Format Pedoman perilaku..doc
-
Upload
lilis-caem -
Category
Documents
-
view
3 -
download
0
Transcript of Format Pedoman perilaku..doc
PENINGKATAN MUTU PELAYANAN PUSKESMAS KUTOREJO
PEDOMAN PERILAKU PETUGAS PUSKESMAS.
1. Siap ditempat pada jam pelayanan. ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
2. Salam dan senyum.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
3. Bersikap sabar dan ramah.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
4. Bersikap sopan dan santun.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
5. Melayani sesuai nomor urut penderita.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
6. Melayani dengan cepat dan tepat.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
7. Menanggapi keluhan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
8. Memberi petunjuk dengan jelas.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
9. Berpakaian rapi.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
PEDOMAN FISIK PUSKESMAS.
1. Kenyamanan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
2. Kebersihan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
3. Kerapian.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………