01. Pengantar MAnPro

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    BAB 1:

    Pengantar Manajemen Proyek

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    IT Projects memiliki track record yang

    mengerikan :

    Pada th 1995 Standish Group study (CHAOS)

    menemukan hanya 16.2% proyekIT yang berhasildan lebih 31% dibatalkan sebelum selesa, memakan

    biaya lebih dari $81 Bilyun di AS saja.

    Kebutuhan pengelolaan proyekIT meningkat :

    Pada tahun 1998, corporate America issued 200,000

    new-start application development projects

    In 2000, there were 300,000 new IT projects, and

    In 2001, over 500,000 new IT projects were started

    Motivasi belajarInformation Technology

    (IT) Project Management

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    Advantages of Using Formal

    Project Management

    Better control of financial, physical, and human resources

    Improved customer relations

    Shorter development times

    Lower costs Higher quality and increased reliability

    Higher profit margins

    Improved productivity

    Better internal coordination

    Higher worker morale

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    What Is a Project?

    A project is a temporary endeavor undertakento accomplish a unique purpose

    Attributes of projects

    unique purpose temporary

    require resources, often from various areas

    should have a primary sponsor and/or customer

    involve uncertainty

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    Samples ofIT Projects

    Northwest Airlines developed a new reservationsystem called ResNet (see chapters 11-16)

    Many organizations upgrade hardware, software,and networks via projects (see chapter 5 openingand closing case)

    Organizations develop new software or enhanceexisting systems to perform many business

    functions (see examples throughout the text) Note: IT projects refers to projects involving

    hardware, software, and networks

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    The Triple Constraint

    Every project is constrained in different ways by its

    Scope goals: What is the project trying to accomplish?

    Time goals: How long should it take to complete?

    Cost goals: What should it cost?

    It is the project managers duty to balance these

    three often competing goals

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    Figure 1-1. The Triple Constraint

    of Project Management

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    The 2001 Standish Group Report Showed

    Decided Improvement in IT Project Success

    Rates From the 1995 Study Time overruns significantly decreased to

    63% compared to 222%

    Cost overruns were down to 45%compared to 189%

    Required features and functions were upto 67% compared to 61%

    78,000 U.S. projects were successfulcompared to 28,000

    28% of IT projects succeeded compared to16%

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    Why the Improvements?

    "The reasons for the increase in successful

    projects vary. First, the average cost of a

    project has been more than cut in half. Better

    tools have been created to monitor and controlprogress and better skilled project managers

    with better management processes are being

    used. The fact that there are processes is

    significant in itself.*

    The Standish Group, "CHAOS 2001: A Recipe for

    Success" (2001)

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    What is Project Management?

    Project management is the application of

    knowledge, skills, tools, and techniques to

    project activities in order to meet project

    requirements (PMI*, Project Management Body

    ofKnowledge (PMBOK Guide), 2000, p. 6)

    *The Project Management Institute (PMI) is an international

    professional society. Their web site is www.pmi.org.

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    Figure 1-2. Project Management

    Framework

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    Project Stakeholders

    Stakeholders are the people involved in oraffected by project activities

    Stakeholders include

    the project sponsor and project team support staff

    customers

    users suppliers

    opponents to the project

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    9 Project Management

    Knowledge Areas

    Knowledge areas describe the key competencies that

    project managers must develop

    4 core knowledge areas lead to specific project objectives

    (scope, time, cost, and quality) 4 facilitating knowledge areas are the means through which

    the project objectives are achieved (human resources,

    communication, risk, and procurement management

    1 knowledge area (project integration management) affectsand is affected by all of the other knowledge areas

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    Project Management Tools and

    Techniques

    Project management tools and techniques assist

    project managers and their teams in various

    aspects of project management

    Some specific ones include

    Project Charter and WBS (scope)

    Gantt charts, network diagrams, critical path

    analysis, critical chain scheduling (time)

    Cost estimates and earned value management (cost)

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    Sample WBS forIntranet Project

    in Chart Form

    Concept

    Desi n User Interf ce

    Desi n Server Setup

    Develop Server

    Support Infr structure

    Web Site

    Desi n

    Develop P es

    and Links

    Develop

    Functionality

    Content

    Mi ration/Integration

    Testing

    Web Site

    Development

    Roll Out Support

    Intranet Project

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    Figure 1-4. Sample Gantt Chart

    TheWBS is on the left, and each tasks start and finish date

    are shown on the right using a calendar timescale.

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    Figure 1-5. Sample Network Diagram

    Each box is a project task from theWBS. Arrows show dependencies

    between tasks. The bolded tasks are on the critical path. If any tasks on the

    critical path take longer than planned, the whole project will slip

    unless something is done.

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    0

    50

    100

    150

    200

    250

    300

    1 2 3 4 5 6 7 8 9 10 11 12

    Month

    $

    BCWS or Cumulative Plan

    ACWP or Cumulative Actual

    BCWP or Cumulative EVBCWS

    ACWP

    BWCP

    Schedule Variance

    Cost Variance

    EAC

    BAC

    Sample Earned Value Chart

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    More Advantages of Project

    Management*

    Bosses, customers, and other stakeholders do not likesurprises

    Good project management (PM) provides assuranceand reduces risk

    PM provides the tools and environment to plan,monitor, track, and manage schedules, resources,costs, and quality

    PM provides a history or metrics base for future

    planning as well as good documentation Project members learn and grow by working in a

    cross-functional team environment*Knutson, Joan,PM Network, December 1997, p. 13

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    How Project Management (PM)

    Relates to Other Disciplines

    Much of the knowledge needed to manage

    projects is unique to PM

    However, project managers must also have

    knowledge and experience in

    general management

    the application area of the project

    Project managers must focus on meeting

    specific project objectives

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    Figure 1-3. Project Management

    and Other Disciplines

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    History of Project Management

    Modern project management began with theManhattan Project, which the U.S. military led todevelop the atomic bomb

    In 1917 Henry Gantt developed the Gantt chart as atool for scheduling work in job shops

    In 1958, the Navy developed PERT charts

    In the 1970s, the military began using projectmanagement software, as did the constructionindustry

    By the 1990s, virtually every industry was usingsome form of project management

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    The Project Management

    Profession

    A 1996 Fortune article called project

    management the number one career choice

    Professional societies like the ProjectManagement Institute (PMI) have grown

    tremendously

    Average salaries for project managers are

    over $81,000

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    Project Management Knowledge

    Continues to Grow and Mature

    PMI hosted their first research conferencein June 2000 in Paris, France

    The PMBO

    KGuide

    2000E

    dition is anANSI standard

    PMIs certification department earned ISO9000 certification

    Hundreds of new books, articles, andpresentations related to project managementhave been written in recent years

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    Project Management Certification

    PMI provides certification as a ProjectManagement Professional (PMP)

    A PMP has documented sufficient project

    experience, agreed to follow a code of ethics,and passed the PMP exam

    The number of people earning PMP certification

    is increasing quickly PMI and other organizations are offering new

    certification programs (see Appendix B)

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    Figure 1-6. Growth in PMP

    Certification, 1993-2000

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    Project Management Software

    By 2001, there were hundreds of different products to

    assist in performing project management

    Three main categories of tools:

    Low-end tools: Handle single or smaller projects well, costunder $200 per user

    Midrange tools: Handle multiple projects and users, cost

    $200-500 per user, Project 2000 most popular

    High-end tools: Also called enterprise project managementsoftware, often licensed on a per-user basis

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    You Can Apply Project

    Management to Many Areas

    Project management applies to work as well as

    personal projects

    Project management applies to many different

    disciplines (IT, construction, finance, sports,

    event planning, etc.)

    Project management skills can help in everyday

    life