Key performance indicators of sustainable port - EconStor

Muangpan Thanyaphat Kamonchanok Suthiwartnarueput

Article

Key performance indicators of sustainable port Casestudy of the eastern economic corridor in Thailand

Cogent Business amp Management

Provided in Cooperation withTaylor amp Francis Group

Suggested Citation Muangpan Thanyaphat Kamonchanok Suthiwartnarueput (2019) Keyperformance indicators of sustainable port Case study of the eastern economic corridor inThailand Cogent Business amp Management ISSN 2331-1975 Taylor amp Francis Abingdon Vol6 pp 1-18httpsdoiorg1010802331197520191603275

This Version is available athttphdlhandlenet10419206171

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MANAGEMENT | RESEARCH ARTICLE

Key performance indicators of sustainable portCase study of the eastern economic corridor inThailandThanyaphat Muangpan1 and Kamonchanok Suthiwartnarueput1

Abstract Sustainable port KPIs are an important concept to operate in port Thispaper therefore compiles amp attempts to identify the sustainable port KPIs fromacademic and practice aspects and test with Thailand ports in the EasternEconomic Corridor (EEC) Exploratory factor analysis and one-way ANOVA areapplied to group and classify these KPIs The findings show that there are two mainsustainable port KPI groups namely critical and preferable groups KPI group 1 andgroup 2 are considered as the critical ones whereas KPI group 3 and group 4 areclassified as the preferable ones This paper also finds that there are some signifi-cant differences in sustainable port KPIs among types of ports namely containernon-container and multi-purpose port for the preferable group but there is nodifference for the critical group one

Subjects Planning Business Management and Accounting Supply Chain ManagementIndustry amp Industrial Studies

Keywords Key Performance Indicators (KPIs) sustainable port container port non-container port multi-purpose port exploratory factor analysis

Thanyaphat Muangpan

ABOUT THE AUTHORSThanyaphat Muangpan PhD has Bachelorrsquosdegree in International Business Masterrsquos degreein Transport and Logistics Management PhD inLogistics and Supply Chain and PostdoctoralFellowship in sustainable port Her researchexperience is sustainable supply chain manage-ment The areas of special research are sustain-able supply chain management sustainable portlogistics and supply chain management andperformance measurement in supply chainShersquos a full lecturer in Faculty of LogisticsBurapha University Thailand

Kamonchanok Suthiwartnarueput PhD hasBachelorrsquos degree in Management Masterrsquosdegree and PhD in Maritime Studies Universityof Wales UK Shersquos a professor at Faculty ofCommerce and Accountancy ChulalongkornUniversity Thailand Her professionalresearch are in the field of shipping and portmanagement as well as logistics and supplychain management The areas of special researchare shipping and port management logistics andsupply chain management

PUBLIC INTEREST STATEMENTIn performing the port operation environmentaland social problems have been found resulting inport operation focuses on improving port sus-tainability that is to reduce the environmental andsocial impacts around the ports Therefore thisresearch attempts to identify the sustainable portindicators for improving these environmental andsocial problems This paper found two maingroups of sustainable port indicators that are thecritical and preferable groups The critical groupmust be applied to sustainable port manage-ment and the preferable group is supported toport sustainability Three types of ports namelycontainer non-container and multi-purpose portof critical group is similarly practiced in threetypes of ports but the preferable group is indi-cated as being different management The bene-fits of finding are to support the first policy andport practice for developing friendly environmentand social responsibility of ports

Muangpan amp Suthiwartnarueput Cogent Business amp Management (2019) 6 1603275httpsdoiorg1010802331197520191603275

copy 2019 The Author(s) This open access article is distributed under a Creative CommonsAttribution (CC-BY) 40 license

Received 15 February 2019Accepted 31 March 2019First Published 04 Apr 2019

Corresponding author ThanyaphatMuangpan Faculty of Commerce andAccountancy ChulalongkornUniversity Bangkok ThailandE-mail thanyadonutgmailcom

Reviewing editorJingxin Dong UK

Additional information is available atthe end of the article

of 18

1 IntroductionInternational shipping is strongly associated with global trade and port management that goes alongwith it have affected the environment and surrounding communities Therefore there is a need todevelop transportation and port sustainability Port operation in Thailand aims to increase its efficiencyand effectiveness of competitiveness particularly on the sustainable aspects of the environment andsocial dimensions (Office of the National Economic and Social Development Board 2017) Sustainablemanagement is an important concept to operate in port operation including of the three main pillars ofsustainable development namely environmental (to reduce the impact on the environment) social(community management) and economic (to help the organization benefit and enhance its economicperformance) These three pillars are intersected and have a relationship among the pillars (UNCTAD2017)

As a result port sustainability is challenging port authorities around the world to find ways ofoperating and managing their ports efficiently and effectively in terms of economic social as wellas environmental development (Chen amp Siu Lee Lam 2018 Roh Thai amp Wong 2016) Thereforesustainability for Thailand port is essential This paper thus aims to determine and analyze thesustainable port KPIs In this study Literature is reviewed to explore the sustainable port KPIs byintegrating academic aspect using academic peer-reviewed journals dated back 15 years togetherwith practical aspect using sustainable port annual reports of 12 ports from 40 of the worldrsquos topports (Review of Maritime Transport 2015 UNCTAD 2016) Exploratory factor analysis is applied tothe analysis in order to identify the sustainable port KPIs and sustainable port KPI groups Threetypes of ports namely container non-container and multi-purpose port are surveyed to see thesimilarity differentiation among port sustainable KPI groups from the three different types of ports

2 Literature review

21 Sustainable port managementSustainable port is the concept of port operation that is managed with triple bottle line These threepillars include the environmental social and economic pillars which intersect among pillars (SsilianJaegler amp Cariou 2016) Sustainable port is used in business strategy and considers the relationship ofthree pillars The aim of this concept is tomeet the stakeholder needs while defending the sustainabilityof social and natural resources (Sakar amp Cetin 2012) This is a challenge to the improved port operationand internal standard (Asgari Hassani Jones amp Nguye 2015) Therefore Sustainable port requires theoperation of three main pillars and depends on practical of the relationship among these pillars Theaims of the sustainable port are to improve the equilibrium of cost efficiency in port the environmentalport and societal port However there is still more pillars of port sustainability that supports the portoperation as well

22 Reviewed literature on sustainable port KPIsSustainable port KPIs are reviewed from sustainable port annual reports on the top 40 ports andacademic peer-reviewed journals related to port sustainability In the first goal of the research theresearcher aims to find all sustainable port KPIs which covers all practical and academic aspectsFirstly after reviewing 12 sustainable port reports from total 40 of the worldrsquos top ports (UNCTAD2016) it is found that there are 8 ports that present sustainable port KPIs in their annual reportsFour ports further have environmental ports annual reports Only annual reports of 8 ports fromtotal 40 ports are available in their websites (Long Beach port 2010 Busan port 2014 Los Anglesport 2014 Rotterdam port 2008 Bremerhaven port 2015 Santos port 2016 Antwerp port 2017Singapore port 2016) The variety of sustainable port KPIs is presented as part of the environmentpillar including consumption of energy water consumption and air emissions etc The social pillarfocuses on the quality of life community development safety management and employeeprofiles etc The economic pillar clarifies by capacity review for cargo financial and non-


Page 2 of 18

financial performance and strengthens positions etc In addition it found that the organizationalmanagement pillar is an important aspect in improving port sustainability

Furthermore it is found there are annual reports of 4 more ports that are reviewed These 4reports showing in their port websites just present only one pillar namely environmental airquality noise management water quality and waste management (Dubai port 2016 Kaohsiungport 2016 Tanjung Pelepas port 2017 Valencia port 2017)

Secondly the total 163 articles are reviewed from academic peer-reviewed journals published in2003ndash2017 Four keywords are ldquosustainable portrdquo ldquoenvironmental portrdquo ldquosocial portrdquo and ldquoeconomicportrdquo are searched It is found that there are 79 articles in sustainable port 14 articles in environmentalport 4 articles in social port and 66 articles in economic port These academic articles are searched fromfour databases including Science Direct (96 articles) Emerald insight (35 articles) ABI Inform complete(22 articles) and Springer Link (10 articles) The number of articles on the AD year basis can besummarized as shown in Figure 1

During the period of 2003ndash2007 there are not somany articles regarding the keywords Also the 10articles on port sustainability are the fewest among the four keywords (Stojanovic Ormerod Smith ampWooldridge 2006) There are a total of 37 articles during the period of 2008ndash2012 This is a significantincrease in the number of reviewed papers Most articles are about environmental sustainability andfocused on identifying themain factors of port operation (Burskyte Belous amp Stasiskiene 2011 Delai ampTakahashi 2011 Lopes 2012) A larger number of 116 articles are published from 2013 to 1017 andthe concept of port sustainability is applied in practical planning and strategic business Most articleson port sustainability introduced the concept key element and various KPIs (Asgari et al 2015 LaxeBermuacutedez Palmero amp Novo-Corti 2016 Zhang Kim Tee amp Lam 2017) These articles are achieved byliterature review conceptual frameworks and case study (Davarzani Fahimnia Bell amp Sarkis 2016Puig Wooldridge amp Darbra 2014 Xiao amp Lam 2017)

Sustainable port KPIs is analyzed by content analysis that it is found 156 KPIs Three main pillarsare found together with the environmental port social port and economic port pillarsFurthermore organizational management principle is found as one more dimension extendedfrom three main pillars Therewith these sustainable port KPIs of three main pillars and one

0 5 10 15 20 25 30 35

200320042005200620072008200920102011201220132014201520162017

Years

Reviewed Literature (KPIs)

Number of articles

2

1

1

2

4

1

4

21555

15

12

18

22

32

32

Figure 1 The number of articlesin each year


Page 3 of 18

principle are put into the questionnaires survey in order to classify the sustainable port KPI groupsfrom three types of ports

3 MethodologyThis study analyzes the data using mixed methods of both qualitative and quantitative research toidentify the sustainable port KPIs from the three types of ports in the Eastern Economic Corridor(EEC) of Thailand The research design is divided into two phases Firstly qualitative approachthrough content analysis is applied to find the sustainable port KPIs using academic peer-reviewedjournals published between 2003 and 2017 which are searched database from Emerald insightSpringer Link Science Direct and ABI Inform Together with sustainable port annual reports of 12ports from the 40 top ports (UNCTAD 2016) Secondly a quantitative approach by factor analysis isapplied to classify these KPIs into main group base on sustainable pillars

31 Framework of statistics analysisThis study is analyzed through four steps as shown in Figure 2 Step 1 the literature reviewed found156 sustainable port KPIs by content analysis Step 2 is questionnaires survey Step 3 inferentialstatistics analysis using exploration factor analysis is applied to analysis the sustainable port KPIgroups and sustainable port KPIs These sustainable port KPIs are selected with factor loadings thatare above 07 (70) in general which factor loadings are similar to correlation coefficients in that theycan vary from minus1 to 1 (Gefen Straub amp Boudreau 2000 MacCallum Widaman Preacher amp Hong2001) This factor analysis is to use a data reduction method designed to explain the correlationsbetween observed variables (Lu Shang amp Lin 2016a 2016b Gebauer Putzr Fischer Wang amp Lin2008) Step 4 one-way analysis of variance (ANOVA) using Scheffe testing is employed to test thedifference of the important levels of the KPI group with the three types of ports (Chawla amp Joshi 2010Diaz amp Rodriguez 2016) This ANOVA test is a technique using to compare means of two or moresamples for determiningwhether there are any statistically significant differences between themeansof three or more independent groups (Howell 2002) Finally 91 sustainable port KPIs are selectedforming to the critical KPI and the preferable KPI group

32 Data population collection and questionnaire designThe total populations are 63 managers who directly respond to sustainable port All of managersare to work in EEC of Thailand ports which 21 terminals are including the 18 terminals of LaemChabang port controlled by the Port Authority of Thailand (Laem Chabang port 2017) and another3 private ports in the area Although the number of criteria (156 KPIs) and the number ofrespondents (63 managers) are not to the scale proportion But if we increase the respondent

Survey research

Step 3 Exploratory factor analysis (EFA)

To determine the KPI groups and KPIs

Step 4 One-way analysis of variance (ANOVA)

To test the difference KPI group with the three types of ports

The critical KPI and the preferable KPI group

Step 2 The questionnaires survey were distributed to the total population

Step 1 literature reviewed find to sustainable port KPIs

Content analysis

Figure 2 Framework of statis-tics analysis


Page 4 of 18

number it may create more error instead of having a better statistical meaning Since the directmanagers who involved with sustainability are very few in each port

The instruments are a questionnaire survey which is filled with face to face interview to indicatethe level of importance of the sustainable port KPIs with a 10-level scale (Amrina amp Vilsi 2015) Theimportance of sustainable port KPIs ranged from strongly disagree (1-low) to strongly agree (10-high)in regards to sustainable port The questionnaire has two sections Section one the demographicinformation relates company and personal information about the company name portterminaloperator ISO certificate PSHE-MS member type of port position responsibility and educationSection two contains two subsections the question of sustainable port KPIs the important levels(from 1 to 10) and other indicators of the respondentrsquos opinion

The questionnaires regarding 156 KPIs are distributed to the total population 63 managers in 21terminals The completed questionnaires are accounted for 57 managers that are 9048 of therespondents Operational manager with 7719 middle manager with 1228 and top manager with1053 Of this total 5614 responded to sustainable development and 3509 responded to portmanagement and 877 are others responsibility More than a half of managers 5263 in Masterdegree Bachelorrsquos degree in 4737 and there is no one graduate in a Doctoral degree Moreover Typeof ports in data collection displayed with 5789 in container port 2105 in non-container port and2105 in multi-purpose port

4 Findings and discussionsThe findings of this study are divided into three parts Firstly the results of the exploration factoranalysis of port sustainable KPI groups and factor loading of sustainable port KPIs Secondary theanalysis of variance (ANOVA) comparing means of the important levels of KPI among three typesof ports Finally discussion of the analysis result

41 Results of exploration factor analysis for sustainable port KPI groupsThe analysis of Pearsonrsquos correlation measures the correlation coefficient by studying the relation-ship between variables The correlation test is significant at the 005 level (2-tailed) It seems to beconcluded that most of the KPI variables are correlated to each other This confirms that factoranalysis can be used with this data (Iddris 2016 Vanichbuncha 2010) The KPIs are analyzed toclassify KPI groups Table 1 displays the results of variance and cumulative percentage each KPIgroups To achieve an acceptable fit it found that there are four KPI groups group 1 and group 2show the high percentages of variance which are 26519 and 24290 respectively Then group3 and group 4 show a variance of 19337 and 19008 respectively

The cumulative percentage is explained by the variance that applies to select an optimal numberof KPI group In this study we choose four KPI groups as the cumulative variance of 89153 thatpresent a high percentage to confirm the number of KPI group

Table 2 presents the factor analysis with principal component method extraction The varimaxrotation is adapted to steps for evaluating the terms of error of indicators that composes the factorsThe results show factor loadings being more than 07 levels indicating that the KPI is highly importantto be represented to the corresponding KPI groups The sustainable port KPIs are of total 91 KPIs from

Table 1 The results of variance and cumulative percentage of KPI groups

KPI group of Variance Cumulative

1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


Page 5 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125

Totalliabilitiestren

d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18

156 KPIs KPI group 1 determines the highest numbers of sustainable port KPIs with economic portmanner KPI group 2 concludes as having the most sustainable port KPIs with environmental portmanagement KPI group 3 identifies the highest numbers of sustainable port KPIs with impartial portmanagement KPI group 4 indicates most of sustainable port KPIs with social port management

42 The analysis of variance (ANOVA) comparing means of the important level of KPI amongthree types of portsThis part analyzes the differences in the importance level among four KPI groups from the threetypes of ports container ports non-container port and multi-purpose port

Table 3 presents the results of analysis of variance (ANOVA) comparing the important levelswithin the four KPI groups following the three types of ports This table shows the Scheffetesting for alpha 05 of all KPI groups This analysis further found that KPI group 1 and group 2has non-significant differences among the three types of ports KPI groups 1 and 2 arepresented as having a high level of important indicators which show higher than 08 importantlevels KPI group 1 shows the non-container ports (988) multi-purpose ports (869) andcontainer ports (846) KPI group 2 displays the mean levels of importance indicators by non-container ports (982) multi-purpose ports (915) and container ports (817) Thus in the threetypes of ports the important indicators need to operate to port sustainability has nodifferentiation

KPIgroup3andgroup4 indicatea significantdifference in the three typesofports KPI group3 fornon-container ports is shown to have the lowest level of indicators of importance (512) after that is themulti-purpose port (754) and container port (883) KPI group 4 for container ports is given to the lowestlevel of importance indicators (719) while the mean level of importance indicators for multi-purposeports (920) and non-container ports (953) are shown to have the highest level of importance indicatorsTherefore container ports offer an important level of KPI group 3 more than non-container ports alsomulti-purpose ports provide an important level of KPI group of three more than a non-container portHowever container ports andmulti-purpose port are given the important level of KPI group 3 with non-differentiation

43 DiscussionsSustainable port is the greatest challenge in the world of ports (Mora Orejas Subirats Ibanez ampAlvarez 2005 Mori amp Best 2017) Ports in Asia have been implementing various green and sustainableactivities seeking to reduce the environmental and social impacts of shipping and port activities (Rohet al 2016 Hou amp Geerlings 2016) In this paper it is found that KPI groups are divided into twomaingroups including the critical KPI groups and the preferable KPI group KPI group 1 and group 2 are thecritical KPI in which the sustainable port must be operated to port management Additionally KPIgroup 3 and group 4 are the preferable KPI groups that port operation need to apply sustainable portsfollowed by types of ports

Table 3 One-way ANOVA of differences among three types of ports

Sustainableport factors

(1) ContainerPort

(2) Non-Container

Port

(3) Multi-purpose Port

F-ratio Scheffe test

KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18

Sustainable port KPIs total 91 KPIs are comprised of the environmental aspect 22 KPIs (2418)social aspect 28 KPIs (3077) economic aspect 27 KPIs (2967) and port organizational manage-ment aspect 14 KPIs (1538) as shown in Figure 3 This paper introduces that modern port shouldapply these sustainable port KPIs in order to improve their sustainable ports performance

The critical KPIs are shown in the highest explanation of sustainable ports in the 30 KPIs of KPIgroup 1 and 23 KPIs of KPI group 2 There are a total of 53 KPIs that must be considered foroperational planning in ports to achieve port practice towards port sustainability The KPIs group 1presents the economic port manner referring to the port management that is achieved byintegrating key cost efficiency and cooperate social responsibility in ports Port operation canachieve KPIs in group 1 with KPIs of G11ndash130 The applied practices of sustainable port planningcan be considered for the factor loading of sustainable port KPIs KPIs of G11ndash12 explain themanagement of environmental costs and G13ndash113 indicates the cost of cooperate social respon-sibility G14ndash130 specifies the economic management which offers the financial and consumptionin port Port operation can achieve KPIs in group 2 with KPIs of G21ndash223 The applied operationsof sustainable port performance are to consider the factor loading of sustainable port KPIs KPIs ofG21ndash213 and G18-23 explain the environmental management in ports and G214ndash117 point tothe environmental efficiency cost and social responsibility However these critical KPIs are pre-sented with non-difference in the level of importance indicators to practice of the three types ofports These ports will be applicable for operation to develop sustainable KPIs for producing thepractical plan and key measurement in port operation

The preferable KPIs are revealed in the exceptional sustainable port KPIs of sustainable portsin the 19 KPIs of KPI group 3 and 19 KPIs of KPI group 4 There are a total of 38 KPIs needed toreflect on operational planning in ports for achieving better performance in port sustainabilityIn the KPIs group 3 presents about the impartial port management referring to the portmanagement that is achieved the superimposed economic and social efficiency in port Portoperation can be achieved with KPIs in group 3 with KPIs of G 31ndash319 The port managementof sustainable planning is to be considered to factor loading of sustainable port KPIs KPIs ofG31ndash33 explain the management of the equitable environment and KPIs of G34ndash119 shownfor operating the social-economic management of a port In the KPIs group 4 it indicated thatthe social port management referring to the port management Port practice can achieve KPIsin group 4 with KPIs of G 41ndash419 The planning of sustainable port operation is to beconsidered with the factor loading of sustainable port KPIs KPIs of G41ndash44 explain theenvironmental management to the community surrounding the port and KPIs of G45ndash411identify the social sustainability in port KPIs of G412ndash419 identify the organization and

Sustainable Port KPIs

IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)

(1538)Port Organization Management

aspects

(2967) Economic

aspects

(2418) Environment

aspects

(3077) Social aspects

Figure 3 Sustainable port KPIs


Page 12 of 18

community management to port The preferable KPIs recommend as an important indicatorlevel of difference implementation followed by three types of ports that are found in KPIsgroup 3 and group 4 are significant different testings

In addition the performance measurement of KPIs group 3 in container ports and multi-purposeports need to be given a high importance level of practice planningmore than non-container ports Theperformance measurement of KPIs group 4 in non-container ports and multi-purpose ports need tooffer a high important level of operational management more than container ports In light of theresults obtained container ports andmulti-purpose ports require operational integrating financial andsocial efficiency of KPI group 3 to performance measurement in port Furthermore the practice of KPIgroup 3 in non-container port demands the least importance to manage the performance measure-ment in ports For the need of KPI group 4 container ports require operational indication by the leastimportant social and organizational management less than non-container ports and multi-purposeports these two types of ports affect the more natural environment and social surroundings Allinformation support is to direct the development of a sustainable port which explains the sustainableperformance measurement and port management

5 ConclusionsPort operation focuses on improving port sustainability in order to add value to the high profile ofinternational ports and reduce environmental and social impacts Together with this port operationsupports maritime transport and the overall economic system However in performing the portoperation environmental and social problems have been found and are lacking the sustainableport KPIs This paper finds four sustainable port KPI groups using exploratory factor analysis Thefindings also identify that the sustainable port KPIs are formed into groups The four KPI groups areshown with 91 sustainable port KPIs display factor loadings being higher than a 07 level indicationThese KPIs are included in the environmental aspect 22 KPIs social aspect 28 KPIs economic aspect27 KPIs and port organizational management aspect 14 KPIs

KPI group 1 and group 2 are the critical KPI to explain the high importance of port sustainabilityThese critical KPIs must be applied to sustainable port management Whereas the preferable KPI arefound in KPI group 3 and group 4 which are supported to port sustainability Besides three types ofport are tested for the different group using one-way ANOVA with the important levels of thesustainable port KPI groups As a result KPI group 1 and group 2 are presented as having significantnon-differences but KPI group 3 and group 4 are indicated as being significantly different between thethree types of ports Figure 3 introduces the sustainable port KPIs that contemporary port should applythese KPIs for improving their sustainable ports performance

Therefore port management should be considered with these sustainable port KPIs and sustainableport KPI groups to the first policy and practice for developing sustainability reports towards highperformance and creating a good image of environmentally and socially of sustainable ports Futureresearch can consider these findings in comparison to other stakeholders and in other areas or countries

AcknowledgementsThis research is supported by Rachadapisek Sompote Fundfor Postdoctoral Fellowship Graduate School ChulalongkornUniversity

FundingThe authors received no direct funding for this research

Author detailsThanyaphat MuangpanE-mail thanyadonutgmailcom1

Kamonchanok Suthiwartnarueput1

E-mail kamonchanokcbschulaacth1 Faculty of Commerce and Accountancy ChulalongkornUniversity Bangkok Thailand

Citation informationCite this article as Key performance indicators of sus-tainable port Case study of the eastern economic corridorin Thailand Thanyaphat Muangpan amp KamonchanokSuthiwartnarueput Cogent Business amp Management(2019) 6 1603275

ReferencesA Sustainable Port for the Future (2014) 2014 BPA sus-

tainability report Retrieved from httpswwwunglo-balcompactorgsystemattachmentscop_2016290231originalBPA_future_eng01pdf1464943203

Amrina E amp Vilsi A L (2015) Key performance indica-tors for sustainable manufacturing evaluation incement industry Procedia CIRP 26 19ndash23doi101016jprocir201407173


Page 13 of 18

Asgari N Hassani A Jones D amp Nguye H H (2015)Sustainability ranking of the UK major portsMethodology and case study Transportation ResearchPart E 78 19ndash39 doi101016jtre201501014

Burskyte V Belous O amp Stasiskiene Z (2011) Sustainabledevelopment of deep-water seaport The case ofLithuania Environmental Scienceand Pollution Research18 716ndash726 doi101007s11356-010-0415-y

Chawla D amp Joshi H (2010) Knowledge managementpractices in Indian industries -a comparative studyJournal of Knowledge Management 14 708ndash725doi10110813673271011074854

Chen C amp Siu Lee Lam J (2018) Sustainability andinteractivity between cities and ports A two-stagedata envelopment analysis (DEA) approach MaritimePolicy amp Management 45(7) 944ndash961 doi1010800308883920181450528

Davarzani H Fahimnia B Bell M amp Sarkis J (2016)Greening ports and maritime logistics A reviewTransportation Research Part D 48 473ndash487

Delai I amp Takahashi S (2011) Sustainability measure-ment system A reference model proposal SocialResponsibility Journal 7 438ndash471 doi10110817471111111154563

Diaz M R amp Rodriguez T F E (2016) Determining thesustainability factors and performance of a tourismdestination from the stakeholdersrsquo perspectiveJournal Sustainability 8 doi103390su8090951

Environmental policy Valencia port (2017) Retrievedfrom httpswwwvalenciaportcomen

Gebauer H Putzr F Fischer T Wang C amp Lin J (2008)Exploring maintenance strategies in Chinese productmanufacturing companies Management ResearchNews 31 941ndash950 doi10110801409170810920648

Gefen D Straub D amp Boudreau M (2000) Structuralequation modeling and regression Guidelines forresearch practice Communications of the Association forInformation Systems 4(7) 1ndash78 doi10177051CAIS

Hou L amp Geerlings H (2016) Dynamics in sustainableport and hinterland operations A conceptual frame-work and simulation of sustainability measures andtheir effectivenes s based on an application to thePort of Shanghai Journal of Cleaner Production 135449ndash456 doi101016jjclepro201606134

Howell D (2002) Increasing earnings inequality andunemployment in developed countries Markets insti-tutions and the Unified Theory (SCEPA WorkingPaper Series) Schwartz Center for Economic PolicyAnalysis (SCEPA) The New School

Iddris F (2016) Measurement of innovation capability insupply chain An exploratory study InternationalJournal of Innovation Science 8 331ndash349doi101108IJIS-07-2016-0015

Johor Port authority (2014) Towards sustainable portoperation amp development Green port policy 2014ndash2020 Retrieved from httpswwwptpcommyPTP]14ce0c57-bce4-44b5-bb59-3c49bf46faf0pdf

Laem Chabang port (2017) Environmental and socialRetrieved from httpswwwlaemchabangportnewcom

Laxe F G Bermuacutedez F M Palmero F M amp Novo-Corti I(2016) Assessment of port sustainability throughsynthetic indexes Application to the Spanish caseMarine Pollution Bulletin 119 220ndash225 doi101016jmarpolbul201703064

Leading the Future Sustainability (2016) DP WorldAnnual Report and Accounts 2016 Retrieved fromhttpswwwdpworldcomeninvestorsfinancials-and-Presentationsfinancial-reportsannual-reports

Lopes I T (2012) Seeking a sustainable developmentscoreboard Beyond the agency theory SocialinėstechnologijosSocial Technologies 2(2) 273ndash289

Lu C S Shang K C amp Lin C C (2016a) Examiningsustainability performance at ports Port managersrsquoperspectives on developing sustainable supplychains Maritime Policy amp Management 43(8)909ndash927 doi1010800308883920161199918

Lu C S Shang K C amp Lin C C (2016b) Identifyingcrucial sustainability assessment criteria for con-tainer seaports Maritime Business Review 1 90ndash106doi101108MABR-05-2016-0009

MacCallum R Widaman K Preacher K amp Hong S(2001) Sample size in factor analysis The role ofmodel error Multivariate Behavioral Research 36(4)611ndash637 doi101207S15327906MBR3604_06

Mora E P Orejas J M Subirats A Ibanez S ampAlvarez P (2005) Development of a system of indi-cators for sustainable port management MarinePollution Bulletin 50 1649ndash1660 doi101016jmarpolbul200506048

Mori R Jr amp Best P (2017) GRI G4 content index Does itimprove credibility and change theexpectation-performance gap of GRI-assured sus-tainability reports Sustainability AccountingManagement and Policy Journal 8 571ndash594doi101108SAMPJ-12-2015-0115

Office of the National Economic and Social DevelopmentBoard (2017 August 1) The twelfth national eco-nomic and social development plan (2017ndash2021)Retrieved from httpswwwnesdbgoth

Port of Kaohsiung Environmental Report (2016) TaiwanInternational Ports Corporation Ltd Retrieved fromhttpswwwtwportcomtwUploadARelFileCustomPage2920f244a4ab-5d64-4189-9075-cff288eabc6dpdf

Port of Long Beach Sustainable Design and ConstructionGuidelines (2010)

Port of Los Angeles (2014) Sustainability reportJuly 2013ndashJune 2014

Port of Rotterdam Authority (2008) The sustainable portProject organization Maasvlakte 2

Puig M Wooldridge C amp Darbra R M (2014)Identification and selection of environmental per-formance indicators for sustainable portdevelopment Marine Pollution Bulletin 81 124ndash130doi101016jmarpolbul201402006

Review of Maritime Transport 2015 (2015) Retrievedfrom httpswwwunctadorg

Roh S Thai V V amp Wong Y D (2016) Towards sus-tainable ASEAN port development Challenges andopportunities for Vietnamese Ports The Asian Journalof Shipping and Logistics 32(2) 107ndash118doi101016jajsl201605004

Sakar G D amp Cetin C K (2012) Port sustainability andstakeholder management in supply chainsA Framework On Resource Dependence Theory TheAsian Journal of Shipping and Logistics 28 301ndash320doi101016jajsl201301002

Ssilian L Jaegler A amp Cariou P (2016) A literaturereview on port sustainability and oceanrsquos carriernetwork problem Research in TransportationBusiness amp Management 19 19ndash26 doi101016jrtbm201603005

Stojanovic T A Ormerod Smith H D ampWooldridge C F (2006) The impact of the habitatsdirective on European port operations andmanagement Geo Journal 65 165ndash176doi101007s10708-006-0004-2

Sustainability Report 2015 (2015) Bremen portsSustainability Report 2016 (2016) Annual sustainability

report ndash 2016 Santos BrasilSustainability Report 2017 (2017) Port of Antwerp


Page 14 of 18

Tanjung Pelepas port (2017) MMC corporation BerhadAnnual Report 2017 Retrieved from httpswwwmmccommyMMC20Annual20Report20201720small20file20sizepdf

The maritime and port authority of Singapore and itssubsidiary (2016) MPA SustainabilityIntegratedReport 2016 Singapore Retrieved from httpswwwdpworldcomeninvestorsfinancials-and-Presentationsfinancial-reportsannual-reports

UNCTAD (2016) Retrieved from httpswwwunctadorgUnited Nations (2017) UN sustainable development

Retrieved from httpswwwunorg

Vanichbuncha K (2010) Statistical package for the socialscience for windows Bangkok ChulaPress

Xiao Z amp Lam J S L (2017) A systems framework forthe sustainable development of a Port City A casestudy of Singaporelsquos policies Research inTransportation Business amp Management 22 255ndash262doi101016jrtbm201610003

Zhang Y Kim C W Tee K F amp Lam J S L (2017)Optimal sustainable life cycle maintenance strate-gies for port infrastructures Journal of CleanerProduction 142 1693ndash1709 doi101016jjclepro201611120

Appendix (Questionnaire example)

Questionnaire (13 pages)

(Key Performance Indicators-KPIs of Sustainable Port Management)

Instructions

Section one The demographic information

For this section please check () and fill in questions to indicate your company and personalinformation about Company name PortTerminal operator ISO certificate PSHE-MS member Typeof port Position Responsibility and Education

Section two The influence of sustainable port KPIs to sustainable port management

For this section please check () in the important levels of sustainable port KPIs to sustainableport management that corresponds to your opinion

The important levels are estimated with 1minus10 levels including

1ndash10 = The levels of importance of sustainable port KPIs from Strongly disagree (1-low) to

Strongly agree (10-high) that affect sustainable port management

Section 1 Please check () and fill in questions to indicate your company and personalinformation

11 Company information

111 Company name helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

112 PortTerminal operator helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

113 ISO certificate

() Yes Specifyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port

() Non-container port

() Multi-purpose port

() Other Specifyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip


Page 15 of 18


121 Position

() Top manager

() Middle manager

() Operation manager

() Administrator

122 Responsibility

() port management

() Sustainable development


123 Education

() Doctorrsquos degree Major inhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

() Masterrsquos degree Major inhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

() Bachelorrsquos degree Major inhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

() Other specifyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip

Section 2 Please check () in the important levels of 156 sustainable port KPIs to Sustainable Port

Management

Table 21 Environmentalndashsustainable port KPIs (48 KPIs)

Environmentalmdashsustainableport KPIs

Levels of important

1 2 3 4 5 6 7 8 9 101 Electrical consumption

2 Water consumption

3 Greenhouse gas emissions(carbon dioxide CO2)

4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste

Table 22 Social ndash sustainable port KPIs (45 KPIs)

Socialmdashsustainable port KPIs Levels of important

1 2 3 4 5 6 7 8 9 101 Creating CSR awareness

2 Employment type and gender

3 Employee education and training

4 Prohibition of child labor andforced labor

5 Education on human rights

6 Social contribution (time andexpenses spent on socialcontribution)

(Continued)


Page 16 of 18

25 Other sustainable port KPIs and the levels of important

helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip





Table 23 Economic ndash sustainable port KPIs (43 KPIs)

Economicmdashsustainable portKPIs

Levels of important

1 2 3 4 5 6 7 8 9 101 Port productivity

2 Number of Voyage

3 Offshore Support Vessels

4 Consolidated financial position

5 Consolidated income statement

6 Non-consolidated financialposition

7 Non-consolidated incomestatement

8 Freight handling

Table 24 Organization Management ndash sustainable port KPIs (20 KPIs)

Organization Managementmdashsustainable port KPIs

Levels of important

1 2 3 4 5 6 7 8 9 10

1 Industry leading position

2 Management supportenvironmental supply chain

3 Clear environmental performanceindicators

4 Budget on green performanceincluding promotion campaign

5 Environmental legislation

6 Organization and Structure

7 Risk Management Process

8 Strategically partnering


1 2 3 4 5 6 7 8 9 10

7 Quality Community of life

8 Total employment in port


Page 17 of 18

copy2019 The Author(s) This open access article is distributed under a Creative Commons Attribution (CC-BY) 40 license

You are free toShare mdash copy and redistribute the material in any medium or formatAdapt mdash remix transform and build upon the material for any purpose even commerciallyThe licensor cannot revoke these freedoms as long as you follow the license terms

Under the following termsAttribution mdash You must give appropriate credit provide a link to the license and indicate if changes were madeYou may do so in any reasonable manner but not in any way that suggests the licensor endorses you or your useNo additional restrictions

Youmay not apply legal terms or technological measures that legally restrict others from doing anything the license permits

Cogent Business amp Management (ISSN 2331-1975) is published by Cogent OA part of Taylor amp Francis Group

Publishing with Cogent OA ensures

bull Immediate universal access to your article on publication

bull High visibility and discoverability via the Cogent OA website as well as Taylor amp Francis Online

bull Download and citation statistics for your article

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bull Discounts and waivers for authors in developing regions

Submit your manuscript to a Cogent OA journal at wwwCogentOAcom


Page 18 of 18

MANAGEMENT | RESEARCH ARTICLE

Key performance indicators of sustainable portCase study of the eastern economic corridor inThailandThanyaphat Muangpan1 and Kamonchanok Suthiwartnarueput1

Abstract Sustainable port KPIs are an important concept to operate in port Thispaper therefore compiles amp attempts to identify the sustainable port KPIs fromacademic and practice aspects and test with Thailand ports in the EasternEconomic Corridor (EEC) Exploratory factor analysis and one-way ANOVA areapplied to group and classify these KPIs The findings show that there are two mainsustainable port KPI groups namely critical and preferable groups KPI group 1 andgroup 2 are considered as the critical ones whereas KPI group 3 and group 4 areclassified as the preferable ones This paper also finds that there are some signifi-cant differences in sustainable port KPIs among types of ports namely containernon-container and multi-purpose port for the preferable group but there is nodifference for the critical group one

Subjects Planning Business Management and Accounting Supply Chain ManagementIndustry amp Industrial Studies

Keywords Key Performance Indicators (KPIs) sustainable port container port non-container port multi-purpose port exploratory factor analysis

Thanyaphat Muangpan

ABOUT THE AUTHORSThanyaphat Muangpan PhD has Bachelorrsquosdegree in International Business Masterrsquos degreein Transport and Logistics Management PhD inLogistics and Supply Chain and PostdoctoralFellowship in sustainable port Her researchexperience is sustainable supply chain manage-ment The areas of special research are sustain-able supply chain management sustainable portlogistics and supply chain management andperformance measurement in supply chainShersquos a full lecturer in Faculty of LogisticsBurapha University Thailand

Kamonchanok Suthiwartnarueput PhD hasBachelorrsquos degree in Management Masterrsquosdegree and PhD in Maritime Studies Universityof Wales UK Shersquos a professor at Faculty ofCommerce and Accountancy ChulalongkornUniversity Thailand Her professionalresearch are in the field of shipping and portmanagement as well as logistics and supplychain management The areas of special researchare shipping and port management logistics andsupply chain management

PUBLIC INTEREST STATEMENTIn performing the port operation environmentaland social problems have been found resulting inport operation focuses on improving port sus-tainability that is to reduce the environmental andsocial impacts around the ports Therefore thisresearch attempts to identify the sustainable portindicators for improving these environmental andsocial problems This paper found two maingroups of sustainable port indicators that are thecritical and preferable groups The critical groupmust be applied to sustainable port manage-ment and the preferable group is supported toport sustainability Three types of ports namelycontainer non-container and multi-purpose portof critical group is similarly practiced in threetypes of ports but the preferable group is indi-cated as being different management The bene-fits of finding are to support the first policy andport practice for developing friendly environmentand social responsibility of ports


copy 2019 The Author(s) This open access article is distributed under a Creative CommonsAttribution (CC-BY) 40 license

Received 15 February 2019Accepted 31 March 2019First Published 04 Apr 2019

Corresponding author ThanyaphatMuangpan Faculty of Commerce andAccountancy ChulalongkornUniversity Bangkok ThailandE-mail thanyadonutgmailcom

Reviewing editorJingxin Dong UK

Additional information is available atthe end of the article

Page 1 of 18



2 Literature review




of 18






0 5 10 15 20 25 30 35

200320042005200620072008200920102011201220132014201520162017

Years


Number of articles

2

1

1

2

4

1

4

21555

15

12

18

22

32

32



Page 3 of 18





Survey research








Content analysis



Page 4 of 18










1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


Page 5 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18



2 Literature review




Page 2 of 18






0 5 10 15 20 25 30 35

200320042005200620072008200920102011201220132014201520162017

Years


Number of articles

2

1

1

2

4

1

4

21555

15

12

18

22

32

32



of 18





Survey research








Content analysis



Page 4 of 18










1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


Page 5 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18






0 5 10 15 20 25 30 35

200320042005200620072008200920102011201220132014201520162017

Years


Number of articles

2

1

1

2

4

1

4

21555

15

12

18

22

32

32



Page 3 of 18





Survey research








Content analysis



of 18










1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


Page 5 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18





Survey research








Content analysis



Page 4 of 18










1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18










1 26519 26519

2 24290 50808

3 19337 70145

4 19008 89153


Page 5 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18

Table2

Resu

ltsof

explorationfactor

analys

is

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G11Dieselp

artic

ulatematter

(DPM

)721

G12Water

quality

759

G13Em

ploy

eeed

ucation

829

G14Ed

ucationon

human

rights

710

G15So

cial

contrib

ution

861

G16Qua

lityCo

mmun

ityof

life

756

G17Occup

ationa

lhea

lthan

dsa

fety

inpo

rt704

G18Listen

ingto

ourem

ploy

ees

andstak

eholde

rs709

G19So

cial

infras

truc

ture

919

G110

Port

safety

policy

964

G111

Cons

tantly

giving

supp

ortfor

employ

eesrsquo

training

758

G112

Percen

tage

ofman

agersan

dsu

pervisorstraine

din

occu

patio

nal

safetyh

ealthan

dinjury

man

agem

entresp

onsibilities

838

G113

Percen

tage

ofworke

rsrepresen

tedin

health

andsa

fety

committee

s

853

G114

Port

prod

uctiv

ity799

G115

Num

berof

thepo

rtca

ll829

G116

Valuedistrib

uted

tosh

areh

olde

rs705

G117

Load

ingan

dun

load

ingco

st916

(Con

tinue

d)


Page 6 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G118

Effic

ienc

yof

theus

eof

the

port

area

915

G119

Amou

ntof

cargoha

ndledpe

rreso

urce

usag

e790

G120

Berthoc

cupa

ncyreve

nuepe

rtonof

cargo

978

G121

Cargoha

ndlin

greve

nuepe

rtonof

cargo

859

G122

Reve

nuegrow

thtren

d800

G123

Net

profitgrow

thtren

d800

G124

Net

profitmargintren

d800

G125


d947

G126

Owneq

uity

tren

d964

G127

Return

onas

sets

821

G128

Growth

rate

ofop

erating

profit

821

G129

Supp

liers

andpa

rtne

rsrelatio

nship

807

G130

Organ

izationca

pital(OCS

)746

G21Elec

trical

cons

umption

977

G22Natureco

nserva

tion

765

G23En

ergy

cons

umption

706

G24Su

staina

bleen

ergy

791

G25En

ergy

man

agem

ent

869

G26Se

dimen

tmon

itorin

g934

G27Airqu

ality

950

(Con

tinue

d)


Page 7 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G28Noise

quality

control

766

G29Green

policies

899

G210

Environm

entalrisk

man

agem

ent

740

G211

Environm

entaltrainingan

daw

aren

ess

894

G212

Was

tewater

trea

tmen

t751

G213

Ave

rage

noiseleve

lofpo

rt738

G214

Prov

idingex

pans

ionplan

projec

tinform

ationto

thepu

blic

765

G215

Percen

tage

ofem

ploy

ees

traine

din

theorga

niza

tionrsquosan

ti-co

rrup

tionpo

liciesan

dproc

edure

950

G216

Port

charge

s747

G217

PortTh

roug

hput

Growth

Rate

(PTG

R)839

G218

Environm

entalleg

islatio

n832

G219

Supp

ortin

gac

tivities

(SA)

788

G220

Inform

ationca

pital(ICS)

883

G221

Inform

ationco

mmun

ication

integration

706

G222

Sustaina

blePo

rtPo

licy

745

G223

Sustaina

blePo

rtStrategy

745

G31Green

hous

ega

sem

ission

s737

G32Was

tedischa

rge

861

G33En

vironm

entalc

omplaints

964

G34Em

ploy

eeturnov

erin

port

947

(Con

tinue

d)


Page 8 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G35Num

berof

repo

rtab

leac

cide

ntsin

port

967

G36Num

berof

lost

timeac

cide

nts

inpo

rt971

G37Occup

ationa

ldisea

serate

inpo

rt988

G38Num

berof

fatalitiesin

port

916

G39Co

nstantly

improv

ing

employ

eesrsquo

working

cond

ition

san

dsa

fety

869

G310

Failu

reto

comply

838

G311

Num

berof

port

secu

rity

incide

nts

953

G312

Non

-con

solid

ated

finan

cial

positio

n932

G313

Non

-con

solid

ated

inco

me

statem

ent

951

G314

Freigh

tha

ndlin

g848

G315

Sign

ifica

ntindirect

econ

omic

impa

cts

837

G316

Prov

isionof

facilitiesfor

compa

nies

934

G317

Tonn

ageworke

d971

G318

Mainten

ance

costs

932

G319

Return

oneq

uity

907

G41Noise

pollu

tion

710

G42Fu

elco

nsum

ption

794

(Con

tinue

d)


Page 9 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18

Table2

(Con

tinu

ed)

KPIs

KPIgrou

p1

KPI

grou

p2

KPIgrou

p3

KPIgrou

p4

G43En

courag

ingus

ingrecyclab

lematerial

777

G44En

vironm

entalc

ertificates

883

G45Em

ploy

men

ttype

andge

nder

859

G46To

tale

mploy

men

tin

port

765

G47Co

mmun

ityRe

latio

ns723

G48Age

structureof

employ

men

tin

port

705

G49To

taln

umbe

rof

incide

ntsof

discrim

inationin

port

979

G410

Commun

ityinve

stmen

t780

G411

Ave

rage

labo

urco

st949

G412

Ethica

lissue

s876

G413

Returnson

inve

stmen

t863

G414

Port

operations

trade

facilitation

851

G415

Indu

stry

lead

ingpo

sitio

n935

G416

Clea

ren

vironm

ental

performan

ceindica

tors

912

G417

Organ

izationan

dStructure

702

G418

Asset

sustaina

bility

751

G419

Upg

rade

andmainten

ance

offacilities

878


Page 10 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18








(1) ContainerPort

(2) Non-Container

Port



KPI group 1 846 988 869 2391

KPI group 2 817 982 915 2317

KPI group 3 883 512 754 14785 (12) (23)

KPI group 4 719 953 920 8637 (12) (13)

Note p lt 005


Page 11 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




of 18
















Page 13 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18





IPKlacitir

C

Gro

up 1

(30

KPI

s)

Pref

erab

leK

PI

Gro

up 3

(19

KPI

s)

Cri

tical

KPI

Gro

up 2

(23

KPI

s)

Pref

erab

leK

PI

Gro

up4

(19

KPI

s)


aspects

(2967) Economic

aspects

(2418) Environment

aspects




Page 12 of 18
















of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18
















Page 13 of 18






































of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18






































Page 14 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18











Instructions












113 ISO certificate


() No

114 PSHE-MS member

() Yes

() No

115 Type of port

() Container port





Page 15 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















Page 18 of 18


121 Position

() Top manager

() Middle manager


() Administrator

122 Responsibility

() port management



123 Education






Management



Levels of important


2 Water consumption


4 Waste discharge

5 Paper consumption

6 Cleanliness index

7 Dock litter

8 Barge waste









(Continued)


Page 16 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




of 18

















Page 18 of 18









Levels of important


2 Number of Voyage






8 Freight handling



Levels of important

1 2 3 4 5 6 7 8 9 10










1 2 3 4 5 6 7 8 9 10




Page 17 of 18

















of 18

















Page 18 of 18

Key performance indicators of sustainable port - EconStor

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