PENINGKATAN MUTU PELAYANAN PUSKESMAS KUTOREJO

PEDOMAN PERILAKU PETUGAS PUSKESMAS.

1. Siap ditempat pada jam pelayanan. ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

2. Salam dan senyum.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

3. Bersikap sabar dan ramah.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

4. Bersikap sopan dan santun.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

5. Melayani sesuai nomor urut penderita.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

6. Melayani dengan cepat dan tepat.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

7. Menanggapi keluhan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

8. Memberi petunjuk dengan jelas.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

9. Berpakaian rapi.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

PEDOMAN FISIK PUSKESMAS.

1. Kenyamanan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

2. Kebersihan.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

3. Kerapian.………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………