From -26.02.2018 - IRCTC.com

IRCTC

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD.

Request for Financial Bid,

To Award Work Contract For Providine Backend S-qf"v.ices (On-board & Off-board) for 'Om Anusrah Yatra' FTR Special Train Ex. Allahabad to Lucknow Jn.

From -26.02.2018 To- 01.03.2018

Last Date and Time of SubmissionDate and Time of Opening of Bids

Content Pg. No.

Instructions 2

Services Required (Scope Of Work) 03-05

Terms & Conditions for providing BackendServices (On-hnnrd & Off-hoard) 06-08

ANNEXURE -A (Day wise Menu) 09-11

ANNEXURE - B (Day wise itinerary) 12-13

ANNEXURE - C (Transportation Plan) L4-t5

ANNEXURE - D (Financial Bid) 16

Address: Chief Regional ManagerIndian Railway Catering and Tourism Corporation Ltd.Regional Office, Lucknow2od Floorr "P ary atan Bhavantt,C-l3,Vipin Khand,Gomti Nagar,Lucknow. Uttar Pradesh -226010.Ph.0522 2305522 | 4 4, 40 423 62Fax0522 2305533

: 29.01.2018 at 15:00 hoursz 29.01.2018 at 15:30 hours

Page I of16

INSTRUCTIONS

Bid document is for providing Backend Services (On Board & Off Board) for 'Om Anugrah Yatra' FTR

hansportation service starting from 26.02.2018. The Bid can be submitted by Empanelled IRCTC Service

Providers for Tourist Trains only. .

This bid document contains total 16 Pages including Financial Bid (Annexure 'D').

Bids submitted by non- empanelled firm shall be summariliy rejected without assigning any reason thereof.

Contract for providing Backend Services (On Board & Off Board) at for 'Om Anugrah Yatra' FTR Special

Train Ex. Allahabad to Lucknow Jn. will be awarded to the party quoting lowest charges to IRCTC in thegiven format (Financial Bid at Annexure 'D').

The envelope containing quotation should be subscribed as Bid for providing Backend Services (On Board& Off Board) for'Om Anugrah Yatra' FTR Special Train Ex. Allahabad to Lucknow Jn. from 27.02.2018to 01 .03.201 8 with transportation service starting from 26.02.-201 8.

', iir:

In case if the public holiday is declared on the last submission date/opening date of tender, the nextworking day at same time will be opted as submissiorVopening day and time.

You are also advised to participate in Pre bid meeting scheduled on 18.01.2018 at 1500 Hrs. to cleardoubt if any.

Pase 2 of 16

Scope of Work

IRCTC, Regional Offrce, Lucknow is going to provide Backend Services to the devotees of "Sri Sri RaviShankar" in "Om Anugrah Yatra" FTR special Train program starting from Allahabad on 26.02.2018and ending at Lucknow on 01.03.2018. The Backend Services @oth Off-Board & On-Board) willinclude:- Transportation Serryices, Catering Services, House keeping Services, PA System etc. Theestimated work cost. of said work is approximately Rs.60,40,000/-. The details of Scope of Work forproviding these seruices is mentioned as below:-

A) CATERTNG SERVTCES

Catering Services ( On Board & Off-Board) has to be provided to the devotees travelling in AC Class Only(lst AC, 2nd AC, 3rd AC, & AC Chair Car). The total number of pax willbe 900 (Approximately). The

Menu of divine meals along with all the necessary information is attached with this tender document as

Annexure-A. Attention and care must be taken for preparation, storing,. packagiiip,,and serving of all fooditems in hygeinic condition. The Terms & Conditions for providing

-$jgeinic Catering Services & Divinemeals is mentioned as below:-

2. Other General Terms & Conditions.

i)iD

iii)

The service provider will arrange his own cutlery crockery, equipment etc. for providing all services.

All the menu items as described above must be provided and no deviation from the menu is permitted.

Adequate trained & qualified Service/Cook Staff should be engaged for providing smooth catering

services. Two (Nos) of Service Staff per Coach (trained) in proper uniform with name badge should be

deputed for the entire tour for timely service. The successful bidder will be responsible for good conduct

and behaviour of his employee.

iv) Cleaning and housekdEping should be timely done after each services in train. Collection of garbage & itsproper disposal at regglar interval of time should be done.

v) The approximate strEngth of is 900 pax which may increase/decrease & IRCTC will inform accordingly.

vi) The successfull bidder shall be responsble for compliance of FSSAI Act 2006 or any other amendments

thereto.

vii) Monitoring of all Catering Services will be done by IRCTC. In case of any deficieny/discrepancy found

in the standard of Catering Services, IRCTC will penalize and IRCTC's decision will be final and

t Special Conditions must be followed for Productign and Services of Divine-Meals ( as Annexure-A)

Dont's Dots

DNo Use of AluminiumA.lon-stick Cooking orservins vessels/utensils is permitted Use Only Iron/Steel made vessels/utensil or Pottery.

iDNo Use of Aluminium foiVplastic in packaging& No use of disposable plastic is permitted.

Use Only Brown Paper Packet and Supari Plates/Bowlsfor oackasins.

iii) No Use of Refined oil & Ghee is permitted. Use Pure Mustard OiVSesame Oil & Sri Sri Ghee

iv) No use of iodised salVpacket Salt is permitted Use Sri Sri Salt/Rock Salt Onlv.

v)No Use of refined sugar/ Sugar Cubes ispermitted

Use organic jaggery, jaggery powder, or non-refinedboora

vi) No Use of Local/ unapproved brand of RawMaterials.

Use Only Shree Shree Tatva Products where * mark isshown, Other items should be used of IRCTC aoorovedBrands Onlv

vii) No Use of Polybags for garbage disposal Use cloth based carrvbass/sacks.

binding.

ud.

ofl6

B. Transportation:

l.a)22 Nos.+01 (sparebus)total 23Nosnonair-conditionedbusesto seat704 personsforfollowing(37persons per bus i.e. half AC 3-tier per bus) 23 busses required with numbering Bl-A, B1-B, B2-A,82-B upto 811-A, B1l-B (plus 1 spare bus B12).

1.b) 05 Nos of Luxury AC Buses/Cars to seat 164 persons for following with numbering ACl, AC2, AC3,AC4, AC5: Number of persons in bus: 30 pax in ACl, 35 Pax in AC2,32 Pax in AC3, 35 pax in AC4,32 Pax in AC5.

1.c) Two SUV (minimum capacity of 09 Pax) for IRCTC Staff and party.2) In case of non- availability of buses with required sitting capacily or in case of movement of buses is not

allowed in city during day time sufficient number of mini bus/ tempo travelerl SIfV may be hired fortransporting the passengers. You are also advised to provide your plan oftransportation by the appropriatvehicle (704 passengers of non AC Vehicle & 164 passengers of AC Vehicle) in the given format(Annexure'C').

3) All vehicle should be in good and safe condition for transportation of passengers.4) Driver must have valid licence as per Motor Vehicle Act 1988.5) Prescribed norms of Motor Vehicle act 1988 must be adheard regarding Commercil licence, Insurance &

Registration of transportation and its permits etc.

6) Hotel Locations and Event Locations(Pick up and drop points) will be provided well in advance.7) Tentetive logistic program for transportaing of guets by buses from26.02.2018 to 01.03.2018 is as under:

Date Reportingtime

Pick up from To Remarks

26thFeb2018

l5:00 FIrs Allahabad Hotel Sangam, Satsang site After program, passengers will go backto Allahabad Hotel till 19:30 Hrs.

2TthFeb2018

07:30 Hrs Allahabad Hotel Maha Puja site After program, passengers will go backto Allahabad Hotel till l1:00 Hrs.

27thFeb2018

1l:00 Hrs Allahabad Hotel Lunch site and transferto Allahabad RailwayStation till 13:30 lks.

Passengers will board the train till 1300FIrs for departure to Sarnath station.

2TthFeb2018

l6:00 FIrs Sarnath Station Sightseeing in SarnathMaha Satsans

After program, passengers will go toVaranasi Hotel till2l:30 Fks.

28th Feb2018

07:00 tks Varanasi Hotel Varanasi ManduadihStation till 09:00 lks

Passengers will board the train till 0830Hrs for departure to Gorakhour Station.

28th Feb2018

l2:30 Fks GorakhpurStation

onwards program withLunch, Sightseeing,Tea & Maha Satsans

After program, passengers will go toGorakhpur Hotel till21:30 Fhs.

1st Mar2018

06:30 Hrs GorakhpurHotel

Gorakhpur Station till08:00 tks

Passengers will board the train 0745Hrs for departure to Balramour Station.

lstMar2018

l0:00 Fhs BalrampurStation

Halt at BalrampurSightseeing in Sravasti-Packed LunchBalrampur Station tilll3:15 FIrs.

Passengers will board the train till1245hrs. for departure to Gomti NagarLucknow Station.

lst Mar2018

16:00 tks Gomti NagarLucknowStation

Mahasatsang site After program, drop at CharbaghLucknow station/ airport till 2l:00 lks.

Note: On 27thEeb' 2018, at Allahabad, Lunch program is for passengers of 05 AC Luxury Buses andthey will be transferred from hotel to Lunch site and then onwards to Allahabad Railway station. NonAC Buses will be directly transferred to Allahabad Railway station from Hotel.

f r"'Ql0(l

r.* of 16

C. Housekeepine Staff: Total 22 staff for 22 coaches for proper cleaning of toilets and coaches withsufficient cleaning materials, Phynyl, Room Spray, Hand wash in each toilets and other cleaning equipments.

House keeping staff must be equipped with necessary house keeping material. Housekeeping staff is liable toclean the toilet in all respect.

D. P.A. Svstem: Public Address System with Battery bac\up/ Mega hailer speaker should be provided with 01

Electrician and 01 operator.

One Electrician must be capable for attending the electrical problem during run.

E. Coach & Bus Stickers: Adequate nos. of Stickers board indicating coach no. and train name for the

information of passengers. Same stickers for buses as mentioned above (ACl, AC2' AC3' AC4' AC5 for ACbuses & B1-A, B1-B, B2-A,B2-B upto B11-A' B11-B &Bl2 for buses) *11t,,1..1.."be requied.

Dustbin with cover must be provided near vestibule in each coach .

F. Pantrv Car Manaser: One Pantry Manager who will be responsible for preparation, packaging and

services ofmeals (on-board and off-board) to all passengers.le for 1 gmg ana proper

.*$i?ii.:: "..All on-board and off-board services will be based on tlfbiitiain'brder issued by North Eastdrn Railway,

Gorakhpur and as per itinerary

G. Train Manaser: One Train Manager (overarrangements off-board and on-board.

be responsible for all the services/

of 16

FTR Special Train Ex. Allahabad to Lucknow Jn.

1. Selection of Service Provider will be based on competitive bidding (Financial Bid) amongst theempanelled list of service providers for the above segment, provided by North Zone.

2. The Limited Tender is not transferable. The operatols intending to quote are advised to study the Terms& Conditions carefully.

3. The itinerary will be finalized in advance or as operationally convenient and intimated for makingnecessary backend arrangements.

4. The final itinerary shall depend upon the approval of Train routing by Railway Authorities.5. The rate quoted for backend services should include the following services :

o Meal as per menu (Annexure A) and itinerary (Annexure B)o One (1) Ltr bottle of Rail neer per p:lx per boarding. i.o 23 Nos. non air-conditioned buses (with capacity of minimum 37 Pax) '05,Nos of Air Conditined

buses (with capacity of minimum 37 Pax) Govt. approved road,:transport in good condition - one seatper passenger in coach basis not exceeding carrying capacity of vehicle for sightseeing and transfers as

per rule and regulation of Moter Vehcile Act 1988. Io 02 SIJV Cars (with minimum capacity of 09 Pax) for advance at each location as per itinerary

Superintendent/Master/Shunting staff etc.The quotes will be accepted purely on the basis of quality, price and services.

The Administration does not bind itself to accept the lowest or any quote or to assign any reason forrejection ofany or all the quotes.

13. The rate should be quoted for standard and quality services as mentioned in scope of work.14. The Rates quoted should be inclusive of all applicable taxes including GST. The service provider will

issue GST enabled tax invoice to IRCTC Ltd. Regional Office Lucknow.15. The quote should be made in terms of Indian rupees.

16. Quote should be in absolute terms without any alteration/over writing and should be specific for each

item.17. 24 berths in the pantry car will be provided for Service Provider staff. All other amenities, men and

for catering has to be arranged by the Service Provider.ion of each SLR for 20 seats (Total 40 Seats) will be made available for use of

ized for services. (b) Luggage Portion, if required for the services more than limit,Pase 6 of 16

Allahabad, Varanasi, Gorakhpur & Balrampur.o One PA system (along with 02 Mikes -One mike for Saloon and One mike for announcer) with

speakers in each coach.o Coach cleaning including Toilets with Phynyl and use of spray in coaches & proper supply of liqied

hand wash in each toilet. House keeping staff must be equipped with necessary house keepingmaterial. Housekeeping staff is liable to clean the toilet in all respect.

o Posters, Stickers and Banners both in English and Hindi.. Any other related services.

6. The catering services on train and at Gorakhpur should be done as per menu (Annexure A), itinerary(Annexure B) and scope of work.

7. The Service Provider must also €nsure proper service to the tourist during contingencies such as late

running of trains leading to additional catering service, accidents/derailments and first-aid & medical aidto be provided to tourists. Any additional cost incurred due to the above exigencies over and above listedservices will have to bear by the Service Provider, for which IRCTC will take a view for any additionalpayments on a case to case basis.

8. If any casualty takes place, Service Provider must ensure to provide proper medical facilities includingaffangements of ambulance, financial medical assistance at hospital and in case of death, arrangements ofsending dead body to their respective native place or make arrangements of cremation at the place as perrequest of relatives. Additional cost incurred due to above services will have to be incurred by the ServiceProvider, for which IRCTC will take a view for any additional payments on a case-to-case basis.

9. The Services Provider will also ensure that Transportation used for the passengers of 'Om AnugrahYatra' FTR Special Train should be authorized by CentraVState Govt. or local administration and thedrivers of the vehicle should have a valid license to drive and fulfilling all the norrns of Motor VehicleActs 1988.

10. The Service Provider will also ensure and assist in placement of 'Om Anugrah Yatra' FTR SDecialTrain / Rake at the respective destinations for onward journey by coordinating with the respective Station

ll.t2.

"-\\-*

18. S

will be charged and should be paid by Service Provider at existing policy of railways for luggage rates forthe entire journey.

19. The Service Provider is also required to deposit an amount i.e. 5%o of work value as Security Deposit withIRCTC, Regional Office Lucknow. The security Deposit will be refunded without interest by IRCTC at

the time of peaceful completion of license period as Service Provider of the'Om Anusrah Yatra'FTRSnecial Train after providing for settlement of all dues or arrears arising out of the use of rake/railwaypremises by the Service Provider.

20. IRCTC & Indian Railways will have no contractual ielationship/liability for the deficiency in services ifany on account of Service Provider on the The Service

Provider will be responsible for the succes able for any

deficiency of service under the Consumer Protection Laws.21. The liability of Indian Railways as carrier will be limited and governed by the Railway Act 1989 and

rules made there under.22. The Service Provider will indemnifu the railway administration/IRCTC for any loss or damage caused to

railway property/administration/IRCTC/any of the passengers by any act or omission/for any deficiencyin services on its part or on the part of its Managers/Supervisors/staff.

23. The Service Provider will ensure that the Pantry Car of 'Om Anusrah Yatra' FTR Snecial Train ismanaged by Trained Staff. The Backend Service Provider shall also be required to follow the instructionsrelating to hygiene, quality parameters for kitchen, PFA, food handling, cleanliness, packaging etc.

Service Provider should take requisite food license fiom Railway Authorities and all food handling staffshould be medically fit and having fitness certificate as per Railway norns from time to time. SuffcientNumber of fire extinghuser must be available in kitchen and with Pantry car manager and they must have

experienced the use of fire extinghuser during any frr.elabnormal condition.24. Service Provider will ensure:

(D Train Manager: Train Manager will be responsible as over all in-charge of services for off board

and onboard along with following activities:

a) He will ensure and assist in pldcement of 'Om Anusrah Yatra' FTR Special Train / Rake at the

respective station for onward journey, watering of coaches at halt and en-route stations and look aftercharging and maintenance of rake at halt station by coordinating with the respective Station

Superintendent/Master/Shunting staff etc.

b) To arrange and ensure PA system and operational gadgets with connectivity and speaker system in allthe coaches.

c) To ensure the suplly of Packaged Drinking Water 01 bottles (Rail Neer) per person per boarding toall passengers. i .

d) Laisioing with tour and train manager of IRCTC and Group leader travelling in train regarding allarrangement and other day to day information and their timely action.

e) Cleanliness of the coach

O Cleanliness of toiletsg) Knowledge of first aid.h) Watering of coaches at watering points during train journey.

i) Secure travelling at the destinations by any mode as included in the itinerary.j) Taking care of the passengers in the train.

(ii) Pantry Car Manager: He will be responsible for preparation, packaging and services of all meals

both on-board and off-board by doing following functions:a. To ensure both on-board/off-board catering arrangement as per Annexure A.b. Arrangements of trucks/road vehicles to transport food to serve the tourists if the trains are moved

away from the nominated railway stations to other stations for BPC, stabling due to non

availability of platforms at station lyard.c. Arrangement of water in pantry car and all coaches during the run and halt at stations point with

the help of TXR staffat station.(iii) Uniform: All the Tour managers, catering staff and housekeeping staff should be in uniform. The

uniform will be prescribed by IRCTC and Service Provider should supply the same to the staff at

their cost.(iD Coach Stickers: Coach Stickers and Bus stickers are to be provided and pasted on coaches and

buses at of Service Provider.25. The Servi ll ensure that no alcoholic drinks are consumed and no objectionable/prohibited

are carried on the tourist train.QI

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materi

of16

26.

27.

The IRCTC Officials will havel complimentary on the train for monitoring of services and will distribute

and collect the printed format of feedback forms from the tourists for the performance of the tour. The

grading in the tour will be a bench mark for rating the Services and adverse comments will also be a toolfor fine/ termination of the contract.The rate quoted is for the entire package and should be applicable to the itinerary irrespective of the

number of days/number of persons/services involved. Any extra services due to late running if any or

other circumstances/contingency will be borne by the $ervice Provider.

28. It is instructed to appointed service provider that after the completion of the tour, service provider willclear all its men and material from the train/rake. Failure of the same may be resulted into fine imposed

by railwayllRCTC authority.29. Jurisdiction for litigation, if any, shall be the Court of Law situated at Lucknow.

30. Termination clause:

faillneglect to carry out any instructions issued to him by IRCTC from time to time during the tourperiod shall be open and lawful for IRCTC to terminate the contract forthwith without assigning any

reasons and can get the work done by any persons(s) or through any other service provider at the riskand cost of the delinquent Service Provider and the delinquent Service Provider will have no right toclaim any compensation whatsoever on this account.

assigning any reasons and without payment of any compensation, thereof. However IRCTC shall give

only a 24 hours notice for termination of the contract to the Service Provider when there is a major

default in the compliance of the terms and conditions of the contract or the Service Provider has failed

to comply with its statuary obligations. In that eventuality the Service Provider will move out of the

premises of IRCTC/Railways with his me111,and material immediately. This discretion of terminationsof this contract by IRCTC will be exercised judiciously since the Service Provider is rendering

essential and public utility services.

31.

32.

33.

Work order (Letter of award) to manage all the off-board g 61:!oard services of 'Om Anusrah Yatra'FTR Snecial Train will be awarded to the applicant quoting low'est amount towards all on board & off-board services subject to fulfillment of all the terms and conditions.The Service Provider will not be permitted by IRCTC to opt-out before the completion of the tenure ofthe work order period. However in case of any change in the itinerary by the Railway Administration,

IRCTC shall consider the case of refund of any amount on merit.Penalty Clause - If any term & condition laid down by IRCTC is violated during running of this train forOff-board & On boriid.services, penalty will be imposed on Service Provider.

Pase 8 of16

Annexure tAtCatering Seruices Required for 900 Pax (approx)

A. Meals: Day-wise menu is as below:

SNDatelTime

Place/Venue Items Description with Packing Conditions

ITues,27 Feb.(03 PM)

One hourafter trainleavesAllahabad

Snacks Serryices ( 03 PM)Banana-OlNos Fresh and Good Quality Banana

Gond laddo -1 Pc (35-40 gm) Gond Laddo made with, Wheat Flour, Dry Fruits,Jaggery & Ghee. Packed in Brown Packet

Salted Makhaana 15 gm.Makhana shallow fry in Deshi Ghee and sprinkledwith Rock salt. Packed in Brown Packet

Khas Khas Kesar Cookies* (01 Pkt ) Shree Shree Tatva product

Ojasvita (Mango Flavoured)* withHot/Cold Milk (200 Ml).

Mango Flaovoured Ojasvita mixed with milk (Hotor Cold) to be served in Kulhar

Tamarind Toffee (2 pcs)Brown paper packet

Saunf Sachet + Jaggery Cubes.

O2Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Spoon.

2

Wed,28Feb.(11.30AIl[)

As trainleavesMau statio

Breakfast cum Snacks (11.30 AM)Dodha barfi- 0l Pcs Made with jaggery/brown sugar & Ghee*.

Badam Laccha dalmoth Made with Ghee* packed in Brown packet

Methi Mathri-2 Pc,Methi Flavoured Mathri (4" size) prepaerd inshee* packed in brown Paoer Packet

Apple-01 No (150-200 gm each) Fresh & Good Quality Apple (washed ad clean).

Elaichi Flavoured Tea -150 ML withSuear Sachet

Tea Flavoured With Elaichi In Kulhar

Sauf Sachet + Jaggery Cubes. Brown paper packet

02Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Sooon.

J

Wed,28Feb(1.30Pm)

.z

Gorakhpur Buffet lunch (01:30 pm)

The arrangements will be done in RailwayOfficer Club at Gorakhpur Only. All the setupwill be like normal buffet setup. SupariPlate (415-Compartment) & Supari Bowl . (No Use ofGarlic-onion, Refined Oil, Iodised Salt,Aluminum Container and Plastic diposalcontainers). Proper Tent, buffet counters, groundmat and decoration arrangemnts has to beprovided along with round table seatingarrangements. Kulhar is to be provided fordrinking water purpose

1. Moong Chila with grated carrotand dhaniya patti.

2. Tandoori Roti (With / WithoutButter)3 Palak Paneer.

4. Arhar dal with heeng jeera adrak.

5.Khichri with Curry leaves, gratedcarrot, sarso, heeng, Ghee*

6. Pea Pulao*.

7. Ramdana kheer (Jaggery Made)

08. Gajar Halwa (Jaggery Made)

09. Homemade pickles

10. Aaloo papad

I 1. Amla-dhaniya chutney

12. Sweet Saunf& Jaggery

+\^ 13. Beetroot Raita

O6

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IFN

Pase 9 of 16

14. Carrot and raddish sticks, lightlysteamed.

15 RO Water (20Ltr Jar, Branded)

Evening Snacks (03 PM)

4Wed,28Feb

Gorakhpur(atGorakh-naathtemple)

Dry Bhel (50 gm )made with puffed rice, Roasted Gram & Peanutpacked in brown packet.

Khao Chips* (01 Pkt) Shree Shree Tatva product

Gujrati Khasta (01 Pc.)Gujrati Khasta made with Ghee* packed in Brownpacket

Guava (01 Pc)iBer (5 Pc) Good & Fresh Qualilty (150 gm)

Amla Candy* 2Pc Shree Shree Tatva product

Juice Tetra Pack (Branded 200 ML) ReaVTropican Brand

Sauf Sachet + Jaggery Cubes. In Brown Paper packet

02 Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Spoon.

Morning Snacks (10 AM)

5

Thurs, 1

March

On train

Banana-01Nos Good Quali[z Banana

Milk Cookie*(1Pkt) Shree Shree Tatva product

Ajwain Mathri- (02 Pc- 50 gm) Ajwain Flavoured Mathri Made in Ghee* (4 "size) packed in Brown Paper Packet

Chiwda- (50 Gm)Chiwra shallowed fried in Ghee* and spacked nBrown Packet

Ojasvita (Mango Flavoured)+ withHoVCold Milk (200 MD.

Mango Flaovoured Ojasvita mixed with milk (Hotor Cold) to be served in Kulhar (Glass Type)


02Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Spoon.

Lunch Services (1 : 15 pm)

6

Thurs, IMarch(01.1sPM)

Balrampur

Shravasti:lunch inTrain

Hot Tomato Soup -l50lv{l Fresh Tomato Soup (Hot) served In kulhar.

Tehri Rice (300 gm)Tehri made with Basmati Rice* & Vegetablesserved in Supari Plate & Spoon

Dahi bowl(Branded)- I No Curd Cup (200 gm approx).

Lai LaddoiRamadanaladdo (1 Pc) Prepared in Jaggery and packed in Brown Packet

Orange with Black Salt SachetFresh & Good Quality Orange 01 No. (125 gmapprox) with black salt Sachet in Brown Packet


02 Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Spoon.

Thurs, 1

March

A.

As trainleavesGonda

R-LJv"\

Evening Snacks (03 :45 pm)

Peanuts Chikki (zPC\ Peanut Chikky made with Jaggery packed inBrown Packet (3"x3" Size)

Khao Chips* (1 Pkt) Shree Shree Tatva product

Digestive Biscuits* (1 Pk| Shree Shree Tatva product

g/,

Rd

LPage l0 of16

Oj asvita (Chocolate Flavoured)*with Hot/Cold Milk (200 Ml).

Mango Flaovoured Ojasvita mixed with milk (Hotor Cold) to be served in Kulhar (Glass Type)

Saunf Sachet &Jaggery. Brown paper packet

02Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big BrownPaper Packet and served with Supari Plate &Spoon.

At thetime ofDeboardingofPassengersatLucknow

Dry Fruit Chikki-2 PcsMix Dry Fruit Chikky Made in Jaggery packed inBrown paper packet (3" x3" Size)

Gujhiya-l Pc,Gujhiya made in Ghee* to be packed in Brownpacket

Plain Sev (50 gn) Plain Sev made in Ghee* and packed in brownpacket

Apple-Ol No (Good Quality). Fresh & Good Quality Apple (Approx-I5O Gm)

Tetrapack Juice (200 Ml, Branded) ReaVTropicana Brand

SaufSachet + Jaggery Cubes. Brown paper packet

02 Paper Napkins+ 02 ToothpicksAll the items should be packed in One Big Brown

Paper Packet and served with Supari Plate &Spoon.

Railneer (01 Ltr) One bottle/pux per day. And one bottle/pax at thetime of tour end.

Note:- the Items marked as * should be used of Shri Shri Tatva Products Only.

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Pase 11 of16

Annexure tBt

A. Tentetive logistic programme for AC & Non AC Buses:

B. Tentetive program of Train movement:

Date Reportingtime

Pick up from To Remarks

26th Feb2018

l5:00 tks Allahabad Hotel Sangam, Satsang site After program, passengers will go backto Allahabad Hotel till 19:30 Fks.

2TthFeb201 8

07:30 FIrs Allahabad Hotel Maha Puja site After program, passengers will go backto Allahabad Hotel till 11:00 Hrs.

2TthFeb2018

I 1:00 Hrs Allahabad Hotel Lunch site and transferto Allahabad RailwayStation till 13:30 Hrs.

Passengers will board the train till 1300Hrs for departure to Samath station.

2TthFeb201 8

16:00 Hrs Sarnath Station Sightseeing in Sarnath -Maha Satsans

After program, passengers will go toVaranasi Hotel till2l:30 Hrs.

28th Feb201 8

07:00 IIrs Varanasi Hotel Varanasi ManduadihStation till 09:00 Hrs

Passengers will board the train till 0830Hrs for deoarture to Gorakhour Station.

28th Feb20t8

12:30 Hrs GorakhpurStation

onwards program withLunch, Sightseeing,Tea& Maha Satsans

After program, passengers will go toGorakhpur Hotel till 21:30 Hrs.

1st Mar2018

06:30 Hrs GorakhpurHotel

Gorakhpur Station till08:00l{rs

Passengers will board the train 0745[Irs for departure to Balrampur Station.

lstMar201 8

l0:00llrs BalrampurStation

Halt at BalrampurSightseeing in Sravasti-Packed LunchBalrampur Station till13:15lks.

Passengers will board the train till 1245hrs. for departure to Gomti NagarLucknow Station.

lst Mar201 8

l6:00 FIrs Gomti NagarLucknowStation

Mahasatsans site After program, drop at CharbaghLucknow station/ airport till 21:00 llrs.

Note: On 27th Feb 2018, at Allahabad, Lunch program is for passengers of 05 AC Luxury Buses andthey witl be transferred from hotel to Lunch site and then onwards to Allahabad Railway station. NonAC Buses will be directly transferred to Allahabad Railway station from Hotel.

Date Day Station Arr.(Hrs)

Dep.(Hrs)

Remarks

27.02.2018 I Allahabad *** 1400 Tour start.

27.02.2018 I Madhosinsh I s30 1545 15 minute Halt

27.02.20t8 I Sarnath (Varanasi) t700 *** After sightseeing at Sarnath proceed to

Varanasi by road. Halt.

28.02.2018 2 Manduadih (Varanasi) *** 0900 Rake will be placed at Manduadih Railway

Station for boarding of passengers.

28.02.2018 2 Mau 1030 I 100 15 minute Halt

28.02.2018 2 Deoria rzt5 r230 15 minute Halt

28.02.2018 orakhpur 1330 ,1.** Halt

01.03.20 \ pur *** 0830 Depafture from Gorakhpur Railway Station.

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Pase 12 of16

Fary

01.03.2018 aJ Balrampur 1 100 l3 15 2 ths 15 Minute haltat Balrampur

01.03.2018 aJ Gonda t4t5 1530 15 minute Halt

01.03.2018 J Lucknow Jn. (LJN) 1730 :f:f:t Train journey end.

Note:

01. All arrangement should be done as per above itinp?ary, subject to Train Order, as Train Order isissued by NE/ NCR Railway will be frnal for all on-board & off-board arrangements.

02. It is instructed to appointed service provider that after the completion of the tour, service providerwill crear all its men and material from the train/rake. Failure of the same may be resulted into fineimposed by railwayllRCTC authority.

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Pase 13 of16

Annexure'C'

Transportation Plan as per Scope of Work (B) & Itenary at Annexure 'B'

Total NonAC SittingCapacity

SittingCapatlity ofAC Vehicle

Mode ofTransportation

26.02.2018&27.02.2018

Mini Bus

Tempo Traveller

Sarnath

No. ofVehicle(Non AC)



TotalSittingCapacity ofAC Vehicle

27.02.2018Tempo Traveller

Varanasi




28.02.2018Mini Bus

Tempo Traveller

GorakhpurTotalSittingCapacity ofAC Vehicle




28.02.2018&01.03.2018

Mini Bus

Tempo Traveller

1\L*

Pase 14 of16

t City Balrampur


No. ofVehicle(Ac)

SittingCapacity



SittingCapacity


01.03.2018

Bus

Mini Bus

Tempo Traveller

SIry

6 City Lucknow


No. ofVehicle(Ac)

SittingCapacity



SittingCapacity


01.03.2018

Bus

Mini Bus

Tempo Traveller

SUV

Note: Bidders are advised to check the movement of buses mini bus/ tempo traveler/ SLIV in day time incities (as mentioned in the itinerary 'Annexure B') before submitting tender/ bid.

Pase 15 of16

Annexure - tDt

FINANCIAL BID

Performa for Submission of Financial Bid for on-board and off-board services with welcomearrangements for 'Om Anusrah Yatra' FTR Special Train with composition of 11 Three Tier ACCoaches (ACCN) + 2Luggage cum Brake Van (SLR) + I Pantry Car (WCB)+ 02 AC Chair Car + 06GSCN Coach + 01 First AC Coach (FACCW) +01 Saloon (RA) : 24 Coaches from 26.02.2018 to0r.03.2018.

Important Notes:

I. The estimated work cost of said work is approximately Rs.60,40,000/-.II. The rates quoted shall be for the round trip tour package for the listed on-board & off-board

services as mentioned in the Scope of work and Terms & Conditions.III. The rates quoted should be inclusive of all applicable taxes and it should be separately

mentioned at the time of billing.IV. The rates quoted should be applicable to the itinerary irrespective of the number of

Days/number of persons/services involved. Any extra services due to late running or anycontingency if any will be bome by the Service Provider.

V. The rates quoted should be valid for a period of three months from the date of opening ofthe bids.

VI. It is stated that the criterion for finalization of the rates shall be guided by the fact offeasibility of running of this train. Looking into the responsibility of the rates andfinancial viability of the tour package, Ll, if necessary shall be called for negotiation onthe offered rates.

VII. It is mentioned that rate alone will not be a deciding factor for selecting the ServiceProvider. Decision shall be based on the overall credibility of the service provider evaluatedon the basis of above specified parameters, notwithstanding the above, IRCTC reserves theright to select the Service Provider for the above services without assigning any reasonsthereof.

VIII. Terms & Conditions of the license for welcome arangements on-board & off-board servicesmay please be referred.

IX. All arrangement should be done as per above itinerary subject to Train Order or anymodification like change in datel time of departure in program by Party/IRCTC. As TrainOrder issued by NE/f.{CR Railway regarding itinerary/ days will be final for all on-board & off-board arrangements.

Pase 16 of16

Signature of Bidder/Authorized Signatory

From -26.02.2018 - IRCTC.com

Documents

Transcript of From -26.02.2018 - IRCTC.com