richmond-senior-resource-list.pdf - Vancouver Coastal Health

Updated September 8, 2017

This handout is provided for your convenience as a service by VCH. The list is not all inclusive. Other satisfactory resources may also be available but do not appear here. The information printed does not constitute an endorsement or recommendation by VCH or its staff. Changes or updates can be directed to [email protected]. The latest version of this resource is available at: http://www.vch.ca/Documents/Richmond-Senior-Resource-List.pdf

Seniors’ Resource and Support List Richmond

The Seniors’ Resource and Support List has been developed by Vancouver Coastal

Health (VCH). It includes printouts of non-medical and social support services for

seniors living in Richmond community. The handouts are easy to read and are

meant for you to use and share with your patients, clients and their families.

They are arranged according to the Table of Contents listed on the following

pages.

For more comprehensive information on the services, please call the number

provided and/or visit the website, if available. In addition, HealthLink BC at

https://www.healthlinkbc.ca/ and bc211 at www.bc211.ca will have more

detailed information on many of these programs and services.

This resource will be updated periodically. All agencies and/or services listed will

be contacted for any new information and/or revisions. The latest version of this

resource is available at: http://www.vch.ca/Documents/Richmond-Senior-

Resource-List.pdf

We hope you will find this resource useful.

http://www.vch.ca/Documents/Richmond-Senior-Resource-List.pdf

https://www.healthlinkbc.ca/

http://www.bc211.ca/





Table of Contents

1. Vancouver Coastal Health (VCH) • Health Services • Mental Health and Addictions Services (See also Section 18)

2. Advance Care Planning

3. Caregiver Supports

4. Community Health • Services and Programs • Information and Resources

5. Counselling Services; Bereavement Counselling

6. Dementia Resources

7. Dental Services – Low Cost

8. Foot Care

9. Grocery and Shopping Services (See also Section 16)

10. Hearing Impaired and Visually Impaired

11. House Cleaning and Home Maintenance; Laundry Services

12. Housing for BC Residents (Subsidized and Private)

13. Income Resources

14. Legal Services

15. Live-In/Live-Out Nanny Services and Supports

16. Meal Delivery Programs; Community Meals (See also Section 9)

17. Medical Equipment and Supplies




18. Mental Health and Addiction Services a. Mental Health Programs (Physician Referral Required) b. Mental Health Community Supports, Education & Information Lines c. Addictions Programs & Community Services, Education &

Information Lines d. Crisis Lines and Services e. Counselling Services f. Eating Disorders Support g. Gambling Services

19. Multicultural Resources and Agencies

20. Nutrition Services

21. Personal Alert Systems, Medical ID Bracelets

22. Private Home Support Services

23. Social and Recreation Services for Seniors’ Wellness

24. Transportation




VCH – Health Services NAME WEBSITE &

TELEPHONE

COMMENTS

Richmond Home Health

http://www.vch.ca/your-health/health-topics/home-and-community-care/home-and-community-care 604-278-3361

Provides health care and support services to B.C. residents requiring chronic, acute, palliative or rehabilitative support at home or in their community. Direct home care services include:

• Nursing • Physiotherapy • Occupational therapy • Nutrition services • Case management • Chronic Disease Management

Services available to Home Health clients may include: • Home support • Adult day program • Assisted living • Residential care

Call Richmond Home Health to make a referral; eligibility criteria applies.

Richmond Community Respiratory Program

https://www.lung.ca/lung-health/get-help/richmond-pulmonary-rehabilitation-program 604-233-5610

Community Respiratory Program (Physiotherapist, Respiratory Therapist) provides care to individuals with lung conditions such as Asthma and COPD.

Richmond Hospital http://www.vch.ca/Locations-Services/result?res_id=1 604-278-9711

Provides a wide range of health services.

Richmond Public Health • Falls Prevention • Immunization

604-233-3150

Provides education and suggestions to help prevent falls at home. Will do home falls risk assessment. May include home modification recommendations, strengthening and balance instruction, identifying falls risk including nutrition, general health, and wellness. Provides flu immunization.


http://www.vch.ca/your-health/health-topics/home-and-community-care/home-and-community-care




https://www.lung.ca/lung-health/get-help/richmond-pulmonary-rehabilitation-program




http://www.vch.ca/Locations-Services/result?res_id=1




NAME WEBSITE & TELEPHONE

COMMENTS

Richmond Diabetes Education Program

http://redbookonline.bc211.ca/service/9509700_9509700/diabetes_education_centre___richmond 604-244-5163

Offers education for prediabetes and Type II diabetes Group and individual appointments available Classes offered in Cantonese and Mandarin Physician referral required.

Richmond Healthy Heart Program

http://www.vch.ca/Locations-Services/result?res_id=316 604-244-5163

This 8-week medically supervised program is designed for people with heart disease. Will help to identify and reduce factors for heart problems and educate patients on how to live a heart healthy lifestyle. Fee for this program. Physician referral required.

Richmond - Garrett Wellness Centre

604-204-2007 E-mail: [email protected] http://www.vch.ca/Locations-Services/result?res_id=1385 Fax: 604-204-2017

Several wellness programs including: • Postpartum exercise • Chronic Disease Self-Management • Outpatient Nutrition Counselling • Bariatrics

Registration fees may apply.

Richmond - OASIS (OsteoArthritis Service Integration System)

http://oasis.vch.ca/ 604—244-5377 Fax: 604-244-5517 Email: [email protected]

Assessment and referral program for people with osteoarthritis. Includes resources and information on support services, clinics, and frequently asked questions. Education sessions:

• Osteoarthritis Basic and Beyond • Osteoarthritis and Exercise • Nutrition and Supplements • Weight Control • Pain Management

Re:Act Adult Protection Program

http://www.vchreact.ca/ 604-904-6173 1-877-REACT-99 (1-877-732-2899) E-mail [email protected]

Information to recognize and report abuse, neglect and self-neglect of vulnerable adults.


http://redbookonline.bc211.ca/service/9509700_9509700/diabetes_education_centre___richmond






mailto:[email protected]



http://oasis.vch.ca/

http://www.vchreact.ca/





COMMENTS

VCH Aboriginal Patient Navigator Program

http://www.vch.ca/your-care/aboriginal-health 1-877-875-1131 Fax: 604-675-2552 Email: [email protected]

Offers practical support to aboriginal persons utilizing Vancouver Coastal Health Services through hospital liaison and referral processes. Referrals are accepted from the client/patient, family, health care provider, acute and community service provider.

VCH SteadyFeet® Balance & Mobility Program

steadyfeet.vch.ca Minoru Seniors Centre: 604-238-8450 Steveston Community Centre: 604-238-8080

SteadyFeet® is standardized, evidence and outcome supported balance and mobility program specially designed to be safe for older adults. Goals of the program are to improve functional fitness, build strength and confidence, and reduce fall risk to help older adults stay safe, active and independent. Classes are delivered by Registered SteadyFeet® Instructors in community and senior centres within VCH. Check website current list of sites offering SteadyFeet®

VCH - Mental Health and Addictions Programs

NAME WEBSITE &

TELEPHONE

COMMENTS

Richmond Mental Health Outpatient Service

Central Intake Tel: 604-244-5534 Fax: 604-244-5564 http://www.vch.ca/Locations-Services/result?res_id=665

Community-based assessment and treatment for adults and older adults with mood and/or anxiety disorders and related problems of living. Group therapy programs and psychiatric consultation and treatment services are offered. Psychiatry clinics include: reproductive mental health and older adult mental health. Physician referral required.

Richmond Transitions Central Intake Tel: 604-244-5488 Fax: 604-233-5656 http://www.vch.ca/Locations-Services/result?res_id=960

Outpatient assessment, treatment, advocacy and referral services for adults experiencing substance misuse, mood and anxiety disorders and/or concurrent psychiatric and substance use disorders. Individual and group counselling is available. Physician referral required for individual counselling only; self-referral for all other programs.


http://www.vch.ca/your-care/aboriginal-health

http://www.vch.ca/your-care/aboriginal-health


http://steadyfeet.vch.ca/












COMMENTS

Richmond Older Adult Mental Health Team

Tel: 604-675-3975 Intake: 604-709-6785 Fax: 604-279-9204 http://www.vch.ca/Locations-Services/result?res_id=1060

Community-based assessment and treatment for older adults with dementia-related behaviour problems or complex psychiatric and medical needs requiring multidisciplinary care. Services include case management, outreach and rehabilitation services. Provides multidisciplinary assessment and treatment for older adults who have diminishing cognitive function or complex psychiatric and medical needs. Family support and education is also provided. Care is coordinated with primary care physicians, elder care facilities and other community programs. Services are provided on an outreach basis. Physician referral required.

Richmond Adult Mental Health Team

Central Intake Tel: 604-675-3975 Fax: 604-270-6507 http://www.vch.ca/Locations-Services/result?res_id=1062

Community-based psychiatric assessment and treatment for adults with functional impairment due to a severe and persistent mental illness. Multidisciplinary services include case management, outreach and rehabilitation programs. Physician referral required.

Richmond Access Central – Detox Referral Line

1-866-658-1221 Fax: 604-633-4231 http://www.vch.ca/Locations-Services/result?res_id=1188

A screening and referral telephone line that provides adults access to withdrawal management services and addiction housing. People who require detoxification receive immediate screening by health care workers who set up appointment times with the provider that most suits a client's needs. Also provides housing information, screening, referral, and placement services for adult men and women who are dealing with addiction issues. Referrals are made to low-threshold supported housing (for those who may not be abstinent nor actively engaged in addiction treatment) or to alcohol- and drug-free supported housing. Will accept methadone-using clients wanting to withdraw from other substances.

Richmond Mental Health Emergency Services Line

604-244-5562 http://www.vch.ca/locations-services/result?res_id=1041

Offers telephone support and community assessment to individuals experiencing a mental health crisis. Services may be initiated by individuals, their families or any community member that is concerned about an individual. Available: 11:00 am to 10:00 pm Language: English














http://www.vch.ca/locations-services/result?res_id=1041







COMMENTS

Richmond Eating Disorders Program

604-244-5486 http://www.vch.ca/Locations-Services/result?res_id=107

Offers community-based assessment and treatment for youth, adults and families with eating disorders. Treatment may include individual, group and/or family counselling, medical monitoring and nutritional support. Upon request, consultation and education are available to community agencies and professionals to promote awareness and early intervention. Languages: English, Mandarin Physician referral required.

Richmond Short Term Assessment and Treatment (RSTAT)

604-244-5534 Supports adult and older adult clients with issues related to depression, anxiety disorders, and later life or reproductive mental health issues. This program provides short-term (12 week) group therapy as well as 1:1 supportive counselling, services are delivered by a multi-disciplinary team, but also includes outpatient psychiatry consultations.








Advance Care Planning NAME WEBSITE &

TELEPHONE

COMMENTS

Vancouver Coastal Health (VCH) – Health Topics Website

http://www.vch.ca/public-health/health-topics-a-z/topics/advance-care-planning

Provides basic information on Advance Care Planning including:

• What is Advance Care Planning • Who should do it? • How to get started with planning

My Voice

http://www.health.gov.bc.ca/library/publications/year/2013/MyVoice-AdvanceCarePlanningGuide.pdf

A guide to Advance Care planning including documents for Power of Attorney and Representation Agreements. A starting place for learning and developing future personal health care plans. Provides adults with options for expressing their wishes about future health care decisions including end-of-life planning.

Nidus Personal Planning Resource Centre and Nidus Registry

www.nidus.ca 604-408-7414

A non-profit society that aims to help British Columbians make and use effective Representation Agreements. A Representation Agreement is a legal plan that says who you would give authority to if you need assistance managing your affairs. It can cover financial, legal, health and personal care matters. Offers information, referral and plain language materials on Representation Agreements, Enduring Powers of Attorney and Living Wills/Advance Directives.











http://www.nidus.ca/




COMMENTS

Public Guardian and Trustee

http://www.trustee.bc.ca/services/services-to-adults/Pages/personal-planning.aspx 604-660-4444

Provides Personal planning options including: • Enduring power of attorney • Representation agreement for financial

affairs • Representation agreement for personal and

health care decisions • Representation agreement with standard

provisions for personal and health care decisions

• Advance directive for health care • Nomination of a committee of estate and/or

person Personal Planning Guide book is also available


http://www.trustee.bc.ca/services/services-to-adults/Pages/personal-planning.aspx






Caregiver Supports NAME WEBSITE &

TELEPHONE

COMMENTS

Alzheimer Society of BC - Education and Support programs

http://www.alzheimer.ca/en Richmond Resource Centre 604-238-7393 Chinese Resource Centre 604-279-7120

Education and support for clients and their caregivers

Cancer Connection – Canadian Cancer Society

http://cancerconnection.ca/home 1 888-939-3333 TTY 1 866-786-3934

Support to people who have been diagnosed with cancer (or their caregivers) by trained volunteers having a similar cancer experience. This free service is available in other languages.

Caregivers Support Group – Minoru Place Activity Centre

604-238-8450 Meets Mondays from 2:00 pm to 4:00 pm Minoru Place Activity Centre facility pass required Fee: $22.00 per year

Family Caregivers of British Columbia

http://www.familycaregiversbc.ca/ Family Caregiver Support Line (BC) 1-877-520-3267

Free resources, education and support for family and friend caregivers Includes free caregiver support line available Mon-Fri, 8:30-4:00 for:

• One-to-one support • Information and referral to community

resources • Help in navigating the healthcare system • Information on Family Caregiver support

groups


http://www.alzheimer.ca/en

http://cancerconnection.ca/home


http://www.familycaregiversbc.ca/

http://www.familycaregiversbc.ca/




COMMENTS

Kinsmen Adult Day Centre

604-272-3237 #100 – 6100 Bowling Green Road, Richmond http://adultdaycentres.org/richmond_kinsmen_adc

Provides respite and support for caregivers while clients attend a day program in a caring and home-like environment. Program includes: recreational activities, health care monitoring, personal care assistance and wellness promotion. Program also includes a hot, nutritious lunch and snacks. Clients must be referred by a Case Manager through Richmond Home Health Services (604-278-3361) for the subsidized program. Private pay spaces are also available. Cost is $65.00 Program offered Monday to Saturday from 9:00 am to 2:30 pm.

Jackson Lam Adult Day Centre

Tel: 604-242-0704 Fax: 604-277-8834 Austin Harris Residence 5411 Moncton Street http://www.successbc.ca/eng/services/housing-services/jackson-lam-adult-day-centre

Provides respite and support for caregivers while clients attend a day program in a caring and home-like environment. Program includes: recreational activities, health care monitoring, personal care assistance and wellness promotion. Program also includes a hot, nutritious lunch and snacks. Clients must be referred by a Case Manager through Richmond Home Health Services (604-278-3361) for the subsidized program. Hours are 8:30 am to 5:30 pm, Monday to Friday. Does not currently offer private pay spaces or extended hours.

Richmond Caregiver Drop – In Support Group

604-277-3774 Meet Fridays, 1:00 pm at Rosewood Manor, 6260 Blundell Free

Richmond Cares, Richmond Gives; Caregivers Education and Support Program

http://www.rcrg.org 604-279-7020

For unpaid caregivers who provide care and support for older adults (55 years old plus) at home, in the community or in a care facility in Richmond. Free education programs in English and Chinese, and free support group in English.


http://adultdaycentres.org/richmond_kinsmen_adc

http://adultdaycentres.org/richmond_kinsmen_adc

http://www.successbc.ca/eng/services/housing-services/jackson-lam-adult-day-centre




http://www.rcrg.org/



Community Health Services and Programs NAME WEBSITE &

TELEPHONE COMMENTS

Better at Home - Richmond Cares, Richmond Gives

604-279-7021 Fax 604-279-7038

Provides seniors over the age of 65 with the following support:

• Transportation • Friendly visiting • Light housekeeping • Grocery shopping

Please call for more information. A nominal fee is charged for services, with subsidies available for low-income clients. Services may be available in other languages.

Cancer Connection – Canadian Cancer Society

http://cancerconnection.ca/home 1 888-939-3333 TTY 1 866-786-3934

Support to people who have been diagnosed with cancer (or their caregivers) by trained volunteers having a similar cancer experience. This free service is available in other languages.

Chronic Disease Self-Management Program

http://www.selfmanagementbc.ca/ 604-940-1273 1-866-902-3767

Chronic Disease Self-Management Program is a free six-week workshop that gives people knowledge, skills and confidence needed to successfully manage their chronic health conditions and symptoms. Call or check the website to find next available program

Continence Management

Continence Clinic BC Women’s Hospital & Health Centre. 604-875-3137 or 604-875-3060

Monday and Tuesday 8:00 am to 4:00 pm Self-referral or health care referral Approx. 18 month wait list Women only

Richmond Urological Care Centre Corey Knott RN Continence Nurse Advisor 604-244-5106 ext #2 604-278-9711 ext 4774

Monday to Friday 7:30 am to 1:00 pm Doctor referral to one of the local urologists is required. Education and information managing your bladder continence issues, and any related bowel issues.

Richmond Addiction Services Society (RASS)

www.richmondaddictions.ca 604-270-9220

RASS provides a variety of services for older adults who have alcohol, drug and other addictive behaviours. Also help family members and others who are affected by substance misuse. Qualified and experienced counsellors provide confidential individual and program counselling. Contact office to arrange counselling session




http://www.selfmanagementbc.ca/

http://www.selfmanagementbc.ca/

http://www.richmondaddictions.ca/



Richmond Women’s Resource Centre Association

www.richmondwomenscentre.bc.ca 604-279-7060

Grandmothers’ support group, English conversation group, single mothers support group. Assistance with work skills, computer training.

Stroke Recovery www.strokerecoverybc.ca 604-688-3603 1-888-313-3377

Information and programs for stroke survivors and their families.

Tobacco Cessation QuitNow

http://www.quitnow.ca 604-731-5864 1-877-455-2233

Support for BC residents who want to quit smoking. Free phone and internet-based smoking cessation.


http://www.richmondwomenscentre.bc.ca/

http://www.richmondwomenscentre.bc.ca/

http://www.strokerecoverybc.ca/

http://www.quitnow.ca/



Community Health Information and Resources NAME WEBSITE &

TELEPHONE

COMMENTS

BC 211 www.bc211.ca 211 Free call

Information and referral to community, social, and government services 24 hrs. Alcohol, drug and problem gambling line.

Healthlink BC - 811

www.healthlinkbc.ca 811 Free call Hearing impaired, call 711

Health info provided by Registered Nurse 24 hrs. Dietitian, weekdays, 9:00 am to 5:00 pm Pharmacist at night, 5:00 pm to 9:00 am Physical Activity Specialist, weekdays, 9:00 am to 5:00 pm.

Bladder Health Information

https://www.nafc.org/ Information on health topics related to bladder and bowel.

Pathways Clubhouse Society

http://www.pathwaysclubhouse.com/ 604-276-8834 7351 Elmbridge Way

Provides a variety of mental health services: • Supported housing programs, social/recreation

programs, wellness programs that promote physical fitness and nutrition through classes, events and community fitness subsidies. Requires a Physician referral.

Disability Resource Network of BC

www.drnbc.org 604-871-8438

Information and resources

Poison Control Centre http://www.dpic.org/ 1-800-567-8911

Information re: medication overdose etc.

Seniors BC www.seniorsbc.ca

Information and resources for planning and living a healthy and active life. Seniors’ family and caregiver information as well.

Seniors’ Distress Line

604-872-1234 www.crisiscentre.bc.ca

Free and confidential telephone support service for seniors, their caregivers and anyone else in the community who is concerned about a senior. 24 hours a day, 7 days a week. Interpreter service with over 100 languages available.

Richmond Cares, Richmond Gives

www.rcrg.org 604-279-7020

Seniors information and referral service. Senior peer counseling, offered in other languages when available. Volunteer shopping Caregiver education and support in English& Chinese.

ALS Society of BC www.alsbc.ca 604-278-2257

Information, resources & support for clients and their families

Arthritis Answer Line www.arthritis.ca 604-875-5051



http://www.bc211.ca/

http://www.healthlinkbc.ca/

https://www.nafc.org/

http://www.pathwaysclubhouse.com/


http://www.drnbc.org/

http://www.dpic.org/

http://www.seniorsbc.ca/

http://www.crisiscentre.bc.ca/


http://www.alsbc.ca/

http://www.arthritis.ca/




COMMENTS

BC Cancer Agency www.bccancer.bc.ca 604-877-6000

Supports and counselling for clients and their families

Canadian Cancer Society www.cancer.ca 1-888-229-8288

Information and resources for clients and their families

Canadian Diabetes Association

www.diabetes.ca 1-800-665-6526

Information, resources and education

Heart and Stroke Foundation

http://www.heartandstroke.ca/ 778-372-8052


Multiple Sclerosis Society of Canada

www.mssociety.ca 604-689-3144

Information, resources and support for clients and their families

Osteoporosis www.osteoporosis.ca Information and resources Parkinson Society British Columbia

www.parkinson.bc.ca 604-662-3240

Education and support

Richmond Caring Place Society

www.richmondcaringplace.ca 604-279-7000 140-7000-Minoru Blvd

Resources housed in Richmond Caring Place: • Alzheimer Society of BC 604-279-7120 • Canadian Hemochromatosis Society 604-279-7135 • Centre for Ability 604-272-7322 • CHIMO Crisis Services 604-279-7070 • Family Services of Greater Vancouver

604-279-7100 • Richmond Hospice Association 604-279-7140 • Richmond Multicultural Community Services

604-279-7160 • Richmond Society for Community Living

604-279-7040 • Richmond Women's Resource Centre Association 604-

279-7060 • S.U.C.C.E.S.S. 604-279-7180 • Richmond Cares, Richmond Gives

604-279-7020 Stroke Recovery www.strokerecoverybc.ca

604-688-3603 Information and programs for stroke survivors and their families.

Tobacco Cessation QuitNow

www.quitnow.ca 1-877-455-2233

Free phone and internet-based smoking cessation. Support for BC residents who want to quit smoking.

Vancouver Coastal Health website

http://www.vch.ca/public-health/health-topics-a-z/topics/seniors-health

General resource for seniors; also includes information on featured services that are designed to meet the needs of seniors.


http://www.bccancer.bc.ca/

http://www.cancer.ca/

http://www.diabetes.ca/

http://www.heartandstroke.ca/

http://www.heartandstroke.ca/

http://www.mssociety.ca/

http://www.osteoporosis.ca/

http://www.parkinson.bc.ca/

http://www.richmondcaringplace.ca/

http://www.richmondcaringplace.ca/

http://www.strokerecoverybc.ca/

http://www.quitnow.ca/






Counselling Services


COMMENTS

Bounce Back: Reclaim Your Health - Canadian Mental Health Association - BC Division

www.bouncebackbc.ca 1-866-639-0522

Provides help for adults experiencing mild to moderate symptoms of depression (with or without anxiety). Two forms of help are offered: DVD video providing practical tips on how to recognize and deal with depressive symptoms; &/or a workbook-based guided self-help program with telephone coaching. Bounce Back coaches help to teach problem-solving and other skills to overcome difficulties such as inactivity, unhelpful thinking, worry and avoidance. Languages: English, French, Punjabi, and Cantonese Physician referral required.

Chimo Community Services Crisis Services

Stopping the Violence

http://www.chimoservices.com/

604-279-7077

604-279-7077

Provides short term crisis and suicide counselling by professional counsellors. Helps address emotional issues such as depression, relationship problems, post-trauma and daily-living stress reactions. Also provides consultations to other social services providers, public education seminars on suicide and debriefing sessions after a suicide. Languages: English, Cantonese, Mandarin, Punjabi Provides individual and group counselling, support and education to women who have experienced abuse in their intimate relationships (including physical, emotional, verbal, psychological and/or financial abuse), sexual assault and childhood abuse. Service focuses on providing safe recovery options and empowering women rebuild strength and take control of one's own life. Languages: English, Spanish, Cantonese and Mandarin.

Family Services of Greater Vancouver Richmond Caring Place #250 – 7000 Minoru Blvd

http://www.fsgv.ca/find-the-support-you-need/counselling/ 604-279-7100

Provides professional counselling to children, youth, families, and adults in the Lower Mainland. Covers diverse issues, for example: mental health, anxiety, depression, self-esteem, family crisis and conflict, grief and loss, life transition, emotional distress, and cultural adjustment. Staffed by trained therapists with graduate degrees in clinical social work and counselling psychology, as well as supervised interns. In-home counselling is available for non-mobile clients. Languages: English, Cantonese, Mandarin, Korean, Hindi, Punjabi.


http://find.healthlinkbc.ca/search.aspx?d=RG000060



http://www.bouncebackbc.ca/



http://www.fsgv.ca/find-the-support-you-need/counselling/





COMMENTS

Richmond Cares, Richmond Gives Senior Peer Counseling

www.rcrg.org

604-279-7020

Senior Peer Counsellors are volunteers who have been trained to listen and to help clients cope with the changes that come with the senior years. Meetings are one-on-one, free and confidential. Language: English

Touchstone Family Association Men, Anger, and the Family

604-279-5599 604-279-5599

A registered charity that provides social services to children, youth, and families in Richmond and surrounding areas. All programs are free and are primarily focused on preserving and enhancing family relationships. Funded by Health Canada and Ministry of Children and Family Development (MCDF) Provides a free weekly psycho-educational counselling group for men dealing with anger, and in particular, dealing with family violence towards partners or children. Accepts men who self-refer, as well as men mandated by the courts to attend. The group runs for 9 weeks and is a closed group. Group runs three times per year: January, April and September. Priority referrals are from MCFD Richmond. Some community referrals may be accepted if space permits. Language: English

Find a Counsellor - BC Association of Clinical Counsellors

http://bc-counsellors.org/counsellors/ 250-595-4448 1-800-909-6303

Purpose of the online private practice referral list is to provide referrals to members of the public who are seeking a counsellor. Language: English

Find a Music Therapist - Music Therapy Assoc of BC

www.mtabc.com/find-therapist.php

Provides a searchable listing of music therapists in British Columbia. Language: English

Find a Psychologist BC Psychological Association

www.psychologists.bc.ca/find_psychologist_full 604-730-0522

Provides an online search and referral service for registered psychologists in British Columbia. Language: English

Locate a Marriage and Family Therapist - British Columbia Association for Marriage and Family Therapy

www.bcamft.bc.ca/ohana/website/?p=95575656797

778-888-6844

Provides an online directory of Marriage and Family Therapists in British Columbia. The directory is intended to assist users in selecting or making referrals to members of the British Columbia Association for Marriage and Family Therapy (BCAMFT). Please note that listings are voluntary and the directory is not a complete listing of all Marriage and Family Therapists. Language: English





http://bc-counsellors.org/counsellors/

http://bc-counsellors.org/counsellors/



http://www.mtabc.com/find-therapist.php




http://www.psychologists.bc.ca/find_psychologist_full






http://www.bcamft.bc.ca/ohana/website/?p=95575656797




Counselling Services – Bereavement NAME WEBSITE &

TELEPHONE

COMMENTS

BC Bereavement Helpline

www.bcbereavementhelpline.com/grief/ 604-738-9950 1-877-779-2223

A non-profit, free and confidential service that connects the public to grief support services. The Helpline Volunteers assist the bereaved and their caregivers in coping and managing grief. Volunteers also provide emotional support and refer to counselors and support groups. Mon to Fri, 9:00 am to 5:00 pm

Delta Hospice Society 604-948-0660

Provides grief support - drop-in group or one-on-one with a professional

Richmond Cares, Richmond Gives: Senior Peer Counseling

604-279-7020

Trained volunteer Senior Peer Counselors meet one-on-one in the clients home, Caring Place or at Minoru Centre. Once per week for an hour for up to six months Support for bereavement, relationships, isolation, reduced income, and retirement.

SAFER 604-675-3985 SAFER (Suicide Attempt Follow Up, Evaluation and

Research) is a community based service that provides counseling for those bereaved by a suicide death.


http://www.bcbereavementhelpline.com/grief/

http://www.bcbereavementhelpline.com/grief/



Dementia Resources NAME WEBSITE &

TELEPHONE

COMMENTS

Alzheimer Society of BC – First Link program

http://www.alzheimer.ca/en/bc/We-can-help/Resources/First-Link-dementia-helpline 604-238-7393

Support for newly diagnosed clients and their families. Provides early intervention to connect individuals and families affected by Alzheimer’s disease or another dementia with services and support as soon as possible after diagnosis.

Alzheimer Society of BC - Education and Support programs

http://www.alzheimer.ca/en/bc Richmond Resource Centre 604-238-7390 Chinese Resource Centre 604-279-7120

Education and support for clients and their caregivers

Alzheimer Society of BC - Dementia Help Line

1-800-936-6033 or 604-681-8651 http://www.alzheimer.ca/en/bc/We-can-help/Resources/First-Link-dementia-helpline

Support for clients and their caregivers. Mon to Fri, 9:00 am to 4:00 pm

Alzheimer Society of BC Medic Alert Safely Home and Wandering Program

http://www.alzheimer.ca/en/Living-with-dementia/Day-to-day-living/Safety/Safely-Home 1-855-581-3794

Customized ID bracelets


http://www.alzheimer.ca/en/bc/We-can-help/Resources/First-Link-dementia-helpline




http://www.alzheimer.ca/en/bc

http://www.alzheimer.ca/en/bc





http://www.alzheimer.ca/en/Living-with-dementia/Day-to-day-living/Safety/Safely-Home





Dental Services – Low Cost NAME WEBSITE &

TELEPHONE

COMMENTS

East Side Walk-In Dental Clinic

604-254-9900 Fax: 604-254-9980 455 East Hastings Street Vancouver

Staffed by volunteer dentists Not for profit, and accepts donations for $20. Emergency pain relief. Walk-in only, Mon and Fri, 9:00 am to 12:00 pm

Mid Main Community Health Centre

604-873-3602 3998 Main Street Vancouver

10% reduction in fees for anyone without insurance No reduction in lab fees Appointment required

Reach Clinic

604-254-1331 501 – 1750 East 10th Avenue Vancouver

10% reduction in fees No reduction in lab fees Appointment required

UBC Dental Clinic- General Dentistry Nobel Biocare Oral Health Centre

604-822-2112 Nobel Biocare Oral Health Center, Faculty of Dentistry 2151 Wesbrook Mall Vancouver

20 to 40% reduction in fees Waitlist patients screened for suitability Closed for summer Dental work done by 3rd and 4th year dental students Supervised by certified dentists By appointment only

UBC Emergency Clinic

604-822-6917 2199 Wesbrook Mall, UBC, Vancouver

Appointments need to be made 2 working days ahead 20 to 30% discount Fillings, extractions, drainage of abscess Open for UBC patients only Emergency only




Certified Dental Assistant Schools NAME TELEPHONE

COMMENTS

CDI College of Business, Technology and Health Care

604-437-8585 Burnaby Campus: 5th floor - Suite 500 5021 -Kingsway Ave.

Students do cleaning, fluoride, and sealants at a reduced fee. Restorative and emergency services are not offered. Limited clinic availability depending on class intake schedules. Contact the program for more specific information.

CDI College of Business, Technology and Health Care

604-585-8585 Surrey Campus: Suite 100, 11125 124th Street

See above

Douglas College

604-527-5486 700 Royal Avenue, New Westminster

See above

Vancouver Community College

604-443-8499 250 West Pender Street

See above

West Coast College

604-951-6644 #204-9648 128 Street, Surrey

See above

Dental Hygiene Services and Schools NAME TELEPHONE

COMMENTS

Mobile Dental Hygiene 604-231-9747 Assessment $50. Cleaning $75.00 to $150.00

Mobile Dental Hygiene Care for the Elderly

www.strictlyprevention.com 604-803-1786

Follows BC Dental Hygiene Fee Guide Home visit $60. Assessment $40. Cleaning up to $160.

Vancouver College of Dental Hygiene Inc.

604-215-7611 3030 East Broadway

Students do cleaning at a reduced fee for adults. Clinics generally run September to June.


604-443-8499 250 West Pender Street, Vancouver

Students do cleaning and other preventive services at a reduced fee for adults. Restorative and emergency services are not offered. Clinics generally run September to June. Contact the program for more specific information

Denturist Resource and School NAME

TELEPHONE COMMENTS

Denturist Association of BC

www.denturist.bc.ca/ 604-886-1705

Website provides information on many key denture topics including finding a denturist


604-443-8500 250 West Pender Street

Students make complete and partial dentures as well as repairs at reduced fees.


http://www.strictlyprevention.com/

http://www.denturist.bc.ca/



Foot Care NAME WEBSITE &

TELEPHONE

COMMENTS

Minoru Seniors Center

604-238-8450 Available Tuesday, Wednesday, Thursday. Need to make appointment Pedicures $17.92

BC Footcare Nurses www.bcfootcarenurses.ca

A group of registered Nurses and licenced practical nurses who provide foot care for clients in various settings. What they do includes:

• Treat a client by cutting and filing nails, reducing corns and calluses non- invasively within our scope of practice

• Provide education to clients so they can improve their own foot care to prevent pain and complications (includes assessment of foot wear, aids etc)

• Refer client to relevant healthcare specialties • Sterilize equipment according to recent

Infection Control Guidelines. To find a Footcare nurse in Richmond, visit service area directory on the website Cost $55 - $65

Joy Chua RN, CFCS

778-388-4684 Trained in foot care Home visits First visit $55, maintenance $50

Judy Deslippe RN, CFN 778-822-1658 [email protected]

Trained in foot care Home visits Cost $50

Pam Huggan RN, CFN 604-603-9056 [email protected]

Trained in foot care Home visits Cost $53


http://www.bcfootcarenurses.ca/





Grocery and Shopping Services NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Minoru Place Activity Center

http://www.richmond.ca/parksrec/seniors/minoruplace/minoru.htm 604-238-8450

$2.00 bus fare Shopping Provide grocery shopping bus with specific pickup points at specific times

Richmond Cares, Richmond Gives Volunteer Shopping

http://www.rcrg.org 604-279-7020

Minimum cost for delivery Cost for Handydart, delivery, lunch and groceries Cost for mileage and groceries

Shop By Phone Minimum $25.00 order required plus small delivery charge. Group Shopping Provides shopping help at Richlea Square Mall and a chance to socialize over lunch. Requires health professional referral. Personal Shopping For seniors who cannot use Shop By Phone or Group Shopping. A volunteer is assigned to either shop or deliver seniors’ groceries or to take them to the grocery store. Requires health professional referral.

Richmond Food Bank http://www.richmondfoodbank.org/ 604-271-5609

No cost Pick up: Tue 3:30 pm to 5:00 pm at 11571 Daniels Rd Wed/Thu 11:00 am to 1:00 pm at 5800 Cedarbridge Way Thu 6:00 pm to 7:00 pm at 5800 Cedarbridge Way


http://www.richmond.ca/parksrec/seniors/minoruplace/minoru.htm




http://www.richmondfoodbank.org/

http://www.richmondfoodbank.org/




COSTS (Subject to change)

COMMENTS

Dairyland www.morethanmilk.ca 604-421-4663

No delivery charge Delivery Dairy, breads, cereal, meats, frozen pasta dishes Over 800 products

Safeway ♦ Blundell ♦ Broadmoor

♦ Seafair

604-274-7244

604-271-8678 604-271-8790

$6.50 per delivery for over 65 yrs $5.00 per delivery for over 65 yrs $6.50 per delivery for over 65 yrs

In-store shopping before 3:00 pm only In-store shopping (Shop by phone through Richmond Cares, Richmond Gives) In-store shopping before 3:00 pm only

Save-On-Foods ♦ Terra Nova

♦ Tsawwassen

604-273 5755 (604- 948 - 9255 https://shop.saveonfoods.com/store/760A1149/#/locator

Terra Nova will offer online shopping for delivery or pick up in October 2017. Call for inquiries. Tsawwassen Save-On Foods currently offers online shopping for delivery or pick up for the Lower Mainland. Delivery fee is $11 or more depending on your location but pick-up is free.

SPUD - Sustainable Produce Urban Delivery

www.spud.ca 604-215-7783

Minimum $35.00 order Free delivery for $50.00 order or more

Delivery Online groceries Specialize in organic food

Stongs www.stongs.com 604-266-1401

Minimum order $50.00 Delivery extra $7.99

Delivery Online groceries Brand name & gourmet foods


http://www.morethanmilk.ca/

https://shop.saveonfoods.com/store/760A1149/#/locator

https://shop.saveonfoods.com/store/760A1149/#/locator

http://www.spud.ca/

http://www.stongs.com/



Hearing Impaired and Visually Impaired There are also numerous private hearing clinics which do hearing tests and sell hearing aids. Costco, Expert Hearing Solutions, Precision Hearing Clinic, Richmond Hearing Consultants, and Sonus Hearing Care are a few examples. NAME WEBSITE &

TELEPHONE

COMMENTS

Greater Vancouver Association for the Deaf (GVAD)

www.gvad.com TTY: (1) 604-738-4644 (leave a message) Fax: 604-738-4645 For hearing people, call Telus Relay Service and give the operator TTY number 1-800-855-0511

GVAD is a non-profit society promoting the welfare of the deaf and facilitating social, cultural and recreational activities. Office hours: Mon to Fri 9:00 am to 4:30 pm

Hear At Home www.hearathome.ca 778-340-1101

Mobility hearing clinic

Lend An Ear 604-736-7391 TTY: 604-736-2527

Donated refurbished hearing devices. Approx $140.00 includes heading test, one ear mold, and one behind the ear hearing aid. Call for eligibility. Low income seniors: 60+ Approx one and a half year wait list

Medical interpreting services for American Sign Language (ASL).

www.widhh.ca 604-736-7012 TTY: 604-736-7099 Emergency TTY: 604-736-7078

Service provided for individuals who are deaf and need a sign language interpreter during their medical appointment. There is usually a cost associated with ASL interpreting but if it is for medical reasons, (covered by MSP) there is no charge. Either client/family member or Doctor/Health Care Provider can call to make an appointment.

Western Institute for the Deaf and Hard of Hearing

www.widhh.ca 604-736-7391

Low cost hearing clinic, hearing aids, and communication devices

CNIB- Canadian Institute for the Blind

www.cnib.ca 604-431-2121

Provide support and equipment for visually impaired.


http://www.gvad.com/

http://www.hearathome.ca/

http://www.widhh.ca/

http://www.widhh.c/

http://www.cnib.ca/



House Cleaning and Home Maintenance NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Better at Home - Richmond Cares, Richmond Gives

604-279-7020 Fax 604-279-7038

A nominal fee is charged for services, with subsidies available for low-income clients.

Light housekeeping provided for seniors aged 65+. Clients between 55 and 64 years may be eligible if they’re living with a disability or chronic condition. Service may be offered in other languages

i bell cleaning 778-862-5582 $20.00/hr, 2 hour minimum Housekeeping Laundry Move in, move out cleaning Registered with Veteran’s Affairs

The Maids Home Services

www.maids.com/58 604-278-6243

$138.75/hr for 3 workers (initial clean) Cost of ongoing service is based on free estimate

Housekeeping

Molly Maid www.mollymaid.ca 604-241-8466

$100.00/hr for 2 workers $95.00/hr for seniors

Housekeeping Laundry

Urban Maids www.urbanmaids.ca 604-270-4486

$56.00/hr for 2 workers Housekeeping Laundry

Richmond Handy Crew Co-operative

www.handycrew.ca 604-241-4113

$45/hr (depending on size of house/yard)

Simple lawn/yard/house maintenance Staffed by supervised workers with developmental disabilities

Senior Citizens Repair Service

604-529-1100

$35.00 for service call then $30.00/hr

Small repairs and renovations Plumbing, carpentry, electrical, painting, etc.

Laundry Services NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Easy Kleen

604-273-6925 $0.95/lb Pick-up and delivery

Quality Cleaning Services

604-435-6767

$1.45/lb, minimum $30.85 which is approximately 19lbs

Pick-up and delivery


http://www.maids.com/58

http://www.mollymaid.ca/

http://www.urbanmaids.ca/

http://www.handycrew.ca/



Housing for BC Residents

Housing - Subsidized NAME WEBSITE &

TELEPHONE

COMMENTS

BC Housing

www.bchousing.org 604-433-1711

Affordable housing options • Directly managed or public housing • Non-profit housing • Co-operative housing

Cooperative Housing Federation

www.chf.bc.ca 604-879-5111

Provides a list of co-op housing currently accepting applications

Shelter Aid For Elderly Renters (SAFER)

www.bchousing.org/Initiatives/Providing/SAFER 604-433-2218

The Shelter Aid for Elderly Renters (SAFER) program helps make rents affordable for BC seniors with low to moderate incomes.

Senior’s Services Society Seniors Housing Information Program (Formerly known as SHIP)

www.seniorsservicessociety.ca 604-520-6621

Not for profit organization provides information on housing and housing services for seniors including outreach, education and a Seniors Resource Centre. Website links to the Seniors Housing Directory of BC.


http://www.bchousing.org/

http://www.chf.bc.ca/

http://www.bchousing.org/Initiatives/Providing/SAFER

http://www.bchousing.org/Initiatives/Providing/SAFER

http://www.seniorsservicessociety.ca/

http://www.seniorsservicessociety.ca/



Housing – Private (Not Government Subsidized) The listings below include private suite with private bathroom, meals, housekeeping, 24 hour emergency call system and social/recreational activities. Services and amenities will vary, please contact the site directly for specific information. NAME WEBSITE &

TELEPHONE

COMMENTS

Courtyard Gardens Assisted Living and Enhanced Assisted Living 7051 Moffat Road Richmond, BC

www.courtyardgardens.ca 604-273-1225

Assisted Living: 1 bedroom or 1 bedroom and den suites with separate living room, kitchenette and balcony Includes 3 meals/day and country kitchen for 24 hour snacks Optional services available for personalized care Enhanced Assisted Living: for residents requiring 24 hour care and access to nursing staff Call for pricing

Gilmore Gardens Independent Living

604-271-7222 4088 Blundell Road Richmond, BC

Studio, 1 bedroom or 2 bedroom suites all with kitchenettes Includes dinner (lunch optional) and country kitchen for snacks Optional services available for customized care Call for pricing

Grace Seniors Home Independent Living 8733 Westminster Hwy Richmond, B.C.

604-273-7171

Studio suites, all with kitchenettes Includes 3 meals/day and afternoon snack; Asian menu only Single occupancy: $2220 per person per month Double occupancy: $1850 per person per month Suite for couples: $3030 per couple per month

The Maple Residences Independent Living 4071 Chatham Street Richmond, B.C.

www.themapleresidences.com 604-277-4519

Studio, 1 bedroom, 1 bedroom+ den, 2 bedroom, 2 bedroom + den all with kitchenette and patio/balcony Includes continental breakfast, lunch, dinner & afternoon and evening tea in lounge Non-profit society Call for pricing

Oak Tree House Independent Living 7831 Minoru Blvd Richmond , B.C.

604-233-2288 Studio suites, all with kitchenette Includes 3 meals/day (Asian or Western menu) Double room: $2680/month Single room: $2160/month; additional occupant in the same room. add $600 Short term living $100/day


http://www.courtyardgardens.ca/

http://www.themapleresidences.com/

http://www.themapleresidences.com/



Income Resources NAME WEBSITE &

TELEPHONE

COMMENTS

Financial Assistance for Seniors (Government Programs)

www.canadabenefits.gc.ca 1-800-622-6232 (1-800-OCANADA)

Provides information on Government of Canada programs and services in one convenient location. Website features a “Benefits Finder” which customizes your search results to match your particular situation.

Health Insurance BC

www.hibc.gov.bc.ca 604-683-7151

Provides information on the Medical Services Plan of British Columbia and the Fair Pharmacare Program

Ministry of Social Development

www.hsd.gov.bc.ca/bcea.htm Provides information for people under the age of 65 who may require income assistance

Service Canada Centre https://www.canada.ca/en/services/benefits.html 1-800-277-9914 604-273-6431 (Richmond office)

Provides information on pensions and benefits including: Old Age Security (OAS), Canada Pension Plan (CPP), CPP Disability, Guaranteed Income Supplement (GIS), Allowance Program and Allowance for Survivors

Veterans Affairs Canada www.veterans.gc.ca/eng/services 1-866-522-2122

Provides information on services and benefits available for Canadian Veterans

Freecycle Richmond www.freecycle.org

Non-profit group for giving and getting rid of unused goods

Richmond Shares Website

www.richmondshares.bc.ca 604-279-7061

Provides an opportunity for people to give a free item no longer needed. Descriptions are posted and contact information is provided only to registered agencies that will arrange for pickup or drop off.

Income Tax Clinic – Minoru Place Seniors Activity Centre

www.richmond.ca/parksrec/seniors/minoruplace/minoru.htm 604-238-8450

Provides free income tax appointments on select days in March and April for those 55+ with annual income $25,000 or less


http://www.canadabenefits.gc.ca/

http://www.hibc.gov.bc.ca/

http://www.hsd.gov.bc.ca/bcea.htm

https://www.canada.ca/en/services/benefits.html

https://www.canada.ca/en/services/benefits.html

http://www.veterans.gc.ca/eng/services

http://www.veterans.gc.ca/eng/services

http://www.freecycle.org/

http://www.richmondshares.bc.ca/







COMMENTS

Richmond Cares, Richmond Gives

http://www.rcrg.org/ 604-279-7020

Volunteers provide assistance completing income tax forms





Legal Services NAME WEBSITE &

TELEPHONE

COMMENTS

Access Justice Centre Canada

www.accessjustice.ca Client line 604-878-7400, Toll Free Line 1-877-762-6664. Head Office (Van.) 604-482-3195

Specializes in pro bono work, client legal information access, personal injury cases on contingency

Seniors First BC (formerly known as BC Centre for Elder Advocacy and Support (BC CEAS)) - Senior Advocacy and Information Line

http://seniorsfirstbc.ca/ 604-437-1940 1-866-437-1940 TTY: 604-428-3359 | 1-855-306-1443 150 – 900 Howe Street Vancouver

A non-profit organization that works to prevent elder abuse through awareness, education and a range of social and legal services to older adults that have experienced elder abuse. Programs include:

• Elder Law Clinic • Legal Check-Up Workshops • Seniors Advocacy and Information Line (SAIL) • Victim Services Program

Chimo Community Services

www.chimoservices.com 604-279-7077

Practicing professionals provide legal advice to people unable to afford a lawyer. Clinics provide legal guidance and referral service, assistance in preparing for formal hearings, tribunals and other court proceedings. Also covers family, immigration, criminal, civil and personal injury law. CHIMO offers an accompaniment service for clients attending government offices, legal appointments, community agencies and provincial court.

Law Students' Legal Advice Society - Greater Vancouver

http://www.lslap.bc.ca/ 604-822-5791

Offers free legal advice and representation to low income people by UBC law students, assisted by lawyers. Call to book a time at a clinic. Ask about services in other languages.


http://www.accessjustice.ca/

http://seniorsfirstbc.ca/


http://www.lslap.bc.ca/




COMMENTS

Lawyer Referral Service http://www.cbabc.org/For-the-Public/Lawyer-Referral-Service Vancouver area 604-687-3221 Elsewhere in BC 1- 800 -663-1919

An easy way for people to access a lawyer. Members of the public are referred to a participating lawyer who provides up to a half hour consultation for a $25.00 fee (plus tax). After the consultation, if both parties agree to proceed with service, the lawyer’s regular rate applies.

Legal Services Society

www.lss.bc.ca 604-370-0094

Provides (free) legal aid for people in BC who cannot afford a lawyer and are eligible for legal aid.

Public Guardian and Trustee of BC

www.trustee.bc.ca 604-775-1001

Provides a range of services to adults or families who may need help managing their affairs, legal representatives, the courts and the general public. Services for adults fall into the following areas:

• Assessments’ and Investigations (helping adults get support and receiving reports of abuse or neglect)

• Health Care Decision Making • Financial and Personal Care Management • Review and Monitoring of Private Committee

and other Protective Services.

The Society of Notaries Public of BC

www.notaries.bc.ca/ 604-681-4516

Notaries provide non-contentious legal services to the public. Notaries can assist in all aspects of advance care planning including preparation of Power of Attorney, Representation Agreements, Advance Directives and Wills. Fee for services. Website includes information on all services and includes a directory of Notaries in B.C.


http://www.cbabc.org/For-the-Public/Lawyer-Referral-Service



http://www.lss.bc.ca/

http://www.trustee.bc.ca/

http://www.notaries.bc.ca/



Live-In/Live-Out Nanny Services and Supports This handout provides information on longer term live-in or live-out paid caregivers and/or companion services for seniors and their families. We are not able to validate information regarding certification or qualification. Individuals are responsible for checking references. Further inquires need to be made regarding labour standards and employment regulations. Prices listed are approximate and subject to change. Placement Agencies The agencies below charge a processing and finder’s fee which can range from $1000 - $5000 or can be based on percentage of the caregiver’s salary. Payment for caregiver and/or companion services is separate and in addition to the finder’s fee. Rates range from $10 to $20+/hr. NAME

WEBSITE & TELEPHONE

COMMENTS

Able Nannies and Caregivers

www.ablenannies.net 604-540-7453

Live in or live out Limited part time. Mostly permanent, full time positions Caregivers are screened, references are checked and work experience is required

Care Solutions Inc.

www.caresolutions.ca 604-983-8407

Live in or live out Full and part time Caregivers are screened, references are checked and work experience is required

Diamond Personnel

www.diamondpersonnel.com/Nanny-Vancouver.html 604-484-4966

Live in Full time only Caregivers are screened, references are checked and work experience is required

Free From Care

www.freefromcare.ca 604-628-3464

Live in only Full time Caregivers are screened, references are checked and work experience is required

Paragon Personnel www.paragon-personnel.com 604-298-6633

Live in or live out Full and part time Caregivers are screened, references are checked and work experience is required Member of Better Business Bureau


http://www.ablenannies.net/

http://www.caresolutions.ca/

http://www.diamondpersonnel.com/Nanny-Vancouver.html

http://www.diamondpersonnel.com/Nanny-Vancouver.html

http://www.freefromcare.ca/

http://www.paragon-personnel.com/

http://www.paragon-personnel.com/



Resources & Information NAME WEBSITE &

TELEPHONE

COMMENTS

Diamond Geriatrics www.diamondgeriatrics.com 604-874-7764

Website on geriatric and elder care management. Includes information, resources, articles, and links to search engines and websites.

Elder Post www.elderpost.com

Search for caregivers and a vast range of elder care services and equipment using a keyword search by region.

Nanny Services www.nannyservices.ca 1-888-369-8819

A Nanny data base available by region. Subscription is necessary. Rates vary from weekly at $29 a week to a yearly subscription of $144 (which is $12 a month).

Optimum Nannies and Homecare

www.opti-mum.com 604-671-4965

Website provides tools to screen and interview caregivers without direct agency involvement and placement fee. Professional recruitment services. Contact information on the caregivers is available with membership fee.


http://www.diamondgeriatrics.com/

http://www.diamondgeriatrics.com/

http://www.elderpost.com/

http://www.nannyservices.ca/

http://www.opti-mum.com/



Meal Delivery Programs NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Better Meals www.bettermeals.ca 604-299-1877

$6.75 for 3 courses, $1.00-$6.75 for a la carte $7.00 for Diabetic, Bland Low Sodium, and Pureed Minimum $25.00 order for delivery

Home cooked and frozen meal delivery

Casalinga Foods http://www.casalingafoods.com/ 604-435-1994

$5.00 – $12.00 for a la carte ($5.00 fee for minimum order however no fee for orders more than $40.00)

Home cooked and frozen meal delivery Once a week

Gold Card Catering 604-594-5520

5 to 6 meals a la carte Minimum $30.00 per week for delivery ($2.00 fee for minimum order, however no fee for orders more than $50.00)

Home cooked and frozen meal delivery

Kosher Meals on Wheels (Jewish Family Services)

www.jfsa.ca 604-257-5151

Kosher meals for $11.50

Frozen meal delivery Courses include soup, meal, dessert

Meals on Wheels

www.carebc.ca 604-732-7638

$6.00 for 3 courses, $5.00 for frozen

Hot meal delivery Courses include soup, meal, dessert Mon to Fri, midday delivery

Meals on Wheels – Chinese

No website 604-733-6615

Asian style meals for $6.00 Hot meal delivery Courses include soup, rice, meat and vegetables Mon to Fri, midday delivery


http://www.casalingafoods.com/

http://www.casalingafoods.com/

http://www.jfsa.ca/

http://www.carebc.ca/



Tonari Gumi Japanese Meals on Wheels

http://tonarigumi.ca/ 604-687-2172

Japanese meals for $6.00 members, $7.00 non-members. Partnership with Izumiya Japanese Marketplace to provide meals.

Hot lunch boxes are delivered Tuesday only Courses include rice, vegetable, fish/meat


http://tonarigumi.ca/

http://tonarigumi.ca/



Community Meals NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Minoru Place Activity Center

www.richmond.ca/parksrec/seniors/minoruplace 604-238-8450 7660 Minoru Gate

For lunch: $5.00 for members, $7.00 non-members Friday only dinner: $7.00 for members, $9.00 non-members $22.00/yr membership for cafeteria discount

Cafeteria Dine in, or take out Hot lunches served Mon to Fri, 11:30 am to 1:30 pm Hot supper Fri only from 4:30 pm to 6:30 pm Open for coffee/snacks Mon to Thu 8:30 am to 4:00 pm, Fri 8:30 am to 7:00 pm, Sat 10:00 am to 2:00 pm Must be at least 55 years of age or guest of Senior.

Church on Five (formerly known as Richmond Bethel Church)

http://www.churchonfive.ca/ 604-274-2811 10200 #5 Road

Free Community meal Wednesdays at 6:00 pm Everyone welcome

Gilmore United Church http://www.gilmoreparkunited.ca/ 604-277-5377 8060 #1 Road

Free Community meal Thursdays at 5:30 pm Jan to Nov Everyone welcome

Saint Albans Church www.stalbansrichmond.org 604-278-2770 7260 Saint Albans Road

Free Community meal Tuesdays at 5:30 pm Everyone welcome Drop-in centre Mon to Fri 10:00 am to 2:00 pm for coffee and snacks

Salvation Army www.salvationarmyrichmond.org 604-277-2424 8280 Gilbert Ave

Free Community meal Thursdays at 12:30 pm Lunches not served during summer months Everyone welcome


http://www.richmond.ca/parksrec/seniors/minoruplace

http://www.richmond.ca/parksrec/seniors/minoruplace

http://www.churchonfive.ca/

http://www.churchonfive.ca/

http://www.gilmoreparkunited.ca/

http://www.gilmoreparkunited.ca/

http://www.stalbansrichmond.org/

http://www.stalbansrichmond.org/

http://www.salvationarmyrichmond.org/

http://www.salvationarmyrichmond.org/



Medical Equipment and Supplies For equipment needed on a long term basis, we suggest you contact the Richmond Home Health Services (604-278-3361) and request an occupational therapist or physiotherapist consult. They will assist you in choosing equipment, and accessing loan or funding options. There is no fee for this consultative service. RICHMOND WEBSITE &TELEPHONE COMMENTS

Red Cross, Richmond

www.redcross.ca/where-we-work/in-canada/british-columbia-and-yukon/bc-specific-programs/health-equipment-loan-program 604- 270-4224 ext. 3 #101 – 3850 Jacombs Road Hours: Mon to Fri 9:00 am to 12:30 pm, Sat 9:00 am to 2:00 pm

Free loan for a few months Donations welcomed Prescription required from health professional Includes: wheelchairs, bathroom equipment, 2-wheeled walkers

Buy and Sell Websites www.elderpost.com http://www.assistlist.ca/ http://vancouver.en.craigslist.ca

Websites to buy and sell new and used items

The Foam Shop 604-270-6465 #120-12571 Bridgeport Rd.

New foam for seats or beds

HME (HealthLinc Equipment)

www.hmebc.com 604-821-0075 Unit130 - 4011 Viking Way

Largest selection in Richmond New and rental Delivery and installation

McCue Drugs

www.unipharm.com 604 -278-9601 #100, 8120 Cook Rd.

New and rental Delivery

Regency

www.regencyrx.com/en/richmond_location.html 604-273-5544 6091 Gilbert Rd.

New and rental Delivery and installation

Roland 604-839-6259 Grab bar installations OUTSIDE RICHMOND WEBSITE & TELEPHONE

COMMENTS


http://www.redcross.ca/where-we-work/in-canada/british-columbia-and-yukon/bc-specific-programs/health-equipment-loan-program




http://www.elderpost.com/

http://www.assistlist.ca/

http://vancouver.en.craigslist.ca/

http://www.hmebc.com/

http://www.unipharm.com/

http://www.regencyrx.com/en/richmond_location.html

http://www.regencyrx.com/en/richmond_location.html



OUTSIDE RICHMOND WEBSITE & TELEPHONE

COMMENTS

Red Cross, near Richmond

www.redcross.ca/where-we-work/in-canada/british-columbia-and-yukon/bc-specific-programs/health-equipment-loan-program/help-locations-lower-mainland

Vancouver: 604-301-2566 209 West 6th Ave • Surrey: 604-930-9049 109-14727 108th Ave

Free loan for a few months Donations welcomed Prescription required from health professional Includes: wheelchairs, bathroom equipment, 2 and 4 wheeled walkers

A-1 Wheelchairs

http://www.a-1wheelchairs.ca/innovative-products.html 604-530-1735 Langley

New and rental Large selection Delivery and installation

Advanced Mobility

www.advancedmobility.ca/products/overview/ 604-293-0002 Burnaby

New Large selection Delivery and installation

Bowers Medical Supply

www.bowersmedical.com 604-946-7715 7198 Progress Way, Delta

New and rental Delivery and installation

Lancaster Medical

604-873-8585 Burnaby, Vancouver & Surrey

New and rental Used Delivery and installation

Lancaster Mobility 778-242-4335 Mostly Used, some new Delivery and installation Grab bars

Laurel Prescriptions

www.laurelprescriptions.com/ 604-873-5511 Vancouver

New and rental Free delivery (evenings)

MacDonald’s Prescription

www.macdonaldsrx.com/ 604-872-5496 Vancouver


Motion Specialties

www.motionbc.com/ 604-321-0009 Burnaby


Regency Medical

www.regencymed.com/ 604-434-1383 Burnaby


Save On Scooters

www.saveonscooters.ca/ 604-541-7550 White Rock



http://www.redcross.ca/where-we-work/in-canada/british-columbia-and-yukon/bc-specific-programs/health-equipment-loan-program/help-locations-lower-mainland




http://www.a-1wheelchairs.ca/innovative-products.html

http://www.a-1wheelchairs.ca/innovative-products.html

http://www.advancedmobility.ca/products/overview/

http://www.bowersmedical.com/

http://www.laurelprescriptions.com/

http://www.macdonaldsrx.com/

http://www.motionbc.com/

http://www.regencymed.com/

http://www.saveonscooters.ca/



OUTSIDE RICHMOND WEBSITE & TELEPHONE

COMMENTS

Self-Care Home Health

www.selfcarehome.com/ • Vancouver : 604-872-5800 • Surrey: 604-574-5801

New and rental Used Large selection Delivery and installation

Silver Cross www.silvercross.com/ 844-352-7672 Burnaby

New Large selection Delivery and installation

Mental Health Programs (Physician Referral Required)


COMMENTS

Richmond Mental Health Outpatient Service

Central Intake Tel: 604-244-5534 Fax: 604-244-5487

Community-based assessment and treatment for adults and older adults with mood and/or anxiety disorders and related problems of living. Group therapy programs and psychiatric consultation and treatment services are offered. Psychiatry Clinics include: reproductive mental health and older adult mental health.

Richmond Transitions Central Intake Tel: 604-244-5534 Fax: 604-244-5487

Outpatient assessment, treatment, advocacy and referral services for adults experiencing substance misuse, mood and anxiety disorders and/or concurrent psychiatric and substance use disorders. Individual and group counselling is available.

Richmond Older Adult Mental Health Team

Tel: 604-675-3975 Fax: 604-270-6507

Community-based assessment and treatment for older adults with dementia-related behaviour problems or complex psychiatric and medical needs requiring multidisciplinary care. Services include case management, outreach and rehabilitation services. Provides multidisciplinary assessment and treatment for older adults who have diminishing cognitive function or complex psychiatric and medical needs. Family support and education is also provided. Care is coordinated with primary care physicians, elder care facilities and other community programs. Services are provided on an outreach basis.


http://www.selfcarehome.com/

http://www.silvercross.com/




COMMENTS

Richmond Adult Mental Health Team

Central Intake 604-244-5488 Fax: 604-244-5487

Community-based psychiatric assessment and treatment for adults with functional impairment due to a severe and persistent mental illness. Multidisciplinary services include case management, outreach and rehabilitation programs.

VCH- Cross Cultural Clinic

VGH Site 715 West 12th Ave Health Centre, Ground Floor Vancouver

Tel: 604.875.4115 Fax: 604.875.5386

Mental Health Team, comprised mostly of Psychiatrists offers culturally sensitive & language-specific assessment & treatment. Provides a full psychiatric assessment including diagnosis, medication, recommendations, and links with other resources available in the community. The cross cultural clinic also supports mental health services provided by the Vancouver Association for Survivors of Torture (VAST) and Bridge Clinic. If appropriate, there is group therapy available with the Outpatient Psychiatry Program.



Provides help for adults experiencing mild to moderate symptoms of depression (with or without anxiety). Two forms of help are offered:

• DVD video providing practical tips on how to recognize and deal with depressive symptoms &/or

• Workbook-based guided self-help program with telephone coaching.

Bounce Back coaches help to teach problem-solving and other skills to overcome difficulties such as inactivity, unhelpful thinking, worry and avoidance. Languages: English, Cantonese








Mental Health – Community Supports NAME WEBSITE &

TELEPHONE

COMMENTS

Pathways Clubhouse Society of Richmond

www.pathwaysclubhouse.com 604-276-8834

Provides a variety of mental health services: • Supported housing programs (subsidies/community support) • Rehabilitation programs: Supported Volunteering, Supported

Employment and Supported Education • Social/Recreation program • Wellness programs that promote physical fitness & nutrition

through classes, events, and community fitness subsidies. • Public education program provides information/referral

services, workshops/lectures and a mental health library. • Support to Chinese speaking individuals with a mental illness,

their families and service providers. • Liaise with services and programs that serve the Chinese

speaking community Chinese Support Group – Pathways Clubhouse Society of Richmond

https://pathchinese.wordpress.com/ 604-276-8834 x12 [email protected]

Monthly support group that offers a wide range of activities including, but not limited to, presentations on improving mind and body wellness and group sharing. Those in the support group share experiences in living with depression and/or other mental health issues & provide mutual support and caring. Mostly focused on families, but individuals are welcome. Languages: English, Mandarin, Cantonese.

Mood Disorders Association of British Columbia

www.mdabc.net

604-873-0103

Offers a variety of support groups around the province for those with mental illness and mood disorders, their family/friends. Offers rapid access to a Youth Psychiatric Clinic for youth ages 12 to 17 and an adult Psychiatric Clinic; both clinics are available with a physician referral. Wellness Centre services like group and individual therapy are offered on a self-referral basis and forms can be found on the MDABC website. Language: English




https://pathchinese.wordpress.com/

https://pathchinese.wordpress.com/






http://www.mdabc.net/




COMMENTS

Peer Support Program - Richmond Mental Health Consumer and Friends Society

604-675-3977 Provides confidential, individual, non-therapeutic peer-to-peer support services to people who are recovering from an ongoing mental illness. Peer support workers have undergone a comprehensive training program in the areas of communication, problem solving, mental illness and have personal experience with mental illness. Information and referral to community resources is also provided. A referral is necessary. In addition, a specialized peer support program for Chinese-speaking clients is available. Languages: English, Mandarin, Cantonese, Taiwanese, Toisan, Fukienese, Chiuchow and Vietnamese.

Reaching Families - BC-Wide Online Family Support Group - BC Schizophrenia Society

www.support.bcss.org

Provides British Columbia based online facilitated support groups for family members and supporters of persons with a mental illness. The support groups are for people caring for a loved one who has or may have a mental illness. These groups welcome relatives and supporters, including boyfriends, girlfriends, same-sex partners and roommates. The online groups are anonymous, private and available 24 hours a day, seven days a week. Language: English

Mental Health – Education & Information Lines NAME WEBSITE &

TELEPHONE

COMMENTS

AnxietyBC http://www.anxietybc.com/ Phone assistance for individuals having difficulty accessing or using the website: 604-525-7566

Provides an online resource that lists an overview of anxiety disorders. Website has video clips that help convey information about anxiety related topics. The resource lists self-help advice ranging from strategies to coping with anxiety symptoms to advice and tips on parenting and strategies to help and cope with anxiety. The video clips have been created with the help of mental health professionals making the website a useful tool in coping with anxiety. Language: English







http://www.support.bcss.org/

http://www.support.bcss.org/

http://www.anxietybc.com/

http://www.anxietybc.com/




COMMENTS

HeretoHelp - BC Mental Health & Addiction Services

www.heretohelp.bc.ca

HeretoHelp is a project of the BC Partners for Mental Health and Addictions Information. A group of seven provincial mental health and addictions non-profit agencies that have been working together to help individuals/families better manage mental health & substance use problems. Language: English. Printed material available in English, French, Arabic, Chinese (Traditional and Simplified), Farsi/Dari, Korean, Punjabi, Russian, Spanish, Japanese, Vietnamese

Mood Disorder Online Resource - Mood Disorders Society of Canada

https://mdsc.ca/resources/

Provides detailed descriptions of various mood disorders including depression, bipolar disorder, anxiety disorders, problem gambling, and risk of suicide. Language: English





http://www.heretohelp.bc.ca/









Addictions – Programs and Community Services NAME WEBSITE &

TELEPHONE

COMMENTS

Access Central – Detox Referral Line

(VCH)

1-866-658-1221 A screening and referral telephone line that provides both youth and adults access to withdrawal management services and addiction housing. People who require detoxification receive immediate screening by health care workers, who set up appointment times with the provider that most suits a client's needs. Also provides housing information, screening, referral, and placement services for adult men and women who are dealing with addiction issues. Referrals are made to low-threshold supported housing (for those who may not be abstinent nor actively engaged in addiction treatment) or to alcohol- and drug-free supported housing. Will accept methadone-using clients wanting to withdraw from other substances.

Anne Vogel Methadone Clinic 210 – 7671 Alderbridge Way, Richmond

Tel: 604-675-3975 Fax: 604-303-1914

Provides assessment/treatment and primary care to meet the needs of people living in Richmond and surrounding communities, who are dealing with opiate dependence. Methadone is an effective and legal substitute for addiction to heroin and other opiates. An interdisciplinary team, offering a harm reduction approach, consists of doctors, addictions counsellor and a social worker. Requires Physician referral

Richmond Transitions (VCH)

Central Intake Tel: 604-244-5488 Fax: 604-244-5487

Outpatient assessment, treatment, advocacy and referral services for adults experiencing substance misuse, mood and anxiety disorders and/or concurrent psychiatric and substance use disorders. Individual and group counselling is available. Requires Physician referral

AA AlAnon

Alcoholics Anonymous

Narcotics Anonymous

www.bcyukon-al-anon.org 604-688-1716

www.aa.org 604-434-3933

www.bcrna.ca 604-873-1018

Support group and resources for families of persons with alcohol addiction.

Peer support group

Peer support group


http://www.bcyukon-al-anon.org/

http://www.bcyukon-al-anon.org/

http://www.aa.org/

http://www.bcrna.ca/




COMMENTS

Aging Well Program -Richmond Addiction Services Society (RASS)

http://www.richmondaddictions.ca/services/aging-well-program 604-270-9220

Offers outreach counselling and case management to Richmond seniors, or their family members, who are having problems with their use of alcohol or drugs. Substance use support groups and education about older adults' use of alcohol, illegal drugs, prescription and over-the-counter drugs are also available. Language: English

BC First Nations Treatment Programs - Association of BC First Nations Treatment Programs

https://fnbc.info/org/association-bc-first-nations-treatment-programs 250-428-5516

Provides listings, descriptions, and contact information of First Nations drug and alcohol treatment programs & centres in BC. Available to individuals of First Nations heritage. Language: English

Community Action Ambassadors - Richmond Cares, Richmond Gives

604-279-7020 Community Action Ambassadors are trained senior volunteers who offer peer-to-peer support to other seniors, through facilitating public education forums & workshops. They act as mentors of isolated seniors from all cultures, connecting them to community services & educating them about healthy aging, including mental health issues & the use of alcohol & drugs.

SMART Recovery Support Group

www.smartrecovery.org Richmond: 604-675-3975 Vancouver: 604-714-3480

SMART is a free self-help for recovery from addictive behavior. Our purpose is to support individuals who have chosen to abstain, or are considering abstinence from any type of addictive behavior (substances or activities) by teaching how to change self-defeating thinking, emotions, and actions; and to work towards long-term satisfactions & quality of life.

Addiction – Education & Information Lines NAME WEBSITE &

TELEPHONE

COMMENTS

Alcohol and Drug Information and Referral Line - 211 British Columbia Services Society

http://www.bc211.ca/help-lines/#adirs 604-660-9382 800- 663-1441 TTY/TDD: 604-875-0885

Provides a 24-hour telephone information line for all aspects of alcohol and drug use and misuse. Staffed by certified information and referral specialists who respond to questions on all aspects of alcohol & drug use, and misuse. Information and referrals to a variety of resources provided such as counselling services, detox centres, residential treatment centres, self-help groups. Language: English; interpreters available


http://www.richmondaddictions.ca/services/aging-well-program






https://fnbc.info/org/association-bc-first-nations-treatment-programs




http://www.smartrecovery.org/

http://www.smartrecovery.org/




http://www.bc211.ca/help-lines/#adirs

http://www.bc211.ca/help-lines/#adirs




COMMENTS

HeretoHelp - BC Mental Health & Addiction Services

www.heretohelp.bc.ca

HeretoHelp is a project of the BC Partners for Mental Health and Addictions Information. A group of 7 provincial mental health and addictions nonprofit agencies that have been working together to help individuals/ families better manage mental health & substance use problems. Language: English. Printed material available in English, French, Arabic, Chinese (Traditional and Simplified), Farsi/Dari, Korean, Punjabi, Russian, Spanish, Japanese, Vietnamese.








Crisis Lines and Services Crisis or Distress Lines NAME WEBSITE &

TELEPHONE

COMMENTS

Chimo Community Services – Crisis Line

604-279–7070 Provides free, confidential and non-judgmental emotional support over the telephones, by professionally trained volunteers. Hours: 8:00 am to –midnight, 7 days a week Language: English

S.U.C.C.E.S.S Chinese Help Lines

604-270-8233 (Cantonese) 604-270-8222 (Mandarin)

Provides a confidential, culturally-sensitive telephone crisis line that offers emotional support and information and referral to the Chinese community in both Cantonese and Mandarin. Hours: 10:00 am to -10:00 pm, 7 days a week Languages: Cantonese, Mandarin

1-800-SUICIDE Crisis Line Association of B.C. (CLABC)

www.crisislines.bc.ca/ 1800-784-2433

A 24 hour, 7 day week toll-free, BC-wide suicide line Language: English; help is available in over 200 languages (request must be made in English)

24-7 Distress Phone Services - Crisis Intervention and Suicide Prevention Centre of British Columbia

www.crisiscentre.bc.ca/

1 800 784-2433 TTY/TDD: 866-872-0113

Provides confidential, non-judgmental, and free emotional support for people experiencing feelings of distress, despair, anxiety, or depression and who may be at risk of suicide. Language: English; help is available in over 200 languages (request must be made in English) Online chat service through: www.crisiscentrechat.ca

Seniors’ Distress Line

www.crisiscentre.bc.ca

604-872-1234

Free and confidential telephone support service for seniors, their caregivers and anyone else in the community who is concerned about a senior. 24 hours a day, 7 days a week Interpreter service with over 100 languages available




http://www.crisislines.bc.ca/







http://www.crisiscentrechat.ca/




Richmond Mental Health Emergency Services Line

604-244-5562

Offers telephone support and community assessment to individuals experiencing a mental health crisis. Services may be initiated by individuals, their families or any community member that is concerned about an individual. Hours: 11:00 am-1:00 am, 7 days a week Language: English

Victim Services NAME WEBSITE &

TELEPHONE

COMMENTS

VictimLINK - bc211 British Columbia Services Society

www.bc211.ca/victimlink.html

1-800-563-0808 TTY/TDD: 604-875-0885

Province-wide telephone helpline for victims of family and sexual violence, and all other crimes.

Languages: English and 130 additional languages, including 17 North American Aboriginal languages.

24-Hour Crisis Line - Women Against Violence Against Women / Rape Crisis Centre

www.wavaw.ca

604-255-6344

Offers survivors of sexual assault, their family members, and the community at large a 24 hour daily crisis line for immediate emotional support, information, and referrals. Language: English





http://www.bc211.ca/victimlink.html





http://www.wavaw.ca/



Counselling Services NAME WEBSITE &

TELEPHONE

COMMENTS



Provides help for adults experiencing mild to moderate symptoms of depression (with or without anxiety). Two forms of help are offered: DVD video providing practical tips on how to recognize and deal with depressive symptoms; &/or a workbook-based guided self-help program with telephone coaching. Bounce Back coaches help to teach problem-solving and other skills to overcome difficulties such as inactivity, unhelpful thinking, worry and avoidance. Languages: English, Cantonese.

Chimo Community Services Crisis Services

Stopping the Violence

http://www.chimoservices.com/get-help/crisis-line

604-279-7077

604-279-7077

Provides short term crisis and suicide counselling by professional counsellors. Helps addresses emotional issues such as depression, relationship problems, post-trauma and daily-living stress reactions. Also provides consultations to other social services providers, public education seminars on suicide and debriefing sessions after a suicide. Languages: English, Cantonese, Mandarin, Punjabi Provides individual and group counselling, support and education to women who have experienced abuse in their intimate relationships (including physical, emotional, verbal, psychological, and/or financial abuse), sexual assault and childhood abuse. Service focuses on providing safe recovery options and empowering women rebuild strength and take control of one's own life. Languages: English, Spanish, Cantonese and Mandarin.

Family Services of Greater Vancouver Richmond Caring Place #250 – 7000 Minoru Blvd

http://www.fsgv.ca/find-the-support-you-need/counselling/ 604-874-2938

Provides professional counselling to children, youth, families, and adults in the Lower Mainland. Covers diverse issues, for example: mental health, anxiety, depression, self-esteem, family crisis and conflict, grief and loss, life transition, emotional distress, and cultural adjustment. Staffed by trained therapists with graduate degrees in clinical social work and counselling psychology, as well as supervised interns. In-home counselling is available for non-mobile clients. Languages: English, Cantonese, Mandarin













COMMENTS

Richmond Cares, Richmond Gives Senior Peer Counseling

www.volunteerrichmond.ca

604-279-7020

Senior Peer Counsellors are volunteers who have been trained to listen and to help clients cope with the changes that come with the senior years. Meetings are one-on-one, free and confidential. Language: English

Touchstone Family Association Men, Anger, and the Family

604-279-5599 604-279-5599

A registered charity that provides social services to children, youth, and families in Richmond and surrounding areas. All programs are free and are primarily focused on preserving and enhancing family relationships. Funded by Health Canada and Ministry of Children and Family Development (MCDF) Provides a free weekly psycho-educational counselling group for men dealing with anger, and in particular, dealing with family violence towards partners or children. Accepts men who self-refer, as well as men mandated by the courts to attend. The group runs for 9 weeks and is a closed group. Group runs three times per year: January, April and September. Priority referrals are from MCFD Richmond. Some community referrals may be accepted if space permits. Language: English

Find a Counsellor - BC Association of Clinical Counsellors

http://bc-counsellors.force.com/CounsellorSearch 250-595-4448 1-800-909-6303

Purpose of the online private practice referral list is to provide referrals to members of the public who are seeking a counsellor. Language: English

Find a Music Therapist - Music Therapy Assoc of BC

www.mtabc.com/find-therapist.php

Provides a searchable listing of music therapists in British Columbia. Language: English

Find a Psychologist BC Psychological Association

www.psychologists.bc.ca/find_psychologist_full 604-730-0522

Provides an online search and referral service for registered psychologists in British Columbia. Language: English


http://www.volunteerrichmond.ca/




http://bc-counsellors.force.com/CounsellorSearch














COMMENTS

Locate a Marriage and Family Therapist - British Columbia Association for Marriage and Family Therapy

www.bcamft.bc.ca/ohana/website/?p=95575656797

604-687-6131

Provides an online directory of Marriage and Family Therapists in British Columbia. The directory is intended to assist users in selecting or making referrals to members of the British Columbia Association for Marriage and Family Therapy (BCAMFT). Please note that listings are voluntary and the directory is not a complete listing of all Marriage and Family Therapists. Language: English










Eating Disorders Support


COMMENTS

VCH-Richmond Eating Disorders Program

604-244-5486 Offers community-based assessment and treatment for youth, adults and families with eating disorders. Treatment may include individual, group and/or family counselling, medical monitoring and nutritional support. Upon request, consultation and education are available to community agencies and professionals to promote awareness and early intervention. Languages: English, Mandarin Requires Physician referral

NEDIC Helpline - National Eating Disorder Information Centre (NEDIC)

www.nedic.ca/ 1-866-633-4220

A telephone helpline that provides information on treatment or support for eating disorders and food and weight preoccupation. Language: English

Provincial On-Line Support Groups - Looking Glass Foundation

http://www.lookingglassbc.com/online-peer-support/ 604-314-0548

Provides on-line support groups for those struggling with eating disorders throughout this province. Connects parents, adolescents and adults with each other to discuss feelings and concerns surrounding these illnesses. These groups are free and welcome participants. All groups have a facilitator. The role of the facilitator is to ensure the space is a positive atmosphere for users to connect with one another, seek support and limit feelings of isolation. The facilitators also create safety and containment for users with boundaries including no discussion of numbers, specific eating disorder behaviours and no mentioning or alluding to names of treatment providers or centers, as well as names of other participants. Language: English





http://www.nedic.ca/



http://www.lookingglassbc.com/online-peer-support/

http://www.lookingglassbc.com/online-peer-support/



Gambling Services


COMMENTS

Problem Gambling Hotline – bc211

www.bcresponsiblegambling.ca 1-888-795-6111

Provides a 24-hour telephone confidential, non-judgmental help line for information and counselling referrals related to problem gambling. Referrals include counselling services for adults and youth, prevention resources, self-help groups, and other community services.

Chinese Problem Gambling Hot Line – S.U.C.C.E.S.S.

www.problemgambling.successbc.ca

Chinese: 604-408-7256

English: 1-888-795-6111

Provides an automated telephone service which allows callers to take a brief, objective and scientific assessment to understand one's own gambling behaviour, habit, psychological changes, financial situation and interpersonal relationship etc. The caller can determine whether they have problems with gambling by just simply adding up the score. Languages: Cantonese, Mandarin



http://www.bcresponsiblegambling.ca/

http://www.bcresponsiblegambling.ca/

http://www.problemgambling.successbc.ca/

http://www.problemgambling.successbc.ca/



Multicultural Resources and Agencies NAME WEBSITE &

TELEPHONE

COMMENTS

AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC)

www.amssa.org 604-718-2780 #205 - 2929 Commercial Drive, Vancouver

Provincial umbrella for community-based immigrant serving agencies in BC. The association provides knowledge, resources and support to its 70+ multicultural agencies. The website provides health information in different languages and activities.

Jewish Community- Kehila Society of Richmond

www.kehilasociety.org 604-241-9270

Provides companionship, rides, meals Cost minimal Drop-in centre for various programs Monday & every other Thursday

Richmond Multicultural Community Services

www.rmcs.bc.ca 604-279-7160

A non-profit organization which provides social programs and services to meet the needs of seniors. Coordinates and disseminates information for seniors. Service is available in a variety of languages depending on availability of volunteers. Programs include: • Chai at Chaupal: Free program for South Asian

seniors to relax and share ideas • English Conversation Classes: Led by qualified

teachers • Information and Referral Services: Offers services

to newcomers including information on housing, transportation and health care

• Multicultural Seniors Group: Opportunity for seniors to socialize and interact with each other

Accompaniment and translation services are also available to seniors who are newcomers to Canada (5 years or less).

Steveston Japanese Canadian Cultural Centre

604-238-8098 4111 Moncton Street

Offers a seniors activity drop-in centre and multicultural program.

S.U.C.C.E.S.S.

www.successbc.ca 604-279-7180

Provide ESL training, settlement/integration support, counseling, community and volunteer development, business and economic development Translation services (Cantonese and Mandarin) are available; cost is $75.00 per 2 hours.


http://www.amssa.org/

http://www.kehilasociety.org/

http://www.rmcs.bc.ca/

http://www.successbc.ca/



Nutrition Services NAME WEBSITE &

TELEPHONE

COMMENTS

Diabetes Education Centre

604-244-5163 Offers education for prediabetes, Type II diabetes, gestational diabetes Group and individual appointments available Classes offered in English, Cantonese and Mandarin Physician referral required.

Healthy Heart Program 604-244-5163 This 8-week medically supervised program is designed for people with heart disease. A registered dietitian is part of the Healthy Heart Program team and offers group education and individual counselling to help support nutrition and lifestyle changes. The current fee is $370 and is assessed with first meeting with cardiac nurse. Physician referral required.

Home Health Dietitian Services

604-278-3361

Provides health care and support services to B.C. residents requiring chronic, acute, palliative or rehabilitative support at home or in their community. Call Richmond Home Health to make a referral; eligibility criteria applies.

Outpatient Nutrition Counselling

604-204-2007 Individual nutrition counselling is provided for disease prevention, health promotion and nutrition management for clients. Clients may benefit from nutrition counselling related to general health, healthy eating, weight loss/maintenance and healthy heart; or, counselling for specific conditions (diabetes, Celiac or Crohn’s disease, other) or symptom management (specific concerns such as gastrointestinal disorders including but not limited to irritable bowel). Physician referral required.





COMMENTS

Winning at Losing Weight Management Class

604-233-5660 This 7-week interactive class provides clients with education and tools to support healthy eating habits and good nutrition. Classes facilitated by a registered dietitian. $90 fee associated with this program.




Personal Alert Systems NAME WEBSITE &

TELEPHONE

COMMENTS

Alarm Force www.alarmforce.com 1-800-267-2001

Personal safety device alerts a contact to assist you Free installation $28.00/month with 3 months down payment Language: English only

Galaxy Medical Alert System

www.galaxymedicalalert.com 1-855-905-7414

Personal safety device alerts a contact to assist you Free installation $29.95/month

Help-Now

www.Medical-alert.ca 1-888-649-2030


Lifecall www.lifecall.ca 1-800-661-5433


Lifeline www.lifeline.ca 604-872-5433

Personal safety device alerts a contact to assist you $89.95 installation Basic with voice response $42.95/month Fall activated an additional $15.00/month Brochures come in a variety of languages and translators are available for helpline. Coupons may be available for discounts or free installation.

Price’s Alarms www.pricesalarms.ca 1-888-808-7879


Medical ID Bracelets NAME WEBSITE &

TELEPHONE

COMMENTS

Customized Medic Alert

www.medicalert.ca 1-800-668-1507

Customized engraved medical ID, which includes important medical information. Supported by 24 hour phone line. Costs: $24.00 one-time registration fee, then $5.00 monthly fee. Bracelet sold separately ($30.00 and up)


http://www.alarmforce.com/

http://www.galaxymedicalalert.com/

http://www.medical-alert.ca/

http://www.lifecall.ca/

http://www.lifeline.ca/

http://www.pricesalarms.ca/

http://www.medicalert.ca/



Alzheimer Society of BC Medic Alert Safely Home and Wandering Program Customized ID Bracelets

1-855-581-3794

Customized ID bracelets Costs: $60.00 for 1 year (includes id bracelet for those with dementia)




Private Home Support Services NAME WEBSITE &

TELEPHONE COSTS

(Subject to change)

COMMENTS

Angels There for You

www.atfy.ca 604-271-4427

www.atfy.ca/portfolio/mobile-salon

Housekeeping /Care Aide $26.95/hr for 2 hours, $30.95/hr for 1 hour Companion $23.50/hr Driver/Companion $23.50/hr + $0.51/km Haircut : $30 Haircut & Styling: $45 Styling charge is dependent on style needed.

Personal care Nursing Housekeeping Companion Driver services Also, offers mobile hairdressing services

Bayshore Healthcare

www.bayshore.ca 1-877-289-3997

Personal care $29.00/hr Companion $27.00/hr Nursing $49.00 to $65.00/hr Minimum 2 hrs

Personal care Nursing Housekeeping Companion Driver services

Care Counts 604-278-3318

Companion $21.95/hr Housekeeper/Care Aide $21.95 to $24.95/hr LPN $30.95/hr to $39.95 RN $48.00 to $55.00/hr

Personal care Nursing Housekeeping Companion Driver services Live Ins option

Classic Lifecare 604-263-3621

www.classiclifecare.com 604-263-3621

Personal Care/ Housekeeping from $24.75 to $27.75/hr Minimum 2 hrs

Personal care Nursing (LPN) Housekeeping Companion Driver services

Drake Meddox Health Solutions

http://www.drakemedox.ca/ 604-877-0690

Companion $19.50/hr Homemaking $21.50/hr Care Aide $24.50/hr Minimum 2 hrs

Personal care Housekeeping Companion Driver services


http://www.atfy.ca/

http://www.atfy.ca/portfolio/mobile-salon

http://www.atfy.ca/portfolio/mobile-salon

http://www.bayshore.ca/

http://www.classiclifecare.com/

http://www.drakemedox.ca/




COSTS (Subject to change)

COMMENTS

Home Instead Senior Care

www.homeinstead.com 604-267-6742 604-925-1570

Companion Driver/companion (+ $0.55/km) Housekeeper Care Aide All between $31-$34/hr 24 hour care $22/hr9

Personal care Housekeeping Companion Driver services

Jewish Family Services Home Support Program

www.jfsa.ca General Inquiries 604-257-5151 Home Support 604-637-3319

Housekeeping $22.50 Personal Care $24.50 Sliding scale if qualifies for subsidy for low-income Jewish seniors Housekeeping/ companion varies from $11.00 to $22.50/hr

Personal care Housekeeping Companion

KARP Home Care www.karphomecare.com General Inquiries 604-420-7800 Home Support 604-420-7815

Companion $25.00/hr Housekeeper $26.00/hr Care Aide $26.00/hr Nursing $45.00-$65.00/hr Minimum 2 hrs.


Nurse Next Door www.nursenextdoor.com 604-228-4357

Companion/ Housekeeper/ Care Aide $25.00 to $28.00/hr Nursing $45.00 to $65.00/hr Minimum 3 hrs


We Care Home Health www.wecare.ca 604-264-9003

Companion $24.50/hr Housekeeper $27.50/hr Care Aide $30.00/hr Live In $300/day, 4 hour break included

Personal care Nursing Housekeeping Companion Medical escort with Taxi or HandyDART


http://www.homeinstead.com/

http://jfsa.ca/

http://www.karphomecare.com/

http://www.nursenextdoor.com/

http://www.wecare.ca/



Social and Recreation Services for Seniors’ Wellness Below is a list of the various Community Centres in Richmond. Many of these Centres conduct Seniors’ Wellness clinics where retired nurse volunteers are available to take blood pressure and discuss health concerns. Pharmacist consults available at some Centres. The health monitoring services are free of charge and do not require an appointment. There are also various Holistic services available for a minimum donation and may include chair massage, Acupressure, Reflexology, Reiki, Therapeutic Touch, and manicure/pedicure. Call to book appointments for these services. NAME WEBSITE &

TELEPHONE COMMENTS

Cambie Community Centre

604-233-8399 12800 Cambie Road

Wellness Clinic held on the second Wednesday of every month from 9:30 am to 12:00 pm at the East Richmond Community Hall 12360 Cambie Road

Minoru Place Activity Centre and Seniors Society 7660 Minoru Gate

[email protected] 604-238-8450

Seniors services provided: • Caregivers support • Diabetic support group • Parkinson’s Disease support group • Hearing clinic • Aesthetician services • Holistic health services • Income tax services

South Arm Community Centre 8880 Williams Road

604-238-8060 Seniors Coordinator Shawna 604-238-8066

Wellness clinic held on second Friday of the month from September to June , 9:30 am to 12:00 pm

Steveston Community Centre 4111 Moncton Street

604-238-8080 Seniors Coordinator Jose 604-718-8098.

Wellness clinic held on first Wednesday of the month at the Steveston Japanese Canadian Cultural Centre 9:00 am to 11:00 am SteadyFeet®, a balance and mobility program specially designed to be safe for older adults, is also offered. The goals of the program are to improve functional fitness, build strength and confidence, and reduce fall risk to help older adults stay safe, active and independent.

Thompson Community Centre 5151 Granville Ave

604-238-8422 Seniors Coordinator Andrea 604-238-8429

Wellness clinic held on fourth Thursday of the month 9:00 am to 11:30 am






COMMENTS

West Richmond Community Centre

9180 No. 1 Road

604-238-8400 Seniors Coordinator Donna 604-238-8405

Wellness clinic held on fourth Wednesday of the month 11:00 am to 1:30 pm

Get Up and Go Minoru Place Activity Centre 7560 Minoru Gate

604-717-8462 Exercise program increasing agility, balance and strength to prevent falls. Provides discussion & lifestyle management for osteoporosis. Wednesdays 11:00 am to 12:00 pm $5.00 per session

Minoru Fitness Centre Aquatic Centre 7560 Minoru Gate

604-238-8020 Array of water activities, exercise and fitness classes are provided at these centres.

Parks & Recreation information line (City of Richmond)

http://www.richmond.ca/parksrec/about/registration.htm 604-276-4300

Register for classes at all community centres by calling or on-line.

Richmond Kinsmen Adult Centre

604-272-3237 Day program for clients whose caregivers may require respite and support. Recreational activities, health care monitoring, personal care assistance and wellness promotion. Program also includes a hot, nutritious lunch and snacks. Clients must be referred through Richmond Home Health (604-278-3361) for the subsidized program but private pay spaces are also available. Program offered Mon to Fri 9:15 am to 2:30 pm

Watermania 14300 Entertainment Blvd.

604-448-5353

Wellness Connections (City of Richmond)

604-238-8450 Contact: Debbie Hertha

Tuesdays 10:30 am to 1:00 pm and Thursdays 11:30pm to 2:00pm 10 to 12 participants per group 10 sessions per program Program includes lunch, transportation, fitness, and specialized programming


http://www.richmond.ca/parksrec/about/registration.htm





Transportation NAME WEBSITE &

TELEPHONE

COMMENTS

Better at Home Richmond Cares, Richmond Gives

604-279-7021 Fax 604-279-7038

Provide seniors aged 65+ with transportation support. Clients between the ages 55 and 64 may also be eligible if they’re living with a disability or chronic health condition. Please call for more information. A nominal fee is charged for services, with subsidies available for low-income clients. Services may be available in other languages.

Bus passes for Seniors, Ministry of Social Development

http://www.sdsi.gov.bc.ca/programs/bus-pass.html 1-866-866-0800, press 4 then 3

For low income Seniors (65 and older) and people with disabilities. All transit included (bus, community shuttle, Skytrain, Seabus). Cost $45/year

Freemasons Volunteer Driver Program

http://freemasonry.bcy.ca/textfiles/cancer.html 604-872-2034

Provides for those diagnosed with cancer, to and from treatments. Hours are 7:00am to 5:00 pm , Monday to Friday.

Handicapped Parking Stickers: Disability Resource Center, #160-5726 Minoru, Richmond, V6X 2A9 SPARC #201-221 E10th, Vancouver, V5T 4V3

http://www.rcdrichmond.org/Parking/ParkingPermit.php 604-232-2404 Richmond http://www.sparc.bc.ca/parking-permit 604-718-7744 Burnaby

Requires doctor’s authorization on application form. Application fee $20.00

HandyCard Taxi Savers

http://www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyCard.aspx 778-452-2860

Allows reduced rates on public transit for people with permanent physical or cognitive disability. Attendant travels free. TaxiSaver coupons can also be purchased with HandyCard and provide reduced rates for taxi service. Requires medical authorization.


http://www.sdsi.gov.bc.ca/programs/bus-pass.html

http://www.sdsi.gov.bc.ca/programs/bus-pass.html

http://freemasonry.bcy.ca/textfiles/cancer.html

http://freemasonry.bcy.ca/textfiles/cancer.html

http://www.rcdrichmond.org/Parking/ParkingPermit.php



http://www.sparc.bc.ca/parking-permit

http://www.sparc.bc.ca/parking-permit

http://www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyCard.aspx






COMMENTS

HandyDART http://www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyDART.aspx 604-575-6600

Specially equipped vehicles for people with physical or cognitive disability. Provides regular trips (daily/weekly) and casual one-time trips. Fare by bus zones. Must book in advance. Requires medical authorization.

SN Transport Ltd

www.sntransport.ca 1-800-768-0044

Private Company Provide transfers to hospital, doctor’s office, bed-to-bed by wheelchair or stretcher. $40.27 first 6 km for wheelchair, $140.24 for stretcher.


http://www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyDART.aspx




http://www.sntransport.ca/

richmond-senior-resource-list.pdf - Vancouver Coastal Health

Documents

Transcript of richmond-senior-resource-list.pdf - Vancouver Coastal Health