PROGRAMMING MANUAL FOR DIGITAL

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PROGRAMMING MANUAL NEOS IS FIELD CONFIGURABLE AS HOTEL/OFFICE AS PER DIP SWITCH SETTING (Compatibility Upto ARM Split CPU Ver. 1.8)

Transcript of PROGRAMMING MANUAL FOR DIGITAL

PROGRAMMING MANUAL

NEOS IS FIELD CONFIGURABLE AS HOTEL/OFFICE AS PER DIP SWITCH SETTING

(Compatibility Upto ARM Split CPU Ver. 1.8)

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INDEX ► PRE-INSTALLATION REQUISITES & PROGRAMMING NEEDS 08

1. CLASS OF SERVICE PROGRAMMING

o Enable/Disable Features for CoS Tables 10 o Copy Class 17 o Assign CoS Table to Extension

2. SYSTEM SETTING

o RTC Time Setting 18 o RTC Date Setting o Office Time Set o Clear Office Time 19 o Change over Mode o Manual Change over

o Add Card 20 o Delete Card 21 o Add Port o Assign Program Access Level to Ext.

3. FLEXIBLE NUMBERING PLAN

o Clear Dial Code 23 o Define Dial Code o Recover default Dial Code 24 o Clear Feature Code o Define Feature Code o Recover Default Feature Code 25

4. EXTENSION PROGRAMMING

o Extension Enable / Disable 26 o Set Operator Number o Flexible Number Programming o FAX Extension 27 o Reset Extension Password o Add Extension to Pickup Group

o Delete Extension from Pickup Group 28 o Delete Pickup Group o Program Secretary Extension 29 o Hotline Number Programming o Assign Hotline to Extension 30 o Clear Hotline o Assign Junction Group to Extension 31 o Assign Secondary JUN Group to Extension o Clear Secondary JUN group assignment to Extension

5. ANALOG JUNCTION PROGRAMMING

o Enable/Disable Junction 32 o Junction’s Operating Direction o Junction Type o Hunt Group Programming 33 o Junction Landing Extension 34 o Hunt Time o Attendant Fail Landing

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o Assign Private Junction Line 35 o Delete Private Junction Line o Service Provider Selection for # Centrex dialing 36 o Program Dummy dial Tone for Analog Junctions o Call Forward of Hunt Group o Call Wait on Hunt Group 37 o Program Junction Grouping o Clear JUN from JUN Group o Program Leased Line 38 o Program Centrex Line o Programmable Hunt Group Landing Pattern o STD / Local Junction Access Transperancy 39 o Programmable Paging Junction o Clear Paging Junction

6. CoS PREFIX TABLE PROGRAMMING o Set CoS Prefix Table 40 o Initialize default CoS Prefix Table 41

7. LEAST COST ROUTING

o Junction Service Provider 42 o Set LCR Prefix o Clear LCR Prefix 43 o Set LCR Code o Clear LCR Code o Program Centrex Table 44 o Clear Centrex Table o Program Modify Number Table o Clear Modify Number Table

8. AUTO ATTENDANT MESSAGE PROGRAMMING

o Message Time Zone Programming 45 o Welcome Message Table Programming

#

o Assign Message Table to Junction# 46

o Record Auto Attendant Messages/ User Music#

o Play Recorded Auto Attendant Messages#

o Erase Auto Attendant Messages# 47

o Assign user recorded Music o Select Language for Auto Attendant Voice Prompts

( # : Possible Only thro’ Telephone )

9. E1 JUNCTION PROGRAMMING

o E1 Channel Setting 48 o E1 Parameter Setting o E1 Landing Extension 49 o Programmable CLI Length for E1

10. BRI JUNCTION PROGRAMMING

o Channel Setting 50 o Landing Extension o BRI Junction Category

11. PRI JUNCTION PROGRAMMING

o Channel Setting 51 o Landing Extension o Define Network Clock Source 52 o PRI Junction Category o Program CRC o Calling Party Number Information 53

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o Called Party Number Information

12. VOIP SIP Trunk o Programmable Logical Partitioning 54 o o

13. VOIP TIE JUNCTION o Tie Route Method 55 o Own PBX Code o Auto Route Selection o Tie Digit Timeout o Tie Leading Digit/Tie Route Table o Add / Strip Digit 56 o Min – Max Digits/Tie destination Number Length o IP Address of Card o Program Netmask o Program Gateway 57 o Program Debug Level o Load Default Tie Parameters o Reset Tie Card o Program Alternate Destination IPs In Routing Table o Clear Tie Route Table o Programmable Remote IP for SIP Extension Card o Programmable Input Gain for SIP Ext./ Trunk / Tie Card 58

14. VOIP JUNCTION o SIP JUN Enable/Disable 59 o Display SIP Trunk Name o SIP Line ID o Authentication ID for SIP Trunk o Authentication Password for SIP Trunk o SIP Trunk Mode o Proxy server Address for SIP Trunk 60 o Registration flag for SIP Trunk o Register Server Address for SIP Trunk o Out Bond Proxy Flag for SIP Trunk o Out Bond Proxy Server Address for SIP Trunk o Register Expiry Timer for SIP Trunk o Transport Protocol for SIP Trunk o DTMF Mode for SIP Trunk 61 o Enable Vocoder for SIP Trunk o Preferred Vocoder for SIP Trunk

15. CLI Based Routing o Set CLI Based Routing Table 62 o Clear CLI Based Routing Table o CLI Based Day / Night Landing (Enable / Disable)

16. MSN Based Routing

o Assign MSN Table to Junction 63 o Program MSN Number Length o Assign MSN No. to Port o Clear MSN No. for Port No. 64 o Clear MSN No. Table o Clear Pilot Number 65 o Program Pilot Number o MSN Day / Night landing (Enable / Disable) 66 o Program MSN CLI Display Number

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17. GSM CARD INTERFACE

o Setting Base Station 67 o MIC Gain Setting o SPEAKER Gain Setting o SIDE TONE Setting o PRI Channel Allocation o IMEI number display selection 68

o GSM Version Compatibility Flag

o Programmable call proceed timeout for GSM

o Programmable Deliver timeout for GSM

18. GSM PRI Extension with MSN Compatibility o Set MSN Number Length to PRI 69 o Set MSN Junction to PRI Extension o Assign PRI Extension to MSN Table o Clear MSN Table o Clear assigned MSN Junction to PRI Extension

19. RESTRICTED & DENIED TABLE PROGRAMMING

o Restricted Table Programming 70 o Clear Restricted Table o Denied Table Programming 71 o Clear Denied Table

20. ABBREVIATED DIALING

o Abbreviated Table Programming 72 o Assign Departmental Abbreviated Table to Extension o Clear Abbreviated Tables 73 o Extended Abbreviated Number Programming (With ARM Split Ver. 0.4+ onwards only) o Clear Extended Abbreviated Number 74

21. METER SETTING & MISCELANEOUS

o Program Bill Start Time 75 o Initialize Bill Parameters o Program Call type o Program Call Record Serial Number 76

22. BILLING & SETTING COST TABLES

o Program PRPC Table 77 o Program Call Cost Table o Program STD/ISD Codes 78 o Program PRPC for Centrex Lines

23. BUDGETING

o Program FIX Budget 79 o Program Enhanced Budget o Clear Budget ( Only thro’ Hyper )

24. CLOSED USER GROUP

o Assign CUG Number to Extension 80 o CUG Call Enable (allow calling) o CUG Call Disable (disallow calling) 81

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25. VOICE MAIL INTEGRATION

o Program Voicemail Port 82 o Program Voicemail Mode

26. SYNApps PC Console application

o Agent Interface Mode 83 o Reset Agent’s login Password

27. PROGRAMMING FOR THE ADMINISTRATOR

o Set Ring Repetition Pattern 84 o Program CTI/ HMS INTEGRATION/ SYNApps Application Ver. 1.8 onwards o Dial Plan (Not applicable for ARM Split CPU Ver. 1.1 onwards) 85 o CLI DUMMY DIGITS o CLI RING SETTING ( Before/After First Ring) 86 o Time-out for External Forwarded Call o Auto Attendant Ring Time-out o Time-out for JUN-JUN transferred Call 87 o COM1/COM2 Selection ( Only thro’ Telephone ) (Not applicable from Ver. 1.8 onwards) o ‘Transfered Call’ Recall Time Selection

o Waiting Tone & Transfer to OPR MSG during Auto Attendant 88 o Waiting Timeout during ATT after MSG o Programmable Billed Extension

o Set Dynamic STD Lock Timeout 89

o Set Dynamic CoS

o Programmmable Auto Callback on No Reply

28. PROGRAMMING FOR THE ADMINISTRATOR ( CONFIDENTIAL )

o Create Backup 90

o Recover Backup o Create Master Backup o Recover Master Backup o Change Program PW o Set Printer Password 91

29. PROGRAMMING FOR PRI Trace

o Printing L2 < - > L4 Packets 92 o Printing L1 < - > L2 Packets o Printing L2 status o PRI Trace o GSM Trace

30. HOTEL VERSION COMMANDS

o Floor-wise Room Service 93 o Single Digit Access for Hotel Rooms o Room to Room Barring 94 o Check-In o Check-out 95 o Temporary Check-in Check-out

o Dial Tone Message for Hotel Rooms

o Music Before Dial Tone Message (Not applicable for Office Version) 96

o Room to Room Calling - Groupwise

o Removal of Extension from Group

o Hotel Bill entry

o Room to room calling - Global 97

o Hotel Name Programming

o Clear Floor-wise Room Service Extensions

o Clear Single Digit Access codes

31. Miscellaneous Programming Through Hyper Terminal

o Setting Name of an Extension (Not Applicable for 256P NEOS) 98

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o Clear Extension Name o Change Login Password for Hyper Terminal

► REMOTE PROGRAMMING

► Default Data 99

► Print Commands Through Hyper Terminal 109

► Quick Reference Guide 110

► ANNEXURE – FEATURE CODE 120

► ANNEXURE – DIAL CODE 121

► Port Details – Slotwise 122

► Connection details of cables used with NEOS 123

► PRI Status Indications 124

► Software Details

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PREINSTALLATION REQUISITES & PROGRAMMING NEEDS :

While programming the system for the first time set the DIP switch (SW1) on the CPU as follows

SW1-1 SW1-2 PURPOSE

OFF ON Load default

ON ON Boot from RAM

OFF OFF Boot from Flash RAM child card

ON OFF No Function

While powering up the system for the first time keep SW1-1 OFF and SW1-2 ON. After the

system boots put SW1-1 ON. The cards details as inserted will be loaded in the RAM.

SW1-3 VERSION

ON HOTEL VERSION

OFF OFFICE VERSION

For your convenience the Syntel NEOS has been designed such that it is programmable via SLT, Key

Phone as well as Hyper Terminal. The codes for programming via SLT & KTS are the same. The only

additional advantage of programming via KTS is that one gets to view the codes on the LCD as they

are fed into the system and is thus able to recognize & rectify any mistake that occurs while keying in

the codes.

Programming through Telephone:

By default, the extension numbers 200,201 & 202 have been enabled for system programming. In case

the CPU is set for Hotel version then only extension 202 is enabled for programming by default. The

user may connect an SLT or a KTS on either of these to initiate the programming for the system.

However, it is also possible to enable more than one extension via the given codes for the

Programming Function. Programming can take place through one phone at a time.

The programming through telephone has certain mandatory fields which will be repeated for all codes.

These are as given below:

Program Code Prefix:: ##6699 ++ PPaasssswwoorrdd

Program Code Suffix: **

Please Note: The default password of the system is 1234. Also, it is not necessary to enter the prefix &

suffix for each program code. One can also do continuous programming by entering ‘#69 + Password”

once, followed a program code and sequence and then “*” on completion of the same followed by the

next program code and sequence. “ #69 + Password + Program Code 1 + * + Program Code 2….+ * +

Program Code n + * +* Programming through Hyper Terminal:

To program the NEOS through the hyper terminal, the COM1 port of NEOS has to be connected to the

serial port of the computer. Please verify the COM port settings to be as stated below :

Baud 9600

Stop bits 1

Data bits 8

Parity None

After executing ‘Hyper Terminal’ application; press ‘esc’ key to Login. Enter the password (the default password is “syntel”) and then press the ‘enter’ key.

Subject to

presence of

PGBK

flash card

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There are basically three sets of commands, namely:

Display – Used to observe the set parameters for a particular feature

Set – Used to program/set the parameters for a particular extension/CO/system

Clear – Used to delete the parameters set for a particular feature

‘Display Help’ listes all the possible ‘Display Commands’. For getting the help for how to use he display

command, enter d <CMD> h

‘Set H’ listes all the available programmable commands which are possible through hyper terminal.

‘set <CMD> h’ displays the programmer the syntax of the specific ‘set’ command.

Similar for ‘Clear’ command as well.

For ARM Split CPU there exists two Dip switches. The significance of the same are as follow :

SW1_1 SW1_2 Significance

OFF ON Boot from default

ON ON Boot from RAM

OFF OFF Boot from Flash RAM

ON OFF Not Applicable

* - Subject to presence of PGBK child card

SWITCH Position Significance

SW3_1 OFF 16 Slot Configuration w/o onboard PRI

ON 8 Slot configuration with onboard PRI (if present)

SW3_2 OFF PRI Master Selection

ON PRI Slave Selection

SW3_3 OFF (E1) 2 Digit Numbering Scheme upto 58 Ext.

ON (PRI) 3 Digit / 4 Digit Numbering scheme (subject to SW1_4)

SW3_4 Not Used

NOTE : In case of 256P ARM CPU & ARM Split CPU never change the Flash Prog. Stub to ON except during Version upgradation

SW1_3 Significance

OFF Office Version

ON Hotel Version

SW1_4

OFF 3 Digit Ext. No.

ON 4 Digit Ext. No.

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1. CLASS OF SERVICE PROGRAMMING:

a. Enable/Disable Features for CoS Tables

Function: To enable or disable a certain set of characteristic features while predefining the Class of

Service (CoS) tables to be allotted to individual employees/Extension depending on the access rights

as defined by the company/EPABX Owner.

Code: #69 + PW + 000 + CoS Tb (01–32) + * + XX (00–14; 25-35) + Func (0–1) + *

Func: 0 – Disable XX: 00 – Listening in ( Only one Ext. can be listened-in at a time) /

1 – Enable Monitor Call ( Preferably use KTS at the place to be monitored)

01 – Barge-in with Tone ( Only one Ext. can be listened-in at a time)

02 – Barge-in Protect

03 – Three party Conference

04 – Do Not Disturb (Internal / External)

05 – Junction Transfer Allow

06 – Call Forward Protect

07 – Second Junction Call (Requires when 3 P Conf. is amongst 2 JUN)

08 – Only Global Abbreviated Numbers (Subject to CoS)

09 – Emergency Abbreviated Numbers

10 – Internal Call Forwarding

11 – Caller Line Identification

12 – Allow CLI Restriction ( Only intercom CLI can be restricted)

13 – Override CLI Restriction

14 – DND Override

25 – Executive Ring NOT APPLICABLE FOR 256P

26 – External Call Forwarding# NOT APPLICABLE FOR 256P

27 – JUN – JUN Transfer

28 – DTMF/Pulse Phone

29 – Dial Tone Message

30 – Parallel Mobile Extension# NOT APPLICABLE FOR 256P

31 – DOSA

32 – MSN Call Queue

33 – MSN No Reply

34 – Call Queue for Analog JUN

35 – Enblock dialing Applicable only for Split CPU 0.3 & ARM

CPU 0.7, Combo 1.1, 256P 2.0 onwards

#69 + PW + 000 + CoS Tb (01–32) + * + XX (15–24) + Func + *

15 – Day & Night Class of Service (Func = 0 – 4 & Func= 0 – 4 )

16 – Restricted Table Allocation (Func = 1 – 8 / 0 /9 )

17 – Denied Table Allocation (Func = 1 – 8/ 0 / 9)

18 – Class of Service after Budget Exhaustion (Func = 0 – 4)

19 – Time Limit Local (Func = 00 – 99)

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20 – Time limit STD ( Func = 00 – 99)

21 – Bill group ( Func = 0 – 4)

22 - Hook Flash Time ( Func = 3 – 9)

23 – Prompt Language ( Func = 0 – 2)

24 – LCR Type ( Func = 0 – 2 )

# -

Requires incoming call to be on PRI only.

Allied Programs: None. Default Value: Refer page – 70. Display Command : > d cl a15. Day/Night CoS

Function: To allot the dialing rights during the day mode as well as the night mode for a

specific CoS Table.

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 15+ Day Fun (0–4) + Night Fun (0–4) + *

Day/Night Fun: 0 – Intercom 1 – Local

2 – Local with Mobiles 7x, 8x, 9x 3 – STD

4 – ISD

Example: To set the outdialing rights of CoS Table 19 as ISD in the day mode and intercom in the

night mode, the codes are as follows:

Tel. Code: #69 + PW + 000 + 19 + * + 15 + 4 + 0 + *

H.T. Code: set class 19 15 40

Allied Program : 013, 017 & 018..

Default Value : Local for Class 06, ISD for Class 01.

a16. Allotting Restricted Table

Function: To allot a particular Restricted Table or finite no. of Restricted tables (i.e. table containing the

numbers that the user is permitted to dial out irrespective of his CoS) as applicable to a specific CoS

Table from a choice of 8 such tables available in the system

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 16 + Table (1–8 / 0 / 9 ) + *

Please Note: 0 indicates no restricted table is assigned whereas 1 to 8 represents each of the

individual 8 Restricted Tables respectively containing 10 Nos. each of 8 digit max. OR 9 to assign all

restricted tables viz. 1 thro’ 8.

Example: To allot restricted table number 4 to CoS Table 9, the codes will be as follows:

Tel. Code: #69 + PW + 000 + 09 + * + 16 + 4 + *

H.T. Code: set class 09 16 4

Allied Program : 121 & 122.

Default Value : No Restricted table allocated to either of Classes. ( Refer Page 72 ).

Display command : > d Drtbl

set class <clsno:1-32><clscode><limit>[For clscode & limit use help: >d CLSH]

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a17. Allotting Denied Table:

Function: To allot a particular Denied Table or finite no. of denied tables (i.e. table containing the

numbers that the user is not permitted to dial out irrespective of his CoS) as applicable to a specific

CoS Table from a choice of 8 such tables available in the system

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 17 + Table (1–8/ 0 / 9 ) + *

Please Note: 0 indicates no denied table is assigned whereas 1 to 8 represents each of the individual

8 Denied Tables respectively containing 10 Nos. each of 8 digits max. OR 9 to assign all denied table

viz. 1 thro’ 8.

Allied Program : 123 & 124.

Default Value : No Denied table allocated to either of Classes. ( Refer Page 73 )

Display command : > d Drtbl

NOTE: It is not recommended to allocate vacant Restricted/Denied Table to Class unnecessarily.

a18. Allotting CoS after Budget Exhaustion

Function: To define the applicable CoS in terms of outdialing rights for each CoS Table in event of the

defined user budget being exhausted

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 18 + Func (0–4) + *

Func: 0 – Intercom 1 – Local

2 – Local with Mobiles ( 7x, 8x, 9x). 3 – STD

4 – ISD

Example: To set the outdialing rights to only local calls – after budget exhaustion – for CoS Table 30,

the codes are as follows:

Tel. Code: #69 + PW + 000 + 30 + * + 18 + 1

H.T. Code: set class 30 18 1

Allied Programs : 088

Default Value : 0 i.e. Intercom for all the classes.

Display Command : d cl

A19. Allotting Time Limit for Local Calls

Function: To define the Time Limit applicable for each CoS Table for all outgoing local calls

made by the users, wherein after the set time lapses the call is automatically cutoff

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 19 + XX + *

XX: 00 – No Time Limit

01 – Cutoff in 1 minute

02 – Cutoff in 2 minutes

:: :::::::::::::::::::::::::::

99 – Cutoff in 99 minutes

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Example: To set the STD time limit for CoS Table 3 as 5 minutes, the codes are as follows.

Tel. Code: #69 + PW + 000 + 03 + * + 20 + 05 + *

H.T. Code: set class 03 20 05

Please note that no warning tone is fed before call disconnection.

Only Local Landline calls are covered under this category.

Allied Program : None

Default Value : No Local Time Limit for either of Classes.

a20. Allotting Time Limit for STD Calls

Function: To define the Time Limit applicable for each CoS Table for all outgoing STD/ISD/95 calls

made by the users, wherein after the set time lapses the call is automatically cutoff

Code: #69 + PW + 000 + CoS Tb (01–32) + * + 20 + XX + *

XX: 00 – No Time Limit

01 – Cutoff in 1 minute

02 – Cutoff in 2 minutes

:: :::::::::::::::::::::::::

99 – Cutoff in 99 minutes

Local Mobile calls alongwith STD landline & STD mobile are covered under this category.

Allied Program : None

Default Value : No STD Time Limit for either of Classes.

a21. Allotting Bill Group

Function : To define different billing category for each CoS Table for all Outgoing Calls

Code : #69 + PW + 000 + CoS Tb (01–32) + * + 21 + X + *

X : Bill Group No. – 0-4

Example: To set the Charge Type 3 for CoS Table 25, the codes are as follows:

Tel. Code: #69 + PW + 000 + 25 + * + 21 + 3 + *

H.T. Code: set class 25 21 3

Please note that this is possible for Office Version as well as for Hotel Version.

Allied Program : 151.

Default Value : 0 for all Classes.

a22. Setting Hook Flash Time

Function : To define hook flash time for Extensions.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 22 + Ext. Hook-flash digit + *

Ext. Hook-flash Digit : Digit (3-9) * 100 millisec.

Eg. 3 = 300 ms., 6 = 600 ms., 9 = 900 msec. Etc.

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Example: To set the hook flash timing to 400 mille secs for CoS Table 12, the codes are as follows:

Tel. Code: #69 + PW + 000 + 12 + * + 22 + 4 + *

H.T. Code: set class 12 22 4

Allied Program : None

Default Value : 700 mSec. for all Classes.

a23. Setting Prompt Language

Function : To set language ( English/Hindi) for user voice-prompts

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 23 + Digit (0 – 2) + *

Digit : 0 – English 1 – Hindi 2 – No Prompts.

Example: To set the language for internal voice prompts as Hindi for CoS Table 5, the codes are as

follows:

Tel. Code: #69 + PW + 000 + 05 + * + 23 + 1 + *

H.T. Code: set class 05 23 1

Allied Program : None

Default Value : 0 i.e. English for all Classes.

a24. Setting LCR Type

Function : To set LCR type for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 24 + Digit + *

Digit : 0 = No LCR; 1 = LCR with Override 2 = Only LCR

Example: To set no LCR (type 0) for CoS Table 1, the codes are as follows:

Tel. Code: #69 + PW + 000 + 01 + * + 24 + 0 + *

H.T. Code: set class 01 24 0

Allied Program : 072, 157.

Default Value : 0, i.e. No LCR for all Classes.

a25. Setting Executive Ring NOT APPLICABLE FOR 256P and ARM 256 CPU

Function : To set Executive Ring for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 25 + Digit + *

Digit : 0 = Normal Ring; 1 = Executive Ring

Allied Program : None

Default Value : 0, i.e. Normal ring for all Classes.

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a26. Setting External Call Forward NOT APPLICABLE FOR 256P

Function : To enable External Call forwarding feature for extension. For external calls to get

forwarded it is mandatory that I/C call has to be on PRI Line. It is not recommended to use analog

JUN for this feature.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 26 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : 000 – 27. User Features #510 & #511.

Default Value : 0.

a27. Setting JUN-JUN Transfer Rights

Function : To set unsupervised conference rights or JUN – JUN transfer rights for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 27 + Digit + *

Digit : 0 = Diable; 1 = Enable

Allied Program : None

Default Value : 0.

a28. Setting DTMF/Pulse Dialing for Extension

Function : To set dialing type for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 28 + Digit + *

Digit : 0 = Tone; 1 = Pulse

Allied Program : None

Default Value : 0, i.e. Tone Instruments for all Classes.

a29. Setting Dial Tone Message for Extension

Function : To set dial tone message for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 29 + Digit + * Digit : 0 = Off; 1 = On

Allied Program : None

Default Value : 0.

a30. Setting Mobile Parallel Ring for Extension NOT APPLICABLE FOR 256P

Function : To set Mobile Parallel ring for extension. This feature would redirect intercom calls as well to

predefined No. set. For external calls to be forwarded it is mandatory that I/C call has to be on PRI Line.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 30 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : 000-26, 000-27. Feature Code #511 & #512.

Default Value : 0.

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a31. Setting DOSA for Extension

Function : To set DOSA feature for extension. This feature facilitates the user to use facility of his/her

extension by calling PBX (PRI Line) to make O/G call from PBX lines.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 31 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0.

a32. Setting MSN Call Queue for Extension

Function : If this feature is enabled, call landing on the same MSN No. while it is busy would get

queued and would be offered to the extension immediately after it gets free. During the time Extension

user would keep on getting camp on warning tone..

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 32 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : 000 – 34

Default Value : 0.

a33. Setting MSN No Reply condition for Extension

Function : If call landing onto MSN No. is unanswered, does not get forwarded to OPR or pilot Number

landing extension/Hunt Group.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 33 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : None .

Default Value : 0.

a34. Setting Call Queue of Analog JUN call for Extension

Function : If disabled, the call transferred to a busy extension would not camp on the extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 34 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0.

NOTE : For disabling MSN Call Queue, feature 32 & 34 both must be disabled.

a35. Setting JUN dialing in Enblock mode or Overlap mode for Ext. APPLICABLE FOR ARM Split 0.3

& ARM CPU Ver. 0.7 onwards

Function : To set dialing on JUN line in Enblock (store & dial Mode) or Overlap dialing mode

(conventional) for extension.

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 35 + Digit + *

Digit : 0 = Disable; 1 = Enable

Allied Program : None.

Default Value : 0 (Overlap Dialing).

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b. COPY CLASS

Function: To replicate the features of one predefined class so as to create a new one exactly the same

and then make a few minor changes instead of reprogramming the entire CoS table again

Code: #69 + PW + 001 + Source Class + Destination Class + *

To copy/recover default class settings :

Example: To copy the feature properties of CoS Table 4 into CoS Table 22, the codes are as follows:

Tel. Code: #69 + PW + 001 + 04 + 22 + *

H.T. Code: set copycls 04 22

Allied Program : 000

Default Value : None.

c. ASSIGN CoS TABLE to EXTENSION

Function: To assign one of the predefined CoS Tables to an extension suitable to the user’s position in

the organization

Code: #69 + PW + 002 + Ext. No. + CoS Table Number + *

Example: To assign the CoS Table 13 to extension 226, the codes are as follows:

Tel. Code: #69 + PW + 002 + 226 + 13 + *

H.T. Code: set asscls 226 13

Allied Program : 000, 001

Default Value : Class 01 for KTS (200 & 201) & Ext. 202.

Class 06 for rest all Extensions.

Display Command : > d E

set copycls<classno:Source class><classno:Destination class>

set asscls <extno> <classno:1 to 32>

set copydcls <destclass> <default(1:Top/2:Senior/3:Middle/4:Junior/5:Service/6:Common)>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 18

2. SYSTEM SETTINGS

a. RTC Time Set

Function: To set the time in the EPABX’s internal RTC as per the organization’s clock or frame of

reference

Code: #69 + PW + 011 + HH + MM + *

HH – Hours in 24 hr format MM – Minutes

Example: If the time to be set is 1.38 pm, then the code for the same will be as follows.

Tel. Code: #69 + PW + 011 + 13 + 38 + *

H.T. code: set time 1338

Allied Program : None

Default Value : None. User code #6135 to verify the time set.

b. RTC Date Set

Function: To set the date and Day of Week in the EPABX’s internal RTC as per the organization’s

frame of reference

Code: #69 + PW + 012 + DD + MM + YY + DOW + *

DD – Date MM – Month YY – Year DoW – Day of the Week ( 1- Mon.,….7-Sun)

Example: If the date & day of week to be set is 7/10/06 & Saturday, then the code for the same will be

as follows.

Tel. Code: #69 + PW + 012 + 07 + 10 + 06 + 6 + *

H.T. Code: set date 07 10 06 6

Allied Program : None

Default Value : None

c. Office Time Set

Function: To set the regular office timings for each day of the week in the EPABX so as to enable the

system to switch from day mode to night mode in accordance with the same

Code: #69 + PW + 013 + DOW + HH1 + MM1 + HH2 + MM2 + *

DOW – Day of the Week ( 1- Mon.,….7-Sun)

HH1 & MM1 – Start Time in Hours & Minutes

HH2 & MM2 – End Time in Hours & Minutes

set time <HHMM> ( HH: Hours,MM:Minutes)

set date <DD><MM><YY><DayOfWeek:1=Mon .. 7=Sun>

set OFFICETime <DayOfWeek:1=Mon..7=Sun 8=Mon to Sat> <start HHMM > <end HHMM >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 19

Example: If the start time of the office is 9.30 am and the end time is 6.00 pm for say Tuesday, then the

code for the same will be as follows.

Tel. Code: #69 + PW + 013 + 2 + 09 + 30 + 18 + 00 + *

H.T. Code: set officetime 2 0930 1800

Allied Program : 017

Default Value : None. ( Refer Page 83 ).

Display Command : >d OFFT

d. Clear Office Time

Function: To erase the office timings set for the entire week using a single command in event of a

change in the same

Code: #69 + PW + 014 + 0 + *

Allied Program : 013.

Default Value : None

e. Mode – Auto / Manual

Function: To set the day to night changeover mode & vice versa to be operated either manually or

automatically as per the organization’s requirement

Code: #69 + PW + 017 + Func (1 – 2) + *

Func: 1 – Manual 2 – Automatic

Example: To set the day-night changeover to manual mode, the codes will be as follows:

Tel. Code: #69 + PW + 017 + 1 + *

H.T. Code: set mode 1

Allied Program : 013

Default Value : Manual. (Refer page 83 )

Display Command : > d SYSM

f. Manual Changeover

Function: To change the system from day to night mode, and vice versa, manually, provided that the

system is operational in Manual Mode. Note that during Auto Mode if Sys. Mode is changed manually,

Auto Mode needs to be redefined.

Code: #69 + PW + 018 + Func (1 – 2) + *

Func: 1 – Night Mode 2 – Day Mode

clear officetime

set mode <digit:1= Manual 2=Auto >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 20

Example: To change the system from night to day mode, the codes will be as follows:

Tel. Code: #69 + PW + 018 + 2 + *

H.T. Code: set daynight 2

Allied Program : 013, 017.

Default Value : Day Mode. (Refer page 83 )

Display Command : > d SYSM

g. Add Card

Function : To add new card in an operational system.

Code: #69 + PW + 019 + Slot No. (01-16) + Card Code Type (01-19) + *

Card Code Name C. Code Name

01 EXT8 12 BRI8

02 EXT4JUN4/JUN4 14 JLC 2x NOT APPLICABLE FOR 128 P

03 E1JUN MASTER 15 SLT16 - Plain

04 E1 JUN SLAVE 16 JLC 4x8 APPLICABLE ONLY WITH COMBO & SPLIT CPU

05 PRI JUN MASTER 17 GSM 4P APPLICABLE ONLY WITH ARM CPU

06 PRI JUN SLAVE 18 VOIP SIP TRUNK APPLICABLE ONLY WITH ARM SPLIT CPU Ver 0.5 +

07 DuSlic / SLT16-Dx 19 VOIP TIE JUN APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.1 +

08 JUN4/JUN8 20 VOIP SIP EXTENSION APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.7 +

09 KTS8 21

10 BRI4-KTS4 22 KTS 8P 2WIRE APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.6 +

11 KTS4-BRI4

Card need not be present when while executing above program.

Also “Reset” button needs to be pressed once after command execution with the card present.

While executing this program for 128P CPU slot nos. should be programmed as 1 through 7.

NOTE1 : Future Provision. Currently not in use.

NOTE2 : Now not in use.

Example: To add a EXT16 (16 port Extension Card ) to the slot 4 of the system, the codes will be as

follows:

Tel. Code: #69 + PW + 019 + 04 + 07 *

H.T. Code: set cardadd 04 07

Allied Program : 020, 021.

Default Value : Cards configured at the time of First Booting. ( Refer Page 83 )

Display command : > d C

set cardadd<slot_no:01-16><card_type:01-17>

set daynight<digit:1=Night 2=Day>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 21

h. Delete Card

Function : To remove an existing card in an operational system to replace it with other type of card or

remove the same permanently .

Code: #69 + PW + 020 + Slot No. (01-16) + *

“Reset” button needs to be pressed once after command execution.

Example: To delete the card in slot 3 of the system – irrespective of the type – the codes will be as

follows:

Tel. Code: #69 + PW + 020 + 3 + *

H.T. Code: clear card 3

Allied Program : None

Default Value : None

Display command : > d C

k. Add Port / Assign Ext. No. to Port FNP

Function : It is required to assign Extension numbers if an Extension card is added. JUN numbers need

not to be assigned.

Code: # 69 + PW + 021 + Port No (001-256) + * + Ext. No. + *

Example: To set port number 32 as extension 229, the code will be as follows:

Tel. Code: #69 + PW + 021 + 032 + 229 + *

H.T. Code: set portadd 32 229

It should be noted that JUN ports need not be defined. The get assigned by the system itself.

Allied Program : 019.

Default Value : Ext. No. is not assigned to any of the port added newly. ( Refer Page 84 )

Display command : > d E User code #6136 to verify the Extension Number configured.while

#6138 to verify port number of the extension.

With Ver. 1.1 onwards it is necessary to assign JUN no. to JUN port for JUN card added.

l. Assign Program Access Level to Ext.

Code: # 69 + PW + 022 + Ext. No. + Prog. Access Level (0 / 3) + *

Example: To assign full programming access to extension 223, the programming codes will be as

follows:

Tel. Code: #69 + PW + 022 + 223 + 3 + *

H.T. Code: set extpacc 223 3

Allied Program : None

clear card<slot_no:01-16>

set portadd <port no:1-256> <ext no>

set extpacc <ext no> <program access level: 0 / 3>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 22

Default Value : Ext. 200, 201 & 202 are set for Full Programming Access. Rest all are denied for

programming. However at a time, only one Extension can originate programming. In case of Hotel

Version, initially it’s possible to program only from Ext. 202. If room to room barring for Ext. 200 & 201 is

deactivated, programming can be availed from the said ext. as well.

Display command : > d E

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 23

3. FLEXIBLE NUMNERING SCHEME

a. Clear Dial Code

Function : Considering the above constraint that if the digit required to be assigned to a port as dial code is already been assigned to either feature Dial Code or station Dial code, the same needs to be cleared off Tel. Code #69 + PW + Prg.code 094 + Dial Code Port No. / 999 + *

b. It should be noted that Invalid ports are reserved and cannot be cleared. 999 would clear all dial ports except KTS ports and default OPR port i.e. very first analog Ext.

Example : To clear dial code for Hunt Groups so as to release digit 6 for assigning to other desired

feature code, the programming codes would be as follows:

Tel code : # 69 + PW + 094 + 276 + * + 277 + * + ……. + 285 + *

Hyper Code : clear dialc 276

clear dialc 277

clear dialc 278

: : :

clear dialc 285

Allied Program : 092

Default Value : None.

Display command : > d DIALCode

b. Program Dial Code

Function : This program enables the programmer to define desired numbers to Ext./ JUN / Hunt

Group Numbers according to the selected dial plan.

Tel. Code : # 69 + PW + 092 + Dial Code Port No <000-258, 276-285> + Dial Code <x-xxxxx> Please note that if the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001 through 160. 161 & 162 being KTS ports. Ports for Hunt Groups viz 276 – 285 remain constant. Example : To program hunt group in series 1 replacing digit 6 i.e. 681 as 181….690 as 190, the programming codes would be as follows: Tel. Code : # 69 + PW + 092 + 276 + 181 + * + 277 + 182 + …….+285 + 190 + * Hyper Code : set dialc 276 181 set dialc 277 182 : : : : set dialc 285 190 Allied Program : 094

Default Value : Refer Annex..

Display command : > d DIALCode

clear DIALCode <Port No/999>

set dialcode < port no> < Dial Code>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 24

c. Restore Default Dial Code

Function : This program enables the programmer to recover the default settings of Dial Code which have been enabled at the time of first booting.

Tel. Code #69 +PW + 096 + 1234 + *

d. Clear Feature Code

Function : Considering the rules for redefining the feature code it might need to clear the already existing feature codes if conflicting with the desired ones, it needs to clear such ports first. Program for doing the same is as follow : Tel. Code : #69 + PW + Prg.code 095 + Feature Code Port No./999 + *

Note that Feature code at port No. 003 and 056 i.e. System Programming & Redial cannot be altered. 999 used to clear the all feature codes in one go, but would not reset port No. 003 & 056. Example : To clear STD JUN access code ‘8’ so as to make digit ‘8’ available for defing as other feature code or for extension numbering scheme, the programming code would be as follows : Tel. Code : # 69 + PW + 095 + 055 + * Hyper Code : clear featc 055

Allied Program : 094

Default Value : Enabled.

Display command : > d FEATCode

e. Program Feature Code

Function : It is possible to redefine the various features codes applicable at during the DIAL Phase. Program for doing so is as follows :

f. Tel. Code :. #69+1234 + 093 + Feature Code port no.(xxx) + Dial code<x-xxxxx>+ *

Example : To set STD JUN access code as 5, the programming code would be as follows :

Tel. code : # 69 + PW + 093 + 055 + 5 + *

Hyper code : set featc 055 5

Allied Program : 095

Default Value : Refer Annex..

Display command : > d FEATCode

set dialdef <1234>

clear FEATCode < Feature Port No /999>

set featcode <feature port no> <Dial code>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 25

g. Recover Default Feature Code

Function : This program enables the programmer to recover the default settings of Dial Code which have been enabled at the time of first booting.

Tel. Code #69 +PW + 097 + 1234 + *

set featdef <1234>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 26

4. Extension Programming

a. Enable/Disable Extension

Function: To activate/deactivate a particular extension port for regular functioning

Code: #69+ PW + 031+ Ext. No. + Func (0 – 1) + *

Func: 0 – Disable 1 – Enable

Example: To enable extension 229 for day to day use, the codes will be as follows:

Tel. Code: #69 + PW + 031 + 229 + 1 + *

H.T. Code: set enext 229 1

Allied Program : None

Default Value : Enabled.

Display command : > d E

b. Set Operator Number

Function: To define a particular extension as the Operator. It is recommended that an Ext. which is

member of a Hunt Group that has been defined as Landing Ext. should not be defined as Operator.

Code: #69 + PW + 032 + <Ext. No./ Hunt Group> + * ( 999 to cancel)

Example: To define extension number 249 as the Operator Extension, the codes will be as follows:

Tel. Code: #69 + PW + 032 + 249 + *

H.T. Code: set oprext 249

To remove Operator from the system use 999 as ‘Ext. No.’

Allied Program : 064, 058.

Default Value : Ext. 202 is default OPR.

Display command : > d SYSM

Note : A Hunt Group if defined as Operator, does not get camp-on if all extensions within the Hunt

Group are busy. However can be enabled for using Program 058. If KTS is one of the member, KTS

can not avail OPERATOR FEATURES on KTS.

c. Flexible Number Programming - FNP

Function: To customize the extension numbering scheme as per the user’s requirement

Code: #69 + PW + 033 + Old Ext. No. + * + New Ext. No. + *

New No. can be in the range 000-999., however it is recommended not to use 000-050 being

reserved for JUN access codes. Further in ‘9’ series, Ext. No. 900, 910 & 999 will not be allowed.

set enext <ext no> <digit:1=Enable 0=Disable>

set oprext <ext no/Hunt Group(681-690)>

set flex<extno_old><extno_new>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 27

Example: To redefine extension number 236 as 680, the codes will be as follows:

Tel. Code: #69 + PW + 033 + 236 + * + 680 + *

H.T. Code: set flex 236 680

Allied Program : 047.

Default Value : 200 onwards up to no. of Ext. configured.

Display command : > d C User code #6136 to verify the Extension Number configured.

d. Fax Extension

Function: To define the extension/s as fax extension/s (max. 4) to enable the functioning of Auto Fax

Detection. It is necessary to define landing of the JUN as Auto Attendant.

Code: #69 + PW + 035 +Ext.No.1+ * +Ext.No.2+ * +Ext.No.3+ * +Ext.No.4+ * ( 999 to cancel)

Example: To set extension numbers 226, 239, 252, 291 as the four fax extensions, the codes will be as

follows:

Tel. Code: #69 + PW + 035 + 226 + * + 239 + * + 252 + * + 291 + *

H.T. Code: set faxext 226 239 252 291

Allied Program : 065 / 116.

Default Value : None

Display command : > d SYSM

e. Reset Extension Password

Function : To reset user password of an extension and set it as ‘1234’. It should be noted that

Password for Ext. assigned/programmed after card addition needs to be resetted mandatorily.

Code: #69 + PW + 036 + Ext. No. + *

Example: To reset the Password for Extension 241, the codes will be as follows:

Tel. Code: #69 + PW + 036 + 241 + *

H.T. Code: set resetexpw 241

Allied Program : None

Default Value : 1234 only for the entensions enabled at first Booting..

Display Command : None

f. Add Extension to Pickup Group

Function: To add a particular extension to a pickup group wherein that extension is thus enabled to

pickup (answer) any other extension ringing within that group. By default no pickup group exists.

Hence call pick-up feature would not function unless Pick-up groups are programmed.

It is suggested / recommended to enter KTS Ext. & Ext. 202 (default) at the end of the Pickup

group if part of the Pickup group.

Code: #69 + PW + 037 + Ext. No. 1 + * + Ext. No. 2 + * +……….

set faxext<extno><extno><extno><extno> (999 to clear all fax ext)

set resetexpw <extno>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 28

Example: To create a group of extension 223, 249, 262 & 251, the codes will be as follows:

Tel. Code: #69 + PW + 037 + 223 + * + 249 + * + 262 + * + 251+ *

H.T.Code: set pickgrp 223 249

set pickgrp 223 262

set pickgrp 223 251

Allied Program : 038, 039

Default Value : No Pickup group exist.

Display command : > d PICK

g. Delete Extension from Pickup Group

Function: To delete a particular extension from an existing Pickup Group so that it is barred from

answering calls landing at any extension within that group using global call pickup feature.

Code: #69 + PW + 038 + Ext. No. + *

Example: With reference to the earlier example, to remove extension 262 from the Pickup Group

defined earlier, the codes will be as follows:

Tel. Code: #69 + PW + 038 + 262 + *

H.T. Code: clear pickext 262

Allied Program : 037

Default Value : None.

h. Delete Pickup Group

Function: To erase the existence of a Pickup Group altogether in event of restructuring or

reorganization within the company

Code: #69 + PW + 039 + Ext. No. + *

Please Note: Here any extension number from the said group can be entered which would release all

the Ext. contained with specified pickup group.

Example: With reference to the earlier example, to delete that particular group, the codes will be as

follows:

Tel. Code: #69 + PW + 039 + 249 + *

H.T. Code: clear pickgrp 249

Here, instead of 249, one can specify 223, 262 or 251 also.

Allied Program : 037, 038

Default Value : None

set PICKgrp<head ext><member ext>

clear pickext<extno>

clear pickgrp<extno>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 29

i. Secretary Extension - FNP

Function: To define a particular extension as Secretary of another extension number, wherein the

former automatically gets the advantages assigned to a secretary. This is applicable only in case of

billing. i.e. Bill for the call originated by Secretary & then transferred to Boss would be charged to

Boss’s account (Ext.). Facilities for Boss’s Ext. does not get transferred to Secretary’s Ext. nor

calls for Boss’s Ext. get transferred automatically to Secretary’s Ext.

Code: #69 + PW + 154 + Boss Ext. No. + * + Secretary Ext. No. + *

Secretary ext no : valid Ext. Number as per numbering scheme (999 to cancel secretary ext )

Example: If the Boss’s extension number is 224 and his secretary’s is 229, then to set the latter as the

secretary extension, the codes are as follows:

Tel. Code: #69 + PW + 224 + * + 229 + *

H.T. Code: set secretary 224 229

Please note that one Extension can be assigned as secretary of multiple extensions.

Allied Program : 151, 152, 153.

Default Value : None. ( Refer Page 84)

Display command : > d E

j. Hotline Number Programming

Function: To define all the numbers to be stored in the system as Hotlines for ease in assignment to

any extension at any point of time

Code: #69 + PW + 040 + Hotline (01 – 16) + * + Number + *

Hotline 1 to 16 – Internal reference numbering for defined numbers

Number – The actual number (internal or external) to be defined as Hotline including Jun

Access Code. Selective Seizure code starting with #, in case of specific JUN line.

Example:

To set extension 229 as hotline to be referred to internally as 4

Tel. Code: #69 + PW + 040 + 04 + * + 229 + *

H.T. Code: set hotline 4 229

To set local P&T number 26876120 as hotline to be referred to internally as 9

Tel. Code: #69 + PW + 040 + 09 + * + 026876120 + *

H.T. Code: set hotline 9 026876120

To set an STD mobile number 9822500032 as hotline to be referred to internally as 2

Tel. Code: #69 + PW + 040 + 02 + * + 009822500032 + *

H.T. Code: set hotline 2 009822500032

To set an STD P&T number (say in Mumbai) 26876120 as hotline to be referred to internally as 10

Tel. Code: #69 + PW + 040 + 10 + * + 002226876120 + *

set secretary <boss extno> <secretary extno>

set hotline <hotlineno:1-16> <digits>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 30

H.T. Code: set hotline 10 002226876120

Allied Program : 041 & 042

Default Value : None

Display command : > d HOT

k. Assign Hotline to Extension

Function: To assign one of the numbers set by the previous code as Hotline for a particular extension.

(Func. not used. Hence ‘don’t care’)

Code: #69 + PW + 041 + Ext. No. + Hotline (01 – 16) + Type (0 – 1) + 1 + *

Type: 0 – Immediate 1 – Delayed

Example: To assign the internal reference number 5 as an immediate hotline for extension 235, the

codes will be as follows:

Tel. Code: #69 + PW + 041 + 235 + 05 + 0 + 0 + *

H.T. Code: set exthotline 235 05 0 0

Allied Program : 040. User code #602 for Delayed Hotline.

Default Value : None ( Refer page 84).

Display command : > d E

l. Clear Hotline

Function: To clear the Hotline set for a particular Ext., whether it be for delayed or for immediate access

Code: #69 + PW + 042 + Ext. No. + *

Example: To clear the hotline set in the previous example, the code will be as follows:

Tel. Code: #69 + PW + 042 + 235 + *

Please note that the hyper terminal command clears all hotlines set for different extensions,

irrespective of the type. However, the hotline can also be cleared selectively by using the telephone

command.

Allied Program : 041.

Default Value : None

set exthotline<extno><hotlineno:01-16><digit:1=Del 0=Imm)>< 1= Dummy Entry>

clear hotline

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 31

m. Assign Junction Group to Extension

Function : Junction groups set using Program 073 can be allocated using this command. One

Extension can have only one group.

Code : #69 + PW + 075 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + ….

By default, all Extensions are programmed for JUN Group No.. 1

Example : To group extensions 229, 304 & 510 say belonging to sales department as Junction Access

Group No. 3, the codes will be as follows :

Tel. Code : # 69 + PW + 075 + 03 + * + 229 + * + 304 + * + 510 + *

H. T. codes : set assjungrp 229 3

set assjungrp 304 3

set assjungrp 510 3

Allied Program : 073 & 074.

Default Value : 01.

Display command : > d E

m. Assign Secondary Junction Group to Extension

Function : Junction grouping set using Program 073 can be allocated as Secondary Junction group

wherein in case all the Junctions of the JUN group allocated using Prog. 073, are busy, Junctions

program using this program would get offered to the extension.

Tel. Code : #69 + PW + 098 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + ….

By default, none of the Extensions are assigned with secondary JUN group.

Allied Program : 073 & 075.

Default Value : None

Display command : >d secj

n. Clear Secondary Junction Group to Extension

Function : This program features to clear the secondary JUN Group assigned to an extension. This

would restrict extension to access junctions only from the primary JUN Group assigned using Prog.

073.

Tel. Code : #69 + PW + 100 + ExtNo + *

Allied Program : 073 & 098.

Default Value : None

Display command : d SECJ

set assjgrp <groupno:1-16> <extno>

This feature can no be programmed through Hyper Terminal

This feature can no be programmed through Hyper Terminal

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5. Analog Junction Programming

( JUN No. = 000-127 Selective Junction; JUN No. = 999 can be used to program all Junctions using

a single Command. JUN = 999 is not allowed for Prog. 083 and 067 )

a. Enable/Disable Junction

Function: To activate/deactivate a particular junction port for regular functioning

Code: #69 + PW + 061 + JUN No. + Func (0 – 1) + * + ……

Func: 0 – Disable

1 – Enable

Example: To enable junction number 003 & 004 to start functioning, the codes will be as follows:

Tel. Code: #69 + PW + 061 + 003 + 1 + * + 004 + 1 + *

H.T. Code: set junen 003 1

set junen 004 1

Allied Program : None

Default Value : Enabled

Display command : > d C

b. Junction’s Operating Direction

Function: To define whether the junction is meant to be only incoming or incoming & outgoing in terms

of operation

Code: #69 + PW + 062 + JUN No. + Direction (1 – 2) + * + …….

Direction: 1 – Only Incoming

2 – Both Ways

Example: To define junction number 010 as only incoming, the codes will be as follows:

Tel. Code: #69 + PW + 062 + 010 + 1 + *

H.T. Code: set jundir 010 1

Allied Program : 061

Default Value : Bothways. ( Refer Page 84)

Display command : > d J

c. Junction Type

Function : To define the various characteristics of the junction line like the signal type, type of metering,

type of CLI, etc

set junen <junno> <digit:0=Disable 1=Enable>

set jundir<junno><digit:1=I/C 2=Both>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 33

Code: #69 + PW + 063 + JUN No.+ Signal Type (1 – 2) + Category (1 – 2) + Meter (1 – 4) +

CLIP (1 – 2) + * + ……

Signal Type Category Meter CLIP

1 – Pulse 1 – Local 1 – None 1 – None

2 – DTMF 2 – STD 2 – Reversal 2 – DTMF

4 – 16 KHz (Additional H/W required)

Example: To set the junction number 012 for DTMF dialing, with only local facility (as defined from the

P&T exchange side), no metering and DTMF CLI, the codes will be as follows:

Tel. Code: #69 + PW + 063 + 012 + 2 + 1 + 1 + 2 + *

H.T. Code: For ‘Signal Type’ & ‘Category’ >> set ajsigtyp 012 2 1

For ‘Meter’ & ‘CLIP’ >> set ajmtrclip 012 1 2

Allied Program : None

Default Value : Analog Lines : DTMF/STD/Meter Type - None/CLI-None

Display command : > d J

NOTE : After programming CLI Type as DTMF, it is necessary to make an I/C & O/G call before it starts

displaying the CLI of Incoming JUN Call.

Please note that if Reversal option is selected, unless reversal is received by the system for an

O/G call the same does not get logged into call buffer.

d. Hunt Group Programming

Function: To define the call landing sequence so as to ensure that no incoming call is missed from any

of the junction lines in event of the first extension being busy or not answered.

Hunt group programmed can be referred to as 681,682…690 / 690 respectively.(As applicable)

For 128P CPU, with maximum 5 Extensions per hunt group (15 Nos) whereas No. of Hunt Groups

for 256P CPU & Combo CPU and others are 10 each with 15 Exts. as member Ext.

However their No. can be changed using Flex. No. Program. ( Prog. 033)

Code: #69 + PW + 064 + Group No. (01 – 10) + Type (1 – 3) + Staircase (1 – 2) + *

Ext. No. 1 + * + Ext. No. 2 + * + Ext. No. 3 + * + ……

Type: 1 – Simultaneous Staircase: 1 – On

2 – Immediate on Busy 2 – Off

3 – Delayed on Busy

Example: To define the extensions 225, 227, 231, 245 & 250 as one Hunt Group (numbered as 3) with

staircase on and hunting to happen immediately on Busy, the code will be as follows:

Tel. Code: #69 + PW + 064 + 03 + 2 + 1 + * + 225 + * + 227 + * + 231 + * + 245 + * + 250 + *

H.T. Code: set huntgrp 3 2 1 225 227 231 245 250

Allied Program : 065, 116.

set ajsigtype<jun no><type:1=pulse 2=dtmf><catagory:1=local 2=std> set ajmtrclip<jun><mtr1:none/2:rev/3:12K/4:16K/5:aoc><clip1:none/2:dtmf>

set huntgrp<grpno:1- 10/15 > <type:1=sim2=busyIm3=BusyDl> <stcase:1=on2=off><ext:max15>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 34

Default Value : None

Display command : > d HUNTGR

Note : Operator Extension if a part of Hunt Group, should be made normal Ext. to achieve progressive

call hunting on an Hunt Group.

e. Junction Landing Extension - FNP

Function: To define the landing extension for the incoming calls on each of the junction lines in the day

mode as well as the night mode

Code: #69 + PW + 065 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + …….

Day Ext. No. / Night Ext. No. = Specific Ext. No./Hunt Group(681-690/695)/ATT(910)

Ext. No. = 681…690 indicates Hunt Groups 01 to 10

Example: To define junction 002 to land on extension 220 in the day mode and the Auto Attendant in

the night mode.

Tel. Code: #69 + PW + 065 + 002 + * + 220 + * + 910 + *

H.T. Code: set jlanding 002 220 910

Allied Program : 064, 067

Default Value : 202 – 202.

Display command : > d J

f. Hunt Time

Function: To define the time limit (in secs) for which – on event of an external incoming call landing at

an extension – the call should ring before being passed on to the next extension as defined in the Hunt

Group

Code: #69 + PW + 066 + Time (06 – 60) + *

Example: To set the hunt time as 9 seconds, the codes will be as follows:

Tel. Code: #69 + PW + 066 + 09 + *

H.T. Code: set hunttime 9

Allied Program : None

Default Value : 15 Sec.

Display command : N. A.

g. Attendant Fail Landing

Function: To define the Time zone based landing extension in event of the Auto Attendant being busy

or failing to accept the call. User has the choice to disconnect the call after playing ATT Message if

landing extension is set as ‘999’.

Code:

#69 + PW + 067 + JUN No. + * + Z1 Ext + * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + *

set jlanding <junno> <Dayno> <Nightno> [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690/ 695]

set hunttime<time:6-60 sec>

set failland <junno> <Z1extno> <Z2ext> <Z3ext> <Z4ext>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 35

Example: To set the landing extension for junction 001 as 220, in event of the Auto Attendant being

busy or failing to answer the call, the codes will be as follows:

Tel. Code: #69 + PW + 067 + 001 + * + 220 + * +220 + * + 220 + * + 220 + *

H.T. Code: set failland 001 220 220 220 220

Allied Program : 065 & 116, 081.

Default Value : None.

Display command : > d Failland.

NOTE : It should be noted that it ATT Fail landing is defined as an Ext., only one call remains queued if

the said Ext. is busy at time of landing the call.

h. Assign Private Junction Line - FNP

Function: To allot a specific junction line for exclusive use of an extension. However the user still

reserves the right to access other Junction line subject to Junction Grouping programmed. When the

line is defined as Private Line, it’s cacelled from Group 1/ whichever group it lies in.

Code: #69 + PW + 068 + Ext. No. + * + JUN No. + *

Example: To define junction number 011 as a private junction for extension 426, the codes will be as

follows:

Tel. Code: #69 + PW + 068 + * + 426 + * + 011 + *

H.T. Code: set junpvt 426 011

Allied Program : 069.

Default Value : None.

Display command : > d E

i. Delete Private Junction Line

Function: To withdraw the exclusive use of a particular junction line by a single user. Note that

canceling PVT line would not bring back the JUN in default JUN group.

Code: #69 + PW + 069 + Ext. No. + *

Example: To clear the exclusive junction line set for extension 426, the codes will be as follows:

Tel. Code: #69 + PW + 069 + 426 + *

H.T. Code: clear junpvt 426

Allied Program : 068, 073.

Default Value : None

set junpvt <extno> <junno>

clear junpvt <extno>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 36

j. Service Provider Selection for # Centrex Dialing

Function : This program allows user to select service Provider (AirTel / Reliance) for Centrex dialing

using # as access code.

Code : #69 + PW + 055 + Func( 0 – 1 ) + * (Func = 1 – Reliance / = 0 - AirTel )

Allied Program :.078

Default Value : None.

Display command : d SYSM.

k. Program Dummy Dial Tone for Analog Junctions

Function: To provide dummy Dial Tone for analg lines. This is not applicable for PRI lines.

Code: #69 + PW + 056 + Digit (0 – OFF ; 1 – ON ) + *

Allied Program : None

Default Value : 0.

Display command : > d SYSM

l. Call Forward of Hunt Group

Function : This feature facilitaes forwarding of a Hunt Group to another Hunt Group or an

Extension. NOT APPLICABLE FOR 256 PCPU

Code : #69+PW+057+Huntgrp(01-10)+FwdType(0-2)+CallType(1-4)+ Ext/Hunt(681-690) / 999+*

999 to clear all entries

Example : To forward only DID calls landing on Hunt Group No 02 to an Extension 251 while all Ext.

within that group are Busy, the codes will be as follows :

Tel. Code : # 69 + PW + 057 + 02 + 1 + 3 + 251 + *

H. T. codes : set fwdhunt 2 1 3 251

Allied Program : 073 & 074.

Default Value : 01. ( Refer Page 7 )

Display command : > d fwdhunt

Note : Usuful in Voice Mail Integration.

set fwdhunt <Huntgrp:1-10><FwdType:0-UN 1-BUSY 2-NR><CallType:1-4><Ext/Hunt/999>" 999 to clear all entries

set servprov <Digit 0/1>

Set DUMMYdt <Digit : 0 – OFF / 1 – ON >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 37

m. Call Wait on Hunt Group

Function : This feature facilitaes enabling / disabling call waiting feature onto member

extensions of an hunt group. Code : #69 + PW +058 + Digit (0-Disable / 1 – Enable) + *

Note : Useful for JUN landing defined on Hunt Group & need call camp-on while busy

n. Program JUN Grouping

Function : To group JUN lines into various 16 groups. One Junction can appear in multiple groups.

However Junction line if defined as Private, gets deleted from all the JUN Groups and remains

inaccessible until it is assigned to any group.

Code : #69 + PW + 073 + Group No.(01 - 16) + * + JUN No + * + JUN No + * ……………

Note : JUN No. = 999 puts all JUN in the group.

By default all junctions are contained in group no 01 hence erase all the contents in Group 01

before using the same.

Example : To add junction 003 , 005 & 019 to Group 2, the codes will be as follows :

Tel. Code : # 69 + PW + 073 + 02 + * + 003 + * + 005 + * + 019 + *

H. T. Code : set jungrp 2 003

set jungrp 2 005

set jungrp 2 019

Allied Program : 074,075.

Default Value : 01.

Display command : > d JUNGR

o. Clear Junction from JUN Group

Function : To release one or multiple junctions programmed in a group using Program 073.

Code : #69 + PW + 074 + Group No.(01 - 16) + * + JUN No + * + JUN No + * +…………

Note : JUN = 999 would release all Junctions from the specified group.

Example : To remove junction 003 from group 2 ( as assigned earlier), the codes will be as follows:

Tel. code ; # 69 + PW + 02 + * + 003 + *

H.T. Code : clear jungrp 2 003

Allied Program : 073.

Default Value : None

set jungrp <groupno:1-16><junno> (junno=999 will add all juns to group)

clear jungrp <groupno:1-16> <junno> (junno=999 clears entire group)

This feature can not be programmed through Hyper Terminal

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 38

p. Program Leased Line

Function : To remove the JUN line from ‘0’ or ‘8’ access. The line defined as leased line needs to be

accessed by selective seizure only.

Code : #69 + PW + 076 + JUN No. + Func( 0 – 1 ) + * (Func = 1 - Enable / = 0 - Disable )

Example : To set jun 003 as leased line, the codes will be as follow :

Tel. Code : # 69 + PW + 076 + 003 + 1 + *

H. T. Code : set jlease 003 1

Allied Program : 000 – 15.

Default Value : None.

Display command : >d JUNGR.

q. Program Centrex Line

Function : For dialing numbers outside Centrex environment user need to dial ‘0’ to access the P&T

line and make calls with outside world. For this purpose, user need to be assigned higher CoS than it’s

needed to dial the required number. If the line is defined as Centrex then the additional ‘0’ dialed after

accessing the line is absorbed and the digits are outpulsed on to P&T line.

Code : #69 + PW + 078 + JUN No. + Func( 0 – 1 ) + * (Func = 1 - Enable / = 0 - Disable )

Allied Program : 000 – 15, 164

Default Value : None.

Display command : > d J.

r. Program Hunt group Landing Pattern –

Available with ARM Split CPU Ver. 0.3 & ARM CPU Ver. 0.7 Combo CPU Ver. 1.1 while 256PCPU

Ver. 2.0 onwards

Function : For availing landing with in the huntgroup as Sequential or round robbin. If round robbin

option is selected, the I/C call landing on the specific Hunt Group would land on the next extension of

which the earlier call has landed, inspite of the prior extensions being free. Whereas the option

sequenctial would make the call land on the initial extensions. In this case the later extensions would

receive call only if all extensions prior to the extension are busy.

Code : #69 + PW + 217 + <Huntgrp no. 01-10>+<digit:0=Sequential/1=Round robbin> +*

Allied Program : 000 – 15, 164

Allied Program : 064, 065, 116

Default Value : None.

Display command : > d J.

set JLEASE<JUN No.> + <Digit 1/2>

set CENTREX<JUN No.> <Digit 0/1>

Set huntland <huntgrp no 01-10> <digit:0=sequential/1=Round robbin>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 39

s. STD/ Local Junction Access Transparancy –

Available with ARM Split CPU Ver. 1.0 onwards

Function : In the existing NEOS versions, 0 dialing can access not only JUN lines defined as Local but

the lines defined as STD while all Local lines are busy. However this new feature enables the

programmer to restrict the user to access only those JUN lines defined as Local by dialing 0. By default

dialing 0 would access STD defined lines when all Local defined lines are busy.

Code : #69 + PW + 109 + Digit < 0 – OFF / 1 – ON > +*

Allied Program : 063, 000

Default Value : ON i.e. allowed to access STD lines by 0, while Local Lines are busy..

Display command : > d J.

t. Programmable Paging Junction

Available with ARM Split CPU Ver. 1.1 onwards

Function : This program facilitates the user to define the Junction connected with a Paging unit for

Paging facilty. By programming the JUN as Paging Junction,

Code : #69 + PW + 600 + JUN No. + *

Allied Program : None

Default Value : No paging JUN Exists.

Display command : > d Sysm.

u. Clear Paging Junction

Available with ARM Split CPU Ver. 1.1 onwards

Code : #69 + PW + 601 + JUN No. + *

Allied Program : 601

Default Value : N.A.

Display command : > d sysm.

set allowstd <Digit:1=on/ 0=off>

set pagejun <JUN No.>

clear pagejun < JUN No.>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 40

6. CoS PREFIX TABLE PROGRAMMING

a. CoS Prefix Table

Function: To set minimum & maximum number of digits of a telephone number that can be dialed-out

for a particular class of service based on the starting digits called prefix.

Code: #69 + PW + 088 + CoS Prefix digit + * + CoS + Min Digits + Max Digits + * ( Max 4 digits) ( 0-4) ( 03 – 23) ( 03 – 23)

Example : To set the number of digits starting with 95 to minimum and maximum as 10 for

the class of service as 2, do the following – Tel. Code : # 69 + PW + 088 + 95 + * + 2 + 10 + 10 + * H. T. Code : set cosprefix 95 2 10 10

Allied Program : 089.

Default Value :

Sr. No. CoS Prefix Class of Service Min. Digits Max. Digits Purpose

01 0 3 03 11 STD Calling

02 00 4 10 16 ISD Calling

03 92 2 10 10 TATA Indicom Mobile

04 93 2 10 10 Reliance Mobile

05 94 2 10 10 BSNL Mobile.

06 95 2 12 12 Mobile

07 97 2 10 10 Mobile

08 98 2 10 10 Mobile

09 99 2 10 10 Mobile

10 90 2 10 10 Mobile

11 91 2 10 10 Mobile

12 96 2 10 10 Mobile

13 88 2 10 10 Mobile

14 80 2 10 10 Mobile

15 1 1 03 11 Toll Free No.

16 8 2 03 10 Mobiles in Series 8

17 7 2 03 10 Mobiles in series 7

18

19

20

21

22

23

24

25

26

27

set cosprefix <prefix:max 4 dig> <cos:1-4> <mindig:1-23> <maxdig:1-23>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 41

28

29

30

Display command : > d COSP

b. Initialize default CoS Prefix Table

Function: To load the default CoS Prefix table as indicated above.

Code: #69 + PW + 089 + 1234 + *

Allied Program : 088

Default Value : Refer program 088.

With Old veriosns there was a space for defining only 15 such CoS prefixes out of which 11-12

are default and can not be replaced. They can only be modified. Hence once all 15 entries are

fulfilled, system won’t accept further entries.

For this purpose it’s advised to reset all the entries and program only first digits such as 7,8,9 &

1 with required Min & Max digits.

clear COSPrefix

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 42

7. LCR – Least Cost Routing PROGRAMMING

a. Junction Service Provider

Function: Programming the service provider from whom the line is received.

Useful for LCR and billing of the lines are taken from more than one service provider.

E.g. BSNL, Reliance etc. Please note that Service Provider 0 will not be considered for LCR at all.

Code: #69 + PW + 072 + Service Provider ( 0 - 5)+ * + JUN No. + * + JUN No. + …

Example: To set junction numbers 001 & 002 as service provider 1 (say BSNL), the codes will be as

follows:

Tel. Code: #69 + PW + 072 + 1 + * + 001 + * + 002+ *

H.T. Code: set junserv 1 001

set junserv 1 002

Allied Program : 157, 000-24.

Default Value : 0.

Display command : > d J

Note : SP= 0 should not be used in LCR since it represents default service Provider.

b. Set LCR Prefix

Function: To set which service provider is to be chosen on the user dialing a particular prefix digit.

Code: #69 + PW+ 157 + Entry No.( 01 - 25 ) + Prefix (00, 1 - XXXXX)+ * + localSP1 + STD SP1 +

localSP2 + STD SP2 [SP: 1-5] + *.

Example: For choosing BSNL (set as service provider 1) as 1st choice and Reliance (set as service

provider 2) as 2nd

choice for LCR for a local Reliance landline number (starting with 3), and Reliance

as 1st choice and BSNL as 2

nd choice for LCR for a STD Reliance landline number (starting with 3), the

codes will be as follows:

Tel. Code: #69 + PW + 157 + 03 + 1 + 2 + 2 + 1 + *

H.T. Code: set lcrpr 3 1 2 2 1

Allied Program : 072 & 000-24.

Default Value : None.

Display Command : > d LCRPR

Note : Code Sr. No. should be contiguous i.e. 01-25 without gap.

set junserv<service provider no:0-5><junno>

Set LCRPr<entryno><prefix0-XXXXX><localSP1><STD SP1><localSP2><STD SP2> [SP:1-5]

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 43

c. Clear LCR Prefix

Function: To clear off the LCR Prefix table programmed through Program Code 157.

Code : #69 + PW + 160 + LCR Prefix (01-25 / 99 – for all ) + *

Code: #69 + PW + 160 + Entry No. (01-25 or 99 for all ) + *

Allied Program : 157.

Default Value : None.

d. Set LCR code Table

Function: In case of a new STD code arising other than the existing STD codes present, the choice of

Service Provider can be set using this program.

Code: #69 + PW + 158 + Code Srl. No. + Sp Choice 1 + SP Choice 2 + LCR Code + *

Code Srl. No. : 01 to 10 ( 50 Incase of ARM Split CPU Ver. 0.4 onwards)

SP Choice1 / SP Choice 2 : 1 – 5

LCR Code : Max . 7 digits.

Example: To set the first additional LCR Code as Port Blair (0319) with BSNL (set as service provider

1) as the 1st choice for routing and Airtel (set as service provider 3) the 2

nd choice for routing.

Tel. Code: #69 + PW + 158 + 01 + 1 + 3 + 319 + *

H.T. Code: set lcrcode 1 319 1 3

Allied Program : None

Default Value : None.

Display Command : d LCRC

e. Clear LCR Code

Function: To delete the information entered using program code 158.

Code: #69 + PW + 159 + Srl. No. + *

Srl. No. = 01 – 50 To clear code at particular Srl. No.

= 99 To clear entire code table.

Example: To delete the code set at position 1 via the previous code (as shown in the previous

example, codes will be as follows:

Tel. Code: #69 + PW + 159 + 01 + *

H.T. Code: clear lcrcode 1

Allied Program : 158.

Default Value : None.

Display Command : d LCRC

set lcrcode<code srlno:1-5><code:max 7 digits><SP CH1><SP CH2>[SP:0-5]

clear lcrcode<srlno:1-10 or 99 for all>

Clear LCRPR < entry no. 1-25 or 99 for all >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 44

f. Program Centrex Table

Function : Program defines centrex numbers that would get dialedout from the system using LCR.

Code : #69 + PW + 165 + Entry (01-15) + Centrex Len. (1-6) + Serv. Prov. (1-5) + Modify Flag (0-1) + * + Digit/s (1-99) + * Entry : Sr. no. of Centrex Digit plan. Centrex Len. : Length of Centrex Number Serv. Prov. : Service Provider through which Centrex dialing is desired. Modify Flag : Flag indicating whether the Tel. No. dialed needs modification before it’s actually being dialed out on desired JUN.

Digit : Starting one or two digits of Centrex Number.

Allied Program :. None

Default Value : None.

Display command : d CNTRXT

g. Clear Centrex Table

Function : Clears the Centrex Number table using program 165.

Code : #69 + PW + 166 + Entry (01-15/99) + *

Allied Program : 165

Default Value : None.

Display command : d CNTRXT

h. Program Modify Number Table

Function : This program defines whether the Telephone Number dialed shoud be modified before being

actually dialed out on specific Service Provider.

Code : #69 + PW + 167 + Serv. Prov. (1-5) + Strip digit Len (1-6) + Add Digits (0-99999) + * Strip Digit Len. : No. of digits to be eliminated from the dialed no. before being dialed out. ( 0 – No Elimination; 9 – Eliminate all)

Add digits : digits to be attached to the no. before being dialed out.

Allied Program : None.

Default Value : None.

Display command : d MODIFYT

i. Clear Modify Number Table

Function : Clears all entries made using Prog. 167.

Code : #69 + PW + 168 + Serv Prov. (1-5) + *

Allied Program : 167.

Default Value : None.

Display command : d MODIFYT.

This feature can not be programmed using Hypr Terminal

This feature can not be programmed using Hypr Terminal

This feature can not be programmed using Hypr Terminal

This feature can not be programmed using Hypr Terminal

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 45

8. Auto Attendant Message Programming

a. Message Time Zone Programming

Function: To set the time zones (max 4) for each day of the week so that the Auto Attendant plays the

appropriate Voice Messages during the organization’s working & non-working hours.

Code: #69 + PW + 081 + DOW (1 – 7) + Z1 Start (XXXX) + Z2 Start (XXXX) + Z3 Start (XXXX) + Z4

Start (XXXX) + *

Please Note: XXXX is the start time for each zone to be represented in a 24 Hours format

Example:

1. To set the 4 time zones for Tuesday to start at 9.30am, 12pm, 4pm & 6pm, the code will be as

follows:

Tel. Code: #69 + PW + 081 + 2 + 0930 + 1200 + 1600 + 1800 + *

2. To set the 4 time zones for Sunday to start at 5.00am, 5.01am, 5.02am & 5.03am (explained above),

the code will be as follows:

Tel. Code: #69 + PW + 081 + 2 + 0500 + 0501 + 0502 + 0503 + *

Please note that in event of the same message to be played, the time zones still have to be set with

the decided message for all four time slots.

Allied Program : 082,083,084 & 067.

Default Value : None.

Display Command :

Note that same Time Zone Programming would be referred to for Time Zone based Auto

Attendent Fail Landing for 128P NEOS CPU, ARM & ARM Split CPU.

b. Welcome Message Table Programming

Function: To allot which messages are to be played during the various time zones by creating 9 such

combinations in a table form that can be directly allotted individually to the various junction lines

Code: #69 + PW + 082 + Tb. No. (1– 9) + * + Z1 Msg (1-8) + Z2 Msg + Z3 Msg + Z4 Msg + *

Please Note: The applicable message number for the 4 time zones for each table is decided as per the

programming done while recording the voice messages as shown in the program code number 5 [d]

Example: To store message number 2, 4, 7 & 8 in message table number 5 for the time zones 2, 1, 3 &

4 respectively, the code will be as given below.

Tel. Code: #69 + PW + 082 + 5 + 4 + 2 + 7 + 8 + *

Allied Program : 081.

Default Value : None

set tzones<dow:1-7> <Z1> <Z2> <Z3> <Z4> [Z1-Z4:Zone Start time HHMM]

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 46

c. Assign Message Table to Junction

Function: To assign a particular message table (as programmed using code 7 [b]) individually to each

junction line. Note that Message No. 8 if used as Dial Tone message, can not be used for ATT.

Code: #69 + PW + 083 + JUN No. + Tb. No. (0 – 8) + *. 0 – Assign default message

1 – 8 : Assign specific Message

Example: To assign message table 5 to junction 003, the code will be as follows:

Tel. Code: #69 + PW + 083 + 003 + 5 + *

Allied Program : 081, 082.

Default Value : None.

d. Record Auto Attendant Messages/ Music of User’s Choice

Function: To record 4 different messages (1 – 4 ) of 16 Sec. each while 3 different messages ( 5 – 7 )

of 8 Sec. each to be used in various combinations in the programmable time zone tables (refer 5[b])

that are allotted to the junction lines. The same code can also be used to record music of the user’s

choice for a maximum duration of 64 sec..

MSG 08 would be of 32 Sec. and can be played as Dial Tone Message for Rooms / Extensions using

respective programming.

Code: #69 + PW + 084 + Msg No. (01 – 08) + * + Record Msg

#69 + PW + 084 + Msg No. ( 09 ) + * + Record Music

Example: To record the message ‘Good Morning. Please dial the desired extension number or wait for

assistance.’ as message number 1 in the system, the code will be as follows:

Tel. Code: #69 + PW + 084 + 01 + *

After dialing this code, the programmer/artist should speak the sentence - as given above/as per

requirement - in the receiver of the telephone instrument used for recording only after hearing the beep.

Disconnect to stop recording. The recording will automatically stop with the message time limit is over.

Do not disconnect before the initial beep is heard Aas the message can not be recorded again till the

system is reset.

Allied Program : 081, 082, 083 ,028, 307 & 000-29.

Default Value : None.

e. Play Recorded Auto Attendant Messages

Function: To playback messages recorded using program code 5[d] to verify fidelity as well as quality

Code: #69 + PW + 085 + Msg. No. (01 – 09) + *

Example: To check the message number 5 recorded in the system via program V.d., the code will be

as follows:

Tel. Code: #69 + PW + 085 + 05 + *

Allied Program : 084

Default Value : None

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 47

f. Erase Auto Attendant Messages

Function: To erase all manually recorded messages from the system

Code: #69 + PW + 086 + 1234 + * Here 1234 is fixed and has no relevance with Prog PW.

Allied Program : 084.

Default Value : None.

Note : This command would all the messages in one go.

g. Assign User Recorded Music as Music on Hold

Function : To enable / activate Music recorded by User as Music on Hold for the system.

Code : #69 + PW + 028 + day music (0/1) + night music (0/1) + *

0 - System Default music , 1 - User programmed music

Example: To set the User Programmed Music option for Day Mode and the Default Company set

Music option for the Night Mode, the codes will be as follows:

Tel. Code: #69 + PW + 028 + 1 + 0 + *

H.T. Code: set music 1 0

Allied Program : 084.

Default Value : None.

h. Select Language for Auto Attendant Voice Prompts

Function : To select language for Default Welcome message on Junction line for Auto Attendant.

Code : #69 + PW + 029 + Digit + *

Digit : 0 – English 1 – Hindi 2 – Only DID Tone.

Example: To set the Auto Attendant to play the Voice Guidance prompts in Hindi, the code will be as

give below:

Tel. Code: #69 + PW + 029 + 1 + *

H.T. Code: Not Available

Allied Program : 065 / 116.

Default Value : 0.

NOTE : Display command is not available for commands 082 thro’ 086. ( Section 7)

set music<digit:0-1><digit:0-1>

set vglang<digit:0-2>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 48

9. E1 Junction Programming

a. E1 Channel Setting

Function: To define how many channels will operate as incoming and how many will operate as

outgoing from the available number of channels subscribed for in the E1 along with the sequence of line

seizure.

Code: #69 + PW + 101 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Direction (1 – 2) + * +..

Direction: 1 – Ascending

2 – Descending

Example: To set the channels of E1 line installed in Slot 2 (with a JLCC card in Slot 1) with a total of

14 channels as outgoing to be accessed in the ascending order, the codes will be as follows:

Tel. Code: #69 + PW + 101 + 004 + 30 + 14 + 1 + *

H.T. Code: set eoglim 004 30 14 1

Allied Program : None.

Default Value : 30- 30.

Display command : > d J

b. E1 Parameter Setting

Function: To define the various parameters of the E1 Line like Signal Type, Operating mode, Category,

etc

Code: #69 + PW + 102 + JUN No. + Signal Type (1 – 3) + Master/Slave (1 – 2) +

Category (1 – 2) + * + …

Signal Type Master/Slave Category

1 – Pulse 1 – Slave 1 – Local

2 – DTMF 2 – Master 2 – STD

3 – R2MFC

Example: To set the E1 parameters on junction 004 as DTMF type in master mode and STD

enabled, the codes will be as follows:

Tel. Code: #69 + PW + 102 + 004 + 2 + 2 + 2 + *

H.T. Code: set epara 004 2 2 2

Allied Program : None

Default Value : E1GRP/Ans Sig. – Y/STD/R2MF/None

Display command : > d J

set eoglim<junno><Max ch:1-30><Max OG ch:1-30><Hunt Dir:1=asc 2=desc>

set epara<junno><sig:1=pulse2=dtmf3=r2mfc><dgt:1=slave2=mast><cat:1=local2:std>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 49

c. E1 Landing Extension - FNP

Function: To define the landing extension for the incoming calls on each of the junction lines (channels)

in the day mode as well as the night mode

Code: #69 + PW + 103 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + …

Example: To set the landing extension of the E1 line one junction 004 as 910 in the day mode and

the landing hunt group 682 in the night mode, the codes will be as follows:

Tel. Code: #69 + PW + 103 + 004 + 910 + 682 + *

H.T. Code: set eland 004 910 682

Allied Program : None

Default Value : Operator ( Ext. 202)

Display command : > d J

d. Programmable CLI Length for E1 - FNP

Function : Previously, CLI was displayed only when MSN was enabled. Now, this program enables to

achieve the same even if MSN is not programmed. The code for same is :

Tel. Code : #69 + PWD + Prg.code 104 + Jun No. + Cli no. (01 -16)+ *

set eland<junno><Dayno><Nightno>[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]

set ecid <junno> <cli num len:1-16>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 50

10. BRI Junction Programming

a. Channel Setting

Function: To define either one or both the channels to be outgoing only

Code: #69 + PW + 111 + Jun No. + Max Ch (02) + Max OG Ch (00-02) + *

Example: To set both the channels of the BRI line – set on junction 005 – as outgoing, the code will be

as follows:

Tel. Code: #69 + PW + 111 + 005 + 02 + 02 + *

H.T. Code: set brioglim 005 2 2

b. Landing Extension - FNP

Function: To define the extension on which the incoming calls should land within the organization

Code: #69 + PW + 112 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + *

Example: To set the landing extensions of the BRI line – set on junction 005 – as 221 in the day mode

and 335 in the night mode, the codes will be as follows:

Tel. Code: #69 + PW + 112 + 005 + 221 + 335 + *

H.T. Code: set briland 005 221 335

c. BRI Category

Function: To define the extension on which the incoming calls should land within the organization

Code: #69 + PW + 113 + Jun no. + 1- Local / 2 - STD + *

Example : To set BRI line set on Jun 005 as STD type, the codes would be a s follow :

Tel. code : # 69 + PW + 113 + 005 + 2 + *

H.T. Code : set brica 005 2

set brioglim<junno><Max ch:0-2><Max og ch:0-2>

set briland<junno><Dayno><Nightno>[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]

set BRICA<JUN No.><Digit 1/2>

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11. PRI Junction Programming

a. Channel Setting

Function: To define how many channels will operate as outgoing from the available number of channels

subscribed for in the PRI.

Code: #69 + PW + 115 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Channel Selection (0/1) + *

Channel Selection = 0 : Channel decided by Exchange ( Default

= 1 : Channel offered by PABX ( For Huwai PRI Excg. )

Example: To set 20 channels as outgoing for a 30 channel PRI line set on junction 005, the

codes will be as follows:

Tel. Code: #69 + PW + 115 + 005 + 30 + 20 + *

H.T. Code: set prioglim 005 30 20

Allied Program : None

Default Value : 30 – 30; Channel Selection decided by Exchange.

Display command : > d J

b. Landing Extension - FNP

Function: To define the landing extension for the incoming calls on each of the Channels of the PRI line

except for the MSN defined, in the day mode as well as the night mode.

Code: #69 + PW + 116 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + *

Example: To set the landing extension of the PRI line on junction 005 as the Auto Attendant in

the day mode and extension 224 in the night mode, the codes will be as follows:

Tel. Code: #69 + PW + 116 + 005 + * + 910 + * + 224 + *

H.T. Code: set priland 005 910 224

Allied Program : None

Default Value : 202 - 202.

Display command : > d J

set prioglim<junno> <Max ch:0-30> <Max og ch:0-30> <Sel. CH : 0 – Default / 1 – PBX offered>

set priland<junno> <Dayno> <Nightno> [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690]

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 52

c. Define Network Clock Source

Function : In case of two PRIs installed in the same system, this code is used to define the source from

where the PRI clock is to be extracted so as to set the synchronization between the system and the

service provider. The system automatically identifies the primary & secondary clock sources on

inserting the PRI cards. However should the user wish to redefine the same, the given code would be

required.

Code : #69 + PW + 043 + Primary Clock Slot No. (01 –16) + Secondary Clock Slot No. (01 – 16 )+ *

Example : To set the PRI line in slot 15 as primary Network clock source whereas the one in slot 03 as

secondary N/w CLK source, the codes will be as follows :

Tel. Code : # 69 + PW + 043 + 15 + 03 + *

H.T. Code : set nwclk 15 03

Allied Program : None

Default Value : None.

Display command : > d SYSM

d. PRI Category

Function: To define PRI line as Local or STD so that the same can be seized using 0 or 8 respectively.

Code: #69 + PW + 117 + Jun no. + Digit ( 1 – 2 ) + *

Digit : 1 – Local 2 - STD

Example : To set the PRI line set on JUN 005 as STD type, the codes will be as follows :

Tel. Code : # 69 + PW + 117 + 005 + 2 + *

H.T. Code : set prica 005 2

Allied Program : None

Default Value : STD

Display command : > d J

e. Program CRC Parameter

Function: While terminating a PRI line in PABX, it is necessary to match CRC settings of PRI line at

Service Provider with the ones in PABX. In case mismatch exists the PRI line does not get through.

This adjustment is made possible with this program. It is possible to program the same selectively i.e.

a system may have different PRI of varying CRC parameter.

Code: #69 + PW + 169 + <Slot No. 01-16 > + Digit ( 0 – Off / 1 – ON ) + *

Allied Program : None

Default Value : CRC – OFF.

Display command : > d SYSM

Note : This command is applicable with ARM Split CPU Ver. 0.3 , ARM CPU 0.7 onwards &

Combo (Slot No. not required ). For standalone PRI Ver. 0.4 ( C.S. 546B).

set nwclk <slot no:01-16> <slot no:01-16>

set PRICA<JUN No.><Digit 1/2>

SET PRICRC <slot.no>+<0/1> (Default:CRC off )

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 53

f. Calling Party Number Information

Function : In case of GSM PRI provided by the Service Providers, it needs to match settings of PRI

Numbering plan & Type of Number else although the line gets UP, problem is observed during dialing

viz. – either I/C or O/G calling is not possible.

Code : #69 + PW + 216 + <Type of number> + <Numbering Plan>+ *

Allied Program : None

Default Value : Type of num: Subcriber no, Num plan : ISDN/Telephony

Display command : > d SYSM

g. Called Party Number Information

Function : With PRI provided by Vodafone requires to define Type of number and numbering plan for

call party so that for dialing local numbers, area code is not required. The program for the same is as

follows :

Code : #69 + PW + 218 + <Type of number> + <Numbering Plan>+ *

Allied Program : None

Default Value : Type of num: Unknown, Num plan : Unknown

Display command : > d SYSM

TYPE of NUMBER NUMBERING PLAN

1 Unknown 1 Unknown

2 International Number 2 ISDN/Telephony Numbering Plan

3 National Number 3 Data Numbering Plan

4 Network Specific Number 4 Telex Numbering Plan

5 Subscriber Number 5 National Standard Numbering Plan

6 Abbreviated Number 6 Private Numbering Plan

7 Reserved for Extensions

TYPE of NUMBER NUMBERING PLAN

1 Unknown 1 Unknown

2 International Number 2 ISDN/Telephony Numbering Plan

3 National Number 3 Data Numbering Plan

4 Network Specific Number 4 Telex Numbering Plan

5 Subscriber Number 5 National Standard Numbering Plan

6 Abbreviated Number 6 Private Numbering Plan

7 Reserved for Extensions

This feature can not be programmed using Hypr Terminal

This feature can not be programmed using Hypr Terminal

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 54

12. VOIP SIP TRUNKING

A. Programmable Logical Partitioning

Tel. Code : #69+ PW + 091 + 1/0 + *

The status can be viewed using display command “d SYSM.”

set lgclprtn <Digit:0/1>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 55

13 VOIP TIE JUNCTION NETWORKING

A. Tie Route Method

Function : Two or more NEOS exchanges can be interconnected using VOIP TIE JUN. If

numbering scheme of all the exchanges are same, it might create conflict while the call is routed

amongst the PBX. Hence each PBX can be distinguished by a code defined for each PBX. It’s

called as ‘Own PBX Code’. This enables the PBX user’s call to the specific Exchange inspite of

having same Ext. Numbering for interconnected PBXs.

Thus if extension numbers of the interconnected PBX are different then the method of inter-calling

is referred to as EXT. Num. method whereas if Ext. Nos. are same then as described above, the

alling pattern is referred to as PBX Code pattern.

The selection of the same accordingly can be done by the following program.

Tel. Code #69+ PW + 400 + <Method: 1-PBX code /0:Ext.Num > + * (Default Ext. Num)

B. Own PBX Code

Function : As described in the Tie Route method, if Ext. Nos. of interconnected PBXs are same

then each PBX would be assigned as code which indirectly functions as Route Code for the specific

PBX.

While dialing is made referring to this code, the call would be directed to the specified PBX.

Following is the program for defining code for such PBXs.

Tel. Code #69 + PW +401 + Own PBX code(10-99) + * (Default 0)

C. Auto Route Selection

Function : There are 2 possible ways to dial the outgoing call.

a. User can dial TIE access code and then user can dial other PBX Extension number. In this

case ARS mode will be OFF.

b. User can dial only Extension number and PBX can decide whether this is local extension call or

Tie Extension call and route accordingly. In this case, ARS mode will be ON.

Tel. Code #69+ PW + 402 + ARS: 1=On/0: Off + * (Default ON)

D. Tie Digit Timeout

Function : This program defines the time after which the call would get matured / placed on the

specified route. Dialing # after the dialing is over, would immediately route the call to desired

destination. Default value is 100 i.e. 10 Sec.

Tel. Code #69 + PW + 404 + Dig dial timeout <001 (100msec) - 100(10sec) > + *

E. Tie Leading digit / Tie Route Table

Function : This is main part for IP Networking programming. Here user can program leading digits

and destination IP of other PBX. User can program 16 different routes.

As a leading digit, User can program any series of other PBX. For example, if other PBX is having

extension numbers from 200 to 299, User will program leading digit as 2.

User can program maximum 4 Destination IP address for each route entry. Purpose of providing 4

IP addresses is that if first programmed IP Address is not reachable, PBX should dial code using 2nd

set troutmthd <Digit: 1=PBX code/ 0=Ext. numbering>

set pbxcode <code no 10-99>

set tiears <Digit:1=on/ 0=off >

set tiedigtme<time:1-100>

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Destination IP Address and so on. Out of this 4 IP address, user will program 1st Destination IP

address in this command.

Tel. Code #69 + PW + 405 + Sr.no (01-16) + Leading dig (1-4 dig ) + * +1st element (Destination IP 1) +

* + 2nd

element + * + 3rd

element + * + 4th element + *

Default : Blank

F. Add / Strip Digit

Function : In case there is a requirement such that the number dialed by the user needs to be

modified before placing the same onto the Tie No.

Tel. Code #69 +PW + 406 + sr.no (01-16) + Add dig + * + sub dig cnt + *

G. Min – Max Digit / Tie Destination Number Length

Function ; We programmed leading digit in previous command. But, we have not programmed

extension number length of other PBX Extensions. So it is necessary for PBX to know the length of

other PBX Extension number. In this command, user can program Minimum and Maximum length of

other PBX Extension number. Please note that this command is connected with route defined in

previous command. I.e. User must enter route entry number for which this command needs to be

set.Using this command PBX will determine following things:

a. If dialed number is less than minimum digits required to route call, PBX will not route the call.

b. If dialed number is equal to maximum digits required to route call, PBX will immediately route

the call. PBX will not wait for inter digit timeout expiry.

c. If dialed number is greater than minimum digits required but less than maximum digits required

dialing the call, PBX will wait for inter digit timeout expiry and after that PBX will route the call.

Tel. Code #69 +PW + 407 + sr.no(01-16) + Min dig(01-22) + Max dig(01-22) + *

H. Program SIP TIE Card IP Address

Function ; This command will set IP Address of SIP card which is present in PBX system. Here

user must give slot number in which card is inserted. When this command will be entered, this

command will be sent to SIP TIE card present in that slot. After that Programming software will wait

for response. On receiving positive response, programming software will allow to execute next

command. If programming software will not receive response from SIP TIE card in 10 seconds, it

will discard this command and allow executing next command. This is applicable for all commands

in this section except SIP TIE card restart command.

Tel. Code #69 +PW + 410 + slot no + *+ IP Addr <1st element>+* <2nd>+ *+ <3rd> + *+<4th> + *

I. Program SIP TIE Card Netmask

Function :

Tel code : #69 + PW + 411 +slot no + * + Netmask <1st element> + * <2nd>+ * + <3rd> +

*+ <4th> + *

Default 255.255.255.0

set tieroutbl <Sr.no(1-16)> <Leading dig (max 4 dig)> <1st element (Destination

IP 1)> <2nd element> <3rd element> <4th element>

set tieaddsub <Sr.no (1-16)> <add digits (max 4 dig)> <sub digit(0-9) >

set tieminmax <Sr.no (1-16)> <Min dig(1-22) > <Max dig(1 -22)>

set SIPIPaddr <slot no> <1st element> <2nd Element> <3rd Element><4th Element>

set SIPNEtmask < slot no> <1st element> <2nd Element> <3rd

Element> <4th Element>

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J. Program SIP TIE Card Gateway

Function :

Tel. Code #69 + PW + prg.code 412 +slot no + * +Gateway<1st element> +* + <2

nd > + *

+ <3rd

> + *+ <4th > + *

Default 10.25.10.111

K. Program SIP TIE Card debug Level

Function :

Tel code #69 + PW + 413 +slot no + * + <Debug level 0-7> + *

Default 0

L. Load Default Tie Parameters

Function : Tel. Code #69 + PW + 415 + <slot no> + *

M. Restart SIP Tie Card

Function : When all above parameters are configured, it is necessary to restart SIP TIE card.

Above set parameters will be effective only after restarting the card.

Tel. Code #69 + PW + 414+ <slot no> + *

N. Program Alternate destination IPs in Routing Table

Function : As discussed during Tie route table command, User can program up to 4 Destination

IPs. Using this command user can do that. Please note that this command is connected with route

defined in TIE route table command. I.e. User must enter route entry number for which this

command needs to be set.

Tel. Code #69 + PW + 416+ srno(01-16) + IP Add. (02-04) + * + <1st element> + *<2nd>

+ * + <3rd> + *+ <4th> + *

O. Clear Tie Route Table

Function : This program enables the user tp refresh / clear the contents of Tie route table. Tel Code #69 +PW + 409 +sr.no(01-16)/999 + *

P. Programmable Remote IP for SIP Extension Card

Function : Remote IP is required if you want to enable remote SIP extension. SIP

extension is called remote if it runs on internet i .e. On the cloud. This version

set SIPGAteway < slot no> <1st element> <2

nd Element> <3

rdElement> <4

th Element>

set SIPDEbug <solt no > <Debug Level 0-7>

set SIPDEF <Slot no.>

set SIPREStart <Slot no.>

set TIEDEStip <Sr.no 01-16> <IP Add.(2-4)> <1st Element> <2

Nd > <3

rd > <4

th Element>

clear tieroutbl <Sr.no(01-16)/999>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 58

supports SIP remote extensions (E,g, Hard phones/Softphoes/Android Soft phones

on 3G or Leased Line/Wireless Broadband ).

Tel Code ::

#69+PW + Prg.code 418 + slot no+ * +Ip address <1st element + * + 2nd +

* + 3rd + * + 4th >+ *

Default value : 123.063.034.246

Q. Programmable Input Gain for SIP Ext./ Trunk / Tie Card

Function : This program facilitate to adjust incoming speech gain (TX & Rx) in

case of SIP Ext/ . Trunk / Tie Card.

Tel. Code :

#69+PW + Prg.code 419 + slot no+ * + Gain level 1-63(-31dB to +31dB) *

(GainLevel = Gain(dB)+32)

Default value = -18 dB

Display Command : d SIPCRdpara for showing input gain.

In order to set gain, gain level has to be set. To calculate gain level, the formula

shown in command help can be used. Below are some example calculations for

ease of use.

Eg.1: If Desired gain = -12 dB

Gain level = Gain(dB) + 32 -12 +32 = 20

Eg.2: If Desired gain = +30 dB

Gain level = Gain(dB) + 32 30+32 = 62

Display Command : d SIPJUNpara

set SIPRMTip <slot no><Addr:1st element><2nd><3rd><4th>

set sipinpgain <slot no><GainLevel:1(-31dB) to 63 (+31dB) >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 59

14 VOIP TRUNK JUNCTION NETWORKING

Now NEOS has been featured to provide connectivity for SIP Junction. Establish VoIP calling using services provided by …… through LAN (IP). For this one SIP card needs to be installed in both the systems configured as VOIP TRUNK. This enables external calls over IP. The programming required for the same are as follows : Note that since execution of these commands require online response from the SIP Trunk card the programming for these features is possible only through Hyper commands ONLY. A. SIP JUN Enable / Disable

Function : Tel. Code N.A.

Default : Enable

B. Display SIP Trunk Name

Function : SIP Line name can be of alphanumeric type.

Tel. Code N.A.

Default : 111-126 for trunk 01-16.

C. SIP Line ID : SIP line ID of numeric type only.

Function :

Tel. Code N.A.

Default : 111-126 for trunk 01-16.

D. Authentication ID for SIP Line :

Function :

Tel. Code N.A.

Default : 111-126 for trunk 01-16.

E. Authentication Password for SIP Line

Function : Authentication password can be of alphanumeric type.

Tel. Code N.A.

Default : 111-126 for trunk 01-16.

F. SIP Trunk Mode

Function :

Tel. Code N.A.

set sipen <slot no.><Trunk No.01-16><Digit:1-Enable,0-Disable>

Set sipdisp <slot no.><Trunk No.01-16><Name: 01-16 characters>

Set sipid <slot no.><Trunk No.01-16><ID: 01-16 characters>

Set sipathid <slot no.><Trunk No.01-16><ID: 01-16 characters>

Set sipathpw <slot no.><Trunk No.01-16><PW: 01-16 characters>

Set siptmode <slot no.> <Digit: 1-Proxy,0-Peer to Peer>

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Default: Peer to peer mode

G. Proxy Server Address for SIP Line :

Function ;

Tel. Code N.A.

Default: IP address: 10, 25, 10, 111 & Port No: 5060

H. Registration Flag for SIP Line :

Function :

Tel. Code N.A.

Default: Disable

I. Register Server Address for SIP Line :

Function :

Tel Code N.A.

Default: IP address: 10, 25, 10, 111 & Port No: 5060

J. Out Bond Proxy Flag for SIP Line :

Function:

Tel. Code N.A.

Default: Disable

K. Out bond proxy server address for SIP Line :

Function :

Tel code : N.A.

Default: IP address: 10, 25, 10, 111 & Port No: 5060

L. Register Expiry timer for SIP Line :

Function :

Tel. Code N.A.

Default 3600 Sec.

M. Transport Protocol for SIP Line :

Function :

Tel code N.A.

Set sipprxyadd<slot no.> <IP address> <Port no.: 0-65535>

Set sipregstr <slot no.> <Digit: 1- Enable, 0- Disable>

Set siprgaddr <slot no.> <IP address> <Port no.: 0-65535>

Set sipobprxy <slot no.> <Digit: 1- Enable, 0- Disable>

Set sipobaddr <slot no.> <IP address> <Port no.: 0-65535>

Set siprgexpry <slot no.> <Duration: 0-65535sec>

Set siptxproto <slot no.> <Type: 0-UDP, 1- TCP>

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Default UDP Protocol

N. DTMF Mode for SIP Line :

Function :

Tel. Code N.A.

Default RTP Method

O. Enable Vocoder for SIP Line :

Function :

Tel. Code N.A.

Default Enable

P. Preferred Vocoder for SIP Line :

Function :

Tel. Code N.A.

Display commands

D SIPTRKpara : Displays SIP trunk line parameters:

D SIPPRXY : Displays SIP trunk proxy parameters:

D SIPVOcoder : Displays SIP trunk vocoder parameters:

Set sipdtmfmth <slot no.> <Method: 0-Audio, 1-RTP, 2-SIP Info>

Set sipvocoen <slot no.> <vocoder no. 0-4> <Digit: 1-Enable, 0 -Disable>

Set sipprfvoco <slot no.> <vocoder no. 0-4> <Preferred vocoder no.0-4>

0 - Vocoder G729

1 - Vocoder G711PCMU

2 - Vocoder G711 PCMA

3 - Vocoder G723

4 - Vocoder G72632

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 62

15. CLI BASED ROUTING

a. Set CLI Based Routing Table - FNP

Function : This code is used to set the 99 numbers to be routed based on the CLI details.

Code : # 69 + PW + 044 + Sr. No. + CLI No. + * + Day Ext. + * + Night Ext. + *

Sr. No. = 01 to 99

CLI No. : CLI No. exactly seen in call record.

Example: To store a local mobile number 09850073822 (as observed in the records) as serial number

20 in the CLI based routing table and set the same to land directly at extension 226 in the day

mode and extension 240 in the night mode, the codes will be as follows.

Tel. Code: #69 + PW + 044 + 20 + 09850073822 + * + 226 + * + 240 + *

H.T. Code: set cliroute 20 09850073822 226 240

Allied Program : 063 , 000 – 11

Default Value : None

Display command : > d CLIRT

b. Clear CLI Based routing Table

Function : This code is used to delete a particular number stored in the CLI based routing table or to

clear the complete table from the system.

Code : # 69 + PW + 045 + Sr. No. + *

Sr. No. = 01 to 99 Clear particular No.; = 00 Clear Entire table..

Example: To delete the earlier mobile number – set on serial number 20 – from the CLI based routing

table, the codes will be as follows:

Tel. Code: #69 + PW + 045 + 20 + *

H.T. Code: clear cliroute 20

Allied Program : 044

Default Value : None

c. CLI Based Day/Night landing (Enable – Disable)

Function : This code is used to either enable or disable the functioning of CLI based routing in the Day

& Night mode.

Code : # 69 + PW + 046 + Day ( 1- Enable / 0-Disable) + Night ( 1- Enable / 0-Disable) + *

Example: To enable CLI based Routing in the day as well as night mode, the code will be as follows:

Tel. Code: #69 + PW + 046 + 1 + 1 + *

Allied Program : 044

set cliroute<sr.no:01-99><cli number:Max 16 digit><Day Ext><Night Ext>

clear cliroute<digit>(0:for all or 1-99 for specific)

Hyper Command Not Applicable

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Default Value : Enable.

16. MSN BASED ROUTING

For MSN No. programming follow programming sequence as

Prog. 201, 202, 207 & 203. All program data related to MSN can be viewed using command

> d msnt

Note : MSN Tables will be 1 – 3 for 256P CPU whereas 1 – 4 for Combo CPU, ARM CPU 0.7 and

ARM Split CPU 0.3 onwards.

a. Assign MSN Table to Junction

Function : This code is used to assign a particular MSN table to a PRI junction connected to the

system. Please note that more than one MSN table can be assigned to a particular PRI junction.

On the other hand, a provision for 4 separate tables has been made so as to cater to a system

with more than one PRI card.

Code : # 69 + PW + 201 + JUN No. (XXX) + MSN Table No. (1 – 4 ) + *

Example: To assign MSN table 1 to the PRI line on junction 005, the codes will be as follows:

Tel. Code: #69 + PW + 005 + 1 + *

H.T. Code: set msntbljun 005 1

Allied Program : None

Default Value : None.

b. Program MSN Number length

Function : This code allows the user to define the maximum length of the MSN number to be followed

by the system. Please note that this number cannot exceed 4 digits as the remaining digits belong to

the pilot number to be added as the prefix.

Code : # 69 + PW + 202 + MSN Tbl. No.(1 – 4) + MSN No. Length (X) + *

Example: To set the maximum length of the MSN numbers as 3 digits for MSN table number 1, the

codes will be as follows:

Tel. Code: #69 + PW + 202 + 1 + 3 + *

H.T. Code: set msnnolen 1 3

Allied Program : 201

Default Value : None.

c. Assign MSN No. to Port

Function : This code is used to define the MSN Table contents including the representing MSN

numbers for their respective ports on the extension side. Please note that the port number should not

be confused with the junction or extension number. Each slot in the system represents 16 ports counted

set msntbljun <junno><msn tbl no:1-4>

set msnnolen <msntbl no:1-4><msnno len:max.8>

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from bottom to top, irrespective of the type of card physically used. Same program can be used to

assign MSN no. to Hunt groups. For port No. details please refer page 101..

Code : # 69 + PW + 203 + MSN Tbl. No. ( 1 – 4 ) + * + port no. (XXX) + MSN No.

( as per length programmed) + * + port no. + MSN no. + * + ….

Example: Going by the example stated above, let us assume that a 8 port JLCC is inserted in slot 1

and a 16 port LCC in slot 2. Then to assign the MSN number 223 to the first extension port on

the JLCC (this will be port 005) and MSN number 239 to the 2nd

port on the LCC16 card (this

will be port 018) for MSN Table 1, the codes will be as follows:

Tel. Code: #69 + PW + 203 + 1 + * + 005 + 223 + * + 018 + 239 + *

H.T. Code: set msnportno 1 005 223

set msnportno 2 018 239

Allied Program : 201, 202, 207

Default Value : None.

Note that for defining MSN on hunt group use port No. 131 to 145 to represent Hunt Groups 01 to 15

respectively.

d. Clear MSN No. for port

Function : This code is used to clear a particular MSN number – assigned to a port using the above

code – from a particular MSN Table.

Code : # 69 + PW + 204 + MSN Tbl. No. ( 1 – 4 ) + port no. (XXX) + *

Example: To clear the MSN number set for the port 018 (as per the previous example), the codes will

be as follows:

Tel. Code: #69 + PW + 204 + 1 + 018 + *

H.T. Code: clear msnport 1 018

Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for

the specific ext.

Allied Program : 201, 203

Default Value : None

e. Clear MSN Number Table

Function : This code is used to clear a complete MSN Table – consisting of 100 MSN numbers – as

stored in the system.

Code : # 69 + PW + 205 + MSN Tbl. No. ( 1 – 4 ) + *

set msnportno <msntbl no:1-4> <port no:001-145> <msn no:as per msnno len>

clear msnport<msntbl no:1-4><port no:001-130/162/258>

clear msntbl<msntbl no:1-4>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 65

Example: To clear the MSN Table 1 – as stored in the earlier examples – the codes will be as follows:

Tel. Code: #69 + PW + 205 + 1 + *

H.T. Code: clear msntbl 1

Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for

all the extensions.

Allied Program : 201

Default Value : None

Note : After clearing MSN table due to any reasons, for MSN landing to happen it is required to execute

program 208 for the said MSN Table as well as execute feature code # 504 + 1 from extensions where

MSN landing is anticipated.

f. Clear Pilot Number

Function : As explained earlier, the Service Provider assigns a pilot number to each PRI/E1 user.

However, on changing the PRI/E1 Service Provider, the pilot number too is bound to change. Hence,

this code is used to clear the Pilot Number stored in the system earlier for a particular MSN Table.

Code : # 69 + PW + 206 + MSN Tbl. No. ( 1 – 4 ) + *

Example: To clear the Pilot Number stored for the MSN Table 2 (irrespective of what the actual digit

values), the codes will be as follows:

Tel. Code: #69 + PW + 206 + 2 + *

H.T. Code: clear pilotno 2

Allied Program : 201, 207

Default Value : None

g. Program pilot Number

Function : Each Service Provider assigns a separate Pilot Number for each PRI/E1 line. This code is

used to set the Pilot Number for each of the MSN Tables in accordance with the number of PRI/E1 lines

or MSN Tables assigned per line.

Code : # 69 + PW + 207 + MSN Tbl. No. ( 1 – 4 ) + * + digits… + *

Example: To set the Pilot Number for MSN Table 1 as 26904000 (where the last 3 digits will be

changed in accordance with the MSN Table programming), the codes will be as follows:

Tel. Code: #69 + PW + 207 + 1 + * + 26904000 + *

H.T. Code: set pilotno 1 26904000

Allied Program : 201

Default Value : None

Display Command : d MSNT

clear pilotno<msntbl no:1-4>

set pilotno <msntbl no:1-2><pilot no>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 66

h. MSN Day/Night landing (Enable/Disable)

Function : Some organizations may want MSN based routing to be operational all the time whereas

others may wish for it to be operational only during office hours. This code is thus used to enable or

disable MSN based Routing for office & non-office hours in accordance with the user’s requirement.

This command along with user code #504+1 is required to be dialed if MSN Table is erased &

reprogrammed due to any mistake occurred.

Code : # 69 + PW + 208 + MSN Tbl. No. ( 1 – 4) + Day ( 1 / 0 ) + Night ( 1 / 0 ) + *

Note that this program is not possible through Hyper Command.

i. Program MSN CLI Display Number

Function : This program facilitate the user to choose the number to be displayed to called party when

O/G call made using PRI. Refer to user feature code # 506.

Code : # 69 + PW + 209 + MSN Tbl. No. ( 1 – 4 ) + * + Port No. (001-130) + CLI display port no.

(001 – 145) + *

Allied Program : 203, User feature #506.

Default Value : None

set MSNCLIdisp <msntbl no:1-4><port no : 1-130162/258> <clidisp:1-145/172/285>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 67

17 GSM CARD INTERFACE

Following programs facilitates to program GSM Junctions available from GSM Card

a. Setting BASE Station :

Function : This code is used to define Base station where the PABX is installaed. This would enable

the used to dial Local Land line numbers without STD code for the city which is required to dial while

making a Local LL call from a mobile.This is useful for making Local calls using GSM SIM. The

code for the same through Telephone is as follow :

Tel. Code : # 69 + PW + 080 + Digits + * ( Digit : STD code of the base station of the GSM card)

Example : To define base station for a system installed in Delhi and using GSM trunk the code would

be as follows :

Tel. code : # 69 + PW + 080 + 011 + *

Allied Program : None Default Value : None

Display Command :

b. Setting MIC Gain :

Function : This program would enable to improve the TX of the speech on specific JUN. (Useful if user

complains that o/g speech is low).

Tel. code #69+1234+220+<JUN NO> + <GAIN> + * (Gain : 00-15)

Allied Program : None.

Default Value : 02

Display Command : d GSM

c. Setting Speaker Gain :

Function : This command would enable to improve the I/C gain of the speech on specific JUN. (Useful

if user complains that the speech from the called party is low i.e. incoming speech low).

Tel. Code. : #69+1234+221+<JUN NO> + <GAIN> + * (Gain : 00-99)

Allied Program : None

Default Value : 50

Display Command : d GSM

d. Setting Side Tone :

Function :

Tel. Code : #69 + 1234 + 222 + <JUN NO> + <side tone >

Allied Program : None.

Default Value : 00 .

Display command : > d GSM

set gsmspeaker <junno: 000-255> <speakergain : 00-99>

set gsmmic <junno: 000-255> <micgain : 00-15>

set gsmsdtone <junno: 000-255> <sidetone : 00-15>

Hyper Command Not Available

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 68

e. IMEI Number Display in Printout Selection:

Function : NEOS has a provision to display IMEI No. of the SIM card installed against which the calls

are made or received. If one prefers to display the GSM JUN No. as conventional, the same can be

selected.

Tel. Code ; #69 + PW + 224 + Digit <1/0> + * Digit = 0 : Display IMEI No.

1 : Display GSM JUN No.

Allied Program : None.

Default Value : None

Display command : > d Call Records

f. Programmable GSM Version compatibility flag : Function : Outgoing call billing would be possible only after maturity of the call with GSM S/W Ver. 0.8. However if the GSM S/W happens to be lower than 0.8, compatibility issue would arise leading call disconnection before maturity. In such case to establish compatibility, following program needs to be executed with Flag set as ON.

Tel. Code : #69+ PW + 602 + 0/1 + *

Refer following table for better understanding,

ARM SPLIT CPU VERSION GSM VERSION FLAG SETTINGS

Ver. 1.2 V0.8 OFF

< V0.8 ON

g. Programmable call proceed timeout for GSM : Function : Tel. Code . - #69 +PW + Program code 631+ <Time: 5-20 sec> +* ( Default: 10sec)

h. Programmable Deliver Timeout for GSM Function :

Tel. Code : #69 +PW + Program code 632+ <Time: 20-200 sec> +* ( Default: 60sec)

This feature can not be programmed using Hyper Terminal

set gsmogpflag <0:off/1:on> <default : off: For GSM 0.8 & CPU 1.2>

Set gsmprcdt <Time : 5-20 sec>

Set gsmdlvrt <Time : 20-200 sec>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 69

18. GSM PRI EXTENSION WITH MSN COMPATIBILITY (Refer SUN41 for more details)

a. Set MSN No. length to PRI :

Function : This program enables to assign MSN No. lenth to the MSN Table assigned to the PRI

Junction.

Tel. Code : #69 + PW + 241 + MSN tbl No:1/2 + MSN no Length (MAX 10 Digits) + *

b. Set MSN Junction to PRI Extension

Function : This program enables to associate MSN Table with PRI Junction

Tel. Code : #69 + PW + 242 + MSN Tbl no:1/2 + Jun No + * + MSN No.(MAX 10 Digits) + *

c. Assign PRI Extension to MSN Table

Function : This program assigns PRI Ext. group to MSN Table.

Tel. Code : #69 + PW + 243 + Pri ext group no. + MSN Tbl No:1/2+ *

d. Clear MSN Table

Function : This command can be used to clear MSN Table

Tel. Code : #69 + PW + 244 + MSN Tble no : 1/2+ *

e. Clear assigned MSN Junction to PRI Extension

Function : This program clears assignment of MSN table associated with PRI Junction.

Tel. Code : #69 + PW + 245 + MSN Tble no : 1/2+ Jun No +*

f. Hyper display command d> pemsnt

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 70

19. Restricted & Denied Table Programming

a. Restricted Table Programming

Function: To program the set of numbers that the user wishes his employees to have access to for

outdialing, irrespective of their CoS. 8 such tables with a total of 10 numbers in each of 8 digit length

max. can be programmed

Code: #69 + PW + 121 + Tb. No. (1 – 8) + * + No. + * + No. +…..

Example: To add the following numbers to restricted table 1, the codes will be as follows:

(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)

Tel. Code: #69 + PW + 121 + 1 + * + 09850073 + * + 02225555 + * + 26976120 + * + …..

H.T. Code: set resttbl 1 1 09850073

set resttbl 1 2 02225555

set resttbl 1 3 26976120

Please note that, if user has to be allowed to dial local Nos., the same also must be included in

Restricted Table.

Allied Program : 000–16.

Default Value : None.

Display command : > d RE

b. Clear Restricted Table

Function: To erase the numbers in a particular Restricted Table in order to feed new numbers

Code: #69 + PW + 122 + Tb. No. (1 – 8) + *

Example: To clear the contents of Restricted Table 2 from the system, the codes will be as follows:

Tel. Code: #69 + PW + 122 + 2 + *

H.T. Code: clear resttbl 2

Allied Program : 121

Default Value : None

set resttbl<tblno:1-8><entry no:1-10><digits>

clear resttbl<tblno:1-8>

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c. Denied Table Programming

Function: To program the set of numbers that the user does not wish his employees to have access to

for outdialing, irrespective of his CoS. 8 such tables with a total of 10 numbers of 8 digit length max. in

each can be programmed

Code: #69 + PW + 123 + Tb. No. (1 – 8) + * + No. + * + No. +….

Example: To add the following numbers to denied table 4, the codes will be as follows:

(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)

Tel. Code: #69 + PW + 123 + 4 + * + 09850073 + * + 02225555 + * + 26976120 + * + …..

H.T. Code: set denytbl 4 1 09850073

set denytbl 4 2 02225555

set denytbl 4 3 26976120

Allied Program : 000 – 17.

Default Value : None.

Display command : > d DE

d. Clear Denied Table

Function: To erase the numbers in a particular Denied Table in order to feed new numbers

Code: #69 + PW + 124 + Tb. No. (1 – 8) + *

Example: To clear the contents of Restricted Table 7 from the system, the codes will be as follows:

Tel. Code: #69 + PW + 124 + 7 + *

H.T. Code: clear denytbl 7

Allied Program : 123.

Default Value : None

set denytbl<tblno:1-10><entry no:1-10><digits>

clear denytbl<tblno:1-8>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 72

20. Abbreviated Dialing

a. Abbreviated Table Programming

Function: To feed abbreviated codes for numbers used regularly by the organization (89 numbers for

the system abbreviated table) as well as the individual departments (20 tables having 10 numbers each

as departmental abbreviated table)

Code for System Abbreviated Table:

#69 + PW + 131 + 99 + * + Abr. No. (10 – 89 – 99 ) + Digits + * (Digits = Jun Access Code + Tel No. )

Example (Global): To store the number 02026934604 in the 10th position of the Global Abbreviated

Table (i.e. to be accessed by the User Code #719), the codes will be as follows:

Tel. Code: #69 + PW + 131 + 99 + * + 19 + 002026934604 + *

H.T. Code: set sysabr 19 002026934604

Example (Free Pool): To store the number 65400892 in the 6th position of the Emergency Abbreviated

Table (i.e. to be accessed by the User Code #795), the codes will be as follows:

Tel. Code: #69 + PW + 131 + 99 + * + 95 + 065400892 + *

H.T. code: set sysabr 95 065400892

Code for Departmental Abbreviated Table:

#69 + PW + 131 + Table Number (01 – 20) + * + No. (00 – 09) + Digits + *

Example (Departmental) : To store the mobile number 9371206677 in Departmental Table 5 in the 3rd

position (i.e. to be accessed by User Access Code #702), the codes will be as follows:

Tel. Code: #69 + PW + 131 + 05 + * + 02 + 0 9371206677 + *

H.T. Code: set dabrtbl 5 2 0 9371206677

Allied Program : 000 – 08 & 000 – 09, 132.

Default Value : None

Display command : > d SYSABR

b. Assign Departmental Abbreviated Table to Extension

Function: To allot a particular personal abbreviated table to an extension for regular day-to-day

application

Tel. Code: #69 + PW + 132 + Ext. No. + Tb. No. (01 – 20) + *

Example: To assign Departmental Table 3 to extension 229, the codes will be as follows:

Tel. Code: #69 + PW + 132 + 229 + 03

H.T. Code: set assabr 229 03

set sysabr<sr.no : 10-89 for sys / 90-99 for emrg><digits> set dabrtbl<tblno:1-20><No:1-10><digits>

set assabr<extno><tblno:01-20>

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Allied Program : 131.

Default Value : None

Display command : > d DABR

Note : It is possible to assign only one table to each extension at any given moment of time

c. Clear Abbreviated Tables

Function: To erase numbers from a particular abbreviated table in order to enter new ones

Code for clearing System Abbreviated Table:

#69 + PW + 133 + 99 + *

Example: To clear all Global as well as Free Pool Abbreviated Tables, the telephone code will be the

same as above and the hyper terminal code will be as follows:

H.T. Code: clear abrtbl 99

Code for clearing all Departmental Abbreviated Tables:

#69 + PW + 133 + 98 + *

Example: To clear all Departmental Abbreviated Tables the telephone code will be the same as above

and the hyper terminal code will be as follows:

H.T. Code: clear abrtbl 98

Code for clearing a particular Departmental Abbreviated Table:

#69 + PW + 133 + Table Number (01 – 20) + *

Example: To clear the 2nd

Departmental Abbreviated Table, the codes will be as follows:

Tel. Code: #69 + PW + 133 + 02 + *

H.T. Code: clear abrtbl 02

Allied Program : 131, 132

Default Value : None

d. Extened Abbreviated Number Programming (With ARM Split Ver. 0.4+ onwards only)

Function : The system provides additional 500 abbreviated numbers which can be accessed globally

subject to CoS restriction. These abbreviated numbers can be programmed as follows

Tel. Code : # 69 + PW + 134 + Abbr. No. (000-499) + Digits + * (Digits = Jun Access Code + Tel

No. )

Example : To set Tel. No. 09373138202 at location 007 as Ext. Abbr. No., the code would be as

follows:

Tel. : # 69 + PW + 134 + 007 + 009373138202 + *

Hyper : set EXSysabr 007 009373138202

These numbers can be dialed out using access code #4.

Allied Program : 135

Default Value : None.

clear abrtbl(99:system abrtbl/98:all departmental abrtbl/01-20:one dabrtbl)

SET EXSysabr <0-499><Digits>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 74

e. Clear Extended Abbreviated Numbers

Function : This program enables to erase Extended Abbr. Nos. programmed selectively or cumulatively.

Tel. Code : . : # 69 + PW + 135 + Ex. Abbr. Code (000-499) / 999 (for ALL) + *

Allied Program : 134

Default Value : None

Clear EXAbrtbl <0-499/999> (*999 for clearing complete table)

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 75

21. METER SETTINGS & MISCELANEOUS

a. Bill Start Time

Function: This code is used to set the Start Time for billing local as well as STD calls initiated via

the system, i.e. the system will start billing the outgoing call only after the set time has elapsed.

Please note that this programming is not possible via the hyper terminal.

Code: #69 + PW + 145 + Local Start Time + STD Start Time + *

( 00 – 99 Sec.) ( 00 – 99 Sec.)

Example: To set the Start Time for billing Local Calls as 20 secs and for STD calls as 5 secs, the code

will be as follows:

Tel. Code: #69 + PW + 145 + 20 + 05 + *

Allied Program : None

Default Value : None

Display command : > d SYSM

b. Initialize Bill Parameters

Function: This code is used to clear/initialize the parameters related to billing in the system so as to

start with fresh records. Please note that this programming is not possible via the hyper terminal.

Code: #69 + PW + 155 + Digit + *

Digit : 0 – Clear All

1 – Clear Day & Month Bill ( Both current & previous),

Call log serial No. & Call Print Serial No.

2 – Clear Budget

3 – Clear STD, CCT, PRPC Tables.

Example: To clear budget related parameters of the system, the code will be as follows:

Tel. Code: #69 + PW + 155 + 2 + *

c. Program Call type

Function : This code is used to program the type of calls that need to be logged in the system buffer.

Code: # 69 + PW + 156 + Digit + *

Digit: 0 – Log all calls

1 – Log Outgoing only.

set billtime<local start time:0-99><std start time:0-99>

set logtype<type:0= Log all calls 1=Log Outgoing only>

This feature can not be programmed using Hyper Terminal

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 76

Example: To log only outgoing calls in the system buffer, the codes will be as follows:

Tel. Code: #69 + PW + 156 + 1

H.T. Code: set logtype 1

d. Program Call Record Serial Number

Function: Set the serial number from where you wish to print the call log details.

Code: #69 + PW + 163 + XXXX + *

XXXX: 4 digit call record serial number ( 0000-9290)

Example: To start printing the call record in the buffer after the 200 mark, the codes will be as follows:

Tel. Code: #69 + PW + 163 + 0200 + *

H.T. Code: set crsrno 200

Please note that on line printing is possible only on Hyper Terminal and can not be directed to

Parallel port.

set crsrno<call record sr no:0-9290>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 77

22. BILLING & SETTING COST TABLES

a. Program PRPC (Pulse Rate Pulse Change) Table

Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) applicable for the various

Service Providers available in the area. Please note that there is a provision to store upto 25 PRPC

tables. So, the user should try to define all the permutations & combinations possible of the pulse rates

& pulse charges individually.

Code: #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2 +--+* (Up

to FPC5 & PC5 i.e. Max Cust types (5))

PRPC Table No.: 01 to 25

FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR

PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)

FPC1 (Service Charge for Cust type 1): 0000 to 9999 (in Paise)

PC1 (Pulse Charge for Cust Type 1): 0000 to 9999 (in Paise)

Allied Program : 000 – 21.; 152 & 153.

Default Value : None

Display Command : > d PRPC

b. Program Call Cost Table (CCT)

Function: The various PRPC tables mentioned above now have to be coupled with the available

Service Providers - as per the charges applicable for the various time zones - to create the cost tables.

This code is used to define the same.

Code: #69 + PW + 152 + Service Pro. No. + CCT No +* Zone Start Time for Zone1 + PRPC Table

for Zone1 + *…..+ * (upto 4 time zones)

Service Pro No : 0 to 5

CCT ( Call Cost Table ) No : 01 to 16

Zone Start Time : HHMM

PRPC(Pulse Rate Pulse Charge) table no : 01 to 25

Allied Program : 151.

Default Value: None

Display Command : > d CCT

set fprpc<prpctbl:1-25><fpr:0-9999>[<Cust#1fpc:0-9999ps>...uptoCust#5] set prpc<prpc tbl:1-25><pr:0-9999>[<Cust#1pc:0-9999paise>...uptoCust#5]

set cct<sp.no:0-5><cct no:1-16>[<TZ1st.time:HHMM><prpc tblno:1-25>..upto4 TZ]

set dprpcloc<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999> set dprpcstd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999> set dprpcisd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>

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c. Program STD/ISD Codes

Function: This code is used to assign the various Cost Tables to the codes applicable for the same so

that the system can bill the outgoing calls accordingly.

Code: #69 + PW + 153+ Code Sr. No+ Code Digits + * + CCT for SP0 +* + CCT for SP1 +* + -----+

CCT for Max Service Provider + * Code Sr. No. : 01 to 99

CCT ( Call cost Table ) for SP1 to SP5 : 01 to 16 each

Allied Program: 000–21; 151 & 152.

Default Value : None

Display Command : > d STD

Note : Code Sr. No. should be contiguous 01-99.

d. Program PRPC (Pulse Rate Pulse Change) Table for Centrex Lines

Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) for lines defined as

Centrex

Code: #69 + PW + 164 + FPR + PR + * + FPC1 + PC1 + *

FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR

PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)

FPC (Service Charge): 0000 to 9999 (in Paise)

PC (Pulse Charge): 0000 to 9999 (in Paise)

Allied Program : 078.

Default Value : None.

Display Command :

set std<code srl no:1-99><code><cct sp0><cct sp1>...<cct for sp5> ( CCT:1-16)

Programming this feature through Hyper Terminal not applicable.

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23. BUDGETING

a. Program Fix Budget

Function: To set the outgoing call budget on a daily & monthly basis - for an extension or a junction line

- so as to ensure that the P&T bills for each do not exceed the set limits. After budget exhaustion, the

outdialign rights would be decided by the CoS set by feature code 18 in class programming, otherwise

O/G calls are barred on budget exhaustion.

Code: #69 + PW + 161 + Ext. No./JUN No. + Day Budget + Month Budget + *

Day Budget: 0000 to 9999

Month Budget: 000000 to 999999

Example : To program a day budget of Rs. 200 and a month budget of Rs. 1500 for extension 250

Tel. Code: #69 + PW + 161 + 250+ 0200 + 001500 + *

H.T. Code: set fixbudget 250 150 1500

Allied Program : 000–21; 151, 152 & 153.

Default Value : None : No Barring for Budget..

Display Command : > d BILL

b. Program Enhanced Budget

Function: To increase the day/month budget of a particular user in event of the cause being genuine.

The budget would get set to Fix budget (Day/Month) on next day/Month accordingly. While enhancing

the budget, consumed budget needs to be taken into account.

Code: #69 + PW + 162 + Ext. No./JUN No. + Enhanced Day Budget + Enhanced Month Budget + *

Enhanced Day Budget : 0000 to 9999

Enhanced Month Budget: 000000 to 999999

Example : To enhance a day budget of Rs. 300 and a month budget of Rs. 2000 for extension 250 Tel. Code: #69 + PW + 162 + 250+ 0300 + 002000 + * H.T. Code: set enhbudget 250 300 2000

Allied Program : 161.

Default Value : None : Infinite Budget. Equals Fix Budget if budget programmed..

Display Command : > d BILL

c. Clear Budget ( Only through Hyper)

set fixbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>

set enhbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>

Clear budget <extno/ junno>

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24. CLOSED USER GROUP - CUG

The system allows the user to define Closed User Groups within the organization, wherein the control of

who is allowed to call whom can be defined by the authorities as per hierarchy & protocol followed in the

company

a. Assign CUG Number to Extension

Function: This program is for creating groups of extensions assigning it a CUG number. There is no

maximum limit on extensions that can be added in a group. However 16 such groups can be created.

Code: #69 + PW + 171 + CUG No. (01 – 16) + * + Ext. No. + * + Ext. No. + …

Example: To create 3 groups, of extension 200,201,202,203 in group 1, 300,301,302,303 in group 2

and 400,401,402,403 in group 3

From Tel: #69 + PW + 171 + 01 + * +200+*+201+*+202+*+203+* #69 + PW + 171 + 02 + * +300+*+301+*+302+*+303+* #69 + PW + 171 + 03 + * +400+*+401+*+402+*+403+* From HT: set cuggrp 200 01

set cuggrp 201 01 set cuggrp 202 01 set cuggrp 203 01 set cuggrp 300 02 set cuggrp 301 02 set cuggrp 302 02 set cuggrp 303 02 set cuggrp 400 03 set cuggrp 401 03 set cuggrp 402 03 set cuggrp 403 03

Allied Program : 172 & 173.

Default Value : None ( All Extensions in CUG Group 1

Display Command : > d E

b. CUG Call Enable (allow calling)

Function: This program is to allow calling from a group to other group(s) created above. It means that

extensions in the group can call extensions in the other group(s). By default all groups are allowed to

call each other. This command is useful to allow calling if it was earlier disallowed.

Code: #69 + PW + 172 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *…

set cuggrp<extno><cug table no:1-16>

set cugen<cug tbl no:1-16><cug tbl no:1-16>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 81

Example: To allow group 1 to call 2 and 3; group 2 to call group 3 can be done using the following

program

Tel code: #69 + PW + 172 + 01 + * + 02 + * + 03 + *

#69 + PW + 172 + 02 + * + 03 + *

HT code: set cugen 01 02 set cugen 01 03

Allied Program : 171 & 173.

Default Value : None

Display Command : > d CUG

c. CUG Call Disable (disallow calling)

Function: This program is to disallow calling from a group to other group(s) created above. It means

that extensions in the group cannot call extensions in the other group(s). If it is required to disallow

calling amongst group members with in the group, calling with same group needs to be disabled.

Code: #69 + PW + 173 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *…

Example: To disallow group 3 to call 1 and 2

Tel code: #69 + PW + 173 + 03 + * + 01 + * + 02 + *

HT code: set cugdis 03 01

set cugdis 03 02

Display Command : > d CUG

set cugdis<cug tbl no:1-16><cug tbl no:1-16>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 82

25. VOICEMAIL INTEGRATION

a. Program Extension as Voicemail Port

Function: This program defines an Extension as a voice mail port so that strings can be parsed through

this extension which is terminated into Voice Mail Port.

Code: #69 + PW + 053 + Ext. No. + Digit ( 0 – Disable / 1 – Enable ) + *…

Allied Program : 054, 057.

Default Value : None ( Refer Page )

Display Command : > d VMExt

b. Program Voicemail Mode

Function: This program selects the make of Voice Mail Unit connected amongst Synegtic or Voicegate

so that respective strings can be exchanged within Voice mail unit & PABX for Voicemail operation.

Code: #69 + PW + 054 + Digit ( 0 – Disable / 1 – VM1{Synegtic} / 2 – VM2{Voicegate} ) + *…

Allied Program : 053, 057.

Default Value : None

Display Command : > d SYSM (Refer Page

set voicemail <Ext No><Digit : 0 – Disable / 1 – Enable>

Programming this feature through Hyper Terminal not applicable.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 83

26. SYNAPPS PC CONSOLE APPLICATION

a. Set Agent Interface Mode

Function : This program enables to set the mode of Agent’s Interface as Acknowledged or

unacknowledged.

Tel. Code : #69 + PW + Program code 528 + 1(ACK) or 0(UNACK) + *

At power ON, Agent Interface would be set as Unacknowledged by default. If switched to

Acknowledged, confirmation will be given in the form of tone (Confirmation/Error) within 5Seconds.

b. Reset Agent’s Login Password

Function : This feature enables the administrator to reset an agent’s password as default Password viz. 1234

Tel. Code : #69 + PW + Program Code 529 + Agent ID + *

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 84

27. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)

a. Set Ring Repetition Pattern :

Function: The Ring repetition time can be programmed using following command.

Default value of Ring repetition time is 5 sec .You should increase as minimum as possible. e.g. For

“Innomedia MTA 3328-2Re” requires 7 sec ring repeat time .It works fine if we program the ring

repeat time = 7 sec . So one need not program/try 8 sec. Code : #69 + PW+ 077 + Digit + * . Digit: 5- 8

Allied Program : None.

Default Value : 5.

Display Command : Not available.

b. Program CTI/ HMS-PMS Integration - FNP

Function: This command sets the COM2 Port for CTI applications, i.e. on activating this command, the

strings required from the system to operate CTI (Responz Software), are sent to the COM2 Port which

in turn can be connected to the CTI Server. Third party HMS-PMS S/W can be integrated with NEOS

using the same program. NEOS has been made compatible to operate with IDS HMS S/W. Others also

can be made compatible by adjusting the strings accordingly by the developer.

Options 2 is for CTI operational with flexible numbering plan whereas option 4 is for SYNTEL HMS S/W

Integration with/ without flexible numbering plan. (ARM Split CPU Ver. 0.6 onwards only).

Code: # 69 + PW + 024 + CTI mode + *

Mode : 0 = CTI Disabled 1 = CTI mode for Non Flexi No. Plan 2 = CTI mode for Flexi. No. Plan 3 = HMS mode for Non Flexi. No. 4= HMS mode for Flexi No. Plan ( SYNTEL HMS requires this option exclusively ) 5 – PRI Trace 7 – SYNApps Applicable for Split CPU Ver. 1.8 onwards.

Allied Program : None. However COM port selection should be COM2.

Default Value : Disabled. However once enabled remains active inspite of System being switched

OFF/ON.

For “HMS Strings” details please contact Area Office / H. O., Pune

With introduction of this command henceforth it is not necessary to switch COM port

while using Hyper connectivity application and CTI (Responz) or HMS application using

Prog. 170.

Prog. 170 has been terminated from this version (1.8) onwards.

Programming this feature through Hyper Terminal not applicable.

set CTI Mode < digit > Digit = 0/1/2/3/4

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 85

c. Program DIAL Plan : NOT APLICABLE ARM SPLIT CPU Ver. 1.1 ONWARDS

Function: The dial plan for NEOS can now be programmed to start with any digit between 0 to 9; i.e.

extension numbers can be set as anything in the range 000 to 998 (unless programmed exclusively,

by default, flexible numbering would be from 100 to 799 only) with the exception of 900 & 910 (not

permitted). To ensure that this does not conflict with the single digit seizure of local, STD & Operator

lines (earlier set as 0, 1 & 9 respectively), the user is allowed to reprogram these access codes as well.

Code: #69 + PW+ 047 + Digit (0-9) + Dial Type (1-5) + * 1-EXT dialing 2- Local Jun seize 3- STD Jun seize 4- Operator dialing 5- Redial

Allied Program : None

Default Value : Digit 1-7 for Ext. Dialing. 0 for Local JUN Seize, * for STD JUN Seize, 9 for Operator

dialing & * for redial. ( Refer Page 89 ).

Display Command : > d DIALP

d. Program DUMMY CLI Digits

Function: It has been observed that some CLI Telephone Instruments require more than 3 digits to

display CLI. This program would add additional 0 in Ext. CLI No. so as to make the CLI of the desired

length. User can choose to prefix or suffix these additional 0, as per user’s choice. In case of CLI set

before / after ring, using program 049; it must be set accordingly depending on which of the part of CLI

is getting truncated while displaying on CLI Phone. For Panasonic CLI instruments this program is

mandatory for getting intercom CLI.

Code : #69 + PW+ 048 + Digit ( 0 - 5 ) + Digit (0- Suffix / 1- Prefix ) + *

Allied Program : 000–11

Default Value : 0..

Display Command : > d SYSM.

Set DIALPlan <Digit> (0-9) <Dial Type> (1-5) 1-EXT dialing 2- Local Jun seize 3- STD Jun seize 4- Operator dialing 5- Redial

Set CLIDUMmy <digit: 0-5><0- Suffix / 1-Prefix >

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 86

e. Program CLI BEFORE / AFTER Ring

Function: It has been observed that some telephone instruments acquire power from the line itself. In

such cases the instrument gets activated on first ring, then the CLI information is sent to get it

displayed. This setting is done as CLI before Ring or CLI after ring. By default CLI information is sent

with first ring referred to as before ring.

Code: #69 + PW+ 049 + Digit (0- Before Ring / 1- After Ring) + *

Allied Program : 000 – 11

Default Value : 0.

Display Command : N. A.

f. Program Time-out for External Forwarded Call

Function: To define the Time Limit applicable for all External Forwarded calls forwarded by the system,

wherein after the set time lapses the call is automatically cutoff.

Code: #69 + PW+ 050 + Digit (XX) + *

Digit XX = 01 – 99 Min.

Allied Program: 000 – 26

Default Value: 03 Min.

Display Command : > d EFWD; > d CL

g. Program No. of rings during Auto Attendant

Function: To define the No. of rings that should get extended in case the caller disconnects the call

after hearing Auto Attendant Message or during the message, wherein after the set time lapses the call

is automatically cutoff.

Code: #69 + PW+ 051 + Rings (05 – 30) + *

Allied Program : 065, 116, 067.

Default Value : 30 Rings.

Display Command : N. A.

Set clisend <0-Before Ring / 1- After Ring>

Programming this feature through Hyper Terminal not applicable.

Programming this feature through Hyper Terminal not applicable.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 87

h. Program Time-out for JUN-JUN Transferred Call

Function : To define the Time Limit applicable for all JUN to JUN transferred calls , wherein after the set

time lapses the call is automatically cutoff.

Code : #69 + PW+ 052 + Digit ( XX ) + *

Digit XX = 01 – 99 Min.

Allied Program : 000–27

Default Value : 03 Min.

Display Command : N. A.

i. COM1 / COM2 Selection ( Valid Only thro’ Telephone)

NOT APPLICABLE FROM SPLIT CPU VER. 1.8 ONWARDS. Refer Prog. 024 )

Function : To use COM portin the System to work as COM1 / COM2 for required application.

COM1 selection would serve to use COM port for Hyper connectivity for Data Display &

system Programming.

COM 2 selection would serve to use COM port for CTI / HMS application as well as for Trace

required for any peculiar problem occurring with PRI. (This would be guided from H.O.)

Code : #69 + PW+ 170 + Digit ( X ) + *

Digit X = 0 – Hyper connectivity (COM1 selection) Default

= 1 – CTI/HMS Application (COM2 selection).

Allied Program : 024

Default Value : COM1.

Display Command : N. A.

j. ‘Transfered Call’ Recall Time Selection

Function : A call transferred by one Ext. to an another and if not attended in 15 Sec ( 5 rings), gets

transferred back to the Transferring Ext.

This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per

requirement.

Tel. Code : #69 +PW +105 +<Time 15-60> + *

Allied Program : None

Default Value : 15 Sec.

Display Command : > d SYSM

Programming this feature through Hyper Terminal not applicable.

Programming this feature through Hyper Terminal not applicable.

set trfrecall<Time(sec):15-60>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 88

k. Waiting Tone & Transfer to OPR MSG during Auto Attendant

Function : Conventionally during Auto Attendant landing, after voice message call progress tone is heard

during which customer ccan dial desired Ext. No. he/she wants to reach. If caller does not dial any ext. no.,

call is routed to Fail Landing Ext. defined with an announcement “ Transferring your call to the Operator”.

Some costomer wish to get rid of the progress tone & wants the call to get landed immediately without any

announcement. This requirement can be accomplished with this program.

This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per

requirement.

Tel. Code : #69+PW+ Prg.code 107 + < Digit > + *

Digit = 0 –ON : Progress Tone & Transfer to OPR MSG active.

=1- OFF : Progress Tone & Transfer to OPR MSG inactive.

Allied Program : 065; 116

Default Value : ON

Display Command : >

l. Waiting Timeout during ATT after MSG

Function : When “Transfer to OPR” MSG is set as OFF using Prog. 107, user has been provisioned to set

auto att.waiting timeout in auto att msg for entering DID no. This program can be done ONLY if “Transfer to

OPR” MSG is set as OFF.

Tel. Code : #69+PW+ Prg.code 108 + <Duration> + * Duration : 1-5 Sec.

Allied Program : 107

Default Value : 5 Sec.

Display Command :

m. Programmable Billed Ext. –

Function : This feature facilitates the Extension which would be billed on transferring call by the call

originating extension. Conventionally except from an Operator Ext. if call is transferred from one Ext. to

other call is billed to the extension originating call.

However in case of Hotel Environment for example, call originated by Service Ext. at reception and then

transferred to the Guest Room, is expected to be billed onto the Guest Room / Ext.

Tel. Code : #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred ext > + *

Allied Program : 151-153, 000

Default Value : 0 i.e. Transferring Ext.

Display command : d SYSM

set oprxfrann <Digit:1=on/ 0=off>

set waittime <Time(sec):1-5>

set billext <Digit:0-X'ferring,1-X'ferred ext>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 89

n. Set Dynamic STD Lock Timeout. –

Description : Upon activating dynamic STD lock feature using feature code # 683 + 1; Mobile &

STD dialing facility gets locked/disabled after 3 minutes if the extension remains unused. However

this time can be varied as per the requirement using the below mentioned program code.

Tel Code : # 69 + PW + 314 + Time + * (Time = 01 to 99 Min.. )

Allied Prog. : 000

Default Value : 3 Min.

o. Set Dynamic CoS. –

Description : In case user activates Dynamic STD lock feature, the Mobile, STD & ISD facility gets

locked after 3 minutes by default keeping the Local dialing However if the administrator wishes to lock

even local dialing and keep only intercom operational, the same can be achieved by executing following

command.

Tel. code : # 69 + Pw + 315 + Digit + * Digit = 1 : Local / 0 : Intercom.

Allied Prog. : N.A.

Default Value : 1 (Local.).

p. Programmable Auto Callback on reply –

Description : The Auto Callback on No Reply feature changes the RBT of the originated intercom call

upon which user can dial ACB code to register Auto Call Back on No Reply so that whenever the called

party attempts to make a call, ring would be extended on both the extensions. The change in RBT can be

eliminated with loosing he ACB on No Reply feature.

This can be achieved by executing following command.

Tel. code : #69 + PW + 603 + ACBNARBT type : <Special = 1/ Normal = 0> + *

Allied Prog. : N.A.

Default Value : 1 (Special.)

Display :. d SYSM

Programming this feature through Hyper Terminal is not applicable

set acbnarbt <digit:1=Special RBT 0=Normal RBT>

Programming this feature through Hyper Terminal is not applicable

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 90

28. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)

a. Create Backup

Function: This code is used to create a backup of the entire System Programming on the flash card

except call record details and user defined voice messages & music. This flash card can then be used

in the future to directly reboot the system – in event of data corruption – thus saving a lot of time and

energy for the system programmer. Please note that this flash card has a provision to store two such

backups wherein the second one is addressed as Master Backup (mentioned later in the manual).

Code: #69 + PW + 026 + 0 + *

NOTE : Previously it was possible to create two different copies of Program Backup on PGBK child card with Prog. 026 and 181. With the new version (ARM Split 0.7), only one copy of backup would be possible to create. Program 181 and 182 are no more available. The backup can be created with Prog. 026 and can be recovered using prog. 027. However it is not mandatory to recover backup using Prog. 027. The backup can be recovered using DIP switch settings as described in the programming manual. For recovering backup change SW1-1 and SW1-2 position to OFF. Switch ON the system or reset the system. The backup created using prog. 026 would be automatically recovered into CPU RAM.

Note : Wait for approx. 30 sec. to get confirmation tone/program completion.

IMPORTANT : This program is possible only if PGBK child card is present on CPU

b. Recover Backup

Function: This code is used to recover the programming backup from the 1st level in the flash card (as

stored by the Create Backup command). This is used when the system needs to be rebooted with the

same programs that were set earlier in event of the system program being corrupted or washed out.

Code: #69 + PW + 027 + 0 + *

c. Create Master Backup ( Not Applicable )

d. Recover Master Backup ( Not Applicable )

e. Change Program PW

Function: This program is used to change the programming password of the system. Please note that

all passwords have to be in a 4-digit format.

Code: #69 + PW + 025 + chng level (3) + New PW + *

Programming this feature through Hyper Terminal not applicable.

set recbackup

set prpwchng<level><password:4-digits>

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f. Set Printer Password

Function : This code is used to set the printer password. The factory set printer password is ‘1234’. The

The old password need not be known.

Code : #69 + PW + 030 + Printer PW + *

Note : For this program to get executed, one need not to know the current Printer PW.

Programming this feature through Hyper Terminal not applicable.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 92

29. PROGRAMMING FOR PRI TRACE

THESE COMMANDS ARE POSSIBLE ONLY THROUGH TELEPHONE

a. Printing L1< - > L2, L2 < - > L4 Packets

For L2<->L4 Packets #69 +PW + Program code 507 + < Option: 2 > + < Jun Port No.- 1> + * For L1<->L2 Packets: #69 +PW + Program code 507+ < Option: 9 > + <Jun Port No - 1 >+ *

b. Printing L2 status

Tel. Prog. : #69 +PW + Program code 507 + < Option: 4 > + Jun Port No.- 1 + *

c. PRI Trace

# 69 + PW + 507 + Option (x) + <port no-1> + Enable / Disable + *

Option : 1 – State Changes

3 – Resources (L4, Cr, Buf, Busy, Count )

4 – L2 State Change

5 – Print busy resources

6 – Error Log of auto recovery

7 – Auto Recovery Error Printing

8 – Lt Trace

d. GSM Trace

# 69 + PW + 223 + Slot No (01-16) + Digit + *

Digit : 0 – OFF

1 – Rx

2 – Tx

3 – Packets L1 – L2, L4

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 93

30. HOTEL VERSION PROGRAMS a. Floor-wise Room Service

Function : Usually in any hotel, there is a different bell boy/steward allotted to each floor for serving the

guests on that floor. However, irrespective of the floor, the number for room service is always the same

(for NEOS this number is 1), although the answering extensions may be different. Thus, this feature is

used to define which numbers are to ring (floor wise) should a particular guest dial the ‘Room Service’

number. This feature is not applicable for Service Ext./ Ext. with room to room barring feature

disabled.

Code : #69 + PW + 301 + 1st FLOOR RS. Extno + * + 2nd FLOOR RS. Extno. + * + 3rd FLOOR RS.

Extno + * + ………….

Example: In a hotel if they want to set extension 234,245, 248,267,270,281,285 as room service extension on each floor (maximum of 7 floors) From Tel: #69 + PW + 301 + 234+*+245+*+248+*+267+*+270+*+281+*+285+* HT code: set roomserv 234 245 248 267 270 281 285

Allied Program : None

Default Value : None

Display Command : > d ROOMS

b. Single Digit Access for Hotel Rooms

Function : It is highly convenient for any guest to access all services by dialing single digit numbers as

defined in the hotel charts. Typically, the numbers assigned are like 2 for travel desk, 3 for restaurant, 4

for laundry, etc (this differs from hotel to hotel). Thus, this code helps the user set which single digit code

(from 2 to 7 only as 1 is predefined for room service) he would wish to assign to a particular department

extension. This feature is not applicable for Service Ext./ Ext. with room to room barring feature

disabled.

Code : #69 + PW + 302 + access digit(2-7) + extno. + * + access digit(2-7) +extno. + * +…………...

Example: To set extension 210 for travel desk with access digit as 2; 211 for restaurant with access digit

3; 212 for laundry with access digit 4; 213 for Bar with access digit 5; do the programming as

follows

From Tel.: #69 + PW + 302 + 2 + 210 + * + 3 + 211 + * + 4 + 212 + * + 5 + 213 + * + *

Code: set onedigacc 2 210

set onedigacc 3 211

set onedigacc 4 212

set onedigacc 5 213

Allied Program : None.

Default Value : None.

Display Command : > d ACCESSD

set roomserv<extno:max.7ext>

set onedigacc<digit:2-7><ext>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 94

c. Room to Room Barring

Function : Many hotels do not prefer their guests calling other guests directly due to privacy reasons.

Hence, they wish to selectively choose/assign which room extensions can dial other room extension

numbers by using the given code. By default room to room calls are barred. The hotel management has

to define the extensions as non-guest room extensions.

Code : #69 + PW + 303 + extno. + 1-EN / 0-DIS + *

Example: To make extensions 200, 201, 202, 203, 204, 205 as non-guest room extensions do the

following program

From Tel : #69 + PW + 303 + 200 + 0 + * + 201 + 0 + * + 202 + 0+* + 203 + 0 +*+ 204 + 0+* + 205 + 0 + *

HT code: set roombarr 200 0

set roombarr 201 0

set roombarr 202 0

set roombarr 203 0

set roombarr 204 0

set roombarr 205 0

Allied Program : None.

Default Value : None.

Display Command : > d e

d. Check-In

Function : To check in a guest in a room. When a guest is checked in the room the out dialing facility

gets enabled.. It is not possible to check into a room that has already been checked in.

Code : #69 + PW + 304 + extno. + *

Example: To check in a guest in room no 205 (ensure that the room number and extension number are

the same) do the following program.

From Tel : #69 + PW + 304 + 205 + *

From HT : set checkin 205

Allied Program : 305, 306.

Default Value : None. All rooms (Ext.) are checked out with no call details on their account.

Display Command : > d CHECKI

NOTE that for check-in / Check-out feature the extension can be a service Ext. (R-R barring disabled)

set roombarr<ext><digit:0-1>

set checkin<extno>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 95

e. Check-Out

Function: To check out a guest in a room on a permanent basis. When a guest is checked out, the out

dialing facility for that room gets disabled. The guest room telephone bill is printed at the check out

command. The print port can be defined as the serial or parallel port.

Code : #69 + PW + 305 + extno. + 0 - OP bill on hyper/ 1 - OP bill on Printer + *

Example: To checkout room number 205 and print the bill on parallel port do the following

Tel Code : #69 + PW + 305 + 205 + 1 + *

HT code : set checkout 205 1

Allied Program : 304.

Default Value : None.

f. Temporary Check-in/Check-out

Function : This feature is used to temporarily check in/out/in a guest who has already checked in the

room. This is done when the guest leaves the room for the day or for a while but has not checked out

(vacated) the room. When the guest is temporarily checked out the telephone bill is not printed. The out

dialing facility is locked but no other guest can be checked in the room. When the guest arrives back a

temporary check in is done to allow the out dialing.

Code : #69 + PW + 306 + extno. + 0 - temp check out / 1 - temp check in + *

Example: To temporarily checkout a guest from room 205 use the following program

From Tel : #69 + PW + 306 + 205 + 0 + *

HT code : set tempinout 205 0

Allied Program : 304.

Default Value : None.

g. Dial Tone for Hotel Rooms

Function : This feature is useful to replace the dial tone by a message that announces the internal

telephone directory or any other information the Hotel management wishes to convey to the guest rooms

when the guest lifts the telephone handset. The message is to be recorded using program 084, the

message number to be recorded is 8 and the message duration should not exceed 32 seconds. This

program is to replace the dial tone with the message or vice-versa. By default the dial tone is present.

Code : #69 + PW + 307 + 0 - OFF / 1 - ON + *

Example: To replace the dial tone by the message program as follows

From Tel : #69 + PW + 307 + 1 + *

Allied Program : 084, 303

Default Value : None.

set checkout<extno><digit:0=hyper / 1=printer>

set tempinout<extno><digit:0=checkout / 1=checkin>

Programming this feature through Hyper Terminal not applicable.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 96

h. Programming Music on Hold prior to Dial Tone Message NOT APPLICABLE FOR OFFICE VERSION

Music is played for 2-3 sec before Dial Tone Message is heard by the guest. This program facilitates the

user to play the message without playing music before the DT message.

Tel. Code : #69 + PW + 106 + Digit ( 0 – disable / 1 – Enable) + *

Allied Program : 307.

Default Value : Enable.

i. Room to Room calling – Groupwise This program facilitates the guests occupying multiple rooms to communicate on their own without

operator’s intervention. This program can form groups of such rooms wherein Room to room dialing

would be possible. Paralally, these rooms can avail Hotel features such as single digit access codes,

which otherwise was not possible in previous versions.

The room would get deleted automatically from the existing group once it is check out. However at any

given movement of time the room can be attached with other group directly using any extension from the

new group as Header Ext. with program code 308.

By default there would be no group programmed. One Extension can be a part of a single group only.

Dialing within group can be availed by dialing # followed by the room No. ( Ext. No.)

Program for Creation of groups for calling within group Tel. Code #69+ PW + 308 + <Ext.No.> + * + <Ext.no> + * + ------ + *

j. Program for removal of extension within a group.

Tel. code : #69+ PW +<Prg.code309>+<Ext.No.>+*

k. Hotel Bill entry

Guest, during his/her stay in the hotel may use the chargeable services provided by the hotel such as

Food, Laundry or any other miscellaneous services. Charges of all these services along with Room Tariff,

Tax and Telephone Bill can be included in a Bill and can be printed as a Cumulative/consolidated Bill that

can be presented to the customer. These various charges except Tel Bill can be entered using this

program.

If there happens to be some changes to be made after the bill gets printed, system allows the operator to

re-enter all the entries and checkout the guest again. The information about the call details would be

preserved for the said room till the room does not get check-in. Also during that period if another room gets

check-out, the data would be lost.

Maximum amount That can be entered & total bill amount displayed cannot exceed Rs.99999.99. Last two

digits of the value entered would be considered as paise. Either entry (Digit 1-5) if not applicable can be

omitted.

TEL. Code: #69+ PW + 310 + <EXT.NO.> + * + <1: Room rent>+Amount (Rs xx-xxxxx.xx)+ * +

<2: Food> + Amount (Rs xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs xx-xxxxx.xx) +* +

<4: Misc>+ Amount (Rs xx-xxxxx.xx) +* + <5: Tax>+ Amount (Rs xx-xxxxx.xx) +*

set playmusic <digit:0=off / 1=on>

set roomgrpext <extno :max15>

Clear roomgrpext <ext.no>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 97

l. Room to Room Calling - Global

This facilitates room to room calling amongst all rooms but still enjoying the Hotel Features including single

digit access codes which otherwise was not possible for Service Ext. in previous versions. However for

room calling, # needs to be prefixed before room ext. is dialed. This feature can be enabled/disabled using

following program

TEL : #69 + PW + 311 + Digit 1/0> + *

m. Programming Name of Hotel

This program facilitates the user to program Name of the Hotel that should get printed in final bill to be

presented to the customer. The Hotel name can be of max. 40 characters length comprising of 4 words,

each not exceeding 16 characters.

This program is possible only through Hyper terminal. Applicable only for ARM Split CPU Ver. 0.6

onwards.

Tel. Code : Not Applciable

n. Clear Floorwise Room Service Extension :

With this program it is possible to erase/clear the floor-wise room service extensions defined using program

301. The programming code for the same is as follows :

Tel . Code : #69 +PW +Program code 312 + <Floor No: 1-7> + *

o. Clear single digit access code :

This program enables user to clear the single digit access codes defined using Prog 302. The code for the

same is as follows :

Tel. Code : #69 +PW +Program code 313 + <Digit: 2-7> + *

Set hotelbill <Ext.no> <Digit1-5> <Amount (Rs.xx-xxxxx.xx)>

set roomcall <Digit 0/1> ( Digit: 0-Disable, 1-Enable)

Set hotelname <word 1> <word 2> <word 3> <word 4> |<-------------------- Characters 1-40--------------------------->|

Clear roomserv <Floor No: 1-7>

Clear onedigacc <Digit: 2-7>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 98

31. MISCELANEOUS HYPER COMMAND

Setting Name of an Extension : Feature not available in 256P CPU

NOTE : Alphanumeric characters are not allowed. Name once programmed can be overwritten by any other

name.

Clear Name of an Extension : Feature not available in 256P CPU

Change Login Password for Hyper Terminal.

NOTE: Login PW if forgotten can not be resetted unless the system is hard resetted or backup

recovered.

REMOTE PROGRAMMING

Remote programming can be accomplished by originating a call from any programming extension and dialing

Hook-flash followed by # 69 and Prog. PW.

Upon which Programming Tone would be fed to the “Remote End” caller.

The caller can now initiate programming. The EPABX user who has initiated Remote Programming can not

hangup till the time Programming is completed.

set extname <extno> <name : 01-20 characters>

set newpw

clear extname <extno>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 99

DEFAULT DATA

CARD CONFIGURATION DETAIL

Slot : 1 2 3 4 5 6 7 8

PRES.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W

PROG.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W

P 1: EX410 EX502 EX416 EX218 EX105 EX KT313 KT222

P 2: EX452 EX103 EX102 EX311 EX310 EX308 KT111

P 3: EX453 EX415 EX EX220 EX302 EX KT604 KT444

P 4: EX402 EX406 EX100 EX221 EX108 EX KT300

P 5: EX89898 EX503 EX150 EX EX555 EX85 KT333 KT608

P 6: EX EX457 EX151 EX223 EX107 EX314 KT301

P 7: EX454 EX413 EX305 EX224 EX316 EX612 KT219 KT400

P 8: EX472 EX501 EX307 EX225 EX EX306 KT403

P 9: EX407 EX EX460 EX153 EX411 EX118 KT465

P 10: EX412 EX EX EX EX304 EX197

P 11: EX226 EX417 EX462 EX87 EX106 EX KT

P 12: EX309 EX461 EX463 EX466 EX303 EX83

P 13: EX419 EX EX464 EX112 EX152 EX606 KT

P 14: EX401 EX EX EX113 EX104 EX78

P 15: EX EX EX216 EX101 EX312 EX KT

P 16: EX408 EX EX315 EX EX418 EX610

LINE DATA: EXT

Ext Port S/W Class User Budgt Hot Abbr JUN CUG PVT Secry Prog

No No Type No COS COS Line Tbl Group Group JUN ExtNo AccLvl

202 1 OPR 1 4 4 0 1 1 3

203 2 EXT 6 0 4 0 1 1 0

204 3 EXT 6 0 4 0 1 1 0

205 4 EXT 6 0 4 0 1 1 0

200 129 EXT 1 4 4 0 1 1 3

201 129 EXT 1 4 4 0 1 1 3

LINE DATA: JUN

PARAM.-> PORT JUN PVT ANS LOC SER MAX MAX SIG METR CLI CEN DAY NIGH

JUN NO TYPE JUN SIG STD PRO BCH O/G TYP TYP TYP TRX HUNT HUNT

000 5 NOR N N STD 0 1 1 DTMF NONE NONE N

001 6 NOR N N STD 0 1 1 DTMF NONE NONE N

002 7 NOR N N STD 0 1 1 DTMF NONE NONE N

003 8 NOR N N STD 0 1 1 DTMF NONE NONE N

CLASS TABLE :

FEATURE/CLASS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

MON / LIS 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0

BARG TONE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

CONFERENCE 1 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1

DND 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1

JUN TRANSFER 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

FWD PROTECT 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0

SECOND JUN 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1

ONLY GLOBAL 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0

EMERGENCY ABR 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

INTERNAL FWD 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

CLIP 1 1 1 1 1 0 0 0 0 1 0 0 0 0 1 1

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 100

CLIR 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1

CLIR OVERRIDE 1 0 1 0 1 1 1 1 1 1 1 1 1 1 1 1

DND OVERRIDE 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1

EXECUTIVE EXT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

EXTERNAL FWD 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0

JUN TO JUN TRF 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0

DTMF / PULSE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

DIAL TONE MSG 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

MOBILE EXT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0

DOSA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

MSN CALL QUEUE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

MSN NO REPLY 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

JUN CALL QUEUE 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

ENBLOC DIAL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

COS DAY 4 3 3 2 3 1 1 1 1 3 1 1 1 1 3 4

COS NIGHT 4 3 3 2 3 1 1 1 1 3 1 1 1 1 3 4

NO.OF REST TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

NO.OF DENY TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

COS BUDGET 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

TIME LIM LOCAL 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0

TIME LIM STD 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0

CHARGE TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

EXT HKFLASH 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7

LANGUAGE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

LCR TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

FEATURE/CLASS 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

MON / LIS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

BARG TONE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

OFFICE TIME :

MONDAY TUESDAY WEDNSDAY THURSDAY FRIDAY SATURDAY SUNDAY

DAY START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00

NIGHT START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00

MISC. SYS PARAMETERS

DEFAULT EXTENSION NO.LENGTH(Digits):3

JUNCTION HUNT DIRECTION: CIR

SYSTEM S/W TYPE: OFFICE VERSION

OPERATOR LINE NO: 681

ALARM OPERATOR: 681

FAX EXTENSIONS:

BILL START TIME LOCAL(sec): 10

BILL START TIME STD (sec): 10

PRIMARY CLOCK SOURCE SLOT NO:

SECONDARY CLOCK SOURCE SLOT NO:

CURRENT SYSTEM CLOCK: CRYSTAL_CLOCK

CURRENT REFERENCE FOR PLL: CRYSTAL_CLOCK

SYSTEM MODE CHANGEOVER: MANUAL

CURRENT SYSTEM MODE: DAY

EXT CLI DUMMY DIGITS: 0

VOICEMAIL MODE: NOT PROG.

SERVICE PROVIDER # DIAL : AIRTEL

DUMMY DIALTONE OFF

GAIN 8-PARTY CONF: HIGH

SYSTEM OPERATED IN: 16 SLOTS

2 DIGIT NUMBERING SCHEME: OFF

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 101

PRI MASTER/SLAVE MODE: SLAVE

PRI TYPE OF NUMBER(CallingPty): SUBSCRIBER

PRI NUMBERING PLAN(CallingPty): ISDN/TELEPHONY

PRI TYPE OF NUMBER(CalledPty): UNKNOWN

PRI NUMBERING PLAN(CalledPty): UNKNOWN

LOGICAL PARTITION: ON

TRANSFER RECALL TIMEOUT(sec): 15

PAGING JUNCTION NO:

GSM JUN CALL PROCEED TIMEOUT(sec): 10

GSM JUN DELIVERED TIMEOUT(sec): 60

ACB NOANS RBT TYPE: SPECIAL RBT

>D EXTNAME

EXTNO EXTNAME EXTNO EXTNAME

LCR Prefix Table

Entry Prefix C H O I C E 1 C H O I C E 2

No. Digit SP.LOCAL SP.STD SP.LOCAL SP.STD

JUNCTION GROUPS

GROUP No : 1

000 001 002 003

GROUP No : 2

GROUP No : 3

GROUP No : 4

GROUP No : 5

GROUP No : 6

GROUP No : 7

GROUP No : 8

GROUP No : 9

GROUP No : 10

GROUP No : 11

GROUP No : 12

GROUP No : 13

GROUP No : 14

GROUP No : 15

GROUP No : 16

CLI BASED ROUTING TABLE

Sr. CLI NO DAY EXT NIGHT EXT Sr. CLI NO DAY EXT NIGHT EXT

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 102

EXT HUNT GROUPS / MEMBERS

EXT HUNT GROUPS / MEMBERS

Group No 681 682 683 684 685 686 687 688 689 690

TYPE : BIMM BIMM BIMM

STAIR : OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF

1 200 404 408

2 100 89898 415

3 419

4

5

6

7

8

9

10

11

12

13

14

15

MSN Table Parameters

MSN Table No:1

DAY:ENABLE

NIGHT:ENABLE

Pilot Number:

MSN Length:

Port Num MSN Num CLI Port Port Num MSN Num CLI Port

RESTRICTED TABLES

TBL NO: 1 2 3 4 5 6 7 8

NUM 1

NUM 2

NUM 3

NUM 4

NUM 5

NUM 6

NUM 7

NUM 8

NUM 9

NUM 10

DENIED TABLES:

TBL NO: 1 2 3 4 5 6 7 8

NUM 1

NUM 2

NUM 3

NUM 4

NUM 5

NUM 6

NUM 7

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 103

NUM 8

NUM 9

NUM 10

DENIED AND RESTRICTED TABLE ALLOCATION CLASS-WISE

CLASS NO. REST TBL NOS. DENY TBL NOS.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

SYSTEM ABBR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

10 11 12 13

14 15 16 17

18 19 20 21

22 23 24 25

26 27 28 29

30 31 32 33

34 35 36 37

38 39 40 41

42 43 44 45

46 47 48 49

50 51 52 53

54 55 56 57

58 59 60 61

62 63 64 65

66 67 68 69

70 71 72 73

74 75 76 77

78 79 80 81

82 83 84 85

86 87 88 89

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 104

EXT ABR NUMBERS

TABLE NO: 1

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4

5 6 7 8

9 10

TABLE NO: 2

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4

5 6 7 8

9 10

TABLE NO: 3 upto TABLE NO: 20

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4

5 6 7 8

9 10

EMERGENCY ABR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4

5 6 7 8

9 10

>D EXSY

EXTENDED SYSTEM ABBR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

0 1 2 3

4 5 6 7

: : : :

: : : :

492 493 494 495

496 497 498 499

CENTREX TABLE

Srl.no. DIGITS LEN SERV PROV MODIFY

1 0 0 0

2 0 0 0

3 0 0 0

4 0 0 0

5 0 0 0

6 0 0 0

7 0 0 0

8 0 0 0

9 0 0 0

10 0 0 0

11 0 0 0

12 0 0 0

13 0 0 0

14 0 0 0

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 105

15 0 0 0

MODIFY TABLE

SERV PROV STRIP DIGLEN ADD PREFIX

1 0

2 0

3 0

4 0

5 0

Pulse Rate Pulse Charge (PRPC) Table :

FPR:First Pulse Rate ( 0.1 sec) PR :Pulse Rate ( 0.1 sec)

FPC:First Pulse Charge ( Paise) PC :Pulse Charge ( Paise)

Table Cust #1 Cust #2 Cust #3 Cust #4 Cust #5

No FPR PR FPC PC FPC PC FPC PC FPC PC FPC PC

Call Cost Table (CCT):

Serv. Zone 1 Zone 2 Zone 3 Zone 4

Prov. CCT Start PRPC Start PRPC Start PRPC Start PRPC

No No Time Tbl No Time Tbl No Time Tbl No Time Tbl No

CODE TABLE :

Srl Code CCT CCT CCT CCT CCT CCT

No SP0 SP1 SP2 SP3 SP4 SP5

PORT BUDGET/ BILL SUMMARY:

PORT DAY_BUDGET MONTH_BUDGET BILL BILL BILL BILL

FIX EN FIX EN TODAY PR.DAY CUR MONTH PR. MONTH

CUG ACCESS MATRIX

CUG NO: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

1 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

2 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

3 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

4 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

5 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

6 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

7 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

8 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

10 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

11 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

12 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

13 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

14 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

15 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

16 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

ON LINE PRINT DATA FORMAT

SYNTEL NEOS Ver 1.8 Call Record 11/11/11 11:11

--------------------------------------------------------------------------------

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 106

Sr No|Ext |Misc #|Jun |Directory No |Date |Time |Duration|Bill Amt|Acc |Flag

HOTEL ROOM SERVICE

1st FLOOR : 202

2nd FLOOR : 202

3rd FLOOR : 202

4th FLOOR : 202

5th FLOOR : 202

6th FLOOR : 202

7th FLOOR : 202

HOTEL SINGLE DIGIT ACCESS

DIGIT 2 : 202

DIGIT 3 : 202

DIGIT 4 : 202

DIGIT 5 : 202

DIGIT 6 : 202

DIGIT 7 : 202

HOTEL ROOMS CHECKED IN

GSM port status

LINE DATA: GSM JUN

JUN. PORT SIM SIM N/W VBAT MIC SPK SIDE

NO NO PRES REG STRE GAIN GAIN TONE

000 1 Ready Reg 15 80 02 60 00

001 2 Ready Reg 16 80 02 60 00

002 3 Ready Reg 14 80 02 60 00

003 4 Ready Reg 15 80 02 60 00

GSM JUNwise IMEI Number Display

GSM

JUN PORT IMEI

NO NO NO

01 241 353451041509389

02 242 353451041520824

03 243 353451041531847

04 244 353451041522895

Voice Mail Extensions

VOICE MAIL PORT EXT NUMBERS

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 107

Hunt Group Call Forwarding

>D FWDHU

FORWARD HUNT GROUP NO.: 79

UNCOND BUSY NO REPLY

EXT CALLS:

JUN CALLS:

DID CALLS:

ALL CALLS:

… Total H.G. 10 Nos.

Extensionwise External forwarded Numbers

EXTERNAL FWD NUMBERS EXTERNAL FWD TIMEOUT: 3

EXT FWD NUMBER EXT FWD NUMBER EXT FWD NUMBER

PRI-EXT. MSN Table

MSN Table To PRI Ext Parameters

MSN Table No:1

MSN Length:0

MSN PRIExt Group No.:

Jun No. MSN No.

SIP Card PArameters

SIP CARD PARAMETERS

Slot No.: 10

Card Type: CARD_SIP_EXT16

IP Address: 000.000.000.000

Netmask: 000.000.000.000

Gateway: 000.000.000.000

Debug Level: 0

TIE DESTINATION IPs

TIE Routing Table: Destination IP's

Sr. IP1 IP2 IP3 IP4

No.

1 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

2 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

3 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

4 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

5 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

6 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

7 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

8 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

9 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

10 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

11 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

12 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

13 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

14 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

15 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

16 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 108

TIE ROUTE TABLE

>D TIER

Tie Routing Method:Extension Numbering

Auto Route Select :OFF

PBX Code:0

Tie Digit Dial Timeout:100

Tie routing Table:

Sr. Leading Add Sub Min Max

No. Digits Digits Digits Digits Digits

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 109

PRINT COMMANDS FROM HYPER

PRON for Online Printing

d pron

CRAll for Call Record of All Ext & Jun

d CRALL <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRALLExt for Call Record of All Extensions wise only

d CRALLExt <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRALLJun for Call Record of All Junctions wise only

d CRALLJun <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRExt for Call Record of One Extension only

d CRExt<extno><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>

<endtime(HHMM)>

CRJun for Call Record of One Junction only

d CRJun <junno><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>

<endtime(HHMM)>

CRFLag for Call Record of Flags only

d CRFlag <flag(1-20)><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>

<endtime(HHMM>

CREFLag for Call Record of Extension & Flag

d CREFLAG <extno><flag(1-20)><s date(DDMM)><e date(DDMM)><s time(HHMM)>

<e time(HHMM>

CRJFLag for Call Record of Junction & Flag

d CRJFLAG <junno><flag(1-20)><s date(DDMM)><e date(DDMM)><s time(HHMM)>

<e time(HHMM>

Note : For ARM CPU & ARM Split CPU, date format should contain Year(2 Digit)

as well.

Flag No. Symbolic Representation Meaning

01 S For all outgoing STD Calls

02 I For all outgoing ISD Calls

03 P For all outgoing calls with Polarity Reversal facility

04 M For all Metered Calls

05 A For all calls with AOC

06 R For all calls received in the organization

07 U For all calls that went unanswered, i.e. the missed call details

08 * For all outgoing calls of a duration greater than 5 min

09 # For all outgoing calls of a duration greater than 10 min

10 ? For all outgoing calls of a duration greater than 30 min

11 S * For all STD calls of a duration greater than 5 min

12 S # For all STD calls of a duration greater than 10 min

13 S ? For all STD calls of a duration greater than 30 min

14 I * For all ISD calls of a duration greater than 5 min

15 I # For all ISD calls of a duration greater than 10 min

16 I ? For all ISD calls of a duration greater than 30 min

17 R * For all calls received of a duration greater than 5 min

18 R # For all calls received of a duration greater than 10 min

19 R ? For all calls received of a duration greater than 30 min

20 OG For all outgoing calls

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 110

QUICK REFERENCE GUIDE - NEOS

I – Class of Service Programming

1

Enable/Disable feature for Class

Tables

#69+PW+000 + CoS Tbl(01-32) + *

Feature Code (00-14,25-35)+ Func (0/1)+ *

00 – Listening In & Room Monitor

01 – Barge-in with Tone

02 – Barge Protect

03 – conference

04 – Do Not Disturb

05 – Junction Transfer Allow

06 – Call Forward Protect

07 – Second JUN Call

08 – Only Abbreviated Allow

09 – Emergency No. Allow

10 – Internal Call Forward Allow

11 – CLIP Allow

12 – CLI Restriction Allow

13 – CLI Restriction Override Allow

14 – Do Not disturb Override Allow

25 – Executive Ring Allow*

26 – External Call Forwarding*

27 – JUN – JUN Transfer

28 – DTMF / PULSE

29 – DIAL TONE MESSAGE

30 – Mobile Parallel Ring*

31 – DOSA

32 – MSN Call Queue

33 – MSN No Reply

34 – Call Queue on Analog Junction

35 – Enblock Dialing#

Set class <class 1-32> <clscode>

<limit>

Limit : 1 – Enable; 0 – Disable

*- Not applicable for 256P CPU

#- Applicable only with Split

CPU Vr. 0.3, ARM CPU 0.7

Combo CPU Ver. 1.1 and 256P

CPU Ver. 2.0 onwards.

Feature 15 : Day/Night Class

#69+PW+000 + CoS Tbl(01-32) + * + 15 + Day

Func(0-4) + Night Func (0-4) + *

0 – Intercom; 1 – Local;

2 – Local+Mobile 3 – STD; 4 - ISD

Set Class <Class 1-32> <15>

<limit>

Feature 16,17 : Restricted/Denied

Tables

#69+PW+000 + CoS Tbl(01-32) + *

Feature Code (16/17) + Table (0/1-8/9) + *

0 – Clear Table ; 1-8 –Selective Table (1-8) 9 –

Assign all Tables

Set Class <Class 1-32>

<16/17> < limit>

F-18 : CoS after budget Exhaustion #69+PW+000 + CoS Tbl(01-32) + * + 18 + Func

(0-4) + *

Set Class <Class 1-32> <18>

< limit>

F19,20 : Time Limit Local-STD

#69+PW+000 + CoS Tbl(01-32) + *

Feature Code (19/20) + Func (00-99) + *

00-99 Minutes

Set Class <Class 1-32> <19/20>

<limit>

F21 : Charge Type #69+PW+000 + CoS Tbl(01-32) + * + 21 +

Charge Type (0-4) + *

Set Class <Class 1-32> <21>

<limit>

F-22 : Hook Flash Time

#69+PW+000 + CoS Tbl(01-32) + * + 22 + Hook

Flash Digit (1-9) + *

Digit : 1-9 100 msec – 900 msec.

Set Class <Class 1-32> <22>

<limit>

F23 : Voice Prompt Language

#69+PW+000 + CoS Tbl(01-32) + * + 23 +

Language (0-2) + *

0 – English; 1 – Hindi; 2 – No Prompts

Set Class <Class 1-32> <23>

<limit>

F24 : LCR Type

#69+PW+000 + CoS Tbl(01-32) + * + 24 + LCR

Type (0-2) + *

0 – No LCR; 1 – LCR Override ; 2 – Only LCR

Set Class <Class 1-32> <24>

<limit>

F25 : Executive Ring #69+PW+000 + CoS Tbl(01-32) + *

25 + Func (0/1) + *

Set Class <Class 1-32> <25>

<limit>

2 Copy Class #69+PW+001 + Source Class (01-32) +

Destination Class (01-32) + *

Set copycls <Source class>

<Destination Class>

3 Assign class to Extension #69 +PW + 002 +Ext No + Class No. (01-32) + * Set asscls <Ext No> <class no.:1-

32>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 111

II - System Setting

1

2

RTC Time setting

RTC Date Setting

#69 +PW + 011 + HH + MM + *

#69 +PW + 012 + DD + MM + YY + DoW + *

Set time <HHMM>

Set date <DD><MM><YY><DoW

1-Mon…..7-Sun>

3 Office Time Setting #69 +PW + 013 + DoW + HH1 +MM1 + HH2

+MM2 + *

Set officetime

<DoW:1=Mon….7=Sun/8=Mon-

Sat><Start TimeHHMM> <End

Time HHMM>

4 Clear Office Time #69 +PW + 014 + 0 + * Clear officetime

5 Set Organizational Holiday #69 +PW + 015 + DD + MM + * Set holiday <DDMM>

6 Clear Organizational Holiday #69 +PW + 016 + 1234 + * Clear holiday

7 Change over Mode #69 +PW + 017 + Func (1/2) + * Set mode <digit:1-Manual/2-Auto>

8 Manual system Mode Changeover #69 +PW + 018 + Funct (1/2) + * Set daynight <Digit:1-Night/2-Day>

9 Add Card #69 +PW + 019 + slot No. (1-7/01-16) + Card

Type (01-17) + *

Set cardadd <slot no 1-7/01-16>

<Card type 01-17>

10 Delete Card #69 +PW + 020 + Slot No. ( 1-7 / 01-16) + * Clear card <slot no 1-7 / 01-16>

11 Add Port / Assign Ext. No. to port

FNP

#69 +PW + 021 + Port No. (001-128-160-256) + *

+ Ext. No. + *

Set portadd <port no:1-128-160-

256> <Ext No.>

12 Assign program Access Level to

Ext.

#69 +PW + 022 + Ext. No. + Program Access

Level ( 0 / 3) + *

Set extpacc <Ext No> <Program

Access Level-0/3>

13 Program CTI FNP + SYNApps #69 +PW + 024 + CTI Mode (0-5, 7) + * Set ctimode <mode:0-5, 7>

14 Change Program PW #69 +PW + 025 + 3 + New PW + * Set prpwchng <3> <4 digit

password>

15 Set Dial Plan for Extension

Numbering

#69 +PW + 047 + Digit (0-5) + Dial Type (1-5) +

*

Set dialplan < digit 0-9> <

dial Type 1-5>

16 Adding dummy zeros for CLI

Display

#69 +PW + 048 + Digit (0-5) + Mode (0- Suffix /

1 – Prefix ) + *

set clidummy <digit: 0-5>

<Digit = 0 :Suffix / 1=Prefix>

17 Setting CLI send Pattern # 69 + PWD + 049 + Digit (0-1) + * set clisend <0/1 0=Before ring 1=

Between ring>

III - FLEXIBLE NUMBERING PLAN

1 Clear Dial Code FNP #69 + PW + Prg.code 094 + Port No./999 + * clear DIALCode <Port No/999>

2 Program Dial code FNP # 69 + PW + 092 + Port No <000-258, 276-285>

+ Dial Code <x-xxxxx>

set DIALC <Port no> <

Dial Code>

3 Restore Default Dial Code FNP #69 + PW + 096 + 1234 + *

4 Clear Feature Code FNP #69 + PW + Prg.code 095 + Feature No./999 + * clear FEATC < Feature No /999>

5 Program Feature code FNP #69+1234+<Program code 093>+feature

no.(xxx)+Dial code<x-xxxxx>+ *

set featcode <feature no> <Dial

code>

6 Recover default feature Code FNP #69 + PW + 097 + 1234 + *

IV – Extension Programming

1 Extension Enable/Disable #69 +PW + 031 + Ext. No . + Func ( 0/1) + * Set enext < ext no><Digit:1-

Enable/0-Disable>

2 Set Operator Extension #69 +PW + 032 + Operator Ext. No. + * Set oprext <Ext No./Hunt Group>

(999 – Cancel OPR)

3 Flexible Number Programming

FNP #69 +PW + 033 + Old Ext. no. + * + New Ext. no. + *

Set flex <Old Ext No> <New Ext

No>

4 FAX Extension #69 +PW + 035 + Ext.1 + * + Ext2 + * + Ext3 + * +

Ext. 4 + *

Set faxext < extno> <extno>

<extno> <extno>

5 Reset Extension Password

#69 +PW + 036 + Ext. No. + *

Ext. PW would be set to 1234. No need to set

exclusively.

Set resetexpw < extno.>

Card if added, Ext. PW needs to be

resetted.

6 Add Extension to Pickup

Group #69 +PW + 037 + Ext. No. 1 + * + Ext. 2 + * + …….

Set pickgrp <header ext> <member

ext>

7 Delete Extension from Pickup

group #69 +PW + 038 + Ext. No. + *

Clear pickext <extno>

8 Delete Pickup Group #69 +PW + 039 + Ext. No. + * Clear pickgrp <extno>

9 Hot line Number Programming #69 +PW + 040 + Hot Line No (01-16) + * + Number

+ *

Set hotline <hotline number 1-16>

<digits>

10 Assigning Hotline No. to

Extension

#69 +PW + 041 + Ext. No. + Hot Line (01-16) + Type

(0/1) + Func ( 0/1) + *

Set exthotline <extno> <hotlineno:1-

16> <digit:1-Dely/0-

Imm> <1>

11 Clear Hot line #69 +PW + 042 + Ext. No. + * Clear hotline

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 112

12 Boss secretary Extension FNP #69 +PW + 154 + Boss Ext. No. + * + Secretary Ext.

No. + *

Set secretary <boss extno>

<secretary extno>

13 Assign Junction Group to

Extension

#69 +PW + 075+ Jun Gr No (01-16) + * + Ext No. 1 +

* + Ext No. 2 + * + …..

Set assjgrp <extno>

<Jun Grp no: 01-16>

14 Assign Secondary JUN Group

to Extension #69 +PW +098 + Grpno (01-16) + * + ExtNo.+ *

15 Clear Secondary JUN Group of

Ext #69 + PW + 100 + ExtNo + *

V – Analog Junction Programming

1 Enable/Disable Junction #69 +PW + 061 + Jun No. + Func (0/1) + * .. Set junen <junno><digit:1-Enable/0-

Disable>

2 Junction’s Operating Direction #69 +PW + 062 + Jun No + Direction (1-I/C/2-

Bothways) + *

Set jundir <junno> < digit:1-i/C// 2-

Bothways>

3 Junction Type #69 +PW + 063 + Jun No + Signal Type (1-2) +

Category (1-2) + Meter (1-4) + CLIP (1-2) + *

Set ajsigtype <jun no> <Type:1-

Pulse/2-Tone> <Category:1-Local/

2-STD>

Set ajmtrclip <jun no> <Mtr:1-

none/2-Rev/3-12 KHz./4-16KHz>

<Clip: 1-None/2-DTMF>

4 Hunt Group Programming

#69 +PW + 064 + Group No (01-15) + Type (1-3)

+ Staircase (1/2) + * + Ext. No. 1 + * + Ext. No. 2

+ * +……( Max 5 Ext.)

Set huntgrp <grpno:1-15><Hunt

type:1-sim/2-busyImm/3-busyDly>

<Staircase:1-On/2-Off><Ext: Max

5>

5 Junction Landing Extension FNP

#69 +PW + 065 + Jun No + * + Day Ext. No + * +

Night Ext. No. + * + ……

Day /Night Ext No : 910 –Auto ATT / Specific

Ext. No. / Hunt Group (681-690)

Set jlanding

<junno><DayExt><NightExt>

6 Hunt Time #69 +PW + 066 + Time (06-60) + * Set hunttime <time:6-60>

7 Attendant Fail Landing

#69 +PW + 067 + Jun No + * + Z1 Ext. No. + * +

Z2 Ext + * + Z3 Ext + * + Z4 Ext + * Ext No =

Specific Ext. No./ Hunt Group No.

set failland <jun no> <Z1 ext> <Z2

ext> <Z3 ext> < Z4 ext>

Ext =999 will disconnect call during

respective TZ after welcome msg.

8 Assign Private Junction Line FNP #69 +PW + 068 + Ext. No. + * + Jun No. + * Set junpvt <extno> <junno>

9 Delete Private Junction Line #69 +PW + 069 + Ext. No. + * Clear junpvt <extno>

10 Junction Access Group #69 +PW + 070 + Not to be used at all.

11 Junction Access Group call limit #69 +PW + 071 +

13 Program Junction Grouping #69 +PW + 073 + Jun Group No. (01-16) + * +

Jun No. 1 + * + Jun No. 2 + …….

Set jungrp <JunGrp no: 01-16> <jun

no>

14 Clear Junction Grouping #69 +PW + 074 + Jun Group No + * + Jun No. 1

+ * + Jun No. 2 + * + …..

Clear jungrp <JunGrp no:01-16>

<Junno>

15 Program Leased Line #69 +PW + 076 + Jun No + Digit ( 0/1) + * Set jlease <junno>

< Digit:1-Enable/0-Disable>

16 Program Junction Ring Pattern #69 +PW + 077 + Digit (8-5) + * N. A.

17 Program JUN as Centrex Line #69 + PW + 078 + Jun no + 0/1+ * set centrex <junno><digit: 0-1>

18 Program Time-out for External

Forwarded Calls #69 + PW + 050 + timeout (01-99)+ *

set efwdtime <time:0-99>

19 Program Auto ATT Ring Time-out #69 + PW + 051 + timeout (05-30)+ * N. A.

20 Program time-out for JUN-JUN

Transferred Call #69 + PW + 052 + timeout (01-99)+ * N. A.

21 Selection of # dialing for Centrex

with AirTel / Reliance

#69 + PW + 055 + Digit ( 0 – AirTel / 1 –

Reliane) + *

set servprov <Digit (0-1)>

0- AirTel # Centrex / 1 – Reliance #

Centrex dialing.

22 Programming Dummy Dial-tone

for Analog Junctions #69 + PW + 056 + Digit ( 0 – OFF / 1 – ON ) + *

set Dummydt <Digit (0-1)>

0- Dummy DT OFF ; 1 - ON

23 Call Forward of Hunt group to

Hunt Group / Extension

#69 + PW + 057 + H.G. (01-10) + FWD Type (0-

2) + Call Type (1-4) + Ext. / H.G. / 999 + *

set fwdhunt <H.G.><Type : 0-2>

<Call Type 1-4> < H.G./Ext/999>

24 Jun Call Queue on Hunt Group # 69 + PW + 058 + Digit ( 1-Enable / 0-Disable ) N.A.

25 Transfer Call Recall time Selection #69 +PW +105 +<Time 15-60> + * set trfrecall<Time(sec):15-60>

26 Programmable Hunt Group

Landing Pattern

#69 + PW + 217 + <Huntgrp no. 01-

10>+<digit:0=Sequential/1=Round robbin> +*

set huntland <huntgrp no 01-10>

<digit:0=sequential/1=Round Rbn>

27 STD / Local JUN access

transperancy #69 + PW + 109 + Digit < 0 – OFF / 1 – ON > +* set allowstd <Digit:1=on/ 0=off>

28 Programmable Paging Junction #69 + PW + 600 + JUN No. + * set pagejun <JUN No.>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 113

29 Clear Paging Junction #69 + PW + 601 + JUN No. + * clear pagejun < JUN No.>

VI – Auto Attendant Message Programming

1 Message Time zone Programming

#69 +PW + 081 +DoW (1-7) + Z1 Start Time

(XXXX) + Z2 Start Time + Z3 Start Time + Z4

Start Time + *

Z1-Z4 : Time Zone in 24 Hrs. format.

set tzones<dow:1-7>

<Z1><Z2><Z3><Z4>

[Z1-Z4:Zone Start time HHMM]

2 Welcome Message Table

Programming

#69 +PW + 082 + Tbl No. (1-9) + * + Z1 Msg (1-8)

+ Z2 Msg (1-8) + Z3 Msg (1-8) + Z4 Msg (1-8) + *

N. A.

3 Assign Message Table to Junction #69 +PW + 083 + Jun No. + Tbl No. (1-9)+*

4 Record Auto Attendant Message/

Music #69 +PW + 084 + Msg. No. (01-09) + *

5 Playback recorded ATT Message #69 +PW + 085 + Msg. No. (01-09) + *

6 Erase Auto attendant Messages #69 +PW + 086 + 1234 + *

7 Music Source selection #69 +PW + 028 + Day mode Music (0/1) + Night

Mode Music ( 0/1) + *

Set music <day: 0/1><Night: 0/1>

8 Voice Guidance language selection

for External caller #69 +PW + 029 + Language ( 0-2)

Set vglang <Digit: 0-2>

VII - CoS Prefix Table Programming

11 Progrm CoS Prefix #69 + PW + 088 + CoS Prefix digit ( 4 digit max) + * + CoS (0-4)+ Min Digits (03-23)+ Max Digits (03-23) + *

set cosprefix <prefix:max 4 dig> <cos:1-4> <mindig:1-23> <maxdig:1-23>

2 Initialize default CoSP Table #69 + PW + 089 + 1234 + * clear COSPrefix

VIII. – E1 Junction Programming

1 E1 Channel Setting #69 +PW + 101 + Jun No. + Max Ch (30) + Max

OG Ch (00-30) + Direction (1/2) + *

Set eoglim <junno><Max

Ch:30><Max OG Ch:0-30><Hunt

Dir:1-Asc/2-Desc>

2 E1 Parameter setting #69 +PW + 102 + Signal Type (1-3) + 1 +

Category (1-Local/2-STD)

Set epara <junno> <Sig:1-Pulse/2-

DTMF/3-R2MFC> <1> <Cat:1-

Local/2-STD>

3 E1 Landing Extension #69 +PW + 103 + Jun No + Day Ext. No. + Night

Ext. No. + *

Set eland <junno> <DayExt>

<NightExt>

IX. – BRI Junction Programming

1 Channel setting #69 +PW + 111 + Jun No. + Max Ch (02) + Max

OG Ch (00-02) + *

Set brioglim <junno> <Max

Ch:2> <Max OG Ch:0-2>

2 Landing Extension #69 +PW + 112 + Jun No. + Day Ext + Night Ext

+ *

Set briland <junno> <DayExt>

<NightExt>

3 BRI Category #69 +PW + 113 + Jun No + Category (1/2) Set brica <junno>

< Cat:1-Local/2-STD>

X. – PRI Junction Programming

1 Channel Setting #69 +PW + 115 + Jun No. + Max ch(30) + Max

OG Ch.(00-30) + Channel Selection (0-1) + *

Set prioglim <junno>

<Max Ch:30> <Max OG Ch:0-30>

<Ch. Sel. 0/1>

2 Landing Extension #69 +PW + 116 + Jun No. + Day Ext. + Night Ext

+ *

Set priland

,junno><DayExt><NightExt.

3 Define Network clock Source #69 +PW + 043 + Primary Clock Slot No +

Secondary Clock Slot no + *

Set nwclk

<Slotno:01-16> <SlotNo:01-16>

4 PRI Category #69 +PW + 117 + Jun No + Category (1/2) Set prica <,junno>

<Digit:1-Local/2-STD>

5 CRC Setting

# 69 + PW + 169 + <Slot No> + Digit + *

Slot No. : 01-16 Digit = 0 : CRC Off

1 : CRC On

SET PRICRC <slot.no> + <0/1>

6 Calling Party Number Information # 69 + PW + 216 + Type of Number + Numbering

Plan + * N.A.

7 Called Party Number Information # 69 + PW + 218 + Type of Number + Numbering

Plan + * N.A.

XI. – PRI Channel Allocation

1 Assign PVT CH to Ext.

# 69 + PW + 211 + Private ch table number (1-2)

+ * + Extension no + Ch no (01-15, 16-31) + * +

Note: Channel No 0 & 16 are not allowed to make

as Private channel.

N. A.

2 Assign PVT CH Table to JUN

# 69 + PW + 212 + Jun. No + Private ch table no

(1-2) + *

Private CH. Table = 1 / 2; 9 to clear. N. A.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 114

3 Clear PVT CH No. for Ext. # 69 + PW + 214 + Private ch table no (1-2) +

Extension No + * N. A.

4. PRI Channel Allocation # 69 + PW + 215 + Digit <0/1> + * Set prichalloc < digit : 0=Sequential;

1=Round Robbin>

XII. – SIP Trunking

1 Logical Partitioning #69+ PW + 091 + 1/0 + * set lgclprtn <Digit:0/1>

XIII. – VoIP TIE Junction Networking

1. Tie Route Method #69+ PW + 400 + <Method: 1-PBX code

/0:Ext.Num > + * (Default Ext. Num)

set troutmthd <Digit: 1=PBX code/

0=Ext. numbering>

2. Own PBX Code #69 + PW +401 + Own PBX code(10-99) + *

(Default 0)

set pbxcode <code no 10-99>

3. Auto Route Selection #69+ PW + 402 + ARS: 1=On/0: Off + *

(Default ON)

set tiears <Digit:1=on/ 0=off >

4. Tie Digit Timeout #69 + PW + 404 + Dig dial timeout <001

(100msec) - 100(10sec) > + *

set tiedigtme<time:1-100>

5. Tie Leading Digit / Tie Route

Table

#69 + PW + 405 + Sr.no (01-16) + Leading dig

(1-4 dig ) + * +1st element (Destination IP 1) + *

+ 2nd

element + * + 3rd

element + * + 4th

element

+ *

set tieroutbl <Sr.no(1-16)>

<Leading dig (max 4 dig)> <1st

element (Destination IP 1)>

<2nd

element> <3rd

element>

<4th

element>

6. Add / Strip Digits #69 +PW + 406 + sr.no (01-16) + Add dig + * +

sub dig cnt + *

set tieaddsub <Sr.no (1-16)> <add

digits (max 4 dig)> <sub digit(0-9) >

7. Min – Max Digits / Tie Destination

Number Length

#69 +PW + 407 + sr.no(01-16) + Min dig(01-22)

+ Max dig(01-22) + *

set tieminmax <Sr.no (1-16)> <Min

dig(1-22) > <Max dig(1 -22)>

8. Program SIP Tie Card IP Address #69 +PW + 410 + slot no + *+ IP Addr <1st

element> + * <2nd> + * + <3rd> + * + <4th> +

*

set SIPIPaddr <slot no> <1st

element> <2nd Element> <3rd

Element> <4th Element>

9. Program SIP TIE Card Netmask #69 + PW + 411 +slot no + * +netmask<1st

element> + * <2nd>+ * + <3rd> + *+ <4th> + *

set SIPNEtmask < slot no> <1st

element> <2nd Element>

<3rdElement> <4th Element>

10. Program SIP TIE Card Gateway #69 + PW + 412 +slot no + * + Gateway <1st

element> +* + <2nd

> + * + <3rd

> + * +

<4th

> + *

set SIPGAteway < slot no>

<1stelement> <2

ndElement>

<3rd

Element> <4th

Element>

11. Program SIP Tie Card dbug Level #69 + PW + 413 + slot no + * + <Debug level 0-

7> + *

set SIPDEbug <solt no > <Debug

Level 0-7>

12. Load default Tie Parameters #69 + PW + 415 + <slot no> + * set SIPDEF <Slot no.>

13. Restart SIP Tie Card #69 + PW + 414+ <slot no> + * set SIPREStart <Slot no.>

14. Program Alternate destination IPs

in routing Table

#69 + PW + 416+ srno(01-16) + IP Add. (02-04)

+ * + <1st element> + *<2nd> + * + <3rd> + *+

<4th> + *

set TIEDEStip <Sr.no 01-16> <IP

Add.(2-4)> <1st element>

<2nElement> <3

rd Element> <4

th

Element>

15. Clear Tie Route Table #69 +PW + 409 +sr.no(01-16)/999 + * clear tieroutbl <Sr.no(01-16)/999>

16. Programmable Remote IP Address

for SIP Ext. Card

#69+PW + Prg.code 418 + slot no+ * +Ip address

<1st element + * + 2nd + * + 3rd + * + 4th >+ *

set SIPRMTip <slot no><Addr:1st

element><2nd><3rd><4th>

17. Programmable Input Gain for

SIP Ext./ Trunk / Tie Card

#69+PW + Prg.code 419 + slot no+ * + Gain

level 1-63(-31dB to +31dB) *

(GainLevel = Gain(dB)+32)

set sipinpgain <slot no>

<Gain Level :1(-31dB) to 63

(+31dB) >

XIV - SIP TRUNK NETWORKING

1 SIP JUN Enable / Disable N.A. set sipen <slot no.><Trunk No.01-16><Digit:1-

Enable,0-Disable>

2 Display SIP Trunk Name Set sipdisp <slot no.><Trunk No.01-16><Name:

01-16 characters>

3 SIP Line ID Set sipid <slot no.><Trunk No.01-16><ID: 01-16

characters>

4 Authentication ID for SIP Line Set sipathid <slot no.><Trunk No.01-16><ID:

01-16 characters>

5 Authentication PW for SIP Line Set sipathpw <slot no.><Trunk No.01-16><PW:

01-16 characters>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 115

6 SIP Trunk mode Set siptmode <slot no.> <Digit: 1-Proxy,0-Peer

to Peer>

7 Proxy Server Address for SIP Line Set sipprxyadd<slot no.> <IP address> <Port

no.: 0-65535>

8 Registration flag for SIP Line Set sipregstr <slot no.> <Digit: 1- Enable, 0-

Disable>

9 Registration Server Address fo

SIP Line

Set siprgaddr <slot no.> <IP address> <Port

no.: 0-65535>

10 Outbond Proxy Flag for SIP Line Set sipobprxy <slot no.> <Digit: 1- Enable, 0-

Disable>

11 Outbond Proxy Server address for

SIP Line

Set sipobaddr <slot no.> <IP address> <Port

no.: 0-65535>

12 Register Expiry time for SIP Line Set siprgexpry <slot no.> <Duration: 0-

65535sec>

13 Transport Protocol for SIP Line Set siptxproto <slot no.> <Type: 0-UDP, 1-

TCP>

14 DTMF Mode for SIP Line Set sipdtmfmth <slot no.> <Method: 0-Audio, 1-

RTP, 2-SIP Info>

15 Enable Vocoder for SIP Line Set sipvocoen <slot no.> <vocoder no. 0-4>

<Digit: 1-Enable, 0 -Disable>

16 Preferred Vocoder for SIP Line

Set sipprfvoco <slot no.> <vocoder no. 0-4>

<Preferred vocoder no.0-4>

0 - Vocoder G729

1 - Vocoder G711PCMU

2 - Vocoder G711 PCMA

3 - Vocoder G723

4 - Vocoder G72632 XV. – CLI Based Routing

1 Set CLI Based Routing Table FNP #69 +PW + 044 + Sr. No.( 01-99) + CLI No. + * +

Day Ext + * + Night Ext + *

Set cliroute ,Sr.No.1-99> <CLI

Number:Max 16

digits><DayExt><NightExt>

2 Clear CLI Based Routing Table #69 +PW + 045 + Sr. No. (01-99) + * Clear cliroute <Digit:0-All;1-

99:Specific Entry>

3 CLI based Day-Night landing

Enable/Disable

#69 +PW + 046 + Day Function (0/1) + Night

Function (0/1) + * N.A.

XVI. – MSN Based Routing

1 Assign MSN table to Junction #69 +PW + 201 + Jun No + MSN Table No (1-4)

+ *

Set msntbljun <junno><MSN Tbl

No:1-4>

2 Program MSN No. length #69 +PW + 202 + MSN Table No (1-4) + MSN

No. length ( 1-5) + *

Set msnnolen <MSN Tbl No : 1-4

><msnnolen:Max 8>

3 Assign MSN number to Port

#69 +PW + 203 + MSN Tbl No (1-4) + * + Port

No + MSN No. + * + Port No + MSN No + *

+…..

Set MSn Port No <MSN Tbl No : 1-

4> <Port No :001-268> < MSN No.

as per MSN No len>

4 Clear MSN No. for Port No. #69 +PW + 204 + MSN Tbl No (1-4) + Port No +

*

Clear MSN Port <MSN Tbl No:1-4>

<Port No: 001-145>

5 Clear MSN Number Table #69 +PW + 205 + MSN Tbl No (1-4) + * Clear MSN Tbl <MSN Tbl No.:1-4>

6 Clear Pilot Number #69 +PW + 206 + MSN Tbl No (1-4) + * Clear pilotno < MSN Tbl No:1-4>

7 Program Pilot Number #69 + PW + 207+ MSN Tbl No (1-4) + * + Digits

+ *

Set pilotno < MSn Tbl No:1-4>

<Pilot No>

8 MSN day-Night landing

Enable/Disable

#69 +PW + 208 + MSN Tbl No (1-4) + Day (0/1)

+ Night (0/1) + * N.A.

9 Outgoing MSN CLI Display

#69 +PW + 209 + MSN Table No. (1-4) + * +

Port No (001-258) + CLI display port No (001-

268) +*

Set MSNCLIdisp <msntbl no:1-4>

<port no:1-158><clidisp:1-268>

XVII. – GSM Card Features Programming

1. Base Station Programming # 69 + PW + 080 + Digits + * (

Digit :STD code of the base station of the GSM

card)

N. A.

2. Programming MIC Gain #69 + 1234 + 220 + <JUN NO> + <GAIN> + * set gsmmic <junno: 000-255>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 116

(Gain : 00-15) <micgain : 00-15>

3. Programming Speaker Gain #69 + 1234 + 221 + <JUN NO> + <GAIN> +

* (Gain : 00-99) set gsmspeaker <junno: 000-255> <speakergain : 00-99>

4. Programming Side Tone Setting # 69 + PW + 222 + JUN No. + Side Tone + * Set gsmsdtone <junno:000-255> < sidetone: 00-15>

5. Display IMEI Number # 69 + PW + 224 + Digit <0 – Display IMEI No.

/ 1 – Display GSM JUN No.> N. A.

6 GSM Version Compatibility #69+ PW + 602 + 0/1 + * set gsmogpflag <0:off/1:on> <default : off: For GSM 0.8 & CPU 1.2>

7 Call Proceed Timeout for GSM #69 +PW + Program code 631+ <Time: 5-20 sec> +* ( Default: 10sec)

Set gsmprcdt <Time : 5-20 sec>

8 Deliver Timeout for GSM #69 +PW + Program code 632+ <Time: 20-200

sec> +* ( Default: 60sec) Set gsmdlvrt <Time : 20-200 sec>

XVIII - GSM PRI Extension with MSN Compatibility

1 Set MSN Length to PRI #69 + PW + 241 + MSN tbl No:1/2 + MSN no Length (MAX 10 Digits) + *

2 Set MSN Junction to PRI

Extension

#69 + PW + 242 + MSN Tbl no:1/2 + Jun No + * + MSN No.(MAX 10 Digits) + *

3 Assign PRI Extension to MSN

Table

#69 + PW + 243 + Pri ext group no. + MSN Tbl No:1/2+ *

4 Clear MSN Table #69 + PW + 244 + MSN Tble no : 1/2+ *

5 Clear assigned MSN JUN to PRI

Extension

#69 + PW + 245 + MSN Tble no : 1/2+ Jun No +*

XIX. – Restricted & denied Table Programming

1 Restricted Table Programming #69 +PW + 121 + Tbl No ( 1-8) + * + Number + *

+ Number + * + …..

Set resttbl < tblno:1-8> <entryno:1-

10><digits>

2 Clear Restricted Table #69 +PW + 122 + Tbl No ( 1-8) + * Clear resttbl < tblno:1-8>

3 Denied Table Programming #69 +PW + 123 + Tbl No ( 1-8) + * + Number + *

+ Number + * + …..

Set denytbl < tblno:1-8> <entryno:1-

10><digits>

4 Clear Denied Table #69 +PW + 124 + Tbl No ( 1-8) + * Clear denytbl < tblno:1-8>

XX. – Abbreviated Dialing

1 Abbreviated Table Programming

#69 +PW + 131 + Table No ( 01-20) + * + No

(00-09) + Digits + *

#69 + PW + 131 + 99 + * + No.(10-99) + Digits +

*

Set dabrtbl <tblno:1-20> < No. :1-

10> < digits>

Set sysabr < Sr.No : 10-89 for sys

abr no./ 90-99 for emerg> < digits>

2 Assign departmental Abbreviated

Table to extension #69 +PW + 132 + Ext No. + Table No (01-20) + * Set assabr < extno> < tblno : 1-20>

3 Clear Abbreviated Table #69 +PW + 133 + 98 + * Clear abrtbl < 99-sys abrtbl/98-all

dept.abrtbl/ 1-20- specific dabrtbl>

4 Extended Abbreviated Table

Programming # 69 + PW + 134 + No (000-499) + Digits + * set EXSysabr <0-499> < Digits >

5. Clear Extended Abbr No. #69 + PW + 135 + <000-499 / 999> + * clear EXAbrtbl <0-499 /999>

XXI. – Call Metering

1 Program Bill Start Time #69 +PW + 145 + Local Start Time (00-99) +

STD Start Time (00-99) + * N. A.

2 Clear / Initialize Billing Parameters #69 +PW + 155 + Digit (0-3) + * N. A.

3 Program Call Type to be logged #69 +PW + 156 + Digit ( 0- All Calls / 1- Only

OG Calls) + *

Set logtype <type= 0-Log all calls /

1-Log OG calls only>

4 Program Call Record #69 +PW + 163 + Log Sr. No. (0000-9999) + * Set crsrno <call record Sr. No. :

0000-9999>

XXII. – Billing & cost Tables

1 Program PRPC Table #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2 +--+* (Up to FPC5 & PC5 i.e. Max Cust types (5))

set fprpc<prpctbl:1-25><fpr:0-9999>[<Cust#1fpc:0-9999ps>...uptoCust#5] set prpc<prpc tbl:1-25><pr:0-9999>[<Cust#1pc:0-9999paise>...uptoCust#5]

2 Program Call cost Table

#69 +PW + 152 + Service Pro No (0-5) + CCT No

(01-16) + * + Zone start Time for Zone 1

(HHMM) + PRPC Tbl for Zone1 (01-25) + * +

….. ( Max 4 time zones)

Set cct <sp no:0-5> < cct no :1-16>

[<TZ1st t ime:HHMM> <prpctbl:1-

25>….uptp 4 TZ>]

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 117

3 Assigning Cost Tables to Local /

STD / ISD Codes.

#69 +PW + 153 + Code sr. No. (01-99) + Code

Digits (00-99) + * + CCT for SP0 ( 01-16) + * +

CCT for SP1 (01-16) + * + ….(Max. 5 SP)

Set std <code sr. no. :1-99> <

code> <CCT sp0> <CCT sp1>

….<CCT sp5>

(CCT :1-16)

4. Assigning Pulse Rate for Centrex

Junction Line

#69 + PW + 164 + Jun no + FPR(xxxx) +

PR(xxxx)+ *+ FPC(xxxx) + PC(xxxx) + * N. A.

XXIII. – Least cost Routing

1 Junction service Provider

#69 +PW + 072 + Service Provider ( 0-5) + * +

Jun No. 1 + * + Jun No. 2 + * + …..

Note : Do not use SP=0 for LCR Prog.

Set junserv <Service Provider no : 0-

5> <jun no>

2 Program LCR Prefix

#69 +PW + 157 + Entry No (01-25) + Prefix

(X-XXXXX) + * + Local SP CH1(1-5) + STD SP

CH1 + Local SP CH2 + STD SP CH2 + *

Set LCRPr<entryno> <prefix

0 - XXXX><localSP1> <STD

SP1><localSP2> <STD SP2>

[SP:1-5]

3 Clear LCR Prefix #69 +PW + 160 + Entry No. (01-25 for specific/99

for all) + *

Clear LCRPR <entryno 1- 25 or 99

for All>

4 Program LCR Code

#69 +PW + 158 + Code Sr. No (01-10) + SP

CH1(0-5) + SP CH2 (0-5) + LCR Code (0-

9999999) + *

Set lcrcode <code sr no: 1-10 >

<code:max 7 digits><SP Ch 1> <SP

Ch2> [ SP – 1-5]

5 Clear LCR Code #69 +PW + 159 + Code Sr. No. + * Clear lcrcode <code sr no:1-10 / 99

for all entries>

6 Set Centrex Table

#69 + PW+ 165 + Entry (01-15) + Centrex Length

(1-6) + Serv.Prov. (1-5) + Modify Flag (0-1) + * +

Digit/s (1-99) + *

N.A.

7. Clear Centrex Table #69 + PW + 166 + Entry (01-15 / 99) + * N.A.

8. Set Modify Number Table #69 + PW+ 167 + Serv. Prov.(1-5) + strip Digit (0-

9) + Add digit (0-99999) + * N.A.

9. Clear Modify Table #69 + PW + 168 + Serv. Prov. (1-5) + * N.A.

XXIV. - Budgeting

1 Program Fixed Budget #69 +PW + 161 + Ext. No/Jun No.+ Day Budget

+ Month Budget + *

Set fixbud <Jun/Ext> <Day bud : Rs.

0-9999> <Month Bud : Rs 0-

999999>

2 Program Enhanced Budget

#69 +PW + 162 + Ext. No/Jun No.+ Day Budget

+ Month Budget + *

Set enhbudget <Jun/Ext> <Day bud :

Rs. 0-9999> <Month Bud : Rs 0-

999999>

3. Clear Ext. / Trunk Budget N.A. Clear budget <extno/ junno>

XXV. – Closed User Group

1 Assign CUG number to Extension #69 +PW + 171 + CUG No (01-16) + * + Ext No.

+ * + Ext No. + * + …..

Set cuggrp < ext no> <CUG tbl no:

1-16>

2 CUG call Enable (allow calling) #69 +PW + 172 + CUG No (01-16) + * + CUG

No (01-16) + * + ……

Set cugen <CUG tbl no: 1-16>

<CUG tbl no: 1-16>

3 CUG Call Disable #69 +PW + 173 + CUG No (01-16) + * + CUG

No (01-16) + * + ……

Set cugdis <CUG tbl no: 1-16>

<CUG tbl no: 1-16>

XXVI. – CoS Prefix Table Programming

1 Program CoS Prefix Table

#69 +PW + 088 + CoS Prefix Digits ( max 4) + *

+ CoS (1-4) + Min Digits ( 03-23) + Max Digits (

03-23) + *

Set cosprefix <prefix: max 4 digits>

< CoS:1-4> < mindig:3-23> <

mazdig : 3-23>

2 Initialize Default CoS Prefix Table #69 +PW + 089 + 1234 + * Clear cosprefix

XXVII. – Administrator Programming

1. Set Ring Repetition Pattern # 69 + PW + 077 + Digit (5-8) + * N.A.

2. Set dial Plan # 69 + PW + 047 + Digits (0-9) +

Dial Type <1-5> + *

Set Dial Plan <digit 0-9>

<Dial Type 1-5>

3. Program CLI dummy digits # 69 + PW + 048 + Digits (0-5) + Prefix/Suffix + * Set CLIDU <Digit1> <Digit2: 0/1>

4. Program CLI Ring Setting # 69 + PW + 049 + Digit ( 0 / 1) + * Set CLISEND <Digit 0/ 1>

5. Time-out for External FWD Call # 69 + PW + 050 + Digit (01-99) + *

6. Auto Attendant Ring Time-out # 69 + PW + 051 + Digit (05-30) + *

7. Time-out for JUN-JUN

Transferred Call

# 69 + PW + 052 + Digit (01-99) + *

8. Hyper/CTI Port Selection

Not applicable from Split CPU

Ver. 1.8 onwards_

#69 + PW + 170 + Digit ( 0 – COM1/1 – COM2)

+ *

N.A.

9 “Transferred Call” Recall time # 69 + PW + 105 + Digit (15-60 ) + * set trfrecall < Time 15-60 Sec >

10 Waiting Tone & ‘Transfer to OPR’ #69+PW+ Prg.code 107 + < Digit 0 – Active / 1 – set oprxfrann <Digit:1=on/ 0=off>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 118

MSG during Auto Atendant Inactive > + *

11 Waiting timeout during Auto

Attendant after Message.

#69+PW+ Prg.code 108 + <Duration> + *

Duration : 1-5 Sec.

set waittime <Time(sec):1-5>

12 Programmable Billed Ext. #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred ext

> + *

set billext <Digit:0-X'ferring,1-

X'ferred ext>

13 Set Dynamic STD Lock Timeout # 69 + PW + 314 + Time + * (Time = 01 to 99 Min. ) N.A.

14 Set Dynamic CoS # 69 + Pw + 315 + Digit + *

Digit = 1 : Local / 0 : Intercom.

N.A.

15 Programmable Auto Callback on

No Reply

#69 + PW + 603 + ACBNARBT type : <Special =

1/ Normal = 0> + *

N.A.

XXVIII. – Administrator Programming( Confidential)

1 Create Backup #69 +PW + 026 + 0 + * N. A.

2 Recover Backup #69 +PW + 027 + 0 + * Set recbackup

3 Create Master Backup #69 +PW + 181 + 0 + * N. A.

4 Recover Master Backup #69 +PW + 182 + 0 + * Set recmaster

5 Set Printer Password #69 +PW + 030 + Printer PW + * N. A.

6 Set NEW Program Password of the

System ##0 + New PW + 98 + New PW

Set progpwd <password :max 4

digits> <retype password>

7 Set Extension Name N.A. Set extname <extno> <name: max 20

characters>

8 Clear Ext Name N. A. Clear Extname < Ext No>

9 Set Hotel Name N. A. Set hotelname <word1><word2>

<word3><word4>

10 Change Login PW for Hyper

Terminal N.A. Set newpw

XXIX. – Voice Mail Programming

1 Program Extension as

VoiceMail Extensions

# 69 + PW + 053 + Ext. No + Digit + *

Digit : = 0 – Normal Ext ; =1 : Voicemail Port

Set voicemail <Ext No> <digit>

2 Select Voice Mail Mode # 69 + PW + 054 + Digit + *

Digit : = 0 – disable

1 – VM1 (Synectic)

2 – VM2 (Voice Gate)

N. A.

XXX - SYNApps PC Console Applications

1 Set Agent’s Interface Mode #69 + PW + Program code 528 + 1(ACK) or 0(UNACK) + *

N. A.

2 Reset Agent’s Login Password #69 + PW + Program Code 529 + Agent ID + * N. A.

XXXI. – Hotel Version Programming

1 Floor-wise room Service #69 +PW + 301 + 1

st Floor RS Ext + * + 2

nd Floor RS Ext

+ * + ……. ( Max 7 Floors)

Set roomserv <ext no : max 7

ext>

2 Single Digit Number Access

system

#69 +PW + 302 + Single Access Digit (2-7) +

Department Ext. No + * + Single Access Digit (2-7) +

Department Ext No + * + …..

Set onedigacc <digit;2-7> <ext>

3 Room to Room Barring #69 +PW + 303 +Ext No + Func (0/1) + * Set roombarr <ext><digit: 0-

Disable/ 1- Enable>

4 Check-in #69 +PW + 304 + Ext No. + * Set checkin <extno>

5 Check-out #69 +PW + 305 + Ext No + Digit ( 0-Hyper/1-Printer) +

* Set checkout <ext>

6 Temporary Check-in/Check-out #69 +PW + 306 + Ext No + Digit ( 0-Temp Checkout / 1-

Temp Check-in) + *

Set tempinout <ext> <Digit: 0-

checkout/ 1- Checkin>

7 Dial Tone For Hotel Rooms #69 +PW + 307 + Digit ( 0-Normal DT/ 1- Msg. DT) + * N. A.

8. Programming MoH Prior to Dial

Tone Message #69+ PW + 106 + Digit ( 0 – Disable /1 – Enable) + *

set playmusic <digit:0=off /

1=on>

9 Room to Room calling –

Groupwise #69 + PW + 308 + Ext No + * + Ext No + * +….

Set roomgrpext <Ext No> (Max

15 per group)

10 Removal of Ext. from Group

Calling ( Room to Room) #69 + PW + 309 + Ext No + * Clear roomgrpext <Ext No>

11 Room Bill Entry

#69+ PW + 310 + <EXT.NO.> + * + <1: Room rent> +

Amount (Rs xx-xxxxx.xx)+ * + <2: Food>+ Amount (Rs

xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs xx-

xxxxx.xx) +*+<4: Misc>+ Amount (Rs xx-xxxxx.xx) +*

+ <5: Tax>+ Amount (Rs xx-xxxxx.xx) +*

Set hotelbill <Ext.no> <Digit1-

5> <Amount (Rs.xx-

xxxxx.xx)>

12 Room to Room Calling - Global #69 + PW + 311 + Digit 1/0> + * ( Digit: 0-Disable, 1-

Enable) set roomcall <Digit 0/1>

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 119

13 Clear Floorwise Room Service

Extensions #69 +PW +Program code 312 + <Floor No: 1-7> + *

Clear roomserv <Floor No: 1-7>

14 Clear single digit Access Code #69 +PW +Program code 313 + <Digit: 2-7> + * Clear onedigacc <Digit: 2-7>

CARD CODES

CARD CODES

( Note : Digit 13 is not used )

1 – EXT 8 12 – BRI JUN 8

2 – EXT 4 JUN 4 / JUN 4 14 - EXT 6 JUN 2

3 - E1 MASTER 15 – SLT 16 Plain

4 – E1 SLAVE 16 – JLC 4X8

5 – PRI MASTER 17 – GSM 4P

6 – PRI SLAVE 18 – VOIP SIP TRUNK

7 – EXT 16 (DuSlic) / SLT 16 Dx 19 – VOIP TIE JUNCTION

8 – JUN 8 20 – VoIP Extension Card

9 – BRI KTS 8

10 – BRI JUN4-KTS4

11 – BRI KTS4-JUN4 22 – 2 Wire KTS Card (8P)

CALLING PARTY NUMBER INFORMATION

TType of Number Numbering plan

1 Unknown 1 Unknown

2 International Number 2 ISDN/Telephony Numbering Plan

3 National Number 3 Data Numbering Plan

4 Network Specific Number 4 Telex Numbering Plan

5 Subscriber Number 5 National Standard Numbering Plan

6 Abbreviated NUmber 6 Private Numbering Plan

7 Reserved for Extensions

Feature Codes for Login Logout of SYNApps’

1 Agent Login #520 + Agent ID + Agent password.

Agent ID is 3 digit ranging from 100 to 199 only.

Default PW for Agents login would be 1234 (Length 4 digits) and can be changed later by the agent.

2 Agent Logout #521 + Agent ID

3 Change Agent Login Password

#522 + Agent ID + Agent’s old Password + Agent’s New Password.

USER CODES for VOICE MAIL Programming

Off Hook Message Alert On/Off # 673 + PW + Digit <0 – OFF / 1 – ON>

Message Waiting String for SYNEGTIC / Voice Gate Voicemail

Message wait (Music) ON for

Ext. #591 + Ext

Message wait (Music) ON for

Ext. # 590 +Ext

In-band string for SYNECTIC Voice Mail

Call FWD on busy to VM 1 + Ext

Call FWD on No Reply /

Unconditional. FWD to VM 2 + Ext

In-band string for VOICE GATE Voice Mail

Ext. directly calling VM * 600 + Ext

Ext/JUN call FWD on Busy to VM * 500 + Ext

EXT./Jun call FWD on No Reply /

Unconditional FWD to VM * 501 + Ext

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 120

ANNEXURE

FEATURE CODE

Ports No. specified for Feature Code are virtual ports and has no concern with the Port No. of the Extension generally referred to while programming MSN No. or Defining Ext. No. with Add Port Program.

Feat No.

Dial Code Description

Feat No.

Dial Code Description

000 #680 Change ext.password

030 #62 Other park pickup

001 #687 Change COS

031 #610 Unconditional forwarding

002 #677 Reset COS

032 #611 Forward on busy

003 #69 System programming

033 #612 Forward on no reply

004 #65 Printing commands

034 #671 Cancel internal forward

005 #607 DOSA class

035 #613 Budget bill announcement

006 #682 Set DND

036 #64 Pick any ext

007 #670 Set forward

037 #504 MSN landing

008 #602 Set hotline

038 #505 CLI landing

009 #603 Reset hotline

039 #600 Follow me

010 #683 Set Dynamic lock

040 #1 Pickup

011 #7 Dial abbreviated no.

041 0 Local jun seize

012 #502 CLIR

042 #4 Extended abbreviated dialling

013 #8 Selective jun seize

043 9 Operator dial

014 #2 Tie seize

044 #599 Reset port

015 #3 Selective tie seize

045 #506 Display MSNCLI

016 #674 Cancel ACB

046 #511 Set external forward

017 #685 Set self alarm

047 #510 Enable external forward

018 #686 Set others alarm

048 #673 Off hook msg

019 #675 Clear self alarm

049 #591 Enable voice mail waiting

020 #676 Clear others alarm

050 #590 Disable voice mail waiting

021 #501 Call monitoring

051 #512 Mobile ext

022 #615 Temporary walkin

052 #660 Invoke multiparty conference

023 #616 Long walkin

053 #661 Start multipaty conference

024 #617 Cancel walkin

054 #662 Delete multiparty conference

025 #614 Enable walkin

055 8 STD jun seize

026 #503 Room monitoring

056 * Redial

027 ##0 Set program password

057 #663 Port dial code announcement

028 #672 Set internal DND

058 #664 Feat dial code announcement

029 #63 Park pickup

Feature codes #69, ##0 & * can not be changed.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 121

ANNEXURE - DIAL CODE

Port Code Type Port Code Type Port Code Type

001 202 EXT 002 203 EXT 003 204 EXT

004 205 EXT 005 206 EXT 006 207 EXT

007 208 EXT 008 209 EXT 009

010 011 012

013 014 015

016 017 000 JUN 018 001 JUN

019 002 JUN 020 003 JUN 021 004 JUN

022 005 JUN 023 006 JUN 024 007 JUN

025 026 027

: : : : : : : : :

: : : : : : : : :

: : : : : : : : :

253 254 255

256 257 200 EXT 258 201 EXT

259 Invalid 260 Invalid 261 Invalid

262 Invalid 263 Invalid 264 Invalid

265 Invalid 266 Invalid 267 Invalid

268 Invalid 269 Invalid 270 Invalid

271 Invalid 272 Invalid 273 Invalid

274 Invalid 275 Invalid 276 681 EXT

277 682 EXT 278 683 EXT 279 684 EXT

280 685 EXT 281 686 EXT 282 687 EXT

283 688 EXT 284 689 EXT 285 690 EXT

286 Invalid 287 Invalid 288 Invalid

289 Invalid 290 Invalid 291 Invalid

Port No. specified for DIAL Code are the physical port of Ext / JUN as seen considering the location of the ext. on the card and placement of the card in the system.

NOTE : If the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001 through 160. 161 being KTS ports. Ports for Hunt Groups viz 276 – 285 remain constant.

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 122

PORT DETAILS SLOT-WISE FOR DIAL CODE

Slot No.

Port No.

Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8

KTS1- 129

KTS2-130

001 017 033 049 065 081 097 113

002 018 034 050 066 082 098 114

003 019 035 051 067 083 099 115

KTS1- 161

KTS2- 162

004 020 036 052 068 084 100 116

005 021 037 053 069 085 101 117

KTS1- 257

KTS2-258

006 022 038 054 070 086 102 118

007 023 039 055 071 087 103 119

008 024 040 056 072 088 104 120

009 025 041 057 073 089 105 121

010 026 042 058 074 090 106 122

011 027 043 059 075 091 107 123

012 028 044 060 076 092 108 124

013 029 045 061 077 093 109 125

014 030 046 062 078 094 110 126

015 031 047 063 079 095 111 127

016 032 048 064 080 096 112 128

Slot No.

Port No.

Slot 9 Slot

10

Slot

11

Slot 12 Slot

13

Slot

14

Slot

15

Slot

16

First Port

Last Port

129 145 161 177 193 209 225 241

130 146 162 178 194 210 226 242

|

|

|

V

|

|

|

V

|

|

|

V

|

|

|

V

|

|

|

V

|

|

|

V

|

|

|

V

|

|

|

V

143 159 175 191 207 223 239 255

144 160 176 192 208 224 240 256

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 123

CONNECTION DETAILS OF CABLES USED WITH NEOS

JUMPER SETTINGS ON ISDN BRI + KTS card

Jumper Position of Jumper Configuration

J3 KTS side Ports of connector CN2: KTS ports

J3 BRI side Ports of connector CN2: BRI ports

J4 KTS side Ports of connector CN3: KTS ports

J4 BRI side Ports of connector CN3: BRI ports

The cable colour codes for JLCC, LCC 8 and LCC 16 are as under

Port number Colour code

1 Blue-White

2 Orange – White

3 Green- White

4 Brown - White

5 Gray-White

6 Blue-Red

7 Orange-Red

8 Green-Red

When connected to the card the Blue-White wires will be seen on the lower side of the card.

In case of the LCC 16 2 such cables are used. The lower connector caters to ports 1 to 8 and the upper

to ports 9 o 16.

SERIAL PORT CABLE : The serial port cable is configured as follows

9 PIN D TYPE

FEMALE – PC SIDE

9 PIN D TYPE MALE

– PBX SIDE

1,4, 6 SHORT

7,8 SHORT

2 3

3 2

5 5

9 NC

Serial port 1 is for programming the NEOS and connecting PMS software if required. Port 2 is for

connecting to CTI applications.

The cable length should not exceed 15 meters or 50 feet.

KEY TELEPHONE CABLE

The key telephone can be connected to the CPU as well as the Digital extension (ISDN) card. The

CPU to KTS cable is as follows

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PROGRAMMING MANUAL Wednesday ,January 01, 2014 124

CPU CARD SIDE

CONNECTOR

RJ 11 JACK ON KEY

TELEPHONE SIDE

13 1

14 2

15 3

16 4

ISDN Cable Connection details :

ISDN/KTS CARD

SIDE CONNECTOR

RJ 11 JACK ON KEY

TELEPHONE SIDE

1 1

2 2

3 3

4 4

5 1

6 2

7 3

8 4

9 1

10 2

11 3

12 4

13 1

14 2

15 3

16 4

PRI STATUS INDICATIONS

LED Location

Color of LED

Healthy Status

Status Represented

If not indicating Healthy status

LD1 OFF Card/CPU status Check Card Status ON if Faulty.

LD2 ON Operational OK

LD3 OFF LoS PRI not connected / Line not UP

LD4 OFF RAI Remote Alarm Indication

LD5

OFF AIS

LD6

ON LAP D

LD7 ON NETWORK CLK Clock from Exchg. Not getting received.

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