MESSAGE - Jharkhand Police

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1 MESSAGE It gives me immence pleasure to learn that the DGsP/IGsP Conference is going to be held from 18-20 December, 2015 at Rann of Kutch, Gujarat. I am confident that this event will provide an excellent opportunity to the participants to exchange their views for better policing in India and would lead to sharing best practices from all States. I convey my best wishes to the organizers of the Conference and the participants for the successful conduct of the same (Raghubar Das) j?kqoj nkl Raghubar Das eq[;ea=kh >kj[k.M ljdkj Chief Minister Govt of Jharkhand 3] dk¡ds jksM] jk¡ph & 834008 @ 3, Kanke Road, Ranchi - 834008 nwjHkk’k@Tele - 0651-2280886, 2400233 ,oa 2280717, 2400232 (Fax/QSDl) e-mail - [email protected]

Transcript of MESSAGE - Jharkhand Police

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MESSAGE

It gives me immence pleasure to learn that the DGsP/IGsP Conference

is going to be held from 18-20 December, 2015 at Rann of Kutch, Gujarat.

I am confident that this event will provide an excellent opportunity to the

participants to exchange their views for better policing in India and would

lead to sharing best practices from all States.

I convey my best wishes to the organizers of the Conference and the

participants for the successful conduct of the same

(Raghubar Das)

j?kqoj nklRaghubar Das

eq[;ea=kh>kj[k.M ljdkjChief Minister

Govt of Jharkhand

3] dk¡ds jksM] jk¡ph & 834008 @ 3, Kanke Road, Ranchi - 834008

nwjHkk’k@Tele - 0651-2280886, 2400233 ,oa 2280717, 2400232 (Fax/QSDl)e-mail - [email protected]

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jktho xkSck] Hkk-iz-ls-ljdkj ds eq[; lfpoRajiv Gauba, IAS

Chief Secretary to Government

>kj[k.M ljdkjea=kky;] /qokZ

jk¡ph&834004] >kj[k.MGovernment of Jharkhand

Mantralaya, DhurwaRanchi - 834004, Jharkhand

MESSAGE

I am delighted to know that the DGsP/IGsP Conference is being organized from 18th to 20th of December, 2015 at Rann of Kutch, Gujarat.

Conference such as these provide an opportunity to various State Police forces to get together and share their good practices and ability with a view to improving policing.

I extend my best wishes to the participants. I wish the event all success.

(Rajiv Gauba)

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N.N. Pandey, IASAdditional Chief Secretary

Department of Home, Prison and Disaster ManagementProject BuildingDhurwa, Ranchi - 834004Tel.: 0651-2400220 (O) 0651-2247733 (R) 0651-2400230 (Fax)E-mail: [email protected] [email protected]

MESSAGE

I am glad to learn that Gujarat police is hosting the DGsP/IGsP Conference from 18-20 December, 2015 at Rann of Kutch.

I hope, the deliberations by the participants and the experts during the sessions would be interesting.

I am sure that the organizers have worked hard to make this Conference successful.

I extended my warm wishes to the participants, organizers and well-wishers of this Conference and hope that the Conference would be meaningful and enlightening

(N.N. Pandey)

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Mh- ds- ik.Ms;] Hkk-iq-ls-iqfyl egkfuns’kd] >kj[k.MD. K. Pandey, I.P.S.Director General of Police, Jharkhand

iqfyl eq[;ky;] /qokZ] jk¡ph&834004Police Headquaters, Dhurwa, Ranchi - 834004Ph. No. : +91-651-2400737 (O), 2341316 (R)Fax. : +91-651-2400738 (O), 2361315 (R)Mobile : +91-94311700097E-mail : [email protected]

MESSAGE

It is great pleasure and pride for all of us that Gujarat police is hosting the DGsP/IGsP

Conference at Rann of Kutch from 18-20 December, 2015. I am indeed very happy to represent

Jharkhand State.

It is heartening to note that the theme given to our state i.e., “Need for Central support

for Technological upgradation” is most appropriate in the current scenario.

I see this Conference as an opportunity to deliberate, catch up and interact with our

colleagues and get an exposure to the police system today.

I am sure that this unique opportunity provided by the Conference will be gainfully uti-

lized by us all to improve the services provided by the police to the common man.

I congratulate the organizers of the Conference and wish the Conference all success.

(D.K. Pandey)

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Sl.No.

Particulers Page No.

1. Jharkhand Online FIR System (JOFS) 6

2. Business Intelligence in Police 9

3. Unified Command and Control System and Cloud Based Dial 100 Application

13

4. Shakti Mobile Application 16

5. Cloud based GIS Applications as a service 18

6. Jharkhand Open Source Cloud Implementation 20

7. Jharkhand Police Portal 25

8. Cloud based CDR Analysis Application 27

9. O-CCIS (Organised Crime and Criminal Information System) 29

10. NIS (Naxal Information System) 32

11. E-Prabandhan and Police Fleet Management 33

12. Proposal for Setting up Jharkhand Police Center for Collaborative and Open Governance (JPCCOG)

35

13. JARMA and ARMAR 38

14. Restructuring of Jharkhand Police 40

15. Naxal scenario in Jharkhand 43

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Jharkhand Online FIR System (JOFS)jofs.jhpolice.gov.in

The Need

Non-registration of complaint/ FIR continues to be one of the big issues in people-police interaction. In spite of having put in place a slew of measures (Including the ones like citizen portal in CCTNS), there are still many complaints that often police station level police officers do not properly entertain complaints of the public. To resolve this issue an in house application Jharkhand Online FIR/ Complaint System (JOFS) has been developed by the IT team of Jharkhand police.

The ProcessWhile designing and implementing an online complaint system there are two competing concerns. First there is the need to be able to (As far as possible) identify the complainant so that he can be traced out and also chances of fake complaints are reduced. Second, the front end of the complaint system must be easy enough so that an ordinary user can use it.

1. How complaints can be registered:- Complaints can be registered in the following three ways

a. Using the Aadhar number along with the fingerprint scanner (Available at the Common Service center set up by the government of Jharkhand). The advantage of this system is that once the user feeds in his Aadhar number and provides his fingerprint, the system automatically collects all his details from the Aadhar server and fills up his particulars automatically. This helps in two ways. First it makes the application very easy to use. Second it authenticates the user, since the user must know the aadhar number and also provide his biometric.

b Using the Aadhar number along with the registered mobile number. At the time of registration with the Aadhar authorities, the applicant is also required to provide a mobile number which is called the Registered Mobile Number (RMN). If a user has an Aadhar number and a RMN, then there is no need for a biometric i.e. a finger scanner. The user can in that case register his complaint from any internet connected system including a GPRS enabled mobile phone. The user has to simply go to the JOFS site, enter his Aadhar number and ask for an OTP on his registered mobile number. Once he gets his OTP and feeds it, all other details are automatically picked up from the Aadhar server and filled in. Again the system is very easy to use and also authenticates the user.

c. Using the JOFS for a person without an Aadhar number. It is possible to use the system without an Aadhar number also. However here the user has to manually fill in the details about himself. If the user provides a mobile phone and an e-mail id then complaint number is generated and can be used to track the status of the complaint.

2. Tracking the complaint:- In all the 3 ways of registrant of a complaint, a complaint id is generated and provided through mobile number as well as e-mail id (If provided by user).

a. The complaint reaches the JOFS Nodal Officer nominated for each district. At present 72 Police station are directly online.

b. Complaints are then assigned to an Enquiry officer.c. Station diary is registered for every complaint and it is informed to the complainant.d. If after investigation it is found that the complaint is of cognizable nature it is registered as FIR as

per CRPC.e. After Station Diary or both SD entry and FIR for some case the complaint is closed in JOFS and

further action is taken as per law.

Technology and Design Concern

Technical Requirement covered are AADHAR based KYC system ; Mobile verification through OTP; SMS Integration; CSC Payment Gateway Integration; Workflow Management System Complaint Status Monitoring System and Dashboard for Authorities

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a. Technology Used: This system is developed entirely using Open Source technology mentioned as below.

• Database: Maria DB, • Web-Server: Apache,• OS/Platform: Cent-OS,• Language: PHP,• Load Balancer: HA Proxy,• Web Caching: Varnish.

b. Interoperability : Web-Service is enabled to add, list and monitor status of complain so that other application may communicate with this system.

JOFS Front Page

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JOFS Dashboard

JOFS Functional Flow Diagram

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Business Intelligence in Police (For data integration, data mining, visualization, predictive policing and GIS projection)

Terms like data integration, data visualization, data mining, predictive policing and GIS projection can best be understood by examples:-

How can a policeman on the street use his mobile phone to check the driving license details of a sus-pected traffic offender and also check his previous traffic violations? This is an instance of data integra-tion where perhaps the CCTNS data needs to be integrated with the driving license data.

How can a District Superintendent of Police create charts, plots, etc. from CCTNS and can he plot in-stances of a particular crime from CCTNS database on say Google map? The first part of this problem relates to data visualization and the second part relates to data projection on data pulled from Google GIS server.

Can an investigator or an intelligence agent automatically link data from say list of mobile phone sub-scribers (Provided by a mobile phone company) to other data bases like say voter I-Card data and know which mobile phones connections are issued on fake voter IDs? This problem relates to data mining.

The good news is that the IT team of Jharkhand police has created an application using open source tools which can provide a solution to all the above scenarios.

Some common databases available which are of relevance to police

Some common data bases (Largely owned by State Governments) which are of relevance to police are:-

1 Transport Data and application GOJ Located at different District RTO office

Oracle

2 Treasury Data and application GOJ Located at JapIT data center Oracle3 NREGA Data and application GOJ Located at NIC Delhi Data center SQL Server4 PDS data and application GOJ Located at District NIC and Nepal

House MySQL

5 Aadhar state residency data and application

GOI Not Available

6 Telecom Data of Subscribers and application

Private With different Telecom service provider

Not Known

7 Voter ID and application GOJ Located at NIC Nepal House SQL Server8 Passport Data and application GOI9 FIR Data and application GOJ Located at Police HQ MySQL10 Prison Data and application GOJ Located at NIC Delhi Data center SQL Server11 Court Data and application Judi-

ciaryLocated at different court PostGres

The Technology Used

Business Intelligence platforms enable users to build information support applications that help organizations in their decision-making processes for enterprise strategic and tactical manage-ment.

In selecting technology, there were three options:- First are the pure open source options. SpagoBI is the only 100% open source, complete and flexible business. Second are the dual-licensing or open core model, which also includes a parallel proprietary software release as an enterprise or professional version. Finally there are the proprietary products, such as Agile BI, Mobile BI, Cloud BI, Real-time BI, IBM Cognos, etc.

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1. SpagoBI is essentially a very large collection of open source software brought together to create a broad business intelligence capability. In fact it goes beyond the traditional notion of BI to embrace domains such as data mining and BPM.

2. SpagoBI is also unique among open source BI solutions in that the free version is the only version. There are no paid for versions with extra functionality. Users can elect to contract into support and training, but the product just comes in one version.

3. SpagoBI compares very well if not better on almost all parameters to the popular commercial paid versions of BI platforms like Tableau.

The projects implemented so far:-The following projects have been implemented with SpagoBI so far:-Dashboard for CCTNS data and Visual tracker application (which pulls in crime data from CCTNS, adds

other GIS tags to it and projects it on a Google map.)The dashboard and visual tracker applications were made with the following purpose:-a. As of now, CCTNS does not have any GIS capabilities. It was therefore decided to extend the func-

tionality of CCTNS by integrating it with other databases and geo-markers using open source BI applications like SpagoBI.

b. Further there was a synching issue of backlog data with the CCTNS data (Because CCTNS appli-cation required strict validation of certain fields which is unavailable with the police). Thus even though the legacy data had been digitized by the department, it could not be used for analysis pur-poses. However this limitation was removed using SpagoBI. The strategy adopted was to keep the legacy data in a separate data base and then create a Talend “job” to link it to the current CCTNS data.

c. Further CCTNS in its current form does not have any capability to summarize and visualize data. So a senior officer in command position is unable to see absolute numbers and trends of various crimes. SpagoBI has Business Intelligence and Reporting Tools (BIRT) capabilities. Hence it is pos-sible to integrate data from various sources and to further visualize them in form of diagrams and charts.

The flow chart of SpagoBI in dashboard creation and use in visual tracker is shown in the flow chart below:-

Flow chart of using SpagoBI for integrating CCTNS database with Google maps and Geo Server in Police Data Centre for visual representation of crime data in the application Visual tracker

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Visual tracker application showing the vehicle theft plotted on the map

Dashboard application showing current synced data from CCTNS CAS

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Integration of mobile phone subscriber data in a common database

There is frequent need to get the mobile subscriber information for investigation purpose. Earlier this information was collected from individual MS Access files provided by each mobile service provider on a monthly basis. The process was highly cumbersome and time taking. Number portability service added new dimensions to the problem because unlike earlier, it was not possible to guess the identity of the service provider from the number series of the mobile number.

To solve this issue SpagoBI was used to integrate the consumer data bases of different service pro-viders onto a common database using the data integration capabilities of SpagoBI. This task could not have been done by an ordinary application because the databases of different companies were in dif-ferent formats with different fields. However with the ETL (Extracted, Transform and Loaded) capabili-ties of “Talend” component of SpagoBI, this seemingly difficult task was accomplished. The best thing about this “job” creation in Talend was that it was required to be created only once and thereafter it could be used each time new data was made available by the service provider. The combined data from different service providers was kept on Maria DB and its NoSQL alternative MongoDB. This was done on purpose because MongoDB has an inherent advantage when the data size is large.

Further to take the services on a cloud (Since we already have a robust open source private cloud ap-plication running), a web service was created using Dream factory.

The Automatic Number Identification (ANI) service of Cloud Based Dial 100 application and CDR appli-cation hosted at Jharkhand Police Data Centre also utilize this web service. This is another example of how proper planning helps in application reuse in police department.

Projects planned for future:-

Government of Jharkhand in principle has agreed to create a society in Jharkhand police establish-ment with the mandate to implement BI solutions using the data bases available with Jharkhand gov-ernment as a first step. We hope to integrate the important data bases with State government as a first step and subsequently approach the government of India for permission to access certain other data bases like that of passports.

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Unified Command and Control System and Cloud Based Dial 100 Application (Implementation of centralized emergency response system for state of Jharkhand)

The concept and its need

At present the traditional dial 100 applications available with the different police forces mostly caters only to telephone calls. The shortcomings of the present system can be outlined as follows:-

• Caters only to telephone calls.

• No provision for integrating IP based protocols like VoIP or Smart phone based applications.

• No provision for integrating data with calls.

• No provision to integrate with IP surveillance cameras (Which can generate auto-alerts based of feeds)

• No provision for integrating radio/ traditional wireless.

• No provision for integrating social media.

• No GIS capabilities and therefore no means to identify the geographical location of the caller and no scope to direct responders to particular spots.

Advantages of the Proposed Model

• We can consolidate all Dial 100 and create Central Command center with distributed operation centers so that All 24 district can avail this facility.

• Emergency alerts can be shared between all the 24 district, all control rooms and ~350 connected police stations with the available network infrastructure.

• Information is shared using common technology & telecom platform due to which real time infor-mation sharing & quick action can be initiated.

• On every emergency attended, a three level communication (Voice Call, SMS & Web application) is sent out to the concerned Police Station & PCR simultaneously to avoid any gap in communication & avoid all possible delays.

• With the integration of Jharkhand Police Network and State wide Area Network (SWAN) it is expect-ed to have 100% network uptime and since the service can be made available in internet there is no concern required for network failure.

• Police Data Center has already equipped with sufficient Servers and Storage system along with redundant networking equipment and services which can be utilized in proposed system.

• Unified Communication System is installed and functional in all 24 SSP and SP offices which can be utilized as communication medium without any overhead cost.

• Automated Call Handling .• Faster Response to Calls.• Dynamic Map Loading.• Better Voice Communication.• Digital Voice Recording.• Proximate Vehicle Identification .• Text Transmission.• Vehicle Monitoring/Tracing.• Total Event Logging.• Custom Report Generation.• Real-Time Alert Messages

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The Technology and proof of concept

Solution Architecture

The Technology Architecture provides an end to end integrated platform to deploy advanced Computer Aided Dispatch System

Solution Stack

TECHNOLOGY PLATFORMWeb server Apache tomcatGIS server Geo serverDatabase PostgresqlOperating System UbuntuReporting Engine BirtSearch engine Solr LuceneDirectory services LDAP

Work Flow Diagram 1

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Work Flow Diagram 2

Overview of the Emergency Response System

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Shakti Mobile ApplicationMobile Application for Women Safety

‘Shakti’ is an initiative by Jharkhand Police for safety and security of women. This is an android based mobile application that will allow women to send a distress call to Police Control Room and their rela-tives/friends directly in case of any emergency.

Users need to download and Install the application in their android mobile phone, then register with the app by providing their name, mobile number and details of at least three relatives/friends.

Once registered, the user can send an alert by pressing the soft button ‘HELP’ on the home screen. As soon as the help button is pressed, it will be send an alert to the Police Control Room as well as their relatives/friends.

Features

1. One Click function to send the location and profile details to control room.2. Application is developed using open source technologies.3. Single application will be used for entire state and the alert will reach automatically to responsible

district control room.4. Phone numbers of all police station is provided and can be searched and dialed directly from applica-

tion5. Nearby Safe location from user current position is provided6. Safety tips for women is available and updated time to time7. Control room user get visual as well as sound alert when new alert arrives.8. Dispatcher can view the nearby Police Vehicle on which GPS device is mounted9. Dispatcher dashboard has GIS Map with capability of showing google satellite, street, hybrid maps

along with Toposheet. The map also has inbuilt search feature.10. Data gathered in this application can be utilized to get location based analytical report for preven-

tive policing.

Technology used

Technology PlatformServer OS CentOSScripting NodeJS, JS, Anglular JS Database PostgresMaps Geoserver, Open Layer, Google APISearch Engine SOLRWeb Service Dream FactoryAndroid Development Java NativeAuthentication OAuth 2.0Framework Express

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Shakti Home Page

Shakti Dispatcher Dashboard

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Cloud based GIS Applications as a service(Integration of Google maps with Geo Referenced Tiled Toposheet using Open source Technology and then offering it as a service for any other project requiring GIS projections)

Brief Overview of the Project

Implementation GIS for Jharkhand Police is a part of police modernization conceptualized by the Jharkhand Police Department towards enhancing outcomes in Naxal Operation, Emergency /Disas-ter management and also in enhancing the efficiency and effectiveness in Crime Criminal tracking management. This is achieved through the adopting GIS services by creating state of art GIS operation, management and application development center.

The goal of Jharkhand police GIS Project is mapping crime and criminal and tracking the same, various analytical calculations and the predictive analysis of the crime from the archive data. Along the path other activities such as mapping of the Extremists (in regards of information received from various intelligence sources), Vehicles of police personals, CDR tracing of extremists and emergency relief management planning. Some of the work done so far is:-

1. Mapping the Toposheet on the GIS web server2. Mapping the district, thana, villages on the GIS web server3. Movement tracking of the extremists4. Movement tracking of the police vehicles5. CDR plotting on the map along with criminal profile6. Plotting of the watering holes, forest, road, railway7. Plotting the basic amenities like schools, hospitals, shops with category, and other useful relevant.8. More than One lakh searchable points and areas. Including categories from education, jurisdiction,

political, water sources, railways roads and others

Challenges

There are some inherent problems with available GIS applications like Google maps and Bing:-

1. They do not have a lot of local information required for police work like village boundaries, block boundaries, police station boundaries, locations of mobile phone towers (For CDR analysis) etc.

2. It is difficult to integrate data and maps from different sources (like integrating data from topo-graphic sheets with other online applications like Google)

3. Hence it was decided to use open source applications like QGIS, Geo Server and Open Layers etc.

Technology and Application architecture

The Solution is implemented in high level scalable architecture based upon open standards with vari-ous modules which is seamlessly integrated with the current system and provides interfaces to the other external services.

GIS Application is architected for the cloud and sit on an “The department Cloud Platform” that is as-sembled using open architecture and components using open source software’s. Software Stack used for the GIS implementation is shown in the table below:-

Open Source Application EnvironmentWeb Server Open Geo Suite v 3.1

a) Geo server b) Geo explorer c) Geo web cacheDatabase Postgres 9.2 with postgis 2.0Desktop GIS a) Quantum GIS

b) Saga GIS c) OpenJUMP d) GDALWeb Development Stack for GIS a) PHP b) Openlayers c) Javascript Mobile application a) Open Data Kit b) Android Development Kit

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Functional detailsa. Geo Server is being used as the WMS service provider for the layers like Top sheet (Raster), and

the other vector layers like District, Police Stations and Village boundaries as they are relatively unchanged in the course of time.

b. Other satellite imaginary provider like Google, yahoo, Bing, open Street map is used.

c. Other dynamic data are called from the database as layers through the open layers mapping tech-nique. And are overlapped on the layers as per the need .

d. QGIS application software is locally used for the development and cleaning of the data resources along with mapping known places.

e. Dynamic Data such as the Extremists- movement, supporters involved and other relevant informa-tion is collected using CCTNS Core Application Software, Organised Crime and Criminal Informa-tion System and Naxal Information System.

f. Mobile application like asset management created for android mobile phones are used for the mapping and plotting of the Point of Interest (POI) through the GPS technique.

How the GIS project is helping/ can help in better policing:-

The GIS project is helping/ can help policing in the following ways:-

a. Crime and criminal tracking from resources like Human intelligence, Other intelligence agencies, CDR analysis, Archived crimes.

b. Crime Analysis:- Like analyzing patterns in crime prone areas, Crime pattern analysis.

c. Operational planning:- Like in Elections, Anti-extremist movements, Emergency responses and disaster management.

d. Force deployment and movement:- Like in elections, In festival events, in emergency or movement of forces in say Anti-extremist operations.

e. GPS tracking:- Like tracking of Police vehicles, force in action, emergency vehicles.

f. The Application can be extended to other areas of citizen oriented services and governance like in medical emergencies, traffic diversions, plotting of amenities like restrooms, tourist infrastruc-ture, police help desk locations etc.

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Jharkhand Open Source Cloud Implementation & Unified Network Introduction

During the starting phase of Jharkhand Police Data Centre we had the aim to go green by use of virtu-alization, consolidation, less Power use, optimum resource utilization, and in the process we started initial virtualization using Linux KVM at the data centre in early 2010.

After successful use of Linux KVM virtualization we got the confidence of building full data center cloud environment using Linux based OpenVZ and KVM virtualization using Proxmox . By end of 2010 we hosted jhpolice.gov.in portal as first internet application over cloud environment.

Now each and every application including our mail servers are running on Virtual Machines.

It is noted that jhpolice.gov.in is one of the fastest web portal having page load time average 1 to 4 sec-ond across the globe.

Continuing our success in building the Private Cloud environment now we are offering Infrastructure /Platform and Software as services from the Police DC.

Solution Architecture & Technology

The whole solution will provide a high level scalable architecture based upon open source and open standards with various modules to providing central services which will seamlessly integrate with the Cisco unified networks and will provide interfaces for centralized call logging, dispatching to the differ-ent stakeholders for helping to the citizens.

CLOUD DATA CENTER

JHPOLICE CLOUD DATA CENTER is open source based on the platform of OpenStack. This is a cloud operating system that controls large pools of compute, storage, and networking resources throughout a datacenter, Management of Open stack Cloud through a dashboard that gives administrators control while empowering their users to provision resources through a web interface.

OpenStack Dashboard

The OpenStack dashboard provides administrators and users a graphical interface to access, provision and automate cloud-based resources. The dashboard is an extensible web app that allows cloud ad-ministrators and users to control their compute, storage and networking resources as per the require-ments. This is the totally seamless architecture.

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OpenStack Compute

OpenStack Compute provisioning and managing large networks of virtual machines. Compute resourc-es are accessible via APIs for developers building cloud applications and via web interfaces for admin-istrators and users. The compute architecture is designed to scale horizontally on standard hardware; we can add ‘N’ number of compute node in OpenStack environment,

OpenStack Storage (CEPH Technology)

OpenStack has support for both Object Storage and Block Storage, with many deployment options for each depending on the use case. Object Storage is ideal for cost effective, scale-out storage. It provides a fully distributed, API-accessible storage platform that can be integrated directly into applications or used for backup, archiving and data retention. Block Storage allows block devices to be exposed and connected to compute instances for expanded storage, better performance and integration with enter-prise storage platforms. We use Ceph Technology it provides huge & flat namespace, highly scalable read/write accessibility to serve content directly from storage system, currently we have 96 TB storage.

Innovation1. Zero Cost, High Performance: Created CDN Technology with the help of 5 additional VM’s involving

Rsync Technology instead of investing in google or Amazon CDN services.

2. Power of Independent Service: Ease of availability of servers propelled to disintegrate services in two independent server enhancing Performance and throughput by disintegrating Search Server, CDN Servers and memcache Servers from main Portal Server.

3. Highly scalable architecture horizontal and vertical scaling to handle unlimited accessibility by adding Virtual machines as on required within a few minutes.

4. Uninterrupted Service and Easy maintenance of physical servers by moving running virtual ma-chines and containers from one physical host to another without any downtime.

5. Whole project is based upon open source software which guarantees full access to all functional-ities - as well as high security and reliability.

Key Achievements

1. Lower number of physical servers - reduce hardware maintenance costs because of a lower num-ber of physical servers.

2. Server consolidation strategy, we want increase the space utilization efficiency in our data centre for maximum performance and enhance the scalability.

3. By having each application within its own “virtual server” we want to prevent one application from impacting another application when upgrades or changes are made.

4. Designing a standard secured virtual server template which will speed up server deployment.

5. Deployment of multiple operating system technologies on a single hardware platform (i.e. Win-dows Server 2003, Linux, Windows 2000 etc).

6. UAT environment -By taking advantage of server virtualization we can easily improve our testing and development environment.

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UNIFIED NETWORKS

JHPOLICE UNIFIED NETWORKS - Currently 24 districts S.P offices are connected and integrated with NICNET, SWAN and BSNL links. 700 locations (which includes Police Station & Higher Office) are also connected & integrated with NICNET & SWAN Networks. We also have IP Phones and IPICS solution for communication between Ip network and VHF which is also integrated with the existing unified net-works and proposed ‘Unified DIAL-100’ solution.

• High Availability and Scalability of Police Data Center and Unified Network with Cloud and also con-nected with Intranet and Internet Govt. Services.

• 24 SP office (District POP) is connected with three links to State Police HQ over NICNET, JHARNET and a Backup link.

• Each Police Station is connected with two links – BSNL 2mbps leased line / VPN over Broadband/ VPN over Wimax with VSAT as a backup link.

• Higher offices is connected with single link – BSNL 2mbps leased line/ VPN over Broadband/ VPN over Wimax.

• Jharkhand Police Data Center is connected to with NICNET over 100 mbps, 1gbps link with JHAR-NET SWAN, 10gbps link with JAPIT DC and Two ISP 80 Mbps (BSNL and Vodafone) for internet.

• Established 30 training centers equipped with video conferencing facility and also connected with Intranet network.

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CCTNS DC-NR-DR Architecture

Network Technology Used

• GRE Tunnel and MPLS between police network and NICNET.• EIGRP routing protocol SWAN service provider.• Dynamic BGP, MPLS and Static routing for VSAT and VPNoBB communication.• Deployed PPTP VPN for secure login from outside network.• HSRP for device redundancy is to be deployed.• Deployed CUCM and IP-PBX for unified communication

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Integration of IP Network with VHF.

Key Achievements

• Communication VHF network with IP Networks, Mobile and all audio & Video.• Desktop, Mobile Audio/ Video Conferencing in a single platform.• Presently we can communicate between VHF, IP Phone, PSTN, Cellular phones and vice-versa.• Establishing Contact and Command center for centralized help desk management for Emergency

response to the citizen.• Solution is rolled out upto Police Station level in Jharkhand

NETWORK LINKS & NODE DETAILS

Location Nos Devices /Nodes WAN Links Higher Offices 274 2355 1Police Station 429 3200 2SP Offices 24 511 3Police HQ 1 4Other Officers 24 1

Total 752 6066

SERVICE PROVIDER

Service Provider Connection Link NosB.S.N.L [Service Provider -1] 780HUGHES [Service Provider -2] 400NICNET Connection [Service Provider -3] 25JHARNET Connection [Service Provider -4] 25

Total Links 1230

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Jharkhand Police Portal (http://jhpolice.gov.in)

Objective

1. To provide a single window access to the information and services of the Jharkhand Police for the Citizens.

2. To provide comprehensive, accurate, and reliable and one stop source of information and services of Jharkhand police and its various facets.

3. The information in the Portal has been well classified into distinct modules to provide the visitor with a holistic view.

4. As a part of the Portal development Strategy, it is decided to develop the application based upon a Web Based secured Content Management System (CMS) adhering the guidelines of webguidelines.gov.in

5. To Design the portal in such a way that it can be accessed by smart phone, tablet and pc easily.

History

The Portal of Jharkhand police is a project inspired from india.gov.in portal. It was launched on 12 November 2011. The Portal is managed by the Jharkhand Police Data Center Team and technical sup-port from NIC. The Portal of Jharkhand Police is built from the ‘users’ or ‘citizens’ perspective, with information presented and categorized in a well-defined manner. The portal is based upon Content Management System adhering W3C standards and entailed making the content universally accessible and seamless integration of the Portal interface with important online services .

Features

• Create and Capture documents• Content creation with metadata• Workflow management• Manage documents upload, Review and Publish• Audit trails of the documents• External Search engine apache Lucene integration• Various Documents type[doc, xls, pdf, jpeg] supported• Dynamic Form creation for various content type

Modules

• News, Events, Articles & Press Release• District Police Profiles• Missing Person• Unidentified Bodies• Active Criminals• Missing Vehicles• Monthly Crime records• Photo gallery• Tenders• Events• Contacts

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Technology Stack

Platform : Linux, Apache, PHP, MySQL, Memcache, Lucene, OpenLDAP, HA Proxy , Varnish, Mysql Proxy, NFS

Type : Content Management Framework System

As Base framework of this portal is based upon Drupal which has proven record of its robustness and performance in Content Management System. PHP is used as scripting language and MySQL as back-end database on Open source Apache Web server. The portal is supported by Apache Lucene Search engine for scalable and fast indexing of data. The portal also provides faceted search, Auto-suggestion and Spelling suggestions for user queries. For improving the performance of the portal and handling loads the portal architecture is designed with n+1 horizontal and vertical scalability with components from open source products.

Road Map

Change in citizen requirement and new innovation in technology motivate us to modify the portal and make it more user friendly, Social, shareable and responsive. In this context 24 web sites for each dis-trict and 2 for rail jurisdiction is also in development process which will be child portal of the main portal. The child portal will be maintained by district end. The main portal will contain its own content and consolidated information from child portal.

Home Page of Jharkhand Police Portal

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Cloud based CDR Analysis ApplicationCDR-Analysis is a tool with proven advanced capabilities for intelligent analysis and automated pro-cessing of huge volumes of CDR (Call Detail Record / Telephone Toll Record / Cell phone Tower Dump) data within an intuitive, user-friendly interface. CDR has a sophisticated multi-layered search query engine used for building comprehensive suspect profiles. CDR enables analysts and intelligence pro-fessionals to convert large volumes of complex, disparate data into actionable intelligence

Solution for this is “CDR Analysis Software”. This is used by Jharkhand police department to work fast and get results in short time. This software reduces mental stress of police officers to a great extent; this allows them to work efficiently on field. What those officers used to do manually such as analyzing call records to get various types of reports, work for multiple numbers, and work for tower (dump) data is now matter of few minutes for them. All our clients found great use of this software. They use this in all their cases. They analyze CDR file with this software, get required data according to case or investi-gation and are able to work fast and efficiently on field.

Features

This CDR Analysis application has following features:

• Hosted in own cloud based data center and can be accessed from all 700 location where police net-work is available.

• No licensing limitation.

• Linked with integrated database of about 6 Crore Subscriber data of Jharkhand and Bihar region.

• Linked with about 5000 Tower data with geo location.

• Privacy for each organization and Individual data.

• Ability to process and analyze huge volumes of call data

• Instant generation of suspect location, association and behavior reports

• Intuitive multi-layered search query engine for building comprehensive suspect profiles

• Critical analytical capabilities including common number, new number and map based location & movement analysis.

• Graphical tools help detect unusual call patterns which may indicate suspicious or fraudulent ac-tivity

• Import CDR data from Excel format

• Automatic and Manual Process to import CDR and Tower data.

• Password management

• Call Details Record

• Monthly, Daily, Hourly Call reporting

• Day Calls, Night Calls, Frequent Calls.

• Visualize View.

• Google Map.

• Export to Excel, CSV

Technology Stack

Platform : Linux, Apache, PHP, Cake PHP framework, MySQL, Memcache, Lucene, HA Proxy, Varnish, Mysql Proxy, NFS, Dream Factory, MongoDB. Google Map.

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Home Page CDR Dashboard

Call location on Google Map

24 hour timeline Analysis

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O-CCIS (Organised Crime and Criminal Information System)Brief overview of the project

Organized Crime and Criminal Information System is used to store, manage and analyze the informa-tion of Gangs, Criminal and their crimes. This application maps complex relationship between crimi-nals, crimes, and their gangs, Missing Persons, unidentified Corpses, Mobiles, Vehicle, Weapons and Photographs. It also stores and associates different documents and images like Confession statement, Interrogation Reports, fingerprints, audio and video clips etc. which is used for crime investigation.

O-CCIS provides information analysis enabling users at all levels of department to readily access and easily connect information from database, quickly turn that data into decisions, and effectively and se-curely share those findings and decisions with strategic decision makers.

Modules

Gang Criminals Vehicles Crimes MobilesWeapons Photos FIR Pending crime Crime intelli-

gence Input

Features• Open Source Technology

• Dashboard Graphs to display Monthly crime status, Extremist Group, Quick view of records

• Audit/Trail for change monitoring

• Tools to manage Duplicate Data

• Comprehensive Search of each module to get various Reports.

• Reports can be exported in Excel format.

• Ad-hoc Reporting modules.

• SMS and email is used to send alerts directly from this application

Development Methodology used in O-CCIS

1. Crime and criminal are created as basic entities. Most of the other tables were built around these basic tables.

2. Crime is categorized into major and minor heads (or heads and subheads) and in this it broadly fol-lowed the classification used by the NCRB. Whenever it is required to add a new crime head which is needed in addition to what the NCRB had outlined, a sub-head is created. Heads and sub-heads are kept in a separate editable table so that more heads could be added/ deleted any time.

3. Similarly lists of States, Districts and police stations are created in separate tables to which more data could be added easily.

4. “TAG” field is provided in case of Criminal table so that any additional information could be added to the criminal. Attachment of various documents is provided to the criminal entity like photos, documents (In various formats like doc, pdf etc.). Virtually any kind of data including video clips and sound file can be attached to the criminal entity.

5. For crime table, a combination of case number, year, police station, district and state is used to uniquely identify each crime.

6. There are a number of additional problems in dealing with criminals. Some of these are:-

a. Same criminal may have multiple entries (For example same person’s name may be spelled differ-ently, or he may have different addresses, or there might be incomplete information about him).

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b. Same name may represent multiple individuals. One criminal may have multiple names (or aliases).

c. Criminal status changes frequently. For example a criminal may be named in FIR but not found to be involved in the crime. There are many other such combinations possible.

d. Similarly the current status of the criminal may change such as absconder, in custody or on bail or convicted etc.

e. Then there is the problem of linking the criminal to the crime.

7. It is decided that the database will be only for the end user’s convenience. Our belief was that any computerization must help the user do his daily task. To this end we designed another table for crime in which details of the FIR could be entered and a printout taken out. In Jharkhand (And many other States) the FIRs are printed out and called Special Report 1 for certain categories of cases. We built capability in our application where a normal user could type in details of the FIR and get the output in same format as needed in Report 1. This helped the user to do his job that is take a print out of his FIR and provided us with data of a crime. So we had in fact two parallel tables to represent a crime. One which simply represented a crime and another which was created as a result of formal entry of FIR details by the user. Since both the tables run on the same combination it is a trivial task to link the two together. The advantage of this approach was that we had a “for-mal” and an “informal” representation of the same crime and either could exist or both could exist and be linked. Having two different entities has its advantages and disadvantages and is ultimately a design consideration. The biggest advantage of having two tables is that we can have a certain amount of “fuzziness” or imprecision in our database. Also we can include those criminals which may not be linked to a particular crime.

8. We have also added revision control to a few tables. For example the status field of a criminal shows him as an absconder and he is arrested and one of our users wants to update the status. He is permitted to do so and his entry will exist as a separate entity in our database but it would not be the current entry. So like in Wikipedia any person can edit and any person can see any previous modification by any user but the current entry can be changed only by a predefined set of users. We plan to use similar concept. We plan to have concept of data owner i.e. the person who created the data and we are contemplating giving the right to change to the data owner along with some other predefined roles.

9. We have kept photos as a separate table and this table can contain photos not only of criminals but in fact of missing persons, crime scenes etc. We have defined a photo type and linked it to the appropriate data table. For example photo of criminal is linked to the criminal table while of crime scene to the crime table and missing person to the missing person table.

10. Another important aspect of crime/ criminals is the status of a crime case under investigation (or disposal after completion of investigation). We have created a separate module for tracking inves-tigation. In this module also there is provision for entering crime details (FIR) and criminal details. There are also a number of other details like status of accuse (FIR named, not named etc.), details of investigation officer (name, rank etc.).

11. As a design decision we decided to keep the module for investigation independent from the crime/ criminal module and even the FIR module. This again has been done to permit flexibility in data capture. We don’t want to burden the user or data entry operator with getting all the facts of a crime or a criminal before he can make an entry. For example if the name of a criminal figures in a criminal case as an FIR accused he can enter it in the FIR module, the criminal table and even the investigation module.

12. There are more than 60 tables in the database. We have tables for stolen and found vehicles. We are also working on how to implement business logic to capture data on mobile phones. We are also working on missing persons modules. In all our development, our basic rule is :Provide the end user with a web based form in which he can make entries and take a printout. We have de-

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signed the printout to be as similar as possible to his current form so that the user feels that his task has been eased and he is able to generate the reports and returns he needs for his daily work. We in turn use the data inputted by him to feed our central server.

13. This application can store information gathered from open sources like newspapers and link them to crimes and criminals in our database. We have a module named intelligence input. In this, we can enter any type of information regarding a crime or a criminal. We have further categorized the sources of such information. Open source information is one such category.

The biggest advantage of this design consideration is that we can export the entire data to popular open source and commercial formats like doc, pdf, excel, access, XML, SQL etc. So we can easily switch to another application in future. This has been specifically done to ensure that there is no data loss once CCTNS is implemented.We have already implemented a proof of concept of SpagoBI Business Intelligence platform for inte-gration and visualization of data from diverse data sources. So it is an easy step to integrate the O-CCIS data with CCTNS data.

Technology Stack

As Base framework of this application is based upon Open Source Framework CakePHP which has proven record of its robustness and performance in Rapid Application Development. PHP is used as scripting language and MySQL as backend database on Open source Apache Web server. For improving the performance of the portal and handling loads the portal architecture is designed with n+1 horizon-tal and vertical scalability with components from open source products.

Front End of O-CCIS in a browser

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NIS (Naxal Information System)Naxal Information System is a complete intelligence input information management system about Naxals. The system is used to store, manage and analyze the information of Naxals and other extremist groups. This application maps complex relationship between Naxals, Naxal crimes, their organization, Incidents, arms looted and their supporters. The application also tracks Naxal movement based upon Call detail Records (CDR) and also intelligence reports obtaining from different sources over GIS map.

Modules

• Naxal Organization • Naxal Profiles • Naxal Crimes • Naxal Inputs • Naxal Incidents• Alerts and Follow ups • Organizational Chart • Arms looted and Recoveries • SupportersFeatures

• Open Source Technology• Dashboard Graphs to display Monthly crime status, Extremist Group, Quick view of records• Audit/Trail for change monitoring• Tools to manage Duplicate Data• Comprehensive Search of each module to get various Reports.• Reports can be exported in Excel format.• Google Map is embedded for tracking Naxal movement.• Ad-hoc Reporting modules• SMS and email is used to send alerts directly from this application.

Naxal Information System Dashboard

Naxal Movement Displayed on Map

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E-Prabandhan and Police Fleet ManagementIntroduction

E-Prabandhan Project is designed to Monitor and Control. The organizational Process within depart-ment in an organized way. This Application handles all the requirements of departmental process such as Requisition Generation, Quotation Receiving and Analysis, Purchase Order generation, Incoming Shipment Processing, Product Receiving, Delivery Order Generation, Product Delivery, Bill genera-tion, Budget preparation, Budget Allocation, Accounting Processes, Project Management and Payment Planning etc.

E- Prabandhan is web based application hosted on our cloud server and it can be accessed from our intranet only.

E- Prabandhan is an integrated ERP(Enterprise Resource Planning) Application which is customized and implemented by us over Open ERP framework. This is an open source application. We are following modular implementation Approach for E-Prabandhan Implementation in Jharkhand Police Depart-ment. We have developed Visitor Management, Video Conference Booking and Hospital Management system which is completely integrated with E-Prabandhan.

Modules

• Purchase Management• Warehouse Management• Document Management System• Accounting & Finance• Project management• Budgeting & Budget control• Fleet Management system

Technology Stack

As Base framework of this application is based upon Open Source ERP Open ERP which has proven record of its robustness and performance in Enterprise Resource Planning. Python is used as language and Postgres as backend database on Open source. For improving the performance of the Application and handling loads the Application architecture is designed Distributed Client Server Architecture with components from open source products.

Scalable Architecture

We tried to deploy the Application using open source scalability products HA Proxy, varnish on top layer to address the issue of load balancing and caching the static contents like images, CSS, and static web documents. For web and application server XML-RPC was favorable choice for robustness and compat-ibility with Python and also our expertise in Open ERP framework. Use of NAS appliance to handle doc-uments over NFS using SAN as backend storage gave us tremendous flexibility to support our design.

Fleet Management

With this module, this application helps us to manage all the vehicles, the contracts associated to those vehicles as well as maintenance services, fuel log entries, costs and many other features necessary for the management of the fleet.

Main Features

1. Add vehicles to your fleet 2. Manage contracts for vehicles 3. Reminder when a contract reaches its expiration date

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4. Add services, fuel log entry, odometer values for all vehicles5. Show all costs associated to a vehicle or to a type of service6. Analysis graph for costs 7. Generate reports.

Modules

1. Vehicle Management.2. Fuel Details3. Maintenance4. Monthly running details

E-Prabandhan hosting infrastructure are over Virtual Machines running at our private cloud at Police Data Center

Home Page

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Proposal for Setting up Jharkhand Police Center for Collaborative and Open Governance (JPCCOG)Introduction

After years of working with cutting edge open source technologies in Jharkhand police, it was realized that IT objectives are best achieved in an informal structure where trained manpower can be hired-fired upon performance and need. To this end it was decided to form a society named Jharkhand Police Center for Collaborative and Open Governance or JPCCOG, with following details:-

Sr No Society particulars Explanation1 Name of Society Jharkhand Police Center for Collaborative and Open Governance

(JPCCOG)2 Registered Office The registered office of the Society shall be situated at Jharkhand.

Police Head Quarter, DPRD Building, Dhurwa, Ranchi.3 Area of Operations Whole of Jharkhand and INDIA

Basic infrastructure for this project has already been established in form of a M-gov development cen-ter in the PHQ Jharkhand. The center was recently inaugurated by the Chief Secretary Jharkhand Mr Rajeev Gauba.

Objectives

Jharkhand Police Center for Collaborative and Open Governance (JPCCOG) may be established as So-ciety registered under the Societies Registration Act 21, 1860 to function in accordance with the Rules and Regulations appended hereto in furtherance of the following objective:-

1. To be a facilitation platform for warehousing of multiple databases of several departments in the State Government ( as identified and authorized by competent body/authority).

2. To facilitate data access on a need to use basis to all participating departments.

3. To provide data mining, analytics and Business Intelligence as service.

4. To offer e-governance/m-governance/applications solutions on demand for participating departments.

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5. To incubate start-up ideations and projects in the domain of m-governance and data mining.

6. To identify future Governance applications for the state that have a seamless interface that allows cross department operability.

7. To identify those areas where data application either need to be created or modified. (i.e. those critical areas where creation of database will help not only the parent organization but other orga-nization especially connected with enforcement and law and order maintenance/ crime control).

8. To research into open source applications and tools that can be productive and efficient for launch-ing governance applications and services.

9. To encourage and facilitate cyber security applications and practices and to coordinate closely with cyber security units like Cyber Police Station, Cyber Forensics Units and all Cyber Security related bodies at State and National level in furtherance of the cause of cyber security.

10. To leverage existing data center infrastructure and expertise to provide services in certain areas as follows:-

a. Low cost and Rapid Application and Portal Development/ Deployment/Maintenance on Depart-mental Requisition ( including mobile based) as a service.

b. ERP deployment as service eg Health ERP ( RD ERP Proposed).

c. eSchool for statewide School management ( was used for MDM in Dhanbad).

d. Capacity Building through online training as service ( Based on LCMS)- eg Police e learning portal.

e. GIS as a service- eg JHARPOLGIS ( on demand customized layering).

f. Pay Online as a service - ( already in use).

g. BI back up as a service ( prototype ready- testing would be worthwhile).

h. Cloud based call centres ( all emergency services can converge).

i. Vulnerability analysis and cyber security as a service ( POC available )

11. To create an executive body with mandate to oversee the data exchange and to ensure the follow-ing:-

a. In case of dispute, it will decide whether the request of one department to ask for data of another is genuine.

b. To address privacy concerns and ensure data is not misused, misrepresented given to unautho-rized persons.

Scope of Work

Implementing a vision of shared and collaborative governance by leveraging Jharhand Police IT infra-structure and expertise in the following manner:

1. Identification of shared IT Services in terms of software (SAS) and Infrastructure as service (IAAS).

2. Establishment of State Data Warehouse.

3. Establishment of Data Mining and Analytics Center.

4. Establishment of Central Governance Call Center.

5. Setup of Capacity Building Infrastructure.

6. Setup of Cyber Co-ordination center.

7. Deployment and maintenance of a comprehensive Software Solution of Business Intelligence, Predictive Analytics and Data warehousing for crime investigation and threat prevention.

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8. Procurement, deployment, operation and maintenance of required hardware and software.

9. Building the data warehouse from different source like Vehicle data, PDS, NREGA, CDR, UID, Tax, Electoral roll, internet and other data sources.

10. Maintain and updating the data warehouse data regularly.

11. Coordinating with different data source provider for regular updating the data warehouse.

12. Providing professional manpower services for Design, Development, data collection, data man-agement, handholding and training.

Implementation strategy:-

1. Setup Jharkhand Police Center for Collaborative and Open Governance (JPCCOG) as a registered society under Jharkhand Police Department headed by DGP or his nominee with a team of mini-mum of 4 more officers to be notified by DGP.

2. An initial sum of Rs. 20 Crores (for building and seed money) be provided in the form of grant which does not restrict activities due to procedures.

3. Society be allowed to frame its own rules for hiring/ contract of professionals/ experts. The se-lected professionals need to not have very high educational qualification but should have proven/demonstrated skills in leading teams of software programmers/professionals. There should be leverage in hire-fire as well as constraints of age etc.

4. Recruitment of Core Manpower.

5. Society be permitted to use the existing IT infrastructure of Police department and the govt. may in turn enhance the police IT infrastructure as per need.

6. A Proof of concept for Business Intelligence and Data Mining can be offered.

7. The administration and Management of the affairs and finances of the center shall be controlled by Police Department (headed by DGP or his nominee)

Priority Areas:-

Some Select Regulatory Governance Areas where integration of data can be launched and to imple-ment the pilot in a given time frame are:- (Following is a suggested list):-

• Firearms database.

• Databases of I/Os and doctors.

• Convicted persons database.

• Explosive licence database.

• Various activities in courts like Bailers, witnesses, accused, trial management system.

• Database of prosecutors and prosecution related databases

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JARMA and ARMAR(Jharkhand Accident Response and Medical Assistance and Accident Response And Medical Assis-tance Ranchi )

JARMA

Jharkhand Accident Response and Medical Assistance ( JARMA ) is a collaborated effort of Jharkhand Police, Tata Steel & Medica for the citizens of Jamshedpur. The purpose of this effort is to provide help to road accident victim without losing on the precious time by taking him to the nearest healthcare facility. It is a dedicated ambulance service for road accident victims totally free of cost available to anyone being a victim or witnessing a road accident. Anyone can avail this service by making a call on no. 100 or 6600100. Helpline numbers 100 and 6600100 are prominently flashed on all the ambulances. A publicity campaign and an awareness campaign were done so that every one knows the existence of the services available by just making a call. The service is available 24 x 7, 365 days.

Six ambulances 9 drivers, 9 police personnel, fuel and maintenance of the fleet for the project provided by the Jharkhand Police, is placed at the various accident prone locations in the city. Each ambulance is manned by two professionally trained emergency medical technicians by Medica along with the po-lice personnel. Once the call lands up at the police control room or the command centre at Medica the nearest ambulance is dispatched to the accident spot. After reaching the spot the EMT’s secure the victim and takes them to the nearest hospital capable of treating the trauma.

Before launching the project Medica with the support of the SSP Jamshedpur got in touch with all the leading hospitals and collected information regarding their capabilities and placed them in categories so that patient could be taken to the appropriate hospitals. Subsequently all the hospital managers in Jamshedpur (In public or private sector) were invited to the SSP office where they were all made aware of the initiative before launching of JARMA so that they are also geared up towards the services. Many of the hospitals gave their consent to be associated with JARMA. The project is run by following personnel:-

Human resource needed - 57

• Operations head -1

• Operations in charge – 1

• On site Supervisor – 1

• Coordinator - 1

• EMTs – 24

• Emes – 8

• IT Support - 1

• Drivers – 9

• Police Personnel - 9

• Cleaner – 2

JARMA was inaugurated on 31st August 2014 since then ( 30th November 2015) it has responded to 1309 calls, taken 737 victims to the hospital and has provided first aid to 59 injured persons.

The response time of the ambulance has been 3 to 5 minutes in more than 70% of the calls responded. The efficiency of JARMA can be attributed to the close and Multi layered supervision involving the top management. Each call responded is documented in detail and a report is generated every 24 hours and is shared with all the stakeholders.

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JARMA Jamshedpur:- Number of calls by loca-tion

JARMA:- Hospitals providing trauma relief

ARMAR

Accident Response And Medical Assistance Ranchi ( ARMAR ) was inaugurated on 20th May 2015 at Po-lice Headquarter by the Hon’able Chief Minister Shri Raghubar Das in presence of Mr.Rajiv Gova, chief Secretary, Home Secretary, Principal Secretary, IT Secretary, Mr.D.K.Pandey(DGP). On the similar lines of JARMA the service was extended with the same collaborators i-e Jharkhand Police, Tata Steel & Medica.ARMAR has Eight dedicated ambulances placed at various accident prone areas. The service is also available to the accident victims free of cost. This service can be availed by dialing no. 100 & 651-6660100 ,24 x 7, 365 days.Since inauguration on 20th May 2015 till 30th November 2015, it has responded to 717 calls, has trans-ported 391 accident victims to the nearest hospital and has provided first aid to 49 people.As stated by the Hon’able Chief Minister Shri Raghubar Das, it is the unique effort in the realm of public service and it is the first police-private partnership with the sole focus on public safety.

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Restructuring of Jharkhand PoliceJHARKHAND POLICE REFORMS

Introduction

After the new government took over in Jharkhand late last year, one of the priority areas was to in-crease the operational capability, public interface and accountability of the police along with the wel-fare and motivational concerns of the force.

The Home department directed the Police Directorate to come up with a comprehensive proposal cov-ering the various aspects of policing. This was a marked departure from the past, where individual proposal were sent in a piece meal fashion, thereby making it difficult to take a comprehensive view of the various issues relating to policing, citizen interface, discipline, promotion and welfare.

The focus areas for reforms were identified as follows:-

1. Increase in Officers with an equivalent reduction of Constables.

2. Infrastructure improvement in police station in phased manner.

3. Categorisation of PS and standards of manpower deployment.

4. Propose - Specialised Investigation & Prosecution Team in each district.

5. Focus on training

Officer oriented policing through Human Resource Policy Changes:-(Increase in Officers with an equivalent reduction of Constables)

Jharkhand Police has around 4200 officers (From ASI to DG) as against around 47 thousand men (In-cluding constables, Head Constables and grade 4). Hence the teeth to tail ratio is 1:4.95 say 1:5 approx-imately.

To increase the strength of officers at the cost of men, a comparative analysis of the salary drawn by various ranks was done. It was found that a Police Inspector on an average drew emoluments which were 1.75 times that of a constable and an Assistant Sub-Inspector on an average drew emoluments around 1.05 times that of a constable.

Hence to increase the officer, men ratio, a LDCE was proposed from constable to Sub Inspector and to Assistant Sub Inspector. This would entail minimal expenditure to the Government, while it would give a great career opportunity to the bright, young and disciplined (With good service records) men to become officers. Further one of the most important criterion for participation in LDCE is absolute-ly spotless service record. This is expected to encourage discipline and compliance in the force. The eligibility creiterion for participation in SI exam is off course more stringent than for ASI. 50% of 50% i.e. 25% of all SI in the State will eventually be recruited through this exam. The same 25% applies to selection to ASI also. This would lead to an overall increase of officer posts = 5958. It was therefore de-cided to surrender 5958 posts of constables. Further it has been decided that in urban police stations, the requirement of cooks, water carriers and others will be met only through outsourcing/ contract etc.

Infrastructure improvement in police station in phased manner

A police station in most parts of the county lacks not only the infrastructure for the police person but also for the visiting public.

It was therefore decided that the following infrastructure would be created in all police station in a phased manner (Keeping in mind the financial constraints):-

• Basic amenities for lady personnel• Suspect/ Witness Examination Room• Briefing Room with maps• Separate male and female lockups with CCTV coverage

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• Reception Area with Reception Counter – Separate washrooms for men and women• Room for SHO- ante room and attached toilet• Room for station writer- next to SHO’s room• Clean toilets• Work stations for Officers, Head Constables & Constables• Malkhana with modern storage systems & deep freeze facilities• Kote- Storage of arms & ammunition• Record Room• Kitchenette + Dining Room • Barracks with separate Retiring Room for officers • Work Stations for other officers (CCTNS, CID & Special Branch Officers)• Parking facilities/Garage

These proposed improvements are in line with BPRD norms though they vary from location to location.It was decided that 33 urban police station would be taken up in the current financial year i.e. 2015-16 and thereafter 50 police stations would be taken up each year. Further it has been calculated (Based on detailed DPRs and physical verification of sites) that it would take approximately Rs 30 lakhs for enhancement of the infrastructure at each location. A sum of Rs. 3.77 Cr has been earmarked for the project in the current financial year.

Categorisation of PS and standards of manpower deployment

Since all police stations do not have the same load, an objective criterion for categorizing police sta-tions and Ops was devised. While devising the criterion, the BPR&D standards as well as local factors were taken in consideration. The following types were created:-

Urban A (Total 25) Rural Naxal A (Total 155) Traffic PS (Total 13)Urban B (Total 86) Rural Naxal B (Total 127) Mahila, SC/ST, AHTU (Total 56)Urban OP (Total 17) Rural Non-Naxal (Total 38) Rural Non-Naxal OP (Total 72)

This categorization would lead to an increase of around 77 Inspectors, 3100 SI and around 2800 ASI. Apart from categorization of police stations, it has been decided to vigorously implement the policy of separation of Investigation & Law & Order duties at PS level. It was realized that there was an urgent need to separate L&O duties from investigation for the following reasons:-

• Need for high quality investigation • Need for focussed attention on sensational cases • Busy schedule of officers in Police Stations Specialised Investigation & Prosecution Team in each district

With increase in cyber crime, hi-tech crime and extensive use of IT in even traditional crimes, a spe-cialized investigation and prosecution team is required in each district. Such a team will help in cases requiring high quality investigation and also investigation in sensational cases. As of now many such cases get neglected because of the busy schedule of the investigating officers in a police station.

The strength of the team is proposed as follows:-

Inspector = 1 (Head for entire district – legal expert)Sub-Inspector = 2 Assist SI =1 Constables = 3

For the entire state police (Including Railways), this would lead to a nominal increase of strength as follows:- 26 Insp, 82 SIs, 41 ASIs and 124 Constables.

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Focus on training

It has been realized that low quality of investigation affects crime control. Further improper public in-teraction brings bad name to administration. So training is essential for sensitive, people friendly and effective police.

The following changes were made in the training program to implement the training strategy:-

1. Refresher Course for every investigator (ASI to Insp) once in 3 years.2. Refresher Course for SIPT once a year.3. All officers to pass training and exam before promotion.4. All constabulary to undergo Firing and Field Craft Training every year.

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Naxal scenario in JharkhandThe naxal problem in Jharkhand is largely a residual legacy of the Maoist revolutionary struggle in the united state of Bihar.

However Jharkhand Police, with assistance from Central Para Military Forces (CPMF), have success-fully reversed the trends in naxal violence on all parameters. This has been possible because of the review, revision of government policy as well as tactical response at the field level. The naxal violence trends of the last five years are as follows:-

Incident 2011 2012 2013 2014 2015Till Nov.

Total Incidents 504 404 349 231 186

Attacks on PoliceStation/ O.P./

Picket

06 08 05 04 00

Encounters 63 51 68 59 45

Police casualties 32 26 26 08 04

Civilian casualties

130 124 126 86 44

Naxal casualties In Police Encounters – 18

By Civilians - 03

By Rival Groups - 51

TOTAL - 72

06092742

13043249

10043650

24031542

Jan Adalats 31 20 10 00 00

Land mines explo-sions

06 04 04 04 00

Railway Incidents 10 04 02 04 03

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The decreasing trend, which is self evident from the figures above, is even more clear from the histo-gram of the data shown below:-

Decreasing trend of Naxal incidents in Jharkhand

Policy Decisions, Administrative changes and Tactical maneuveringJharkhand police with the active support of the Government of Jharkhand under took the following changes/ decisions:-

Weapon Modernization

The Jharkhand police has provided the District Armed Police and the Jharkhand Armed Police (JAP) the best weapons capabilities at par or better with police organizations in any other state. Under the modernization scheme an extensive tactical edge is being provided to the police personnel in the dis-trict and the JAP.

Specialized Training

Jharkhand police has also focused on providing specialized training for all ranks to allow the leaders and the men a tactical edge in the fight against the naxals. The training Directorate runs a specialized Jungle Warfare training school and Counter Insurgency and Anti-Terrorist School at Netarhat. At these schools advanced tactical training for fighting the naxals on their own turf is imparted to the partici-pants. Apart from the schools in Netarhat there is a second CIAT school functional at Tendergram at the Jharkhand Jaguar campus which also imparts tactical training to participants from outside the JJ organization.

Special Task Force

Jharkhand police has also set up a highly trained and well equipped special tactical force the Jharkhand Jaguars (JJ) to take on the naxals. The fighting strength and leadership of the JJ is drawn from the components of the JAP/DAP and the pool of officers posted in the districts. Postings of choice and pay incentives are awarded to the personnel being posted in the organization to serve for a fixed tenure of a minimum period of three years. As of now there are 31 assault groups with an operational strength of 50 officers and men. The AGs have been conceived and trained to work as a small action team to

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carry out surgical operations. Each team of AGs are equipped with force multiplier weapons like UB-GLs mounted on automatic assault rifles and sniper rifles as well as Ordinance SBML (51mm) 2 inch mortars and INSAS LMGs. Components of the JJ have been involved in almost all the exchange of fires reported with the naxals in all the ANO theaters all over Jharkhand. The officers and men of the JJ have acquitted themselves very well in all these EOF situations with a very high quantum of achievement with a minimal loss of life. Emphasis is laid on night operations and night dominance in the insertions of JJ AGs in the affected areas.

Special Intelligence

The Jharkhand police in its pursuance of set goals of complete eradication of the naxal menace has also fully embraced the Information Technology to effectively gather intelligence against the naxals and to plan and execute ANOs. The Special Branch, Jharkhand HQ also houses the Data Center where a professional IT team has been endorsed the task of applications development for administrative pur-poses as well as customizing intelligence generation tools for specific intelligence needs. A dedicated Special Intelligence Branch (SIB) on the Andhra pattern is in advanced stage of approval. It is expected that with implementation of SIB, there will be greater synergy between intelligence and operations and simultaneously Jharkhand police will also be able to keep watch on Naxal cadres stationed outside the State.

a. All intelligence whether collected in house or got from other agencies, is vetted and graded by a joint body comprising of the Tech Cell, the Naxal Cell, the Analysis Wing , the ISIST, SMAC desk, the PLFI desk and the Special Ops desk and only then is shared with the end users with comments if need be.

b. Profiles of senior LWE leaders are prepared and updated by the ISIST (Inter State Intelligence Sup-port Team) from the IRs prepared, collected and maintained by the section. Intensive and continu-ous DOCEX (Document Extraction) exercises from the seized naxal literature, IRs and most impor-tantly from the Analysis Reports prepared by the Analysis Wing arising out of current intelligence from the Tech-Cell meshed with data mined from the IRs is carried out for continuous updation of the database of the profiles of the LWE leaders.

c. The Analysis Wing has a GIS section attached to it for the plotting of the naxal corridors of move-ment developed after vetting of intelligence both Tech and Hume. Apart from developing the naxal corridors of movement, the section also plots the operational sectors of Jharkhand as per the Spe-cial Ops plan submitted by the district SPs. The operational sectors are plotted with inputs of the naxal supporter profile of the concerned sector and marked for future reference – care is taken to thoroughly vet the supporter profile for including only the confirmed dedicated naxal supporters. The supporter profile is categorized differentially with profile tags as: - informer – levy provider – logistics provider – SIM card provider- weapons /ammunition supplier. All data is being intermeshed with a customized GIS interface.

d. The Analysis Wing also has a Fin – int (Financial Intelligence) portfolio for tracking money trails of the naxal organization. Intelligence on the levy sources or the siphoning of the illegal proceeds by the naxal leadership is tracked and evidence collected.

e. Field collaboration alongside the IB officers is also undertaken and intelligence generation/corrob-oration against LWE targets is jointly taken up to a logical conclusion.

Geographical Information System (GIS)

The GIS analysis tools developed in-house at the Data Center are linked to the databases of Naxal In-formation system, the CCTNS and intelligence inputs. Hence data visualization like movement of Naxal cadres, areas of operations, etc can be visually represented on Google maps and Toposheets. The soft-ware provides capabilities to add new layers like location of police stations, force camps, boundaries. The application also has a database of about 5 lakh village and other geographical names so the GIS application is searchable. The Analysis Wing has a district wise detailed supporter profile of the naxals.

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All the overground supporters as well as members of the party cells against which intelligence is gar-nered vide the MDN interceptions or the Hume-ints provided by the field agencies are cross checked and vetted against analysis charts maintained in the wing. The intelligence against supporters is again thoroughly vetted against all indices and then entered in the GIS database. Photographs of the support-er profiles wherever available is also added in the database after cross verifications with the electoral roll databank. There are altogether 1,986 entries of various indexes of the naxal supporter profiles in the database after completion of the vetting process. Apart from the GIS access points of the support-ers and the corridors of movement of the naxal is plotted on a daily basis from the BTS fixation of the MDNs on intercept. This primary digital layer is analysed and after cross matching against available record of the movements garnered from the IRs this layer is plotted on GIS to have a comprehensive corridor of movement which is entered into the district naxal profiles and updated as per newer gen-erated intelligence.

Naxal Information System

The Jharkhand police has also developed a Naxal Information System which is maintained at the Spe-cial Branch HQ. As of now there are a total of 2,866 profiles of naxal leadership big and small, incar-cerated or at large, in the database which is continually being added upon. A total of 4,977 entries on the naxal sympathizers are also made. This is the broad data from which GIS entries on the supporter profiles are drawn.

Naxal Information System Front end

Example of using Databases with GIS to generate clusters

Example of using Naxal information data with GIS application to generate heat maps

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Surrender & Rehabilitation Policy and Reward Policy

The Jharkhand police has also initiated a Surrender and Rehabilitation policy for the naxals which is probably one of the best in the country. It has components/ packages for:- one time financial compensa-tion; children’s education; vocational training and even land grants. – the policy adopted by Jharkhand is definitely far more superior to others in comparison.

The GOJ has recently announced a total reward of INR 11.50 Cr for 100 different ranking naxals in two phases. The rank wise reward is as follows:-

Rank Numbers Reward rate Total reward money

1 Special Area Committee (SAC) 19 Rs 25 Lakh Rs 4.75 Cr

2 Regional Committee Member 14 Rs 15 Lakh Rs 2.1 Cr

3 Zonal Committee Member 31 Rs 10 Lakh Rs 3.1 Cr

4 Sub Zonal Committee Member 26 Rs 5 Lakh Rs 1.3 Cr

5 Commander Area Committee 14 Rs 2 Lakh Rs 0.28 Cr

6 LGS Dasta Member 02 Rs 1 Lakh Rs 0.01 Cr

Total Rewardees 106 Total Amount Rs 11.55 Cr

As an added incentive to surrender, the reward will be given to the Naxal himself if he chooses to sur-render.

Jharkhand Government has also started the process of recruiting in police those surrendered Naxals who have been acquitted by courts. Five such Naxals were recruited in police recently.

Moreover in certain areas, Naxals were found to kidnap juveniles and use them as foot soldiers. In one such case in the forest areas of the tri-junction of Latehar- Gumla- Lohardaga naxals led by Nakul Yadav (A senior Regional Committee Member of CPI Maoist) had forcibly abducted children from the villages of Kumari, Bohra, Nirasi, Bethat, Rehaldag, Karcha in Gumla and Lohardaga districts. In an exchange of fire with naxals at Dubiyahi jungle PS Latehar on 27/28.03.15 with the dasta of Nakul Yadav , a teenaged girl Balmuni Kumari d/o Manga Oraon village Kumari was arrested from the encounter site with a bullet injury. Jharkhand police however decided to treat her as a Child in need of care and protection and not a criminal/ naxal. Her entire treatment of the injuries/ gun shot wounds were borne by the State Government. Further as a good will gesture, the Hon’ble Chief Minister Jharkhand Mr Raghubar Das has appointed her as a child-constable in Jharkhand police on 15th November 2015 on occasion of the foundation day celebrations of the creation of the State of Jharkhand. Further she has also been enrolled in the Kasturba Gandhi Residential School Kanke, Ranchi in standard VIII. Her edu-cational fee is being met by the GOJ .

Review and withdrawal of prosecution

The best possible incentive for naxal surrenders could be a complete withdrawal of cases. In this light the police department with support of the government has begun to seriously consider the legal issues in withdrawing prosecution against those top Naxals who are willing to surrender. The police is also trying to recruit in the police force those former Naxals who have been absolved by courts and/ or who are in the surrender process.

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Saranda Action Plan/Saryu Action Plan -

The Saranda Forest areas are some of the densest parts of the South-East Asia Rain Forest Tracts which are the oldest and the most consistent Rain Forests on the planet. The vast tracts Saranda forest covering an area of 820 kms has since the 2000s provided a safe haven for the naxal cadres.

The Saranda Action Plan was initiated in 2011 by the GOI to ameliorate the living conditions of the tri-bals in the forest areas of Saranda and to foster developmental growth in the region to preclude the naxal influence on the local populace.

Realizing the success of the Saranda Action plan, the GOJ has decided to replicate it 10 other core forest areas of the State. These areas include some of the most Naxal affected areas like Sary (In Late-har district), Jhumra (In Bokaro Distt), Banalat (In Gumla-Lohardaga Distt), Kathikuhd-Gopikandar (In Dumka distt) etc.

In conclusion, Jharkhand as a State has suffered large scale violence by Left wing extremists ever since its inception in 2000. However after almost 15 years, for the first time the State is on the verge of win-ning a decisive battle against the Naxals. This has been possible because of tough action against the top cadres, combined with strategic policy and development initiatives. This combination has not only prevented swelling of their ranks, but rather has encouraged desertion/ surrender of hard core Naxal cadres.