ERP ORA Concepts

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    Enterprise ResourcePlanning

    An Overview

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    Agenda

    Appreciating ERPWhat is ERP ?

    Why is it important ?

    Oracle and ERP

    Oracle Applications - Functional

    Overview

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    What is ERP ?

    MRP was all about accounting forwhat happened in the past while ERPis all about tying people together to

    co-ordinate the future.

    In a nutshell ERP is MRP-II tying upall the links in the supply chain.

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    Functions covered by typicalERP software packages

    SALES FINANCE OPERATIONSEstimation & Quotation General Ledger Bill of Resources

    Product Configurator Accounts Payable Inventory Management

    Sales Order Management Accounts Receivable Purchasing

    Invoicing Fixed Assets Shopfloor ControlSales Analysis Costing Project Management

    Contract Accounting Repetitive / JIT

    Financial Analysis Maintenance Mgmt.

    PLANNING HRD SYSTEM ADMIN.Forecasting Human Resource Mgmt Installation

    Distribution Resource Planning Training Upgradation

    Sales & Operations Planning Recruitment/Appraisals Parameterisation

    Master Production Scheduling Payroll Security/Authorisation

    Material Requirement Planning Backup / Recover

    Capacity Requirement Planning

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    Other Features of ERP Systems

    Electronic Commerce

    CAD

    Data Collection Devices /MES

    Imaging Systems

    EIS / PC-based tools

    SPC / SQC

    WarehouseMgmt Systems Internet / Intranet

    Multi - Currency Universal Tax Structures Localisation

    Multi - Lingual Multi - Company Multi - Location Document Approval Transaction History

    Workflow

    INTERFACES GENERALFEATURES

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    Agenda

    Appreciating ERPWhat is ERP ?

    Why is it important ?

    Business benefits of ERP

    Implementing ERP

    Oracle and ERP

    Oracle Applications - FunctionalOverview

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    History of the ManufacturingIndustry

    Work done byspecialists - potters,blacksmiths, etc.

    Home & Family wasthe centre of activity

    Managing / Co-ordinating work wasnot difficult

    Factories to producegoods.

    People were broughtto the factories

    Concepts of shifts &standardisation

    Managing becameimportant

    EARLY ORGANISATIONS INDUSTRIAL REVOLUTION

    ( 1800s )

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    History of the ManufacturingIndustry contd.

    Standards & DivisionofLabour

    Demand of goodsgreater than supply

    Mass production

    Supervision becameimportant

    Customers demandflexibility

    ComplexOrganisations

    Time-basedcompetition

    Need to co-ordinateactivities rigorously

    SCIENTIFIC MANAGEMENT TODAYS ENVIRONMENT

    ( early 1900s - F.W.TAYLOR )

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    One Thing is very certain intodays business world ,

    and that is UNCERTAINTYTOM PETERS

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    Examples ofCo-ordination

    The customer selectscloth and givesmeasurements at

    Bond Street, London

    The suit is stitched ata low cost country likeIndia or Korea

    Delivered in 5 days tothe customer

    Customer selectsoptions in showroom

    Right items arrive atthe right time on ass-embly line of manf.

    Car shipped out in 3-4days

    Componentinventoriesreplenished every2/4/8 hours (av. 120inventory turns)

    DESIGNER SUIT MAKER TYPICAL CAR MANUFACTURER

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    Business Reality is ...

    Continuous change is key to yoursurvival in the future competitiveworld.

    Leaders initiate change. Others,who want to survive, are forced tofollow ...

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    Domestic Global Operations

    Standard ProductsM

    ass CustomizationWork Orders Flow Production

    Vertical Integration Outsourcing

    Disparate Virtual Corporations

    Disconnected Networked

    Forecast Driven Customer Driven

    Transformation to BestPractices

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    Challenges in Todaysenvironment

    Complexity - number of products, Rawmaterials, intermediates, processes etc

    Size ofO

    rganisation - people, sites etcDemanding Customers - buyers market

    Competition - local and Global

    Rapid rate of change in technology andproducts

    Departmental & Hierarchical structures

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    The Fact is ...

    New problems require newsolutions.

    If you continue to do what youhavebeen doing - you will continue to getwhat youhave been getting ...

    1 1 3 !

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    Some Common BusinessProblems

    Material Shortages

    High Inventory

    Poor qualityPoor Customer Service

    Poor Productivity

    Poor Cash management

    CONFUSION !!

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    Some root causes for theseproblems

    Incorrect information on the material requirements Lack of visibility into stock on hand Inability to identify substitute materials

    Delayed reporting of obsolete material, lost material etc. Inability to trackand control purchases Unable to control vendor shipments Improper inspection instructions

    No audittrail of incoming material inspection Inability to determine shelf life and expired material Inability to optimise lot/batch sizes

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    Some root causes for theseproblems contd.

    Bill OfMaterials, not structured and properly maintained

    Delays in implementing Engineering change orders

    No provision to maintain aMaster Production Schedule

    Inability to schedule operations

    Notable to maintain shop floor routings and alternates

    No established work centres and check points for quality

    Delay in translating customer order into production order

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    Some root causes for theseproblems contd.

    Missed shipments Inability to provide customers with timely and accurate

    informationon order status

    Inability to implement ATP Inability to manage payment cycles No information on cash requirements Inability to prevent duplicate payments to vendors Incorrect pricing of customer orders Loss in transaction maintenance Duplication of data entry Lack ofan integrated information system

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    Why is this happening ?

    What is to be manufactured ?

    What resources are needed tomanufacture ?

    What resources are currently availableand hence ?

    What is the balance that is required ?

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    When do you need ERP ?

    When you have co-ordination problems

    Customer service is of concern

    Non-uniform daily schedules

    Lead times are more than a day Lot size is greater than 1

    You want to re-engineeryou organisation andgain control ofyour business

    ERP is the vision

    of the Champion !!

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    ERP is a tool to ..

    Address the confusion element of cost

    Orchestrate all business activities by topdown planning

    Improve Customer service

    Reduce time spent by material in waiting

    Provide basis for performancemeasurement

    Gain control over business, and accurateinformation

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    What is ERP ?

    Resource availability check at each step:material, capacity, finance, manpower, suppliers,information, & time

    What-if simulation capability at each step

    Provide Plan vs Actual comparisions

    Uses computers to : Break down the business plan to various levels of detail

    Simulate resource loads

    Communicate & co-ordinate results and operatinginformation

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    The Business Planning/ControlCycle

    BUSINESS PLANNING

    SALES & OPS PLANNING

    MASTER PROD SCHED.

    MATL. REQ. PLANNING

    DEMAND MANAGEMENT RESOURCE PLANNING

    ROUGH-CUT CAP. PLNG.

    CAPACITY REQ. PLNG.

    PURCHASING SHOPFLOOR CONTROL

    PERFORMANCE MEASUREMENT

    BUSINESS PROCESS IMPROVEMENT

    FORECAST ORDERS

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    Supply Chain Management

    SUPPLIERS CUSTOMERS

    PLANTS CENTRAL

    PLANTS

    DISTRIBUTIONCENTERS

    DISTRIBUTIONCENTERS

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    At the heart of the ERP :MRP II Systems

    Planning

    Manufacturing

    Distribution

    Financial

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    The Planning Modules

    PRODUCT LINE

    PLANNING

    MASTER

    SCHEDULE

    PLANNING

    MATERIAL

    REQUIREMENTS

    PLANNING

    CAPACITY

    REQUIREMENTS

    PLANNING

    RESOURCE

    PLANNING

    FORECASTING

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    The Manufacturing Modules

    PRODUCT

    STRUCTURES

    ROUTINGS

    FORMULA/

    PROCESS

    SHOP FLOOR

    CONTROL

    WORK ORDERS

    REPETITIVE

    REPETITIVE

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    The Distribution Modules

    CONFIGURED

    PRODUCTS

    SALES

    QUOTATIONS

    SALES

    ANALYSIS

    CUSTOMER

    SCHEDULES

    SALES

    ORDERSPURCHASING

    SUPPLIER

    SCHEDULES

    INVENTORY

    CONTROL

    PHYSICAL

    INVENTORY

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    The Financial Modules

    INVENTORY

    CONTROL

    ACCOUNTS

    RECEIVABLE

    CASH

    MANAGEMENT

    ACCOUNTS

    PAYABLE

    COST

    MANAGEMENT

    GENERAL

    LEDGER PAYROLL

    MULTIPLE

    CURRENCY

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    Typical System Overview

    Invoice

    Post

    Sales

    Shipments

    Inventory

    Adjustments

    Standard Cost

    Charges

    Purchase

    Receipts

    Repetitive

    Shop Floor

    Control

    Work

    Orders

    Accounts

    Receivable

    Accounts

    Payable

    GeneralLedger

    Multi-Company

    Consolidation

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    Agenda

    Appreciating ERPWhat is ERP ?

    Why is it important ?

    Business benefits of ERP

    Implementing ERP

    Oracle and ERP

    Oracle Applications - FunctionalOverview

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    Typical Business PerformanceMeasures

    Market share performance

    ROI performance

    Sales Plan performance

    Production Plan performanceMaster Schedule preformance

    Purchasing performance

    Manufacturing Schedule performance

    Order Fill Rate performance

    Order Due date performance

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    Typical Business PerformanceMeasures

    DeliveryLead Time performance

    Product Quality performance

    Service performance

    Inventory Turnover

    Inventory Record Accuracy

    Productivity performance

    CapacityUtilisation performance

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    Tangible Benefits

    Inventory Reduction 20% - 40% 16% - 30%

    ( matched sets, valid schedules )

    Purchased Cost Reduction 2% - 10% 7% - 13%( more time for sourcing )

    Mfg. Productivity Increase 10% - 30% 11% - 20%

    ( matched sets, red. followup, overtime )

    Dist./Freight Expense Reduction 10% - 30% 5% - 16%

    ( from Better Planning )

    Sales Increase 5% - 20% 15% - 26%

    ( from timely delivery & reduced returns )

    Quantifiable Benefit WW Stat Indian Stat

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    Intangible Benefits

    Increased Market share

    Improved Customer satisfaction

    Improved Vendor performance

    Reduced obsolescence Increased flexibility

    Reduced premium freight

    Elimination of annual stock taking

    Floor space reduction

    Reduced quality costs

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    Intangible Benefits contd.

    Improved Resource utilisation

    Improved information accuracy

    Improved Decision Making Capability

    Better Cost Visibility Improved co-ordination between all departments

    Reduced expediting

    Improved morale

    Power savings

    Reduction in stationary and supplies

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    Why ERP Fails ?

    ERP does not fail - people fail toimplement ERP successfully

    Top Management does not grasp thebenefits and does not participate

    Inadequate planning - lack ofvision

    ABC Classification of success criteria :A : People 60 %

    B : Business Processes & Data 30 %

    C : Technology 10 %

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    Why ERP Projects fail

    This is an I.T. department project

    We dont have time

    This technique is not suitable for usOur problems cannot be addressed

    Our business is different

    OurOrganisation is different

    Our people are different

    This is India

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    Implementation Methodology

    ImplementationStrategy

    OperationsAnalysis

    SolutionDesign

    BuildCustom

    Documentation

    Transition

    Production

    Implementation Strategy Document

    Work Plan

    Installed Software

    Project Team Workshop

    Prototype models

    Application Setup Document

    List of Policies & Procedures

    List of Issues

    System Test Plans

    Procedure Content & Format

    Document

    Live System

    Business requirements

    DocumentFit Analysis

    Proposed Flow

    Conference Room Pilot

    Test Results

    Certified System

    Production Environment

    Cutover Plan

    Enduser Training

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    Typical Project Schedules

    Implementation

    Strategy

    OperationsAnalysis

    Solution Design

    Build

    Transition

    Production

    PHASE M1 M2 M3 M4 M5 M6 M7 M8 M9 M10

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    Project Structure

    Project Team Organization Chart

    Functional Consultant

    Technical Consultant

    Project Manager Quality Manager

    Consultant Project Director

    Key Users

    IS Staff

    Project Manager

    Client Project Director

    Steering Committee