RCS PlatformMaaP GatewayBusiness & Aggregator PortalCampaign BuilderConversation StudioRCS Apps (Android, iOS, Web)RCS Stack (Android, iOS)
RCS Use Cases
P2P messagingEvolution of SMS business messagingA2P campaignsP2A conversations
RCS Product Stack
WIT RCS+ Product 02
Product Datasheet | WIT’s Confidential Information
This product is targeted for Mobile Operators that want to have control over their carrier messaging service and exploit the exciting new use-cases of 5G messaging.
WIT RCS+ PRODUCT Informative Diagram03
Campaign Builder
ConversationStudio
ConversationPlatform
BuzzPlatform
Messaging Aggregators
MaaP Gateway
RCS Platform
Business & Aggregator Portal
ManagementConsole
Native Apps
Google SamsungHuawei SMS
WIT RCS Apps
Product Datasheet | WIT’s Confidential Information
RCS Messaging, Voice and Video
Apps for Android, iOS and Webfully compliant with GSMA UP2.4
WIT RCS+ Apps04
Product Datasheet | WIT’s Confidential Information
Main Features
WIT RCS APPS Main Features05
RCS StandardFeatures
Capability DiscoveryChat with "isTyping" indicationGroup ChatFile Transfer of rich mediaAudio MessagingGeolocation pushStandalone MessagingSingle composer for SMS, MMS, RCS
Extra Features
Rich Profile InformationBots & Brands StoreReply to a messagePin chat to topFilter unknown sendersBackup and RestoreUI Theme configurationSticker StoreWebRTC client for messaging
Support for Chatbots
Rich CardsCarouselsSuggested Actions and RepliesSender VerificationChatbots SearchDirectory of BusinessesIn-app Web View
AppDistribuition
Android App: . Download from Google Play . Pre-install by OEMsiPhone App: Download from Apple StoreSupport for AppClips & InstantApps
Enriched Calling
HD Voice (IR.92) and Video (IR.94) CallsCall Composer and Post-callIn-call video share, sketch and mapCall log sync with deviceConference calls
Operating Systems
Android OS: versions 5 to 11iPhones: iOS 12, 13 and 14
Product Datasheet | WIT’s Confidential Information
WIT RCS Server Platform is full-featured and compliant with GSMA UP2.4.
WIT RCS Platform 06
WCAS Profile
User Profile Spam ReportMulti-Device User Settings
Push Notifications Gw
Device Token ManagementFCM and APNS InterfaceContent Delivery over Push
Sticker Store
Catalogue Management Store Access Control User Purchase
RCS Platform
Network Address Book
Common Message Store
Multi-Device RCS
MaaP Gateway
Buzz Platform Conversation Platform
Backup & Restore Stor
age
(DB,
S3,
NFS
)
WCAS-CS
Regi
stra
r
IM Server
Options AS
WCAS-SIP AS
ACS-SD
Subscribers Data
Authentication Server ENUM
nt
erfa
ce
ACSRC
S Co
nfig
urat
ion
Serv
er
Acco
unt M
anag
emen
t
Devic
e M
anag
emen
t
SMS
/ EUC
R
FToHTTP Service
WCAS-IWF
Interworking for xMS
Interworking for CPM / Simple IM In
terw
orkin
g fo
r NNI
Event Collector
Event Processor
Analytics
Data
Se
rver
Address Book Management
Auth
entic
atio
n
External Sources
Acco
unt S
tora
ge M
anag
er
CMS
REST
API
Auth
entic
atio
n M
anag
er
Devic
e Sy
nchr
oniza
tion
ManagementConsole
Native Apps
Google SamsungHuawei SMS
WIT RCS Apps
Product Datasheet | WIT’s Confidential Information
Main Features
Auto-Configuration server (compliant with GSMA RCC.14) Capability discovery through SIP OPTIONS and Presence Chat 1-to-1 and Group chatFile Transfer of images, audios and videos Geolocation sharingStandalone messagingDelivery assurance with fallback to SMS/MMSStandalone messaging (SMS and MMS via IP)Supports OMA CPM and OMA Simple IMInterworking between different versions of UP Interoperable with native RCS: Samsung, Huawei and Google
Rich Profile InformationFast Contact DiscoverySticker Store with several types of stickers Backup and RestoreMulti device support
Deployment
On-Premises or Cloud-Hosted deploymentNon-IMS or IMS deployment
Can be deployed on Openstack or VMWare vCloudReady for Amazon AWS (support for Cloud Native)
Geographic redundancy on Active-Active modelScalable to hundreds of millions of active usersProven 99.999% availability in live deploymentsLow Operational Cost on “standard hardware”
WIT RCS PLATFORM Main Features & Deployment07
Product Datasheet | WIT’s Confidential Information
Messaging-as-a-Platform Gateway to leverage the best use-cases of A2P/P2A messaging.
WIT MaaP Gateway08
MaaP Gateway
Chatbot Directory and Chatbot Store
Campaign Delivery Manager
Multi-Channel Content AdaptationChatbot Verification
Business Model Controller SMS Web Link
DiscoveryAPI
SMS/MMSConnector
RCS BotsAPI
RCS
Chat
CPM
and
SIM
PLE
IM
SLA
& Th
rottl
ing
Cont
rol
SPAM
Con
trol
Disc
over
y an
d Ca
pabi
lities
Che
ck
Maa
P to
Maa
pIn
terc
onne
ct
SMS/
MM
SIn
terw
orkin
g
Goo
gle
Rom
a AP
ICo
nnec
tion
Traf
fic C
ontro
lFu
nctio
n
CampaignAPI
MaaP Platform A
MaaP Platform B
IMS
NNISMSC
RCS Platform
ConversationPlatform
BuzzPlatform
Messaging Aggregators
Native Apps
Google SamsungHuawei
WIT RCS Apps
ManagementConsole
Product Datasheet | WIT’s Confidential Information
Main Features
Point of control for A2P/P2A Messaging
Rich cards and carouselsSuggested actions and repliesCapacity check base on OPTIONS and Presence RCS chat over CPM and Simple IM Compliant with UP2.4
Chatbot Discovery
Support for chatbot discoverySearch businesses in chatbot directory Support for sponsored searchFederation of multiple chatbot directories
Campaign Delivery
Campaign Engine for bulk message delivery Management of A2P Campaigns through SMS/RCSAsynchronous and parallel delivery of messagesCampaign scheduling with specific time and dateMessage throttling and congestion controlTraffic control with blacklist and blackout periods
ContentAdaptation
Automatic content adaptation (SMS, pre-UP2.0) Web-based UX for non-RCS devices
Verified Chatbots
Chatbot verification with signature Support critical chatbots Blocking of chatbots
APIs
RCS Northbound APIs (GSMA FNW.11) Facebook APICampaign API Discovery: GSMA Discovery API
GSMA Business Model
Support for events and sessions for different business models
Traffic Control
Control Function for 3rd party MaaP Platforms Spam Management and Spam ControlSLA & Throttling Control
MaaP Interconnect
MaaP connection via ICS and NNI interface MaaP to MaaP interconnect via RCC.13 Support for Google ROMA API
WIT MAAP GATEWAY Main Features09
Product Datasheet | WIT’s Confidential Information
Deployment
On-Premises or Cloud-hosted DeploymentReady for Amazon AWS (support for Cloud Native)
Multi-tenant solution for multiple Operators in a countryCentralized solution for an Operator group in several countriesMaaP-to-MaaP interconnect through the RCC.13 Service Provider APIConnected to Google’s RCS via ROMA API
Geographic redundancy on Active-Active modelScalable to thousand of millions of messages per monthProven 99.999% availability in live deployments
WIT MAAP GATEWAY Deployment10
Product Datasheet | WIT’s Confidential Information
Frontend dashboard for onboarding and management of Business Accounts.
WIT Business & Aggregator Portal11
Product Datasheet | WIT’s Confidential Information
Main Features
Onboarding portal for Businesses and Messaging Aggregators Administration dashboard for MNOs and MaaP providers Management of Business & Aggregators accounts
Management of chatbot life-cycle Chatbot Profile Information Verification of chatbotsChatbot Sandbox playgroundChatbot Directory management
Report of chatbot usage and campaigns Analytics and reports
WIT BUSINESS & AGGREGATOR PORTAL Main Features12
Product Datasheet | WIT’s Confidential Information
Frontend dashboard for easy creation of A2P RCS Campaigns, to be used by any Marketeer in an effortless way.
WIT Campaign Builder13
Product Datasheet | WIT’s Confidential Information
Campaign BuilderCampaign DashboardEasy creation of A2P campaignsConfigurable templatesSandbox for creation and testing Management of Ad life-cycleEngagement metricsAnalytics
Campaign TemplatesImage CardsCarouselsStoriesImage MapsPersonalized VideosSurveysCoupons and VouchersCustomer Activation WidgetsGamified AdsLoyalty templates
Main Features
WIT CAMPAIGN BUILDER Main Features14
Product Datasheet | WIT’s Confidential Information
A platform to create, run and deploy RCS chatbots and P2A conversation sessions.
WIT Conversation Studio15
Product Datasheet | WIT’s Confidential Information
Conversation StudioGraphical editor to build conversations BPMN as a modelling languageIntuitive UI
Built-in AI NLP
Support NLP in 21 languagesAutomatic Language DetectionNatural Language Understanding (NLU) AI Knowledge Base (for FAQs)
Conversation Management
Support for language translationsPersonas Conversation misses
Service Task LibraryConnects to line-of-business systems
Onmi-channel Gateway
Connects to multiple channels:RCS, SMS, Web Chat, WhatsApp
Conversation Monitor
Sentiment analysisEscalation to human agentsAI assisted suggestions
Main Features
WIT CONVERSATION STUDIO Main Features16
Product Datasheet | WIT’s Confidential Information
Reasons whyMobile Operators should consider RCS
RCS: Value for Mobile Operators17
Product Datasheet | WIT’s Confidential Information
Mobile Telecom Operators can have full control of their carrier messaging service, the same way they do for voice and mobile data.
Operators will be able to provide a high level of trust and privacy assurance that mobile subscribers cannot get from OTT Internet players.
Operators can fully leverage new revenue opportunities of business messaging and plan a smooth transition from SMS to RCS.
Operators will be able to offer a rich carrier messaging service in the context of 5G networks.
Reasons whyMobile Operators should consider the WIT RCS+ Product
RCS: Value for Mobile Operators18
Product Datasheet | WIT’s Confidential Information
WIT has a strong expertise on IP messaging, voice and video and has been working on RCS since 2011.The current version of the product is fully compliant with UP2.4.
WIT RCS+ product is a carrier-grade solution and has been commercially-proven in terms of scalability, reliability and high-performance.
WIT RCS+ product is an end-to-end solution of RCS technology, comprising RCS Apps, RCS Server Platform, MaaP Gateway,Business & Aggregator Portal, Campaign Builder and Conversation Studio.
WIT has a solid track-record of deployments around the globe and is trusted by several tier-1 Mobile Operators in different geographies:
[email protected]://rcs.wit-software.com
WIT RCS+ Product Datasheet
Contacts
This document may contain privileged and confidential information from WIT. All copyrights, proprietary information, including trade secrets, images, flowcharts, information and Intellectual Property Rights, are WIT’s property. Any unauthorized dissemination, copy, disclosure, use or distribution of the materials presented is strictly forbidden. WIT is not responsible for the completeness, accuracy and up-to-date of the information herein and will not be held responsible for eventual damages or losses, which may be caused as a result of usage of this information.
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