SGS Training Catalogue Winter Spring 2014 R11.pdf

SGS TRAINING COURSESWINTER / SPRING 2014

SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES

WWW.NA.SGS.COM

Knowledge

retention

enhanced performance

transformation

further excellence

expertise

sKills

Behaviour

aBility

1 FOR MORE INFORMATION OR TO BOOK A COURSE, VISIT WWW.NA.SGS.COM

MISSION STATEMENT

Our goal is to provide the highest quality training to clients and help them get the most from their training budget. Through our experienced tutors, structured interactive training courses, and extensive training experience in the market, we can definitely meet every training need. We use our tradition, values and network to support you throughout the training process.

We have a variety of training courses ranging from introductory to implementation to in-depth internal and lead auditor courses covering different industry sectors. Our expertise provides the depth to also create training courses to address specific learning objectives and training goals.

We will work with you to provide the training courses that suit your needs. Many of our training courses are offered publicly with an expanded portfolio available at your facility (in-house). Should you have any questions about our training courses, please feel free to contact us.

2TEL: 1-888-882-3460 – FAX: (201) 935-4555 – WWW.NA.SGS.COM

Exactly what is it that we do at SGS? We make business faster, simpler and more efficient, giving our clients a real competitive edge in the area of inspection, verification, testing and certification.

SGS is the world’s leading inspection, verification, testing, training and certification company. Recognized as the global benchmark for quality and integrity, we have more than 75K employees and operate more than 1,500 offices and laboratories around the world.

We are constantly looking beyond customers’ and society’s expectations in order to deliver market leading services wherever they are needed. As the leader in providing specialized business solutions that improve quality, safety and productivity and reduce risk, we help customers navigate an increasingly regulated world. Our independent services add significant value to our customers’ operations and ensure business sustainability.

OUR VISIONWe aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing, training and certification are being continuously improved to be best-in-class. They are at the heart of what we are. Our chosen markets will be solely determined by our ability to be the most competitive and to consistently deliver unequalled service to our customers all over the world.

OUR HISTORYEstablished in 1878, the company started by offering agricultural inspection services to grain traders in Europe. From those early beginnings, we grew in size and scope as our agricultural inspection services spread around the world. On 19 July 1919, the company adopted the name of Société Générale de Surveillance

(today, known as SGS). During the mid-20th century, we began to diversify and started offering inspection, testing, training and verification services across a variety of sectors, including industrial, minerals and oil, gas and chemicals, among others. In 1981, the company went public.

The current structure of SGS, consisting of 10 business segments operating around the world, was formed in 2001. From our beginnings in 1878 as a grain inspection house, we have steadily grown into our role as the industry leader. We have done this through continual improvement and innovation and through supporting our customers’ operations by reducing risk and improving productivity.

OUR VALUEWe help customers all over the world operate in a more sustainable manner by improving quality and productivity, reducing risk, verifying compliance, and increasing speed to market. Our range of services cover all industry sectors and touch the products and services that consumers around the world rely on countless times in their everyday lives. From the energy that powers the cars we drive and the homes we live in, from the food on our plates to the clothes on our back, from the quality of the air we breathe to the safety of the pharmaceuticals we take, SGS provides independent services that make a difference in people’s lives. At the end of the day, our value lies in what our services make possible for our customers and, ultimately, for their consumers.

SAMPLE OF OUR EXPERTISE AND ACTIVITIES

SYSTEMS AND SERVICES CERTIFICATION (SSC)

High-performing business processes are at the heart of today’s economy. The audit

and certification services we provide to a wide variety of customers allow them to enhance their business processes and get out in front of the issues affecting them. With our services, they can deliver extra value, improve quality management and performance, minimize risk, and gain a real advantage over the competition.

TPECS ACCREDITED COURSESThe Training Provider Examination Certification Scheme (TPECS) is an RABQSA competency-based training certification that has been designed to reflect contemporary and innovative learning and assessment (examination) practices, address industry expectations and, above all, demonstrate that applicants achieve the level of knowledge competence required for RABQSA personnel certification. TPECS focuses on the training outcome and as such each applicant will be assessed on their level of competence required for RABQSA certification. Successful completion of an RABQSA-certified TPECS course fulfills the training requirement for either a qualification-based or competency-based auditor certification scheme.

WHY SGS?SGS has an unparalleled global network of trainers and auditors regularly working with management schemes. This unique perspective and expertise gives you a competitive advantage through more broad understanding of the international standards and management schemes.SGS Trainer Credentials:

• Dynamic subject matter experts-Auditors themselves with industry know-how

• Average of 23yrs in their respective field of work

• 98.8 attendee satisfaction

• Support from the most credible resource available-a Certified Body

OUR BACKGROUND


SGS ACADEMY – WELCOMEWelcome to the SGS Academy courses overview. Through our broad selection of high quality professional training you can strengthen your workforce and increase your productivity by ensuring everyone has the very latest knowledge. Our training programs cover a wide range of topics related to areas such as quality, performance, health and safety and accredited training for auditor development.

FORMAT

We offer a variety of different options in order for you to complete your course. Based on your individual needs, you can opt for a:

PUBLIC TRAINING SESSION WITH COLLEAGUES

These courses are available on pre-determined dates and set locations. The material delivered on these courses is generic, but where appropriate examples will always be from both service and manufacturing industries. This type of learning provides opportunity to gain other organizations point of view. Training can be tailored to the products, processes, and/or systems of your facility and practice

implementing these solutions.

IN-HOUSE TRAINING SESSION AT YOUR FACILITY

Running a course at your premises allows you to shape the message and style of the presentation to suit the individual culture of your organization. It is often the most convenient and the most cost-effective solution if you wish to train a number of your staff, or when confidentiality is an issue. Training will be provided at a time and location of your choosing, call us for a no obligation quote.

VIRTUAL TRAINING SESSION DELIVERED BY SUBJECT-MATTER-EXPERT

Virtual training classes are conducted by a live instructor via the Internet. Virtual courses follow the same agenda and timing of traditional public courses. Virtual courses also reduce travel costs and time away from the office. An Internet connection is required for these courses.

E-LEARNING BASED TRAINING COURSE THAT’S SELF-PACED

E-Learning training courses are self paced, software or “cloud” driven courses. Class work can be scheduled around personal and professional work, resulting in flexible learning. eLearning courses reduce travel cost and time away from the office. Participants also have the option to select learning materials that meets their level of knowledge and interest. Course attendees can study wherever they have access to a computer and Internet. The courses are self-paced, providing learning modules that allow learners to work at their own pace.

TRANSFERS, SUBSTITUTIONS, CANCELLATIONS

PRICE INCREASES

Every effort will be made to avoid increases to posted prices. In the event of a price increase, attendees will be notified and entitled to cancel at any time and receive a full refund limited to the paid course fee.

BOOKING

DISCOUNTS

1-888-882-3460

WWW.NA.SGS.COM

[email protected]

The following discounts apply to most of our training courses:

EARLY BIRD REGISTRATIONS:

Register 30 days in advance and receive 5% off; register 60 days in advance and receive 10%.

MULTIPLE DISCOUNT REGISTRATIONS:

3 or more registrations to any combination of training courses receive following:

• 3-5 attendees = 10% discount


• 11+ attendees = 20% discount (maximum)

*All attendees must register/attend training courses within a 12-month period

*Discounts cannot be combined

REFERRAL:

10% discount for referring others that attend a training courses at full price.

*This discount can be combined with above discounts.

An attendee booked for a public/webinar course can be substituted at anytime at no extra charge.

An attendee can transfer to another public course/webinar beyond fourteen (14) calendar days and the full paid course fee will be credited to the cost of the new course. Transfers within fourteen (14) calendar days will incur a 25% charge.

All fees will be refunded if notice of cancellation from public course/webinar is received fourteen (14) calendar days or more before the start of the course.

There will be no refund of a public course/webinar attendee if notice of cancellation is received within seven (7) calendar days of the scheduled start date or if attendee does not attend the course.

SGS Canada Inc. and SGS North America Inc. reserves the right to cancel any training event at any time in circumstances beyond our control. SGS Canada Inc. and SGS North America Inc. shall be under no liability whatsoever in respect of any consequences (e.g., airfares, hotels, car rents) of such cancellation except that any course fees paid will be refunded in full.


SGS ACADEMY – TRANSFORMING PEOPLE AND BUSINESSES

As the leader in professional training, we draw on our years of worldwide experience to provide effective learning and development opportunities. We make a difference to individuals, teams and businesses, nurturing talent and enabling continuous organizational progression. Our specialists partner with course participants, identifying improvement objectives and supporting the professional journey.


COURSE

AEROSPACE

UNDERSTANDING & DOCUMENTING AS 9100/AS 9101 PAGE 8

AS 9100C INTERNAL AUDITOR TRAINING PAGE 8

AS 9100C LEAD AUDITOR TRAINING PAGE 9

AUTOMOTIVE

CORE TOOLS MODULE 1-5 - UNDERSTANDING (APQP, DFMEA, PFMEA, CONTROL PLANS, PPAP, SPC AND MSA) PAGE 10

CORE TOOLS TRAINING MODULE 1 - APQP & DFMEA PAGE 10

CORE TOOLS TRAINING MODULE 2 - FMEA/CONTROL PLAN PAGE 11

CORE TOOLS TRAINING MODULE 3 - PRODUCTION PART APPROVAL PROCESS (PPAP) PAGE 11

CORE TOOLS TRAINING MODULE 4 - STATISTICAL PROCESS CONTROL (SPC) PAGE 11

CORE TOOLS TRAINING MODULE 5 - MEASUREMENT SYSTEMS ANALYSIS (MSA) 4TH EDITION PAGE 12

UNDERSTANDING & DOCUMENTING ISO/TS 16949:2009 QUALITY MANAGEMENT SYSTEMS PAGE 12

ISO/TS 16949:2009 QMS INTERNAL AUDITOR TRAINING FOR THE AUTOMOTIVE INDUSTRY PAGE 13

ISO/TS 16949:2009 LEAD AUDITOR TRAINING FOR THE AUTOMOTIVE INDUSTRY PAGE 14

ISO 26262 FUNCTIONAL SAFETY TRAINING MODULE K2-7 PAGE 15

ENVIRONMENTAL

UNDERSTANDING & DOCUMENTING ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 16

ISO 14001:2004 INTERNAL AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 17

ISO 14001:2004 LEAD AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS PAGE 18

PLANT BREEDING & GENETICS PROFESSIONAL DEVELOPMENT CERTIFICATE PAGE 19

GREEN BUILDING PAGE 19

ENVIRONMENTAL COMPLIANCE PAGE 19

MINING SAFETY PAGE 20

FOOD

INTRODUCTION TO GMP & HACCP SYSTEMS PAGE 22

GMP & HACCP IMPLEMENTATION PAGE 22

GMP & HACCP INTERNAL AUDITOR TRAINING PAGE 23

ADVANCED HACCP – VALIDATION & VERIFICATION PAGE 23

GMP & HACCP EVERYDAY FOOD SAFETY PAGE 24

FOOD PROCESSING MANAGEMENT PAGE 24

STEPS TO IMPLEMENT & AUDIT AN INTEGRATED GFSI SCHEME CONFORMANT FOOD SAFETY

MANAGEMENT SYSTEM PAGE 25

HOW TO PREPARE YOUR ANIMAL FEED/FOOD SAFETY SYSTEM FOR THIRD PARTY PAS222 & HACCP CERTIFICATION PAGE 25

HACCP PRINCIPLES FOR FOOD PROCESSORS & MANUFACTURERS PAGE 26

HACCP PRINCIPLES FOR FRESH PRODUCE INDUSTRIES PAGE 27

HACCP PRINCIPLES FOR WATER BOTTLERS & PROCESSORS PAGE 28

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR PACKAGING & PACKAGING MATERIALS PAGE 29

IMPLEMENTATION OF THE BRC GLOBAL STANDARD FOR FOOD SAFETY PAGE 29

INTERNAL AUDITING AGAINST THE BRC GLOBAL STANDARD FOR FOOD SAFETY STANDARD PAGE 30

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR FOOD SAFETY PAGE 30

INTRODUCTION TO FSSC 22000 & ISO 22000 PAGE 31

FSSC 22000 & ISO 22000 SCHEME IMPLEMENTATION PAGE 31

FSSC 22000 & ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM INTERNAL AUDITOR PAGE 32

FSSC 22000, ISO 22000 & ISO 9001 INTERNAL AUDITOR TRAINING PAGE 32

FSSC FOOD PACKAGING & ISO 22000 & PAS 223 IMPLEMENTATION COURSE PAGE 33

FSSC 22000 & ISO 22000 LEAD AUDITOR (IRCA ACCREDITED) IRCA CERTIFICATION #: A17304 PAGE 34

IMPLEMENTING SQF SYSTEMS PAGE 35

SQF INTERNAL AUDITOR TRAINING - NEW! PAGE 35

SQF ADVANCED PRACTITIONER PAGE 36

LEARN2SERVE FOOD SAFETY MANAGEMENT PRINCIPLES PAGE 36

PAS 96: DEFENDING FOOD & DRINK PAGE 37

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENTS 1 & 2 PAGE 37

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 1 OF 2 PAGE 38

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 2 OF 2 PAGE 38

MEDICAL

UNDERSTANDING & DOCUMENTING ISO 13485:2003 FOR MEDICAL DEVICES PAGE 40


ISO 13485:2003 INTERNAL AUDITOR TRAINING FOR MEDICAL DEVICE MANAGEMENT SYSTEM PAGE 41

ISO 13485 LEAD AUDITOR TRAINING PAGE 42

QUALITY SYSTEMS FOR MEDICAL DEVICES TRANSITION FROM ISO 9001 TO ISO 13485:2003 & EC DIRECTIVES PAGE 43

CONSTRUCTION OF A TECHNICAL FILE TO MEET THE REQUIREMENTS OF THE MEDICAL DEVICE DIRECTIVE 93/42/EEC INCLUDING 2007/47 AMENDMENT PAGE 43

INTRODUCTION TO RADIATION STERILIZATION & ISO 11137 PAGE 44

INTRODUCTION TO MEDICAL DEVICES DIRECTIVE 93/42/EEC (CE MARKING) PAGE 44

INTRODUCTION TO IVD MEDICAL DEVICE DIRECTIVE 98/79/EC PAGE 45

MEDICAL DEVICES – INTRODUCTION TO ETHYLENE OXIDE STERILIZATION & ISO 11135 PAGE 45

UNDERSTANDING ISO 9001 FOR HEALTHCARE PRACTITIONERS & SUPPORT STAFF PAGE 46

ISO 22716 AWARENESS COURSE PAGE 46

ISO 22716 COSMETIC GMP INTERNAL AUDITOR PAGE 47

QUALITY MANAGEMENT SYSTEMS ISO 14971:2009 RISK MANAGEMENT FOR MEDICAL DEVICES PAGE 47

MEDICAL DEVICE DIRECTIVE POST MARKET SURVEILLANCE PAGE 48

INTRODUCTION TO CGMP FOR PHARMACEUTICAL MANUFACTURING PAGE 49

GOOD MANUFACTURING PRACTICES FOR THE MEDICAL DEVICE INDUSTRY PAGE 49

MASTER OF SCIENCE DEGREE & GRADUATE CERTIFICATES IN PHARMACEUTICAL CHEMISTRY PAGE 50

INTRODUCTION TO HEALTH CANADA MEDICAL DEVICE REGULATIONS PAGE 50

INTRODUCTION TO PHARMACEUTICAL GOOD DISTRIBUTION PRACTICES PAGE 51

OH&S

UNDERSTANDING & DOCUMENTING OHSAS 18001:2007 HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 52

OHSAS 18001:2007 INTERNAL AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 53

OHSAS 18001:2007 LEAD AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS PAGE 54

OSHA (OCCUPATIONAL HEALTH & SAFETY) PAGE 55

CANADIAN DRIVER SAFETY PAGE 55

CANADA HEALTH & SAFETY PAGE 55

QUALITY

UNDERSTANDING & DOCUMENTING ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS PAGE 56

ISO 9001:2008 INTERNAL AUDITOR TRAINING FOR MANUFACTURING OR SERVICE PAGE 57

ISO 9001:2008 LEAD AUDITOR TRAINING FOR MANUFACTURING OR SERVICE PAGE 58

UNDERSTANDING & DOCUMENTING INTEGRATED MANAGEMENT SYSTEMS (ISO 9001:2008 &/OR ISO/TS 16949:2009, ISO 14001:2004 & OHSAS 18001:2007) PAGE 59

INTEGRATED MANAGEMENT SYSTEMS (IMS) –INTERNAL AUDITOR TRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007) PAGE 60

INTEGRATED MANAGEMENT SYSTEMS (IMS) – LEAD AUDITOR TRAINING (ISO 9001:2008, ISO14001:2004 & OHSAS 18001:2007) PAGE 61

FUNDAMENTALS OF SUPPLY CHAIN MANAGEMENT (SCM) - NEW! PAGE 62

DESIGN OF EXPERIMENTS PAGE 62

EFFECTIVE PROBLEM SOLVING (EPS) – PROBLEM SOLVING METHODOLOGY AND CONCEPTS PAGE 62

SOCIAL RESPONSIBILITY

SOCIAL SYSTEMS FOUNDATION TRAINING COURSE – BASED ON SA 8000 PAGE 63

ISO 26000 ADOPTION COURSE SOCIAL RESPONSIBILITY PAGE 63

INFORMATION TECHNOLOGY

INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS) LEAD AUDITOR TRAINING PAGE 64

LABORATORY

UNDERSTANDING & IMPLEMENTING ISO/IEC 17025:2005 PAGE 65

ISO/IEC 17025:2005 INTERNAL AUDITOR TRAINING PAGE 65

ENERGY

ISO 50001 ENERGY MANAGEMENT SYSTEMS (EnMS) FOUNDATION PAGE 66

ENERGY MANAGEMENT SYSTEMS (EnMS) LEAD AUDITOR TRAINING PAGE 66

LEAN SIX SIGMA

LEAN SIX SIGMA GREEN BELT CERTIFICATION PAGE 67

LEAN SIX SIGMA YELLOW BELT AWARENESS PAGE 67

LEAN SIX SIGMA BLACK BELT CERTIFICATION PAGE 67

COURSE

wmdo and sgs:helping medical devices professionals transform through distance learningAlmost every aspect of medical devices is covered by regulations, rules and standards: very few actions are possible without being aware of them. Successful medical device manufacturers need well-trained regulatory, marketing, quality and engineering professionals to help ensure the fastest and the most reliable route to the market.

SGS ACADEMY and the World Medical Device Organisation (WMDO) offer a programme of more than 200 e-learning sector-specific professional courses. The WMDO learning portal, the medical device industry’s most trusted source for professional online training, consists of an unparalleled range of courses. These are suitable for regulatory affairs, quality, marketing and commercial, clinical, manufacturing and design staff within organisations of any size.

Our courses cover the regulatory requirements of many global markets, clinical evaluation and investigations, risk management, quality systems and healthcare economics. Each is devised to introduce the basic information vital to your organisation’s success to both individuals and groups. Larger organisations can also benefit from management tools for monitoring learning progress. These e-learning solutions complement the existing public classroom courses and the tailored in-house learning and development programmes provided by SGS ACADEMY.

to register, please visit www.wmdo.org/sgs.

find the fastest and most reliaBle route to marKetonline training solutions for medical device professionals

Quality competitive advantage

risK management expertise

marKet intelligence

regulatory compliance

further excellence speed to marKet

patient safety






AEROSPACE

UNDERSTANDING & DOCUMENTING AS 9100/AS 9101 2 DAYS • $650

This course provides a comprehensive discussion of the requirements of AS 9100C. It also covers effective approaches to documenting, implementing or just upgrading a quality management system to meet the requirements of AS 9100C and the operational objectives of the company.

LEARNING OUTCOMES:

• Explain the background and goals of AS9100C

• Provide an understanding of AS9100C requirements

• Be able to document and implement an AS9100C quality management system

• Outline the steps for implementing or updating a quality management system to the AS9100C requirements

• Provide Best-in-Class quality management

JANUARY 13 SEATTLE, WAFEBRUARY 3 HUNTSVILLE, ALMARCH 31 ANN ARBOR, MIMARCH 31 MISSISSAUGA, ONJUNE 23 SEATTLE, WA

AS 9100C INTERNAL AUDITOR TRAINING 3 DAYS • $975

The AS 9100C standard is central to quality management in the aerospace industry. Our three- day course enables internal auditors for aviation, space and defence organizations to conduct audits meeting AS 9100C standards.

LEARNING OUTCOMES:

• Understanding the AS9100C auditing and registration process

• Understand each element of AS9100C

• Prepare, perform and complete an audit

• Understand the Aerospace approach to auditing including Process Auditing, Customer Focus and Leadership Auditing


“THIS WAS ONE OF THE BEST TRAINING SEMINARS I HAVE EVER ATTENDED. THE PRESENTER WAS ENGAGING, DISCUSSIONS & BREAKOUTS WERE COMPREHENSIVE & CONSIDERATIONS FOR KNOWLEDGE LEVELS WERE TAKEN INTO CONSIDERATION.” MICHELLE SMITH






AEROSPACE

AS 9100C LEAD AUDITOR TRAINING 5 DAYS • $1595

This course provides a comprehensive discussion of the requirements of AS 9100C. It also covers effective approaches to documenting, implementing or just upgrading a quality management system to meet the requirements of AS 9100C and the operational objectives of the company.

LEARNING OUTCOMES:

• Understand AS9100C Audit Trails

• Understand and create audit plans

• Apply decision-making skills on the AS9100C Standard in a wide variety of audit situations


“THE WHOLE CLASS REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY IT WAS DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND EVERYONE LIKED AND APPRECIATED THE INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER, QUALITY MANAGER, INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA)

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CORE TOOLS MODULE 1-5 - UNDERSTANDING (APQP, DFMEA, PFMEA, CONTROL PLANS, PPAP, SPC AND MSA)

5 DAY • $1595

This five-day seminar addresses in depth, how Process Flows, Process Failure Modes and Effects Analysis (PFMEA), Control Plans and shop floor documentation are linked and used to achieve process standardization and improvement. This seminar also focuses on PPAP and PSW consistent with the requirements of ISO/TS 16949:2002 (Second Edition) and the AIAG Third Edition FMEA Manual as well as basic the basic concepts of Statistical Process Control (SPC) and Measurement Systems Analysis (MSA).

The approaches discussed and employed in this course are consistent with the intent and guidelines in the APQP 2nd Edition, FMEA 4th Edition, and PPAP 4th Edition manuals issued by GM, Ford and Chrysler through the AIAG.

LEARNING OUTCOMES:

• Provide a basic understanding of the core tools used in New Product Development for effective auditing programs.

• Provide a hands-on approach to APQP and its relationship to program management to give the knowledge and skills needed to participate in a team that will introduce new products and processes smoothly.

• Focus on the use of Process Management to achieve standardization and improvement using Process Flow Diagrams, Process FMEA and Process Control Plans.

• Understand all major automotive industry approaches to FMEAs and Control Plans and the variations in current use.

• Develop the understanding and skills necessary to measure and monitor manufacturing processes and correct problems when they arise.

• Auditors will have a firm understanding of statistical tools required for auditing an organizations knowledge and use of statistical methods.

The workshop is comprised of the following Core Tool Modules

FEBRUARY 3 ANN ARBOR, MIFEBRUARY 3 MISSISSAUGA, ONMARCH 3 SAN JOSE, CAJUNE 10 ANN ARBOR, MIJUNE 10 MISSISSAUGA, ONJUNE 23 SAN JOSE, CA

CORE TOOLS TRAINING MODULE 1 - APQP & DFMEA 1 DAY • $325

This seminar addresses all the elements of Advance Product Quality Planning (APQP) and defines it as a process in your organization. It provides an overview of the 5 phases of APQP and how it is managed as a process. It also teaches Design Failure Mode and Effects Analysis and Design Verification Planning.

This seminar includes program management and status reporting for APQP.

LEARNING OUTCOMES:

Provide a hands-on approach to APQP and its relationship to program management and status reporting to give the knowledge and skills needed to introduce new products and processes smoothly


AUTOMOTIVE






AUTOMOTIVE

CORE TOOLS TRAINING MODULE 2 - FMEA/CONTROL PLAN 1 DAY • $325

This seminar offers an insight various aspects of the APQP process. Specifically to the development and linkage of process flows, PFMEAs and control plans. It shows how Process Flows, PFMEAs, Control Plans and shop floor documentation can be used to achieve process standardization and improvement.

LEARNING OUTCOMES:

After this training, the participants will have a clear understanding of the following:

• Process flow

• Links between Process Flow, PFMEA, Control Plan and Work Instructions

• Process FMEA and Control Plan


CORE TOOLS TRAINING MODULE 3 - PRODUCTION PART APPROVAL PROCESS (PPAP) 1 DAY • $325

This one-day seminar examines the PPAP requirements and addresses its purpose as the culmination of the APQP process. Our training can help you to determine if all customer engineering, design records, and specification requirements are properly understood.

LEARNING OUTCOMES:

• Understand the requirements and timing impacts of the PPAP

• Learn using examples for use in the hands-on application needed for successful PPAP submission

• Ensure that the production process has the potential to meet requirements during an the production run at the quoted production rate


CORE TOOLS TRAINING MODULE 4 - STATISTICAL PROCESS CONTROL (SPC) 1 DAY • $325

SPC plays an important role in the control and improvement of the production process. Our seminar is designed to provide you with an understanding of the importance of SPC and give you practical knowledge of using statistical methods to analyze production and service processes.

LEARNING OUTCOMES:

This seminar is designed to provide participants with an understanding of the importance of SPC in controlling and improving the production process and to give students a practical knowledge of using statistical methods in analyzing the production and service processes.







AUTOMOTIVE

CORE TOOLS TRAINING MODULE 5 - MEASUREMENT SYSTEMS ANALYSIS (MSA) 4TH EDITION 1 DAY • $325

MSA plays an important role in the control and improvement of the production process. Our seminar is designed to provide you with an understanding of the importance of MSA and to give you a practical knowledge of using statistical methods in analyzing the measurement system.

LEARNING OUTCOMES:

• This seminar is designed to provide participants with an understanding of the importance of MSA in controlling and improving the production process and to give students a practical knowledge of using statistical methods in analyzing the measurement system.

• Define and understand a measurement system

• Determine the causes of variation

• Qualify the sources of variation

• Analyze data to improve the measurement system

• Design or choose appropriate systems for measurement, data collection and use

• Maintain these measurement systems over the life of the manufacturing process


UNDERSTANDING & DOCUMENTING ISO/TS 16949:2009 QUALITY MANAGEMENT SYSTEMS 2 DAYS • $650

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Quality Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO/TS 16949:2009 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of ISO/TS 16949:2009 and the operational objectives of the company.

Attendees who successfully demonstrate competence during this course will achieve a Certificate of Attainment for the following competency units:

• RABQSA-QM

LEARNING OUTCOMES:

• Understand the application of Quality Management Principles in the context of ISO/TS 16949:2009.

• Relate the quality management system to the organizational products, including services, and operational processes.

JANUARY 20 ANN ARBOR, MIJANUARY 20 MISSISSAUGA, ONJANUARY 27 LOS ANGELES, CAJANUARY 27 SAN JOSE, CAFEBRUARY 17 ANN ARBOR, MIFEBRUARY 17 MISSISSAUGA, ONMARCH 17 ANN ARBOR, MIMARCH 17 MISSISSAUGA, ONMARCH 24 SAN JOSE, CAAPRIL 28 ANN ARBOR, MIAPRIL 28 MISSISSAUGA, ONAPRIL 28 LOS ANGELES, CAMAY 12 SAN JOSE, CAMAY 19 ANN ARBOR, MIMAY 26 MISSISSAUGA, ONJUNE 23 ANN ARBOR, MIJUNE 23 MISSISSAUGA, ON






“AN OUTSTANDING COURSE GIVEN BY AN OUTSTANDING TRAINER. HIS KNOWLEDGE, EXPERIENCE, AND PRESENTATION WAS AMAZING AND MADE THIS SEMINAR THE BEST SEMINAR I HAVE EVER TAKEN.” JOSH NERENBERG

AUTOMOTIVE

ISO/TS 16949:2009 QMS INTERNAL AUDITOR TRAINING FOR THE AUTOMOTIVE INDUSTRY 3 DAYS • $975

This three-day course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Principal QMS Auditor grade or lower. This seminar fully covers the ISO/TS 16949:2009 requirements.


• RABQSA-QM

• RABQSA-AU

LEARNING OUTCOMES:



• Understand the application of the principles, procedures and techniques of auditing.

• Provide an understanding of the ISO 9001:2008 and ISO/TS 16949:2009 requirements.

• Provide an understanding of the audit process and be able to create audit plans.

• Apply decision-making skills on the ISO 9001:2008 and ISO/TS 16949:2009 Standard in a wide variety of audit situations.

• Prepare, perform and complete an audit.


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AUTOMOTIVE

ISO/TS 16949:2009 LEAD AUDITOR TRAINING FOR THE AUTOMOTIVE INDUSTRY 5 DAYS • $1595

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Lead QMS Auditor grade or lower. This seminar fully covers the ISO/TS 16949:2009 requirements.


• RABQSA-QM

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:




• Provide an understanding of the ISO 9001:2008 and ISO/TS 16949:2009 requirements.

• Provide an understanding of the ISO 9001:2008 and ISO/TS16949:2009 Audit Trails.

• Provide an understanding of the audit process and be able to create audit plans.

• Apply decision-making skills on the ISO 9001:2008 and ISO/TS 16949:2009 Standards in a wide variety of audit situations.

• Prepare, perform and complete an audit.

• Demonstrate competence in the auditing of quality management systems and leading audit teams.


“REALLY APPRECIATED THE INSTRUCTOR’S PRAGMATIC APPROACH TO CORE TOOLS BASED ON HIS EXPERIENCE AND ALSO BASED ON COMMON SENSE. I WILL MOST DEFINITELY REQUEST THAT MY TEAM GOES THROUGH THE SAME TRAINING SO WE CAN DEPLOY ALL TOOLS EFFECTIVELY.”FRED TROUVE






“THE INSTRUCTOR’S SKILLS AND ABILITIES WERE OUTSTANDING IN ALL ASPECTS.”ALEX K.

“THE INSTRUCTOR WAS VERY INFORMATIVE WITH A BROAD RANGE OF QUESTIONS PRESENTED. IT WAS A VERY PRODUCTIVE TIME.”CHARLES ABARADO - QUALITY POWDERING INC.

AUTOMOTIVE

ISO 26262 FUNCTIONAL SAFETY TRAINING MODULE K2-7 5 DAYS

The ISO/FDIS 26262 is an international standard mandatory for all automotive OEMs and their global suppliers. In this in-depth training, you will learn about your legal responsibilities, the safety processes and how you can comply with the requirements of ISO 26262. Through a series of six interactive training modules and a culminating final exam, learn how to comply with standard’s requirements in the areas of:

• Management of FSM, safety management processes, and supporting processes related to ISO 26262-2 and 26262-8

• Concept development, from risk analysis to the functional safety concept related to ISO 26262-3

• System development, technical safety concept and system design related to ISO 26262-4

• Hardware development and safety-oriented hardware development related to ISO 26262-5

• Software development and safety-oriented software development related to ISO 26262-6

• Analytics and methodical approach to safety analysis related to ISO 26262-9

PLEASE CALL US FOR A NO OBLIGATION QUOTE

DISCOUNTS











REFERRAL:



PRICE INCREASES







ENVIRONMENTAL

UNDERSTANDING & DOCUMENTING ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS 2 DAYS • $650

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Environmental Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO 14001:2004 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of ISO 14001:2004 and the operational objectives of the company.

LEARNING OUTCOMES:

• Understand the application of environmental management principles.

• Understand the application of environmental science and technology.

• Understand the application of environmental systems to different operational processes.

• Assess the risk of significant environmental impacts and activities identified in the context of the organization’s EMS management system.

• Assess the effectiveness of methodologies to control environmental hazards.

• Assess the EMS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of the EMS.

JANUARY 27 ANN ARBOR, MIJANUARY 27 MISSISSAUGA, ONFEBRUARY 24 RUTHERFORD, NJFEBRUARY 24 DALLAS, TXMARCH 24 ANN ARBOR, MIMARCH 24 MISSISSAUGA, ONAPRIL 7 RUTHERFORD, NJAPRIL 7 DALLAS, TXMAY 5 ANN ARBOR, MIMAY 5 MISSISSAUGA, ONJUNE 9 SAN JOSE, CA

“THE INSTRUCTOR GAVE MANY GOOD EXAMPLES TO SHOW APPLICATION OF PRINCIPALS.”ALAN MACE - R.R. DONNELLEY

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PRICE INCREASES







ENVIRONMENTAL

ISO 14001:2004 INTERNAL AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS 3 DAYS • $975

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Principal EMS Auditor grade or lower. This seminar fully covers the ISO 14001:2004 requirements. Other topics include audit systems, the auditing process and audit instruments; the documentation process, conducting an audit, writing the audit report, and taking corrective action. Auditing case studies to develop skills for identifying nonconformities will be used.


• RABQSA-EM

• RABQSA-AU

LEARNING OUTCOMES:









• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.

• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.

• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.







ENVIRONMENTAL

ISO 14001:2004 LEAD AUDITOR TRAINING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS 5 DAYS • $1595

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Lead EMS Auditor grade or lower. This seminar fully covers the ISO 14001:2004 requirements. Other topics include audit systems, the auditing process and audit instruments; the documentation process, conducting an audit, writing the audit report, and taking corrective action. Auditing case studies to develop skills for identifying nonconformities will be used. Techniques for leading audit teams will also be discussed.


• RABQSA-EM

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:












• Establish, plan and task the activities of an audit team.

• Communicate effectively with the auditee and audit client.

• Organize and direct audit team members.

• Prevent and resolve conflict with the auditee and/or within the audit team.

• Prepare and complete the audit report.







ENVIRONMENTAL

PLANT BREEDING & GENETICS PROFESSIONAL DEVELOPMENT CERTIFICATE12 MODULES • 5-7 WEEKS PER

MODULE VOLUME DISCOUNTS APPLY

This online professional development certificate program covers a broad scope of key topics for seed industry and plant breeding professionals. Developed by distinguished professors from the University of Nebraska – Lincoln, the certificate program covers cutting-edge plant breeding technologies.

Discounts are not applicable

This is a virtual course; participants will need an Internet connection. Course can be taken from anywhere in the world.

CALL FOR MORE INFO VIRTUAL

GREEN BUILDING $35 - $239

Modules include:

• Commercial Green Building

• Green Building with Steel

• Green Infrastructure

• Residential Green Building



ON-DEMAND VIRTUAL

ENVIRONMENTAL COMPLIANCE $15 to $499

This course provides essential knowledge and understanding of EPA regulations relating to hazardous wastes such as the Clean Air Act (CAA), Clean Water Act (CWA), RCRA, EPCRA, TSCA and CERCLA.



ON-DEMAND VIRTUAL






ENVIRONMENTAL

MINING SAFETY $20 PER MODULE

Modules include:

• Chemical Hazards (MSHA)

• Emergency Procedures (MSHA)

• Environmental Hazards (MSHA)

• Equipment Hazards (MSHA)

• Escape Respirators and SCSRs (MSHA)



ON-DEMAND VIRTUAL

“I WAS ABLE TO ASK THE INSTRUCTOR QUESTIONS AND BE DIRECTED TO WHAT THE STANDARD REQUIRES AT ANY POINT DURING THE COURSE”. I LEARNED THE STANDARD.”KEZIA GONZALEZ - GOURMET BAKER INC.

“INSTRUCTOR WAS ONE OF THE BEST INSTRUCTORS I’VE EVER HAD. SHE UNDERSTOOD THE INFORMATION AND HER ABILITY TO TEACH WAS AMAZING!”MITCH FOUGERE

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REFERRAL:



PRICE INCREASES


SGS IS THERE THROUGHOUT THE SUPPLY CHAIN JOURNEY TO ENSURE SAFETY AND QUALITY – FROM FARMERS FIELD TO FAMILY TABLE.

VISIT WWW.NA.SGS.COM OR CALL 1-888-882-3460 TO FIND OUT MORE.

certifications to:

• Customized Audit that combines Multiple Standards in a Cost Effective Integrated Audit

• GFSI Benchmarked Standards

• HACCP/GMP/ISO 22000/PAS

• Quality (ISO 9001)

• Environmental (ISO 14001)

• Occupational Health/Safety (OHSAS 18001)

• Sustainability Programs (RSPO, UTZ, Biomass)

• Public and On Site Training

• Customized Training and GAP Audit

FARMER

CONSUMER

PROCESSORS & MANUFACTURER

PACKAGING

DISTRIBUTION & WHOLESALE

TRANSPORTATION

RETAILER






FOOD

INTRODUCTION TO GMP & HACCP SYSTEMS 1 DAY

The GMP and HACCP systems are recognized approaches to managing food safety. Our course provides you with an introduction to both the GMP and HACCP systems.

LEARNING OUTCOMES:

• Gain an overview of key elements of Codex Alimentarius GMP/HACCP requirements.

• Understand components to implement and certify an FSSC 22000 or ISO 22000 system and consistently maintain it.

• General Criteria

• Management and Policies

• PRPs/Supplier Review/HACCP


GMP & HACCP IMPLEMENTATION 2 DAYS • $695

This course provides comprehensive steps to implementing a Hazard Analysis Critical Control Point (HACCP) system.

SGS training is based on ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for future Global Food Safety Initiative (GFSI) approved food safety management schemes.

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected.

• Understand components of a robust system.

• Benefits of HACCP

• Prerequisite programs (Codex Alimentarius and PAS 220/ISO/TS 22002-1)

• Preliminary steps to HACCP

• HACCP Principles (Codex Alimentarius)

This course is recognized by the International HACCP Alliance

For virtual option, participants will need an Internet connection. Course can be taken from anywhere in the world.

Now available in French Canadian & Spanish

JANUARY 27 VANCOUVER, BCFEBRUARY 11 VIRTUALAPRIL 10 VIRTUALMAY 13 CHICAGO, IL






FOOD

GMP & HACCP INTERNAL AUDITOR TRAINING 2 DAYS • $695

This course provides comprehensive steps to perform an internal audit of Hazard Analysis Critical Control Point (HACCP) system.

SGS training is based on ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for the future internal auditing of Global Food Safety Initiative (GFSI) approved food safety management schemes.

LEARNING OUTCOMES:

• Understand how each requirement is audited and interpreted.

• Gain skills to perform effective internal audits and be prepared to pass third party audits.

• Learn through interactive workshops on techniques for reviewing procedures /records, interviewing personnel and evaluating on site operations

• Common Traits of Good Auditors

• Organization/Time Management

• Auditor Behavior and Judgment


Now available in French Canadian & Spanish

FEBRUARY 26 FRESNO,CAMARCH 10 VIRTUALAPRIL 21 RUTHERFORD, NJJUNE 5 VIRTUAL

ADVANCED HACCP – VALIDATION AND VERIFICATION 2 DAYS • $695

This course provides comprehensive steps to validate and verify the HACCP system and a GFSI recognized food safety management system (FSMS).

SGS training is based on Codex Alimentarius HACCP Guidelines and the major Global Food Safety Management System (GFSI) recognized FSMS audit schemes.

LEARNING OUTCOMES:

• Learn current guidelines for validation and verification

• Understand the differences between verification and validation activities

• Components of food safety management system for validation activities and verification activities

• Understand the regulatory requirements for validation and verification

MARCH 26 VANCOUVER, BC

“THE INSTRUCTOR GAVE US EXAMPLES AND OPINIONS FROM AN AUDITORS VIEWPOINT TO HELP US ESTABLISH A STRONG FOOD SAFETY MANAGEMENT SYSTEM, THE COURSE WAS WELL STRUCTURED, THE INSTRUCTOR GAVE ME THE SUPPORT I NEEDED AND MY ANSWERS WERE ANSWERED IN FULL.”FENG-HSIN CHANG, A&A SOLUTIONS






FOOD

GMP & HACCP EVERYDAY FOOD SAFETY2-3 HOURS • $30

VOLUME DISCOUNTS APPLY

This course provides the required basic food safety guidelines for operators and employees who handle, process or deal with food. The course covers the material in an innovative and interactive form that utilizes game mechanics to ensure the trainee is ‘learning by doing.

LEARNING OUTCOMES:

• Gain an overview of key elements of Codex Alimentarius Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Point (HACCP) requirements as they relate to production or manufacturing personnel.

• Understand the requirements to maintain a working environment that minimizes risks due to food hazards.

This course is in collaboration with:


Now available in Spanish

ON-DEMAND VIRTUAL

FOOD PROCESSING MANAGEMENT3 MODULES, 9 MONTHS


This program is designed by the University of Nebraska - Lincoln, one of the leading university food processing centers in the world. Taught by UNL’s award-winning and internationally respected faculty, this program provides practical training and management education to professionals working in, or who aspire to work in, the food processing industry.

LEARNING OUTCOMES:

• Prepares students to effectively hold management and supervisory positions in the food processing industry.

• Explore and understand food safety, quality control/assurance, employee safety, food processing and product development, business growth strategies, and human resources.

Discounts are not applicable.


ON-DEMAND VIRTUAL






FOOD

STEPS TO IMPLEMENT & AUDIT AN INTEGRATED GFSI SCHEME CONFORMANT FOOD SAFETY MANAGEMENT SYSTEM

3 DAYS • $795

This Implementation and Internal Auditor Course is designed for food safety professionals with an understanding of the food safety systems approach to food safety and the skills required to audit effectively against the major GFSI recognized schemes such as FSSC 22000 incorporates ISO 22000 (with ISO/TS22002-1), Global Standard For Food Safety, IFS and SQF Code. Approximately 40% of the course time will be spent in interactive workshops.

LEARNING OUTCOMES:

• Explain the purpose and benefits of a FSMS which includes managing and reducing risk

• Describe the concept of food safety risk management as a strategic business driver;

• Explain the purpose of food safety standards used in the food chain and the benefits of using a GFSI Recognised Scheme

• Explain the international frameworks and protocols for the safe provision of foods;

• Understand the difference between legal compliance and conformity with international standards

• Explain the elements of food safety management systems

• Understanding on process approach audit

• Carry out effective integrated internal audit against a GFSI recognised scheme

• Identify non-conformities

• Understand the process to implement a GFSI benchmarked food safety management system audit reporting and follow up on audit

APRIL 2 SEATTLE, WA

HOW TO PREPARE YOUR ANIMAL FEED/FOOD SAFETY SYSTEM FOR THIRD PARTY PAS222 & HACCP CERTIFICATION

2 DAYS • $695

This course provides comprehensive interpretation of the standard and steps to preparing an internal audit of the company’s animal feed safety system for Hazard Analysis Critical Control Point (HACCP) and PAS222 certification.

SGS training is based on PAS 222 criteria for feed industry prerequisite programs and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:

• Write and audit PRP procedures

• Write and audit PAS 222 compliant SOP’s

• Conduct a simplified hazard analysis and determine CCP’s, critical limits and monitoring for finished feed and medicated feed processes

• Write a complete corrective action report

• Interpret and classify audit findings according to PAS 222 requirements


MARCH 5 DUBUQUE, IAAPRIL 11 VIRTUALJUNE 2 KANSAS CITY, MO






“THE INSTRUCTOR HAD KNOWLEDGE OF THE TOPIC. I WILL DEFINITELY BRING KNOWLEDGE BACK TO MY COMPANY OF THE THINGS THAT I LEARNED THERE.”MARIA VERAN, PEKING NOODLE COMPANY

FOOD

HACCP PRINCIPLES FOR FOOD PROCESSORS & MANUFACTURERSAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist you to successfully develop a legally mandated HACCP food safety plan. Learn how to meet government, industry and auditor requirements for the development and application of a working HACCP plan, and how to implement Good Manufacturing Practices to support the plan. Become familiar with food safety regulations, and elements of the 2011 US Food Safety Modernization Act (FSMA), such as Food Defense and Traceability and the epidemiology of food borne disease.

LEARNING OUTCOMES:

• Understand the purpose and function of a HACCP system

• Recognize regulatory requirements under the 2011 Food Safety Modernization Act

• Identify conditions that promote food borne and waterborne pathogen growth, recognize the steps needed to prevent pathogens, and learn corrective actions to control and reduce them

• Understand the components of a HACCP program, the steps involved in building a plan, and what’s needed to build a strong team

• Understand how to conduct a thorough hazard analysis – know where to look!

• Know how to maintain your plan through active monitoring and verification

• Understand why recordkeeping and training are crucial to your success

• Be prepared for audits (the expected) and recalls (the unexpected)



ON-DEMAND VIRTUAL






FOOD

HACCP PRINCIPLES FOR FRESH PRODUCE INDUSTRIESAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist in implementing a legally mandated food safety plan for bringing the safest possible raw vegetables and fruits to market.

The course introduces food safety regulations, with an overview of elements of the 2011 Food Safety Modernization Act (FSMA), such as: Food Defense and Traceability; the epidemiology of food borne disease; agricultural and processing prerequisites on managing contamination of water, soil and production environments; and training of food handlers.

SGS training is based on PAS 220/ISO/TS 22002-1 criteria for prerequisite programs and Codex Alimentarius HACCP Guidelines, forming a sound foundation for future Global Food Safety Initiative (GFSI) approved food safety management schemes.

LEARNING OUTCOMES:

• Recognize basic regulatory requirements under the new FSMA (Food Safety Modernization Act)

• Recognize HACCP Prerequisites

• Understand what food borne and waterborne illnesses are, their causes, and conditions that promote pathogen growth

• Know what’s required for a thorough, product-specific hazard analysis

• Learn corrective actions to eliminate, reduce or control pathogens once introduced

• Recognize the steps to build a HACCP plan, and create documentation to support your HACCP plan

• Identify key HACCP concepts and their differences, such as Critical Control Point vs. Critical Limit

• Recognize the steps to build a strong HACCP team

• Prepare for HACCP audits (the expected) and know the auditor’s role in a potential recall process, and in a food security/food defense program for fresh produce



ON-DEMAND VIRTUAL






FOOD

HACCP PRINCIPLES FOR WATER BOTTLERS & PROCESSORSAPPROX. 15 HOURS • $299VOLUME DISCOUNTS APPLY

This course is designed to assist you to successfully implement a legally mandated food safety plan. Learn how to identify, and ultimately prevent, potential sources of contamination to water supplies. Understand the steps required to greatly reduce the likelihood of contamination of your facility and your finished products.

LEARNING OUTCOMES:

• Understand the purpose and function of a HACCP system

• Recognize regulatory requirements under the new Food Safety Modernization Act

• Understand the cause of food borne and waterborne illnesses

• Identify conditions that promote food borne and waterborne pathogen growth, recognize the steps needed to prevent pathogens, and learn corrective actions to control and reduce them

• Understand the components of a HACCP program, the steps involved in building a plan, and what’s needed to build a strong team

• Learn what’s required for a thorough hazard analysis – know where to look!

• Maintain your plan through active monitoring and verification

• Understand why recordkeeping and training are crucial to your success

• Be prepared for audits (the expected) and recalls (the unexpected)



ON-DEMAND VIRTUAL

“THE INSTRUCTOR GAVE US EXAMPLES AND OPINIONS FROM AN AUDITORS VIEWPOINT TO HELP US ESTABLISH A STRONG FOOD SAFETY MANAGEMENT SYSTEM, THE COURSE WAS WELL STRUCTURED, THE INSTRUCTOR GAVE ME THE SUPPORT I NEEDED AND MY ANSWERS WERE ANSWERED IN FULL.”FENG-HSIN CHANG, A&A SOLUTIONS






INTRODUCTION TO THE BRC GLOBAL STANDARD FOR PACKAGING & PACKAGING MATERIALS 1 DAY • $375

This course provides an overview of the British Retail Consortium (BRC) Global Standard on Packaging and Packaging Materials, Issue 4 and how it relates to your auditing practices.

LEARNING OUTCOMES:

• Gain an overview of the standard and its requirements through interaction with experienced SGS trainer/auditors

• Understand what’s new in Issue 4

• Develop a policy and objectives for product safety and quality

• Create process flow diagrams

• Learn the certification process and the SGS audit process

• Follow the roadmap to success


MARCH 24 TORONTO, ONMAY 7 VIRTUAL

IMPLEMENTATION OF THE BRC GLOBAL STANDARD FOR FOOD SAFETY 2 DAYS • $745

Understand the necessary steps to implement the British Retail Consortium (BRC) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected by auditors.


• Discover through interactive workshops and discussion with experienced SGS trainers/ auditors of this scheme’s approach to implementing each of the areas listed below:

• BRC Issue Clauses and Position Statements

• BRC Audits and Certification

• Product Categories - Defining High Risk

• The Requirements of the BRC Standard


Now available in French Canadian

JANUARY 22 SEATTLE, WAMARCH 12 VIRTUALAPRIL 23 TORONTO, ONJUNE 11 VIRTUAL

FOOD

“EXCELLENT PRESENTATION FROM THE INSTRUCTOR.”JESUS CARDENAS - STAR FISHERIES






FOOD

INTERNAL AUDITING AGAINST THE BRC GLOBAL STANDARD FOR FOOD SAFETY STANDARD 2 DAYS • $745

This course provides steps in performing internal audits against the British Retail Consortium (BRC) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Understand how each requirement is audited and details of interpretation.


• Learn through interactive workshops on techniques for reviewing procedures/records, interviewing personnel and evaluating on site operations, including the approach to auditing each of the areas listed below:

• BRC Issue Clauses and Position Statements

• BRC Audits and Certification


• The Requirements of the BRC Standard


FEBRUARY 10 RUTHERFORD, NJAPRIL 9 VIRTUALJUNE 16 VANCOUVER, BC

INTRODUCTION TO THE BRC GLOBAL STANDARD FOR FOOD SAFETY 1 DAY • $375

The Global Food Safety Initiative (GFSI) approved BRC scheme is central to your food safety management systems. Our one-day course provides you with an essential introduction to the BRC scheme for food safety and quality management.

LEARNING OUTCOMES:

• Gain an overview of the standard and its requirements through interaction with experienced SGS trainer/auditors

• Understand what’s new in Issue 4

• Develop a policy and objectives for product safety and quality

• Create process flow diagrams

• Learn the certification process and the


JUNE 4 VIRTUAL






INTRODUCTION TO FSSC 22000 & ISO 22000 1 DAY

This course provides an introduction to the FSSC 22000 (GFSI recognized scheme) and ISO

22000 standard (with ISO/TS22002-1).

LEARNING OUTCOMES:

• Gain an overview of the scheme through interaction with experienced SGS trainer/auditors

• Understand requirements to implement and certify an FSSC 22000 or ISO 22000 system and consistently maintain it.

• General Criteria:



APPROVED TRAINING PROVIDER


FSSC 22000 & ISO 22000 SCHEME IMPLEMENTATION 3 DAYS • $795

This comprehensive training course covers the steps to implement a food safety system that conforms to the requirements of FSSC 22000 and/or ISO 22000. The training includes details of ISO/TS 22002-1, covering prerequisite programs (PRPs) and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:

• Learn details of each requirement of either FSSC 22000 or ISO 22000 and what is expected by auditors.


• Learn management, communication and continual improvement elements that surround the PRP/HACCP based food safety systems.






FEBRUARY 5 LOS ANGELES, CAMARCH 11 VIRTUALAPRIL 14 ORLANDO, FLMAY 8 VIRTUALJUNE 23 BOSTON, MA

FOOD






FOOD

FSSC 22000 & ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM INTERNAL AUDITOR 2 DAYS • $695

This course provides comprehensive steps for effective internal auditing of food safety/quality systems against the requirements of FSSC 22000, ISO 22000 and ISO 9001. The training includes details of auditing PAS 220/ISO/TS 22002-1, covering prerequisite programs (PRPs), and Codex Alimentarius HACCP Guidelines.

LEARNING OUTCOMES:






• Auditing Process


MARCH 3 NEW ORLEANS, LAMAY 28 FRESNO, CA

FSSC 22000, ISO 22000 & ISO 9001 INTERNAL AUDITOR TRAINING 3 DAYS

This course provides comprehensive steps for effective internal auditing of food safety/quality systems against the requirements of FSSC 22000, ISO 22000 and ISO 9001. The training includes details of auditing PAS 220/ISO/TS 22002-1, covering prerequisite programs (PRPs), and Codex Alimentarius HACCP Guidelines. It will also define the differences between ISO 9001 and ISO 22000, as well as the commonalities and additional requirements between ISO 22000 and ISO 9001.

LEARNING OUTCOMES:



• General Criteria and Management/Policies


• Auditing Process

PLEASE CALL US FOR A NOOBLIGATION QUOTE






FSSC FOOD PACKAGING & ISO 22000 & PAS 223 IMPLEMENTATION COURSE 3 DAYS • $795

This course provides an understanding of the FSSC scheme’s requirements for implementing a compliant Food Safety Management System specific to food packaging.

LEARNING OUTCOMES:

• Explain the purpose and benefits of a FSMS which includes managing and reducing risk;

• Describe the concept of food safety risk Management as a strategic business driver;

• Explain the purpose of food safety standards used in the food chain, how they interrelate and The benefits of using FSSC Standards;

• Explain the international frameworks and protocols for the safe provision of food packaging;

• Understand the difference between legal compliance and conformity with international standards;

• Explain the typical hazards associated within the food packaging material supply chain and the impact on the safety of food products

• Explain the elements of food safety management systems

• Application of the standard requirements at the work place


APRIL 28 CHICAGO, IL

FOOD

“EXCELLENT PRESENTATION FROM THE INSTRUCTOR.”JESUS CARDENAS - STAR FISHERIES

“WELL DONE...ALL MY QUESTIONS WERE ANSWERED TO OUR SATISFACTION ANDI HAVE MORE CONFIDENCE NOW IN THE WORK THAT I DO.”ELMER SACHUIE, WINPAK LTD






FOOD

FSSC 22000 & ISO 22000 LEAD AUDITOR (IRCA ACCREDITED) IRCA CERTIFICATION #: A17304 5 DAYS • $1895

The purpose of this training course is to provide food chain professionals with the skills and knowledge necessary to audit food safety management systems (FSMS) with a view to assess the adequacy of the design, implementation and improvement of a food industry organization’s FSMS against ISO 22000:2005 and in accordance with ISO 19011.

This course is designed for experienced food safety professionals with an understanding of the management systems approach to food safety and the skills required to audit effectively against FSMS.

LEARNING OUTCOMES:

By the end of this course, attendees will be able to:

• Describe the fundamental purpose of a FSMS as well as the principles, processes and techniques used of rte assessment and management of food safety hazards, including the significance of these for FSMS auditors;

• Explain the purpose, content and interrelationship of ISO 22000:2005, the ISO 9000 series, guidance documents (ISO 15161:2002, industry practice, standard operating procedures and the legislative framework relevant to FSMS;

• Explain the role of an auditor to plan, conduct report and follow up an FSMS audit in accordance with ISO 19011;

• Interpret the requirements of ISO 22000:2005 (with ISO 15161 as a guide) in the context of an FSMS audit with particular reference to:

• The effectiveness of an organization’s management of the risk through its food safety risk assessment program;

• The capability of an organization to maintain and exceed compliance with legislative requirements;

• The adequacy of the organization’s emergency preparedness and response;

• The implementation of operational risk control, monitoring and measurement;

• The continuous improvement of FSMS performance;

• Plan, conduct, report and follow up an audit in accordance with ISO 19011


FEBRUARY 17 TORONTO, ONAPRIL 28 RUTHERFORD, NJJUNE 9 CHICAGO, IL






IMPLEMENTING SQF SYSTEMS 2 DAYS • $695

This course provides comprehensive steps to implement the Safe Quality Food (SQF) scheme for food safety and quality management, (GFSI recognized).

LEARNING OUTCOMES:

• Learn details of each requirement and what is expected by auditors.


• Discover through interactive workshops and discussion with experienced SGS trainers/auditors of this scheme’s approach to implementing each of the areas listed below:

• SQF code requirements

• Levels of SQF Certification


• General Requirements

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center. This course meets SQFI requirement for SQF practitioner.


Now available in Spanish

FEBRUARY 3 NEW ORLEANS, LAMARCH 13 VIRTUALAPRIL 7 VANCOUVER, BCMAY 21 RUTHERFORD, NJ

SQF INTERNAL AUDITOR TRAINING - NEW! 3 DAYS • $795

This course provides inclusive steps to perform an internal audit of SQF system and equips participants with the knowledge and skills required to perform internal audits against SQF Code (7th Edition) which is one of the food safety schemes approved by Global Food Safety Initiative (GFSI).

LEARNING OUTCOMES:

• Understand how each SQF requirement is audited and interpreted

• Learn techniques for reviewing procedures and records, interviewing personnel and evaluating on site operations through interactive workshops and case study analysis

• Identify documents required for Food Safety and Quality Management System

• Gain SQF Internal Auditor skills and use tools to perform effective internal audits

• Be prepared to pass SQF certification audits

• Conduct SQF Internal Audit exercises guided by an experienced instructor

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center.

MARCH 10 CHICAGO, ILMAY 5 FRESNO, CA

FOOD






SQF ADVANCED PRACTITIONER 2 DAYS • $695

The SQF Advanced Practitioner course is designed for the current SQF practitioner who is seeking further education on how to improve and maintain their company’s SQF System. The course provides the tools needed to improve and advance the food safety system in the facility and manage the ongoing maintenance of the SQF Program.

LEARNING OUTCOMES:

• Using the internal audit program to manage, maintain and enhance the SQF system

• Utilizing the corrective action/preventive action process as a tool to identify trends and build continuous improvement

• Improving the demonstration of management’s commitment and developing and prioritizing key performance indicators.

SGS is a licensed SAFE QUALITY FOOD INSTITUTE training center.

APRIL 9 VANCOUVER, BCMAY 29 RUTHERFORD, NJJUNE 19 CHICAGO, IL

LEARN2SERVE FOOD SAFETY MANAGEMENT PRINCIPLES $85

The SQF Advanced Practitioner Course is designed for the current SQF practitioner who seeks further education on how to improve and maintain the supplier’s SQF program. The SQF Advanced Practitioner course provides tools to help facilities better manage ongoing maintenance of the SQF program.

LEARNING OUTCOMES:

• Use internal audit results as a tool to maintain and enhance the SQF system

• Manage corrective actions as a tool to identify trends and building continuous improvement

• Learn best practices for validation and verification activities. How to use the results to prove and improve the operation looking at the results and coming up with action

• How to communicate to senior management, improving management commitment to prioritize and develop key performance indicators.

• Improving operational efficiencies and quality and creating ROIs for quality and food safety

ON-DEMAND VIRTUAL

FOOD

“THE WAY THE INSTRUCTOR CONVEYED THE MATERIAL WAS GOOD AND HE MADETHE CLASS FUN. I GAINED KNOWLEDGE THAT WILL HELP ME ON THE JOB.”GRIZEL SANDOVAL, ELEMENT FOOD GROUPS INC.






PAS 96: DEFENDING FOOD AND DRINK 1 DAY • $375

This course is designed for facilities wishing to comply with PAS 96 requirements and for those seeking to implement a robust food defense program. The program draws on HACCP and Crisis Management principles, and requires great commitment from management for its implementation by adopting sound sanitation, GMP and HACCP programs.

The Food Defense Program is designed to reduce the risk of an attack and to comply with government requirements related to security. An effective program will identify the sources of threats, take measures to reduce the likelihood of impact of an attack, and include provisions to respond to an incident.

LEARNING OUTCOMES:

• Use a food supply web flow chart to conduct a threat assessment.

• Develop your own flow chart, define your TACCP team and identify threats for each process step

• Analyze real-world scenarios to determine compliance with PAS 96 and identify

FEBRUARY 28 FRESNO, CAMAY 14 VIRTUALJUNE 9 TORONTO, ON

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENTS 1 & 2 3 DAYS • $795

This course provides comprehensive steps to develop a Seafood Hazard Analysis and Critical Control Point (HACCP) Program and practice on how to implement it.

This training is based on the requirements of 21 CFR 123 – Fish and Fishery Products, forming a sound foundation for the implementation of a risk based food safety system where HACCP is the focus.

LEARNING OUTCOMES:

• Understand the regulation and develop a HACCP System according to your products.


• Development and implementation of a Seafood HACCP based on a model provided by the trainer; this is a hands-on training.


• Prerequisite programs


• HACCP Principles

The National Seafood HACCP Alliance through the Association of Food and Drug officials recognizes this course.

MARCH 31 BOSTON, MAJUNE 4 NEW ORLEANS, LA

FOOD






NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 1 OF 2 2 DAYS • $695

This course provides comprehensive understanding of steps to develop a Seafood Hazard Analysis and Critical Control Point (HACCP) Program.


LEARNING OUTCOMES:



• Prerequisite programs


• HACCP Principles


MARCH 31 BOSTON, MAJUNE 4 NEW ORLEANS, LA

NATIONAL SEAFOOD HACCP ALLIANCE SEAFOOD HACCP TRAINING - SEGMENT 2 OF 2 1 DAY • $295

This course provides the steps to implementing a Seafood Hazard Analysis Critical Control Point (HACCP).


LEARNING OUTCOMES:

• Seafood regulation review.

• Development and implementation of a Seafood HACCP based on a model provided by the trainer; this is a hands-on training.

• Seafood HACCP Implementation


APRIL 2 BOSTON, MAJUNE 6 NEW ORLEANS, LA

FOOD


TRAINING FROM THE WORLDS LEADING CERTIFICATION COMPANY. IN-HOUSE TRAINING SAVES COMPANIES TIME AND MONEY – IT’S A WIN-WIN.From introductory workshops to in-depth auditor courses, the SGS global network provides tutors that are experts in their field with extensive training experience.

WHY SGS TRAINING?

• Dynamic subject matter experts - auditors themselves with industry know-how with an average of 23 years in their field of work

• 98.8% attendee satisfaction

• Speeds up initial certification or regulatory approval and provides ongoing improvements to your products and processes

• Training from the most credible independent resource available - a Certified Body

VISIT WWW.NA.SGS.COM, EMAIL [email protected] OR CALL 1-888-882-3460 TO FIND OUT MORE.

OTHER TRAINING OPTIONS

We will work with you to provide the training courses that suit your needs.

PUBLIC COURSES

Many of our training courses are offered publicly with an expanded portfolio available at your facility (in-house).

E-LEARNING COURSES

Staff can train at their desk or in their own time. Should you have any questions about our training courses, please feel free to contact us.

“We’re here to help.”

sgs in-house trainingon-site – insight






sgs in-house trainingon-site – insight

MEDICAL

UNDERSTANDING & DOCUMENTING ISO 13485:2003 FOR MEDICAL DEVICES 2 DAYS • $650

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Medical Devices Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO 13485:2003 requirements. ISO 13485 is a Quality Management Standard for Medical Devices. Many medical device companies are utilizing ISO 13485:2003 as a platform to build their business management systems because of its benefits or because it is a necessary step to market their products and services in certain regions.

For many companies, registration to ISO 13485 is a key to securing and maintaining global business. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of ISO 13485:2003 and the operational objectives of the company.

This class also covers the FDA 21 CFR 82030 for design control guidance for Medical Device Manufacturers, the section of the Food, Drug and Cosmetic Act relating to Medical Devices, Labeling for Medical Devices, US FDA QSR regulations and Good Manufacturing Practices (GMP), Post Market Surveillance, and Human Factors in Medical Device Design.


• RABQSA-MD

LEARNING OUTCOMES:

• Understand the application of Quality Management Principles in the context of ISO 13485:2003.

• Relate the quality management system to the organization’s medical devices, and provision of related services.

JANUARY 20 SAN JOSE , CAFEBRUARY 3 IRVINE,CAFEBRUARY 3 MINNEAPOLIS, MNFEBRUARY 10 BOSTON, MAFEBRUARY 24 ANN ARBOR, MIFEBRUARY 24 MISSISSAUGA, ONMARCH 10 HUNTSVILLE, ALMARCH 17 SAN JOSE , CAAPRIL 7 ANN ARBOR, MIAPRIL 7 MISSISSAUGA, ONAPRIL 28 IRVINE, CAMAY 5 MINNEAPOLIS, MNMAY 5 SAN JOSE , CAMAY 12 BOSTON, MAMAY 19 RUTHERFORD, NJJUNE 9 MINNEAPOLIS, MNJUNE 16 ANN ARBOR, MIJUNE 16 MISSISSAUGA, ON

THE CLASS IS VERY INFORMATIVE. THE INSTRUCTOR’S KNOWLEDGE OF THE CONTENT WAS EXTRAORDINARY.” EDWIN BENNETT II






MEDICAL

ISO 13485:2003 INTERNAL AUDITOR TRAINING FOR MEDICAL DEVICE MANAGEMENT SYSTEMS 3 DAYS • $975

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Medical Device Management Systems and the Internal Auditor grade or lower. This seminar fully covers the ISO 13485:2003 requirements.


• RABQSA-MD

• RABQSA-AU

LEARNING OUTCOMES:








“YOU DID A WONDERFUL JOB, I WOULD BE HAPPY TO PROVIDE A RECOMMENDATION.”JANE KREIS

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REFERRAL:



PRICE INCREASES







MEDICAL

ISO 13485 LEAD AUDITOR TRAINING 5 DAYS • $1595

This five-day course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Medical Device Management Systems and the Lead Auditor grade or lower. This seminar fully covers the ISO 13485:2003 requirements. Other topics include audit systems, the auditing process and audit instruments; the documentation process, conducting an audit, writing the audit report, and taking corrective action. Auditing case studies to develop skills for identifying nonconformities will be used.


• RABQSA-MD

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:


















MEDICAL

QUALITY SYSTEMS FOR MEDICAL DEVICES TRANSITION FROM ISO 9001 TO ISO 13485:2003 & EC DIRECTIVES

2 DAYS • $595

This course is designed to familiarize quality and regulatory professionals, engineers, supervisors and management with the quality system requirements under which medical devices are designed and manufactured. It is designed for those with an existing knowledge of ISO 9001 and focuses on the additional requirements of ISO 13485:2003 and EC medical devices directives 93/42/EEC (MDD) and 98/79/EC (IVDD). Delegates are expected to have working knowledge ISO 9001:2008 Quality Management principles. It is also advisable to have also read the standard ISO 13485:2003.

The objective of this course is to familiarize delegates with the additional requirements ISO 13485:2003 and their interpretation. The quality system of requirements of EC directives 93/42/ EEC (medical devices) and 98/79/EC (in Vitro diagnostic medical devices) are also included to allow full understanding of quality systems required to achieve CE marketing.

LEARNING OUTCOMES:

• Understand the requirements of ISO 13485:2003 and their interpretation

• Understand the quality system requirements of EC directives 93/42/EEC and 98/79/EC

• Prepare quality management system documentation to meet ISO 13485:2003 and EC Directives 93/42/EEC and 98/79/EC

• Use the references and guidance documents available to further enhance their understanding of quality systems for medical devices

• Undertake internal audits, supplier audits and third party audits of medical devices manufacturers.

JUNE 9 MINNEAPOLIS, MN

CONSTRUCTION OF A TECHNICAL FILE TO MEET THE REQUIREMENTS OF THE MEDICAL DEVICE DIRECTIVE 93/42/EEC INCLUDING 2007/47 AMENDMENT

1 DAY • $595

This course is designed to familiarize quality and regulatory professionals, engineers, supervisors and management with the technical documentation requirements of the Medical Device Directive 93/42/EEC including the 2007/47 amendment.

The objective of this course is to familiarize delegates with the technical documentation requirements of the Medical Device Directive.

LEARNING OUTCOMES:

• Understand the technical documentation requirements of Medical Device Directive 93/42/ EEC including the 2007/47 amendment and their interpretation.

• Prepare technical documentation to meet the requirements of the Medical Device Directive 93/42/EEC including the 2007/47 amendment

• Use the references and guidance documents available to further enhance their understanding of the documentation requirements.

APRIL 7 MINNEAPOLIS, MN






MEDICAL

INTRODUCTION TO RADIATION STERILIZATION & ISO 11137 1 DAY • $595

The objective of this course is to familiarize delegates with the requirements of ISO 11137 for control of radiation sterilization (in particular gamma radiation sterilization) to allow manufacturers of medical devices to ensure continued compliance. It is advisable to have read Directive 93/42/EEC prior to the course.

LEARNING OUTCOMES:

• Meet regulatory requirements such as 93/42/EEC Essential Requirements which require the use of a validated sterilization process.

• Have an awareness of microbiological requirements including controlling bioburden before sterilization, and ISO 11731 -1 -2 test methods for bioburden and sterility testing in process validation.

• Appreciate different types of radiation sterilization process-Gamma, Election Beam, X ray and understand the basic aspects of Gamma Radiation Sterilization.

• Be familiar with the major features of ISO 1137 -1, -2, -3

• Understand the ways of monitoring and controlling outsourced sterilization

• Be aware of what your Notified Body will expect to check and audit

FEBRUARY 4 SAN JOSE, CA

INTRODUCTION TO MEDICAL DEVICES DIRECTIVE 93/42/EEC (CE MARKING) 1 DAY • $595

The objective of this course is to familiarize delegates with the regulatory requirements of the Medical Devices Directive 93/42/EEC, including the changed requirements as amended by Directive 2007/47/EC which came into force from 21st 3/2010. It will provide a good introduction for manufacturers of medical devices to ensure compliance for their products.

This course comprises learning sessions and interactive workshops. Delegates are expected to have basic knowledge/awareness of the quality system standard ISO 13485:2003, but this is an introductory course on the current Medical Device Directive 93/42/EEC. It is advisable to have read the MDD 93/42/EEC prior to the course.

LEARNING OUTCOMES:

• Understand the significant regulatory requirements of the current Medical Device Directive 93/42/EEC (which incorporate the 2007/47/EC revisions).

• Be able to determine which requirements apply to their organizations.

• Understand the Quality System requirements of 93/42/EEC.

• Use the references and guidance documents available to further enhance their understanding of regulatory and quality systems requirements for medical devices.

• Be aware of how Notified Bodies will perform conformity assessment adults.


FEBRUARY 3 SAN JOSE, CAMARCH 24 VIRTUAL






MEDICAL

INTRODUCTION TO IVD MEDICAL DEVICE DIRECTIVE 98/79/EC 1 DAY • $595

The objective of this course is to familiarize delegates with the regulatory requirements of the European Union IVD Directive 98/79/EC and to allow manufacturers of IVD medical devices to ensure compliance for their products. It is advisable to have read Directive 98/79/EC prior to the course.

LEARNING OUTCOMES:

• Understand the regulatory requirements of Directive 98/79/EC on IVD Medical Devices and CE Marking.

• Be able to determine which requirements will apply their organizations.

• Understand the quality system requirements of Directive 98/79/EC.

• Use the reference and guidance documents available to further enhance their understanding of regulatory and quality systems requirements for IVD medical devices.

• Be aware of how Notified Bodies will perform conformity assessment audits.

FEBRUARY 5 SAN JOSE, CA

MEDICAL DEVICES – INTRODUCTION TO ETHYLENE OXIDE STERILIZATION & ISO 11135 1 DAY • $595

The objective of this course is to familiarize delegates with the requirements of ISO 11135 for the control of ethylene oxide sterilization to allow manufacturers of medical devices to ensure continued compliance. It is advisable to have read Directive 93/42/EEC prior to the course

LEARNING OUTCOMES:

• Meet Regulatory requirements such as 93/42/EEC Essential Requirements which require the use of a validated sterilization process.

• Have an awareness of microbiological requirements including controlling bioburden before sterilization, and ISO 11731 – 1 – 2 test methods for bioburden and sterility testing in process validation.

• Be familiar with the Ethylene Oxide sterilization process.

• Have an understanding of the major features of ISO 11135-1.

• Understand the ways of monitoring and controlling outsourced sterilization.

• Be aware of what your Notified Body will expect to check the audit.

APRIL 8 MINNEAPOLIS, MN






MEDICAL

UNDERSTANDING ISO 9001 FOR HEALTHCARE PRACTITIONERS & SUPPORT STAFF 2 DAYS

This course provides basic understanding of the application of the ISO 9001 standard in the healthcare organization’s environment.

LEARNING OUTCOMES:

• Understand how each requirement is applied to healthcare and details of interpretation.

• Understand all the ISO 9001 requirements.

• Learn through interactive workshops and case studies application of the ISO 9001 requirements related to procedures/records, healthcare operations


ISO 22716 AWARENESS COURSE 1 DAY • $595

This course is an introduction for anyone involved in the development, implementation, and management of Good Manufacturing Practices (GMP) for cosmetic products. The course will benefit those planning to complete other GMP training, for internal auditing and the auditor/lead auditor training courses, as it provides a strong basis of knowledge and understanding of ISO 22716:2008 upon which to build auditing skills. This course comprises sessions and workshop exercises. Participants are not expected to possess knowledge of GMP practices or ISO 22716:2007 before attending the course.

LEARNING OUTCOMES:

• Explain the purpose of GMP for cosmetic products.

• Explain the purpose, content and guidance provided by ISO 22716:2007

MARCH 19 LOS ANGELES, CAMAY 7 BOSTON, MAJUNE 16 VIRTUAL

GREAT INSTRUCTOR! BECAUSE OF HIS KNOWLEDGE AND UNIQUE STYLE, I EXTENDED MY TRAINING FROM INTERNAL AUDITOR TO LEAD AUDITOR.”ROY GAUTAMA






MEDICAL

ISO 22716 COSMETIC GMP INTERNAL AUDITOR 3 DAYS • $975

The objective of this course is to equip existing auditors of other management systems standards with the knowledge and skills required to perform audits of Cosmetic Finished product manufacturing units against the national and international standards, statutory requirements and regulations using the principles of ISO 22716 : 2007.

LEARNING OUTCOMES:

• Describe the purpose of an ISO 22716 guidelines.

• Explain the principles, processes and techniques used for the assessment and management of risk, including the significance of these for ISO 22716 auditors;

• Explain the purpose, content and inter-relationship of ISO 9001:2008 and the legislative framework relevant to an Good Manufacturing Practices for manufacturing of finished Cosmetic formulations.

• Undertake the role of an auditor to plan, conduct, report and follow-up an audit in accordance with ISO 19011 and by interpreting the requirements of ISO 22716.

FEBRUARY 19 RUTHERFORD, NJMAY 28 INDIANAPOLIS, IN

QUALITY MANAGEMENT SYSTEMS ISO 14971:2009 RISK MANAGEMENT FOR MEDICAL DEVICES 1 DAY • $595

This course provides a comprehensive introduction to the key elements of Risk Management for Medical Devices, using the harmonized standard ISO 1497:2009, and aims to give delegates a practical foundation in the relationship between risk management, the regulatory requirements and their Quality System. This Course comprises learning sessions and interactive workshops. Participants are expected to have basic knowledge of ISO 9001:2008 and ISO 13485:2003 quality management system standards only before attending.

LEARNING OUTCOMES:

• Understand the key elements required for the management of risk as specified in ISO 14971:2009

• Understand the relationship between risk management and regulatory requirements.

• Understand the relationship between risk management and quality management system requirements.

• Have experience of constructing a risk analysis and risk evaluation in a workshop environment


MARCH 18 LOS ANGELES, CAAPRIL 28 VIRTUALMAY 8 BOSTON, MA






MEDICAL

MEDICAL DEVICE DIRECTIVE POST MARKET SURVEILLANCE 1 DAY • $595

Find effective methods to capture feedback, record market trends, and understand how regularly monitoring data can improve quality and safety controls. Identify successful methods for proper complaint handling, clinical follow up, quality and risk management, and meeting European Union requirements.

Learn how to interpret the regulatory expectations for post market surveillance and outline how to apply the requirements to medical devices.

LEARNING OUTCOMES:

• Know the requirements of post market surveillance

• Describe the role of a post-market surveillance program on device safety, efficacy, risk management and product development

• Understand Risk Management monitoring requirements once product enters commercialization

• Identify ongoing obligations of mitigation of new unknown risks and confirmation of levels of acceptability

• Know the requirements for compliant & effective complaint handling

• Understand the differences between feedback, complaints & reportable events

• Understand Post Market Clinical Requirements (Evaluations vs. Investigations)

• Understand how Quality System requirements are linked to post market surveillance

• Understand the importance of decision making, escalation & timeliness

• Understand the challenges of implementing a compliant & effective complaint handling system


MARCH 17 LOS ANGELES, CAMAY 5 BOSTON, MAMAY 16 VIRTUAL

“...LECTURES WERE WELL PREPARED. INSTRUCTOR WAS VERY COMPETENT.”PHUONG NGUYEN






MEDICAL

INTRODUCTION TO CGMP FOR PHARMACEUTICAL MANUFACTURING 2-3 HOURS • $99


This course provides the required basics for current Good Manufacturing Practices as defined by the US FDA and Health Canada, for operators, plant personnel and employees of pharmaceutical companies.

The course covers the material in an innovative and interactive form that utilizes game mechanics to ensure the trainee is ‘learning by doing.

LEARNING OUTCOMES:

• Gain an overview of key elements of cGMP requirements as they relate to pharmaceutical manufacturing personnel.

• Complete the cGMP annual training requirement for new and current personnel.



ON-DEMAND

GOOD MANUFACTURING PRACTICES FOR THE MEDICAL DEVICE INDUSTRY2 -3 HOURS • $129


Learn to use the US FDA Quality System Regulation (21CFR part 820) for the Good Manufacturing Practices surrounding the design, manufacturing and service of Medical Devices.

Study at your own pace by completing a series of interactive lessons and exercises, and a final exam.

LEARNING OUTCOMES:

Upon successful course completion you will be able to:

• Understand and apply the general requirements of the Current Good Manufacturing Practices (cGMP) used for the design, manufacture, packaging, labeling, storage, installation and servicing of finished medical devices


ON-DEMAND VIRTUAL






MEDICAL

MASTER OF SCIENCE DEGREE & GRADUATE CERTIFICATES IN PHARMACEUTICAL CHEMISTRY

MASTER OF SCIENCE: 32 CREDIT HOURS GRADUATE / GRADUATE

CERTIFICATES: 15 CREDIT HOURS VOLUME DISCOUNTS APPLY

Offered online through the University of Florida, the program is geared toward professionals who want to improve their career options and who hope to contribute to life saving remedies and improve the speed of delivery of new medications.



ON-DEMAND VIRTUAL

INTRODUCTION TO HEALTH CANADA MEDICAL DEVICE REGULATIONS 1 DAY • $595

The objective of this course is to familiarize delegates with the regulatory requirements of the Canadian Medical Device Regulations and to allow manufacturers of IVD and medical devices to ensure compliance for their products.

This course comprises learning sessions and interactive workshops. Participants are expected to have basic knowledge of quality management systems and standards ISO 9001: 2008 and ISO 13485:2003 before attending.

LEARNING OUTCOMES:

• Understand the regulatory requirements of Health Canada’s Medical Devices Regulations.

• Be able to determine which requirements will apply to their organizations.

• Understand the quality system requirements of the Canadian Device Regulations.

• Use the reference and guidance documents available to further enhance their understanding of regulatory and quality systems requirements for IVD and medical devices.

• Be aware of how Recognized Conformity Assessment Bodies will perform conformity assessment audits.


FEBRUARY 24 VIRTUALAPRIL 9 MINNEAPOLIS, MN






MEDICAL

INTRODUCTION TO PHARMACEUTICAL GOOD DISTRIBUTION PRACTICES 1 DAY • $595

Through a series of interactive sessions and hands-on workshops, learn the purpose and requirements of Pharmaceutical Good Distribution Practices (GDP) according to the European Union Guidelines on Good Distribution Practices of Medicinal Products for Human Use 2013/C 68/01.

LEARNING OUTCOMES:

• Explain the purpose of GDP for Pharmaceutical products

• Analyze real-world situations to identify GDP deficiencies

• Practice writing findings statements to present to management

• Determine follow-up activities for an auditor, whenever necessary

• Understand how to successfully implement GDP requirements at your facility

MAY 6 BOSTON, MA

“THE WORKSHOPS, VERY BENEFICIAL!!” “LEARNED SO MUCH APPLYING THE CLAUSES.” “INSTRUCTOR IS VERY FRIENDLY AND THOROUGH.” “HAS A WONDERFUL UNDERSTANDING OF THE STANDARDS.”JARAE SHELTON - GIVIDUAN

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REFERRAL:



PRICE INCREASES







OH&S

UNDERSTANDING & DOCUMENTING OHSAS 18001:2007 HEALTH & SAFETY MANAGEMENT SYSTEMS

2 DAYS • $650

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Occupational Health and Safety Management Systems that can be applied to all auditor grades. This seminar fully covers the OHSAS 18001:2007 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of OHSAS 18001:2007 and the operational objectives of the company.


• RABQSA-OH

LEARNING OUTCOMES:

• Understand OHS laws, principles, codes of practices, and standards.

• Identify OHS hazards that are reasonably expected to occur for that business type or industry.

• Assess the risk of identified hazards in the context of the organization’s OHS management system.

• Assess the effectiveness of methodologies to control OHS hazards.

• Assess the OHS roles and responsibilities within the context of the organizational environment.

• Determine the adequacy and effectiveness of an OHS management system.







“I ENJOYED THIS COURSE VERY MUCH AND FOUND THE INSTRUCTOR HELPED ME TO UNDERSTAND WHAT IS NECESSARY TO FORMULATE AND AUDIT IN AN ORGANIZED MANNER. OVERALL AN EXCELLENT EXPERIENCE AND I LEARNED A LOT.” RON BROWN

OH&S

OHSAS 18001:2007 INTERNAL AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS

3 DAYS • $975

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Principal OHS Auditor grade or lower. This seminar fully covers the OHSAS 18001:2007 requirements.


• RABQSA-OH

• RABQSA-AU

LEARNING OUTCOMES:

















OH&S

OHSAS 18001:2007 LEAD AUDITOR TRAINING FOR HEALTH & SAFETY MANAGEMENT SYSTEMS 5 DAYS • $1595

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Lead OHS Auditor grade or lower. This seminar fully covers the OHSAS 18001:2007 requirements.


• RABQSA-OH

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:






















OH&S

OSHA (OCCUPATIONAL HEALTH & SAFETY) $20 TO $395

Modules include:

• Confined Space Entry Training

• General Safety

• Industrial Hygiene Training

• Construction Safety Training

• HAZWOPER Training

• Supervisor and Competent Person Training

• Forklift and Heavy Equipment Training

• HazCom Training

Discounts not applicable


ON-DEMAND VIRTUAL

CANADIAN DRIVER SAFETY $20 TO $160 PER MODULE

These courses include Bobtailing and Jacknifing, Forklift Safety and Driver Safety Courses for Large Trucks & Buses. Designed specifically for regulations in Canada.



ON-DEMAND VIRTUAL

CANADA HEALTH AND SAFETY $15 TO $30 PER MODULE

Courses range from Accident Investigation Reporting to Occupational Health and Safety Act Legislative Requirements to Workplace violence. There are 24 courses that focus on Health and Safety issues regulated under Canadian law. These on-line Occupational Health and Safety courses have been designed to help employers, supervisors, managers and workers learn their responsibilities so they can comply with requirements and how these relate to specific workplace regulations.



ON-DEMAND VIRTUAL






QUALITY

UNDERSTANDING & DOCUMENTING ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS 2 DAYS • $650

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for Quality Management Systems that can be applied to all auditor grades. This seminar fully covers the ISO 9001:2008 requirements. Other topics include the documentation process, and implementing or upgrading a management system to meet the requirements of ISO 9001:2008 and the operational objectives of the company.


• RABQSA-QM

LEARNING OUTCOMES:



JANUARY 20 ANN ARBOR, MIJANUARY 20 MISSISSAUGA, ONJANUARY 27 LOS ANGELES, CAJANUARY 27 SAN JOSE, CAFEBRUARY 17 ANN ARBOR, MIFEBRUARY 17 MISSISSAUGA, ONFEBRUARY 17 VANCOUVER, BCMARCH 10 DALLAS, TXMARCH 10 RUTHERFORD, NJMARCH 10 SEATTLE, WAMARCH 17 ANN ARBOR, MIMARCH 17 MISSISSAUGA, ONMARCH 24 SAN JOSE, CAAPRIL 28 ANN ARBOR, MIAPRIL 28 LOS ANGELES, CAAPRIL 28 MISSISSAUGA, ONMAY 5 VANCOUVER, BCMAY 12 SAN JOSE, CAMAY 19 MISSISSAUGA, ONMAY 5 VANCOUVER, BCMAY 12 SAN JOSE, CAMAY 19 ANN ARBOR, MIMAY 19 MISSISSAUGA, ONJUNE 23 ANN ARBOR, MIJUNE 23 MISSISSAUGA, ON

“THE WORKSHOPS TO HELP US PRACTICE AUDITING SKILLS WERE VERY HELPFUL AND PRACTICAL. THE INTERACTION WITH EVERYONE ALLOWED FOR GOOD UNDERSTANDING OF VARIOUS SCENARIOS EXPERIENCED IN AUDITING.”STEFANIE MOFFET - ROBINEX






QUALITY

ISO 9001:2008 INTERNAL AUDITOR TRAINING FOR MANUFACTURING OR SERVICE 3 DAYS • $975

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Internal QMS Auditor grade or lower. This seminar fully covers the ISO 9001:2008 requirements.


• RABQSA-QM

• RABQSA-AU

LEARNING OUTCOMES:







JANUARY 20 ANN ARBOR, MIJANUARY 20 MISSISSAUGA, ONJANUARY 27 LOS ANGELES, CAJANUARY 27 SAN JOSE, CAFEBRUARY 17 ANN ARBOR, MIFEBRUARY 17 MISSISSAUGA, ONFEBRUARY 17 LOS ANGELES, CAMARCH 10 DALLAS, TXMARCH 10 RUTHERFORD, NJMARCH 10 SEATTLE, WAMARCH 17 ANN ARBOR, MIMARCH 17 MISSISSAUGA, ONMARCH 24 SAN JOSE, CAAPRIL 28 ANN ARBOR, MIAPRIL 28 LOS ANGELES, CAAPRIL 28 MISSISSAUGA, ONMAY 5 VANCOUVER, BCMAY 12 SAN JOSE, CAMAY 19 MISSISSAUGA, ONMAY 5 VANCOUVER, BCMAY 19 ANN ARBOR, MIJUNE 23 ANN ARBOR, MIJUNE 23 MISSISSAUGA, ON

“I LEARNED THE PROPER WAY TO CONDUCT INTERNAL AUDITS AND HAVE A BETTER UNDERSTANDING OF THE ISO9001 STANDARD.”ROBERTA CHASE - R.R. DONNELLEY






QUALITY

ISO 9001:2008 LEAD AUDITOR TRAINING FOR MANUFACTURING FOR SERVICE 5 DAYS • $1595

This course is certified by RABQSA under the TPECS scheme, and meets the knowledge criteria requirements for the Lead QMS Auditor grade or lower. This seminar fully covers the ISO 9001:2008 requirements.


• RABQSA-QM

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:












JANUARY 20 ANN ARBOR, MIJANUARY 20 MISSISSAUGA, ONJANUARY 27 LOS ANGELES, CAJANUARY 27 SAN JOSE, CAFEBRUARY 17 ANN ARBOR, MIFEBRUARY 17 MISSISSAUGA, ONFEBRUARY 17 VANCOUVER, BCMARCH 10 DALLAS, TXMARCH 10 RUTHERFORD, NJMARCH 10 SEATTLE, WAMARCH 17 ANN ARBOR, MIMARCH 17 MISSISSAUGA, ONMARCH 24 SAN JOSE, CAAPRIL 28 ANN ARBOR, MIAPRIL 28 LOS ANGELES, CAAPRIL 28 MISSISSAUGA, ONMAY 5 VANCOUVER, BCMAY 12 SAN JOSE, CAMAY 19 ANN ARBOR, MIMAY 19 MISSISSAUGA, ONJUNE 23 ANN ARBOR, MIJUNE 23 MISSISSAUGA, ON

“THE WHOLE GROUP REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY THIS HAS BEEN DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND THEY ALL LIKED AND APPRECIATED HIS INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER,DIRECTOR OF QUALITY ( IATA) - INTERNATIONAL AIR TRANSPORTATION ASSOCIATION






QUALITY

UNDERSTANDING & DOCUMENTING INTEGRATED MANAGEMENT SYSTEMS (ISO 9001:2008 &/OR ISO/TS 16949:2009, ISO 14001:2004 & OHSAS 18001:2007)

2 DAYS • $650

This two-day workshop provides a step-by-step analysis of the standards, the process approach to management systems, and the opportunities for creating an integrated management system which meets the requirements of all three standards: ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007.

The learning objectives of this workshop focus on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated.

The workshop is designed to provide a hands-on approach to integrating the documentation and the processes of the organization. The integration process and methodology focuses on management systems integration in three ways – integrating processes, integrating risk, and integrating audits. This class focuses on the integration of process and risk.

LEARNING OUTCOMES:

• Study the structure of ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007

• Understand the Process Based Approach to integration

• Understand how the ISO 9001:2008, ISO 14001:2004 and/or OHSAS 18001:2007 requirements and clauses integrate

• Recognize the challenges and advantages of implementing an Integrated Management System

• Understand how to integrate Quality, Environmental and Health and Safety Risks

FEBRUARY 24 ANN ARBOR, MIFEBRUARY 24 MISSISSAUGA, ONJUNE 16 ANN ARBOR, MIJUNE 16 MISSISSAUGA, ON

DISCOUNTS











REFERRAL:



PRICE INCREASES







QUALITY

INTEGRATED MANAGEMENT SYSTEMS (IMS) – INTERNAL AUDITOR TRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007)

4 DAYS • $1300

This four-day seminar focuses on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

The seminar is built around a case study, which includes the integrated approach. Also included are case studies to develop skills for identifying nonconformities.

This is a RABQSA-certified four-day course under the TPECS scheme meeting the knowledge competency requirements for the Principal Auditor grade or lower. Attendees who successfully demonstrate competence during this course will achieve a Certificate of Attainment for the following competency units:

• RABQSA-AU

LEARNING OUTCOMES:

• Understand the Integrated Management Systems auditing process.

• Understand how the ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007 requirements and clauses integrate.





FEBRUARY 24 ANN ARBOR, MIFEBRUARY 24 MISSISSAUGA, ONJUNE 16 ANN ARBOR, MIJUNE 16 MISSISSAUGA, ON

“THE INSTRUCTOR WAS VERY DETAILED IN COVERING THE STANDARD AND I THINK THIS WAS VERY APPROPRIATE FOR THOSE WHO HAVE PAST EXPERIENCE WITH AUDITING.”PATRICK BOIVIN - R.R. DONNELLEY






QUALITY

INTEGRATED MANAGEMENT SYSTEMS (IMS) – LEAD AUDITOR TRAINING (ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007)

5 DAYS • $1595

This five-day seminar focuses on the integration of the standards. The intent is not to teach the “shalls” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

The seminar is built around a case study, which includes the integrated approach. Also included are case studies to develop skills for identifying nonconformities. Techniques for leading audit teams will also be discussed.

This is a RABQSA-certified five-day course under the TPECS scheme meeting the knowledge competency requirements for the Lead Auditor grade or lower. Attendees who successfully demonstrate competence during this course will achieve a Certificate of Attainment for the following competency units:

• RABQSA-AU

• RABQSA-TL

LEARNING OUTCOMES:

• Understand the Integrated Management Systems auditing process.

• Understand how the ISO 9001:2008 and/or ISO/TS 16949:2009, ISO 14001:2004 and OHSAS 18001:2007 requirements and clauses integrate.










MARCH 31 ANN ARBOR, MIMARCH 31 MISSISSAUGA, ON






QUALITY

FUNDAMENTALS OF SUPPLY CHAIN MANAGEMENT (SCM) - NEW! 3 DAYS • $795

This course provides the essentials to effective supply chain management in the service and manufacturing environments.

SGS training is based on a modular approach to active learning. Each module is oriented toward learner readiness and outcomes that are practical / tactical.

LEARNING OUTCOMES:

• Describe how effective supply chain management can reduce operating expenses.

• Analyze strategic and supplier selection management issues

• Gain insight into logistics worldwide: forecasting & resource planning

• Explain how integration of the supply chain can improve inventory management

• Increase your knowledge of domestic and international distribution

• Identify ways to meet procurement and logistics challenges in service or manufacturing environments

MARCH 12 LOS ANGELES, CAMAY 19 RUTHERFORD, NJ

DESIGN OF EXPERIMENTS 3 DAYS • $975

This three-day seminar will develop the knowledge and skills necessary to design, conduct and analyze industrial experiments. Basic principles of experimental design and their applications to quality and productivity improvement projects will be presented. This seminar utilizes Minitab software for experimental design and analysis.

LEARNING OUTCOMES:

This seminar provides an intuitive, graphically oriented introduction to the theory and practice of experimental design. This seminar also provides instruction and practice in the planning and analysis of experimental data.

JANUARY 27 ANN ARBOR, MIJUNE 23 ANN ARBOR, MI

EFFECTIVE PROBLEM SOLVING (EPS) – PROBLEM SOLVING METHODOLOGY AND CONCEPTS 2 DAYS • $650

EPS represents the most current and up-to-date methodologies and techniques in problem solving in the world today. This class incorporates Problem Definition, IS/IS Not, 5 Why, and the three types of Root Causes and their solutions. Most innovative in this approach is the linkage of the failure mode into problem solving and a robust Preventive Action including the Read-Across methodology.

LEARNING OUTCOMES:

• Understand the problem solving process

• Understand continual improvement and the problem solving process

• Understand the uses of problem solving tools

• Understand how the problem solving process is managed

• Understand relationships between EPS and other problem solving methodologies

MARCH 10 ANN ARBOR, MI






SOCIAL RESPONSIBILITY

SOCIAL SYSTEMS FOUNDATION TRAINING COURSE – BASED ON SA 8000 1 DAY • $375

This course is an introduction for anyone involved in the development, implementation and management of an social accountability system based on SA 8000:2008.

The course will benefit those planning to complete other social systems training, for internal auditing and the Lead Auditor Training Course, as it provides a strong basis of knowledge and understanding of SA 8000 upon which to build auditing skills.

This course comprises lectures and workshop exercises.

LEARNING OUTCOMES:

• Describe the potential range of social issues that face organisations and auditors, and the range of conventions, specifications, codes of conduct and other initiatives;

• Describe the fundamental purpose of a management system and explain the purpose, content and interrelationship of SA 8000:2008, local industry practice, the relevant legislative framework.

FEBRUARY 24 RUTHERFORD, NJ

ISO 26000 ADOPTION COURSE SOCIAL RESPONSIBILITY 2 DAYS • $595

This course provide an insight into the steps needed to adoption of social responsibility principles, fundamental practices and actions needed to address core subject areas of social responsibility.

LEARNING OUTCOMES:

By the end of this course participants will be better able to:

• Recognize and explain the benefits to business and stakeholders of using ISO26000

• Identify and engage with relevant stakeholders

• Identify and prioritise core issues of social responsibility

• Use existing systems to ensure core issues and principles are addressed

• Identify gaps in expertise and internal training requirements

• Set appropriate improvement target

MAY 5 CHICAGO, IL






INFORMATION TECHNOLOGY

INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS) LEAD AUDITOR TRAINING 5 DAYS • $2195

Become equipped with the knowledge and skills required to perform first-, second- and third-party audits of ISMS against ISO27001, in accordance with ISO 19011 and ISO 17021, as applicable. Learn through a blend of personalized sessions and continuous feedback on interactive workshops, exercises.

LEARNING OUTCOMES:

• Upon completion of this Course, delegates will be able to:

• Explain the purpose of an information security management system (ISMS) and explain the processes involved in establishing, implementing, operating and monitoring, reviewing and improving an ISMS as defined in ISO 27001, including the significance of these for ISMS auditors

• Explain the purpose, content and interrelationship of ISO 17799 and ISO 19011, ISO/IEC TR 13335 Parts 3 and 4 (GNITS), EA 7/03 and the legislative framework relevant to an ISMS

• Explain the role of an auditor to plan, conduct report and follow up an ISMS audit in accordance with ISO 19011

• Interpret the requirements of ISO 17799 and EA 7/03 in the context of an ISMS audit

• Undertake the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19011.

JUNE 9 RUTHERFORD, NJ

“THE WHOLE GROUP REALLY APPRECIATED THE TRAINING CONTENT AND MATERIAL AND THE WAY THIS HAS BEEN DELIVERED. THE INSTRUCTOR DID AN EXCELLENT JOB AND THEY ALL LIKED AND APPRECIATED HIS INSTRUCTOR’S SKILLS AND CAPABILITIES.”JEAN-LUC BOUTILLIER, DIRECTOR OF QUALITY ( IATA) - INTERNATIONAL AIR TRANSPORTATION ASSOCIATION






LABORATORY

UNDERSTANDING & IMPLEMENTING ISO/IEC 17025:2005 2 DAYS • $650

This two-day seminar serves as an overview of the ISO/IEC 17025:2005 International Standard, which are the recognized international requirements for the competence of testing and calibration laboratories. The technical requirements for laboratories are enhanced by the use of a management system that incorporates the requirements of ISO 9001.

The acceptance of testing and calibration results between countries and industries should be facilitated if laboratories want to comply with this International Standard. The use of this standard will facilitate cooperation between laboratories and other bodies and assist in the exchange of information and experience, standards and procedures.

LEARNING OUTCOMES:

• Present requirements for a competent and compliant calibration/test laboratory.

• Compile examples of documentation required for demonstrating a compliant system.

• Understand basics for implementing a sound laboratory system from quality, calibration and test perspectives.

FEBRUARY 10 ANN ARBOR, MIFEBRUARY 10 MISSISSAUGA, ONMAY 12 ANN ARBOR, MIMAY 12 MISSISSAUGA, ON

ISO/IEC 17025:2005 INTERNAL AUDITOR TRAINING 3 DAYS • $975

ISO/IEC 17025:2005 is a vital standard for effective laboratory Quality Management Systems (QMS). This new standard aligns and harmonizes ISO/IEC 17025:1999 with ISO 9001:2008. ISO 9001:2008, enables the acceptance of testing and calibration results between countries and industries. It also allows cooperation between laboratories and other bodies, and assists the exchange of information, experience, standards and procedures. Our three-day course enables you to conduct internal laboratory audits to ISO/IEC 17025:2005 standards.

LEARNING OUTCOMES:

• Present requirements for a competent and compliant calibration/test laboratory

• Compile examples of documentation required for demonstrating compliance system

• Understand basics for implementing a sound laboratory system from quality, calibration, and test perspectives

• Student takes workbook back to Lab as model for own facility and future auditing

FEBRUARY 10 ANN ARBOR, MIFEBRUARY 10 MISSISSAUGA, ONMAY 12 ANN ARBOR, MIMAY 12 MISSISSAUGA, ON






ENERGY

ISO 50001 ENERGY MANAGEMENT SYSTEMS (EnMS) FOUNDATION 1 DAY • $375

This course is an introduction for anyone involved in the development, implementation and management of energy management systems.

The course will benefit those planning to complete other energy management systems training such as those for internal auditing and the auditor/lead auditor courses, as it provides a strong basis of knowledge and understanding of ISO 50001 upon which to build auditing skills.

This course comprises sessions and workshop exercises. Participants are not expected to possess knowledge of energy management systems or ISO 50001 before attending the course.

LEARNING OUTCOMES:

By the end of this course, participants will be able to:

• Understand the guidance and application for energy management systems provided by ISO 50001

• Explain the purpose of ISO 50001 and the benefits to an organization of using the Standard;

• Outline key concepts and approaches to an energy management system

• Describe, with reference to Plan – Do – Check – Act cycle, the structure, scope and purpose of ISO 50001

• Outline key ISO 50001 definitions and terminology

• Briefly summarise relevant energy management legislation

• Identify sources of law and sources of information on energy management legislation

• Outline the key requirements of ISO 50001.

MARCH 21 SAN JOSE. CAMAY 2 TORONTO, ON

ENERGY MANAGEMENT SYSTEMS (EnMS) LEAD AUDITOR TRAINING 5 DAYS • $1895

Become equipped with the knowledge and skills required to perform first-, second- and third- party audits of EnMS against ISO 50001, in accordance with ISO 19011 and ISO 17021, as applicable.

Learn through a blend of personalized sessions and continuous feedback on interactive workshops, exercises.

LEARNING OUTCOMES:

Upon successful course completion, you will be able to:

• Describe the purpose of an EnMS, of ENMS standards, of management system audit and of third-party certification;

• Explain the role of an auditor to plan, conduct, report and follow-up an EnMS audit in accordance with ISO 19011 and ISO 17021, where appropriate;

• Plan, conduct, report and follow-up an audit of and EnMS in accordance with ISO 19011 and ISO 17021, where appropriate.

JUNE 2 RUTHERFORD, NJ






LEAN SIX SIGMA

LEAN SIX SIGMA GREEN BELT CERTIFICATION 5 DAYS • $1295


This course provides the material required to complete successfully the Lean Six Sigma Black Belt or Green Belt Certification Examination.




JANUARY 28 VIRTUALMAY 13 VIRTUALOCTOBER 14 VIRTUAL

LEAN SIX SIGMA YELLOW BELT AWARENESS 1 DAY • $295


This course provides the material required to complete the Lean Six Sigma Yellow Belt Awareness Program.




JANUARY 30 VIRTUALMAY 15 VIRTUALOCTOBER 16 VIRTUAL

LEAN SIX SIGMA BLACK BELT CERTIFICATION 10 DAY • $2995


This course provides the material required to complete successfully the Lean Six Sigma Black Belt or Green Belt Certification Examination.




MAY 20 VIRTUALOCTOBER 21 VIRTUAL

“I TOOK THE DARTMOUTH COLLEGE GREENBELT PROGRAM FROM AMMAN, JORDAN. IT WAS LIVE ONLINE WITH EXPERIENCED INDUSTRY INSTRUCTORS. THE VALUE FROM THIS PROGRAM SIGNIFICANTLY HELPED ME IMPROVE OUR PROCESSES EVEN THOUGH WE WERE ALREADY ISO 9001 CERTIFIED.”YOUSEF SHARINA - PROCESS ENGINEER AT ELREHA

TRANSFORMING PEOPLE AND BUSINESSESSGS ACADEMY

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DISCOUNTS


• Register 60 days in advance and receive a 10% discount.

• Register 30 days in advance and receive a 5% discount.

• Multiple discount registration specials see page 4

*Discounts cannot be combined.

TRANSFERS, SUBSTITUTIONS, CANCELLATIONS

An attendee booked for a public/webinar course can be substituted at anytime at no extra charge. An attendee can transfer to another public course/webinar beyond fourteen (14) calendar days and the full paid course fee will be credited to the cost of the new course. Transfers within fourteen (14) calendar days will incur a 25% charge. All fees will be refunded if notice of cancellation from public course/webinar is received fourteen (14) calendar days or more before the start of the course. There will be no refund of a public course/ webinar attendee if notice of cancellation is received within seven (7) calendar days of the scheduled start date or if attendee does not attend the course. SGS Canada Inc. and SGS North America Inc. reserves the right to cancel any training event at any time in circumstances beyond our control. SGS Canada Inc. and SGS North America Inc. shall be under no liability whatsoever in respect of any consequences (e.g., airfares, hotels, car rents) of such cancellation except that any course fees paid will be refunded in full.

ENROLMENT FORM

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SGS Training Catalogue Winter Spring 2014 R11.pdf

Documents

Transcript of SGS Training Catalogue Winter Spring 2014 R11.pdf