Future IT - Cisco Live

Guillermo Diaz, Jr., SVP & CIOSession ID

Future IT

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

What’s your biggest challenge in one word?

pollev.com/***

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 4

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public#CiscoLiveLA

Always remember where you came from



Reduce complexity

Shrinking budgets

InnovationEfficiency

Digital transformation

Growth and newrevenue streams

Security /threat protection

Building teams and talent

6


Change will happen


Modernize

Drive business

transformation

Accelerate innovation

Cultivate best people and teams

Fundamental themes for


FuturizeIT


ModernizeFuturize

IT

Drive business

transformation






Believe IT can support business

transformation initiatives

10

Believe IT can support business

transformation initiatives

Leadership, Business expertise

Architect, Design, Configure

Critical thinking, Communication

Applying technology to meet business outcomes


© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 11

Proactive, competitive, innovative Recruiting, branding, development

Transform myself and my team Engaged, challenged, inclusive


Drive business

transformation




Futurize IT



Employee ExperienceSecure digital experience

Adaptive Lifecycle Management

Business model shifts-services, software

Commercial Acceleration

Digitize product and software offers

Customer 360End-to-end

customer experienceFuturize IT

Customer

Network MulticloudSecurity









customer experience

Futurize IT




Futurize IT



Employee experience

Secure digital experiences



Commercial acceleration



customer experience

Modernize IT


Employee Experience

Secure digital experience


Employee experience

Secure digital experiences



Commercial acceleration



customer experience

Modernize IT


Employee Experience



Futurize IT


CEC, eStore

Identity

Employee Experience




customer experience

Futurize IT









customer experienceFuturize IT

Customer 360End-to-end customer experience

Identity









customer experience

Futurize IT




Blueprints

Security Policy

ITSM Visual Operations Visualization

Event Correlation Historical Data Lake

Infrastructure Monitoring

Behavior Anomaly Detection Network Assurance Policy Compliance

and Enforcement App Performance

Monitoring

Cloud Management Platform

Applications

SD-DCNSD-Access SD-WAN

Public Cloud AMullti Cloud Routing

Public Cloud B

Virtual Machines/Containers

Private Cloud




Blueprints

Security Policy

ITSM Visual Operations Visualization

Event Correlation Historical Data Lake

Infrastructure Monitoring

Behavior Anomaly Detection Network Assurance Policy Compliance

and Enforcement App Performance

Monitoring

Cloud Management Platform

Applications

SD-DCNSD-Access SD-WAN

Public Cloud AMullti Cloud Routing

Public Cloud B

Virtual Machines/Containers

Private Cloud


CEC, eStore


Drive business

transformation

Attract and retain the best talent

Futurize ITAccelerate innovation



Accelerate the Secure Digital

Business

Extend the Cloud (Agile)

Everything as a Service


Architect Build Deliver Operate Improve

Value Streams

27

Innovation

Speed

Security

Outcomes

Design Thinking, Lean Startup, CD/CI, DevSecOps

Scaled Agile Framework (SAFe), CD/CI, DevSecOps

Identity, Compliance, Risk, DevSecOps

Business Vision and Strategy

LeversFoundation IT Service ManagementCultureSecurity Operational ExcellencePeople

API’sAutomation CloudAnalytics Experience

IT Priorities



Accelerate innovationFuturize IT

Drive business

transformation







Digitize product and software offersDrive business

transformation



Innovation

Improvement





Process

Technology

Culture


Improvement

Innovation

Employee ExperienceSecure digitalexperiences





Customer360

End-to-end customer experience

Process

Technology

Culture

Productivity Customer Success


Improvement

Innovation

Employee ExperienceSecure digitalexperiences





Customer360

End-to-end customer experience

Process

Technology

Culture

Productivity Customer Success

C U S T O M E R Z E R O


“The illiterate of the 21st century

— Alvin Toffler

Continuous Learning


The bridge for the world

Thank you

Future IT - Cisco Live

Documents

Transcript of Future IT - Cisco Live