Bachelor Sustainable Packaging Claudio Becker
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Transcript of Bachelor Sustainable Packaging Claudio Becker
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL
LucerneUniversityofAppliedSciencesandArts
SchoolofArt&Design
BADesignManagement,International
BACHELORTHESISSUSTAINABLEPACKAGING
Sustainable packagingA comprehensive approach towards sustainable packaging with a focus onprimary packaging of food and drinks
Lucerne, May 2010
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL
LucerneUniversityofAppliedSciencesandArts
SchoolofArt&Design
BADesignManagement,International
TutorEMETM Daniel Aeschbacher, Tutor and Faculty Member,Design Management, International
Claudio BeckerBaselstrasse 47, CH - 6003 LuzernCell-phone: 0041 78 659 59 36E-mail: [email protected]
DESIGNMANAGEMENTENABLESCOMPANIESTODEVELOPNEWBUSINESSDIMENSIONSTHATDRIVEACOMPREHENSIVEAPPROACHTOWARDSSUSTAINABLEPACKAGING
Lucerne, May 2010
BACHELORTHESISSUSTAINABLEPACKAGING
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL IIIPAGE
TABLEOFCONTENTS
Abstract p. V
1. Introduction p. 1
2. Reference to design management p. 2
3. State of the Art p. 4
3.1 The context p. 4
3.2 Introduction to packaging p. 6
3.2.1 The fundamentals of packaging p. 6
3.2.2 The packaging design process p. 8
3.3 Sustainable packaging p. 10
3.3.1 What is sustainability? p. 10
3.3.2 What is sustainable packaging? p. 14
3.3.3 Materials p. 22
3.3.4 Barriers & drivers p. 25
3.4 Practise examples p. 28
3.4.1 Company overview p. 28
3.4.2 Comparison p. 29
4. Analysis / Synthesis p. 32
4.1 Insights p. 32
4.2 Sustainable packaging criteria p. 38
4.3 Recommendations p. 39
4.4 Conclusion p. 44
Bibliography p. 45
Books
Reports
Webography
Monography
Acknowledgements
Declaration of Authorship
Appendices
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL IVPAGE
LISTOFFIGURES
Figure 1 | p. 2 | Dimensions of Design Management in Organizations by Acklin and Hirter 2009
Figure 2 | p. 3 | Visualization of procedure by author
Figure 3 | p. 7 | Visualization of packaging stakeholders (adapted from the sustainable packaging project, Berkeley University, May 2010)
Figure 4 | p. 7 | Interaction of Packaging System with Product, Physical and Macro Environment (adapted from Kooijman, 1996)
Figure 5 | p. 8 | Visualization of a generic packaging design process by author (adapted from Boylston, 2009)
Figure 6 | p. 9 | Visualization of processing influences by author (adapted from Jedlicka, 2009)
Figure 7 | p. 10 | Visualizations of sustainability by author (adapted from Wikipedia, March 2010)
Figure 8 | p. 11 | Visualization of the 3Ps under consideration of ethics by author (adapted from Wikipedia, March 2010)
Figure 9 | p. 12 | Visualization of the three pillars by author (adapted from Wikipedia, March 2010)
Figure 10 | p. 13 | Visualization of biological/technical cycle by author (adapted from epea-hamburg.org)
Figure 11 | p. 14 | Visualization of sustainability principles by author (adapted from the sustainable packaging project, Berkeley University, May 2010)
Figure 12 | p. 16 | Visualization of the packaging product life cycle by author (adapted from the SPC,Sustainable Packaging Coalition, May 2010)
Figure 13 | p. 17 | Visualization of upstream, downstream impacts by author
Figure 14 | p. 17 | Visalization of life cycle assessment by author (adapted from Wikipedia, March 2010)
Figure 15 | p. 19 | Green Supply Chain Management by Srivastava SK. (International Journal of Management Reviews, 2007)
Figure 16 | p. 21 | Sustainability issue mapping by A420, May 2010 (www.a420.com)
Figure 17 | p. 22 | Municipal Solid Waste Generation, Recycling, and Disposal in the United States:Facts and Figures for 2008
Figure 18 | p. 22 | Municipal Solid Waste Generation, Recycling, and Disposal in the United States:Facts and Figures for 2008
Figure 19 | p. 29 | Visualization of the packaging design process / packaging life cycle by author
Figure 20 | p. 32 | Visualization of the analysis process by author
Figures 21 | p. 33 | Visualization of value network by author
Figures 22 | p. 38 | Visualization of sustainability by author (adapted from Wikipedia, May 2010)
Figure 23 | p. 42 | Visualization of concept assessment by author
LISTOFIMAGES
Image 1 | p. 6 | Primary packaging, google.com, date of access, May 2010
Image 2 | p. 6 | Secondary packaging, google.com, date of access, May 2010
Image 3 | p. 6 | Tertiary packaging, google.com, date of access, May 2010
Image 4 | p. 6 | Nature’s packaging, google.com, date of access, May 2010
Image 5 | p. 6 | Japanese Packaging Design: Imitating Nature, popsop.com, date of access, May 2010
Image 6 | p. 28 | Wal-Mart, google.com, date of access, May 2010
Image 7 | p. 28 | Innocent smoothies, innocentsmoothies.ch, date of access, May 2010
Image 8 | p. 28 | Cailler product line, google.com, date of access, May 2010
Image 9 to 12 | p. 42 | Storage documentation, images by author
Image 13 | p. 42 | Sketching for a prototype, Bolyston 2009
LISTOFTABLES
Table 1 | p.15 | Sustainable principles, Berkely University 2010 (Sustainable packaging project, Berkeley University, May 2010)
Table 2 | p.29 | Summary of measures taken by best practice examples (Wal-Mart)
Table 3 | p.30 | Summary of measures taken by best practice examples (Innocent)
Table 4 | p.31 | Summary of measures taken by best practice examples (Cailler)
Table 5 | p.43 | Proposals for further research by author
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL VPAGE
ABSTRACT
“Wasteisaby-productofaffluence,andpackagingcontributesgreatlytotheoveruseofnatural
resourcesonthefrontend,andexcessivewasteonthebackend.”(cf.Boylston,2009)
Thetopicofthisthesisissustainablepackagingwithafocusonprimarypackagingoffoodanddrinks(fast
movingconsumergoods,FMCG)withingroceryshops.Thehypothesisstatesthatdesignmanagementenables
companiestodevelopnewbusinessdimensionsthatdriveacomprehensiveapproachtowardssustainable
packaging.Theresearchquestiondealswithhowdesignmanagerscanhelpcompaniestodevelopsustainable
packagingthatresultsinaddedbusinessvalue.Thefinalgoalistoestablishrecommendationsforcompanies,
thatfacilitatethedevelopmentofsustainablepackaging.Moreover,anotheraimofthispaperistomotivate
companiestotakeleadershipanddrivechangetowardssustainablepackaging.
Asafirststep,thispaperinvestigatesthecurrentstateofpackagingintermsofsustainability.Packagingand
sustainabilityisexploredfromdifferentviewpointsinordertounderstandtheresearchquestionandconduct
researchdata,thatisrelevantforestablishingusefulcriteriaforsustainablepackaging.Forthisreason,
differentsources,suchasbooks,reports,casestudies,expertinterviewsorwebresearchwereconsidered
withintheresearch.Asasecondstep,theanalysisofgatheredinformationresultsininsights,whicharefurther-
moreusedtoestablishrecommendationsforcompaniesthatfacilitatesustainablepackagingdevelopment.
Thepaperisconcludedwithareviewofthehypothesisanditsobjectives.
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
1.INTRODUCTION
Nowadaysgroceryshopassortmenthasperfectlyadaptedtomodernlifestylesandconsumersalmost
seemtohaveanunlimitedamountofchoices.Thedownsideofthisdevelopmentisthateventhoughcom-
paniesmayhaveaddressedconsumersneedsandwantswhileincreasingtheirprofits,thishasunfortu-
natelyledtoexcessiveuseofpackaging,tremendoususeofnaturalresources,wasteandenvironmental
pollution.
AstheSustainablePackagingCoalitionpointsout,packagingaccountsforathirdofthewastestreamin
developedcountries.(cf.SustainablePackagingCoalition,2010)
“Themostseriousexternalcostsofpackaginglieintheextractionofnaturalresources,energy
consumptionandtheemissionofairandwaterpollutionthroughoutthemanufacturingprocesses.”
(cf.Imhoff,2005)AsBolystonadds,wasteisaby-productofaffluence,andpackagingcontributesgreatly
totheoveruseofnaturalresourcesonthefrontend,andexcessivewasteonthebackend.(cf.Boylston,
2009)
Iamfascinatedbytheconceptofsustainability.Ononehanditisaverycomplextopicthatinvolvesa
numberofaspectsthatneedtobeconsideredatthesametime.Itseemstobeatopicthatisverymuch
aboutsolvingandbalancingconflictsandisthereforeachallengingtaskforadesignmanager.Ontheoth-
erhandtheconceptofsustainabilityisfullofgoodintentionsthatservepositivelytothelongtermsurvival
ofhumankind,theenvironmentandbusinessesaswell.
AsafuturedesignmanagerIamconvincedthatsustainabilitywillbecomethecommonlanguageof
businessesandtherearemanyareaswitharealneedofsustainablesolutions.Duetotheshortlifecycle
ofpackagingandtheenormousconsumptionoftoday’ssociety,packagingisoneoftheindustriesthat
stronglyneedstofindsustainablesolutionsthatfurthermorewillcontributetotheirownsurvivalona
long-termview.Thereforeitisofmyinteresttoinvestigatesustainabilityincontextofpackagingwith
thegoaltofindanswersthatinspireandmotivatecompaniesthatarekeentotakeleadershipanddrive
changetowardssustainablepackaging.
Thepaperbeginswithanintroductionintothecontextofthepackaging.Thereasons,whypackaginghas
arrivedatastagewhereover-consumptionhasmajoreffectsandimplicationstotheenvironmentare
describedandfurthermore,thereasonswhychangeisnecessaryareexplained.Thefundamentalsof
packagingdesignareinvestigatedandatypicaldesignprocessofpackagingisdescribed.Moreover,the
influenceofconsumerpatternsandbehavioursisdiscussed.
Asanextstep,thepaperintroducesthereadertotheconceptofsustainability.Ageneraldefinitionofsus-
tainabilityisgiven;thesustainablepackaginglifecycleschematicisexplained.Packagingmaterials,as
wellasthemajorbarriersanddriversaredescribed.Furthermore,thesystemthinkingapproachamong
otherpossibilitiesthatcontributetomoresustainablepackagingisinvestigated.Moreover,casestudies
serveasabasistoinvestigatepackagingapproachesthateitherdrive,orpreventfrommovingtowards
sustainablepackaging.
Thereaftertheanalysis,interpretationandevaluationofresearchactivitiesleadstomajorinsightsincon-
textofbusinessbenefitsandsustainablepackagingprerequisites.Finallyrecommendationsforcompa-
niesareproposed,whichprovideacomprehensiveapproachtowardssustainablepackaging.
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
2.DESIGNMANAGEMENT
Asastartingpointitisimportanttodefinehowthisthesisislinkedtodesignmanagement.Thissection
describesthecentralideasofdesignmanagementandhowtheyarerelevanttoansweringtheresearch
questionandthefurtherprocedures.
Thetermdesignmanagementconsistsof„design“and„management“.Theterm„design“standsforanactivity
andanoutcome.Thismeansthatdesigncanbeseenasanactivity,aproblem-solvingprocesswithindesign
projects,whichneedstobemanagedandfinallyresultsindesignedoutcomessuchasproductsorservices.
Anotherfacetofdesignmanagementincontextofbusinessis,thatitinvolvesacontainerfullofofnon-design
activitiessuchasmarketing,finance,strategicplanningandoperationalactivitiesforinstance.(cf.Best,2006)
Thetermindicatesacombinationoftwodifferentmindsets–designersandmanagers.designmanage-
mentactsasamediatorbetweenthesedisciplines.OrasBrigitteBorjastates,oneobjectiveofdesign
managementistofamiliarisemanagerswithdesignanddesignerswithmanagement.(cf.deMozota,2003)
Designmanagementcanbeseenasaninterfacethatbridgesthegapbetweenmanagementanddesign
andbetweendesignandproduction.(cf.HSLUhomepage,2010)Itisaninterfacingactivityofdesignand
managementandisatthecoreaninterdisciplinarydiscipline.(cf.Acklin,Hirter,2009)
Bestpointsout,thatinliteraturetherecanbefoundplentyofdefinitionsofdesignmangement,formula-
tedbypractitionersoracademicauthorssuchasFarr,GorborTopalian&Turneroverthelast50years.
Nevertheless,thereisnosingle,universallyagreeddefinitionofthetermdesignmanagement.(cf.Best,
2006)Togiveasingle,butcomprehensivedefinitionhere,Junginer&Lockwooddefinedesignmanagement
asfollows:
„Designmanagementistheongoingmanagement–andleadership–ofdesignorganizations,de-
signprocesses,anddesignedoutcomes(whichincludeproducts,services,communications,environments
andinteractions).“(cf.Cooperet.al,2008)
Inordertodemonstratethecoreconceptsofdesignmanagementinavisualway,thebelowdesignma-
nagementmodelbyAcklinandHirter(2009)illustratesthecentraldimensionsofdesignmanagement.The
modelhasbeenallocatedtoAnthony‘strianglerepresenting:a)fundamentaldimensions(base)andb)acti-
vities(rightside),levelofactivities(leftside)andmovementsoftheimplementationofdesignmanagement
(insidetriangle).(cf.Acklin,Hirter,2009)
Figure 1 | Dimensions of Design Management in Organizations (cf. Acklin, Hirter 2009, p. 9)
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
AcklinandHirterdistinguishbetweendesignleadership,designmanagementanddesignthinking.(cf.Acklin,
Hirter2009,p.9)ThelattertermdesignthinkingrepresentsamorefluentconceptdescribedbyBrown(2008)
thathasbeenenteringthedesignmanagementdebate.AsMinthberg&Dumasstateout,designthinking
isnotaclearcutmanagementapproach,butdesignthinkingiscapableofaddressingabroadersystemof
values,designmethodologiesoraframeofmindthatcaninfusedesignintoanorganization’sculture.
(cf.Mintzberg&Dumas,1991)OrasHerbertandSimondefinedesignthinking,itisaprocessforpractical,
creativeresolutionofproblemsorissuesthatlooksforanimprovedfutureresult.(cf.Simon,Herbert,1996).
Intermsofpackaging,designthinkingcanthereforeserveasanapproachtofostercreativityandproblem
solvingwithinorganizationsinordertodevelopimprovedproductsorservicessuchaspackagingforinstance.
Furthermore,thetriangleindicatesthreelevelswheredesignmanagementisactive.Thesearethestrategic,
thefunctionalandtheoperationallevel.Atthestrategiclevel,thedesignphilosophyandstrategyofanorga-
nizationisestablishedbyenvisioningthefuture.Thevisionofacompany,itsmission,theoverallpoliciesand
howdesignisusedwithinanorganizationisdefined.Atthetacticallevel,systems,teamsandprocessesare
developedinordertomanifestthestrategicintentthroughthebrand,products,servicesorcustomerexperi-
ences.Theoperationallevelinvolvesthemanagementofdesignactivitiessuchasestablishingbudgets,time-
tables,orcoordinatingpeople.Asanoutcome,designbecomestangibleinformofproductsorservices.The
implementationofdesignmanagementonalllevelsisacontinuousstreamofactivitiesthatAcklinandHirter
defineasmovementsofimplementation(planning,coordinatingandinfusing).
„Thesemovementsarenotnecessarilyboundtothehierarchyofanorganizationbutmaybeex-
pressedbyapermanentexchangeofinformationbetweenalllevelsandacrossallfunctionsformonitoring
anddecisionmakingpurposes,formanagingdesignactivitiesandforinfusingdesignthinking.“(cf.Acklin,
Hirter2009,p.9)
Inregardtothethesisandthefurtherprocedure,adesignmanagerneedstohavedifferentskills,abilitiesand
methodsinordertodelveintocomplextopicssuchassustainablepackaging.Adesignmanagerneedstobe
abletoresearchanissuewithinashorttimeandtobreakitdownintomeaningfulinformationthatallowsto
createacomprehensiveunderstandingoftheareaandtheimplicationsinvolved.Fromadesignmanagement
perspective,thestateoftheartwithinthenextsectionsprovideaninvestigationintothetopicofsustainability
andpackagingbasedonliterature,casestudiesandexpertinterviews.Lateron,withintheanalysisandsyn-
thesispart,designmanagementtoolandmethodshelptoanalysethecollectedinformation.Finallytheresults
oftheresearchactivitiesmanifestinrecommendationsforcompanieswhichfacilitateandenablethedevelop-
mentofsustainablepackaging.(Figure2)
Figure 2 | Visualization of procedure by author
•RESEARCHACTIVITIES
STATEOFTHEART ANALYSIS/SYNTHESIS
•INSIGHTS
•SUSTAINABLEPACKAGINGCRITERIA
•RECOMMENDATIONS
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
3.STATEOFTHEART
3.1Thecontext
Thissectiondescribesthecurrentstateofpackagingandhowwehavearrivedtothispoint.Thebenefits
ofpackagingandresultingeffectsitcausesareinvestigated.
Packaginghasmanybenefitsataglance.Hardtarguesthatfunctionalpackaginghasimprovedlifeof
people,becausewithoutpackagingwewouldbeevenlessabletonourishthegrowingworldpopula-
tion.(cf.Hardt2008,inSherin,2009)Forinstance,packagingprotectsproductsduringtransportandcan
increasetheirlifespanwhatadvantageouslydecreasesdisposalduetospoilageordamage.(cf.Sustain-
ablePackagingProject,BerkeleyUniversity,2010)Thereforewecandeducethatpackagingcontributesto
enableorfacilitatethedistributionandtheaccesstofoodanddrinksforpeopleonaglobalscale.
Packagingprovidesbenefitsforcompaniesaswellasforconsumers.Forinstancethesurfaceof
packagingservesasacommunicationplatformforallkindsofinformation.Thisincludesinformation
suchasproductingredients,price,usagedataandother,thatisrelevantforconsumers.Besidesitserves
marketingstrategiesasaninstrumenttoincreaseappealofitemstoconsumerresultinginlessstock
goingunsold.Packagingdoesalsocontrolthesizeandquantityofaproduct.(cf.referenceforbusiness.
com,2010)Thisisbeneficialforcompaniesinordertocontrolinventoryandmanagethelogisticsoftheir
productassortment.Moreoveritimprovestheefficiencyofproductdistributionandmightthereforeresult
inhigherprofitmarginsforcompanies.
Theabovementionedissuesrepresentonlyashortinsightaboutthebenefitsthatpackagingunifies.But
packagingdoesn’tonlysolveproblems,italsoproducesnewones.Packagingisassociatedwithtrash,
thatgreatlycontributestocontaminationofourenvironmentandfurthermore,theproductionusesand
destroysvaluableresourcesandhugeamountsofenergy.(cf.Hardt2008,inSherin,2009)Consequently
thisindicates,thatpackagingdeliversaddedvalueforhumankindbutnevertheless,theenvironmental
effectscannotbearguedawayanymore.
Consumptionisalinearconcept,thathasabeginning,amiddle,andanend.(cf.Jedlicka,2009)Thisis
alsohowweasconsumersperceiveproductsthatweconsume.Weareusedtobuyingthings,knowing
thattheyaresomehowmade,butwearebasicallyinterestedinusingthemandoncewedon’tneedthese
items,wegetridofthem.Unfortunatelythereisno“away”,asJedlickapointsout,becauseproductsand
theirpackageshavealifeafterusage.Packagingiscloselylinkedtooverconsumptionandtheeffectson
theenvironmentaretremendous.Probablynobodywakesupinthemorningandthinksthattodaythey
willtrashtheplanet.Butifconsumersmakebadchoiceseveryday,thisaccumulatesandpackaging
thereforecausesnegativeimpactsforsociety,theenvironment,andtheeconomyonalong-termview.
AsJedlickastates,wemakeaddsorsubtractsfromtheresourcesavailabletoustomorroweachday.(cf.
Jedlicka,2009)
Atpresent,theWorldPackagingOrganizationestimatesthatthepackagingindustryisvaluedatapproxi-
mately500billiondollarsannuallyandvalueofworldtradeinpackagingwas60.2billiondollarsin2005.
(cf.WorldPackagingOrganization,2010)
“Ineconomicterms,packagingcreatesanexternality.Anexternalityisasideeffectofproduction
orconsumption.Thissideeffectimpactssomeoneotherthantheproducerorconsumer(...)Inthecaseof
packaging,thescopeoftheenvironmentalimpactsvarieswidely.Thepackagingwastethataddstoalo-
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
callandfillrepresentsanexternalityatthelocallevel.Attheotherextreme,thecontributionofpackaging
toglobalwarmingrepresentsandexternalityatthegloballevel.”(cf.Jedlicka,2009)
Nowadaysresourcesforpackagingareglobalinthesensethattheyareextracted,produced,used,and
tradedaroundtheworld.Forinstance,wemightbuyamilktetrapackatthelocalgrocerystoreandeven
thoughthemilkmightbefromaregionalfarmer,thepackaginghasprobablyundertakenalongdistance
throughsupplychainsbefore.(cf.Jedlicka,2009)
“Consumeritemscometousviachainsofproductionthatstretcharoundtheglobe.Alongthe
lengthofthischain,tremendousvolumesofnaturalresourcesaredisplacedandecosystemsdisrupted
intheuncountedextractionprocessesthatfuelmodernhumanexistence.(...)Someofouractivities
involveminorchangestothelandscape.Sometimesentiremountainsaremoved.”(cf.Tilford,2009)
Inordertomakethesestatementsalittlebitmoretangibleitsworthwhiletoconsiderthepopulations
ecologicalfootprint.“Anecologicalfootprintisdefinedastheamountofproductivelandarearequiredto
sustainonehumanbeing”(cf.Jedlicka,2009)TheGlobalFootprintNetworkclaimsthattoday‘shumanity
usestheequivalentof1.4planetstoprovidetheresourcesweuseandabsorbourwaste.Inotherwords
thismeansthatitnowtakestheEarthoneyearandfivemonthstoregeneratewhatweuseinayear.(cf.
GlobalFootprintNetwork,2010)Packagingcontributestonaturalresourcedepletionandwecanassume
thatneedforrawmaterialswillincreaseduetoeconomicgrowthandemergingeconomicpowerssuch
asChinaorIndia.Butwhy,andhowdidwearrivetothispoint?
Infactwhenindustrialisationtookplace,thefocuswasonhowtomakeproductsavailabletothemass,
inlargescaleproductionswithanaffordableprice.Theavailabilityofresourceswashardlyquestioned.
AstheAmericanretailanalystVictorLebowwroteinhisstrategyin1955:“Ourenormouslyproductive
economy(...)demandsthatwemakeconsumptionourwayoflife,thatweconvertthebuyinganduse
ofgoodsintorituals,thatweseekourspiritualsatisfaction,ouregosatisfaction,inconsumption(...)we
needthingsconsumed,burned-up,replacedanddiscardedataneveracceleratingrate.(cf.DaveTilford
etal.,2009)
Well,unfortunatelythishasledtothefactthat:“Since1950alone,theworld‘speoplehaveconsumed
moregoodsandservicesthanthecombinedtotalofallhumanswhoeverwalkedtheplanetbeforeus.”
(cf.DaveTilfordetal.,2009)MoreoverasJedlickaclaims,thishashugeimplicationsforpackaging,the
backboneoftoday’sfreemarketsystemsbecausetoomanyoftoday’sproducts,havebeenallowedtore-
mainmarketviablesimplybecausetheyhavenothadtheirtruecostsforresourceimpact.(cf.Jedlicka,
2009)AsGoodwinpointsout,whenmarketsareallowedtoworkasthoughtheywereself-contained
systems,theybecomeextremelyself-destructive,becausetheydegradethesocialandenvironmental
contextinwhichtheyexist,moreoverdependon.(cf.Goodwin,2008)OrinotherwordsasBoylstonsum-
marizes,theemphasisonsellingmoreandcheapergoodshaslongbeentheobjectiveofthepackaging
industry.Theside-effectofitisthatitbecomesclearthatthismyopicviewhasledtoarangeofnegative
impacts,includingnaturalresourcedepletion,inefficientenergyconsumptionandlong-termtoxicby-
products.Arefocusingoftheindustry‘sprioritiesisoverdue.(cf.Boylston,2009)
Inordertounderstandtheimplicationsofsustainablepackaging,weneedtohavealookatthebiggerpic-
ture.AccordingtoJedlickaitisofimportancetounderstandhowtheforcesofthemarketshapethewaywe
live,andevenplay.Theinterplaybetweenproducerandconsumer,governmentsandpeople,stockholders
andstakeholders,humansandtheenvironment,andhowallofthesethingsinterconnectanddirectwhat
andhowwecreate,needstobetakenintoaccountinordertounderstandthecomplexityofsustainable
packaging.(cf.Jedlicka,2009)Thenextsectionsinvestigatethementionedissuesinmoredepth.
“We cannot solve our problems with the samethinking that we used when we created them.”– Albert Einstein
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Image 1 / Primary packaging
Image 2 / Secondary packaging
Image 3 / Tertiary packaging
3.2Introductiontopackaging
3.2.1Thefundamentalsofpackagedesign
AccordingtoWikipedia,packagingisthescience,artandtechnologyofenclosingorprotectingproducts
fordistribution,storage,saleanduse.Itisfurthermorereferredtotheprocessofdesign,evaluation,and
productionanditisdescribedasacoordinatedsystemofpreparinggoodsfortransport,warehousing,
logistics,sale,andenduse.(cf.Wikipedia,2010)
MichaelHardt,VicepresidentoftheEuropeanDesignerAssociation(BEDA)states,thatevenifpackaging
areasoldashumankind,theformofpackagingweknowtodayhasarelativelyshorthistory.Withinthe
lastcenturywehavebeguntosellproductsinlargeextent.(cf.Hardt2008,inSherin,2009)Nowadays,
thetypewemostassociatewithpackagingisusuallyretailpackaging,wholesalepackaging,paperpack-
agingandplasticpackaging,primary,secondaryandtertiarypackaging.(cf.Boylston,2009)
Image 5 / Japanese Packaging Design: Imitating Nature
Boylstondefinesthelattertermsasfollows:
• Primarypackagingisdefinedasthematerial
thatisinimmediatecontactwiththeproduct
(e.g.image1).Inmostcasesit
representstheoutersurfaceofproducts
thatarefoundintheretailenvironment.
• Secondarypackagingisdefinedasthe
packagingusedtobundle
multipackitemsortotransportthe
merchandisefromthefactory
totheretailoutlet.(e.g.image2)
• Tertiarypackagingreferstothebulkpackaging
intendedtosafelytransportthecargo.
(e.g.image3)
Ifwelookatpackagingfromadifferentperspective,naturehasalwaysoriginatedthemostintelligentsolu-
tionsintermsofpackaging.Nature’spackagingperfectlycontainsthecontentof“goods”protectsitfrom
oxygen,water,sunlightandfurtherinfluencesinordertoachieveacertaindurability.Nature’sproductsare
welltargetedandalsopromotedthroughform,surfaceorcolour.Lastly,andmostimportantly,naturehas
foundasolutionforpackagingthatdoesnotharmtheenvironment.Thebelowimagesshowhownature
packagesits„products“andhowthishasinspiredJapanesePackagingDesigners.
Image 4 / Nature’s packaging
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Image 5 / Japanese Packaging Design: Imitating Nature
Figure 4 |
Interaction of Packaging System with
Product, Physical and Macro Envi-
ronment (Kooijman, 1996)
Figure 3 | Visualization of packaging stakeholders (adapted from the sustainable packaging project, Berkeley
University, May 2010)
Nevertheless,thefocuswithinthisthesisisonprimarypackagingoffoodanddrinkswithingroceryshops.
Thereforeitisofinteresttopointouttherequirementsorfunctionsthatpackagingneedstofulfiland
describetheenvironmentofpackagingasanextstep.
AsJedlickasays:“Theclassicrequestofpackagingisonlythatitprotect,informandsell.”(cf.Jedlicka,
2009)orasBolystonargues,apackageisseenasafunctionaltoolthatfulfilsthevariousrequirementsof
commerce.(cf.Bolyston,2009).Whatweseeontheshelveswithinretailenvironmentsistheresultoran
outcomethatunifiestherequirementsandintentionsofmanyplayersandinterestgroupsinvolvedwithin
thedevelopment,theproductionandtheend-of-lifeofpackaging.Thebelowfigureillustratesthemany
stakeholdersthatpackagingneedstoserve.
Furthermorepackagingisrequiredtoactwithinsystems,asdescribedbyKooijmanin1996.
(cf.Kooijman,1996)Thebelowfiguredescribeshowthepackaginginteractswiththeproductsystem.
Theinteractionswithsystemsintheambientandmacroenvironmentaredemonstrated.
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Theproductspackagingisfurthermoreaverycrucialfactorin,whetherconsumersconsidertomakea
purchaseornot.(cf.Boylston,2009)Especiallyifweconsiderprimarypackagingatthepointofsale,the
designofthepackageisthelastthingaconsumerseesbeforemakingadecision.Forpackagedesign-
ers,thismeans,thatthechallengenotonlyliesincreatingatrulyuniquepackagethattriestoestablish
meaningfulconnectionsandarelationshipbetweentheconsumerandtheproductessence,butitalso
means,thatdesignersneedtoconsidertheparametersoftheprojectspecificationssuchastechnical
feasibilityofmass-production,marketingstrategiesorfinancialattributes.(cf.Bolyston,2009).
Anotherimportantissuethatisoftennotnoticedwellenoughwithinpackaging,istheapplicationof
Universaldesignprinciples.AsRonMace,thedirectorofTheCentreforUniversalDesignoncedefined:
“Universaldesignisthedesignofproductsandenvironmentstobeusablebyallpeople,tothegreatest
extentpossible,withouttheneedforadaptionofspecializeddesign.”(cf.TheCenterforUniversalDesign,
2010)Forpackagingthismeansthatitisrequiredtoservetheneedsandabilitiesofthebroadesttarget
grouppossible.AstheInstituteforHumanCentreddesignstatesout:„Mostsimply,UniversalDesignis
human-centereddesignofeverythingwitheveryoneinmind.“(cf.adaptiveenvironments.org,2010)Now,
thatwehaveconsideredthebasicrequirements,functionsandthepackagingenvironment,itisworth-
whiletodescribeagenericdesignprocessasanextstepanddemonstratehowtheabovementioned
issuesareappliedwithinthedevelopmentprocessofpackaging.
3.2.2Thepackagingdesignprocess
Thebelowfigurevisualizesthestagesofagenericpackagingdesignprocessthatiscommonlyusedin
practice.Atthecoreofeverypackagedesignisasolidresearchmethodology.
Firstly,aninvestigationintothetargetedconsumer’sbehavioursandpreferencesisconducted.This
meansthatconsumercharacteristicsandbehaviours,aswellaspackagingcharacteristicshavetobe
understoodinordertoidentifymeaningfulconnectionsthatarerelevantforthedevelopmentofmarketing
strategiesforinstance.(cf.Bolyston,2009)Jedlickapointsoutthatoneofthebiggestmistakesinpackag-
ingdesignistosimplyassumeknowingwhatmotivatescustomersatthepointofsale.(cf.Jedlicka,2009)
Therearemanyhiddeninfluencingfactorssuchaspeoplesexperientialbackground,theirbeliefsorval-
uesamongmanyothers,thatdirectlyaffectaconsumer‘schoice.Figure6onthenextpagedemonstrates
theprocessinginfluencesofconsumersthatinfluencedecisionmakingatthepointofsale.
Qualitativeresearchsuchasethnographicobservation,behaviouralstudiesorinterviewingpeopleisused
toidentifythelatentneedsofpeopleorgaininsightsthatarerelevantfortheendproduct.Furthermore,
quantitativeresearchsuchasdemographicstatistics,marketsize,marketshareorcustomerattitudes
andotherdataiscollectedthroughquestionnaires,surveysdeskresearchandothermethods.
Figure 5 | Visualization of a generic packaging design process by author (adapted from Boylston, 2009)
selective research methodologies
selective measurement methodologies
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PACKAGE PURCHASEPROCESSINGINFLUENCES:Heart,Mind,PerceptionKnowledge,Attention
Motivation,OtherPeopleBarrierstoAction
Figure 6 | Visualization of processing influences by author (adapted from Jedlicka, 2009)
AsBoylstonpointsout,behaviouralstudiescanonlymoderatelypredictmass-marketbehaviour.For
instance,eye-trackingresearchhasshownthatalmost30percentofshelfbrandsarenotevenseenby
consumers.(cf.Bolyston,2009)Nosingleparticularmethodologycanassureanaccuratereflectionofreal-
worldconsumerbehaviour,theyarenonethelessimportanttoconsiderandappliedbycompanies.(cf.Bolys-
ton,2009)Ofcourse,researchisnotonlylimitedtounderstandingthecustomer.Furtherresearch,suchasa
competitoranalysis,aninvestigationintotheretailenvironment,orresearchaboutproductionmaterialsand
materialviabilityisequallyimportanttoconsiderbecauseithelpstospecifytheframeworkforthefurther
proceduresinvolvedinpackagingdesign.
Secondly,researchdataisevaluatedandusedtodefinethedesignbriefandthereforethedesigndirection.
Packagingconceptsaredevelopedandreviewedinternallyaswellasbytheclient.Thisfeedbackprocess
aimstoimprovetheconceptscontinuously.Sketches,prototypesorcomputermodellingisusedtomakethe
finalconceptstangibleinordertotestthemonthemarket.
Thirdly,markettestingmethodssuchassurveys,focusgroups,prototypetesting,interviewsandothershelp
torefinetheproductandallowforveryspecificandtargetedshiftsinthepackagedesign.(cf.Boylston,2009)
Theaimistofigureoutwhetherpackagingmeetstheobjectivesdefinedornot.Thisisrelevantinorderto
improvethefinaloutcomeofpackagingandthelastopportunitytochangethepackagingdesignbeforeit
enterstheproductionchain.Itdoesnotmeanthatpackagingcannotbeadaptedwhenit‘salreadyproduced
forthemassmarket,butitislikelytobeacostlythingafterwards.
Lastly,thepackagedesignisfinalizedandpreparedforfurtherproductionanddistribution.Nowwehave
consideredthefundamentalsofpackagingdesign,itisofinteresttodefinesustainabilityasanextstep.
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3.3Sustainablepackaging
3.3.1Whatissustainability?
Thissectionprovidesabasicunderstandinganddifferentviewsofsustainability,itfurthermoredemonstrates
therootsofthetermandcurrentdevelopments.
AccordingtoWikipedia,thewordsustainabilityisderivedfromthelatinsustinere(tenere,tohold;sus,up).
Dictionariesprovidemorethantenmeaningsforsustain,themainonesbeingto“maintain“,„support“,or
„endure”.(cf.Wikipedia,2010)Thefirstdefinitionthathasbeenquotedmostwidelywasformalizedbythe
WorldCommissiononEnvironmentandDevelopmentin1987:
“SustainableDevelopmentisdevelopmentthatmeetstheneedsofthepresentwithoutcompromi-
singtheabilityoffuturegenerationstomeettheirownneeds.”(cf.UNNGO,1987)
Atthe2005WorldSummititwasnotedthatsustainabilityrequiresthereconciliationofenvironmental,social
andeconomicdemands-the„threepillars“ofsustainability.(cf.UnitedNationsGeneralAssembly,2005)The
belowfiguredemonstratesthisviewbyillustratingthethreepillarsasoverlappingellipses.Thisfurthermore
indicatesthateachareaisnotmutuallyexclusiveandcanbemutuallyreinforcing.(cf.ForestryCommission
ofGreatBritain.2010)
Sustainabilityisoftenreferredtothetriplebottomline.Thetripplebottomlinereferstoanexpandedspect-
rumofvaluesandcriteriaformeasuringeconomic,ecologicalandsocialsuccessorganizations.(cf.Wikipe-
dia,2010)(Figure7)Elkingtonstates,thatinpracticalterms,triplebottomlineaccountingmeansexpanding
thetraditionalreportingframeworktotakeintoaccountecologicalandsocialperformanceinadditionto
financialperformance.(cf.Elkington,1994)Thetriplebottomlineisknownbymanyabbreviationslikethe
TBL,3BL,People,Planet,Profit(the3Ps),andEcology,Economy,Equity(the3Es).“Alldescribetheideaofthe
majorforcesofourworldthatmustbeservedtoachievesustainablebalancegivenourcurrentmarketmo-
dels.“(cf.Jedlicka,2009)AttheDesignManagementIntl.course,ourguestspeakerErnst-JanvanHattum,
amemberoftheInternationalnetworkonsustainabledesign(O2GlobalNetworkFoundation),mentioned
ethicsasanadditionaldimensionthatembracesthe3Ps.(cf.Hattum,2010)AccordingtothedefinitiononWi-
kipedia,ethicsisabranchofphilosophythataddressesquestionsaboutmorality–thatis,conceptssuchas
Figure 7 | Visualizations of sustainability by author (adapted from Wikipedia, March 2010)
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goodandbad,nobleandignoble,rightandwrong,justice,andvirtue.(cf.Wikipedia,2010)AsHattumstated,
ifethicsareconsideredandappliedwithinalldimensionsitcontributestokeeptheminbalance.Thefollow-Thefollow-
ingfiguresshowdifferentillustrattionsofthetriplebottomline.
PEOPLE
“Thetermpeople(humancapital)referstoequitableandbeneficialbusinesspractices;howacompanytreats
itsworkers,theircommunity,andtheregioninwhichitoperates.”(cf.Jedlicka,2009)Acompanythatstrives
forthetriplebottomlineconceivesareciprocalsocialstructureinwhichthewell-beingofcorporate,labour
andotherstakeholderinterestsareinterdependent.Atriplebottomlineenterprisedoesnotexploitor
endangeranyofthosegroups.(cf.Wikipedia,2010)Forinstance,atriplebottomlinecompanywouldnot
makeuseofchildlabour,insteadpayfairsalariestoitsworkersorprovidesafeworkingconditionsandtoler-
ableworkinghours.(cf.Jedlicka,2009)FairTradeisawellknownconceptinthiscontext.
PLANET
Planetornaturalcapitalreferstoaventure’senvironmentalpractices.“Donoharm“wouldbethesimplest
operativesentence.(cf.Jedlicka,2009)AspointedoutinNaturalCapitalism:CreatingtheNextIndustrialRev-
olution,naturalcapitalistheextensionoftheeconomicnotionofcapital(manufacturedmeansofproduction)
togoodsandservicesrelatingtothenaturalenvironment.Theauthorsarguethatonlythroughrecognizing
thisessentialrelationshipwiththeearth’svaluableresourcescanbusinesses,andthepeopletheysupport,
continuetoexist.(cf.Wikipedia,2010)Thisdependencyisfurthermoreillustratedinfigure9onthenextpage.
Atriplebottomlineventureavoidsecologicallydestructivepracticeslikeoverfishingforinstance.Thismeans
thattheproducershavearesponsibilityforenvironmentalimpactsthatarecausedthroughtheiractivities.If
companiesarenotawareoftheirimpactsorsimplyexploitnaturalresourcesthiscannotbebeneficialina
longtermview,whetherforcompaniesorourplanet.(cf.Jedlicka,2009)
PROFIT
Profitistherealeconomicimpactanorganizationhasonitseconomicenvironment.Thisisoften
confusedtobelimitedtotheinternalprofitmadebyanorganization.(cf.Wikipedia,2010)According
toJedlicka,profit(monetarycapital)isthegoalsharedbyallbusiness,regardelessoftheirethics:
“Theideaofprofitwithinasustainabilityframework,needstobeseenastheeconomicbenefit
enjoyedbyallstakeholders,notjustthecompany’sshareholders.It’stheideathatonlyahealthycompany,
earningethicallyderivedprofits,cantrulybeseenasacontributingmemberofitscommunity,andsocietyat
large.”(cf.Jedlicka,2009)
Figure 8 | Visualization of the
3Ps under consideration of
ethics by author (adapted from
Wikipedia, March 2010)
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CradletocradleisanotherapproachdescribedbyWilliamMcDonoughandMichaleBraungart,intheirbook,
Cradletocradle:RemakingtheWayWeMakeThings.CradletoCradleDesign(C2C)isabiomimeticapproach
tothedesignofsystems.(cf.Wikipedia,2010)Itmodelshumanindustryonnature‘sprocessesinwhich
materialsareviewedasnutrientscirculatinginhealthy,safemetabolisms.Lovinssuggeststhattheindustry
mustprotectandenrichecosystemsandnature‘sbiologicalmetabolismwhilealsomaintainingsafe,produc-
tivetechnicalmetabolismfortheuseandcirculationoforganicandsyntheticmaterials.Inotherwords,itis
aholisticeconomic,industrialandsocialframeworkthatstrivestocreatesystemsthatareefficientbutatthe
sametimedonotcreatewaste.(cf.Nortonetal.,2008).AsBraungartandMcDonoughstate,everythingthatis
madeandusedbyhumans,needstobemanufacturedinawaythatthebiologicalandthesyntheticcompo-
nentsarereusedindependentlyandwithoutharminginendlessrecyclingloops.(cf.McDonough,Braungart
M.,2010)
AccordingtotheEPEA,the„InternationaleUmweltforschungGmbH“,basedinHamburg,thecradletocradle
modeldistinguishbetweentomaterialcategories:Biomassandindustrialmass.Astheystateout,intelligent
productionmeansthatallmaterialsareabletoflowwithinametabolism,bethatabiologicalortechnological
one:(figure10).
• Inabiologicalmetabolism,lotsofmaterialsarebrokendownbymicro-organismstoformnewnutrients.
Biodegradableproductsareusedascompostwhichisthenusedtoformanutrientbasisfornewnatural
resources.Allproductsthatarecirculatingaspartofthismetabolismaretermedconsumptionproducts.
Certainpackagingmaterials,clothingandpartsthatwearandtearsuchascartiresandbrakediscswere
designedforsuchacycle.
• Atechnologicalmetabolismconsistsofartificially-createdandactively-managedmaterialflows.Theidea
isthatindustrialmassisallowedtocirculateinclosedsystemswhilstmaintainingaconstantqualitylevel.
Thefactthatthesystemisaclosedoneisaprerequisiteforthepossibleuseoftoxicsubstances.These
substanceshaveproventobeessentialinthemanufactureofcertainproductssuchasinsulatedwindows.
Theeaseofdisassemblyandthecarefulchoiceofmaterialsforaproductisafundamentalaspectofthe
design.
Figure 9 | Visualization of the three
pillars by author
(adapted from Wikipedia, March 2010)
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Productsandmaterialsinthetechnicalcyclearecalledproductsforservice.Thenameisderivedfromthe
conceptofaserviceproduct.Washingmachines,forexample,arenolongerboughtrathertheirserviceis
usedatacharge.Assuch,thisleasingprinciplemeansthatthematerialremainsintheownershipofthe
manufacturerandisreturnedtothemafteracertaindefinedperiodofusage.Oneadvantageofthissystemis
thatthemanufacturercanusematerialsofahigherstandardandquality.(cf.EPEA,InternationalUmweltfor-
schungGmbH,epea-hamburg.org,2010)
Themostessentialdefinitionsandprinciplesofsustainablilityhavebeencovered.Certainlythereexist
furtherprinciplessuchastheprecautionaryprinciplesforinstance,butthosearenotdescribedhereany
furtherbecausethemajorideashavealreadybeenpointedoutwithinthissection.Therearealsocriticsthat
seesustainabilityasanoxymoron.AstheEarthPolicyInstitutepointsoutforinstance,thereisabundant
scientificevidencethathumanityislivingunsustainably,andreturninghumanuseofnaturalresourcesto
withinsustainablelimitswillrequireamajorcollectiveeffort.(cf.EarthPolicyInstitute,2010)OrasRedclif
pointsout,theideaofsustainabledevelopmentisanoxymoronformanyenvironmentalists,asdevelopment
seemstoentailenvironmentaldegradation.(cf.Redclift,2005)OtherauthorslikeKearinsarealittlebitmore
optimistic.Kearinsdescribessustainabilityasaverycomplexconceptthatneedsaholisticapproach.Buthe
pointsoutthatweshouldnotbescaredofthiscomplexnessand–asdescribedinhispaper„CreatingAdven-complexnessand–asdescribedinhispaper„CreatingAdven-
turesinWonderland:TheJourneyMetaphorandEnvironmentalSustainability“,seesustainabilityasacallto
action,ataskinprogressor“journey”.(cf.Milne,2010)
Thenextsectiondefineswhatsustainabilitymeansinrelationtopackaging.
Figure 10 | Visualization of biological/technical cycle by author (adapted from epea-hamburg.org)
(Forproductsforconsumption) (Forproductsforservice)
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3.3.2Whatissustainablepackaging?
Thissectionprovidesthecurrentviewsanddefinitionsoftheindustryonsustainablepackaging.
ThearticleoftheSustainablePackagingAlliancein2002claimsthat:
“Thereisnoclearunderstandinginternationally,aboutwhatconstitutes‘sustainablepackaging’.
Policyinitiativeshavetendedtofocusonresourceandwastereductionandrecycling,forexamplethe
currentEuropeanPackagingDirective.”(cf.SustainablePackagingAlliance,2002)FurthermoretheFed-
eralTradeCommissionjustifiesthiswiththefactthatsustainablepackagingisarelativelynewaddition
totheenvironmentalconsiderationsforpackaging.(cf.EnvironmentalMarketingClaims,2010)Neverthe-
less,therearesomeimportantapproachesthatdefinesustainablepackagingwhichareworthwhileto
considerhere.
Researchclarifiedthattheamountsofavailableinformationandinitiativesincontextofsustainable
packagingareenormous.TheBerkeleyUniversityofCaliforniaiscurrentlyrunningasustainablepack-
agingproject.Theydistinguishbetweenprinciples,methodologies,regulations,metricsandtools.The
belowfigurevisualizesthoseareas.
AspointedoutontheprojectwebpageoftheBerkelyUniversity:
• Principlesembodycertaincollectionsof
valueswhichhavecometobeassociated
withsustainabilityconcernsatdifferent
scopesandscales.
•Analyticalmethods,action-oriented
guidelines/scorecards/criteria/
decision-makingstrategiesandregulations/
standardsareguidedbyprinciples.Some
agenciescreateavarietyofprinciples,
methods,standards,andregulationsthat
worktoaddresstheircausethroughoutthe
productlifecycle.
•Collectionsofmetricareusedbymethods
andmakeupregulations
“Thevaluesembeddedinalloftheseconcepts
evolvefromsustainability’scorewhichrequires
balancingissuesrelatedtothetriplebottom
line.”(cf.SustainablePackagingProject,Ber-
keleyUniversity,2010)
Figure 11 | Visualization of principles, guidelines and metrics by author (adapted from the sustainable packaging project, Berkeley University, May 2010)
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Thechartontheleftsideprovidesthe
BerkelyUniversity’sselectionofexample
principlesinvariouscategoriesofconcern.
Someofthelistedissueshavealreadybeen
coveredwithinthispaperandwillnotbe
explainedfurther.
Wenowwanttoconsiderthemostessential
definitions,methodsandguidelines,whose
primarilyfocusisonpackaging.
TheWorldPackagingOrganizationdefinessustainablepackagingasitmustmeetthefunctionaland
economicneedsofthepresentwithoutcompromisingtheabilityoffuturegenerationstomeettheirown
needs.(cf.WorldPackagingOrganisation,2010)AnotherdefinitionisprovidedbyKassidiandZabani-
otou.Accordingtotheirarticle“JournalofCleanerProduction”,issustainablepackagingthedevelopment
anduseofpackagingwhichresultsinimprovedsustainability.Thesedefinitionsarerathervaguesofar.
Though,inthelatterdefinitiontheauthorsfurthermoreindicate,thatattheendstageofthedesignproc-
ess,anincreaseduselifecycleassessmentcantremendouslydecreasetheimpactsofpackagingtothe
environmentandtheecologicalfootprintassociated.(cf.Zabaniotou,Kassidi,2003)
Indeed,asJedlickapointsoutaswell,sustainablepackagingrequiresalookatthewholeofthesupply
chain:frombasicfunction,tomarketingandthroughtheendoflifecycletorebirth.(cf.Jedlicka)Orasthe
FederalTradeCommissionstates:“sustainablepackagingrequiresmoreanalysisanddocumentationto
lookatthepackagedesign,choiceofmaterials,processing,andlifecycle.”(cf.EnvironmentalMarketing
Claims,2010)Bolystonarguesthatsustainablepackagingdependsonthesustainableeffortthat
isdoneineverystageofthelifecycleofpackaging.(cf.Boylston,2009)LastlyonWikipedia,theterm
‘lifecycle’referstothenotionthatafair,holisticassessmentrequirestheassessmentofrawmaterial
production,manufacture,distribution,useanddisposalincludingallinterveningtransportationsteps
necessaryorcausedbytheproduct’sexistence.Thesumofallthosesteps-orphases-isthelifecycleof
theproduct.Theconceptalsocanbeusedtooptimisetheenvironmentalperformanceofasingleproduct
ortooptimisetheenvironmentalperformanceofacompany.(cf.Wikipedia,2010)
Wecandeducethatthepackaginglifecycleanditsassessmentiscrucialinordertoidentifyopportunities
toimprovethesustainabilityofpackagingandit’ssupplychain.Avisualizationofthepackaginglifecycle
isprovidedbyTheSustainablePackagingCoalition,thatisdedicatedtoprovideprinciplesandguidelines
forthedevelopmentofsustainablepackaging.Astheyclaimitistheirmissiontoadvocateandcommuni-
cateapositive,robustenvironmentalvisionforpackagingandtosupportinnovative,functionalpackaging
materialsandsystemsthatpromoteeconomicandenvironmentalhealththroughsupplychaincollabora-
tion.
TheSustainablePackagingCoalitiondefinessustainablepackagingasfollows:
• Isbeneficial,safe&healthyforindividualsandcommunitiesthroughoutitslifecycle
• Meetsmarketcriteriaforperformanceandcost
• Issourced,manufactured,transported,andrecycledusingrenewableenergy
Design
-Biomimicry/Principles
ofEcologicalDesign
-SanbornPrinciples
-DesignforDisassembly
Community/Labor&Ecology
-HoustonPrinciples
WasteReduction(Affectsthe
BiosphereandBusiness)
-CircularEconomy
-CradletoCradle
-IndustrialEcology
ManagementofNaturalRe-
sourcesintheBiosphereandin
Commerce
-Precautionaryprinciple
-NaturalStep
-5CapitalsModel
-TripleBottomLine
EnvironmentalHealth&Safety
-GreenChemistry
-Toxicology
Table 1 | Sustainable principles, Berkely University, 2010
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Figure 12 | Visualization of the packaging product life cycle by author (adapted from the SPC, Sustainable Packaging Coalition, May 2010)
• Maximizestheuseofrenewableorrecycledsourcematerials
• Ismanufacturedusingcleanproductiontechnologiesandbestpractices
• Ismadefrommaterialshealthyinallprobableendoflifescenarios
• Isphysicallydesignedtooptimisematerialsandenergy
• Iseffectivelyrecoveredandutilizedinbiologicaland/orindustrialclosedloopcycles.
(cf.SustainablePackagingCoalition,2010)
Theabovefiguredescribesthestepsinvolvedforpackaging.Fromrawmaterialextractiontoend-of-use
ofpackaging.AccordingtoBoylstoneachstepwithinthiscycledemandsamountsofenergybutthereare
alsoopportunitiestoreducetheamountsused.Sustainabilitydependsonmanydifferentfactorsinvolved
atallstages.Theyneedtobeidentifiedinordertoaddressthemwithappropriatemeasures.Forinstance,
stewardshipisnecessaryandhelpstosafeguardingtheenvironmentsandprotectingtheworkforcesthat
arelocaltotheextractionofmaterial.Theshorterthedistancethematerialshavegonethroughoutthelife
cyclethebetter,becausethisdecreasestheamountsofpetrolusedfortransportationforinstance.Another
aspectisthatrenewableenergyshouldbeusedineverypossiblestage.Reusabilityandrecyclingsystems
orcompostabilityofpackagingcanadditionallyenhancesustainability.(cf.Boylston,2009)AsJedlickafur-
thermoreclaimsthatitisnotpossibletoknowthetruecost,valuesorbenefitsofpackagedesignwithout
consideringthelifecycle.”(cfJedlicka,2009)
Figure13onthenextpageprovidesalinearviewofthepackagingproductlifecycle.Wecanfurthermore
distinguishbetweenupstreamimpactsofpackagingthatstartwiththeextractionofrawmaterialuntilthe
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Figure 13 | Visualization of upstream, downstream impacts by author
packagingispassedtotheconsumerandthedownstreamimpactsofpackaging,whicharedefinedasthe
impactsthatoccurthroughtheuseofpackagingandthestepsinvolvedattheend-of-lifeofpackaging.
(cf.Boylston,2009)Forinstance,thisistheamountsofenergyusedforrecyclingprocedures,composting,
litteringbutasshowninthefigure,therearealsopossibilitiessuchasWaste-to-energyprocedures,by
meansthatenergycanalsobeproducedagain.
Thecommonlyusedtooltoanalysethelifecycleofpackagingistodoalifecycleassessment.Accordingto
Wikipedia,thegoalofLCAistocomparethefullrangeofenvironmentalandsocialdamagesassignableto
Figure 14 | Visalization of life cycle assessment by author (adapted from Wikipedia, March 2010)
productsandservices,tobeabletochoosetheleastburdensomeone.(cf.Wikipedia,2010)
Therearedifferenttypesoflifecycleassessmentsknownwithdifferentscopes.Thescopevariesfrom
cradletogatetocradletocradleapproachesandfurthermoretherearetypessuchastheLCAprocessthat
addressestheenvironmentalinputsandoutputscomparedtootherapproachesthataddresstheeconomic
inputsandoutputs.WenowconsideredheretheISO14040modelthatispartoftheISO14000environ-
mentalmanagementstandardsinmoredepth.Figure14demonstratesanadoptedillustrationoftheISO
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modelincontextofpackagingthatisdividedintofourmainphases.Thesephasesareofteninterdepend-
entwheretheresultsofonephasewillinformhowotherphasesarecompleted.
•Inthefirstphase,goalsandthescopearedefinedforthestudyinrelationtotheintendedapplication.
•Thesecondphaseinvolvesdatacollectionandmodelingoftheproductsystem,aswellasdescription
andverificationofdata.(E.g.CO2,chemicals,inputandoutputofmaterialsenergyetc.)
•Inthethirdphase,impactassessmentisaimedatevaluatingthecontributiontoimpactcategoriessuch
asglobalwarming,acidification,etc.
•Thefourthphasecalledinterpretation/applicationisananalysisofthemajorcontributionsand
uncertaintyanalysis.Alldataisevaluatedthoroughlyandtheresultsleadtomeasuressuchasproduct
improvement,supplychainmanagementpoliciesandothersthatcontributetosustainability.
(cf.Wikipedia,2010)
Nowthatwehavedescribedthepackaginglifecycle,wefurthermoreneedtomentionthatcompanies
suchasJohnson&JohnsonorWal-Marthaverecentlydevelopedtheirowndefinitionorguidingprinci-
plesthatdrivesustainablepackagingwithintheirsupplychain.AsWal-Martclaims,itistheirprimary
goaltobepackagingneutralby2025,whichmeansthatallpackagingrecoveredorrecycledatourstores
willbeequaltotheamountofpackagingusedbytheproductsintheirshelves.Forthisreasontheyintro-
ducedtheirguidingprinciplescalledthe„sevenR‘s“.Theseprinciplesstandfor:Remove,Reduce,Reuse,
Renew(able,Recycle(able),RevenueandRead.FurthermoreWal-Martintroducedtheirpackagingscore-
card,thatisameasurementtoolwhichallowssupplierstoevaluatethemselvesrelativetoothersuppli-
ers,basedonspecificmetricthatevolveoutofthe7R‘s.(cf.Wal-Mart,scorecardmodeling.com,2010)
Johnson&JohnsonusespackagingcriteriaincollaborationwiththeEPA(UnitedStatesEnvironmental
ProtectionAgency)Their8criteriaaresimilartoWal-Mart’s.Eachoftheircriteriaisfurtherdividedinto
differentmetricsthatmeasurethematerialimpactsofglassplasticandothermaterialsusedfortheir
packagingproduction.(cf.ecolabelling.org,2010)Thecontributionofcompaniestowardssustainable
packagingisbasicallytherightdirection,butcriticsalsoclaim,thatsuchscorecardsshouldnotbecome
theindustry‘sstandard.AsJulinaCaroll,ManagingDiretorofEUROPEAN(TheEuropeanOrganizationfor
PackagingandtheEnvironment)states:
“JustgettingahighscoreforyourpackagingwithWal-Martshouldnotbeareasontoreston
yourlaurels.Inourdynamicindustrythisisclearlysomethingwedonotwant.”
(cf.Carroll,EuropeanOrganizationforPackagingandtheEnvironment,2010)
Despiteofpackaginglifecycleassessment,therearerelatedanalyticalmethodologiessuchastheeco-
logicalfootprintwhichiscalculatedbycomparingthebiologicalresourcesavailableinagivenregionto
resourcedemandsofapopulation.StandardshavebeendevelopedbythenetworkofusersoftheGlobal
FootprintNetwork.Thestandardsareavailableonfootprintstandards.orginordertohelptoaddress
calculationnuances,includingconversions,measureofland/seaparcels,addressingnuclearpower,vary-
ingdatasources,import/exportdataandbiodiversityamongothers.(cf.SustainablePackagingProject,
BerkeleyUniversity,2010)Anotherwellknownfootprintisthecarbonfootprintwhichrepresentsasubset
oftheecologicalfootprintandofthemorecomprehensivelifecycleassessment(LCA).(cf.Wikipedia,
2010)
“Ascommonlyusedtoday,forexample,theterm‘carbonfootprint’oftenreferstothenumberof
tonnesofcarbonemittedbyagivenpersonorbusinessduringayear,ortothetonnesofcarbonemit-
tedinthemanufactureandtransportofaproduct.Inecologicalfootprintaccounts,the‘carbonfootprint’
measurestheamountofbiologicalcapacity,inglobalhectares,demandedbyhumanemissionsoffossil
carbondioxide.”(cf.Earthdaynetwork,earthday.net,2010)
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Figure 15 | Green Supply Chain Management by Srivastava SK (International Journal of Management Reviews, 2007)
Asalastpointtomentionundermethodologiesisgreensupplychainmanagementthatincludesmany
oftheabovementionedissues.Onedefinitionofgreensupplychainmanagement(GSCM)isprovidedby
Srivastava.Inhisresearchpaper„Greensupplychainmanagement:astate-of-the-artliteraturereview“
in2007,theauthordefinesGSCMasintegratingenvironmentalthinkingintosupplychainmanagement,
includingproductdesign,manufacturingprocesses,deliveryofthefinalproducttotheconsumers,mate-
rialsourcingandselection,andend-of-lifemanagementoftheproductafterlife.Theauthorsfigurebelow
illustratestheinvolvedissues.(cf.Srivastava,Schmidt,2007)
Green Opera)ons Green Design
Green Supply Chain Management
Life Cycle
Analysis
Environmentally
Conscious Design
Waste
Management
Network Design &
Reverse Logis)cs
Green
Manufacturing &
Remanufacturing
Pollu)on
Pre
ven)on
Disposa
l
Source Reduc)
on
Pre
‐pro
cess
ing
Collec)
ng
Loca
)on &
Distribu)on
(Netw
ork
Design)
Insp
ec)
on/
Sor)
ng
Invento
ry
Managem
ent
Reducing
Pro
duc)
on Planning &
Sch
eduling
Recy
cling
Remanufacturing
Product/ Material
Recovery
Reuse
Repair/
Refurbish Disassembly
Disassembly
Levelling
Disassembly
Process Planning Source: Srivastava SK. Green supply chain management: a state‐o9he‐
art literature review. Interna<onal Journal of Management
Reviews 2007;9(1):53–80.
Untilnowregulationsandlawsthataffectpackaginghaven‘tbeencovered.Regulationsgivedirectionora
targetfortheindustry.ForinstancetheEuropeanPackagingDirective94/62/EConpackagingandpackag-
ingwastecontainsprovisionsonthepreventionofpackagingwaste,onthere-useofpackagingandon
therecoveryandrecyclingofpackagingwaste.Neverthelessasalreadypointedoutinthebeginningof
thissectionregulationshavefocusedonresourceorwastereductionbuthavemissedtoaddresssocial
impactsofpackagingortheydonotprovideguidanceonpackagedesignandvaryfromcountrytocountry.
(cf.SustainablePackagingAlliance,2002)Atableintheappendixillustratesanoverviewoftheregulations
thataffectpackaging.
Intermsofsustainablepackagingmetrics,researchindicatedthatthereisnotmuchinformationavailable.
TheSPCrecentlylaunchedthePackagingSustainabilityMetricsProjecttodevelopacommonsetofindica-
torsandmetricsforcompaniestousetomeasureprogresstowardthevisionofsustainabilityarticulatedin
theirdefinitionofsustainablepackaging.
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Astheypointoutontheirwebpage,themetricsframeworkprovidesawide-rangingpaletteofindicators
andmetricsthatareorganizedintoeightcategoriesrelatedtomaterialuse,energyuse,wateruse,mate-
rialhealth,cleanproductionandtransport,costandperformance,communityimpactandworkerimpact.
Eachframeworkmoduleexplainswhythemeasurementsarerelevanttosustainabilityefforts,defines
eachindicatorasitrelatestopackaging,specifiesthemetrictobeusedandprovidesrecommendations
forwhattomeasureandwhatnottomeasure.Unfortunatelythesemetricsareonlyavailabletomembers
oftheSPCandarenotforfree.BerkeleyUniversityiscurrentlyidentifyingtheirownmetricswithintheir
sustainablepackagingproject.Thesemetricswillbeavailableforthepublicsoon.Wecandeduce,that
qualitativeguidelinesforsustainablepackagingexists,butconcretequantitativeguidingmeasures,and
metricsforoptimisedsustainablepackagingarerareandneeded.
Astheabovementionedissuesindicate,principles,guidelines,toolsandmetricsthatcontributetothe
developmentofsustainablepackagingexist,butasdifferentauthorsclaim,itisimportanttolookatpack-
agingwithaholisticview.Thetermholisticisoftenreferredtosystemthinkingaswellandrepresentedin
DanielPink’sbook,„AWholeNewMind“,wheretheauthorsuggeststhatdesignneedsabigpictureview
thatincludesdifferentperspectives.Pinkoutlinessixessentialsenses:
1.Design-Movingbeyondfunctiontoengagethesense.
2.Story-Narrativeaddedtoproductsandservices-notjustargument.Bestofthesixsenses.
3.Symphony-Addinginventionandbigpicturethinking(notjustdetailfocus).
4.Empathy-Goingbeyondlogicandengagingemotionandintuition.
5.Play-Bringinghumorandlight-heartednesstobusinessandproducts.
6.Meaning-thepurposeisthejourney,givemeaningtolifefrominsideyourself.
(cf.Pink,2009))
AccordingtoJedlicka,forpackagingthismeanstoadoptasystemview.
“Ratherthanseeingdesignproblemsassomethingtobedivideddownintothesmallestbits,the
systemsviewseesthemasopportunitiesforinterconnectingtheworld.”(cf.Jedlicka,2009)
OrasBoylstonstates,anessentialproblemtoovercomewhenconsideringthemovetowardsmoresus-
tainablepracticesinpackagedesignisthatofconnectivity.(cf.Bolyston,2009)Today’sbusinessesgrow
insizeandduetothis,thereisatendencytowardsspecializationandalsobusinessisolationsbetween
departmentsinorganizations.Unfortunatelythisoftenleadstoadisjointedwholethatlacksthenecessary
levelofconnectivitybetweenalloftheindividualparts.
“Whatresultsfromthisisolationisanuncoordinated–andoftendivisive–stumblingtowards
asuccessfulbusinesspractice,ratherthanamoreagileandholisticapproachwhereeachdepartments
movesforwardwithaclearunderstandingoftheotherdepartments’agendasandoperationalmethods.”
(cf.Bolyston,2009)
AccordingtoJedlickathesystemviewcanbeusedatmultipleperspectives.Forinstanceinpackage
design,thedesignprocess,orthestructureandtherelationsofacompany.Atadesignlevel,thesystems
viewfocusesonlinkages,boundary,andfunction.Asystemthatisstablehasforcestoincreaseandforces
todecrease.Theirbalancecreatesstability.Boundariesareexchangepointsthatconnecteachotherandto
theworld.Packaginghasphysical,informationalandvisualboundaries.Thefunctionsarethewaysthata
systemrespondstotheenvironment.Incontextofpackagingthefunctionsofpackagingtoprotect,inform
andsellcanbeassignedtocomponentsofthesystemaswell.(cf.Jedlicka,2009)
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Anexcellenttoolthathelpsdesignteamstogainaholisticviewintermsofdesignprojectsisprovidedby
A420,anexploratoryunitformedbyRupertBassettandLynneElvins.Astheyclaim,companiesthatwant
toproducesustainabledesignmustnavigateinasystematic,holisticway.“Theyneedtoidentifythecon-
texts,agendasandissuesinvolvedintheirdesignwork.”
(cf.A420,a420.com,2010)
Thetoolhelpstovisualizetheissuesinvolvedthatcontributetosustainability.Inthatsense,itprovidesa
holisticviewandabasisforasystematicdesignprocedure.Ithelpstodeterminethebalancebetweenthe
contextwheredesignoperates,theagendasinvolved(financial,social,environmentalandpersonal)and
thewiderrangeofrelevantissuesthatneedtobeconsideredwhenmovingtowardssustainabledesign
solutions.(Figure16)
ThebelowfigureshowsanextractofthetoolprovidedbyA420.
Tosumup,thisisapowerfultoolformultidisciplinarydesignteams.Itconnectsdifferentdisciplinesand
servesasatooltoengageexchangeduringworkshops.Itprovidesavisualizationofthecomplexityofsus-
tainablefactorsinvolvedandfacilitatestheunderstandingandcommunicationwithinstakeholders.
Figure 16 | Sustainability issue mapping by A420, May 2010 (www.a420.com)
involved issues(center = high priority)
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3.3.3Materials
Becausesustainablepackagingalsodependsontherightmaterialdecisions,asmentionedbefore,this
sectionprovidesaninvestigationintotheamountsofpackagingandthekindofmaterialsthatendupin
waste.Furthermore,paperandplasticsiselaboratedinmoredepth.
TheMunicipalSolidWasteGenerationreport(2008)oftheUnitedStatesillustrates,that30%outof250
milliontonsofwastearecontainersandpackagingbeforerecycling.Figure17indicatestheamountsof
materialsinthatcategory.Paperandplasticsarethemajorcontributorstowastestreams.(Figure18)
PAPER
Figure 17 | Municipal Solid Waste Generation, Recycling, and Disposal in the United States:Facts and Figures for 2008
Total MSW Generation (by Category), 2008249.6 million tons (Before Recycling)
Total MSW Generation (by Material), 2008250 Million Tons (Before Recycling)
Figure 18 | Municipal Solid Waste Generation, Recycling, and Disposal in the United States:Facts and Figures for 2008
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PAPER
AccordingtoJedlicka,theglobalpaperconsumptioniscurrentlyrunningatmorethan350milliontonsper
yearandfastapproachinganunsustainableonemilliontonsperday.It’snotsurprisingthattheindustry
accountsforover40percentoftheworld’sindustrialwoodharvest,threateningtheworld’slastendan-
geredforestandthehabitattheyprovideforendangeredspecies.Lastly,Jedlickapointsoutthatthepaper
industryisthefourthlargestgreenhousegascontributoramongmanufacturersandahugeconsumerof
energy.Furthermorethepaperproductionisassociatedwithtoxicbleachingprocedures(cf.Jedlicka,2009)
Neverthelesspaperhasalsobenefitsataglance.AsJedlickastates,theprimaryusesforpackagingare
extremelyversatile.Paperservesavastarrayoffunctionsfromfoodtoconsumergood,totransportpack-
agingforinstance.Paperisarenewableresource,itislightweight,durable,andreadilyrecycledinmost
markets.(cf.Jedlicka,2009)Furthermore,papercanbemadefromavarietyofpulpfibreplants.Alterna-
tivelytowood-basedpaper,thereisavarietyoftree-freepaperonthemarketthatismadeoutofhemp,
switchgrass,kenafstrawandothersources.
AsBoylstonargues,duetothehugeamountsofpaperthatisalreadyouttheredemandinghighlevelsof
post-consumerwaste(PWC),paperstockchoicesshouldbeofthehighestpriority.Papercanberecycled
uptoseventimes.(cf.Bolyston,2009)Accordingtostatisticsonrecyclebank.com,recyclingonetonof
papersaves:
•17trees
•7000gallonsofwater
•2barrelsofoil
•4100kilowattsofenergy
(statisticsfromRecycleBank,recyclebank.com,May2010)
Designersthatareinchargeofpackagingshouldsupportpaperthatismadefromrenewableresources.
TheForestStewardshipCouncil(FSC)providescertificationformaterialsderivedfromwood.FSCprinci-
plesaccountforthesustainabilityoftimergrowthandharvest,butfurthermoremonitorpeople’srightsand
workers’rights.(cf.Boylston,2009)
PLASTIC
Todaysgroceryshopsarefullofplasticpackaging.Plastichasrecentlyalsobeenahottopicinthenews
becauseofitsnegativeenvironmentalimpactsanditsadversehealtheffectstothehumanbody.Asstated
inthemovie“PlasticPlanet”thatwasshownincinemas,240milliontonsofplasticareproducedannually.
This,forinstancehasmajorimpactsonsealife,aspointedoutinthereportofThomasHayden,“Trashing
theOceans”,in2002.Inthemovietheamountofplasticisestimatedaboutsixtimesmorethantheamount
ofnaturalplankton.Additionally,plasticstaysintheenvironmentforabout400to1000years.Moreoverfish
subsistsofplastics,thatkeepsintheirstomachuntiltheydie.Ultimatelythecyclecomesbacktohumans
andasscientistsclaim,plastictracesarefoundinourbloodaswell.Nobodycanreallytelltheafter-effects
ofallthis.(cf.PlasticPlanet,plastic-planet.de,May2010)
Accordingtothewebpagechemistrydaily.com,plasticisthegeneralcommontermforawiderangeofsyn-
theticorsemisyntheticorganicamorphoussolidmaterialsusedinthemanufactureofindustrialproducts.
Asdescribed,plasticsaretypicallypolymersofhighmolecularmass,andmaycontainothersubstancesto
improveperformanceand,orreducecosts.(cf.Chemistry-Plastic,chemistrydaily.com,May2010)
Total MSW Generation (by Material), 2008250 Million Tons (Before Recycling)
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AsdescribedintheColumbiaElectronicEncyclopediatherearetwotypesofplastics:thermoplasticsand
thermosettingpolymers.Thermoplasticswillsoftenandmeltifenoughheatisapplied(eg.polyethylene,
polystyrene,polyvinylchlorideandpolytetrafluoroethylene(PTFE)).Thermosetscanmeltandtakeshape
once.Aftertheyhavesolidified,theystaysolid.(cf.ColumbiaElectronicEncyclopedia,Infoplease.com,
May2010)
AccordingtoJedlicka,plastichasmanybenefitsanddrawbacks.Forinstance,itisverylightweight,dura-
blematerialthatprovidesmoistureandgasbarrierprosperities.(cf.Jedlicka,2009)AsdescribedonWiki-
pedia,plasticsrelativelylowcost,easeofmanufacture,versatility,andimperviousnesstowaterareused
inanenormousandexpandingrangeofproducts.(cf.Wikipedia.org,2010)Asalreadymentioned,thisisno
differenceintermsofpackagingtrends.Asadrawback,additivescanmakeplastictoxicandthematerials
flowisfordowncyclingratherthantruerecycling.(cf.Jedlicka,2009)Asstatedonthewebsiteamerican-
chemistry.com,theUScapacitytoprocessmaterialandthemarketdemandfortherecoveredplasticresin
continuetoexceedtheamountofpost-consumerbottlesthatarenowrecoveredfromthewastestream.As
statedout:
„Theshortfallinsupplyhasexistedforover10years.In2005,over1,050,000tonsofplasticbottleswerere-
cycled.Eachyeartheamountofplasticbottlesrecycledincreasesbymillionsofpoundswhiletherecycling
ratehasstabilizedaround25%.(cf.AmericanChemistry,americanchemistry.com,May2010)25%isnotalot
comparedtotheamountsthatarenewlyproduced.Nevertheless,plasticcanberecycledandaccordingto
recyclebank.com,onetonofrecycledplasticsaves:
•5,774Kwhofenergy
•685gallonsofoil
•30poundsofairpollutantsfrombeingreleased
(statisticsfromRecycleBank,recyclebank.com,May2010)
Alternatively,bioplasticshavebecomemorepopularinrecentyears.Thetermisanumbrellaforbiode-
gradableplasticsfromrenewablesourcessuchascorn,beetsorpotatoes.Bioplasticsisquicklybecoming
aviableandenvironmentallyfriendlyalternativetothepetroleum-basedplastics.Nevertheless,bioplastics
alsoneedthefacilitiesforcollectionandmustnotderivefromneededfoodsources.(cf.Boylston,2009)
Thevarietyofalternativematerialsthatcanbeusedforpackagingisgrowing.Onecaneasilygetover-
whelmedbytheamountofdataavailableaboutnewpackagingmaterialsandtechnologiesavailable.
Becausethissectioncannotcaptureallavailableinformationinthiscontext,itisrecommendedtopackag-
ingprofessionalstosubscribeforonlineinformationssystemssuchas:ecopackaging,packagedesignmag.
com,theSustainablePackagingCoalition,ormanyotherblogsandmagazines,thatprovidecontinuous
updatesintermsofmaterialsandregulations.
Toconcludethissection,oneaspectiscrucialandpointedoutbyJohnson:„sustainablepackagingisall
aboutsystemsthinking:“It’snotjustthepackagingbutalsoaboutthematerialssystemsthatrelateto
thepackage.”(cf.SustainablePackagingCoalition,2009)Thisindicatesthatthechoiceofmaterialplays
animportantroleinordertoenhancethesustainabilityofpackaging,butonlyifthematerialsupportsthe
systemthatrecoverstheusedmaterialattheendofuse.AsJedlickapointsoutifadesignerjustpicksa
randommaterialoutofhisorherlistof“magicgreenmaterials”anddoesn’tactuallyknowwhythemate-
rialisenvironmentalfriendly,orevenhowitisappliedcorrectly,thenthereplacedmaterialcancause
impactsfarworse.(cf.Jedlicka,2009)
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3.3.4Barriers,Drivers
Atthisstage,sustainablepackaginghasbeenexploredandcoveredfromdifferentviewpoints.Theissues
describedcanbeseenasdriversorbarriersandthereforeitisworthwhiletopointoutwhatthemajor
barriersanddriversare.Thissectionprovidesanoverviewoftheessentialforcesthateithercontributeor
preventfrommovingtowardssustainablepackaging.
LIFESTYLES
AccordingtoajointsurveyinthePackagingDigestarticle,JohnKalkowski,theeditorialdirectorcomment-
edonthedifficultpositionpackagingfirmsfindthemselvesin:“Modernlifestyles,whichdemandlonger
productshelflifeandcreateintensecompetitionamongbrands,havebeenmajordriversforincreased
usageofpackaging,nowseenasaleadingcontributortowastestreams.”
(cf.Kalkowski,2010)
LACKOFKNOWLEDGE
In2002therespondentsinthesurveyoftheSustainablePackagingAlliance(SPA)pointoutthatthereislit-
tleagreementonthedefinitionofsustainablepackaging.Thesurveyfurthermoreindicates,thatthereisa
lackofknowledgeconsideringmanyissuessuchasthemeaningoflifecyclemanagement,ortheopportu-
nitiestomeasuresustainableindicators.(cf.SustainablePackagingAlliance,2002)
DECISIONMAKINGAUTHORITIES
AccordingtoJedlicka,anotherreasonsforfailureisthefact,thatdecisionsforpackagingarestilltoooften
drivenormadebypeoplewhodonothaveenoughexpertiseandknowledgeinfieldssuchasengineering,
design,buyermotivationandnottomentionsustainability.Theproblemhereisthatinmanycountries,they
arestillallowedtodoso,becausenolawforproducerresponsibilitiesactionsandcausesexistyet.The
onlycountriesthathaveintroducedlawsrecentlyare:theEU,Japan,Australia,andCanada.(cf.Jedlicka,
2009)
CONSUMEREDUCATION/INFORMATION
AccordingtoGreenPurchasingAustraliaREPORT2009,oneofthemainbarriersmentionedtogreenpur-
chasingistheconfusionorlackofinformationinordertomakethebestchoicebasedonenvironmental
considerations.
“Thecomplextrade-offofenvironmentalcomponentssuchasgreenhousegasemissions,waste,
wateruse,toxicity,impactonbiodiversityisdaunting.Whenconsideredoverthefulllifecycleofaprod-
uctorserviceandweighedupagainstnumerousotherpurchasingcriteriaandalternativeoptions,most
purchasersfindthedecisionnear-impossible.Theroleofeducation,guidanceandrecognisedcertifications
cannotbeunderestimatedinovercomingthisbarrier.“(cf.GreenPurchasingAustraliaReport,2009)
LACKOFSUPPORT/LIMITEDRESOURCES
AdditionallytheSustainabilitySurveyReportofPricewaterhouseCooperspointsoutthatthereisoftena
lackofsupportfromseniorexecutivesorlimitedresourcestodedicatetosustainability.Furthermorealack
ofurgencyresultingfromlittleornointerestfromkeystakeholdergroups,includingcustomers,suppliers
andtheinvestmentcommunityisindicated.(cf.PricewaterhouseCoopersSustainabilityReport,2002)
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LOHAS
Asstatedonthewebpagelohas.com,thetermstandsfor“LifestylesofHealthandSustainability”,amarket
segmentfocusedonhealthandfitness,theenvironment,personaldevelopment,sustainableliving,andsocial
justice.(cf.lohas.com,May2010)CulturalCreativeisanothertermcoinedbyPaulH.RayandSherryRuth
AndersonintheirbookTheCulturalCreatives:“How50MillionPeopleareChangingtheWorld.”Theauthors
pointoutthatLOHAconsumertakeaholisticworldview,believethatglobaleconomies,cultures,environ-
ments,andpoliticalsystemsareinterconnectedandiffailurehappensinonearea,thishasaneffectonthe
wholesociety.(cf.Ray,Ruth,Anderson,2001)AccordingtoJedlickathismarketsegmenthasagreatpotential
todrivechangebymovingtowardsmoresustainableconsumptionanditsalsobecominganinterestingtar-
getmarkettogainprofits.(cf.Jedlicka,2009)AspointedoutintheWorldwatchInstitute,theLOHASmarket
segmentintheyear2006wasestimatedat$300billion,approximately30%oftheU.S.consumermarket.(cf.
Rosen,2005)
REPUTATION
AccordingtothePricewaterhouseCoopers2002SustainabilitySurveyReport,ingeneral,thelargerthecom-
pany,themorelikelyitistobedevelopingsustainabilityprogrammes.:
“(...)largecompaniesappeartobeinfluencedbynon-financialfactors–especiallyreputation.“
Forinstance,theworld‘slargestonlineretailerAmazonexpectstoseesignificantbenefits,includingin-
creasedcustomersatisfactionandamoresustainablecorporateprofileresultingfromsustainablepackag-
ing.(cf.informationweek.com,May2010)
LAWS®ULATIONS
AccordingtoMichaelHardt,governmentsadoptcontradictorylaws.Forinstance,theEuropeansCommis-
sion’spackagingguidelinesforcescompaniestoreducepackagingandimproveonrecyclingopportunities,
butatthesametime,otherregulationsdemandadditionalpackaginginordertosatisfyhygienecriteria.
(cf.Hardt2008,inSherin,2009)OrasWilliamMcDonoughoncesaid:“Regulationisasignalofdesignfailure”.
(cf.McDonough,Braungart,2010)
DEMANDOFPACKAGINGANDUNDERLYINGINTERESTGROUPS
Aspackagingdesignissynonymoustoaverycomplexsystemofplayersinvolved,everybodywantsto
achievetheirprimarygoalsandthereforeinfluencetheoutcomeorendproduct.
AsHardtdescribes,packagingdeliversthevaluewantedandrequestedbyclients.
“Ifaclientwantsacheapsolutionforpackaging,hegetsacheapsolution.Ifpackagingissupposed
todrivemarketingclaims,packagingisdesignedtoactasanadvertisingmedia”(cf.Hardt2008,inSherin,
2009)Wecandeducethattheforceseitherpositivelyinfluencethesustainabilityofpackagingornot.
FEAR
AccordingtoJedlicka,fearisoneofthekeyfactors,whychangeisslowtoarrivetowardssustainablepack-
aging:“Fearfeltbytheconsumerthattheunfamiliarproductisn’tasgood(...)coupledwithfearofwasting
theirever-stretcheddollar,fearfeltbythemanufacturerthattheconsumerwon’tacceptthenewproduct,and
fearbythemanufacturer’screativesofbeingfiredforsteppingtoofaroutofthenorm.”Otherwise,fearcan
alsobeapowerfuldriverfortheindustry.Thesmartcompaniesrecognizethegrowingpressurewithinpublic
toadoptsustainablepractices.Thereforethefarsightedcompaniesstayaheadofthistendencyinordertobe
bestpositionedwhenlegislationforcesthemtodoso.(cf.Jedlicka,2009)
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COSTS
AccordingtoPeterson,somealternativematerialsthatarerecycled/recyclableand/orlessdamag-
ingtotheenvironmentcanleadtocompaniesincurringincreasedcosts.Thoughthisiscommonwhen
anyproductbeginstocarrythetruecostofitsproduction(producerpays,producerresponsibilitylaws,
take-backlaws).Theremaybeanexpensiveandlengthyprocessbeforethenewformsofpackagingare
deemedsafetothepublic,andapprovalmaytakeuptotwoyears.(cf.AnnPeterson,2008)
Neverthelesstherearecounterargumentsthatraisetoquestiontheabovestatement.Forinstance,Wal-
martcouldsavemoneywhileimprovingpackagingsustainability.AsKistler,VicePresidentofWal-Mart
StoresInc.pointsout,theconcernsovercosthave,itseems,beenreplacedbythesensethatthereare
tangiblebenefitstobederivedfromfocusingmoreintentlyonpackagingsustainability,evenimprovedprof-
itability.Thepackagingscorecard,forinstance,helpssuppliersseefirst-handhowsustainablebusiness
practicescanboosttheirprofitsaswell.(cf.PackagingGateways,packaging-gateway.com,May2010)
SCEPTICISM&CONFIDENCEINSUSTAINABILITY
InthePricewaterhouseCoopers2002SustainabilitySurveyReport,respondentsindicated
thatforsomecompanies,sustainabilityasaconceptisviewedwithconsiderablescepticism,orseen
asatemporaryphenomenonthatadditionallyaddscostwithoutdemonstrablebenefits.(cf.Pricewater-
houseCoopers,2002)Butthereisalsoacounterforceofcompaniesthattrulybelieveinthelong-term
advantageofsustainability,alsoasacompetitiveedgetocompetition.
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3.4Practiseexamples
Thefollowingcompanieswhichserveaspracticeexamplesareselectedbecausetheydemonstratehow
differentmeasuresofcompaniescaneithercontributeorcounteracttowardssustainablepackagingalong
differentstagesthatpackaginginvolves.Thegoalofthecomparisonisnottodemonstrate100%sustainable
solutionsforpackaging.Rather,itistoexaminewhatdifferentpackaginginitiativesofcompaniescausefor
theirbusinessesintermsofdeliveringprofitablevalue,environmentalimprovementandcustomersatis-
faction.
3.4.1Companyoverview
Firstly,Wal-MartStores,Inc.isanAmericanpubliccorporationthatrunsachainoflarge,discountdepart-
mentstores.ThecompanywasfoundedbySamWaltenin1962.Wal-Martisthelargestgroceryretailerin
theUSA.Withinmorethan8’400retailunitsunder53differentbannersin15countries,Wal-Martemploys
morethan2.1millionassociatesworldwide.Thecompanywantstobeseenasaleaderinsustainability,
corporatephilanthropyandemploymentopportunities.Wal-Mart’spurposehasalwaysbeentosavepeople
moneyandtohelpthemlivebetter.IntermsofpackagingWal-Marthassetitsgoaltoreducepackagingin
itssupplychainbyfivepercentby2013.(cf.Walmartstores.com,May2010)
Secondly,InnocentisaUKbasedbeveragecompanythatwasfoundedin1999.Thecompaniesprimary
businessisproducingsmoothies,flavouredspringwaterandvegpotsthataresoldinsupermarketsand
coffeeshopsnationally.TheyarealsocontinuouslyexpandingwithinEuropeancountries.Thecompany
strivestoactethicallyineveryareaofbusinesssincetheirfoundation.Innocenthasbeendeterminedto
foldsustainabilityintotheirpackagingpracticesfromthebeginning.(cf.innocentdrinks.co.uk,May2010)
Thirdly,CaillertheSwisschocolateproducerwasfoundedin1819byFrançois-LouisCailler.Cailleristhe
oldestchocolateriewithinSwitzerlandandwasthefirstproducerofchocolatebars.In2006thecompany
proudlyintroducedtheirrelaunchofthebrandCailler.Thegoalofthisrebrandingcampaignwastoposition
Caillerasapremiumproduct.ThereforeevenstararchitectJeanNouvelwascommissionedtodesignthe
newpackaging.UnfortunatelytherebrandingturnedouttobeabigfailureforCailler.Thepackagingwas
perceivedasenvironmentallyunfriendlybycustomers,furthermorecustomersaswellasretailersdidnot
accepttopayapremiumpriceforthenewproducts.(cf.Lustenberger,2006)
Image 6 / Wal-Mart
Image 7 / Innocent smoothies
Image 8 / Cailler product line
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Theabovefigureillustratesallstagesthatpackaginginvolves.Itcombinesthepackagingdesign
processwiththepackaginglifecycle,frommanufacturingtoend-of-life.Eachcolourreferstoa
practiceexampleandillustratesthesourceofimpact.Thebelowtablesummarizesthecompany’s
initiatives,measuresandtheeffectscausedforbusinesses,theenvironmentandcustomers.
3.4.2Comparison
Figure 19 | Visualization of the packaging design process / packaging life cycle by author
Criteria Company/Assessment
Initiative:
Measures:
WAL-MART
• Sustainabilityasacoreelementoftheirbusinessphilosophy
• Packaging-neutralby2025(packagingrecovered/recycledwillbeequal
totheamountofpackagingused)
• Milestonefor2013(5%reductionofoverallpackaginginitssupplychain)
• Exploringinnovativeandenvironmentally-friendlypackaging
thatisgoodfortheenvironment,butforbusinessaswell(profitable)
• R&D/Creationofasustainablepackagingvaluenetwork
(groupofbuyers,suppliers,governmentbodies,NGOsandacademics)
• Packagingscorecard(yardstickforsupplierstoassesstheirperformance
inregardpackagingsustainabilityandcosts)
• Usingmaterialsofthehighestrecycledcontent(eg.postconsumerrecycled)
• Introducingofefficientdieselenginesforvehicles(distribution)
Table 2 | Summary of measures taken by best practice examples (Wal-Mart)
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Criteria Company/Assessment
Effects:
•Business
•Environment
•Customers
•Positivereactionsfromsuppliers
• Competitiveadvantagethroughsustainability(eg.corporateimage)
• Improvedsustainabilityknow-how/decision-making
• Improvedprofitabilityonalong-term
• Encouragementofsuppliercollaboration
• Reductionofenvironmentalimpactsthroughstepbysteppackaging
reduction,supplychainimprovements,recyclingandR&Dprogrammes
• Reductionof100,000metrictonnesofCO2emissions(distribution)
• Increasedreputationinpublic(eg.consumers,NGOetc.)
• Businesstransparency
(eg.sustainableeffortsarecommunicatedtowardscustomers)
Criteria Company/Assessment
Initiative:
Measures:
Effects:
•Business
•Environment
•Customers
INNOCENT
• Sustainabilityasacoreelementoftheirbusinessphilosophy
• Takeresponsibilityfortheimpactbusinessonsocietyandtheenvironment,
andmovetheseimpactsfromnegativetoneutral
• Introducing100%post-consumerrecycledplasticsforbottles
• Communicationstrategythatinformscustomersabout
thesustainableprogressofbusinessinitiativesandinvolvesthemtobe
partofthatprogress(onlinefeedbackplatform)
• R&Dwithasustainablenetworkofexpertise
(continuousimprovementofsupplychain,lifecycleassessment,
evaluationofalternativematerialssuchasbioplastics)
• Competitiveadvantagethroughsustainability(eg.corporateimage)
• Improvedsustainabilityknow-how(leadposition)
• Costsavingsthrougha20%reductionofplasticsforbottles
• Reductionofpetroleumneedduetorecycledplastics
(comparedtovirginplastics)
• Plasticrecyclingreducestheamountofenergyusedupto8times
• 50%carbonreduction
• Educationaboutsustainablebusinesspractices,consumption
• Customerengagementthroughanopendialog
(establishingasenseofasustainablecommunity)
• Customersfeelgoodabouttheirconsciousconsumption(connectiontolifestyle)
Table 3 | Summary of measures taken by best practice examples (Innocent)
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Criteria Company/Assessment
Initiative:
Measures:
Effects:
•Business
•Environment
•Customers
CAILLER
• Re-branding/Re-launchofproductassortment.
• Premiumproductpositioning,Caillershouldbeperceivedasapremium
productthatdifferentiatesfromotherchocolateproducers.
• CollaborationwithJeanNouvel,afamousfrencharchitect,
whowasinchargeofdesigningthenewpackaging.
• Priceincreaseforproducts
• Establishingofnewcorporateimage(includingcorporatebehaviour,
corporatedesignandcorporatecommunication)
• Advertisingefforts(posters,webpage,tvspotsetc.)
• SomeretailerssuchasDennerdidnotacceptapriceincreaseasa
reasonableargumentforCailler‘sre-brandingefforts.
Dennerrefusedtopaythisdifference.
• Marketshareloss
• Profitloss
• Increasedamountofpackaging.Multilayeredproducts,includingplastics,
aluminiumandpaper.Thisresultsinhigherpollutionimpactstothe
environment.
• Concernsabouttheenvironmentaleffects
• Notreadytopaymore
• Overwhelmedbythenewimage.
• Irritationofbrandperceptionduetoaradicalshiftfromtraditionalism
towardsmodernity.
Table 4 | Summary of measures taken by best practice examples (Cailler)
32
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
4.ANALYSIS/SYNTHESIS
4.1Insights
Thebelowfigureillustratesthefurtherprocedureoftheanalysis/synthesispart.Thecolorationindicates,
thatthegatheredresearchdataservesasabasisforinsights,thatleadtosustainablepackagingcriteria,
whichareusedtoestablishrecommendationsforcompaniesthatenableandfacilitatesustainablepack-
agingdevelopment.Moreover,proposalsforfurtherresearcharedescribedandareviewofthethesisand
itsobjectivesisprovidedinaconclusionstatement.
Figure 20 | Visualization of the analysis process by author
RESEARCHACTIVITIES/DATA
INSIGHTS SUSTAINABLEPACKAGINGCRITERIA
RECOMMENDATIONS CONCLUSION
Figure21onpage33illustratesthevaluenetworkincontextofpackagingandsustainability.This
methodallowstovisualizetheinteractionsaswellasithelpstoidentifytheintangibleassetsof
relationshipsorinteractionsthatcreatevalueforcompanies.Accordingtoopenvaluenetworks.com,
valuenetworksaresetsofroles,interactions,andrelationshipsthatgenerateeconomicorsocial
value.Anyorganizationoractivitycanbeunderstoodasavaluenetworkthatfurthermoreexhibits
interdependenceandaccountfortheoverallworthofproductsandservices.Companieshaveboth
internalandexternalvaluenetworks.(cf.ValueNetworkBasics,openvaluenetworks.com,May2010)
Thevaluenetworkvisualizationservedasatoolthathelpedtoidentifytheintangiblevalueofsus-
tainablepackagingforcompaniesanditsenvironment.Theresultsareconsideredwithinthefollow-
inginsights.Firstly,generalinsightsaredescribed,secondlythebenefitsofsustainablepackaging
aresummarizedandthirdly,theimplicationsofsustainablepackagingareconsidered.
INSIGHT1|THECURRENTSTATEOFPACKAGINGISUNSUSTAINABLE
Althoughthereisatendencythatmorecompaniesmovetowardssustainablepackaging,theresearch
dataindicatesthatthemajorityofpackagingisnotsustainableyet.Thedescribedevidencescovera
rangeofissuesthatareassociatedwithinthepackagingindustry.Whetherthisisaboutnaturalresource
depletionandscarcityofrawmaterials,energyconsumptionforproductionanddistribution,climate
changethroughresultingemissions,wastecreationanddecreasingcapacityfordisposal,trashthat
contaminatestheenvironmentortoxicityconcernsofpackagingmaterialsthatendangerhumanhealth
andresultinecologicalcontaminationanddamage.Allissuesindicatethatplentyofreasonsforchange
aregiven.
INSIGHT2|RETHINKINGTHESTATEOFPACKAGINGISNECESSARY
Thepackagingindustryneedstorealizethatona“long-term”view,changeisnecessaryinorderto
ensureitsownsurvival.Ifnothinghappens,thecurrentdevelopmentwillleadandendupatanimpasse,
becausenaturalresourcesarelimitedandthecurrentexploitationofresourcesexcelstheearthcapac-
ityaswellasitsabilityforrecreation.Althoughthechallengeisbig,itmustnotbeseenasanobstacle.
Ratheritneedstobeseenasanopportunityforchange.arethinkingprocessthatcallsforaction.
PAGE 33
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
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Figures 21 | Value Network by author
PAGE PAGE 34
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
BENEFITS
INSIGHT3|SUSTAINABLEPACKAGINGCREATESSOCIAL,ECONOMICANDENVIRONMENTALVALUE
Theresearchactivitiesprovedthefactthatsustainablepackagingcanprovidebeneficialvalueforcompa-
niesaswellasfortheenvironmentandthesociety.Thisaddedvaluemightresultinformof:
Economicbenefits/incentives
• Costreductions
Wal-martisoneexampleofacasestudywhichillustrates,thatsustainablepackagingstrategiescan
evenreducecostsforcompanies.Whetherthesecostreductionsresultfromshorterdistributiondis-
tances,alternativematerialchoices,animprovedsupplychainnetwork,orpackaginglifecycleassess-
ment,therearemanytoolsandareasforimprovement.Asalreadymentionedthetruecostsofpackag-
ingcanonlybedeterminedifthewholepackaginglifecycleisconsidered.(cf.Jedlicka,2009)Minor
changesmightcausecostreductionswhenconsideringthewholelifecycleofpackaging.Certainly,this
involvesadditionalwork,butitisbeneficialona“long-term”view.
AsacounterpointitistomentionthatthecasestudyofCaillerisagoodexampleforincreasedcosts.
Thecaseillustrates,thatthepublicisawareofoverpackaging,andnotreadytopayevenmoreforsuch
aproductre-launch.Furthermorethecampaigndidsendthewrongmessagetotheconsumer,thatis
equaltoanadditionalfailureofpackagedesign.Asaresult,Caillerlostmarketshareandhadaddition-
alcoststoreworkitsproductlineagain.DespiteofthistheimageofCaillerwasnotperceivedpositively
anymorewithinthepublic.
• Improvedpublicimage/reputation
Today’scitizenshaveaccesstoinformationthroughmediaortheinternet.Thereforethepublicinfluence
isalsogrowing.Aspointedoutinthestateoftheart,thereisagrowingtargetgroupwithinthepublic
thatstrivesforasustainablelifestyle.Again,Caillerisexemplaryforthegrowingawarenessandpower
ofpublicpressureamongcompanies.Themediaplaysacentralroleaswell.Theresultingdamage
foracompanyisnoteasytomeasureinnumbers,butitdefinitelyhasaninfluenceofhowabrandis
perceived.Emotionsdoplayaroleandaffectourattitudetowardsproductsandservicesofproviders.
• Growingtargetmarket
Asresearchdataindicates,thereisagrowingacceptancewithinthepublicandawarenessaboutthe
sustainableeffortsofcompanies.TheLOHAsegmentisagrowingtargetmarketandcanbeseenasa
potentialmarketfornewrevenuestreams.Peoplehavebecomemorehealthconsciousandwellbeing
hasbecomealifestyleattitude.Acompanyneedstohavethesepeopleinmind.Asresearchindicates,it
seemstobeatrendwithagrowingmembershipfigurethatwillendurewithinthecomingyears.Thisis
alsoinfluencedbythegrowingmediapresencewithreportsabouttheeffectscausedbyunsustainable
actionsofcompanies.
• Increasedprofitability
Theabovementionedissuesresultinaddedvalueforbusinessesandcontributetoincreasetheirprofit-
abilityonalong-term.Additionally,theaccenturereportstatesthat64percentofconsumersareprepared
topayapremiumforproductsandservicesthathelpreducecarbonemissionsforinstance.(cf.Accenture
Survey,2007)Whatisalsoimportantistosustaintheresourcesacompanydependson.Forinstance,the
environmentbuildsthestockofallacompany’sactions.Ifapapermanufacturerhasnomoretreesto
extracttherawmaterialforproduction,thenthesystemcollapses.Eitherthemanufacturerneedstoquit
operating,switchtoalternativerawmaterialsorbetter,preventfromarrivingatthisstage.Companies
needtogivebacktheresourcesthattheytookoutofthestock.
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
• Increasedcustomerloyalty
Ifthecompany’ssustainableeffortsarecommunicatedtowardscustomersthroughproductsand
packaging,orifcustomersareinvolvedwithinthedevelopmentprocessofsustainablepackaging,then
therightmessageswillbeperceivedbycustomerswhopayattentiontotheirdecisionmaking.Further-
more,thismightresultinincreasedcustomerloyalty,becausetheproduct,andthepackagingmessage
distinguishesitselvesfromothers.Itidentifieswiththespecificvaluesapersonhaswhichaffecthisor
herdecisionmakingprocessatthepointofsale.Peoplethatstriveforasustainablelifestylewillfeel
addressed,whichisacompetitiveadvantage.
EnvironmentalBenefits
Theconservationofnaturalresourcesisnecessaryinordertoprovideafutureforbusinesses,peopleand
nature.Criticsmightclaimthatalleffortsdoneinthedevelopmentofsustainablepackagingdoesnotsolve
thebiggerproblemsofconsumptionandpopulationgrowth,however,thecurrentstateofpackaginghas
notarrivedatasustainablestage,itshouldalwaysbetheobjectivetothinkaboutbettersolutions.Asthe
researchproved,thereisno“onesolution”forsustainablepackaging:Itisratherabystepimprovement
process.Itisproventhatifnothinghappens,therewillcomeapointwhennoresourceswillbeleft.The
aimofsustainablepackagingistominimizethedamagingeffectfortheenvironmentandgivebackapart
ofbusinessprofitinordertosustaintheresourcesfortomorrow.
SocialBenefits
Sustainablepackaginginitiativesstrivetoreducetheimpactsoncommunity/societyasmuchaspossi-
ble.Packagingshouldneverbeharmfultotheenvironmentaswellasforpeople.Avoidingtoxicmateri-
alsthatmightcauseillnessesisofhighestpriority.Pollutingtheenvironmentdirectlyaffectspeopleas
well.Asresearchillustrates,thecontaminationofsealifehasdirecteffectsonpeopleandoverfishingfor
instancecausesunemploymentofpeopleonalongterm,despiteofthefactthatthebusinessdiminishes
itsresourcestoexist.Fairworkingconditionsmustbeprovidedaswellassocialrightsmustberespected
withinthewholesupplychain.Moreoverpeoplehaveaninterestandarighttoknowunderwhatcircum-
stancesproductsareproduced.Acompany’sethicalvaluesneedtobemanifestedinthecompany’sac-
tions.Acompanythatprovidestransparencyintermsofsustainableefforts,createsanopendialoguewith
itscustomerswhichcreatescredibilityandmutualtrust.
IMPLICATIONS
INSIGHT4|SUSTAINABLEPACKAGINGNEEDSAVISION
ThecasestudiesfromWal-Martand“innocent”indicate,thatanestablishedvisionforsustainablepackag-
ingisnecessaryinordertoachievethedefinedlong-termobjectivesofacompany.AccordingtoWikipedia,
avisiondefinesthedesiredorintendedfuturestateofacompanyintermsofitsfundamentalobjectives
and/orstrategicdirection.Avisionisalongtermview,sometimesitdescribeshowthecompanywouldlike
theworldinwhichitoperatestobe.(cf.Wikipedia,2010)Forexample,thevisionofinnocent’spackaging
objectivesisdefinedas“Wewantourpackagingtohavethelowestpossibleimpactontheworldaround
us.”(cf.innocentdrinks.co.uk,May2010)Thevisionofacompanyneedstobecomethecorporatephiloso-
phy,bymeansitneedstobecommunicatedandunderstoodbythecompany’sinternalaswellasexternal
stakeholders.Itisnecessarytobuildacommonunderstandingoftheobjectivesthatacompanywantsto
achieveintermsofsustainablepackaging.
PAGE PAGE PAGE PAGE 36
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
INSIGHT5|CORPORATECULTURENEEDSTOADAPT
Asustainablevisionneedstoberootedatthecompaniescorevalues.Employeesonalllevelsofanorgani-
zationneedtounderstandandidentifywiththesecorevalues.Theeducationofemployeesisanon-going
processbutisessentialinordertocreateaculturethatfosterssustainablevaluesandthinking.
INSIGHT6|STAKEHOLDERBUY-INDRIVESPROGRESS
“Stakeholdersreferstoeveryonewhohasaninterestinaprocessoroutcomeofanorganization.”(cf.Wiki-
pedia,2010)Internalstakeholders,suchastheemployees,themanagementortheownersofacompany
aswellasexternalstakeholderslikecustomers,suppliers,creditors,stateorthepublichaveaninterestin
participatingintheprogressofcompany.Sustainablepackagedesignismorelikelytobesuccessful,ifkey
stakeholdersareinvolvedatanearlystageofthedevelopmentprocess.Theaimisthatkeystakeholders
withintheorganizationandfurther,externalspecialistsorconsultantsplayanactiveroleindefiningthe
designstrategyanditsobjectives.Moreoverthecommitmentofstakeholdersbuildsacommongroundof
understandingandisamotivatingfactorthatdrivesresearch.
INSIGHT7|SUSTAINABLEPACKAGINGDEMANDSMULTIDISCIPLINARITY
Astheresearchdataindicates,packagedesignandmanufacturinginvolvesthecollaborationofdiffer-
entdisciplinessuchasmarketingfinanceordesignforinstance.AccordingtoGayraud,multidisciplinary
researchcanbeconsideredasasubsetofresearchcollaboration.AsGayraudstates,multidisciplinary
researchprojectsrequireextraeffortsandmotivationforacquiringknowledgeofareasoutsideofthepar-
ticipantsownexpertise.Furthermore,Gayraudpointsout,thatthestrengthsofmultidisciplinaryresearch
istoprovidedifferentapproachestoproblems.Multidisciplinarityallowsresearcherstolearnthebasicsof
otherdisciplines,ithelpstobroadentheireducation,increasetheirnetworkandcreateknowledgethatis
valuableforsolvingdefinedproblems.(cf.Gayraud,2005)Consideringsustainablepackagingdevelopment,
arealneedforexpandedcollaborationwithotherdisciplinesisgiven.Togiveanexamplehere,itisnotthe
jobofmarketingforinstancetodoaproperlifecycleanalysisofaspecificpackaging.Inordertoachieve
thebestpossiblesolutionforsustainablepackaging,it’sadvisabletoestablishateamthatisabletoad-
dressthecriteriaforsustainablepackaginginordertofindthebestfittedsolution.
Anotherrelevantpointistheinterpretationofdata.AsSimonstates,aspiredknowledgethatisgained
throughmultidisciplinarityishighlydependentonthechosendisciplinesandtheinterpretationofdata.
(AlainFindelietal.,2008)
INSIGHT8|MAJORMISTAKESHAPPENATADESIGNSTAGE
AstheCaillerstudyillustrates,themajorfailureofapackagedesignhappensatadesignstage.Ifconsum-
ersneedsarenotunderstoodorinterpretedcorrectly,ifthepackagedesigndoesnotconveytheconsum-
ersexpectationsoremotionsthenitwon’tsell.Thecaseindicatesthatconsumersandmediaaresensitive
aboutacompany’sactions.Packagingreflectstheseactionsthroughitsdesign.Customerresearchhas
thereforefailedtounderstandwhatcustomersexpectfromtheproductandthepackagedesign.
INSIGHT9|QUALITY&CUSTOMERSATISFACTION
Acompanyisbasicallyinterestedinprovidingproductsorservicesofgoodqualityforcustomers.Apack-
aging’sprimaryfunctionistoprotectitscontent.Sustainablepackagingisthereforeworthnothing,ifthe
qualityofthecontentsuchasmilkforinstancecannotbeguaranteed.Inthiscasetheproductwouldnot
sellandthisisnotanobjectiveofthecompanies.
PAGE PAGE PAGE PAGE PAGE 37
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
Moreover,sustainablepackagingmustbeusablebyallpeople.Asindicatedwithinthestateoftheart,
universaldesignprinciplesneedtobeconsideredwithinsustainablepackagedesign.Apackagingdoesnot
fulfilitsobjectivesifitisnotfunctionalforpeople.Forinstance,ifapackagingcan’tbeopenedbypeople
duetohapticreasonsthenitfailstoincludeacertaintargetgroupforrevenuestreams.
INSIGHT10|INFRASTRUCTURE&CONSUMEREDUCATION
Asresearchillustrates,packagingneedstobeseenasasystem.Evenifnewpackagingsystemsmight
contributetoimprovesustainability,theneededinfrastructureforcollectionneedstobeestablished.De-
spiteoftheproandconsofPETandglass,bothmaterialsneedasystemforcollecting.Bottlesareagood
example.Customersneedtobeeducatedabouttheirroletobringbackthesebottlesafterconsumption.If
not,thesystemalsofails.Thisisnotdifferentwithnewmaterials.Biodegradablematerialsalsodependon
thewayaconsumerdisposesthepackagingforinstance.Thereforesustainablepackagingneedstoinform
customersaboutthedisposalorserviceinvolved.
INSIGHT11|SUSTAINABLEPACKAGINGDEMANDSCONTINUOUSRESEARCHANDDEVELOPMENT
Researchindicatesthattherequirementsandopportunitiesforpackagingareincontinuouschange.Itis
adynamicbusiness.Forinstance,theregulatoryenvironmentofpackagingwithinthenextyearsmight
notbethesameasitistoday.Furthermore,technologicalimprovementsformanufacturingormaterial
opportunitiesarelikelytochangetheopportunitiesthatcontributetowardsmoresustainablepackaging
solutions.Thereforeitisessentialtokeepuptodatewiththecontinuousdevelopment.Advantageously,
thismightresultinimprovedsustainablepackagingsolutionsandaddedvalueforcompaniesaswell.
INSIGHT12|SUSTAINABLEPACKAGINGINVOLVESMANAGINGCOMPLEXITYANDCONFLICTS
Researchindicatesthatsustainablepackagingdemandsaholisticapproach.Sustainabilityaswellas
packaging,arebothcomplexsubjectsandneedtobehandledatthesametime.Furthermorecompanies
willencounterconflictsinthedevelopmentofsustainablepackaging,whetherthisisaboutpeoplethat
havedifferentopinionsorregulationsthataffecttheoutcomeofpackaging.Companiesarechallengedto
balanceconflictsandtohandlecomplexity.
INSIGHT13|QUALITATIVEINFORMATIONBUTALACKOFGUIDANCE
Qualitativesustainablepackagingguidelines,principlesandmetricsforcompaniesdoexist.Governmental
aswellasnon-governmentalinstitutionsprovidehelpfultoolsforcompaniesandthereisalotofinforma-
tionaboutsustainablepackagingprovidedontheinternetaswell.Unfortunately,thereisnotmuchguid-
anceavailable,abouthowcompaniescanapproachsustainablepackagedesignwithinastepbystepproc-
ess.Thepackagingcriteriaonthenextpagearebasedonthedescribedinsights.Thecriteriaareallocated
totheeconomic,environmentalandsocialpillarsandserveascriticalfactorsthatneedtobeconsidered
withinsustainablepackagedesign.
Figure 20 | Visualization of the analysis process by author
RESEARCHACTIVITIES/DATA
INSIGHTS SUSTAINABLEPACKAGINGCRITERIA
RECOMMENDATIONS CONCLUSION
PAGE PAGE PAGE PAGE PAGE PAGE 38
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
Qualityofproduct(productprotection)
Regulatorycompliance
Image/Reputation
Profitability
Feasibilityofdistribution/logistics
Customersatisfaction,serviceimplications
Marketingobjectives(product,price,place,
promotion)
Distribution/Logistics
Impactreductionthrough:
• Reducedrawmaterialconsumption
• Reducedgreenhouseemissions
(eg.carbonemissions)
• Reducedwastecreation
• Reducedenergyconsumption
(eg.Fuel>renewableEnergy
• Reducedpollution(air,water)
• Materialviability
(recyclable,reusable,degradable)
•Packagingattribute(volume,weights)
•Supplychainmanagement
•R&D(multidisciplinarity)
MaterialToxicity
Impactoncommunity/people
Education(eg.labelling)
Socialrights
Fairworkingconditions/equality
Universaldesign
(designwithallpeopleinmind)
Rawmaterialresources/
consumption
4.2Sustainablepackaging
CRITERIA
Theabovefigureillustratesthemajorcriteriaforsustainablepackagedesign.Thecriteriaservecompanies
asabasistoplanactions.Thelistisareferencepointforcompaniesandmightbeextendedoradapted
withineachproject.Asanextstep,theinsightsaswellasthecriteriaareusedtoestablishrecommenda-
tionsforcompaniesthathelpandfacilitatethedevelopmentofsustainablepackaging.
Figures 22 | Visualization of sustainability by author (adapted from Wikipedia, May 2010)
39
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
VISION(DEFINE LONG-TERMOBJECT IVES , EDUCATE STAKEHOLDERS )
SUSTAINABLEPACKAGINGCRITERIA
TASKFORCE(ESTABLISH A MULT ID ISC IPL INARY TEAMBASEDONSUSTAINABLEPACKAGING CRITERIA )
R&D(CUSTOMERRESEARCH, REGULATIONS, COMPETIT IVE ANALYSIS , APPLY ING DESIGN METHODS )
CONCEPTGENERATION(CONCEPT DEVELOPMENT& ASSESSMENTONSUSTAINABLECRITERIA )
IMPLEMENTATION,EVALUATION&MEASURES
(BASEDONCRITERIA & OBJECT IVES)
1.
2.
3.
4.
5.
6.
Figure 20 | Visualization of the analysis process by author
RESEARCHACTIVITIES/DATA
INSIGHTS SUSTAINABLEPACKAGINGCRITERIA
RECOMMENDATIONS CONCLUSION
4.3RecommendationsThefigurebelowillustratesthelistofrecommendationsforcompaniesinchronologicalorder.Therecom-
mendationsfollowastepbystepprocesswhichdoesnotmeanthatitneedstobeseenaspurelylinear,but
ratherasaniterativeprocess.Thenextpagesdescribeallstepsinvolvedinmoredepth.
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
02.
01.ESTABLISHAVISION/MISSION
Ifacompanyhasmadethedecisiontoinvestigateintosustainablepackagingstrategies,itisrecommend-
abletodefinethecompany’svisionaboutthesustainabilitylong-termgoalsandobjectivesincontextof
packaging.Howshouldthecompany’ssustainablefutureforpackaginglooklike?Howcanthebusiness
achieveitsvision?Avisionstatementisusedbycompaniesinordertocommunicatelong-termachieve-
mentsorcompanyvaluestowardsinternalandexternalstakeholders:fromthemanagement,toinvestors,
uptosuppliers,employeesorthepublic.Additionally,thecompany’smissionstatementdefinesthepur-
poseofacompany’sactionsanditprovidesinformationabouthowthecompanywantstoachieveitsvision.
Thevisionispartofasustainablepackagedesignstrategyinacompany.Thestrategydefinesthedirec-
tionofthebusinessanddescribesthemarketscopeofcompetitionandactions.Competitivestrategies
ortacticsaredescribedinordertooutperformthecompetition.Furthermore,thestrategydefineswhat
resourcesareneededtoenablestrategies,orhowthesecanbeachieved.Whetherthisisaboutfinancial
requirements,neededinfrastructureoradditionalknow-how,acompanyneedstohavetheresourcesto
enablestrategy.
Anotheraspectisacompany’senvironment.Acompanyneedstoconsidertheexternalfactorsthataffect
itsactions.ASWOTanalysis(strengths&weaknesses,opportunities&threads)orthePorter’sfiveforces
modelarepossibletoolstoidentifythefactorsinvolved.
Theimplementationofstrategicobjectivesintoacompanyisanon-goingprocess.Asmentioned,thevision
servesasaguidelinebutitalsorequiressomeonewhotakestheleadership.Permanentresearch,plan-
ning,education,coordination,trainingofemployeesandcommunicationwithinternalaswellasexternal
stakeholdersisinevitabletoenablestrategyandtheappropriatebusinessculture.
Theidentifiedcriteriaforsustainablepackagedesignserveasabasistoplantheinvolvedis-
sues.It ’srecommendabletoestablishpoliciesandidentifythecriticalareasinordertoapply
theappropriateactionsthataddressenvironmental,economicandsocialneeds.Furthermore,
thecriteriaserveasguidingprincipletoestablishtherequiredtaskforceneededasanext
step.
SUSTAINABLEPACKAGINGCRITERIA
VISION
PAGE PAGE 41
CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
04.
Thetaskforcereferstoamultidisciplinaryteamthatisestablishedduetothecriteriaof
sustainablepackaging.Thisteamvariesbecauseoftheproductattributes.Therequirements
ofamilkpackagingdifferentiatefromtherequirementsofbreadpackagingforinstance.The
appropriateteamneedstobeidentifiedinordertoachievetheresearchobjectives.
Furthermore,stakeholderbuy-inneedstobeachievedbycompanies.Ataskforcehelpsto
approachtheresearchobjectivesbutfurtherstakeholderssuchassalespartners,investors,
end-users,orpublicauthoritiesneedtobeconsideredaswell. Involvementofstakeholdersat
anearlystageofthedesignprocess,helpstogettheirsupportandmoreoverit influencesthe
outcomeofpackagedesignpositively.
Assoonasthetaskforceisestablishedtheresearchobjectivesneedtobedefined.Further-
morethecommunicationbetweentheparticipantsneedstobeguaranteed.Eachmemberof
thetaskforceisspecializedinaspecificf ieldofknowledge.Thewholelifecycleofpackaging
needstobeconsideredwithinresearch.Researchisthenconductedindifferentareaswith
differentaims.Forinstance,marketingresearchorqualitativeethnographicresearchabout
customerbehaviourishelpfultounderstandthecustomer’sunderlyingneeds.Researchtasks
probablyalsoincludematerialchoices,theregulatoryenvironment,supplychainmanagement
orl ifecycleassessment.
Fromadesignperspective,therearedifferentmethodsavailablethathelptounderstandthe
customer.Forpackagedesign,methodologiessuchasobservationalinterviewsofend-users
canbeusedinordertoanalysehowaproductanditspackagingisactuallyusedbydifferent
targetgroups.Theinsightsareusefulforpackagingimprovementsorevenindicatenewop-
portunitiestoimproveapackaging’sfunctionalityorhandlingforinstance.Theimagesonthe
nextpageillustrateanextractofpossibleresearchdatainformofimagesthatdocumentfood
storage.Conversationalinterviewsaredocumentedaswellandtheresultingdataisevaluated
withtheaimtoimprovethecurrentproductorserviceforcustomers.
R&D
03. TASKFORCE
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05. CONCEPTGENERATION
Image 13 Sketching for a prototype / Bolyston 2009
Image 9 to 12 | Storage documentation, images by author
Figure 23 | Visualization of concept
assessment by author
Anotherpowerfultooltoidentifynewopportunitiesforsustainablepackagedesignisscenario
planning.Insteadofonlylookingatthecurrentstateofpackaging,it ishelpfultoimagine
whatthefuturewill belikeor,howthepasthasbeen.Switchingtheperspectivemighthelp
companiestoidentifyalternativepackagingstrategiesthatservecustomer’sneedswhilesi-
multaneouslyimprovingthesustainabilityofpackaging.
Theconductedresearchdataisnowanalyzedwithinthetaskforceinordertogeneratecon-
ceptsforpackagingsolutions.Thiscanbeachievedthroughworkshopsthatenhanceidea
creation.If needed,furtherpeoplecanjointheteamtobringintheirexpertise.
Differentconceptapproachesserveasastarting
pointforevaluation.Thecompany’sobjectives
andthedefinedcriteriaforsustainable
packagingserveasmetricstoevaluateeach
concept.
Thelifecycleofpackagingisassessedbyspe-
cialists.Marketingstrategiesaredevelopedand
packagingprototypesaregenerated.Further-
more,theconceptsandprototypesaretested
byend-users.Focusgroupsareusedtotestthe
outcomeofpackagedesign.Feedbackdatais
gathered.Theconceptsarethenagainadapted
accordingtoreactionsandgainedinsights.
Thefinalizedconceptmustconformthesustain-
ablepackagingcriteriaandcreateeconomic,
socialandenvironmentalvalue.Diagramssuch
asspiderwebsserveasatooltovisualizethe
strengthsandweaknessesofeachconcept.
FINALCONCEPT
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
Image 13 Sketching for a prototype / Bolyston 2009
Implementationneedstobeplannedinadvanceinordertoguaranteethequalityofanew
packagedesignthroughouttheproductionchains.Forinstance,newtechnologymightdemand
additionalknow-howoreducationofemployees.Resources,processes,structuresandactivi-
tiesneedtobemanagedandcoordinatedinordertoachieveasmoothproductionflow.
Thefinalproductanditspackagedesignisevaluatedintermsofsustainabilityandcustomer
satisfaction.Whetherthedefinedobjectiveshavebeenachievedornotisevaluated.Further-
more,thefeedbackofearlyproductadoptersisusedtomeasureif thepackaginghasmetthe
customersexpectationsandneeds.
Thegainedinsightsareusedfortherefinementofthepackagedesignif necessary.Inthis
case,additionalresearchmightbeconsideredaswell. Thelong-termsuccessofsustainable
packagingcanbemeasuredwithfacts,suchasreportsonprofitabilityforinstance.Moreover
thecompany’ssustainableeffortsarecommunicatedtowardsitsstakeholders,whichmightbe
noticedpositively.Continuousresearchandevaluationofsustainablepackagedesignper-
formanceisrequiredwithinadefinedtimeframe.Thisisrelevant,becausetheconditionsfor
packagedesignmightchangeorbecauseotheropportunitieshavethepotentialtoreplacethe
existingdesign.
06. IMPLEMENTATION,EVALUATION&MEASURES
Additionally, it isrecommendablethatcompaniesinvestigatefurtherresearchwithinthe
aforementionedissuesinordertogaindeeperinsights:
• Regulatoryenvironment.Becauseinternationalregulationsdiversifyfromcaseto
case,it isadvisablethatcompaniesareawareofthedifferentrestrictionsand
influentialfactorsthataffectpackaging.
•Compareandcontrastexistingmetricsorguidelinesforsustainablepackaging.
Theamountofexistingguidelinesandmetricsprovidedbydifferentgovernmental
andnon-governmentalinstitutionsisvast.Acomparisonofthedifferentapproaches
isrecommendableinordertoidentifythemostrelevantinformation.
• Investigatecustomer&trendresearch.User-centeredinsightswhichareconducted
throughethnographicresearchorinterviewsarekeyinordertounderstandthe
customer’sunderlyingneeds.Trendresearchwill furthermoreopenuptheframework
ofthinkingandcontributetodevelopalternativeideastowardssustainablepackaging.
PROPOSALSFORFURTHERRESEARCH
Table 5 | Proposals for further research by author
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
Figure 20 | Visualization of the analysis process by author
RESEARCHACTIVITIES/DATA
INSIGHTS SUSTAINABLEPACKAGINGCRITERIA
RECOMMENDATIONS CONCLUSION
4.4Conclusion
Theresearchresultsindicate,thatenoughreasonsforsustainablepackagingaregivenin
ordertoguaranteethelong-termsurvivalofthepackagingindustry.Furthermoreit hasbeen
proven,thatcompaniescanbenefitfromsustainablepackaging,whichfurthermoreresultsin
addedvaluefortheenvironmentandsociety.
Nevertheless,companieswhichwanttoinvestigatesustainablepackagingsolutionsfacea
numberofbarrieresandcriticalfactorswhichhavebeenpointedoutwithinthethesis.The
researchquestiondealedwithhowdesignmanagementcanhelpcompaniestodevelopnew
businessdimensionthatdriveacomprehensiveapproachtowardssustainablepackaging.For
thisreason,recommendationshavebeendevelopedinordertoprovideastepbystepap-
proach,whichfacilitatestheprocedure,companieshavetogothrough.Sustainablepackaging
criteriaserveasastartingpointtodefinetheobjectivesofacompany’ssustainablepackag-
ingstrategy.Leadership,collaboration,communicationandcoordinationarethemajortasks
whichcompaniesneedstomanageinordertoenablesustainablepackagingdevelopment.
Acompanyneedstohavesomeonewhoisinchargeoftheseactivit ies.Designmanagement
bringsalongtheneededskillsandtheknow-howacompanyisrequiredtohave.
Asdescribedwithinthethesis,designmanagenementisaninterdisciplinaryactivity.Bridg-
ingdifferentdisciplineswithintheresearchphaseofsustainablepackagingiscrucial inorder
toachievetheresearchobjectives.Designmanagementcanactasamediatorbetweenthe
differentdisciplines,whichhelpstofacilitatecommunicationandtheinformationexchange.A
designmanagerneedstohaveinterpersonalandcommunicationsskills,whichisnecessaryto
establishefficientteamwork.Themanagementoftheinvolvedactivit iesisanotherstrengthof
designmangement.Designmanagementinvolvesplanning,coordinatingandthecontrollingof
differentorganizationaltasks,proceduresandactivit iesonall levelsofanorganization.
Furthermoreadesignmanagercanbeseenasadesignchampionforsustainablepackagede-
sign.Designmanagementenablescompaniestoestablishasensefordesignthinkingwithin
thecompany.Differentdesignmethodsandtoolswhichcanbeusedthroughoutthedesign
process,enablecompaniestothinkoutsideofthebox.Asaresult, user-centredinsightsas
wellasnewdesignopportunitiesforsustainablepackagingstrategiescanbeidentified.
Therefore,designmanagementcontributesandenablescompaniestodevelopnewbusiness
dimensionsthatdriveacomprehensiveapproachtowardssustainablepackaging.I amposi-
tive,thatthispapercanmakeacontributiontomotivatecompaniestotakeleadershipin
sustainablepackaging.
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ACKNOWLEDGEMENTS
Iwouldliketotakeparticularnoteofthefollowingpeople,whosupportedmeduringthedevelop-
mentofthisbachelorthesisandthuscontributedandfacilitateditscompletion:
IespeciallythankDanielAeschbacher,whowasmytutorandcoachthroughouttheproject.Iwas
gladtogetconstructivecriticism,supportandadvicefromhim.MoreoverIwouldliketothank
myexperts,FredyDinkelandOscarSteffen,forsharingtheirknowledgewithme.
Ialsothankmyclassmates,whohavecontributedtomydevelopmentduringthelastthreeyears,
itwasapleasuretospendandshareagreattimewithyou:)
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CLAUDIOBECKER|BADESIGNMANAGEMENT,INTERNATIONAL PAGE
DECLARATIONOFAUTHORSHIP
I,ClaudioBecker,doherebycertifythattheattachedwork,“SustainablePackaging,
acomprehensiveapproachtowardssustainablepackaging”isentirelymyownandthatI
haveindicatedallsources(printed,electronic,personal,etc.)thathavebeenconsulted.
Anysectionsquotedfromthesesourcesareclearlydeclaredandindicatedandthesource
areexplicitlygiven.IfurtherdeclarethatIhaveincludedacknowledgmentofthe
name(s)ofanyperson(s)consultedinpreparingthisFinalBAThesis.Unlessotherwise
stated,nopartsofthisworkhavebeenpublishedbeforesubmission.
Signed:
Lucerne,28thofMay,2010