(Ora Pres ERP) Ora APP Ebs que es un Erp.ppt

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    ERP Implementation

    Fundamentals

    Richard Byrom

    Oracle Consultant, Speaker and Authorhttp://www.richardbyrom.com

    http://www.richardbyrom.com/http://www.richardbyrom.com/
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    Agenda

    What is an ERP System?

    Why implement an ERP system?

    How should ERP systems be implemented?

    Conclusion Questions and Answers

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    What is an ERP System definitions

    Simplistic Definition

    ERP - Enterprise Resource Planning

    Detailed Definition

    a business strategyand set of industry-domain-specificapplications that build customer and

    shareholder communitiesvalue network system by

    enabling and optimising enterprise and inter-

    enterprisecollaborative operational and financialprocesses(Source: Gartners Research Note SPA-12-0420)

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    Historical system architectures

    Historically, companies created islands ofautomation. A hodge-podge of various systems

    that operated or managed various divergent

    business processes. Sometimes these systems

    were integrated with each other and sometimesthey werent. Sometimes they were loosely

    interfaced and sometimes they were more tightly

    interfaced.

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    What is an ERP Key Characteristics

    Integration

    seamless integration of all the information flowing

    through a companyfinancial and accounting,

    human resource information, supply chain

    information, and customer information.

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    PackagesEnterprise systems are not developed in-house

    IS life cycle is different

    1. Mapping organisational requirements to the processes and

    terminology employed by the vendor and2. Making informed choices about the parameter setting.

    Organisations that purchase enterprise systems enter

    into long-term relationships with vendors.

    Organisations no longer control their own destiny.

    What is an ERP Key Characteristics

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    Best Practices

    ERP vendors talk to many different businesses within agiven industry as well as academics to determine thebest and most efficient way of accounting for varioustransactions and managing different processes. The

    result is claimed to be industry best practices. The general consensus is that business process

    change adds considerably to the expense and risk ofan enterprise systems implementation. Some

    organisations rebel against the inflexibility of theseimposed business practices.

    What is an ERP Key Characteristics

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    Some Assembly RequiredOnly the software is integrated, not the computing

    platform on which it runs. Most companies have great

    difficulty integrating their enterprise software with a

    package of hardware, operating systems, databasemanagement systems software, and telecommunications

    suited to their specific needs.

    Interfaces to legacy systems

    Third-party bolt-on applications

    Best of Breed Strategy

    What is an ERP Key Characteristics

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    EvolvingEnterprise Systems are changing rapidly

    Architecturally: Mainframe, Client/Server, Web-

    enabled, Object-oriented, Componentisation

    Functionally: front-office (i.e. sales management),supply chain (advanced planning and

    scheduling), data warehousing, specialised

    vertical industry solutions, etc.

    What is an ERP Key Characteristics

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    Typical architectural components

    E-business PlatformTech Stack

    CRMFoundation

    WebInternet

    MobileWireless e-Mail

    Call CenterICM/Telephony

    Interaction

    Channels

    Common Data and Object Models, Security, Interfaces, GlobalisationE-BusinessFoundation

    Marketing Sales eCommerceBusinessApplications

    Marketing

    Intelligence

    Sales

    Intelligence

    Customer

    Intelligence

    Call Center

    IntelligenceAnalytical

    Applications

    Interaction History Universal Work Q

    1-to-1 Fulfillment

    Assignment Engine

    EscalationsTCA

    Installed Base

    Tasks Notes

    Resources

    Calendar

    Territories

    OSS HR

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    Tech Stack - Internet Computing

    Architecture

    Database

    XApplication

    Application

    Application

    Application

    Application

    Application

    Browser

    BrowserJava

    Application Server

    ApplicationApplication

    2 Tier

    3 Tier

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    How should we implement ERP

    Systems?

    People Project Structure

    Should be aligned to processes

    Process

    Implementation Process (outlined in detail)Adapt your processes to those of the ERP.

    Technology

    Hardware

    Software

    Integrated Systems

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    Process

    1. Defini t ion and Analys is Hold discussions with various functional personnel

    to establish the actual number of systemsoperating at client site, what they are used for, whyand how often

    Produce the Project Scoping Document outliningcurrent situation, proposed solution and budgetedtime

    Challenge: REQUISITE EXPERTISE- No twoclients are the same

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    Process

    2. Desig n

    Prepare various functional reports - specifiescurrent scenario and wish list

    Prepare Design document which specifies howthe system is going to work

    Prepare test scripts to be followed on systemtesting

    Map out the interface paths to various modules

    Challenge: INFORMATION SHARING-Availability of staff

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    Process

    4. Trans it ion Train users on their specific areas

    Assist in test data compilation and system testingby users

    Finalise the Live system and captured openingbalances

    Challenge: USER RESISTANCEUnderstanding

    and acceptancedata preparation

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    Process

    5. Product ion

    Official hand holding

    Effectiveness assessment

    Business and Technical Direction recommendations

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    Technology

    Technology is an enabler, not the driver (it is thereto assist the organisation to achieve business

    goals)

    It is a means to an end, not the end

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    Conclusion

    ERP systems provide a mechanism forimplementing systems where a high degree of

    integration between applications is required

    The Business Case or Value Proposition for

    implementation must be outlined

    To successfully implement a proper mix of people,

    processes and technology should be maintained

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    Speaker Information

    Name : Richard Byrome-mail : [email protected]

    Web Site : http://www.richardbyrom.com

    mailto:[email protected]://www.richardbyrom.com/http://www.richardbyrom.com/mailto:[email protected]