lompiron 2 SKD/168/FMF/fl/2013

KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN : REGIONAL MANAGER

KPI BRANCH MANAGER I Ka Pas

Booking New Sales berdasarkan larget yang raJah di < 90% = 1 tentukan perusahaan di Mung sebaga, pencapaian per 90%·94 ,99% -= 2

95%· 105%= 3Targeted amount100% 105,01%·1 15% = 4

Pencapalan new booking Iproduk bulan N > 115% =5 Target bulan N

'.- ,..,., . , "r" , _~,~ ~~l~,_~', __._ "I" • • encapaianltarget

1 COLLECTIBIUTY 0-90 <97,5% =1

- Jumlah Angsuran (amount Due) yang sudah Jaluh Tempo 97,5%·98,99% = 2 dan berhasil dltag lh termasuk Inventory yang sudah 99%·101% = 3 TERJUAL (tldak termasuk percepatan) . Selama Inventory 101.01%· 104,99%=4 belum TERJUAl maka tldak dipertlilungkan sebagai 2:105%=5 collectlbility

Targeted by branch (stepping)40%- Untuk Pembentukan Amtdue UM yang sudah dl Inventory dan belum TERJUAl, perhitungan Amtdue bulan be(lkulnya menglkutf mekanisme pembentukan am\due seperti biasa (Pembenlukan Amtdue Normal mengikuti OVO Days berjalan)

Katego(l berhasll - Untt inverlory terjual (unluk KPllevel RM & 8M)

Amnl !;:Qllected 0-22 + Amnl due 30+ I nvenlO~ ~g I!:;rjual Amnl due 0-90 + Amnt due Inventory 30+

2 FLOW RATE to 90+

Tolal OS Balanced yang menga/ir ke bucket 90+ pada tahun berjalan dikurangi dengan PENYELESAfAN bucket 90+ yang mengalir dari bucket 61-90 di (ahun 2013 ( inventory. prepayment, pembayaran sebagian dl bucket 90+, dan flow up 10 0-90 dlbandmgkan dengan total OS Balanced (0 - 90) 30% pada akhrr bulan N

QIS !2al~~ yang flow 10 90+ nett DIS Balanced akhlf bucket ° . 90

REMEDIAL 90+3

Amnt Collecled All di buckel 90+ yang bernasil dllangani dibandingkan dengan Amnt O/S Balanced akhir dan Bucket 90+ 30%

Kalegon berhasll - Invenlory terjual (dihitung OS Balanced akhlr) - Prepayment (dihitung OS Balanced akhlf) - Flow up to 0 - 90 (dihitung OS Balanced awal) - Payment angsuran alau cash in (dlhilung Collected)

., ,:C'···. 1~:.I.' ., .:-~~}", Ir

MeruJuk pada komponen KPI Operation untuk. J3batan BOM I 100% ADM

YTD = 3%

Jan = 0,25% Feb =0,50% Mar = 0,75% Ap r -= 1,00% Mei = 1,25% Jun =1,5% Jul = 1,75% Agt = 2,00% Sep = 2,25% Okt = 2,50% Nov = 2,75% Des =3,00%

MTO

5%

.

YTO - 3,5%

Jan = 0,29% Feb = 0,58% Mar = 0,88% Apr = 1,17% Mei = 1,46% Jun = 1,75% Jul = 2,04% Agt = 2,33% Sep = 2,63% Okt = 2,92% Nov = 3,21% Des = 3,5%

MTO

3%

..

refered to KPI Operation

% Pencapalan/target

2: 110% = 1 100,01% · 109,99 % = 2

95%·100% = 3 85%·94,99% = 4

< 85% = 5

Vio t'entapalanrtarget .

< 90% = 1 90% · 94.99% = 2 95%· 101% = 3

101.01 %·104.99 % = 4 2: 105%=5

,,I PoTn Pencapaian

Pain pencapaian dldapat lang sung dan POlO pencapalan KPI Operation rata-rata cabang yang ada dl bawah region lersebut

{

1

1

2

KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN: ACM & ARRM

KPI

19._ I 10,00%:~ l' 1"('11 J I=('TIRI! lTV 0-90

. Jumlah Angsuran (amount Due) di bucket 0-90 yang sudah IJatuh tempo dan berhasil drtagih lermSsuk Inventory/tankan It1idak. termasuk percepalan) 60%

10,00% SO,OO,,"

Targeted by branch (slepplng)

LomplfOf! Z SKD/J68/FMF/II/101J

IO~OO% < 97,5%" ,

97,5%·98,99%" 2 99% ·101% '" 3

101,01%·104,99% = 4 ~ 105% '" 5

Arnot S;;oll!!s;leg d!r.!!l 2:iQ Amo' due 0.90

FLOW RATE to 90+ 1 2

TOlal OS Balanced yang mengaflf /(e ouchl 90+ pads /ahun b8f}alan dikurangl dengan PENY£LESAIAN bucket 90+ yang Ime~galirdari bucke/61-90 dllahun 201J (Inventory,

. pembayaran sebaglan dl bucket 90+, dan flow I~~~ 0-90 dibandingkan dengan tolal OS Balanced (0 - 90) Ip'ada akhlr bulan N

IQ/, Bala",e~ "" flow 10 90' oe~ I OIS Balanced akhlr bueke! 0 - 90

40%

,"u =n.

J an " 0,25% Feb = 0,50% Mllr =0,75";" Apr =1,000;. Mel :: 1,25% Jun : 1,5% Jul:: ',75% Agl:: 2,00% Sep :: 2,25"1, Okl:: 2,50% Nov:: 2,75% Des =3,00%

'" u " ' .' -'

Jan = 0,29% Feb = 0,58% Mar = 0,88% Apr=l,17% Mel:: 1,46% Jun::: 1,75% Jul:: 2,04 '/0 Agi = 2,33% Sep:: 2,63% Okt:: 2,92% Nov:: 3,21% Des:: 3,5%

2: 110oAl :1 l00,01°k - 109,99 % .. 2

95% - 100% = 3 85% - 94 ,99% " 4

<85%-5

ARRII

REMEDIAL 90+

Amnf CoHecled All df buc/(el 90+ yang berhasll ditangam dibandlngkan dengan Amnl OIS BalanCe(l al<hir dari Buckel

"". Ka!egOfi bemaSlI - Invenrory lerjual (diMung as Balancad akhir) - Prepaymanr (dihilung OS Balanced akhlr) - Flow up 10 0 - 90 (dlhitung OS Balanced awal) - Payment angsuran a/au cash m (dihilung Collected)

ACM+ARRII

COLlECTIBllITY 0-90

- Jum!ah Angsuran (amount Due) di bucket 0-90 yang sudah jatuh tempo dan berhasil dltaglh termasuk Inventorylterikan (Iidak termasuk percepatan),

~m!l!. G2!I!i!!<!~~~!.I!!: Q-iQ Amot dus 0-90

100%

40%

MTO

6-;.

MTD

J%

hrgeted by branch (stepping)

enCJP.'.nttar et

<90%= 1 90% - 94 ,99%:: 2 95%- 101% = 3

101 ,01% -104 ,99 % =4 ~ 105°,(, = 5

~_ Pencapalantta_l'9f)t_

< 97,5% = 1 97 ,5% - 98 ,ggo,.{, =2

99%-101%::3 101 ,01% - 10.11 ,99 % :: 4

~105"1o =5

FLOW RATE 10 90+

TOlal as Balanced yang mengalir ke bucl<el90+ pada lahun berjalan dil<urangi dengan PENYEL.ESAIAN buckel 90+ yeng mengallrdan bucket 61-90 dl/ahun 2013 (mvantory, prepayment, pembayaran sebagian dl bucket 90+, dan now up to 0-90 dibandingl<an dengan lolal OS Balanced (0·90) pada akhlr bulan N

IO/~ B,.,,,,; ,009 f~w 12 91l: 0<111 OIS Balanced akhll" Ducket 0 - 90

J REMEDIAL 90+

Amnl Collected All dl buck.et 90+ yang berhasif dilangani dlbandmgkan dengan Amnl OIS Balanced a/(htr dan Bucket 90'

KategOfl bemaS11 : - Inventory lerJua l (diMung OS Balanced ~/(hir)

- Prepayment (diMung as Balanced akhir) - Flow up 10 0 - 90 (dihltung OS Balanced awal) - Paymenl angsuran a/au cash in (diMung Collectad)

30%

30"10

YTD:: -3 }'o

Jan :: 0,25% Feb: 0,50% Mar:: 0,75% Apr:: 1,00% Mel :: 1,25'/. Jun:: 1,5'/0 Jul:: 1,75% Agt:: 2,00% Sap:: 2,25% Okl :: 2,50% Nov:: 2,75% Ces c 3,00%

MTO

5Yo

YTD = 3,5%

Jan:: 0,29% Feb:: 0,58% Mar:: 0,88% Apr=1,17% Mel = 1,46% Jun = 1,75% Jul = 2,04"10 Agt '" 2,33% Sep = 2,63% Okl"" 2,92% Nov:: 3,21% Des = 3,5"1.

MTO

J~.

% Pane,pal.Marget

~ 110%:: 1 100,01% - 109,99 %:: 2

95%-100%:: 3 85% - 94,99%" 4

<85%=5

% Pencapa anltlrget

<90% =1 90% - 94 ,99%·2 95%-101 %= 3

101 ,01% - 104,99 % =- 4 ~ 1050/0 ::: 5

-r

Lampnon 2 SKOj168jFMFjllj2013

KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN : BRANCH MANAGER I Ka Pos

Booking New Sales berdasarkan target yang laJah di tentukan perusahaan dl Mung sebagai pencapaian per

Pencaoalan new booking /produk bulan N Target bulan N

Jumlah Angsuran (amoun t Due) yang sudah Jaluh Tempo berhas!l dilagih termasuk inventory yang sudah

(tidak termasuk percepatan) . Selama inventory maka tidak diperhitungkan sebagai

- Unluk. Pembenlukan Amtdue Unit yang 5udah di InvenlOfY belum TERJUAL, perhilungan Amldue bulan berikutnya

FLOW RATE to 90'"

Total OS Balanced yang menga/ir ke bucket 90? pada tahun berjafan dikurangi dengan PENYELESA IAN bucket 90+ yang mengallr dan bucket 61 -90 dllahun 2013 ( Inventory,

Ip",p,rym'.nt, pembayaran sebagian di bucket 90+, dan flow 0-90 dibandmgkan dengan lolal OS Balanced (0 - 90) akhir bulan N

O/S Balanced yang C10w to 90+ nett O/S Balanced akhu bucket 0 - 90

REMEDIAL 90 ...

Amnl Collected All dl bucket 90+ yang ber1lasil ditangam dibandingkan dengan Amnl O;S Balanced akhir dari Buckel 90+

IK"'''I,oriberhasil: Inventory rerjuaJ (dihilung OS Balanced akhlf) Prepayment (dlhltung OS Balanced akhir) Flow up to 0 - 90 (dihilung OS Balanced Bwaf) Payment angsuran atau cash m (dihilung Collected)

100%

40'%

30%

30%

Targeted amount

Targeted by branch (stepping)

Jan = 0 ,25% Feb = 0,50% Mar = 0,75% Apr =1,00% Mel = 1,25% Jun = 1,5% Jut = 1,75% Agt = 2,00% Sep = 2,25% Ok, = 2,60% Nov = 2,75% Des = 3,00%

MTD

5%

Jan:: 0,29% Feb:: 0,58% Mar = 0,88% Apr = 1,17% Mei:: 1,46% Jun = 1,75% Jul = 2,04% Agt:: 2,33% Sep:: 2,63% Okt = 2,92% Nov = 3,21%. Des = 3,5%

MTD

3%

<90% =1 90% - 94.99% = 2 95%-105%=3

105.01% - 11 5% = 4 > 11 5% =5

<97.5%=1 97,5% - 98,99% = 2

99% - 101 % =3 101 ,01% - 104.99 % = 4

~ 105%= 5

~ 110%:: 1 100,01% - 109,99 % =2

95% - 100% = 3 85% - 94,99% = 4

< 85% = 5

< 90% =1 90% - 94,99% =2 95%-101%=3

101 ,01% - 104 ,99 % :: 4 ~105%=5

mengikuli mekanisme pembenlukan amldue seperti biasa (Pembenlukan Amtdue Normal mengikuti avo Days berjalan)

Kategori berhasil : - Umt invenory lerjua/ (untuk KPllevel RM & BM)

Amnl Collected 0-90" Arnot due 30+ Inyentory Va tenual Arnot due 0-90 .. Amol due Invenlory 30+

Lamptran 1 SKO/168/FMF/1f/2013 KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN : Spy KMB, BRO, CMO (DIRECT, IN DIRECT), & CRO

KPI

SUPERVISOR KMB

1 NEW BOOKING

2 FPD 6+ perbulan

CMO 11MB DIRECT

1 NEW BOOKING

2 FPO 6+ perbulan

CUO KMB IN DIRECT

1 NEW BOOKING

2 FPD 6+ perbulan

BOBOT

70%

30%

70%

30%

70%

30%

TARGET

TARGETED AMOUNT

0%

Trainee: 12 (3 bin) Junior: 15 (~6 bin) Senior: 17 (~ 1 th)

0%

Trainee: 15 (3 bin) Junior: 20 ( ;:: 6 bin) Senior: 25 ( ~ 1 Ih)

0%

RANGE PENILAIAN

Pencapalan/target < 90% - 1

90% - 94,99% = 2 95% - 105% = 3

105,01% -115% '" 4 > 115%= 5

~ snca a ara Matured branch New branch

> 8% = 1 6-8%=2

4·5.99 % = 3 2 - 3,99 % =4

< 2 % = 5

>4% 1 3 - 4% = 2

2·2.99 % = 3 1 - 1.99 % = 4

< 1 % = 5

Peneapaian/target

< 90% = 1 90% - 94,99% = 2 95% - 105% = 3

105,01% -115% = 4 >115%=5

encapalan Matured branch New branch

> 8% ­ 1 6 - 8% = 2

4 - 5,99 % = 3 2 - 3,99 % = 4

< 2 % :;: 5

:> 4%:;: 1

3 ·4% = 2 2·2.99%= 3 1 . 1,99 % = 4

< 1 % = 5

, Pencapaianltaraet

< 90% :;: 1 90% - 94.99% = 2 95% - 105% = 3

105.01%-115%=4 > 115%=5

Penca a an Matured branch New branch

> 8% 1 > 4% 1 6-8%=2 3-4% =2

4 - 5.99 % :: 3 2 - 2,99 % = 3 2-3.99%=4 1-1 .99%= 4 <2% =5 <1 % =5

BRO · WHITE GOODS pencapaJan/target

1 NEW BOOKING 70% TARGETED AMOUNT <90% 1 90% - 94,99% = 2 95% - 105% = 3

105,01% - 115%:::: 4 > 115%=5

pencapalan/target 2 PRODUCTIVITY ACC AQUSISTION 30% Rp. 70 Jula / Bulan/eRO < 90 % 1

(CRO) ( New BookinglCRO)

90 · 95.99 % = 2 96· 100.99 % = 3 101 - 105 % = 4

> 105%=5

eRO WHITE GOODS poneapalanttarget

1 NEW BOOKING 100% TARGETED AMOUNT < 90% = 1

90% - 94,99% = 2 95% - 105% = 3

105,01% -115% = 4 >115%=5

~------~----~----~----~~

Lamp/ron 2 SKD/168/FMF/II/2013 KEY PERFORMANCE INDICATOR FOR BUSINESS AREA - CREDIT

KPI

6+ =«Overdue 6+ dad sales 6 bulan terakhir) + (In',er1l0",1

Kumulatif sales 6 bulan terakhir perbulan) I AR Sales 6 bin

Un/uk produk KMB, FPD dlhilung lidak lermasuk Inventory Un/uk produk WG, FPD dihllung termasuk Inventory

IPENAIMB,.HIIN INVENTORY

Formula: Kumulalif Inventori bulan Januan sId N X 100%

PJR Ending Bulan N

100% 70%

0% 30%

0% 0%

1=0.417% 2::: 0.83% 3::: 1.25% 4::: 1.67% 5::: 2.083% 6::: 2.5% 7=2917% 8::: 3 33% 9::: 3 75% 10=417% 11 =4 58% 12::: 5%

KM8

> 6%::: 1 > 8%::: 1 4,00 - 6%::: 2 6 - 8%::: 2 2 - 3,99%::: 3 4-599%=3 1-1.99%=4 2-3.99%=4

<

1.5-2%=2 3 - 4%::: 2 1-1.49%=3 2 - 2.99 %::: 3 05-099%=4 1-199%=4

< 0.5 % =5 < 1 % =5

> 110 %::: 1 102 -110 %::: 2

96 -10199 %::: 3 86 - 95.99% ::: 4

<86%=5

lempiron 1 SKD/ l68/ fMf/l l/1013 KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN: COll HEAD, REMEDIAL HEAD, COll COORD FC 1, COll COORD FC 2, FC 1, & FC 2

~ TOT "O"OT TARGEl RANGE I

SO,OO'4 I SO,OO% .10,00% 10,00% &0,00% I &0,_

l' 10.01 I I I I 0-90 <97,5%=1

I 60% Targeted by branch (stepping) 97,5%·98,99%'" 2

AmQunl C211ected due 0 • 90 I

99%·101%=3Amounl due 0 -90

101,01% - 104,99 % =4 i1: 105% = 5

1 2 FLOW RATE to 90+ YTD ='"" I I U =','"" "k

Jan =0,25% Jan = 0,29% i1: 110% =1 Total as Balanced yang mengahr ke bucket 9(}t pada Feb =0,50% Feb =0,58% 100,01%. 109,99 % =2

Itahun berjalan dikurangi dengan PENYELE$AIAN Mar::: 0 ,75% Mar =0,88% 950j,~· 100% =3 IUU'-"I:'I:lV yang mengalir dari bucket 61·90 di lahun Apr =1,00% Apr= 1,17% 85% • 94 ,99% =4

12013 f.m.v~~to,,:: prepayment, pembayaran sebagian Mel = 1,25% Mel = 1.46% < 85% =5 lUI. dan "ow up to 0-90 dibandingkan 40% Jun = 1,5% Jun = 1,75%

Idengan total OS Balanced (0· 90) pada akhlr bulan N Jul =1,75% Jul =2,04% Agt =2,00% Agt = 2,33% Sep:z 2,25% S e p = 2,63%

OIS Balancec:l :t~ng "Qw IQ 2Q+ n~1I Okt'" 2,50% Okt = 2,92% DIS Balan~ akhir bucket 0 • 90 Nov:. 2,75% Nov = 3,21%

Des = 3,00% Des = 3,5%

l' 90+ MTD MTO <90% =1

Amn/ Colfec/ed All di bucket 90+ yang berhasil 100%

5% 3% 90% · 94,99% = 2 ditangam dibandingkan dengan Amnt OIS dan' Bucke/ 95% - 101% = 3

90+ 101,01% • 104,99 % = 4 c: 105% = 5

%

l' 'n, , <c TIBILIT" 0.30

< 96%= 1

AmQunj ~2! I~ted due 0·30 60%

93% 94% 96%· 97,99% =2

Amount due 0·30 98%· 101% = 3 101 ,0 1%. 109,99 % :0 <:\

> 109,99% = 5

%

1 2 IFlOW RATE TO 30... 1 > 120%=1

Amnt OIS :tang fIQw IQ 30+ 40% 10% 10% 100,01%·120% = 2

Amnt OIS bucket 1 • 30 95%· 100%=3 90% · 94,99% = 4

< 90% = 5

I COORDFC2

l' 10.01 I I I 31 ·90

Amnl Collected Q!'!C 31 • 90 < 90% = 1

70% 90% • 94 ,99% = 2 Amount due 31 · 90 40% 30%

95%· 100% =3 100,01% . 109,99 % =4

> 109.99% = 5

2 IFLOW RATE TO SO... > 109,99% = 1

Amnl OIS ~ang now to 90+ 30% 40% 40% 100,01 % .109,99 % = 2

Amnt OIS bucket 61 • 90 90%·100% =3 65% ·89,99% = <:\

< 85% = 5

Lampiron 2SKD/168/FMF/II/2013 KEY PERFORMANCE INDICATOR FOR BUSINESS AREA 2013 JABATAN : COll HEAD, REMEDIAL HEAD, COll COORD FC 1, COll COORD FC 2, FC 1, & FC 2

~ TOT = ao.O~ ~ 10,00%

RANGE PI

~'DTI ao,OOllo 50,00% 5O,0~

1 ,~ ,

0-30 <96%= 1

Amount COlrect~ du~ 0 - 30 60% 93% 94% 96% - 97,99% =2

Amount due 0 -30 98%-100%=3 100,01% - 109,99 % = 4

:> 109,99% = 5

I2 FLOW RATE TO 3D. % 1

> 120% =1 Arnot 0 /5 yang flow 10 30+

10% 10,0% 100,0" % - 120% = 2 Amnl 0 /$ bucket 1 - 30

40% 95% · 100% =3

90%·94,99% =<I <90%=5

'kI, ,- , -~TIBllIT'I' 31 • ,0

Amnt Co(lecled due 31 - 90 <90%;: 1

Amount due 31 - 90 70'%

40% 30% 90%·94,99% =2 95% . 100% =3

100,01% - 109,99 % =4 > 109,99% =5

% I

12 FLOW RATE TO 90+ :> 109,99% =1

Amnt DIS yang flow to 90+ 40% 40% 100,01% - 109,99 % =2

Amnt OIS bucket 31 - 90 30%

90%-100%=3 85% - 89,99% =4

<- 85% =5

~ II, I I 90< MTD MTD

< 90% =: 1 Amnl Collected All dl bucket 90+ yang berhasil

1000/0 20 Jt 10 jl 90% - 94,99% =2 dlrangani dibandingkan dengan Amnt OIS dan Bucket 95% · 101%=3

90< 101,01% .1 04,99 % =4 2': 105% =5