REQUIRED INTERNET EXPLORER 8 SETTINGS FOR ...
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Transcript of REQUIRED INTERNET EXPLORER 8 SETTINGS FOR ...
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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REQUIRED INTERNET EXPLORER 8 SETTINGS
FOR BIRCHSTREET PUNCHOUT SUPPLIERS
Detailed Instructions on how to Modify Internet Explorer Settings for Punchouts
The purpose of this document is to provide instruction on how to modify Internet Explorer 8 settings to allow
Punchout Supplier sites to load within the BirchStreet application. Each Punchout Supplier’s site link may have
different access requirements; however the steps listed in this document are comprehensive and designed to
accommodate the various requirements for each one.
**Please Note Before Proceeding: If you are unable to change your own settings, you will need the local Hotel or
Corporate IT to assist with these security changes.
Possible hardware appliances or software installations that could prevent access includes (but is not limited to)
Group Policies, Proxy Servers, VPNs, Operating System Firewalls, 3rd
Party antivirus, Internet Security software, and
various Toolbars (MSN, Yahoo, Google, etc).
Security Tab Settings
Step 1: Open Internet Explorer and select Internet
Options from the Tools Menu.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Step 2: On the Security Tab, select Trusted Sites, and
click the Sites button.
Step 3: Make sure the checkbox next to “Require server
verification (https:) for all sites in this zone” is
NOT checked for all sites in this zone” before
clicking Add.
Step 4: In the new window that opens, please add the
URL for the punchout you are using in the format
shown to the right. A full list of URL’s can be
found in the Punchout Site Listing section at the
end of this document. Enter only the links for the
suppliers set up in BirchStreet for your hotel.
Step 5: Once you type the address in the box at the top,
click the “Add” button.
Step 6: You MUST also add the following to your Trusted
Sites for BirchStreet:
*.birchstreetsystems.com & *.birchstreet.net
Notes: The * symbol is a wildcard that will match any
string. Therefore *.birchstreetsystems.com will
match any site within the birchstreetsystems.com
domain.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Once completed with the steps above, click “Close”.
Step 7: If the Trusted Sites Security Level on the Security
Tab shows as “Custom”, you will need to change this back
to the default settings. Click the “Default Level” button
Once reset, your window will show a lever set to
“Medium”.
Step 8: Drag the lever down one level, so the description
shows “Medium-Low”.
Note: This will NOT affect general Internet browsing.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Step 9: Next, click the “Custom Level…” button:
Step 10: Scroll down the list until you see “Display Mixed
Content”. Make sure the radio button next to
“Enable” is selected.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Step 11: Next, scroll down further to the “Use Pop-Up
Blocker” section and make sure the “Disabled” option is
selected.
Click “OK”.
Also confirm the setting changes by clicking “OK”
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Privacy Tab Settings
Step 1: Select the Privacy Tab and click the “Sites”
button.
Step 2: Please add the URL for the punch-out’s you
are using in the format shown to the right. A
full list of URL’s can be found in the Punchout
Site Listing section at the end of this
document. Enter only the links for the
suppliers set up in BirchStreet for your hotel.
Step 3: Once you type the address in the box at the
top, click the “Allow” button.
Step 4: You MUST also add the following to your
Trusted Sites for BirchStreet:
birchstreetsystems.com & birchstreet.net
Click “OK”.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
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Cookie Handling
Step 5: After you’ve selected ‘OK’ on the ‘Trusted
Sites’ window you will be directed back to the
‘Internet Options’ screen. You will then need
to select the ‘Advanced’ button just to the
right of the ‘Sites’ button (still under the
‘Privacy’ tab).
Step 6: Click the “Override automatic cookie
handling” checkbox.
Step 7: Confirm First and Third Party Cookies are set
to “Accept”.
Step 8: Click the “Always allow session cookies”
Click ‘OK’ when finished
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
8 | P a g e
Pop-Up Blocking
Step 8: If the “Turn on Pop-Up Blocker” is unchecked,
skip to the Advanced Tab Option section.
IF the box is checked, you will need to add all
necessary Punchout links and both BirchStreet sites as
pop-up blocking exceptions.
Step 9: With the “Turn on Pop-Up Blocker” checked,
click the “Settings” button
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
9 | P a g e
Step 10: In the new window that opens, please add
the URL for the punchout you are using in the
format shown to the right.
Step 11: Once you type the address in the box at the
top, click the Add button.
Step 12: You MUST also add the following to your
Trusted Sites for BirchStreet:
*.birchstreetsystems.com & *.birchstreet.net
Advanced Tab Options
Step 1: Click the Advanced Tab
Step 2: Scroll down to the “Security” Section. Make
sure the “Do not save encrypted pages to disk”
option is unchecked.
Click “Apply”, then “OK”.
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
10 | P a g e
Still Experiencing Problems with Punchouts?
If you are still experiencing issues with a particular
punchout, look for the Privacy Report icon , in the
bottom of the Internet Explorer Window.
Step 1: Double click the icon. A new window will
open that will display all cookies that were
restricted or blocked:
Step 2: Double click on any of the blocked sites and
select ’Always Allow this site to use Cookies’.
Step 3: Click OK, and then Close.
Step 4: Exit the punchout, and try again.
Step 5: If you ever receive the following prompt, you
MUST click “No” otherwise the punchout will not load
correctly.
Please Note: Taking the steps on Page 4, “Step 10” will
eliminate this prompt from being displayed.
Step 6: After taking all required steps, delete
Temporary Internet files and Cookies
Step 7: Close Internet Explorer, reopen and log back in
to BirchStreet.
If the issue still exists, please contact your IT
department to directly with BirchStreet Support
[email protected] or (949)567-7030
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
11 | P a g e
Punchout Site Listing
The following is a list of the available BirchStreet punchout suppliers and the URL’s that are utilized by their sites.
Please check with your BirchStreet Corporate or Property contact to confirm which ones are available for your
hotel.
Punchout Supplier URL to Add
Ackland/Grainger *.acklandsgrainger.com
American Hotel *.americanhotel.com
AS Hospitality *.four51.com
Bearcom *.suppliersolutions.com
Ben E. Keith *.amphire.com
CDW *.cdw.com
Cenveo IT *.printable.com
ChefWorks *.chefworks.com
Cintas Uniforms *.cintasuniforms.com
Corporate Express/Staples *.eway.com
Corporate Express/Staples *.cexp.com
Courtesy Products *.courtesyproducts.com
Dell Inc. *.dell.com
eAdvantage (DMA) *.amphire.com
Edward Don *.don.com
FASTENAL *.fastenal.com
Grainger *.grainger.com
Grand & Toy *.grandandtoy.com
Greenleaf *.greenleafsf.com
Guest Supply *.ezord.com
HD Supply *.suppliersolutions.com
Hubert *.hubert.com
IBM *.ibm.com
Insight Direct USA *.insight.com
J. Ambrogi *.ambrogifoods.com
Johnson Diversey *.cleanwise.com
LA Specialty/SF Specialty *.laspecialty.com
NA Corp *.nacorporation.com
Nicholas & Co *.amphire.com
Office Depot *.officedepot.com
Osram Sylvania *.mysylvania.com
Shamrock Foods *.amphire.com
Support Hours: M - F 5:00AM - 4:00PM PST/PDT
Support Phone: (949) 567-7030
Support Email: [email protected]
12 | P a g e
Superior Uniform Group *.superioruniformgroup.com
Sysco *.esysco.net
Testa Produce *.testaproduce.com
Tip-Top Branding *.co-store.com
Twin Hill *.twinhill.com
US Food Service *.usfood.com
USFI *.dynmarcom.com
Wasserstrom *.wasserstrom.com
Zones *.zones.com