MONTHLY REPORTS - Housing Authority City Of Austin

MONTHLY REPORTS

JULY 2018

ASSISTED HOUSING

Housing Authority of the City of Austin Established in 1937

To: Michael Gerber, President & CEO From: Lisa Garcia, Vice President of Assisted Housing Subject: Monthly Report Date: 8/7/2018

Summary of Total Families Housed for all Rental Assistance Programs for

July 2018 Housing Choice Voucher Program 5,179 Mainstream Vouchers for persons with disabilities 57 TBRA Homeless Program 29 Continuum of Care Grant (COC) 68 SRO 48 Total Housed all Rental Assistance Programs 5,381 Total Rental Assistance Paid all Programs $4,391,892

Housing Choice Voucher Program

ACC

Vouchers Approved

Current Vouchers Leased

Current Monthly HAP

V01 5,253 4,507 $3,767,933 VPO 0 120 $90,932 TPV 3 2 $1,088

VASH 464 437 $278,762 FUP 85 77 $82,134 NED 36 24 $15,916 ICV 14 12 $10,270

Total Leased 5,855 5,179 $4,247,035

VMS 59 57 $43,679 VASH – Homeless Veterans; FUP – Family Unification Program; NED – Non Elderly Disabled; ICV – Conversion Vouchers; VMS – Mainstream Vouchers for non-elderly disabled persons VPB –absorbed incoming ports May 1, 2018

Issued Vouchers By Increment For CY 2018

Month V01 Homeless Preference

Family Preference

Disability Preference

Elderly Preference

VAWA Goodrich PH* VASH NED FUP

January 10 10 0 0 0 0 0 0 15 2 6 February 21 10 3 8 0 0 0 0 12 0 2 March 0 0 0 0 0 0 0 0 11 1 0 April 53 3 15 4 3 2 25 1 13 2 2 May 0 0 0 0 0 0 0 0 11 7 1 June 22 8 7 5 0 2 0 0 7 3 0 July 36 16 11 4 2 3 0 0 8 3 0 Total by Increment 142 47 36 21 5 7 25 1 77 18 11

*-Reasonable Accommodation

Total Vouchers Issued: 248 Applicants on Housing Choice Voucher Waiting List: 593



Family Preference


Elderly Preference VASH NED FUP

January 11 4 2 5 0 0 1 0 February 5 3 1 1 0 3 2 0 March 28 9 9 7 3 8 0 0 April 5 5 0 0 0 4 0 0 May 7 7 0 0 0 5 0 0 June 0 0 0 0 0 11 0 0 July 0 0 0 0 0 13 0 0 August 0 0 0 0 0 14 0 0 September 0 0 0 0 0 9 0 0 October 0 0 0 0 0 9 0 0 November 0 0 0 0 0 10 0 0 December 0 0 0 0 0 11 0 0

Total by Increment 56 28 12 13 3 97 3 0

Total Vouchers Issued 2017: 156



Family Preference


Elderly Preference VASH NED FUP

January 25 14 10 1 0 17 1 0 February 20 14 4 2 0 9 2 1 March 15 5 8 2 0 7 0 0 April 20 6 10 2 2 11 2 0 May 15 3 7 0 5 7 0 0 June 24 9 6 8 1 19 0 0 July 36 6 17 12 1 6 0 0 Aug 28 4 11 11 2 6 1 0 Sept 20 2 8 10 0 2 0 0 Oct 45 18 11 10 6 4 0 0 Nov 32 0 24 5 3 7 0 0 Dec 46 4 26 15 1 3 0 0

Total by Increment 326 85 142 78 21 98 6 1

Total Voucher issued: 431

SRO (Single Room Occupancy) * 50 units approved * Partnership with Foundation Communities * Serves homeless individuals at Garden Terrace

TBRA (Tenant Based Assistance Program) * Partnership with the City of Austin, Salvation Army and Passages Collaboration. * Temporary rental assistance for homeless families; up to 24 months maximum

* Expiration Date of Contract: * Budget for Rental Assistance

Homeless Assistance Programs

9/30/2018 $474,300

ACC Total Leased

Checks Paid (HAP)

SRO 48 $22,690

ACC Total Leased

Checks Paid (HAP)

TBRA 29 $29,756

Continuum of Care Grant (COC) #1 * Grant renewed for an additional year for $608,898 * 5/1/2017 to 4/30/2018 * Partnership with ATCIC and ASA * Serves homeless individuals or families with mental illness, substance abuse issues and/or HIV related disease.

ACC Total Leased

Checks Paid (HAP)

S08 68 $48,732

AUSTIN PATHWAYS

Austin Pathways Report for July, 2018 page 1


Interoffice Memo To: Michael Gerber, President and CEO From: Catherine Crago, Strategic Initiatives and Resource Development Sylvia Blanco, Executive Vice President Subject: Austin Pathways Report for July, 2018 Date: August 7, 2018 On July 13, 36 HACA residents were awarded Austin Pathways HACA Scholarships totaling $60,100 thanks to generous donations of the community, corporate sponsors, and with support from Southwest Housing Compliance Corporation and Austin Affordable Housing Corporation. Thanks to the City of Austin PC Community Loan program and the efforts of Austin Community College IT intern team members, HACA Scholars were provided with refurbished laptops to use during the school year. HUD officials joined the event as special guests. The event was held at the Asian American Resource Center. HACA Scholars were the focal point of a VIP Reception preceding the ceremony -- public and local non-profit leaders and corporate sponsors enjoyed getting to know HACA scholars studying

nursing, biomedical, civil and electrical engineering, agriculture, theater, occupational therapy, social work, and business. Here, representatives from several corporate sponsors

chat with our VIP’s - HACA Scholars. HACA President & CEO Mike Gerber welcomed scholars and their families, while representatives from annual title sponsor Capstone Title congratulated scholars. City of Austin Digital Inclusion program manager John Speirs read the Mayor’s Proclamation.


Award-winning musician Saul Paul inspired as he performed, then shared about his journey to UT Austin on a full scholarship. After two semesters he flunked out, went to streets and ultimately the State Penitentiary for two years. Saul Paul was readmitted to UT Austin, where he graduated at the top of his class in 2002. HACA Scholar Keynote Sayuri Byrd, mother of two boys and with a daughter on the way, shared about the challenges she’d overcome to achieve her educational goals. Sayuri’s motto is, “Keep Calm, God has your back. Sayuri, who plans to start an event planning business when she graduates, believes that life is a canvas. “Create your own masterpiece and create something great,” she says. Byrd, who was featured in a CBS Making a Difference episode July 6, studies business at Huston-Tilottson.

Above, right to left, a HACA Scholar receives her scholarship award from HACA EVP Sylvia Blanco and HACA Board Commissioner Tyra Duncan-Hall. Just over one-half of Scholars attend Austin Community College; almost 50 percent attend universities, including: University of Texas at Austin, Huston-Tilottson, National American University, Sam Houston, Texas A&M, Texas State University, Southwestern University, University of Texas El Paso, University of Texas San Antonio and Western Governors University. HACA Residents Keep City Labs Up and Running. On July 31 four HACA residents completed hourly rate contract assignments with the City of Austin Community Technology Centers. HACA Lab Monitors earned $500-1,100 helping City of Austin computer lab users and performing IT work, including reimaging computers for City of Austin labs at the DeWitty Center. Austin Community College intern team members provided coaching and support to the Lab Monitors, who exceeded customer expectations.


“I’m really shy. Now that I’ve been an Apprentice, I’m more open. I sit down with people, I open up to make them comfortable. This program has done a lot for me. I was so isolated. Now I’m involved in the community. Being in the computer lab… clients need attention, you have to be open to explain to them how to work with computers. HACA has helped me a lot. I even had the confidence to speak at City Hall.” - HACA Lab Apprentice

Also at the end of the month 12 HACA Lab Apprentices completed their assignments working in HACA computer labs. Several Apprentices are pursuing IT-related career opportunities. In July, the team attended weekly professional development workshops, culminating in a four-hour training at Microsoft. In August, the group will produce a report highlighting their professional and personal achievements serving HACA residents, and providing recommendations for future program work. IT Intern Team Brings Digital Opportunity Home. HACA’s Work Study Internship with Austin Community College has enabled 60+ Information Technology students to serve in 70+ positions since Summer, 2016. Key activities help support HACA’s Unlocking the Connection program to connect public housing residents to the internet, digital literacy and earned devices. Intern team key accomplishments in Summer, 2018 include:

● Receipt, refurbishment and re-imaging of 200+ devices to be deployed to HACA residents, including:

○ 108 Desktops with Ubuntu, to be deployed to Family Self-Sufficiency participants and graduates of Austin Area Urban League and iDads programs;

○ 50 Macbooks including upgrading & installation of RACHEL, to be deployed to 2017-2018 A/B Honor Roll and Perfect Attendance participants;

○ 30 Dell Laptops with Microsoft Office and Windows, deployed to current and future HACA Scholars receiving HACA and NAHRO Scholarships;

○ 24 Smartphones (intake only) to be deployed to seniors, Digital Ambassadors and outstanding program participants recommended by staff.

● A thorough inventory review and assessment, at two sites, including parting of 20+ desktops.

● Deployment of 35 devices at multiple deployments; provision of 12 tech support sessions. ● Finalizing a plan to rejuvenate Lakeside’s computer lab, provide a new pop-up lab to onsite

Lab Apprentices and boost the internet signal in community areas; ● Development of a tool to intake and assess donated smartphone quality and value, and a

survey HACA staff and residents can complete to ensure they are matched with the right smartphone; Represented Austin Pathways at the Austin Forum on Technology and Society.

● Development of a process and a rating system to assess the quality of donated laptops; revision of a Quality Control checklist to better assess laptops.

● Given a set of assumptions about the Earn A Device program rules, development of a new set of rules, priorities and deployment schedule for A/B Honor Roll & Perfect Attendance awardees.

● Investigated options for SMS tools to help Austin Pathways communicate more effectively with HACA residents when scheduling events.

● Development of a survey, with City of Austin staff, to assess the impact of loaned laptop computers on HACA Scholars’ lives.

● Documentation of: Laptop upgrade and Rachel install process; Laptop assessment process;


Draft Re-imaging Laptops with MS Windows and Office. Revision and redesign of deployment materials.

Media and Public Appearances July 16, 2018, Smart Cities Dive, For many US cities, the digital divide is more than an infrastructure program July 10, 2018, The Austin Forum on Technology & Society, Blockchain: Bringing Transformation Home, closed highlighting Austin Pathways smart phone drive. July 9. 2018, The Daily Texan, UT needs a long-term laptop rental program July 6, 2018, CBS, Making a difference, Lede: “Going back to school can be tough when you're trying to pay the bills and raise kids. CBS Austin's Allison Miller shows us how Austin Pathways and Capstone Title Company are making a difference, helping Austin residents get an education.”

http://facebook.com/AllisonMillerTV

http://austinpathways.org/

http://www.capstonetitletx.com/

COMMUNICATIONS

July 2018CommunicationsReportBeth Phillips, CommunicationsManager

Housing Authority of the City of Austin

Public Relations

JULY 2018 MONTHLY REPORT HACA | 02

Media Mentions

July 6: Four Points News,

Church campers help Lakeside residents

https://bit.ly/2LBo8ti

July 9: Daily Texan,

UT needs long-term laptop rental program

https://bit.ly/2LCcpL9

July 9: CBS Making a Difference,

Austin Pathways & Capstone Title

https://bit.ly/2N0p3zW

July 12: KXAN

Trash at Reserve at Springdale

https://bit.ly/2K77QmD

July 13: Austin Monitor

N. Austin affordable housing project

https://bit.ly/2Ou1MYx

July 18: KLBJ-FM

Section 8 waitlist opening Sept. 17-24

https://bit.ly/2vjz5VF

July 20: Trefoil Tribune (Girl Scout

Newsletter)

Girl Scouts at HACA

https://bit.ly/2vjh0H0

The following is the Housing Authority of the City of Austin communications

report for July 1-31, 2018.

https://bit.ly/2vjh0H0

Social Media - HACA

JULY 2018 MONTHLY REPORT03 | HACA

85%of HACA's Facebook

followers are women.

3,230people currently like

HACA on Facebook.

There is room for growth with our male

audience, which makes up 15% of our

Facebook followers.

The majority of our Facebook audience is

English-speaking Austinites age 25-34.

What We Did

The communications manager drafts a social media editorial calendar

each month, and updates HACA's and Austin Pathways' Facebook and Twitter

pages at least once a week.

Results: Post Reach

Facebook

Social Media - HACA


Facebook Net Likes

Facebook Post Engagement

The post that received the most engagement on HACA's Facebook page this

month (4K people reached; 410K post clicks; 195 reactions) was a notification

about the upcoming HCV Section 8 waitlist opening Sept. 17-24.

Social Media - HACA


Facebook Post Engagement (Continued)

Social Media - HACA


Twitter

672people currently follow

HACA on Twitter.

Social Media - Austin Pathways

JULY 2018 MONTHLY REPORT07 | AUSTIN PATHWAYS

people currently follow

HACA on Facebook.

Facebook Net Likes

82%of Austin Pathways' Facebook

followers are women.

889people currently like

Austin Pathways on Facebook.

Facebook Post Reach



people currently follow

HACA on Facebook.

Facebook Post Engagement

The post that received the most engagement on Austin Pathways' Facebook

page this month (365 people reached; 32 post clicks; 14 reactions) was a video

clip of musician & guest speaker SaulPaul performing at the 18th Annual Austin

Pathways HACA Resident Scholarship Ceremony.



Twitter

177people currently follow Austin

Pathways on Twitter.

Websites


What We Did

Updated HACA’s news blog

Updated One Voice newsletter link for July

Updated the website calendar

Updated the bid/RFP page

Received & forwarded messages from hacanet.org’s contact us page to the

appropriate staff members/departments

Updated the intranet page with current announcements

Updated the news blog on the HACA and Austin Pathways websites.

Worked with a freelance web developer to fix broken "fancy boxes" on the

HACA site that resulted from a recent WordPress update.

Websites - HACA


Google Analytics Snapshot July 1-30, 2018

Acquisitions Organic Search – Visitorsconduct a keyword search,notice hacanet.org, and click tothe site. Direct – A visitor types inwww.hacanet.org directly. Social – A visitor is on one ofHACA's social networks andthen links over to hacanet.org. Referral – A visitor arrives athacanet.org from anotherwebsite.

Audience Overview Users – Number of total visitorsto hacanet.org Sessions – user interactionswith hacanet.org that take placewithin a given time frame. Bounce Rate – When a visitorcomes to the site and leaveswithout visiting a second pagebefore exiting. The lower thebounce rate, the better. Averagebounce rate is 50%. Session Duration – Time spenton site reading or browsing

Websites - Austin Pathways


Google Analytics Snapshot July 1-30, 2018

Newsletters


1,839HACA residents receive a printed

One Voice newsletter each month;

Family sites also receive a Y.E.S.

Newsletter insert

>200stakeholders receive an e-version

of One Voice each month

What We Did

This month’s One Voice featured

information about the Family

ElderCare annual fan drive. Other

articles included a story about a

recent I-DADS graduation, a highlight

of a resident who recently became a

certified nurse's aid, as well as safety

tips for cooking in a microwave, and

a photo from a recent American

Christian Fellowship event at

Lakeside Apartments. As always, the

newsletter also included a resident

gift card contest and an events

calendar. Residents may now submit

their gift card contest entries online.

One Voice, July 2018

Newsletters


What We Did

Each Monday, emails go out to all HACA employees giving an update on

events at the agency over the past week. These announcements are also now

posted to HACA’s intranet page in an effort to gain more exposure and

encourage employees to use the intranet.

The July HACA Highlights featured a save-the-date for the Housing Choice

Voucher Section 8 waitlist opening set for Sept. 17-24. The newsletter also

included information about the upcoming E-Team employee picnic, a $40k

grant HACA received for resident health & wellness programming, high scores

on TDHCA inspections at RAD properties, notices about Toastmasters

meetings, and a blood drive open to HACA staff members.

Week in Review (2 sent in July 2018)

~73%of HACA employees typically

open the Week in Review

HACA Highlights, July 2018

According to Constant Contact analytics.

Overall Communications


Meltwater Dashboard, July 1-30, 2018

Overall Communications


What We Did

Participated in various committees including RAD, ERC, and the HCV

waitlist committee

Sent the 2017-2018 annual report to the printer & submitted requisition

Posted various photos on HACA's Flickr account

Took photos at the 18th Annual Austin Pathways HACA Resident Scholarship

Ceremony

Updated agency news/announcements on the HACA intranet page

Printed the program booklet for the Austin Pathways HACA Scholarship

Ceremony

Mailed the display board for the RAD Resident Protection Team NAHRO

Award of Excellence nomination

Worked with Hahn Communications on messaging for upcoming RAD

redevelopment projects

Updated & printed HCV waitlist marketing materials: bandit signs, posters,

flyers, window cling, and push cards (in English, Spanish, Vietnamese,

Korean, and Chinese)

Created HCV waitlist social media graphics and gifs and scheduled them to

post throughout the next few months on Facebook & Twitter.

Updated print ads for HCV waitlist and placed ads in the Austin Chronicle,

the Austin American-Statesman, Ahora Si!, NOKOA, El Mundo, and The

Villager.

Created water bottle labels with HCV waitlist branding

Worked with Carleton on the Pathways at Chalmers South groundbreaking

ceremony (Aug. 17) and Atlantic-Pacific on the Pathways at Goodrich Place

groundbreaking ceremony (September 2018)

The Housing Authority of The City of AustinDesign and Photography Internship Summer 2018

Kristen Brooke Coburn

Kristen B Coburn HACA Photography & Design Internship 2018 2

HACA Annual Report 2017


NAHRO Award of Excellence Poster

Weaving a Safety Net

Summary Need

Replicability

Innovation

Change can be scary, but it is sometimes necessary for innovation. Signi�cant physical housing improvements can call for residents to temporarily relocate. The U.S. Department of Housing and Urban Development's Rental Assistance Demonstration (RAD) allows housing authorities to modernize aging properties, resulting in improved resident quality of life.

The Housing Authority of the City of Austin (HACA) created a Resident Protection Team (RPT) to help mitigate residents’ uneasiness during RAD. The RPT’s mission is to ease challenges presented when moving, promote community engagement, and develop external partnerships to help HACA better serve residents. As a result, residents are engaged and feel empowered as HACA proceeds with RAD.

Utility transfer fees waived by RPT member, Austin Energy.$230

of RAD residents have signed new required leases and initial certi�cations at lease signing parties.

HACA saved money by relocating families to temporary housing at other HACA properties instead of hotels.

Residents now have the opportunity to live in a modern-ized home, many with washer/dryers, dishwashers, and garbage disposals. All HACA remodels have central air.Residents accessibility needs, changes in family size, support networks, and relationships with long-term neighbors were all taken into account when temporarily relocating residents.

100%

Over 50 residents successfully lobbied Texas’ HFA to award tax credits in support of RAD.

Children did not have to change schools due to RAD relocation. School District, RPT member transfered kids to their schools.

50

The objective of the RPT is to advocate for HACA families during the complex RAD process and to ensure all resident individual needs are well understood and met. The RPT develops and implements a holistic plan that fosters open communication between HACA sta� and residents, and ensures all residents return to their original property. Relocation of households also provides an opportunity for services to be established in homes that previously lacked them. The RPT is also responsible for empowering and engaging residents throughout RAD.

Designating one person within the organization to manage the RPT has proven to be an essential component building trust and keeping clients’ best interest in the center of all RAD decisions. However, not every public housing agency must hire a new person to �ll this role. RPT duties may be added to an existing community development position, such as a FSS or ROSS specialist.

HACA also plans to diversify �nancial resources by engaging support from corporations, foundations and governmental entities by sharing the bene�t of this type of program. Sustainability of the program is also strengthened by external partners (e.g., Communities In Schools, Meals on Wheels, AISD, City of Austin, Boys & Girls Clubs, Integral Care) who are part of the RPT and have a shared mission to serve and improve the lives of low-income residents and strengthen self-su�ciency to combat poverty. Partners meet at least monthly to brainstorm and o�er solutions.

RPT is unique because residents and sta� are encouraged to ask hard questions about RAD. HACA contracted with a local, well-known advocate for low-income persons’ rights. This Community Advocate operates with autonomy and receives a stipend to challenge HACA policies when RAD is not resident friendly. Other unique aspects include hiring a full-time Resident Protection Project Manager and ensuring resident supportive services are available and e�ective during RAD implementation.

Accomplishments


Rosewood Courts Computer Lab


Austin Pathways Scholarship Ceremony#ScholarshipSpotlight Campaign

Facebook Posts

Blog Graphics

Twitter GIFS


Austin Pathways Scholarship CeremonyCeremony Program


Section 8 Wait ListSocial Media Graphics Refresh


Section 8 Wait ListSocial Media Videos


Section 8 Wait ListHomepage Hero Image


Family Eldercare Summer Fan Drive


YES! Kids Incentive Trip


Thank You Housing Authority of The City of Austin!

Before my internship at HACA, I did not fully understand the value and impact that HACA has on its residents, employees, and the Austin community. I am so thankful that I got to learn more about the Housing Authority of the City of Austin, and what it would be like to work at a nonprofit.

I have gotten to experience what it would be like to work in an in-house agency, and through that I have gotten to dip into in various marketing, design, and photography duties.

I learned how to write for a specific audience, and saw how blogs are written and published. Through this I believe that I will come out of my internship as a much better writer! I also was given the opportunity to practice and expand my Adobe After Effects skills by creating HCV Section 8 videos for the waitlist social media campaign.

I have truly looked forward to the days I came into work, and I am so happy that I was given the opportunity to be Beth’s communications intern!

Thank You HACA!

Kristen B. Coburn

FINANCE

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HOUSING & COMMUNITY

DEVELOPMENT

8/3/18 1

Community Development Report for July 2018

Featuring: Grants

* Community Development reports will now feature one program area per month (youth, workforce development, health and wellness and grants). This will be on a repeating cycle so that each program area is reported on once per quarter/ four times annually. Due to varying partner reporting and contract dates, some data may reflect services provided during the previous month or two months prior. This report

provides information on services delivered May, June and July 2018 (as noted). Grants Management update: The HACA Grants Manager resigned at the beginning of 2018. HACA has secured Independent Contractor and former Grants Manager, Justin Breaux of Wordvine Consulting to assist with grant activities while a search is conducted for a new Grant Manager. Justin recently renewed the City Wide Advisory Boards SAM registration and assisted with the Mainstream Voucher grant application in addition to the activities described below: Awarded Grants The Texas Department of Family Services, Prevention and Intervention Program awarded HACA $102,000 to deliver its i-DADS program over a 16-month period, beginning May 1, 2018. i-DADS aims to provide tools for good parenting and mentorship to fathers who may have been absent from the lives of their children living in HACA communities. i-DADS classes focus on healthy relationships, learning how to manage anger, identifying and making positive choices, developing self-esteem and confidence, and being a good role model for children among other topics. The Texas DFPS Prevention and Early Intervention Program responsibilities include:

• Developing services with Texas communities to prevent child abuse and neglect, juvenile delinquency, runaway youth, and truancy.

• Developing and efficiently managing the delivery of these services. • Monitoring contract performance to make sure services are delivered.

Under this new funding agreement, the i-DADS program will report outcomes to the state regarding the education of fathers through the implementation of the 24/7 Dads curriculum and the safety of their children living at HACA properties. Overall the goal is to serve 45 fathers during fiscal year 2018 (partial year) and 75 fathers during fiscal year 2019. HACA will also pilot child-watch services during FY 2018 to see if this will increase program accessibility for single fathers. Texas Capital Bank awarded Austin Pathways $10,000 to provide financial literacy training and education to HACA clients participating Jobs Plus and/or receiving scholarship assistance. Pending Grants HACA collaborated with Dell Medical School, Austin Public Health Department and People Community Clinics to submit a grant application for The Center for Disease Control’s Reach grant. This grant is to provide health and wellness interventions to address the health needs of under-served minority residents. HACA submitted its Plus 1 Program application to the Austin Energy on August 3rd. The Plus 1 Program offers eligible HACA clients -- including the disabled/elderly and FSS, ROSS, and Jobs Plus participants -- direct utility assistance. Declined Grants HACA participated in the Community Thrives Challenge, which was a national competition hosted by the Rockefeller and Chan Zuckerberg Foundations. Austin Pathways proposed expanding Jobs Plus Program to seven additional properties. In Process: HACA is working on a grant application to the Anderson Foundation for a second year of funding to support a “floating” service coordinator to work with senior and disabled residents living at HACA family properties.


HOUSING AND COMMUNITY DEVELOPMENT

To: Michael Gerber, President and CEO From: Pilar Sanchez, Vice-President of Housing and Community Development

Subject: Housing Operations: August 2018 Date: August 5, 2018

The following is a summary of activities within the Housing and Community Development Department during the period of 7.1.18 to 7.31.18 Inspections: Annual Inspections/Uniform Physical Condition Standards (UPCS): There are a total of 1,839 units subject to HUD and TDHCA UPCS inspections within the Public Housing portfolio. In addition, HACA is also required to conduct inspections of its properties on an annual basis.

● FY 17-18 UPCS Annual Inspections have been completed. ● FY 18-19 UPCS Annual Inspections are tentatively scheduled to begin August 2018.

HUD/TDHCA Inspections: ● Manchaca Village’s TDHCA post construction and UPCS inspections were completed on April 12, 2018

with a final UPCS score of 99. ● Shadowbend’s TDHCA post construction and UPCS inspections were completed on April 20, 2018 with

a final UPCS score of 100. ● North Loop’s TDHCA post construction and UPCS inspections were completed on May 22 and 23, 2018

with a final UPCS score of 100. ● Georgian Manor’s TDHCA post construction and UPCS inspections were completed on June 28, 2018

with a final UPCS score of 99. ● Northgate’s TDHCA post construction and UPCS inspections are scheduled to occur on August 9, 2018.

HUD PHAS inspections have been scheduled for Lakeside (164 units), Northgate Scattered Sites (14 units), and BTW Scattered Sites (6 units). Lakeside is scheduled to occur Thursday, October 4, 2018 starting at 8:30AM. Northgate and BTW Scattered Sites are scheduled to occur Friday, October 5, 2018 starting at 9:30AM. Goodrich (40 units) and Shadowbend Scattered Sites (2 units) have successfully been removed from the inspection. Chalmers, Thurmond Heights, and Rosewood Courts were on the auction but did not receive a bid. As a result, these can be expected to be placed on a future auction. HACA is working to cancel these inspections due to RAD conversions and construction. If HUD schedules an inspection at any other property and rehabilitation is still in progress or pending to start, HACA has and will request postponement.

● Latest UPCS inspection results from REAC:

Average Score 96

Property Inspection Date Score Santa Rita Courts 3/4/16 95c* Booker T. Washington 4/22-24/2015 99b Rosewood / Salina 4/7/14 93b Meadowbrook Court 4/9/14 91c* Chalmers Courts 4/10/14 91c

Bouldin Oaks 4/11/14 93c Northloop 5/28/14 99b Lakeside 5/29/14 99b Gaston Place 5/30/14 99b Thurmond Heights 6/5/14 95c Northgate / Coronado Hills 6/21/14 97b* Georgian Manor 6/26/14 96b Shadowbend, Manchaca Village, 6/30/14 99b* Manchaca Village II, and Goodrich

Occupancy:

● Elite Data: Current occupancy is 98.02% reflecting 15 active vacancies. There are also 28 units in Modernization/RAD Hotel status at Thurmond Heights; 17 units offline at Goodrich- 1 approved to be off-line to be used as a RC Non-Dwelling office space and 16 reserved for RAD Rehab; 1 unit off-line at Lakeside is being used as a Non-Dwelling office space for Family Eldercare; 1 unit off-line at Chalmers is being used as a Non-Dwelling office space for the Jobs Plus program;

● Turnaround time from 5.01.18 – 5.31.18 was 13.0 days. Safety: Currently, there are 55 Officers on contract with HACA and available to patrol our communities.

PIC and EIV Reports: The following reports were reviewed last month; PIC and EIV reports will be updated in next month’s report, as the Trainer position is currently vacant.

● PIC Reports ● Occupancy and Aging Reports – An occupancy rate of 98.0.% with 15 active vacancies reported.

There are 23 units approved by HACA for RAD Hotel and 13 HUD approved MOD units; 1 unit approved to be offline at Goodrich to be used as a RC Non-Dwelling office spaces (status has not been updated to MOD in PIC). 1 offline unit at Lakeside; 1 offline unit at Chalmers; 16 units at Goodrich and 3 units at Salina are being left vacant in preparation for Redevelopment or Rehab.

● Delinquency Report – PIC submission rate ending 6.30.18 (most current in PIC) was 99.57% ● Re-examination Report – Effective 6.30.18 (most current in PIC) Three (3) delinquent

re-exams (all are pending evictions); ● Tenant ID Management Reports

▪ Possible Duplicate Tenant Report – One (1) - Working with Arkansas PHA to resolve. ▪ Invalid Tenant ID Reports – Zero (0)- report clear

● EIV System Reports ● Identity Verification Reports –

▪ EIV Pre-Screening Report ➢ Two (2) - 2 late re-exam due to pending eviction; SSA Screening Deficiencies Report ➢ Two (2) cases- under eviction;

● Deceased Tenant Report – One (1) - 1- certification has been sent to PIC, waiting for EIV to update.

● Immigration Report – Zero (0)- no information available; ● Multiple Subsidy Report – One (1) Case being worked by staff to resolve.

EIV Bad Debt Module: Has been updated with current information as of 3.31.18. Will be updated again once HCD Admin is trained and has access to the EIV system. Rent: Rent collection as of 7.31.18 was 97.6%.

Contract Rent/UA Updates:

Property/BR Size

Effective Date

Previous Contract

Rent

New Contract

Rent

Previous UA New UA

Gaston/1BR 8/1/18 $584 $595 N/A N/A

Gaston/2BR 8/1/18 $736 $750 N/A N/A

Gaston Annual Rent Potential is increasing from $708,096 to $721,440 Legal Report: 16 open cases are pending Arthur Troillo’s (legal counsel) action and recommendations. End of Report

HUMAN RESOURCES

HOUSING AUTHORITY OF THE CITY OF AUSTIN

MEMORANDUM

To: Michael Gerber, President/CEO From: Gloria Morgan, Human Resources Director Subject: Monthly Report Date: August 7, 2018 For the month of July the Human Resource Department has: Recruitment Efforts: The Human Resource Department continues to build a direct pipeline of highly qualified and diverse potential candidates by continuing to partner with Workforce Commission (TWC), local colleges and businesses, including the Austin Apartment Association. We received over 301 applications, posted ten (10) positions and interviewed 43 applicants. For the upcoming months we will continue to develop our partnership with TWC by continuing to support their endeavors and by continuing to participate in some of their events. Additionally, we will continue to post in the local college’s job sites. In the month of July we advertised for ten (10) positions using print (Austin American Statesman), Indeed, Job.com and other electronic sources including “Handshake” which allows for advertising at major colleges across the state of Texas. Our data shows that in the past six (6) months our average days to hire were 71 days from when a candidate applies to the time they are hired. This is a decrease of eight (8) days to hire when compared to June. The Human Resource Department has and will continue to work diligently with the hiring departments to expedite the hiring process and continue to improve our hiring process. Received and reviewed 301 applications for employment and coordinated 43 interviews.

PRESIDENT/CEO’S REPORT TO BOARD OF COMMISSIONERS

By Gloria Morgan, Human Resources Director Number of Employees as of August 7, 2018 = 240

Regular Full Time – 236 Part Time – 4

NEW HIRES (4) July 8, 2018– August 7, 2018

Mansfield, Jessica TRACS Data Analyst Southwest Housing Compliance Corporation

Nguyen, Michelle TRACS Data Analyst Southwest Housing Compliance Corporation

Keene, Martin Apartment Maintenance Technician Housing & Community Development

Hernandez, Julianna ROSS Specialist – Digital Inclusion Housing & Community Development

TERMINATIONS/ RESIGNATIONS (4) – July 8, 2018– August 7, 2018 R=Resigned T = Terminated L= Lay Off A = Abandonment G =Grant

Assignment Ended = E

Denton, Lonzo (T) Apartment Maintenance

Technician

Housing & Community Development

Juarez, Deyanira (R) Assistant Housing Manager Housing & Community Development

Johnson, Madinah (R) Financial Analyst Southwest Housing Compliance Corporation

Leftwich, Timothy (T) FETC Assistant Manager Housing & Community Development

The Housing Authority of the City of Austin OPEN POSITIONS (8) as of August 7, 2018

POSITION

DATE POSTED

DEPARTMENT

Apartment Maintenance Technician 07/23/2018 Housing & Community Development

Assistant Housing Manager 07/18/2018 Housing & Community Development

Fall Internship – Graphic Design & Photography 07/18/2018 Executive

Truck Driver Fleet Assistant 07/11/2018 Executive

Housing Eligibility Specialist 07/18/2018 Assisted Housing

Compliance Analyst II 07/12/2018 Housing & Community Development

FETC Assistant Manager 07/11/2018 Housing & Community Development

Community Development Director 07/10/2018 Housing & Community Development

Southwest Housing Compliance Corporation OPEN POSITIONS (0) as of August 7, 2018

POSITION

DATE POSTED

DEPARTMENT

Human Resource Diversity Monthly Report

32

60

51

731

50

3151

Hispanic or Latino Males 13.3%Hispanic or Latino Females 24.9%White Males 21.2%Black or African American Males 2.9%Native Hawaiian or Other Pacific Islander Males 1.2%Two or More Races Males 0.4%White Females 20.7%Black or African American Females 12.9%Native Hawaiian or Other Pacific Islander Females 2.1%Asian Females 0.4%

Total: 100.0%

0

20

40

60

80

100

120

Asian

Black

or A

frica

n Am

erican

Hispa

nic or

Lat

ino

Nat

ive

Haw

aiian

or O

ther

Pacific Isla

nder

Two

or m

ore

race

s

Whi

te

8

38

92

1 1

101

Asian

Black or AfricanAmerican

Hispanic or Latino

Native Hawaiian orOther Pacific Islander

Two or more races

White

Ethnicity

147

94

F 61.0%M 39.0%

Total: 100.0%

Gender

Page 1 of 18/6/2018

MANAGEMENT INFORMATION

SYSTEMS

Housing Authority of the City of Austin

Established in 1937

Interof f i ce Memo To: Sylvia Blanco, Executive Vice President From: Andrea Galloway, Director of MIS Subject: MIS Report for July 2018 Date: August 6, 2018

• MIS o Work orders completed – 425 o Security requests completed – 19 o Alarm incidents – 28 o Coordinating security projects for HQ, Eastland Plaza, and Northloop o Issued badges to ATC

• Laserfiche o Finalizing VASH paperless process o Finalizing SHCC MOR paperless process and testing with staff o Starting SHCC Vouchers and Contracts paperless processes o Started Grievance Hearing process in Laserfiche workflow o Implementing email inspection notifications to landlords

• Admissions o Prepping WebApp for HCV 2018 wait list opening

• Executive o Provided scattered site demographic and opportunity map

• Finance o Saw demos of Executive Portal and Elite Grants module

• Housing & Community Development/RAD o All properties have been moved to fiber with the exception of Gaston o Coordinating resolution of Yardi issues o Assisting with Yardi consultant review o Coordinating Yardi data and file conversion for upcoming RAD properties o Installed Braille printer

• Southwest Housing o Began work on Google cloud server to host STARS o Continued work on STARS (Servicing, Tracking and Reporting System) application o STARS Repayments and Agreements module completed o SHCCnet.org moved to a new host and design platform

PLANNING & DEVELOPMENT

1


PLANNING & DEVELOPMENT MONTHLY REPORT

To: Michael Gerber, President & CEO From: James Teasdale, Planning & Development Director Date: August 6, 2018 CFP and Other Funds Status:

PH/Capital Fund Program Projects Status: Interior Renovations, Final Phase IV, Rehab—Thurmond Heights—All thirty-two (32) Units

in the program have been completed and released by the City of Austin and provided back to the HACA Housing Dept., for re-occupancy. Some additional work needs have been discovered and work is underway to repair or replace a few Units’ WW line systems that were found to be damaged, separated/collapsed, or had root intrusion. All Units may now be re-occupied.

These last 16 buildings on the site, and their 32 Units, have undergone substantial renovation, including improved floor plans for better functionality of spaces. Kitchens have adjusted cabinet layouts, relocated W/D connections, ceramic tile and vinyl plank & wood floors,

CFP Year Implementation Schedule Current Status Obligated Expended Obligated Expended

2016-727 CFP $ 2,454,926.00

Fully obligated

90% 4/15/2018

$ 2,209,433.40

100% 4/15/2020

$ 2,454,926.00

100% 3/31/2018

$ 2,454,926.00

87% 7/31/2018

$ 2,141,007.39

2017-728 CFP $ 1,747,395.00

90% 8/16/2019

$ 1,572,655.50

100% 8/16/2021

$ 1,747,395.00

78% 7/31/2018

$ 1,370,844.95

61% 7/31/2018

$ 1,059,778.06

2018-729 CFP $ 1,672,283.00

90%

4/30/2020 $ 1,505,054.70

100% 4/30/2022

$ 1,672,283.00

20%

7/31/2018 $ 334,456.00

0% 7/31/2018

$ 0.00

2

new/upgraded trim and case work, tank-less WH’s for improved energy efficiency, all new wall & attic insulation, new energy efficient double-pane windows, complete new electrical wiring systems for higher capacity needs, and new, central HVAC systems that include high efficiency air conditioning. The exterior siding on each building has been replaced with sustainable cementitious siding and trim and receive full exterior re-painting, COA inspections and utility connections have delayed the final Unit releases. Unit rehab work is COMPLETE, with approx. 5 days to complete ongoing WW line improvements. Project value = $2,070,333.00

Fencing Replacement—Rosewood---Replacement of the existing privacy fencing separating the Rosewood and Salina developments from neighbors on the south side of the property, as requested by site staff, and to relieve the work item from the developing RAD scope. Awaiting insurance certs, and other requirements, prior to onsite work. In process. Project Value = Approx. $35,000

Heating Boiler Replacement—Lakeside—The existing heating furnace boiler is in need of replacement. P&D now working on the specifications and plan for removal of the old system and installation of a new heating boiler, to be in place for the 2018 winter months. Approx. 60 days to complete. In process. Project value = Approx. $98,700

Lighting Improvements—Santa Rita--Replacement of existing exterior wall-pack light fixtures on the residential buildings, as well as exterior lighting around the Office/Community Center & Maintenance Shop with all LED lighting for improved security and energy efficiency. This project will relieve the work item from the scope of work desired as part of the RAD transition. In process. Project Value = Approx. $ 38,750

Other/Non-Capital Fund Program Projects Status: ADA Accessibility/Fair Housing Parking Improvements—Bouldin--Extensive renovation of

selected parking areas of the sites’ seven (7) ADA Units, for improvement to, and compliance with, accessibility requirements. Assessments were completed, scopes of work were developed and bid. Award of Contract and Start of Work is waiting on HUD approval for Reserve for Replacement as a funding source. In process. Project Value=$88,270.

HVAC Renovations—HACA HQ—Currently working on needs related to the replacement of four separate roof-top-unit multi-ton HVAC systems serving the HACA Main Administrative facility. The equipment to be installed has been researched and selected for best efficiency and value. Design for the support structure was completed, by separate vendor, and that work is underway, with approx.. 4 days left for completion. In process. Project Value = $13,500

Google IT Wiring—Working with Google installation design teams on all properties, to develop fiber installation strategy and plans. Google Fiber initial infrastructure wiring at Manchaca Village, Meadowbrook, Bouldin Oaks, Shadowbend, Booker T. Washington, Salina and Manchaca II, is now COMPLETE. Gaston Apartments infrastructure wiring is in now in place for only the first of four separate wings of that rehab project. In process.

IT Wiring for Unit Internet Access—HACA has negotiated with AT&T for these services and wiring is currently underway at the Lakeside Apartments, to bring internet access to all Units. Approx. 1 more week for completion. In process.

Rental Assistance Demonstration (RAD) Projects Status: RAD Transition, Phase 1--Planning & Construction & Completions—Bouldin Oaks,

Georgian Manor, North Loop, Northgate West, Shadowbend Ridge, Manchaca II, Manchaca Village, and Coronado Hills—Resident Unit rehab work was completed or reached substantial completion at ALL the selected developments, as required. Some site work, Unit punch outs, corrections, and fine-tuning is still underway with the A/E Design/Build team at Northgate, to ensure the best outcomes, and prepare for that sites’ post-completion inspections. COMPLETE-Project value = approx. $17,000,000+.

3

RAD Transition, Phase 1--Planning & Construction & Completions—Gaston Place—Resident Unit rehab work in Bldg.’s #1 & #2 has been completed, and all apartments in those bldg.’s have been re-occupied. Work on Bldg. # 3 is well underway, and Contractor has projected a late September completion for that building. Community Room and Maintenance Shop work is also in process of rebuild. Some site work planning, design corrections and fine-tuning is still underway with the A/E Design/Build team and Contractor, to ensure the best outcomes. Bldg. #1&2 COMPLETE-Project value = approx. $8,000,000.

RAD Transition, Phase 2 Bidding—Rosewood, Santa Rita, & Thurmond Heights—Minimal scopes of work were developed for these three straight conversion sites, addressing significant repair needs and/or items and needs that could be found deficient under UPCS/REAC inspection protocols. Plans were solicited and project bids were received July 25, 2018, and results prepared to bring before the Board of Commissioners, for contract approval. In process.

RAD Phase 2 Straight Conversions—Planning & Construction--Meadowbrook & Booker T. Washington--Demolition of the selected existing retaining walls on the BTW site, scheduled to be replaced, was completed and new walls are being constructed. Playground equipment was selected and ordered, and all playground installations are now COMPLETE. New site security lighting poles and fixtures were received, and the new pole-light bases are being drilled and poured, and electrical runs trenched for their connections. In-Unit sub floor repairs at BTW are COMPLETE. Sidewalks and concrete work at Meadowbrook is COMPLETE. BTW Comm. Rm/Comm. Development Bldg abatement is COMPLETE, and rebuild work is underway. A leak in the underground piping of the Comm. Rm. was discovered and work is underway to excavate under the building to the pipe separation location, and make comprehensive repairs. After that work is complete, and the water piping holds and passes a static test for integrity, the work on the Comm. Room Restrooms will start again. In process. Project Value = approx. $2,160,000.00

RAD Phase 2 Re-Development —Goodrich— Proposed construction plan reviews, materials and finish selections, site amenity selections, etc., have all taken place with the developer, and all residents of the site have now been relocated. Abatement is underway and demolition will follow after completion of that work. In process. Project Value = $13,200,000

RAD Phase 2 Re-Development Planning—Chalmers South--Proposed construction plan reviews, materials and finish selections, site amenity selections, are complete with the developer. Abatement activities on HACA’s two older Administration buildings currently occupying the site, and needed prior to demolition work, is completing now. A groundbreaking ceremony has been scheduled for August 17, 2018, to kickoff the demolition and new construction activities. In process.

Waste Water Line Improvements—WW lines at tax-credit funded RAD re-hab developments were investigated for existing conditions and scopes of work developed to address deficiencies found, including line breaks, “bellies” and root intrusions. Subsequent work scopes, developed for North Loop, Georgian Manor, and Shadowbend Ridge, are COMPLETE. Work on the final site, Northgate West, is in final stages, but temporarily interrupted for inspections to occur. Work has been difficult; with the inclusion of deep dig work that is under and around heritage trees on the sites, requiring slow and careful work to not damage root systems, as required by the COA. In process. Approx. 15 days to complete. *Currently on hold and workers off site, for the scheduled inspection to occur, then back on the project for approx.. 2 two more weeks. Project Value = $79,000

AUSTIN AFFORDABLE HOUSING

CORPORATION


AUSTIN AFFORDABLE HOUSING CORPORATION

To: Mr. Michael Gerber

From: Ron Kowal, Vice President of Housing Development and Asset Management

Subject: Monthly Report for the month of July, 2018

Date: August 1, 2018

The following is a summary of the activities during the month of July, 2018 for Austin Affordable Housing Corporation. Eastland Plaza Shopping Center:

• Purchase Date: October 24, 2003 • Purchase Price: $6,500,000.00 • Down Payment: $1,847,727.33 • Amount Financed: $4,555,000.00 • Loan Balance: $0.00

Property Comments: For the month of July, 2018, Eastland Plaza had a cash flow of $88,048.04 and remains 100% leased. Year to date cash flow totaled $340,602.45 representing 4 months of actual cash flow.

Sterling Village Apartments:

• Property Location: 10401 North Lamar Blvd. • Site Area: 9.31 Acres with a density of 22.2 units per acre • Building Size: 207 units consisting of 20 buildings, total rentable square feet 148,005

Unit Mix:

Property 77 #Units Manager

Bridge at Sterling Village 207 Brook Wright

Unit Type Bedrooms Units Sqft. Price Price/Sqft. Market Comp Market Comp Price/Sqft.

Diplomat 1 bedroom 68 580 $699 $1.21 $855 $1.47

Executive 1 bedroom 84 709 $749 $1.06 $895 $1.26

Elite 2 Bedroom/1 Bath 28 841 $849 $1.01 $945 $1.12

Esquire 2 Bedroom/2 Bath 27 943 $899 $0.95 $1,095 $1.16

• Purchase Date: March 17, 2004 • Purchase Price: $7,000,000 • Down Payment: $4,000,000 • Amount Financed: $4,600,000 • Loan Balance: $4,600,000 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 99.5% • Leased: 99.5% • Down units: 0 • Move-ins: 3 • Move-outs: 1 • Renewals 23 • Voucher Holders 7 • VASH 1 • Debt coverage: 3.20

• Replacement Reserve $57,574 • Repair Escrow $276,178

Property Comments: For the month of July, Sterling Village had a positive cash flow of $45,736.12 and remained 100% leased. Year to date cash flow ending July 31st totaled $153,254.40 representing the 4 months of actual cash flow.

Sweetwater at Wells Branch Apartments: Property Location: 2323 Wells Branch Parkway

• Site Area: 5 acres with a density of 30.4 units per acre • Building Size: 152 units consisting of 8 buildings, 102,140 total rentable square feet

Unit Mix:

Property 66 #Units #Units Manager

Bridge at Sweetwater 152 152 Marissa Gilmore


E-studio Efficiency 32 450 $495 $1.10 $770 $1.71

A-1 1 bedroom 36 540 $595 $1.10 $808 $1.50

A-2 1 bedroom 36 650 $700 $1.08 $879 $1.35

B1 2 Bedroom/1 Bath 32 920 $845 $0.92 $1,301 $1.41

B-2 2 Bedroom/2 Bath 16 1000 $915 $0.92 $1,400 $1.40

• Purchase Date: September 30, 2007 • Purchase Price: $5,400,000 • Down Payment: $1,100,000 • Amount Financed: $3,997,000 • Loan Balance: $3,997,000 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 97% • Leased: 99% • Down units: 0 • Move-ins: 4 • Move-outs: 3 • Renewals 7 • Voucher Holders 2 • VASH 3 • Debt coverage ratio: 2.16


Property Comments: For the month of July, Sweetwater had a positive cash flow of $35,909.09 and remained 99% leased. Year to date cash flow ending July 31st totaled $107,375.10 representing 4 months of actual cash flow.

Bent Tree Apartments: • Property Location: 8405 Bent Tree Road • Site Area: 6.00 Acres with a density of 21 units per acre • Building Size: 126 units consisting of 15 buildings, total rentable square feet 100,912

Unit Mix:


Bent Tree 126 Valerie Morales


1 bed/ 1 bath 1 bedroom 70 713 $785 $1.10 $901 $1.26

2 bed/ 1 bath 2 bedroom/ 1 bath 40 881 $895 $1.02 $1,091 $1.24

2bed/ 2 bath 2bedroom/ 2 bath 16 1024 $1,100 $1.07 $1,200 $1.17

• Purchase Date: August 31, 2004 • Purchase Price: $5,400,000 • Down Payment: $3,000,000 • Amount Financed: $2,400,000 • Loan Balance: $1,384,625.38 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 99% • Leased: 100% • Down units: 0 • Move-ins: 4 • Move-outs: 1 • Renewals 7 • Voucher Holders 1 • VASH 0 • Debt coverage ratio: 4.35

Property Comments: For the month of July, Bent Tree had a positive cash flow of $43,008.67 and remained 100% leased. Year to date cash flow ending July 31st totaled $177,862.33 representing 4 months of actual cash flow.

Park at Summers Grove Apartments: • Property Location: 2900 Century Park Boulevard • Site Area: 13.29 acres with a density of 18.06 units per acre • Building Size: 240 units consisting of 20 buildings, total rentable square feet 248,200

Unit Mix:


Park at Summers Grove 240 Erika Santa


Briar Grove 1 Bedroom 8 684 $800 $1.17 $875 $1.28

China Grove 1 Bedroom 16 814 $800 $0.98 $875 $1.07

Green Grove 1 Bedroom/ 1.5 Baths 12 840 $800 $0.95 $875 $1.04

Oak Grove 2 Bedroom/2.5 Bath 120 1025 $965 $0.94 $1,038 $1.01

Pebble Grove 2 Bedroom/2 Bath 24 1118 $965 $0.86 $1,038 $0.93

Valley Grove 2 Bedroom/2.5 Bath 12 1144 $965 $0.84 $1,038 $0.91

West Grove 3 Bedroom/2 Bath 48 1168 $1,100 $0.94 $1,152 $0.99

• Purchase Date: October 8, 2008 • Purchase Price: $ 1,600,000.00 • Down Payment: $ 1,600,000.00 • Amount Financed: $ 1,600,000.00 • Loan Balance: $ 13,500,000.00 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 98.33% • Leased: 99.16% • Down units: 0 • Move-ins: 5 • Move-outs: 5 • Renewals 20 • Voucher Holders 69 (58 HACA Vouchers, 5 Travis County and 6 Round Rock) • VASH 0 • Debt Coverage ratio: 3.28


Property Comments: For the month of July, Park at Summers Grove had a positive cash flow of $85,205.97 and remained 100% leased. Year to date cash flow ending July 31st totaled $599,694.19 representing 7 months actual cash flow. The Park at Summers Grove is on a calendar year reporting cycle.

Lexington Hills Apartments: • Property Location: 2430 Cromwell Circle • Site Area: • Building Size: 238 units consisting of 17 buildings

Unit Mix:


Lexington Hills 238 Gay Lynn Robertson


C 1 bedroom 16 545 $739 $1.36 $830 $1.52

A 1 bedroom 110 603 $799 $1.33 $889 $1.47

B 1 bedroom 41 787 $839 $1.07 $950 $1.21

D 2 bedroom/1 bath 16 914 $969 $1.06 $1,044 $1.14

E 2 bedroom/2 bath 32 1009 $979 $0.97 $1,211 $1.20

F 2 bedroom/2 bath 23 1084 $989 $0.91 $1,259 $1.16

• Purchase Date: September 21, 2013 • Purchase Price: $ 11,500,000.00 • Down Payment: $ 2,500,000.00 • Amount Financed: $ 8,900,000.00 • Loan Balance: $ 8,326,845.35 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 96% • Leased: 97% • Down units: 4 • Move-ins: 9 • Move-outs: 9 • Renewals 26 • Voucher Holders 24 • VASH 1 • Debt coverage ratio: 1.68 • Replacement Reserve $50,232 • Repair Escrow $211,576

Property Comments: For the month of July, Lexington Hills had a positive cash flow of $42,432.11 and remained 99% leased. Year to date cash flow ending July 31st totaled $175,845.17 representing 4 months of actual cash flow.

Bridge at Tech Ridge Apartments: • Property Location: 12800 Center Lake Drive • Site Area: 17.9 acres; 16.4 units per acre • Building Size: 294 units consisting of 11 buildings

Unit Mix:


Bridge at Tech Ridge 294 Jaime Johnson


Lamar 1 Bedroom 36 565 $799 $1.41 $927 $1.64

Congress 1 Bedroom 18 615 $830 $1.35 $906 $1.47

San Jacinto 1 Bedroom 72 660 $890 $1.35 $991 $1.50

Barton Springs 1 Bedroom 84 815 $940 $1.15 $1,214 $1.49

Penny Backer 2 Bedroom/2 Bath 84 1045 $1,190 $1.14 $1,375 $1.32

• Purchase Date: September 21, 2015 • Purchase Price: $ 31,209,000.00 • HACA Down Payment: $ 1,579,373.05 • CDT Down Payment: $6,650,000.00 • Amount Financed: $ 23,820,000.00 • Loan Balance: $ 22,791,581.27 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 99.3% • Leased: 98% • Down units: 0 • Move-ins: 12 • Move-outs: 12 • Renewals 19 • Voucher Holders 5 • VASH 0 • Debt Coverage ratio: 1.93 • Replacement Reserve $108,117 • Repair Escrow $451,071

Property Comments: For the month of July, Tech Ridge had a positive cash flow of $96,348.95 and remained 99% leased. Year to date cash flow ending July 31st totaled $938,128.20 representing 7 months of actual cash flow. Tech Ridge and Center Ridge operate on a calendar year reporting cycle.

Bridge at Center Ridge Apartments: • Property Location: 701 Center Ridge Drive • Site Area: 23.5 acres; 14.8 units per acre • Building Size: 348 units consisting of 13 buildings

Unit Mix:


Bridge at Center Ridge 348 Jaime Johnson


Lamar 1 Bedroom 48 565 $799 $1.41 $927 $1.64

Congress 1 Bedroom 24 615 $830 $1.35 $906 $1.47

San Jacinto 1 Bedroom 84 660 $890 $1.35 $991 $1.50

Barton Springs 1 Bedroom 96 815 $940 $1.15 $1,214 $1.49

Penny Backer 2 Bedroom/2 Bath 96 1045 $1,190 $1.14 $1,375 $1.32

• Purchase Date: September 21, 2015 • Purchase Price: $ 36,941,000.00 • HACA Down Payment: $ 2,481,871.93 • CDT Down Payment: $10,450,000.00 • Amount Financed: $ 24,900,000.00 • Loan Balance: $ 23,824,953.02 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 98% • Leased: 98.6% • Down units: 0 • Move-ins: 15 • Move-outs: 17 • Renewals 18 • Voucher Holders 5 • VASH 0 • Debt Coverage Ratio: 2.05 • Replacement Reserve $144,638 • Repair Escrow $480,751

Property Comments: For the month of July, Center Ridge had a positive cash flow of $126,432.50 and remained 99% leased. Year to date cash flow ending July 31st totaled $1,109,670.11 representing 7 months of actual cash flow. Tech Ridge and Center Ridge operate on a calendar year reporting cycle.

Bridge at South Point (Oslo): Unit Mix:


Bridge at South Point 176 Taryn Green


Efficiency Efficiency 16 408 $699

A 1 bedroom 26 504 $705 $1.40 $955 $1.89

A-1 1 bedroom 79 610 $800 $1.31 $980 $1.61

B 2 Bedroom/1 Bath 39 760 $900 $1.18 $1,150 $1.51

B-1 2 Bedroom/2 Bath 16 860 $1,000 $1.16 $1,210 $1.41

• Purchase Date: • Purchase Price: • HACA Down Payment: • Investor Down Payment: • Amount Financed: • Loan Balance: $13,200,000 • Management Company: Apartment Management Professionals

• Occupancy: 93% • Leased: 97% • Down units: 2 • Move-ins: 7 • Move-outs: 7 • Renewals 10 • Voucher Holders 14 • VASH 3 • Debt Coverage Ratio: 1.49 • Replacement Reserve $143,816

Property Comments: For the month of July, Oslo had a positive cash flow of $31,650.28 and remained 98% leased. Year to date cash flow totaled $118,075.75 representing 4 months of actual cash flow.

Bridge at Volente:

Unit Mix:

Property 90 #Units Manager Bridge at Volente 208 Lori Gatus


London 1 bedroom 72 690 $854 $1.24 $1,064 $1.54

Manchester 2 Bedroom/2 Bath 104 932 $1,029 $1.10 $1,290 $1.38

Bristol 3 Bedroom/2 Bath 32 1116 $1,319 $1.18 $1,346 $1.21

• Purchase Date: • Purchase Price: • HACA Down Payment: • Investor Down Payment: • Amount Financed: • Loan Balance: $21,148,000 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 95.7% • Leased: 98.6% • Down units: 1 • Move-ins: 6 • Move-outs: 7 • Renewals: 17 • Voucher Holders: 3 • VASH: 0 • Debt Coverage Ratio: 2.04 • Replacement Reserve $62,444 • Repair Escrow $448,965

Property Comments: For the month of July, Volente had a positive cash flow collected $63,373.51 and remained 100% leased. Year to date cash flow ending July 31st totaled $438,657.02 representing 7 months of actual cash flow. Volente is on a calendar year cycle.

Bridge at Sterling Springs: Unit Mix:


Bridge at Sterling Springs 172 Celinda Herevia


Hannah 1 bed/1 bath 16 487 $809 $1.66 $905 $1.86

Cypress 1 bed/1 bath 12 589 $865 $1.47 $915 $1.55

Sutherland 1 bed/1 bath 24 635 $890 $1.40 $935 $1.47

Tioga 1 bed/1 bath 40 638 $890 $1.39 $935 $1.47

Comanche 1 bed/1 bath 8 650 $900 $1.38 $950 $1.46

Hancock 2 bed/2 bath 4 830 $1,000 $1.20 $1,175 $1.42

Barton 2 bed/2 bath 36 874 $1,055 $1.21 $1,195 $1.37

Sandia 2 bed/2 bath 20 888 $1,071 $1.21 $1,145 $1.29

Kingston 2 bed/2 bath 12 894 $1,150 $1.29 $1,195 $1.34

• Purchase Date: • Purchase Price: • HACA Down Payment: • Investor Down Payment: • Amount Financed: • Loan Balance: $13,225,000 • Management Company: Apartment Management Professionals (AMP) • Occupancy: 92% • Leased: 94% • Down Units: 6 • Move-ins: 12 • Move-outs: 11 • Renewals: 4 • Voucher Holders: 1 • VASH: 0 • Debt Coverage ratio: 1.77 • Holdback Reserve $608,123 • Replacement Reserve $33,125 • Repair Escrow $1,170,417

Property Comments: For the month of July, Sterling Springs had a positive cash flow of $23,582.32 and remained 94% leased. Year to date cash flow ending July 31st totaled $189,271.50 representing 7 months of actual cash flow. Sterling Springs is on a calendar year reporting cycle.

Leasing Activity

Rent Roll of current office tenants: For the month of July, the office space portfolio collected $88,302.89. The buildings at 1640-A and B will be completely vacant as of July 13th and scheduled for demolition in August to start our new development, Chalmers Courts South.

AAHC Single Family Homes: AAHC’s Single Family Homes are currently 100% occupied and had a positive cash flow for July of $15,590.17. The home purchased for the Rio Lado development was leased and occupied in mid-June. Year to date cash flow totaled $59,271.39 representing 4 months of actual cash flow.

Leisure Time Village: AAHC owns a total of 22 of 23 units in the complex. The property is 100% occupied and had a positive cash flow for July of $5,385.05. Year to date cash flow totaled $19,098.30 representing 4 months of actual cash flow.

Homeownership

Downpayment Assistance Program: AAHC has a total of 105 homeowners assisted through this program (two through Equity CLT). We are working with one client purchasing a new construction home the second quarter of 2018. Phone calls have picked up with interest in the program. Currently we are marketing the program in direct mailings to Public Housing tenants and through the ROSS and Section 8 and Public Housing FSS Coordinators.

Six-Star Program: We currently have one resident at Sterling Village Apartments and three residents in Lexington Hills. These were over income families in the first phase of RAD. We are working on an exception to move one additional over-income resident into Sweetwater. We moved one resident into Leisure Time Village that is relocating in connection with RAD. We continue to work with Public Housing to place their over-income residents that are part of the RAD program. We have had additional interest, but no additional applications have met the requirements of the program.

Financial Literacy: We continue to work with Frameworks CDC to offer Pre-purchase Homebuyer Education classes. There has been an increase in participation in the Pre-purchase Homebuyer Education classes. Classes are filling two months in advance. We are currently partnering with Foundation Communities, Frameworks CDC, Cornerstone Financial, FLCCT and Habitat for Humanity to provide credit counseling where needed.

Community Land Trust: Our second CLT home sold in July 2016, to a family at Booker T. Washington. We will look into increasing our inventory at this point.

New Construction/Tax Credit Developments

Pointe at Ben White: • Developer Partner – LDG Development LLC • Property Location – 6934 E. Ben White Boulevard, Austin, Texas • Building Size – 250 units • Property Type – Family • Construction Lender: Bank of America, N.A. • Debt Provider: Lancaster Pollard (FHA) • Equity/Tax Credit Investor: Enterprise Community Investment, Inc. syndicated to Bank of America, N.A. • Bond Amount - $21,875,000 Tax-Exempt • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2014 • See attached for List of Contacts and Ownership Chart

Villages of Ben White: • Developer Partner – LDG Development LLC • Property Location – 7000 E. Ben White Boulevard, Austin, Texas • Building Size – 183 units

• Property Type – Senior (55+ years) • Construction Lender: Community and Southern Bank • Debt Provider: Red Stone – sold to Google • Equity/Tax Credit Investor: R4 Capital syndicated to Goldman Sachs • Bond Amount - $16,242,000–Tax-Exempt; $3,500,000-Taxable • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2014 • See attached for List of Contacts and Ownership Chart

The Reserve at Springdale: • Developer Partner – Ryan Companies, Inc. • Property Location – 5605 Springdale Road, Austin, Texas • Building Size – 292 units • Property Type – Family • Construction Lender: JP Morgan Chase • Debt Provider: Cornerstone Permanent Mortgage Fund II LLC C/O Boston Capital Partners • Equity/Tax Credit Investor: City Real Estate Associates (CREA) syndicated to CREA’s Fund 43 • Bond Amount - $24,325,000 Tax-Exempt • Management Company: Lincoln Property Company • Closing Date: July 2015 • See attached for List of Contacts and Ownership Chart

Harris Branch Senior:

• Developer Partner – LDG Development LLC • Property Location – 12433 Dessau Road, Austin, Texas • Building Size – 216 units • Property Type – Senior (55+ years) • Construction Lender: JP Morgan Chase • Debt Provider: Mason Joseph Company, Inc. (FHA) sold to Red Mortgage Capital, LLC • Equity/Tax Credit Investor: R4 Capital will syndicate to one of their multi-funds • Bond Amount - $15,500,000 – Tax-Exempt • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2015 • See attached for List of Contacts and Ownership Chart

Urban Oaks:

• Developer Partner – Ryan Companies, Inc. • Property Location – 6725 Circle S Road, Austin, Texas • Building Size – 194 units • Property Type – Family • Construction Lender: JP Morgan Chase • Debt Provider: PNC Bank, National Association • Permanent Funding Lender: Federal Home Loan Mortgage Corporation (“Freddie Mac”) • Equity/Tax Credit Investor: City Real Estate Associates (CREA) • Bond Amount - $17,225,000 Tax-Exempt • Management Company: Lincoln Property Company • Closing Date: December 2015 • See attached for List of Contacts and Ownership Chart

Studios at thinkEAST: • Developer Partner – Atlantic Pacific Communities, LLC/Madhouse Development Services, Inc. • Property Location – 1143 Shady Lane, Austin, TX • Building Size – 182 units

• Property Type – Family • Debt Provider - Citibank • Equity/Tax Credit Investor - Wells Fargo • Bond Amount - $35,607,000 • Management Company: Atlantic Pacific Community Management, LLC • Closing Date: January 2017

Harris Ridge Apartments:

• Developer Partner – The NRP Group, LLC • Property Location – 1501 East Howard Lane, Austin, TX • Building Size – 324 units • Property Type – Family • Debt Provider – KeyBank National Association • Equity/Tax Credit Investor - Bank of America • Bond Amount - $32,320,000 • Management Company: NRP Management LLC • Closing Date: November 2017

Bridge at Cameron:

• Developer Partner – LDG Development LLC • Property Location – 9201 Cameron Road, Austin, TX • Building Size – 263 units • Property Type – Family • Debt Provider – Mason Joseph • Equity/Tax Credit Investor - R4 Capital • Bond Amount - $25,000,000 • Management Company: Capstone Real Estate Services, Inc • Closing Date: December 2017

Commons at Goodnight: • Developer Partner – LDG Development LLC • Property Location – Slaughter Lane, Austin, TX • Building Size – 304 units • Property Type – Family • Debt Provider – Mason Joseph • Equity/Tax Credit Investor - Boston Financial • Bond Amount - $26,000,000 • Management Company: Capstone Real Estate Services, Inc • Closing Date: December 2017

SOUTHWEST HOUSING COMPLIANCE

CORPORATION

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1124 South IH 35, Austin, Texas 78704 phone 512.474.5332 • fax 512.437.3882 • TTY 800.735.2988

www.shccnet.org

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DATE: August 7, 2018 TO: Michael Gerber – President/CEO FROM: Michael Cummings – Vice President FOR: HACA Board of Commissioners RE: July 2018 Monthly Report (Texas) Below is SHCC’s Monthly Report for the above referenced period. SHCC met all Incentive Based Performance Standards (IBPS) requirements and is requesting all eligible basic fees earned. SECTION I – INCENTIVE BASED PERFORMANCE STANDARDS

Management & Occupancy Reviews (IBPS 1) SHCC completed 15 MORs (Management and Occupancy Reviews sent to Owner) in the month of July. Tasks # of MORs Performed this Month # of MORs Sent to Owner this

Month # of MORs Closed this Month

Totals 17 15 15 Processing of Rental Adjustments (IBPS 3) SHCC is currently processing or has processed 124 requests for rent adjustment.

• 88 are currently being processed. None have exceeded the IBPS 30-day deadline. • 36 have been completely processed. All were completed within the IBPS 30-day deadline.

Review, Verify, and Authorize Monthly Vouchers (IBPS 6) SHCC processed all incoming vouchers for the month of July 2018 and paid subsidy on 573 contracts in the amount of $26,745,550.24 on August 1, 2018. Life Threatening Health & Safety Issues (IBPS 9) 1 Life-Threatening call was received during this reporting period regarding inoperable air conditioning and it was processed in accordance with IBPS established guidelines. NOTE: A Life-Threatening call is one regarding a condition that could cause injury, loss of life, threaten health or cause serious property damage. Non-Life Threatening Health & Safety Issues (IBPS 10) SHCC received 28 Non-Life Threatening calls during this reporting period, all of which were processed in accordance with IBPS established guidelines. A total of 29 calls were received this month, and a total of 39 were closed: 19 from this reporting period and 20 from previous months. A total of 12 calls remain open: 10 from this reporting period and 2 from the previous month.

SHCC Monthly Report – Texas – July 2018 Page 2 of 2

Renewals of Expiring Contracts (IBPS 14) SHCC is currently processing or has processed 29 requests for contract renewal.

• 22 are currently being processed. None have exceeded the IBPS 30-day deadline. • 7 have been sent to HUD for approval and/or funding. All were completed within the IBPS 30-day deadline.

General Reporting Requirements (IBPS 15) None to report. SECTION II - GENERAL Updated Work Plan Status Report None to report. Training On July 10, 2018, the Compliance Department held a departmental staff meeting and training. On July 24, 2018, the Senior HAP Subsidy Analyst provided training to the TRACS Data Analysts on processing and approving Special Claims. Quality Control Activities The Quality Control (QC) Manager completed a review of the Housing Assistance Payments (HAP) Department; the final report was issued on 7/21/18. The review determined that SHCC met the requirements of the current Annual Contributions Contract (ACC). END OF REPORT

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1124 South IH 35, Austin, Texas 78704 phone 512.474.5332 • fax 512.437.3882 • TTY 800.735.2988

www.shccnet.org

•••

DATE: August 7, 2018 TO: Michael Gerber – President/CEO FROM: Michael Cummings – Vice President FOR: HACA Board of Commissioners RE: July 2018 Monthly Report (Arkansas) Below is SHCC’s Monthly Report for the above referenced period. SHCC met all Incentive Based Performance Standards (IBPS) requirements and is requesting all eligible basic fees earned. SECTION I – INCENTIVE BASED PERFORMANCE STANDARDS Management & Occupancy Reviews (IBPS 1) SHCC completed 8 MORs (Management and Occupancy Reviews sent to Owner) in the month of July. Tasks # of MORs Performed this Month # of MORs Sent to Owner this

Month # of MORs Closed this Month

Totals 9 8 13 Processing of Rental Adjustments (IBPS 3) SHCC is currently processing or has processed 43 requests for rent adjustment.

• 23 are currently being processed. None have exceeded the IBPS 30-day deadline. • 20 have been completely processed. All were completed within the IBPS 30-day deadline.

Review, Verify, and Authorize Monthly Vouchers (IBPS 6) SHCC processed all incoming vouchers for the month of August 2018 and paid subsidy on 210 contracts in the amount of $4,760,147.36 on August 1, 2018. 4 contracts were funded with a net amount of $0 after deduction of the HUD mortgage offset. Life Threatening Health & Safety Issues (IBPS 9) No Life-Threatening were received during this reporting period. NOTE: A Life-Threatening call is one regarding a condition that could cause injury, loss of life, threaten health or cause serious property damage. Non-Life Threatening Health & Safety Issues (IBPS 10) 3 Non-Life Threatening calls were received during this reporting period, all of which were processed in accordance with IBPS established guidelines.

A total of 3 calls were received this month and a total of 4 calls were closed: 2 from this reporting period and 2 from the previous month. 1 call remains open from this reporting period.

SHCC Monthly Report – Arkansas – July 2018 Page 2 of 2

Renewals of Expiring Contracts (IBPS 14) SHCC is currently processing or has processed 6 requests for contract renewal.

• 1 is currently being processed. None have exceeded the IBPS 30-day deadline. • 5 have been sent to HUD for approval and/or funding. All were completed within the IBPS 30-day deadline.

General Reporting Requirements (IBPS 15) None to report. SECTION II - GENERAL Updated Work Plan Status Report None to report. Training On July 10, 2018, the Compliance Department held a departmental staff meeting and training. On July 24, 2018, the Senior HAP Subsidy Analyst provided training to the TRACS Data Analysts on processing and approving Special Claims. Quality Control Activities The Quality Control (QC) Manager completed a review of the Housing Assistance Payments (HAP) Department; the final report was issued on 7/21/18. The review determined that SHCC met the requirements of the current Annual Contributions Contract (ACC). END OF REPORT

MONTHLY REPORTS - Housing Authority City Of Austin

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