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2014
Japanese management accounting practices forfacilitating eco-efficiency: the experience ofPanasonicAkiko PhillipsUniversity of Wollongong
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Japanese management accounting
practices for facilitating eco-efficiency:
the experience of Panasonic
A thesis submitted in fulfilment of the requirements for the award of the degree
Master of Accountancy
from
University of Wollongong
by
Akiko Phillips
B.Com
School of Accounting, Economics and Finance
2014
i
Certification
I, Akiko Phillips, certify that this thesis, submitted in fulfilment of the requirements for the
award of Master of Accountancy in the School of Accounting, Economics and Finance at the
University of Wollongong, is wholly my own work unless otherwise referenced or
acknowledged. The document has not been submitted for qualifications at any other academic
institution.
Akiko Phillips
March 2014
ii
Acknowledgements
The most importantly I acknowledge my supervisors; Dr Anura de Zoysa and Dr Kathleen
Rudkin, whose support and encouragement for completing my thesis. I, hereby, express my
sincere appreciation for their patience and their precious time they offered to me. I thank my
friendly supervisors; Kathy and Anura.
I also would like to express my gratitude for all faculty staff who organises seminars and
workshops to help me acquiring knowledge and skill for my research. I thank Heather and
Celeste from leaning development who gave me guidance of effective writing in English.
Lastly, I thank to my husband Len and children; Tomas, Kazuma and Hannah. Their love and
support with encouraging words always cheer me up, so my determination and motivation
lasted.
合掌 (Gatt-shou: put both hands together and showing gratitude for all)
iii
Abstract
Companies change their strategies in response to changes in their business’
environment. A deteriorating natural environment is an external factor influencing the
operations of businesses. This deterioration has seen a change in society, resulting in an
increasing demand for eco-efficient products and services. Incremental awareness by society
of environmental issues creates new opportunities for the business community. Organisations’
performances change with their new strategies for meeting the demands for environmentally
conscious businesses.
This phenomenon is examined through the example of the Japanese company
Panasonic Corporation, which regards accounting as the first step of business management.
This thesis argues that accounting serves sustainable management because environmental
accounting provides the basis for resource management in an organisation. The nation of
Japan is committed to accomplishing strong environmental performance, and Japanese
companies have an historical reputation of introducing innovative management accounting
methods and techniques in response to changes in their business environment.
Due to Japan’s geographic position and its inability to be self-sufficient in natural
resources, it is reasonable that Japanese companies regard resource management as a critical
area to seek solutions for eco-efficiency strategy. This research uses the examples of
Panasonic Corporation and a contingency approach to explore the impact of ‘eco-efficiency’
demand on Panasonic Corporation’s management accounting practices. The demand for eco-
efficient products and production entices Panasonic Corporation to change its operational
activities, reporting contents, corporate structure and business strategies. Consequently, it
designs its management accounting practices to fit its context and in so doing accomplish its
strategic objectives.
Specifically this research identifies and explicates how eco-efficiency demand is
reflected in designing management accounting practices. The consequential impact of eco-
efficiency consciousness has thus grown largely owing to a response to the eco-efficiency
demands. The basis of this study is an examination of Panasonic Corporation’s performance
in the context of accounting for the environment. Observations are taken both prior to and
after Panasonic’s responses to the Kyoto Protocol.
iv
Table of Contents
Certification ............................................................................................................................................. i
Acknowledgements ................................................................................................................................. ii
Abstract .................................................................................................................................................. iii
Table of Contents ................................................................................................................................... iv
List of Charts.......................................................................................................................................... vi
List of Figures ........................................................................................................................................ vi
List of Tables ......................................................................................................................................... vi
Table of Abbreviations ......................................................................................................................... vii
Table of Japanese Terms ...................................................................................................................... viii
Chapter 1: Introduction ........................................................................................................................... 1
1.1 Introduction ................................................................................................................................ 1
1.2 Objectives of the study ............................................................................................................... 3
1.3 Research design ......................................................................................................................... 3
1.4 Research contribution ................................................................................................................ 4
1.5 Structure of the thesis ................................................................................................................. 4
Chapter 2: Background of the Research ................................................................................................. 6
2.1 Introduction ................................................................................................................................ 6
2.2 Change and management accounting practices.......................................................................... 7
2.3 The Kyoto Protocol and its impact on businesses’ environmental performance ....................... 8
2.4 The role of accounting in the new environment....................................................................... 10
2.5 Japanese context ....................................................................................................................... 11
2.5.1 Poor natural resource country ........................................................................................... 12
2.5.2 The historical context of changing Japanese commerce ................................................... 13
2.5.3 Japanese culture and disposition ....................................................................................... 19
2.6 Environmental issues ............................................................................................................... 21
2.7 The impact of environmental issues on Japanese management accounting ............................. 22
2.8 Summary .................................................................................................................................. 23
Chapter 3: Literature Review ................................................................................................................ 25
3.1 Introduction .............................................................................................................................. 25
3.2 Management accounting practices and change ........................................................................ 25
3.2.1 Change, internal factors, and MAPs ................................................................................. 27
3.2.2 Change, external factors, and MAPs ................................................................................. 30
3.3 The eco-efficiency approach in the context of accounting for the environment ...................... 34
v
3.4 Management accounting changes in Japan .............................................................................. 37
3.5 The environmental management accounting research in Japan ............................................... 38
3.6 Summary .................................................................................................................................. 43
Chapter 4: Research Design and Methodology ................................................................................... 45
4.1 Introduction .............................................................................................................................. 45
4.2 Research objective ................................................................................................................... 45
4.3 Research questions and issues.................................................................................................. 47
4.4 Research review ....................................................................................................................... 48
4.5 Research design ....................................................................................................................... 49
4.6 Theoretical approach ................................................................................................................ 55
4.6.1 Conceptual underpinnings of contingency theory ............................................................. 55
4.6.2 Contingency theory in the context of accounting ............................................................. 56
4.7 Research method ...................................................................................................................... 59
4.8 Data collection ......................................................................................................................... 61
4.9 Contextual background of Panasonic’s environmental reporting ............................................ 67
4.10 Summary ................................................................................................................................. 69
Chapter 5: Eco-efficiency: the Experience of Panasonic ...................................................................... 70
5.1 Introduction .............................................................................................................................. 70
5.2 An overview of Panasonic Corporation ................................................................................... 71
5.2.1 Panasonic - structural reform and its history of brands ..................................................... 73
5.2.2 Kaisha ............................................................................................................................... 76
5.2.3 The Panasonic culture - the founder’s intention and spirit................................................ 77
5.2.4 Panasonic’s business strategies: accounting and reporting ............................................... 80
5.2.5 Environmental issues and Panasonic’s response and reporting ........................................ 86
5.3 The Panasonic in-house MAPs: eco-efficiency conscious production ..................................... 88
5.3.1 Raw material management -the starting point for value creation ..................................... 89
5.3.2 Green production management -the challenge ‘a zero emission factory’ ......................... 91
5.3.3 Resource circulation: Panasonic and total product responsibility ..................................... 94
5.3.4 Green supply chain management ...................................................................................... 98
5.4 Summary ................................................................................................................................ 101
Chapter 6: Conclusion ......................................................................................................................... 102
6.1 Summary of the study ............................................................................................................ 102
6.2 Discussion of the findings ...................................................................................................... 102
6.3 Contributions of the study ...................................................................................................... 105
6.4 Strengths, constraints and recommendations ......................................................................... 107
Appendix 1: Brief History of Panasonic ............................................................................................. 109
vi
Appendix 2: Panasonic - IR Summary ................................................................................................ 112
Appendix 3: Not Favourable Impact – A Merger with SANYO (1) ................................................... 113
Appendix 4: Calculation Model for Figure 7 (chapter 5) ................................................................... 115
Appendix 5: Illustration of Akari-Anshin Service System ................................................................. 116
Appendix 6: Applying the Panasonic Case for the Research Model .................................................. 117
References ........................................................................................................................................... 119
List of Charts
Chart 1: History of Japanese Yen ......................................................................................................... 17
Chart 2: Archive of e-R&D cost allocation of Panasonic ..................................................................... 82
Chart 3: Reduction of CO2 emitted amount from production activities of Panasonic .......................... 85
List of Figures
Figure 1: The model ‘eco-efficiency consciousness reflecting organisational changes’ ...................... 53
Figure 2: Panasonic’s new corporate structure - ‘Business Domain System’ in 2003 ......................... 72
Figure 3: Brand History of Panasonic ................................................................................................... 75
Figure 4: The scope of ‘Matsushita’s Environmental Accounting System’ ......................................... 86
Figure 5: Panasonic’s management accounting practices for sustainability ......................................... 88
Figure 6: Panasonic Green Factory assessment system indictors ......................................................... 92
Figure 7: Overview of environmental impact from business operation ................................................ 96
Figure 8: Akari-Anshin Service – take back service program .............................................................. 97
List of Tables
Table 1: Japan's Imports of Non-Renewable Resources in 1989 .......................................................... 12
Table 2: Archive of the changes in the Panasonic environmental and annual reports .......................... 63
Table 3: The leading Japanese green brands and environmental Report 2013 ..................................... 67
Table 4: History of environmental activities prior to the Kyoto Protocol ............................................ 68
Table 5: Panasonic Structural Changes ................................................................................................. 74
Table 6: The timeline of environmental issues and Panasonic responses ............................................. 87
vii
Table of Abbreviations
3R Reuse, Reduce and Recycle
B2B2C Business to Business to Consumer
BE Business Environment
CCM Capital Cost Management
CSR Corporate Social Responsibility
EA Environmental Accounting
e-LCC Environmental effects oriented LCC
eco-VC eco-Value Creation (ecological value adding activities)
EMA Environmental Management Accounting
e-R&D Environmental related R&D
FCF Free Cash Flow
GHG Green House Gas
GRI Global Reporting Initiative
ISO International Standards Organization
JIT Just In Time (strategy/ manufacturing system)
JMA Japanese Management Accounting
KPMG-AZSA SC KPMG AZSA Sustainability Co. Ltd
LCA Life Cycle Assessment
LCC Life Cycle Costing
MAC Management Accounting Change
MAP Management Accounting Practice
MAS Management Accounting System
MEIC Matsushita Electric Industrial Corporation
MEMA Monetary Environmental Management Accounting
METI Ministry of Trade, Economic and Industry of Japan
MFCA Material Flow Cost Accounting
MOE Ministry of the Environment, Government of Japan
NE Natural Environment
Panasonic Panasonic Corporation
Panasonic-eco Panasonic ecology systems group
PAS Product Assessment Sheet
PEMA Physical Environmental Management Accounting
P-FEMS Panasonic Factory Energy Management System
PHP Peace and Happiness through Prosperity
PMS Performance Measurement Systems
RoHS Restriction of Hazardous Substances
Sanyo Sanyo Electric Corporation
SEAR Social and Environmental Accounting and Reporting
SE-Link Save Energy Link
TC Target Costing
TNS The Natural Steps
TQC Total Quality Control
UNFCCC United Nations Framework Convention on Climate Change
WEEE Waste from Electrical and Electronic Equipment
viii
Table of Japanese Terms
あかり Akari Light, Lamp or Lighting
安心 Anshin Relief (ease your mind)
原価企画 Genka-
Kikaku
Japanese way of Target Costing
板粉 Itakona Plate and powder
会計 Kaikei Accounting
会社 Kaisha A Japanese Corporation
改善 Kaizen Contiguous improvement
カンバン Kanban Kanban System – the Toyota’s logistic management
system for Just-in-Time production
Original ideas comes from a product administrative card
which contains information for production
管理 Kanri Administration, broad meaning of management procedure
管理会計* Kanri-Kaikei Managerial Accounting
(interchangeable with Keiei-Kaikei)
経団連 Keidanren Japan Business Federation (of Economic)
The purpose is to establish consensus in the business
community on a wide range of vital domestic and
international issues for their stability and apt resolution
経営 Keiei Management, Administration or operation
経営会計* Keiei-Kaikei Management Accounting
(Interchangeable with Kanri-Kaikei)
系列 Keiretsu the grouping of enterprises
松下幸之助 Konosuke
Matsushita
The founder of Panasonic and a management philosopher
共生 Kyosei Symbiosis
松下政経塾 Matsushita
Political
Economic
Institution
Konosuke Matsushita established the Institution in 1979,
with a view to educate the future leadership of society.
This supplementary private Institution civilise youth to
have prescience and vision of Japan’s future.
メタゲジ Metagegi Compound noun of ‘Meter and Gauge’
One of the Panasonic eco-device
物作り Monozukuri Honest Craftsmanship spirits
もったいない Mottainai Too precious to waste – Japanese idiomatic expression
加工貿易 Processing
Trade
Indicate the style of Japanese manufactures’ business.-
Products are assembled domestically and exported
overseas
商学部 Shougaku-bu Faculty of Business Administration or Commerce
衆知 Syu-chi Employees to integrate their knowledge
(employee empowerment)
1
Chapter 1: Introduction
1.1 Introduction
The milieu in which business organisations operate has changed drastically over the
last few decades due to a number of factors, such as: the advancement of technology; greater
intensity of global competition; and, changing customer demands (McWatters et al. 2001).
Responding to such changes, businesses adjust their strategies accordingly in order to at least
maintain and ideally increase both their customers’ value and their organisational value. This
thesis, through the examination of the case study of the Japanese company Panasonic
Corporation, explores one such factor, ‘eco-efficiency1’.
It is argued that the emergence of the concept eco-efficiency has initiated significant
change in the consciousness of both manufacturers and their customers with respect to an
expectation of how goods are produced and consumed. That is, in meeting an increasing
demand for the manufacture of eco-efficient products, companies can develop a competitive
edge for their products. Fraj-Andrés et al. (2009) point out competition is one of the main
factors motivating organisations to incorporate environmental aspects into their strategic
planning process. This thesis explores, through the analysis of Panasonic Corporation’s
operation, how accounting practices and systems are integral and respond to this process.
Changes in the design of management accounting practices (MAP) are required so that they
can provide the necessary new information needed to introduce and assure eco-efficiency in a
manufacturing process.
Since the 1970s, Japan has seen a drastic increase in the amount of toxic and synthetic
waste produced, as a result of rapid economic growth in the country (Nomura & Kamii 2004).
1 Eco-efficiency is defined as “a concept describing a vision for the production of economically valuable goods
and services while reducing the ecological impacts of production” (Gaffikin 2008, p.244).
2
The environmental impact of rapid development in Japan is significant, because it is a highly
industrialised country reliant on manufacturing, and lacking in natural resources. This
circumstance is considered a catalyst for Japan being a leader in taking initiatives to address
environmental issues. Japan did this earlier than many other countries in the world.
Japan signed the Kyoto Protocol (United Nations Framework Convention on Climate
Change [UNFCCC] 2011)2
in 1997, compelling Japanese companies to address their
environmental impacts, including the incorporation of an eco-efficiency consciousness within
their operations. There developed a trend of increasing innovations for eco-production each
year in Japan, reducing emissions and waste significantly, and in doing so meeting increasing
demand for such products worldwide.
Japan’s government agencies and their regulatory requirements supported eco-
production. Progress towards adopting environmental factors into management accounting
systems (MAS) was slow until the 1990s (Kokubu et al. 2009). However, since the signing of
the Kyoto Protocol in 1997, the Ministry of the Environment, Government of Japan (MOE)
promoted optimising Japan’s limited resources and advocated the development of
environmental management accounting (EMA) (MOE 2000). The MOE promotes reducing,
reusing and recycling materials and they initiated a project to build a ‘resource circulating’
society (MOE 2006). As a major initiative to achieve this goal, in 2000 the Ministry of
Economy, Trade and Industry of Japan (METI), jointly with the MOE undertook a pilot
project to examine EMA (METI 2007a). The MOE also set up a training course for
researchers and bureaucratic officials to educate them in EMA and associated techniques used
for reducing, reusing and recycling resources (Morioka 2011, p.15).
2 The Kyoto Protocol is an international agreement linked to the United Nations Framework Convention on
Climate Change, committing its parties to internationally binding emission reduction targets. It was set in
December 1997 in Kyoto Japan. Numerous industrialized countries and the European community adopted this
treaty with an aim to reduce greenhouse gas (GHG) emissions (UNFCCC 2011).
3
The Japanese Government’s focus on MAS is consistent with the perception of Burns
and Scapens (2000, p.3), who view management accounting change (MAC) as an institutional
framework for delivering strategy. Management accounting alters in order to adapt and fit an
organisation’s objectives. MAP need to be sensitive to “revolutionary change” that is a result
of significant external environmental changes (Burns & Scapens 2000, p.13). A key example
of this in Japan is the Kyoto Protocol. However, in this broader context companies’ responses
to environmental changes do vary between companies as there are distinctive differences
between companies in relation to their traits and cultures. For example, Benn et al.’s (2011)
study of the Fuji Xerox Australia case perceives a distinct culture, describing it as “justifiable
pride in its technological achievements” (Benn et al. 2011, p.40). This thesis argues that a
company with a strong culture of embracing new ideas and striving for innovation is likely to
initiate changes to their MAP in line with the company’s strategic policy directions.
1.2 Objectives of the study
This research examines how the management accounting system of an innovative
Japanese company responded to a company strategy of achieving a higher level of eco-
efficiency in their operations. For this purpose, this study examines the processes, methods
and techniques used by Panasonic Corporation (hereafter Panasonic) to achieve this objective.
1.3 Research design
This is a qualitative exploratory study using text analysis because it enables the
researcher to examine the underlying issues in detail. As Neuman (2006, p.40) states this
allows “an in-depth examination of an extensive amount of information about very few units
or cases for one period or across multiple periods of time”. In this study, research questions
4
are formed using a research framework built on the premises of contingency theory. The
details of the research design and framework are given in Chapter 5.
1.4 Research contribution
The contribution of this study is to twofold. Firstly, it contributes to the richness of
examples of accounting-in-action in the context of accounting for the environment. Secondly,
this study also makes a contribution by investigating and reporting on the results of many
studies undertaken by Japanese researchers and reported in the Japanese language, making
them accessible to a western audience. It is anticipated that the findings of this study can
provide valuable insights about various processes, techniques and methods that can be used to
increase the environmental performance of manufacturing companies.
Panasonic is one of a number of globally acknowledged sustainable Japanese
manufacturers. The study of its MAP allows this research to capture examples of common
insights of Japanese enterprises’ environmental approaches. Contributions of this research are
to demonstrate how Japanese companies deal with environmental issues for other entities that
seek an effective environmental strategy in their changing business environment. Japan’s
signing of the Kyoto Protocol impacted on the business community and forced changes to
their internal systems. Hence, it is of relevance to shed a light on a leading eco-efficient
company’s environmental approaches.
1.5 Structure of the thesis
This thesis comprises six chapters. The outlines of the remaining five chapters are
illustrated in this section. Chapter two provides the background of the research. The topic of
MAC is introduced and the historical influence of the Kyoto Protocol is discussed. The
foundations of this thesis are contextualised in terms of the Japanese geographic position,
5
disposition and culture. This section gives special emphasises to the origins of Japanese
corporate culture and its influences in forming corporate culture.
Chapter three presents a literature review of MAC. This research specifically
investigates how Japanese companies have responded to environmental changes. It also gives
a necessary explanation of the unique nature of Japanese management accounting. This
section will review both the western and Japanese literatures on MAC.
The design, methodology and theoretical approach are described in chapter four. A
contingency approach (Birkin et al. 2005) is used as the theoretical underpinning to form the
framework of the study. A contingency approach allows this study to introduce the new
contingent variable of eco-efficiency consciousness into the selected research model. Details
of data collection, selection and accessibility are depicted. Potential impediments regarding
data quality are considered.
Chapter five is concerned with the analysis of Panasonic’s MAP. This section presents
an overview of Panasonic’s environmental strategy, particularly the impacts on it of changing
eco-efficiency consciousness on Panasonic’s transition to an eco-efficiency oriented business
strategy. The inter-relationships of corporate culture, strategy and MAPs are explicated in an
historical context. The origin of Panasonic’s corporate culture is discussed in relation to its
founder’s management philosophy. Panasonic’s unique MAPs are presented in detail.
On the basis of the research outcomes, chapter six gives a discussion and summary of
this study’s findings. The contributions and significance of this research are presented
followed by a discussion of the study’s limitations and recommendations. Finally this thesis
concludes with identified areas for future research.
Next, chapter two provides the discussion of the background of study and the
research topic of MAC. It is the commencement of this study.
6
Chapter 2: Background of the Research
2.1 Introduction
The world of business is changing dramatically due to continuous technological
developments and changing customer needs, etc. Businesses change their strategies in order
to match their capabilities with emergent opportunities in the business environment, in order
to create value for their customers and shareholders. Consequently MAPs change accordingly
so that they can provide to management the information required resulting from changes to
business strategy. This research investigates the changes to MAPs introduced by a large and
mature Japanese company, Panasonic in response to greater eco-efficiency consciousness.
This chapter provides the background of this research in the context of Japanese
disposition. It comprises the following eight sections: section 2.2 explains the process of
MAP changes; section 2.3 gives a description of the major developments in Japan after it
signed the Kyoto Protocol; section 2.4 undertakes an overview of the changing role of
accounting and its characteristics; and, section 2.5 expounds the reasons for the relevance of
the Japanese context. Specifically in section 2.5, the Japanese geographic context in terms of
the implications for MAPs of its limited natural resources is explicated in section 2.5.1. An
overview of the historical context of Japanese commerce is outlined in section 2.5.2. Japan’s
national traits and cultural context and their consequences for developments of Japanese
management accounting are explored in section 2.5.3. The specific event of Japan’s signing
of the Kyoto Protocol, and the resulting pressure for eco-efficiency on Japanese public and
private organisations is illustrated in section 2.6. Section 2.7 discusses the consequential
impacts of these factors on Japanese management accounting (JMA). The prominent Japanese
7
company, Panasonic, is introduced as a unique example. The final section 2.8 provides a
concluding discussion and summary of this chapter.
2.2 Change and management accounting practices
The discussion about the nature of MAC has been found in academic literature for
decades (Burns & Scapens 2000, p. 3). Drury et al. (1993), and Burns and Scapens (2000)
believe that the fundamental nature of management accounting is unchanged, but that MAPs
are modified and developed as a business’ environment changes. New Institutional Theory3
was introduced into the management accounting literature to theorise the complex inter-
organisational processes of MAC. This theory refers to the institutional perspectives of
management accounting and builds the outline for an institutional framework (Scapens 1994,
as cited in Burns & Scapens 2000). Collier (2001) employs New Institutional Theory to a
field study he conducted. Modell (2001) also utilises this theory and emphasises the
sociological aspects of performance measurement as a contribution.
New Institutional Theory with its sociological approach became a popular avenue to
research MAC. For example; Dambrin et al. (2007), Nor-Aziah and Scapens (2007), and
Ezzamel et al. (2007) use this approach. The main objective of their research is to understand
MAC so that managers will be able to make better decisions for emerging issues and to
predict consequential impacts (Burns & Scapens 2000). While this approach gives attention to
the influence of economically powerful stakeholders on MAC, it has given less attention to
the impact of external environmental factors on MAC.
In contrast, the model proposed by McWatters et al. (2001) “Framework for
Organizational Change” illustrates the impact of external factors on an organisation,
3 New Institutional Theory explains MAC within institutional contexts (Abernethy & Chua 1996; Burns &
Scapens 2000; Collier 2001; Modell, 2001). Sociological and organisational aspects of MAC are emphasised in
explaining the processes of MAC.
8
indicating factors that influence organisations to change their strategies and MAP. Although
the framework suggested by McWatters et al. (2001) is still valid, it needs to be updated to
include new factors that are now contributing significant changes to the MAPs of businesses.
It is proposed that the introduction of a major treaty such as The Kyoto Protocol has a
profound impact on the practices of businesses and thereby to their MAPs. Burns and Scapens
(2000, p.13) point out “the revolutionary change [that] is likely to be possible only as a result
of major external change”. This study considers eco-efficiency consciousness of
manufacturers and customers as one of the main external factors to make an impact on
business strategy and MAP.
2.3 The Kyoto Protocol and its impact on businesses’ environmental
performance
There is no doubt that the Kyoto Protocol, which set emission reduction targets for
countries, has had a significant impact on the way business operations are run. It compelled
governments, organisations and people to shift towards producing and consuming
environmentally friendly products. This eco-efficiency consciousness by the parties involved
has resulted in a significant drop in emissions in the signatory countries. It has also
encouraged companies to increase their efforts to recycle and reuse materials in their
operations. As a direct result of Japan’s signing of the Kyoto protocol, the METI and the
large Japanese manufacturers commenced developing MAS aiming to reduce the emissions
produced by companies (METI 2002). As a consequence, a costing method called Material
Flow Cost Accounting (MFCA) was introduced in Japan as a mechanism that a company can
use for reducing environmental impacts and costs of production. The MFCA concept
originated in Germany but was developed in Japan to suit its requirements. MFCA measures
the flows and stocks of material in the manufacturing process, in terms of physical and
9
monetary units so that it enables the identification and accurate costing of waste and
emissions (METI 2007a). Commenting on the positives of MFCA, Jasch (2003) points out it
allows companies to focus on materials flows with an ability to review production cost
computations.
The development of MFCA to reduce environmental impacts was a collaborative
effort involving more than 40 experts from 24 countries (Kokubu et al. 2009). They
endeavoured to develop the MFCA to fit the objectives of the Kyoto Protocol (Kokubu et al.
2010). The idea of using an engineering oriented approach, such as MFCA, is supported by
Möller (2010, p.572) who suggests using a framework of material and energy flow-based cost
accounting to optimise economic evaluation and environmental impact. Hence, MFCA can be
recognised as an accounting system for EMA. With regard to the development of EMA,
Soonawalla (2006, p.360) concludes that it is a product of “the emergence of the
environmental movement within the context of corporate responsibility and sustainability
management.”
The increasing interest in the concept of eco-efficiency by Japanese companies,
especially after the signing of The Kyoto Protocol, has led many Japanese companies to
change their business strategies in order to create value for their customers, who are
increasingly demanding eco-efficient products. Boons (2009, p.66), who examined the impact
of eco-efficiency on business strategy and its links to customer value, provides the following
statement from the Royal Philips Corporate Sustainability Report (2003, p.2).
[W]e are committed to being the world’s leading eco-efficient company in
the electronics industry. Seeking environmental improvement as an
opportunity for innovation, we work continuously to minimise the impacts
of products, processes and services. To meet this challenge we establish
solid action programs to drive progress in this important area.
10
As in the case of Royal Philips, being eco-efficient, a company can distinguish itself
from its competitors. This is important for a company as the key to a company’s success lies
largely in its ability to create value for customers while distinguishing it from its competitors.
2.4 The role of accounting in the new environment
McWatters et al. (2001) stress the need for an organisation to redesign its operational
system when it changes strategy due to the influence of external environmental factors.
Referring to the role of management accounting in a changing environment, they state:
[I]f the evolution of the management accounting system lags behind the
evolution of the organization, the systems will act as an anchor
preventing the organization from successfully dealing with a changing
environment. Organizations must adapt to changing environments and
management accounting must adapt to changing organizations (p.4).
However, McWatters et al.’s (2001) position does not go uncontested. There are two
contrasting positions in the literature on the relationship between organisational change and
accounting. Larrinaga-Gonzales and Bebbington (2001, p.269) describe these two competing
perspectives as follows:
[T]here are two contrasting positions in the literature on the relationship
between organisational change and accounting. The first suggests that
organizations can and do change in substantive ways when they respond to
the environmental agenda and that environmental accounting is part of the
process of enabling these organizational changes. In contrast, the second
position posits that organizations will not change in response to
environmental demands. Rather, they will change the environmental agenda
itself in order to ensure that organizational activities can carry on as before.
These two positions are characterized as “organizational change” and
“institutional appropriation”.
After having outlined these propositions, Larrinaga-Gonzales and Bebbington (2001)
went on to examine their validity through a case study of a Spanish electricity utility.
However, the findings of the study were not very convincing as they could not identify
substantive organizational changes due to accounting interventions made by the company.
11
Despite having contrasting views regarding the relationship between the accounting
and organisational change, the observations of company practices show most management
accounting techniques have been developed to support managers’ changing needs created by
changes in a business environment. At the outset of this study, eco-efficiency consciousness
is identified as a new factor that influences organisations to change their strategies and create
value for their customers. Given the fact that Japan as a country is committed to improving its
environmental performance at both macro and micro levels, it is interesting to investigate the
MAPs that Japanese companies have adopted in the new business environment. Moreover,
historically Japan has responded to the substantial changes in the business environment in the
late 1980’s by implementing highly innovative MAPs such as Just In Time (JIT), Total
Quality Control (TQC), Target Costing (TC), and Kaizen (Monden & Hamada 1991; Monden
& Lee 1993). By using these methods, Japanese organisations achieved remarkable results.
2.5 Japanese context
Change takes place in both the natural and business environments from which social
issues are continuously emerging. In the arduous effort of reducing carbon emissions, in
Japan a collaboration of public and private organisations was formed. Since Japan’s signing
of the Kyoto Protocol, the cooperation of the Japanese Ministries; METI and MOE, with
Japanese companies was sought to develop an environmental management system in order to
sustain Japan’s business and natural environment simultaneously. Knowing this process
enables this research study to understand a key motivation for internal systems changes in
Japanese companies.
12
2.5.1 Poor natural resource country
Economic growth post WWII is the beginning of Japanese modernisation, where
industrialisation proceeded toward mass production and greater consumption of natural
resources (MOE 1992). Consequently Japan’s industries had become dependent on natural
resources. Due to Japan’s geographical position, Japan was not self-sufficient in meeting its
mineral needs compared with a resource rich country such as Australia (METI 2011a).
According to ‘Table 1’ data of 1989 (MOE 1992), the significant proportion of the
world’s output of resources are imported by Japanese companies, for example 18% of world
production of iron ore output is being exported to Japan. The 2011 annual report of METI
displays Japan as a heavy natural resource importer; 99.6% of Japan’s crude oil is imported,
and the middle-eastern countries provide 86.6 % of this amount (METI 2011a). Malaysia,
Indonesia and Australia are main suppliers of liquid natural gas to Japan, meeting 57.8% of
its demand. Japan’s coal imports are almost 100% with 62.3% of this being supplied from
Australia (METI 2011a).
Table 1: Japan's Imports of Non-Renewable Resources in 19894
World Output
(in thousand tons) Japan’s imports
(in thousand tons) Rate for Japan (%)
Iron ores 590,000 106,494 18.0
Copper ores 9,178 1,419 15.5
Lead ores 3,476 233 6.7
Zinc ores 7,086 599 8.5
Manganese ores 23,862 1,639 6.9
Chrome ores 11,960 984 8.2
Tungsten ores 43 2 4.7
Molybdenum ores 118 22 18.6
Antimony ores 61 5 8.2
Coal 3,474,184 101,509 2.9
Crude oil 2,952,427 178,343 6.0
Natural gas 70,496,366* 1,805,230* 2.6
* Measurement for Natural gas is in trillion joules ** Data in 1988
Source: Table 3-1-1in ‘Quality of the Environment in Japan’ (MOE 1992)
4 1) In trillion joules for natural gas. 2) Crude oil for 1988. 3) Imported ores include those produced at overseas
mines. Original data refers to ‘Illustrated States of Countries in the world’ in Handbook on Mining Industry and
Comprehensive Energy Statistics in Chap4 (MOE 1992)
13
Due to its geographic position, Japan is neither resource rich nor self-sufficient in
minerals. Furthermore the rapid economic growth after the war makes Japan heavily
dependent upon importing resources (Yoshikawa 1988, as cited in Bromwich & Bhimani
1989). These historical roots led to Japan’s adoption of its ‘3R’ Policy: Reduce, Reuse and
Recycle (3R). This policy has been promoted by the 3R Promotion Association of Japan since
1991. It encourages manufacturers to reduce waste in corporations by drawing on the spirit of
the Japanese concept of “Mottainai”. The global energy expert Yergin (2011) translates
Mottainai as “too precious to waste” stating “Japan's success as a global role model in energy
efficiency is rooted in a deep-seated cultural value of Mottainai” (p.634).
The term Mottainai was promoted by the Kenyan environmentalist Professor Wangari
Maathaiaround globally in 2005 as an environmental conservation concept (Mottainai 2012).
In this spirit MOE promotes ‘a sound material-cycle society’ to make the most of limited
resources, and in doing so promotes an eco-efficiency conscious community (MOE 2006,
2008 & 2011b). In 2012 the official resource management project ‘material-cycle society’
proceeded in both the public and private sectors to advance eco-efficient technology (METI
2012). In this way approaches to resource management reflect the Japanese geographic
context of being resource poor. This explains Japan’s necessity to cherish limited resources.
2.5.2 The historical context of changing Japanese commerce
Japan’s inability to be self-sufficient in resources is not only due to its geographic
position and lack of geological resources, but it is also due to the changing nature of
commerce in post WWII Japan (Bromwich & Bhimani 1989, p.30). With the advancement of
Japanese industrialisation in the 1950’s and 1960’s, Japan grew its wealth by “importing
resources as low-processed materials, and exporting processed products of secondary industry”
(Weblio 2013). This arrangement is termed in Japanese ‘Processing Trade’ (加工貿易).
14
Japanese industry has grown through the development of Processing Trade where they
partially processed products, through to full processing of products for sale overseas, termed
in Japanese ‘Full Set Type’ (METI 2011a).
During this period of high economic growth in Japan, accounting was first largely
utilised by the manufacturing sector as a tool for computing the price of products, rather than
for controlling production costs (Yanagita 2006, p.220). In this respect western accounting
systems were absorbed by Japanese manufacturers and the adaptation of an American
perspective of management accounting was main-stream for Japanese accounting researchers
(Yanagita 2006, p.221). However, Japanese manufacturing companies then came to
emphasise cost control through managerial accounting, introducing a wider role of accounting
in organisations (Yanagita 2006). This broader perspective resembles accounting in Germany
where the term ‘management accounting’ is interpreted as ‘controlling and managerial
accounting’, supporting administrative procedures as a controlling tool (Yanagita 2006).
Resulting from the dramatic growth of the world economy since the 1950’s, many
Japanese manufacturers expanded their market shares in the west (Bromwich & Bhimani
1989). They created high quality products that are valued by customers globally as reliable
brands such as Sony and Honda (Sturgeon 2007). Bromwich and Bhimani (1989, p.30) note
the changes these economic conditions in Japan brought about: “Japan has held its leadership
position in large-scale repetitive manufacturing operations and continues to uphold its high
quality/low cost production philosophy”. Furthermore, Japanese living standards rose and
Japan formed a strong financial position in the world economy especially in Eastern Asia
(Cobb 1993). This change impacted on the structure of Japan’s economy transforming it from
‘Full Set Type’ to ‘International Specialization’; that is production functions are shifting to
offshore locations such as China and Malaysia (METI 2011a).
15
This shift in the structure of Japan’s economy has exposed Japan’s dependence on
externally sourced natural resources, and created a greater demand for foreign currency to
purchase these resources from overseas. As a consequence of the focus on secondary
processing, transportation and energy costs increased. These circumstances led the Japanese
firm Daihatsu to develop Kaizen costing (Monden & Lee 1993). Kaizen is a MAP where
“budgeting explicitly incorporates continuous improvement anticipated during the budget
period into the budget numbers” (Horngren et al. 2011, p.433). Imai (1986 p.xx5) describes
Kaizen (改善 ) contextually as being continuous improvement in every occasion of life
including the work place. Furthermore Kaizen is considered to create “a corporate culture
where employee suggestions are valued, recognised and rewarded” (Horngren et al. 2011,
p.433). Thus, the Japanese concept Kaizen is not only a MAPs, rather it is general attitude or
perception where those who implement it endeavour to change their state in the hope of a
better outcome.
In order to control the surge in transportation and energy costs resulting from Japanese
industrialisation and the move to ‘International Specialization’, appropriate MAPs are
required to support managers. An example of such a MAP is the inventory and production
system JIT, established by Ohno of Toyota (Cobb 1993). JIT is described as “a
comprehensive system for controlling the flow of manufacturing in a multistage production
environment” (Langfield-Smith et al. 2012, p.1056), while Imai (1986, p.xx) describes JIT as
a production and inventory control technique designed to reduce waste in production. Similar
to Kaizen, the benefits of JIT are not only in financially lowering inventory costs, but also are
in the improvement of quality and minimisation of waste (Langfield-Smith et al. 2012, p.
684). Since JIT manages the minimisation of resources use without losing value to customers
5 The author uses Roman numerals for a page number in the first section.
16
Cobb (1993, p.5) considers JIT to be a ‘Green Philosophy’ reflecting the Japanese sentiment
for eco-efficiency in production.
Understanding the structure and nature of production costs led Japanese
manufacturers to transform their manufacturing sector from the ‘Processing trade’ of raw
materials to the advanced manufacturing technology of ‘Full Set Type’ (METI 2011a). The
manufacturing sector now concentrates on exporting products that contribute more
significantly to economic growth. This form of strategic management was indispensable to
maintaining competitiveness by pursing heightened productivity and product quality during
periods of recession (Nomura & Kamii 2004). This approach is augmented by the sector’s
approach to labour. The Japanese management style has long been to regard a quality labour
force as integral to cost planning. The contributions of long term skilled employees are valued,
and the employees are provided with “large-scale corporate training programmes and a well-
executed and integrated industrial policy” (Garvin 1984 as cited in Bromwich & Bhimani
1989, p.30). Hence, the Japanese manufacturing sector is characterised by advanced
manufacturing technology and the production of high-technology products for an export
orientated economy.
During the 1960’s and 1970’s, Japan experienced drastic economic growth in its
manufacturing sector which was made possible because of unique Japanese MAPs inherent in
JIT and Kaizen systems. It was at this time that Japan’s exchange rate impacted negatively on
its reliance on overseas resources. Consequently Japanese manufacturers expanded their
production systems offshore in order to minimise the effects of the appreciation of their
currency. In 1949 a prescribed exchange rate of 360 Japanese yen to the US dollar was
implemented. However after the adoption of a floating exchange rate system in 1973, the yen
started appreciating (Bank of Japan 2013). In the late 1980’s, the exchange rate JPY/USD
17
appreciated to around 200 yen (The World Bank 2012). Chart 1 below shows the exchange
rate fluctuations from 1980 to 2012.
Chart 1: History of Japanese Yen
Source: ‘主要時系列統計データ [Time series of primary statistic data]’ (Bank of Japan 2013)
The yen has appreciated over a long period of time. The rise in the currency led to the
transformation of supply chain systems, causing manufacturing to maximise the value of their
yen by shifting out of Japan, and in doing so creating an industrial ‘hollowing-out’
phenomenon (Das 1993). However, as price competitiveness had vanished, competitive
advantage was created through technological competitiveness achieved by highly skilled
workers pursuing engineering innovations (Okano & Suzuki 2007, p.1130).
Such engineering innovations and proficiency were demonstrated in the automobile
and electronics industries (Ozawa 1996). Many of the founders of companies in these
industries were engineering entrepreneurs who were deeply involved in line management.
Langfield-Smith et al. (2012, p.29) define line management as “managers who are directly
involved in the core business activities”. Japanese manufacturers took an interdisciplinary
team approach to their manufacturing activities, attempting wider participation and
18
cooperation of employees in order for them to share responsibility for production (Okano &
Suzuki 2007).
Yoshikawa (1994) describes the concept of value engineering, where costs are
identified and minimised at every engineering stage of a product’s life cycle. Value
engineering is a system that is used to improve the value of goods or services by analysing the
functions of the manufacturing process. This is a technique originally used in western
manufacturing processes. However, the Japanese took this basic concept and developed it and
applied it in their factories together with Kaizen costing and TC (Okano & Suzuki 2007,
p.1129). This approach has limitations. Conventional functional cost analysis and value
engineering do not consider environmental considerations although it is possible to do so
(Yoshikawa 1994).
Management accounting is seen as providing resilience to Japanese manufactures’
competitiveness because it enables costs’ control and reduction (Bromwich & Bhimani 1989,
p.33), enabling communication across organisational target and actual production functions
(Okano & Suzuki 2007, p.1133). An example of such a MAP is that described by Hiromoto
(1988) who identified the concept of an ‘allowable cost’ as an ultimate outcome of TC, An
allowable cost is one which permits a price that is acceptable to the market and the target
profit margin of the organisation.
TC provides data to vertical and cross-functional management to enable them to
manage their costs within the range of their allowable cost; that is, these MAPs facilitate the
unique Japanese notion of cost-planning ‘Genka-kikaku’ (Okano & Suzuki 2007, p.1130).
This is illustrated in the comparative study of Wijewardena and De Zoysa (1999), which
reveals that such MAPs contribute to cost control throughout various production stages
differently in manufacturing in Australia compared with that in Japan. Their survey results
indicate Japanese companies’ “emphasis on cost planning and cost reduction tools at the
19
product design stage”, while Australian companies place an “emphasis on cost control tools at
the manufacturing stage” (Wijewardena & De Zoysa 1999, p.49). That is, Australian
manufacturing did not integrate cost management into the early stages of engineering design
of their products as is Japanese manufacturers’ practice. Thus, MAPs enhance the export
competitiveness of Japanese manufacturers.
The economic growth that resulted from effective cost management had unintended
consequences for Japan. Expansion of manufacturing exports fuelled a social crisis by
creating a demand for manufacturing labour. This drew people from the countryside to the
city for well-paid and secure jobs. Consequently all major cities became over-populated and
small country towns were turned into ghost towns (Nomura & Kamii 2004). Furthermore,
while the living standards and welfare of large organisations’ employees (the elite) were
enriched, the employees’ conditions of small to medium sized firms were left behind
(Nomura & Kamii 2004). As the result, a widening gap in society was created, which now
forms part of current social structure in Japan. This is despite the benefits arising from
continuously increasing Japan’s market share through the export of durable Japanese goods
(Nomura & Kamii 2004). This rapidly growing economy in the 1980’s constructed a ‘bubble’,
and entering the 1990’s it reached its peak and the bubble economy burst into recession
(Nomura & Kamii 2004, p.36). The policies and the deficiencies in accounting information
disclosures of the banking sector also contributed to the bubble economy (Rahman 1998).
2.5.3 Japanese culture and disposition
Unique Japanese MAS such as JIT and Kaizen systems supported Japan’s economic
modernisation during the 1970’s. Most of the principles of MAS originated from western
commerce, and were modified by the Japanese to fit into Japanese cultural values. These
values are informed by Japan’s geographical position, cultural disposition, and the needs of
20
its developing economy. Hopper (1999, p.58) raises the issue of how transferable JMA is to
the West and he provides a discussion of the conceptual differences between Japan and the
United Kingdom between value engineering and the accounting function. Loyalty and
skilfulness of employees are strong characteristics of the Japanese manufacturing sector in the
1980s’ (Nomura & Kamii 2004). The Japanese approach of integrating engineering and
management accounting through MAPs is distinct.
Changes resulting from the period of economic growth since the 1950s were largely
influenced by Japan’s national disposition and culture. In 1959, Drucker and Wartzman
(2010) predicted Japan would be the next powerful economic country, due to its national
disposition to individuals’ responsibility to the community, and its historic context, stating
“statistics didn’t prove it; but the spirit was there - the commitment that I make a difference”
(Drucker & Wartzman 2010, p.152). Furthermore, Drucker and Wartzman (2010) described
Japan’s unique culture as “the richest tradition of community organisation, of community
association, of non-profit organisations” (Drucker & Wartzman 2010, p.153). Aligned with
Drucker and Wartzman (2010), Yergin (2011, pp.635-636) depicts how the Fukushima
Daiichi Nuclear accident has cause Japan to reconsider their duty to and strategy for energy-
efficiency.
Japanese corporations are distinctly characterised by ‘Kaisha (会社)’ and Keiretu (系
列), which are “networks of companies formed through historical association and cross-
ownership” (Drucker & Wartzman 2010, p.154). An example of a Keiretu is the Panasonic
Group. The representative body of large organisations in Japanese society is called Keidanren
(経団連); which is a not for profit federation of economic organisations, charged to oversee
corporate actions and social responsibilities (Drucker & Wartzman 2010, p.154).
After the bust of the Asian “bubble economy”, a new era of the knowledge worker has
commenced (Drucker & Wartzman 2010). Prior to this in the economic growth phase, the
21
Japanese manufacturing sector expanded its global market share through productivity
efficiency supported by MAS. The successes of Toyota and Daihatsu are attributed to JIT and
Kaizen, as they are compatible with the Mottainai concept, supporting each company’s
corporate cultural uniqueness and the value of their engineering entrepreneurship. The
intrinsic value of Japanese manufacturing is emergent from Japan’s cultural disposition and
Japanese historical context.
2.6 Environmental issues
Criticism against severe air and water pollution, and the consequential diseases
associated with pollution, became apparent in the late 1960s, as consequence of Japan’s rapid
economic growth. In the 1970s, the mass media released a series of criticisms against
organisations’ environmental contaminations (Nomura & Kamii 2004, p.x). Subsequently the
Japanese government set regulations to restrain business activities, such as the Basic Law for
Environmental Pollution Control enacted in 1967 and the Waste Disposal and Public
Cleaning Law enacted in 1970 (MOE 2011b).
Such criticisms were made poignant by the first oil shock in 1973 (Nomura & Kamii
2004). The spotlight was placed on the social responsibility of manufacturing industries.
Some organisations responded to criticisms of poor environmental practices of manufacturers,
such as the Matsushita Electric Industry Corporation (MEIC: currently Panasonic), who
established a pollution survey committee in 1970. They then went on to establish
environmental management regulations (in-house) in 1975 (Panasonic 2011a). This is the
seed of eco-efficiency demand in a Japanese society that was experiencing diminishing
precious resources.
Such attention to resource management and conservation of the natural environment
by society was precipitant to Japan’s signing of the Kyoto Protocol in 1997. Increasing ‘eco-
22
efficiency’ demand alongside rapidly diminishing natural resources meant organisations
needed to produce more eco-efficient products in order to maintain a sustainable production.
Inevitably organisations changed their existing strategies and internal systems accordingly, in
order to endure in a competitive market. Consequentially, MFCA continuously developed
under the MOE and METI in order to meet Japanese companies’ aspirations (Kokubu 2004).
Individuals in society were also influenced by the Kyoto Protocol, which promoted
the purchase of eco-efficient products by individuals (Fraj-Andrés et al. 2009). This has
continued on to the recent past, as Japan deals with carbon pricing followed by carbon
permits and their trading in 2008. An example of one such initiative in Japan is that of the
official eco-efficiency promotion of the ‘eco-point system’. Consumers are offered an indirect
subsidy for replacing their appliances with energy efficient home appliances such as
televisions, refrigerators and washing-machines (MOE 2011a). Such a scheme is an example
of the framework put in place jointly by bureaucratic and private organisations to assist
stakeholders in dealing with current environmental issues.
Japan’s notion of eco-efficiency is derived from: awareness of its limited natural
resources; consideration of its geographic conditions; and, its historical context.
2.7 The impact of environmental issues on Japanese management
accounting
Numerous Japanese companies advocate “co-exist of environment” (a literal
translation) which challenges corporations to minimise waste and focus all their strength upon
preserving their natural resources. This is a challenge for Japanese manufacturers who must
meet numerous regulations to diminish pollution. Advancements in material science facilitate
manufacturers’ removal of harmful substances from materials (Panasonic 2012e). Japanese
23
companies’ R&D demonstrates their innovation in inventing eco-efficient materials such as
lead-free soldering and halogen-free materials (Panasonic 2012e).
The Restriction of Hazardous Substances (RoHS); Directive 2002/95/EC (Ueda et al.
2010) was set by the European Union in 2003. The RoHS “restricts the use of six hazardous
materials found in electrical and electronic products” (RoHS Guide 2012), Many Japanese
manufacturing participants in the EU market were required to comply with RoHS before July
2006. The impact of the rigor of RoHS was enormous for Japan, because the whole
electronics industry and its numerous component product suppliers were affected by this
regulation (RoHS Guide 2012). Since the electronic manufacturing industry is fundamental to
Japanese commerce, compliance with RoHS was inevitable. It created a crucial need for
management accounting to predict and evaluate the consequences in both monetary and
physical terms.
RoHS is not the only stringent legislation enforcing producers to be responsible for
their products. Similarly to RoHS, the legislation Waste from Electrical and Electronic
Equipment (WEEE); Directive 2002/96/EC (Ueda et al. 2010) was enacted in early 2003
(WEEE Forum 2012). It imposes obligations on importers and producers to take back and
recycle products when they are discarded by their end users (WEEE Forum 2012). Both the
RoHS and WEEE regulations drove eco-efficiency demand. The impact on Japanese
manufacturers motivated them to discover innovative solutions for environmental material
management.
2.8 Summary
A major change in Japanese society is a demand for eco-efficiency consciousness in
economic performance. This is due to an incremental awareness of environmental
consciousness by companies and their customers. This change creates new business
24
opportunities and requires organisations to change their business strategies. Previous research
has identified a number of external factors that affect the business environment and the
consequential changes to business strategies. In terms of eco-efficiency in commerce, the
impact of external factors has not received much attention in the academic literature to date.
This chapter provides a background for this study which investigates the impact of such
change in the environment on the MAPs of a company in Japan. Japan as a country is
committed to achieve high environmental performance and Japanese companies have a
reputation of introducing innovative management accounting methods and techniques in
response to changes in their business environment.
Due to Japan’s geographic position and characteristic of resource self in-sufficiency,
direct and indirect management of natural resources is the key in seeking strategic solutions.
This background informs Japanese companies’ challenge of eco-efficiency consciousness.
This approach represents the concept of Mottainai and the spirit of commitment that Drucker
described as ‘I make a difference’ (Drucker & Wartzman 2010, p.152). Understanding an
historical context elucidates the origins of a well-organised Japanese corporate community
culture, in which a Japanese spirit of commitment distinguishes the uniqueness of Japanese
corporate culture (Drucker & Wartzman 2010).
Although Japan is experiencing tremendous economic transformation, the
fundamental characteristics of Japanese corporate culture are unchanged. Next, Chapter 3
reviews the literature of EMA from both western and Japanese traditions.
25
Chapter 3: Literature Review
3.1 Introduction
The background of this research topic; MAC, was discussed in the previous chapter.
This chapter reviews the literature of changing MAPs from both the western and Japanese
traditions. As such, the chapter is organised as follows: Section 3.2 provides a literature
review on the discussion of MAPs and MACs. Internal factors of MACs are reviewed in
section 3.2.1 followed by external factors’ impact on MAPs in section 3.2.2. This is followed
by a discussion of the eco-efficiency approach in EMA in section 3.3. An overview of
Japanese MAC is in section 3.4. Subsequently, section 3.5 reviews the studies on EMA
practices in Japanese organisations. The last section 3.6 provides a summary of the chapter.
3.2 Management accounting practices and change
Before exploring the impact of organisational change on MAPs, the nature of
organisational change is first considered. Quattrone and Hopper (2001, p.403) ask the
question; “what constitutes change?” They identify competing assumptions in the literature
about organisational change. The first approach is functionalist, assuming that change is
purposive and intended to meet an objective in a known external world. The alternate
assumption evident in the literature is constructivist, assuming that change is a result of
contextual pressures on organisations from prevailing institutions. In this second approach
institutional theory is often employed, looking for isomorphism and routines. However,
Quattrone and Hopper (2001) argue, whatever assumption is adopted, a modernist stance is
taken where both approaches concern themselves with a linear process across time and space.
They take exception to this notion of process, arguing for a concept of ‘drift’, and the need for
26
contextual studies of management accounting and change. They criticise the premises of
institutional theory based approaches and their limitations. The view of Quattrone and Hopper
(2001, p.429) is given as:
[…] how and why the extant literature, whether inspired by a theory of rational
choices or by the search for contextual factors explaining change, is trapped in a
problematical modernist constitution that grants the object of change and
observers a definite ontology and methodology……accounting change are
trapped within a modernist dichotomy which defines boundaries such as in
versus out, external versus internal, organization versus context.
Extending this notion of drift introduced by Quattrone and Hopper (2001), Andon et al.
(2007) develop the notion of relational drifting as an explanation of organisational change.
This study of an Australian telecommunications organisation reviews a suite of performance
measurement metrics that were trialled to improve performance. They argue organisational
change highlights “the situated and experimental means through which accounting
inscriptions are fabricated” (Andon et al. 2007, p.273). This study found the process of change
to be not linear and developments of MAPs were relational, loosely coupled and fabricated to
work. Regarding processes of change, Andon et al. (2007, p.277) state the importance of
influential negotiators supporting elements of change where politics and other factors
influencing organisations shape the process of change.
The findings of Quattrone and Hopper (2001) and Andon et al. (2007) that
organisational change is a contestable ‘drifting’ concept is supported in the review of
literature on MAC that follows. Section 3.2.1 examines the internal factors affecting
organisational change and MAPs, and section 3.2.2 explores the external factors affecting
organisational change and MAPs.
27
3.2.1 Change, internal factors, and MAPs
Changes in natural environments and more generally business environments influence
technological advancements, innovation and scientific discovery. These influences shape
stakeholder expectations and drive firm value. Logically, the impacts of these factors change
organisations’ internal systems. MAC, specifically innovations in MAPs occur as a result of
this change. MAPs and modified or developed to new forms. There is contention in the
literature whether or not such changes are for legitimisation purposes, or to achieve real
efficiencies by management, or are a combination of both purposes.
Modell (2001) in a study of the Norwegian health care sector focuses on MAC
resulting from reform of public sector organisations. The study emphasises the relationship
between institutional processes and performance measurement, examining whether or not
managers passively adapt to change. Modell concluded that adoption of a new MAP for
performance management by a hospital was perceived as both legitimacy-seeking to external
stakeholders and efficiency-enhancing by senior management. Model observed “extensive
efforts to make a highly complex control system operational for internal use alongside
conscious attempts to ‘sell’ the new control practices to important external audiences”
(Modell 2001, p.458).
Modell’s observations are close to the findings of the previous study of Lowe (2000),
who examined the implementation of a sophisticated case-mix budgeting system in a large
public hospital in New Zealand. This study observed work practices and clinical procedures
change when MAPs for case-mix accounting were introduced. Lowe (2000) found that the
main impacts of changing MAPs were not just to provide legitimation to external constituents,
but that they changed behaviours of professional work patterns and management structures.
28
Modell’s (2001) and Lowe’s (2000) conclusions are contrary to the earlier argument
of Abernethy and Chua (1996), that simple and unsophisticated financial controls are viewed
as sufficient for the purpose of legitimisation to external stakeholders.
Burns and Scapens (2000) perhaps offer an explanation for these different findings.
They note the environment in which MAC occurs is becoming increasingly volatile due to
changes in information technology, markets, organisational structures; and MAPs. They
present the view that amongst such changes MASs and MAPs constitute organisational rules
and routines that mediate relationships between individuals’ actions and their institutions.
Hence they argue that MASs and MAPs are fundamental to both understanding and enacting
organisational change.
Dambrin et al.’s (2007) later findings are consistent with those of Burns and Scapens
(2000). Dambrin et al. (2007) examined how institutional changes are introduced inside
organisations, and specifically how changes in an organisation’s institutional logic are
disseminated through the firm by its MAS and MAPs. They find change is not solely
technical, systemic or linear in its process, but that it also invokes cultural discourses within
an organisation to deploy new ideals.
Thrane (2007) also studies the nature of change in MAPs in inter-organisational
systems that are dynamic and complex. This study noted that MAPs develop in two ways:
first they evolve new organisational ‘space’ or configurations; and, secondly they are a source
of instability rather than stability and unintended order rather than planned change. Thrane
(2007) discusses institutional pressure; however there is no discussion of where institutional
pressure comes from and what external forces impact organisations.
Nor-Aziah and Scapens (2007) examine the role of MAPs affecting organisational
change in an extreme event: a case of the corporatisation of a Malaysian public utility.
Through the lens of institutional theory, they determine that new MAPs associated with
29
budgeting over time become separated from other organisational activities, determining such
MAPs to be both a process and an outcome of organisational change. However, the focus,
being similar to Thrane (2007), does not discuss the external factors impacting MAPs in
depth.
Busco and Scapens (2011) undertake a longitudinal case study of the former state-own
cast iron foundry in Italy. In processes of organisational transformations, evolutionary and
revolutionary accounting changes were observed when the Italian foundry was acquired by
the powerful American company. An institutional framework is applied for examining “the
nature of these processes of change, and has tried to interpret how and why organisational
culture and MAS evolve across time and space” (Busco & Scapens 2011, p.348). Their
findings are in line with Thrane’s (2007) that evolutionary MAPs occur at new organisational
‘space’ but they are not a source of stability. Busco and Scapens (2011) argue that key factor
of change resides in culture and the institutional framework does not capture this factor.
Contrafatto and Burns (2013) examine the interrelationship between organisational
change and the role of accounting in MAPs for sustainability. They investigate the social and
environmental accounting and reporting (SEAR) of an Italian multinational organisation.
Theoretically they draw upon Laughlin’s (1991) framework of organisational change and
Burns and Scapens’ (2000) conceptualisation of accounting change. This framework provides
an explanation of evolutional changes in organisations. The impact of external jolts shape
organisational rules and routines (Contrafatto & Burns 2013); however impacts of external
factors receive less attention. Since the ultimate objective of a private sector organisation is
profit maximisation; the authors suggest a profit-oriented model is more suitable rather than a
sustainability oriented one (Contrafatto & Burns 2013, p.365).
Since the introduction of the model of McWatters et al. (2001) “Framework for
Organisational Change”, society has changed and management accounting follows
30
accordingly. This implies the model needs to be modified to incorporate the new factor of
eco-efficiency consciousness and its impacts on MAC.
3.2.2 Change, external factors, and MAPs
Burns and Vaivio (2001) advocate the importance of understanding the impact of
external change on management accounting, stating that the ‘new economy’ requires MAS to
meet new technology driven information requirements such as enterprise resource planning
systems, e-commerce, the internet and data mining. Specifically, they see the move from flat
and horizontal organisational structures as new challenges for traditional MAPs. Thus, the
role of management accounting requires transforming from controller or score-keeper to
business support or internal business consultant (Burns & Vaivio 2001, p.390). They note the
decentralisation of MAPs through the organisation as a result of external influences.
Seal (2001) has findings consistent with Burns and Vaivio (2001). Seal (2001)
undertook a case study of management accounting in a highly diversify conglomerate that
was changing its strategic focus to a multinational product market focus. This was driven by
external forces such as globalisation and technological development. Seal (2001) drew the
conclusion that MAPs’ development was paradoxical in this case: while it became
increasingly focused on specific markets and technologies, its MAS and associated MAPs
became increasingly diffuse and differentiated. He advocated that MAPs struggle with non-
financial measures, and that they should remain an autonomous sub-system from
management systems generally.
Laitinen (2001) studied MAC in a group of small Finnish technology firms. The
approach taken is a mathematical method of factor analysis using an application of behaviour
theory to identify motivation patterns for organisational change. The key finding of this study
is that while MASs that are beneficial to management in large organisations in identifying
31
strategic directions appropriate to external factors, MASs are more ineffective in smaller
technology companies. Smaller technology companies with their high growth in unstable
environments of high competition must change their MASs more frequently than more stable
firms in less competitive environments. Laitinen (2001) also proffers behavioural theory is
not capable of explaining how external factors impact on organisations, rather it only explains
internal variables, types, and patterns. Therefore, Laitinen (2001) suggests underlying
economic forces should not be disregarded in a MAC study.
Lee (2011) conducted a survey to identify factors that lead to the adoption of
environmental cost accounting within Korean manufacturing organisations, in the context of
their response to the introduction of the Korean Government’s regulatory guidelines for
environmental cost accounting in 2004. This study found that “conventional management
accounting systems typically underestimate environmental costs” (Lee 2011, p.46), both with
monetary and physical information. There is no systemic approach to the implementation of
environmental cost accounting. This study also finds that existing MAS in the firms cause
resistance and difficulties in adopting environmental MAPs.
Haldma and Lääts (2002) conducted a case study of MAPs in Estonian manufacturing
companies. They explore how the social revolution of Estonia impacted on MASs with
reference to its economic and social environment. Haldma and Lääts (2002) specifically
examine the impacts of the external factors of fundamental political and structural change
resulting subsequent to the nation’s independence in 1991. A questionnaire survey is analysed
through a contingency theory framework. Haldma and Lääts (2002) find that firms have not
found it easy to change from socialist concepts embedded in MAPs. They conclude the
effectiveness of a MAP depends on its adaptability to change precisely to shifts in the
business and external contingencies. This study identifies the legal accounting environment
and a shortage of properly qualified accountants as impacting on the effectiveness of MAS
32
design and associated MAPs. This case illustrates the framework of contingency theory being
capable of explaining the changing aspects of MACs.
The contingency framework is used for analysing empirical survey data of Estonia’s
service industry (Lääts et al. 2011). The validity of performance measurement systems (PMS)
in a changing business environment is investigated. As Ferreira and Otley (2009, as cited in
Lääts et al. 2011) claim PMS are reflected MAC, thus the broad area of MAC offers a scope
for managers to be cognizant of the relationship among business activities, specific strategies
and objectives (Lääts et al. 2011, p.360). Chenhall (2003) discusses the broader use of
contingency-based research such as management control systems because contingency-based
research has its foundations in organisational theory, which considers contextual variables
only at the organisational level (Chenhall 2003, p.157).
The premise of contingency theory embraces appropriation of accounting changes in
an organisational frame so that an appropriation of PMS is to achieve desired organisational
goals (Lääts et al. 2011, p.361). Therefore, “Ferreira and Otley (2009) argue that a study of
PM systems use must take external and internal contextual variables into account” (Lääts et al.
2011, p.361). Hence, adoption of both external forces and consequential internal changes
such as sustainable strategies is critical for an organisation’s success and survival. From the
study of Lääts et al. (2011) it is evident that as the service companies’ PMS develop further
sophisticated systems, the higher the usage of non-financial performance measures (pp.370-
371). Hence, their findings highlight an appropriate cost accounting system enhances the
accuracy of cost information for PMS (p. 373).
Birkin et al. (2005) argue that changes are needed in MAPs to revise those practices
that damage social and ecological systems. That is, they focus on the impact of MAPs on the
external environment, calling for a “conscious cultural evolution” in accounting practice to
recognise our interdependence of existence (Birkin et al. 2005, p.185). They call for
33
accounting change to validate the environmental, social and sustainable development. The
meaning of cultural consciousness includes an awareness of the external impact of accounting
controls (Birkin et al. 2005). A conscious cultural evolution embraces culture as “pre-
dominate attitudes and behaviours that characterise the functions of a group or organisation as
well as the totality of socially transmitted behaviour patterns” (Birkin et al. 2005, p.186). This
study thus anticipates reflexive consciousness as a critical driver of MAPs.
Birkin et al.’s (2005) conceptual approach of the “conscious cultural evolution” was
originally proposed by Ornstein and Ehrilch (2000, as cited in Birkin et al. 2005, p.187). The
concept is to “overcome a particular biological inheritance whereby people are not
accustomed to take as much notice of something that happened slowly”. An important aspect
of their predisposition is the long-term effects of slow environmental changes (Ehrlich 2000).
Since slow reflexes are the process, people sense and accept continuing issues in society and
values which reside within (Birkin et al. 2005).
Similarly, conceptual frameworks also widen its boundary to inter-disciplinary fields
such as sociological, psychological and biological perceptions, for example; Birkin et al.
(2005) and Johansson and Siverbo (2009). Birkin et al (2005) combine a biological norm and
sociological perception to elucidate the sustainability phenomenon in society. This social
change has an impact on organisational culture, thus changes in accounting practices are
unconsciously executed due to ‘a slow reflexive’ of human nature. In line with Birkin et al.
(2005), Johansson and Siverbo (2009) use the framework of evolutionary theory and
universal Darwinism to discuss the slow and gradual changes in accounting. Within the
boundary of an institution, they discuss human actors and their behaviours in conjunction
with cognitive and normative routines and rules. However, their investigation does not
explain accounting actors’ behaviour. Alternatively, Johansson and Siverbo (2009) suggest
using pluralistic theoretical frameworks and to develop of an integrated theory for MAC.
34
The connotation of ‘consciousness’ means an association, or an awareness and control
of a whole process (Birkin et al. 2005). A conscious cultural evolution embraces culture as
“pre-dominate attitudes and behaviours that characterise the functions of a group or
organisation as well as the totality of socially transmitted behaviour patterns” (Birkin et al.
2005, p.186). The proposition is culture that is embedded in consciousness links to the
concept of eco-efficiency. This study thus anticipates reflexive consciousness as a critical
internal driver.
Similar to Latinen (2001), the Fraj-Andrés et al.’s (2009) case study adds further
explanation of the conscious mind in terms of strategic motivation. This case perceives
environmental pressures as opportunities to project organisations’ environmental
consciousness to their stakeholders (Fraj-Andrés et al. 2009). The study utilises mathematical
method. However, their findings could not identify the factor which determines the choice of
environmental strategies.
3.3 The eco-efficiency approach in the context of accounting for the
environment
Corporate strategy to achieve an eco-efficiency approach is discussed by Burritt and
Schaltegger (2001). They develop an approach to exercise budgetary control over
environmental costs. They claim such information is needed as a tool to help managers and
regulators assess value adding environmental management (Burritt & Shcaltegger 2001).
They offer a comprehensive framework to map possibly recognisable EMA tools (Burritt et al.
2002). Their proposed definition of EMA includes monetary environmental management
accounting (MEMA) and physical environmental management accounting (PEMA). Both
generate information for internal management; while MEMA focuses on financial impacts of
corporate environmental activities, PEMA focuses the impact of corporate activities on the
35
natural environment measured in physical terms (Burritt et al. 2002, p.9). The ultimate
objective is to make managers understand the utility of MEMA and PEMA; that is, they
promote the effectiveness of EMA and encourage corporations to adopt EMA tools.
Burritt (2005) studies the scope of EMA with respect to eco-efficiency, specifically
the recognition of environmental issues as fundamental to conventional management
accounting, rather than treating environmental impacts and costs as less important matters
(Burritt 2005, p.27). He summarises a wide range of challenges for EMA, and notes some
countries still have not developed EMA measurements. He argues benign EMA systems that
encompass economic, physical and social factors are better than only economically focused
EMAs (Burritt 2005). The benefits of EMAs are demonstrated through the case study of
Japanese companies; that is, MEMA successfully reduces the production costs and saves
material and energy usages achieved by PEMA (Burritt & Saka 2006). The links between
EMA and eco-efficiency measurement are thus evaluated. They also reveal
underdevelopment of EMA information and underutilisation of eco-efficiency information in
the practical links to eco-efficiency measurement.
When production costs are assigned, there is a direct causal link which leads to a cost
object, while indirect costs need to be allocated to the appropriate cost object. Burritt (2010)
discusses cost allocation through eco-performance indicators to assign environmental costs
towards ecologically-sustainable development. According to Hiromoto (1988), the role of
JMA is perceived as ‘a behaviour influencing role’, rather than ‘an information role’ in the
management process (Burritt 2010, p.210). This “reconditions accountants to change their
measurement systems towards an eco-centric approach6” (Burritt 2010, p.216).
6 Burritt (2010, p.217) depicts an eco-centric approach as “encourages activities that are in harmony with nature;
recognises that all nature has intrinsic worth; promotes elegantly simple material needs; recommends use of
appropriate technology rather than high technology solutions; perceives the virtue in doing with enough; and
places focus on bio-regions”.
36
Despite increasing attention on EMA, it is still under-developed. Some literature
utilises contingency theory as a way of analysing the impact of contingent variables that
influence and are anticipated to influence an organisation’s EMA (Bouma & van der Veen
2002; Qian et al. 2011, as cited in Christ & Burritt 2013). Christ and Burritt (2013) research
the role of accountants’ behaviours in influencing MAPs. The accountants’ perceptions
toward future EMA procedures in their organisations were extensively associated with three
variables; environmental strategy, the environmental sensitivity of the industry and
organisational size (Christ & Burritt 2013, p.170). Christ and Burritt (2013) conclude, a
direction of future research is proposed to extend the contingency based approach in the field
of EMA. An opportunity thus exists to develop the current framework through the
introduction of additional contingency variables.
There is a dearth of literature in the area of EMA, and diversification of research into
this area is required. Environmental issues are driving recent changes in MAPs. MAC studies
tend to be concentrated on examining control, power, and motivations of change. However,
all issues are not completely explained. Numerous researchers complain of a lack of
longitudinal research in the topic (Burns & Scapens 2000; Busco et al. 2007; Scapens &
Bromwich 2010; and Chenhall & Smith 2011).
The objective of this research is to contribute to the literature by examining how a
Japanese company responds to external impacts in a way that affects the designs of its MAPs.
It also amends a model to incorporate eco-efficiency consciousness in the process of MAC.
Due to cultural and language barriers, the introduction of recent developments in Japanese
MAPs to western literature is often delayed. Therefore, this research attempts to contribute by
informing the west how Japanese deal with current environmental changes in their MAPs.
Prior to examining the literature on EMA in Japan in section 3.4 the next section provides an
overview of MAC in Japan as reported in western academic literature.
37
3.4 Management accounting changes in Japan
There have been previous studies examining JMA practices that Japanese companies
have introduced in response to the changes in the business environment (Burritt & Saka 2006;
De Zoysa & Herath 2007; Benn et al. 2011). JIT, TQC, the Kanban System, Kaizen and TC
are known to be some of the popular MAPs used by Japanese companies. However, as Okano
and Suzuki (2007) argue the notion of JMA is hard to define in simple terms because of the
lack of wider research about JMA in the western literature. In their opinion, what is reported
in western accounting literature as JMA are accounting methods, techniques and practices
used in leading Japanese companies although many of these methods, techniques and
practices have originated in other countries but have been improved vastly to suit the needs of
Japanese companies.
Okano and Suzuki (2007) further add that the vast majority of studies on JMA, which
appeared in western accounting literature, had looked at such practices from the western
perspectives and do not portray the real picture of the origin and stages of the development of
many known JMA practices. As Burrows and Chenhall (2012, p.127) point out many known
JMA innovations have predecessors or parallels in the West.
One of the best known JMA methods that has attracted worldwide attention is
‘Genka-kikaku’7 (原価企画) which is a tool used by Japanese companies for planning their
costs (Maruta 2009; Yamamoto 2012; Nishii et al. 2010). Burrows and Chenhall (2012) in
their review of the history of TC identified evolutional features of this method. They express
that Japanese MASs were well developed in the reflection of reality in descriptive publicised
papers. As Burrows and Chenhall (2012) point out irrespective of the debate whether the
Genka-kikaku method originated in Japan or not, there is no question about the fact that
7 While, numerous management accounting literature used the original term ‘Genka-kikaku’ some of the
literature in English use the term ‘Target costing” to describe this concept, although direct translation of this
term into Japanese does not generate the term ‘Genka-kikaku” (Yanagita 2006, p.226). Therefore, many
consider the English term ‘Target costing’ is incapable of describing the practice of Genka-kikaku.
38
Japanese manufacturers have developed it to the current form and proven how this method
could be used effectively. In terms of the transferability of TC, Kato (1993) states that TC
applications fit better in Japanese culture which focuses on non-financial information than in
the North America which focuses predominantly on the financial. Referring to the studies on
TC, Burrows and Chenhall (2012, p.139) argue that because of the descriptive nature of
Japanese researchers who study TC Japanese scholars explore broader issues within the topic
which result in rich descriptions of actual practice of TC, rather than the writers of this
method in the west (Burrows & Chenhall 2012).
Okano and Suzuki (2007) view JMA as performance oriented as against the financial
figure-oriented western management accounting. Vaivio (1999) exploring non-financial
aspects of MAC conclude that such measures are more powerful in an organisational context
and align with Hiromoto’s (1988) perspective in which he suggests that organisations create
favourable organizational conditions through practices such as TQM. It offers more detailed
appreciation of how these extra organizational influences become interlinked with
organizational circumstances and become connected to MAC (Vaivio 1999, p.428). The next
section will review the literature on EMA in Japan.
3.5 The environmental management accounting research in Japan
The use of the term EMA for studies examining environmental accounting (EA)
issues in Japan is a recent phenomenon. When the environmental issues were conspicuous
around 1970s, the studies examining environmental issues were generally discussed under the
theme ‘Social Accounting’ (Tokutani & Kawano 1978, p.185). However, there was a dearth
of research in the area of ‘social accounting’ at this time. This is confirmed by Kawano (1993,
p.276) who points out that the social accounting research carried out in Japan was not
adequate to highlight the problems with CSR practices of Japanese companies in 1970s which
39
is known to be the time that the Japanese companies paid least attention to fulfilling their
corporate social responsibilities. As a result of discursive research and the inadequate efforts
made by corporations in addressing social issues in Japan, the development of Japanese social
accounting has been slow until recently. However, the growing attention on serious
environmental and social issues has created a need for developed accounting practices for
reporting CSR practices of Japanese companies (Kawano 1993).
Prior to the introduction of the Kyoto Protocol, Japanese EA research was
concentrated on application and analysis of western theories in the Japanese context (Kokubu
et al. 2009). The application of Life Cycle Costing (LCC) for EA practice and examination of
associated problems has been one of the main topics undertaken in EA research (Kawano
1993). For example, Tomimasu (1996), while carrying out a theoretical examination of the
contents in company environmental reports, examined the challenges faced by companies to
integrate LCC and Life Cycle Assessment (LCA) in order to form an EA system. Furthermore,
Okano (1999) evaluated the validity of LCC in terms of its potential and practical features of
LCC through the cases of the United States’ national defence and concluded the need for
further development of LCC to expand its methodological feature in managing non-financial
environmental accounts.
Similarly, Makido (2003, p.10) while criticising the current state of the Japanese EA
in which a higher emphasis has been placed on CSR reporting than on the environmental
conservation efforts, emphasised the need for developing LCC in order to increase
environmental conservation efforts. To this effect, he proposed the “Design to Cost” system,
which is an accounting system for managing costs within a given range in which quality and
functional conditions of products are being satisfied at the design stage. The new approach
proposed is based on the micro economic concept of environmental costs’ analysis and
depends upon stakeholders’ eco-efficiency values and corporations’ environmental
40
consciousness, as a trade-off point. In developing a conceptual framework for LCC, Okano
(2010) considered this ‘Design to Cost’ system should be treated as an environmental cost
controlling tool.
Yanagita and Yamada (2005), examining the CSR reports of leading Japanese
companies, discuss the emergence of ‘CSR accounting’ which view the societal issues from
the perspective of stakeholders. They observed the willingness of companies to disclose their
environmental data and their discernible efforts in addressing environmental issues. However,
the reports they examined were found to have complex structures and high lag-times in
reporting information. Interestingly, this study distinguishes ‘CSR accounting’ from EA and
considers CSR accounting is equivalent to EMA or ‘sustainability accounting’ found in the
western accounting literature. Kokubu (2007, p.232) also expressed his concerns regarding
the state of ‘CSR accounting’ and views it as a system that still was required to be properly
standardised and developed methodologically before being accepted as an accounting system.
In contrast, Yanagita (2011, p.42) considers ‘CSR accounting’ as an EA system in which
environmental conservation as well as broader social issues such as human rights and stability
of employment are dealt with.
Another area of EA research that has attracted the attention of researchers after the
signing of Kyoto Protocol is MFCA8 which is an accounting system that incorporates material
and energy flows into accounts. MOE has undertaken the role of developing MFCA
principles while METI has taken the role of developing practical aspects of MFCA (MOE
2002 and METI 2002). The EMA Guidelines issued in 2002 introduces the ‘environmental
budgeting matrix’ which provides organisations a means to assign environmental costs within
the scope of materials and energy flows (METI 2002) as outlined in the guidelines. As a
result, many leading Japanese companies were compelled to participate in the pilot project of
8 See chapter 4 for details.
41
MFCA (METI 2007b). A number of academics examined the application of MFCA practices
on Japanese companies involved in the projects and published their findings in the form of
case studies (Kokubu et al. 2009).
The case analysis of the MFCA practices at Canon Company revealed that the
company has been able to achieve significant reduction in the lens processing costs and
significant benefits of cost and waste reduction in material usage and process time through
the use of MFCA (METI 2008). Anjyo’s (2003 & 2006) analyses of the Canon case found
that in the aspect of material and cost management, the validity of MFCA has developed both
theoretically and practically. Subsequently, Anjyo (2007) expands the MFCA concept to
embrace broader social aspects which is close to Yanagita and Yamada’s (2005) view for
‘CSR accounting’.
Through an analysis of Ricoh’s EMA, Kokubu and Kurasaka (2002) discuss the
Japanese corporate perspectives for EMA. They claimed that EMA of Ricoh is comprised of
an external disclosure function and internal management information, which identifies any
reduction in environmental costs and economic benefits. Thus, although EMA is
underdeveloped, financial accounting is utilised for reporting and internal operations. In such
a circumstance, Ricoh has developed an in-house “environmental accounting information
system for decision makers which is linked to the corporate accounting system” (Kokubu &
Kurasaka 2002, p.171). Subsequently, the results of a survey reveals the characteristics of a
Japanese EMA disclose largely oriented environmental information more than Western
countries. However, the new trend is that more companies apply the EMA application in
conjunction with the internal management tool (Kokubu 2004 and Kokubu & Nashioka 2005).
The integrations of MFCA and LCA are researched by Kokubu and Shimogaki (2007).
Their focus is to develop the theoretical framework and practical applications. This
42
framework is examined through the Toyo Ink case9 (METI 2010). An application of MFCA
analyses for input and output quantity centred at the individual production stages identified
losses separately at the five processes. The captured data is defined and converted into
economic value at cost assigning points. Successively, visualised improvements points are
optimised to reduce loss and waste based on the MFCA analysis (METI 2010).
Tokyo Ink has applied this system for one production line. Afterwards, the company
considered implementing the system for other internal production lines (METI 2010). Thus,
Toyo Ink used the utility of MFCA for assessment for improvement and LCA analysis for an
operational line (METI 2010).
Kokubu (2011a) discussed the applications of MFCA for supply chains in conjunction
with waste management. Although the analysis of the Canon case exhibited a positive impact
on results due to collaboration between suppliers and Canon (METI 2010), the conceptual
framework development precedes practical enhancement in this area of research. A further
detailed discussion of the disposal and recycling of products is needed with regards to the
supply chain. In relation to waste management, Hashimoto (2007) proposed to integrate EA
with ‘waste accounting’ which is designed to identify costs for recycling and disposal.
However, since the system used for disposal and recycling is a complex and expensive one,
he did not attempt to include cost-benefit measurements and details of accounts.
Hashimoto’s (2007) paper illustrates the tendency of Japanese EMA research where
often the conceptual development proceeds to the practical EMA development. Kokubu
(2009) criticises this tendency in the recent MFCA research. Its objectives are shifting from
the original controlling and managing environmental issues to a cost management emphasised
9 Material Flow Cost Accounting: Case Examples - II. Case Examples in the Manufacturing Industry; Case 4:
TOYO INK MFG. CO., LTD. Production characteristics: MFCA implementation in production of colouring
pellets for plastic. From ‘The framework of; Environmental Industries Office, Industrial Science and
Technology Policy and Environment Bureau’ (METI 2010)
43
Japanese MAP tool (Kokubu 2009 & 2010), that is, accounting reflects Japanese corporations’
perspectives because of its passive nature (Modell 2001).
The review of the literature on EMA in Japan shows that researchers have paid
increased attention to EMA studies in recent years. Although from the evidence it cannot be
ascertained whether the Japanese organisations are genuinely interested in improving their
environmental performance, it is certain that businesses’ approach to the environment in
Japan has changed in recent years to the extent that companies are compelled to demonstrate
eco-efficiency consciousness in their business operations. However, despite the growing
interest in EMA and increasing number of EMA studies undertaken form various
perspectives10
, studies examining how the recent environmental changes affect the design of
MAPs are still limited.
3.6 Summary
In both the western and Japanese MAC literature, the impact of external factors on the
motivations for changes to MAS and MAPs has received less attention than internal factors or
other issues. This chapter illustrates the necessity to diversify MAC studies into this area.
Chenhall and Smith (2011) suggest that current developments in Japanese MAPs are worth
exploring, particularly non-financial features of MAC, as they may reveal their powerful
effects on an organisation in a given context. The study of contingent variables offers another
layer of context for the study of EMA. Vaivio (1999) argues external factors influence the
state of organisations and MAC.
Although EMA is becoming a popular research area, MAPs for EMA are still
underdeveloped. Financial functions of EMA such as cost analysis are favoured for reporting
and internal operations. It is also noted that Japanese companies, for example Ricoh, tend to
10
As Suzuki and Okano (2007, p.1120) points out most of the Japanese accounting literature has not been
subjected to rigorous peer review process and therefore limits the validity of their claims.
44
develop in-house management accounting systems which link to their corporate accounting
systems, meaning they must develop internally to fit changes in their business environment
(Wijewardena & De Zoysa 1999).
Japanese companies’ environmental consciousness is growing and they are leaders in
incorporating eco-efficiency into their MAPs. Cultural and language barriers prevent the
rapid transfer of JMA innovations to the west. Thus, this research attempts to contribute by
including how Japanese companies deal with current environmental changes affecting MAPs.
45
Chapter 4: Research Design and Methodology
4.1 Introduction
This chapter narrows the focus of discussion so far by deliberating on the research
design and methodology of this study. Chapter four considers the case of Panasonic as a way
of understanding the broader context and the Japanese national disposition in order to
appreciate the imperative for Japanese corporations to effectively manage resources and be
environmentally responsible. Specifically, sections 4.2 and 4.3 provide the research objective,
research questions and issues respectively. Section 4.4 describes the research review and
section 4.5 explicates the research design. Section 4.6 introduces the theoretical framework of
contingency theory and its basic ideas in section 4.6.1. Contingency theory in the context of
accounting is exhibited in section 4.6.2, followed by the research method of content analysis
is introduced in section 4.7. Data collection scope and approach is identified in section 4.8;
section 4.9 gives a contextual background of Panasonic’s environmental reporting; and,
section 4.10 summarises key aspects of this chapter.
4.2 Research objective
The objective of this research is to examine how a Japanese organization responded to
recent changes in the business environment due to the increasing eco-consciousness of its
customers and other stakeholder organisations. This is illustrated by the experience of
Panasonic.
There are two main reasons for choosing Panasonic. First, Panasonic is a globally
renowned Japanese manufacturer: it comprises 538 Keiretsu in 2013 (Panasonic 2013d) and
about 300 manufacturing sites throughout the world (Panasonic 2013c, p.2). Its R&D unit
46
specifically researches drivers of eco-efficiency consciousness, and pursues the development
of innovative eco-efficient materials to be used in its products, for example the innovation of
a process of lead-free soldering (Takeuchi & Takeda 2008).
The second reason for choosing Panasonic is that it has a unique corporate culture
derived from its founder’s management policy. This conservative style of customer-oriented
management is believed by Panasonic to maintain their employees’ morale and sustain their
business mission (Panasonic 2013e). The founder, a renowned management philosopher,
introduced this policy as a unique management tool, differentiating Panasonic’s corporate
culture from others.
The basic concept of Panasonic Corporate culture is to contribute to society through
its business activities. The founder expressed this concept as the company being “a public
entity of society” and emphasised honourable management. Accountability and fairness in
management is the main criterion of “a public entity of society” (Panasonic 2013e). This
original ideology is deeply rooted in Panasonic’s corporate culture and forms its CSR concept.
This feature thus differs from others, such as Toyota’s Guiding Principles11
(Toyota 2013a)
and Canon’s corporate philosophy Kyosei (共生)12
(Canon 2013a).
Since Panasonic aims to provide a wide range of products to enhance people’s daily
lives globally, this research suggests that Panasonic has a capacity to influence other
manufacturers with its innovations in eco-efficiency, consequently leading other
manufacturers to change their strategies and internal procedures.
11
Guiding Principles at Toyota were set in 1992, based on Toyota’s founder’s ‘Five Main Principles of Toyota’
(Toyota 2013b).
12
KYOSEI means symbiosis (Weblio 2013). Canon uses KYOSEI to convey its corporate philosophy and
Canon’s contribution to all people, regardless of culture, custom, language and race. It also includes CSR
concepts (Cannon 2013b & 2013c).
47
4.3 Research questions and issues
The following questions are examined:
1) What are the major changes in the Japanese business environment in response to
increased attention on eco-efficiency?
2) How does Panasonic use MAPs to respond to the increased attention on eco-
efficiency?
In addressing these questions, given that Panasonic operates globally, it is necessary
to discuss how prevailing Japanese culture and language impede the transfer of Panasonic’s
eco-efficiency strategies to the west. Recent developments of Japanese MAPs have not
substantially transferred to the west, and where they have, this has not been in a timely
manner. The language barrier creates a lag for management accounting researchers writing in
English. Although an increasing amount of the Japanese research is published in English,
Japanese researchers usually do not write their papers in English. Even if Japanese
researchers write their articles in English and publish in English language journals, it is hard
to deny the potential contextual gap due to the heterogeneous linguistic structure of the two
languages. Therefore, this research takes this issue into consideration and attempts to lower
the language barrier in data analysis.
In addition, Japan has a different peer review system for publication to the west
(Okano & Suzuki 2007). These points need to be overcome to accomplish advancement of
management accounting research. Scapens’ and Bromwich’s (2010) inquiry notes such gaps
between the Japanese and western culture. Hence, the significance of this research is
contextualised by the barriers that reside between Japanese culture and language, and the
West. Thus, fulfilment of the research objective will contribute to the topic of MAC.
48
4.4 Research review
The business environment in which Japanese companies operate has changed
drastically over the last few decades due to a number of factors such as: expanding market
and production sites globally, development of fast and convenient innovative trading systems;
and, changing customer behaviours. An objective of this research is to reveal how a Japanese
company responded to a changing business environment, and examine what MAPs a
company used to aid its survival in a competitive market.
The more recent economic state prevalent after the global financial crisis exhibits a
tightening of global competition. This has specifically hit the electronics industry severely.
The idea of a digital evolution has become the critical driver of Japan’s current business
environment. This digital evolution provides fast and convenient access to global markets and
international social networks also creating a social transformation. This social transformation
contributes to broaden access to digital resources for all. Predominantly use of internet
facilitates people investigating their questions and issues in a timely manner. The research
issues raised previously may be overcome partially due to expanding accessibility of
information.
This research employs bilingual data analysis of Panasonic material in order to close
the conceptual and contextual gap of the linguistic issues. Panasonic’s official reports
between 1997 and 2013, such as their environmental reports and financial reports, are
published in Japanese and English. Panasonic is a leading Japanese company that is aware of
its external image, and demonstrates keen attention to public relations. This research
examines Panasonic’s disclosures regarding their accountability to eco-efficiency, and
evaluates the reasonableness of the quality of information for the public.
Panasonic’s reports have generally been released within reasonable time frames and
their contents are well organised. There is a high volume of reporting generally. The quality
49
of data needs to be given more attention. Specifically, translation of materials from Japanese
into English (and vice versa, but generally the Japanese version is the original), means the
linguistic structure may incidentally cause ambiguity and contextually misappropriate a
concept in translation. Reading reports in both Japanese and English languages provides for
an in-depth examination of descriptions of MAPs.
A native Japanese speaker, who has been living in English speaking countries for
twenty years, undertakes this research. It has been supported by two supervisors; a native
English speaker who offers essential feedback about nuance and some incomprehensible
expressions in materials. Another supervisor, who lived in Japan for numerous years and who
is fluent in Japanese, advises on conceptual differences between the two languages and
cultures. As such a unique research circumstance, this research anticipates to lowering the
language barrier and gets closer the conceptual and contextual gap between English and
Japanese in management accounting research. This approach is applied to the analysis and
evaluation of Panasonic data. In conjunction it focuses on specifically MAPs that are used in
response to external environmental demands.
4.5 Research design
Having discussed the research issues and reviewed the research approach, this section
describes procedures of this research, which took place as follows;
1) Secondary data and related resources of Panasonic was gathered from both private
and government sources. Japanese materials were collected from official Japanese
websites, while English materials were obtained from the global website of the
company. Over the course of collecting data for the study, some observations of
online content were deleted or changed in time, for example the archiving of
50
financial information not related to the most recent years. This research has
assessed the materials in Japanese and English when they are both available,
however some data are only available in Japanese, such as some Japanese
academic management accounting literature.
2) Data was gathered and analysed under the following categories:
a. Natural Environment and Business Environment - The content analysis of
Panasonic’s environmental reports, sustainability reports and annual reports
are assessed to count the word ‘environment’. After counting, they were
analysed contextually and sorted refining the term by distinguishing between
its reference to the natural environmental setting and the business
environmental setting.
b. Environmental Strategy and Business Strategy - The Panasonic official
reports are analysed in terms of their features of environmental strategy and
business strategy. Through the exploration of empirical events of the
company, the impact of external factors is observed through consequential
changes in operations, for example the adoption of a new structure and
implementation of a new business strategy.
c. Environmental Accounting - The Panasonic reports and the official
publications of MOE and METI are studied in relation to the topic of
‘environmental accounting’. The frequency of the words ‘environmental
accounting’ appearing in the mentioned materials is also examined. The
51
MOE’s and METI’s official environmental management accounting
guidelines, pilot projects and case study reports are referenced largely.
d. Financial Data - Archives of Panasonic’s annual reports, data books and
shareholders’ communications are assessed. Environmentally related
economic and financial information was extracted in order to produce the
referential materials for this research.
e. Externality and Authority - Environmental regulations and changes to
environmental regulations are examined in order to identify any
consequential impacts on Panasonic’s business activities. Audit reports of
Panasonic’s annual reports and environmental reports are also examined.
f. Academic Literature and Related Publications - Various fields of Japanese
academic literature and publications are referenced in relation to explicate the
embedded information of this study. The fields of management, economics,
sociology, finance and accounting are referenced. One of the emphasised
fields of study is JMA, in which literature is reviewed in the scope of MAC.
g. Konosuke Matsushita - is the founder of Panasonic. His management
philosophy and bibliography are studied in conjunction with the history of
Panasonic. The inter-relationships among his basic management policy, the
Panasonic corporate culture and its influence on corporate social
responsibility are investigated through analysing the Panasonic reports, his
publications and his contributions to society.
52
h. Media, Business Magazines, Industrial Experts and Other - Various other
supplementary materials are resourced to identify the underlying contextual
factors such as conflicts of interest or political pressure on the Panasonic
operations. An additional investigation of the background of sources selected
is done in order to assure reliability of the information.
3) Analyses of the extracted information to identify factors influencing Panasonic’s
operations. In doing so the lens of contingency theory is utilised.
The research model used is adapted from the model “Framework for Organizational
change” introduced by McWatters et al. (2001). The original model does not include the
contingent external driver of eco-efficiency demands; however, McWatters’ model focuses on
external factors influencing managerial decisions and controlling behaviours in business
activities. Consequentially, this impact links to organisational value (McWatters et al. 2001).
As society changes, inter-relationships between these factors also are being transformed. This
is described in Figure 1 below. The adapted portion for this study is indicated as shaded.
This research adds an external factor, ‘eco-efficiency’(see Figure 1) to the model of
McWatters et al. (2001), where the critical variable of eco-efficiency is interconnected to the
other three factors of technology change, customer needs and global competition.
Organisations that fail to embrace the societal need for eco-efficiency to be incorporated in
their MAPs will find it difficult to survive in the long run. This study using the case of
Panasonic, examines the impacts on Panasonic of incorporating the environmental external
force of eco-efficiency consciousness into their internal systems.
53
Figure 1: The model ‘eco-efficiency consciousness reflecting organisational changes’
This new model is adapted from the model; McWatters et al. “Framework for Organizational
change” (2001)
Formulation of Strategies
The process of Management Accounting System Design
Eco-efficiency
Consciousness
External Environmental Factors (forces)
Customer
Needs Technology
Change
Eco-
efficiency Global
Competition
Planning
Decisions
Control
Decisions
Green Strategy for
Customer value
Customer Value
Organizational Value
Sustainable
Corporation
54
The area of external environmental factors’ influence on MAPs is under-theorised.
Common theoretical approaches to studying MAPs emphasise theorising external factors
influencing MAPs using for example; institutional, sociological, and economic theories, or
those that theorise specific factors that influence MAPs, for example contingency theory.
The Gupta et al. (1994) study employs both contingency theory and institutional
theory. Contingency theory explains the relationships between external demands and internal
activities, while institutional theory explains how social expectations impact organisational
forms and behaviours and so affect performance. This study demonstrates the explanatory
power of contingency theory for organisational changes, and explains how organisational
procedures “conform to societal expectations of rational behaviour” (Gupta et al. 1994,
p.264).
There are many approaches to theorising change of MAPs. Burns and Scapens (2000)
introduce new institutional theory to explicate the inter-organisational process of MAC.
Zimmerman (2001, p.425) claims that the best research for managerial accounting is to use
economics-based theory. However, Drury (1997, p.854) earlier argued that economic based
theories tend to ignore socio-political forces. Modell (2001) and Collier (2001) employ theory
emphasising sociological aspects that contribute to MAC. Bouma and van der Veen (2002,
p.279) seek “a theory for Environmental Management Accounting” in which they draw
hypotheses from the application of contingency theory and institutional theory. However,
Baxter and Chua (2006, pp.52-53) claim later that “institutional theory has overemphasized
the influence of environmental models and underemphasized strategic options available to
organizational actors”.
Numerous MAC studies focus on factors internal to the firm, for example controls, so
that the impacts of external factors receive less attention. Chenhall (2006) considers the
context of business and the role of contingency variables in measuring the effectiveness of
55
organisational performance, arguing “contingency approaches provide insights into how
organisations adapt to changing situations” (Chenhall 2006, p.93). Thus this research employs
contingency theory to investigate the context of MAC.
4.6 Theoretical approach
Contingency theory has a capacity to explain the relationships between external
demands and internal activities (Gupta et al. 1994). This research applies the contingency
approach to give insight into how a company adjusts its internal operations to meet changing
circumstances. A contingency approach allows this research to explain Panasonic’s responses
to external demands in the context of accounting. This section depicts how this research
applies a contingency approach in order to explicate Panasonic MAPs response for the
business’ environmental changes.
4.6.1 Conceptual underpinnings of contingency theory
According to Galbraith (1982, p.25), the conceptual underpinnings of contingency
theory derive from the idea of differentiation (Lawrence & Lorsch 1967) and the idea of
organisation design (Galbraith 1977). The first idea comes from Lawrence and Lorsch (1967),
whose research focus is on large organisations’ behaviour patterns in conjunction with the
demands of a business environment. The concepts of differentiation and integration are
applied in their study. They seek systematic patterns in the context of complex organisational
systems and their effectiveness in the given external environment.
Although external factors shape particular attributions of organisational activities,
structural attributions are critical internal factors that need to be investigated to determine
“the pattern of cognitive and normative orientations” (Lawrence & Lorsch 1967, p.5). As
Burns and Stalker (1961, as cited in Lawrence & Lorsch 1967, p.6) note, a changing business
56
environment of uncertainty is best managed with an ‘organic’ structure rather than a
‘mechanistic’ one; the modern society requires organisations to design modern structures in
order to operate effectively and efficiently.
Another aspect considered in the scope of contingency theory is ‘organisation design’
(Galbraith 1977). Galbraith (1974) takes a view that when processing information the design
of the organisation’s form is relevant, and explicates the relationship between task uncertainty
and organisational form. Given incremental uncertainty in commerce, organisations are
required to integrate mechanisms that efficiently process their information (Galbraith 1974).
In order to be effective, it requires redesign of organisations to cater for changing variables
such as strategic choices, organising mode choices, and integration of individuals’ choices
(Galbraith 1977, pp.26-27).
4.6.2 Contingency theory in the context of accounting
Galbraith (1977, p.28) expresses the assumptions that: “1. there is no one best way to
organise and 2. not all the ways to organise are equally effective. In accepting these
assumptions, the application of contingency theory allows a researcher to identify the factors
affecting the choices and efficacy of an organisation’s procedures (Bouma & van der Veen
2002, p.281). Contingency theory assumes contingent variables such as corporate size, culture,
leadership and the environment result in divergence in organisations’ performance (Chenhall
2006). Numerous empirical studies have employed contingency approaches to elucidate
organisational procedures and accounting systems’ techniques (Bouma & van der Veen 2002).
Drury (1997, p.854) states “the contingency theory approach to management
accounting seeks to define specific aspects of an accounting system’s design that are
appropriate for different sets of circumstances”. Haldma and Lääts (2002) apply contingency
theory to explain the effect of socio-political forces on changing accounting practices during
57
Estonia’s economic transition. Specifically they examined contingent factors affecting MAPs,
and in doing so identified new drivers evident in the transition which impacted on MAPs
(Haldma & Lääts 2002, p.379). Thus, contingency theory has explanatory power of the
relationship between the design of MAPs in organisations’ and various other factors (Drury
1997, p.854).
Under the contingency approach, “the external environmental factor is a powerful
contextual variable that is at the foundation of contingency-based research” (Chenhall 2006,
p.94). This model scrutinises one external factor; eco-efficiency, to determine the impact it
has on an organisations’ activities both prior and post the Kyoto Protocol. Since there is no
standardised accounting system to implement for environmental management, the premise of
a contingency approach holds (Otley 1980, p.413). The impact of the external environmental
factor eco-efficiency consciousness influences change in an organisation’s business strategy.
Contingency-based research is depicted by Haldma and Lääts as “the existing link
between nature, the use of the MAS and subsequently enhanced performance” (2002, p.384).
Haldma and Lääts are concerned about economic performance in terms of the concept of cost
allocation and objectives (Haldma & Lääts 2002, p.386). For instance, the concepts of unit
cost and notion of variable costing need to be adopted in order to provide appropriate
information for decision makers. They claim that designing effective MAPs depends on an
organisational capability to adapt to both external and internal changing circumstances.
Innovation and strategy determine internal contingencies as characteristics of an entity, and
performance measurement and evaluation depend upon the internal drivers and MAPs
(Haldma & Lääts 2002, p.384). Evidence suggests that changes in costs and MAPs are
associated with shifts in the business and accounting environment, i.e. with external
contingencies (Haldma & Lääts 2002, p.384).
58
The contingency-based theoretical framework, therefore, explains the impact of
internal and external factors on the processes of a MAP in order to influence and measure
performance. This study utilises the framework of Haldma and Lääts’ (2002) article to
examine how a Japanese manufacturer, Panasonic, responded to environmental change.
Furthermore, this study utilises the notion of a conscious evolution of organisational
culture as described by Birkin et al. (2005). It deliberates on the potential of accounting to
contribute to changes in both the social and natural environment. This deliberation is a form
of ‘conscious culture evolution’, which is “a deliberate, managed evolution to achieve
specific goals” that are “clearly and firmly embedded in consciousness” (Birkin et al. 2005,
p.186). That is, “the word ‘conscious’ has associations of an awareness and control with
regard to a whole process of cultural evolution rather than some part of that process” (Birkin
et al. 2005, p.186). Since culture evolves slowly and endlessly, it is necessary to have a
mechanism in human nature to adopt and overcome changes. MAPs are seen as such a
mechanism for an organisation.
The notion of ‘a conscious evolution’ is proposed by Ornstein and Ehrlich (Birkin et
al. 2005, p. 187). They see it as something “to overcome particular biological inheritance
whereby people are not accustomed to take much notice of things that happen slowly”, such
as climate change (Birkin et al. 2005, p.187). A solution being suggested by Ehrlich is that
“we overcome this evolutionary defect by consciously developing ‘slow reflexes’ and using
them consistently” (Ehrlich 2000, p.327). The notion of conscious cultural evolution
complements contingency theory to develop the framework for this research.
This research argues that by employing the concepts of ‘eco-efficiency impact’ and
‘conscious cultural evolution’ the relationship to organisations’ performances can be
explained. Management accounting is used objectively. An organisation’s strategy responds
to ‘eco-efficiency consciousness’ and eventually demands its MAPs fit this organisational
59
objective. That is, accounting has a passive nature and accountants do not make proactive
choices (Modell 2001). Thus the framework of contingency theory and the notion of
‘conscious cultural evolution’ offer an approach to answer the research questions concerning
how the demand for eco-efficiency creates an eco-efficiency consciousness in the
organisation which is then reflected in consequential internal changes.
4.7 Research method
This research undertakes content analysis which is defined as “any qualitative data
reduction and sense-making effort that takes a volume of qualitative material and attempts to
identify core consistencies and meanings” (Zhang & Wildemuth 2009, p.1). According to
Zhang and Wildemuth (2009), content analysis assists “researchers to understand social
reality” (2009, p.1). Content analysis supports researching in an interpretive paradigm. Zhang
and Wildemuth (2009) explicate the usefulness of this method for analysing material.
Primary and secondary sourced data of Panasonic is analysed under this method to
source information pertaining to MAPs related to environmental accounting. The research,
thus, emphasises a particular aspect of Panasonic whereby a nexus of management accounting
and environmental issues are identified (Neuman 2006, p.40). There is a large amount of
empirical data in qualitative and quantitative representations available publicly in both the
English and Japanese languages.
Panasonic is a Japanese multinational manufacturing organisation and recognised as a
leading sustainable entity globally (Sustainable Asset Management 2012). Several accounting
and management researchers are studying Panasonic’s financial performance and its
management approaches, such as Kosuga (2007 & 2009), Ookura (2008) and, Kurunsaari and
Bu (2011). Because of its size and reputation built over 95 years of operations, various
60
sources of secondary data are available. This study, in its selection and extraction of materials
and analysis, focuses on MAPs related to the environment.
In undertaking content analysis using both Japanese and English source material, this
research identifies conceptual and contextual gaps evident between western and Japanese
management accounting. Cognitive and linguistic gaps affecting accounting practice are
illustrated. For example, in relation to the term ‘management accounting’, in English this can
be interpreted as accounting for management and control. However, in Japanese management
accounting it can be translated as either ‘管理会計 (Kanri-Kaikei)’ or ‘経営会計 (Keiei-
Kaikei). The word ‘会計 (Kaikei)’ stands for accounting. The letters ‘管理 (Kanri)’ represent
‘administration’ which signifies a broader meaning of management procedures than the west
(Yanagita 2006). The general Japanese term of management is ‘経営 (Keiei)’ which indicates
a similar context to the western notion (Weblio 2013). Thus, significantly the role of
management accounting in the Japanese context places an emphasis on both managerial and
controlling (financial) aspects, as well as a more general concept of administration.
Monden et al. (2007) published the book ‘Japanese Management Accounting Today’.
Topics in the list of contents portray broad topics in managerial accounting such as cost
management, process management, management control systems and budgeting. All authors
belong to the Faculty of Commerce which translates in Japanese as ‘商学部 (Shougaku-bu)’
where managerial accounting is situated as a sub-major of it. This indicated structure may
illustrate an example of conceptual differences in the practice of management accounting.
Therefore, the examination of Panasonic may elucidate an understanding of this gap.
Specifically, EA was treated as an independent section in the Panasonic reports from 1999
until 2007. However, since 2008 EA is treated as a subset of environmental management
(Panasonic 2008b). This change signifies that EA is now integrated and utilised as a
61
managerial tool, emphasising the administrative, eco-control and technical functions of its
MAPs.
4.8 Data collection
Data is identified as being relevant through reference to the research questions and the
model (see Figure 1). Panasonic’s official information is normally available in both Japanese
and English. Since this research objective is to seek logical explanations through:
systematically appearing words; motives of actions; experienced impacts of external events;
consequential operational changes; and, the holistic state of Panasonic, a variety of
Panasonic’s information is analysed.
Publicly available primary data of Panasonic was collected through various sources.
Reports of environmental data have been issued since 1997. In 2001, an Environmental
Sustainability Report was released. The contents section clearly demonstrates how Panasonic
organised this report. It exhibits how regulations and regulators such as the Global Reporting
Initiative (GRI), MOE and METI, had an impact on the contents of the report (Panasonic
2001c, p.4). In the following four years, Panasonic issued a large volume of environmental
reports. Increasing pressure for eco-efficiency in production was heightened by the enactment
of the Kyoto Protocol. In 2005 Panasonic published its environmental data book and
sustainability report separately.
The following table illustrates the summary of analysis completed on the Panasonic
environmental and annual reports. The key term ‘environmental accounting’ is counted and
evaluated throughout the environmental reports. The change in its volume is also indicated,
this change assessed to be the result of the impact of the external factor of eco-efficiency
demand on Panasonic. The selected annual reports are analysed for mention of the
environment and environmental strategy specifically. The cost of environmental related R&D
62
is investigated, in both its proportion and the nature of allocated items. The word
‘environment’ as it appears in the annual reports is analysed in terms of its context,
categorised into two contextual meanings of ‘business environment (BE)’ and ‘natural
environment (NE)’. Numbers of NE exceed BE throughout all available annual reports. It
indicates the linkage between NE, environmental strategy and economic outcomes. This style
of reporting is appealing to stakeholders because it indicates a response to their demand for
eco-efficiency consciousness.
Furthermore, there is a small discrepancy in volume between Japanese and English
versions of documents. For example, in the sustainability report of 2010, the Japanese version
has seven more pages than the English version. This is attributed to explanations of different
conditions of supplier and buyer relationships. In the Japanese version, the section of supply
chain management exhibits the stricter Japanese reporting requirements for supplier
collaboration than that of the English sustainability report (Panasonic 2010d, pp.26-28).
Although the details are expressed as supplemental information, the three pages supplied give
the impression of detailed demands for suppliers to comply with certain factors in order to
keep their business relationships. While the English sustainability report illustrates the
selection criteria of a supplier, it takes only two thirds of a page to detail the itemised request
of a clean procurement declaration (Panasonic 2010d, p.27).
It signifies that the issuer is conscious about the conceptual differences towards eco-
efficiency in the supply chain between domestic and overseas suppliers. This alteration is
embraced by the assumption of contingency theory. It explains that organisational dealings in
different geographic circumstances fit into social expectations of eco-efficient procurement.
The depth of eco-efficiency consciousness depends on contingent variables such as national
disposition and geographical circumstances.
63
These features of the data are discussed as exemplars of the analysis undertaken. The
following two tables exhibit the summary of the content analysis undertaken. Attributes of
Panasonic’s management and EA are captured.
Table 2: Archive of the changes in the Panasonic Reporting
Table 2a: Content Analysis of Panasonic Reports (English Version)
Keywords: Context of 'Environment’: BE-Business Environment, and NE-Natural Environment,
EA-Environmental Accounting, AR-Annual Report, ER-Environmental Report,
SR-Sustainability Report
Source: Panasonic IR Library (Panasonic 2013s)
Words
EA/page in
ER&SR
Vol. of
AR Context
BE/p.
Context
NE/p.
Grand
Total
vol.
1997 0 N/A
1998 0 N/A
1999 9 N/A
2000 27 N/A
2001 15 62 8 20 130
2002 26 68 12 40 146
2003 19 80 11 58 176
2004 7 45 8 44 121
2005 Environmental Data Book (64) The Panasonic Report for Sustainability (56) 11 + 0 94 9 38 214
2006 Environmental Data Book (70) The Panasonic Report for Sustainability (64) 13 + 1 98 7 51 232
2007 Environmental Data Book (69) The Panasonic Report for Sustainability (44) 7 + 1 122 11 51 235
2008 Environmental Data Book (75) Sustainability Report (100) 9 + 0 114 6 100 289
2009 Eco-Idea Report (69) Sustainability Report (136) 7 + 0 120 19 108 325
2010 Eco-Idea Report ( 44) Sustainability Report (70) 4 + 1 72 10 67 186
2011 Eco-Idea Report (50) Sustainability Report (52) 4 + 0 57 6 49 159
2012 Eco-Idea Report (48) Sustainability Report (84) 4 + 0 61 14 49 195
2013 3 36 8 9 256
Environmental and sustainability Reporting name changes
(volume of Engslih version)
Environmental Report (45)
Environmental Report (45)
Environmental Report (95)
Environmental Report (56)
Sustainability Report (96)
The Panasonic Report for Sustainability (76)
Sustainability Report (220)
Environmental Sustainability Report (68)
Environmental Sustainability Report (78)
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Table 2b: Content Analysis of Panasonic Reports (Japanese Version)
Keywords: EA-Environmental Accounting (環境会計) , Environment (環境)
Source: 「IR資料室」パナソニック(パナソニック 2013s)
The Sustainability Report Responsibility Guidelines ‘G3.1’ and the MOE’s
Environmental Reporting ‘Guidelines 2012’ are enforced due to increasing pressure from the
GRI (Baba 2013). Compliance with these regulations is imposed on Panasonic (Panasonic
2013c). Subsequently, Panasonic’s 2013 Sustainability Report was over two hundred pages
and has included in its contents Panasonic’s Environmental Report including commentary of
Panasonic’s broader social liabilities and ethical procurement. This is in keeping with the
standardisation of the structure of sustainability reporting13
. Panasonic claims to be a ‘global
sustainable entity’ by because Level B of the GRI and International Standards Organisation
(ISO) 26000 Core Subjects have been met (Panasonic 2013c, p.192). These credentials allow
the external perception of Panasonic as a leading sustainable entity with a depth of eco-
efficiency consciousness.
13 ISO 26000 Core Subjects and the GRI Application Levels System (Panasonic 2013c)
Words
EA/page
in ER&SR
Vol. of
AR
Context
BE/p.
Context
NE/p.
Grand
Total
vol.
1997 0 N/A
1998 0 N/A
1999 8 N/A
2000 24 N/A
2001 16 62 7 34 130
2002 24 68 12 43 146
2003 19 80 9 56 172
2004 8 45 11 43 121
2005 松下グループ 環境データブック(68) 松下グループ 社会 環境報告 (56) 13 + 0 94 10 39 218
2006 松下グループ 環境データブック(70) 松下グループ 社会 環境報告 (64) 13 + 1 98 11 49 232
2007 松下グループ 環境データブック(68) 松下グループ 社会 環境報告 (44) 7 + 1 122 16 46 234
2008 パナソニック 環境データブック(75) 社会・環境報告- 詳細版- (105) 9 + 0 114 17 95 294
2009
パナソニックグループ
エコアイディアレポート (69) 社会環境報告- e報告書 詳細版(140) 7 + 0 120 26 103 329
2010
パナソニックグループ
エコアイディアレポート (44) サスティナビリティリポート (76) 4 + 1 72 18 100 192
2011
パナソニックグループ
エコアイディアレポート (50) サスティナビリティリポート (52) 4 + 0 57 10 82 159
2012
パナソニックグループ
エコアイディアレポート (48) サスティナビリティリポート (84) 4 + 0 63 14 78 195
2013 3 36 8 9 238
環境報告書(56)
環境報告書(68)
環境報告書(78)
環境経営報告書 (92)
松下電器グループ・環境経営報告書 (76)
サスティナビリティリポート (202)
Environmental and sustainability Reporting name changes
(volume of Japanese version)
環境報告書(53)
環境報告書 (49)
環境報告書 (95)
65
The influence of the GRI, along with the guidelines of MOE and METI, are
recognised by Panasonic itself in its Environmental Sustainability Report of 2001 (p.4). In
addition, simultaneously while meeting these regulatory requirements Panasonic engaged in a
partnership with an international non-profit environmental organisation, The Natural Step
(TNS), who provide a sustainability analysis of a firm’s environmental reports. Panasonic
claims that TNS Step recognises that Panasonic (MEIC as at 2001) has a capacity to influence
and enhance a sustainable society, and that this mission is derived from Panasonic’s founder’s
devotion to social and ecological responsibility (Panasonic 2001c, p.64).
The assessment criteria of TNS are consistent with Panasonic’s change to sustainable
practices, such as their MAPS for scarce material management. TNS is quoted in Panasonic’s
Environmental Report 2004 as saying “Matsushita’s top management has made very clear
statements about sustainability as a major driver for Matsushita’s future progress” (Panasonic
2004b, p.73).
TNS continues to conduct an analysis of Panasonic’s sustainability in operations
Furthermore an independent review of Panasonic’s environmental reporting has been
conducted by KPMG AZSA Sustainability Co. Ltd (KPMG-AZSA SC) since 2005, whereby
they certify the reports. It is proffered that this is an impact of the Kyoto Protocol enactment
on Panasonic management. The first independent review report is provided by KPMG-AZSA
SC in 2005, but it does not state any external review references and criteria; such as official
reporting guidelines, regulations and measurements. This review report is only found in the
Japanese version of the report. This creates an issue of accountability where the purpose of
such sustainability auditing is ambiguous. However such an external audit fulfils Panasonic’s
need to be seen as a leading sustainable entity.
To date in Panasonic’s environmental reports, TNS continues to provide a
sustainability analysis of Panasonic’s performance under their partnership contract. Also,
66
KPMG-AZSA SC continues to provide a sustainability auditing service which is conducted
with reference to the International Standard on Assurance Engagements 3000 of International
Federation of Accountants, the MOE Guidelines for environmental reporting and others
(Panasonic 2013c, p.200). Having analysed the KPMG-AZSA SC’s assurance reports issued
from 2006 to 2013, it is concluded that Panasonic’s management has been responsive to
changing environmental regulations.
The question of the independence of sustainability auditing arises with respect to
regulatory changes and the rotation rule for auditors. The independent auditor’s report for
Panasonic is placed in their annual securities reports; it is not placed in the Panasonic Annual
Report. Having analysed Panasonic’s annual securities reports issued from 2005 to 2013 with
respect to the audit function, one of the auditors was engaged in the auditing of Panasonic
auditing for 11 years until 2006. This person has got back in the audit board with an
impression of the first year auditor in 2009 and worked as a main auditor till 2011. This is
controversial with respect to the rotation rule for auditors (Financial Service Agency 2006).
The period of continuous audit engagement has changed from a 7 year engagement period
with a 2 year interval rule, to a 5 year engagement period and a 5 year interval rule in 2007
(The Japan Institution of CPA 2008). One of the largest Japanese audit firms is affiliated with
the big four audit firms that provide assurance for Panasonic’s reports. Such a situation may
give rise to a conflict of interest and agency problems between the two firms (The Japan
Institution of CPA 2013). Due to the size and nature of Panasonic business, there are only a
few audit firms capable of providing audit services for Panasonic.
Over 85% of listed entities are audited by the big four in the EU; Deloitte, Ernst and
Young, KPMG and PWC (Fuchida 2012, p.150). Fuchida argues that it is not sufficient to
only limit the audit service period of chief auditors, but that it is also necessary to change
audit provider itself (Fuchida 2012 p.151). Since Panasonic falls into the criteria of a Public
67
Interest Entity, Panasonic’s financial information should be audited by applying the relevant
International Audit Directive/Regulations. Specifically, an audit service provider must
conduct its procedure in a rigorous manner in order to be accountable for Panasonic’s data
and in order to give assurance to stakeholders.
4.9 Contextual background of Panasonic’s environmental reporting
Panasonic, along with Sony14
, produced their first environmental reports for the year
ended 1997. This Panasonic’s report was then issued in February 1998. It was three months
after the adoption of Kyoto Protocol in December 1997. The table 3 demonstrates, this
Panasonic report is one of the earliest environmental reports issued by a Japanese company,
because other leading Japanese companies such as Toyota, Canon, Mitsubishi, Hitachi and
Honda, had not yet commenced issuing environmental reports in 1997, but and Panasonic did.
Table 3: The leading Japanese green brands and environmental Report 2013
ER = Environmental Report, SR = Sustainability Report, AR = Annual Report
Sources: ‘Best-Global-Green-Brands-2013’ (Interbrand 2013)
‘RobecoSAM-Sustainability Rating’ (RobecoSAM 2013)
‘Survey of Environmental Brand’ (Nikkei Environmental Management Survey 2013)
14
According to Sony's environmental report in 1997, Sony published the first environmental report in 1994
(Sony 1997, p.1). Although the Sony Environmental Report 1994 was requested to view, it was not available.
Brand 1994 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
Toyota
Honda
Panasonic SR
Sony ER* ER ER ER S&ER CSR R'ing AR+CSR
Nissan
Toshiba
Canon
Hitachi
Sharp
Denso
NEC AR
SR
ER SR
Environmental AR
CSR -R
CSR -R
SR
E & SR
ER CSR-R
ER E & SR
ER
E & SR
SR
CSR AR
E & SR
ER CSR-R SR
ER
Environmental AR Environmental AR AND CSR-R
E & SR e-data book AND SR eco-idea R AND SR
ER E & SR
68
The issuing of this first environmental report by Panasonic is consistent with the
notion of the company having a public responsibility to society, a principle of its founders’
management policy and its obligation to disclose information about its environmental
sustainability. The table 4 below exhibits Panasonic’s environmental activities shown in its
environmental report 1997 (p.5). It demonstrates the depth of Panasonic’s ecological
consciousness and its articulated responses to changes in the business environment.
The following Table 4 exhibits the influence of external factors and consequential
responses of Panasonic’s internal management demonstrating their eco-efficiency
consciousness. The depth of eco-efficiency consciousness depends on organisational culture.
Panasonic’s organisational culture derives from the founder, so the extension research
material includes the Panasonic corporate history and the founder’s publications.
Table 4: History of environmental activities prior to the Kyoto Protocol
Panasonic Environmental Activities Business Environmental factors 1970 - Pollution Survey Committee
Established
- Water pollution control law enacted (Japan)
- Waste Disposal and Public Cleansing Law enacted
1975 - Environmental Management regulations
instituted
- Montreal Protocol on Substances that Deplete the
Ozone Layer adopted (in 1987)
1988 - CFC*-reduction Committee established - Ozone Layer Protection enacted (Japan)
1989 - Environmental Protection Promotion
Office established
1991 - Matsushita Environmental Charter
(Environmental Statement and Code of
Conduct) instituted
- Keidanren Global Environmental Charter enacted
by Japan Federation of Economic Organisation -
Law for promotion of Effective Utilisation of
Resources enacted (Japan)
1992 - Environmental Policy Committee
established
- The Earth summit held in Rio de Janeiro, Agenda
21 and Rio Declaration on Environment and
Development adopted
- UNFCCC** adopted
1993 - Matsushita Environmental Voluntary
Plan 2000 adopted
- Matsushita group ‘s Global
environmental internal audits launched
- The Basic Environmental Law enacted (Japan)
1997 - Corporate Environmental Affairs
Division established
- Semi-annual Environmental Conference
is inaugurated
- Keidanren announced ‘Keidanren Voluntary
Action Plan on the Environment’ (Japan)
*CFC stands for chlorofluorocarbon, **UNFCCC stands for United Nations Framework Convention
on Climate Change Source: Panasonic environmental Report (Panasonic 1997)
69
Panasonic’s culture is based on its founder’s management policy. Panasonic’s founder
was Konosuke Matsushita. He launched his business in 1918 and continued to contribute to
the company’s management as president until 1961. Konosuke Matsushita continued in an
advisory roll until his death in 1989. His lifetime of dedication was recognised nationally and
he received the most honourable civil award of the Grand Cordon of the Order of the Rising
Sun with Paulownia Flowers (勲一等旭日桐花大綬章) from Emperor Hirohito in 1987
(Panasonic 2013g). Consequently, archives pertaining to Konosuke Matsushita form part of
the data for this study. His biography incorporates a crucial part of Panasonic’s corporate
history and so it is considered to be relevant. These documents provide additional layers of
social context. Numerous data are collected through internet archival research and sources are
examined in both Japanese and English (when both are available). Information of the founder
is collected from the Konosuke Matsushita museum in Osaka Japan.
4.10 Summary
In summary, this research examines how the Japanese company Panasonic modifies
its activities to promote eco-efficiency. Specifically, the research examines the consequences
of a developing eco-efficiency consciousness on Panasonic’s changing MAPs, to achieve this
externally driven strategic goal. Japan’s signing of the Kyoto Protocol is used as a benchmark
of eco-efficiency consciousness to assess Panasonic’s performances. A contingency approach
is used as the theoretical lens.
70
Chapter 5: Eco-efficiency: the Experience of Panasonic
5.1 Introduction
The business environment of firms can change rapidly due to external influences
(McWatters et al. 2001). Firms change their business strategies in response to these external
influences. One such example is consumer demand for eco-efficient products, which drives
manufacturers to embed eco-efficiency into the lifecycle of their products in order to obtain a
competitive advantage. Consequent production costs and savings are captured by a firm’s
MAS (Hunkeler et al. 2008). In this way it can be said that changes in an organisation’s
vision, strategy, and production are passively reflected through MAPs (Modell 2001).
This example of Panasonic examines how external demands for eco-efficient products
are reflected in the organisation’s management accounting processes. Panasonic is a leading
Japanese producer of eco-efficient products. Panasonic brands this strategy as “eco-ideas for
life”. Their business activities are examined within the context of its unique corporate culture.
Panasonic claims to embed a deep eco-efficiency consciousness in its products and services
globally. It can therefore be expected this socially responsible approach is reflected in its
management accounting processes.
This chapter is organised as follows. Section 5.2 will provide an overview of the
Panasonic Corporation. In this section the details of Panasonic’s structural reforms and its
brands history are described in section 5.2.1, followed by the context of Kaisha (Japanese
company) is explained in 5.2.2. The founder’s intention and spirit are explicated in section
5.2.3. Section 5.2.4 explains Panasonic’s strategic use of management accounting and
reporting. Section 5.2.5, describes some of the responses of Panasonic to changing external
factors impacting on the organisation. In section 5.3, Panasonic’s in-house MAPs are
71
illustrated. This section will be divided to portray the features of the MAPs which include the
raw material management in section 5.3.1; the further extension of the eco-efficiency concept
that influences green production and linkage to CSR is section 5.3.2; the resource circulation
practices with LCC in section 5.3.3 and section 5.3.4 illustrates the implication of the MFCA
concept for supply chain management. The final section 5.4 provides a summary of the
chapter.
5.2 An overview of Panasonic Corporation15
Panasonic is a globally recognised Japanese company that manufactures home and
business electrical appliances, with net sales in 2012 of 7,300 billion yen16
(US$ 91 billion)
(Panasonic 2013a & 2013f). It was established in 1918 and incorporated in 1935 in Osaka
Japan, with the name ‘Matsushita Electric Industrial Co.’ (MEIC). The head office is located
in Kadoma City, which is one of the eastern suburbs of the Osaka Prefecture. MEIC changed
its company name to ‘Panasonic Corporation’ (Panasonic) in 2008.
The establishment of MEIC began with three people; the founder Konosuke
Matsushita, his wife Mumeno and her brother Toshio Iue. The ground floor of their residence
was converted into a workshop where subcontracted fan insulator plates were produced.
Konosuke Matsushita designed an attachment plug and a two-way socket, which was the first
original product of MEIC. Subsequently, they successfully obtained funds from a major bank
in Japan (Panasonic 2013l). Matsushita’s brother-in-law Iue became an executive manager of
MEIC. However, after Japan lost WWII, under the economic reparation enforcements
implemented by the US General Headquarters, Iue had to leave MEIC. Consequently, Iue
launched Sanyo in 1947 (Sanyo 2013).
15
Appendix 1 – Brief History of Panasonic is illustrated. 16
Appendix 2 – IR Summary of Panasonic FY 2013 is exhibited.
72
From these beginnings, Panasonic has grown into a multinational entity; however, its
origin in a typical Japanese family business is still evident. An example of this is at the end of
2008, amid the external context of global economic turmoil, Panasonic announced a merger
with Sanyo Electric Corporation (hereafter Sanyo), Panasonic’s co-founder’s company
(Panasonic 2009d, p.3).
Panasonic’s operations expanded over time to in 2013, 634 group entities globally in
80 different countries (Panasonic 2013i). The corporate governance structure comprises a
Panasonic Board made up of the offices of president, chairman, vice chairman, four senior
managing directors, six managing directors, and four directors. The organisation also has two
senior corporate auditors and three corporate auditors, a senior managing executive officer
and eight managing executive officers and twelve executive officers. The 43 executives
provide the governance structure for Panasonic’s operations. Although Panasonic’s business
has expanded overseas and provides a wide range of products and services globally, only two
female and three non-Japanese officers are members of the Panasonic Board (Panasonic
2013j). This lack of representational diversity can be conjectured to reflect Panasonic’s
characteristic of a conservative Japanese corporate culture.
Figure 2: Panasonic’s new corporate structure - ‘Business Domain System’ in 2003
Source: Panasonic Annual Report 2003 (Panasonic 2003a, p.10)
73
5.2.1 Panasonic - structural reform and its history of brands
There are examples in Panasonic’s past of the organisation’s strategy to undertake
structural reforms in response to changes in its economic context and other contingencies
such as environmental factors. Underpinning Panasonic’s organisational culture throughout
these reforms is the management philosophy of its founder, Konosuke Matsushita, who from
the company’s inception expanded its operations based on his vision of ‘humanism and
harmonisation’ (Matsushita 1962).
In the 1990s the impacts of advanced digital technology were significant and rapid.
The then MEIC responded strategically to this contingent factor. They restructured their
management composition in 2000 to operate more effectively in the changing competitive
global market, while at the same time still maintaining the founder’s management philosophy
(Ueda et al. 2010). This reform facilitated the transformation of MEIC from an out-dated
management structure to an organization with modern multinational management (Onishi et
al. 2008). This was done for strategic long term gain. Although this corporate restructure
resulted in an unprecedented financial loss in 2001, the regenerated MEIC successfully
increased its market share globally after the completion of reforms in 2003.
Table 5 exhibits these structural changes of Panasonic commencing in 2000 and
concluding in 2013. Panasonic changed its structure from a divisional system present in the
year 2000, to a business domain system17
commencing 2003, and with a change of CEO back
to a divisional system in 2013.
The execution of large structural changes to domains was initiated by a powerful CEO
who remained Panasonic’s Chairman of the Board until 2012. Structural change is initiated in
17
A business process domain is “a logical grouping of business systems dedicated to a common purpose” and its
roles takes “a set of function views, aligned with the business process structure of the enterprise” (The Open
Group Architecture Framework 2013)
74
response to a shift in contingency variables in the environment in which companies operate
(Donaldson 1995, p.36).
Table 5: Panasonic Structural Changes
Date Structure Segment (business units)
Prior to
2000 9 Divisions
Visual Equipment, Audio Equipment, Home Appliances, Digital and
Communication devices, Digital Components, Battery and Kitchen Appliances
and Other
Structural Reform Period
January
2003 4 Business
Domains
(Common
R&D
Platforms)
Digital Networks, Home Appliances/Environmental Systems, Components &
Devices/ Manufacturing Systems, Services and Solutions and Other
April
2004 AVC Networks, Home Appliances, Components & Devices, JVC and Other
August
2007
AVC Networks, Home Appliances, Components & Devices, *MEW Panahome
and Other (MEW - Matsushita Electric Works Co., Ltd.)
2009 AVC Networks, Home Appliances, Components & Devices, **PEW Panahome
and Other (PEW - Panasonic Electric Works Co., Ltd.)
2010 5 Business
Domain Digital AVC Networks, Home Appliances, PEW Panahome, Components &
Devices, SANYO and Other
January
2012
7 Business
Domains AVC Networks, Appliances, Systems & Communications, Eco Solutions,
Automotive systems, Industrial Devices, Energy and Other
April
2013
4 Divisional
Companies Appliances Company, Eco Solutions Company, AVC Networks Company,
Automotive & Industrial Systems Company and other
*MEW (Matsushita Electronic Works), **PEW (Panasonic Electronic Works)
Source: Prior to 2000 reference to ‘Kakushin Matsushita-denki’ (Asahi 1998) and
Between 2000 to 2013 reference to Panasonic Annual Reports (Panasonic 2013s)
A new president was appointed in 2013. He again reorganised Panasonics’ structure
from seven business domains in 2012 to four divisional companies from 1 April 2013.
However, the segments of the business were retained: Appliances; Eco-solutions; AVC
Networks; and, Automotive & Industrial Systems. These four company divisions comprise 49
business units. Panasonic’s operational structure was redesigned around this framework
(Panasonic 2013a, p.8). The ultimate objective of both restructures was to increase economic
efficiency and eliminate loss and the waste of resources (Koitabashi 2013).
Another strategy Panasonic embraced in response to the external demand for
consumer products that are eco-efficient, was to raise their brand visibility. As illustrated in
Figure 3 below, since the 1960’s MEIC’s brands were Panasonic, National and Technics.
75
None of these brands were satisfactorily recognised in the global marketplace. Consequently
MEIC unified their brands with the company name ‘Panasonic’ in October 2008, successfully
releasing new products globally under that brand (Takeuchi & Takeda 2008).
Figure 3: Brand History of Panasonic18
Source: Panasonic official global site ‘Brand History’ (Panasonic 2013k)
18
Source: Figure 3 is a concise brand history of Panasonic. Full version of the Panasonic Brand History is
available at http://panasonic.net/brand/history/ (Panasonic 2013k).
76
5.2.2 Kaisha
Shrinking R&D investment resulted in a weakened financial position for Sanyo in
2005, when a net loss of 205.7 billion yen (US$ 2.2 billion) was recorded (Sanyo 2009).
Sanyo’s struggle continued and its accumulated losses did not improve. Declining cash flows,
loss of share value and the impact of the global financial crisis in 2008 meant that Sanyo’s
operations were in a difficult state. Drawing on the historical connection, the unification of
Panasonic and Sanyo was expedient and created a beneficial business synergy (Panasonic
2012a). The historical relationship between Panasonic and Sanyo and their bank, who is a
powerful stakeholder, demonstrates the Japanese concept of Kaisha. One significant attribute
of Kaisha is “the substantial level of banking dependence and banks’ involvement in a firm’s
affairs” (Abegglen & Stalk 1985, p.274).
Abegglen and Stalk (1985, p.270) depict Kaisha as “products of Japan’s economy, and
their effectiveness is largely controlled by the effectiveness of economy as a whole”. For
example, although Panasonic paid a high premium for Sanyo’s equity, it did not generate
economic returns from the transaction19
. This transaction was rationalised through the historic
relationship between the two companies. In fact, Panasonic later sold Sanyo’s core business
to a Chinese company (Murai & Hamada 2011). The Kaisha “are economic organisations as
well as social organisations, and nothing in Japan’s dash for affluence has allowed its
economy to repeal the basic laws of economics or change the basis and nature of economic
competition” (Abegglen & Stalk 1985, p.272). In this Kaisha relationship, thus, financial
information was not prioritised when making management decisions.
19
See Appendix 3- it shows each segment profits and sales of the Panasonic group in 2010. The financial results
illustrates that the merge with Sanyo is an irrational decision made by the powerful person in Panasonic.
77
5.2.3 The Panasonic culture - the founder’s intention and spirit
Panasonic’s founder, Konosuke Matsushita ( 松下幸之助 ) is internationally
recognised for his contributions to business. Time Magazine labelled him as the ‘genius
entrepreneur’ in 1962 (Anon. 1962). Life Magazine introduced Konosuke Matsushita as a
“top industrialist, the biggest money-maker, philosopher, magazine publisher and best-selling
author” (Mills 1964, p.107). The world was informed of the death of Konosuke Matsushita
under the heading “Exemplar of Japan’s post-war industrial success” (Anon. 1989, p.18). His
feats saw him become a popular entrepreneur in the history of Japanese industrial
development.
The founder of Panasonic: Konosuke Matsushita - the Basic Management Objective20
[R]ecognizing our responsibilities as industrialists, we will devote ourselves to the
progress and development of society and the well-being of people through our
business activities, thereby enhancing the quality of life throughout the world.
Source: ’Basic Management Objective’ (Panasonic 2013e)
His management principal is that a company is also a public entity of society and its
mission is to contribute to society (Panasonic 2009d, p.2). This basic management philosophy
20
Panasonic Corporation's Basic Management Objective, formulated in 1929 by the company's founder,
Konosuke Matsushita.
78
is the foundation of Panasonic’s approach of unifying its employees. Its culture is built on the
founder’s management policy which is reflected in the corporate vision of co-existing
harmoniously with each community and its environment (Panasonic 2009d, p.3). His
contributions to the local community include the establishment of Matsushita Memorial
Hospital in 1940, the reconstruction of the gate of the Temple in Asakusa Tokyo in 1960, and
a six billion yen donation (US$ 47 million) for the Osaka International Flower and Green
exhibition in 1988 (Panasonic 2013m).
One of Konosuke Matsushita’s significant contributions was the establishment of the
Peace and Happiness through Prosperity Institution (PHP) in 1946. The objectives of the PHP
Institution were to study human nature and to help Japanese society recover from the post
WWII depression (Kotter 1997, p.198). From 1970, an English language magazine was
commenced by PHP (Panasonic 2013n). For over 65 years, the PHP Institution has been
publishing the PHP Journal21
to provide reflections on the founder’s philosophy in order to
guide society. For example; the liability of organisations to society for their emerging
environmental issues were raised in his publication ‘Corporate Social Responsibility’ in 1974.
Subsequently, his CSR vision was expressed in the book ‘My Management Philosophy’ as:
[T]here is much discussion today regarding ‘social responsibility’, but while
the meaning of that concept can be wide-ranging depending on social
conditions at a particular time, the fundamental social responsibility of a
corporation, in any era should be to improve society through its business
activities. It is extremely important to manage all business activities based
on this sense of mission (Matsushita 1978 as cited in Panasonic 2012d, p.6)”.
After the establishment of the PHP Institution, Konosuke Matsushita’s went on to
establish another institution, The Matsushita Political Economic Institution (松下政経塾) in
1979 with a view to educate the future leadership of society. Former Japanese Prime Minister
Noda was a graduate student of this institution (Panasonic 2012f). This institution launched
21
The PHP journal is similar to the Reader’s Digest. It has been a popular journal for all generations for many
years.
79
the Kyoto Symposium in 1983 to discuss various social issues; from the world economy and
politics to education systems (Panasonic 2012f). Included in this symposium was
conservation of the natural environment. His view against pollution was strict, stating “the
destruction of nature through industrial development damages human happiness. It is against
the principle of the corporation22
” (Panasonic 2000, p.53). His firm determination towards
natural environmental issues is reflected in Panasonic’s goal of eco-efficiency consciousness.
It has appeared as ‘eco-ideas for life’ in Panasonic promotions and in their awareness of
limited resource management (Panasonic 2000). An example of eco-efficiency consciousness
is demonstrated by the development of a process for lead free soldering that eliminates
pollutant substances from production. Konosuke Matsushita’s strong beliefs endure in
Panasonic’s striving for eco-efficient production, and this serves as a point of differentiation
from its competitors.
A leading Japanese EMA researcher, Kokubu, presented the implications for Japan’s
CSR, treating the approach of Konosuke Matsushita as a raw model in the traditional
Japanese style of management, and perceived Konosuke’s CSR philosophy as legendary from
a Japanese CSR standpoint (Kokubu 2011b, pp.7-9). The interrelationship of the Konosuke’s
CSR philosophy, the Panasonic management policy and its employees’ eco-efficiency
consciousness was also depicted (Kokubu 2011b, p.8). Furthermore, Benn et al. (2006, p.160)
describe a high level employee engagement, stating “the workplace culture at Panasonic has
supported the ready development of eco-efficiency practices”. Panasonic’s employees’ eco-
efficiency consciousness derives its founder’s contributions to society, and his influence is
maintained in the firm through his publications.
Panasonic’s employees have embraced the management philosophy of eco-efficiency,
which has become a main management tool used by the company to promote sustainability
22
Original in Japanese “産業の発展が自然を破壊し、人間の幸せを損なうことは本末転倒である”
80
(Ookura 2008). This is in the form of reducing energy, materials and water usage by recycling
substances without making adverse environmental effects through “eliminating hazardous
emissions or by-products” (Weblio 2013). Research and development is a critical element for
developing innovative products to minimise their impact on the natural environment (Onishi
et al. 2008). Development of material engineering and resource management techniques are
crucial for Panasonic’s future.
5.2.4 Panasonic’s business strategies: accounting and reporting
The strategic focus of Panasonic is on sustainability to enrich customers’ lives
(Panasonic 2013c, p.5), in which the concept of eco-efficiency in production takes a crucial
role in operations (Yamakawa 2012). Panasonic’s focus is on what products are necessary or
convenient for customers to have, and is a customer oriented management strategy (Panasonic
2013a, p.6).
An example of this is Panasonic’s ‘Business to Business to Consumer’ (B2B2C)
approach, in which the core strategy of branding “eco-ideas for life” (Panasonic 2013r) is
extended to its supply chain through collaboration with business customers (Panasonic
2013q). In terms of MAPs, the flow of management accounting information and
environmental MAPs changed from a top-down style to promoting a bottom-up system,
instilling the concept of eco-efficiency consciousness throughout the whole of Panasonic’s
operations (Ookawara 2013). Both customers and employees are educated about an eco-
efficient life style by using and producing eco-products. ‘A Better World’ is created by an
individual’s contribution and awareness (Ookawara 2013).
Eco-efficiency in production is achieved through a combination of ‘cutting-edge
technology’ that makes the most of value engineering (Panasonic 2013r), and MAPs.
Underlying this approach is Panasonic’s belief that manufactures are liable for the full life-
81
cycle of their products sold to consumers. Each individual business unit in the Panasonic
Group is responsible for their respective products.
Simultaneously, these respective units are liable to maintain their own adequate
capital and growth. Two measurements are used in determining the performance of each unit,
Free Cash Flow23
(FCF), and Capital Cost Management24
(CCM). Okunaga (2004, p.39), a
former Panasonic accountant, claims FCF as “cash flow that allows decision makers to select
an object to utilise to their intentions”; whereas the Panasonic’s CCM is “the Panasonic way
of an economic value added tool for strategic management” (Okunaga 2004, p.31). That is,
they are tools for Panasonic’s unique cash flow management (2004, p.36). This partially
reflects the founder’s management policy, thus, it links MAP and CSR.
FCF measures on-going costs of an operation (Ookura 2008). Panasonic previously
used the target sales as a performance measurement. In 2013, however, Panasonic
commenced using operating profits as the index for measuring efficiency of performance and
effectiveness of strategic management. That is, recognising continuous growth in sales as
perhaps unsustainable, a focus on profits through margins created from innovative
environmentally conscious quality products was initiated. This strategy differentiates
Panasonic from its competitors such as Sony and Hitachi.
CCM was adopted in Panasonic as a control for capital assets to be maintained at an
adequate level (Ookura 2008). In 1999 Panasonic began using a modified CCM for
performance evaluation. The basis of CCM is to control cash flows to and from investments
and assets (Kosuga 2010). The ultimate objective of CCM is to effectively utilise resources to
23
FCF is “cash flow from operations less any capital expenditures necessary to maintain its current growth”
(Peterson 2013). FCF to equity is “the FCF adjusted for the debt cash flows; the debt cash flow adjustment or
net borrowings” (Peterson 2013). This is an example to calculate FCF, however, the ability to generate future
FCF depends on the current financial state and performance. 24
According to Kawakami (2000, as cited in Ookura 2008), CCM is calculated as the cost of investment and
asset management less operating profits (before deducting dividends).
82
increase operating profit and to reduce the cost of capital investment. These tools support
Panasonic’s managers in allocating resources to R&D efforts.
In order to be a leading manufacturer, R&D investment is a necessity in developing
goods and services of the future. The proportion of investment allocated to R&D is a critical
feature of business. According to Panasonic’s reports, the environmental R&D (here-after e-
R&D) was kept around three per cent of the consolidated R&D from 1999 until 2010; apart
from it being four per cent in 2006. It is surmised that the enactment of the Kyoto Protocol
impacted Panasonic’s operations in 2005-2006.
In 2008, a voluntary emissions trading system commenced in Japan, followed by the
total GHG reduction obligations of Tokyo which began in 2010 (Tokyo City Council
Environment Division 2013). In conjunction with the amendments of the Waste Management
and Public Cleaning Law, the Pollutant Release and Transfer Register, and the Chemical
Substance Control and Management Regulations for manufacturers, it is anticipated that these
changes drew the attention of Panasonic’s management and required an immediate response.
Although Panasonic’s operational profit fell by forty per cent between 2007 and 2010, R&D
e–investment rose almost seven times while the consolidated R&D allocation remained
steady.
Chart 2: Archive of e-R&D cost allocation of Panasonic
Source: Panasonic fact books in IR Library (Panasonic 2013s)
-300,000
-200,000
-100,000
0
100,000
200,000
300,000
400,000
500,000
600,000
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011Environmental R&D Operating profit (loss)
Panasonic Operating Profit (Loss) and Environmental R&D cost (million yen)
Enviro
nm
ental R
&D
Op
erating p
rofit
83
As shown in Chart 2 above, despite the sharp drop in Panasonic’s profit during the
global financial crisis in 2008 and volatile market conditions thereafter resulting in a high
volatility in its profit, Panasonic increased its investment in e-R&D. Figure 2 clearly shows
Panasonic has continually invested in environmentally related R&D activities despite the ups
and downs of its operational results. As the figure depicts, Panasonic invested substantially in
e-R&D in 2001 despite its record net loss in this year. Similarly, in 2011, the equivalent of
144% of operating profit was invested in e-R&D (Panasonic, 2012c & 2012d).
In fact, new tax incentives were introduced for global corporations conducting new
R&D operations in Japan. The Japanese government allows “qualified companies to reduce
their national corporate income tax base by 20% under the Business Location Law” (Ernst &
Young 2013). The tax treatment of R&D cost has expanded to increase the maximum amount
of corporate tax deduction for the total amount of R&D investment. It shifted from 20% to
30% of corporate tax within a period of 2 years. For experiments and research expenditures,
the deduction rate of 12 % is applied for additional joint research (METI 2013). Tax relief
may offer tax assets for Panasonic, thus this contingency variable has an impact on
Panasonic’s operations. This is not limited to e-R&D.
Over the years, Panasonic has taken a number of measures to increase the efficient use
of resources and to decrease its environmental costs. Japan’s signing of the Kyoto Protocol
also has a profound impact on the reduction of carbon emissions. Panasonic (2011e) set up
their environmental affairs division in 1997 and their recycling business promotion office in
1998 and launched their policy of green procurement in 1999 in order to accomplish the
objectives of the Kyoto Protocol.
As seen in chart 3 below, Panasonic has been challenged to reduce carbon emissions
across the full life-cycle of its products, from the selection of raw materials to the end of a
84
product’s life. Owing to the 3R policy, the end signifies that products are decomposed to raw
materials for recycling and some are circulated back into production.
The founder emphasised a Japanese concept, Syu-chi (衆知), in his management
policy which means to gather the wisdom of many people (Weblio 2013). Konosuke showed
appreciation for the merit of an individual employee’s opinion, viewing the company as being
comprised of employee entrepreneurs (Panasonic 2012b, p.6). This illustrates a feature of the
Panasonic corporate culture that managers offer opportunities to employees to be involved in
parts of decision making processes. This encourages employees to be engaged in their work
and excel in their given tasks (Onishi et al. 2008).
This policy instilled a culture of innovation in Panasonic. Progressive eco-efficiency
inventions such as the non-felon gas refrigeration and lead-free soldering illustrate the power
of Syu-chi. The employees’ motivation to work, thus, comes from this encouragement and
their pride in Monozukuri (物作り)25
.
Panasonic’s practice reflects Syu-chi in Monozukuri. Specifically employees are
mindful of the environmental impact of all stages of operations. In order to achieve the target
reduction amounts of carbon emissions flowing from the Kyoto Protocol, Panasonic
continuously invests in environmental R&D to develop hazardless materials and to design
energy efficient products. The reduction of emissions over time visually demonstrates to all
stakeholders the eco-efficiency consciousness of Panasonic and its achievement of
sustainable performance. According to Groen et al. (2012, p.17) favourable improvements,
consequentially impact positively on employees’ satisfaction (Panasonic 2012d). Panasonic’s
decline of carbon emissions is shown in Chart 3 below.
25
Monozukuri means craftsmanship, however this Japanese word implies the spirit of Japanese craftsmanship to
convey in the manufacturing process utmost quality, optimum functionality and care for the product’s users.
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Chart 3: Reduction of CO2 emitted amount from production activities of Panasonic
Source: Panasonic Sustainability Report (Panasonic 2011d, p.45 & 2012d, P.41)
Panasonic has continuously responded to regulations and societal pressures by
changing both actions and reporting practices. In the following Figure 4, the scope of
“Matsushita Environmental Accounting System” (Panasonic 2003b, p.55), MEIC illustrates
the incorporation of in-house MAPs to manage environmental issues. It indicates that all
elements need to be taken into consideration in developing MAPs, such as raw materials,
energy and customers’ economic welfare and environmental conservation benefits. Moreover,
Panasonic’s principle of EA was stated as;
[I]dentifying costs and benefits in monetary terms is the first step of business
management. In this sense, environmental accounting is a tool that serves as the
base for environmental sustainability management. In addition to the
environmental conservation costs and the in-house economic benefits, Matsushita
has calculated in monetary terms the environmental conservation benefits, and the
electricity savings achieved as a result of using energy-saving products”
(Panasonic 2003b, p.55).
Panasonic restructured its business units implementing a strategy of environmental
conservation in order to accomplish the objective of eco-efficiency in their products and
services.
3.50
3.70
3.90
4.10
4.30
4.50
4.70
4.90
6,500
7,000
7,500
8,000
8,500
9,000
9,500
2005 2006 2007 2008 2009 2010 2011Sales (billion yen) Emitted Amount (million ton)
Panasonic - CO2 Emitted amount and Sales
emitted
amo
un
t (millio
n to
n )
Sales (billio
n yen
)
86
Figure 4: The scope of ‘Matsushita’s Environmental Accounting System’
Source: Panasonic Sustainability Report (Panasonic 2003b, p.55)
5.2.5 Environmental issues and Panasonic’s response and reporting
Panasonic over time has responded to regulatory changes and societal pressures by
changing both actions and reporting practices. Panasonic has issued environmental data
reports since 1997. Between 2001 and 2004, Panasonic integrated their environmental report
with their sustainability report; however, from 2005 environmental data books and
sustainability reports were published separately. Since the enactment of the Kyoto Protocol,
the volume of these reports has increased significantly. Despite the high volume of
environmental information, the frequency in appearance of the term ‘environmental
accounting’ has been diminishing in these reports over time. The following table describes
the timeline of regulatory enforcements and Panasonic’s reporting responses (Table 6).
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Table 6: The timeline of environmental issues and Panasonic responses
Source: Panasonic IR Library (Panasonic 2013s)
Regulatory enforcements and other events on society
Panasonic Action Annual Report
Volume
Total volume
Words EA/page
Pre- Energy Conservation Law enacted (METI) in 1979
Set Environment management regulations in 1975
1997 Global Reporting Initiative
(GRI) was founded,
Japan adopted Kyoto Protocol
Set Environmental affairs Division and semi-annual environmental conference
established in 1997
N/A 0
1998 Home Appliance Recycling Law
enacted First Environment Report is
published N/A 0
1999 Pollutant Release and
Transfer Register Law enacted Adoption of Environmental
Accounting N/A 9
2000
Basic Law for Establishing a Sound Material-Cycle Society (MOE), Act on the Promotion
of Effective Utilization of
Lead-free solder project commenced, the first
environmental exhibition for general public in Osaka
N/A 27
2001
Law for special measures against PCBs enacted (JAP),
Home Appliance Recycling Law enacted
Matsushita Eco technology Centre launched
62 126 15
2002 Law of countermeasures
against soil pollution enacted (JAP)
Set a position for environmental specialist , full adoption of bio-diesel fuel for
supply chain
68 146 26
2003 Set RoHS and enacted WEEE
(EU) Infusing lead-free techniques,
Zero-emission factory in Japan 80 178 18
2004 Prohibited the use and
produce products contain asbestos (JAP)
PCB management office established
45 121 7
2005 Kyoto Protocol is enacted Enactment of Kyoto Protocol Environmental Data Book (64)
Report for Sustainability
(56) 94 214 11 + 0
2006 Enactment of RoHS (EU), Relief
Law for Asbestos Victims enacted (JAP)
Set the position for environmental specialist
Environmental Data Book (70)
Report for Sustainability
(44) 98 212 13 + 0
2007 REACH enacted in EU , Chinese
RoHS enacted, Restriction of product entering EU market
U.N. recognition of "Energy Conservation of its Malaysian
factory as CDM
Environmental Data Book (69)
Report for Sustainability
(64) 122 255 7 + 1
2008 G20: the conference for Global
warming is held
Set the committee of Co2 reduction promoting,
establish the Environmental Strategy Research Centre
Environmental Data Book (75)
Sustainability Report (32)
114 221 9 + 0
2009 Enacted the WEEE in China eco-ideas for housing to
demonstrate a zero Co2 life- style living
Eco-Idea Report (69)
Sustainability Report (136)
120 325 7 + 0
2010 Set International Integrated Reporting Committee (IIRC), Cancun agreement (COP16)
Commenced service for the entire factory energy-saving
support
Eco-Idea Report ( 44)
Sustainability Report (70)
72 186 4 + 1
2011 North Eastern Earthquake, the
price of rare earth soared Set Corporate Electricity saving
division across the entity Eco-Idea
Report (50) Sustainability
Report (52) 57 159 3 + 0
2012 Impact of the Earthquake promote Energy saving
MOE "the Recycle Resource Project has commenced
Eco-Idea Report (48)
Sustainability Report (84)
61 193 3 + 0
Report for Sustainability (76)
Change in Environmental and Sustainability Report name
Environmental Report (45)
Environmental Report (45)
Environmental Report (95)
Environmental Report (56)
Environmental Sustainability Report (64)
Environmental Sustainability Report (78)
Sustainability Report (98)
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5.3 The Panasonic in-house MAPs: eco-efficiency conscious production
Panasonic has utilised various MAPs and other management systems to respond to the
changes in the business environment. As mentioned, CCM and FCF emphasise the financial
economic aspects of Panasonic’s eco-efficiency consciousness. This section describes
Panasonic’s uses of MAPs to support ‘green’ manufacturing (mapping in Figure 5 below).
Specifically, section 5.3 is arranged as follows: sub section 5.3.1 explicates raw
material management techniques in which Itakona Costing and MFCA are discussed; this is
followed by section 5.3.2, green production systems that are supported by Metagegi devices.
There are three devices: the Simulation Technique device, the Panasonic factory energy
management systems (P-FEMS) and the ‘Save Energy link’ (SE-link). Section 5.3.3
introduces resource process of the Akari-Anshin service in conjunction with the use of LCC
and LCA. Finally, section 5.3.4 discusses supply chain management in conjunction with
process management accounting, in which the strategic partnership of buyer and supplier
initiates clean and green procurement for the Panasonic group entities.
Figure 5: Panasonic’s management accounting practices for sustainability (evolved Figure 4)
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5.3.1 Raw material management -the starting point for value creation
Panasonic’s strategic objective is a customer-oriented management focus that has a
strong commitment to develop a wide range of eco-efficient products (Yamakawa 2012). It is
not a surprise that Panasonic focused on selecting raw materials which do not contain harmful
substances that cause adverse effects on the environment (Panasonic 2009b). Raw materials
management is seen as the base element of Panasonic’s resource management in which the
process of cost appropriation is executed (Takeuchi & Takeda 2008). With respect to product
cost analysis, specification of raw materials is examined thoroughly by products’ outputs and
by the waste of raw materials in monetary and physical units.
The above cost appropriation method is called Itakona, which is a target costing
system used by Panasonic. The literal meaning of the Japanese term Itakona is, ‘Plates and
Powders’ (Panasonic 2011e). Itakona costing is an essential resource optimization technique
using the cost analysis of raw materials at powder and plate level. Itakona is not a mere cost
management tool, but rather involves the collective activities of inter-departmental employees
who integrate knowledge to create a rational outcome of products within the appropriate cost
range. Inevitably, material engineering information takes a critical role in Itakona26
(Takeuchi
& Takeda 2008).
Crucial information is shared in what is called the Itakona Board, where the concept
of MFCA27
is utilised. MFCA visualises waste and emissions in operations, thus it provides a
guideline for material management. Since 2000, the Japanese ministry METI has promoted
the implementation of MFCA, because it allows companies to capture energy flow and waste
of material. The captured waste is converted into physical and monetary units, thus accurate
26
In the product planning stage, the selection of raw materials is important. The cross-functional team, that
comprised participants from the different divisions, is able to grasp material information visually (White 2008).
This display at the Itakona board shows a wide range of raw material details that are exhibited at the material
selection meeting (White 2008). Thus, the team can review and examine raw materials ascending to plates and
powders at the micron level prior to manufacturing (Panasonic 2011e).
27 MFCA is defined and discussed at Chapter 2.
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costs of waste and emissions are able to be identified (METI 2008, p.4). Itakona adopts this
feature and thereby reduces costs and adverse environmental impacts from the raw material
being used for products.
The framework of Itakona and MFCA facilitates the cross-functional team’s
estimation of monetary costs and physical levels of carbon emissions. As Panasonic uses
reductions of carbon emissions as a measure of productivity, this management accounting
concept encourages decreased carbon emissions from operations (Takeuchi & Takeda, 2008).
Itakona extended the MFCA conceptually, with the consequence of encouraging all
employees to reduce carbon emissions. This is called ‘CO2 Itakona activity’ and it covers a
wide range of company activities other than manufacturing (Panasonic 2012g).
In addition, the meeting to discuss material management issues is called the Itakona
meeting. Participants in this meeting perceive themselves as making contributions in
Monozukuri (the Japanese concept of craftsmanship, explained earlier). It offers an
opportunity for employees to integrate their knowledge and to have their contributions
recognised explicitly. This management concept of Syu-chi links to Panasonic’s management
philosophy and replicates the founder’s spirit (Panasonic 2009d). The Itakona process thus
embeds the corporate culture.
Panasonic’s sensitive and proactive attitude towards environmental issues is derived
from the founder. He set up the Environmental Investigative Committee for pollution in 1970
and the Environment Management Control Unit in 1972, who were responsible for
implementing environmental management regulations in 1975 (Panasonic 2011b). These
events demonstrate how the founder responded to the external changes and the level of his
concern with environmental issues. His attitude has encouraged Panasonic’s employees to
accept the theme of eco-efficiency consciousness in manufacturing. Consequently, the recent
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green strategy of ‘eco-ideas for life’ affirms Panasonic’s mission as a member of a
sustainable community.
Since raw materials’ analysis is a vital phase of products’ development processes,
companies inevitably have to pay special attention to it as it not only helps reduce materials
costs but also contributes to increasing the degree of eco-efficiency. In modern society, the
products tend to be designed smaller and lighter with attention to technological improvements.
There will be less raw materials and fewer components used in eco-efficient manufacturing
(Panasonic 2012d). Consequently the company would be able to emit less. Hence, this aligns
with the environmental LCC assertions that “externalities are expected to be internalised in
the decision-relevant future” (Hunkeler et al. 2008, p. xxvii). The following section discusses
another dimension of the MFCA concept which is used in managing cleaner production.
5.3.2 Green production management -the challenge ‘a zero emission
factory’
Panasonic also attempts to reduce its environmental impacts in its production process
with its green production management philosophy. This philosophy aims for zero waste and
emissions in Panasonic’s factories (Panasonic 2012e). In 2012 the Panasonic group had 254
factories worldwide, and issues site reports on them evaluating their performance with respect
to management of waste, emissions, and energy consumption (Panasonic 2012g). Details of
the indicators of Panasonic’s Green Factory Assessment System are exhibited in Figure 6
below. As per Figure 6, environmental activities of the company are assessed under 5 areas
and 5 levels using 15 categories. The five main objectives that the Green Factory Assessment
System aims to achieve are: (1) emission reductions; (2) a strengthening of environmental
performance; (3) a reduction of activities; (4) a risk reduction; and (5) human resource
92
development. In 2012 the company’s factory activities are measured to be 3.8 (Level 3) and
the company is aiming to improve it toward Level 4 (Panasonic 2012b, p.10).
Figure 6: Panasonic Green Factory assessment system indictors
Source: eco-ideas Report 2012 (Panasonic 2012b, p.10)
The cross-functional management team plays an important role in the company’s
green factory assessment system. The team selects the raw materials and the suppliers taking
the view of a long term perspective (Speckman 1988). Materials engineering provides the
technical information for the team to learn about materials and deliberate ways to eliminate
toxic substances from raw materials and production processes, such as lead-free soldering
(Panasonic 2008b). There is a drive for efforts to accomplish Panasonic’s challenge of zero
emission factories (Takeuchi & Takeda 2008).
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Several factories of Panasonic in Japan have already been certified as green factories
at per the criteria described above (Aoki et al. 2011). In realising this achievement, Panasonic
developed innovative technologies to identify energy flows and measure waste and emissions
amounts in physical units, through the implementation of three new devices (Panasonic
2011g). One of the group’s entities, Panasonic Eco-Systems Corporation which specialises in
environmental business solutions, developed these devices (Panasonic 2012b).
The first device is called the Panasonic Factory Energy Management System (P-
FEMS) which measures, monitors and analyses energy usage in the plant at every minute.
The second innovation is called The Simulation System. This utilises captured data to
simulate optimal energy flows, which can be implemented for efficiency without stopping a
production line.
The Save Energy Link (SE-Link) is the third device which is used to control all
equipment for it to run at its optimal operational level (Panasonic 2011g). MAPs using these
systems convert the captured waste and pollution measurements into economic values. The
values of waste and emissions are then presented in monetary unit in real time, enabling this
cost information of waste and emissions to be available to decision makers.
Panasonic’s environmental performance is enhanced through additional development
of recycling and waste management techniques. Accordingly, contaminated water from
factories’ operations is filtered and purified, and waste is recycled into reusable substances.
Through the development of these technologies, its techniques supporting eco-efficiency
consciousness help other organisations to operate eco-efficiently (Panasonic 2012g).
The utility of MFCA and Itakona also enhance they eco-efficiency of factories’
operations (Takeuchi & Takeda 2008, p.58). An additional technology and its associated
MAPs used by Panasonic to achieve energy savings is called Metagegi. It stands for ‘meter
and gauge’ in Japanese. This technology and MAP technique tracks energy use and emissions
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flows. It is used by Panasonic not only in its factories, but it is also applied in Panasonic’s
administrative offices, in order to measure and reduce emissions from any of the
organisation’s activities. The Metagegi technique discriminates waste and emissions
accurately. Used in conjunction with materials engineering, it provides for optimal use of
chemicals and materials. As a result of the use of Metagegi, Panasonic has reduced emissions
and energy usage in the operation of their kilns and ventilators (Panasonic, 2012g). The
Metagegi technique is not perceived as a traditional MAP; however it is a critical supporting
tool to capture physical data and convert it into monetary information enabling Itakona
practice so as to achieve higher levels of EMA objectives.
Through the implementation of these devices and techniques, Panasonic’s MAPs
generate monetary information for the use of decision makers in assessing performance and
improving productivity. Any physical reduction of waste and emissions has both an economic
and environmental advantage (Panasonic 2012g). Information on the potential costs and
benefits of production is forecast through these processes and used by the cross-functional
management team (Langfield-Smith & Thorne 2012).
5.3.3 Resource circulation: Panasonic and total product responsibility
In 1991, the Law for Promotion of Effective Utilization of Resources was enacted in
Japan (MOE 2012). This contingent external factor led to Panasonic adopting a MAP that
utilised a Product Assessment Sheet (PAS) to evaluate its products’ details in order to capture
the requisite information for improvement of its resources use (Panasonic 1997). The PAS
contains 50 assessment items of 35 categories regarding the environmental impact of the life
cycle of Panasonic’s products (Panasonic 1997). A combination of full LCC; environmental
effects oriented LCC (e-LCC), and complementary LCA are modified as a tool for value
creation as a part of Panasonic’s eco-efficiency strategy.
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Consistently assessing all costs associated with the product’s entire life cycle, the PAS
reveals the costs of waste (Hunkeler et al. 2008). The inter-relationship between waste
management, recycling and resource management is inseparable for a manufacturer in terms
of green production (Benn et al. 2011). Resource management is the key measurement and
the focus area for Panasonic, limiting resources needed for production by reusing and
recycling them. This issue is presumed as a fundamental responsibility of manufacturers.
Regulation requires it must be accounted for in a rigorous manner.
Through the advance of value engineering, use of sustainable materials and chemical
engineering Panasonic has improved its recycle ratio to a high of 98.9 % (Panasonic, 2012b).
According to Morioka’s (2011 p.50) full cost accounting for waste management supports the
minimisation of disposal.
The following section exhibits the overview of waste management and resource
circulation in Panasonic’s operations (see Figure 7). It describes Panasonic’s full life cycle of
products. It includes not only the recycling of waste; it also uses reclaimed waste, turning it
into raw materials and back into the products (Panasonic 2012b). In 2012 14.7 % of raw
materials inputs are recycled re-useable materials (Panasonic 2012b). The MAPs of
Panasonic assign relevant costs and analyse the cost and benefits for the costs of goods
recycled. It represents the economic value of circulating and recycling raw materials and the
associated energy usages recorded in the accounts.
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Figure 7: Overview of environmental impact from business operation
Source: eco-ideas Report 2010 (Panasonic 2010b, p.33)
Recycling is a responsibility of the manufacturers. This cost is associated with LCC of
the product (WEEE 2012). In order to extract reusable components from consumable
products upon their disposal, one of the systems that Panasonic has initiated is to take back
the consumed products for recycling; and to reproduce raw materials from them (Panasonic
2012b). One example of Panasonic of this new type of business system is their recycling
program for consumers’ disposals of fluorescent lights. For consumers, this recycling
program adds economic value to Panasonic’s products and is attractive to consumers who
were experiencing problems in disposing of fluorescent lights at the end of their life. This
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system is called the ‘Akari-Anshin service28
’ which commenced in 2002 (Panasonic 2003b,
p.15).
The Akari-Anshin service is a take-back collection program under a lease contract,
which offers consumers the opportunity to return used products to their purchase point
(Panasonic 2012h). The owners of Panasonic brand fluorescent lights proceed to dispose of
their used lights at the nominated recycling facilities (Panasonic 2012h). That is, Panasonic’s
retail outlets (the service providers of Akari-Anshin) are legally liable to collect used
florescent lights under strict contract provisions (Panasonic 2012h). According to the Akari-
Anshin service, MAPs play a critical role between the service provider and Panasonic,
assigning costs to stages of the process. MAPs record both the cost of goods recycled; their
costs of use in other products, and the costs of materials recycled (Panasonic 2012h).
Figure 8: Akari-Anshin Service – take back service program
Source: ‘What he selling? Light and Trust Service’ (Panasonic 2003b, p.15)
28
The details of Akari-Anshin service is illustrated at Appendix 6. This service translates to ‘the light and trust
service’ (Panasonic 2003b, p.15)
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The mechanism of Panasonic’s recycling oriented manufacturing is exhibited in
Figure 8, where the contributions of value engineering and its MAPs take form. It illustrates
the innovation of the eco-business system; the Akari-Anshin service. Its success demonstrates
Panasonic’s approach to e-LCC embraces all costs in the value chain (Panasonic, 2012h).
Ultimately, some limited resources are able to be recycled endlessly through green production.
This lifts the brand value of Panasonic. Akari-Anshin is a practical example of the founder’s
management philosophy in action. It emphases value to the customer, and is a result of
Panasonic’s employees’ unique perspectives and innovation in manufacturing concepts.
This new recycling approach of the Akari-Anshin Service attracted the attention of the
United Nations Environmental Programme (2011, p.29). However, diffusion of the system is
not straightforward as it embeds Panasonic’s unique cultural characteristics. In order to
diffuse the system, it requires a commitment to eco-efficiency consciousness throughout the
supply chain (Takeda & Takeuchi 2008). This system pervades nationally in Japan, but not in
the west.
5.3.4 Green supply chain management
Historically Japanese manufacturers establish longstanding relationships with their
suppliers. Buyers tend to employ a substantial amount of time selecting a supplier (Asanuma,
1989). However, once the decision is made, a supplier gains business stability and receives
mutual benefits (Spekman 1988). Thus, it is important to understand this strategic partnership
in terms of its implications for product quality, productivity, lead time and cost reductions
(Ansari & Modarress 1990; Frazier et al. 1988; Lamming 1993, as cited in Langfield-Smith
& Greenwood 1998, p.331). Furthermore, this aspect differentiates Japanese companies’
supply chains from others (Dyer & Chu 2000).
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Since manufacturing is a major part of Panasonic’s businesses, Panasonic is dealing
with nearly 13,500 suppliers globally (Panasonic 2012d). They help Panasonic to develop
products that meet customers’ expectations (Panasonic 2012d, p.56). Strategic partnership
and collaboration are emphasised in company documents. Panasonic has established a
longstanding mutual trust through cooperative activities (Panasonic 2012d). This
longstanding relationship with its suppliers has enabled Panasonic to reduce transaction costs,
production costs and switching costs (Langfield-Smith & Greenwood 1998).
Therefore, the company also has to place reliance on its suppliers to improve their
own environmental performance. It is very important that longstanding suppliers and
collaborative partners understand Panasonic’s business vision and management philosophy of
eco-efficiency consciousness for the effective implementation of company strategies on raw
material management, green production and resource circulation described in the previous
sections. Panasonic attempts to educate its suppliers. The information its company annual
reports indicate that in accordance with its CSR policy with respect to its suppliers, Panasonic
provides them with technical support and regular training on compliance (Panasonic 2013c).
Panasonic promotes ‘green’ supply chain management where the suppliers are
compliant with Panasonic’s CSR procurement policy. The business relationships are
constantly reviewed on the basis of quality, cost, delivery and service criteria with regard to
performance assessment, technical exertion and CSR activities (Panasonic 2012d).
Panasonic’s CSR procurement policy Green Procurement Standards were first issued
in 1999, with the sixth edition being issued in 2012. Since 2005 Panasonic has implemented
‘Environmental Quality Assurance System Audits’ to measure compliance with the
regulations. Consequentially, strategic partnerships are essential to facilitate this quality
assurance process, which relies to some extent on establishing mutual trust in business.
100
The other key Panasonic CSR procurement requirement is Clean Procurement, stating
its expectations in the appointment of suppliers (Panasonic 2013o). Obtaining the certificate
of ISO 9001 and ISO 14001 is a prerequisite condition for all suppliers (Panasonic 2013o).
Collaborative supplier relationships enhance strategic merit for Panasonic (Langfield-Smith
& Greenwood 1998, p.334). This is less common in the west.
Panasonic eco-systems group (Panasonic-eco) participated in the project that
developed the use of environmental management accounting systems of MFCA which were
promoted by the Japanese ministry METI (2002). This project applies the MFCA concept to
costing supply chain management. The result of this pilot project was that it successfully
reduced negative environmental impacts from its supply chain (METI 2011b). This project
converts emissions into economic values expressed in monetary units, such as flows of waste
and associate costs (Onishi et al. 2008). In Panasonic’s case in implementing the MFCA
project in its supply chain (METI 2011b), the buyer of Panasonic-eco and the Supplier of
Nippon Sangyo Shizai agreed to adjust the purchase cost of the scrap materials through
MFCA analysis (METI 2011b). The strategic partnership enabled them to invest in new
moulds which eliminate the captured waste, so that the raw material input amount of the
supplier became equal to the finished product amount for the buyer (METI 2011b).
Consequentially, the numbers of loads, CO2 emission and resources usages are reduced
(METI 2011b p.113). Hence, the validity of the MFCA concept for green supply chain
management was proven.
After experiencing favourable outcomes from this pilot study, Panasonic
implemented eco-VC (ecological value creation) activities which aim to save energy,
minimise resource usages, recycle materials and reduce CO2 emissions through collaborations
with its suppliers (Panasonic 2012g). Rationalising products’ life cycles is encouraged and
101
streamlining associate costs is archived, establishing resource recirculation. That is the
ultimate goal of Panasonic resource management.
5.4 Summary
This chapter explored Panasonic’s approaches to eco-efficiency consciousness and the
impacts on its business operations. This chapter highlights how MAPs change and are
changed by eco-efficiency consciousness and changing external contingencies affecting
Panasonic. The analysis of the chapter shows that Panasonic has responded to changes in its
business environment by introducing innovative MAPs as well as other management methods
to produce environmentally friendly products.
Since Panasonic operates in the global market, the founder’s business policy and spirit
informs the employee culture. It is the foundation of the Panasonic’s strong corporate culture,
which is the foundation of its strategic management. It informs employee’s morale,
empowerment, motivations and eco-efficiency consciousness. Consequently, it impacts on the
design and implementation of MAPs. Examples of these discussed were Itakona, Metagegi, e-
LCC, MFCA and Syu-chi.
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Chapter 6: Conclusion
6.1 Summary of the study
The exploration of Panasonic’s MAPs in Chapter 5 illustrates how various MAPs are
used for improving the environmental performance of Panasonic. This chapter concludes by
answering the research questions: what are the major changes in the Japanese business
environment in response to increased attention on eco-efficiency?; and, how does Panasonic
use MAPs to respond to the increased attention on eco-efficiency? First, section 6.2
summarises the significant findings of the study, followed by an account of the research
contributions in section 6.3. Finally, section 6.4 discloses the research constraints and makes
recommendations for further investigation.
6.2 Discussion of the findings
A contingency approach allows this research to explore the impacts of the variable
eco-efficiency consciousness on the environment in which Panasonic operates. Specifically,
the impacts of an external demand for eco-efficient products on Panasonic’s strategic
objectives and operational MAPs are explored. It is concluded that Panasonic endeavours, as
an entity with a social responsibility to the public, to meet societal obligations and
expectations for eco-efficient operations and products.
Public and political pressure on Panasonic, to provide eco-efficient products and
services is seen by Panasonic’s management as opening up new business opportunities.
Panasonic sees MAPs as integral to taking up this opportunity, regarding accounting as the
first step of business management. Panasonic uses its MAPs to enable sustainable
management. It emphasises the concept of materials flows and its establishment as the basis
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of Japanese EMA. The Japanese culture and Japan’s natural disposition to a dearth of
sufficient natural resources inform the focus on resources and materials management that is
characteristic of JMA. This is most relevant in pursuing solutions and strategies for eco-
efficiency in production and in achieving a sustainable society.
This study examines Panasonic’s use of MAPs in the context of their strong corporate
culture and the contingent factor of demand for eco-efficient products from stakeholders with
eco-efficiency consciousness. Panasonic uses its MAPs to make strategic changes towards
meeting the demand for eco-efficiency in all aspects from supply chain, to production to the
life cycle of its products.
Panasonic’s strategic changes are observed both prior to and after the enactment of the
Kyoto Protocol. Significant changes are observed in Panasonic’s operations, specifically
between 1997 when Japan endorsed the Kyoto Protocol until 2005, when the Protocol was
enacted. The implicated environmental issues were an imperative for an eco-efficiency
oriented management to incorporate environmental considerations into all its designs.
An internal contingency variable of eco-efficiency consciousness has thus grown
largely in order to meet social and political expectations. This internal driver inspires
innovation to underpin Panasonic’s corporate culture and research and development of its
products and services. MAPs must generate the relevant environmental information
efficiently, in order to shift strategy and support newly restructured business units in their
information needs.
Panasonic employed its bespoke Itakona costing method, based on attentive resource
management using MFCA. Itakona provides information on the cost effectiveness of
materials usage while at the same time supporting the line management to reduce the waste
and adverse ecological impacts. It bridges the artificial divide between materials engineers’
104
innovations for eco-efficient production with accountants’ motivation for cost minimisation.
Specifically, the production costs are decreased in light of waste reduction.
Another significant innovation is the product life cycle recycling ‘take-back’ system
of the Akari-Anshin service29
. This resource circulation system is supported by accounting for
waste management. Hence, the depth of eco-efficiency consciousness exerts an influence on
accounting-in-action in the context of accounting for the environment. Panasonic’s eco-
innovation appeals to the business community and society.
Naturally, private entities aim to increase their organizational value in both physical
and monetary terms. This aspect is captured by the research model; ‘eco-efficiency
consciousness reflecting organisational changes’. The contribution of this model is that it
incorporates eco-efficiency strategy as a contingent factor adding economic value. Efficacy of
the strategy can be measured in terms of financial results and social legitimacy.
Although inspiration for eco-efficiency consciousness may come from the fulfilment
of an economic goal, it is also motivated by other contingency factors such as culture. The
research has identified the depth of eco-efficiency consciousness of management and
employees are linked to the underlying contingency factor of organisational culture.
Panasonic’s corporate culture is derived from underlying Japanese cultural preferences in
which the basis of the founder’s management philosophy was formed.
Under the Panasonic brand, there are over 500 group entities with around 300
thousand employees globally. These entities and employees are bound together by the
founder’s management philosophy which resonates contemporarily with the environmental
imperative. This underpinning of a strong corporate culture facilitates the penetration of an
eco-efficiency consciousness in Panasonic’s global workforce, and in doing so lowers the
national cultural barriers amongst the group entities.
29
A take back service of consumed fluorescent light
105
Due to the magnitude of the company operations, it is surmised that Panasonic has the
capacity to inspire and stimulate an eco-efficiency consciousness in both the business
community and in society more generally.
Panasonic’s inclination towards innovation may be explained by its disposition to
Japanese culture, which manifests itself in different approaches to MAPs than those of the
west. While control of materials and their associated costs is emphasised in Japanese MAPs,
western approaches prioritise financial aspects. Interestingly, German MAPs more closely
resemble Japanese MAPs (Yanagita 2006).
This study illuminates the contextual issues in transferring JMA to different countries.
Obstacles occur from the beginning design stage, due to the different expression of corporate
context and objectives. For example the Japanese KAISHA is unique where culture and
quality in relationships rate, rather than economic goals alone. Note, as examples the
acquisition of Sanyo by Panasonic, and the ability to influence the cost structures of supply
chains in costing materials recovery. Such differences are presumed as cultural barriers to
non-Japanese organisations. The example of Panasonic demonstrates the link between its
culture of eco-efficiency consciousness with its founder’s underlying management philosophy,
manifest in its Itakona cost method, and its Akari-Anshin service.
6.3 Contributions of the study
This study uses a contingency lens to explicate the captured phenomenon in the
research. It scrutinises the contingency variable of eco-efficiency demand to determine the
impact on an organisation’s internal operations. Since there is no standardised accounting
system for environmental management, a contingency approach is embraced. The
contingency variable eco-efficiency consciousness is examined in the context of desired
organisational strategic outcomes in terms of social, environmental and economic perceptions.
106
The contingent factors of eco-efficiency demand and culture (national and
organisational) and the impact of these in shaping MAPs is the focal point of the research.
Specifically with respect to culture, this is a determinant of workers’ empowerment and pride.
It is found that the cultural gap between Japan and the west is a factor in transferring JMA.
For Panasonic, a critical contingency variable is its corporate culture. The inter-relationships
among the MAP’s utility and the corporate culture enhance Panasonic’s eco-efficiency
consciousness. This culture supported consequential changes in the business strategy needed
and then introduction of innovative ‘green’ products.
This concept is complemented for the contingency approach. Culture is a contingency
variable. It is a management control tool and an ethical basis of corporate culture. This
research extends the utility of ‘conscious cultural evolution’ within accounting context. It can
be used as a powerful tool when an organisation’s strategy intensely aims to reduce adverse
environmental effects. Hence contingency theory is capable to explain the Panasonic MAPs
and its inter-relationships with the green strategy.
A contingency approach brings to light the influences of an eco-efficiency
consciousness on an organisation’s strategies, MAPs and performances. It sets the
expectations for MAPs beyond “rational economic decision-making” (Drury 1997, p.854).
The depth of eco-efficiency consciousness was shown in Panasonic’s activities. The passive
nature of accounting is observed generally in Panasonic operations.
To sum up, the first significant contribution is the identification of the contingency
driver of eco-efficiency demand. The emergence of this factor is the result of a ‘slow
reflexive of eco-efficiency-consciousness’. Incremental awareness of eco-efficiency in
society forces a response from the business community, and accordingly MAPs are required
to serve them.
107
The second contribution of this study is the modification of the research model to
‘eco-efficiency consciousness reflecting organisational changes’. It explicates the ability of
contingency factors such as the environment influence to change in an organisation’s
operations.
Thirdly, the double layers of national and organisational culture in the context of a
corporation MAPs reveal internal contingency drivers that influence management. The
internal contingency variable of ‘eco-efficiency consciousness’ varies organisations’ strategic
objectives and performances.
6.4 Strengths, constraints and recommendations
This research examined a single company in the particular industry, thus it has
limitations. Although the model has highlighted the introduction of contingency variables
eco-efficiency consciousness and culture, and the consequential variables’ influence on a
company’s performance, this research has examined only the large multi-national
organisation of Panasonic. These premises have not been evaluated in different sizes of
organisations, diverse industries and countries. Further studies are needed in order to confirm
the efficacy of this approach.
Future studies on the current topic are therefore required in order to elucidate
organisations’ responses to environmental changes. It is also suggested to conduct survey for
measuring the degree of organisations’ eco-efficiency consciousness, as this was beyond the
scope of the research questions of this thesis.
Another peculiarity of this study is a bilingual research method. This method adds
uniqueness to the study; however the researcher’s background experiences inevitably
manifest a biased perception and interpretation. Furthermore, the conceptual and contextual
gap between the Japanese and English languages should not be underestimated. This
108
impediment may affect the whole thesis. It constrains the content analysis of data.
Specifically, it imposes the process of literature review in two heterogeneous languages.
Accounting is, thus, a semantic language of social communication in various languages. The
differences between Genka-kikaku and Target Costing illustrate the premise of this issue.
Additionally, some minor contextual discrepancies were observed between Japanese
and English data of Panasonic materials. Some of them are certified by authorities. These
conceptual differences are merely caused by epistemological issues or simply linguistic and
cultural variances; however a few simple mistakes in data presentation and translations were
unexplainable (Panasonic 2013p, p.67). It can be a humble human error; however it illustrates
a constraint.
The findings of this research elucidate the impacts of eco-efficiency on significantly
changing business activities. This factor not only affects Japanese entities; any entity in the
world should consider the sustainability of the natural and business environments for future
generations. Panasonic’s challenge illustrates what problems and actions organisations face in
their endeavour for a sustainable society.
111
Source: Panasonic - The 106th Business term; Annual Securities Report for the fiscal year
ended 31 March 2013 (Panasonic 2013p, pp.3-5)
113
Appendix 3: Not Favourable Impact – A Merger with SANYO (1) Source: Panasonic Annual Report ‘Business at a glance’ (2010a, p.22-23)
115
Appendix 4: Calculation Model for Figure 7 (chapter 5)
Calculation Model is used for Figure 7 “Overview of environmental impact from business
operation” (Panasonic 2010b, p.34)
Covered Are – Global
[Scope]
Production: 274 manufacturing global sites
Logistics: all participated entities in procurement, production, marketing and waste
management
Produces use: Lifetime power consumption of covered products and Cos emissions
associated therewith. Lifetime power consumption estimated based on the number of products
sold, annual power consumption, and usage time (length of years in which Panasonic defines
replacement parts and available). Following CO2/kWh) for each region used.
Recycling: Recycling of products means to use by oneself or to make into a state available
for sale or free of charge the components and materials of a separated product.
Input: An amount of purchased electricity from power utilities, a volume of heavy oil and
kerosene, and a volume of water, industrial water and groundwater.
Output: CO2 emissions associated with the use of electricity, gas, LPG and petroleum, NOx
and SOx emissions from business sites governed by legal regulations and ordinances, and
water discharge to sewage and public water districts
*1 - 30 major products with large amounts of energy and resource use
*2 – Air-conditioners, TVs, refrigerators’/freezers, washing machines/laundry dryers and PCs
*3 – Covering Japan only
The definition of 30 major products (Domestic house hold electronic appliances) - New
models in 2010 products of: Plasma and LCD TVs, DVD recorders, SD stereo systems, FAX
machines, Refrigerators, Air –conditioners, Microwave ovens, IH cooking heaters, Washing
machines and dryers, Natural coolant (CO2) hear pump water heaters, Kettle (thermos),
Electric carpets, Vacuum cleaners, Toilet seats (warmth and rinse), Irons, Humidifiers and
dehumidifiers, Ventilators (include bathroom), Air-purifiers, Range hoods, fluorescent lamps
and silica bulbs and hair dryers
Source: Panasonic eco ideas Report (2010b, p.34)
116
Appendix 5: Illustration of Akari-Anshin Service System
Panasonic’s full responsibility of products – ‘take back service system’
The above illustration is adapted from the original image of ‘Akari-Anshin Service’ in the
Panasonic eco-solutions official site (only in Japanese site).
Source: Environmental Products and Services; ‘Akari-Anshin Service’, viewed 2 March 2013,
http://panasonic.co.jp/es/environment/product/04/index.html
117
Appendix 6: Applying the Panasonic Case for the Research Model
Figure 1 – the model ‘eco-efficiency consciousness reflecting organisational changes’ (Chapter4)
This model is adapted from the model; McWatters et al. (2001) ‘Framework for Organizational change’
Internal Changes:
Waste management: R&D for Green factory innovation – Zero emission factory Metagegi devices,
Strategic partnership with suppliers, Reclaim material
Strategy for Customer Value:
‘eco-ideas for life’ –
environmental conscious
manufacturer- a leading sustainable
corporation & eco-products
External Environmental Factors: Triple bottom line: mass production, consumption and waste
Limited resources, Pollution, GHG, Global warming
Customer
Needs:
eco-efficient
products
Technology
Change:
Ubiquitous
society
Eco-efficiency
Demand:
The Kyoto
Protocol, GRI,
RoHS, WEEE
Global
Competition: Restructure,
Green R&D
- innovation
Planning Decisions:
Itakona costing,
Itakona board
concept of MFCA
Control Decisions:
The founder’s policy
Syu-chi, Collaboration
Autonomous
eco-efficiency
Consciousness: Strategy + MAPs:
MFCA, TC, e-LCC
Customer Value: Recyclable,
eco-friendly design, Energy
efficient, Reusable material,
‘Akari-Anshin service
Set Profit
margin
level
Organizational Value: ‘Panasonic’
Brand visibility, CSR – Green
value, Sustainable entity global
recognition
118
Annual Report
Total Volume
Words EA/page
Regulatory and other event Panasonic Action
Pre- Volume Energy Conservation Law enacted (METI) in 1979 Set Environment management regulations in 1975
1997 N/A 0
Global Reporting Initiative (GRI) was founded,
Japan adopted Kyoto Protocol
Set Environmental affairs Division and semi-annual
environmental conference established in 1997
1998 N/A 0 First Environment Report was published
1999 N/A 9 Adoption of Environmental Accounting
2000 N/A
27
Basic Law for Establishing a Sound Material-Cycle
Society (MOE), Act on the Promotion of Effective
Utilization of Resources (METI),
GRI issued the sustainability reporting guidelines
Lead-free solder project commenced, the first
environmental exhibition for general public in Osaka
2001 62 126 15
Law for special measures against PCBs enacted (JAP) Matsushita eco technology Centre launched
2002 68 146 26
Law of countermeasures against soil pollution enacted
(JAP)
Set a position for environmental specialist,
Full adoption of bio-diesel fuel for supply chain
2003 80 178 18
Set RoHS and enacted WEEE (EU) Infusing lead-free techniques, Zero-emission factory in
Japan
2004 45 121 7
Prohibited the use and produce products contain
asbestos (JAP) PCB management office established
2005 Environmental
Data Book (64)
The Panasonic Report
for Sustainability (56) 94 214 11 + 0 Kyoto Protocol is enacted Enactment of Kyoto Protocol
2006 Environmental
Data Book (70)
The Panasonic Report
for Sustainability (64) 98 212 13 + 0
Enactment of RoHS (EU), Relief Law for Asbestos
Victims enacted (JAP) Set the position for environmental specialist
2007 Environmental
Data Book (69)
The Panasonic
Report for
Sustainability (44) 122 255 7 + 1
Framework for Co2 reduction agreement in
Heiligendamm Summit (G8), Chinese RoHS enacted,
Restriction of product entering EU market
U.N. recognition of ‘Energy Conservation of its
Malaysian factory’ as Clean Development Mechanism
2008 Environmental
Data Book (75)
Sustainability Report
(32) 114 221 9 + 0 Hokkaido Toya-ko (Japan) Summit
Set the committee of Co2 reduction promoting,
establish the Environmental Strategy research centre
2009 Eco-Idea Report
(69)
Sustainability Report
(136) 120 325 7 + 0
Enacted the WEEE in China
The Copenhagen Accord was adopted at the COP15 eco-ideas for housing to demonstrate
a zero Co2 life-style living
2010 Eco-Idea Report
(44)
Sustainability Report
(70) 72 186 4 + 1
International Integrated Reporting Committee was set
The Cancun agreement of COP 16
Commenced service for the entire factory
energy-saving support
2011 Eco-Idea Report
(50)
Sustainability Report
(52) 57 159 3 + 0
The UN Durban Climate Change Conference – COP17,
The price of rare earth soared
The UN Doha Climate Change Conference – COP18
Set Corporate Electricity saving division to bridge across
the entity
2012 Eco-Idea Report
(48)
Sustainability Report
(84) 61 193 3 + 0
National campaign of MOE ‘the Recycle Resource
Project’ has commenced
Environmental and sustainability Reporting name changes
Environmental Sustainability Report
(78)
Sustainability Report (98)
The Panasonic Report for
Sustainability (76)
Environmental Report (45)
Environmental Report (45)
Environmental Report (95)
Environmental Report (56)
Environmental Sustainability Report
(64)
119
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注:
日本語の参考文献表には主に日本語でのみ出版された書籍・文献を表記していますが、
パナソニックおよび政府官庁出版物は参考・引用の際に日本語と英語の文脈を考察の上
考慮して参照した出版物を日本語で記載しています。