Post on 14-Mar-2023
Are you ready to achieve more in work and life
Todayrsquos world is digital and mobile app-based and personal To thrive in it
greater confidence around how best to harness technology and new digital
skills are vital But not everyone has them Or they may need to boost the
skills they have to help them develop in their specific role
To help you accelerate your digital skills and personal development Microsoft
has created this guide and easy-to-use tool that can help you assess your
digital literacy and capabilities
This document is designed to guide you in developing your expertise with
plenty of free online resources to raise your digital readiness to new heights
and help you become a future leader in retail The benefit Turbocharged
creative collaborative and competitive abilities so you can achieve more in
work and life
Good luck with the next steps on the following pages and be sure to visit the
Glossary at the end of this document for an overview of the full Microsoft
Cloud and Microsoft 365 experience
Sarah Hedley
UK National Skills Lead
Microsoft
Welcome to the digital futureIN
TR
OD
UC
TIO
N
Choose the learning path tailored for you
Research shows that role-based learning approaches are much more
effective than a one-size-fits-all strategy
At Microsoft we are committed to helping individuals like you fulfil your
potential and harness the digital skills you need to succeed in your
chosen career path
This guide recognises that everyone has different needs and potential
and so we have created four unique personas reflecting different job
roles within the retail sector
Whatever career path you follow we hope you will identify with one of
these learning roles and use this interactive guide to accelerate your
digital skills development
Why role-based learning mattersL
EA
RN
ING
RO
LE
S
Build on what you know using free
online resources
To help you develop your digital capabilities
progressively you need to learn about the skills
required to accelerate your development
Wersquove worked in conjunction with Jisc and Microsoft to
categorise these skills into three levels ndash bronze silver
and gold ndash depending on whether they will help drive
productivity creativity or innovation respectively
For each level wersquove also developed three core
learning paths so you can take charge of your own
development and navigate the necessary online
courses and learning resources you need to succeed
Penny Langford Head of eLearning MK College
Digital skill levels bronze silver and gold
GoldDiscover the technology
which will help transform
your world and provide a
platform to address the
challenges of today and
tomorrow
All about innovation
inspiring and innovating
using digital technology
SilverDiscover the technology
and skills you need to
thrive and succeed in the
digital world and
encourage collaboration
All about creativity using
technology to create and
collaborate
BronzeDiscover the skills you
need to fulfil your role
day-to-day
Skills at this level are all
about productivity
working confidently
and effectively in a
digital world
SK
ILL
LE
VE
LS
Where do your skills stand todayD
IGIT
AL
CA
PA
BIL
ITIE
S
bull Digital creation
bull Digital research and problem solving
bull Digital innovation
bull Digital communication
bull Digital collaboration
bull Digital participation
bull Digital identity management
bull Digital well-being
bull Information literacy
bull Data literacy
bull Media literacy
bull ICT proficiency
bull ICT productivity
bull Digital learning
bull Digital teaching
Building digital capability from
surviving to thriving in a digital world
For over 30 years Jisc has been a trusted partner and
expert adviser on digital technology for universities
and colleges throughout the UK During this time
technological change has continued to transform our
workplaces ndash with the expectation that in the next 20
years 90 percent of all jobs will require digital skills
The Jisc Digital Capabilities framework (right) is widely
recognised in universities and colleges and provides a
benchmark for the digital capabilities that are required
for a range of roles
With this as a backdrop we hope you enjoy stepping
through this guide and easily finding the courses and
resources which can help you move from bronze to
silver to gold as appropriate for your role
Shri Footring Senior Co-design Manager Jisc
Tips on how to proceedU
SIN
GT
HIS
GU
IDE Assess your skill levels first and find the courses and resources
to build your capability and confidence
This document provides step-by-step guidelines for shop workers people managers and
individuals in a commercial or supply chaindistribution role looking to advance their
digital skills and capabilities
We start with a definitive set of learning roles and personas for you to identify with Each
has its own tailored digital skills-building path to follow with plenty of links to free online
resources These are broken down into three skill levels mdash bronze silver and gold mdash and
provide guidance on how you can develop your digital proficiency
The icons on this page highlight the various navigation elements you will see throughout
the document and are there to ensure you find the relevant content that is right for you
and your journey
View a summary of the digital
capabilities you need to focus on
View a summary of the skills
relevant for a bronze focus
productivity
View a summary of all
available learning roles in this
document against which we
have mapped skills
Return to your personal
learning roles summary
Return to the home
page
View a summary of the skills
relevant for a silver focus
creativity
View a summary of the skills
relevant for a gold focus
innovation
View a summary of your
digital capabilities and skills
requirements
View a glossary of the Microsoft
sources and information that
have been used in the learning
paths in this model
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Choose the learning path tailored for you
Research shows that role-based learning approaches are much more
effective than a one-size-fits-all strategy
At Microsoft we are committed to helping individuals like you fulfil your
potential and harness the digital skills you need to succeed in your
chosen career path
This guide recognises that everyone has different needs and potential
and so we have created four unique personas reflecting different job
roles within the retail sector
Whatever career path you follow we hope you will identify with one of
these learning roles and use this interactive guide to accelerate your
digital skills development
Why role-based learning mattersL
EA
RN
ING
RO
LE
S
Build on what you know using free
online resources
To help you develop your digital capabilities
progressively you need to learn about the skills
required to accelerate your development
Wersquove worked in conjunction with Jisc and Microsoft to
categorise these skills into three levels ndash bronze silver
and gold ndash depending on whether they will help drive
productivity creativity or innovation respectively
For each level wersquove also developed three core
learning paths so you can take charge of your own
development and navigate the necessary online
courses and learning resources you need to succeed
Penny Langford Head of eLearning MK College
Digital skill levels bronze silver and gold
GoldDiscover the technology
which will help transform
your world and provide a
platform to address the
challenges of today and
tomorrow
All about innovation
inspiring and innovating
using digital technology
SilverDiscover the technology
and skills you need to
thrive and succeed in the
digital world and
encourage collaboration
All about creativity using
technology to create and
collaborate
BronzeDiscover the skills you
need to fulfil your role
day-to-day
Skills at this level are all
about productivity
working confidently
and effectively in a
digital world
SK
ILL
LE
VE
LS
Where do your skills stand todayD
IGIT
AL
CA
PA
BIL
ITIE
S
bull Digital creation
bull Digital research and problem solving
bull Digital innovation
bull Digital communication
bull Digital collaboration
bull Digital participation
bull Digital identity management
bull Digital well-being
bull Information literacy
bull Data literacy
bull Media literacy
bull ICT proficiency
bull ICT productivity
bull Digital learning
bull Digital teaching
Building digital capability from
surviving to thriving in a digital world
For over 30 years Jisc has been a trusted partner and
expert adviser on digital technology for universities
and colleges throughout the UK During this time
technological change has continued to transform our
workplaces ndash with the expectation that in the next 20
years 90 percent of all jobs will require digital skills
The Jisc Digital Capabilities framework (right) is widely
recognised in universities and colleges and provides a
benchmark for the digital capabilities that are required
for a range of roles
With this as a backdrop we hope you enjoy stepping
through this guide and easily finding the courses and
resources which can help you move from bronze to
silver to gold as appropriate for your role
Shri Footring Senior Co-design Manager Jisc
Tips on how to proceedU
SIN
GT
HIS
GU
IDE Assess your skill levels first and find the courses and resources
to build your capability and confidence
This document provides step-by-step guidelines for shop workers people managers and
individuals in a commercial or supply chaindistribution role looking to advance their
digital skills and capabilities
We start with a definitive set of learning roles and personas for you to identify with Each
has its own tailored digital skills-building path to follow with plenty of links to free online
resources These are broken down into three skill levels mdash bronze silver and gold mdash and
provide guidance on how you can develop your digital proficiency
The icons on this page highlight the various navigation elements you will see throughout
the document and are there to ensure you find the relevant content that is right for you
and your journey
View a summary of the digital
capabilities you need to focus on
View a summary of the skills
relevant for a bronze focus
productivity
View a summary of all
available learning roles in this
document against which we
have mapped skills
Return to your personal
learning roles summary
Return to the home
page
View a summary of the skills
relevant for a silver focus
creativity
View a summary of the skills
relevant for a gold focus
innovation
View a summary of your
digital capabilities and skills
requirements
View a glossary of the Microsoft
sources and information that
have been used in the learning
paths in this model
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Build on what you know using free
online resources
To help you develop your digital capabilities
progressively you need to learn about the skills
required to accelerate your development
Wersquove worked in conjunction with Jisc and Microsoft to
categorise these skills into three levels ndash bronze silver
and gold ndash depending on whether they will help drive
productivity creativity or innovation respectively
For each level wersquove also developed three core
learning paths so you can take charge of your own
development and navigate the necessary online
courses and learning resources you need to succeed
Penny Langford Head of eLearning MK College
Digital skill levels bronze silver and gold
GoldDiscover the technology
which will help transform
your world and provide a
platform to address the
challenges of today and
tomorrow
All about innovation
inspiring and innovating
using digital technology
SilverDiscover the technology
and skills you need to
thrive and succeed in the
digital world and
encourage collaboration
All about creativity using
technology to create and
collaborate
BronzeDiscover the skills you
need to fulfil your role
day-to-day
Skills at this level are all
about productivity
working confidently
and effectively in a
digital world
SK
ILL
LE
VE
LS
Where do your skills stand todayD
IGIT
AL
CA
PA
BIL
ITIE
S
bull Digital creation
bull Digital research and problem solving
bull Digital innovation
bull Digital communication
bull Digital collaboration
bull Digital participation
bull Digital identity management
bull Digital well-being
bull Information literacy
bull Data literacy
bull Media literacy
bull ICT proficiency
bull ICT productivity
bull Digital learning
bull Digital teaching
Building digital capability from
surviving to thriving in a digital world
For over 30 years Jisc has been a trusted partner and
expert adviser on digital technology for universities
and colleges throughout the UK During this time
technological change has continued to transform our
workplaces ndash with the expectation that in the next 20
years 90 percent of all jobs will require digital skills
The Jisc Digital Capabilities framework (right) is widely
recognised in universities and colleges and provides a
benchmark for the digital capabilities that are required
for a range of roles
With this as a backdrop we hope you enjoy stepping
through this guide and easily finding the courses and
resources which can help you move from bronze to
silver to gold as appropriate for your role
Shri Footring Senior Co-design Manager Jisc
Tips on how to proceedU
SIN
GT
HIS
GU
IDE Assess your skill levels first and find the courses and resources
to build your capability and confidence
This document provides step-by-step guidelines for shop workers people managers and
individuals in a commercial or supply chaindistribution role looking to advance their
digital skills and capabilities
We start with a definitive set of learning roles and personas for you to identify with Each
has its own tailored digital skills-building path to follow with plenty of links to free online
resources These are broken down into three skill levels mdash bronze silver and gold mdash and
provide guidance on how you can develop your digital proficiency
The icons on this page highlight the various navigation elements you will see throughout
the document and are there to ensure you find the relevant content that is right for you
and your journey
View a summary of the digital
capabilities you need to focus on
View a summary of the skills
relevant for a bronze focus
productivity
View a summary of all
available learning roles in this
document against which we
have mapped skills
Return to your personal
learning roles summary
Return to the home
page
View a summary of the skills
relevant for a silver focus
creativity
View a summary of the skills
relevant for a gold focus
innovation
View a summary of your
digital capabilities and skills
requirements
View a glossary of the Microsoft
sources and information that
have been used in the learning
paths in this model
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Where do your skills stand todayD
IGIT
AL
CA
PA
BIL
ITIE
S
bull Digital creation
bull Digital research and problem solving
bull Digital innovation
bull Digital communication
bull Digital collaboration
bull Digital participation
bull Digital identity management
bull Digital well-being
bull Information literacy
bull Data literacy
bull Media literacy
bull ICT proficiency
bull ICT productivity
bull Digital learning
bull Digital teaching
Building digital capability from
surviving to thriving in a digital world
For over 30 years Jisc has been a trusted partner and
expert adviser on digital technology for universities
and colleges throughout the UK During this time
technological change has continued to transform our
workplaces ndash with the expectation that in the next 20
years 90 percent of all jobs will require digital skills
The Jisc Digital Capabilities framework (right) is widely
recognised in universities and colleges and provides a
benchmark for the digital capabilities that are required
for a range of roles
With this as a backdrop we hope you enjoy stepping
through this guide and easily finding the courses and
resources which can help you move from bronze to
silver to gold as appropriate for your role
Shri Footring Senior Co-design Manager Jisc
Tips on how to proceedU
SIN
GT
HIS
GU
IDE Assess your skill levels first and find the courses and resources
to build your capability and confidence
This document provides step-by-step guidelines for shop workers people managers and
individuals in a commercial or supply chaindistribution role looking to advance their
digital skills and capabilities
We start with a definitive set of learning roles and personas for you to identify with Each
has its own tailored digital skills-building path to follow with plenty of links to free online
resources These are broken down into three skill levels mdash bronze silver and gold mdash and
provide guidance on how you can develop your digital proficiency
The icons on this page highlight the various navigation elements you will see throughout
the document and are there to ensure you find the relevant content that is right for you
and your journey
View a summary of the digital
capabilities you need to focus on
View a summary of the skills
relevant for a bronze focus
productivity
View a summary of all
available learning roles in this
document against which we
have mapped skills
Return to your personal
learning roles summary
Return to the home
page
View a summary of the skills
relevant for a silver focus
creativity
View a summary of the skills
relevant for a gold focus
innovation
View a summary of your
digital capabilities and skills
requirements
View a glossary of the Microsoft
sources and information that
have been used in the learning
paths in this model
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Tips on how to proceedU
SIN
GT
HIS
GU
IDE Assess your skill levels first and find the courses and resources
to build your capability and confidence
This document provides step-by-step guidelines for shop workers people managers and
individuals in a commercial or supply chaindistribution role looking to advance their
digital skills and capabilities
We start with a definitive set of learning roles and personas for you to identify with Each
has its own tailored digital skills-building path to follow with plenty of links to free online
resources These are broken down into three skill levels mdash bronze silver and gold mdash and
provide guidance on how you can develop your digital proficiency
The icons on this page highlight the various navigation elements you will see throughout
the document and are there to ensure you find the relevant content that is right for you
and your journey
View a summary of the digital
capabilities you need to focus on
View a summary of the skills
relevant for a bronze focus
productivity
View a summary of all
available learning roles in this
document against which we
have mapped skills
Return to your personal
learning roles summary
Return to the home
page
View a summary of the skills
relevant for a silver focus
creativity
View a summary of the skills
relevant for a gold focus
innovation
View a summary of your
digital capabilities and skills
requirements
View a glossary of the Microsoft
sources and information that
have been used in the learning
paths in this model
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Navigate this guideC
ON
TE
NT
S Tailored learning pathways
Shop worker
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Commercial role
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Glossary
This includes links to the reference websites which host the course and resources used in this
guide along with a summary page outlining Office 365 Microsoft 365 and Microsoft Azure
People manager
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Supply chaindistribution
Jisc digital capabilities
Bronze productivity
Silver creativity
Gold innovation
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Learn about tools which enhance peer collaboration
As a shop floor worker you deal with a fast-paced customer-heavy day and
rely on the technology to be easy to navigate ndash customers want their request
dealt with quickly and managers want solutions found easily
The success of this is partly the responsibility of the type of technology yoursquore
using but also the individualrsquos responsibility to know how to work your way
around the tech no matter what request is sent your way being tech-savvy is
important for the flow of business
In todayrsquos market digital training and generating business go hand in hand
and can set you apart from your competitors
Use the icons below to discover the courses and tools you need to enhance
your skills and improve the way your collaborate with other team members
Shop worker
Navigate your digital journey
LE
AR
NIN
GR
OL
E
The shop floor is always
busy so being trained in
digital know-how has and is
transforming how I deal
with requests and cope with
managing a full-on day
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description 33
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data-science foundation
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Acquire new skills to help you progress in your career
Allocating time for increasing your digital literacy is a worthwhile investment that will
benefit yourself and your employees in the long term Each manager has a unique
skillset and way of teaching which the digital future is malleable to we are no longer
restricted to a rigid learning or teaching structure but instead there is a wealth of
opportunity to grow and develop alongside a rapidly changing business-orientated
world
Digital know-how can transform the development of your employees Tracking progress
and strengths of individuals digitally allows you to easily see where you can praise
those for reaching their targets or where extra attention is needed if improvements
should be made
Inspire innovate and participate in this exciting tech-focused future
Use the icons below to discover the courses and tools you need to enhance
your skills and career
People manager
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I enjoy seeing people
progress individually as a
team and as a part of the
company Tracking progress
digitally has transformed
how I assess areas of
improvements and areas
where we are thriving
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for professional purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos that showcase how people and organisations use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
Office troubleshooting Find out to make the most of Office 365 with these helpful tips and tricks
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 33
Office training templates quick tips and
videos
Find out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNoteUsing digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description 12
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description 22
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and present
insights from data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description 12
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary to
become an AI-ready organisation
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise business
across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services ndash Face API See how Face API recognise faces on the edge on premises and in the cloud using containers
Building an intelligent bot Create your first intelligent bot with Microsoft AI
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-world
problems with human-like intelligence
GOLD
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description 22
Microsoft Professional Program The Microsoft Professional Program was created to help you develop existing and gain new technical skills
getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out Microsoft Azure with a range of self-paced courses
GOLD
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Develop new skills to keep you connected to teams
Watching the company you own or work for succeed is motivating and using digital
skills to support this growth is necessary if you want to keep up with the competition
Technology can be used to track sales understand customer retention and analyse
whatrsquos on trend which frees up time to focus on where the business is heading and what
the plan is to get there
Success in the commercial sector relies on productivity creativity and innovation A
digital make-over seamlessly ties all three of these together and makes the
transformation look effortless
Plan grow and securely develop yourself and your commercial business through digital
awareness
Use the icons below to discover the courses and tools you need to enhance your skills
and increase your future employability
Commercial role
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I was sceptical at first how
digital skills could improve
sales when Irsquove been doing
just fine up until now but a
digital revamp has opened
up a world of opportunities
for me that I wasnrsquot
previously aware of Irsquoll
never look back
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support retail professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
S
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 13
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPoint for WindowsLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
BRONZE
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 23
Store online and collaborate Find out how to make the most of Office 365 with these helpful tips and tricks
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Working with templates Try a training template to learn more about Word Excel and PowerPoint
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Make computers easier to use for everyone
Features by disability type across
Windows 10 and O365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualise and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description
Accessibility Office templates Accessible office templates
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description
Embedding an AI cultureLearn from top Microsoft executives about a framework to drive the key changes that are necessary
to become an AI-ready organisation
Responsible AI governance Learn which principles are the cornerstones of a responsible and trustworthy approach to AI
AI Business School Explores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
Course Description
GOLD
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Discover new practices that help you be more innovative at work
Digital literacy is important at all stages of the distributionsupply process to improve
efficiency and transparency of the business If training is kept consistent and up to date
then it has a knock on effect for the business to prove itself as reliable and professional
Technology supports each stage of the distribution chain from face-to-face with
customers to the behind the scenes logistics and stock levels and so it is important for
digital training to be made available and taken on by employees
Learn to solve problems analyse distribution data and manage large numbers easily and
securely with a sound digital understanding
Use the icons below to discover the courses and tools you need to enhance your skills
and accelerate your own personal development
Supply chaindistribution
Navigate your digital journey
LE
AR
NIN
GR
OL
ES
I use technology everyday
in my job We move a lot of
stock globally and canrsquot
afford to make mistakes
which is where a sound
digital understanding is
essential to use technology
confidently and easily
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Jisc digital capability Skill Mapping Tools
ICT proficiency Use the systems and technology that you need for work BRONZE
Use systems and technology to carry out tasks efficiently SILVER
Digital creation problem
solving and innovation
Find curate and create digital resources SILVER
Use digital evidence to solve problems and answer questions SILVER
Innovate for the future and inspire others GOLD
Digital communication
collaboration and
participation
Work effectively in a digitally ubiquitous world BRONZE
Support logistics professionals to work in digital teams groups and projects SILVER
Actively participate in and build digital networks GOLD
Digital learning and
development
Plan and deliver digital learning or services SILVER
Use technology for self-development GOLD
Information data and
media literacies
Find evaluate manage and share digital information SILVER
Capture analyse and present data SILVER
Interpret information for academic and professionalvocational purposes SILVER
Digital identity and
well-being
Manage privacy settings and personal profiles BRONZE
Work safely and securely BRONZE
CA
PA
BIL
ITIE
SSupply chaindistribution
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description 12
Stay organised with OneNoteWatch these easy-to-follow demonstrations and learn to prepare and record meeting notes gather
materials for lesson plans track and update to-do lists and keep notes in one place
Office 365 YouTube channelA collection of videos showcase how people and small businesses use Office 365 to be more
productive
OneDrive video trainingWatch a collection of videos to train yourself on using OneDrive including managing sharing and
syncing files
Word for Windows Word training made easy with a range of videos to learn the basics and much more
Excel for WindowsFrom rows and columns to formulas and charts learn how to use Excel to your advantage through
video training
PowerPointLearn how to produce eye-catching presentations and incorporate animations and graphics to best
showcase your content
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
BRONZE
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
Course Description 23
OneNote training Boost your OneNote skills by learning how to take and draw notes with quick videos
Microsoft Teams trainingGet your team on track by learning how to use Microsoft Teams to be more productive and easily
collaborate
Planner trainingOrganise your team by learning how to use Microsoft Planner to create plans manage tasks and
monitor progress
Office 365 basics If youre just starting out with Office 365 use these quick lessons to understand the basics
Office tips and tricks Ready to improve your Office skills Discover useful tips and tricks to use it more efficiently
10 ways to amaze with Windows 10 and
Office 365
Discover a range of tips and watch videos to help you get the most out of Windows 10 and Office
365
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
BRONZE
Course Description 33
Store online and collaborate Learn how to save files online with OneDrive and SharePoint
Office training templates quick tips and
videosFind out to make the most of Office 365 with these helpful tips and tricks
A ldquoget startedrdquo page for each of the apps A help centre with the basics for the online apps
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Preview and Print in 0365 Learn how to preview and print files
Course Description
GDPR A-ZRead our guide on to GDPR including how Microsoft 365 and the Microsoft Cloud can help you stay
compliant
Working with templates Try a training template to learn more about Word Excel and PowerPoint
BRONZE
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
PR
OD
UC
TIV
ITY
Course Description
Collaborate using PowerPoint online Learn how you can share and work on presentations with colleagues at the same time in Office 365
Collaborate with Office 365Unlock modern ways of working with Office 365 Learn how to share files and co-author in real-time
anywhere and anytime regardless of the device you are on
Getting started with OneNote Using digital notebooks to support retail outcomes across disciplines and tasks
Introduction to Microsoft Teams Create collaborative workplaces and connect in professional learning communities
BRONZE
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
SILVERC
RE
AT
IVIT
Y
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
CR
EA
TIV
ITY
Course Description
Machine learning crash courseA high-level overview of Artificial Intelligence (AI) for people with little or
no knowledge of computer science or statistics
First steps into Artificial IntelligenceLearn the basics of AI how itrsquos applicable to our lives and what is fueling the AI Digital
Revolution of today
Accessibility tools meeting the needs of
diverse learners
Learn from top Microsoft executives about a framework to drive the key changes that are
necessary to become an AI -ready organization
Features by disability type across
Windows 10 and Office 365
Read about Microsoftrsquos range of accessibility features available on Windows 10 and Office 365
SILVER
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Visualising data with Power BILearn Power BI a powerful cloud-based service that helps data scientists visualize and share insights
from their data
Essential statistics for data analysis using
Excel
Gain a solid understanding of statistics and basic probability using Excel and build on your data
analysis and data science foundation
CR
EA
TIV
ITY
SILVER
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Windows 10 help Get the help and support you need to your queries when using Windows 10
Office 365 help Get the help and support you need to your queries when using Office 365
CR
EA
TIV
ITY
SILVER
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description
AI Business SchoolExplores the basics of machine learning and deep learning and how it can be used to optimise
business across industries
Machine learning crash courseA high-level overview of artificial intelligence (AI) for people with little or no knowledge of computer
science or statistics
Cognitive services - Face API Learn how to analyse content in different ways with our quick starts tutorials and samples
Building an intelligent bot See how AI plays an ever increasing role in bot-to-people interactions
Deep learning explainedLearn an intuitive approach to building the complex models that help machine Learning solve real-
world problems with human-like intelligence
Microsoft Professional ProgramThe Microsoft Professional Program was created to help you develop existing and gain new technical
skills getting real-world experience through online courses hands-on labs and expert instruction
GOLD
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Course Description
Setting up a new LinkedIn account Leverage the power of LinkedIn teaching you how to create a great profile and grow your network
Creating a great profile Make the most of your LinkedIn profile
Grow your network Grow your professional network effectively
Search for jobsHarness the LinkedIn platform Tap into an expansive network of professionals new companies and
groups in your industry and beyond
Microsoft digital skills programme Develop your digital skillset and gain free resources for digital literacy the cloud and AI
INN
OV
AT
ION
GOLD
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
GOLD
Course Description 12
Five-minute videos to lay out the basics of
Office 365
Discover a wide range of lessons to help you navigate the basics of using Office 365
Advanced edX courses catalogue Advanced courses on range of subjects including predictive analytics and application monitoring
Intermediate edX courses catalogueIntermediate courses for many subjects including how to get the most out of a range of Microsoft
Professional services
HoloTour Experience HoloTour Immersive virtual travel experiences with Windows Mixed Reality
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
INN
OV
AT
ION
Course Description 22
Azure ndash Acquire the cloud skills you need
at your own pace
Enjoy hands-on learning on your schedule with our free self-paced labs and keep your cloud
knowledge fresh
Azure learning paths Follow a guided learning path Develop practical job skills that you can start using straight away
Azure on edX Discover how to get the most out of Microsoft Azure with a range of self-paced courses
GOLD
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Windows for business
The tools to do more and stay secure Harness the power
of the cloud to help reduce the complexity of managing
todayrsquos modern IT device environmentGL
OS
SA
RY
Microsoft Azure for retail
An ever-expanding set of cloud services to help
your organisation meet your business challenges
Itrsquos the freedom to build manage and deploy
applications on a massive global network using
your favourite tools and frameworks
Dynamics 365
for retail
Unify digital in-store and back
office operations to personalise
customer engagement and
increase employee productivity
Dynamics 365 for Retail
empowers retailers to create
exceptional insightful
shopping experiences
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure
Microsoft has selected the courses and resources in this interactive guide from the six websites below which provide rich collections of free
materials to boost your digital capabilities
Microsoft sources and information R
ES
OU
RC
ES
The Office Support Centre has videosinfoquick-
start info for the Office 365 suite
Microsoft Professional Programs offers role-based
training for the technical jobs most in demand
Microsoft Digital Skills Programme provides
free courses from basic digital literacy through
to advanced cloud technology skills
The edX platform has contextualised courses for
intermediate and advanced users
Microsoft Azure Essentials - The simplest way to
learn Azure