Hospitality - Samtouch

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Hospitality Copyright 2O21 Samtouch. All Rights Reserved. NorthWestBusinessMachines.CurateSt,GreatHarwood.BlackburnBB67DB.UnitedKingdom. Tel: O1254 881188 (Sales) Email: [email protected] Web: www.nwbm.co.uk Before buying online why not give us a call to arrange a no obligation demo. Francesca Allthird-partybrand,product,serviceandcompanynamescontainedinthismediaarethetrademarks,servicemarksandtradenamesoftheirrespectiveholders. Wedonotwarrantyorrecommendthesuitabilityofanythird-partyproductsillustrated. Now Available Customer APP + Order & Pay @ Table

Transcript of Hospitality - Samtouch

Hospitality

Copyright 2O21 Samtouch. All Rights Reserved.

North West Business Machines. Curate St, Great Harwood. Blackburn BB6 7DB . United Kingdom.Tel: O1254 881188 (Sales) Email: [email protected] Web: www.nwbm.co.uk

Before buying online why not give us a call toarrange a no obligation demo.

Francesca

All third-party brand, product, service and company names contained in this media are the trademarks, service marks and trade names of their respective holders.We do not warranty or recommend the suitability of any third-party products illustrated.

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“Samtouch POS offers a simpleuser interface increasing speed

and efficiency which instilscustomer confidence.”

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Samtouch SoftwareSamtouch our ‘on premise’ Point of Sale

software solution has been fully developedand painstaking tested alongside brandleading Point of Sale hardware to ensure1OO% compatibility, leading to reassuringhigh levels of reliability required in thehospitality industry.

Unlike other POS software solution provider’sSamtouch does not need a continual link to acloud server. It works independent of any externalsoftware and will operate seamlessly duringservice if connection to the internet is lost.

Our solution is simple to setup and a breezeto use and offers all the key features required forall sectors of the hospitality industry.

In addition to our ‘On Premise’ front endsolution, Samtouch Office our low cost SAAScloud based back office solution offers a highertier of management reporting as well as systemmanagement from a central point. SamtouchOffice works across any operating platform witha web browser application.

Whether you are managing one or manylocations, Samtouch Office provides you with theflexibility to view management reports at yourleisure. Highlight real-time trading information,monitor areas such as operator errors and refundswhich assists in reducing shrinkage or indeedadd/update product prices real time.

Recipe nesting, profitability reporting andstock inventory are all part of the rich features thatSamtouch Office offers. As an SAAS cloud solution,Samtouch Office is always up to date. No need forcostly & time consuming updates it is all part of thesystem solution.

>SAMTOUCH INTRODUCTION>SAMTOUCH INTRODUCTION

Samtouch | Introduction | Samtouch Software Samtouch | Introduction | Samtouch Software

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System IntegrationMoving to a new POS solution can be

a daunting experience taking up valuablemanagement and staff time. Buying yoursolution online with no ‘On the Ground’ helpcan lead to core installation and setup issuesthat can inevitably result in system failure.

Our team of system provider’s take awaythis pain ensuring the initial installation and setupis carried out professionally and is bespoke toyour business operation.

Full testing is carried out on premise ensuringcore networking and system infrastructure isconfigured specifically to your requirements

A new POS system can be stressful for staffmembers that’s why our training takes place inyour premises where staff members are morerelaxed in an environment they are familiar with.

Ongoing support is part of the whole packageoffered by Samtouch System Provider’s.

Why Samtouch?

• Robust and feature rich solution developed andsupported by POS businesses who know thehospitality industry.

• We offer an end to end solution from hardware tosoftware which ensures complete harmonisationon every aspect of your new POS solution.

• Complete on-site system installation, testing andtraining. Ensuring management and staff are 100%confident in system operation.

• On-going system support and ‘hand holding’ fromone of our qualified system providers.

• Nationwide coverage via our reseller network.

Whether you are looking for advice overthe telephone, remote access to your system ora site visit from our local System Providers youcan rest assured that on-going support is onlya telephone call away.

NationwideWe cover the whole of theUK via our reseller network.

CompatibilityTried, tested & fully compatible

with Sam4s Hardware.

ExperienceKnowledge of POS &Hospitality industry.

Cost EffectiveAn affordable solution witha quick return on investment.

Our solution is so easy to use, that staffmembers can be fully trained in less than 2Ominutes. Although the solution is one of themost feature rich POS solutions in the industry,providing awealth ofmanagement reports,its designed to reduce shrinkage.

The user interface is so easy to use new staffmembers can be up and running in no time at all.Our system delivers fast clerk lay-away or taboperation across multiple terminals as well as easy touse table management, split billing and fast tendering.

With lead thru operation prompting cookinginstruction, up selling or cross selling features you canrest assured that the operation is kept simple for theoperator but provides every opportunity to increaseaverage transaction value.

Ongoing systemmaintenance, including productchanges, menu changes or screen changes can becompleted either on the POS terminal or via ourcloud based solution Samtouch Office.

Monitoring stock shortage or identifying stafferror notification is only a small part of the cloudbased back office solution. With a wealth ofmanagement reports available at the touch of abutton, Samtouch Office offers an easy to use backoffice solution cutting downmundane tasks.

Simple to Use

Customer SatisfactionProfessional, quick & accurate service

leads to customer confidence.

Easy TrainingThe user interface is simple & intuitivemaking system operation simple.

Speeds Up OperationA well-designed system, speeds up

operation & reduces shrinkage and waste.

>SAMTOUCH INTRODUCTION>SAMTOUCH INTRODUCTION

Samtouch | Introduction | Samtouch Software Samtouch | Introduction | Samtouch Software

Key FeaturesHOSPITALITY

01924438238Robert Jones, 12a Owl Lane, Dewsbury,West Yorkshire, WF12 7RF.

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As part of a multi-POS operation, it isimportant that operator’s can move arounda system easily. With Samtouch any operatorcan start a Sale/Tab on one terminal and addto or finalise the sale on another terminalreducing bottle necks and speeding upservice.

Operators can quickly move a tab to a Table/-Check anywhere in the system ensuring notransactions are lost. Operator accountability iscrucial to the smooth running of your business.

Samtouch POS and Samtouch Office provide ahigh level of management reporting available foreach operator.

Whether you are reconciling each operatorindividually or tracking sales performance at eitherproduct level or category level, Samtouch provideseasily readable reports to analyse your operatorsperformance.

Samtouch Office also displays Windows stylenotifications on the dashboard if your operatorcarries out an operation that you want notificationson. For example: voids & refunds or any other areasthat may be susceptible to abuse.

Floating Operators & Tabs

Samtouch | Key Features | Floating Operators & Tabs

Unlimited OperatorsUnlimited operators canbe added to your point of

sale system.

Dallas Sign-OnDallas key operation

for speed of service andsecurity.

ReportingFull reconciliation

and sales reporting isavailable per operator.

Synchronise TransactionOperator sales are

synchronised throughoutthe system.

“Operators can quickly move a tab toa Table/Check anywhere in the system

ensuring no transactions are lost.”

>SAMTOUCH KEY FEATURES

To further enhance efficiency and increaseservice accuracy and adopt best practiceoperations within your establishment,Samtouch Software offers a range ofremote services.

Utilising tablet operation at the table, speedsup service and dramatically reduces wrong orders,enhancing customer experience. What’s more thesoftware operation on the tablet is an exactextension of the fixed terminal operation, sooperators don’t require further training to usethe table ordering solution.

Remote order printing to the bar prep areasand kitchen service areas again improve accuracy,speed up service again leading to a betterexperience for the customer.

For fast food operations, kitchen order monitorscan offer a more efficient and cost-effective solutionto kitchen order printers.

Used by many of the big fast food chains kitchenorder monitors display on going orders as well as asnap shot of the meals that need preparingreal-time.

Remote Services

Samtouch | Key Features | Remote Services

>SAMTOUCH KEY FEATURES

Accurate OrderProcessing

Lead through options to ensurethe right questions are beenasked during order taking.

Improved CustomerExperience

Faster order processing, lessmistakes in food delivery and

accurate billing.

Faster TableTurnaround

Orders instantly processedthrough to the kitchen for

faster food prep.

Best PractiseOperations

Designed for the hospitalityindustry to instil bestpractise operations.

“Utilising tablet operation at the table,speeds up service and dramaticallyreduces wrong orders, enhancing

customer experience.”

>SAMTOUCH KEY FEATURES

Samtouch | Key Features | Dynamic Screen Setup

Fast OperationOptimised for quick

performance on Microsoftlatest operating systems.

Quick & EasyProduct CreationAdding new products

is simple with Samtouch.

Vivid DefinitionUtilising the quality PCT touchscreenoffering high definition fast refresh

performance.

Best Practise InterfaceDesigned by people who know

the industry offering best practisesystem operations.

“With the Samtouch ‘Dynamic Screen’feature all you need to do is create the

product, assign it to a category.”

Adding new products or specials to a touchscreen system can be tedious. First creatingthe product information and then assigning itto the relevant screen.

We understand how time consuming this canbe so have ‘lightened the load’. With the Samtouch‘Dynamic Screen’ feature all you need to do iscreate the product, assign it to a category. i.e.Starters, Mains, Desserts etc. and Samtouch willdo the rest.

With menu rotation its’ easy to activateor deactivate product lines and again our dynamicscreen technology will update the screen ‘realtime’, instantly making the product saleable.

Our totally flexible widget location, multipledynamic screens can be implemented so forexample all food menus could be allocated toa section of the touchscreen and drinks couldbe allocated to a different section of the screen.

Dynamic Screen SetupFor multi-terminal sites it makes sense to

standardise the configuration throughout thebusiness. With terminals’ carrying out differentfunctions such as bar or front desk operation,It’s simple to tailor a terminal to it’s actual function.

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>SAMTOUCH KEY FEATURES >SAMTOUCH KEY FEATURES

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Customer LoyaltyIt’s just as important to retain customers

aswell as finding new ones. The combination ofSamtouch& Samtouch Officemakes it easy tomanage customer information and promoteyour business by offering loyalty points, pricelevel discounts for special clients or to offera cash less solution.

Loyalty cards can be issued to customers toearn points and redeem special offers ormembershipdiscount. Customers can even be offered a level ofcredit or cash top-up facility.

The combination of Samtouch front of house& Samtouch Office solution provides transparencyacross all terminals and locations throughout yourbusinesses. Customer information, loyalty pointsand cashless funds are updated instantly ensuringthe right information is available to you and yourcustomers real-time.

Capturing information about your customerspoints, card funds and purchase habits enables youto bespoke email campaigns based on real data.

Analyse IndividualSpend

Keep track of what yourcustomers are purchasing

and tailor your promotions toindividual groups of customers.

Increase Turnover& Profitability

Promote slow moving products orspecial bundles to the customerdatabase that continues to grow.Increasing turnover & profitability.

Global CustomerManagement

Centralise customer data,customers can visit any one ofyour establishments and their

data is up-to-date.

Increase CustomerRetention

Keep in contact withcustomer, offer specialdiscounts or promotions.

Samtouch | Key Features | PromotionsSamtouch | Key Features | Customer Loyalty

“Loyalty cards can be issued tocustomers to earn points and redeemspecial offers or membership discount.”

“Samtouch has the capacity to dealwith a wide range of promotional

algorithms.”

PromotionsA large part of the hospitality business

is about offering a range of promotions toentice customers.

The Samtouch solution facilitates definablepromotions and discounts that are easy setup eitherwithin Samtouch or on Samtouch Office. These widerange of promotion options allowsmanagement toeasily incentivise and influence customers spendingtrends.

Promotions can be activelymonitored,allowingmanagement to easily adapt promotionsformaximumbenefit. Whether you are looking toimplement a simple 3 for 2 deal or a range of complexpromotions, Samtouch has the capacity to deal witha wide range of promotional algorithms.

Unlimited number of promotions can be presetwithin Samtouch allowing you to keep promotionsup to date and exciting to the customers.

In addition, promotions can be scheduled topreset times of day i.e. ‘Happy Hour’, but can alsobe predefined to run for a period of time, i.e. ‘ThisMonths Specials.’

TimeActivated

Promotions can beactivated on differentdays or time of day.

Wide RangePromotional OptionsWe offer a wide range ofpromotional algorithmsbuilt into Samtouch.

IncentiviseCustomers

Promotions can influenceand incentivise customers

spending.

EasyImplementations

Promotions can sometimesbe quite complex but areeasily created in Samtouch.

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>SAMTOUCH KEY FEATURES >SAMTOUCH KEY FEATURES

Samtouch | Key Features | Food AllergensSamtouch | Key Features | Caller ID

Food AllergensAs a food business, youmust follow the

allergen information rules set in EU FoodInformation for Consumers Regulation (EU FIC).Thismeans that youmust:

Provide allergen information to the consumerfor both pre-packed and non-prepacked food ordrink handle andmanage food allergens adequately.

You need to tell your customers if any foodproducts you sell or provide contain any of themain14 allergens as an ingredient.

• Celery.• Cereals containing Gluten – includingWheat

(such as Spelt and Khorasan), Rye, Barley & Oats.• Crustaceans – such as Prawns, Crabs & Lobsters.• Eggs.• Fish.• Milk.• Molluscs – such as Mussels and Oysters.• Tree Nuts – including Almonds, Hazelnuts,

Walnuts, Brazil Nuts, Cashews, Pecans,Pistachios andMacadamia Nuts.

• Mustard.• Peanuts.• Sesame Seeds.• Soybeans.• Sulphur Dioxide and Sulphites (if they are at a

concentration ofmore than ten parts permillion).

Specifically for the takeaway businesses,Caller ID connects your Samtouch POS to yourphone system so the caller can be identifiedbefore you pick up the call.

Your customer details are brought up on thescreen for you to place the takeaway order and toconfirm ‘Delivery Address’ and ‘Contact Details’that have previously been entered into thesystem.

You can also track customers previous ordersand promote new products or increase orders byidentifying previous product sales.

Portray a professional and efficient businesswith accurate information at your finger tips.No more scribbling down customer orders, nomore wrong orders, no more wrong deliveries.Increase your customer loyalty.

Caller IDImprove your business profile and instill

customer confidence and retention by using theCaller ID feature built into Samtouch. All yourcompetitors have it so don’t get left behind!

Reduce DeliveryErrors

Work from existinginformation, so no wrongaddress information.

IncreaseSalesRevenue

Reduce shrinkage andspeed operation increasing

sales revenue.

Speed Up ServiceHave all the customer

information at your fingertips to simply take the order.

Boost CustomerRetention

Confidently answer thetelephone referring to the

customer directly.

“Your customer details are brought up onscreen for you to place the takeaway order.”

“Provide allergen information to theconsumer for both pre-packed and

non-prepacked food.”

Products ManagementEasily maintain product informationthrough Samtouch Back Office.

Paper RecordsNo more paper records

at the front desk.

Information QuicklyProvide customer with relevantproduct information quickly.

EU Food RegulationsAssists in meeting currentregulatory food guide lines.

>SAMTOUCH KEY FEATURES >SAMTOUCH KEY FEATURES

Samtouch | Key Features | Digital ReceiptsSamtouch | Key Features | Price Levels14 15

Price LevelsSamtouch offers up to 6 different price

levels per product. These can be used inmanydifferent scenarios fromHappyHour, CustomerLoyalty Price Levels, Trade Customers etc.

In addition, price levels can be scheduled tooperate on different days and/or different times ofthe day to work in conjunction with your promotion.

We know that providing customers with variedpromotional offers is a fundimental part of everydaybusiness, but sometime difficult to achieve on yourcurrent POS solution.

That’s why Samtouch has a full suite ofpromotional algorithms built in. Whether you areoffering discounts onmore than one product orcombination of products Samtouch software offersa complex range of promotional options.

Dealing withmultiple sizes as part of yourinventory process can be a headache too. Samtouch

deals with this most effectively by offeringmultiplesizes and prices per product.

Typically wine can be sold in 125ml, 175ml &25Omlmeasures so Samtouch allows you to factorin the relevant quantity to deduct stock accordingly.

Digital Receipts (E-Receipts)Enhance your customermarketing

database. Captcha customer email addressesat the point of sale terminal by offering to sendtheir receipt to a nominated email address.

Digital receipts are normally sent via EPOS,e-mail or an app. Unlike paper receipts, e-receiptsare used to reduce paper usage. These are used toinform the customer of promotions and discounts.

Another important purpose is to use the digitalreceipts as amarketing instrument. Another reasonfor the use of e-receipts is business intelligence.

Through the usage of these e-receipts,companies can track their customers easier interms of purchases, which supports the businessintelligence.

Through this companies can adaptmarketingcampaign towards the customers. The e-receipthelps to connect customers to their purchases.

PromotionsCreate Offers Like 2-4-1, HappyHour, Early Bird & Kids Eat Free.

Multi SizingMulti Sizes & Multi Prices

Per Product.

Price LevelsUp to 6 Different PriceLevels Per Product.

Scheduled DeliveryOperate Offers at DifferentTimes or Different Days.

MarketingAdapt and tailor marketingcampaigns based on yourcustomers spending habits.

Help Save PaperUnlike paper receipts, e-receiptsare used to reduce paper usage,

money and waste.

PromotionsUse e-receipts to inform yourcustomers of promotions and

discounts.

“Unlike paper receipts, e-receipts areused to reduce paper usage. Theseare used to inform the customer of

promotions and discounts.”“Samtouch software offers a complex

range of promotional options.”

Merchants can issue e-receipts using Samtouchor external services. Possible ways of distributing theemail receiptsmay be to send an e-mail or text viamobile network.

21/06/19Trans: 0621Cashier: FrancescaVAT:

GB 1234567891 x 175ml Pinot Gr ig io1 x Mussels1 x Penne Di Toni (without Pinenut)

3 x Chicken Burger2 x Grolsch (330ml)2 x Stella Artois (Half)3 x Red Bull4 x Coca Cola (Half)

1 5 : 3 9Sales: 1

£4 . 7 5£4 .95£3 .25

£ 1 2 . 9 0£3 .40

>SAMTOUCHMODULES

ModulesHOSPITALITY

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In conjunction with JDP Worldwide,Samtouch have developed an interface modulebetween its front-end EPoS solution and TheDrink Exchange.

The Drink Exchange turns a bar into a stockmarket for a night with a selection of food anddrinks prices changing every 5 minutes based uponwhat customers are buying – and ‘live’ tradingprices displayed on TV’s.

Generally run as a weekly event or as a happyhour tool, it’s great interactive fun for customerswhilst being a hugely effective sales driving tool(increasing sales on average by 4O%).

Easy Set-UpSetting up The Drink Exchange is an incredibly

easy process. We remotely install and configure theprogram on to the EPoS PC. No additional hardwareis required – just a compatible EPoS system and atleast one TV.

Drinks Promotions

Easy To InstallThe Exchange is compatible

with most EPoS systems and iscurrently up and running on

64 different systems.

Easy To UsePrices are automatically linkedwith the venues EPoS systemso the bar tender can takepayment for drinks as usual.

Drive Volume/MarginUsers can drive volume/marginas they wish by selecting theproducts and minimum andmaximum prices for each.

Avoid DowntimeSchedule market crashes tocoincide with quiet periods ortraditional exodus times that inturn create buzz and drive sales.

Samtouch | Modules | Drinks Promotions

MarketingThe Drink Exchange can be linked to a bar’s

Twitter feed… with ‘Insider Tips’ announced toall your followers minutes before ‘Market Crashes’occur!

Sales Boost‘Market Crashes’ can be scheduled for quiet times

or times of traditional exodus – extending customers’visits in the bar with something always happening.

Samtouch’s simple integration stops theneed for double entry of your sales to XeroAccounting. Our integration to Xero is suppliedas part of our Samtouch Office back officesolution at no extra cost. Pay your standardXero Accounting software charges and thereis no other added costs.

Xero accounting is one of the most popularsmall business accounting solutions, which isrecognised by the major accountancy companiesthroughout the UK.

Xero’s low monthly cost as well as its simple userinterface has made it one of the most popular cloudbased accounting solutions available on the markettoday.

Category sales are posted to your Xero nominalalong with receipt to allow you to reconcile toyour bank. Currently, integration doesn’t takeinto account stock or credit account transactions.

From bank reconciliation to VAT returns,Xero offers a fully encompassing small businessaccounting solution.

There is a wealth of online informationavailable to guide you through the start-up rightthrough to every day tasks.

Cloud Accounting

>SAMTOUCHMODULES

PayrollReduce manual data entryand increase compliance with

combined payroll and accounting.

Easy InvoicingCreate professional recurringinvoices and receive updates

when they’re opened.

Fast Bank ReconciliationYour latest banking, credit cardand PayPal transactions areimported and categorised.

InventoryInventory items speed up

invoicing while tracking salesand purchases. Stay on top.

Samtouch | Modules | Cloud Accounting

Easy InvoicingCreate professional recurringinvoices and receive updateswhen they’re opened.

Samtouch POS seamlessly integrates withMobo2Go to provide a complete online orderingsystem for take-away businesses. The Mobo2Goonline ordering platform is easily integratedinto your existing website and apps, orMobo2Go can build them for you.

Online takeaway meal ordering is rapidlybecoming a standard requirement for takeaways,restaurants and caterers, with millions of customersordering breakfasts, lunches and dinners onlineevery month.

Takeaway, delivery or eat in, Mobo2Go onlineordering provides a simple, convenient way to ordermeals from your PC, smartphone or tablet andavoids your customers having to stand in a queue.

Getting your business online opens up manymore sales and marketing opportunities for yourbusiness. With your menu online, existing customerswill have a great new convenient way to order and

new customers will soon find you through popularsearch engines like Yahoo, Google or Bing.

Putting your menu online reduces the costof printing and distribution menu cards, flyers etc.With O% commission on your orders, what couldbe a better way to grow your business.

Online Food Ordering

Multiple StoresMobo2Go is the solution builtto cope with the complexities

of multiple menu’s.

Customer DatabaseWith every order the system

builds you a database, giving youthe tools to send out promotions.

App &Website PackageMobo2Go give you ownbranded ordering website

and takeaway app.

Website & AppAll you need to do is add your‘Order Online’ button and link

it to your unique URL.

Samtouch | Modules | Online Food Ordering

>SAMTOUCHMODULES

IntegratesWith

Samtouch

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In conjunction with Mainstay Professional,Samtouch have developed an interface modulebetween its front-end EPoS solution andMainstay. Professional is an intuitiveend-to-end PMS software system.

Each hotel can select the modules suitedto their own establishment and requirements.Mainstay has built up an enviable reputation forits functionally rich software, reliability andflexibility at a competitive entry level price.

Mainstay has all the main features requiredfor any busy hospitality environment; Enquiries,Reservations, Billing, Conference, Sales Ledgerand Marketing and is configurable to each hotel.

Integration between Samtouch &Mainstay Professional

When a guest makes an order the room isselected from the POS terminal and the item thencharged on to the room bill in Mainstay.

Hotel Reservations

ReservationsColour coded room chartshelp to display reservation

statuses.

Billing & Sales LedgerFinancial reports including,revenue, daily summaryand a full audit trail..

Customer EnquiriesRecords all the customerdetails and any information

they have requested.

Sales & MarketingAssists any business with

special offers or promotionsthey may have.

Samtouch | Modules | Hotel Reservations

• Enquiries and Reservation Management.• Full Multi-Channel Management.• Sales Ledger and Billing.• Marketing and Guest Profiling.• Integrates with Sage, EPOS and Call Costing.• Conference Bookings.

>SAMTOUCHMODULES

In conjunction with Yoyo Wallet, Samtouchhave developed an interface module betweenits front-end EPoS solution and Yoyo Wallet.

With over 1.5 million users and more leadingretailers joining the Yoyo platform, integrating withYoyo is a no-brainer if you want to keep your POSsystem at the forefront of the latest tech.

Yoyo’s platform is already the market-leader butkeeps getting better and better with regular platformupgrades and new feature releases.

Integrate Mobile PaymentsYoyo integrates with EPoS systems like

Samtouch. Accepting mobile payments in yourworkflow can be faster than other methods.

Accept Mobile PaymentsWith a payment card in their Yoyo account,

customers are able to pay at retailers that acceptYoyo by displaying a secure and unique barcode.

Customer Loyalty

Automated MarketingBy using transactional data,you can target customersegments and behaviours.

Customer SegmentsUsing your data, you can

segment your customers basedon frequency of visits.

Paperless Loyalty CardsYour customers don’t needto carry around paper

loyalty cards.

Targeted OffersYour customers can receivetargeted and relevant offersstraight to their phone.

Samtouch | Modules | Customer Loyalty

EPoS IntegrationYoyo appears as a payment type and is triggered

manually or by scanning a payment/reward barcode,automatically adding any discounts.

Easy ReportingAccess and easily share a range of reports

from campaign performance and financialuplift, to wider product andfinancial analytics.

>SAMTOUCHMODULES

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IntegratesWith

Samtouch

directroomsales

IntegratesWith

Samtouch

Samtouch | Modules | Card Integration 23

>SAMTOUCHMODULES

Looking for a new EPOS system withintegrated credit card payments? Then,Samtouch has a number of credit card solutionsavailable to you, one of which you may alreadyhave a relationship with.

Fed up of the big banks? Want more for yourmoney? Look no further. We’re throwing out therule book, doing things differently and putting ourcustomers first. With integration with Paymentsense,eMerchantPay, Dojo, WorldPay, SagePay and Opayo weare able to offer either countertop EFT integration ormobile integrations with very competitive transactioncharge fees.

Our range of EFT terminals help you takemoneyon themove, around your premises or at the POS.In addition, our solutions allow you to take paymentonline, pay over the telephone and pay by link systemsto suite all your business needs. Some systems evenallow you to take top-upmobile phone paymentswhich you can provide as a service to you customer.

Card Integration (EFT) Sector

Strength In NumbersWhat do you get when you combine

the power of 7O,OOO small businesses?We use our size to negotiate with banks.

Ready For AnythingUK-based team are available 24/7.

They’re a friendly bunch whose missionis to make things easy for you.

Integrated PaymentsLets your card machine and till talk to eachother for simpler sales – and we’re the only

ones offering it at no additional cost.

With full PCI Compliance, our Card Paymentproviders will talk you through the “red tape” thatcomes with taking credit card payments. As part ofthe system installation and on-boarding process oursystem provider’s will ensure that you POS terminal inconfigured to work with you card payment terminal.

>SAMTOUCHMODULES

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Samtouch operators can now access thefunctionality of ResDiary from within theSamtouch EPoS Solution. With the two-waycommunication between Samtouch andResDiary, users can manage their bookings,walk-ins, and other important tableinformation seamlessly between thetwo systems.

Important customer information can be passedfrom ResDiary to Samtouch and Samtouch keepsResDiary informed about table status.

Email MarketingResDiary offers a free, inbuilt, email marketing

solution, meaning you can manage your customerdatabase, send emails, and track results, all throughyour normal ResDiary account.

Delivering you the tools to be fully GDPRcompliant, your database is updated whenevera customer opts in while making a reservation.

Online Table Booking

Cloud-Based SystemAccess your diary anytime,anywhere with the help of

Rediary’s cloud-based system.

Billing & Sales LedgerFlexible ways to secure your

revenue, process payments andreduce no-show customers.

Table ManagementResDiary’s simple grid and tableplan views let you easily see allyour bookings in one place.

Commission FreePay no booking commissionsfrom apps and sites, social

media and reserve with Google.

Samtouch | Modules | Online Table Booking

SMS MarketingSend SMS notifications directly to your

customers from your ResDiary system. You cansend marketing campaigns, reservation remindersand cancellations. SMSmarketing for restaurantsintegration is an optional extra.

Also Available:• www.avenista.com

Deputy helps you schedule the rightnumber of waiters, chefs etc to meet demand,deliver great service and keep costs down.That kind of advantage really pays off whenyou have competition on every corner.

Whether you’re a small UK business or amedium to large scale business, online employeescheduling software from Deputy will work for you.Easily manage multiple locations, department’sand roles in a single account.

Create new shift structures instantly, drag& drop existing rotas, build custom rota templates,or use auto scheduling to create optimised, legallycompliant rotas with a single click.

Publish and share staff rotas with ease.Notify employees about shift changes with theoption to request confirmation, or share withentire departments using email, SMS, or pushnotification.

Time & Attendance

Manage Fatigue & OvertimeAvoid employee fatigue by setting alimit on howmany hours an individual

can work per day or week.

Reduce Wage CostsAccurately cost staff against sales data andnever go over budget. Sync your employee’s

pay rate with your payroll provider.

Cover Leave & UnavailabilityDeputy’s smart leave management

system allows employees toindependently request time off.

The integration between Deputy and Samtouchprovides clock-in/clock-out and sales transactioninformation allowing Deputy to forecast and reporton crucial performance indicators about staff costagainst turnover.

Also Available• www.s4labour.co.uk

Samtouch | Modules | Time & Attendance

>SAMTOUCHMODULES

IntegratesWith

SamtouchIntegratesWith

Samtouch

>SAMTOUCH ADDITIONS

Samtouch | Additions | Samtouch Kitchen

Transform the way orders are handledin the kitchen using the latest technologyfrom Samtouch. When orders are taken frontof house, order tickets are transferred to atouch screen terminal located in eachpreparation area.

Each order is shown as an individual ticketwith information such as Table#, Guests, Time Taken,Collection Time. A summary of all the items thatneed to be prepared are consolidated on the screenso chef can see at a glance what needs to be prep’d.

No more lost tickets; digital tickets go a long wayto reducing litter in the kitchen as well as helping thehospitality environment and cutting costs in paperrolls too.

Just in case an order has been missed alert timescan be pre-set in the system to advise chef that anorder has not gone. All in all, Samtouch Kitchenoffers a range of features to speed up operation,

minimise wastage and reduce stress levels in thekitchen.

Samtouch Kitchen comes with dual Windows(additional cost) and Android operating systemsand will work on any Sam4s POS touch screen.

Samtouch Kitchen

Just In CaseAlert times can be pre-set inthe system to advise chef that

an order has not gone.

Unpinned Orders‘Unpin’ orders once the orderis prepared and ready forcollection or delivery.

Consolidated ListA comprehensive list of all theorders recieved but yet to be

prepared.

Pinned OrdersSee the status of currentorders being prepared

whilst ‘pinned’.

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AdditionsRETAILHOSPITALITY

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>SAMTOUCH ADDITIONS

Samtouch | Additions | Samtouch OrderPadWith EFT

>SAMTOUCH ADDITIONS

Samtouch | Additions | Samtouch OrderPad

Designed specifically for the busy restaurantenvironment, Samtouch OrderPad increasesorder processing times by at least 35% butmore importantly improves order accuracyleading to a better all-round customerexperience.

Samtouch OrderPad allows waiting staff toprocess customer orders at the table andautomatically update your Samtouch POS systemwhich then processes the order through to thefood and drink preparation stations.

Nobody Likes WaitingHowmany customers have you had to turn

away because they don’t like waiting or queuing?You want to seat as many customers as possiblein one service.

Faster TurnoverWith Samtouch OrderPad, you can quickly and

accurately take orders direct at the table, process

Samtouch OrderPad Samtouch OrderPad With Card Payment

Nobody Likes WaitingYou want to seat as many

customers as possible in oneservice. Less mistakes, more profit!

Faster Table ServicePrint receipts at the customerstable using Bixolon’s wireless

mobile printers.

Customer ExperienceSamtouch Orderpad increasesorder processing times by

at least 35%.

Keeps Everybody HappyWaiter’s are not having to

waste valuable time returningto the POS terminals.

the order though to the kitchen. Less mistakes,faster table turnover, more profit!

Keeps Everybody HappyWaiter’s are not having to waste valuable time

returning to the POS terminals to input order’sfrom a check pad which leadsto inaccuracies. The customer’sorder is more accurate andthe table service is quickerwhich assists with quickertable turnover.

Samtouch software in conjunction witheMerchantPay EFT offer an all-in-one POS solutionfeaturing Samtouch OrderPad (downloadable onGoogle Play) with built-in EFT and receipt printingwith the Pax A920 EFT unit.

Samtouch OrderPad was developed to providerestauranteur with a leading technology device thatcould not only take orders at the table or alfresco, but toprovide a safe and efficient environment to takepayment.

eMerchantPay Pax A920 Features:• 5-inch HD Touchscreen.• Built-in Thermal Printer• WiFi connectivity.• Optional 3G/4G Data Sim For Mobile Payments.• Point-to-point Encryption.• Simple PCI cCompliance• Fast Money transfer.• Competative Rates• Low Gateway Fees.• Remote Updates.

OrderPad Features:• Combined Order At Table With Pay At Table.• Built-in Receipt Printer.• Fast Operation.• Enquire Of Allergy Information.• Print Orders Direct To Kitchen.• Table Status Function “Ready For Mains.”

Latest TechnologyThe Pax A920 EFT terminal isthe latest technology device forcard payments.

Transaction PaymentsFast transfer into yourdesignated account.

Current RatesConnect with the best rates andgateway fees from eMerchantPay

Safety FirstSafely take orders andpayment either at the tableor alfresco.

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Directory ListingAs an OrderMe user your business will belistedin our venue directory. When customerssearch within your area your business listingwill be displayed giving you every opportunityto gain new customers. Customer’s are able tolist your venue as a favourite, so they can findit easily next time they are placing an order.

Order FulfilmentFor take-away and delivery orders you can configurethe number of orders that can be procured within aspecified time. For example; you could configure thesystem to handle 20 take-away orders per time rangeand in addition handle only 4 delivery orders within thesame time range.

Venue OptionsOrderMe is supplied with all venue saleschannels as standard. Whether you arelooking for Order @ Table, take-away ordelivery channels they are inclusive as part ofyour system. Each channel can be enabled ordisabled as required.Price LevelsOrder @ Table service inevitably is pricedhigher than take away and delivery prices.Samtouch POS & OrderMe can be configuredwith up to six price levels per product andeach sales channel can be preset with one ofthese price levels.

Product MenuSome products may only be offered for sale on certainsales channels (i.e Order @ Table). OrderMe providesyou with the flexibility to include or exclude itemsfrom different channels or include items in multipleproduct groups. (I.e Starters and main course)

Product ProductionIndividual item fulfilment time is great where you arelimited to the number of items you can prepare in aset time. For example: Your pizza oven capacity onlyallows you to prepare 15 pizzas per hour. Once capacityis reached any orders including pizza’s will move ontothe next available time slot.Advanced OrderingCustomers can book take-away & delivery orders daysin advance depending on how you have configuredyour system. OrderMe will monitor the orders that arepending and depatchs them to Samtouch forprocessing as required. This advanced feature ensuresyou dont have to keep a manual list of orders requiredin the future.

Food AllegensEach product can be assigned with one ofthe 14 allergens. This will be indicated onthe product information screen. Note: If aningredient is assigned an allergen this willbe populated through to the productinformation.

>SAMTOUCH ADDITIONS

Samtouch | Additions | Samtouch OrderMe

>SAMTOUCH ADDITIONS

Samtouch | Additions | Samtouch OrderMe

Samtouch OrderMe is a professional customers“own device” ordering app.Designed for the busy restaurant, bar or fast foodenvironment, Samtouch OrderMe provides a safeand efficient solution for customers to place foodorders on their own Android or IOS mobile device,either on premise or remotely.

As the hospitality industry continues to evolve duringthe current challenges, Samtouch Point of Sale solutionsevolve to meet increased demands & flexibilty requiredof the industry. Whether your core business is tableservice looking to incorporate a take away service or afast food business wishing to extend out to deliveringmeals to customers. The Samtouch portfolio of hardwareand software has all the tools built-in to enable you

service your customers in the most safe, efficient andcost effective way.

With Samtouch OrderMe all orders are automaticallyprocessed through your Samtouch Point of Sale systemalong with your traditional sales channel, saving time andreducing manual entry errors. In addition, if your systemhas kitchen order printers or kitchen video system allorders from OrderMe will be sent through the kitchenprep area automatically. Samtouch POS & Orderme is a

full turnkey solution which handles all your saleschannels effectively.

Unlikely other stand-alone food apps available on themarket there are no commission charges.

ORDERME

Samtouch OrderMe App

Take-AwayCustomers can place

orders and select the timefor collection at their

convenience

DeliveryProvide customers with a

platform to place orders andselect a delivery slot thatmeets with you production

space

Customer ExperienceSamtouch OrderMe increasesorder processing times by

at least 35%.

Order & Pay @ TableCustomers can place ordersat their own pace and at thesame time reduce staffing

levels.

30 31

Samtouch | Modules | Easy Tip 33

>SAMTOUCHMODULES

EasyTip is a system that allows customers to tipstaff directly, cutting out the middleman to ensureworkers get the full gratuity instantly and withoutunfair deductions.The process is fast and easy to use. It’s transparent for allparties, with incredibly low costs, minimises red tape andalso gives users the opportunity to leave feedback.As fewer consumers carry cash these days, and withnew regulations regarding restaurant tips and servicecharges on the horizon, direct cashless tipping is thefuture, and EasyTip offers the ideal solution.

What are the benefits of EasyTip for employees?Full control of your tips and absolute transparency.Depending on how your system is set up, you can eitherreceive your tips instantly straight into your bankaccount; weekly or monthly, without having to handlecash.If the tipper elects to pay the transaction costs, then youwill receive 100% of your tip without deduction. You canmonitor your tips, create a personalised page with yoursavings goals, receive feedback and stay on top of yourtax obligations.

Easy Tip

How it works?• Point your smart phone at the QR code on the receipt• Choose howmuch you want to tip and leave rating• Your tip is sent direct to the venue

Formore information:www.easytip.net

What are the benefits of EasyTip for businesses?EasyTip offers a range of benefits to businesses at zero cost:Give staff a fair and transparent mechanism to receive tipsReceive feedback and public reviews about your business atexceptional conversion rates• Monitor staff performance• Cut down on bureaucracy, reduce administrative costs• Simplify your tip sharing system, free upmanagement

time• Avoid having to pay National Insurance Contributions

on service charges or tips• Restaurants will be ideally placed and prepared for the

new regulations on tips

POS

Our ‘NextGeneration’POSTerminals

WITH THERMAL PRINTER

Sam4s taking POS to the next level with outstandingstyling, quality and performance

WITH

1 175ML PINOT GRIGIO £4.75

1 MUSSELS £4.95

1 PENNE DI TONI (WITHOUT PINENUT) £1.25

Francesa

1 PENNE DI TONI (WITHOUT PINENUT) £1.25

Total £12.95

REGISTERRECEIPT OFF

PRICE SHIFT 1Size 1

A D V E R T I S E M E N T

Samtouch | Additions | Samtouch SamView

>SAMTOUCH ADDITIONS

34 35

Samtouch SamView

Easy To UseThe SamView App is easy

to use with read only access toyour back-office system.

Real-Time InfoSamView App provides

real time sales informationabout your business 24/7.

Cross Platform OSSamView is Android or iOScompatible covering themajority of mobile phones.

Secure ConnectionRead Only secure connectionto your cloud back officeensure your data is safe.

The SamView reporting app is an easyway for independent restaurateurs to viewreports on the go.

With our user-friendly platform, you will beable to take time off from your business yet easilycheck sales, employee performance andmore fromyour Android/Apple phone.

With its seamless integration into your cloudbased Samtouch Back-Office system, SamViewprovides up to theminute information from eachof your business locations or consolidated of allyour locations.

List of Reports Available:

• Financial Totals - Gross Sales, PaymentTypes, Sale Adjustments. i.e Refunds, Covers etc.

• Time Periods - Turnover By Time Periods.• Product Groups - Quantity & Turnover By

Categories.

• Best Product - Sales By Quantity Sold.• Favourite Products - Sales By Your

Tracked Products.• Location - Breakdown Of Sales Per Location.

Not only can you report on the current sales,but also by the following date ranges:

Today, Yesterday, ThisWeek, Last Week, This Month,Last Month, Year To Date,Last Year.

Key FeaturesCLOUD OFFICE

36

>SAMTOUCH OFFICE KEY FEATURES

37

Cloud TechnologyNomore costly software updates the utilisation

of cloud technologiesmeans your system is alwaysup to date and features are added at no extra costto you.

Samtouch Office our SAAS solution provideshospitality businesseswith the flexibilityrequired in a demanding industry.

The continued growth in internet &mobiletechnologiesmeans that you can access your dataanytime, any-place anywhere allowing you to runyour business wherever an internet connection isavailable.

Samtouch Office and cloud technology is theperfect partner to a growing business allowing youto act on data instantly.

Whether it be stock inventory, detectingshrinkage through void or refund notifications or fastmenu and price updates. Samtouch Office providesthemanagement tools to keep you ahead of the game.

By adopting cloud technologies your back-officesolution is up to date as soon as a release becomesavailable.

Samtouch Office | Key Features | Remote Management

Remote Management

System UpdatesAll new features and

enhancements are addedto your system automatically.

Works With Any O/SSamtouch Office will operateon either Windows, Android or

Mac operating systems.

Secure ConnectionHosted on Microsoft Azure whoprovide the highest level of

security, ensuring your data is safe.

Low Running CostsNo need for expensive PChardware, just a low-cost

monthly charge.

You can access your entire back officesystem securely on any device with a webbrowser anywhere in the world. Whetherkeeping an eye on turn-over, updating menu’sor prices, checking inventory levels or runningsales reports.

The Samtouch Office portal allows you theflexibility to check on business performance whilstyou are away from the premises.

Samtouch Office our cloud based back officeSAAS solution is supplied at a low monthly costsolution, reducing your initial outlay for your system.

There are no expensive hardware costs as yourexisting PC or tablet can be used to process yourinformation. As new updates come on stream yourplatform will be automatically updated, so yoursystem is always up to date with new features andenhancements.

You can rest assured that your data is safe aswe host all solutions on Microsoft Azure. With over3,5OO cyber-attack experts working 24/7, 365 daysa year, the highest level of security is ensured.

>SAMTOUCH OFFICE KEY FEATURES

“Samtouch Office and cloud technologyis the perfect partner to a growingbusiness allowing you to act on data

instantly.”

No Down TimeDetect shrinkage through voidor refund notifications plus fast

menu and price updates.

Latest VersionThe utilisation of cloudtechnologies means yoursystem is always up to date.

Instantly UpdatedAccess your data anytime,

any-place anywhere allowingyou to run your business.

Management ToolsSamtouch Office provides themanagement tools to keep you

ahead of the game.

“The Samtouch Office portal allows you theflexibility to check on business performancewhilst you are away from the premises.”

Samtouch Office | Key Features | Cloud Technology

38 39

>SAMTOUCH OFFICE KEY FEATURES>SAMTOUCH OFFICE KEY FEATURES

Samtouch Office | Key Features | Employee ManagementSamtouch Office | Key Features | Inventory Stock Control

Inventory Stock ControlTake control of your stock via Samtouch

Office. Full or partial stock counts can be carriedout instantlywith stock variances highlightedquickly, backed upwith intelligent reporting.

If you are controlling ingredients, barrels, winebottles, Samtouch Office automatically controlsdifferent sales units or recipe nesting and explodesinventory into its component parts.

The recipe & sizes features allow you to analyseindividualmeals based on ingredient costings andindicate a sell price based on yourmargin.

As ingredient prices increase intelligent reportinghighlights your shrinkingmargin providing youwiththe tools tomanage prices accurately.

Automatic dash board alerts signal low stocklevels for you to act on ensuring you never run out ofstock on key ingredients.

Supplier order reports can be run instantly andprovide recommended order levels based on currentstock and product trends.

Dashboard AlertsSignal low stock levels for youto act on ensuring you never runout of stock on key ingredients.

Multi-Location BusinessesAnalysis stock inventory acrossthe group and move stock as

necessary.

Recipe & SizesAnalyse individual meals

based on ingredient costingsand indicate a sell price.

Intelligent ReportingHighlights your shrinking marginproviding you with the tools tomanage prices accurately.

“The recipe & sizes features allow youto analyse individual meals based oningredient costings and indicate a sell

price based on your margin.”

Employee ManagementCutting down shrinkage, misuse and

errors is a simple way to increase profitabilityand improve customer retention.

Samtouch Office provides a range ofnotifications to highlight voids and refunds or anyother area’s that may be susceptible to abuse.

Monitor staff sales performance againstincreases profitability. Intelligent reportingprovides average spend per operator, tracks salesperformance i.e. monitor starter or dessert sales.

Identify employees who may need furthersales training in promoting specific range ofproducts or require further POS training to reduceoperational errors.

Keeping track of staff working hours can betime consuming. Samtouch Office offers a simple

but effective time and attendance features thattracks staff working hours and provides easy toread reports.

“Intelligent reporting provides average spendper operator, tracks sales performancei.e. monitor starter or dessert sales.”

Time & AttendanceKeep a check on

hours worked by allstaff members.

Reduce ShrinkageAccurate pricing, monitoringover rings and refundscan reduce shrinkage.

Customer BillsBuild customer confidence

with easily readablecustomer receipts.

Highlight EmployeeTraining Needs

Looking at sales trends acrossoperators can highlight training needs.

40 41

>SAMTOUCH OFFICE KEY FEATURES>SAMTOUCH OFFICE KEY FEATURES

Samtouch Office | Key Features | Security & RecoverySamtouch Office | Key Features | Sales Reporting

Sales ReportingThe combination of Samtouch& Samtouch

Office offers awealth of sales reports which areconstantly been updated real-time, ensuringthat any report you take is “bang up to date”.

Whether you are looking at Financial salesinformation, Staff Performance, Stock Valuations orProfit reports the Samtouch suite provides youwiththemanagement tools tomake fast decisions aboutyour business performance.

Formulti-site businesses your Samtouch Officesuite is the hub to business performance indicators.Whether you are looking at a bird’s eye view of allyour businesses or drilling into a specific business orindeed an individual POS terminal.

Sales AlertsSales alerts are an intrinsic part of system

alerts built into Samtouch Office. With real-timemonitoring of refunds, voids you can keep ahead ofstaff operations as they happen, helping to reduceshrinkage within your business.

End Of Day ReportingEnd of day reporting couldn’t be simpler either

instigated at the POS terminal or via Samtouch Office.Again, reports can be taken on individual terminal orconsolidated terminals at POS level.

“With real-time monitoring of refunds,voids you can keep ahead of staff

operations as they happen, helping toeduce shrinkage within your business.”

Always Up To DateYour POS is always up todate with Samtouch Back

Office.

Range ReportsSelect a range of reportingdates, Today, Yesterday,

Month, YTD or report range.

Terminal ReportsDrill into actual terminalinformation across yourmultiple branches.

Location ReportsDrill into individuallocations, profitabilityper location etc.

Security & RecoverySamtouch Office our ‘software as a service’

back office solution is hosted on one of themostsecure infrastructuresworldwide. Security isintegrated into every aspect ofMicrosoft Azure.

This powerful combination helps protect yourapplications and data, support your compliance efforts,and provide cost-effective security for organizationsof all sizes.

As part of Samtouch Officewe ‘snapshot’ a copyof your local POS solution. In the event of hardwarefailure we are able to restore the POS terminal to itslast known restore point for quick system recovery.

This service is provided as a fail-safe systemrecovery for our support team and is not a substitutefor your own backup processes.

• Security – Hosted on one of themost securenetworks worldwide.

• Restore Point -We snapshot a copy of yourPOS system for backup recovery.

• Performance – Azure is a scalable solution thatautomatically increases resources as required.

• Updates – System updates are addedseamlessly without any intervention from theuser.

Scaleable SolutionMicrosoft Azure is a scalablesolution that automatically

increases resources as required.

Latest VersionThe utilisation of cloud

technologiesmeans yoursystem is always up to date.

Microsoft AzureAzure offers you unique

security advantages derivedfrom global security intelligence.

Business SnapshotIn the event of hardware failure weare able to restore the POS terminalto its last known restore point.

In the event of hardware failure we areable to restore the POS terminal to itslast known restore point for quick

system recovery.

42

>SAMTOUCH OFFICE KEY FEATURES

Samtouch Office | Key Features | Product Management

ScheduleAutomatically scheduleproduct price changes

and updates.

MaintenanceProduct maintenance andprice updates updated

seamlessly.

Easy AccessProduct information allunder one easy to read

screen layout.

Product InfoComprehensive productinformation to meet

hospitality requirements.

Product ManagementIn the hospitality industrywe have found

that there are awide range of requirementsfrom the EPOS solution in relation to productmanagement.

Whether you are creating recipes, productmodifiers or promotions your system has to workwith you and offer an easy interface to execute therequired features.

With Samtouch and our back-office solutionSamtouch Office productmaintenance couldn’t besimpler. The information we hold about each productis comprehensive, however we havemanaged torepresent this on one easy to read product screen.

Whether your business operates a range ofprice levels, product sizes, loyalty points or a rangeof kitchen order printer’s the productmaintenancescreen is simple to follow and update.

Whenever a product is updated it is seamlesslyposted around the network so instantly your products

are updated. Alternatively, you can schedule updatesthat will take place automatically.

Maybe you have a special event or price updatepending, leave Samtouch Office to update yoursystem automatically.

“Samtouch and our back-office solutionSamtouch Office product maintenance

couldn’t be simpler.”

HardwareVARIOUS

43

Francesca

44 45

>SAMTOUCH HARDWARE>SAMTOUCH HARDWARE

Samtouch | Hardware | Tablets & EFTSamtouch | Hardware | Touch Screens & Tablets

Samtouch & Samtouch Office solutions are fully compatible with the following products:

Titan S36O Touch Forza TouchWith its spill proof multi-touch

bezelless display, ergonomic designand innovative base, the Sam4s TitanS36O is one of the most stylish andaesthetically pleasing point of saleterminals in its class.

From the POS industries mostpopular 4th generation Celeron J19OOprocessor up to the 7th generationIntel i5 processor and incorporating4GB of RAM and the latest 64GB SSDdrive as standard.

HM388 8” Tablet POS (BT & Wi-Fi)The HM388 8 inch wide screen display is designed

with projected capacitive (PCAP) touch technologythat helps to extend the operating life and allowmulti touch gesture control. Rugged case available.

The HM618 rugged tablet is operational direct fromthe secure docking station or instantly mobile fororder taking, product creation, stock maintenanceor queue busting.

HM618 1O” Tablet POS (BT & Wi-Fi)

SPT-4856 TouchThe Sam4s SPT-4856 vibrant

and precise 15” projective capacitivemulti-touch display is extremelydurable in most environmentsincluding withstanding watercontact, dust and grease.

SAMTOUCH ALSO INTEGRATES WITH THESE PROVIDERS:-

FEATURES OF THE PAX EMERCHANTPAY RANGELow Rates*Cost effective transaction chargesand gateway fees

PaymentsPayment made direct to yourpreferred bank

On-line PortalView your transaction via theonline customer portal

PAX A80 EFT TerminalCounter Top EFT Terminal

PAX A920 with OrderPad

PAX A80 Features:• Counter Top.• Android 6.• Cortex A53 processor.• 4-inch HD Touchscreen.• Physical keyboard for ease of use• Ethernet connection• Optional 3G/4G connectivity

PAX A920 Features:• 5-inch HD Touchscreen.• Built-in Thermal Printer• WiFi connectivity.• Optional 3G/4G Data Sim For Mobile Payments.• Point-to-point Encryption.• Simple PCI Compliance• Fast Money transfer.• Remote Updates

Wireless Ordering System with Built-In EFT

Everything you needto start acceptingpayments

Everything you needto start acceptingpayments

CaseAvailableNow

Up To18 InchScreen

>SAMTOUCH HARDWARE>SAMTOUCH HARDWARE

Samtouch | Hardware | PeripheralsSamtouch | Hardware | Tablets & Kitchen Video46 47

Clerk Sign OnsDallas Readers & MSRReaders for Sam4sTouch Screens.

*Windows1OIoT is an additional cost.

Rear CustomerDisplays2-Line VFD, 9” & 15” LCD RearCustomer Displays.

Cash DrawerEC-465 Lockable CashDrawer, 12/24V (8 Coin& 4 Note Compartment).

Loyalty CardsIncrease Transaction Speedwith Multiple OperatorSign-Ons.

Till RollsThermal Receipt Till Rolls(3”) & Thermal Label Rolls(2” & 4”).

Thermal PrintersGiant 1OO (3”) & GCube 1OO (3”)Receipt Printers.

Thermal Label PrintersSLP-DX22O (2”) & SLP-DX42O (4”)Thermal Label Printers.

Use Rear Customer Displays forFood & Drink Promotions.

Dot Matrix PrinterSRP-275 (3”) KitchenReceipt Printer.

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LOYALTYCARD

• 22” PCAP Touchscreen Display.• Intel® Atom™ (Quad-Core) X5-Z835OProcessor (2M Cache up to 1.92 GHz).

• 64Gb eMMC Storage.• Dual Operating SystemWindows/Android.• Resolution 192O x 1O8O.• LAN 1O/1OO/1OOO Ethernet.• Built-In Wi-fi 8O2.11B/G/N.• Dimensions (H) 39O x (W) 59Omm

22” PCAP Touch Screen Panel[192O x 1O8O]

DUALOPERATINGSYSTEM

ĖËÊĚĔÉE∆ĐĎDĔĊ

Transform the way orders are handled in thekitchen using the latest technology.

EA5O2 Rugged Handheld ComputerWith a slim form factor and a small price tag, the EA5O2 mobile computeris a rugged work mate for everyday scanning because of its light, ergonomicdesign and dual scan buttons for comfortable, speedy scanning.

Main Features:• Slim Smartphone Design.• All-In-One Box with USBCradle and Power Supply.

• Android 7.1 Operating System.• 1.4Ghz Quad-Core Processor.• 5” HD Capacitive Screen.• Dual Sim Slot.• IP67 Rated (Liquid Ingress).• Rugged Gorilla Glass 3 Screen.• 5 Foot Drop Rating• 76(W) x 158(H) x 11.5(D)mm.

11

22 InchTouchScreen

At roughly the size of a newsmartphone, the EA5O2’s sleekdesign fits easily in your pocket orhand and is rugged enough for thetoughest tasks.

With a built-in NFC reader and writer,3G/4G LTE, dual band antenna, GPS,and Wi-Fi, the EA5O2 keeps youconnected wherever you are.

Use the Unitech EA5O2 HandheldComputer with:

NewSam4sModel

IncludesProtective

Case