Convergence or differentiation? American and Japanese transnational corporations in the Asia Pacific
Transcript of Convergence or differentiation? American and Japanese transnational corporations in the Asia Pacific
Geoforum 35 (2004) 111–125
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Convergence or differentiation? American and Japanesetransnational corporations in the Asia Pacific q
Jessie P.H. Poon a,*, Edmund R. Thompson b
a Department of Geography, University at Buffalo-SUNY, Buffalo, NY 14261, USAb College of Management, Ritsumeikan Asia Pacific University, 1-1 Jumonjibaru, Beppu, Oita 874 8577, Japan
Received 22 April 2003; received in revised form 11 August 2003
Abstract
As the global economic environment becomes increasingly driven by the activities of transnational corporations (TNCs) from
different national origins, the question of convergence as opposed to differentiation in patterns of internationalization among TNCs
has begun to intrigue a number of researchers. In this paper, we examine the extent to which the strategic functions of Japanese and
American TNCs in the Asia Pacific have converged over time. We draw from a recent survey of TNCs conducted in Hong Kong and
Singapore. Detailed analysis of TNC functions in both the manufacturing and non-manufacturing sectors suggests that convergence
between Japanese and American TNCs has occurred most in the area of control-coordination functions among manufacturing
firms, arising from a premium placed on intra-TNC organizational stability and isomorphism. On the other hand, substantial
differentiation has occurred in functions that are associated with upstream and downstream processes, with Japanese TNCs em-
phasizing integration in marketing and manufacturing processes as well as forward integration. In contrast, American TNCs tend
to focus on business and product development functions that enable them to exploit product and service differentiation.
� 2003 Published by Elsevier Ltd.
Keywords: Transnational corporations; Convergence; Differentiation
1. Introduction
Recent studies on transnational corporations (TNCs)
have been broadly conducted by two groups of re-
searchers: those who assume that universal principlesdrive the logic of TNCs global activities (the �conver-gence’ school), and, those who assert that TNCs global
form and practices reflect nation-specific trajectories (the
�differentiation’ school). Proponents of international
convergence in TNC competitive structures believe that
unless technology and market contingencies are con-
trolled for, succumbing to findings of nationally based
differences would be far too easy (Delmestri, 1997; Leeet al., 2000). On the other hand, proponents of differ-
entiation suggest that TNC activities should be more
realistically analyzed in terms of �national business sys-
qThis paper has benefited from data that was collected jointly with
Michael Enright.*Corresponding author.
E-mail addresses: [email protected] (J.P.H. Poon),
[email protected] (E.R. Thompson).
0016-7185/$ - see front matter � 2003 Published by Elsevier Ltd.
doi:10.1016/j.geoforum.2003.08.008
tems’ (Whitley, 1991, 1999), �cultural economic geogra-phies’ (Thrift, 1998), or �societal effects’ (Mueller, 1994).
This paper examines how national differences in
strategic functions among TNCs from Japan and the
United States (US) may have converged over time in theAsia Pacific outside of Japan. Specifically, we situate our
analysis within the �convergence-differentiation’ debatewhich has resulted in sharply divided conclusions about
the nature of TNCs global behavior and operations. The
theoretical argument for a universal TNC form and
strategy may be traced to the literature on organiza-
tional ecology (Hannan and Freeman, 1989; Aldrich,
1979; Carroll, 1984). Here, societies are said to bepopulated by organizations whose form and practices
most conform to the properties of the environment. In
the global economy, the mechanism that forces a �fit’between TNC practices and form, and the environment,
lies in competitive and market pressures. Such a fit en-
tails a successful corporate strategy that allows organi-
zational activity to be carried out in an orderly and
efficiently manner. In documenting the rise of large in-tegrated enterprises for example, Chandler (1986)
112 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
showed that American, European and Japanese corpo-
rations largely converged to the multidivisional struc-
ture over time. On the other hand, the entry of Japanese
and other TNCs (e.g. from Germany) has also increasedorganizational diversity and encouraged the rise of the
differentiation school. In the latter, firms are seen as
entities that are socially constituted by their environ-
ment, hence firms’ internal resources cannot be divorced
from their societal provenance. Further, different forms
and practices can also result in a similar level of per-
formance and under similar competitive pressures
(Mueller, 1994).In studying the nature of convergence-differentiation,
we recognize that it is not a simple matter to reduce the
complexities of TNC behavior as shaped by national
histories and characteristics. However, in the theoretical
and empirical analyses that follow, we argue that they
can be examined through their effect in terms of the
corporate functions and strategies that are directly re-
flected in the observed behavior of TNCs in the worldeconomy. Our analytical premise is as follows: if con-
vergence has indeed occurred, then TNCs from respec-
tively Japan and the US that have long invested in the
Asia-Pacific outside of Japan will have similar strategic
rationales for doing so and will likewise be similar in the
functions that they perform in the region, whereas for
TNCs from different national origins that have invested
in the region more recently, strategic rationales andfunctions might be significantly different.
Our study draws from the results of a 1998/1999
survey that is based on the responses of over 400 firms
from Japan and US that are located in two major Asian
economies, namely, Singapore and Hong Kong. Spe-
cifically, our analysis attempts to detect if internation-
alization in the Asia Pacific among firms from the two
nationalities leads to greater organizational isomor-phism through the adoption or adaptation of functions
that enhance their performance in the region. There are
two major reasons why the Asia Pacific as a region is of
strategic importance to TNCs: (1) the size and rapid
growth of markets in the region has encouraged a ge-
ography of global production and consumption along
continental lines, namely the Americas, Europe and the
Asia Pacific (Dicken, 2003), and (2) coordinating inter-national investment while countering domestic and
foreign competition increasingly requires a strategy of
regional positioning among TNCs in the Asia Pacific
(Yeung et al., 2001).
We organize the paper as follows. First we review the
arguments leading to conclusions of convergence and
differentiation. Next, we describe the survey instruments
that asked samples of American and Japanese managersto indicate the importance of some 35 strategic func-
tions. The latter’s responses are then analyzed and
compared in terms of time and performance. Conclu-
sions of our findings are finally presented.
2. Convergence and differentiation
2.1. Case for convergence
For convergence arguments, we turn to the literature
on population ecology that deals with organizational
homogeneity and diversity (Aldrich, 1979; Carroll, 1984;
Hannan and Freeman, 1989; Pennings et al., 1998;
Stoeberl et al., 1998). Originally developed within the
context of national boundaries, organizational ecology
theory has been extended to international organizations
like TNCs as well (Rosenzweig and Singh, 1991). Spe-cifically, ecology-based studies are concerned with the
rates of change in biotic forms, in this case, organiza-
tions, with emphasis on the evolutionary dynamics that
determine the propensity of organizations to change.
Population ecologists believe that organizational change
depends on two conditions, namely the social and the
environmental. When change involves the replacement
of features that diminishes mortality, or, that enhancesorganizational competitiveness, a Darwinistic process of
selection is implied. Alternatively, when change simply
involves the incorporation of social learning that results
in transformation, then adaptation dominates (Hannan
and Freeman, 1984, 1989).
The notion of selection and adaptation is important
because organizational survival and mortality depend
on whether the organization is able to develop resources,strategies, and solutions that fit the environment in
which it is operating. The environment is typically re-
alized in terms of the task environment, and this consists
of a firm’s interactions with all other organizations (e.g.
customers, suppliers, competitors) (Castrogiovanni,
1991). Such a fit is termed ‘‘isomorphism’’. The degree
to which isomorphism occurs between an organization
and its task environment depends on, among otherthings, the nature of competition in the environment.
Firms are subjected to problems arising from the ‘‘lia-
bility of newness’’ (Stinchcombe, 1965; Bruderl and
Schussler, 1990; Henderson, 1999). Not only do younger
organizations take time to establish relationships with
customers, suppliers and institutions, but they also have
to compete with existing organizations that have already
established network stability and embeddedness in theregion. The selection process tends to favor organiza-
tions that have built firm reputation and legitimacy
through reliability and accountability. Reliable firm
performance increases efficiency by minimizing envi-
ronmental uncertainty. Accountability, that is the ability
of firms to account rationally for their actions, increases
efficiency by establishing the norms of corporate deci-
sions in the distribution of resources (Hannan andFreeman, 1984; Barren et al., 1994).
Since organizations with low reliability and ac-
countability tend to be selected out, then organizations
that have both properties will tend to dominate, while
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 113
those that do not face a high mortality rate. This se-
lection process exerts pressures for convergence in or-
ganization forms and structure over time within a
population in similar environments. Convergence isalso expected to be strong among TNCs because they
operate in an oligopolistic environment, hence they
compete in an environment that is dominated by few
survivors.
Firm age is not the only factor that determines or-
ganizational change and survival. The ‘‘liability of
smallness’’ thesis proposes that the selection process in
the contemporary global economy tends to favor largeorganizations such as TNCs (Singh and Lumsden,
1990). Larger organizations are subjected to greater in-
ertial pressures because they tend to be more complex.
Core aspects, practices and governance of larger firms
are difficult to restructure, dismantle or replaced as
compared to smaller firms which possess fewer resources
to compete for long term labor, market and structural
stability.The above suggests that organizations become more
and more homogenous as they grow older and larger.
The lower mortality rates of organizations that are
bigger and older indicate that organizational survival
rests on a set of factors defining procedural rationality
and social learning that tend to result in homogenous
forms and practices within a population. These produce
organizational stability, which in turn produces con-vergence where the only change involves incremental
change and adaptations that elaborate upon structures,
systems and controls (Lant and Mezias, 1992). A major
mechanism for achieving isomorphism is that of ‘‘mi-
metic isomorphism’’ (DiMaggio and Powell, 1983;
Haveman, 1993). Under mimetic isomorphism, organi-
zations imitate the actions and strategies of other
organizations when faced with environmental uncer-tainties. Newer entrants will tend to imitate the suc-
cessful action or strategy of older and more established
firms, while smaller firms will tend to imitate those of the
larger firm. The spread of the matrix management or
multidivisional corporate structure is a good example of
mimetic isomorphism. Taken together, the ecological
perspective posits a close relationship between organi-
zational and environmental conditions. The selectionprocess favors a set of reproducible structures, forms
and strategies that closely match the environmental
condition. This encourages a process of convergence
such that change is conservative and seeks only to
maintain and sustain relationships and governance
rules.
Isomorphism is also assumed in most economic
analyses of interfirm relationships. Nelson (1991, p. 61)writes that ‘‘In virtually all economic analyses, differ-
ences among firms in the same line of business are re-
pressed. . .’’, and attributes this to the tendency of the
field of Economics to subscribe to a clear objective
performance (e.g. profitability) in evaluating firm com-
petitiveness. National differences are seen in terms of
institutional or market failures rather than discretionary
differences, the latter of which is much more concernedin the particularities of firms. Market forces are ulti-
mately expected to undermine ‘‘artificial regimes’’ that
are isolated from international competition, unleashing
forces of convergence (Hollingsworth and Streeck,
1994).
If firms from different nations wish to sell similar
goods and services in the same global markets, the
convergence school would expect day-to-day behaviorto become more and more similar. While the contin-
gencies of technology may affect the ability of capital
and labor to follow identical production functions, most
economies are nonetheless, expected to reach techno-
logical parity in the long run because technology is
largely transportable and culturally neutral (Doremus
et al., 1998). Local or national variation is regarded as
primarily a problem to be managed within the context ofconverging global control and coordination (Bartlett
and Ghoshal, 1997; Prahalad and Doz, 1987). Evidence
of convergence has been suggested in the research of
Delmestri (1997) in his comparative analysis of Italian
and German machine tool firms, Lee et al. (2000) study
of Korean and Japanese firms, and Liker et al. (1996)
comparison of Japanese and American TNCs. The fol-
lowing view on business and management organizationbest summarizes the convergence school:
It is unlike that differences in management disci-
plines––no matter how wide a gap they create
between competitors––will result in stable, sustain-
able competitive advantage differences between
competitors (Doz, 1997, p. 493).
2.2. National differences
In contrast to the convergence school, comparative
research suggests that there are clear differences in the
way TNCs from different societies solve and coordinatesimilar problems. Much of this research originates from
studies comparing European firms (Maurice et al., 1980;
Mueller, 1994; Sorge, 1991), Japanese and American
firms (Borrus, 2000; Dicken, 2003; Encarnation, 1993,
1999; Duysters and Hagedoorn, 2001; Ernst, 2000;
O’Brien, 1994; Thompson and Poon, 2001; West, 2002),
and Asian Business Systems (Whitley, 1991, 1999; Lee
et al., 2000).The best known comparative works of European firm
organization are embodied in the neo-contingency
school where ‘‘societal effects’’ are seen to determine
TNC form and practices. The central argument behind
neo-contingency is that a firm’s competitive advantage is
reciprocally related to the society’s institutional, orga-
nizational and human resource patterns. That is to say,
114 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
societally and institutionally specific organizational
form and practices are correlated to particular economic
niches that are constituted through interdependence
between the industrial structure, organizational cultureand human resources (Sorge, 1991).
In Sorge’s (1991) relatively well-cited study of British,
French and German machine tool firms, he related the
organizational forms of their firms to the countries’ in-
stitutional arrangements. German firms, also the most
successful of the three European firms, show a pattern of
craft production where organization boundaries are less
sharp (e.g. less segmentation, fewer line-staff and gen-eralist-specialist distinctions), and concluded that these
socio-institutional arrangements have resulted in a
greater competitive advantage for German machine tool
firms than for either French or British firms. Neo-con-
tingency argues that distinctive national patterns of or-
ganization may be identified because organizations
such as TNCs and the society mirror each other struc-
turally.Such an institutional perspective has its variants in
geography for example the notion of ‘‘institutional
thickness’’ and institutional capacities (Amin and Thrift,
1995; Sit and Lie, 2000; Hudson, 2000; Phelps, 2000).
More specifically, societal effects may be captured in a
number of economic geographers’ works which collec-
tively show that TNCs global operations continue to be
spatially embedded because of nationally or even re-gionally constituted social, cultural and regulatory
processes. Those studying TNC activities point to the
way in which markets are locally and institutionally
modified when it comes to labor power (Cox, 1997), the
importance of national/state political and regulatory
systems constituting firm-place relationships (Dicken,
2000), and the ‘‘culture of industrial practices’’ in tech-
nology practices (Gertler, 1995). In short, somewhat inline with neo-contingency arguments, geographers note
that organizational diversity rather than homogeneity
tends to dominate because of locational inertia associ-
ated with the thickness of socio-cultural heritage (Scott,
1999), or, because nationality significantly influences
corporate strategy in terms of specific mixes of home
and host country conditions (Schoenberger, 1997, 1999).
Studies on Chinese business networks by economic geo-graphers, in particular, have argued for a more cul-
tural, and thereby contingent, view of firm organization.
Yeung (1997) suggests that Chinese TNCs build insti-
tutional thickness through emphasis on social networks
than economic relations. This includes extrafirm rela-
tions with state actors, interfirm relations with friends
and joint ventures, and intrafirm relations through
socialization of family members in corporate control.In reviewing the literature on German, Japanese,
American and East Asian TNCs, Dicken (2003, p. 235)
concluded that ‘‘. . . it would be extremely surprising
if the distinctive nature of nationally based TNCs
were to be replaced by a standardized homogenous
form . . .’’.In a separate but related line of argument, the busi-
ness system approach attributes the persistence of or-ganizational diversity to three major factors; namely,
firms’ system of control and coordination, the extent of
specialization and evolution of firm strategies, and the
nature of interfirm coordination (Whitley, 1991, 1999).
In comparing Korean, Japanese and Chinese firms,
Whitley argues that contemporary firm governance
among the three types of firms is shaped by the char-
acteristics of dominant social institutions in their homecountries. Unlike the neo-contingency school which has
focused heavily on institutions supporting firm’s human
resource development, the business system approach
takes a broader view of societal contexts, including po-
litical and financial systems of incentives, and the logic
of relational networks among the Asian firms. Such an
approach also appears to be popular among geogra-
phers studying TNCs from Asia (e.g. Yeung, 2000;Leung, 1993; Hsing, 1996; Aoyama, 2000).
2.3. Convergence or differentiation in the Asia-Pacific?
Rather interestingly, the debate on convergence and
differentiation is paralleled by distinct national differ-
ences among researchers on the issue. Rosenzweig
(1994) charges that overarching presumptions of con-
vergence embodied in universal theories is largely de-
veloped by American scholars, based on economic and
organizational activities observed in American society
(see also McMillan, 1990; Ernst, 2000; Borrus, 2000).Japanese and Asian firms’ relations are governed by
trust, loyalties and obligations, and tend not to have
the properties of economic behavior built around the
‘‘Berle-Means corporation’’ model of the US. Under
the Berle-Means corporation model, ownership is sep-
arated from control, and share ownership is widely
dispersed among individuals, households and institu-
tional investors. It is widely accepted that the nature ofits capital markets, emphasis on equity financing,
and, legal system of anti-trust laws have all greatly
shaped corporate governance in the US (O’Brien, 1994;
Dicken, 2003; Doremus et al., 1998; Thomas and War-
ing, 1999).
On the other side of the coin, Japanese and European
researchers have resisted deterministic models developed
predominantly in American economics and businessschools. Kojima (1973, 1991) was among the first to
propose that the outward investments of Japanese
TNCs are ‘‘different’’ to those of American TNCs. Ad-
vocates of Japanese investment are especially adamant
concerning the uniqueness of Japanese TNCs and cite
evidence of variations in foreign ownership, sectoral
distribution, and industrial organization as the major
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 115
features of national differences. 1 Likewise, the Euro-
pean neo-contingency school has promoted Child’s
(1972) notion of ‘‘functional equivalence’’ which rejects
outright convergence in TNC strategic behavior andorganization but allows TNCs from different countries
and cultural contexts to have functionally equivalent
solutions and similar levels of performance. For exam-
ple, American industrial relations may be made up of
collective bargaining, while that of the Japanese system
is based on consensus-building and consultation (Lin-
coln et al., 1986), nevertheless, the two systems result in
similar wage determination. In this case, Japanese andAmerican organizational features may hold similar
goals of tailoring the organization to the environment,
but they also achieve similar objectives through different
institutions.
3. Convergence or differentiation: An analysis
In this section, we address the convergence-differen-
tiation debate in the context of Japanese and US TNC
firms operating in Hong Kong and Singapore based on a
firm survey that was conducted in 1998 and completed
in 1999. Both cities host the largest number of TNCslocated in the Asia Pacific. More specifically, we analyze
the nature of the strategic functions that support the
international expansion of both manufacturing and
non-manufacturing based TNCs. 2 The aim here is to
unpack the organizational principles that underlie two
different firm nationalities and that shape the global
strategies of firms. While European firms such as those
from the United Kingdom (UK) have a rather long hi-story in the region, they are excluded from the analysis
here because of their relatively small numbers compared
to Japanese and American firms. British firms are the
most numerous among European firms operating in the
region, but they still trail Japan and America in terms of
numbers (between one-third to half of firms from Japan
and America). Including British or other European firms
would raise serious difficulties in the analysis and resultsthat follow because of unequal size problems.
1 Japanese scholars argue that Japanese firms are more likely to
engage in joint ventures and minority ownership with their Asian
affiliates as opposed to US TNCs preference for majority ownership.
Japanese TNCs also favor the exploitation of factor cost advantages as
opposed to US TNCs exploitation of ownership advantages. Finally,
cooperative buyer-customer relations are much more characteristic of
Japanese TNC networks unlike the more formal interfirm relations
underscoring US industrial organization, which encourage greater
technology transfer from Japanese to indigenous firms in Asia (Urata,
1999; Kojima, 1991).2 Non-manufacturing-based firms include the following sectors:
retail, wholesale, finance, insurance, trade and transportation.
3.1. Data and methodology
To study the global strategy of TNCs, we surveyed
Japanese and American TNCs based in Singapore andHong Kong. These two cities host the largest number of
foreign TNCs of any city in the Asia-Pacific and are
particularly popular destinations for US foreign direct
investment (FDI). Since the late 1980s, both cities have
attracted the highest shares of US FDI, capturing
roughly 44% in 1999 of all inflows into the region
(www.bea.doc.gov). Hong Kong’s laissez-faire tenden-
cies before its return to China, and Singapore’s pro-TNC policies explain the preponderance of foreign
capital in the two cities (Poon and Thompson, 2001).
In Singapore, foreign TNCs account for some two-
thirds of total equity investment in the manufacturing
sector and are responsible for more than 70% of the
country’s manufacturing output. Further, TNCs are a
major source of employment and account for up to 85%
of the country’s direct exports. Foreign investment isalso important in the service sector (Ermisch and Huff,
1999). This is particularly true in the banking sector
which has seen increased liberalization of financial
controls as the city attempts to remain a top interna-
tional financial center in the region. However, economic
development in Singapore is driven by a history of
government intervention, leading commentators to
describe its political economy as a ‘‘nanny state’’(Montagnon, 2000). Like Singapore, Hong Kong also
serves as regional strategic hub for foreign TNCs, with
over 2,000 TNC regional offices based there (Thompson,
2000). Key locational advantages for TNCs have been a
non-interventionist but well regulated financial system,
an internationally oriented business infrastructure, a
concentrated cluster of both foreign and local business
services firms, and a laissez-faire commercial environ-ment. Its proximity to China’s large market has also
increased its locational attraction to manufacturing-
based TNCs. TNCs are further drawn to the two cities
for their geographical positions within the Asia-Pacific
time-zone. Over the last 10 years, Hong Kong and
Singapore have further become Asia’s most desired sites
for hosting the regional headquarters of TNCs (Perry
et al., 1998).Chamber of commerce membership and business di-
rectories in each city were used to draw samples of
Japanese and American firms. In Singapore, a total of
603 pre-tested self-completion survey instruments were
administered to American or Japanese firms. A total of
53 self-identified Japanese and self-identified 88 Ameri-
can firm responses were received. To bolster total
number of cases and to allow unit non-response bias tobe checked for, survey instruments were administered a
second time to non-responding firms. This yielded a
further 32 self-identified Japanese and 42 self-identified
American firm returns, making a total of 215. To test for
116 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
unit non-response bias, the procedure suggested by
Armstrong and Overton (1979) was used. They propose
that respondents replying later to a survey are more
likely to resemble non-respondents than early respon-dents, implying that significant differences between first
and second administration respondents would predict
differences between those in fact responding and those
not. Pearson chi square procedures suggested no sig-
nificant differences between the proportionality of first
and second administration respondents in terms of na-
tional origin (v2 ¼ 0:65, p ¼ 0:42), broad industry sector(v2 ¼ 1:97, p ¼ 0:16), or firm size measured by annualglobal sales (v2 ¼ 0:69, p ¼ 0:41). Hence, there would
appear to have been no significant non-respondent bias,
therefore results might be regarded as reasonably rep-
resentative of the overall population in Singapore. In
Hong Kong, a total of 235 responses from self-identified
Japanese and American TNCs was returned from a
mailing to 648 Japanese TNCs and to 1,396 US TNCs.
As a second mailing was not possible, to check for unitnon-response bias, again following Armstrong and
Overton (1979), early and late responders were com-
pared on a number of demographic characteristics to
test if they differed significantly. No significant differ-
ences were found in respect of national origin
(v2 ¼ 1:72, p ¼ 0:19), broad industry sector (v2 ¼ 0:33,p ¼ 0:57), or firm size measured by annual global sales
(v2 ¼ 2:21, p ¼ 0:82). Hence, again, there would appearto have been no significant unit non-respondent bias,
suggesting the sample to be broadly representative of the
population. After removing non-Japanese and non-
American firms, the final number of returns, 450, makes
17% response rate. This might be considered very re-
spectable for international mail surveys, and compares
well with the response rates reported by other re-
searchers for business surveys in Hong Kong and theAsia-Pacific (Jobber et al., 1991; Harzing, 2000).
3.2. Firm characteristics
Table 1 shows the age of Japanese and American
TNCs for both manufacturing and non-manufacturing
sectors. The table reveals notable differences between the
two nationalities. A relatively higher proportion of
Japanese firms have been in the two economies for more
Table 1
Age of firms by nationality
Age Manufacturing (%)
Japan US
Less than 5 years 1.4 8.7
6–15 years 34.2 45.6
16–25 years 41.0 28.2
More than 25 years 23.3 17.5
Source: Authors’ survey. Based on listwise n ¼ 450.
than 25 years. This share is as high as 33% for non-
manufacturing firms. This contrasts with the share of US
firms that has been operating in the region for the same
period, which is about 17–21%. Conversely, a greaterproportion of US firms is younger. Between 7% and 8%
of US firms have set up operations in the region in the
last five years compared to only about 1.5% from Japan.
The age distribution is also interesting from the point
of view of Japanese firms’ pattern of internationaliza-
tion. Japanese TNCs are said to be late international-
izers having largely joined their Western counterparts in
the global market only in the last century (Encarnation,1999). Yet in Asia, they are among the earliest interna-
tionalizers next to British and other European firms.
This makes the comparisons between Japanese and
American firms in Asia compelling as the strategies of
American firms elsewhere are often assumed to be the
model to converge to (Boyacigiller and Adler, 1991).
In terms of firm size, worldwide sales figures in Table
2 show that manufacturing firms tend to be slightlysmaller at under $1 billion for both nationalities.
Worldwide asset figures also support this. However,
both measures of size also indicate that a higher pro-
portion of large non-manufacturing-based American
firms of over $10 billion may be found: 51% for sales
and 47% for assets. In terms of transnationality, global
reaches of American TNCs are wider, with more than
half of the firms reporting having operations in morethan 30 countries compared to only about 33–35%
for Japanese TNCs.
3.3. Strategic functions of TNCs
An �optimal’ global strategy is driven by a major form
of advantage, namely the ability to develop global
competitive advantages through operational flexibility
that is derived from managing the flow of resources and
information within the multinational network. The ex-
tent to which a strategy can be globalized thus depends
on the extent to which TNCs can maximize functionalintegration of their international activities while still
responding to national differences in product markets
(Bartlett and Ghoshal, 1997; Johansson and Yip, 1994).
Successful implementers of a global strategy are then
expected to share the following dimensions:
Non-manufacturing (%)
Japan US
1.5 7.1
24.7 47.9
40.5 23.6
33.3 21.4
Table 2
Distribution of firm characteristics
Firm characteristics Manufacturing (%) Non-manufacturing (%)
Japan US Japan US
Worldwide sales
<$250m 4.5 10.7 15.9 17.1
<$250m-$lb 56.7 54.7 42.8 36.0
$lb-$10b 14.9 13.3 1.6 10.3
>$10b 23.8 21.3 39.7 31.6
Worldwide assets
<$250m 13.7 11.6 18.7 25.4
<$250m-$lb 43.9 55.0 35.9 27.1
$lb-$10b 12.1 6.2 9.4 6.6
>$10b 30.3 15.9 35.9 40.9
Transnationality (no. of countries of operations)
<10 28.0 23.6 38.0 19.8
11–30 38.7 23.0 26.8 21.3
>30 33.3 53.4 35.2 58.9
Note: Shares are standardized to account for uneven sample size between Japan and US.
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 117
(1) the ability to build market shares in strategic coun-
tries, and to reap cost benefits from exploiting inter-
national divisions of labor, and
(2) the development of control and coordination mech-
anism in order to leverage TNCs dispersed resources
while building global competencies.
In this section, we examine the evolution of global
strategies via the development patterns of TNC func-
tions in Singapore and Hong Kong for both manufac-
turing and non-manufacturing firms. From the survey,
firms were asked to rank the importance of some 35
functions on a five point interval measure (1¼ very un-
important, 5¼ very important) to determine their im-
portance in supporting the firms’ global strategy. Weperformed a factor analysis on the functions in order
to derive a reduced classification of the functional roles
of TNCs. 3
3 Under factor analysis, a small number of latent factors may be
extracted that explains why the variables are correlated with one
another. Such a procedure searches for relationships among the
variables, and is appropriate when the observed variables represent
indicators of the latent constructs that are to be measured. As a major
objective of this paper is to extract the functions that drive a firm’s
global strategy, this necessarily calls for exploratory as opposed to
confirmatory factor analysis. There are two reasons for this. First,
exploratory factor analysis is more appropriate when theory genera-
tion as opposed to theory confirmation is the major aim of the
investigation. Second, while confirmatory factor analysis is generally
more powerful for evaluating construct validity, it also requires the
researcher to begin with a-prior hypotheses (including the number of
predetermined factors). Given that very little work has been done that
directly evaluates firm functions and their global strategy, any
predetermination of the nature of correlations between the variables,
or, attempt to match optimally the observed and theoretical factor
structures required of confirmatory factor analysis, is suboptimal for
the study here (Stevens, 1996).
The selection of factors was based on several criteria
including the Kaiser-Guttman’s rule of eigenvalue
greater than 1, the sum of communality (0.70 on our
case), high factor loadings and scree tests. Based on
these criteria, six major TNC functions may be identified
(Tables 3 and 4):
(1) Marketing-production (factor 1). The functionsthat load heavily on this factor are concerned with
marketing-related activities and execution such as sales
planning and market research, as well as the production
aspects of manufacturing such as raw material sourcing,
testing and quality control.
(2) Organization-renewal (factor 2). This factor en-
compasses functions that on the one hand, enable the
organization of final products for distribution to cus-tomers (e.g. packaging, warehousing), or, the develop-
ment of products tailored to local markets (e.g. new
product or process development) on the other. The lat-
ter may be interpreted to reflect a renewal process that
allows a firm to respond continuously to the heteroge-
neity of markets in the Asia Pacific in order to remain
competitive.
(3) Control-coordination (factor 3). This factor relatesdirectly to parent-subsidiary relationships, a crucial di-
mension in the success of global strategies because a
major challenge facing TNCs is how to link their ac-
tivities and resources across their international net-
works in ways that facilitate control and coordination
among its subsidiaries and plants. Much of the work on
this factor has focussed on headquarters’ strategic
control of their subsidiaries (Prahalad and Doz, 1987),or, the development of subsidiaries by TNCs as a
strategy to enhance their responsiveness and coordi-
nation of markets (Taggart, 1998). In this case, the
functions that loaded heavily on this factor are con-
cerned with activities like reporting to parent firms and
Table 3
Factor analysis: strategic functions of manufacturing-based TNCs
Functions Factor 1: market-
ing-production
(eigen¼ 12.4)
Factor 2: organi-
zational-renewal
(eigen¼ 5.8)
Factor 3: control-
coordination
(eigen¼ 3.4)
Factor 4: ser-
vice-support
(eigen¼ 2.4)
Factor 5: entrepre-
neurial-developmental
(eigen¼ 1.9)
Factor 6: dis-
tribution
(eigen¼ 1.6)
Market planning and
execution
0.9219 0.1196 )0.0117 0.0174 0.0068 0.0711
Sales planning 0.9147 0.2481 0.0500 0.0756 0.1162 0.0677
Quality control 0.9147 0.2481 0.0500 0.0756 0.1162 0.0677
Sales/marketing
procurement
0.8825 0.2857 0.0501 0.0962 0.1060 0.0382
Market research 0.7276 0.1816 0.0018 0.4200 )0.0517 0.0185
Testing 0.8825 0.2857 0.0501 0.0962 0.1060 0.0382
Assembly 0.9219 0.1196 )0.0117 0.0174 0.0068 0.0711
Raw material
sourcing
0.7276 0.1816 0.0018 0.4200 )0.0517 0.0185
Basic research 0.0546 0.8510 0.0103 0.2777 )0.0573 0.1371
Applied research 0.1518 0.8994 0.1021 0.1156 0.0469 0.0182
New product
development
0.3953 0.7834 0.0212 )0.0107 0.1218 )0.0309
Process technology
development
0.4038 0.7817 0.0845 0.0916 0.1966 )0.0309
Customer service 0.0546 0.8501 0.0103 0.2777 )0.0573 0.1371
Warehousing 0.1518 0.8994 0.1021 0.1157 0.0470 0.0182
Packaging 0.1518 0.7835 0.0212 0.0107 0.1966 )0.0309Order processing 0.3953 0.7816 0.0845 0.0916 )0.0411 )0.0309Reporting regional
activities to parent
companies
0.0155 )0.0012 0.8904 0.1027 0.0599 0.0055
Coordination of
other operations
0.0454 0.1164 0.8843 0.1742 0.1259 0.0373
Regional liaison
center
0.0639 0.0566 0.8749 0.1457 0.0383 0.0173
Supporting regional
operations
)0.0006 0.0592 0.8634 0.1916 0.0063 0.0572
Monitoring other
regional operations
)0.0231 0.1483 0.8487 0.1538 0.1442 0.1041
Regional strategy 0.0232 )0.0796 0.6473 0.0609 0.2131 )0.1199Capital finance 0.1065 0.1727 0.1607 0.8472 0.1120 0.0193
Insurance 0.1319 0.1520 0.2321 0.7939 0.2678 )0.0292Trade finance 0.1892 0.1638 0.2591 0.7795 0.0674 )0.0055Accounting/auditing 0.2214 0.1523 0.4793 0.5888 0.2545 )0.1207Non-material
procurement
0.1311 0.2136 0.2066 0.5331 0.1876 0.0431
Regional IT
management
0.1923 0.1949 0.2447 0.3196 0.6568 0.0655
Personnel
development
0.0437 0.1036 0.2806 0.3150 0.6464 )0.0501
Business
development
0.0208 0.2705 0.2007 0.2978 0.6175 0.0121
Product development 0.3224 0.4123 0.1938 0.0837 0.4394 0.0329
Land distribution 0.0886 )0.0866 )0.1480 0.0524 0.1688 0.7323
Coordinate regional
distribution
)0.0168 0.0725 0.0313 )0.0054 )0.2529 0.6795
Coordinate global
distribution
0.0851 0.0815 0.0901 0.0659 0.0234 0.6712
118 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
coordinating operations in the region. Functions here
are largely associated with those of a regional head-
quarter.
(4) Service support (factor 4). The major functions
associated with this factor are largely related to finance
infrastructure such as trade or investment capital and
accounting issues which provide ancillary services to the
manufacturing process.
(5) Entrepreneurial-developmental (factor 5). A suc-
cessful global strategy requires the ability of a firm to
create new market and business opportunities, hence
functions here are aligned with factors that require
Table 4
Factor analysis: strategic functions of non-manufacturing-based TNCs
Factor 1: mar-
keting-produc-
tion
(eigen¼ 13.4)
Factor 2: orga-
nizational-re-
newal
(eigen¼ 5.5)
Factor 3: con-
trol-coordina-
tion (eigen¼ 3.1)
Factor 4: service-
support
(eigen¼ 2.4)
Factor 5: entre-
preneurial-devel-
opmental
(eigen¼ 1.8)
Factor 6: distri-
bution
(eigen¼ 1.5)
Sales and marketing
procurement
0.9097 0.2284 0.0221 0.0284 0.0691 0.0279
Sales planning and
execution
0.8801 0.2510 0.0023 0.0447 0.2140 0.0598
Market planning 0.8766 0.1977 0.0813 0.1953 )0.0272 0.0808
Market research 0.7681 0.3500 0.0038 0.2626 )0.1082 )0.0387Testing 0.9097 0.2284 0.0221 0.0284 0.0691 0.0279
Quality control 0.8801 0.2510 0.0023 0.0447 0.2140 0.0598
Assembly 0.8766 0.1977 0.0813 0.1953 )0.0272 0.0808
Raw material sourcing 0.7681 0.3500 0.0038 0.2626 )0.1082 )0.0387Warehousing 0.2208 0.9192 0.0281 0.1407 0.1156 )0.0518Applied research 0.2208 0.9190 0.0281 0.1407 0.1156 )0.0518Basic research 0.1930 0.8738 0.0787 0.1632 0.1263 )0.0028New product development 0.2435 0.8624 0.0429 0.1649 0.0822 0.0207
Process technology
development
0.4196 0.7570 0.1563 0.0343 0.0254 0.0861
Customer service 0.1930 0.8738 0.0787 0.1632 0.1263 )0.0028Packaging 0.2435 0.8623 0.0429 0.1649 0.0822 0.0207
Order processing 0.4196 0.7570 0.1563 0.0343 0.0254 0.0861
Regional liaison 0.0601 0.0928 0.8550 0.1167 0.0079 )0.0832Reporting regional
operations
0.0016 )0.0530 0.8421 0.0178 )0.0056 )0.2055
Monitoring regional
operations
0.2118 0.0876 0.7773 0.1839 0.0959 )0.1233
Coordination of other
operations
)0.0767 0.0962 0.7588 0.1818 0.2780 0.1950
Supporting regional
operations
0.0622 0.0577 0.7287 0.2036 0.3732 0.1244
Regional strategy )0.0389 0.0083 0.5841 0.0877 0.4479 )0.0196Personnel development )0.0368 0.0328 0.5180 0.2323 0.6695 0.0109
Trade finance 0.1873 0.2076 0.1765 0.8430 0.0874 0.0300
Capital finance 0.1951 0.2177 0.2181 0.8271 0.1250 0.0350
Insurance 0.2851 0.1768 0.1822 0.7309 0.2431 0.0353
Accounting/auditing 0.1341 0.3365 0.1720 0.6552 0.1307 0.1230
Business development 0.0729 0.1685 0.2554 0.1757 0.8284 )0.0625Product development 0.1835 0.3438 0.0797 0.1084 0.7462 0.0091
Regional IT management 0.2276 0.1900 0.3965 0.2243 0.4970 0.0229
Land distribution 0.0377 )0.0263 0.1047 0.0652 0.0322 0.8407
Coordination of regional
distribution
)0.0001 0.0103 0.0842 0.1567 )0.1012 0.7855
Coordination of global
distribution
0.1711 0.1469 0.1047 0.1162 0.2321 0.5326
4 Between 70% and 75% of manufacturing and non-manufacturing
firms loaded significantly on factors 1 and 2 respectively. The
corresponding shares for factors 3 to 6 were 60 to 65%.5 Factor scores have been widely used by geographers to examine
differences in spatial structures, for example, in migration (Pandit,
1994) and information flows (Mitchelson and Wheeler, 1994).
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 119
softer assets such as human resources or design and
development in order to spearhead entrepreneurial ini-
tiatives in national environments that are complex
(Bartlett and Ghoshal, 1997).
(6) Distribution (factor 6). Functions in this factor are
primarily established to ensure that goods and services
are distributed not just to Asian markets but that help
build efficient logistical integration as well.All six factors for both manufacturing and non-
manufacturing firms are identical, both in terms of func-
tions and in terms of the magnitude of variance explained
by each factor. For example, the first factor, marketing-
production explains about one-third of the variance in
both sectors while factor six on distribution explains be-
tween 4% and 5% variance. The six factors identified here
describe the range of strategic functions that have been
developed to help advance the global strategy of TNCs. 4
To examine the extent that convergence might have
occurred between the TNCs, we conducted a two way
analysis-of-variance (ANOVA) on the factor scores of
the six factors by age and nationality. 5 We divided firms
120 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
into three major age groups: those who have been in-
vesting and operating for more than 25 years, those
between 11 and 25 years, and those below 10 years. This
provides a post hoc way of charting the firms’ evolutionby �slicing’ their evolution into three time periods, that
is, beginning, intermediate and ageing phases. Firm age
only allows us to chart the static evolution of firms’
strategies, but it is a central variable in ecology-based
models, and empirical studies on firm convergence
(Duysters and Hagedoorn, 2001). While not a perfect
analytical strategy, nevertheless, if convergence has in-
deed occurred, we would expect the functions not todiffer significantly among the two firm nationalities. The
results are presented in Tables 5 and 6. In terms of age,
there is a significant difference between older and
younger firms in control-coordination functions for
manufacturing based TNCs and service support for
non-manufacturing based TNCs. For nationality, dif-
ferences between Japanese and American firms are
rather striking. Manufacturing-based Japanese TNCsemphasize organizational-renewal as well as service
support roles, while American TNCs emphasize an en-
trepreneurial-developmental role. Non-manufacturing
based Japanese TNCs also emphasize service support,
but focus on marketing-production functions as well.
The combined results of Tables 3–6 may be summa-
rized as follows. First, as manufacturing-based TNCs
evolve over time in the Asia Pacific, strategic functionsthat are associated with control and coordination be-
come increasingly important. Table 5 shows that there is
no difference between Japanese and American compa-
nies on this, indicating that some level of convergence
may be implied. The picture is a little more complex for
non-manufacturing TNCs. In this case, both nationali-
Table 5
Manufacturing-based TNCs: differences in functions by age and nationalitya
Functions Firm age means Difference
agebOld firms
(>25
years)
Moderately
old firms
(6–25 years)
Young firms
(<5 years)
Marketing-
production
0.1018 )0.0138 )0.4591 No differe
Organizational-
renewal
)0.0658 0.0723 )0.2947 No differe
Control-coordi-
nation
0.1982 )0.0407 )0.7654 Old and
moderatel
old
firms> you
firms
Service support 0.0287 0.0056 )0.2183 No differe
Entrepreneurial-
developmental
)0.0568 0.0081 0.2525 No differe
Distribution 0.0494 0.0487 )0.0357 No differe
***, ** and * are 1%, 5% and 10% significance levels respectively.aMeans are based on factor scores from factor analysis.b Based on Duncan’s multiple range test, p < 0:05.c F -statistics are based on type III sums of squares.
ties place significance on service support functions over
time, but Table 6 also shows that the factor scores are
significantly higher for Japanese than American TNCs.
Indeed a consistent pattern from the factor analysis andANOVA results is that Japanese TNCs tend to em-
phasize service support functions whether they are
manufacturing or non-manufacturing based as com-
pared to their American counterparts. However, given
that older American firms are also placing a greater
emphasis on service support functions than younger and
newer American firms to Asia, it is not unreasonable to
conclude that American TNCs are converging some-what to the Japanese pattern.
One reason driving convergence in these functions lies
in mimetic isomorphism where newer entrants tend to
imitate the actions of older firms in order to ensure
survival and decrease mortality rates. In this case, newer
firms imitate more entrenched firms’ strategies of sur-
vival and coherence through control-coordination and
service support functions for manufacturing and non-manufacturing based TNCs respectively. This point
needs to be elaborated further. A central TNC dilemma
relates to the internal and external organizational dy-
namics of its international operations. On the one hand,
subsidiaries of Japanese and American TNCs in the Asia
Pacific are confronted with the external demands of
different national and local environments. On the other
hand, the parent firm faces the pressure of integratingits various subsidiaries to ensure some level of intra-
organizational consistency and internal isomorphism.
Control-coordination functions such as monitoring, re-
porting and regional coordination allow the subsidiary
to replicate routines and governance procedures that
realize the parent firm’s control imperatives. Replication
by F -valuec Firm nationality means Difference by
nationalitybF -valuec
Japan US
nce 0.11 0.0755 )0.0329 No difference 0.14
nce 0.86 0.3861 )0.1682 Japan>US 10.17���
y
ng
4.11��� )0.0451 0.0196 No difference 0.63
nce 0.09 0.3345 )0.1457 Japan>US 6.99���
nce 0.16 )0.2829 0.1233 US> Japan 4.7��
nce 0.10 0.1846 )0.0804 No difference 2.08
Table 6
Non-manufacturing-based differences in functions by age and nationalitya
Functions Firm age means Difference
by agebF -valuec Firm nationality
means
Difference by
nationalitybF -valuec
Old firms
(>25 years)
Moderately
old firms
(6–25 years)
Young firms
(<5 years)
Japan US
Marketing-
production
0.1358 0.0949 )0.4062 No difference 1.25 0.4534 )0.2015 Japan>US 5.36���
Organizational-
renewal
0.1652 )0.1032 )0.0130 No difference 0.71 0.2167 )0.0892 No difference 0.24
Control-
coordination
0.2564 )0.1349 )0.0138 No difference 0.37 0.0043 0.0002 No difference 0.83
Service support 0.5366 )0.0994 )0.3371 Old
firms>moder-
ately and
young firms
3.57�� 0.3680 )0.1244 Japan>US 4.10��
Entrepreneurial-
developmental
0.1947 0.0140 )0.2770 No difference 0.18 )0.1690 0.0403 No difference 0.41
Distribution 0.1227 0.0360 )0.0753 No difference 0.79 0.2516 )0.0817 Difference 0.21
***, ** and * are 1%, 5% and 10% significance levels respectively.aMeans are based on factor scores from factor analysis.b Based on Duncan’s multiple range test, p < 0:05.c F -statistics are based on type III sums of squares.
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 121
and imitation are therefore tools for forcing isomor-
phism internally within the organization, and externallywithin the larger regional-environmental context. Like-
wise for service support, it is fairly well-established that
financial flows such as trade and capital finance are
significant tools of corporate control (Asakawa, 2001),
and therefore a mechanism for forcing an environmental
‘‘fit’’ in TNCs governance structures. Subsidiaries in
global industries are typically dependent on the parent
firm for capital investment and financial resources whileparent firms rely on financial transactions to ensure a
greater similarity within the organization. Japanese
firms are found to insist on stronger internal controls
and organizational isomorphism than American TNCs
(Rosenzweig and Singh, 1991). The above then suggests
that globalization increases environmental complexity
arising from tensions that are associated with external
market heterogeneity. Hence, TNCs are faced withpressures to respond to local markets through strategies
of control-coordination and service support.
Second, Tables 3–6 also indicate evidence for differ-
entiation thereby providing some support for the neo-
contingency-business systems schools of thought. The
tables reveal that Japanese manufacturing TNCs tend to
emphasize both organization-renewal and service sup-
port functions while American manufacturing TNCsemphasize entrepreneurial-developmental roles. Rosen-
berg and Steinmueller (1988) have forcefully argued that
Japanese industries are characterized by a preoccupation
with a continual stream of small improvements that in-
volve much forward integration and attention to the
distribution process. This may explain their reliance on
research and development activities (organizational-
renewal). Further, Japanese R&D activities are also
characterized by strong coordination in the marketing
department andmanufacturing operations (see Belbedos,2001) thereby underscoring the strong marketing-
production factor. Differences in parent firms’ institu-
tional environments also contribute to differentiation.
Japanese firms are known to be far more oriented to
expanding market shares than profit maximization, and
are also more committed to long-term capital investment
(Johnson, 1995). They attach greater importance to
market intelligence and product customization as part oftheir strategy to circumvent protectedmarkets in the Asia
Pacific. The importance that TNCs place here on mar-
keting and service support is consistent with studies
elsewhere that have shown the rapid expansion of offices
in Asia among Japanese TNCs to support sales and ser-
vices (Edgington and Hayter, 2000). While research and
development (R&D) activities are largely retained back
home, Japanese TNCs pursue development and design(D&D) in Asia because of strategies that are aimed at
accelerating the speed at which products or services reach
the Asian markets. It appears therefore that Japanese’
greater emphasis on organizational-renewal functions
reflect their approach to innovative management and
the focus on refinement of products and services.
Concentration on entrepreneurial-developmental fun-
ctions such as business and product development byAmerican firms also strengthens the differentiation the-
sis. American TNCs are driven by more formal relations
and institutions back home (O’Brien, 1994). They are
more inclined to set up de facto international market
product and service standards where information is
owned as proprietary properties by parent companies.
Because of a propensity to exploit ownership advantages
from building such proprietary systems, they also tend
122 J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125
to exploit divisibility (Borrus, 2000). Hence American
firms tend to build competitive advantages through
strategies that enhance product differentiation as op-
posed to product renewals by the Japanese. That is tosay, they are more preoccupied with externally oriented
product and service driven strategies.
The analysis thus far does not offer a clear-cut con-
clusion to the convergence-differentiation debate. On the
one hand, it appears that environmental competition is
most intense in the arena of the market, narrowing the
scope for survival, and forcing TNC conformity in terms
of control-coordination and service support func-tions over time. On the other hand, societal effects
through the dominance of parent country culture also
results in differentiated deployment of strategic tools
between the two nationalities. It is important to note
that ecology-based arguments recognize the importance
of environmental ‘‘munificence’’ which refers to the
scarcity and abundance of resources needed by firms to
operate in an environment. Convergence is expectedwhen resources are scarce as this intensifies competition
and the selection process. But when resources are
abundant, then firms are less preoccupied with goals
of survival, and are more willing to use a wider range
of strategic tools.
Based on this reasoning, Japanese TNCs greater
emphasis on organizational-renewal and marketing-
production, and, American TNCs on entrepreneurial-developmental functions in the manufacturing sector,
reflect different environmental contexts back home
(supplier–customer–competitor–regulator relationships).
In the case of Japanese firms, pressures from the capital
market back home are much less resulting in reduced
threats of corporate takeovers, and thereby higher mu-
nificence. This, coupled with a strong business-govern-
ment relationships and a mercantilist orientation, havecreated an incentive system that motivates firms to
concentrate on downstream activities where product and
process development, customization and technology are
much more intimately tied to market and customer
needs. Turpin (1995) has argued that while Japanese
firms in the 1980s had focused on zero-defect products,
they are increasingly emphasizing zero-defects in cus-
tomer service as well. Our analysis appears to be con-sistent with such an observation and supports the
conclusion that Japanese TNCs are more inclined to
compete by product innovation and market research
and expansion (Kotha et al., 1995). The nature of the
capital market and patenting system in the US on the
other hand, tends to favor firms that are more interested
in Schumpetarian and upstream-based innovations back
home rather than establishing a production system thathelps to defend market positions overseas (Nelson,
1991). Instead, American TNCs in Asia rely on business
and product development functions to support a strat-
egy of product and service differentiation.
4. Conclusion
The central inquiry of this paper has been to try to
examine if Japanese and American TNCs would evolveto similar functional strategies in their operations in the
Asia Pacific. A central tenet driving the convergence
proposition is that organizations tend to adapt resources,
structures and controls towards co-alignment. As selec-
tive pressures favor firms that are older and larger, the
latter also forces TNCs to become more and more iso-
morphic with environmental characteristics. Among
national firms then, internationalization and globaliza-tion should initiate a process of learning and socializa-
tion among firms that make any one set of nationally
determined strategy increasingly difficult to sustain
over time. Theorization of convergence implicitly
assumes universality and more often than not, the uni-
versal model is based on American firms that are devel-
oped in American institutions, culture and geography
(Boyacigiller and Adler, 1991). This weakness has beenseverely criticized by differentiation proponents who
reject the low-context orientation of American-based
models, contending instead that national differences
in institutions and governance significantly influence, if
not determine, the organizational behavior of TNCs
abroad.
Our study has focused on a static analysis of struc-
tural firm convergence by attempting to chart the evo-lution of TNCs and their differentiated deployment of
strategic functions to manage global resources across
time. Specifically, we identified six strategic functions,
namely, organizational-renewal, marketing-production,
control-coordination, service support, entrepreneurial-
developmental and distribution as the major mecha-
nisms used by TNCs to balance the conflicting demands
of globalization and control. For manufacturing-basedfirms, Japanese TNCs tend to place a greater emphasis
on organizational-renewal and service support functions
in their Asian operations whereas American TNCs tend
to emphasize entrepreneurial-developmental functions.
For non-manufacturing based firms, Japanese TNCs
also differ from their American counterparts in terms of
their greater focus on marketing-production and service
support functions. These results suggest that Japaneseand American TNCs do not configure their resources
similarly internationally. American entrepreneurial-
developmental strategy appears to be based on firms’
desire to differentiate themselves from their competitors,
whereas Japanese marketing-production and organiza-
tional-renewal functions are much more concerned with
embedding market positions (see also Kotha et al.,
1995). Despite these divergent patterns however, there isalso some indication that convergence has occurred at
some level. In particular, like Japanese firms, American
firms that have been in Asia for a more established pe-
riod of time also rely on service support functions to
J.P.H. Poon, E.R. Thompson / Geoforum 35 (2004) 111–125 123
control their Asian operations. Hence older American
firms appear to have converged to that of Japanese in
functions related to financial controls. Both older Jap-
anese and American TNCs also favor the use of control-coordination instruments to manage their operations in
Asia. Such a strategy is consistent with the TNC liter-
ature that sees the global integration of subsidiaries
by regional headquarters as a major organizational sta-
bility.
In sum, the results point to a certain degree of inertia
among American and Japanese TNCs regarding orga-
nizational change in international environments. Whileselection and mimetic convergence may not have been
completely absent as was seen in the case of service
support functions, by the same token, the reproduc-
ibility of structures from home country would seem also
to have contributed to persistent differentiation. Fur-
ther, younger TNCs do not imitate all of the strategies
of older firms, just a selective few. Functional equiva-
lence appears to be more common than outright con-vergence, and pressures for convergence appear to have
been mediated by some degree of contingency that
suggest that TNCs will likely continue to exhibit na-
tional characteristics in international environments.
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