QatariSation & Human Development Strategic goalS of KaHramaa..

KAHRAMAA has succeeded in attaining ISO:9001/2008 and BS ISO 10015:1999 Quality Management (QM) Guidelines for Training. This makes KAHRAMAA among the very few entities in the Middle East who succeeded in attaining these world acclaimed certificates. It comes within the framework of implementing Qatar National Vision 2030 where the achievement of sustainable human development is one of the most important pillars besides, it has been highlighted as a key part of the National Development Strategy 2012-2016.

KAHRAMAA has implemented QM and Training Requirements as it has taken upon itself the responsibility of applying the highest quality standards as part of its commitment to the objectives of Qatarization and the efficient development of the national cadres. This achievement is added to KAHRAMAA accomplishments as a result of the relentless efforts and teamwork spirit. It reflects the high quality and performance efficiency of KAHRAMAA employees.

The pursuit of quality and hard work to achieve sustainable human development is a strategic goal of KAHRAMAA. In line with this goal, KAHRAMAA gives special attention to recruitment of the largest possible number of skilled Qatari graduates at different levels and jobs. For the realization of this end, KAHRAMAA has developed an ambitious plan to attract Qatari cadres of students and graduates to Qatarize a range of different jobs. In addition, KAHRAMAA has plans for employees’ capacity building includes several core training & scholarship programs.

ABDullAH ANBAR AlJASSIMeDitor-in-cHeif

http://www.km.com.qa/en/corporate/mediacenter/publications/Pages/default.aspx

tHe public relationS Department acKnowleDgeS tHe contribution of variouS DepartmentS in KaHramaa in tHiS iSSue anD welcomeS furtHer employee contributionS wHicH SHoulD be SenD to : eDitor-i-cHief, abDullaH anbar alJaSSim - KaHramaa magazine, fax:+974 44845496

e-mail : magazine@km.com.qawebsite : http://www.km.com.qa

articleS, reportS anD contributionS publiSHeD in tHe magazine expreSS tHe viewS of tHeir autHorS anD Do not neceSSarily reflect view of Qatar general electricity & water corporation

Quarterly magazine proDuceD by tHe public relationS Department of Qatar

general electricity & water corporation

Editor in chiEfabDullaH anbar al- JaSSim

Editors

Dalia el touKHyaSeela al-rumaiHimoStafa alfeQyibraHim al-SHaiba

translationmoStafa alfeQy

PhotograPhyali aDan

designed and printed by

Oryx advertising CO WLL,

p.O. bOx 3272; dOha-Qatar

teL: (+974) 44672139, 44550983, 44671173, 44667584

Fax: (+974) 44550982

emaiL: QtOday@OmsQatar.COm

Website: WWW.OmsQatar.COm

inside

10“inveStment in promiSingQatari Human reSourceS”

“KaHramaa awareneSS parK”proJect attaineDQSaS awarD

KaHramaa1Q 2011cpr meeting

KaHramaa participateD in meeD2011– DoHa

KaHramaaparticipateD inQp environmentfair 2011

iSo in training, Qatarization,anD Development

04 08

16

28 29 32

21

creativity anD innovation in management

KaHramaa Delegation viSiteD SiemenS - inDia

Qatar marKeDwater eventS 2011

Kmfc groupSreSume activitieS

13

26

6 r KaHramaa

r Projects

the Awareness Park meets all the technical requirements set by the committee. Considering the urban connectivity, the building devel-ops effective measures to mini-mize obstruction of daylight. It

provides landscape that encourages green and fights desertification. As for energy and water, the building applies efficient lighting, cooling,

plumbing, and irrigation systems. Kahramaa has awarded consultancy services

contract (GTC 267/2008) to a reputable Con-sulting Engineering to provide full engineering services to Kahramaa Awareness Park including detailed design of the building as a green build-ing in compliance with QSAS requirements. The project comprises a prestigious building that will be located at Al Thumama.

KAHRAMAA Awareness Park objectives are: To enhance the awareness of the consumers

on the importance of adopting precautionary steps towards conserving the consumption of both Electricity & Water, with special concen-tration on the school and university students sector as it represents the future of Qatar.

To stimulate consumers for conservation of both Electricity & Water and highlight on the

KaHramaaawareneSS parK attaineD

“KaHramaa awareneSS parK” proJect attaineD 5-Star QSaS commercial DeSign certification in tHe green builDing SolutionS conference anD exHibition, DoHa 2011.

QSaS awarD for beSt SuStainable builDing

KaHramaa r 7

methods and procedures of rationalizing the consumption with continuous updating on all upcoming new methods and procedures.

To demonstrate in an attractive way the processes of electricity generation and water desalination industry from the sea water in Qa-tar with illustration of all stages from produc-tion to distribution including transmission and storage.

To urge consumers in order to reduce the per capita consumption of Electricity and Wa-ter and reach the international per capita rate of consumption.

To form an additional innovative source, en-tertainment and leisure space for the consum-ers specially children at early ages.

The design works and construction ten-der documents have been completed and it is anticipated to be floated within next month (April 2011). The completion date is expected to be at the end of 2012 and the park will be open to visitors on early 2013.The estimated capital cost of KAHRAMAA Awareness Park is QR 180,000,000.00.

It is worth mentioning that Eng. Essa Bin Hilal Al-Kuwari, Qatar General Electricity & Water “KAHRAMAA” President received Qa-

tar Sustainability Assessment System (QSAS) Award on 3 March for KAHRAMAA Awareness Park which achieved 5-star QSAS Commercial Design Certification. KAHRAMAA Aware-ness Park comes within the corporation com-mitment to Qatar Vision 2030 which among its four main objectives there is environment sustainable development. The Park symbolizes KAHRAMAA’s commitment towards its valued customers and social responsibility. It comes as a positive contribution to sustainable develop-ment of the community. It aims to become a model center for disseminating awareness of electricity and water conservation awareness with special concentration on the school and university students sector as it represents the future of Qatar. It will also demonstrate in an at-tractive way the complete processes of electric-ity generation and water desalination from sea. The park, which open its doors for the public in the beginning of 2013 will form an innovative source of entertainment and leisure space for the consumers specially children at early ages. The Awareness park building located in Al Thumama area is given this award for meeting all technical requirements put by the commit-tee including

urban connectivity:It has infrastructure services needed for development as it develops effective measures to minimize obstruction of daylight.

Site: It provides landscape that encourages green & fights desertification.

energy & water: It applies efficient lighting, cooling, plumbing, and irrigation systems. It uses solar energy to heat water and a system to treat grey water.

materialS: It uses materials that facilitate future reuse or recycling.

inDoor environment: It uses materials that eliminate excessive energy consumption, control indoor pollutant sources and provides sufficient noise insulation.

cultural & economic valueS: It reflects the local cultural character and maximizes the percentage of construction expenditures for goods and services originating from the national economy.

management & operationS: It provides intelligent building operation & control systems.

8 r KaHramaa

under the patronage and in the attendances of H.H. Sheikh Mohammed bin Rashid Al-Maktoum uAE Vice President, Prime Minister of uAE and Ruler of Dubai, a

ceremony was held on 20 April in Abu Dhabi on the occasion of linking uAE grid to GCC interconnection power grid. The ceremony was attended by Ministers in charge of electricity in GCC countries.

In his speech, KAHRAMAA president H.E. Essa bin Hilal Al-Kuwari, Chairman of Gulf Cooperation Council Interconnection Authority (GCCIA), extended congratulations to uAE and GCC countries on this accomplishment which has been achieved in a record time under the patronage and instructions of GCC leaders.

Al-Kuwari highlighted the importance of the interconnection project for GCC countries where he displayed the components

of the project of linking uAE grid to GCC main grid. He pointed out that GCC interconnection project will avoid electricity partial or total power outage in a way ensures reliable and stable electricity services. The project reflects the cooperation among GCC countries as it enables the interconnected states to make use of the electricity surplus in order to reduce the reserve of generation capacity by 50%. In addition, a joint market for power exchange will be launched.

uae JoineDgcc power interconnection griDH.H. SHeiKH moHammeD bin raSHiD al-maKtoum atteneD tHe ceremony

al-Kuwari pointeD out tHat tHe gccia intenDeD to implement furtHer Joint interconnection proJectS witH tHe neigHboring griDS to pave tHe way for interconnection witH tHe european SyStem.

r Projects

10 r KaHramaa

r INterVIeW

iSo in training, Qatarization,anD Developmentinterview witH eng. KHamiS aHmeD al-moHannaDi, Human reSourceS Department manager

Qatarization, Training, and Development Section at KAHRAMAA Human Re-sources Department (HR) attained ISO:9001 / 2008 and BS ISO 10015:1999

Quality Management (QM) Guidelines for Training. The section has established and ap-plied a QM system according to ISO 9001:2008 requirements for training and development of KAHRAMAA employees and for Qatarization, scholarship, and recruitment.

On this occasion, we interviewed Eng. Khamis Ahmed Al-Mohannadi Human Re-sources Department Manager.

First of all, we’d like to extend you all greetings on attaining ISO 9001: 2008 and BS ISO 10015:1999, what do these certificates mean?Thank you for your initiative. let me explain what is ISO. ISO is a series of specifications meant to qualify the services corporations and industrial companies to develop and document a Quality Management system. The system is

meant mainly to achieve customer satisfaction and meet their needs as per the contractual terms and other agreed upon requirements. The internal management system assures the quality of products and services (such as elec-tricity and water) the corporation delivers to customers. ISO 9001 is one of the standards credited by the International Organization for Standardization. The system application should ensure the efficiency and credibility of Qatarization, training, and development for all employees and job applicants and met their expectations. Following the instructions of H.E. Eng. Essa Hilal Al-Kuwari we, in HR De-partment, were committed to apply a quality management system to ensure achieving our Qatarization, training, and development objec-tives. We managed to apply the Quality man-agement system ISO 9001:2008 in training and development of KAHRAMAA employees and for Qatarization, scholarship, and recruitment. The section has also complied with BS ISO 10015:1999 QM Guidelines for training in the scope of training, development and education

for KAHRAMAA employees. This achievement makes KAHRAMAA HR one of the few depart-ments in the Middle East attaining these two certificates together.

With reference to Qatarization, what is KAH-RAMAA policy in this concern?HR Department has attained the highest cer-tificates of ISO in management and training within KAHRAMAA commitment to apply Qatar National Vision (QNV) 2030 where the achievement of sustainable human develop-ment is one of its main pillars. Moreover, it is the key part of the National Development Strategy 2011-2016. This goal goes in line with KAHRAMAA objective «Maximizing the employment of capable Qatari nationals and develop them to the competence level of em-ployees in leading international companies». KAHRAMAA gives the highest priority to the employment of as much Qatari graduates and qualified cadres at all levels and specifications as possible. KAHRAMAA has designed a pro-gram to increase the number of Qatari employ-ees by 2% annually for the Qataris percentage to hit 52% of total employees by 2013.

What steps did KAHRAMAA take to achieve this objective?For the realization of this objective, HR has an ambitious plan to attract students and gradu-ates to occupy different jobs in KAHRAMAA especially in the field of electricity and water. KAHRAMAA plan for the development of Qa-tari employees includes various core programs such as: scholarship, Clerical Preparation Pro-gram (CPP), Technician Preparation Program (TPP), security preparation program, English & computer training programs, and on the job

KaHramaa r 11

training. In addition, KAHRAMAA has pro-grams for the development of the senior man-agement by contracting with leading interna-tional companies in the administrative field including london Business School and Man-agement Center Europe.

You have attained two certificates in training, what are the distinguished characteristics of training in KAHRAMAA?KAHRAMAA has developed specialized train-ing programs for the development of the per-sonal, technical, and leadership skills of its em-ployees to be able to assume responsibilities. Some of these programs are permanent for the continuous capacity building of employees on scientific basis. They are meant for employees to acquire practical skills help carrying out tasks as per the international standards. This includes Individual Development Program (IDP). IDP, started in 2007, copes with the technological and administrative development the world rapidly pursues. It is a comprehen-sive program aims at channeling technical and administrative career and training for KAHRA-MAA employees who occupy technical or ad-ministrative jobs.

The Quality management system of the Qatar-ization, Training, and Development Section copes with BS ISO 10015:1999 Guidelines for Training in the scope of training, development and educa-tion for KAHRAMAA employees through IDP.

IDP is one of the best programs in the State. It is meant to ensure a benchmark capacity building of KAHRAMAA employees within two main aspects: the first is providing the practical side as complementary to the academic theo-retical training. The second is developing em-ployee skills and occupational knowledge as per the international development in his career. Various training programs have been designed for the development of employee skills. This includes training courses inside and outside the State where the employee is informed of at the beginning of the year according to the es-tablished training plan. There are other train-ing programs including English and Computer courses, on the job training for the develop-ment of the technical and administrative skills, and courses for the development of the security guards in addition to other various programs.

What about capacity building though scholar-ships; do you have a plan in this regard?In addition to training, KAHRAMAA believes that education is the key way to achieve de-velopment objectives and thus Qatarization’s. KAHRAMAA scholarship program is one of the best programs in the State. It is meant for the high quality qualification and capacity building of students expected to assume tech-nical and administrative jobs in KAHRAMAA. It should encourage Qatari youth to involve in scientific specifications in a way increases the

number of professional Qataris in KAHRA-MAA. Since 2007, KAHRAMAA has started to attract and sponsor distinguished general and technical secondary graduates to receive high level engineering and administrative educa-tion at leading international universities inside and outside Qatar. Once contracted and start the university education, KAHRAMAA schol-ars are considered senior staff and join one of KAHRAMAA departments as per their specifi-cations. Scholars study Electrical, Mechanical, and Computer Engineering, as well as Business Administration, Finance, and law in uK, uSA, and Australia universities. KAHRAMAA aims at increasing the number of scholars especially in technical specifications.

Well, that is about scholarships for potential em-ployees, why you do not offer scholarships for the training of current employees?KAHRAMAA is one of the leading corporations in this area. we have attachment programs for employees. They undergo training as per the es-tablished plan. It is meant for the development of employee skills by attaching them to inter-national companies for experience exchange in engineering, technical, and administrative fields. 75 engineers have received training in Singapore leading companies while there are initiatives to conclude agreements with Span-ish, French, and Australian electricity and wa-ter companies.

12 r KaHramaa

r INVestMeNt

in line with its objective of «Maximiz-ing the employment of capable Qatari nationals and develop them to the com-petence level of employees in leading international companies», Qatar General Electricity & Water Corporation “KAH-

RAMAA” signed employment and scholarship contracts with a number of promising Qataris on 12 April 2011 at Qatar Career Fair (QCF) 2011. The recruits are expected to join differ-ent engineering, technical and other adminis-trative jobs available.

Qatarization is KAHRAMAA priorityKAHRAMAA President, H.E. Essa bin Hilal Al-Kuwari said, ”KAHRAMAA participates for the fifth straight year in QCF held under the patronage of H.H. Sheikh Tamim bin Hamad

“inveStment in promiSing Qatari Human reSourceS”KaHramaa SigneD employment anD ScHolarSHip contractS at Qcf 2011

KaHramaa r 13

“KaHramaa proviDeS preStigiouS worK environment, promiSing opportunitieS, anD continuouS Support for itS employee”

“tHe attainment of iSo:9001 / 2008 anD bS iSo 10015:1999 Quality management (Qm) guiDelineS for training reflectS an international acKnowleDgement of our SucceSS. Human reSourceS Department (Hr) applieS a Qm SyStem in Qatarization, ScHolarSHip, anD recruitment.

Al Thani, the Heir Apparent. KAHRAMAA par-ticipation aims at providing education, employ-ment, training, and development opportunities for Qataris in order to develop and qualify them to face the challenges of the National Develop-ment Strategy.”

Al-Kuwari added that it comes within KAH-RAMAA commitment to apply Qatar National Vision 2030where the achievement of sustain-able human development is one of its main pil-lars. Moreover, it is the key part of the National Development Strategy 2011-2016. KAHRAMAA pays special priority to the employment of qual-ified Qatari graduates and cadres at all levels and specifications. “The attainment of ISO:9001 / 2008 and BS ISO 10015:1999 Quality Manage-ment (QM) Guidelines for Training reflects an international acknowledgement of our success. Human Resources Department (HR) applies a QM system in Qatarization, scholarship, and recruitment. It has also complied with BS ISO 10015:1999 QM Guidelines for training in the scope of training, development and education for KAHRAMAA employees.

Distinguished employment opportunities and other employment contracts in progressEng. Khamis Ahmed Al-Mohannadi, Human Resources Department Manager said that KAH-RAMAA participates in QCF as golden sponsor.

He urged Qatari youth to submit employment applications at KAHRAMAA booth in QCF or via KAHRAMAA web site www.km.com.qa stressing that great employment opportunities are available for Qatari youth. Al-Mohannadi emphasized KAHRAMAA commitment to ob-

serve the quality of Qatarization, training, and employment expecting a bright future for Qa-tari employees in KAHRAMAA. HR Manager promised to provide career development op-portunities for the new recruits. “the challenge HR faces is the shortage of the qualified cadres in some specifications that require high skills” highlighted Al-Mohannadi stressing that KAH-RAMAA attracts the promising and ambitious Qataris. Al-Mohannadi said

“KAHRAMAA provides prestigious work environment, promising opportunities, and continuous support for its employee” reveal-ing that there are employment contracts in progress while the selection procedure of QCF applicants will be completed in order to hold an open employment day exclusively for QCF applicants. Al-Mohannadi pointed out that the employment operations run the year long as HR department has designed an ambitious pro-gram to annually increase the number of Qatari employees by 2% during the coming five years for Qatarization to hit 52 % of total employees by the end of 2013. “In fact, the main interest is channeled to increasing the investment in the Qatari cadres rather than the Qatarization per-centage,” Al- Mohannadi concluded.

The training plan is designed for eachemployee at the beginning of the year

14 r KaHramaa

r INVestMeNt

On her part, Sheikha Jassim Al Thani Head of Qatarization, Training, and Development Section said, “the signature of the contracts in QCF is part of HR methodology” adding “we are committed to employ the qualified Qatari cadres in all fields.” Al-Thani stressed the im-portance of meeting the requirements of the target job. “KAHRAMAA different depart-ments provide distinguished employment and training opportunities as the career develop-ment plans play great role in employee devel-opment in order to efficiently assume responsi-bilities.” stated Head of Qatarization, Training and Development adding that The Quality management system of the Qatarization, Train-ing, and Development Section copes with BS ISO 10015:1999 Guidelines for Training in the scope of training, development and education for KAHRAMAA employees through IDP. Each employee has a clear training plan for the individual and career development as per employee specifications and education. The plan includes training courses for the capacity building and development of employees by at-taching them to international companies and on the job training.

Expectations for bright futureFatima Al-Merri, who signed a scholarship con-tract with KAHRAMAA said, “joining KAH-RAMAA gives me great honor, I am so proud

today” adding that I applied a scholarship ap-plication at KAHRAMAA booth where I was so pleased to receive an immediate approval dur-ing QCF. They advised me to study international relations in uK. “I hope to serve KAHRAMAA through this program.” said Al-Merri.

Hamad Ali Al-Korbi was selected within KAHRAMAA scholarship program. He said, “joining KAHRAMAA is great. I will do my best in my study of electric engineering in liverpool university – uK”. Al-Korbi extended gratitude to KAHRMAA officials for providing this op-portunity adding that the scholarship program is one of the best programs in the State. It is meant for the high quality qualification and ca-pacity building of students expected to assume technical and administrative jobs in KAH-RAMAA. It should encourage Qatari youth to involve in scientific specifications in a way in-creases the number of professional Qataris in KAHRAMAA. “I hope I am on the successful track,” said Al-Korbi.

Khalid Ahmed Al-Naimi signed an employ-ment contract as Water Project Engineer. He said, ”it my pleasure to join this leading Qatari corporation. I am so glad to assume a new job in my major; mechanical engineering. I am a graduate of Faculty of Engineering – Qatar university and I will work at Water Projects Department. I recognize the vital role KAHRA-MAA plays in the economic and urban devel-

opment the State of Qatar witnesses and I have heard about the huge storage capacity project KAHRAMAA implements by the construction of giant reservoirs in order to ensure Qatar needs of water for seven days. It is one of the greatest projects in this field.

“I am really proud of joining this corporation and I hope to achieve administrative and techni-cal development in my new job” said Al-Naimi.

Safe and stable work environmentKAHRAMAA provides various job opportuni-ties for Qatari youth in QCF. It provides vari-ous fields and excellent work environment where modern equipment and technologies are available. At the same time KAHRAMAA corporate values encourage work team spirit. The Corporation has plans for development, promotion, performance management, and skill development program which act as tools meant to maintain KAHRAMAA leading rank in work market. As one of the leading State corporations, KAHRAMAA has a great record with relation to the development of work en-vironment to meet all requirements as per its mission of “providing our customers with high quality electricity and water services, whilst creating value for our shareholders.” KAHRA-MAA pays the highest priority to the health of its employees as it implements different pro-grams to ensure safe work environment.

KaHramaa r 15

r AWAreNess

the address of H.E. Dr. Mohammed bin Saleh Al-Sada Minister of En-ergy and Industry on the occasion of Arab Water Day..Within the Arab common work, the State of Qatar celebrates Arab

Water Day (AWD) on the 3 March. It marks Qatar‘s consideration of the importance of wa-ter as a main element in Arab water security as a national comprehensive concept where all development plans should integrate in order to achieve water, food, and health for all Arab

countries. The State of Qatar, under the leadership

of H.H. Sheikh Hamad bin Khalifa Al Thani the Emir of Qatar, stresses the importance of achieving the Arab water security, maintaining Arab water rights, and meeting challenges. It participated in setting and activating the Arab water security strategy to meet the challenges and the future requirements of the sustainable development. This should enable the Arab states to optimally use water resources to meet the risks including desertification. The State

of Qatar calls for a unified Arab vision and the activation of the instructive initiatives.

The State of Qatar welcomes experience exchange in the field of water desalination technology. It has become a destination for Arab delegations to get acquainted with its experience in this field. It encourages researches and investments in water projects to maintain water resources, get untraditional resources, and achieve the optimal use and management of water resources.

KAHRAMAA implements projects for the

Qatar marKeDwater eventS 2011

16 r KaHramaa

r AWAreNess

development and upgrade of water networks for strategies to be aligned with Qatar National Vision goals and aspirations in the strategic plans.

The provision of safe and continuous water supplies is one of KAHRAMAA objectives. It continuously endeavors to provide high quality water supplies to its customers as per the highest local and international standards; as it applies strict control programs. KAHRAMAA managed to expand water pumping. Water security is one of KAHRAMAA main current concerns. It seeks to secure Qatar needs of water for seven days by the construction of giant reservoirs. KAHRAMAA also met the increasing demand for water estimated at 12% in 2010 where various production facilities have been commissioned as well.

Departments considers environment and safety in all plans as per KAHRAMAA third objectives reads “Comply with local and international health, safety, and environmental standards”

Here I’d like to hail KAHRAMAA efforts in the field of water conservation as it became a national issue. It has a great role to play in development within the global warming, lake of water, and other political and regional conflict on water resources.

Water is the great concern of the Arab countries. Within these circumstances especially the lake of water the Arab countries suffer, we have to optimally use water

resources and observe water conservation. I ask all water users to do their best for water conservation by deeply rooting the culture of water conservation in our children for this valuable resource to last.

The address of KAHRAMAA President, Eng. Essa bin Hilal Al-Kuwari on AWD..Water is an essential element in development as it plays a vital role in all social, economic, economic, industrial, and developmental projects. All countries endeavor to provide water continuously from all available sources in order to meet the increasing demand for water.

Arab countries celebrate Arab Water Day (AWD) on the 3rd of March to highlight the importance of this vital resource, as well as the challenges to provide and maintain in order to ensure the sustainable development in the Arab countries.

KAHRAMAA participates in Qatar’s celebrations as it holds several activities for customer awareness of the significance of water conservation and ways to reduce consumption as per the law No. 26/2008 on electricity and water conservation.

KAHRAMAA endeavors to meet its mission of providing customers with high quality water services at the lowest price as per the instructions of H.H. Sheikh Hamad bin Khalifa Al Thani the Emir of Qatar and H.H. Sheikh Tamim bin Hamad Al Thani, The Heir Apparent provided for in Qatar vision 2030.

KAHRAMAA was highly interested in the development of our water resources and potentials by adopting plans and programs for the development and upgrade of water networks. KAHRAMAA managed to meet the

KaHramaa r 17

increasing demand for water during peak times in spite of the increasing number of customers. Recent statistics showed that KAHRAMAA serves 210.000 customer at an increase of 14% compared with the end of 2009.

KAHRAMAA has projects for the expansion of water networks to cope with the urban expansion. It works to provide the new areas with potable water through water networks implemented as per the highest international technical standards.

Considering the strategic water security, KAHRAMAA has set plans meant to ensure water supply during emergency cases. KAHRAMAA has also a plan, in cooperation with the Ministry of Environment and Qatar food security program, to study the feasibility of groundwater basin feed by desalinated water

injection to meet water needs for long period. KAHRAMAA endeavors to reduce water loss. It has a project for the replacement of old pipelines. It also has a study conducted with an international experience houses specialized in this field.

Water supplies are subject to daily tests in KAHRAMAA highly equipped laboratory to ensure the safety of water provided to customers and its compliance with the international standards.

On the occasion of Arab Water Day, I hope all nationals and expatriates apply water conservation to reduce water misuse in order to maintain water for the coming generations. Customers in general and families in particular are invited to deeply root the culture of conservation in children for the conservation of this valuable bless.

KaHramaa organizeDwater Day eventS 2011

KAHRAMAA Celebrations ofWWD & GCC Water Week – InCommercial MallsWithin KAHRAMAA celebrations of World Water Day (WWD) and GCC Water Week, the Public Relations Department organized several activities in big bommercial Malls. The celebration included awareness contests highlighting the importance of water, where gifts were given to children in the participation of Qatoura & Kahroub.

KAHRAMAA OrganizedWater for Cities March as part of Celebrations of WWD & GCC Water Week Within KAHRAMAA celebrations of World Water Day (WWD) and GCC Water Week, the Public Relations Department organized “Water for Cities: Responding to urban Challenge” March.This march aims at motivating community to conserve water and highlight its importance in achieving sustainable development. Gifts were given to approx. 300 primary & preparatory students belonging to KAHRAMAA Friends Club in the participation of Qatoura & Kahroub.

18 r KaHramaa

r MANAGeMeNt

creativity anD innovation in management

Definition of innovation in management:It is a procedure or act meant to achieve an outcome characterized by innovation, suitabil-ity, and liability for development. The concept refers to an integrated set of elements lead to achieving creative and genuine production, by the individual and the community.

KaHramaa r 19

aDvantageS of creativityCreativity is a process and outcome. It is reflect-ed in individuals’ intellectual abilities where they can find new relations between items nev-er made before. The result of the creative work can be ideas, behavior, or material things.

Applying outstanding improvement to strat-egies, policies, procedures, or work tools and methods; and reviewing them from time to time to ensure quality. Hence, it can be defined as in-novation of a new mechanism of work through the optimal employment of the available poten-tials to reach the goal as soon as possible and at the minimum cost.

tHe Significance of creativity anD innovation in organizationSThe organizations currently face continuous processes of change and improvement. They need to increase their competitive capabili-ties where they can provide services more effi-ciently. Hence the administrative aspects have to be considered in more creative way for the following reasons:

The creativity increases organizations progress and liability to adapt with vari-eties with more flexibility in the adminis-trative and technical processes.

It helps discovering and supporting individuals’ skills and making use of for the development of the organization.

It helps achieving a feeling of self actual-ization and accomplishment for all staff.

It reduces the occurrence and growth of problems.

It promotes organizations for more excellence and development.

tHe Significance of creativity trainingIt is importance for managers and head of sec-tions to receive training on the administrative innovation as:

It develops individual’s knowledge and skills. It also affects their attitude and behavior.

It helps individuals overcome personal obstacles that hinder their expression of the creative potentials.

It defines development tracks in the organization.

It urges individuals to compete with oth-ers as redefine work conception.

It helps building staff confidence.

elementS affecting creativityThere are elements affecting the achievement of the administrative creativity as follows:

Administrative policy and system. Administrative leadership. Organization culture and values. Motivation.

Availability of knowledge and information . Available physical potentials. Individual’s self skills.

StrategieS to overcome creativity obStacleS

Encouraging individuals to resist fear of committing mistakes.

Stressing the ability of individual to de-fine the problem.

Allowing sufficient time for thinking. Getting individuals’ opinions in solving

problems and making decisions. Reducing and adopting with creativity

organizational obstacles . Encouraging individuals to express their

opinion freely. Providing financial support, in addition

to relevant tools and techniques . Encouraging individuals to take the risk. Encouraging individuals to think

creatively. Encouraging reaction with other beyond

organization members. Encouraging creative competition

among individuals and groups. Encouraging individuals to make use of

creativity tools to solve problems. Minimizing excessive supervision on

groups.

20 r KaHramaa

r NeWs

electricity proJectS Department won outStanDing performance awarD

Qatar General Electric-ity & Water Corporation (“KAHRAMAA” – Wa-ter GIS) has won a Spe-cial Achievement in GIS (SAG) award from ESRI

(Environmental Systems Research Institute)

of Redlands (CA, uSA) which is world leader in GIS Technology. ESRI monitors worldwide GIS development information through autho-rized distributors. M/s Mannai Trading & Co. is the authorized ESRI Distributor in the State of Qatar, nominated Water GIS)from Qatar) for the year 2011 SAG award after successful com-

pletion of GIS project.

Challenges led to project:Water GIS faced several challenges due to stor-ing GIS data in various digital formats, missing tools for Data Maintenance, lacking of integra-tions between other Enterprise Systems and

KaHramaa won Special acHievement in giS (Sag) awarD from tHe uS

KaHramaa r 21

difficulties of Engineering Drawings retrieval.

Project Details:Water GIS initiated the “GIS Technology Mi-gration and Transition Project” to Develop a solid GIS platform for enabling better GIS ser-vices aiming to meet objectives including Cen-tralized GeoDatabase, WEB based Solutions, Integrated enterprise databases and Automat-ed manual processes of major functions.

Problems solved:On successful completion of the project, wa-ter GIS accomplished centralized GeoDatabase which supports multiuser editing (Versioning Mechanism) and enhance data maintenance, WEB based solution through intranet which assists decision making via Geographical in-

formation on fingertips, GIS database integra-tion with other corporate databases which al-lows exchanging information, and automation of data uploading, verification, updating pro-cesses which improves data processing time.

Selection Process:Qatar General Electricity & Water Corpora-tion (“KAHRAMAA” – Water GIS) requested to M/s Mannai Trading & Co. to be enrolled in ESRI award selection, for recognizing orga-nizations that have made significant contribu-tions and advancements in GIS Technology.

Jack Dangermond (President, ESRI) solic-ited nominations of outstanding users from vertical industry managers, u.S. regional of-fices, and international distributors. All Nomi-nations of the applied organizations projects

were carefully evaluated and 150 projects were chosen from more than 100,000 ESRI clients worldwide.

Award Details:Special Achievement in GIS (SAG) award is given to few selected user sites from around the world as recognition of their outstanding work with GIS technology. KAHRAMAA rep-resentative will receive this prestigious SAG award during the 11th -15th of July 2011 ESRI International user Conference which is held in San Diego.

In fact, Water GIS initiatives of building a solid platform for providing GIS services to internal users has accomplished through this project which has set GIS Section ready to de-liver future solutions and services.

22 r KaHramaa

r NeWs

in its commitment to observe local and in-ternational Health, Safety, and Environ-ment standards, Qatar General Electric-ity & Water Corporation “KAHRAMAA” floated a tender for the reconstruction and upgrade of Old Salwa Reservoir and

Pumping Station. The tender includes the de-molishing of reservoirs & existing buildings to ensure the high quality of the reservoirs. The tender includes the necessary works for tempo-rary shifting of the operation and maintenance staff, construction of 30 MIG reservoir, opera-

tion and maintenance office building, chlorina-tion building, lagoon, guard house, reconstruc-tion of tanker filling station in addition to any necessary modifications.

KAHRAMAA follows uN approved techniques for environment protection in all electricity and water projects. It performs regular maintenance for all water stations to ensure equipment safety.

The expert team carries out studies meant to ensure the safety of people at areas home of KAHRAMAA projects.

KaHramaa tenDereDreconStruction & upgraDing of olD Salwa rpS

KaHramaa r 23

a delegation of Majan Electricity Company – Oman visited Qa-tar General Electricity & Water Corporation “KAHRAMAA” on 26/3/2011 to get acquainted with its experience in the field

of electricity distribution. The visit came in line with the experience exchange between the State of Qatar and the Sultanate of Oman.

Eng. Abdulla Ali Al-Deyab, Electricity Distribution Department Manager, received the Omani delegation headed by Eng. Salem

Al-Kaabi Operation and Maintenance Manager accompanied with Eng. Ali Al-Maieni, Head of Operation and Maintenance Section (North Batinah).

The delegation paid a field tour to Distribution Control Center, distribution network call center, and electricity maintenance workshops where they get acquainted with the development, operation, planning, and maintenance works of Qatar distribution network. The Omani delegation expressed their admiration of the level of operation and maintenance services.

KaHramaa Delegation viSiteD SiemenS - inDia

maJan DelegationviSiteD KaHramaa

a delegation of Qatar General Elec-tricity & Water Corporation “KAHRAMAA” headed by KAH-RAMAA President H.E. Essa bin Hilal Al-Kuwari accompanied by a number of KAHRAMAA top of-

ficials, visited Siemens – India in February this year.

The three day visit included meetings and tours to some of the company factories and cur-rent projects to get acquainted with the recent products and technologies applied in the field of electricity.

This visit came within KAHRAMAA commit-ment to promote cooperation and experience ex-change with the friend countries and the interna-tional companies in the field of electricity.

24 r KaHramaa

president of Qatar General Electric-ity & Water Corporation “KAH-RAMAA” H.E. Eng. Essa Hilal Al-Kuwari chaired the Corporate Performance Review (CPR) meet-ing of the 4th quarter 2010 in the

attendance of KAHRAMAA Directors, Manag-ers, Head of sections, and senior staff.

The meeting reviewed the performance de-velopment of the different departments, prob-lem analysis, work progress in current projects, and executive procedures taken to overcome.

The CPR meeting provides a comprehensive evaluation of performance and business.

The meeting focused on the strategic plans and projects KAHRAMAA implemented in the electricity and water sectors in addition to other services it provides. The meeting tackled, as well, project implementation, cor-porate performance review, and customer services enhancement. The meeting reviewed KAHRAMAA strategic vision of future proj-ects in line with Qatar need of electricity and water as a result of the comprehensive devel-

opment the State witnesses. At the end of the meeting, H.E. Al-Kuwari

expressed his appreciation of the accom-plishments achieved and the great develop-ment of KAHRAMAA business and projects in 2010.

He also appreciated the efforts of KAHRA-MAA staff who contributed to the develop-ment KAHRAMAA witnessed at all levels. Al-Kuwari stressed KAHRAMAA commit-ment to anticipate the future and efficiently meet Qatar need of electricity and water.

KaHramaa 4Qcpr meeting

r NeWs

26 r KaHramaa

r NeWs

KaHramaa football team won Qp cHairman cup 2011

football team Honor

KaHramaa r 27

r sluG NAMe

AD

28 r KaHramaa

within Qatar General Elec-tricity & Water Corpo-ration “KAHRAMAA” commitment of society awareness and educa-tion, and in its coopera-

tion with State corporations for the activation of electricity and water conservation, The Customer Relations Section, Public Relations Department (PR) held the first meeting of KAHRAMAA Friends Club (KMFC) for year 2010/2011 in KAHRAMAA headquarters.

The meeting was attended by Customer Re-lations Officers Mrs. Somaya Al-Mutawa and Mrs. Aisha Al-Mutawaa along with school coordinators, Mrs.Dhahabia Al-Nuaimi, um Al- Amad preliminary independent school for girls, Mrs. Badria Al-Kubaisi and Mrs. Faten, Al-Markhiya preliminary independent school for girls, Mrs. Zainab, Qatar Preparatory inde-pendent school for girls, Mrs. Nada Al-Hajiri,

Al-Wajba Preparatory independent school for girls, Mrs. Hessa Al-Maraghi and Mrs. laila Al-Saadi, Omar bin Al-Khattab preliminary independent school for boys, and Mrs Baraka Al-Merri, Ali bin Abdullah independent model school for boys.

At the beginning of the meeting, KAHRA-MAA representatives welcomed all attendants then they reviewed the meeting main issues in addition to activities and programs implement-ed by the participating schools. The meeting discussed the awareness plans, programs, and activities and ways of activating conservation behavior proposed by some groups in close co-operation with Customer Relations Section.

The meeting touched upon the activities and programs suggested to be implemented in World Water Day (WWD) GCC and Arab Wa-ter Week coincide 22nd March.

Mrs Somaya Al-Mutawa emphasized the im-portance of activating KMFC groups in order to

create a communication link between students and Customer Relations Section, the founder of KMFC. It is meant to develop and disseminate awareness ideas in a corporative way deeply roots the principle of conservation in school students. “the Public Relations Department plan on KMCF groups has a strategic objective for the future generations” she clarified.

On her part, Mrs. Aisha Al-Mutawaa stressed the significance of developing and introducing awareness programs in order to encourage stu-dents to disseminate electricity and water con-servation.

At the end of the meeting, participants agreed on the recommendations on proposals and activities to be implemented in the next period including Qatora and Kahrob magazine planned to be produced by the students them-selves. Ali bin Abdullah independent model school for boys will host the coming regular meetings.

Kmfc groupSreSume activitieS

r NeWs

KaHramaa r 29

the State of Qatar, represented by Qatar General Electricity & Water Corporation “KAHRAMAA” orga-nized the 3rd meeting of GCC Elec-tricity Regulators Forum during the period form 22 – 23 March 2011. It

came within the GCC unified efforts for the de-velopment of electricity sectors to ensure the sustainability of services in GCC countries.

KAHRAMAA President H.E. Essa bin Hilal Al-Kuwari opened the forum where he delivered a speech expressing his pleasure to host this impor-tant event as it comes up with recommendations for the development and upgrade of electricity regulations in GCC member states. Moreover, it is meant to cope with the world development in the technical, administrative, and organizational aspects. The forum is one of GCC cooperation basis as it discussed various issues including the electromagnetic field and IWPP experience.

KaHramaa organizeD tHe 3rd meeting of gcc electricity regulatorS

KaHramaa bootH inQf’S HSSe awareneSS weeK

30 r KaHramaa

Qatar General Electricity and Water Corporation “KAHRAMAA” held the Corporate Performance Review (CPR) meeting of the 2nd quarter 2011 to

follow up the implementation of 2011 – 2016 plan. The meeting was chaired by KAHRA-MAA President H.E. Eng. Essa bin Hilal Al-

Kuwari in the attendance of KAHRAMAA Directors, Managers, Head of sections, and senior staff. The CPR meeting was meant to review department performance in the last period.

The meeting reviewed the performance reports of the different departments includ-ing an analysis of the encountered problems, work progress in the current projects, ob-

stacles and measures taken to overcome. This meeting was vital as it reviewed the measures taken by KAHRAMAA departments and affili-ated stand-by offices to meet the challenge of over consumption expected in the summer. The meeting focused on the strategic plans and projects KAHRAMAA implements in the electricity and water sectors, in addition to other services it provides for customers.

KaHramaa 1Q 2011cpr meeting

r NeWs

KaHramaa r 31

r eVeNts

Qatar General Electric-ity & Water Corporation “KAHRAMAA” revealed its strategic and develop-ment plans in the field of electricity and water infra-

structure in Qatar for the coming ten years. It was announced by Eng. Saad Ahmed Al-Mohannadi, Technical Affairs Director in the presentation on “Business Opportunities in Power & Water Sec-tors in Qatar” which he delivered before MEED conference held recently in Doha.

Al-Mohannadi said, “the foreign investment in electricity generation and water desalina-tion during the last 10 years was approximately QR12 billion, while transmission contracts val-ued QR28.3 billion during that period.”

Al-Mohannadi revealed the various oppor-tunities KAHRAMAA presents in the field of Power & Water infrastructure in Qatar for the period 2011-2021. He explained that the

development plans over this period in power and water generation, electricity and water networks expansions will be in the order of nearly QR69 billion. Expected investment in electricity networks projects during the coming ten years is QR 30 billion. while the expected investment in water networks proj-ects during the same period is QR22 billion. which is a significant growth initiative to meet the unprecedented economic & infra-structural growth in the State of Qatar.

KAHRAMAA official presented a detailed explanation of the project designed for the construction of a number of huge reservoirs of 1902 MIG total capacity and transmission pipeline ranging in size from 1200 mm dia. and 2800 mm dia. at an approximate length of 183 km. It is considered one of the strategic and vital projects within the seven day stor-age capacity policy.

He highlighted that KAHRAMAA is cur-

rently conducting two vital pilot projects. The first is the installment of electronic meters, ex-pected to be awarded by April 2011, for the in-stallation of 12000 electricity meters and 8000 water meters at the West Bay and Airport ar-eas; then the project, if proven success, will be applied all over the State by 2015. The second project is water production by RO. It provides a water production technology with no need for additional power generators. It is expected to be operated by the end of 2012 at a capacity of 5 MIGD.

Al-Mohannadi pointed out that KAHRAMAA endeavors to apply innovative projects for the provision of high quality services for customers.

He also mentioned that while KAHRAMAA is growing in the conventional energy field it is alive to the futuristic trends and has concrete plans to contribute in the emerging alternative and renewable green energy filed such as solar and wind.

KaHramaa participateD in meeD 2011– DoHa

32 r KaHramaa

r eVeNts

Qatar HoSteDtHe 12th meetingof gccia operation committee

KaHramaa participateD in “careerS for engineerS” at texaS a&m

the 12th meeting of operation committee affiliated to GCC Interconnection Authority (GCCIA) was held on 25/1/2011 at The National Control Center (NCC) of Qatar General Electricity & Water Corporation “KAHRAMAA”. The meeting was attended by representatives of the six GCC countries and GCCIA.

The participants were displayed a summary on the development of electricity system in Qatar and KAHRAMAA preparedness and mea-sures to deal with future overloads. Afterwards a workshop was held where a GCCIA consultant presented preparations of the next phase where uAE is expected to join GCCIA grid, and the technical studies meant to ensure the secure operation of GCC grid.

The regular meeting of the operation committee was held to review operation obstacles and discuss proposal submitted by the member states.

KAHRAMAA Electricity Transmission Department Manager and member of GCCIA Operation Committee Eng. Ali Al-Ali was KAHRA-MAA representative in this meeting.

Qatar General Electricity & Water Corporation “KAHRAMAA” participated in Texas A&M Qa-tar’s the “Careers for Engineers” day, in February this year. The event, took place from 1.00 pm to 7.00 pm, came within KAHRAMAA Qatarization policy and in its commitment to gives priority to

the applications of the promising Qatari engineers. The day included interviews with the Qatari engineering graduates

of Texas A&M university and scholarship nominees. It is worth to mention that Scholarship program in KAHRAMAA is

one of the best programs in the State. It is meant for the high qual-ity qualification and capacity building of students expected to assume technical and administrative jobs in KAHRAMAA for the Qatarization of such jobs. It should encourage Qatari youth to involve in scientific specifications in a way increases the number of trained and profes-sional Qataris in KAHRAMAA. The main objective of the scholarship program is achieving student security by providing facilities and sup-port to all students.

34 r KaHramaa

r eVeNts

within Qatar General Elec-tricity & Water Corpo-ration “KAHRAMAA” commitment to Qatar Vi-sion 2030 which among its four main objectives

there is environment sustainable development commitment to take part in the general events in a way reflects its interest in environment events, KAHRAMAA participated, under the theme of Sustainable Environment Development … Bet-ter living, in Qatar Petroleum Environment Fair 2011 (QPEF) held at Doha Exhibition Cen-ter during the period from 1 – 3 April 2011.

KAHRAMAA’s participation is meant to get

the audience acquainted with the rules and pro-cedures it takes to protect the environment and conserve environmental resources. It also has awareness objectives beside environment pro-tection and the conservation of vital resources.

KAHRAMAA had a prestigious booth in the QPEF includes screens where films on KAH-RAMAA environment protection activities will be displayed on. KAHRAMAA has prepared an electronic green questionnaire to interactively and simply disseminate the awareness of en-vironment friendly behavior and practices. It makes use of the available methods that help in the sustainability of the environmental system in our daily life.

KAHRAMAA endeavors to get a simple in-teractive mechanism to disseminate positive awareness messages where individuals find practical steps they can follow in house, of-fice, work site, and car to reduce the waste of the available resources. It should introduce the right practices in the field of environment protection. KAHRAMAA shall distribute cor-porate and awareness publications. The scien-tific methodology KAHRAMAA adopts for the application of environment protection poli-cies and the support of the technological and educational data base will be introduced to the audience to get acquainted with the different methods of environment protection.

KaHramaa participateD in Qp environment fair 2011

KaHramaa r 35

the State of Qatar, represented by a delegation of Qatar General Elec-tricity & Water Corporation “KAH-RAMAA” headed by H.E. Eng. Essa bin Hilal Al-Kuwari, KAHRAMAA President, participated in the fourth

meeting of the scientific technical consultation committee of the Arab Water Ministers Coun-cil held in Arab league headquarters - Cairo,

Egypt on 24 - 26 April. The meeting was meant to prepare the agenda of the Executive Bureau of the Arab Water Ministers Council meeting held on 26 April, 2011.

The meeting discussed issues related to wa-ter desalination and following up the water security strategy in the region to meet all chal-lenges and requirements of the sustainable de-velopment. The meeting reviewed the experi-

ences of cooperation among Arab countries in the utilization of common underground water, promoting the negotiation skills of the Arab countries sharing water resources with non Arab states, council program of work in 2009 – 2010, and cooperation with Arab, regional, and international organizations, financial institu-tions, and civil society organizations.

Qatar participateD in arab water miniSterS council meetingS

36 r KaHramaa

r eVeNts

under the theme “Regional Spatial Data Infrastructure and Capacity Building”, Qatar General Electricity & Water Corporation “KAHRAMAA” participated in MAP Middle

East 2011 Conference and Exhibition held dur-ing the period from 15-17 April in Doha.

KAHRAMAA’s participation came in line of Qatar’s rapid growth in terms of knowledge economy which enables the country to enter a period of rapid growth in the capturing, main-tain and publishing of spatial data/information vital for national development especially in the

field of infrastructure and services (such as Electricity & Water) development.

Two KAHRAMAA officials presented papers in the MAP Middle East conference. The first was presented by Mr. Pravin More GIS coor-dinator at Water Planning Department. It ex-plored KAHRAMAA’s Water GIS technology migration project whose goal is to implement latest GIS Technology within KAHRAMMA. This project has resulted in improving data up-date procedures, data quality and maintenance activities. It has also enabled drawing visualiza-tion through developed web viewer which has contributed to corporate workflows for better

decision making via information availability on fingertips.

The second paper was presented by Ms. Sara Abdulaziz A M Al Hail, GIS Technologist at Electricity Network Planning Department dis-cussing GIS Data dissemination using thin client technology for emergency offices of KAHRA-MAA. This application has boosted work & deci-sion making at corporation emergency offices.

In addition, KAHRAMAA participated with a booth in the accompanying exhibition in or-der to explore all possible avenues in terms of cut-edge GIS technologies and to show its de-velopment in this field.

KaHramaa participateD in map miDDle eaSt 2011 conference anD exHibition