Why Good Business ought to be immoral
Transcript of Why Good Business ought to be immoral
© Brian Jonathan Garrett, 2014.
Why “Good” Business “Ought” to be
Unethical1
Abstract: I defend the wisdom in the old joke “business
ethics is an oxymoron”. I offer two related arguments,
the predictive and the normative, to the conclusion
that good business will be unethical and that good
business, economically “ought” to be unethical in a
liberal society.
Introduction
Cynics like to joke that “military intelligence” “honest
spies” “caring bureaucracy” and “ethical business” are
oxymorons. Possibly humorless folk but certainly sober folk
like to reply that no, there are many honest spies, very
smart soldiers, nice helpful bureaucrats and ethical
business people. Sobriety has its virtues, no doubt, but I
guess I shall play the cynic in this paper and take on the
old joke with regard to business ethics. I shall argue that
“ethical business” is something of a joke. But, the wisdom
in a joke is not always evident and often the errors are
more obvious than the wisdom. For it is an obvious truth
that there are smart soldiers, caring bureaucrats, honest1 Thanks to Warren Bourgeois and Bill Barthemely for useful comments on an early draft. No thanks to the Journal of Business Ethics who couldn’t be bothered refuting it.
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spies and ethical business people. If “ethical business is
an oxymoron” is true, and not merely funny, its truth cannot
conflict with the evident facts about many, many individuals
in business. Many never act immorally and their businesses
thrive while behaving ethically. And many of these people
don’t merely behave ethically they behave better than we
might reasonably expect someone to do, and as such, are
worthy of considerable admiration for their superogatory
behavior. But business as an institution will pay little
attention to what is ethical –fads and ads to the contrary
noted.
1. The Target
So what could be the wisdom in the old joke? To get at the
wisdom we need to refine the target and put aside some
misunderstandings that are commonly associated with the
wisdom of the joke, its kernel of truth.
Although I personally find myself more comfortable in
socialist traditions of political thought regarding how
society is to be structured, I also believe that business
activity is a form of human creativity that, in its proper
place and when properly monitored (as all risky activity
must be) is not morally problematic. Indeed it will suit
some people as a manner of flourishing. Being motivated to
increase one’s material well-being by making a profit can
find a place in a healthy society, and its pursuit can lead
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to human flourishing, just as writing poetry, flower
arranging and playing contact sports have a place in a
healthy society and offer its practitioners a sense of
meaning. But the exact role for business activity or profit
making in utopian society is not something that I can defend
here. I just want to come clean about my own predilections.
However, I shan’t attempt any argument from Marxist or
socialist premises – that would leave me with no audience
and no one to convince.
First: the target and its straw men. Individual business
people or businesses are not at issue. If there is a moral
problem with business practice it is not a problem that
qualifies all businesses or business people. If one suspects
that “ethical business” is some subtle contradiction or
confusion this is not equivalent to saying things like “all
businesses are immoral” “all business activity is immoral”.
The wisdom in the joke is more subtle than that. Rather, I
want to argue for two related conclusions.
First, that business, as an institution, or as a type of
activity, is bound to engage in immoral or unethical
behavior. Call that the predictive argument. Second, I shall
argue that it is bad business to avoid immoral behavior. Call
this the normative argument. Thus the wisdom in the joke
that ethical business is an oxymoron is that, when carefully
analyzed, we will realize that business as an institution is
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bound to be immoral and that it is in the very “logic” of
business activity that leads to this immoral behavior.
2. The Whole, not all of its parts
What does it mean to speak of business as an institution
while explicitly denying that all business must succumb to
the problem? Consider for the moment, boxing and ice hockey.
Some boxing is done, by weak and ineffective boxers such
that no one gets injured – their punches are so light they
cause no injury or they often miss their mark. These boxers
are practicing the sport of boxing but no one is injured due
to their light and touch and poor aim. Perhaps they are not
boxing well or competently, but nevertheless, they are
boxing. So it is not true that all boxing leads to injury.
But despite these examples, it is fair to say that the
institution of boxing as it is currently structured,
refereed or policed, leads to injury. The exception doesn’t
prove the rule here but the exceptions are also no objection
to the claim. If we like, we may say that boxing raises the
frequency and likelihood of injury. Because of that the
sport is a concern for Parents. Children that wish to box
are likely to be injured. The same is true of hockey. Hockey
as it is currently structured, financed and especially as it
is currently policed, leads to fighting in the rink. It’s
not good hockey to avoid fighting, as the main promoters and
players of hockey know all too well. More people tune in, or
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fail to tune out, when a fight breaks out on the ice. The
fights sell tickets or gain audiences and they entertain the
crowds. Players that don’t fight will not do so well (of
course this also depends on the position they play). Some
get the label of “enforces” in popular discussions. But
“everyone wins”, apparently, for all the relevant
stakeholders (players, audiences, owners) are happy with
hockey fights. But even if we agree with this
characterization of boxing and hockey as institutions we can
also agree that it doesn’t always happen in every game or
every match. Some Hockey games lack fights and in some
boxing bouts no one is injured.
I am not merely urging an empirical prediction. I shall also
argue that good business, considered as an institution or
way of behaving, will not avoid unethical behavior. That
claim is not an empirical prediction but a comment about the
internal logic or rationale of business activity. It is a
normative claim. It says that business that avoids unethical
behavior will count as poor business, and everyone in
business believes “poor” is a bad thing. Just as a
mathematician who cannot add or subtract is rightly judged a
poor mathematician, business as an institution, were it to
avoid unethical behavior, would rightly be considered poor
business. Poor business is business that ought to be
avoided. Good business is business one ought to pursue from
the businessperson’s point of view. So I claim that good
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business is business that will eventually take up immoral
activity and ought to do so.
To say that good business ought to do something is to make a
comment about the rational principles that make sense of the
activity for those who take up the role. The “ought to do”
makes sense given their assumed role and the “telos” or
goals assumed to be appropriate for that role. When I claim
that good business as an institution ought to be immoral the
“ought” is not a moral “ought”. I am not saying that as a
matter of morality business ought to be immoral! That borders
on a contradiction. Rather, I am arguing that given the
economic goals of business, business ought to be immoral.
I fear these remarks will be taken out of context and used
against me, for although good business ought to be immoral I
am not endorsing “good” business. Given that the “ought” in
“good business ought to be immoral” is not the “ought” of
morality, we may ethically denounce this fact about business
if we wish. Compare: good spying will penetrate your email,
telephone calls and text messaging. Good spies will tap into
fiber-optic cables, intercept radio signals and open your
snail-mail correspondence. But I do not endorse good spying.
Good spying may well be unethical. Or perhaps this captures
the point about the “internal logic” of an activity or
institution better: A good thief (and a good spy?) is one
who is able to break the laws of property without getting
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caught. But I do not endorse breaking the law so I do not
endorse good thieves. So even though I believe good business
ought to be immoral I do not endorse good business for I do
not endorse immorality.
3. Contingency and Context
What upsets some of the very, very older generations who
love their hockey is that it didn’t used to be that way
(apparently) and that it need not be that way. This is an
important point about contingency. Even if hockey as it is
currently structured and enjoyed leads to fights, it is not
a necessary feature of hockey, as if the Platonic form of
hockey includes within it a predisposition to fighting. It
is not an eternal or necessary truth that hockey leads to
fights.
Such admissions don’t conflict with the claim that, as it is
currently practiced and policed, hockey leads to fights. Nor
does it conflict with the normative or evaluative claim that
it would be bad hockey (today) to avoid the fights. We can
imagine hockey not tolerating any fights, just as other
sports and activities do not tolerate fights. Imagine
policing tennis, writing poetry, or playing chess such that
fights was tolerated by their practitioners. It could
happen, but it doesn’t have to. We can also imagine hockey
without the fights and boxing without the injuries. These
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are historically contingent features of these activities. 2
They need not be there and the sentimental among us like to
remember a time when they were allegedly absent.
What this point about contingency and history tells us is
that when we accuse an institution of wrong doing, or when
one accuses a person of wrongdoing, we must specify the
context and not pretend that in all contexts no matter what,
the institution or person’s actions will count as immoral.
In making my case that business leads to unethical behavior
and that good business will not avoid immorality, I do not
intend to imply that it is impossible for business to be
ethical and to refrain from immoral activity. Indeed, we
have already agreed that some individual business people and
their activities are not unethical, in our current context,
so it seems quite possible that business as an institution
could, somehow, avoid unethical behavior.
But context is crucially important for understanding the
effects and rationale behind an activity or institution.
Different contexts, such as different historical
circumstances and distinct cultural systems will lead to
different effects. In distinct contexts or societies,
different and distinct reasons may be required to make the2 It is a fascinating exercise in philosophical imagination to see how far one can go. An old episode of StarTrek attempted to imagine wars without bombs, without the destruction of property or culture, and to include only deaths that were in some freely accepted and suicidal rather than at the hands of the enemy! War can be like nothing we have experienced.
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activity reasonable or unreasonable. Any accusation should
make the context clear for no institution “lives” in a
vacuum and no person is an island.
So if business as an institution in our current society, in
its current state, “inevitably” leads to immoral activity
and it would be bad business to refrain from immoral
activity; this does not commit us to the absurd claim that
in all contexts, under all conceivable structures and
policing would it lead to immoral activity. Like any other
moral judgment we make, the context of the activity must be
clearly articulated and we must leave open the possibility
that in a distinct context with a modified structure and
policing, regulation or monitoring, the activity may not be
rightfully accused.
As I present my arguments and defend the premises, I shall
discuss how we might avoid the consequences of the argument.
If we make changes - deep changes to society or business –
then we will be able to transform the institution of
business from one that leads to unethical behavior to one
that does not. If we make changes to business then good
business will avoid unethical behavior. I shall suggest two
ways this may be done. The first is internal and the second
is external. If we change business internally then we change
the “Telos” of business, its internal goals that rationalize
business activity. If we “change” the institution
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externally, then we change the social and legal framework in
which business-activity functions. Both approaches yield
possible solutions i.e., they may lead to business avoiding
unethical behavior. If we make these changes then “good
business” can avoid unethical behavior.
But these changes are not here yet. Our context is rather
different. Business as an institution in its current form
and context leads to unethical behavior and “good business”
must do so too. Furthermore, although there are internal or
external changes that we can make to avoid the problem, not
all these possible changes are welcome. Indeed, at least one
is more morally objectionable than having an institution
that leads inevitably to unethical behavior and whose
internal logic supports unethical behavior. I’d rather have
the status quo than make that change. I’ll turn to these
points later. However, I won’t be able to argue for which
solution is the best, for that would take us too far afield.
We would have to solve some nasty problems in political
theory that I can’t consider here. I will, however, indicate
my current preferences for the record.
More often than not, the context is assumed known and
understood and its nature agreed upon, so more often than
not we forget to make the context of the activity or
institution explicit. Most Canadians (and Americans), for
example, reasonably believe that physically fighting with
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the police is an immoral activity, but that is because they
assume a Canadian context for their claim. They assume that
the Canadian context is one in which the police are not
corrupt instruments of repression. They assume that the
police are not themselves committing crimes and that
citizens therefore ought not to perform a citizen’s arrest
upon the police. But this is not true of other countries in
which the police torture and oppress their citizens.
(Mistaking one’s context is, of course, a very common
problem.) So we must be clear what the context of the
institution is in which it is accused of leading to
unethical behavior. We must specify the context under which
we claim that it would be bad business for business as an
institution to avoid unethical activity. Our context is
liberalism.
The next thing I need to do is specify how we understand the
institution in question. We require an accurate account of
what business as an institution is or what counts as
business activity. But we also need to specify the “internal
logic” of business activity as it is currently construed.
This is not to specify what business activity is, exactly,
but how “ideal” business activity is, or what business ought
to be, given our current context.
But the internal logic of business – what makes business
activity reasonable from the point of view of business – is
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not itself the essence of business: some universal or
necessary feature. It may capture the “essence” of business
as it is currently conceived and practiced in our context.
Although the internal goals or Telos of an activity are
often taken to be essential to an activity I do not think
this is correct. The goal of sweeping the floor for most
people is to have a clean floor and good sweeping results in
a clean floor. But sweeping the floor could also have the
internal goal of getting a person exercise and good sweeping
is sweeping that makes one fit, never mind the mess.
Changing the goals internal to an activity seems quite
possible – although there may be limits. Changing the goals
might be a good thing.
So I need to make two things clear in order to make a
successful case. I need to specify the relevant properties
of the context and I need to specify the relevant internal
logic or “telos” of business as an institution or type of
behavior. To do this I shall present the arguments in
question and attempt to defend the premises.
Now, given the contingency of the properties of business and
its context, it will turn out that the objections that come
most readily to mind are also what I have called
“solutions”. That is, one might object that my premises are
not true. I shall attempt to argue that they are true, but
because they are not necessarily true, the objection is often
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best understood as a way of solving the problem; a way of
avoiding an activity that leads to immorality and that
delivers the normative claim that good business will be
immoral.
4. The Predictive Argument
I am making two arguments one that I call predictive and the
other normative. The first makes a prediction and as such is
vulnerable to empirical refutation. Many philosophers don’t
wish to make such arguments due to this risk of empirical
refutation, but, frankly, there are few arguments left over
to muse upon, if one makes that restriction. And those that
are left over look suspiciously verbal and irrelevant to the
practical concerns of living people – although perhaps the
platonic forms and gods appreciate them3.
I begin with the predictive argument and some general
remarks.
The predictive and normative arguments I offer have three
premises in common. The predictive argument has one further
premise not possessed by the normative argument. Given their
overlap I can kill two birds with one stone in my defense of3 I indulge and defend arguments that are considered metaphysical. Arguments in metaphysics are often conceived as arguments that can’t have empirical refutation and so I am not saying they aren’t possible. But a philosopher who makes an argument that could or might be refuted empiricallyshouldn’t be embarrassed, for the majority of other excellent inquiry is like that.
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the premises. But one can’t get a normative conclusion from
non-normative premises so both arguments begin with a
rational (not ethical) normative claim about “good
business”.
The shorter, normative argument is to my mind the more deep
and penetrating argument since it defends a normative
conclusion: “good business will be unethical”. It captures
something that makes business activity quite distinct from
other human activities.
The predictive argument
[EC] It is not good business to ignore a legal and
profitable market [Normative
Principle of Economic Rationality]
[RM] All things being equal, business people will pursue
what they judge to be good business [Principle of Rational
Motivation]
[L] In liberal societies some immoral behavior is legal,
i.e. the law does not attempt to be coextensive with
morality, i.e. there are activities that are agreed to be
immoral and are legally permissible [Liberal principle]
[EF] There are legal but immoral activities which are also
profitable markets [Empirical Fact]
Therefore:
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All things being equal, business will pursue legal but immoral
business activities
The Predictive argument is, I believe, easy to understand
and immediately attractive. If good business requires us to
make a legal profit and there is a way to do that then
reasonable business people in the relevant business will
pursue profit making in those markets. But if liberalism
leaves many unethical practices legal and if these are
activities that are profitable markets, then reasonable
business people will be motivated to engage in these
activities. Thus, business will pursue such legal,
profitable but immoral activities. I turn now to some
discussion and explanation of the premises.
Premise one, what I call the normative principle of economic
rationality or EC, states that it is not good business to
avoid legal and profitable markets. “Legality” is important
here. Many very cynical thinkers like to assert that it is
good business or reasonable for business to pursue
profitable markets that are illegal. Illegal behavior is
certainly found in the business world but its rationality is
far from obvious. The rationality in question is that we
find intrinsic to current business activity in our current
society: making a profit. If we assume that the internal
goal of business is to make a profit (I shall return to this
later) then we might rashly conclude that it is also
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profitable and hence reasonable for business to pursue
illegal activity that is profitable.
But this is not obvious. It is not obvious for a number of
reasons. First, there are clear economic risks involved in
acting illegally. Acting illegally is risky and expensive –
one has to pay people to remain quiet – more than one does
if they are not acting illegally. Furthermore, one will
likely need to pay people who are not officially employed
with the company to keep quiet, thus involving other people
who are not respectful of the law and who might not be
easily controlled. They might not be trustworthy, unless
their involvement is as deep as those in the company
benefiting from the illegality. Second, the risks of a
whistleblower revealing one’s criminality will rise as the
illegal activity becomes more widespread and more
outrageous. Companies engaged in such behavior should expect
that it is only a matter of time before someone motivated by
their morality reveals the deal to the public.
Cynics will say that the cost-benefit analysis is not so
clear-cut and if profit is the main motivation for business
then sometimes the risks will be worth the prize. This is
likely to be true of those in control of large businesses
who stand directly to make huge personal profits. (Hence
these folk should always be on law-enforcement’s “radar” and
they should be the first suspected of any wrongdoing.) But
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it will be less true of anyone who is not directly
benefiting from the illegal activity and who is contributing
to the illegal activity while being paid a miserable wage.
Indeed, as the gap between rich and poor within business and
society increases I suspect there will be more
whistleblowers and more corrupt people “at the top”. This is
because the risks may well be worth the profit for those in
power but the loss of a job that pays poorly may not be so
difficult for those already living so poorly. (Assuming
there are other jobs for them to move to.) The risks
therefore are considerable, so it may not make economic
business sense to behave illegally.
But regardless of the risks and cost-benefit analysis we may
insist that the internal goal – even if it is not always the
practice – of business, is to fit in with society at large
and to make a profit. We need not attribute the goal of
“making a profit at any cost” to current business. Business,
as an activity that occurs within a social structure will
rationally have goals consistent with that social structure,
not contrary to it. That is, it is reasonable for business
to have such a goal even if there are “free-riders” whose
illegal behavior relies on the majority assuming everyone is
acting within the law. It is reasonable because those in
business wish it to survive and going contrary to the laws
and norms of society threatens its existence.
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Finally, few business people today in Canada, U.S.A and
Europe (our social context) never publically advocate
illegality as a method to obtain a profit and to advance
their companies. Perhaps their commitment to legality is
insincere, but this seems rather unlikely. The vast majority
of business activity is, in fact, mundane and legal. (We buy
groceries and the company doesn’t steal from our bank
accounts when we do. Such mundane transactions are in the
vast majority.) Perhaps I am wrong or naïve to think that
current business goals include only legal ways to make a
profit. But given that the defenders of business assume that
legality is expected of their activity and their defenses of
business typically assumes that the activity is legal in the
society it occurs, it may count as a straw man to go after
business defined as “making a profit, no matter the law”.
The stated goal of business leaders and defenders is legal
profit-making not profit making despite the law. We should
accept the stated goal until we have overwhelming evidence
of the insincerity of the defenders of business. We do not
have overwhelming evidence of this.
But is EC true? I have already stated that I don’t intend to
imply that each and every business is condemned by my
conclusion. Thus we may note that EC has some exceptions and
curiously, these exceptions are also possible solutions to
the “problem”. It may rightly be pointed out that there are
many nonprofit businesses. Non-profit businesses are big
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business and so we may doubt that the economic rationality
of business is to make a legal profit. Plenty of
organizations do not aim at profit making but in improving
services to their cliental and maintaining their activities.
Indeed, many activities in society are best suited to be
nonprofit businesses, if businesses at all. Things as
different as nuclear waste disposal, prisons, and looking
after the elderly or vulnerable people, if not the
responsibility of governments, would likely be best
performed by nonprofit businesses. The demands of profit
making in a competitive environment leads business to take
up familiar strategies to stay competitive and to increase
profits: cutting back on staff, (hence safety) increasing
their sales (encouraging the state to imprison more people,
or to make more nuclear waste), outsourcing to dubiously
regulated companies in other countries, (lower safety
standards for consumer and employee) etc. If legal profit
making governs these industries or services then I suspect
we have some nasty future social problems forthcoming.
But, be that as it may, today nonprofit business does not
dominate the “logic” or ideology of business, nor are the
nonprofit businesses anywhere close to being in the
majority. The institution of business as we currently
possess it is decidedly not “nonprofit business” nor is
making a legal profit a marginal or unusual activity. The
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exact reverse seems pretty clearly true: legal profit making
dominates the ideology and practice of current business.
But notice that the option is there. If one wishes to avoid
the conclusion of the predictive and normative arguments (I
shall return to this point) then one way to do so is to make
premise [1] false. If the internal goal of business can change
such that “good business” is not aimed at making a legal
profit then we may be able to prevent the conclusion that
good business will be unethical and prevent the conclusion
that reasonable business people will pursue unethical
behavior. I personally like this idea. Since I care to rid
business of its unethical behavior and I am somewhat
concerned by the fact that “good business” should be
unethical, I’d like to change the current situation.
Changing the internal goals of business activity from legal
profit making to legal nonprofit making, seems to be a very
attractive solution, despite the enormous changes it would
require to current society. Making nonprofit businesses the
stereotype and statistical norm for society would, I
suspect, avoid the unethical consequences of current
business. But I can’t defend this solution here; only mark
my approval4. 4 Bill Barthemely notes that other solutions might also work, e.g. constraining business to act morally while leaving indidivuals to live within a liberal context where they have the right to behave unethically. I am not however trying to defend a solution in this paper, but it is worth remarking that this is another possible solution worth
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Premise two. The principle of rational motivation tells us
that what is judged to be good business will be pursued by
reasonable business people. There is a great deal of debate
just to how reasonable people really are and whether people
really do pursue their stated goals. But it is one of the
planks of economic theory as it still dominates today that
people are, all things being equal, reasonable, and that
they pursue their goals reasonably. This assumption does not
seem far-fetched. Naturally, we are familiar with the
exceptions in which some people refuse to enter a legal
profitable market due to their background religious or moral
beliefs. Nationalism, racism, sexism and even sentimentality
may also contribute to someone refusing to enter a legal
market that is profitable for their business. But the most
common response to those who do refuse is an argument that
attempts to reinforce the irrationality of these attitudes
or refusals: “If you don’t do it, someone else will”. What
this old chestnut implies is that we do expect people to
pursue the legal profitable market and that it would be bad
business not to, since one cannot satisfy one’s desires
whether one does, or does not, enter that market. Those that
do not will be left behind and their desires frustrated by
others who will perform the activity in question. “If you
don’t, someone else will” is not an argument that will move
someone motivated by ethical concerns, of course. They will
considering.
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correctly reply that whether others do it or not, this
doesn’t effect the morality of whether they should do it. But
in competitive business this does not seem to be true.
Whether competitors take up a market also available to
oneself is directly relevant to the profitability of one’s
company. If one’s competitors make huge profits from a
market that one has not tapped into then one puts one’s own
profit making at risk. (They may use their new profits from
the “new” market to subsidize their activities in the “old”
market and thus undercut their competitors.)
Although I am appreciative of the idea that humans, like so
many other mammals, are ”herd animals” and that that can
lead to irrational group behavior, arguably what marks us
out as distinct from other animals is that our herd
mentality is guided by what we judge to be reasonable.
Perhaps human behavior in groups isn’t that reasonable and we
have deep troubles following, as a group, what we, as a
group, judge to be reasonable. But it still seems true of
individuals that they will follow the judgments they take to
be reasonable. Group behavior requires special bonds and
motives for the individuals within the group to “act as one”
which individuals alone do not face. “All things being
equal, business people will pursue what they judge to be
good business” seems true, even if, as a group, we are
unable to do this. Those that do not follow through on their
judgments of what count as good business (legal profit-
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making) because of their commitment to other goals, might
well admit that they are not really good business people.
They may insist they are ethical people who have therefore
declined to pursue the goals of good business. But not
buying into the game doesn’t show that people do not pursue
what they judge to be a good way to play the game.
Premise three: liberalism. I do not have a complete account
of what liberalism is supposed to be and I don’t really need
one to make my point. If someone objects that, according to
their favored view of liberalism, I am mistaken about the
separation of law and morality in liberalism, then we may
drop the reference to liberalism altogether. But I take it
that a liberal society does not attempt to make what is
legal the same as what is considered moral. Perhaps
emphasizing the negative is more useful. A liberal society
will not attempt to make what is generally considered
immoral, to be illegal. For example, it is generally
considered true that infidelity in a relationship or
marriage is immoral, but Liberal societies do not attempt to
make infidelity illegal. It is generally considered immoral
for a person to take revenge upon their former lovers just
because the former lover no longer wishes to continue the
relationship. But such nastiness is not made illegal. In
liberal societies respect for freedom of speech can allow
people to hurt others’ feelings, including their religious
sentiments, political and social sensibilities. Many people
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consider making such hurtful comments to be immoral
behavior, even if it is not as serious as stealing or
assault etc. Thus we have people insulting the poor as lazy,
claiming women are inferior, marking out immigrants as
criminals and stereotyping religious folk as fanatics. If
this hurts someone’s feelings we may consider it a wrong
done, but they are legally permitted to do so. Breaking
someone’s trust is generally considered immoral (unless it
somehow brings about a great good) and this is legally
permitted in Liberal society. We may lie about a lot of
things, legally, and we may break our promises to people
quite legally. (I lie to someone about why I won’t go out
for dinner, I tell everyone the secret that I was asked to
keep.) Except for those unusual circumstances where doing so
is for a much greater good, most people agree that such
behavior is immoral. In Liberal societies property-rights
are often construed to allow for what many may think is
immoral activity. When there is a housing shortage for the
poor, rich people who own more than one residence are not
legally obliged to surrender their houses, nor are they
compelled to rent them out. Instead they may let their
houses fall into ruin unoccupied, even if the general
population is in desperate need. Some people find such a
waste of resources when others are in need to be immoral.
But it is legal.
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In Liberal societies individual rights are often instituted.
But rights are often constraints on utility and thus
conflict with the utilitarian view that it is wrong to
refuse to do what will make the majority better off when
that option is available. This tension between rights and
utility can open up a space for immoral but legal activity.
It may be immoral to turn someone away from a dinner party
upon discovering his race, gender, religion or political
views. Such discrimination may have been made illegal in the
public domain, but it is perfectly legal in a typical
liberal society when it comes to dinner parties at one’s own
home. Racist, sexist and homophobic behavior can be
considered immoral but even if it amounts to insults,
avoidance or even ostracism in the “private domain”, in a
liberal society it will be legally permitted. My dinner
parties are not open to everyone and I cannot be legally
compelled to accept someone even though I reject them for
immoral reasons.
And perhaps these activities should be legal. Perhaps we
need the “legal space” to experiment with such behavior.
Perhaps it is necessary for a healthy society to legally
allow such immoral behavior. Perhaps allowing it to be legal
is necessary for us to learn to refrain and to become
sincerely moral people. Perhaps we need to be able to make
moral mistakes in order to develop as beings committed to
morality. Such sentiments might be part of a defense of
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liberalism but they don’t conflict with the idea that
liberalism legally permits such immoral behavior.
One way to prevent business from pursuing immoral behavior
would be to change the external context of business. We saw
above that by changing the internal goals of business, from
legal profit making to the goals of nonprofit business, we
might prevent business from pursuing immoral activities. If
we remove business from a liberal context – keeping in mind
that all I intend by “liberal” is that there is a gap
between what is illegal and what is immoral – we may prevent
business from pursuing immorality. This ‘solution” is not
one I favor. I do not think we should attempt to construct a
society where everything generally considered immoral should
be made illegal. That, I believe, has disastrous
consequences as we see in religious and totalitarian
societies that attempt it. I don’t believe, for a minute,
that adultery is morally acceptable but I also don’t believe
it should be illegal. Countries that attempt to enforce
standards of morality appear to be very unhappy and do not
appear to be flourishing. But this is not my topic. I cannot
defend my preferred society here. Nevertheless, closing the
gap between immorality and illegality might be a “solution”
that would prevent business from being immoral. It is not,
on careful thought, a good solution.
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Finally, premise four. There are many legal profitable
markets that involve immoral activity. I am loath to mention
any that haven’t yet been exploited since I would rather
they were not exploited. But they exist. Here’s one that,
as I write, has been in the news. Some websites cater to men
who wish to get revenge on their past girlfriends. For a fee
they can upload and share their intimate photographs of
their former lovers for other men to see. The business is
very lucrative but it is premised on revenge and the attempt
to humiliate women. There’s nothing morally worthwhile in
any of it, but the demand for the activity exists and those
providing the service have made enormous profits. There are
also websites that cater for married people to secretly
cheat on their partners. Since infidelity is an admitted
immoral activity, encouraging and enabling such behavior is
also immoral. But it is legal and very profitable. Those
offering such services may well say, indignantly, “I’m not
cheating on anyone and I’m not doing anything that isn’t
permitted.” If all they mean to say is that they are not
breaking the law, then of course that is quite true.
Business will pursue legal and immoral activity. But of
course, they are promoting their service, as good business
people will. They will attempt to increase the number of
customers to increase their profits. But advocating,
encouraging and providing the means for people to do cheat
and get revenge is also immoral. I won’t go on. Examples are
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legion. But given that these are legal and profitable
markets, business will pursue them.
The premises of the predictive argument appear true. In a
liberal society business will, because of its goals to make
a legal profit, pursue immoral activities.
Before turning to normative argument (which will require
very little defense) one objection needs to be examined. The
worry is that the argument given does not mark out business
activity from other activities. If most human activities in
liberal societies will lead to immoral behavior we may think
that this isn’t any special condemnation of business. It’s
just like all other human activities so it is rather
unremarkable or uninteresting. If business is as bad as
everything else we do, then it isn’t really that bad, one
might think.
Now I don’t really think that if this situation is
generalisable to other activities then it is somehow of no
interest. Nor do I think that because it is generalizable
that it would show that we should be complacent and make no
attempt to change the circumstance. If other institutions
also pursue legal but immoral activities in liberal society
that may still require a solution. I do wish to avoid
immoral activity and I want others to do so also. There’s a
problem that needs to be solved. If the problem also affects
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other institutions this doesn’t let business off the hook,
far from it.
But is the complaint a good one? Do other institutions
suffer the same fate? To make this complaint plausible we
have a “formula” provided by the argument I have given. We
need to show that given the internal goals of the activity
and the gap between immorality and illegality, immoral
activity will be pursued. If one can satisfy one’s goals by
immoral but legal activity then those activities possessing
those goals will indeed lead to immoral activity.
Back to Hockey. It is currently permitted by the practice,
economics and policing of hockey, to have fights in the game
and to physically hurt the other players. Legally permitted
contact between players may hurt one of the players a great
deal; even break limbs or cause serious life threatening
concussions. But many of these are permitted by the rules –
the player was just unfortunate and those who (legally)
pushed him into the boards, say, was just far bigger and
heavier. It is permitted and encouraged, but you might well
agree that physical fighting isn’t morally acceptable. Thus,
hockey will pursue immoral activities. On the other hand,
when everyone agrees to the fighting, as in boxing, it is hard to
see it as immoral. So hockey is not a great example to make
the point that business is not alone, since there seems to
be a general consensus among the stakeholders that adult
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hockey should be played this way. Everyone appears to agree
to the risks and the violence. No one is compelled. Although
my imagination may fail me, I can’t think of other human
activities or institutions that in a liberal society will
pursue immoral activity. The goals of other activities and
institutions are not in any tension with the refusal to
pursue immoral activities. But this is not true for the goal
of legal profit making. One ignores a legal profitable
market that involves immoral behavior only if one is not
trying to be good at business. One ignores such a market at
one’s economic peril. Such is the nature of financial
competition.
5. Concluding with The Normative Argument
The normative argument is one premise shorter than the
predictive argument. So far I have argued that business will
pursue immoral activity. I have relied on economic normative
claim that good business will pursue legal and profitable
markets and the claim that generally people pursue what they
judge to be correct. The normative argument ignores this
latter claim and goes straight to the normative conclusion
regarding what good business must be in liberal society.
The Normative Argument
[EC] It is not good business to ignore a legal and
profitable market [Principle of
Economic Rationality]
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[L] In Liberal societies some immoral behavior is legal,
i.e. the law does not attempt to be coextensive with
morality, i.e. there are activities that are agreed to be
immoral and are legally permissible [Liberal principle]
[ER] There are legal but immoral activities which are also
profitable markets [Empirical Fact]
Therefore:
It is not good business to ignore markets that are
profitable, legal and involve immoral activities, i.e. Good
business should act immorally.
Since the premises of this argument have already been
defended I have little more to say. It isn’t good business,
according to the standards of current business to ignore a
legal and profitable market, so a good businessperson ought
not to do so. Since there are markets involving legal,
profitable and immoral activities, good business ought to
pursue those markets. To ignore them would be bad business
and business people ought not to be bad at what they do.
Given the goals of business, only poor and badly run
businesses would avoid such activities.
However, as I noted above, if we care about morality we should
look for a solution to this problem. I have noted my
preferences for changing the business model from legal
profit making into a legal nonprofit making activity model.
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