Need of Strategy in Business Organization Dr. Unmekha Tare, Mr. Anil Mirchandani and Mr. Vishal...
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Transcript of Need of Strategy in Business Organization Dr. Unmekha Tare, Mr. Anil Mirchandani and Mr. Vishal...
Disseminate Knowledge‐International Journal of Research in Management Science and Technology
ISSN No. 2321-1245 Volume 1 Issue 3 July -September Year 2013
Sanskar Jyoti Vidhya Niketan www.sjvndk.com
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
Disseminate Knowledge-International Journal of Research in Management Science and Technology (Disseminate Knowledge-IJRMST) Page 59
Need of Strategy in Business Organization
Dr. Unmekha Tare, Assistant Professor, St. Paul Institute of Professional Studies, Indore
Prof. Anil Mirchandani, Associate. Professor, St. Paul Institute of Professional Studies,
Indore
Mr. Vishal Mehta, Assistant Professor, St. Paul Institute of Professional Studies, Indore
Concept of strategy
A strategy is an unified, comprehensive and integrated plan that relates the strategic
advantages of the firm to the challenges of the environment. It is designed to ensure that
the basic objectives of the enterprise are achieved through proper execution by the
organisation.
Thus, matching the enterprise resources with the varying business conditions remains the
chief activity of a strategy of any organisation. It determines how the organisation should
be positioned in future to take advantage of the market opportunities.
Strategy consists of making choice among alternative action programmes, commitment to
specific product markets, competitive moves and business approaches, on the part of the
managers to achieve organizational objectives.
“Strategy is the direction and scope of an organisation over the long-term which achieves
advantage for the organisation through its configuration of resources within a challenging
environment, to meet the needs of markets and to fulfill stakeholder expectations.”
Features of strategy
• The desired business aims that what an organisation wants to achieve in the long-run
(direction).
• Choice of markets that a business should compete in and the kind of activities
involved in such markets and their scope.
• The way a business can perform better than the competitors (advantages).
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
Disseminate Knowledge-International Journal of Research in Management Science and Technology (Disseminate Knowledge-IJRMST) Page 60
• The skills, assets, finance, relationship, technical competence, facilities that are
required for competing (resources).
• Scanning the external, environmental factors that affect the ability of any business to
compete (environment).
• The values and expectations of those who have power in and around the business
(stakeholders).
A strategy begins with the concept of how to use the resources of an organisation most
effectively in a changing environment. It can be simplified by illustrating the concept of a
game plan in sports. Before a team goes into the field, an effective coach examines a
competitor’s past plans, its strengths and weakness and at the same time examines his
own team’s strengths and weaknesses. The coach then designs a competitive strategy to
achieve the objective.
A strategy for a firm is one such game plan. A firm deals with a number of competitors
simultaneously and with the government, suppliers, owners, labour unions and others.
A strategy is oriented toward basic issue such as:
• What is our business?
• What should it be?
• What are our products and markets?
• What can our firm do to accomplish objectives?
• How do we leverage the advantages offered by the environmental parameters?
• How do we stay clear of the threats posed by the environment?
A diagram to show the Strategy Formulation of Business Unit:
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
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Scope and Importance of Strategy
The importance of strategy has been accepted in the history of business in India as well as
abroad. In fact, strategy is more important than ever, particularly for organisations that
want to differentiate themselves from others.
The formulation of a good strategy facilitates a number of actions and desired results that
would be difficult otherwise. A strategic plan provides employees with a clear vision of
the purposes and objectives of the organisation. The formulation of strategy forces
organisations to examine the prospect of change in the near future and to prepare for it
rather than to wait inactively until market forces compel it to change. Strategic
formulation helps the organisation to plan its capital budgeting. Thus even if
organisations have limited funds to invest, they can allocate capital funds where they will
be most effective to derive the highest returns on their investments.
On the contrary, an organisation lacking a clear strategic plan gives its decision makers
no direction other than the maintenance of the present status. The organisation becomes
purely reactive to external pressures and less effective at dealing with change. In highly
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
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competitive markets, an organisation without a coherent strategy is likely to be
outmanoeuvred by its rivals and may face a declining market share or even declining
sales. Moreover strategy leads to the following benefits:
1. Financial benefits in terms of profit and cost minimization.
2. Improved ability to prevent problems.
3. Improved quality of decisions through group interaction.
4. Better employee incentive.
5. Clear role identification of employees avoiding duplication of work.
6. Reduced gaps and overlaps in activities.
7. Lesser reluctance to change.
Steps of Strategy
The formulation of a reliable strategy can be executed through six important steps:
1. The company or organisation must first choose the industry in which it wishes to
engage- in other words, the corporate strategy.
2. The organisation should then put forward a “mission statement” consistent with its
business definition.
3. The organisation must develop strategic objectives or goals and set performance
objectives (e.g., at least 15 percent sales growth each year).
4. Based on its overall implication, an analysis of both internal and external factors, the
organisation must create a specific business or competitive strategy that will fulfill its
corporate goals (e.g., pursuing a market niche strategy, being a low-cost, high-volume
producer).
5. The organisation then implements the business strategy by taking specific steps (e.g.,
lowering prices, forging partnerships, entering new distribution channels).
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6. Finally, the organisation needs to review its strategy’s effectiveness, measure its own
performance and possibly change its strategy by repeating some or all of the above
steps.
7. These steps form the core of strategic management in the organisation.
Strategic Decision-making
The concept of strategy becomes a process of taking decisions when the organisation
formulates a strategic plan. While determining the future, strategic decisions develop the
identity and character of the organisation. They do this by determining if the organisation
will continue in the same business line, or diversify in broader fields of activities. They
also explore the possibility of the organisation’s entry in a new market or its dominant
increase in the existing market.
Strategic decisions principally deal more with external than internal business problems
and specifically with the selection of the product mix (the full range of products on offer
by the organisation).
Strategic decisions are different from operating decisions that are concerned with the
daily activities or current operations. Examples of such activities are resource allocation
monitoring, performance and applying controls, production planning and scheduling
inventory management and control.
Strategic decisions also differ from administrative decisions that deal with structuring the
firm’s resources in order to create a maximum performance potential. These decisions
involve several activities, which are as follows:
• Establishing authority-responsibility relationships,
• Establishing work flows, communication, distribution channels,
• Locating facilities as well as acquiring and developing resources,
• Developing sources of raw materials supply, personnel training and development,
• Financing and acquisition of plant and equipment.
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Strategic decisions have the following dimensions:
• Top management involvement: Strategic decisions are associated with several fields
of organisational operations. This call for an understanding of major implications and
the essential authority that allows allocating resources for the implementation of
strategic decisions. Such understanding and authority exists only with the top
management, which is dominant in strategic decision-making.
• Allocation of large amount of resources: Strategic decisions call for obligation of
the organisation to long term activities that aim the operation of substantial resources.
These resources in the form of men (personnel), machines (plant), materials (raw
materials) and money (capital) have to be attained from organisation’s surplus.
• Impact on long-term prosperity of the organisation: Strategic decisions have a
significant impact on the organisation’s prospective growth and success. This is due
to the organisation’s commitment to any strategy chosen before along with its specific
product-market features. It is difficult to shift the organisations perspective by
adopting a radically different strategy in the short run.
• Future-Oriented: Strategic decisions are based on foresight, anticipated by the
management. In a fast changing competitive world, a proactive business approach is
adopted to meet the projected changes.
• Multi functional or multi business consequences: Strategy formulation may have
implications for several functional departments, Strategic Business Units (SBUs) and
units of operation in terms of allocation and reallocation of resources and
responsibilities. These implications may result from strategic decisions bearing on
product-mix, organisational structure and competitive emphasis.
• Consideration of factors in the external environment: The open system in which
the firms interact with the environment, calls for strategic decisions to be made in
light of how suppliers, creditors, customers, competitors and government are likely to
react to environmental changes.
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• Readiness to make non-self-generative decisions: Often managements do not have
any forewarning that strategic decisions are necessary. This is a challenging
dimension that involves real time issues or ‘mid-year surprises’ (unforeseen and
uncertain events that occur in the market). The organisation should therefore remain
flexible and prepared to make strategic decisions at any point of time.
Role of a Strategist
A strategist is someone who is expert in developing and implementing strategies. He is
however, responsible for more than developing a strategic plan. He is someone who helps
the organisation, and the people within it to create their futures. Strategists try to capture
the imagination of their customers for better selling purposes. They inspire the
organisation’s employees to channel their energy into actions that support the company’s
vision. The role of a strategist is, therefore, much larger. An efficient strategist plays the
following roles:
• Forecaster: A forecaster is a person who sees the future. The efficient strategist helps
his team to imagine the future within which they will be competing. He identifies the
organisation’s competencies and unique strengths. He studies changes occurring in
the macro environment, the markets, the industry and the competitors of the business.
He then uses imaginative thinking to help the team visualise and thus adjust to the
future changes that their organisation will face.
• Sculptor: A sculptor is an artist ‘who carves a form’ out of raw materials. The
sculptor strategist creates a unique role or purpose for the organisation. He predicts
the reason why the organisation will be successful within any specific imagined
future. The sculptor begins by defining the organisation’s future target markets. He
then provides the future shape of the organisation by defining why its future
customers will choose to support its products, instead of those produced by any other
future imagined corporate competitor. Having got the basic form for his sculpture, the
sculptor strategist then carves away everything that isn’t contributing to the sculpture.
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
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So the strategist changes systems, structures, rewards, alliances, products and services
to ensure that everything supports the organisational purpose.
• The Diplomat: A diplomat is someone who is ‘skilled in the art of manoeuvring and
manipulation.’ The diplomat strategist knows the power players in the organisation.
He knows what drives each leader. He knows who is motivated by ego and who is
motivated by money. He is aware who needs to be recognized and who thrives on
‘making a difference’.
• Mentor: A mentor is ‘a person who gives personal spiritual guidance to his
disciples.’ The strategist guru i.e. the mentor shows how each individual employee in
the company can contribute to the greater, noble organisational goal. He helps
individual employees to discover their unique personal purpose. Then he guides them
to channel their energy and talent towards living their purpose, while at the same time
performing to support the organisational goal.
• Innovative Entrepreneur: Many employees find that their talents, passions,
creativity, imagination and energy are locked behind bars of the company culture.
Fearful managers who want to be in control’, and ‘avoid making mistakes’, often bar
the keys to creativity, passion, self-confidence and innovation. The Entrepreneur
strategist shows employees how to escape from captivity of boredom and fear without
altering their fearful managers. He provides the key to unlocking their talents,
creativity and energy. He shows the employees how to frame their passions as
‘simply a tool for helping the company to achieve its strategies’.
Conclusion:
Strategic decision is related to decision concerning the scope of the organisation and the
internal skills and resources required to achieve the scope. This needs the selection and
execution of a sound strategic decision that can influence major investment patterns.
A strategy operates at several levels. Corporate-level strategic management is the
management of activities, which define the overall character and mission of the
Volume 1, Issue 3, July- September 2013 ISSN No.2321-1245
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organisation, whereas business level strategic management includes policies involving
new product development, marketing mix, research and development, personnel etc.
Strategy is useful in practice and contributes optimally to the performance of the
organisation. Research has shown that organisations which practice and implement
strategy; not only surpass other non managing organisations but also improve their own
past performance.
Strategy is a significant and critical factor in determining business organisation’s success.
In today’s fast changing business environment, where technology, product, market
conditions, economy and climate keep varying, strategy is only measure through which
future opportunities and problems can be anticipated by the organizations. It helps the
executives to provide necessary directions to business organisation, to take maximum
advantage of new opportunities and minimize the prevailing risk. Strategy enables
business management to enhance the chances of making long term decisions that are
timeless. The growth and expansions of business purely depends upon the effective
strategy.
References
1. R. C. Shirley – ‘Limiting the scope of strategy: A decision based approach.
2. W. F. Gweck and J. R. Jausch – Business policy and strategic management.
3. W. R. King and D. I. Cleland – Strategic planning and policy.