for live online meetings, webinars and virtual training - HR.com
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Transcript of for live online meetings, webinars and virtual training - HR.com
Learning Objectives
• Describe how engaging live online meetings, webinars, and training events are delivered
• Determine the appropriate level of interaction to create impactful online events
• Use a platform features checklist to optimize the investment in your virtual classroom technology
So tell us…
What type of events do you most commonly design and /or deliver online?
Please choose all that apply:
• Meetings
• Webinars
• Virtual Training
• I don’t design or deliver any of them yet!
So then…what to do?
Identify the Goal & Objectives
What needs to be accomplished & what does that look like?
Determine what is Social
Which objectives are best completed with other people?
Map the interactions to the Features
Which features of your live online platform allow those interactions?
Online Meeting
Participants: 2-20
Duration: 30 min – 2 hours
Schedule: one time or weekly
Purpose: team meetings, announcements, updates
Objective Write a vision statement, share it, get feedback and learn from each other
Tools/Features
Chat (multiple chat pods: 1 for each person)
Audio
Could use a whiteboard, Q&A, or even paper instead
Objective Brainstorm the pros and cons of a topic, building team work and collecting ideas
Tools/Features:
Chat / Q&A
Or Whiteboard tools
Raise Hand
Audio
Timer
Webinar
Participants: more than 20, usually 100’s
Duration: 1 hour
Schedule: special event, reoccurring
Purpose: announcements, sales/marketing, information sharing
Objective Active participation while you learn audience’s perspective and knowledge level
Tools/Features
PowerPoint slides with space to draw
Whiteboard tools
Performance Review - Do
1. Develop a reservoir of goodwill
2. Be trustworthy
3. Let the person review all data
4. Start with positives
5. Spotlight successes
6. Use “I” statements
7. Use accurate data to assess
8. Command, coach, and correct
9. Depersonalize mistakes
10. Let the other person save face
11. Praise small improvements
12. Develop a mutual improvement plan
13. Revise goals and set new performance standards
14. End with reassurance and a big reputation to live up to.
How would you turn these phrases
around to be more motivating?
Jason is a poor time manager and consistently
misses deadlines.
Ashley needs to improve her attitude to fit in
better with the team.
Raj shows no follow-through and customers
report that they don’t like working with him.
Objective Choose to learn about and connect with your participants AND …let them practice!
Tools/Features
Numbered and animated PowerPoint slides
Chat/Q&A
Participant Manual/Handout
Virtual Training
Participants: up to 20
Duration: 1-3 hours
Schedule: one time or on a regular rotation
Purpose: learning new skills, learning from and with others
HR.com Trivia
1. Navigate to the site
2. Locate the answers
3. Write them down
4. Got it? Let us know
5. Get ready to prove it!
Question Answer Got it! What is the name of
division of HR.com that encompasses all
Certification services?
What 3 types of Free Resources are “here to
help” us?
What about our day inspired HR.com to launch Webcasts &
VIEW Virtual Conferences Events?
Send this link in chat: http://www.hr.com
Objective Explore a website and learn how to navigate it for answers
Tools/Features
PowerPoint slides with a table for answers
Share Web site
Whiteboard / Q&A tools
Participant Manual/Handout
Objective Hear what participants have learned, how they are making their own connections, in their own words
Tools/Features
PowerPoint slides with images
Whiteboard tools
Raise Hand, Feedback
Audio
Delivery Tips
Set expectations
Provide clear instructions
Create and use participant materials
Design opportunities for collaboration
Deliver meaningful assessments
Build ninja technical skills
Technical Tips
Click on everything.
Youtube it, Google it, Review it, Replicate it.
Try to defeat it!
Use it. Use it. Use it.
Use a 2nd computer.
Respond quickly.
Pay attention to details.
Fix it.
Log it.
Revisit it.
Manipulate to Master. -Jennifer Rose, Owner & Lead Diva, Training Divas, LLC
Connect with us on LinkedIn and Twitter
@Kassy_L
@ThomasStone
Thank you!
Complimentary chapter
and
lots more!
www.dalecarnegie.com/engage