ 5,072.22

SCM130 SAP ERP

Planning and

Manufacturing

Overview


SCM200 SAP

Business Processes

in Planning (SCM)


SCM210 SAP Core

Interface (CIF)


SCM212 SAP Core

Interface and Supply

Chain Integration


SCM221 SAP

Features and Functions

of

Demand Planning

(SCM APO)


SCM226 SAP

Configuration of 5 day See class name 20 $ 3,487.50

276

Demand Planning

(SCM APO)

SCM230 SAP

Supply Network

Planning (APO-

SNP)


SCM235 SAP

Planning with

Capable-to-Match

(APO CTM)


SCM241 SAP

Production Planning

in ERP for

Functional

Consultant


SCM250 SAP

Production Planning

in SAP APO


SCM310 SAP

Production Orders


SCM340 SAP

Process

Manufacturing


SCM365 SAP

Capacity Evaluation

& Leveling in ECC


SCM372 SAP

Execution Steps

(XSteps)


SCM380 SAP MII -

Manufacturing

Integration and

Intelligence

Fundamentals


SCM500 SAP

Processes in

Procurement


SCM510 SAP

Inventory

Management and Physical Inventory


SCM515 SAP

Invoice Verification


SCM520 SAP

Purchasing


SCM521 SAP

Pricing in

Purchasing


277

SCM525 SAP

Consumption-Based

Planning and

Forecasting


SCM540 SAP

Procurement of

Services


SCM550 SAP

Cross-Functional

Customizing in

Materials Management


SCM605 SAP Sales

Processing in SAP

ERP


SCM610 SAP

Delivery Processing

in SAP ERP


SCM611 SAP

Configuration in

Transportation


SCM615 SAP Sales

and Customer

Service


SCM630 SAP

Warehouse

Management


SCM650 SAP

Cross-Functional

Customizing in

Sales and Distribution


SCM670 SAP

Global Available-to-

Promise


SCM680 SAP

Cross-Application

Processes in ERP

MM and SD


Scrum Developer

Certified


Scrum Master 2 day See class name 20 $ 897.00

Scrum Product

Owner


SCRUMstudy Agile

Master Certified


278

Security

Engineering on

AWS


Security in Google

Cloud Platform


Service Integration

and Management

(SIAM) Foundation Training


Sexual Harassment

Prevention


SHRM Essentials of

HR Management


SHRM-CP/SHRM-

SCP Certification

Preparation


Six Sigma Green

Belt


SM100 SAP

Solution Manager

Configuration for

Operations


SMI310 SAP

Implementation

Projects with SAP

Solution Manager


SN71 IBM Storage

Area Networking

Fundamentals


SNV1 IBM SAN

Volume Controller

(SVC) Planning and



SQL Querying

Advanced


SQL Querying

Fundamentals


SRM 4.x

Implementation and

Management


SS84 IBM DFSMS

Implementation


SSE10 IBM

Storwize V7000

Implementation

Workshop


SSF00 IBM DS8000

Implementation


279

Workshop for Open

Systems

SSF10 IBM DS8000

Implementation

Workshop for

System z


SSFS1 IBM Flash

Storage Fundamentals


Strategic

Negotiation Skills


Symantec Client

Management Suite 7.6 - Administration


Symantec Control

Compliance Suite

(CCS) 11.0 Administration


Symantec Data

Center Security - Server Advanced 6.0


Symantec Data Loss

Prevention 14.0 -

Administration


Symantec

Deployment

Solution 7.5 - Administration


Symantec Endpoint

Protection 12.X -

Install, Configure, And Deploy


Symantec Endpoint

Protection 12.X -

Manage And

Administer


Symantec Endpoint

Protection 14.X -

Configure And Protect


Symantec Ghost

Solution Suite 3.0 -

Administration


Symantec

Management Suite 7.6 - Implementation


Symantec PGP

Universal Server 3.2

and PGP Desktop 10.2 Administration


100

Symantec ProxySG

6.6 Advanced

Administration

(BCCPP)


Symantec ProxySG

6.6 Basic

Administration

(BCCPA)


Symantec ProxySG

6.6 Diagnostics and

Troubleshooting


Systems Operations

on AWS


Tableau Advanced

v10.3


Tableau Desktop -

Part 1


Tableau

Fundamentals


Tableau® Desktop -

Part 1


Tableau® Desktop -

Part 1


Tableau® Desktop -

Part 2


TADM10 SAP

Netweaver AS -

Implementation and

Operation I


Team Foundation

Server 2017

Developer Foundations


Teamwork and

Team Building


TFIN50 SAP

Financial Accounting

1


The Art of Effective

Presentations


Thinking with

Critical Insight


THR80 SAP

Introduction to SAP

SuccessFactors

Academy


THR81 SAP

SuccessFactors


101

Employee Central

Academy

Time Management 1 day See class name 20 $ 237.00

TM023 IBM Tivoli

Monitoring 6.3

Fundamentals


TM063 IBM Tivoli

Monitoring 6.3

Advanced Administration


TM405 IBM Tivoli

Workload Scheduler

for z/OS 9.2

Scheduling and Operations


TM674 IBM Cloud

Application

Performance

Management 8.1.4 Fundamentals


TM690 IBM Tivoli

Composite

Application

Manager for

Application

Diagnostics 7.1 Usage Workshop


TR571 IBM

Maximo Asset

Management 7.5

Fundamentals


Transitioning into

Leadership for an IT Manager


TS616 IBM®

Spectrum Protect

8.1.2 Implementation and Administration


TS617 IBM

Spectrum® Protect -

Implementation and

Administration (v8.1.6)


TS626 IBM®

Spectrum Protect

8.1.4 Advanced

Administration,


102

Tuning, and

Troubleshooting

TV355 IBM Tivoli

Monitoring 6.3 for

Implementers


TW085 IBM

Directory Server 6.4

Fundamentals


TW107 IBM Access

Manager - Platform Fundamentals


TW254 IBM

Identity Manager

Foundations


TX305 IBM Tivoli

Workload Scheduler

9.2 Operations and

Scheduling


TX315 IBM Tivoli



TX318 IBM



TX319 IBM

Workload Scheduler

9.4 - Operations and

Scheduling


TZBI44 SAP

BusinessObjects BI

4.1 Client Tools,

Administration & Modeling - Delta


U5B5A58 IBM®

Cognos Report

Studio Authoring

Professional Reports

Fundamentals

(v10.2.2)


U5B5A59 IBM®

Cognos Report Studio

- Author Professional

Reports Advanced (V10.2.2)


U5B6070 IBM -

Essentials for IBM

Cognos Analytics

(v11.0)


Using Google G

Suite


103

Using Microsoft

Office Professional

2013 on Mobile

Devices


Using Microsoft

Windows 10


Using Microsoft

Windows 8


Using Microsoft

Windows 8.1


UX100 SAP Fiori -

Foundation


UX200 SAP Fiori –

System

Administration


VEEAM-VMCE

Veeam Certified

Engineer


Veritas Enterprise

Vault 12 - Discovery Accelerator


Veritas Enterprise

Vault 12.x -

Compliance

Accelerator for

Users




Visio Professional

2010 - Level 1


Visio Professional

2010 - Level 2


Visio Professional

2013 - Part 1


Visio Professional

2013 - Part 2


VMCE-A Veeam

Certified Engineer -

Advanced - Design

and Optimization


VMware

AirWatch® - Bootcamp


VMware

AirWatch® -

Configure and


104

Deploy Integrated

Solutions

VMware

AirWatch® -

Configure and

Manage


VMware AirWatch®

- Install and Deploy

On- Premise Solutions


VMware App

Volumes™ and User

Environment Manager on Horizon


VMware Cloud™

Automation -



VMware Cloud™

on AWS - Deploy

and Manage


VMware Cloud™

Orchestration and Extensibility v7.1


VMware Horizon® -

Design and Deploy

v6.0


VMware Horizon®

7 - Design

Workshop v7.0


VMware Horizon®

7 - Install,

Configure, Manage

plus App Volumes Fast Track v7.3


VMware Horizon®

7 - Install,

Configure, Manage

plus App Volumes Fast Track V7.7


VMware Horizon®

7 - Install,



VMware Horizon®

7 - Install,

Configure, Manage

V7.7


VMware Horizon®

7 - Skills for Public


105

Sector

Administrators v7.0

VMware Horizon®

7 - Troubleshooting

and Performance

Optimization v7.0


VMware NSX® -



VMware NSX® -

Install, Configure,

Manage plus

Troubleshooting and

Operations Fast

Track v6.2


VMware NSX® -

Install, Configure,

Manage plus

Troubleshooting and

Operations Fast Track V6.4


VMware NSX® -

Install, Configure,

Manage v6.2


VMware NSX® -



VMware NSX® -

Microsegmentation

v6.3


VMware NSX® -

Troubleshooting and Operations v6.4


VMware NSX® SD-

WAN by

VeloCloud™ -

Deploy and Manage


VMware NSX-T

Data Center™-



VMware NSX-T™ -



VMware Site

Recovery

Manager™ - Install,



106

VMware vCloud


Configure, Manage

v8.20


VMware vCloud


Configure, Manage V9.x


VMware vRealize®

Automation™ -



VMware vRealize®

Automation™ -



VMware vRealize®

Automation™ -

Orchestration and Extensibility V7.x


VMware vRealize®

Log Insight™ -

Deploy and Manage

V4.7


VMware vRealize®

Network Insight™ -

Install, Configure, Manage V3.x


VMware vRealize®

Operations

Manager™ for

Operators v6.0


VMware vRealize®

Operations™ -



VMware vRealize®

Operations™ -

Install, Configure, Manage V7


VMware vRealize®

Operations™ for

Administrators v7


VMware vSAN™ -

Deploy and Manage

plus VMware

vSAN™ -



107

VMware vSAN™ -

Deploy and Manage

v6.6


VMware vSAN™ -

Deploy and Manage

V6.7


VMware vSAN™ -

Production Operations V6.7


VMware vSAN™

plus VMware

vRealize®

Operations™ -

Deploy and Manage

v6.6


VMware vSphere® -

Advanced

Troubleshooting Workshop V6.7


VMware vSphere® -

Design Workshop v6.5


VMware vSphere® -

Fast Track v6.5


VMware vSphere® -

Fast Track v6.7


VMware vSphere® -

Install, Configure and

Manage plus

Optimize and Scale

Fast Track v6.5


VMware vSphere® -

Install, Configure,

Manage plus vSAN Fast Track v6.5


VMware vSphere® -

Install, Configure,

Manage v6.5


VMware vSphere® -



VMware vSphere® -

Optimize and Scale

plus Troubleshooting Fast Track v6.5


VMware vSphere® -

Optimize and Scale

plus


108

Troubleshooting

Fast Track v6.7

VMware vSphere® -

Optimize and Scale

v6.5


VMware vSphere® -

Optimize and Scale

v6.7


VMware vSphere® -

Skills for Operators v6.7


VMware vSphere® -

Skills for Public

Sector

Administrators v6.7


VMware vSphere® -

Troubleshooting

Workshop v6.0


VMware vSphere® -

Troubleshooting

Workshop v6.5


VMware vSphere® -



VMware vSphere® -

What's New v5.5 to

v6.5


VMware vSphere® -

What's New v5.5 to v6.7


VMware vSphere®

6.5 - Install,

Configure, Manage


VMware vSphere®

6.7 - Install,

Configure, Manage


VMware vSphere®

Skills for Operators

V6.7 plus vRealize

Operations for Administrators V7


VMware Workspace

ONE® - Deploy and

Manage v9.x


VMware Workspace

ONE® - Extending

Your AirWatch

Deployment to the

Digital Workspace


109

VMware Workspace

ONE® - Skills for

Unified Endpoint

Management Administrators


VMware Workspace

ONE® - Unified

Endpoint

Management

Bootcamp V19.x


VMware Workspace

ONE® - Unified

Endpoint

Management for Windows 10


VMware Workspace

ONE® - Unified

Endpoint

Management

Troubleshooting V19.x


VMware Workspace

ONE®- Deploy and

Manage V19.x


VMware Workspace

ONE®- Integrating

the Digital Workspace V19.x


VMware Workspace

ONE®- Skills for

Unified Endpoint Management V19.x


Vmware® Advanced

Skills for vSphere

Professional

Workshop V6.7


VMware®

Application

Virtualization with

VMware ThinApp® v5.0


VMware® Data

Center Automation

with vRealize

Orchestrator and vSphere PowerCLI


VMware® Identity

Manager: Deploy


110

and Manage with

AirWatch

VMware® PKS -

Install, Configure,

Manage Workshop

v1.2


VMware® Security

Operations for the

Software-Defined Data Center


VxRail Appliance

Administration


WA190

Administering

WebSphere

Application Server Liberty Profile V9


WA590 IBM

WebSphere

Application Server

V9 Administration


WA599 WebSphere

Application Server

V9 Administration in

a Federated Environment


WA855 IBM

WebSphere

Application Server

V8.5.5 Administration


WA880 IBM

WebSphere

Application Server

V8.5: Using

Intelligent Management


WB383 IBM

Developing Rule

Solutions in IBM

Operational

Decision Manager

V8.5


WB386 IBM

Managing Decisions

in IBM Operational

Decision Manager V8.5


WB395 IBM

Developing Rule


111

Solutions in IBM

Operational

Decision Manager

V8.8

WB396 IBM

Managing Decisions

in IBM Operational



WB402 IBM

Developing Rule

Solutions in IBM

Operational



WB808 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5 - I


WB812 IBM

Administration of

IBM Business

Process Manager Standard V8.5


WB813 IBM

Process Modeling

with IBM Business

Process Manager Standard V8.5.5


WB814 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5.5 - I


WB815 IBM

Process

Implementing with

IBM Business

Process Manager Standard V8.5.5 - II


WB818 IBM

Process Modeling

with IBM Business

Process Manager

Standard-Adv

V8.5.6


112

WB819 IBM

Process

Implementing with

IBM Business

Process Manager

Standard/Adv V8.5.6 - I


WB855 IBM

Developing

Applications in IBM

Business Process

Manager Advanced V8.5 -I


WB857 IBM

Developing

Applications in IBM

Business Process

Manager Advanced

V8.5.5 - I


WB859 IBM

Developing

Applications in IBM

Business Process

Manager Advanced

V8.5.6 - I


WB860 IBM®

Developing

Applications in

IBM® Business

Process Manager -

Advanced (v8.5.7)


WB867

Administration of

IBM Business

Process Manager Advanced V8.5


WB868 IBM

Business Process

Manager V8.5

Performance and

Tuning


WB869 IBM

Business Process

Manager V8.5

Problem

Determination


WB870 IBM

Administration of

IBM Business


113

Process Manager

Advanced V8.5.5

WD508 Creating,

Publishing, and

Securing APIs with

IBM API Connect


WE751 IBM®

Essentials of Service

Development for

IBM® DataPower Gateway V7.5


WE761 IBM®

Administration of

IBM® DataPower

Gateway V7.6


Web Design with



Web Design with



Web Design with



Web Design with



Web Design with



Web Design with



Web Design with



Windows 10 MCSA

Bootcamp


Windows 7 - Level

1


Windows 7 - Level

2


Windows 7 -

Transition From Windows XP


Windows and

Microsoft Office

Basics


114

Windows Server

2016 MCSA Bootcamp


WM103 IBM®

Technical

Introduction to IBM® MQ


WM153 IBM® MQ

V9 System

Administration

(using Windows for labs)


WM154 IBM® MQ

V9 System

Administration

(using Linux for labs)


WM302 IBM MQ

V8 System

Administration for

z/OS


WM312 IBM MQ

V8 Advanced

System

Administration for zOS


WM646 IBM

Integration Bus V10

System

Administration


WM676 IBM

Integration Bus V10

Application Development II


WNAI41 SAP

Information Design

Tool Delta 4.1


WNAW41 SAP

Web Intelligence

Delta 4.1






115













WordPress

Fundamentals


WPL47 Developing

Websites Using

IBM Web Content

Manager 8.5


WPL95 IBM

Installation &

Administration of

IBM WebSphere Portal 8.5 on Linux


Writing for the

Business

Professional


ZV06 IBM

Installing,

Configuring, and Servicing z/VM


IBM Classes 1 day See class name 20 $ 648.83


116




Office 365 1 day See class name 20 $ 306.43


Access 1 day See class name 20 $ 228.85



Excel 1 day See class name 20 $ 228.85



OneNote 1 day See class name 20 $ 228.85

Outlook 1 day See class name 20 $ 228.85

PowerPoint 1 day See class name 20 $ 228.85

Project 1 day See class name 20 $ 306.43


Publisher 1 day See class name 20 $ 306.43

Visio 1 day See class name 20 $ 306.43

Word 1 day See class name 20 $ 228.85

Crystal Reports 1 day See class name 20 $ 768.02

QuickBooks 1 day See class name 20 $ 612.86

Adobe Classes 1 day See class name 20 $ 306.43

117


Dreamweaver 2 day See class name 20 $ 612.86

Flash 2 day See class name 20 $ 612.86

Illustrator 2 day See class name 20 $ 612.86

InDesign 2 day See class name 20 $ 612.86

Photoshop 2 day See class name 20 $ 612.86

Leadership and

Professional

Development

Classes




Human Resource

Management

Classes



Business Analysis

Classes




Project Management

Classes






ITIL 1 day See class name 20 $ 515.89



118



DevOps Institute

Clases


IAITAM Classes 2 day See class name 20 $ 1,529.39

COBIT Classes 3 day See class name 20 $ 1,849.17

Microsoft Technical

Classes






Cisco Classes 1 day See class name 20 $ 959.79





Citrix Classes 2 day See class name 20 $ 1,551.55



Amazon 1 day See class name 20 $ 602.49



Cloudera 4 day See class name 20 $ 2,776.07

119

SAP 2 day See class name 20 $ 1,204.97



NCTA 5 day See class name 20 $ 2,757.53

CompTIA Classes 3 day See class name 20 $ 1,152.03


Java Classes 1 day See class name 20 $ 1,035.66




EC Council Classes 3 day See class name 20 $ 1,626.80


ISACA 3 day See class name 20 $ 1,547.67


ISC2 5 day See class name 20 $ 2,633.76

Logical Operations

Classes



Red Hat Classes 4 day See class name 20 $ 2,966.08


VMware 2 day See class name 20 $ 1,529.39



120


Cisco CCNAX

Bootcamp


Microsoft MCSA

Bootcamp


VMware Fast Track

Bootcamp


EMC Classes 1 day See class name 20 $ 926.90





Oracle Classes 5 day See class name 20 $ 2,090.71

Six Sigma Classes 3 day See class name 20 $ 2,090.71


SalesForce Classes 1 day See class name 20 $ 463.45





SELF PACED – ONLINE ANYTIME – ON DEMAND CLASSES



etc.)

Max. number of

Students

Maximum


Each Student

Business

Professional

Foundations Knowledge Center

1 year See class name 1000 $ 1,014.96

loud and

Virtualization

Collection


121


intermediate,

advance, etc.)

Max.

number of

Students

Maximum


Each Student CompTIA – Course

Collection

1 year See class name 1000 $ 860.16

CompTIA –

Network+ 30 CEU Pack


CompTIA –

Security+ 50 CEU

Pack


Customer Service

Essentials

Knowledge Center


CyberSecurity

Collection


Database and Big

Data Collection


Design and Media –

Complete Collection


Design and Media

Single Title Series


Desktop

Applications –

Complete Collection


Desktop Single Title

Series – Course

Collection


Developer

Collection


Human Resources

Knowledge Center


IT Single Title

Series – Course

Collection


ITIL – Course

Collection


Microsoft Office

2010 Knowledge

Center


Microsoft Office

2013 Knowledge Center


Microsoft Office

2016 Knowledge

Center


122


intermediate,

advance, etc.)

Max.

number of

Students

Maximum


Each Student Microsoft Technical

Solutions

Knowledge Center


Networking

Collection


New Horizons IT –

Complete Collection


Project

Management

Knowledge Center


Six Sigma

Knowledge Center


SysAdmin and

DevOps Collection


Workplace

Harassment –

Employee Course Collection


Workplace

Harassment –

Multi- State Edition


Microsoft

OnDemand Courses


Knowledge Ninjas 1 year See class name 1000 $ 231.73

Cisco OnDemand 6 months See class name 1000 $ 1,000.00

Cisco Platinum

Learning

Library

6 months See class name 1000 $ 6,000.00

Cisco All Access

Certification

Library


Cisco Platinum

Learning

Library: Cloud


Cisco Platinum

Learning

Library:

Collaboration


Cisco Platinum

Learning

Library: Data Center


123

Cisco Platinum

Learning

Library: Security


Cisco Platinum

Learning

Library: Network


APPENDIX C-1A Not Applicable

ONSITE COST FORM ONLY FOR

DATA CONVERSION SERVICES - CATEGORY 18

IT Professional

Service Category

No.

IT Professional Service

Category

Maximum Cost Per Page


124

APPENDIX C-2 Not Applicable

OFFSITE/REMOTE COST RESPONSE FORM

IT

Professional

Service

Category

No.




Experience Level

A.

Junior

Level

B.

Middle

Level

C.

Senior

Level

1 Application Support and Development

2 IT Project Management, Planning, & Analysis

Services

3 Database Management Services and Business

Intelligence

4

Geospatial Technological Services

5 End User Support Services

6 Systems Administration Services

7 Network Services

8 IT Security Services

9 Independent Verification and Validation Service

10 Computer Aided Design


Services

11-a Information Technology Research and Advisory


APPENDIX

C-5

SEE

APPENDIX

C-5

SEE

APPENDIX

C-5 12 *IT Training Services SEE

APPENDIX C-3

SEE

APPENDIX C-3

SEE

APPENDIX C-3

13 IT Business and Process Consulting Services

14 Marketing Services

15 E-Rate Consulting Services

125

IT

Professional

Service

Category

No.




Experience Level

A.

Junior

Level

B.

Middle

Level

C.

Senior

Level

16 IT Professional Proposal and/or Grand Writing

Services

17 Electronic Content Management (ECM) Services


18 Data Conversion Services See

Appendix

C-3A

See

Appendix

C-3A

See

Appendix

C-3A *Maximum Cost per class for each student must be provided in lieu of an hourly rate

126


OFFSITE/REMOTE COST RESPONSE FORM ONLY FOR

IT TRAINING SERVICES - CATEGORY 12



etc.)

Max. number of

Students

Maximum


Each Student

APPENDIX C-3A Not Applicable

OFFSITE/REMOTE COST FORM ONLY FOR

DATA CONVERSION SERVICES - CATEGORY 18

IT Professional

Service Category

No.

IT Professional Service

Category

Maximum Cost Per Page


127


ONSITE COST MODEL ONLY FOR

Information Technology Research and Advisory Services as a

Subscription Service

CATEGORY 11


OFFSITE/REMOTE COST MODEL ONLY FOR

Information Technology Research and Advisory Services as a

Subscription Service

CATEGORY 11

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