REQUIRED INTERNET EXPLORER 8 SETTINGS FOR ...

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Support Hours: M - F 5:00AM - 4:00PM PST/PDT Support Phone: (949) 567-7030 Support Email: [email protected] 1 | Page REQUIRED INTERNET EXPLORER 8 SETTINGS FOR BIRCHSTREET PUNCHOUT SUPPLIERS Detailed Instructions on how to Modify Internet Explorer Settings for Punchouts The purpose of this document is to provide instruction on how to modify Internet Explorer 8 settings to allow Punchout Supplier sites to load within the BirchStreet application. Each Punchout Supplier’s site link may have different access requirements; however the steps listed in this document are comprehensive and designed to accommodate the various requirements for each one. **Please Note Before Proceeding: If you are unable to change your own settings, you will need the local Hotel or Corporate IT to assist with these security changes. Possible hardware appliances or software installations that could prevent access includes (but is not limited to) Group Policies, Proxy Servers, VPNs, Operating System Firewalls, 3 rd Party antivirus, Internet Security software, and various Toolbars (MSN, Yahoo, Google, etc). Security Tab Settings Step 1: Open Internet Explorer and select Internet Options from the Tools Menu.

Transcript of REQUIRED INTERNET EXPLORER 8 SETTINGS FOR ...

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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REQUIRED INTERNET EXPLORER 8 SETTINGS

FOR BIRCHSTREET PUNCHOUT SUPPLIERS

Detailed Instructions on how to Modify Internet Explorer Settings for Punchouts

The purpose of this document is to provide instruction on how to modify Internet Explorer 8 settings to allow

Punchout Supplier sites to load within the BirchStreet application. Each Punchout Supplier’s site link may have

different access requirements; however the steps listed in this document are comprehensive and designed to

accommodate the various requirements for each one.

**Please Note Before Proceeding: If you are unable to change your own settings, you will need the local Hotel or

Corporate IT to assist with these security changes.

Possible hardware appliances or software installations that could prevent access includes (but is not limited to)

Group Policies, Proxy Servers, VPNs, Operating System Firewalls, 3rd

Party antivirus, Internet Security software, and

various Toolbars (MSN, Yahoo, Google, etc).

Security Tab Settings

Step 1: Open Internet Explorer and select Internet

Options from the Tools Menu.

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Step 2: On the Security Tab, select Trusted Sites, and

click the Sites button.

Step 3: Make sure the checkbox next to “Require server

verification (https:) for all sites in this zone” is

NOT checked for all sites in this zone” before

clicking Add.

Step 4: In the new window that opens, please add the

URL for the punchout you are using in the format

shown to the right. A full list of URL’s can be

found in the Punchout Site Listing section at the

end of this document. Enter only the links for the

suppliers set up in BirchStreet for your hotel.

Step 5: Once you type the address in the box at the top,

click the “Add” button.

Step 6: You MUST also add the following to your Trusted

Sites for BirchStreet:

*.birchstreetsystems.com & *.birchstreet.net

Notes: The * symbol is a wildcard that will match any

string. Therefore *.birchstreetsystems.com will

match any site within the birchstreetsystems.com

domain.

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Once completed with the steps above, click “Close”.

Step 7: If the Trusted Sites Security Level on the Security

Tab shows as “Custom”, you will need to change this back

to the default settings. Click the “Default Level” button

Once reset, your window will show a lever set to

“Medium”.

Step 8: Drag the lever down one level, so the description

shows “Medium-Low”.

Note: This will NOT affect general Internet browsing.

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Support Email: [email protected]

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Step 9: Next, click the “Custom Level…” button:

Step 10: Scroll down the list until you see “Display Mixed

Content”. Make sure the radio button next to

“Enable” is selected.

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Support Email: [email protected]

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Step 11: Next, scroll down further to the “Use Pop-Up

Blocker” section and make sure the “Disabled” option is

selected.

Click “OK”.

Also confirm the setting changes by clicking “OK”

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Privacy Tab Settings

Step 1: Select the Privacy Tab and click the “Sites”

button.

Step 2: Please add the URL for the punch-out’s you

are using in the format shown to the right. A

full list of URL’s can be found in the Punchout

Site Listing section at the end of this

document. Enter only the links for the

suppliers set up in BirchStreet for your hotel.

Step 3: Once you type the address in the box at the

top, click the “Allow” button.

Step 4: You MUST also add the following to your

Trusted Sites for BirchStreet:

birchstreetsystems.com & birchstreet.net

Click “OK”.

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Cookie Handling

Step 5: After you’ve selected ‘OK’ on the ‘Trusted

Sites’ window you will be directed back to the

‘Internet Options’ screen. You will then need

to select the ‘Advanced’ button just to the

right of the ‘Sites’ button (still under the

‘Privacy’ tab).

Step 6: Click the “Override automatic cookie

handling” checkbox.

Step 7: Confirm First and Third Party Cookies are set

to “Accept”.

Step 8: Click the “Always allow session cookies”

Click ‘OK’ when finished

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Pop-Up Blocking

Step 8: If the “Turn on Pop-Up Blocker” is unchecked,

skip to the Advanced Tab Option section.

IF the box is checked, you will need to add all

necessary Punchout links and both BirchStreet sites as

pop-up blocking exceptions.

Step 9: With the “Turn on Pop-Up Blocker” checked,

click the “Settings” button

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Support Phone: (949) 567-7030

Support Email: [email protected]

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Step 10: In the new window that opens, please add

the URL for the punchout you are using in the

format shown to the right.

Step 11: Once you type the address in the box at the

top, click the Add button.

Step 12: You MUST also add the following to your

Trusted Sites for BirchStreet:

*.birchstreetsystems.com & *.birchstreet.net

Advanced Tab Options

Step 1: Click the Advanced Tab

Step 2: Scroll down to the “Security” Section. Make

sure the “Do not save encrypted pages to disk”

option is unchecked.

Click “Apply”, then “OK”.

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Still Experiencing Problems with Punchouts?

If you are still experiencing issues with a particular

punchout, look for the Privacy Report icon , in the

bottom of the Internet Explorer Window.

Step 1: Double click the icon. A new window will

open that will display all cookies that were

restricted or blocked:

Step 2: Double click on any of the blocked sites and

select ’Always Allow this site to use Cookies’.

Step 3: Click OK, and then Close.

Step 4: Exit the punchout, and try again.

Step 5: If you ever receive the following prompt, you

MUST click “No” otherwise the punchout will not load

correctly.

Please Note: Taking the steps on Page 4, “Step 10” will

eliminate this prompt from being displayed.

Step 6: After taking all required steps, delete

Temporary Internet files and Cookies

Step 7: Close Internet Explorer, reopen and log back in

to BirchStreet.

If the issue still exists, please contact your IT

department to directly with BirchStreet Support

[email protected] or (949)567-7030

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Punchout Site Listing

The following is a list of the available BirchStreet punchout suppliers and the URL’s that are utilized by their sites.

Please check with your BirchStreet Corporate or Property contact to confirm which ones are available for your

hotel.

Punchout Supplier URL to Add

Ackland/Grainger *.acklandsgrainger.com

American Hotel *.americanhotel.com

AS Hospitality *.four51.com

Bearcom *.suppliersolutions.com

Ben E. Keith *.amphire.com

CDW *.cdw.com

Cenveo IT *.printable.com

ChefWorks *.chefworks.com

Cintas Uniforms *.cintasuniforms.com

Corporate Express/Staples *.eway.com

Corporate Express/Staples *.cexp.com

Courtesy Products *.courtesyproducts.com

Dell Inc. *.dell.com

eAdvantage (DMA) *.amphire.com

Edward Don *.don.com

FASTENAL *.fastenal.com

Grainger *.grainger.com

Grand & Toy *.grandandtoy.com

Greenleaf *.greenleafsf.com

Guest Supply *.ezord.com

HD Supply *.suppliersolutions.com

Hubert *.hubert.com

IBM *.ibm.com

Insight Direct USA *.insight.com

J. Ambrogi *.ambrogifoods.com

Johnson Diversey *.cleanwise.com

LA Specialty/SF Specialty *.laspecialty.com

NA Corp *.nacorporation.com

Nicholas & Co *.amphire.com

Office Depot *.officedepot.com

Osram Sylvania *.mysylvania.com

Shamrock Foods *.amphire.com

Support Hours: M - F 5:00AM - 4:00PM PST/PDT

Support Phone: (949) 567-7030

Support Email: [email protected]

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Superior Uniform Group *.superioruniformgroup.com

Sysco *.esysco.net

Testa Produce *.testaproduce.com

Tip-Top Branding *.co-store.com

Twin Hill *.twinhill.com

US Food Service *.usfood.com

USFI *.dynmarcom.com

Wasserstrom *.wasserstrom.com

Zones *.zones.com