Human Centric Innovation

Driving a Trusted Future

Fujitsu’s Salesforce Consulting Services and Solutions

Featured Offerings for Retail

Fujitsu Digital In-store Order Fulfillment Solution

45%Enhanced Fulfillment Accuracy

35%Efficient BOPIS Order Fulfillment

50%Optimized Task Handling

In-store Fulfillment

Optimized Task Assignment &

Management for BOPIS & SFS

Actionable Insights based on Einstein enabled

Retail Store Analytics

Proactive Employee Training &

Enablement

Powered by:

Efficient Retail Store Capacity

Planning & Employee Shift Management

Simplified Product Barcode Scanning to ease

BOPIS Order Operations

Curated Retail Operations, Store

& Employee Performance dashboards

Fujitsu ClientelingEmpower your Sales Associate and enhance 1 on 1 customer engagement through Fujitsu Offering and accelerators

Key features: Access and edit key customer

information

Contact customers directly over email, mobile, and social channels

Take notes, manage task and activities

Review Offers

Schedule appointments

CLIENTELING

Targeted Benefits of SF Analytics:• One mass retailer realized 100x ROI from increased purchase conversion in the first

year following use of the digital content optimization dashboard. Another company realized over $27 M revenue opportunity for one of its brands, leading to actionable improvement recommendations applied to other brands

• “In three months, we not only had dashboards, but we had staff actively using this data, actively getting insights, actively taking action, and really making a difference for customers in each of our restaurants.” ~ Zach Sippl, Director of BI, Chipotle

• Up to 90% reduction in report production time ~ PepsiCo

Key Fujitsu Offerings in Analytics:• A framework and a process for helping customers achieve their goals and build

competitive advantage by optimizing the economic benefits of Information based on Fujitsu’s collective knowledge acquired by delivering 2000+ Data Analytics projects to global customers

• Fast deployment of standard retail BI solutions based on a portfolio of 17 pre-packaged SF Analytics (Tableau) dashboards

• Custom retail BI solutions delivered by Fujitsu highly skilled global teams with 16+ years experience in deployment of Salesforce products and technologies

• Continuous intelligence and support in your digital journey by your trusted advisor

Personas Involved in Analytics:• Senior executives • Customers• Employees• Business users • Business and data analysts• Data scientists• Developers, data engineers, data architects

Fujitsu’s Offering – Salesforce Analytics

Enable next generation Salesforce Analytics: designed for the individual, scaled for the enterprise

Notable Customer Quotes:Without Tableau, important insights would still be going undiscovered, buried in spreadsheets and forms spread across the business. ~ Tesco’s Manager

Tableau visuals make fraud obvious and they help me tell the stories behind the data. ~ Allstate Insurance’s Special Investigation Unit Field Analyst

Targeted Benefits*

Key Features• Structured approach towards Analysis & Migration• Optimize business processes and end-user experience• Enhance and attain key Lightning Migration KPIs • Improved visibility, assess and security control• Powered by Salesforce & Industry best practices

Who on your side is involved…• End Customers & Business Users

• Internal Salesforce Technical Team

Fujitsu’s Offering – Salesforce Lightning Migration Enable next generation User Experience through Salesforce Lightning Experience and take advantage of newer features of the Lightning Platform and increase adoption.

What our customers are saying…

*Source: Forrester study on Lightning Migration & Fujitsu’s completed projects

Very Very Intuitive & Simple, Great Tool which will make our lives must easier. – VP, Onboarding

Intuitive, Like the ability to show all information in 1 place, will definitely make the life much easier.

– Sr. VP, Sales

3%

Increase in user productivity

80%

Reduction in developer turnover

50%

Increase in speed to market

30%

Increase in adoption

GLOVIA OM’s unparalleled order-to-cash capabilities is the agile layer you need to elevate your customer experience and unlock value in your sales and distribution channels

Fujitsu GLOVIA® OM

Simplify Modernize Grow

Eliminate internal complexities

in your systems and processes

Unlock the potential that exists

in your partner ecosystem

Realize your potential through new business

models and value-added service

Fujitsu’s Value Proposition

Makes Fujitsu THE winning digital integrator.

Industry Knowledge

Experienced and Certified

Team

Competitive Digital

IP + + +

Among Top System

Integrators

Copyright 2019 Fujitsu - Confidential

For more information, contact us at salesforce@fujitsu.com