Innovating for Growth and Protection

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http://www.szwgroup.com/world-health-insurance-innovation-congress/

January 15-16th London, UK

A must-attend global health insurance industry annual gathering to keep up with the latest trends

and innovative practices

World Health Insurance Innovation Congress 2020

Welcome MessageDear Colleagues,

It is my greatest pleasure, on behalf of the Organizing Committee to welcome you to attend the World Health Insurance Innovation Congress 2020 (WHIIC 2020), to be held on January 15-16th, in London, UK.

Driven by global continued economic growth, increasing income levels, aging population, expanding healthcare market, and incentive policies, the global health insurance industry is anticipated to grow at a compound annual growth rate (CAGR) of more than 8% for 2015-2025. And the global private health insurance premium is expected to double by 2025.

Asia Paci�ic, Latin America and MEA will be the fastest growing markets in health insurance industry, and the growth in Europe and North America will still be stable in the coming years.

Besides the high growth expectations, the global health insurance industry is also going through a wide-ranging and deep-going transformation. Changing customer expectations, rising healthcare costs, intense competition, shift to value-based model of care, advancements in technology, and many other new trends are changing and reshaping the whole industry. The future belongs to those who can see ahead and plan for it.

Therefore, the World Health Insurance Innovation Congress 2020 (January 15-16th) is designed to be a must-attend annual gather-ing focusing on “innovation” for the whole world health insurance industry players to share and discuss the recent progresses. And the event will help you to catch up with the latest trends and innovative practices.

I am looking forward to meeting you in London!

Best regards,Organizing Committee of the World Health Insurance Innovation Congress 2020

Welcome Message

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Insurance Innovation Congress 2020

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WHY ATTEND WHIIC UK?

WHY ATTEND WHIIC UK?

Gaining overall understanding of global health insurance industry innovation landscape such as Europe, APAC, Latin

America, North America, Middle East and Africa at one place

Learning health insurance innovation trends by plenty of case studies on costs saving, products innovating, customer

experience improving and marketing channel upgrading

Expanding your business and optimizing company strategy by learning from the forefront of insurtech application cases

as big data,Analytics & AI and blockchain

Enjoy the digital journey to a new healthcare and health insurance era

Networking with high-level guests from all over the world to broaden your key contacts

World health insurance development and innovation landscape

Agenda at a Glance

HOT Topics

January 15 Session 1: World Health Insurance Development and Innova-tion LandscapePanel Discussion: The Development of Global Health Insur-ance Industry: New Trends, Opportunities and ChallengesSession 2: Strategies and Practices of Keeping Costs down Session 3: Health Insurance Products Innovation & Best Prac-tices

January 16 Session 4: Big Data, Analytics & AI in Health InsurancePanel Discussion: How Big Data, Data Analytics & AI Enable Health Insurance Industry Innovation and Development?Session 5: The Digital Journey to a New Healthcare and Health Insurance EraSession 6: Innovative Trends and Practices in Customer Expe-rience

Email:info@szwgroup.com Tel: +86 21 5830 0710

Digital journey to a new healthcare and health insurance eraThe future of digital health careBlockchain to make health insurance more seamlessmHealth and mobile trends in health insuranceGDPRDigital customer experience

Big data, analytics and AI in health insuranceAutomated underwritingAutomated claimsChatbots and voice assistants

THealth insurance products innovationailoring health insurance products for niche needsMoving from medical care to health managementRise of chronic diseases and protection opportunitiesHealthcare and health insurance for the aging populationBehavioral health insurance

Strategies and practices of keeping costs downGlobal practices of cost containmentManaging network and developing preventionGlobal PMB market scenario

Global health insurance: status, trends and prospectsHealthcare system in the UK: NHS and PHIHealth insurance in APACHealth insurance in AfricaHealth insurance in EuropeUniversal health coverage

BackgroundBackground

By Job Title

Government/RegulatorInsurer/reinsurerIT/Software Big Data/Data AnalyticsAI/Machine LearningCloudBlockchainIoT/WearablesGenetic TestingCyber Security/Data Protection/Anti-Fraud

Who should Attend?

Senior ManagementHealth Insurance Dept.MKT Dept.Strategic Development Dept.Actuarial Dept.IT Dept.Operation Dept.

By Segment

ConsultancyLaw FirmHealthcare OrganizationHealth ManagementTelehealth PBM/TPABroker/AgencyAssociation/SocietyR&DStartup Others

Product Dept.Underwriting Dept.Sales Dept.Bankassrance Dept.Medical/Road RescueOthers

Email:info@szwgroup.com Tel: +86 21 5830 0710

0800 Registration & Morning Tea

0850 Welcome & Chairman’s Opening Address

Session 1:

World Health Insurance Development and Innovation Landscape

0900 Global Health Insurance Development: Current Status, New Trends and

Prospects

David Piesse, Ambassador Chairman, International Insurance Society (IIS)

0930 Healthcare System in the UK: the Future Roles of NHS and Private Health

Insurance

Tracy Garrad, CEO, AXA PPP Healthcare & Commissioner on the Board, Jersey

Financial Services Commission

1000 Health Insurance Industry Development and Innovation in UAE under the Global

New Trends

His Excellency Ebrahim Obaid Al Zaabi, Director General, UAE Insurance Authority

1030 Networking Coffee Break

1100 The Prospects of Private Health Insurance Development in France

Bernard Delas, Vice President, French Prudential Supervision and Resolution Authority

(ACPR)

1130 The Health Insurance Sector in Brazil: Current Situation and Perspectives

Rodrigo Rodrigues de Aguiar, Sector Development Director, National Agency of

Supplementary Health, Brazil (ANS)

1200 The Role of Insurance in Supporting Healthier Societies

Hassan El-Shabrawishi, CEO of AXA Africa, AXA Group

1230 Networking Luncheon

1400 Panel Discussion: The Development of Global Health Insurance Industry: New

Trends, Opportunities and Challenges

What trends do you think will most affect health insurance industry in the

near future?

How is the industry responding and should respond to the new trends?

What’s the prospect of global health insurance industry?

Which markets will grow the fastest in the near future? And how to expand to

the markets?

What are the opportunities? And what are the major challenges?

What do you think will be the effective solutions to meet the challenges and

to explore the industry’s potentials?

…

Session 2:

Strategies and Practices of Keeping Costs down

1440 Increasing Healthcare Quality and Reducing costs: A Nudge Approach that

Delivers Clear and Immediate Benefits

Nir Kaminer, Founding Partner, MedRev – Medical Reviews International

1510 How Leading Life and Health Insurers Use Health Engagement Solutions and

Combine It With Risk Prediction Tools

Lukas Ammann, Vice President Sales EMEA, dacadoo AG

1540 Networking Coffee Break

Session 3:

Health Insurance Products Innovation & Best Practices

1610 Tailoring Health Insurance Products to Cater to the Specific Customer

Requirements

Marco Giacomelli, General Manager – Generali Global Health, Assicurazioni Generali

S.p.A.

1640 From Payers to Partners: Moving from Medical Care to Health Management

TBA

1710 Rise of Chronic Diseases and the Protection Opportunities for Health Insurance

Syed Zakir Abbas, Chief Medical Officer, Unum Insurance UK

1740 Beyond Digital Insurance: Adopting an Ecosystem Mindset

Sally Powell, Chief Commercial Officer, PAI Health

1810 Innovation and Development of Mental Health Insurance

Doug Wright, Medical Director, UK Health & Protection, Aviva

1840 Chairman’s Closing Remarks & the End of Day 1 Conference

Remarks: The speech arrangement is only for your reference.

January 15

Tel: 86 21 5830 0710 Fax: 86 21 5831 1668 Email: info@szwgroup.com Web: http://www.szwgroup.com/world-health-insurance-innovation-congress/

Session 4:

Big Data, Analytics & AI in Health Insurance

0900 Optimizing and Automating Health Insurance Claims Processing Through Data

Analytics & AI

Alessandra Chiuderi, Group Head of Analytics Solutions Centre, Assicurazioni

Generali S.p.A

0930 Automated Underwriting- Pre-Existing Medical Conditions

TBA

1000 Using AI to Deliver Affordable, Accessible Healthcare for All

Michael Natusch, Global Head of Artificial Intelligence, Prudential plc

1030 Networking Coffee Break

1100 Applying Deep Learning to Design Systems that Detect Human Falls

Manu Kumar, Chief Data Officer, Customer Lab, Bupa

1130 Data to AI that Matters

Vinita Chhay, Associate Partner, Health & Insurance, IBM

1200 A.I. as a Clinical Triage Tool

Nuno Horta, Head of Innovation, Ageas Portugal Group

1230 Networking Luncheon

1400 Panel Discussion: How Big Data, Data Analytics & AI Enable Health Insurance

Industry Innovation and Development?

What data has the greatest values in health insurance and customer services?

Where does the valuable data come from?

What are the challenges of accessing the data? And what suggestions do you

have to improve the situation?

How big data analytics and AI are changing or will change health insurance

industry and the whole vale chain?

What efforts your organization has made to innovate health insurance

industry with big data, analytics and AI?

What do you think health insurance industry will look like in the future?

…

Session 5:

The Digital Journey to a New Healthcare and Health Insurance Era

1440 Allianz’s Digital Journey in Health Insurance

Thomas Duvernoy, Head of Health & Protection Services, Allianz Partners

1510 How a Health Insurer Unlocked the Next Horizon of Growth in Health

Insurance-The Experience of MAPFRE-Savia

Pedro Díaz Yuste, Savia & Digital Health Director, MAPFRE

1540 Networking Coffee Break

1610 Digital Strategy in Value-based Health Insurance

Dave Priestley, Chief Digital Officer, Vitality

1640 How Mobile Delivered Insurance Companies are Innovating the Healthcare

Industry

TBA

Session 6:

Innovative Trends and Practices in Customer Experience

1710 Wearables and the Internet of Things: Considerations for the Life and Health Insurance Industry

Anna Spender, Member, Institute and Faculty of Actuaries

Colin Bullen, Founder & Director, Change Craft & Member, Institute and Faculty of

Actuaries

1740 Chairman’s Closing Remarks & the End of the 2-Day Conference

Remarks: The speech arrangement is only for your reference.

Presentation Sponsorship Available!

The Presentation Sponsorship provides you a 25-minute presentation to get the complete captive audience. For more details, please feel free to contact us!

January 16

Tel: 86 21 5830 0710 Fax: 86 21 5831 1668 Email: info@szwgroup.com Web: http://www.szwgroup.com/world-health-insurance-innovation-congress/

Aden TechAdept Health P td Ltd

Aegon AsiaAetna Insurance (Hong Kong) Limited

Ageas Asia Services LimitedAIA CHINA

AIA HongkongAIA International ltd

Alliance Insurance Brokers Pvt. LtdAllianz Partners

Allianz SE Singapore BranchAllianz Singapore

Amgen Asia Holding L td.Aon Benfield

Assicurazioni Generali S.p.A.AstraZeneca plc.

AXA AsiaAXA Global Healthcare

AXA IndonesiaAXA Insurance Pte Ltd

AXA Life Insurance Company LimitedAXA Partners Asia

AXA PhilippinesAxco

BNP Paribas CardifBPJS Kesehatan

Bupa Global Asia PacificBupa Hong Kong

Cathy Life InsuranceCC INTELLIGENCE CORPORATION (CCi)

Chubb Life Insurance Company Ltd.Cigna Worldwide Life Insurance

Company LimitedCignaTTK Health Insurance

Company Ltd.ConnectedHealth

Continental Insurance Broker HK Ltd

CUHK Medical Centre LimitedDacadooDeloitte

DOC+Estonian Health Insurance

FundEY

FTLife Insurance Company LtdFWD Group Management

Holdings LimitedGenerali

Generali Global HealthGenerali Insurance (Thailand)

PLCGleneagles Hong Kong HospitalGlobal Excel Management Inc

Great Eastern LifeGroup VYV

HBF Health LtdHSBC Iife

Hsbc InsuranceHuami

illuminaInternational Medical Group

Konnect Net LimitedLifeLine TPA

Lockton Companies (Singapore) Pte Ltd

Majesco Ltd.Malaysia Operations Division,

Parkway PantaiManulife-Sinochem

Medstar Global BenefitsMercer Marsh Benefits

Merck Sharp & Dohme (Asia) Ltd.MetLife

Morgan Price InternationalHealthcare LtdMR HealthTech

Munich ReMunich Re Underwriting Agents

Munich Re Murasa Al Mas Insurance Agent

LLCNanShanLifeNexChange

nibNow Health International

Office of Insurance Commission,Thailand

Oxford VRPAI HealthPartner Re

Peak Reinsurance Company LimitedPfizer

PICC Health Policybazaar.com

Prudential Assurance Company

Singapore (Pte) LtdPrudential Corporation Asia

Prudential Hong Kong LimitedPrudential Life Singapore

Prudential plcPT AXA Ser vices IndonesiaPT. Jardine Lloyd ThompsonReliance Health InsuranceRGA Reinsurance Company

Roche S&P Global Market Intelligence

SalesforceSBI General Insurance

Sirius InternationalStandard Life (Asia) Limited

Sun Life Financial AsiaSwiss Re

Swiss Re GroupTarget Insurance Company Limited

Teladoc Health Asia PacificTransatlantic Reinsurance Company

UnitedHealth GroupOptum

Verisk Risk RatingVlocity lnc.VYV Group

Zuellig PharmaZurich Insurance

FTlife

Part of Previous IIC Attendees

Great event and look forward to attending this next year. --Alfred Yip, director, AIA HK

We gain some interesting contacts that we hope to convert in leads. --Magdalena Tracz, Marketing Specialist, Comarch SA

Make our innovation public and learn about best practice and trends. --Joern Watzke, Director Garmin Health Global Sales, Garmin

I know more the recent technology development in insurance industry in Asia paci�ic and the impact on the overall insurance value chain. I understand a lot from the speakers and panelists. --Anthony Choy, Product Director, ZA International

Go be great.

®

Part of Previous IIC Sponsors

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