Mindsets: Your Leadership & Your Organization's Culture

© Copyright 2020 Ryan Gottfredson. All Rights Reserved.www.ryangottfredson.com

Mindsets:The Key to ImprovingYour Leadership &

Your Organization’s Culture

Ryan Gottfredson


3Ryan Gottfredson• Leadership Professor & Researcher (CSUF)• Leadership Development Consultant• Best-Selling Author of

“Success Mindsets”• Former Gallup Consultant


4What are your first thoughts?

Challenges

or Opportunity to Learn and Grow

Something to Avoid



Different Ideas

or Necessary for Creativity

Threat



Risk

or Required for goal achievement

Something to Avoid



or Doing their bestNot doing their best



Who is going to be a more effective leader?Which org. is going to have a healthier culture?

Those who see: Leader A Leader B

Challenges as Something to avoid or An opportunity to learn and grow

Disagreement as A threat or Necessary for creativity

Risk as Something to avoid or Required for goal achievement

Others as Not doing their best Or Doing their best


9Mindsets


Power of Our Nonconscious

Mindset Assessment

Group 1 – Low Score

Hit Hard ?s &:1. Pleased → Depressed2. Thoughts quickly

denigrated3. They gave up

Group 2 – High Score8 Easy ?s

Then4 Hard ?s Hit Hard ?s &:

1. Encouraged themselves2. Dug in more vigorously3. Remained confident and

optimistic


11Overarching Premises• Two different people can see the same thing, but

interpret it differently• How we see and interpret our world shapes how

effectively we navigate in our world• If we can awaken to how we see and interpret our world,

we can be empowered to improve how we navigate our world

• When we help employees awaken to their mindsets and improve their mindsets, we enhance their leadership and improve our culture


12What mindsets do we need to have?


13Mindsets Necessary for Effective Leadership

Negative Positive

FixedClosed

PreventionInward

GrowthOpen

PromotionOutward


14Mindsets that Affect Agility & Future-Readiness

Negative Positive

FixedSee ourselves and others as being unable to change talents, abilities,

& intelligence

GrowthSee ourselves and others as being able to change talents, abilities, &

intelligence

50/50


15Fixed & Growth Mindsets

Who is going to be a more effective leader?Who is going to have a healthier culture?


16

Negative Positive

ClosedClosed to the ideas and suggestions of others

OpenOpen to the ideas and suggestions

of others

Mindsets that Affect Agility & Future-Readiness


17Closed & Open Mindsets



18

Negative Positive

PreventionFocus on NOT losing

PromotionFocus on winning & gains



19

PreventionIf they are a captain of a boat:

• Primary focus:• Ensuring things run

smoothly• No problems occur• Limit Risk• Goal: Maintain status quo• Urgent/Not important• Doing what is easy

PromotionIf they are a captain of a boat:

• Primary focus:• Destination & making

progress toward it• Anticipating problems• No risk/No reward• Goal: Attainment• Important/Not urgent• Doing what is rewarding



20Prevention & Promotion Mindsets

Prevention Promotion

Destination based upon winds and currents of the sea

(Passenger)

Destination of your own proactive design

(Driver)


21Prevention & Promotion Mindsets



22Recall a time when…

• You failed to let someone merge into your lane, even though they had their blinker on

• You failed to give someone your full attention• You failed to give support to someone in need when you

had the ability• You failed to do something kind for a family member when

it would have been easy for you to do (e.g., clean their dishes)

• You gave your manager or a subordinate a fabricated excuse

What was your mindset in these situations?


23Mindsets that Affect Success

Negative Positive

InwardView others as OBJECTS

OutwardView others as PEOPLEand value them as such


24Mindsets that Affect Success

InwardView others as OBJECTS

OutwardView others as PEOPLEand value them as such


25Inward & Outward Mindsets



4 Sets of Mindsets

Negative Positive

FixedClosed

PreventionInward

GrowthOpen

PromotionOutward


Mindset → Focus

Self-Protection Mode

Organization-Advance Mode

Who is going to be a more effective leader?


28Collective Mindset Results

Takeaways• 3/4ths of owners have a

fixed mindset

• Almost half have a strong fixed mindset

• This means a significant percentage of owners are more focused on looking good than learning and excelling

49%

25%20%

7%

0%

10%

20%

30%

40%

50%

Strong Fixed(n=59)

Slightly MoreFixed

(n=30)

Slightly MoreGrowth(n=24)

StrongGrowth(n=8)



Takeaways• 2/3rds have a closed

mindset

• Only 8% have a strong open mindset, which is most conducive for creating an environment of psychological safety

26%

40%

26%

8%

0%

10%

20%

30%

40%

StrongClosed(n=32)

Slightly MoreClosed(n=48)

Slightly MoreOpen

(n=31)

Strong Open(n=10)



Takeaways• 2/3rds have more of a

prevention mindset

• 2 in 5 have a strong prevention mindset

• Responses indicate that owners are more concerned about avoiding problems than accomplishing goals

38%31%

12%19%

0%

10%

20%

30%

40%

StrongPrevention

(n=46)

Slightly MorePrevention

(n=38)

Slightly MorePromotion

(n=14)

StrongPromotion

(n=23)



Takeaways• 73/27 split

• Bad news: almost 2 in 5 owners are significantly inclined to view their employees more like cogs than people

• Only 7% have the mindset that lends to fully valuing employees

38%35%

20%

7%

0%

10%

20%

30%

40%

Strong Inward(n=46)

Slightly MoreInward(n=42)

Slightly MoreOutward(n=24)

StrongOutward

(n=9)


Collective Mindset Results

33% 33% 33%

0% 0%0%

10%

20%

30%

40%

0(n=4)

1(n=4)

2(n=4)

3(n=0)

4(n=0)

Number of Mindsets in the Bottom Quartile

• Only 1 in 3 have two+ mindsets in the bottom quartile

• 3 in 4 have two+ mindsets below the median

• 1 in 3 have three+ mindsets below the median

17%8%

42%

17% 17%

0%

10%

20%

30%

40%

50%

0(n=2)

1(n=1)

2(n=5)

3(n=2)

4(n=2)

Number of Mindsets Below Median


33To Become BetterYou need to:

• Understand how foundational your mindsets are to your BEING

• Become mindful of your current mindsets• Identify mindsets that may be more optimal

for you to possess• Develop more optimal mindsets


34Your Opinion?

When it comes to developing leaders, where is the best place to focus?

a. Management skills (e.g., planning, decision-making)b. Leadership stylesc. Communication/Interpersonal skillsd. Coaching skillse. Diversity & Inclusionf. Mindsets


35Study results

Where Organizations Focus:a. Management skills – 54%b. Leadership styles – 50% c. Communication/Interpersonal skills – 72% d. Coaching skills – 50% e. Diversity & Inclusion – 37%f. Mindsets – 12%


36Study results

Quality Job at Developing Leadersa. Management skills – 41%b. Leadership styles – 47% c. Communication/Interpersonal skills – 41% d. Coaching skills – 49% e. Diversity & Inclusion – 42%f. Mindsets – 67%


37Any Questions?


[email protected]

Thank You(801) 458-6321

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Mindsets: Your Leadership & Your Organization's Culture

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