11 - Manajemen Kualitas Proyek.ppt - My Journal · 22/09/2007 4 Implementing Quality Project...
Transcript of 11 - Manajemen Kualitas Proyek.ppt - My Journal · 22/09/2007 4 Implementing Quality Project...
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Jaminan Kualitas ProyekyMerupakan semua aktifitas yang dilakukan oleh organisasi proyek untuk memberikan jaminan tentang kebijakan kualitas, tujuan dan tanggung jawab dari pelaksanaan proyek agar proyek dapat memenuhi kebutuhan yang sudah disepakati.Kualitas yang dimaksud di sini biasanya memiliki hubungan keterkaitan yang sangat erat dengan sejumlah standar internasional, seperti contohnya d l h h b dy g g g j p yadalah memenuhi ISO sebagai panduan sistem manajemen mutu (misalnya dalam pembuatan aplikasi diperhatikan kaidah baku software engineering yang memenuhi software quality assurance).Diartikan sebagai totalitas ekspektasi yang diharapkan oleh pemrakarsa atau sponsor proyek; dalam arti kata mereka yang termasuk di dalam stakeholder proyek mendefinisikan harapan‐harapannya terhadap hasil dari proyek yang dikerjakan.
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Kualitas adalah derajat dari beberapa karakteristik pemenuhan requairementTerdiri dari beberapa aktifitas
Quality Planing, mengidentifikasi standar kualitas utk Qua ty a g, e g de t as sta da ua tas utpelaksanaan proyek dan bagaimana memenuhinyaPerform Quality Asurance, mengimplementasikan rencana jaminan kualitas agar proyek memenuhi semua requairementPerform Quality Control, memonitor hasil pelaksanaan proyek apakah memenuhi standar kualitas atau tidak
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Implementing Quality Project ManagementImplementing Quality Project Management Customer satisfaction The project must satisfy the customer requirements by delivering what it promised in order to satisfy the needs of the customer. PreventionQuality is planned into a project, not inspected in. It is always more cost‐effective to prevent mistakes than to correct them. Management responsibility The project team must work towards the quality goal, but management must provide the needed resources to deliver on the quality promisespromises.Plan‐do‐check‐act Deming, arguably the world’s leader in quality management theory thanks to his management methods implemented in Japan after World War II, set the bar with his “plan‐do‐check‐act” approach to quality management. Kaizen technology Kaizen is a quality management philosophy of applying continuous small improvements to reduce costs and ensure consistency or project performance.Marginal analysis Marginal analysis studies the cost of the incremental
d d hg y g
improvements to a process or product and compares it against the increase in revenue made from the improvements.
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Input Perencanaan KualitaspEnterprise Environmental Factor
Struktur dan budaya organisasiStandar industriF il / lFasiltas/peralatanSDMPM Information SystemStakeholderStandart estimeting database
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Lanjutan…jOrganizational Process Assets
Proses dan procedure organisasi dalam melaksanakan proyek
Organisasi cara kerja keuanganOrganisasi, cara kerja, keuangan
Informasi dan standart organisasiGaji, dokumen proyek
Project Scope StatementProject Management PlanProject Management Plan
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Tools & TechniquesqCost‐benefit analysis
Mengurangi pengulangan pekerjaanMeningkatkan produktifitasMengurangi biayag g yMeningkatkan kepuasan stakeholder
BenchmarkingMenandai dan membandingkan aktifitas proyek dengan proyek sejenis
Design of ExperimentDesign of ExperimentMelakukan uji coba terhadap design dan melakukan analisis kondisi optimal
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Lanjutan…jCost Of Quality (COQ)
Total biaya yang dikeluarkan untuk memnuhi standart kualitas yang diminta
Additional Quality Planing ToolsAdditional Quality Planing ToolsMatrix diagram
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Quality Planing OutputsQ y g pQuality Management PlanQuality Matrix
Tingkat kegagalank lTingkat penyelesaian
Quality ChecklistPrcocess Improvement PlanQuality BaselineyProject Management Plan Updates
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Quality assuranceQ yQuality assurance (QA) is the sum of the planning and the implementations of the plans the project manager, the project team, and management does to ensure the project meets the demands of qualityproject meets the demands of quality.There are two types of QA:
Internal QA Assurance provided to management and the project teamExternal QA Assurance provide to the external customers of Q pthe project
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Pareto DiagramsgA Pareto diagram is somewhat related to Pareto's Law: 80 percent of the problems come from 20 percent of the issues. This is also known as the 80/20 ruleThis is also known as the 80/20 rule.The project team should first work on the largest problems and then move onto the smaller problems.
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Results of Quality ControlQ yAcceptance decisions Results of work are either accepted or rejected. Rework Nonconformance to quality results in rework. Rework costs time and money and contributes to projects being late, over budget, or both. It is always more cost effective to do the work right the first time than to do it correct the second time than to do it correct the second. Completed checklists If the project is using checklists to confirm the completion of work, then the completed checklists should become part of the project records. Process adjustmentsWhen results of inspections indicate quality is out of control then process adjustments may be needed to make immediate corrective actions or planned preventive actions to immediate corrective actions or planned preventive actions to ensure quality improves.