Unwire Your Business with SAP Mobile SolutionsLalit SharmaSystems Consultant - Mobility

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IT Demands An enterprise mobile strategy

Support a growing number of users

Securely support the device of choice

A reliable and scalable infrastructure

Connectivity to various backend systems

Control costs (TCO) Mobilize all business process

Business Demands Rich user experience

BYOD Employee productivity

Brand loyalty Revenue generation Rapid time-to-market

Enterprise app store

Analytics

CIO caught in the middle

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The mobile needs of employees

Employee look-up

Time sheets HR approvals

Earnings/payroll Time and expense reporting (timecards)

Vacation/time-off tracking

Dashboards Reports Collaboration

Access approver Payment approvals Travel and expense approval

CRM sales Sales order notification

Customers and contacts

HRMisc

Analytics

Sales & Service

Financial & Risk

Employee

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SAP’s end-to-end mobile solution

SAP Store

SAP Mobile Platform

Sybase 365 Messaging Services

SAP Business Suite

SAP HANA & Other Databases

3rd Party Applications

LoB/Industry Apps Consumer Apps Analytic Apps

Presentation Frameworks

Application Services

Foundation Services

SAP Afaria

App Catalog

Device Management

Apps Management

SAP Services

Managed Mobility

Strategy Services

Implementation Services

RDS

Third Party App Dev ToolsSAP App Dev Tools

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Afaria: Our simple yet comprehensive & scalable solution

MDMDevice Security

App Provisioning & Management Usage Analytics

Data Partitioning

Help DeskDevice ConfigurationIntegration with App Middleware Platforms

Asset Tracking Afaria

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Managing and Securing the Device Lifecycle with Afaria

Manage Assign membership/policies Configure devices OTA client delivery Application deployment

Secure Establish policies Initialize power-on password

Install and encrypt data Install and configure AV, firewall, controls

Manage Track asset Update/repair software Maintain/modify configuration Distribute/update files Software license tracking Schedule/automate activities Device remote control

Secure Back-up data Apply patch/security updates Enforce security policies Monitor/track security violations/threats

Compliance activity logging

Manage Reprovision/reimage device Replacement device-same user Repurposed device Redeploy software assets Restore data (after device kill)

Secure Disable lost/stolen device

Remote kill/lock Access violation lock “Data fading” Disable device, network, application access

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SAP Mobile Apps portfolio

Line of Business AppsFinanceSAP GRC Access Approver SAP GRC Policy Survey SAP Payment Approvals SAP Travel Receipt Capture SAP Travel Expense ApprovalSAP Travel Expense Report

Human ResourcesSAP Employee LookupSAP Leave RequestSAP TimesheetSAP HR ApprovalsSAP Interview AssistantSAP Manager InsightSAP Learning Assistant

ManufacturingSAP EAM Work OrderSAP ERP Quality IssueSAP EHS Safety Issue

ProcurementSAP Cart Approval

SalesSAP CRM SalesSAP Sales Order NotificationSAP Material Availability SAP Customer and ContactsSAP Customer Financial Fact Sheet SAP ERP Order StatusSAP Customer Briefing

Service SAP Field Service

Supply ChainSAP Transport Notification and StatusSAP Transport Tendering

For up-to-date list, visit: store.sap.com/mobile

Industry Apps/ServicesConsumer ProductsSAP Retail Execution

HealthcareSAP Electronic Medical Record

InsuranceSAP Policyholder Lookup

Public SectorSAP Citizen Connect

Analytics AppsSAP BusinessObjects Mobile BISAP BusinessObjects Explorer MobileSAP Strategy Management

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SAP Store for Mobile AppsDiscover, evaluate, buy and deploy mobile apps from SAP and Partners

Visit store.sap.com/mobile or scan these QR codes:Apple iOS Android

SAP Enterprise Ready App Store: Over 70+ mobile apps from SAP and certified apps from partners

Support for enterprise buying and evaluation processes

Ability to search, browse, download, and deploy applications

In product discovery – access SAP Store via Afaria

Availability via SAP Store website and on device

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Some of our customers

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SAP CRM Sales

Long sales rep’s call planning and execution Slower sales cycle because unable to create

quotes & orders from mobile device Unable to Geo Lookup Customers and contacts Need to flip to another tool or apps to get

driving directionsMobile Business Impact

Typical Business Challenges

Features and Capabilities

Facts & Figures

Account, Contact, Lead, Opportunity, Activity, Quotes & Orders, CRM Calendar

Sales Tools – including Account Factsheet, Surveys , Marketing Attributes, Sales Asset downloads

Multi-Language Support Find Leads, Customers “Near Me” Find driving directions to customer addresses

Enable Sales Reps to execute Lead-to-Order Sales processes from a mobile device. It provides Account, Contact, Lead, Opportunity management supporting Call Planning and Execution process and helps Sales Rep create Quotes & Orders directly from device. This app helps Sales Rep to become more productive in both online or offline mode. The mobile device provides Mapping and Internet support . By creating Quotes and Orders directly from device, it accelerates the Sales Cycle.The app will be available in multiple languages to support most geographically dispersed sales teams

Role: Sales Representative Target Segment: LoB Sales; Cross Industries Version: 2.0.1 (Available) Planned

Availability:2.0.2 (Planned – May 31st 2012)

Prerequisites:

Sybase® Unwired Platform 2.1; SUP 2.1SAP CRM 2007 – SP06 (or above) (OR) SAP CRM 7.0 Ehp1 OR SP05 (or above)SAP Netweaver Mobile 7.1 (SP13)Gateway 1.1 to SAP NW Mobile (SP07)+

Mobile Device Support:

Apple iOS4.3 & above, iOS5, BlackBerry OS 6.0 & 7.0, Windows (touch and non-touch)- XP, Vista, 7, Android 3.0 tablets

Video: http://youtu.be/YQGr_3jvb7A

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SAP Customer Financial Fact Sheet

• With this app: A sales rep can now access financial data and customer invoices real time on his own. He can directly exchange information with his back office.

• Without this app: He needs to call his back office / accounting team or send e-mails or faxes to collect the required information. Information available is not real-time.

Role: Sales Representative Target Segment: LoB Sales, LoB Finance Version: 3.0 (iOS) and 2.2 (Android) Planned

Availability: Available

Prerequisites:

SAP ERP 6.0 SP 15 (or higher), Sybase® Unwired Platform 2.1.2, SAP NetWeaver® Gateway 2.0 SP 02; SAP Data SDK

Mobile Device Support: iOS, Android, Samsung Galaxy SII, HTC

Video: http://www.youtube.com/watch?v=sN6kM3qv_9c

Mobile Business Impact

Typical Business Challenges

Features and CapabilitiesFacts & Figures

Display list of all customers, those classified as Critical according to predefined rules, and favorites

Display financial details (payments, creditworthiness, etc) for a selected customer & drill down to single invoice

Add notes to customers in backend ERP system (iPad only)

Record and edit customer disputes (iPad only) Take promises to pay for outstanding invoices

(iPad only) Access archived documents related to the

customer and stored in the backend (iPad only) Store office documents per customer locally on

the iPad

As a sales representative, you can check the financial situation of your customers on your iPhone, iPad or Android device. You can display all relevant data and drill down to single invoices. When running on iPad, the app offers unique collaboration features to improve communication with your accounting back office.

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SAP Material Availability

Sales people cannot access material details when in the field

Material price and availability information needs to be provided to customers right away

Unable to make a reservation from mobile device

Role: Sales Representative, Account Executive

Target Segment: LoB Sales, Cross Industries Version: 2.2 Planned

Availability: March 2012

Prerequisites:Sybase® Unwired Platform 2.1; SAP NetWeaver® Gateway 2.0; SAP ERP 600

Mobile Device Support:

Apple iPhone OS 4.0.0 or higher

Video: http://youtu.be/c__lZI3IZbE

Mobile Business Impact

Typical Business Challenges

Features and Capabilities

Facts & Figures

Enables the user to search for materials and view the details. Material availability and price information on customer base can be provided right away and support the user in his daily requests. Allowing the user to make material reservation easy and directly from mobile device guarantees 'maximum customer satisfaction.

Search materials View material details Check customer specific pricing and material

availability Make a reservation

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• Role:LoB managers, On-site working business users

• Target Segment: Cross Industries

• Planned Availability: Q2 2012

• Prerequisites: Gateway 2.0 SP 02; SAP Business Suite

• Mobile Device Support: iOS4.3, 5.0

Capabilities

Facts & Figures

Universal worklist to access all types of authorized tasks/notifications with desired business data attached

Inbox and outbox, work needs to be done and already done

Supports back-end customization to attach/detach more user actions / context data. Historic comments and actions tracking

Support non-coding to integrate all business workflow with the capability of Gateway

Support offline capabilities after the SUP HWC has native oData support with full offline

capabilities. Eventually replace the Sybase Workflow product

and be the best mobile workflow product

Milestone

Business users can only access work items (e.g. approval requests, tasks, etc.) in the office/desk – process gets delayed

Unable to simply enable work item inbox functions to various clients (incl. smart phones, tablets, desktop browsers)

User activities in people-centric workflows to be mobilized and consumed, but difficult to customize and expose (e.g. lack of knowledge, tools, high efforts & costs to change and test etc.)

Typical Business Challenges

SAP Mobile Workflow Manager

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SAP Mobile Ecosystem

Mobile OS & Devices

System Integrators& ISVs

Mobile Development Tools

Managed Mobility

© 2012 SAP AG. All rights reserved. 15

Analysts on SAP Mobile Solutions

Mobility Report“Mobile Device Management is

Dead.Long Live Enterprise Mobile

Management”Winners LosersSAP IBMAntenna OracleBoxtone RIM

MDM is Dead – Long Live EMM!

Author: Chris Marsh | Co-Authors: Eugene Signorini Yankee Group, June 2012

Magic Quadrant for Mobile Application Development PlatformsAuthors: Bill Clark, Ian Finley, Song ChuangGartner, 26 April 2012 ID:G00230529

© 2012 SAP AG. All rights reserved. 16

SAP and Syclo positioned as leaders formobile application development platforms

Gartner recently recognized SAP as a market leader for its ability to execute and completeness of vision for our mobile platform

Gartner: 26 April 2012 ID:G00230529 Analyst(s): William Clark, Ian Finley, Song Chuang

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

© 2012 SAP AG. All rights reserved. 17

Gartner Magic Quadrants on SAP Mobile Solutions

Magic Quadrant for Mobile Application Development PlatformsAuthors: Bill Clark, Ian Finley, Song ChuangGartner: 26 April 2012 ID:G00230529

Magic Quadrant for Mobile Device Management Software Authors: Phil Redman, John Girard and Monica BassoGartner: 17 May 2012 ID:G00230508

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

© 2012 SAP AG. All rights reserved. 18

Enabling mobile developersSAP Developer Center - Learn about and try SAP Mobile Platform

Simple – removes barriers for learning and trial

Guided – step-by-step exercises Community – developers sharing applications and samples

“Hands-on” – access to 30 days free trial using hosted development environment

Entire development landscape – including Sybase Unwired Platform, SAP ERP and SAP NetWeaver Gateway

Instantly – no installation of tools required

www.sapdevcenter.com